yuba river - Whitewater Voyages

Whitewater Voyages - 2012
YUBA RIVER
TRIP MEETING TIME:
All Trips:
LOCAL WEATHER:
www.weather.com (Zip 95944)
9:30 a.m.
TRIP MEETING SITE:
WATER FLOWS:
www.dreamflows.com
Just Upstream of Fiddle Creek Bridge
Highway 49 between Camptonville & Downieville
(Highway 49 is accessed in Auburn off Highway 80)
Main Reservations Office (not a trip meeting site)
NOTE:
Whitewater Voyages
5225 San Pablo Dam Rd.
El Sobrante, CA 94803
Yuba trips are wilderness trips…should you encounter
rdifficulties on the way to the meeting site it will not be
possible to make contact with your trip leader. We
recommend staying in an area campground or motel the night
before your trip.
Phone:
Fax:
Email:
Website
(800) 400-7238
(510) 758-7238
[email protected]
www.whitewatervoyages.com
TRIP AGENDA
Class III-IV Trips
Class V Trips
 Arrive and check in at meeting site/time specified above
 Arrive and check in at meeting site/time specified above
 Turn in your signed, completed Release Form at trip check-in
 Turn in your signed, completed Release Form at trip check-in
 Rafting gear provided (life vest, helmet, wet suit if needed)
 Rafting gear provided (life vest, helmet, wet suit if needed)
 Transported to river put-in
 Transported to river put-in S
 Safety talk by Whitewater Voyages’ lead guide
 Safety talk by Whitewater Voyages’ lead guide
 Rafts launch onto river; each raft has own professional guide
 Class V Warm Up Test administered
 Enjoy midday lunch along river’s edge
 Rafts launch onto river; each raft has own professional guide
 Raft to take-out (meeting site)
 Enjoy midday lunch along river’s edge
 Cold beverage provided at take-out
 Raft to take-out (meeting site)
 Cold beverage provided at take-out
MEALS
One-Day trips: Lunch along the river. Lunch consists of variety breads, deli-meats, cheese, vegetables, fruit, cookies and punch.
Vegetarians usually find sufficient accommodation—however special requests are accepted
through the reservations office at (800) 400-7238.
ALCOHOLIC BEVERAGES
Please note that alcohol is prohibited while rafting or engaged in any river activity.
PLEASE DO NOT TAKE CAR KEYS OR VALUABLES ON THE RIVER WITH YOU.
Please arrange a hide-a-key for your vehicle, or leave your keys with our staff.
Whitewater Voyages - 2012
YUBA RIVER TRIPS
DIRECTIONS
Please DO NOT GPS directions…please follow the directions provided below
TO MEETING SITE FOR RAFTING
From Bay Area
1.
2.
3.
4.
5.
6.
7.
Hwy 80 East to Auburn
At Auburn exit ―Hwy 49 North / Grass Valley / Nevada City
Travel north on Hwy 49 approx. 27 miles to Nevada City
Caution: At Nevada City, Hwy 49 splits into Hwy 49 and Hwy 20…stay on Hwy 49 by making a left turn
at the split – head north on 49 towards Downieville
From the split at Nevada City you will go approx 29 to 30 miles when the hwy crosses the north fork of the
river and you pass over the Fiddle Creek Bridge (just after Indian Valley Outpost on the left)
After crossing the bridge go approx 225 yards to the second little road on the left
Park off of 49 and meet our staff on the little road…from there we will caravan to our camp just upstream
If you are camping at Whitewater Voyages’ River Park Campground the night before your rafting trip please go to
Whitewater Voyages’ campground in Lotus…see directions below…you will drive to the above rafting site in the morning.
TO WHITEWATER VOYAGES’ RIVER PARK “BP” CAMPGROUND
7320 Highway 49, Lotus, CA 95651
Lotus (or the area commonly known as ―Coloma‖) is located on Highway 49
which connects Highway 80 in Auburn to Highway 50 in Placerville.
From Bay Area
1.
2.
3.
4.
5.
6.
