PEMBANGUNAN SUMBER MANUSIA BERHAD KEMENTERIAN

PEMBANGUNAN SUMBER MANUSIA BERHAD
KEMENTERIAN SUMBER MANUSIA
Outline

Background of the establishment of NHRC

Objectives

Functions

Scopes of NRHC Services

SME TNA Consultancy Scheme

NHRC Portal
Background of the
Establishment
of
NHRC
Mini-SRI Lab
(24 Feb – 1 Apr 2011)
SRIs – Strategic Reform Initiatives
Scope of Focus
NEM recommendation
Size of Company
Micro
Small
Medium
Large
99%*
80%
10%
MNCs
Total companies in
Malaysia
1%
10%
60%
31.2%
Survival
Be competitive and
business growth
Minimal
Basic
• The total no of SMEs – 552,000 (Economic
Census 2009)
Workforce
40%
GDP Contribution
(SME Annual Report
2009/10)
68.8%
Long term sustainable
growth
Intermediate
Advanced
Business
Challenges
HR Priorities
Scope of Focus
NEM recommendation
Size of Company
Micro
Small
Medium
Large
97%*
77%
20%
MNCs
Total companies in
Malaysia
3%
3%
53%
32.5%
Survival
Be competitive and
business growth
Minimal
Basic
• The total no of SMEs is 662,939 (Economic
Census 2011
Workforce
47%
GDP Contribution
(SME Annual Report
2009/10)
67.5%
Long term sustainable
growth
Intermediate
Advanced
Business
Challenges
HR Priorities
•
•
•
99.2% of business establishments in
Malaysia
are
Small
&
Medium
Enterprises (SMEs)
SMEs contribute 31.2% to the Gross
Domestic Products (GDP)
To realise the aspiration of becoming a
High Income Nation, contribution of
SMEs to GDP must be elevated to 70%
•
•
New Economic Model (NEM) outlines that
Malaysia needs to intensify Human
Capital Development (HCD) in order to be
a
High
Income
Nation
through
transformation of both Workforce and
Workplace
National Economic Advisory Council
(NEAC) recommends that the National
Human Resources Centre (NHRC) be
established to provide strategic and
operational Human Resources (HR)
support to all SMEs
Aim,
Function,
Objectives &
Target Group
of NHRC
AIM & FUNCTION
•
•
Aim: To enhance the quality and
productivity of SMEs to a higher level of
competency and capability to increase
global competitiveness
Function:
To be an effective and
productive HR department to SMEs
Objectives of
NHRC
•
To be a one-stop centre to all SMEs by
providing advisory and consultancy
services relating to HR matters to meet
the strategic challenges of the future
•
To develop a skilled and talented
workforce in HR management that
improves business performances and
delivers company-wide impact
•
To provide a platform for sharing and
exchanging of knowledge, experiences
and
best
practices
among
HR
professionals and practitioners with the
latest thinking and research on key HR
topics
•
To mentor and coach SMEs on modern
and progressive HR practices, and
aligning HR to business strategy
TARGET GROUP
•
All SMEs in the country and not limited
to
employers
registered
with
Pembangunan Sumber Manusia Berhad
(PSMB)
or
Human
Resources
Development Fund (HRDF)
Scopes of NHRC
Services
7 Scopes of HR Solutions
1
2
3
4
HR-RELATED REGULATORY
REQUIREMENTS
1. EPF/SOCSO/IRB/HRDF/OSHA
2. Immigration
3. Labour Law Related Acts (EA/TU/IR)
RECRUITMENT & SELECTION
1. HR Planning
2. Recruitment & Interviewing
3. Employee Handbook
4. Orientation
COMPENSATION & BENEFIT
1. Productivity/KPI-linked wage
2. Performance Management
3. Reward & Recognition
4. Welfare Management
EMPLOYEE DEVELOPMENT
1. HR Training & Development
2. Career Development / Life Long
Learning
3. Leadership Development
5
EMPLOYMENT RELATIONS
1. Communication
2. Union Matters
3. Disciplinary Issues
4. Termination
6
HR LEADERSHIP DEVELOPMENT
1. Alignment of HR to Business
2. Succession Planning
3. Organisational Development
4. Managing Talent & Staff
Retention
5. Ethics & Corporate Governance
7
OTHER HR AREAS
1. Payroll Management
2. Safety & Health
3. Talent Management
4. Corporate Social Responsibility
5. Organisational Diagnosis
HR Capability
Building
Programmes
HR Capability Building Programmes
PROVIDER
PROGRAMMES
Malaysian Employers Federation (MEF)
Diploma in HR Management
Certificate in HRM
Diploma in Industrial Relations
Certificate in Industrial Relations
Malaysian Institute of Human Resource
