catering services - Ladisa Ristorazione

Company Profile
years
years
2
Bio,Dop
and
Bio,Dop and
Igp product
Igp
product
employees
employees
million
meals
million
meals
per
year
per
year
products
products
plants
plants
served
served
Four generations of company history
Our company history dates back over four
generations but its essence is captured in one
word: quality. Today, Ladisa S.p.A. is an organisation of distinction in the catering industry.
From its original keen enthusiasm shared over
the stoves of a traditional Bari trattoria, the
company has developed into an established
business with branches throughout Italy.
The core business of Ladisa S.p.A. is catering
services for schools, hospitals, public institutions, ministries, and private companies.
However, the company is also recognised for its
other sectors such as the supply of high quality
foodstuffs, commercial catering and banqueting
and the production of ready-made meals, as well
as the planning and construction of industrial
kitchens and global service assistance. The
company also invests in technology, innovation
and training and today ranks as one of the top
twelve firms operating in the field.
80% certification for organic, D.o.p (protected
denomination of origin) and I.g.p (protected
geographical indication) products. 200,000
products handled. 40 years of experience. 3,000
employees. 12 million meals per year. 450
facilities served.
3
From north to south,
we cover it all
Ladisa S.p.A. currently manages 12 production plants
serving over 450 facilities throughout south, central
and north Italy. The headquarters are in Bari, with
other offices in Rome, Genoa, Turin, Pordenone,
Matera and Chieti.
OUR
PRODUCTION
PLANTS
DAILY
PRODUCTION
CAPACITY
Bari
60.000
Torino
20.000
Genova
5.000
Chieti
4.000
Taranto
4.000
Roma
3.000
Brugnera (Pordenone)
3.000
Matera
2.400
Cerignola
2.000
Fasano
1.850
Corato
1.500
Venosa
950
Quality Above All
Regions Served
Offices
Quality is the keyword for a company intent on
growth. Quality in our choice of suppliers, quality of
products, quality in services provided and quality in
customer satisfaction. This is Ladisa’s calling card.
We believe that quality also means respect: for the
environment, for others and for the world around us.
This also means building a business model that
constantly invests in its real assets: the staff, who
contribute to the growth of the company every day
of the year.
4
Our performance results
4%
7% 2%
Excellence
Catering for Schools
22%
Schools Catering
Hospitals Catering
Collective Catering
Commercial Catering
Others
Export
17%
Understanding
Catering for Hospitals
Ladisa S.p.A. studies the best solutions to provide a
quality service. Today, Ladisa S.p.A. is present in Italy’s
leading hospitals, thanks to our research on new
equipment and organisational procedures and our
know-how developed over years of managing
services in health and care structures.
48%
Collective Catering*= Ministries, law enforcement agencies, public
authorities, student support services and state-owned companies.
Commercial Catering**= High level catering, banqueting, foodstuffs
supply, private companies, other.
Power
Catering for Institutions
The company is accredited at the most important
Italian state institutions: we provide services for
ministry departments, armed forces (police,
carabinieri, finance police), public authorities, student
support services and high-level state owned
companies. We also oversee service management in
staff bar and canteen facilities.
Global turnover *
250.000
200.000
150.000
Elegance
Il Banqueting
100.000
50.000
0
The company focuses on customer satisfaction by
working closely with local councils, parent groups and
teachers. We organise training and food education
courses as well as Open Days at our meal preparation
facilities and visits to working farms to promote the
idea of healthy cooking.
2014
*mgl €
** Date Final Budget
2015
2016
2017
2018
2019
Working with a carefully-selected team of chefs,
maître d’s, dessert decorators, confectioners and
sommeliers, Ladisa S.p.A. can organise corporate
coffee breaks, working breakfasts, company events
and institutional ceremonies.
CATERING SERVICES
5
Business
The company
Ladisa S.p.A. also organises made-to-measure
services for private companies: our team of experts
can offer planning proposals to manage catering
services for private companies (including factories),
acquiring existing meal preparation facilities or
building them from scratch. Moreover, our presence
throughout the country means we can offer catering
on wheels, satisfying all possible customer needs.
Quality
Foodstuffs
Using an established network of suppliers and
logistics with platforms in different regions of Italy,
we can supply foodstuffs and non-food products to
both private and public companies within 24 hours.
