Vector ® plus center network system

Transcription

525 West Laketon Avenue
Muskegon, MI 49441-2601 USA
1·800·Yes·Bowl · 231·725·4966
[email protected]
www.brunswickbowling.com
Europe
Brunswick GmbH
Ginnheimer Strasse 6
D-65760 Eschborn · Germany
+0049·(0)6196·47·27·13
A s i a Pa c i f i c
Brunswick Bowling
29 Loyang Drive,
Republic of Singapore, 508944
(65)·98515582
[email protected]
La t i n A m e r i c a
525 West Laketon Avenue
Muskegon, MI 49441-2601 USA
231·725·3466
[email protected]
Dell is a registered trademark of Dell Computer Corporation. Windows and PowerPoint are
registered trademarks of Microsoft Corporation in the United States and other countries.
QuickBooks is a registered trademark of Intuit. Brunswick Interactive Games are for
entertainment purposes only. Brunswick makes no warranty with respect to whether Brunswick
Interactive Games comply with applicable state and local regulations; compliance with local
laws is the sole responsibility of the operator. Flash is a registered trademark of Adobe Systems
Incorporated. Micros is a registered trademark of Micros Systems, Inc., Timepro is a registered
trademark of Commeg Solutions, Inc., Samsung is a registered trademark of Samsung Corp.,
NEC is a registered trademark of NEC Corp., Accu-ject is a registered trademark of Astra USA, Inc.
Other products and company names herein may be the trademarks of their respective owners.
Brunswick is committed to continuous improvement. As a result, all specifications and options
are subject to change without notice. Not for reproduction without the express written consent
of Brunswick Bowling & Billiards Corporation.
©2011 Brunswick Bowling & Billiards Corporation. Printed in the USA.
Item #10-095400-028 • Form #0111-35
Ve cto r
®
B
p l us ce n t e r
n e t w o r k
syste m
The Benefits of
BRUNSWICK
5-6 Global Features
UNMATCHED TECHNOLOGY
Brunswick is committed to developing the best bowling products in the world. That’s why Vector® Plus Center Network System is built using leading
7-8 System Highlights
technology and a highly compatible “open architecture” integrating everything from Intel®-powered hardware to Microsoft® software to Samsung®
monitors. With these proven technologies at its core, Vector Plus not only delivers high performance, reliability and security, it also provides for
9-30 Scoring Features
greater future upgradability compared to products that are locked into proprietary designs. The result: a full-featured, flexible, high-powered and
ultra-reliable system that will grow with you and position you for long-term success.
31-42Marketing Features
43-56Management Features
57-58Service & Support
MAXIMIZED PROFITS
Nobody knows the bowling business like Brunswick. Our knowledge of the industry encompasses every aspect of developing successful bowling
center products. Not just scoring and center management systems, but everything from industry-leading lanes and pinsetters to furniture
collections. This unique breadth of experience and broad understanding of bowling center operations is what makes Vector Plus a proven leader
when it comes to core technologies that maximize your profits and truly drive business results.
PEACE OF MIND
To have a successful bowling center, you have to create an environment that draws customers in and keeps them coming back year after year. To
do that, you need a strategic partner that’s here to stay. With more than 164 years of experience and products installed in more than 70 percent
of the world’s bowling centers, Brunswick is the best-known and most-trusted name in the game—adding value to every aspect of your business.
Global Features
AN INTEGRATED MANAGEMENT AND SCORING SYSTEM
THAT GIVES YOU THE ULTIMATE CONTROL OF YOUR
CENTER, WHILE PROVIDING THE OPTIMAL EXPERIENCE
FOR YOUR CUSTOMERS.
Global Features
The global features of Vector® Plus Center Network System
User-Friendly Interface for Ease of Use and Training
Flexible and Comprehensive Reporting to Monitor
Remote Management Gives You Total Control
are designed to provide you with the ultimate in control and
Vector Plus has an intuitive, user-friendly interface that
Every Aspect of Your Center
from Anywhere at Any Time
flexibility. With world-class technology at its core, you can
makes training on and using the system quick and easy.
Generate more than 150 different reports, including
Connect to your center from any location via the Internet,
count on a full-featured, high-powered and ultra-reliable
Brunswick offers numerous training opportunities both
detailed management and Brunswick League Record
and never feel out of touch. With Vector Plus’ exclusive
system that will grow with you and take your center to new
on-site and through the Web.
Service (LRS) reports—at regularly scheduled intervals
“open architecture,” you have the flexibility to use any
or on the fly—to monitor your center’s performance,
industry-standard remote management software and
pinpoint lagging operations, and identify opportunities
control your center from your laptop, PC, iPad or other
for growth and improvement.
handheld device.
Track everything from sales by individual area in your
Numerous Upgrades and Support Available
levels of performance and profitability.
Removable Flash Drive Makes Maintenance Fast and Simple
A Truly “Open Architecture” for Greater Upgradability
Vector Plus has a removable solid-state flash drive with
Vector Plus was designed with an “open architecture,” no moving parts, making maintenance a breeze. In fact, all
providing for greater future upgradability compared to scoring system components are industrial-grade, and are
products that are locked into proprietary designs. You will removable and replaceable in the field.
be supported with a continual release of new features and
upgrades that will keep adding more capabilities and
higher performance to the system.
