Level 3 Hairdressing GH18 Provide colour correction service

Transcription

®
GH18
Provide colour
correction service
Level 3
Hairdressing
Trainer Guidance Notes
The Learning Support Unit
you have recently purchased
makes reference to Key/Core
Skill Opportunities. From
September 2010 Functional/
Essential Skills will be
introduced and Key/Core
Skills will be phased out.
Where reference is made to
Key/Core Skill Opportunities,
please be advised that the
same opportunities will
follow on for Functional/
Essential Skills.
© Copyright Habia 2010 - All rights reserved.
Provide colour correction services
GH18
What this unit is about
This unit is about the advanced skills necessary
to determine and correct more complex colouring
problems. To achieve this unit the learner must be
able to remove artificial colour, remove bands of
colour, recolour bleached hair, recolour hair that has
had artificial colour removed and correct highlights and
lowlights.
This unit applies to both hairdressing and barbering
salons
What the learner must know
To perform this unit successfully the learner needs to
know and understand:
1. Salon and legal requirements
2.How to work safely, effectively and hygienically
when correcting hair colour problems
3. Tests associated with colouring hair
4.Science associated with colouring including
showing understanding of:
• the principles of colour selection
• the processes of reduction and oxidation
•the effects of light on the appearance of hair
colour
•natural pigment and its effect on colour services
• working with hydrogen peroxide
• the importance of pH
•reasons for pre-softening and pre-pigmenting hair
•what are contra-indications and how they can
affect the colour corerrection service
5. Products, equipment and their uses
6. Colouring techniques and problems
7. Communication
8. Aftercare advice for clients
Page 1 - Unit GH18
Number of hours required to teach the
content
To cover all the requirements for the knowledge and
understanding of the whole unit it is recommended
that it be taught over a period of 6-8 hours. Those with
special learning requirements may need extra time
and/or support.
It is to be noted that many of the knowledge
statements in this unit are also covered in GH17
Colour hair using a variety of techniques.
Learners who have completed Level 2 Unit GH9
Change hair colour will already have some of the
underpinning knowledge needed to complete this unit.
Page 2 - Unit GH18
Session 1
Salon and legal requirements
GH18
How to work safely, effectively and
hygienically when correcting hair colour
problems (part 1)
Trainer requirements to teach this lesson
For this session you will need the following:
• Handout
GH18.1.1
• Handout
GH18.1.2
• Handout
GH18.1.3
• Handout
GH18.1.4
• Handout
GH18.1.5
• Handout
GH18.1.6
•COSHH documentation from product manufacturers
• Handout
GH18.1.7
• A range of faulty electrical goods
• Handout
GH18.1.8
• Slide
GH18.1.9
• Handout
GH18.1.9
• Research GH18.1a
• Research GH18.1b
• Learner Check Session 1
Trainer notes
The session will cover:
1.1. T
he salon’s requirements for client
preparation
1.2. The range of protective clothing that should
be available for clients
1.3. The type of personal protective equipment
that should be available and used by self and
why it is important to use personal protective
equipment
1.4. The Data Protection Act, the responsibilities
of the learner
1.5. The salon and legal requirements for
disposal of waste materials
1.6. COSHH Regulations relating to colour
correction products
Page 3 - Unit GH18 - Session 1.
Session 1
GH18
1.7. T
he Electricity at Work Regulations and why
it is important to check electrical equipment
used to aid the colour correction process
1.8. How the position of the client and self can
affect the desired outcome and reduce
fatigue and the risk of injury and why it is
important to position tools and equipment
for ease of use
1.9 What contact dermatitis is and how to avoid
developing it whilst carrying colour
correction services.
Session 1
GH18
problems (part 1)
1.1. T
he requirements for preparation of the
client for colouring work
This area of learning may have been covered in NVQ/
SVQ Level 2.
It is necessary to ensure that the minimum standards
required for the safety and protection of clients are
provided. It is recognised that different salons may
have different requirements.
