2014-15 annual report.indd

2014 Annual Report
2015 Business Plan
Corporate Overview...........................................................................................2
2014 Board of Directors...................................................................................3
Chairman’s Message.........................................................................................4
General Manager’s Message............................................................................5
2015 Corporate Goals......................................................................................6
Enrolment Statistics..........................................................................................7
Ontario Delegates.............................................................................................8
Employee Performance and Service Recognition.........................................11
Organizational Chart....................................................................................... 12
Office Staff.......................................................................................................13
Field Staff........................................................................................................14
Lab Staff..........................................................................................................19
660 Speedvale Avenue West, Suite 101, Guelph, Ontario, N1K 1E5
Telephone: (519) 824-2320 Toll Free: 1-800-549-4373
CORPOR ATE OVERVIE W AND GOALS
OUR VISION
CanWest DHI was established in 2004 as an alliance of
Western Canadian DHI Services and Ontario DHI. A unified
Board of Directors and single administrative structure support
the delivery of DHI services to more than 4,000 herds across
the five provinces from Ontario through British Columbia. With
three lab locations and one office, the majority of the DHI
team is located in the field close to our customers.
To be the leading source of world-class dairy herd management
and information services.
OUR MISSION
CanWest DHI will provide leadership and initiative in the
pursuit of competitive advantages for our customers in the
global marketplace.
CanWest DHI works closely with our Canadian DHI partner
Valacta — who services the Quebec and Atlantic regions.
Together we own and operate a single DHI record processing
system that services all dairy producers across Canada. For
enhanced efficiency, we also jointly develop new products
and services with Valacta to share the costs.
We will provide herd management products and services
which maximize sustainable net income of progressive dairy
herds. We will accomplish this through our commitment
to excellence in customer service, product and service
innovation, quality people and fiscal responsibility.
As part of our on-going effort to achieve efficiencies and lower
operating costs, space in our Guelph office location is shared
with a number of industry partners including Canadian Dairy
Network, Canadian Livestock Genetics and the Ontario Milk
Transporters Association. We are pleased to also include
other agricultural based tenants such as the Agricultural
Credit Corporation and most recently we have been joined
by the Ontario Hatcheries Association, Mushrooms Canada,
the Ontario Bean Growers and the Agricultural Adaptation
Council.
OUR LONG-TERM GOALS
• Grow and maintain at least 75%
enrolment of dairy herds
• Grow DHI cows managed with on-farm
Dairy Comp to 50% by 2015
• Proactively pursue the introduction and growth
of new milk analysis services
CanWest DHI is the Canadian distributor of Dairy Comp
305 herd management software products — including RFID
systems, handhelds and FeedWatch feed management
software. Working closely with our US-based partner, Canada
is unique in that we are the only country with a software
version modified and dedicated to our specific market.
Enhancements including BCA’s, Kg’s and CQM support are
some of the items that make our product ‘Made for Canada’.
In addition to the accomplishment of our corporate goals,
the Board shall actively support industry initiatives to
integrate the delivery of breed improvement services in
Canada to ensure the long-term viability of the dairy industry.
OUR SHORT-TERM GOALS
By September 30, 2015, we shall:
We continue to enjoy close working relationships with our
AI and Breed association partners, as well as the Canadian
Dairy Network and the research communities — particularly
with the Ontario Veterinary College at the University of
Guelph and an expanding network including the Universities
of Saskatchewan, Calgary, Alberta and BC. Our working
relationships also extend beyond our border with connections
to the North American Lab Managers’ Association, the North
American DHI Managers’ Association and the International
Committee on Animal Recording. Our involvement with these
associations provides the ability to expand our network of
industry partners and identify new opportunities that will
provide benefits for our customers.
