Conference Agenda - National League of Cities
Transcription
Conference Agenda - National League of Cities
NLC-RISC Staff Conference 2014 CONFERENCE PROGRAM Saint Paul Hotel | St. Paul, Minnesota | October 20 – 22, 2014 2014 NLC-RISC Staff Conference WELCOME TO SAINT PAUL Follow us @NLCRISC #RISCstaff14 Known as the less crowded, more laid back older brother of the Twin Cities, Saint Paul is the capital of Minnesota. Overlooking the Mississippi River, it offers many rugged outdoor adventures, striking architecture and plenty of proud locals ready to share their city with you. History Weather Founded near historic Native American settlements as a trading and transportation center, Saint Paul features 104 landmarks listed on the National Register of Historic Places. It also houses the most distinctive cathedral in the nation, the Cathedral of Saint Paul, which is modeled by the St. Peter’s Basilica at the Vatican in Rome. Saint Paul boasts four distinct seasons. The spring, summer and fall are your invitation to enjoying the paths and trails along the Mississippi Riverfront. Although winters tend to be frosty, Saint Paul offers miles of climate-controlled skyways to keep you warm and toasty. Saint Paul’s history includes the famous Prohibition-era gangsters, gals and whiskey runners. The city became a haven for notorious gangsters like John Dillinger. Take a gangster tour or visit the Landmark Center, across the street from the Saint Paul Hotel, to learn more about this storied past. Saint Paul is known as the “City of Neighborhoods”. Life in its vibrant neighborhoods is rooted deep in tradition, with the neighborhoods bearing the names of immigrant families who founded them generations ago. Can’t get enough of Saint Paul? Here’s why. St. Paul has been recognized as: • #1 Cleanest Metro Area by Travel + Leisure • “Third Least Stressed City” by the American Psychological Association. • “Fourth Greenest City” in America by the National Geographic. • Best Romantic Getaway in North America by 10best.com Enjoy your stay, enjoy the fabulous weather, and relax because you’re in Saint Paul! Capitol by Dan Oldre Arts and Culture As the arts and culture capital of the Midwest, Saint Paul boasts more than 52,000 theater seats, three world-class museums, legendary historical sites and a vibrant arts and entertainment community. The Ordway Center for the Performing Arts is one of the nation’s leading not-for-profit performing arts centers with nearly 500 performances annually. Fans of Public Radio might be familiar with Garrison Keillor’s broadcasts of “A Prairie Home Companion”, which are performed live from the Fitzgerald Theater, named after the famous Minnesota author, F. Scott Fitzgerald. Dining With thrilling venues, restaurants, festivals and businesses, downtown Saint Paul is the place to be. Located in the Saint Paul Hotel, The St. Paul Grill is recognized annually as the best restaurant in Minneapolis and St. Paul, and is host to the premier scotch club in Minnesota. Across the street from the Saint Paul Hotel, you will also find Kincaid’s Steakhouse and Pazzaluna Urban Italian Restaurant, as well as beautiful Rice Park. A local favorite, Mickey’s Diner has been operating 24 hours a day, 365 days a year for nearly 70 years and has been featured in many movies and television programs. Lowertown, Saint Paul’s vibrant artists’ quarter, is centered around Mears Park with trendy restaurants and bars. The West 7th Street area houses popular pubs and restaurants, such as The Liffey Irish Pub, Patrick McGovern’s Pub, Cossetta’s Italian Market & Pizzeria ~ among others! It is also home to Saint Paul’s first craft brewery – Summit Brewery. Other popular areas just a short cab or shuttle ride away include Grand Avenue, Selby Avenue and District del Sol. Grand Avenue is known for its cozy pubs, sidewalk cafés and shopping. Saint Paul’s west side ~ District del Sol ~ has a collection of bars and restaurants with a Latino vibe. Selby Avenue starts at the Cathedral of St. Paul and continues for many blocks with restaurants, local shops, boutiques and bakeries. No matter what mood you are in, downtown Saint Paul can satisfy all your food and entertainment cravings. Credit to Visit Saint Paul for all fun facts and information provided above. To learn more about Saint Paul, go to www.visitsaintpaul.com. Mickeys Diner by Dan Anderson Skyline by Geoff Myers President First Vice President Second Vice President Past President Chief Executive Officer/ Executive Director Clarence E. Anthony Christopher B. Coleman Mayor Saint Paul, Minnesota Ralph E. Becker Mayor Salt Lake City, Utah Melodee Colbert Kean Councilmember Joplin, Missouri Ted Ellis Mayor Bluffton, Indiana Deputy Executive Director Antoinette A. Samuel 2014 Officers October 20, 2014 To: NLC-RISC Members and Guests From: Jim Miller, Chair, NLC-RISC Board of Directors Subject: Welcome to the 2014 NLC-RISC Staff Conference! On behalf of the NLC-RISC Board of Directors, thank you for joining us at the 2014 NLC-RISC Staff Conference. We are excited to present a unique set of educational sessions and workshops. The conference agenda also offers plenty of time to network with your peers and with other pool staff that have different functional roles. We hope your time in St. Paul will help you build relationships that can serve you throughout the upcoming year. We owe special thanks to the 2014 Conference Planning Committee for their work to help make this conference a success. The 2014 conference committee members are Tim Ailsworth (Maryland), Steve Craig (Virginia), Jeannie Garner (Florida), Lynn McNamara (Oregon), Pete Tritz (Minnesota), and David Sichel (Vermont). The Conference Planning Committee members have helped RISC staff envisage sessions that address current and potential areas of greatest interest to pools, and are also supporting the conference by devoting their own or their staff’s time as presenters. As we move into 2015, networking and collaboration remain the cornerstones of NLC-RISC. In addition to working directly with member pools to address their needs, RISC continues to provide a venue that enables pools to work together in a noncompetitive environment to find solutions to critical challenges they jointly face, or will face. In addition to annual staff and trustees’ conferences, some important elements of that platform include: Advocacy. NLC-RISC works with NLC Federal Relations to support pool legislative concerns at the national level. In 2014, RISC collaborated with Federal Relations to formulate a NLC position on TRIA reenactment, conveyed information about HIPAA proposed rules to pool members, and provided comments on proposed regulations under Health Care Reform. Communications. NLC-RISC communications tools are evolving. The current listservs provide pool staff with a way to connect with one another and exchange information in a non-competitive environment. RISC staff has been working with NLC to transition the listservs to a new platform that will provide users with more options, while enhancing the secure communication environment they value. Expect roll out late 2014 or early 2015, preceded by plenty of outreach. RISC has also established a Twitter presence, which is being rolled out at this conference. Follow @NLCRISC for ongoing information about RISC and use #RISCstaff14 to engage with your colleagues at this conference event. RISC also continues to publish the RISC eNews, which links to information of topical interest from other sources, includes original work by RISC staff and member pools, and provides pools with a forum for publishing information of interest to other pools, such as job postings and notice of regional meetings. Enterprise solutions. NLC-RISC works with interested member pools to identify and negotiate on their behalf favorable agreements with vendors that provide services to the pooling community. Agility Recovery Solutions has ten NLC-RISC members, and is open to new participants. To date, eleven NLC-RISC member pools have taken advantage of the opportunity to offer NetDiligence’s eRisk Hub® to their members. Learn more about NetDiligence in the Interest and User Group meeting at this conference. Issue groups. NLC-RISC helps organize and support groups of pool representatives who want to work together to address a common concern or opportunity. The Online Training Resources Group has met regularly and surveyed the NLC-RISC membership on its interest in online training. Find out more about the results of this survey in the Online Training session scheduled at this conference. A group has been formed recently to evaluate the impact on pools and their members of the increasing use of Unmanned Aviation Systems (drones). Additional groups will be formed as the need is identified. Original research and collaboration. NLC-RISC staff researches and publishes information on issues of common interest to member pools; develops and presents sessions at RISC and at regional meetings organized by RISC member pools; and collaborates with other organizations to develop resources and make presentations. The PR Toolkit featured at this conference is a product of collaboration among NLC-RISC, AGRiP and CAJPA. As always, we welcome your comments and feedback about the conference or any aspect of RISC products and services, so we can make each experience with you better than the last. Any NLC-RISC Board or staff member would be happy to hear what topics you have to suggest for future conferences, how we can improve our communications, or what new services would be most valuable to you. I hope you enjoy your time in St. Paul. 1301 Pennsylvania Ave., NW, Washington, DC 20004-1763 | 202-626-3000 | Fax: 202-626-3043 | www.nlc.org Follow us @NLCRISC #RISCstaff14 1 NATIONAL LEAGUE OF CITIES RISK INFORMATION SHARING CONSORTIUM 2014 Board of Directors League Directors James F. Miller, Chair Executive Director League of Minnesota Cities 145 University Avenue, West St. Paul, MN 55103-2044 651-281-1200 [email protected] Miriam Hair Executive Director Municipal Association of South Carolina 1411 Gervais Street Columbia, SC 29201 803-933-1204 [email protected] Mike McCauley Executive Director League of Oregon Cities 1201 Court St. NE Salem, OR 97301 503-588-6550 [email protected] Ken Strobeck Executive Director League of Arizona Cities & Towns 1820 West Washington Street Phoenix, AZ 85007 602-258-5786 [email protected] 2 Follow us @NLCRISC #RISCstaff14 Pool Administrators Steven A. Hansen, Vice Chair President and Executive Director Utah Local Governments Trust 55 S Highway 89 North Salt Lake, UT 84054-2597 801-936-6400 [email protected] Tim Ailsworth Executive Director Local Government Insurance Trust 7225 Parkway Dr. Hanover, MD 21076 443-561-1700 [email protected] Steve Craig Managing Director VML Insurance Programs P.O. Box 3239 Glen Allen, VA 23058 804-237-7310 [email protected] Dawn Crawford President TML Risk Management Pool 5100 Maryland Way Brentwood, TN 37027 615-371-0049 [email protected] 2014 Members Alaska Municipal League Joint Insurance Association, Inc. Mississippi Municipal Service Company Arizona Municipal Risk Retention Pool Municipal Insurance Association of British Columbia Arkansas Municipal League MUNIX (Alberta) Association of Washington Cities Risk Management Services Agency & Employee Benefit Trust New Hampshire Local Government Center Health Trust Citycounty Insurance Services (Oregon) New Hampshire Local Government Center Property Liability Trust Colorado Intergovernmental Risk Sharing Agency New Mexico Self Insurers’ Fund Connecticut Interlocal Risk Management Agency North Carolina Interlocal Risk Management Agency Florida Municipal Insurance Trust Georgia Municipal Association Risk Management & Employee Benefit Services Illinois Municipal League Risk Management Association Indiana Association of Cities and Towns Iowa Municipalities Workers’ Compensation Association Kentucky League of Cities Insurance Services League Association of Risk Management (Nebraska) League of Minnesota Cities Insurance Trust League of Wisconsin Municipalities Mutual Insurance Local Government Insurance Trust (Maryland) Maine Municipal Association Risk Management Services Massachusetts Interlocal Insurance Association, Inc. Michigan Municipal League PennPRIME Trust Public Employer Risk Management Association, Inc. (New York) Rhode Island Interlocal Risk Management Trust Municipal Association of South Carolina Risk Management Services South Dakota Municipal League Workers’ Compensation Fund South Dakota Public Assurance Alliance Tennessee Municipal League Risk Management Pool Texas Municipal League Intergovernmental Employee Benefits Pool Texas Municipal League Intergovernmental Risk Pool Utah Local Governments Trust Vermont League of Cities and Towns Insurance and Risk Services VML Insurance Programs (Virginia) Follow us @NLCRISC #RISCstaff14 3 PROGRAM AGENDA Sunday, October 19 4:00 – 6:00 p.m. Lobby Registration Monday, October 20 8:00 a.m. – 5:00 p.m. Registration 9:00 – 11:30 a.m. CONCURRENT SESSIONS Jeannie Garner, Dan Greensweig, Bob Haynes & Jeff Thompson 10:00 – 11:30 a.m. NetDiligence Interest and User Group Meeting Sharon Lyon & Claire Reiss Promenade Foyer Promenade South New Staff Orientation An introduction for newer staff to important concepts, functions, and focus in local government risk pooling. This session explores the origins of pooling, various coverages provided by pools, the benefits of pool membership compared to the commercial market, underwriting approaches, and other operational issues. A panel of experienced pool staff will discuss the different pool structures and approaches, including different delivery service models, managing competition, capital structures, decision-making considerations, and core functions within their pool. James J. HillThis session will provide an update on NLC-RISC’s partnership with NetDiligence for current and potential users. Learn about the tools and resources available, and how pools are using NetDiligence to help their members navigate cyber and data breach exposures. Summit Online Training: Enhancing Training Opportunities for Your Members This session will explore the types of online training courses pools offer, how pools are marketing online training to their members to maximize success of the program, and what they are considering for the future. Learn about potential collaborative opportunities to develop online training courses for your members. Come prepared to share your online training successes, challenges, ideas and information with colleagues from across the country. Michael Fann, Laura Honeck, Chris Krall, Mary Meyer & Erin Rian 11:30 a.m. – 1:00 p.m. Lunch On Your Own 12:30 – 1:00 p.m. Meet & Greet Promenade Foyer Join old and new friends for a light snack to start the conference. 1:00 – 2:15 p.m. WELCOME & OPENING GENERAL SESSION Michael Gerrard & Cynthia McHale Promenade Ballroom The Impact of Climate Change on Communities and Their Insurers Join Michael Gerrard, a professor at Columbia Law School specializing in climate change law, and Cynthia McHale, director of the insurance program at CERES, a nonprofit organization that advocates for leadership in sustainability, for this opening general session. Hear about claims arising from climate change that may be made against cities and their insurers, and how the industry is responding to the challenge. 4 Follow us @NLCRISC #RISCstaff14 2:15 – 2:30 p.m. Break 2:30 – 3:45 p.m. CONCURRENT SESSIONS Pool Approaches to Covering Special Exposures Promenade Foyer Promenade Ballroom Learn how the industry and other RISC member pools cover several challenging exposures, including unmanned aviation systems (drones), volunteers, fellow employee liability, and more. Representatives from four pools will share the policy reasons behind their varied approaches to these interesting exposures, and audience members will have an opportunity to share their approaches and concerns. Bob Anspach, Liam Biever, Mike Kruse, Claire Reiss, Shannon Ruff & Scott Soderstrom Interactive Discussion: Deep Dive Into Work Comp Issues & Trends James J. Hill There are several current and emerging issues affecting workers’ compensation programs. Join industry expert, Mark Walls, and your pooling colleagues for this highly interactive discussion to explore the key challenges and emerging issues facing work comp pools. Bring your questions and be prepared to share the strategies your pools are using to address these challenges in your state. Mark Walls Summit Employment Liability Trends: ABC’s of the ADA and EEOC The Americans with Disabilities Act (ADA) continues to challenge municipal employers from both a practical and legal standpoint. Hear from an experienced pool labor attorney and league human resources manager on the key legal requirements and problem areas triggering claims and litigation for pool members. Learn the latest from the Equal Employment Opportunity Commission’s enforcement and guidance regarding the ADA. What are best practices for holding “interactive discussions” that meet the requirements of the ADA, and what emerging trends impact reasonable accommodation and leave of absence? Leave with sample materials that you can take back and use with your members. Pat Beety & Laura Kushner 3:45 – 4:00 p.m. Break 4:00 – 5:00 p.m. CONCURRENT SESSIONS etting precedent – How one pool fought for its members all the way to the S U.S. Supreme Court Promenade Foyer Promenade Ballroom This session will involve a discussion by Counsel of Record in the case of Plumhoff v. Rickard, USSC (2014), Michael Mosley, and the executive director of the pool, Don Zimmerman. Mosley and Zimmerman will discuss the Court’s ruling, the history of the litigation, how the decision was made to petition the U.S. Supreme Court, why the Arkansas Municipal Legal Defense Fund decided to prosecute the appeal to the Supreme Court in-house, and important take-aways from the experience. Michael Mosley & Don Zimmerman James J. Hill reaking Down the Silos: Integrating Health Promotion and Work Comp to Maximize B Member Health & Wellness As the Affordable Care Act pushes employers to look closely at their total health care spending, an opportunity exists for pools and their members to take a more comprehensive approach to employee health and wellness. What are the benefits of integrating health promotion and occupational safety programs? What strategies might pools consider to help members break down the silos and look at the overall health and wellness of their employee population in a different way, regardless of whether illness or injuries are driven by occupational or nonoccupational factors? Dr. Michael McGrail Follow us @NLCRISC #RISCstaff14 5 Summit Protecting City Interests in Construction Contracts Review the standard construction contract forms. Learn about changes that were made to the AIA A201 – General Conditions of the Contract for Construction, by the International Municipal Lawyers Association’s Construction Contract Drafting Initiative, to protect the interest of construction project owners. Gain a better understanding of liability and indemnification issues, as well as practical tips on developing insurance requirements. Review the new ISO additional insured endorsements and how they can affect contracts. Chris Smith 5:00 – 6:00 p.m. Welcome Reception M ST. CafeJoin us immediately following the afternoon sessions for cocktails and light hors d’oeuvres. Registered guests are invited ~ badges