Ref: Handout GH18.1.1
State the minimum requirements as:
Work station
•chair to be clean and dry, worktop to be clean and
tidy and free from hairs
•products and equipment on display to be clean and
free from dust and debris
• tools to be cleaned, disinfected and/or sterilised before use
•colouring trolley should be free moving i.e. the
wheels are free from hair and debris
•the colouring trolley to be prepared with all
necessary materials
Client gowning (suggested protection procedure for
colouring hair)
•Clean colouring gown to be placed on the client
and properly secured ensuring the gown completely
covers the client’s clothing
•Clean waterproof shoulder cape to be placed over
the client’s shoulders and tied in position
•Clean towel to be placed around the client’s shoulders
and secured to prevent it from falling off
•Disposable colouring cape to be placed over towel
if required
Session 1
GH18
Remind learners that the client’s
protective clothing should be replaced
immediately if it absorbs any colouring products.
Work based learners or learners who work part-time
in salons may have other requirements for client
preparation. Encourage group discussion to explore
the different arrangements.
Client Preparation
Explain to learners that they must complete the
following prior to any colouring service.
• ensure the client’s clothing is properly protected
• make sure that the client’s skin is protected
•carry out any necessary tests before the service
takes place
Remind learners that part of the
requirements for colour correction is to check the
client’s hair and scalp for contra-indications.
It is also advisable to:
• carry out an extensive colour consultation
• record consultation outcomes and all test results
Point out to learners that at the level they are working
in the salon, it is common for more junior members of
staff to gown the client for colouring services, but point
out that they should still take ultimate responsibility to
ensure the client is fully protected.
1.2. T
he range of protective clothing that should
Tell learners (or remind them if they have covered
this area of learning before) that all salons will have
different requirements but that it is important to
highlight the minimum standards required for protection
of the client.
Session 1
GH18
Tell learners that protective clothing and materials used
when colouring hair are:
•
•
•
•
•
•
towels
gowns
waterproof gowns
shoulder capes
barrier cream
cotton wool
Remind learners that it is important that the client is
protected at all times.
Emphasise that, if more than one process is being
carried out, thorough protection should be maintained
at all times.
1.3. T
he type of personal protective equipment
that should be available and used by yourself
and why it is important to use PPE
This area of work may have been covered at Level 2.
However, it is important to remind learners about the
importance of using PPE in the salon.
Explain to (or remind) learners that the Personal
Protective Equipment (PPE) Regulations stem from the
Health & Safety at Work Act and that all workers must
comply with the regulations.
Tell learners that PPE relates to the protective clothing
and materials used by workers and that it doesn’t
include protective garments or materials used for
clients.
Explain to learners that the regulations state that
employers must provide suitable and sufficient
protective clothing and materials and that employees
must use these when necessary.
Emphasise that, as a member of the staff in the
salon, it is their responsibility to make sure that junior
employees who apply colours on their behalf wear
proper protective clothing.
Session 1
GH18
DiscussionEncourage a discussion with learners
about why PPE is necessary.
Focus on what may happen if hairdressers and
barbers don’t use the PPE supplied.
Ask learners how they would deal with a junior
member of staff who repeatedly failed to wear
protective gloves when applying colours for them?
During the discussion, ensure the following points are
made:
•PPE has the support of law and all workers are
required to wear it when necessary
•PPE is also necessary to protect workers from the
risk of harm from chemicals and other, potentially
harmful, substances
•any employee who fails to wear PPE when
necessary is exposing himself or herself to the risk
of dermatitis or allergy and is in breach of the PPE
Regulations
•junior members of staff should be told about the
dangers of failing to wear PPE, the consequences
of contracting dermatitis and that they are in breach
of the Regulations if they fail to use it
Stress to learners that all salon
workers are required by law to wear and use
Personal Protective Equipment when using
chemicals in the salon.
Ref: Research GH18.1a
This research is also covered in Unit GH17 Colour hair
using a variety of techniques.
Ask learners to research the latest information about
the use of PPE (gloves, aprons, dust masks and
barrier cream) in the salon.
Session 1
GH18
Tell them they can find information by:
• visiting wholesalers
• looking on the websites of the suppliers of PPE
•writing to manufacturers for information about their
products and equipment
Then ask them to find out what recommendations the
Health & Safety Executive makes for the use of PPE in
salons.
Encourage learners to source their own websites and
addresses.
1.4. The Data Protection Act
Some aspects of this area of learning
are also covered in other units
Outline the basic provision of the Act.