Tradition
Bio, Dop and Igp
The company is characterised by its use of products
which are organic, short supply chain, D.o.p
(protected denomination of origin) and I.p.g
(protected geographical indication). Our selection of
organic producers who do not use pesticides or
artificial fertiliser is part of our environmental
mission and is complemented by our choice of D.o.p
and I.p.g products to safeguard both regional identity
and short supply chains, thus reducing the number of
stages in foodstuff supply.
CATERING SERVICES
6
Environment
Green methods
Ladisa S.p.A. has been aware of environmental
issues for a number of years; we were one of the
first catering companies to align our production to
meet the requirements of Italian Ministerial
Decree no.25 on eco-friendly catering (law passed
on 25/7/11). Every service provided uses methane-powered transport and energy saving
equipment and favours raw materials with a low
environmental impact.
Safety
Food traceability
CSB is a specialised management software tool which
allows us to check all movements of food products in
real time, from the moment they enter the company
production cycle (stock provision) until the final
phase of meal preparation. It is also allows us to plan
our supplies, so reducing transportation and helping
to protect the environment.
Logistics
Platforms
The company uses a logistics network which extends
throughout Italy. It is based on a series of certified
logistics platforms which guarantee efficiency, food
safety and management control, with warehouses of
over 1,000 m² handling tens of thousands of items.
Such a high level of organisation allows us to
continuously provide stock and renew provisions in a
matter of hours.
OUR OPERATIONAL PRACTICES
7
Research
The laboratory
The company’s laboratory is equipped with the latest
equipment to analyse foodstuffs used during the
production process. Specialised, qualified staff carry
out daily microbiological checks on raw materials and
prepared meals, as well as environmental swabs on
surfaces and utensils.
Invention
Planning and design
Thanks to a dedicated staff of architects, engineers,
surveyors and interior designers, Ladisa S.p.A. can
design and create innovative meal preparation
centres, bars, restaurants, kitchens and fully
equipped, operational warehouses of all types and
sizes.
Demand
Global Service
Over recent years, the company has developed its
expertise in the provision of services such as
caretaking, cleaning, maintenance, gardening and
reception. As a result, we can offer an “all-inclusive” package for all public and private company
requirements.
OTHER SERVICES
8
A seal of quality
Ladisa S.p.A. currently holds a variety of quality
certificates, which guarantee safety and quality for all
company production procedures.
CERTIFICATE No.
CERTIFICATE
No.
CERTIFICATO N.
AG/EMS-1349/S
AG/EMS-1349/S
CERTIFICATE No.
SI CERTIFICA
SI
CERTIFICA CHE
CHE IL
IL SISTEMA
SISTEMA DI
DI GESTIONE
GESTIONE AMBIENTALE
AMBIENTALE DI
DI
IT IS HEREBY CERTIFIED THAT THE FOOD SAFETY MANAGEMENT SYSTEM OF
LADISA S.P.A.
LADISA
S.P.A.
LADISA S.P.A.
VIALE GUGLIELMO
VIALE
GUGLIELMO LINDEMANN
LINDEMANN N.
N. 5/3-5/4
5/3-5/4 70123
70123 BARI
BARI (BA)
(BA) ITALIA
ITALIA
VIALE GUGLIELMO LINDEMANN N. 5/3-5/4 70123 BARI (BA) ITALIA
NELLE SEGUENTI
NELLE
SEGUENTI UNITÀ
UNITÀ OPERATIVE
OPERATIVE // IN
IN THE
THE FOLLOWING
FOLLOWING OPERATIONAL
OPERATIONAL UNITS
UNITS
NELLE SEGUENTI UNITÀ OPERATIVE / IN THE FOLLOWING OPERATIONAL UNITS
PIATTAFORMA LOGISTICA,
PIATTAFORMA
LOGISTICA, CENTRO
CENTRO COTTURA
COTTURA VIALE
VIALE GUGLIELMO
GUGLIELMO LINDEMANN,
LINDEMANN, 5/3-5/4
5/3-5/4 70132
70132 BARI
BARI (BA)
(BA) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA VIA
VIA LOIACONO,
LOIACONO, 3
3 74100
74100 TARANTO
TARANTO (TA)
(TA) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA VIA
VIA FORNACIAI,
FORNACIAI, SNC
SNC -- Z.I.
