Community - Coeur d`Alene Chamber of Commerce

“Connecting you to the heart
of the
Community”
2010 Annual Report
Message from the Chairman of the Board
Wow! Where did the year go! It seems only a short time ago that I accepted the opportunity to
serve as your chairman. If you recall we were challenged with finding a new CEO and searching for ways to replace declining revenues. Thankfully many dedicated people came together to
meet these challenges. Thank you Mark Fisher for chairing the search committee. Thank you
Eilleen, Skip, Barb and Ginger for diligently working through the rigorous process of finding our
new leader.
Upon bringing our new CEO/President, Todd Christensen on board in January 2010, the
Executive Committee and Board embarked on a process of solidifying our organizational
functionality and fiscal responsibilities during these challenging economic times. Thank you all for
your commitment and guidance.
Our organization has always focused on membership and the foundation of providing programs
of great value to the business needs of community. This year was no different, and is why today
our Membership stands at 1,200+.
Our organization would not be as strong as it is today if it were not for the immense time, energy
and commitment of the hundreds who serve on our committees. A big thanks to all of you and
especially those who serve as committee chairs: Sue Spinazza, Jennifer Riley, LaDonna
Beaumont, Mike Ward, Carrie Oja, Tyler Simon, Tim Kastning and John Little.
A quick review of the past year must acknowledge the unique and highly successful China
travel mission. Todd Christensen must be given the credit for bringing this concept to the Board.
Todd led the way in developing this new program to encourage international trade and cultural
awareness. The successful China trip meets these objectives and generates revenue for the
Chamber. Ginger Dalvini, Manager of Operations/Finance at the Chamber, is richly deserving of
praise for the volume of organizational efforts needed to operate this new program. Thank you
Ginger. Lastly, we need to thank Jim Thompson and the Press for helping to successfully market
this program and for their contribution in helping bring back our printed newsletter. Thank you
Jim.
Other noteworthy heights of the year must include the KTEC victory, the very upbeat,
Upbeat Breakfasts, great business-to-business networking opportunities, a successful auction,
great events, focused tourism advertising campaigns, two terrific leadership classes, and the
retirement of one terrifically dedicated staff member, Toni Sayler. We will miss you Toni.
We already have had a jump-start on the next chapter of our great organization with the first
Board Retreat in several years. I have great confidence that under Skip Peterson’s leadership,
the Coeur d’Alene Area Chamber of Commerce will flourish in 2011.
Sincerely,
Steve Wilson
2010 Chairman of the Board
Coeur d’Alene Chamber of Commerce
Overview of the Chamber
Mission Statement
To promote, support, and advocate for our Members, strengthen the economic climate of the Coeur d’Alene area
and further the free enterprise system.
Our Values
Leadership: Providing visionary leadership by looking at the big picture and the long term in
formulating policies and positions.
Diverse: Welcoming the involvement and participation of all people in our programs and
activities, and recognizing the benefits that such involvement brings to the
organization.
Proactive: Positioning the Chamber to positively and creatively respond to challenges and
opportunities.
Collaborative: Partnering with stakeholders in addressing common issues and opportunities
throughout our region.
Responsive:
Maintaining a flexible and responsive organizational structure so that we can
effectively and quickly change activities or programs to serve the needs of our
Members in a rapidly changing environment.
Inclusive:
Serving and representing all our member businesses without a focus on any one
size of business, geographic area, or industry sector.
Business Driven: Acting always in the best interest of our Members.
Excellence: Conducting all activities so as to bring credit to our community and to our Members.
Affiliate Organizations
The Chamber provides management services for four other non-profit organizations whose
missions complement ours. These services are provided under contract with the Board of
Directors of those organizations. These organizations and their missions are:
Coeur d’Alene Arts and Culture Alliance - 208.292.1629 • www.ArtsInCdA.org
The Coeur d’Alene Arts and Culture Alliance exists to educate area residents and visitors
about the arts and cultural activities available in our community and to assist artists and
arts entities to successfully achieve their goals.