Tell learners (or remind them if they have covered this
area of learning before) that the legislation surrounds
any records that are kept by the salon either on record
cards or records kept on the computer.
Explain that the basis of the Act is that any
organisation that holds information about people (staff
or clients) must comply with three requirements.
The organisation must:
•register with the Information Commissioner’s Office
•ensure that all information is accurate and up-todate and kept secure
• restrict access to records to authorised people
The Act protects people from the possible results of
inaccurate or out of date information being held on
them – this can affect credit rating, medical treatments
or employment opportunities.
Session 1
GH18
Anyone can ask to see their record and it is the
responsibility of the organisation to provide access to it
but no-one has the right to see the records relating to
another person.
Tell learners that it is their direct responsibility to
ensure that:
•clients’ personal details are not disclosed to an
unauthorised person
•the information is adequate, relevant and not
excessive
• the information is accurate and kept up-to-date
•they access the information on the record card for
purposes relating only to the business
Stress to learners that they have no right to access
the information unless it is essential to allow them to
provide hairdressing or barbeing services to the client
and that they must ensure that personal information is
not mishandled or misused in any way.
Ask learners what they would do if they
heard a member of staff passing on
confidential information about a client.
Answers should include:
•speak to the member of staff and explain that they
are breaking the law. Tell them that all employees
have a duty to let the employer know of any breach
of confidentiality because the employer ultimately
bears the responsibility to comply with the Act
•report the incident to the employer
•provide a verbal warning if this is within the limits of
their authority
Emphasise to learners that if they are
aware of a breach of the Act and take no steps
to prevent further breaches then they may be
held equally responsible in any claim for
compensation.
Ref: Research GH18.1b
Session 1
GH18
This research is also covered in Unit GH17 Colour hair
using a variety of techniques.
Ask learners to contact the Information Commissioner
(the old Data Protection Agency) to ask for information
about the Data Protection Act in relation to small and
medium sized business.
Encourage learners to source their own web and
postal address, but for those who need support, give
the following information:
The address for the Information Commissioner’s office
is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.informationcommissioner.gov.uk
Further information can be found from the following
sites:
www.dpr.gov.uk
www.dataprotection.gov.uk
As someone who could be in a more
senior position, Level 3 learners may need to be
made aware of the ‘scams’ that are commonplace
in the hair industry.
Such scams can be where individuals pose as
agencies that charge companies for data protection
registration.
1.5. he salon’s and legal requirements for
T
disposal of waste materials
Session 1
GH18
Explain to learners that there are laws and local byelaws that require certain waste to be disposed of in
specific ways. For example, sharps are placed into a
sharps box which is collected by the local council and
disposed of in controlled conditions.
Stress that the reason for this is to reduce the risk of
accidents and to try to minimise the spread of infection
– HIV, Hepatitis B and other blood-borne viruses.
Tell the learners that the waste from colouring is
usually:
•excess colouring products must be diluted with cold
water before being flushed down the drain
•used cotton wool, disposable gloves, etc. should
be disposed of in accordance with the salon’s
procedures
•used towels and gowns should be laundered before
use on another client
Most salons require that waste such as disposable
gloves and used cotton wool is placed into a lidded bin
and disposed of in the normal way with other rubbish.
1.6. COSHH Regulations relating to colour
correction products
Explain (or remind learners if they have covered this
aspect of learning before) that COSHH is one of the
Regulations that stem from the Health & Safety at
Work Act.
Tell learners that COSHH stands for:
Control
of
Substances
Hazardous to
Health
and means that there have to be controls over the use
of all chemicals and other substances that could cause
damage to health or a threat to the safety of the people
using them.
Session 1
GH18
Discuss the difference between a hazard and a risk:
A hazard is something that could be harmful, a risk is
when the chance of harm being caused is increased.
For example, hair bleach is a hazard because it is a
product that could damage the hair or skin. The risk of
damage is increased if the bleach is allowed to lie on
the scalp.
Ask learners to think of other hazards
and to identify the circumstances in
which the risk of them causing harm is
increased.