required. Tuesday, October 21 7:30 a.m. – 4:00 p.m. Registration 7:30 – 8:30 a.m. Breakfast Buffet 8:00 – 10:00 a.m. THINK TANK SESSIONS Promenade Foyer Promenade FoyerRegistered guests are invited ~ badges required. Tables will be set in the foyer for those not attending the think tank sessions. Grab breakfast and join your colleagues in one of five think tank sessions. Agendas for each will be available prior to the session. James J. Hill SouthPool Administrators and Deputy Administrators: Engaging with Your Board of Directors Facilitated by: Tim Ailsworth James J. Hill North Health Pool Issues, Strategies & Successes Facilitated by: Ann Ludlow Promenade North Claims Issues, Strategies & Successes Facilitated by: Mike Rains Summit Loss Control Issues, Strategies & Successes Facilitated by: Ron Sinnwell Promenade South Underwriting Issues, Strategies & Successes Facilitated by: Jon Calvin 10:00 – 10:30 a.m. Break 10:30 – 11:30 a.m. GENERAL SESSION Hollie Cammarasana & Erin Rian Promenade Foyer Promenade Ballroom Messaging the Value of Pooling This session will provide an overview of the PR toolkit on the value of pooling, developed in coordination with AGRiP and CAJPA. This session will include a primer on communication and public relations strategies and how pools can use the toolkit to develop their own messages. Follow-up sessions will dive into the toolkit in more detail and allow pools to work together to further develop and enhance these messages. 6 Follow us @NLCRISC #RISCstaff14 11:30 a.m. – 1:00 p.m. Lunch & Annual Business Meeting Promenade Ballroom Registered guests are invited ~ badges required. 1:15 – 2:30 p.m. CONCURRENT SESSIONS “RISCing” the PR Toolkit: Developing key messages for RISC member pools Promenade Ballroom Building on the PR toolkit, explore messaging and communications strategies pools have used to tell their story. Learn how one pool used the PR toolkit to develop key messages for their organization and how they plan to use it going forward. Hollie Cammarasana James J. Hill Labor Relations and the Affordable Care Act The Excise Tax (a.k.a. Cadillac Tax) is the next significant requirement for employers under the Affordable Care Act (ACA). Despite a 2018 effective date, there are many considerations employers must start to think through now, especially if they have labor contracts. Join our expert labor-relations attorney to explore common contract provisions that may be problematic for public sector employers and discuss best practices that can help protect your members from unfair labor practices. This session is a must attend for any pool that is helping their members navigate the complexities of the ACA – whether you have a health pool or not. Susan Hansen Summit Managing Public Entity Cyber Risk Exposures Join an attorney who has served as a breach coach for members of the League of Minnesota Cities Insurance Trust to explore the types of cyber events that commonly affect small entities, how they are being addressed, the level of associated losses, and how HIPAA and Payment Card Industry requirements affect cities and their pools. Hear from the Chief Information Officer for the North Carolina Interlocal Risk Management Agency about the pool’s programs to address cyber exposures, both for its members and within its own operations. Ryan Draughn and James J. Giszczak 2:30 – 2:45 p.m. Break Promenade Foyer Cathedral Follow us @NLCRISC #RISCstaff14 7 2:45 – 4:00 p.m. CONCURRENT SESSIONS Hollie Cammarasana & Erin Rian Promenade Ballroom “RISCing” the PR Toolkit: Developing key messages for RISC member pools (continued) Using the PR toolkit and strategies provided in the previous sessions, attendees will have a chance to further develop and hone key messages based on various scenarios facing pools. By the end of this session, attendees will leave with samples of key messages that can be further discussed and customized with colleagues back home. Estimating the Risk Costs of Police Fatigue James J. Hill Fatigue resulting from shift work, long work hours and overtime is pervasive in policing. It also substantially degrades officer safety, performance and health in ways that increase the day-today probabilities of accidents, injuries and errors as well as the longer-term risks of mortality and morbidity. This session will introduce the nature of fatigue-related risks, their causes and prevalence, and what a comprehensive fatigue management program entails. We will then discuss what evidence is needed to both assess the risk costs of police fatigue and evaluate the impact of different approaches to fatigue management, as well as identify stakeholders willing to work on this problem. Dr. Bryan Vila Summit Financial Management Strategies for Pools Join our panel for a discussion of some different approaches, tools and resources pools use to assess the overall financial health of their organization. Hear from three pools about the tools and measures they focus on in monitoring and managing their pools’ finances. This session will also explore the key findings of the latest NLC-RISC Financial Ratio Benchmarking project and how pools use this benchmarking data in their decision-making. Dawn Crawford, Mujtaba Datoo, Pete Tritz & Tito Villegas Evening On Your Own Wednesday, October 22 7:30 a.m. – 4:00 p.m. Promenade Foyer 7:30 – 9:00 a.m. Registration Networking Breakfast Promenade Ballroom Registered guests are invited ~ badges required. 7:30 – 9:00 a.m. Pool Administrator Breakfast 9:15 – 10:30 a.m. GENERAL SESSION Blue Zones: 9 Key Principles for Leading Healthy and Productive Lives James J. HillThis session is for pool administrators only. A breakfast buffet will be served in the meeting room. Promenade Ballroom Join Dave Tsang of Blue Zones as he explores the shared traits of the world’s longest-lived people. The Power 9 principles derived from studying these communities can help us promote change in our own personal and work environments and in the communities we serve. Mr. Tsang is a leading expert in effecting corporate change and a passionate advocate for the Power 9 principles. Attendees will learn the benefits of adopting the Power 9 principles and leave with practical ideas for changes that will make healthy choices the easiest choices. Dave Tsang 10:30 – 10:45 a.m. Break Promenade Foyer 8 Follow us @NLCRISC #RISCstaff14 10:45 a.m. – 12:00 p.m. CONCURRENT SESSIONS Audrey Forbush James J. Hill Emerging Legal Trend: Wrongful Incarceration and Police Liability This session will explore two emerging police liability issues: wrongful incarceration and the militarization of police. What happens when a court vacates a criminal conviction and releases a prisoner who has been incarcerated for years, or even decades? What are the implications of preparing police to combat well-armed and ruthless criminals and terrorists? How does this preparation, and the resulting mindset, affect police response when dealing with citizen unrest, as recently highlighted in Ferguson, Missouri? What types of liability, damage and coverage issues come into play when there are allegations of police error, malfeasance or abuse? This session will explore issues including immunity, evidence, statutes of limitations, coverage, as well as loss control strategies to minimize these exposures in the future. Process Improvement in Pooling Summit As pools have matured, many have become engrained in their processes. Is the way we’ve always done it the best way? This session will explore how you think about the work you do and how to look at your process differently. What questions should you consider and how can you avoid the system drag that can blow up your processes as you consider changes in your organization. Sara Peterson 12:00 – 1:00 p.m. Lunch Buffet Promenade Ballroom Registered guests are invited ~ badges required. 1:15 – 2:30 p.m. CONCURRENT SESSIONS Strategic Planning for Your Pool James J. Hill This session will explore the importance of strategic planning in your organization. Learn one pool’s approach using scenario-based exercises to help inform possible strategic planning outcomes. Come prepared to share your pool’s experiences. Lynn McNamara Summit Data Analytics and Other Work Comp Claim Resolution Strategies This session will explore special strategies, including data analytics, commercial carriers are using to better identify, manage and resolve problematic claims. Discuss the challenges inherent in workers’ compensation claims and considerations pools should think about as they evaluate similar strategies within their own programs. Brian Billings & Steve Link 2:30 – 2:45 p.m. Break Promenade Foyer ASSOCIATE IN RISK POOL MANAGEMENT CE CREDITS AVAILABLE! The NLC-RISC Staff conference has been approved for 12 continuing education hours for the ARPM designation through the Insurance Education Association (IEA). Pick up your form at the registration desk. Follow us @NLCRISC #RISCstaff14 9 2:45 – 4:00 p.m. CONCURRENT SESSIONS Promenade Ballroom Technology Round Robin Learn how pools are using technology to enhance their services and/or business processes. Some of the technologies to be explored include: • • • • • Online policy renewal Mobile applications Custom developed claim systems Customer Relationship Management systems Member portals Attendees will receive an overview of each new technology and then an opportunity to engage with the pools directly in more detailed small group discussions. Wayne Anderson, Ryan Hatch, Michele Keplinger & Mark Snodgrass James J. Hill Leadership Development for Emerging Pool Leaders A session geared toward mid and upper level managers in pools, and others who may see an executive leadership role in their future. Learn how pooling has changed and the essential skill sets, education, experience and tools needed to be a successful pool manager in today’s environment. Hear from both experienced and relatively new pool administrators with varying backgrounds and how they moved into their positions. What have they learned from their experience and what would they do differently? Steve Craig, Ken Canning & Ian Ridlon 5:00 – 7:00 p.m. CLOSING RECEPTION ~ Riverboat Cruise on the Mississippi Join us for a riverboat cruise on the Mississippi River. Pre-boarding starts at 4:30 pm. While the Padelford Riverboats, landing is only about a one-mile walk, we will have buses available to transport attendees and Anson Northrup guests both to the boat and back to the hotel after the cruise. Heavy appetizers, cocktails and Harriet Island West entertainment will be provided. Registered guests are invited ~ badges required. 