Downtown Association - 208.667.5986 • ww.CdADowntown.com
Our vision of Downtown Coeur d’Alene is to remain the heart of our community preserving
our heritage and providing a prosperous and livable environment.
North Idaho Centennial Trail Foundation - 208.292.1634 • www.nictf.org
The NICTF strives to connect the people of North Idaho with an expanding trail system.
We work to preserve and develop the North Idaho Centennial Trail system while
promoting non-motorized trail connectivity throughout the region.
2010 In Summary
Strategic Objectives
oCreate programs and activities that help our Members’ businesses thrive.
oTake an active role in planning for our area’s growth and development to ensure our maintenance of
a vibrant economy and wonderful quality of life.
oOperate our Visitor Center as the front door to Coeur d’Alene and North Idaho, and serve as the premier resource center for visitors and business information in our community.
oAdvocate for the Coeur d’Alene area business interests, local, regional, state and federal issues.
oPromote Coeur d’Alene as a world-class, family-friendly destination through event creation and
effective marketing.
oSupport quality educational programs at all levels including professional technical education and workforce development programs, to ensure a supply of trained employees for our Members.
oProvide administrative and management assistance to organizations whose missions complement ours and whose success will benefit our Members.
oMaintain a fiscally sound organization so as to provide the maximum benefit to our Members.
Accomplishments
oSuccessfully transitioned to new executive leadership and adjusted organizational resources for maximum member investor benefit.
oIntroduced a new program to encourage business development through international trade and cultural understanding. Facilitated 340 travelers to China in October.
oReceived a $347,000 grant from the Idaho Travel Council for the Coeur d’Alene Convention Visitors Bureau, a division of the Chamber, for its 2010 – 2011 marketing campaign. These resources are
directed to key marketing objectives including group travel, winter activities, event marketing, golf promotions, public relations and advertising (web, print and broadcast).
oHosted nearly 1,000,000 visitors on our CVB website and roughly 295,000 on the Chamber’s site. The CVB site is being updated to take advantage of advancing social media and the Chamber site will be rebuilt with adoption of a new membership database to improve online access and information search.
oSuccessfully operated our building through the third summer season welcoming over 20,000 visitors
to our Visitor Center.
oOrganized events to promote Coeur d’Alene that attracted tens of thousands of visitors: Ford Ironman Coeur d’Alene, the Wooden Boat Show, 4th of July Festival and fireworks display, and the Coeur d’Alene Triathlon (Secured the USA Triathlon’s Pacific Northwest Championship for 2011 and 2012).
oTo better develop the area’s workforce, we hosted the North Idaho Job Fair and extended Hot Dogs, Hammers and Hard Hats to two days. The Chamber took an active role in supporting the successful Kootenai Technical Education Campus (KTEC) levy.
oProvided networking and informational opportunities through activities including Coffee & Contacts,
Upbeat Breakfast, Webinars, and Business After Hours. Promoted our Members through marketing tools
including the Business Directory, Website, and Visitor Center.
oContinued our strength as Idaho’s second largest Chamber and North Idaho’s premier business organization with a Membership of over 1,200.