• Grow market share to 75%
• Grow the use of on-farm Dairy Comp
to 48% of DHI cows
• Introduce a Ketosis milk screening test
• Introduce a Mobile DHI application
2
BOARD OF DIRECTORS
Harold Kress
John Bacher
Cindy Whytock*
Vice-Chair
Zone 3
Elected 2008, ON
Zone 4
Elected 2012, ON
John Wynands*
John Mooney
Ed Friesen*
Matthew Flaman
Zone 1
Elected 2013, ON
Zone 5
Elected 2011, ON
Zone 2
Elected 2001, ON
Zone 6
Elected 2008, ON
Chair
Elected 2007, MB
Arlene Dorland
Elected 2012, SK
Neil Petreny: Secretary to the Board
Rob McTaggart: Treasurer
* Executive Committee
Wim van de Brake
Elected 2012, AB
Bouwe Miedema*
Elected 2010, BC
O N T A R I O
Z O N E S
ZONE 1: Lambton, Middlesex, Elgin, Huron, Perth, Kent and Essex counties
ZONE 2: Oxford, Brant, Haldimand and Norfolk Counties and Regional Municipalities
of Niagara, Hamilton-Wentworth, Waterloo, Halton and Peel counties
ZONE 3: Bruce, Grey, Wellington, Dufferin, Simcoe and Haliburton Counties and Regional
Municipalities of York and Durham and District Municipality of Muskoka
ZONE 4: Victoria, Peterborough, Hastings, Northumberland, Prince Edward,
Lennox and Addington, Frontenac, Renfrew, Lanark and Leeds counties
ZONE 5: Grenville, Dundas, Stormont, Glengarry, Prescott, Russell and Carleton counties
ZONE 6: Northern Ontario Districts
3
CHAIRMAN’S MESSAGE
Our dairy industry partnerships continue to play an important
role in the evolution of our industry and we continue to work
closer than ever with our DHI partners at Valacta. During the
past year we have worked together to jointly develop our first
new technology platform since the formation of our national
DHI software initiative more than a decade and a half ago. Our
development partnership of the first Mobile DHI application
in Canada, designed specifically for smartphones and
tablet computing devices, is on track for a national launch
in February of 2015. We anticipate that this new technology
platform will evolve to become a major component in the
delivery of our services over the next half decade. It is only
fitting that we have undertaken this initiative in conjunction
with our Valacta partners.
While 2014 was another year of
progress for CanWest DHI, I am eagerly
looking forward to 2015 as a year that
promises to offer more milestones
for both our organization and the
industry. Some of these anticipated
changes include modifications to the
DHI governance structure in Ontario,
the introduction of the first Mobile DHI
application, the launch of a Future Leaders Development
Program and a renewed commitment of national industry
partners to explore joint infrastructure opportunities. As
farmers, we know that each year offers the promise for
something better and I expect that 2015 has the opportunity
to deliver on our expectations.
Consistent with the theme of growing partnerships, it
became clear at industry meetings this past fall that more
industry organizations are willing to consider working closer
together in order to ensure that we are best positioned for
meeting the needs of dairy farmers in the future. Discussions
about mergers and amalgamations quickly stir emotional
responses; however, the opportunity to work closer together
to improve the delivery efficiency and effectiveness of our
services is receiving a warmer welcome. To this end, we will
continue to explore and participate in initiatives that will offer
the opportunity to turn ideas into reality — both with our milk
recording partner Valacta and across other sectors of our
industry.
For the past three years we have been discussing modifications
to our governance structure to plan ahead for the next decade
and build on our successes of the past 34 years since DHI
was transferred from the government to the industry. If
everything unfolds as expected at our 2015 Annual Meeting,
we will introduce changes to our delegate system that will see
DHI more closely aligned with Dairy Farmers of Ontario’s Dairy
Producer Committee structure and provide financial savings
for our customers. Thank you to all of the Ontario Delegates
who have contributed to our past success and to those who
have been part of our planning for the future. I must also
recognize Dairy Farmers of Ontario for their long time support
of our organization and their willingness to embrace the
changes that will bring our industry closer together.
In closing, I wish to thank the Board for their support and
contribution during the past year. We continue to work
together as a team to plan for the challenges that we will face
in the future as both an organization and an industry. The
ability to discuss sensitive issues with an open mind and a
common goal has contributed to our success. And finally, I
would like to thank the staff for their commitment to meeting
the needs of our customers and working towards the goals
that we have established for our organization.
Consistent with the planned changes to our governance
system is an effort to invest in the future leaders of our
industry. As our industry becomes smaller, the decisions
made by our industry organizations become more important.
A year ago I commented on the growing business challenges
facing our industry and the need for us to prepare the
leadership necessary to guide us through the next decade.
I am pleased to report that we are working with our partners
at Dairy Farmers of Ontario, EastGen and Holstein Canada
to launch a new initiative to invest the skills development of
tomorrow’s industry leaders. Our goal is to provide governance
and leadership training for up to 80 individuals over the next
two years who could play important leadership roles in the
next decade and beyond. The initial 3-day sessions will take
place during the next few months and lay the foundation for a
program that I hope will continue for years to come.