Z.I. 71042
71042 CERIGNOLA
CERIGNOLA (FG)
(FG) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA VIA
VIA ROBBIO,
ROBBIO, 62/74
62/74 00135
00135 ROMA
ROMA (RM)
(RM) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA VIA
VIA GELASIO
GELASIO ADAMOLI,
ADAMOLI, 469-469/A
469-469/A 16165
16165 GENOVA
GENOVA (GE)
(GE) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA VIA
VIA DEI
DEI GINEPRI,
GINEPRI, 16,
16, Z.I.
Z.I. 70033
70033 CORATO
CORATO (BA)
(BA) ITALIA
ITALIA
CENTRO COTTURA
CENTRO
COTTURA CORSO
CORSO UNIONE
UNIONE SOVIETICA,
SOVIETICA, 455
455 10135
10135 TORINO
TORINO (TO)
(TO) ITALIA
ITALIA
GUSTO :RISTORANTE,
GUSTO
:RISTORANTE, SELF-SERVICE
SELF-SERVICE PIAZZA
PIAZZA GIUSEPPE
GIUSEPPE MASSARI,
MASSARI, 8/10/12
8/10/12 70122
70122 BARI
BARI (BA)
(BA) ITALIA
ITALIA
GUSTO CAFFE'
GUSTO
CAFFE' :BAR
:BAR CORSO
CORSO ANTONIO
ANTONIO DE
DE TULLIO,
TULLIO, 11
11 70122
70122 BARI
BARI (BA)
(BA) ITALIA
ITALIA
E CENTRI
E
CENTRI DI
DI EROGAZIONE
EROGAZIONE DEL
DEL SERVIZIO
SERVIZIO
VIALE GUGLIELMO LINDEMANN N. 5/3-5/4 70123 BARI (BA) ITALIA
CENTRO COTTURA VIA FORNACIAI, SNC - Z.I. 71042 CERIGNOLA (FG) ITALIA
VIA LOIACONO, 3 74100 TARANTO (TA) ITALIA
VIA GELASIO ADAMOLI, 469-469/A 16165 GENOVA (GE) ITALIA
CORSO UNIONE SOVIETICA, 455 10135 TORINO (TO) ITALIA
È CONFORME
È
CONFORME ALLA
ALLA NORMA
NORMA
IS IN
IS
IN COMPLIANCE
COMPLIANCE WITH
WITH THE
THE STANDARD
STANDARD
È CONFORME ALLA NORMA E / O DOCUMENTO DI RIFERIMENTO
IS IN COMPLIANCE WITH THE STANDARD AND / OR REFERENCE DOCUMENT
ISO 22000:2005
ISO 14001:2004
ISO
14001:2004
E AL
E
AL DOCUMENTO
DOCUMENTO SINCERT
SINCERT RT-09
RT-09
PER II SEGUENTI
PER
SEGUENTI CAMPI
CAMPI DI
DI ATTIVITÀ
ATTIVITÀ // FOR
FOR THE
THE FOLLOWING
FOLLOWING FIELD(S)
FIELD(S) OF
OF ACTIVITIES
ACTIVITIES
PROGETTAZIONE ED
PROGETTAZIONE
ED EROGAZIONE
EROGAZIONE DI
DI SERVIZI
SERVIZI DI
DI RISTORAZIONE
RISTORAZIONE COLLETTIVA
COLLETTIVA PER
PER ENTI
ENTI PUBBLICI
PUBBLICI E
E PRIVATI:
PRIVATI: MENSE
MENSE
SCOLASTICHE, SANITARIE,
SCOLASTICHE,
SANITARIE, MILITARI
MILITARI E
E DELLA
DELLA PUBBLICA
PUBBLICA SICUREZZA.
SICUREZZA. PRODUZIONE
PRODUZIONE DI
DI PIATTI
PIATTI PRONTI.
PRONTI. PREPARAZIONE,
PREPARAZIONE,
TRASPORTO E
TRASPORTO
E DISTRIBUZIONE
DISTRIBUZIONE PASTI
PASTI CON
CON ANNESSI
ANNESSI SERVIZI
SERVIZI DI
DI PULIZIA
PULIZIA CIVILE.
CIVILE. GESTIONE
GESTIONE BAR,
BAR, TAVOLA
TAVOLA CALDA,
CALDA,
GASTRONOMIA DA
GASTRONOMIA
DA ASPORTO.