2010 In Summary
Your Chamber Investment at Work
Income Summary
2010 Estimated Income
Tourism Division
CVB/Tourism Division
Visitor Services
Visitors Services
Grants & Contracts
Grants & Contracts
Events
Events
Commodores
Commodores
Committees
Committees
Programs
Programs
Building
Building
Administration
Administration
Building
Programs
Committees
Commodores
Events
Grants & Contracts
Visitors Services
CVB/Tourism Division
Total Income: $380,056
$87,700
$118,705
$66,600
$95,520
$182,550
$267,028
$71,125
$657,800
$1,927,084
Administration
Expense Summary
2010 Estimated Expenses
Tourism Division
CVB/Tourism Division
Visitors Services
Visitor Services
Grants & Contracts
Grants
& Contracts
Events
Events
Commodores
Commodores
Committees
Committees
Programs
Programs
Building
Building
Administration
Administration
15001500 1500
Membership
Growth (2002 - 2010)
12001200 1200
900 900 900
600 600 600
300 300 300
0
0
0
2002 2003 2004 2005 2006 2007 2008 2009 2010
Administration
Building
Programs
Committees
Commodores
Events
Grants & Contracts
Visitors Services
CVB/Tourism Division
Total Expenses: $286,193
$337,901
$78,490
$53,468
$75,032
$138,737
$225,766
$74,015
$655,107
$1,924,710
Membership Growth Summary
Membership
July 2002........................................................ 994
July 2003........................................................ 996
July 2004........................................................1,082
July 2005........................................................1,099
July 2006........................................................1,197
July 2007........................................................1,253
July 2008........................................................1,285
July 2009........................................................1,165
July 2010........................................................1,120
Chamber Website Visits
CVB Website Visits
Visitor Center Guests
January 2010. . . . . . . . . . . . . 10,185
February 2010. . . . . . . . . . . . . 9,601
March 2010. . . . . . . . . . . . . . 12,450
April 2010 . . . . . . . . . . . . . . . 11,966
May 2010. . . . . . . . . . . . . . . . 13,377
June 2010. . . . . . . . . . . . . . . 14,519
July 2010. . . . . . . . . . . . . . . . 17,703
August 2010 . . . . . . . . . . . . . 14,759
January 2010. . . . . . . . . . . . . 84,455
February 2010. . . . . . . . . . . . 77,727
March 2010. . . . . . . . . . . . . . 98,427
April 2010 . . . . . . . . . . . . . . . 76,113
May 2010. . . . . . . . . . . . . . . . 61,870
June 2010. . . . . . . . . . . . . . . 81,861
July 2010. . . . . . . . . . . . . . . . 96,738
August 2010 . . . . . . . . . . . . . 82,785
January 2010. . . . . . . . . . . . . . 342
February 2010 . . . . . . . . . . . . 418
March 2010. . . . . . . . . . . . . . . 883
April 2010 . . . . . . . . . . . . . . . . 533
May 2010. . . . . . . . . . . . . . . . 1,225
June 2010. . . . . . . . . . . . . . . 3,405
July 2010. . . . . . . . . . . . . . . . 5,729
August 2010 . . . . . . . . . . . . . 5,899
The key to Chamber success!
Committee Achievements
Chamber Committees consist of active member volunteers who meet regularly to discuss issues relative to their
committee. The committees help plan, organize and carry out activities that promote the Chamber and accomplish its
strategic objectives. These volunteers also participate in fundraising for the Chamber and are called on year-round to assist
the Chamber in a variety of events. The Chair of each committee guides each group of volunteers and acts as a community
leader and representative of the Chamber.
Business Development Committee
Sue Spinazza
Chairman
Jennifer Riley
Chairman
oResponsible for the Workforce Development Task Force Job Fair Support.
oDeveloped and produced the spring and fall Webinar series.
oAwarded monthly “Business Excellence Awards” to member businesses.
oOrganized the annual “Business Tech Tour”.
oContinued Business Mentoring Program.
Commodores
oSponsored and promoted the Coeur d’Alene Junior Miss Program and Scholarships.
oOrganized and executed the Aw$um Auction, proceeds from which support other
committee activities and programs.
oAttended over 100 ribbon cutting ceremonies.
oAttended 6 parades with the Chamber Float.
oPromoted and publicized the Chamber and Commodores.
oServed as ambassadors at Chamber functions.
oAdded new members to the Commodores.