Ed Freisen
Chairman
CanWest DHI
4
GENERAL MANAGER’S MESSAGE
our colleagues at the Ontario Veterinary College. Thanks to
both parties for their contribution to the development of our
new cost effective health monitoring tool.
The use of DHI services continued to
increase in three of our five CanWest
provinces during the past year.
Market share in Ontario and Alberta
decreased slightly during the year, but
both provinces remain at near record
high levels of enrolment in the 77-78%
range. Overall, we ended the year at
74.5% enrolment in the CanWest
region, just short of our long term goal of 75%. As always, the
last stage of reaching any goal is the hardest.
Our Chairman’s comments referenced the increased interest
of our industry partners to work closer together. In addition
to coordinating the development of products and services
like Ketoscreen and the soon to be introduced Mobile DHI
application with Valacta, we are also moving ahead with
plans to utilize the same financial software and integrate
our computer networks to share costs and better utilize our
respective infrastructures. We are also continuing our efforts
to coordinate policies at the national level in order to minimize
or eliminate regional differences and concentrate on the
development of unified national approaches.
We were pleased that the use of dairy herd management
software on the farm also continued to grow for the 17th
consecutive year. We ended our business year with more than
46% of DHI cows being managed with a Dairy Comp product
on the farm. The advantage of up-to-date herd management
information and the outstanding support team continue to
make Dairy Comp the software of choice for dairy farmers,
veterinarians, nutritionists and reproduction specialists
across the CanWest region.
As we look down the road, we continue our strategic efforts
to stay 5-10 years ahead of analytical based technologies
that may become available from on-farm technologies.
In addition we continue to create a pipeline of potential
future products and services that will provide benefits for our
customers. Participating in various research projects across
the country has helped keep us in touch with the potential
new opportunities of the future.
The trend of more dairy industry automation continued rapidly
during 2014. By the end of the year more than 6% of all DHI
herds were using automated milking systems (robots). The
rate of adoption of this labour saving technology increased
across all of the CanWest DHI provinces and reached an
incredible 17% of DHI herds in the province of Manitoba.
There is no indication that this trend will slow during the next
few years.
As an industry, we are being challenged to rethink our
traditional models. As we look back — the adoption of AP
testing as “official” records was a monumental decision for
the industry that took a number of years to accept. Today the
need for surprise visits and the definition of “official” records
will also need to be revisited. The DHI services of tomorrow
will need to adapt to meet the needs of future customers
and not those of today. Demand for instant information and
the integration of technological advances will increase — yet
we must ensure the integrity and quality of the services we
provide. Good decisions rely on “good” information and the
definition of “good” will change over time.
2014 was our first full year offering the milk pregnancy
test to our customers. We exceeded our goal of increasing
the number of samples by 25% and ended the year with an
increase of nearly 40% over the prior period. The convenience
and accuracy of the pregnancy test is making the service a
growing choice of our customers. In addition to a new label
claim making the test accurate from 28 days post breeding,
a year ago we introduced a reduced price option to confirm
the pregnancy status of cows before dry-off. This option has
been well received and provides both a cost effective and
convenient method to ensure peace of mind for many herd
managers where reproductive monitoring in later stages of
lactation is more challenging.
In closing, I want to thank the entire DHI staff team for their
contributions to our success this past year. It is through their
continued commitment to meeting the needs of our customers
that we are able to achieve the high levels of DHI enrolment
and the adoption of the herd management services that we
offer. I appreciate their efforts to help make each year better
than the last.
We ended the 2014 calendar year with the successful
introduction of a subclinical ketosis herd screening test
— Ketoscreen. This new service uses the existing DHI milk
samples and is based on the beta-hydroxybutyrate (BHB)
levels found in the milk. Introduced earlier in the Valacta
region, we have based the design of our reports on a
combination of their experience and the recommendations of
Neil Petreny
General Manager
CanWest DHI
5
2015 CORPOR ATE OBJECTIVES
INTRODUCE A KETOSIS
SCREENING SERVICE
GROW MARKET SHARE
Overall, CanWest market share dipped slightly during the past
year even though we experienced gains in three of the five
provinces. The challenge of holding near record high market
share in our two largest provinces (ON and AB) resulted in
our small overall decline. At the same time, DHI enrolment
increased by more than 1% in both Saskatchewan and British
Columbia. We are conscious that continued future growth will
likely be slower and more challenging as we already work with
the vast majority of our regions’ progressive dairy farmers.