Highway 80 East towards Sacramento
Approaching Sacramento, Highway 80 splits—80 Reno/50 Tahoe—take the 50 towards Tahoe
From the initial 80/50 split, you will travel approximately 40 miles on Highway 50
Exit on Ponderosa Road (Exit 37) in Shingle Springs (after Cameron Park but before Placerville)
At exit stoplight turn left onto the overpass
At the end of the overpass, at the 2nd stoplight (the 2nd light is only a tiny distance from the 1st light), turn right onto
North Shingle Springs Road
7. After approximately five miles, North Shingle Springs Road curves left and becomes ―Lotus Road‖
8. Stay on Lotus Road approximately six more miles—following signs toward Coloma / Lotus
9. Lotus Road will end Highway 49 (a 3-way stop sign)—turn left onto Highway 49
10. Almost immediately after turning onto Highway 49 you will cross over the river
11. After crossing the river, you will see River Park Village (a tiny shopping center) on the left. Use the second entrance to the
shopping center where a left-turn lane is provided. Turn left into the center, then immediately swing right—you will see the
entrance to our campground straight ahead
From South Lake Tahoe
a. Highway 50 West
b. When going through Placerville, hook onto Highway 49 (a right turn at ―Spring Street‖ signal light)
c. Follow 49 about 20 miles…when you pass Lotus Rd. on your left you are entering Coloma (the Sierra Nevada House
Restaurant is on the left on the corner of 49 and Lotus Rd.) After you pass Lotus Road on the left you will almost
immediately cross over the river…then follow step 11 above
Whitewater Voyages - 2012
YUBA RIVER TRIPS
WET SUITS
Wet suits are provided for use as needed on a complimentary basis.
Wet suits are typically required through May. Occasionally, cool weather occurs after May in which case a wet suit may be needed.
Wet suits are required at all times on Class V river trips.
Wet suit size requirements should be placed prior to trip with the reservations office at (800) 400-7238.
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Wet suits provided are 3mm neoprene ―Farmer John‖ style.
Nylon paddle jackets provided with wet suits—however booties are not—please wear sturdy, secure shoes and wool socks.
Wet suits should be worn over bathing suit, lightweight non-cotton shorts or polypropylene long underwear.
We recommend wearing shorts over your wet suit to help prevent slipping on the raft.
PLEASE DO NOT PLAN ON WEARING FLIP-FLOPS OR THONGS FOR RAFTING.
You must wear shoes that securely stay on your feet—such as tennis shoes, water shoes, water sandals that strap on completely, etc.
LOCAL CAMPING
There are several U.S. Forest Service campgrounds located in
quiet, primitive areas along the North Fork of the Yuba River
that can be accessed from Hwy 49. Most campgrounds are
―first come, first serve.‖
The Ranger Station can provide information on these and
other area campgrounds:
Fiddle Creek
(100 yards past Fiddle Creek Bridge)
Rocky Rest
(One mile beyond Fiddle Creek Bridge)
Indian Valley
(One mile beyond Fiddle Creek Bridge)
Ramshorn
(Six miles beyond Fiddle Creek Bridge)
Union Flat
(Six miles east of Downieville)
LOCAL MOTELS
Some of the properties below, while historical or quaint,
due to their remote location, have quite strict cancellation
policies or minimum stay requirements.
Please inquire with the properties directly.
Downieville
Riverside Inn
Sierra Shangri-La
Carriage House Inn
(530) 289-1000
(530) 289-3455
(530) 289-3573
Grass Valley
Best Western Gold Country Inn
Golden Chain Resort Motel
Holiday Lodge
(530) 273-1393
(530) 273-7279
(530) 273-4406
Nevada City
North Yuba Ranger Station……..……….(530) 288-3231
Additional camping information and links can
be found on our website at
www.whitewatervoyages.com
Red Castle Inn
(800) 761-4766
Sierra City
Herrington’s Sierra Pines
(530) 862-1151
(800) 682-9848
Thank you for rafting with Whitewater Voyages…we hope you have a great time!
North Yuba River
An ideal spring paddle-rafting river close to the San Francisco Bay Area, the clear slender and sparkling
North Yuba issues from Yuba Pass high in Tahoe National Forest to quicken down a narrow canyon of
pounding rapids and great natural beauty. Lush, scented conifer forests adorn the steep canyon walls, while willow,
sycamore and alder snuggle against the glistening banks.