Coeur d’Alene Convention & Visitors Bureau
John Little
Chairman
oSecured a $347,000 Idaho Travel Council grant.
oRaised over $200,000 in matching funds.
oImplemented a successful $550,000+ marketing and public relations plan reaching
millions of potential visitors.
oNearly 1 million visitors reached our website.
oImplementing new website and content management system to create a more interactive, user-friendly website.
oMaintain our CVB Membership at 175 businesses with dues totaling over $80,000.
oDistributed a monthly e-newsletter regarding Coeur d’Alene to over 5,000 potential visitors.
oHosted numerous travel writers, FAM tours and conventions throughout the year.
Education Committee
LaDonna Beaumont
Chairman
o
Hosted the New Educator Reception for the area’s new teachers.
Recognized businesses that support excellence in education with the monthly A+ Award.
o
Served as a forum within the business community for education issues.
o
Provided volunteers to judge senior projects at Coeur d’Alene High School.
o
Took an active role in supporting the successful Kootenai Technical Education Campus o
(KTEC) levy.
Leadership Coeur d’Alene
Mike Ward
Chairman
Tyler Simon
Chairman
oRecruited, selected, and graduated a class of 27 future leaders.
oOversaw the planning for Leadership Coeur d’Alene.
oMaintained high standards for the program by holding monthly session reviews.
oImproved the financial status of the program by adhering to the budget.
oOversaw Leadership yearbook publication.
oDeveloped an Advanced Leadership Training Program.
Membership Outreach Committee
o
Participated in 2 Membership drives recruiting 67 new Members.
o
Surveyed 782 Members by telephone.
o
Mentored Members identified by surveys.
o
Staffed the After Hours Business Fair.
o
Held 1st Networking 101 program in May.
o
Hosted the 2nd Annual Putt-Putt Golf Tournament.
o
Hand delivered plaques to new Members.
o
Staffed and hosted the Annual Membership Appreciation Day.
o
Organized the first Committee Fair in March.
Natural Resources Committee
Tim Kastning
Chairman
o
Supported the work of the Coeur d’Alene Forest Coalition and its proposed timber stewardship projects.
Organized and prepared the annual 4-H Stock Sale Breakfast, feeding hundreds of 4-Hers
o
and stock buyers.
Sponsored the annual Osprey Boat Cruise to give 150 members of our community the
o
chance to view and learn about Osprey.
Cooperated with the Public Policy Committee to provide input on the County Comprehensive
o
Plan update and the Coeur d’Alene Lake Management Plan.
Began work on “Eco-nomics” Best Practices for Going Green Trade Show.
o
Public Policy Committee
Carrie Oja
Chairman
o
Identified and lobbied for key legislative issues for the Chamber during the 2010
State Legislative session.
Cooperated with Chambers from across the state through the Idaho Chamber Alliance
o
(ICA) to speak with one voice on issues important to Idaho businesses.
Organized the North Idaho Chamber Alliance Legislative Summit, and Chamber Days at
o
the Legislature.
Developed and advocated for Chamber positions on the Lake Management Plan, the
o
County Comprehensive Plan, School District 271 Levy and others.
Hosted Candidate receptions for Congressional, State, and County offices.
o
Sent a delegation to Washington, D.C. to meet with our Congressional representatives.
o
Workforce Development Taskforce
Dean Haagenson
Chairman
o
Hosted a Job Fair, enabling 100 businesses to meet with about 4,000 potential employees.
o
Developed a two-day Annual H-4 (Hard Hats, Hammers and Hot Dogs) event, a hands-on
construction fair for over 400 school students.
o
Took an active role in supporting the successful Kootenai Technical Education Campus (KTEC) levy.
o
Organized facilities tours for students.
o
Continued the School-to-Registered Apprenticeship Program.
o
Participated in the Education Industry Partnership Tour organized by the Post Falls Chamber of Commerce.
o
Participated in the Speakers Bureau of Manufacturers to Schools organized by The Post Falls Chamber.
o
Secured a Regional Information Grant through the Department of Labor.
Programs and Events Connecting you to the heart of the Community...
98th Annual Luncheon
This is the Chamber’s annual celebration of our successes of the past year as well as a
look forward at the challenges to come. The luncheon meeting included installments of new
officers, thanks to our outgoing officers and board members, and recognition of the Citizen of the
Year and the Ed Abbott Volunteer of the Year.