We will utilize new laboratory technology to introduce a
ketosis herd screening test for our customers. The new
“Ketoscreen” service will involve the analysis of the existing
DHI milk samples for beta-hydroxybutyrate (BHB), a ketone
body, which when found in high levels is an indication of the
risk for ketosis. This new test will be particularly effective in
early lactation to help assess and monitor the dry and early
lactation periods with a focus on the prevention of ketosis.
The significant growth in robotic installations is now a clear
trend across all provinces. While the introduction of these
new on-farm technologies may create some market share
challenges, we also recognize that robotic milking systems
now comprise more than 6% of our customers and nearly
17% of our customer base in the province of Manitoba. We
will continue our strategic efforts to adapt and integrate both
our services and these new technologies where possible to
benefit our customers.
The prevalence and impact of subclinical and clinical ketosis
is very often underestimated in dairy herds. Affected cows
may exhibit clear clinical signs of ketosis (off feed, production
drop, firm dry feces, occasional nervous signs) but very
often, signs will not be noticeable and ketosis will be at the
subclinical level. Studies have shown that subclinical ketosis
results in lower milk production, higher incidence of mastitis
and metabolic diseases as well as a negative impact on
reproduction — all adding up to significant cost.
Our objective is to grow the use of DHI services in the
CanWest region to 75% of all licensed dairy producers.
The Ketoscreen service will provide an easy and cost
effective tool for monitoring ketosis prevalence in dairy
herds and will complement on-farm testing protocols currently
in use.
GROW THE USE OF DHI ON-FARM
HERD MANAGEMENT SOFTWARE
Our objective is to introduce the Ketosis milk screening test
service by December 1, 2014.
The use of Dairy Comp herd management software on the
farm continued its 17th year of annual growth to another
record high this past year. By the end of last September, more
than 46% of all DHI cows were managed with on-farm Dairy
Comp software.
INTRODUCE A MOBILE DHI APPLICATION
Taking advantage of technologies currently being widely
used on the farm, we will design and introduce a mobile
DHI application for smart phones and tablets early in 2015.
Working with our partners at Valacta, this read-only app will
provide instant access to both current and historic DHI results
for our customers. Available at your fingertips will be herd
trend and individual cow information — including reproductive
status, pedigree details, classification and genetic indexes as
well as the traditional test day information. The service will
be available on both IOS and Android platforms at the time
of introduction.
We are expecting our growth to continue, but at a slower rate
as the market matures. We now have four of our five provinces
exceeding our long-term goal of 50%, with only Ontario yet to
achieve this mark. British Columbia is the top province in this
category where more than 68% of the DHI cows enrolled on
DHI are managed by Dairy Comp products on the farm.
The suite of Dairy Comp herd management software
products provides the convenience of continuous up to
date herd management information at your fingertips.
Generally used by the average to larger herd size farms,
Dairy Comp also provides the option for a simplified test
day with electronic data transfer and associated DHI fee
discounts. Dairy Comp remains the market leading herd
management software program in the CanWest region and
offers the added advantage of our outstanding customer
support team.
This will be our initial entry into the mobile marketplace
and we anticipate an ongoing evolution of these products in
the future.
Our objective is to introduce the new Mobile DHI application
in February 2015.
Our objective is to grow the use of DHI herd management
software to 48% of all cows enrolled on CanWest DHI
services.