10 Follow us @NLCRISC #RISCstaff14 HOTEL MAPS Follow us @NLCRISC #RISCstaff14 11 UPCOMING EVENTS 2015 Trustees Conference May 7-9, 2015 | Savannah, Georgia 2015 Staff Conference October 19-21, 2015 | Annapolis, Maryland SPEAKERS BIOS Tim Ailsworth Executive Director, Local Government Insurance Trust Tim is a graduate of Hampden-Sydney College in Virginia and has a law degree from George Mason University. He is a member of the North Carolina Bar and worked as both an adjuster and attorney for major insurance companies before joining the North Carolina League of Municipalities Risk Management Services department in 1990. From 1990 to 2002, Tim served in several capacities, culminating in his being named the Assistant Director of the Risk Management Services department in 1999. In 2002, Tim moved to Virginia, where he became the Deputy Managing Director of the Virginia Municipal League’s Insurance Programs. Tim became the executive director of LGIT in December of 2009. Wayne Anderson Member Services Representative, Tennessee Municipal League Risk Management Pool Wayne Anderson joined the Member Services Department of The Pool on July 1st and is excited to be working as the east Tennessee Member Services Representative. He will be assisting members in the east Tennessee region by sharing information about Pool programs and services, assisting with applications and working with the underwriting and loss control departments. Wayne is a graduate of Tennessee Tech University in Cookeville. He began his career in the Safety and Loss Control arena in the private sector for nine years before working with the Florida League of Cities (FLC) for over two decades in loss control. Wayne has earned his Associate in Risk Management (ARM) designation as well as his Risk Management for Public Entities designation (RMPE) while working with the FLC. Originally from Ft. Lauderdale, Florida, Wayne was awarded a football scholarship to Tennessee Tech and was the placekicker for four years before spending time in the NFL with the Bills and Chiefs. While at Tech, Wayne was selected first team All-Ohio Valley Conference for three of four years and was selected to the first team Coaches All-American Team for 1-AA. During his senior year, Wayne was voted Most Valuable Player by his teammates. “It is a dream come true for me and my family to get back to Tennessee and be able to work for the TML Risk Management Pool!” Bob Anspach Director of Insurance Services, PennPRIME Trust Bob Anspach served in the U.S. Army from 1974 – 1995 where he began his career in the Military Police and was recruited into Army Counterintelligence. He worked as a counterintelligence Special Agent. After a career with the US Army, he worked as the development director for the Developmental and Disability Services of the Lebanon Valley Foundation. Bob joined local government in 1998, serving on the City of Lebanon council and in 2002 was elected Lebanon’s mayor in a Strong Mayor-Council form of government. While mayor, Bob served as a trustee of the PennPRIME Insurance Trusts and on the Pennsylvania League of Cities and Municipalities (PLCM) Board of Directors. Bob also served as president of PLCM. Bob worked at the Pennsylvania Emergency Management Agency after leaving office. He returned to PennPRIME in 2011 as the Director of Insurance Services, managing both the PennPRIME Trust which provides liability insurance lines to local government and the PennPRIME Workers’ Compensation Trust which also serves local government entities. Bob has a Bachelor of Arts Degree in Government and Politics from the University of Maryland, University College with a concentration in International Terrorism. Bob’s community involvement includes service on the Board of Directors of the DDS of the Lebanon Valley Foundation. He is a past-President of the Lebanon County Eagle Scout Society and past president of the Pennsylvania Dutch Council, Boy Scouts of America. Patricia Beety Litigation Supervisor, League of Minnesota Cities Insurance Trust Patricia Beety is Senior Employment Attorney and Defense Litigation Supervisor for the League of Minnesota Cities Insurance Trust (LMCIT). She defends employment related claims against Minnesota cities and provides loss control advice and training. Ms. Beety is a graduate of the University of Minnesota Law School. Pat speaks frequently on public employment issues. Follow us @NLCRISC #RISCstaff14 13 Liam Biever, CPCU Underwriting Manager, League of Minnesota Cities Insurance Trust Liam has worked with the LMCIT program for ten years.He received a B.S. in Economics from the University of St. Thomas and holds Chartered Property Casualty Underwriter (CPCU) and Associate in Claims (AIC) professional designations. Brian Billings Director of Business Analytics, Midwest Employers Casualty Company Brian Billings is the Director of Business Analytics at Midwest Employers Casualty Company where he leads the company’s Predictive Analytics Group. He has more than 20 years of technology experience focused almost exclusively on turning corporate data assets into actionable business intelligence. He has a wide range of industry experience including Banking, Investment Services, Insurance Services and Health Care. Mr. Billings graduated magna cum laude from Saint Louis University with a Bachelor of Science in Business Administration with a major in Management Information Systems. He also holds a Juris Doctor from Saint Louis University and is licensed to practice law in both Missouri and Tennessee. Jon Calvin Director of Underwriting, Tennessee Municipal League Risk Management Pool Jon Calvin has been the Director of Underwriting at the Tennessee Municipal League Risk Management Pool since June of 2010. Jon’s duties with the Pool include the management of the Underwriting function including development of coverage documents, reinsurance programs, policy processing, automated systems and the activities and development of the underwriting staff. Prior to joining the Pool, Jon enjoyed a varied career of over 30 years in the insurance industry including time with two standard market insurance carriers, a reinsurer, a managing general agency, a retail agency and as an independent consultant. Jon’s accomplishments include being a key person in the development of two subsidiaries for a major carrier, setting up and managing an MGA, and a retail agency that he founded, owned and operated for 9 years. In addition to his underwriting background, Jon is also an accomplished systems developer. Jon is an avid musician and enjoys tennis with his wife Becky. Jon and Becky have two daughters and 2 grandchildren. Hollie Cammarasana Director of Communication, VML Insurance Programs Hollie Cammarasana, MPA, has served as the director of communications for VML Insurance Programs since 2010. She has more than a decade of experience in communications and public relations and has worked extensively with local, state, and national media. Previously Cammarasana spent six years in state government communications – two in the public affairs office of the Virginia Department of Social Services and four as the public relations director at the Virginia Department of Housing and Community Development. She has also worked as the public relations director for The Salvation Army, Richmond Area Command. Cammarasana holds a bachelor’s degree in communications with a concentration in public relations and minor in marketing from Virginia Commonwealth University, as well as a graduate certificate in public management and a master’s degree in public administration. Cammarasana has served on the board of the Public Relations Society of America – Richmond Chapter, and as a director at large for Virginia Government Communicators. Cammarasana resides in Richmond with her husband and two small children. Ken Canning Director of Risk Management Services, Vermont League of Cities and Towns Ken is the pool administrator for VLCT, where he leads the Risk Management Services Department in operating the three insurance trusts. Prior to joining VLCT four years ago, Ken had over twenty years experience in the commercial insurance industry. Ken grew up in Boston, where he earned a BA in Economics from Boston University and began his insurance career working in the National Accounts Department for Liberty Mutual’s home office in Boston. Ken moved to Vermont to help open an underwriting office for Acadia Insurance (a W.R. Berkeley company) in South Burlington Vermont and then moved on to Vermont Mutual in Montpelier. Ken is Past President and Director of the Vermont Chapter of the CPCU Society. 