ASPORTO. PIATTAFORMA
PIATTAFORMA CENTRALIZZATA
CENTRALIZZATA PER
PER ACQUISTO,
ACQUISTO, TRASPORTO
TRASPORTO DISTRIBUZIONE
DISTRIBUZIONE E
E
COMMERCIALIZZAZIONE DI
COMMERCIALIZZAZIONE
DI MERCI
MERCI (NO
(NO FOOD)
FOOD) E
E DERRATE
DERRATE ALIMENTARI
ALIMENTARI PER
PER LA
LA RISTORAZIONE
RISTORAZIONE COLLETTIVA
COLLETTIVA E
E LA
LA GRANDE
GRANDE
DISTRIBUZIONE ORGANIZZATA.
DISTRIBUZIONE
ORGANIZZATA. LAVORAZIONE,
LAVORAZIONE, PRODUZIONE,
PRODUZIONE, CONFEZIONAMENTO,
CONFEZIONAMENTO, VENDITA
VENDITA E
E PREPARAZIONE
PREPARAZIONE DI
DI CARNE
CARNE E
E
PRODOTTI A
PRODOTTI
A BASE
BASE DI
DI CARNE
CARNE FRESCA
FRESCA E
E CONGELATA.
CONGELATA.
DESIGN AND
DESIGN
AND PROVISION
PROVISION OF
OF CATERING
CATERING SERVICES
SERVICES FOR
FOR PUBLIC
PUBLIC AND
AND PRIVATE
PRIVATE BODIES:
BODIES: SCHOOL
SCHOOL REFECTORIES,
REFECTORIES, HOSPITAL
HOSPITAL
CANTEENS, MILITARY
CANTEENS,
MILITARY AND
AND POLICE
POLICE MESSES.
MESSES. PRODUCTION
PRODUCTION OF
OF READY-MADE
READY-MADE MEALS.
MEALS. PREPARATION,
PREPARATION, TRANSPORT
TRANSPORT AND
AND
DISTRIBUTION OF
DISTRIBUTION
OF MEALS
MEALS AND
AND RELATED
RELATED CIVIL
CIVIL CLEANING
CLEANING SERVICES.
SERVICES. BAR
BAR MANAGEMENT,
MANAGEMENT, CAFETERIA,
CAFETERIA, TAKEAWAY
TAKEAWAY MEALS.
MEALS.
CENTRALIZED PLATFORM
CENTRALIZED
PLATFORM FOR
FOR THE
THE PURCHASE,
PURCHASE, TRANSPORT,
TRANSPORT, DISTRIBUTION
DISTRIBUTION AND
AND TRADE
TRADE OF
OF GOODS
GOODS AND
AND FOOD
FOOD PRODUCTS
PRODUCTS
FOR CATERING
FOR
CATERING SERVICES
SERVICES AND
AND LARGE-SCALE
LARGE-SCALE RETAIL
RETAIL TRADE.
TRADE. PROCESSING,
PROCESSING, PRODUCTION,
PRODUCTION, PACKAGING,
PACKAGING, SALE
SALE AND
AND
PREPARATION OF
PREPARATION
OF MEAT
MEAT AND
AND FRESH
FRESH AND
AND FROZEN
FROZEN MEAT
MEAT BASED
BASED PRODUCTS.
PRODUCTS.
DESCRIZIONE DEL PRODOTTO E DEI CAMPI DI ATTIVITÀ
/ DESCRIPTION OF PRODUCT AND FIELDS OF ACTIVITY
EA:30
EA:30
EA:35
EA:35
EA:03
EA:03
EA:29A
EA:29A
Per informazioni
Per
informazioni sulla
sulla validità
validità
del certificato,
del
certificato, visitare
visitare ilil sito
sito
www.agroqualita.it
www.agroqualita.it
For information
For
information concerning
concerning
validity of
validity
of the
the certificate,
certificate, you
you
can visit
can
visit the
the site
site
www.agroqualita.it
www.agroqualita.it
The validity
The
validity of
of this
this certificate
certificate is
is dependent
dependent on
on an
an annual
annual // six
six monthly
monthly audit
audit and
and on
on a
a complete
complete review,
review, every
every three
three years,
years, of
of the
the management
management system
system
27.04.2006
27.04.2006
Emissione corrente
Emissione
corrente
Current Issue
Current
Issue
16.07.2013
16.07.2013
Data scadenza
Data
scadenza
Expiry Date
Expiry
Date
19.12.2015
19.12.2015
Ing. Enrico
Ing.