Lower North Yuba
(Class III-IV) Goodyears Bar to Fiddle Creek
A substantial step up from the South Fork American, the dashing, nearly continuous whitewater of the Lower
North Yuba makes an excellent choice for adventurous first-timers and experienced rafters alike. An especially
spectacular feature of this run is Maytag, a class V cataract just upstream from Fiddle Creek around which many
choose to walk. The benefit of our two day trips is the opportunity to experience this fabulous run twice!!
Upper North Yuba
(Class V) Union Flat to Goodyears Bar
Whipped foamy white, the North Yuba from Union Flat to Goodyears Bar, wails down a tight riverbed of high
drops and precipitous boulder gardens. Highlights include the wild tumult of Moss Canyon and the class V
rigors of Rosassco Ravine just above Goodyears Bar.
Note: Depending on water levels, we sometimes vary the itinerary of these trips by doing double Moss
Canyons, double Rosasscos, or other options, including moving upstream to the class V wild plum run.
Union Flat Campground
Downieville
New Bullard’s Bar
Reservoir
Rossasco Ravine
Goodyears Bar
Fiddle Creek
Whitewater Voyages
1-800-400-RAFT
Release Form Notice
Following is a copy of the Release of Liability form that all persons must
complete and sign before embarking on a rafting trip.
When a reservation is made and confirmed the reservations office will send, to
the person whose name the reservation is under, an email with a partially
completed Release form with the reservation number, rafting date, river
selection, and length of trip specified.
The emailed Release form should be distributed to each member of the rafting
party. Each rafter will need to finish completing the form by filling in their
personal information (name, address, etc.).
The Release form is sent as a fill-in Adobe PDF document. You may distribute
the form by email, or print and copy it for another method of distribution.
Release forms should be submitted to Whitewater Voyages’ staff at trip check
in. We recommend arriving at trip check in with your form already filled out.
PLEASE BRING THIS FORM, SIGNED, TO
YOUR TRIP CHECK IN. THANK YOU.
WHITEWATER VOYAGES RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT This is a release. Read it carefully before signing. This release essentially states that I know I am going on a whitewater rafting trip in a wilderness/outdoor environment ‐‐ not on an amusement park ride or to an air‐conditioned shopping mall. As a result of the inherent risks in this activity, I know I may die, get hurt, or damage my belongings. If any of these occur, I understand that I cannot make a claim, sue, or expect WHITEWATER VOYAGES, its owners, officers, agents, employees, associates, the State of California, its Department of Parks and Recreation, the U.S. Bureau of Reclamation, Pacific Gas and Electric Company, Placer County Water Agency, and Sacramento Municipal Utility District (hereinafter referred to collectively as WHITEWATER VOYAGES) to be legally responsible or pay for any damages. ACKNOWLEDGMENT AND ACCEPTANCE OF RISKS: I, the undersigned, hereby acknowledge that I have voluntarily chosen to go on this whitewater rafting trip with WHITEWATER VOYAGES. Certain risks are inherent in any recreational activity and cannot be eliminated, altered, or controlled, and these risks that contribute to the unique character of the activity can also be the cause of injury, illness, death, and damages. I know and fully understand that a whitewater rafting trip, whether on a raft, oar boat, kayak, or any other type of vessel, is an outdoor adventure activity in wilderness environment with inherent risks and hazards where serious accidents can occur, participants can die, sustain injuries and property damage. Also, I understand that Class IV and V represent the most difficult and dangerous levels of whitewater and recognize that the risks associated with whitewater rafting are greatly increased. • I acknowledge and willingly assume all risks and hazards in whitewater rafting and river‐related camping from the pre‐embarkation rendezvous until the conclusion of the trip, including, but not limited to, (1) loss of control of the raft, falls in, out, or about the raft, collision with other participants, equipment, other rafts, rocks, trees, and any portion of the interior of the raft, and any other man‐made or natural obstacles, whether obvious or not; (2) judgment, decision‐making and conduct of the guides; (3) submersion in water, drowning; (4) encounters with animals, wildlife and insects; (5) exposure to wilderness environment, extreme temperatures, and inclement weather, remote areas, wilderness terrain, including