6
ENROLMENT STATISTICS
AS OF SEPTEMBER 30, 2014
Number of Herds
2014201320122011
Ontario
3,0043,085 3,155 3,142
Manitoba
194200204209
Saskatchewan106
104
106
115
Alberta
426448458459
British Columbia
311
CanWest
313
305
308
4,041 4,1504,2284,233
Number of Cows
Ontario
2014201320122011
236,387240,213246,761238,937
Manitoba
28,20927,71029,13928,116
Saskatchewan18,181 17,494 17,704
18,110
Alberta
58,85359,46162,44161,654
British Columbia
48,387
CanWest
46,592
45,297
45,191
390,017391,470401,342391,988
Average Herd Size
2014201320122011
Ontario
79787876
Manitoba
145139143135
Saskatchewan172 168 167 157
Alberta
138133136134
British Columbia
155149149147
CanWest
97949593
7
ONTARIO DELEGATES
Z O N E
1
Larry Buis
Elgin
Rob Reid
Essex/Kent
John Klaver
Huron
Gerald Logtenberg
Huron
Andrew Van Engelen
Lambton
John McCallum
Perth
Victor Poole
Perth
Mike Weber
Perth
Unavailable: John Vervoordeldonk (Middlesex)
Alternates: Don Catt (Elgin), Mark Stannard (Essex/Kent), Amy Woods (Lambton),
Peter Angst (Huron), Ethan Wallace (Huron), Nick Terpstra (Perth)
Z O N E
Gary Cain
Brant
Jack Danen
Oxford
2
Jim Deklerk
Haldimand
André Vander kooi
Oxford
Lee Nurse
Halton
David Gill
Niagara
Dwight Matson
Peel
Dennis Hahn
Waterloo
Thomas Judd
Norfolk
Unavailable: Brad Fraser (Oxford)
Alternates: Brian Coleman (Brant),
Marten Dykstra (Haldimand), Lloyd Roseboom (Niagara),
Rob McKinley (Oxford), Paul Kolb (Peel),
Grant Henderson (Waterloo), Leonard Elliot (Wentworth)
Phil Martin
Waterloo
Michelle Spoelstra
Wentworth
8
ONTARIO DELEGATES
Z O N E
3
Mark Ireland
Bruce
Derek Dupuis
Bruce
Jan Scheurwater
Dufferin
Dorothy Frankland
Grey
Carman Weppler
Grey
Scott Jermey
Simcoe
Darryl Dann
Wellington
Ted Kent
Wellington
Jack Kuipers
Wellington
John Phillips
York
Unavailable: Rob Ashton (Durham), Bill Vanandel (Wellington)
Alternates: Troy Fischer (Bruce), David Good (Dufferin), Glen Barkley (Durham),
Brian Betts (Grey), Gordon Strutt (Grey), Scott Fisher (Simcoe),
Ron Canning (Wellington), Henk Zemmelink (Wellington)
Z O N E
George Sutherland
Frontenac
Edwin Huffman
Hastings
Tim Hodgins
Lanark
Scott Jackson
Leeds
Cynthia Crowley
Peterborough
Walter Miller
Prince Edward
Erin Pettey
Northumberland
Unavailable: Nick Petermann (Renfrew)
Alternates: William Moreland (Frontenac),
Mark Donnan (Hastings),
Bert Thom (Lanark), Ruth Vogel (Leeds),
Sid Vanderwerf (Leeds),
Adam Petherick (Northumberland),
Nathan Bakker (Prince Edward),
Scott Gould (Renfrew),
Jeff Thurston (Victoria)
9
4
Bill Harrison
Victoria
ONTARIO DELEGATES
Z O N E
5
Peter Ruiter
Carleton
Robert Byvelds
Dundas
Eric VanDenBroek
Dundas
Bill Lawrence
Grenville
Kevin Allen
Prescott
Stefan Kunz
Prescott
Colin Blaney
Glengarry
Alternates: Eleanor Robinson (Carleton),
Carol Levac (Prescott), Thomas Haerle (Prescott),
Gordon Wilson (Prescott), Shawn Wylie (Prescott),
Robert Hamilton (Russell)
Randy Moke
Stormont
Z O N E
Brian Powell
Stormont
Doug Robinson
Stormont
Eddy Haasen