1-Computer-per-8-Lane Architecture Delivers
the Utmost in Reliability
Brunswick’s exclusive 1-computer-per-8-lane scoring
World-Class Hardware and Software
system architecture has four times fewer failure points than
That Delivers Great Performance
traditional configurations so there is less potential downtime
Vector Plus integrates the leading energy-efficient
and more potential for generating revenue.
technology, including Intel®-powered hardware, Microsoft®
software and Samsung® monitors.
•Windows® operating system
•Commercial-grade Dell® computers, keyboard, mouse
•Laser printer, receipt printer, remote order printers (optional)
•Pole display, cash drawer and bar code reader (optional)
•Magnetic card readers (optional)
•17" Dell monitors
•17" and 19" ELO flat-panel touchscreen monitors
center to employee activity to memberships and
for Legacy Systems
frequency program participation.
For centers with Frameworx®, AS 80/90 and Classic scoring
that would like to take advantage of new technologies
Interfaces with Numerous Systems Providing
without changing their current scoring setup, Brunswick
Endless Flexibility
The system will interface with QuickBooks , Bowler TRAC ,
®
®
Brunswick Tournament, Brunswick League Record Service
(LRS), CDE Tournament,CDE League Software, Micros®
with Embed® and Sacoa® Game Card Systems. Data can be
in Security
imported and exported manually or automatically at any time,
Vector Plus is the only system that backs up scoring data
and Vector Plus is BITS compliant for easy exchange of data
every two seconds per lane to protect you from data loss.
with other systems.
alert you of a problem so you can easily restore data from
the front desk.
representative to find out about all the features that
integrate with legacy systems.
POS, Azbar® or Berg® Beverage Control, and is compatible
System Backup Every Two Seconds for the Ultimate
Data is backed up automatically, and failure notification will
offers legacy system support. Call your Brunswick
New uChoose Features Take Interactivity
to a Whole New Level
Beyond the wide range of standard and optional modules
Unbeatable Theft Protection Means More Money
that allow you to tailor Vector Plus to meet your individual
on Your Bottom Line
needs, Brunswick is introducing new uChoose features to
You can completely control and configure any aspect of the
the system. uChoose Theme Selection and uChoose
management system, and account for all transactions in
Media Manager will make bowling more fun for your
every area of your center to protect against errors and theft.
customers, and will give you the power to professionally
Sales can be tracked by terminal or employee for 100 percent
market your center and generate more revenue.
accountability, and secure passwords protect all sensitive
information. You can grant or deny access to individual users or
groups of users and vary access by employee.
5 | www.brunswickbowling.com
www.brunswickbowling.com | 6
System Highlights
uChoose
Introducing Uchoose—NEW features That
will help you rev up your marketing and
make the bowler experience even more fun.
uChoose Theme Selection
uChoose Media Manager
uChoose Theme Selection lets bowlers select their own
uChoose Media Manager gives you total creative control
themed environments right at the lane. Bowlers can select
over everything that appears on your center’s screens—
from an array of fun and creative animations designed to
from score sheets to exciter sets to commercials promoting
appeal to bowlers of every age and skill level—from kids to
your specials.
adults and from casual to competitive bowlers.
It packs a full suite of tools that lets you easily create custom
You’ll also find new themes like the kid-favorite Jungle
score sheets and exciters (like birthday messages with the
Jive or the retro Schtick Man. Players pick a theme when
honoree’s photo) as well as impressive commercials. The
inputting their names, and the graphics apply instantly.
software imports all kinds of files, including .jpgs and .mpgs,
I N T ER A C T I VE
GAMES
and it’s easy to use, so you don’t have to be a computer whiz to
create professional-looking results.
Uchoose Theme Selection
uChoose
Deliver a constant stream of fun with this huge
collection of fast-paced, humorous, perfectly
timed Graphics Designed for Every Age.
uChoose Theme Selection
I N T ER A C T I VE
GAMES
Now, bowlers can choose their own themed environments right at the lane, and themes are applied instantaneously so bowlers don’t have
to wait. Choose from an array of creative new themes designed for every age and skill level—from kids to adults and from casual to
competitive bowlers.
•Bowlers can instantly change the theme to get the look, feel and fun they’re after
•Appeals to every age group—kids, juniors, adults, leagues
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•Corresponds to specific occasions, such as birthday parties, holidays and open play
TTL
•Cued to every bowling frame and situation—open, foul, split, spare, strike, strikes in a row, turkey
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•Includes animations that welcome customers to the lane, and encourage them to stay and bowl
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Monster Mischief Animation
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•Hundreds of standard animations and graphics included
•Themes can also be set automatically to be used for specific leagues and events
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Monster Mischief Score Sheet
1.9
Red
1.9
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Monster Mischief – Optional
ATTITUDE CAFE
JUNGLE JIVE
Kids will love watching these two monsters
Attitude Cafe is a collection of high-tech,
Kids will dig watching these mischievous
wreak havoc throughout the bowling center.
digital designs with a raw edge and cool
monkeys, tantalizing tigers and grumpy
Great for families with children and open-
sound effects that will be the favorite of
gorillas romp through the jungle, bowling
play customers of all kinds.
teens and adults alike.
with boulders and crashing through pins.
uChoose
Welcome to Club 300. pull up a chair for some
Bowling Soup, and be prepared. This is definitely
Not the same old schtick.