travel by foot or vehicle in any way related to this activity, whether at camp or elsewhere; (6) assistance in lifting and/or carrying rafting equipment; (7) rescue‐related injuries; and (8) unavailability of immediate and appropriate medical attention in case of injury. • I further understand and acknowledge that WHITEWATER VOYAGES provides foot cups in some of its boats to assist participants in stabilizing themselves. The use of foot cups may present an increased risk of knee, ankle, or other injuries because of their restrictive nature. Use of foot cups is totally voluntary. • I understand and acknowledge that the above list is not complete or exhaustive, and that other risks, known or unknown, anticipated or unanticipated, may also exist and result in injury, illness, disease, death or damage. My participation in this activity is purely voluntary and I elect to do so at my own risk. RELEASE: In consideration for WHITEWATER VOYAGES allowing me to participate on this trip, I voluntarily agree to release, discharge, and hold harmless WHITEWATER VOYAGES and for any and all claims of liability arising out of their negligence, fault, recklessness, or any other act or omission which causes the undersigned illness, injury, disease, death, and damages of any nature in any way connected with my participation in this rafting activity. I also expressly agree to release and discharge WHITEWATER VOYAGES from any act or omission of negligence in rendering or failing to render any type of rescue, emergency or medical services. In signing this document, I fully recognize and understand that if I (or any minor on whose behalf I am signing this release) am hurt, die, or my property is damaged, I am giving up my right to make a claim or file a lawsuit against WHITE WATER VOYAGES, even if they negligently or by some other act or omission cause the injury or damage. • I further agree, to hold harmless, defend, and indemnify WHITEWATER VOYAGES from all defense costs, including attorney's fees incurred in connection with claims for bodily injury, wrongful death, or property damage, sustained by any minor under 18 years of age on whose behalf I am signing, or which I may have caused to spectators or other third parties, whether negligent or not, in the course of my participation in this activity. • As parent or legal guardian of a participant under 18 years of age, I have read and voluntarily agree that said minor may participate in this whitewater rafting trip, and I sign this release on their behalf and on the behalf of the minor's parents and/or legal guardians. In addition, I give W HITEWATER VOYAGES permission to treat said minor in case of illness, injury, emergency, or accident. Should emergency medical services become necessary, for the undersigned participant or minor, the expenses are the sole responsibility of the participant and not that of WHITEWATER VOYAGES. Personal medical and travel insurance is strongly advised for all participants. • WHITEWATER VOYAGES reserves the right to accept or deny service to any person. I hereby agree to follow all rules, regulations, and instructions of WHITEWATER VOYAGES while on this trip. I also certify that I and any minor on whose behalf I am signing, are physically and mentally capable of participating in these activities. I hereby represent that I have informed WHITEWATER VOYAGES of any pertinent medical conditions that may affect my or the minor's participation in these rafting activities. I hereby agree that WHITEWATER VOYAGES may use film or photographic records of this rafting trip for its promotional and/or commercial purposes. The Venue of any dispute that may arise out of this agreement or otherwise between the parties to which WHITEWATER VOYAGES or its agents is a party shall be either the town of El Sobrante, California, Justice Court or the County or State Supreme Court in Contra Costa County. Guide school/skills workshop participants: I understand that Whitewater Voyages is not certifying my guiding proficiency or readiness to go to another outfitter and guide right away after this training. I understand I will need additional extended training and practice to acquire proficiency in the skills being taught. I HAVE READ THIS DOCUMENT IN ITS ENTIRETY. I UNDERSTAND THAT I AM ASSUMING ALL THE RISKS INHERENT IN THIS WHITE WA TER RAFTING ACTIVITY. I UNDERSTAND THAT IT IS A RELEASE OF ANY AND ALL CLAIMS. I UNDERSTAND THAT THIS IS THE ENTIRE AGREEMENT BETWEEN THE UNDERSIGNED AND WHITE WA TER VOYAGES, THEIR OWNERS, OFFICERS, AGENTS, AND EMPLOYEES, AND THAT IT CANNOT BE MODIFIED OR CHANGED IN ANY WAY BY THE REPRESENTATIONS OR STATEMENTS BY WHITE WA TER VOYAGES