Cochrane
Keith Emiry
Manitoulin/
Sudbury West
6
John Hawdon
Algoma
Not Available: Darren Jibb (Temiskaming),
Bernie Kamphof (Thunder Bay)
Alternates: Dwayne Palmer (Algoma),
Alex Anstice (Manitoulin/Sudbury West),
Jean-Pierre Beaulieu (Nipissing West/Sudbury East),
James Parsons
Nipissing West/
Sudbury East
Bernie Zimmerman
Rainy River
Sharon Flewwelling (Temiskaming),
Aaron Breukelman (Thunder Bay)
10
Milestones
RETIRED
35 YEARS
20 YEARS
Roy Wright
Kathy McMillan (ON)
Joan Pivato (ON)
(BC)
Connie Mutter (AB)
Francois Seguin (ON)
35 YEARS
Soon Ng (AB)
Marilyn Story (ON)
RETIRED
Nick Groot
(ON)
32 YEARS
30 YEARS
Tony Vander Byl (ON)
Krista Wiebe (ON)
25 YEARS
Paul Berry (ON)
15 YEARS
Silvia Griffith (BC)
10 YEARS
Tim Pring (ON)
Charlene Renkema (ON)
Sheri Whittaker (ON)
Henri Boulet (MB)
5 YEARS
Heather Davey (MB)
Robbie Bates (BC)
RETIRED
Larry Klimpke (MB)
Sonia Chacko (ON)
Verna Hutlet
Landis Loeppky (MB)
Mark Kenny (BC)
(MB)
Larry Ouimet (ON)
Nathan Nicol (ON)
21 YEARS
Barb Overholt (ON)
2014
Employee
Milestones &
Achievements
Carol Wiebe (MB)
Performance Achievements (Top 10)
ELECTRONIC
REGISTRATIONS
MASTITIS 4 TEST
PREGNANCY TEST
CHALLENGE ACTIVITY
Linda Anticura (AB): 771*
Helena Cabana (SK): 3,235
Laurie Eckhardt (ON): 100*
Peter Roe (AB): 1,930*
Wendy Weber (BC): 593*
Linda Anticura (AB): 1,112
Rejean Giguere (ON): 100*
Lance Primmer (AB): 1,666*
Lance Primmer (AB): 583*
Tim Lanigan (ON): 1,058
Linda Anticura (AB): 100
Carol Wiebe (MB): 1,651*
Tracy Bauman (ON): 555*
Kylie Deobald (SK): 950
Brian Renkema (ON): 88.5*
John Muller (AB): 1,634
Elaine Klassen (AB): 531*
Rejean Giguere (ON): 767
Karen Spalding (BC): 88.4
Kyle O’Neill (AB): 1,449
Marion Van Sluys (AB): 507*
Donna Asher (SK): 663
Wendy Weber (BC): 88.1
Linda Anticura (AB): 1,287*
Karen Spalding (BC): 504
Darryl Moyer (ON): 647
Donna Asher (SK): 86.7*
Larry Klimpke (MB): 1,206
Albert Bazinet (MB): 485*
Keith Marshall (ON): 631
Tim Lanigan (ON): 86.5*
Mike Harmsen (BC): 1,172
Rejean Giguere (ON): 388
Stephen McCarthy (ON): 626
Virginia Rowswell (ON): 82.6*
Fred Veenbaas (BC): 1,164*
Helena Cabana (SK): 377
Jessica Puccia (ON): 625
Jerry Hesselink (ON): 1,130
*2013 TOP 10
Verna Carson (ON): 81.6
*2013 TOP 10
*2013 TOP 10
SASKATCHEWAN WAS THE
PROVINCIAL/REGIONAL WINNER.
*BASED ON 40% PREGNANCY TESTS
PLUS 40% MASTITIS 4.
Based on minimum of 10 DHI herds
11
12
○
Greg Melanson
Western Payroll Estrella Pontalba
Adminstration ○
Larry Ouimet
HUMAN
RESOURCES ○
Western Field Staff
Trevor Fischer (AB)
Valerie Holbech (BC)
Western District Managers
Ontario Field Staff
Chad Arthur
Colin Benson
Scott Brown
Matt Delisle 
Don Marshall
Melanie Quist Moyer
Keith Assoun
Distribution
Bryn Donaldson
Graphic Design
Ding Data
Barry McKay
Sharon McLellan
Maryanne Mohle
Jennifer Reis
Edit
Jim Booth
Morgan Bowen 
Customer Service Desk
Dairy Comp
& Feedwatch
Ontario District Managers
Rick Alblas
Chris Perry
Sharon Cousens Bond 
Jeromy Ten Hag
Allegra Interisano