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1.9
Schtick Man – Optional
Bowling Soup
Club 300
The cool, retro stylings of Schtick Man will
An eclectic collection of animations, graphics
Your competitive bowlers will get a kick out
charm little kids and take adults back to their
and effects designed to mix things up, and
of this collection of animations featuring
childhood. Full of distinctive animations that
enhance the fun for teens and adults during
muscular dudes and alley cats having a little
can’t be found anywhere else in the industry.
open play.
grown-up fun on the lanes.
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Schtick Man Animation
1.9
Schtick Man Score Sheet
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Oh, Jingle Balls, Jingle Balls, Jingle all the way,
Oh what fun it is to ride on a Mongoose BMX bike
built for the whole family.
TTL
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uChoose
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The Keglers’ Score Sheet
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The Keglers
Jingle BAlls
extreme Sports
The Keglers are all about having good,
The holiday season is a great time to tune in
Extreme sports fans will enjoy watching these
old-fashioned family fun, and they do it with
to Jingle Balls—a collection of Christmas-
fast-paced, exciting and sometimes spine-
pin-smashing success. You might even see a
themed graphics and animations that will
tingling film clips featuring everything from
resemblance to your own family.
get you in the holiday spirit.
rock climbing to skiing to BMX bike racing.
The Keglers’ Animation
uChoose
Holy Animatronic Pins, The bowling cosmos have ALIGNED,
RAINING down Strikes and Spares UPON all who love the
game and aren’t afraid to DV8 from the norm. Bless You.
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DV8 – Optional
Love the Game – Optional
Cosmic Crush
This collection of black-and-white edgy
Love the Game captures all the raw emotions
Designed to complement the cosmic experience,
images of today’s young adults determined
of the great game of bowling. From the thrill
Cosmic Crush features glowing graphics,
to live by their own rules will appeal to all
of a 300 game to the agony of rolling a gutter
meteors and animations from outer space that
who prefer to DV8 from the norm.
and everything in between, we’ve captured it all.
will appeal to the alien in everyone.
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Bowlopolis * – Optional
A great way to enhance your Bowlopolis
program, this theme features more than 65
animations designed to draw young bowlers
into your center and keep them coming back.
* For BPAA Bowlopolis members.
Custom Themes
Easily Create an infinite number of custom
themes with uChoose Media Manager using
photos, videos or graphics to give your
center its own distinctive brand personality.
Custom Themes
In addition to all the options bowlers can select through uChoose Theme Selection, only Vector® Plus offers you
the ability to easily create custom themes to give your center a distinctive look and feel using uChoose Media Manager.
•Create an infinite number of designs with uChoose Media Manager’s easy-to-use, built-in layout tools and templates
•Use in conjunction with the Event Host Manager to create the ultimate birthday party experience
•Create an additional revenue stream by offering score sheet advertising to complementary businesses
•Mix and match preloaded animation themes and score sheets or create your own
•Customize with photos, videos or graphics for limitless combinations
• Personalize the bowler experience by using bowler-provided photos, company logos or videos for special events like
birthdays and company parties
•For kids’ birthdays, choose from preloaded Happy Birthday templates designed for boys and girls with colorful
balloons and clown faces
On-Lane Display
Put bowlers in the driver’s seat and keep
them fully informed with numerous features
that allow them to view everything from
bowler Statistics to bowlers on another lane.
On-Lane Display
In addition to uChoose Theme Selection and custom themes,
Ball-Speed Reporting
Vector Plus also comes preloaded with more than 100
•Displayed on score sheet by pinsetters with pin-fall cameras
easy-to-read score sheet designs, a bold, new interface and
•Choice of miles or kilometers per hour
numerous bowler features.
•Allow skilled bowlers to fine-tune their game
Standard Score Sheets
Score Correction
•Four visually engaging styles
•Score corrections can be handled quickly and easily
•More than 100 score sheet display options
at the lane or from the front desk
®
•Configuration options include open-play, cross-lane
and league modes
Frame Displays
• Choice of 5- and 10-frame views
• View up to eight bowlers on-screen at once
• Multiple colors to track league game status
• “Bowler Up” indicated by color change or arrow
Basic With Pin Indicator
Split Score Sheet—Vertical
View Another Lane
•Allow bowlers to view scoring on another lane
from the console
Automated Bumper Control
•Maximize the use of your lanes and revenues by
and league results
allowing bowlers to assign bumpers to individuals
Pin Indicator
• No more having to place kids on one lane and adults
on another, especially with limited lane availability
defined advertisements) or partial quarter-screen modes
On-Lane Advertising
Split Score Sheets
•When lanes are not in use, put Vector Plus to work
•Allow both lanes to share the same monitor
Flag
•Input/display in any of 23 languages
• Easy access to bowler game scores, score statistics
•Option to view two score sheets at a time on a single monitor
PCB
•Bowlers can select the language at the console
• Select skip/move/current bowler
•Display the standing pins in full screen (with customer-
Basic
Language Selection
•Free up a monitor for displaying other entertainment
cross-selling your products and services
•Easily create your own ads using uChoose Media Manager
•Advertise to bowlers on the lanes with scrolling banner
ads or messages
Split Score Sheet—Horizontal
Classic Games
No Tap
Classic Bowling
uChoose
DESIGNED FOR EVERY AGE.