OR BY THE UNDERSIGNED. I VOLUNTARILY SIGN MY NAME AS EVIDENCE OF MY ACCEPTANCE OF ALL THE PROVISIONS IN THIS RELEASE AND MY AGREEMENT TO BE BOUND BY THEM. Present this form at the river at trip check‐in. Please print clearly. Name (please print) Home Phone Address City State E‐mail Address: In the future we will be communicating mainly by e‐mail and through our website. Rafting Date(s) Cell Phone River(s) Zip Date of Birth Trip Length Are you over 18? YES NO ‐‐ If No, then accompanying adult must sign & date here: Signature (If under 18 parent or legal guardian must sign here also*) Date Signed Reservation No. *Minors not accompanied by their parent must bring this form signed by their parent or legal guardian. Adult accompanying the minor must also sign this release as a verification of the parent/guardian signature. 2011 WHAT TO BRING FOR RAFTING
ESSENTIALS
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Clothing appropriate to season and weather
See guidelines below for summer and spring/fall trips
Sunscreen
Plan to use plenty of sun protection cream with a high SPF# on exposed skin;
Don’t put sunscreen on your forehead…splashes of water will wash it down into your eyes!
Secure head strap for eyeglasses or sunglasses & secure chin strap for hat or visor
Sold at meeting site for Kern and American River trips.
Personal water bottle
Gallon water jugs are on rafts from which your bottle may be replenished.
Magnetic hide-a-key for car keys…do not take your keys on the river with you!
If you wish you may leave your keys in the care of our staff while you are on the river.
OPTIONAL
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Waterproof or disposable camera
CLOTHING GUIDELINES
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Change of clothes for the drive home
Summer
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Swim suit or shorts
Protective footwear
Tennis shoes that lace tightly, wet suit booties, or rugged, protective sandals that securely strap on. Bare feet, flip flops
and thongs are not safe or permissible.
Sun hat or visor
With chin strap to prevent hat loss.
Spring & Fall
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Warm clothing
Plenty of warm clothes made of synchilla, polarplus, wool, fleece, capilene and similar materials which insulate well even
when damp. Please avoid wearing cotton which when wet does not provide insulation and in cool or cold weather make
you colder!
Waterproof paddle jacket, windbreaker or rain suit.
Hat
Wool or an alternate insulating material such as Synchilla, Polarplus, etc.
In cold weather, warm wool socks should be worn with your protective footwear.
Protective footwear
Tennis shoes that lace tightly, wet suit booties, or rugged, protective sandals that securely strap on. Bare feet, flip flops
and thongs are not safe or permissible. In cold weather, warm wool socks should be worn.
Wet suit
Provided by Whitewater Voyages, whenever needed, on a complimentary basis. Wet suits do not include booties or
footwear. Clients must provide own footwear.
MEDICAL CONDITION ALERT
Bring your own medication…
Our staff is prepared to provide basic first aid, but we are prohibited by law from providing, and we are not
trained, to administer medications or advanced medical care. So, all clients with medical conditions such
as susceptibility to anaphylactic shock from bee stings, allergies, etc., should bring, keep handy, and
inform their guide(s) about their medication/anaphylactic kit.
Whitewater Voyages
WET SUITS
Wet suits are provided for use on a complimentary basis
Provide Sizes
In Advance to
Reservations
Office
River
Size
At
Trip
Check-In
Required In
Spring & Cool
Weather
American (South, Middle & North)
Required At
All Times
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Kaweah
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Kern (Lower, Upper)
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Kern (Forks, Thunder Run) (Class V)
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Kings
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Merced
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Tuolumne
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Yuba (Lower North Class III-IV)
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Yuba (Upper North) (Class V)
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WET SUIT SIZING
Height Range
5’1”
5’4”
5’8”
6’1”
6’3”
RVE 2012
Weight Range
5’3”
5’7”
6’0”
6’2”
6’4”
100
115
140
180
220
115
140
180
220
240
Size
Small
Medium
Large
X-Large
XX-Large
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Wet suits are 3mm-thick Farmer John neoprene with nylon paddle jacket.