14 Follow us @NLCRISC #RISCstaff14 Steve Craig Managing Director, VML Insurance Programs Steve Craig is managing director of VML Insurance Programs. Craig joined VML in 1991 as deputy managing director and was named managing director in 2002. He also served on the VML legislative staff from 1994-2002 lobbying on workers’ compensation, labor and energy deregulation issues before the Virginia General Assembly. Craig currently serves on the Steering Committee of the Business Coalition on Workers’ Compensation, a statewide group representing employers at the Virginia General Assembly. Craig is on the board of NLC Mutual Insurance Company currently serving as first vice chairman and is a member of the executive, audit and investment committees. Craig was recently appointed to the NLC-RISC Conference planning committee and serves as president of the Hickory Park Condominium Association Board of Directors. Craig hold a B.B.A. from James Madison University. He has been married to Brenda Craig for 23 years and has two sons, Adam 16 and Alexander 14. Dawn Crawford President, TML Risk Management Pool Dawn Crawford started working in the finance department of the TML Risk Management Pool in February 1988. Currently as President/CEO, Crawford is responsible for the operations of the Pool, which has assets in excess of $233 million dollars. She is also responsible for the overall operations of the business, overseeing all departments and major organizational projects. Crawford is responsible for coordinating strategic planning with the board of directors and the management team in order to carry out the company’s mission statement. Crawford received her B.A. from Middle Tennessee State University. She is also a Certified Public Accountant and an active contributor and/or presenter at various state and national risk management seminars. Mujtaba Datoo Actuarial Practice Leader, Aon Risk Solutions Mujtaba has 26 years’ experience providing actuarial services within the insurance and risk management fields and has been responsible for ratemaking in medical malpractice, workers’ compensation and automobile assigned risk markets. Mujtaba has extensive experience in ratemaking, loss reserve and funding studies for self-insured workers’ compensation, automobile liability and general liability programs. He has authored several articles on actuarial topics. Mujtaba graduated from Columbia University and holds the professional designations Associate of the Casualty Actuarial Society, Member of the American Academy of Actuaries and Fellow of the Conference of Consulting Actuaries. Ryan Draughn Chief Information Officer, North Carolina League of Municipalities Ryan Draughn, NC League of Municipalities CIO, has more than 20 years of IT experience in both the public and private sectors. Draughn joined NCLM in July 2008 after serving as IT director for Lee County Government. In addition to his duties managing the IT infrastructure for the League, Draughn serves on various boards and commissions including the NC Chief Information Officer Council, NCLGISA Board Liaison/ Advisor, NC Digital Government Summit Advisory Board and Raleigh CIO Forum and Executive IT Summit Advisory Board. He earned his undergraduate degree from UNC-Wilmington, his Masters of Science from East Carolina University, and his MBA from NC State University. He is also a certified government CIO (CGIO) from the UNC School of Government. Michael Fann Director of Loss Control, Tennessee Municipal League Risk Management Pool Fann has more than 25 years experience in providing risk management consulting and training for local governments, school systems, universities, state governments, and associations. He is an award-winning author and speaker, working with clients and audiences from Maine to Arizona & California, from Florida to Idaho & Washington. Fann is a graduate of Middle Tennessee State University (Finance & Political Science) and Ole Miss (MBA - Management). He has participated in international public risk management exchanges with colleagues from the United Kingdom, China and Australia. A former 2-time member of the Board of Directors of the Public Risk Management Association (PRIMA), he is currently serving on the Board of Directors of the Public Entity Risk Institute (PERI), based in Alexandria, Virginia. In 2014, he was presented with the Public Risk Management Association’s highest honor as the 11th recipient of its Distinguished Service Award. He has also received TnPRIMA’s Abbie Hudgens Distinguished Service Award (2012), the National League of Cities’ John G. Stutz Award (2010), Public Risk Magazine’s Author of the Year Award (2011), and the University of Tennessee Institute for Public Service’s Project of the Year Award (2004). Fann has also been known to grace the stage with a Blues Brothers routine, entertain with bad karaoke, and once sang an Elvis song at the insistence of Chinese officials. Follow us @NLCRISC #RISCstaff14 15 Audrey J. Forbush Partner, Plunkett Cooney A partner in the firm’s Flint office and a member of Plunkett Cooney’s Board of Directors, Audrey J. Forbush focuses her practice primarily in the area of municipal liability with particular expertise in police pursuits and shootings, false arrest, malicious prosecution, wrongful incarceration, excessive force, civil rights, labor and employment (discipline, discharge, whistleblower and contract related issues), zoning and personal injury. Ms. Forbush is a member of the Michigan Bar Association and the Public Corporation Section of the MBA as well as a member of the Genesee County Bar Association. She is also a member of the Defense Research Institute. She was also selected to serve as legal advisor to the Law Enforcement Action Forum (LEAF), an organization consisting of select law enforcement executives throughout Michigan who draft model policies. Jeannie Garner Director of Insurance and Financial Services, Florida League of Cities Jeannie Garner has been at the Florida League of Cities for 20 years and currently holds the position of the director of insurance and financial services. The department provides insurance and financial services for local governments in Florida. As the director, Jeannie is responsible for the overall management, supervision and administration of the League’s insurance and financial programs. The services include the following: The Florida Municipal Insurance Trust is an all lines insurance company with $165 million in premium and assets of $460 million. The Florida Municipal Investment Trust is an investment pool with 11 portfolio options and $1.7 billion in assets. The Florida Municipal Pension Trust Fund provides full service pension administration with assets of over $500 million. The Florida Municipal Loan Council issues long-term debt and provides bank loans to municipalities with over $1.3 billion of projects funded. Jeannie has also served as the executive director for Florida Government Finance Officers Association (FGFOA) for 13 years. She works with the Board of Directors, committees and local chapters overseeing all aspects of the administration. She served as an advisor on the Government Finance Officers Association (GFOA) Debt Committee for six years and was chair of the NLC Public Finance Consortium. She also is a graduate of Leadership Florida Class XXXII. A native of Birmingham, Alabama, she graduated with a bachelor of science in finance from Troy State University. Michael B. Gerrard Professor, Columbia Law School Michael B. Gerrard is Andrew Sabin Professor of Professional Practice at Columbia Law School, where he teaches courses on environmental and energy law and directs the Sabin Center for Climate Change Law. He is also Associate Chair of the Faculty of Columbia’s Earth Institute. Before joining the Columbia faculty in January 2009, he was partner in charge of the 110-lawyer New York office of Arnold & Porter LLP; he is now Senior Counsel to the firm. He practiced environmental law in New York City full time from 1979 to 2008 and tried numerous cases and argued many appeals in federal and state courts and administrative tribunals. He was the 2004-2005 chair of the American Bar Association’s 10,000-member Section of Environment, Energy and Resources. He has also chaired the Executive Committee of the New York City Bar Association, and the Environmental Law Section of the New York State Bar Association. He has served as a member of the executive committees of the boards of the Environmental Law Institute and the American College of Environmental Lawyers. Since 1986, Gerrard has written an environmental law column for the New York Law Journal, and since 1989 he has been editor of a monthly newsletter, Environmental Law in New York. He is author or editor of eleven books, two of which were named Best Law Book of the Year by the Association of American Publishers: Environmental Law Practice Guide (twelve volumes, 1992) and Brownfields Law and Practice: The Cleanup and Redevelopment of Contaminated Land (four volumes, 1998). His other books are Environmental Impact Review in New York (two volumes, with Philip Weinberg and Daniel Ruzow, 1990); Whose Backyard, Whose Risk: Fear and Fairness in Toxic and Nuclear Waste Siting (1994); The Law of Environmental Justice (with Sheila Foster) (2d ed. 2008); Amending CERCLA (with Joel Gross) (2006); Global Climate Change and U.S. Law (with Jody Freeman) (2d ed. 2014); The Law of Green Buildings (with Cullen Howe) (2010); The Law of Clean Energy: Efficiency and Renewables (2011); The Law of Adaptation to Climate Change: U.S. and International Aspects (with Katrina F. Kuh) (2012); and Threatened Island Nations: Legal Implications of Rising Seas and a Changing Climate (with Gregory E. Wannier) (2013). Legal Media Group’s Guide to the World’s Leading Environment Lawyers, based on 4,000 questionnaires, reported in 2005 and again in 2007 that Gerrard “received more personal nominations for this guide than any other lawyer in the world.” He received his B.A. from Columbia University and his J.D. from New York University Law School, where he was a Root Tilden Scholar. 