E N T E R TA I N M E N T
Multiply the fun by offering bowlers
entertaining games within the game,
displayed on screens throughout your
GAMES
GAMES
center or only on selected
lanes.
INTERACTIVE
online scoring
INTERACTIVE
Games
INTERACTIVE
online scoring
INTERACTIVE
GAMES
Classic Games
No Tap
No Tap
Add variety and excitement to the game of bowling by
No Tap
allowing bowlers of widely varying skill levels to compete
•Credits bowlers for strikes, even with lower pin counts
evenly while playing on the same lane.
•Great for tournaments and special events
3-6-9 Free Strike
•Levels the playing field by giving bowlers automatic strikes
in the third, sixth and ninth frames
•Can be combined with 3-6-9 Free Strike
•Six-, seven-, eight- and nine-pin No Tap settings
•Perfect for Pro-Am tournaments or for groups with bowlers
Best Frame
of different skill levels
•An exciting, fast-paced, doubles-only tournament-style game
Red Head Pin
•A red pin in the head pin position gives the bowler a
No Tap
•Available in all open bowling modes
•The best score for each frame carries down to create
the team score
chance to win
Odd/Even (with GS®Series Pinsetters only)
•If bowler rolls a strike, a winning animation is displayed
•Fast-paced, one-ball-per-frame game
•Prizes such as free games or sodas can be awarded
•Credits bowlers with a spare for bowling over an odd
number of pins and a strike for bowling over an even
number of pins
•Ideal for tournaments and special events
Interactive Games
INT E R A C T IV E
GAMES
Create a little friendly competition with
Interactive Games allowing bowlers to
compete against each other lane to lane.
Interactive Games – Optional
Dramatically enhance open-play fun and league competition
Pick-A-Prize Event
by allowing bowlers to compete against each other from
•The team simply selects one of three doors to reveal prize
lane to lane. In-center marketing materials included.
Speed Strike
Championship Racing
•The lane that bowls a strike the fastest after being cued wins
•Race your car to the finish line by achieving
•Participating lanes and times of strikes are displayed
center-defined goals (strike, spare, frame count, etc.)
•Cross the foul line and the car moves backward
•First car to cross the finish line wins
Tug-O-War
•The required number or a center-defined number of
strikes is set at the start
Fast Lane
•Each strike moves the rope in the team’s direction
•Computer randomly selects goals (strike, spare, etc.)
•First team to reach required number of strikes wins
•Points are only awarded for goals when they are displayed
•The lane with the most points at the end of the time period wins
Walking Pin
•As bowlers achieve center-defined goals, pin walks
Perfection
from lane to lane
•Set a list of goals (strike, spare, etc.)
•Three different ways to play and a variety of ways to win
•Display a list of goals still needed to win
•The first lane to complete all goals wins
Congratulations · Round Winner
IN
GA
Scoring Consoles
Raise Your Center’s Image with Stylish Scoring
Consoles, and Get easy operation, nonstop
performance and long-lasting durability, Too.
Scoring Consoles
These scoring consoles deliver outstanding performance, quality and incredible style. Choose between easy-to-use
keypad or high-tech touchscreen consoles. The sleek design will look great in any environment, and the small footprint
gives you the ultimate in flexibility during installation.
• The high-tech, stylish look and feel fit perfectly in any environment and will make your center look great
• Our single pedestal, wishbone pedestal or tabletop mounts offer you endless installation flexibility
•Choose from high-tech touchscreens or keypads
•The glow-in-the-dark effect will enhance your cosmic experience
•The two-way intercom allows bowlers and the front desk to communicate freely
• Highly durable construction will withstand high-traffic use
• The friendly, simple user interface will delight bowlers and keep them coming back for more
Go to www.brunswickbowling.com, visit the Scoring and Management section
and click on Gallery to see photos of scoring installations.
Circular Ball Rack with
Vector Keypads
Triangle Table with Vector LCD
Coffee Table with Vector LCD
Wishbone with Vector LCD
Scoring Monitors
Keep customers more engaged and entertained
with these spectacular monitors displaying
everything from scoring and animations
to sporting events and music videos.
scoring monitors
Our commercial-grade, best-in-class Samsung LCD overhead scoring monitors will delight and entertain your
bowlers, and provide you with long-lasting quality and peace of mind.
•Ideal monitors to display Vector® Plus scoring, TV programming, advertising and Digital Signage content
•32", 40" and 46" commercial-grade monitors
•High-definition capable
•Control monitors remotely from the front desk
•Display automated marketing messages
•Ability to deliver scrolling banners or text messages during play
•Single, double or triple monitor configurations
•Continuous and standard support structure
Go to www.brunswickbowling.com to see photos of centers with LCD widescreen overheads.
Standard Support Structure
Continuous Support Structure
Bowling MUsic Network
uChoose
Str eam the hottest entertainm e n t
programming for your customers 24/7,
while giving yourself a compelling media
outlet to advertise internal products and
services as well as outside businesses.
I N T ER A C T I VE
GAMES
Bowling Music Network –
Optional
Bowling Music Network is your own cutting-edge entertainment network, allowing you to entertain customers with
the latest music videos, and utilize “captive audience advertising” to maximize your communication and drive revenue.