EXECUTIVE
ASSISTANT
Ron Hurtibise 
Dave McKeen
QUALITY
ASSURANCE ●
COMMUNICATIONS & CUSTOMER SERVICE
Arnie Cua
Accounting Clerk
Dianne Cook
Financial Analyst ○
Bette Gooding
○
Accountant Rob McTaggart
FINANCE ○
MANAGEMENT SOFTWARE
SALES & FIELD SERVICES
Richard Cantin 
FIELD SERVICES
& MARKETING
Neil Petreny
GENERAL MANAGER
BOARD OF DIRECTORS
Brian O’Shaughnessy
Rose Pestill
Joan Pivato
Technical Support ○
Dan Halk
Jane McKeen
Darcy Peer
●
Systems Support INFORMATION
SYSTEMS ●
CANWEST DHI ORGANIZATIONAL CHART
Robbie Bates
Linda Clease
Esme Dressel
Stephanie Toop
BC Lab Technicians
Travis Freeman
BC Lab Supervisor
Violet Bryden
Connie Mutter
Soon Ng
Dennis Pfeffer
Roland Schwaldt
Arnold Urbonas
AB Lab Technicians
John Komarnicki
WESTERN LABS
 Bilingual (English/French)
●Canadian DHI support and development
CDN, Jersey Canada, OMTA, BIO
○Provide industry partner services to
Dr. David Kelton
RESEARCH ASSOCIATE
Sonia Chacko
Jeltsje DeVries
Alan Haid
Marie Jackson
Yvonne Poirier
Dignata Rafael
Sheri Whittaker
Lab Technicians
Caroline Walker
Lab Technologist
Joanne Brekelmans
Technical Coordinator
Deb Van de Water
ONTARIO LAB
OFFICE STAFF
‘02
‘87
Director, Human Resources
‘98
‘96
Rob McTaggart
Bette Gooding
Director, Finance
‘11
‘06
Sharon Cousens-Bond
Communications Manager
Software Sales
‘93
Ding Data
‘11
Melanie Quist Moyer
Software Sales
‘10
Barry McKay
Edit
Edit
‘86
Customer Support
‘14
Systems Support
‘92
Jane McKeen
Systems Support
Systems Support
13
Software Support
‘91
‘14
Jen Reis
Edit
‘96
‘90
‘91
Morgan Bowen
Keith Assoun
‘97
Brian O’Shaughnessy
Rose Pestill
Technical Support
Software Support
Edit
Customer Support
‘97
Darcy Peer
Don Marshall
Maryanne Mohle
Edit
‘85
‘90
Colin Benson
‘90
Sharon McLellan
Jim Booth
Dan Halk
Sales/Field Manager
Director, Marketing
& Customer Service
‘10
‘10
Ron Hurtubise
Richard Cantin
Matt Delisle
Software Sales
Director, Quality Assurance
‘96
‘08
‘85
Dave McKeen
Western Payroll
Accounting Clerk
Scott Brown
Software Sales
Administrator
‘85
‘06
Greg Melanson
Arnie Cua
Financial Analyst
Chad Arthur
‘86
Estrella Pontalba
‘98
Dianne Cook
Accountant
‘02
Software Manager
Larry Ouimet
Executive Assistant
General Manager
Jeromy Ten Hag
‘89
Allegra Interisano
Neil Petreny
Bryn Donaldson
Graphic Design
Distribution
‘97
Technical Support
‘94
Joan Pivato
Technical Support
DISTRICT 1 ONTARIO FIELD STAFF
‘86
Chris Perry
Manager
‘86
Barry Albers
‘86
Diane Carrothers
‘95
Annette Henderson
‘12
Hannah Morris
Debbie Nesbitt
‘81
Marilyn Storey
‘82
‘85
‘86
‘89
‘14
Amelia Wilson
DISTRICT 1 COUNTIES
Brant, Elgin, Essex, Haldimand-Norfolk, Hamilton-Wentworth,
Kent, Lambton, Middlesex, Niagara, Oxford
14
‘86
Kevin Shantz
Barb Overholt
‘86
Rob King
Keith Marshall
‘84
Krista Wiebe
Adam Haney
David King
Rita Lewis
‘14
‘07
‘14
Jenny Kenwell
‘83
Tim Lanigan
‘07
Karen Fox
Larry Elliott
‘86
Mary Horenberg
‘86
Colleen Kittmer
‘82
‘09
Jill McCallum
‘12
Brenda Sission
DISTRICT 2 ONTARIO FIELD STAFF