Explain:
• this process is called risk assessment
•salon owners must carry out a risk assessment to
help them to decide the best way of controlling the
substance and, therefore, of reducing the risk
When hairdressers and barbers do a risk assessment
it can help them to identify the potentially harmful
products in the salon and what to do in the case of:
•
•
•
•
accidental spillage
ingestion (swallowing)
entry to the eyes
damage to the skin
Tell learners that all salon workers must comply with
the COSHH requirements to use, handle, store and
dispose of substances in accordance with salon policy,
manufacturers’ instructions and local bye-laws.
Manufacturers also have a duty of care. They must
provide instructions relating to COSHH on the use of
their products.
Tell learners that as more senior members of staff, they
may be asked to help less experienced personnel to
understand the implications of the regulations.
Session 1
GH18
Say that, by using the acronym SHUD, it may help
them to remember the requirements.
Store
Handle
Use and
Dispose of…colouring products
Ref: COSHH documentation
Have a copy of COSHH documentation that is either
provided by the manufacturers, or by you as a training
provider for the learners to look at.
1.7. E
lectricity at Work Regulations and why it is
important to check electrical equipment used
to aid the colour correction process
Some aspects of this area of learning
are also covered in other units
Explain that the purpose of these Regulations is
to ensure that electrical equipment is adequately
maintained and checked by a qualified person and
that a written record of the equipment tests is kept and
made available for inspection.
Emphasise to learners that it is their responsibility
to ensure that any faulty equipment they find in their
workplace is removed from use, labelled as faulty and
reported to the relevant person.
Session 1
GH18
In addition to the requirements of the legislation,
explain that the equipment should only be used for its
intended purpose and that they should make sure that
they know how to use it by reading the manufacturer’s
instructions or by asking the salon owner or manager.
Tell the learners that it is important to visually check if
the equipment is safe for use by checking the flex and
the plug. Explain that, when they have finished with
the equipment they should switch off, isolate it from
the power source, allow heated equipment to cool and
store it safely away.
It is important to recognise that for
some Level 3 learners they may themselves be the
responsible person in the salon.
If the learner is the responsible person, then they
must be prepared to make decisions about the faulty
equipment that other members of staff have informed
them of.
Tell them that faulty electrical equipment should be
dealt with as follows:
•ensure labelled faulty electrical equipment is kept in
a safe place to await repair or disposal
•if it can be repaired, a qualified person should
repair it
•if it cannot be repaired, then the equipment should
be carefully and safely disposed of
1.Ask learners why it is
important that such legislation
exists
2.Ask learners how the regular
checking of electrical
equipment is carried out in
their own salons
3.Ask learners how they would
recognise if electrical
equipment was faulty
4.Ask learners the routine to be
followed in their salons when
faulty equipment is found
Session 1
GH18
Answers should include:
1.The legislation is there to protect salon workers and
clients.
2. It can be recognised by any of the following:
•
•
•
•
damage to equipment or cables
equipment does not work when switched on
equipment does not sound right when running
equipment has a strange (sometimes ‘fishy’)
smell when running
• equipment keeps cutting out
3.Check how this is done and follow up learners
who are in salons where the checking of electrical
equipment is not carried out.
4.Check that there are set procedures in the learners’
salons. Follow up any learners who are unsure
what they have to do.
Ref: Faulty items
Have some small items of electrical equipment
available with obvious faults for the
learners to look at. For example, loose plug, exposed
wires, damaged flex.
1.8How the position of the client and self can affect
the desired outcome and reduce fatigue and the risk of
injury and why it is important to position tools for ease
of use
Explain to learners that it is important that the client as
well as the hairdresser or barber is positioned correctly
if fatigue and the risk of injury is to be minimised.
Also, if a hairdresser’s or barber’s position is correct,
a better working position is achieved. This helps the
hairdresser or barber to increase speed and become
more effective.
Session 1
GH18
Use the handout to explain the importance of learners
positioning themselves correctly when working on
clients. Emphasise that poor posture will lead to
muscle fatigue and that this could increase the risk of
long term injury to the body.
Demonstrate Tell learners that they should stand with
legs straight and feet slightly apart to
maintain balance and even distribution
of weight. Say that they should try to
remain relaxed, keep their heads up and
avoid stretching or bending.