16 Follow us @NLCRISC #RISCstaff14 James J. Giszczak Member, McDonald Hopkins Jim Giszczak is a member in the firm of McDonald Hopkins, a business advisory and advocacy law firm. His practice focus areas include advising clients about data security measures and helping clients respond to security breaches involving sensitive personal information and protected health information. He serves as breach coach for organizations that have experienced a data breach, helping to ensure compliance and minimize exposure. He works with federal, state and local authorities, as well as third party vendors. He defends single party and class action litigation involving data security and data privacy. Jim is a graduate of the University of Notre Dame Law School and Michigan State University. Dan Greensweig Assistant Administrator, League of Minnesota Cities Insurance Trust Dan Greensweig is the Assistant Administrator of the League of Minnesota Cities Insurance Trust. He has also served as the Director of Operations and General Counsel for the Minnesota Association of Townships Insurance Trust, as an Assistant State Auditor and Director of that office’s Tax Increment, Investment, and Finance Division, and as a shareholder at the Minneapolis law firm of Kennedy & Graven where his practice focused on municipal law and public finance. He was formerly a member of the Circle Pines city council and park board and chair of the city’s planning commission. Susan Hansen Attorney, Madden Galanter Hansen, LLP Susan Hansen has been an attorney with the law firm of Madden Galanter Hansen, LLP for 18 years. She practices exclusively in the representation of employers in labor law and employment law matters and represents a number of counties, cities and other public and private sector organizations in the State of Minnesota. She represents employers in collective bargaining, contract administration, grievance and interest arbitration hearings, and other administrative hearings and regularly provides advice to public sector organizations on employment law, labor relations and personnel matters. She received her law degree from Drake University School of law in 1995. Ryan David Hatch Manager of Membership Development, Utah Local Governments Trust A Utah native, Ryan currently works as Manager of Membership Development at the Utah Local Governments Trust. In 2006, Ryan graduated from Weber State University with a Bachelor’s Degree in Technical Sales. This year, Ryan completed his Master’s in Public Administration (MPA) from BYU’s Marriot School of Management. A credentialed insurance professional, he possesses the designation of Certified Insurance Counselor (CIC), and draws from his previous experience as a Realtor, and Curriculum Consultant for several western universities. Presently, Ryan resides in the greater Salt Lake City area with his wife, Crystal, and their three daughters. Robert G. Haynes, CPCU, ARM Associate Director for Risk Management Services, North Carolina League of Municipalities Bob has been providing risk management services to local government since 1979 and is currently the Associate Director of the North Carolina League of Municipalities for Risk Management Services. Bob has served in this position since August of 1996. Prior to that he served as the Assistant Director of Risk Management Services and as the Manager of Risk Management Field Services. The NCLM administers three self-funded pools for municipal government in North Carolina, workers compensation, property/liability and health benefits. Prior to joining the NCLM staff Bob was Vice-President of ARM Group, a risk management consulting firm, and prior to that provided risk management services to local government with the Centralina Council of Governments. Bob has a bachelor’s degree from Catawba College in Salisbury, North Carolina and a Masters in Public Administration from UNC-Charlotte. Bob also holds the Associate in Risk Management designation from the Insurance Institute of America and a Chartered Property Casualty Underwriter designation from the American Institute for CPCU. Bob is a member of the following professional associations: Public Risk Management Association (PRIMA), Association of Governmental Risk Insurance Pools (AGRIP), National League of Cities Risk Information Sharing Consortium and is a member of the NLC Mutual Insurance Company board of directors Follow us @NLCRISC #RISCstaff14 17 Michele Keplinger Member Services Specialist, Local Government Insurance Trust Michele has over 20 years of sales and marketing experience, including over 14 years experience with associations. For 7 years, Michele was the Member Services Director for Associated Builders & Contractors Chesapeake. She is responsible for planning, organizing, and marketing LGIT services and programs to Maryland local governments that are not currently members of the Trust and cross marketing additional programs to existing Trust members. Michele is the liaison between LGIT, members and potential members. She is also responsible for our Website development and training on our Member Portal. Mike Kruse Vice President of Underwriting, NLC Mutual Insurance Company Michael Kruse joined the NLC Mutual staff in August 1999. He came to the company from a position as Underwriting Director for an insurance management firm in San Diego, California, with various governmental and private health care clients. His prior experience includes underwriting work with Old Republic Re in New York, with Underwriters Reinsurance in Woodland Hills, California, and with Royal Insurance Group in Chicago. Mike earned his BA degree in Political Science and his MA degree in Public Administration from Indiana University. Laura Kushner HR Director, League of Minnesota Cities Laura Kushner is the Director of HR & Benefits for the League of Minnesota Cities. Her department coordinates HR services and answers questions from cities on all types of employment issues. Laura has more than 25 years of public sector experience in human resources, including her work at the cities of Roseville, Crystal and Maple Grove, MN. Her Master’s Degree is in Public Administration from the University of Missouri-Columbia. Steven J. Link Vice President of Self Insured Group Business Development, Midwest Employers Casualty Company Steven J. Link is one of the founders of Midwest Employers Casualty Company (MECC), which commenced operations in July of 1986. Mr. Link has served as the company’s Vice President of Claims, Vice President of Self Insured Group Underwriting, Senior Vice President of Underwriting, Senior Vice President of Marketing, Executive Vice President / Client Innovation Officer, and currently serves as Vice President, Self Insured Group Business Development. Prior to starting MECC, Mr. Link held executive claim positions with a national excess workers’ compensation insurer. He started his career with Liberty Mutual after graduating from the University of Illinois. Mr. Link also serves on the Board of Directors of the Self Insured Institute of America as the Chair Elect, where he currently holds the post of Secretary and Treasurer. Ann Ludlow Manager, MIIA Health Benefits Trust Ann has been the MIIA Health Benefits Trust manager since 1994. Her previous experience includes various management positions with Blue Cross Blue Shield of Massachusetts with areas of focus including provider credentialing and contracting. Ann is a graduate of Towson State University with graduate studies at Boston University. Sharon Lyon President, Lion’s Share Marketing Group, Inc. Sharon Lyon is founder and president of Lion’s Share Marketing Group, Inc., a full-service marketing agency specializing in technology and risk management firms. She was instrumental in helping NetDiligence® develop and launch its industry-leading cyber risk platform, eRisk Hub®. Lyon continues to manage daily operations and ongoing development of the eRisk Hub platform. Prior to founding Lion’s Share, Lyon served as Senior Vice President of Marketing for The BISYS Group, Inc., where she was responsible for strategic and tactical marketing of BISYS’ outsourced data processing and software to the banking and insurance markets. Before joining BISYS, Lyon worked as an independent consultant for Ernst & Young and First Interstate Bank (now Wells Fargo). 