After Hours Business Fair
The After Hours Business Fair is Coeur d’Alene’s largest business gathering and networking
opportunity. It is organized by the Chamber each February and is always sold out with over 125
businesses marketing themselves to the 3,000 people who attend.
Aw$um Auction
The Aw$um Auction is one of the Chamber’s major fund raisers, the proceeds from which
support other committee activities and programs. It’s an exciting event for all involved and is
produced by the Chamber’s Commodores.
Business After Hours
For many years, the Chamber has offered Business After Hours (BAH) as a networking event
and an opportunity for Members to show off their offices or facilities. In 2010, BAH sponsors
were Holiday Inn Express, ROW Adventures, Edward Jones investments, Eric E. Soles &
Dahlberg Architects, P.A. & Abbotswood Design Group, Inc., Michael D’s Eatery, Koerner’s
Furniture, Time Warner Cable, Coeur d’Alene Homes, Phones Plus, Kiemle & Hagood
Company, and the Yacht Club-Hagadone Marine Division.
Coffee & Contacts
Coffee and Contacts is a powerful speed networking opportunity, designed to give you one-onone time with many other Chamber businesses. Held every quarter, it is a fun way for businesses
to meet each other while learning networking tips and how to promote company messages.
Community Events
The Chamber of Commerce is directly involved in hosting a variety of events that benefit our
community. Among them are the 4th of July Festival, the Wooden Boat Show, the Coeur
d’Alene Junior Miss Program, the Coeur d’Alene Triathlon & Duathlon, and Ford Ironman
Coeur d’Alene.
Leadership Programs
This year the Chamber graduated the 26th class from Leadership Coeur d’Alene. We also
organized the Executive Round Table to provide training and executive support for our
Members.
Hard Hats, Hammers & Hot Dogs (H-4)
The Workforce Development Task Force H-4 is a hands on construction and manufacturing
fair for junior and senior high school students. This fair introduces students to careers in those
industries and allows them to practice the skills that would be performed on the job.
Job Fair
The Workforce Development Task Force Job Fair is an opportunity to assist in finding qualified
candidates for positions within your organization. This event is for businesses who want to
increase their visibility and recruit applicants for their employment needs.
Legislative Affairs
In a continued effort to speak as one voice for our business community, the Chamber sent five
community leaders to Washington DC, along with the Spokane Chamber, to meet with officials
and voice issues and concerns relative to our area. In addition, the Chamber hosted several
public candidates forums throughout the year to better inform the community about candidates
and their supported issues.
Member and Community Promotion
Chamber Members are promoted through our website, Annual Business Directory,
Visitor Center and more. Over 33,000 people come through our building each year, giving our
Members exclusive access to that market. The Chamber Commodores travel to
communities in Idaho, Washington and Canada, promoting Coeur d’Alene with the
Commodore float, which has placed first in six parades in the last year.
Public Policy Events
One of the Chamber’s key strategic objectives is to represent the Coeur d’Alene area
business community in local, regional, state and federal legislative issues. This is done
primarily by the Chamber’s Public Policy Committee which this year organized a Legislative
Sendoff and Welcome Back as well as Coeur d’Alene Day at the Legislature. The
Public Policy Committee meets weekly via conference call with our North Idaho Legislators
to monitor legislative progress on Chamber positions and issues.
Sporting Events
The Coeur d’Alene Convention Visitors Bureau has helped make Coeur d’Alene the ultimate
destination for sporting events. Ford Ironman Coeur d’Alene celebrated its 7th successful iron
distance triathlon while the Coeur d’Alene Triathlon & Duathlon registered more than 1,005
athletes for its 27th annual event and has been named the Pacific Northwest Regional Championship for 2011 and 2012 by U.S.A. Triathlon.