•Display on Digital Signage, scoring monitors, Video Masking Units and other monitors throughout your center or
only on selected screens
•Play thousands of music videos with multiple channels
•Play in-center promotional videos and advertisements
•Build additional revenue selling and playing outside advertising
•Show bowling instructional tips to help your customers
•Show bowling and equipment safety videos to lower risk and reduce liability
To learn more about Bowling Music Network go to www.bowlingmusic.com.
North America
Only
Uchoose Media Manager
uChoose
Market your center, customize your system
and drive incremental revenue like never
before with new uchoose Media Manager.
uChoose Media Manager
Until now, centers had to be experts in digital media
I N T ER A C T I VE
GAMES
to create their own ads and custom scoring graphics.
With uChoose Media Manager, you can easily create
your own graphics or choose from an array of pre loaded and creative new ads to promote fun bowler
features like Internet Reservations, Online Scoring,
uChoose Theme Selection and custom scoring graphics.
Ads can be displayed easily throughout your center on
scoring consoles, overhead monitors and Digital
Signage. For centers with Internet Reservations,
bowlers can even make their selections before arriving
at the center. The options are endless.
•Create custom exciters, score sheets, commercials
and Pin Indicator replay ads
•Uses any type of media (.jpg, .bmp, .mov, .mpeg, .mp4, etc.)
•Easily edit images without an external graphics program
•Once media is loaded, you can easily add or reorder
•User-friendly search function and easy preview feature
•Automatic file formatting, resolution and naming
•Numerous, creative preloaded templates to choose from
Digital Signage
Vividly display sales-building ads for any product
or event within your center, plus generate added
revenue by offering in-center advertising to
outside businesses.
Advanced scheduling
capabilities allow you to
Dynamically displays
simplify management
Vector® Plus Data with
and target bowlers with
complete flexibility
relevant messages
Digital Signage –
Optional
Ex c l u s i v e
The Brunswick Digital Signage system can help you drive
Live Scores: Top 10
Individual High Scratch Average
incremental revenue and improve customer service by
Lanes: 1-8
Results through game: 1
allowing you to better communicate with your customers
and cross-sell products and services. With Digital Signage,
you can display everything from your waiting list to
your latest promotion.
•Intuitive user interface makes it easy to input/update
display content and establish/modify display schedules
•Display wait lists and price menus in real time
•Display lane assignments, show live scoring, and
advertise products and services with continuous
Sample League Status Board
scrolling text messaging
•Comes with an extensive library of customizable ad
templates, marketing and promotional videos, and
promotional material for open bowling, league bowling,
Show multiple
panels of
ndlanes.com to reserve your lane today. Follow us on Facebook for the latest events and specials. Go to www.dreamlandlanes.com to reserve your lane today. Follow us on Facebook for the latest
Cosmic Bowling®, snack bar, parties, pro shop and more
•Display live scoring to create added excitement during
information at
competitive play, rewarding competitive bowlers by showing
once to cross-
high scores after each game or over the entire season
market to bowlers
•Generate additional income streams through sales of
advertising to other local businesses. Ads are automatically
Sample Price Menu with Waiting List
Scrolling text
tracked and verified on the system with “proof of play” reports
•Manage your marketing from anywhere with full accessibility
to your system via the Internet
Go to www.brunswickbowling.com to see more examples
of Digital Signage.
"Customers love seeing their wait list status on Digital Signage."
Jeff Boje
Pr o pr ieto r o f multiple ce n te rs in Florida an d Missou ri
Event Host Manager
Manage birthday parties, corporate outings
and special events with ease and attract
more of these lucrative gatherings.
Event HOST Manager
Ex c l u s i v e
Parties and events are big business. Event Host Manager has everything you need to build and manage a highly
successful and highly profitable event business. The system is loaded with easy-to-use tools, such as comprehensive
task lists and automated emails to keep attendees informed of activities.
•The process-driven design makes managing events easy by breaking the process into a series of intuitive and
sequential steps
•Easily manage multiple resources, including bowling lanes, meeting rooms, party rooms, laser tag and bumper cars with
seamless Vector® Plus integration
•User-friendly dashboard allows you to see reservations and upcoming tasks at a glance on a daily, weekly or monthly basis
•Generate automated task lists for each step of the event management process
•Automatically produce brochures, contracts, surveys, thank-you letters and other materials to help you present an
organized and professional image
•Quickly and easily create emails to keep all parties informed of pre- and post-event activities
•Customer database features and reports help you track ongoing sales and marketing activities
Advanced Reporting
Automated Document Creation
Internet Reservations
Set your center apart from the competition
and dramatically extend its reach via the
hottest internet marketing avenues.
INTERNET RESERVATIONS – Optional
Ex c l u s i v e
Internet Reservations can help you increase revenue by extending your marketing reach to potential customers of all ages
on the Internet. Not only will customers be able to reserve lanes online, but they can then easily share their reservations
with family and friends through popular social networking sites like Facebook and Twitter, exposing you to more and
more potential customers.