18 Follow us @NLCRISC #RISCstaff14 Michael P. McGrail, M.D., M.P.H Vice President and Associate Medical Director of Consumer Health Solutions, HealthPartners Michael McGrail MD, MPH serves as Vice President and Associate Medical Director of Consumer Health Solutions, HealthPartners, Minneapolis, MN. He is also a faculty member and past Department Head and Director of the jointly sponsored HealthPartners and University of Minnesota Occupational Medicine Residency Program. Dr. McGrail received his medical degree from the University of Minnesota Medical School, completed residency training at Malcolm Grow USAF Medical Center, and an Occupational and Environmental Medicine fellowship at Johns Hopkins University Hospital. Dr. McGrail is specialty board certified in Occupational and Environmental Medicine and Family Practice. Dr. McGrail’s specific interests include employee, population and community health and wellness, disability prevention and environmental toxicology. He also served as the Director and Principal Investigator of the Robert Wood funded Minnesota Health Partnership Coordinated Healthcare and Disability Prevention Project. Dr. McGrail was also recognized as one of the Twin Cities “Top Docs” in Occupational Medicine by the Twin Cities Magazine for 2006, 2007, and 2008. He also is the author of numerous several peer-reviewed articles related to disability prevention, occupational and environmental health and toxicology, and community health. Cynthia McHale Director, Insurance Program Ceres Cynthia McHale is the Director of Ceres Insurance Program and brings over twenty years of sector expertise working with many of the leading North American and European insurers, re-insurers and industry brokers. In her current role, Cynthia is leading a campaign to promote the insurance industry’s understanding and leadership on climate risks and opportunities. As risk managers, risk carriers and major institutional investors, insurers have a vital interest, and play an important role in fostering society’s response to global warming. Stronger insurance industry leadership on climate change issues will strengthen and accelerate our nation’s transition to a clean energy future while helping to build a resilient and sustainable society. Before joining Ceres, Cynthia managed Accenture’s Global Insurance Industry Program. Cynthia oversaw development, management and execution of the growth strategy for the global practice. Prior to this, as a strategy management consultant at Accenture, Cynthia worked directly with sector leaders to identify new opportunities for achieving profitable growth in a highly dynamic and competitive environment for risk reduction and transfer. She began her career as a casualty underwriter at GenRe, a Berkshire Hathaway company. Cynthia’s other professional experience includes implementation of a micro-insurance program in East Africa and administration of a social responsibility code of conduct for U.S corporations with business operations in South Africa. She holds a Bachelor of Arts degree in Government from Dartmouth College and a Master of Science in Management from Hult International Business School. Lynn McNamara Executive Director, Citycounty Insurance Services Lynn McNamara is the Executive Director of CIS, which provides property, liability, workers’ compensation and employee benefits coverage to some 400 Oregon cities, counties and public entities. Lynn joined CIS in 2002, became its deputy director in 2005, and its executive director in 2010. She came to CIS from the League of Oregon Cities, a sponsor of CIS, where she served as the League’s advocate on finance and tax issues before the Oregon Legislature, and as the director of the League’s research and information service. Before moving to Oregon in 1998, she served as associate director of the Connecticut Conference of Municipalities (CCM) and developed and directed its health insurance program for members. She also was the administrative and budget director for the town of Trumbull, Connecticut, and directed its town/school technology operation. Lynn began her career as a journalist, covering local government for what is now the Connecticut Post. Follow us @NLCRISC #RISCstaff14 19 Michael Allen Mosley Attorney at Law, Arkansas Municipal League Michael A. Mosley is a staff attorney with the Arkansas Municipal League Legal Defense Program and has held that position since 2005. Mike has litigated many federal and state cases on behalf of member cities, including multiple excessive force claims. In 2010, Mike co-authored Sixteen Years of Litigation Under the Arkansas Civil Rights Act, UALR Law Review, Vol. 32, Number 2 (Winter 2010), discussing issues litigated under the State Civil Rights Act in both state and federal courts in Arkansas. In 2014, Mike won a unanimous victory after orally arguing an excessive force case before the United States Supreme Court in Plumhoff v. Rickard. Prior to his work with the Arkansas Municipal League, Mike was a special deputy prosecutor, an attorney with Watts, Donovan & Tilley, and worked for the Honorable Justice Robert L. Brown on the Arkansas Supreme Court. Mike received his undergraduate degree in psychology from UALR in 1998, and his law degree from UALR in 2002. Mike grew up in Sherwood and currently resides in Little Rock with his wife Lamarie. He has a daughter, Caroline, and a stepson, Connor. Sara A. Peterson, JD Owner/Management Consultant, Sara Peterson Consulting Sara is a management consultant to nonprofits, government, foundations, and community groups. As such, she specializes in practical governance and board development, a wide range of planning and facilitation, evaluation, and organizational assessments. With more than fifteen years of practice she has assisted nearly 200 organizations from small, all-volunteer organizations to multi-billion-dollar entities. Her client list includes risk pools in Arizona, Iowa, Minnesota, South Dakota, Texas, and Virginia. As a recovering government attorney and former grantmaker trained in public policy analysis, local government has always been close to her heart. Additionally trained in evaluation and dedicated to helping others do their job better, she is dedicated to continuous improvement for herself and her clients. Mike Rains Liability/Property Claims Manager, Texas Municipal League Intergovernmental Risk Pool Mike is a life long Texan who was raised on a 5,000-acre family farm in the Lower Rio Grande Valley of Texas. Mike graduated from Texas State University in 1983. He started his insurance career with Texas Employers Insurance of Texas in 1983. Mike was first employed at the Texas Municipal League Intergovernmental Risk Pool in 1985. He was one of the original three members of the TML Risk Pool Claims staff that now employs more than 100 claims professionals. Mike became Liability / Property Claims Manager of the TML Risk Pool in 1989 at the age of 28. He is now in his 30th year of employment at the Risk Pool. Claire Reiss Program Director, National League of Cities Risk Information Sharing Consortium Claire Reiss is program director for the National League of Cities Risk Information Sharing Consortium, a membership organization of state municipal league intergovernmental risk sharing pools. At NLC-RISC, she works with members to develop content and resources that support their operations. Her areas of focus at NLC-RISC have included cyber risk and social media as they affect local governments and their risk pools. Prior to joining NLC-RISC, Claire worked for the Public Entity Risk Institute, where she directed the grants program, served as deputy executive director and general counsel, and finally as interim executive director. At PERI she authored books, articles and web materials on risk issues that affect local governments, and was selected as a Risk & Insurance Magazine risk innovator. She has served the City of Alexandria, Virginia as risk manager, and has practiced insurance defense law in private firms. Claire holds a Juris Doctor degree from the University of Pennsylvania Law School and a Bachelor of Arts degree in economics, summa cum laude, from Washington University in St. Louis. She also holds the Chartered Property and Casualty Underwriter (CPCU) and Associate in Risk Management (ARM) professional designations. She is admitted to practice law in the District of Columbia. 20 Follow us @NLCRISC #RISCstaff14 Erin Rian Program Manager, National League of Cities Risk Information Sharing Consortium Erin is program manager of conferences and publications for NLC-RISC. Prior to joining NLC-RISC, Erin spent 12 years working for the League of Minnesota Cities starting in the League’s Insurance Trust (LMCIT) managing the health and dental pool. Upon LMCIT eliminating the health and dental pool, Erin continued to consult with member cities on employee benefit and human resource issues. She also managed the League’s internal employee benefits programs, as well as the HR functions for several League departments. Erin began her career at the Kansas Insurance Department working in the areas of health insurance and public relations. She received a BA from the University of Kansas. Ian C. Ridlon Trust President and Executive Director, Rhode Island Interlocal Risk Management Trust Ian C. Ridlon, Esq. was appointed as The Trust’s President and Executive Director on February 1, 2014. He had previously served as The Trust’s General Counsel and Director of Legal Service since 2007. Prior to joining The Trust, Ian worked in private practice where he specialized in insurance defense work, commercial and environmental litigation, and labor and employment work. Ian is admitted to all of the state courts in Rhode Island, as well as the United States District Court for the District of Rhode Island. He is also admitted to practice before the First Circuit Court of Appeals where he has argued cases involving municipal entities. Ian is a graduate of Bowdoin College and Vermont Law School. He has been actively involved with United Cerebral Palsy on the state and national level for over 15 years. On the state level, he has been the Board Chair for several terms and has also chaired two other non-profit organizations created by the affiliate that provide independent living facilities for low income individuals with developmental disabilities. On the national level, he has previously served on the Board of Trustees and is a recipient of the 2004 Chairperson’s Award. He has also served on numerous committees and was previously the chair of the nominating committee and the by-laws committee. Shannon Ruff Director of Property & Casualty Insurance Underwriting, Rhode Island Interlocal Risk Management Trust Shannon joined The Trust as Senior Property & Casualty Insurance Underwriter in 2012 and was promoted to Director of Property & Casualty Underwriting in 2014. Shannon is responsible for developing and fine-tuning the underwriting models and strategies used to establish Member premiums, for working with The Trust’s various reinsurers, and for supporting the work of the Board’s Underwriting