Upbeat Breakfast
The Chamber organizes Upbeat Breakfast as a monthly motivational meeting that feeds the
mind, keeps our Members positive, and provides them a forum to promote their businesses. Among the speakers in 2010 were County Commissioner, Rick Currie, Coeur d’Alene
Chamber of Commerce President & CEO, Todd Christensen, former Olympian from the
University of Idaho, Tom Jager, KTEC, Jasen Sabo, Peter Grubb, ROW Adventures, Southwest
Airlines National Director of Scheduling, John Jamotta, President/CEO of the Better Business
Bureau, Jan Quintrall, University of Idaho Athletic Director, Rob Spears, D. A Davidson Chief
Marketing Strategist, Fred Dickson, North Idaho College Athletic Director, Al Williams and Coeur
d’Alene Mayor Sandi Bloem.
Workshops and Seminars
Using feedback from our Membership, the Chamber offers several workshops and seminars on
a variety of topics that are exclusive to our Members during the year including a spring and fall
series of 6 Webinars on ways to survive in this difficult economy.
Our Membership
Our Membership is the driving force for everything we do. Our Members involvement and input are what makes us
the 2nd largest Chamber in Idaho, and the most dynamic Chamber in the Northwest. Because of this, we realize the
importance of knowing our Membership and tailoring what we do to best serve their needs.
Who are our Members?
Membership Categories:
Retail
Construction
Service
Financial
Hospitality
Non-Profit
Health Care
Real Estate Related
Restaurants & Food Service
Professional
Housing
Manufacturing
Utilities
Individuals
Education Related
Government
Percentage of Membership:
17%
14%
11%
8%
7%
8%
7%
6%
6%
5%
3%
2%
2%
2%
2%
1%
Number of Members:
188
152
127
92
76
84
77
63
65
55
34
34
23
18
17
15
Total Members 1,120
As of July 31, 2010
(1,207 as of October 5, 2010)
Where are our Members?
As of July 31, 2010
What size are our Members?
City:
Cd’A, South of Appleway Ave. (83814):
Cd’A, North of Appleway Ave. (83815):
Hayden (83835):
Rathdrum (83858):
Post Falls (83854):
Silver Valley (83837):
Spokane (99201 - 99299):
Other:
555
214
146
10
87
5
68
35
Does not include Non-Profits & Individuals
Employee count:
1 - 29:
30+:
959
161
Making some comparisons with our peer
organizations*
• Our Membership numbers put us in the top 5% of
Chambers in the United States.
• Our average membership dues are $295 lower than our peer average of $372.
• Our Membership retention rate is 84.3% slightly above our peer average of 82.6%.
• We average 21% of our income from dues lower than our peer average of 44%.
*Peer organizations are those Chambers with membership dues income between $200,000 and $499,999.
Message from the Incoming
Chairman of the Board
Greetings Fellow & Future Chamber Members,
Wow! Another challenging year is starting to wind down in beautiful Coeur d’Alene, Idaho.
I would like to take a moment to thank all of our current Chamber Members for their ongoing
support and extend an invitation to all businesses that are not currently members to research the
benefits we offer. You will find that the small investment you make in the Chamber will yield HUGE
dividends in the long run.
Being a small business owner myself, I can directly relate to the hills and valleys that are inherent in business. However, regardless of whether you are a one person operation or a
business with several thousand employees, we all share the common goal of both staying in business and hopefully growing our enterprise. That is where the Coeur d’Alene Area
Chamber of Commerce comes in.
Your Chamber of Commerce is the single most powerful voice in our community for business
and your support is vital to our collective success. No other organization has the ability to advocate for your business and the Coeur d’Alene community like the Chamber. Our strength
is directly proportional to membership and the greater our numbers, the more programs,
opportunities and influence we can bring to bear on behalf of all businesses in our area. A
prime example of this “voice” was the work our Convention and Visitors Bureau did that
resulted in a $347,000 grant for 2010-11…..the largest in the state.