•Designed and formatted for smartphones—a Brunswick exclusive
•Enable customers to view lane availability and make reservations online – live, in real time
•Control and/or restrict availability by selected days, time periods and lanes
•Player data can be sent to the lane automatically when the reservation is issued
•Bowlers can add food and beverage or a party package at the time of reservation
•Bowlers can add themselves to the wait list and track their status from any venue in the center
•Users can make a deposit or pay in full
•Reservations can be shared through more than 40 social networking, email and blogging web sites to create a viral effect
•Bowler data is kept in a customer database for future marketing
Further grow your business by
promoting and selling party
packages as people are making
online reservations
It takes only Three incremental reservations to cover the monthly cost of Internet
Reservations. Centers using the service are averaging 70 reservations per month.
Do the math
Online Scoring
LET FAMILY AND FRIENDS MONITOR THE PROGRESS
OF THEIR FAVORITE BOWLER RIGHT FROM THEIR
HOME WITH EXCLUSIVE ONLINE SCORING.
Online Scoring – Optional
Ex c l u s i v e
Online scoring allows visitors to your web site to view live scoring action for any pair of lanes in your center. Your
bowlers will love the high-tech convenience of allowing family and friends to follow their progress online during a
tournament or league final. It’s also a great way to bring your center to potential customers at home, and share the
fun and excitement of bowling with the whole family.
•Great for monitoring league, tournament or children’s group play when you can’t be there to watch in person
•Post live scoring action on your Digital Signage for anyone throughout your business to see—generating more
excitement during league or tournament finals
•More than 21,000 visitors viewed the tournament live
•Almost 5,000 visitors viewed online scoring during finals
•V isitors originated from more than 60 countries
•The average visitor length was more than 30 minutes
•Every third visitor stayed for more than one hour
Fast Stat
Check out these Amazing Online
Scoring Statistics from the 2010
Brunswick Euro Challenge in Paris
Database Marketing
Create targeted promotions that increase
how often customers visit your center and
how much they spend each time they come.
Customer Database
Bowler’s Rewards Frequency Program – Optional
There’s no quicker way to increase your revenue than to
The Bowler’s Rewards Frequency Program is a great way to
effectively market to existing customers. A comprehensive
turn new or occasional customers into repeat business.
customer database will allow you to increase customer visits,
Reward customers every time they come to your center with
increase the time customers spend at your center and increase
points they can redeem for various rewards.
the amount of money they spend every time they come.
•Reward customers for purchases throughout your center
•Automatically capture and powerfully manage valuable
•Establish point levels and corresponding rewards
and actionable customer data
•Create valuable reports to track and analyze member spending
•Draw from database to implement targeted direct
•Membership cards with bar codes speed up transactions
marketing programs
•Target campaigns based on gender, age, ZIP code/home
Bowler’s Rewards Promotional Kit – Optional
address and marital status
•Customizable data collection form, flier, coupon, poster,
•Create custom fields to track data such as bowling score
averages to target bowlers of different skill levels
•Generate detailed reports to examine data
•Database is BITS compliant for easy exchange of
data with other systems
employee button and overhead monitor graphic
•Uses popular, standard page layout and graphics file formats
that you can easily output yourself or supply as finished art
files to quick printers or other budget production vendors
•Import and export data from Bowler TRAC and
CDE software
Membership Card
Extensive Demographic Tracking
Point of sale
Lane Con trols
Accurately calculate, collect and track every
dollar spent anywhere in your center—all via
one centralized and easy-to-operate system.
Point of Sale
With Vector® Plus, Point of Sale (POS) stations can be dedicated
to operate specific areas, such as bowling, bar and snack bar or
assigned to control multiple areas—great for lighter staffing
hours or small centers where products are sold from one location.
Products and Departments
•Create an unlimited number of products, departments and
subdepartments for flexibility, control and precise accounting
of all sales
Quickly and easily view the
status of your lanes with
this user-friendly interface
Tabs
•Create a customer tab and add to it from any POS station
•Split tabs and take individual payments
•Track tabs by customer name, table or lane number
•Create one bill that combines bowling, food and
beverage, billiards, etc.
Payments
Integrated POS
simplifies operations
and cash controls
Rates and Periods
•Establish rate periods so you can offer tiered pricing
and day-part specific products
Package Pricing
•Increase sales and speed operations by creating package
pricing for unlimited products, such as two games of
bowling, shoes and a pizza
Food and Beverage Modifiers
•Set up modifiers associated with appropriate products—
such as pizza, hamburgers and other sandwiches—providing
more accurate orders and reduced product waste
Remote Order Printing
•Available remote order printing function sends orders
from any POS station to the bar, kitchen or any location
•Remote order printer (optional)
•Accept and process credit card, debit, game and gift card payments
•Available integrated payment card interface (optional)
•Percentage or dollar discounts can be applied to individual
products or transaction total
•Gratuity can be added on a bill or adjusted later with tip included
Tax Management
•Tax control mode allows products to be switched from
taxable to nontaxable status
•Select applicable taxes by product and add up to
Accounts
•Create accounts for select customers, groups or companies
•Track special event deposits and league prize funds
15 taxes per product
Security
•New user roles for improved cash security and employee accountability
•Session control by terminal with manual and automatic logoff—
perfect for F&B server stations
•New login/logoff features with optional access cards
•Supports virtual cash drawers to better track employee sales
and productivity
Package Pricing
Food and Beverage
Customizable Ticket Messages with
Modifiers
Remote Order Printing
InterFaces
Interact seamlessly with the leadinG
restaurant, bar and entertainment center
Systems to better leverage your existing
investment and operational proficiency.