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Wet suits should be worn over bathing suit, lightweight non-cotton shorts or polypropylene long underwear.
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Baggy shorts should be worn over wet suit to reduce slipping on raft.
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Wet suits do not include booties. Tennis shoes with thick wool or polypropylene socks are recommended.
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Please note that wearing any cotton with your wet suit will make you colder.
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A hat is recommended during cool weather—either wool or an alternate insulating material.
Whitewater Voyages’
CAMPSITES
River Park Campground
Arrival 5:00 pm / Departure 1:00 pm
Although guests are welcome to remain in the general campground longer, personal campsites should
be packed and cleared by 1:00 pm. If you arrive
before 5:00 pm your site may not be ready for
immediate occupancy but you are welcome to
explore the campground and play games.
Camping gear rentals are available; gear should be
reserved in advance through the reservations
office at 800-400-7238. Please see Rentals Chart
for further information.
Campsites assigned by staff according to total
camping reservations. Assignments are posted
near trip check-in which is located in front of the
camp store at the right end of the parking lot.
Campfires are prohibited by the Forest Service
most of the season.
Open-fire barbeques are NOT permitted most of the season
due to mandated fire restrictions. We recommend
bringing only propane cooking equipment.
FACILITIES
Electricity: Limited; campground is very dark in
campsites and on trails. Please bring flashlights.
Restroom: Small but nice with separate rooms for
men and women, each with two flush toilets and
three showers. Continually maintained by our
Camp Host but impossible to keep clean without
the help of guests...shower area floor tends to
flood...we keep a supply of floor towels in the
shower area that guests are welcome to use to keep
the floor dry and safe. There is also a four-station
outdoor sink area next to the restroom. We do ask
that guests refrain from washing dishes in sinks.
For Kids: Games (including two pool tables,
giant-size chess, foosball, volleyball), nature hike,
and lots of fun!
Camp Store: Sunscreen, water shoes, sunglasses,
sunglass straps, flashlights, water cameras, beach
towels, ice, beverages, snacks, tee-shirts and hats
are available for purchase. Store is open at trip
check-in time and from 4:00-7:00 pm.
Pets: We love pets but, regretfully, they are not
allowed in the campground for the health and
safety of all guests—as well as for the sake of the
animal that might be locked in a vehicle or leashed
to a tree while their guardian is on the river. Thank
you for your understanding and cooperation!
ADDRESS: 7320 Highway 49, Lotus, CA 95651
LOCAL VOYAGES’ PHONE: 530-622-7215
DIRECTIONS
From Bay Area
1.
Highway 80 East towards Sacramento.
2.
Approaching Sacramento, Highway 80 splits...80 Reno/50 Tahoe...take 50 towards Tahoe.
3. From the initial 80/50 split, you will travel approximately 40
miles further on the freeway.
4. Exit on Ponderosa Road / Exit 37 (after Cameron Park but
before Placerville).
5. At exit stoplight turn left onto the overpass and cross over
freeway.
6. At the end of the overpass, at the 2nd stoplight (the 2nd light is
only a tiny distance from the 1st light), turn right onto North
Shingle Springs Road.
7. After approximately five miles, North Shingle Springs Road
curves left and becomes “Lotus Road.”
8. Continue on Lotus Road approximately six more miles—
following signs toward Coloma / Lotus.
9. Lotus Road will end at Highway 49 (a 3-way stop sign)—turn
left onto Highway 49.
10. Almost immediately after turning onto Highway 49 you will
cross over the river.
11. After crossing the river, you will see “River Park Village” (small
shopping center on the left). Turn left into River Park
Village…there are two entrances into the shopping center; the
safest entrance is the second one which provides a left turn
lane. Turn into the center at the second entrance then
immediately curve left then right…you will see the entrance to
our campground straight ahead.