Enrico De
De Micheli
Micheli
(Direttore)
(Direttore)
Agroqualità SpA
Agroqualità
SpA
Viale Cesare
Viale
Cesare Pavese,
Pavese, 305
305 -- 00144
00144 Roma
Roma -- Italy
Italy
SGQ N°
SGQ
N° 060A
060A
SGA N°
SGA
N° 034D
034D
PRD N°
PRD
N° 074B
074B
FSM N°
FSM
N° 008I
008I
Membro degli
Membro
degli Accordi
Accordi di
di Mutuo
Mutuo
Riconoscimento EA,
Riconoscimento
EA, IAF
IAF e
e ILAC
ILAC
Signatory of
Signatory
of EA,
EA, IAF
IAF and
and ILAC
ILAC
Mutual Recognition
Mutual
Recognition Agreements
Agreements
EROGAZIONE DI SERVIZI DI RISTORAZIONE COLLETTIVA PER ENTI PUBBLICI E PRIVATI: MENSE SCOLASTICHE, SANITARIE, MILITARI E DELLA
PUBBLICA SICUREZZA, ATTRAVERSO LE FASI DI: ACCETTAZIONE E STOCCAGGIO MATERIE PRIME, PREPARAZIONE, PRODUZIONE (CON RELATIVI
SERVIZI ANNESSI DI PULIZIA), TRASPORTO E DISTRIBUZIONE DI PASTI E DERRATE ALIMENTARI, SIA IN LEGAME FREDDO-CALDO CHE
REFRIGERATO.
DISTRIBUZIONE E COMMERCIALIZZAZIONE DI MERCI (NO FOOD) E DERRATE ALIMENTARI PER LA RISTORAZIONE COLLETTIVA E LA GRANDE
DISTRIBUZIONE ORGANIZZATA.
LAVORAZIONE, PREPARAZIONE E CONFEZIONAMENTO DI CARNE E PRODOTTI A BASE DI CARNE FRESCA E CONGELATA.
PIATTAFORMA CENTRALIZZATA PER ACQUISTO, STOCCAGGIO, TRASPORTO DI MERCI (NO FOOD) E DERRATE ALIMENTARI PER LA RISTORAZIONE
COLLETTIVA E LA GRANDE DISTRIBUZIONE ORGANIZZATA (*).
(*): SCOPO RIFERITO ALLA CATEGORIA J NON COPERTO DA ACCREDITAMENTO.
Categoria
alimentare
C
H
G
PROVISION OF CATERING SERVICES FOR PUBLIC AND PRIVATE INSTITUTIONS: SCHOOL, HOSPITAL, MILITARY AND PUBLIC SAFETY CANTEENS,
THROUGH THE PHASES OF: RECEIPT AND STORAGE OF RAW MATERIALS, PREPARATION, PRODUCTION (WITH RELATED ANNEXED CLEANING
SERVICES), TRANSPORT AND DISTRIBUTION OF MEALS AND FOOD, IN HOT-COLD OR REFRIGERATED CHAINS.
DISTRIBUTION AND TRADE OF GOODS (NOT FOOD) AND FOOD PRODUCTS FOR CATERING AND RETAILERS. PROCESSING, PREPARATION AND
PACKAGING OF FRESH AND FROZEN MEAT AND MEAT-BASED PRODUCTS.
CENTRALISED PLATFORM FOR THE PURCHASE, STORAGE, TRANSPORT OF GOODS (NOT FOOD) AND FOOD PRODUCTS FOR CATERING AND
RETAILERS (*).
(*): SCOPE REFERS TO CATEGORY J NOT COVERED BY ACCREDITATION.