As we approach our Chamber’s 100 year anniversary in 2012, I can envision us reaching the
2000+ member mark. I know this may seem a lofty goal, but it is totally achievable if we work
together. Additionally, with our new CEO/President, Todd Christensen, firmly on board, we have
a leader who is helping us chart a course to Coeur d’Alene’s future. He brings to us a renewed
energy and under his guidance, the Coeur d’Alene Chamber will remain focused and committed
to advocating for both the local tourism industry, as well as the needs and issues specific to the
non-tourism based businesses in our community.
In closing, I invite you to get actively involved with the Chamber. Whether it be serving
on a committee, utilizing marketing opportunities or attending one of the many Chamber
networking events, all are great ways to promote your business and are your connections to success. Remember, success in business, much as it is in life, is not about working harder, it’s about
working smarter.
The Chamber Board of Directors, our professional staff members and numerous volunteers are
100% committed to working hard on your behalf to ensure the future of Coeur d’Alene’s economy
and our community’s quality of life. Cheers!
Sincerely,
Skip Peterson
2011 Incoming Chairman
Coeur d’Alene Chamber of Commerce
Executive Committee
Steve Wilson
Chairman
Best Western Cd’A Inn
Mark Fisher
Past Chair
Advanced Benefits
Anne Hagman
Vice Chair
STCU
Skip Peterson
Chair Elect
Devin Galleries
Larry Ilk
Treasurer
Washington Trust Bank
Darin Hayes
Vice Chair
D.A. Davidson
Heather Wichman
Vice Chair
Pioneer Title
Board of Directors
Ron Ayers
Garden Motel
Serena Carlson
Carlson Strategic
Communications
Dean Haagenson
Contractors Northwest
Vicki Isakson
Idaho Dept. of Labor
Tim Kastning
Grace Tree Services
Dan Klocko
Kootenai Health
John Martin
North Idaho College
Kiki Miller
Kagey Company
Ilene Moss
All Things Irish
Ryan Nipp
Parkwood Properties
Wanda Quinn
University of
Idaho - Cd’A
Jennifer Riley
North Idaho Title
Sharmon Schmitt
Avista Utilities
Sue Spinazza
Century 21
Beutler & Associates
Jim Thompson
Coeur d’Alene Press
Kevin Zollman
ZolMedia
Web Design
Barb Bradley
Financial Consultant
Janet Robnett
Legal Counsel
Chamber Contact Information
Chamber Staff 2010
Left to Right: Pat Martin, North Idaho Centennial Trail Administrative Assistant, Terry Cooper, Downtown Association Manager,
Diane Higdem, Huetter Visitor Information Assistant, Karen Wilmoth, CVB Administrative Assistant/Commodores Coordinator,
Katherine Coppock, CVB Manager, Ginger Dalvini, Manager of Operations/Finance, Brenda Young, Program/Events Manager,
Todd Christensen, President/CEO, Marilee Wallace, Membership Sales Director, Cheryl Zainfeld, Arts & Culture Alliance Manager,
Gay Glasson, Downtown Association Administrative Assistant, Kasey Kraft, Communications Assistant, Chris Hollibaugh, Communications Coordinator, Charlie Miller, North Idaho Centennial Trail Manager.
Not Pictured: Judy Padilla, Visitor Services Manager, Martin Nellor, Sales Associate.
Coeur d’Alene Area Chamber of Commerce
105 N. First Street, Ste. 100
Coeur d’Alene, ID 83814
877.782.9232 • 208.664.3194
www.CdAChamber.com
“
community cannot for long feed on itself, it can
only flourish with the coming of others
undiscovered
brothers.
”
from beyond, their unknown and
Howard Thurman
The Coeur d’Alene Area Chamber of Commerce
would like to thank Century Publishing for graciously sponsoring the printing of our 2010 Annual Report.
Century Publishing Company
E. 5710 Seltice Way
Post Falls, Idaho 83854
208.765.6300
800.824.1806, toll-free
www.CenturyPublishing.com