Explain that it is important to ensure that the client’s
position is correct – if the client slouches the
hairdresser or barber will have to bend to be able to
reach the lower parts of the head also the client will
become uncomfortable and tired.
Stress that, for colouring services, the client may
have to remain seated for quite a long time so it is
necessary that the client is in the correct position with
their back placed against the chair for support.
Emphasise that the client must be placed correctly
at the basins for removal of colouring products and
materials, especially when parts of the hair must
remain undisturbed and continue to process and that
the client may soon become uncomfortable and may
fidget and disturb the hair during this important stage.
Explain that this can make colour seep onto areas
where it shouldn’t be and will cause unsatisfactory
results.
Tell learners that when a hairdresser or barber
becomes tired they can lose concentration. This
causes them to become slower and less effective.
This means that there is less opportunity to build up a
good client base and to earn commission.
Good positioning allows hairdressers or barbers to
work on clients more easily and efficiently.
Placing tools for ease of use
Explain to learners that tools and equipment should be
readily available so that they can provide an efficient
method of working throughout the service.
Session 1
GH18
If a learner must continually stop work to find
something that is needed it will create an impression of
inefficiency.
Having to stop work while colouring, especially when
using bleach, will mean that it takes longer to complete
the process and this may cause damage to the hair.
Tell learners that all tools should be clean, free of hair,
dininfected and/or sterilised and laid out on a clean
work surface or trolley.
The colouring trolley should be set out so that all
materials and tools are in their correct place and are
easy to reach.
Remind them that it looks very untidy and
unprofessional if the trolley is haphazardly prepared.
Summary E
mphasise to learners that they must
position their colouring tools and equipment
for ease of use:
• so that they will be readily available
•to provide an efficient method of working throughout
the service
developing it whilst carrying out colour
This area of learning may have been covered in NVQ/
SVQ Level 2
Explain that salon workers are much more likely to develop contact dermatitis than any other group of workers.
Tell the learners that contact dermatitis is an inflammatory condition of the skin caused by using hairdressing and barbering substances. Explain that the main
causes of dermatitis are wet working and working with
chemicals such as colour and lightening products, perm
lotions and neutralisers .
Session 1
Explain to the learners there are two types of contact
dermatitis:
•
•
GH18
irritant contact dermatitis - caused by having hands
in contact with water for long periods
allergic contact dermatitis – can be caused by the
application and removal of skin sensitisers such as
hair colourants, perm lotions and neutralisers.
It is possible to get one or the other or both.
Explain that contact dermatitis is easily preventable and
should not be accepted as a ‘normal’ part of the job.
Contact dermatitis is not catching and it cannot be
passed from one person to another.
Ref: Slide GH18.1.9 & Handout GH18.1.9
Explain to the learners there are five simple steps to follow, emphasise how these steps will help prevent contact dermatitis.
Use the handout to explain the five steps.
Tell learners that further information can be obtained
from Health and Safety Executive (HSE) http://www.hse.
gov.uk/hairdressing
Now complete the Learner Check for
Session 1 to check the understanding of
the learners.
Use Research GH18.1a and Research
GH18.1b to encourage independent
learning.
Session 1
GH18
Session 1
GH18
How to work safely, effectively and hygienically when
correcting hair colour problems (part 1)
Learner Check
1.What are your salon’s requirements
for client preparation ?
1. Answers should include:
• protect client’s clothing
• protect client’s skin
• conduct appropriate tests
2.Name three items from the range
of protective equipment for clients.
2.Any three of:
gowns, towels, waterproof cape,
disposable cape, barrier cream
3.What does PPE stand for?
4.How does the Regulation affect
you?
4. It should always be available for use, you must wear/use it, you
have a responsibility to report
damage or shortages to the
manager
5.Why must you take care of your
data when using the internet?
5.Because not all countries have
data protection legislation and
information that you store could be
accessed by the wrong people
6.What are your responsibilities
under COSHH?
6.To use, store, handle and dispose
of colouring products in
accordance with salon policy,
manufacturers’ instructions and
local bye-laws
7.What could happen if you use
faulty electrical equipment?
7.You could cause injury to yourself
or the client
8.What type of injury is caused by
standing incorrectly?