From South Lake Tahoe
A. Highway 50 West.
B. When going through Placerville on 50, hook onto Highway 49
(a right turn at signal light for “Spring Street”).
C. Follow 49 about 20 miles…when you pass Lotus Rd. on your
left you are entering Coloma (the Sierra Nevada House Restaurant is on the left on the corner of 49 and Lotus Rd.) After you
pass Lotus Road on the left you will almost immediately cross
over the river…then follow step 11 above.
800-400-7238
w w w. w h i t e w a t e r voya g e s . c o m
Dear Patrons,
For those of you who have rafted with us in past years we extend a huge, warm “Thank
You!”
To those rafting with us for the first time we say “Welcome!” We greatly appreciate the
opportunity to serve you and hope that your trip is a wonderful and memorable
experience.
We want to highlight a policy change that occurred in the 2010 season and that has been
carried forward. Some clients will applaud the policy while some will not…but for
reasons pertaining to liability, client safety and employee welfare, Whitewater Voyages no
longer provides alcoholic beverages at happy hour or dinner.
We do not prohibit alcohol—clients may furnish their own alcohol for personal
consumption. We ask that alcohol consumption be limited to off-the-water time at the
conclusion of the rafting day. As has always been our policy, alcohol is strictly forbidden
while rafting or engaged in any river activity. While permitting clients to bring beverages
that suit their personal preference, we do ask that a sense of moderation prevail—
especially in the presence of minors.
It is our goal to provide a fun, uplifting atmosphere for all—with safety our highest
concern. We hope you understand and appreciate this policy…if you wish to discuss this
policy please don’t hesitate to contact us at 800-400-7238.
Whitewater Voyages’ Staff
CANCELLATION POLICY
Please understand that when a reservation is made and confirmed with a deposit it becomes an assured/guaranteed
reservation…Whitewater Voyages is committing to hold space for you and remove that space from the market. If you
decide to cancel, it can be difficult for us to rebook the space—especially
in the case of cancellations that occur close to the reserved trip date.
With this is mind, we must firmly adhere to the following policy:
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No-Shows/Late Arrivals
No refunds or trip credits will be given for "no-show" or late-arriving guests that miss the trip departure--in
such cases all monies paid to Whitewater Voyages are forfeited.
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According to the time frame in which you cancel, a cancellation fee will be assessed and the remaining
balance of monies paid toward the cancelled space will be issued either as a refund or trip credit (trip credits are
good towards a future Whitewater Voyages trip):
Cancellation occurs 10 or fewer days prior to trip date
50% Cancellation Fee, 50% Trip Credit
Cancellation occurs 11 to 30 days prior to trip date
20% Cancellation Fee, 80% Trip Credit
Cancellation occurs 31 or more days prior to trip date
20% Cancellation Fee, 80% Refund
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Cancellation fees, trip credits, and refunds are calculated only on actual money amounts paid to
Whitewater Voyages toward the cancelled trip space. Expenses incurred in association with your planned
trip, or monies paid to other vendors/facilities in connection with your cancelled trip, are not the responsibility
or liability of Whitewater Voyages. Any refunds issued are done so in the same method that the client payment
was originally submitted to Whitewater Voyages.
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Persons may be substituted within a reservation without penalty.
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In lieu of cancellation, a change in trip dates, or river choice, will be accommodated (pending space
availability on your alternate trip chice) without penalty if:

1)
The change occurs 14 or more days prior to the originally booked trip date.
If the change occurs less than 14 days prior to the original trip date booked, there may be a
processing fee of $15 per person, up to a maximum total charge of $60 per reservation.
2)
The change does not result in cancellation of the originally booked trip for other clients due to
the trip falling below the minimum number of persons required to run a trip. A change that
causes cancellation of the original trip for other clients is treated as a cancellation and the above
cancellation fees apply.
We regret that exceptions cannot be made for personal emergencies or illness. For this reason we
urge our guests to purchase trip cancellation insurance. Trip cancellation insurance is available through
Travel Insured International, Inc., 800-243-3174.
Whitewater Voyages ♦ 800-400-7238 ♦ 5225 San Pablo Dam Rd., El Sobrante, CA 94803