Committee. Shannon brings 13 years of underwriting experience with two private insurers to The Trust, including her recent work as a Commercial Lines Underwriting Manager. She has other related insurance experience in claims adjudication as well, and holds a Bachelor of Arts degree in Political Science and English and Textual Studies from Syracuse University. Ron Sinnwell Loss Control Coordinator, Iowa Municipalities Workers’ Compensation Association Ron assumed his duties with the League as the IMWCA loss control coordinator in January, 2007. Ron is primarily responsible for handling administrative duties and coordinating operations for the loss control division. He is also involved in developing and presenting safety training programs, performing loss analysis and preparing reports. Before joining the League, Ron was a loss control representative for Continental Western Insurance Group and prior to that served as a safety manager for US West. Ron earned a B.S. degree from Upper Iowa University and holds the Certified Safety Professional (CSP), Certified Director of Safety (CDS) and the Associate in Risk Management for Public Entities (ARM-P) designations. Chris Smith Risk Management Attorney, League of Minnesota Cities Insurance Trust Chris Smith worked as a Research Attorney for the League of Minnesota Cities from 1995-1999. He then entered private practice serving as bond counsel for municipalities in Minnesota and throughout the Mid-West. Chris returned to the League in 2006, where he is the Risk Management Attorney with LMCIT working with cities on loss control issues with a particular focus on assisting cities with contracts. Follow us @NLCRISC #RISCstaff14 21 Scott Soderstrom Underwriting Manager, Local Government Insurance Trust Scott Soderstrom has the CPCU, ARM & ARMP designations and earned the CPCU Distinguished Graduate Award in 1997 for highest academic achievement – DC Chapter. He also earned a Business Administration degree from George Mason University in 1986. He has been in the insurance industry over 27 years, 18 of which with LGIT. He is currently the Underwriting Manager for the Property & Liability pools. Mark Snodgrass Chief Information Officer, Citycounty Insurance Services Mark Snodgrass has over 15 years of experience in the IT field and has been with CIS since 2001. Mark received a bachelor’s degree from Western Baptist College and has completed the Certified Government Chief Information Officer’s program from the University of North Carolina. At CIS, Mark serves as the Chief Information Officer where he provides the strategic direction of CIS’ technology services and directs the IT staff in maintaining the network infrastructure and major system applications. Jeff Thompson Assistant Executive Director, Texas Municipal League Intergovernmental Risk Pool Jeff Thompson is the Assistant Executive Director of the Texas Municipal League Intergovernmental Risk Pool (TMLIRP), overseeing the member services and underwriting functions of the Pool, as well as providing additional managerial support. Jeff started his career with Arthur J. Gallagher & Co. as a commercial lines broker, moving to the Municipal Association of South Carolina and serving as a Risk Management Consultant and Assistant Director of Risk Management Services during his fourteen year tenure at MASC. Jeff also worked with NLC and NLC Mutual before joining TMLIRP in July 2012. A graduate of the University of South Carolina with a bachelor’s degree in finance and risk management/insurance, Jeff also received his master’s degree in public administration from USC. Jeff also served as an adjunct faculty member at the Moore School of Business at the University of South Carolina for seven years, teaching courses in risk management, property & liability insurance and personnel management. Jeff currently serves as a member of AGRiP’s Membership Practices Committee (MPC). Pete Tritz LMCIT Administrator, League of Minnesota Cities Insurance Trust Pete has served as the administrator of the League of Minnesota Cities Insurance Trust since LMCIT was formed in 1980. Prior to that, he worked in the research department of the League of Minnesota Cities, and also served as director of that operation from 1978 until 1986. During Pete’s tenure, LMCIT has grown from a startup operation to covering 95% of the cities in Minnesota. He was instrumental in developing LMCIT’s many innovative programs and in developing and guiding loss control initiatives in various specialized areas including employment liability, intergovernmental contracting, utility property and land use regulation, and has a particular interest in pool financial management issues. Pete holds Bachelor’s and Master’s degrees from the University of Minnesota, and has been a frequent speaker on pooling and risk management. He serves on the Board of Directors of NLC Mutual Insurance Company. Dave Tsang President, David Tsang Consulting, LLC Dave Tsang is a retired General Mills executive with more than 34 years of experience helping employees and organizations around the world improve performance. As a change leader and catalyst, he uses his calm demeanor, witty sense of humor, storytelling and high expectations to create a fun and motivating environment for personal growth and organizational development. Now in the encore phase of his career, Dave is passionate about health and wellness. Having made his own lifestyle changes, he is committed to giving back to the community by facilitating changes in how people live and work to improve well being. As a life coach he speaks publicly on health and longevity, coaches people to make lifestyle changes to prevent chronic disease, teaches life-saving skills, mentors veterans transitioning to the civilian workforce and advises under and unemployed adults in learning new skills. Dave earned his undergraduate degree in Industrial Management from Purdue University and his MBA from the University of Minnesota. His many interests range from writing poetry, dancing, and playing the hammered dulcimer to racing sailboats, flying stunt kites, skiing, biking, lifting weights and climbing 100 flights of stairs. 22 Follow us @NLCRISC #RISCstaff14 Dr. Bryan Vila Professor, Washington State University Health Sciences Spokane Bryan Vila, Ph.D., is a professor of criminal justice and criminology at Washington State University. After receiving his Ph.D. in 1990 from the University of California, Davis, he pioneered the study of police fatigue and currently directs the Simulated Hazardous Operational Tasks laboratory in WSU Spokane’s Sleep and Performance Research Center. His research focuses on the impact of sleep-related fatigue, shift work and long work hours on the safety, health and performance of police. Prior to joining WSU in 2005, he directed crime control and prevention research U.S. Department of Justice. Before becoming an academic, he served as a law enforcement officer for 17 years. He has published more than 60 peer-reviewed articles based on his research, as well as 20 articles for lay audiences and four books, including Tired Cops: The Importance of Managing Police Fatigue (2000). Tito P. Villegas, Jr., CPA, CFA Controller, Texas Municipal League Intergovernmental Risk Pool Tito Villegas has served as Controller of the Texas Municipal League Intergovernmental Risk Pool since 1994 and has more than 24 years experience with the Pool. He is an administrator of the Pool’s investment program with total investments of $660 million and is the portfolio manager of the Pool’s $165 million in-house investment portfolio. Mr. Villegas is a Certified Public Accountant and a Chartered Financial Analyst. He holds a Bachelor of Business Administration degree from the University of Texas and a Master of Business Administration degree from Texas State University. Mark W. Walls Vice President Communications & Strategic Analysis, Safety National Mark Walls is currently the Vice President Communications & Strategic Analysis with Safety National. He returned to Safety National in 2014 after having spent over a year at Marsh as their Workers’ Compensation Market Research Leader. Mark has over 24 years of industry experience including 16 years previously with Safety National where he oversaw excess workers’ compensation claims in multiple states. Mark is also the founder of the Work Comp Analysis Group on LinkedIn. With over 23,000 members this is the largest online discussion community dedicated exclusively to workers’ compensation issues. In addition, Mark is a frequent speaker at industry conferences, writes columns for a variety of sources, and is quoted regularly in multiple media outlets. Don Zimmerman Executive Director, Arkansas Municipal League Don Zimmerman is a graduate of North Little Rock public schools, the University of Arkansas with BSBA and JD degrees. Has served the Arkansas Municipal League as a Federal Aid Coordinator, Field Representative, Managing Editor of the League’s magazine, Legislative Counsel and Assistant Director before becoming its Executive Director. Has served as Administrator of the Municipal Legal Defense Program since 1979, the Municipal Health Benefit Fund since 1981, the Municipal Vehicle Program since January 1982 and the Municipal Property Program since October 1985. He has represented Arkansas municipalities before the Arkansas General Assembly for over 40 years. He is currently serving his third term on the Board of Directors of the National League of Cities. He previously served as 2nd Vice Chairman of the National League of Cities Mutual Insurance. He is Presbyterian and a lifelong resident of Arkansas. His wife, Jan, sells real estate. They have three grown children and seven grandchildren. Follow us @NLCRISC #RISCstaff14 23