L'uso e
L'uso
e la
la validità
validità del
del presente
presente certificato
certificato sono
sono soggetti
soggetti al
al rispetto
rispetto del
del documento
documento Agroqualità:
Agroqualità: Regolamento
Regolamento per
per la
la Certificazione
Certificazione di
di Sistemi
Sistemi di
di Gestione
Gestione Ambientale
Ambientale
The use
The
use and
and the
the validity
validity of
of this
this certificate
certificate are
are subject
subject to
to compliance
compliance with
with the
the Agroqualità
Agroqualità document:
document: Rules
Rules for
for the
the Certification
Certification of
of Environmental
Environmental Management
Management Systems
Systems
La validità
La
validità del
del presente
presente certificato
certificato è
è subordinata
subordinata a
a sorveglianza
sorveglianza periodica
periodica annuale
annuale // semestrale
semestrale ed
ed al
al riesame
riesame completo
completo del
del sistema
sistema di
di gestione
gestione con
con periodicità
periodicità triennale
triennale
Prima emissione
Prima
emissione
First Issue
First
Issue
AG/SGSA-07/5
SI CERTIFICA CHE IL SISTEMA DI GESTIONE PER LA SICUREZZA ALIMENTARE DI
IT IS
IT
IS HEREBY
HEREBY CERTIFIED
CERTIFIED THAT
THAT THE
THE ENVIRONMENTAL
ENVIRONMENTAL MANAGEMENT
MANAGEMENT SYSTEM
SYSTEM OF
OF
CISQ è
CISQ
è la
la Federazione
Federazione Italiana
Italiana di
di
Organismi di
Organismi
di Certificazione
Certificazione dei
dei
sistemi di
sistemi
di gestione
gestione aziendale
aziendale
CISQ is
CISQ
is the
the Italian
Italian
Federation of
Federation
of management
management
system Certification
system
Certification Bodies
Bodies
La validità del presente certificato è subordinata a sorveglianza periodica annuale ed al riesame completo del sistema di gestione con periodicità triennale
The validity of this certificate is dependent on an annual audit and on a complete review, every three years, of the management system
L'uso e la validità del presente certificato sono soggetti al rispetto del documento: Regolamento per la Certificazione di Sistemi di Gestione per la Sicurezza Alimentare
The use and validity of this certificate are subject to compliance with the document: Rules for the Certification of Food Safety Management Systems
Prima emissione
First Issue
19.12.2007
Emissione corrente
Current Issue
16.01.2015
Data scadenza
Expiry Date
19.12.2016
Dott. Ing. Enrico De Micheli
(Direttore)
Agroqualità SpA
Viale Cesare Pavese, 305 - 00144 Roma - Italy
SGQ N° 060A
SGA N° 034D
PRD N° 074B
FSM N° 008I
Membro degli Accordi di Mutuo
Riconoscimento EA, IAF e ILAC
Signatory of EA, IAF and ILAC
Mutual Recognition Agreements
ETHICAL RATING
+:
In November 2015, Ladisa S.p.A. was
awarded an Ethical rating of
+ (out of
a maximum of 3) by the Italian Competition Authority, confirming its adherence
to the requirements set out by certification regulations in 2012.
* Currently being issued
CERTIFICATO N.
CERTIFICATO
N.
UNI EN ISO 9001:2008
(Certification of Company Quality)
UNI EN ISO 22000:2005
(Food Safety and Hygiene)
UNI 10854:1999
(HACCP – Hazard Analysis and Critical Control Points)
ISO 22005:2007
(Traceability of Production Chains)
ISO 14001:2004
(Environmental Certification)
SA 8000:2008
(Ethical Certification)
OHSAS 18001:2007 Certification
(Staff Health and Safety)
ICEA (Organic Certification for Semi-Finished Products
and Ready-Made Meals)
ICEA GlutenFree
(Certification for Gluten-Free Products)
BRC / IFS (Ready-Made Meals, Preparation of Meats,
Cured Meats and Cheeses)
EMAS* (Voluntary Environmental Certification)
ISO 22301:2012* (Management of Business Continuity
in Crisis Situations)
ISO/IEC 27001:2013* (Information Security Management Systems)
ISO 28000*
(Supply Chain Security Management Systems)
ISO 50001:2011*
(Energy Management Systems)
CARBON FOOT PRINT*
(Management Systems to calculate CO₂ emissions)
ISO/IEC 20000-1:2011*
(IT Services Management Systems)
FSSC 22000* (Food Safety Management Systems
developed by the Foundation for Food Safety Certification)
Halal Certification*
OUR QUALITY CERTIFICATION
9
Staff
Ladisa S.p.A. employs over 3,000 staff: 70% of the
workforce are female. In 2010, the company
implemented an Ethical Code of Practice, in line with
the model set out by Italian Legislative Decree no.
231 on Company Responsibility (passed on
8/6/2001). This sets guidelines for company policy on
transparency, honesty, privacy and fairness.