8. Muscle damage
3. Personal Protective Equipment
Session 1
GH18
How to work safely, effectively and hygienically when
correcting hair colour problems (part 1)
Learner Check
9.How should excess colouring
chemicals be disposed of?
10.Why must colouring tools and
equipment be placed
conveniently?
10.Both answers are required:
•to allow an efficient method of
working all through the service
•to make sure tools are within
easy access
11. How can contact dermatitis be prevented
9.Must be diluted with plenty of
cold water then flushed down the
drain
11. Wearing gloves
Session 1
GH18
Session 1
GH18
problems (part 1)
Trainer summary
1.1. The requirements for client preparation
Remind learners that they must:
•protect the client’s clothing and skin during the
colouring process
•carry out all necessary tests following
manufacturers’ instructions
• prepare the colouring trolley properly
Recap on:
•the types of gowning that would be acceptable for a
colour correction service
1.2. T
he range of protective clothing that should
Remind learners of the:
•gowning procedures for protecting clients’ clothing
during colouring
• methods of protecting clients’ skin and hair
1.3. T
he types of personal protective equipment
that should be available and used and why it
is important to use personal protective
equipment.
Remind learners:
• of the types of protective clothing and materials
•that the Personal Protective Equipment Regulations
are designed to protect workers from harm caused
by the use of harmful or potentially harmful
substances
•employers must provide suitable PPE and
employees must wear it when necessary
Session 1
GH18
1.4. The Data Protection Act
Reiterate to learners that those responsible should:
•register with the Information Commissioner (Data
Protection Registrar)
• ensure security of records
• ensure accuracy and currency of records
1.5. Disposal of waste
Remind learners of the salon’s and legal requirements
for the disposal of waste from colouring.
1.6. COSHH Regulations
Remind learners COSHH stands for:
• the Control of Substances Hazardous to Health
Reiterate the requirements for storing, handling, using
and disposing of colouring products that are, or that
could be, harmful to health.
Check learners understand the difference between a
hazard and a risk and how and why risk assessments
are undertaken.
1.7. E
lectricity at Work Regulations and why it is
important to check electrical equipment used
to aid the colour correction process
Remind learners:
•electrical equipment must be adequately maintained
and checked by a qualified person
•a written record of the equipment tests should be
kept and made available for inspection
Reiterate the responsibilities of the individual as:
It is the responsibility of the learner to ensure that
any faulty electrical equipment identified is labelled as
faulty, removed from use and reported to a relevant
person.
Session 1
GH18
Remind learners of the action they should take if they
are the responsible person in the salon to whom faulty
electrical equipment is reported. That is, they must
attach a clearly written label that includes information
about the fault, the date it was reported and the name
of the person who reported it, have the equipment
repaired or safely dispose of it.
1.8 H
ow the position of the client and self can
affect the desired outcome and reduce
fatigue and the risk of injury. Why it is
important to position tools and equipment
for ease of use
Remind learners how to stand to ensure good posture.
Remind learners that correct positioning will:
•minimise the risk of harm or injury to self and the
client
Remind learners that proper positioning of tools and
equipment will:
•ensure tools will be readily available to provide an
efficient method of working throughout the service
developing it whilst carrying out colour
Remind learners of the importance of wearing nonlatex gloves to help prevent contact dermatitis.
Research GH18.1a and GH18.1b
Set a date for the completion of the
research projects
Session 1
GH18
problems (part 1)
Key/Skill Opportunities
There will be an opportunity to promote discussion
when covering:
GH18.1.3 The use of PPE
GH18.1.4Answering questions related to breaches of
data protection regulations
GH18.1.7Answering questions related to the use of
electrical equipment
There will be an opportunity to read and summarise
extended documents when completing the research for
GH18.1a The use of PPE
GH18.1b Data Protection Regulations
There will be an opportunity to write different types of
documents when completing the research for
There will be an opportunity to improve own
performance when studying
There will be an opportunity to explore, develop and
derive information when researching the internet for
There will be an opportunity to use Information
Technology skills when writing the report for:
GH18.1a
GH18.1b
The use of PPE
Data Protection Regulations
Session 1
GH18

Level 3 Hairdressing GH18 Provide colour correction service

Transcription

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