‘01
‘93
George Black
Ken Bender
‘82
Tracy Bauman
‘85
‘81
Kathy McMillan
‘85
Joyce Osborne
Laurie Eckhardt
Raewyn Feather
‘13
Tracy Hunsberger
‘08
‘13
Amanda Kocher
‘98
‘82
Steve McCarthy
Tim Pring
Jessica Puccia
‘92
‘04
‘06
Jeff Parker
‘83
‘81
Jerry Hesselink
Kim Harris
Ellen Haid
‘10
‘82
Cam Richardson
Darryl Moyer
‘97
Steve Soloman
‘07
Sarah Taylor
DISTRICT 2 COUNTIES
Bruce, Dufferin, Halton, Huron, Grey, Peel, Perth,
Simcoe, Wellington, Waterloo
‘13
Lisa Warren
15
‘03
Ralph Wyndham
‘85
Rick Alblas
Manager
DISTRICT 3 ONTARIO FIELD STAFF
‘10
Ron Hurtubise
Manager
‘92
Colleen Alloi
Lindsay Bailas
‘09
‘87
Carolyn Struyk
Julia Prentice
‘12
Willem Vellinga
‘96
Martha McGlashan
‘10
‘00
Richard Parks
Nathan Nicol
‘95
Landis Loeppky
John Larmer
‘08
Verna Carson
David Bolton
‘87
‘88
Rejean Giguere
‘05
‘08
‘08
Lisa Snoddon
‘86
Betty Wood
DISTRICT 3 COUNTIES
Algoma, Cochrane, Durham, Haliburton, Hastings, Kenora, Lennox & Addington,
Muskoka, Nipissing, Northumberland, Parry Sound, Peterborough,
Prince Edward, Rainy River, Sudbury, Temiskaming, Thunder Bay, Victoria, York
16
DISTRICT 4 ONTARIO FIELD STAFF
‘88
‘89
Sylvain Boudrias
Paul Berry
Roch Lefebvre
‘86
Brian Renkema
‘04
Tony Vander Byl
Alastair McLean
‘94
Francois Seguin
‘81
Dundas, Lanark, Frontenac, Glengarry, Grenville, Leeds,
Ottawa-Carlton, Prescott, Renfrew, Russell, Stormont
Jim Wren
‘10
Ron Hurtubise
Acting Manager
‘81
‘84
DISTRICT 4 COUNTIES
17
Gilbert Dorie
‘85
Virginia Rowswell
‘81
Harold Tompkins
‘02
‘85
Heather McDiarmid
Charlene Renkema
‘14
Jessica Seguin
Earle Campbell
‘85
‘87
Elaine Duke
‘85
WESTERN FIELD STAFF
MANITOBA
‘10
Ron Hurtubise
Manager
‘00
Heather Davey
Henri Boulet
Albert Bazinet
‘89
Larry Klimpke
‘89
‘89
‘89
Landis Loeppky
‘89
Carol Wiebe
SASKATCHEWAN
‘10
Ron Hurtubise
Manager
‘91
Donna Asher
‘11
Helena Cabana
‘12
Kylie Deobald
18
‘13
Chantelle Dulle
‘09
Tina Leverton
WESTERN FIELD STAFF
ALBERTA
‘12
Linda Anticura
‘14
Arjan Arends
‘85
Catharina Lausen
‘11
‘85
Peter Brouer
‘81
James McIIroy
Leonard Dressel
Lance Primmer
‘85
Peter Roe
Elaine Klassen
‘81
‘13
Kyle O’Neill
‘95
‘86
Glenn Robinson
‘14
‘96
Marilyn Van Sluys
‘96
Trevor Fischer
Manager
Gerda Vangarderen
BRITISH COLUMBIA
‘96
Lynda DeValera
Denise Ansell
Mark Kenny
‘78
John Proulx
‘96
‘99
Sylvia Griffith
Peter Frueh
‘09
‘13
Rachel Hessels
‘86
‘87
Mike Harmsen
‘87
Karen Spalding
‘96
Fred Veenbaas
‘82
Wendy Weber
19
‘82
Katie West
‘08
Valerie Holbech
Manager
LAB SERVICES
ONTARIO
‘90
‘05
Deb van de Water
Director
‘09
Joanne Brekelmans
Technical Coordinator
‘10
‘12
Sonia Chacko
‘14
Yvonne Poirier
‘92
Jeltsje De Vries
‘10
Dignata Rafael
Caroline Walker
‘04
Sheri Whittaker
ALBERTA
‘98
John Komarnicki
Director
‘13
‘98
‘98
Dennis Pfeffer
Violet Bryden
Connie Mutter
‘06
‘07
Roland Schwaldt
Arnold Urbonas
‘98
Soon Ng
BRITISH COLUMBIA
‘98
Travis Freeman
Supervisor
‘09
Robbie Bates
‘14
‘96
Linda Clease
Esme Dressel
20
‘93
Marie Jackson
Al Haid
‘91
Stephanie Toop