Ex c l u s i v e
®
MICROS POS – Optional
EMBED®/SACOA® GAME CARD SYSTEM – Optional
•Automated interface to the best-selling comprehensive
•Brunswick partnered with the amusement industry’s
restaurant POS system
leading providers of “cashless” payment solutions
•Seamless integration with Vector® Plus
•Interface connects Vector Plus to EMBED and Sacoa
•Scalable to meet the needs of both individual
equipment that loads credits/value onto magnetic-striped
and chain operations
cards that can be used as payment for arcade games,
•Perfect for high-volume businesses with multiple food
laser tag or other amusements in your center
and beverage points of sale
•Integrated payment system improves efficiency,
•Available with optional handheld terminals to further
encourages increased customer spending and builds
enhance your level of service and increase sales
profits throughout your center
AZBAR /BERG Beverage Control – Optional
®
®
•Seamless integration with the industry’s leading beverage dispensing equipment
•Substantially reduces shrinkage and minimizes lost bar sales
•Beverages will not dispense without direct accountability for
each transaction in Vector Plus or Micros
Lane Controls
Lane Con trols
Increase revenue in the most direct possible
waY—by keeping more of your lanes in action
and maximizing lineage in your center.
LANE ON and STATUS DISPLAY
Wait List
•Turn lanes on/off quickly and efficiently
•Allow customers to prepay for their bowling, then go
•Easy-view lane graphics show center activity at a glance
spend freely on other activities while they are waiting
•Automatically display scheduled reservations
for an available lane
•Integrates with Internet Reservations and Event Manager
•Customers using Internet reservations can add themselves
•Global settings support standard lane preparation for
to the wait list via a smartphone
leagues and other scoring arrangements
•Download bowler names when lanes open to speed service
Advanced Reservations
•Wait list status updates can be displayed in real time on
the optional Digital Signage system
Quickly and easily view the
•Take reservations and deposits from customers at the
•Create and easily manage wait lists for various
status of your lanes with
counter or over the phone using an easy-to-operate layout
operations—bowling, billiards, lounge, etc.
this user-friendly interface
•Locate and modify previously made reservations with
a handy search tool
Score Correction
•User-friendly drag-and-drop interface features color-coded
•Score corrections can be handled quickly and easily
reservation types
at the lane or from the front desk
•Automatically apply rates for designated days and times
•Quickly add bowler names and products to any reservation
Integrated POS
simplifies operations
and cash controls
Advanced Reservations
Pinsetter Controls
Ex c l u s i v e
Mechanic’s Wireless Handheld
Reduce lane downtime, increase equipment
reliability and trim maintenance costs—while
saving your staff countless steps and
valuable time.
Mechanic’s System
Automatic Pinsetter Shutdown
•Runs on handheld, wireless devices
•System automatically turns off power to pinsetters
•Interfaces with any manufacturer’s pinsetter
when lane is not in use
•Start, stop, reset, hold and bumper control
•Save energy costs and add more money to the
•Instant text messaging between the front desk
bottom line
and mechanic
•Tracks error information and generates error
•Includes special features for Brunswick GS®
Series pinsetters
- Real-time mechanic error notification alerts
Instantly communicate
with the front desk,
managers or
mechanics using
the wireless device
Ex c l u s i v e
the wireless device
•Set any pin combination on demand from the scorer
during open play or from the front desk at any time
•Excellent capability to offer serious bowlers split/spare
- Set any pin combination from the handheld device
practice, as well as to reestablish pin positions after
- Stops Summary Report, including frames per stop
inadvertent resets
- Stops by Error Code and Stops by Lane Report
•Integrates with the Mechanic’s Wireless handheld
SPARE PARTS INVENTORY SOFTWARE
Control any pinsetter using
GS-X™ On-demand Pinsetting
Ex c l u s i v e
history reports
•Manage inventory levels and reorder points
•Easily search inventory for specific part numbers,
suppliers or categories
•Track pinsetter preventive maintenance to keep
pinsetters operating at peak performance
•Manage supplier information
•Assign specific parts and orders to preferred suppliers
•Easily create and manage parts orders
•Automatically generate orders based on predefined
inventory reorder points
GS-X On-Demand Pinsetting
”The GS-X™ is the easiest pinsetter to learn and by far the most
reliable pinsetter that I’ve ever worked on."
Chuck McDowell
H ead Mec hanic – The Alle y, JOMA Bowlin g Ce n te rs, Wichita, KS
Labor Management
TimePro Labor Management
Manage your center’s employees more systematically
to hold down payroll costs, while increasing
worker productivity and effectiveness.
®
TimePro Labor Management – Optional
•Control labor costs by more efficiently scheduling and
forecasting employee hours, curtailing overtime hours,
eliminating unauthorized hours and reducing
manual processes
•Seamless integration with Vector® Plus
•View sales per man-hour to measure employee efficiency
•Utilize variance analysis and labor forecasting tools
•Simplify labor-management reporting
•Virtual or hardware-based time clock solution with a
Time Clock
card swipe and bar code clock
•Available biometric fingerprint readers
Dynamically manage
labor costs and employee
scheduling, and easily
compare against
budgeted sales and
labor costs
Virtual Time Clock Solution
Graphic User Interface (GUI)
allows user to easily schedule
employees for multiple shifts
and multiple departments
League & Tournament
Efficiently handle the additional record keeping
and administration that go along with hosting
bowling leagues and tournament play.