Management (MIHRM)
Professional Diploma in HRM
Professional Certificate in HRM
Professional Advance Certificate in
Industrial Relations
HRM for Executives
Federation of Malaysian Manufacturers
(FMM)
Executive Certificate in Industrial
Relations
Executive Certificate in HRM
Malaysian Productivity Corporation (MPC)
Productivity Linked Wage System (PLWS)
Malaysian Institute of Management (MIM)
SME CEOs / Owners Managership
Development Programme
SME Managers Development Programme
Work Based Diploma Management
Programme
Business Owners
Peer Sharing of
HR Practices
Business Owners Peer Sharing
of HR Practices
HR Club :
A networking environment or session organised in every
state for sharing of HR knowledge, experiences and best
practices among local HR professionals and practitioners
Peer Mentoring :
A one-to-one session of mentoring between HR experts and
SMEs on voluntary basis on matters related to HR
To assist SMEs in engaging HR experts from successful
organisations
HR Club
PEER MENTORING
Levels of
HR Solution
Services
LEVELS
Description
Delivery Method
Pricing Structure
Level 1
Level 2
Level 3
Provide
understanding Provide basic consulting Provide
outsourcing
mechanism related to the on correct applications capabilities
requirements of HR and its and issues resolution
respective legislations
ONLINE DELIVERY
QUICK RESPONSE
DELIVERY
Refers to the information, Refers to the advice,
advice or FAQs that are guidance or response
easily available online
available either via:
• Downloadable info
• Telephone
• Guidelines
• E mail
• Templates
• Live-Chat
• FAQs
• Forum
• Streaming videos
• Walk-In
• Specific examples
ON or OFF SITE
INTERVENTION
Refers
to
comprehensive
consultation
instituting various
programmes
in
enterprise either
NHRC
itself
appointed vendors
Free to all SMEs
Chargeable services
Free to all SMEs
the
on
HR
the
by
or
Recruitment &
Selection
Others
Compensation
& Benefit
Level 3 Services
HR Leadership
Development
Employee
Development
Employment
Relations
Duration of Consultancy Work
maximum of 10 man-days per
scope per company
Consultation Fee
RM300/hour
8 hours a day
Subject to a maximum of
30% of employers’ levy
balances at the point of
application
consulting work - within
2 months from the date
of commencement of
the consultancy
About NHRC
Portal
(www.nhrc.com.my)
Register
Click
to register
Please key in your company registration no.
Please key in email address
Fill up the information and then click ‘Next’
Successful login page
SME TNA Consultancy Scheme
• QUESTIONS
–
–
–
–
–
What is TNA?
Why TNA is important?
What is wrong with the current training policy?
The current practice is correct?
Do you evaluate training programmes that have been
conducted?
– Can you evaluate training effectiveness?
1) Selection of Participating Companies
Eligibility Criteria
1. A registered SME employer under HRDF
2. Having a levy balance of at least RM15,000 in their
levy accounts.
3. SME’s person-in-charge in Training must attend a twoday TNA training programme under SMETAP (or
equivalent) to ensure active company participation
throughout the TNA study and after
4. Pass the Readiness Assessment.
Definition of SME
Categories
Micro
Small
Medium
Manufacturing
Service
Less than 5 employees (Not eligible)
Between 5 & 50
employees
Between 51 & 150
employees
Between 5 & 19
employees
Between 20 & 50
employees
2) Effectiveness of Training Study
To evaluate the impact of the Scheme, a study on the
effectiveness of the training programmes will be conducted
three (3) months after 50 % of the programmes from the Annual
Training Plan has been implemented.
3) Advisory Role
The Secretariat shall provide advisory services to the SME
employers especially to the participating employers.
Aim:
To ensure a continuous TNA practice and active training culture
among the employers.
Scope:
 Facilitate and support the SMEs in planning, selecting and
evaluating the training programmes
 Improve training and development competency within the
organisation
PSMB – SHAPING PEOPLE
THANK YOU
Toll Free Number : 1-800-88-4800