LEAGUE and TOURNAMENT Management – Optional
•Integrates with Brunswick Tournament, CDE Tournament, and CDE League Software applications
•Provides easy league accounting and record keeping, including prize fund tracking
•Ability to create “Lite Leagues” for leagues that don’t use your administrative services
or for regular nonleague clubs and groups
d
un
Track league de
pos
it, p
ri z
ef
sa
ou n t
acc
nd
s
League and Tournament
Locker& Rental control
Effortlessly manage traffic and streamline
collections for All time-based products,
turning these valuable assets into a nonstop
revenue stream.
Locker Management –
Optional
Rental Control –
Optional
•User-defined color coding allows you to check status
•Supports multiple rental products—everything from
(vacant, reserved, overdue, rented, expired and storage)
billiards to darts
at a glance
•Control which products work with which resources
•“Banks” of lockers can be created to closely match the
to reduce potential for employee theft
layout of your center
•Six standard images available
•The system notifies you of maintenance problems and
•Centers can also create and use their own images
generates invoices and utilization reports
•Software integrates with POS system for prepaid
•Integrates with POS system
and post-paid time games
•Create usage reports and integrate with wait list
Locker Management
Billiards Light and Time Control
Completely
customizable layouts
Service & Support
GET ALL OF THE EXPERT CONSULTATION, PRODUCT
INSTALLATION, TRAINING AND CUSTOMER SUPPORT YOU
NEED FROM THE MOST EXPERIENCED, RESOURCEFUL
AND RESPECTED NAME IN THE BOWLING BUSINESS.
INSTALLATION SERVICES
TECHNICAL SUPPORT
Brunswick products are installed by skilled, authorized installers
Brunswick provides the industry’s most knowledgeable and
who are held to stringent guidelines and are subject to random
responsive Technical Support team. Product experts answer
quality audits to ensure each installation meets the industry-
calls /—every day of the year, and high-priority calls receive
leading standards of Brunswick. To maintain product installation
immediate attention.
expertise, Brunswick conducts continuous installation training
for all authorized installers.
PRODUCT TRAINING SERVICES
ELECTRONIC REPAIR CENTER
Your source for electronic repairs and exchanges since , the
Brunswick Electronic Repair Center offers competitive pricing on
Brunswick offers the industry’s best product training courses
hundreds of electronic repair products. Repairs are performed by
to ensure your bowling center staff can proficiently operate,
OEM technicians with access to thousands of original drawings to
maintain and troubleshoot Brunswick equipment. Training is
ensure precision repairs. Brunswick supports current and legacy
available in local languages throughout our worldwide network
Brunswick products, including AS /, Frameworx, Classic and
of distributors.
Vector. We also repair electronic products related to Electronic
ON-SITE TRAINING
Triggering, Telefouls, Pinwall Wizard, GS Pinsetters and Authority
Lane Machines. We offer three convenient shipping options, pre-ship,
Training with your staff is performed at your center for
exchange and repair/return. All repair work is backed by a -day
maximum impact, convenience and effectiveness. System
warranty on rebuilt assembly materials and workmanship.
management and operational training are included with purchase,
and GS-X™ Pinsetter and Vector® Scoring maintenance training
is also available.
OFF-SITE TRAINING
WARRANTY RESOLUTION
Brunswick’s Warranty Resolution team can assist in resolving your
product issues and strives to process your claim within one business
day. All warranty shipments are prioritized to minimize machine
The Brunswick Seminar Series provides extensive instruction
downtime. The quickest and easiest way to file a warranty claim is
and hands-on practice that produces mastery of these systems.
online at www.brunswickbowling.com/service-support/warranty/
Training is offered at the Brunswick Training Center in Muskegon,
file-claim.
Michigan, and is available for Vector Scoring and GS-X Pinsetters.
CONTACT US
WEB-BASED TRAINING
For Technical Support, Electronic Repair, Product Training and
Web-based training is also available for Vector Plus Brunswick
and CDE League Software, CDE Tournament, Billiards Light and
Time Control, Payment Card and Game Card, Bowler’s Rewards
Frequency Program, Remote Order Printing, Event Host Manager,
Warranty Resolution, call 1···
Technical Support Email: [email protected].
Electronic Repair Email: [email protected].
Warranty Resolution Email: [email protected]
Digital Signage and Interactive Games.
To learn more about the various training opportunities
offered by Brunswick and to view our training calendar,
go to www.brunswickbowling.com/service-support/training.
VECTOR
PLUS
CENTER NETWORK SYSTEM
®
&YOU
The goal of a bowling center is pretty simple: Provide a better all-around experience for your customers so they come back more often and stay longer.
Which means running more smoothly and efficiently day in and day out, and at the end of the day, creating growth and increased sales.
We’ve intentionally designed the Vector® Plus Center Network System to deliver these results through dozens of ingenious center management and scoring
features—including many that are exclusive to Brunswick, and countless more that are widely acknowledged to be the forerunners in the industry.
Talk to your Brunswick representative for expert advice on selecting or upgrading to the Vector Plus solution that’s right for you.

Vector ® plus center network system

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