Training
Given the continuous changes in the field of collective catering, the staff who work in this field daily
require constant development.
From the first day of employment (and regularly
thereafter), Ladisa S.p.A. assists employees in a
training programme aided by a team of professional
experts within the field. We offer training courses
(including personalised modules) on areas such as
Hygiene and Self-Monitoring, Nutrition and Dietetics,
Service Quality, Environmental Management
Procedures ISO 14001, Workplace Health and Safety
and Internal and External Communication.
Investing in the future
Working with selected university faculties, Ladisa
S.p.A. periodically enrols recent graduates on
training placement schemes. In most cases, at the
end of these internships the trainees are hired in
the administrative, management and commercial
departments, offering them a valid employment
opportunity.
OUR STRENGTHS
10
Looking beyond borders
Our business plan for the period 2016-2020 sets out
an investment of over €40 million to establish new
platforms, meal preparation centres and merger and
acquisition ventures. Above all, it includes two
ambitious projects, Fattoria Italia (Italian Farm), a
made-in-Italy brand for foreign development and
Piatti Pronti, a new line of ready-made meals.
In addition to consolidating our business in the north
of Italy, these current lines of investment aim towards
the development of innovative internationalisation
projects, targeted at new market niches in Europe
and overseas.
Ladisa in the community
Ladisa S.p.A. contributes to charity initiatives
promoted by public administration bodies and
individuals. In collaboration with local parishes and
associations, we distribute free meals to the needy
within the guidelines for donations set out by the
Italian Good Samaritan Law. We also use products
grown on land confiscated from organised crime
groups, following an agreement with the Apulia Free
Territory Association.
OUR FUTURE
11
Feedback
One of the company’s key strengths is its continuous
exchange of views with customers: we constantly try
to offer a better, higher quality service. This is why we
listen to our customers’ opinions every day through
our dedicated communication channels. Customer
comments are collected from our direct phone lines
or e-mail address ([email protected])
or through our company website and social network
pages.
Participation
Ladisa S.p.A. understands the importance of our
customers’ active participation in the company. As a
result, we regularly hold Open Days at our meal
preparation centres, opening the doors of our
production plants to all those who wish to see how
meals are prepared. These events are open to
parents, school pupils, teachers, public administration staff and members of the public and allow all the
participants to understand the level of quality in our
production processes.
Monitoring
In collaboration with customers, the company
regularly monitors the performance of each of its
services through questionnaires. The results of these
surveys are then published online on website pages
dedicated to customers. An analysis of our customer
satisfaction can also be carried out online through a
specific web page.
OUR TRANSPARENCY
12
A Top Class Brand
“Che Bontà” is the commercial brand name of
Ladisa’s Piatti Pronti, Semilavorati and IV
Gamma lines.
Ladisa S.p.A. is dedicated to B2B e and B2C
initiatives (Business to Business, Business to
Consumer).
Ladisa S.p.A. has designed and planned an
optimisation of these meal lines both for
national and international markets.
Our
investment in this venture will see the establishment of new specialised production plants and
an organisation unit which can produce tens of
thousands of packaged meals for mass retail
channel markets.
PIATTI PRONTI - READY-MADE MEALS
Ready-made meals are at the forefront of our
marketing strategy for the “Che Bontà” line. They
include classic recipes from traditional Mediterranean cuisine in a range of 20 dishes, from pasta
and main courses to salads and side dishes.
These are available in practical packaging to be
stored in the fridge and are ready to eat in a
matter of minutes.
Among the dishes on offer are three classic
examples of Apulian cuisine, broad beans with
chicory, aubergine bake and orecchiette pasta in
meat sauce.
13
From fridge to table
SEMILAVORATI - SEMI-FINISHED PRODUCTS
The second line of “Che Bontà” dishes are
semi-finished products; meat, cured meats and
cheeses.
In the state-of-the-art, 12,000 m² Bari plant,
weight-measured red and white meat is selected
and packaged, both in vacuum sealed containers
and in CAP (controlled atmosphere packaging);
these include meatballs, hamburgers, minced
meat and boned or non-boned cutlets as well as
other types of products.
The same procedures are used for cold cuts and
dairy products. This allows us to prepare and
distribute a wide range of cured meats and
cheeses which are sliced, weighed and packaged
in a variety of formats, according to customer
requirements.
IV GAMMA – THE FOURTH RANGE
The third line of “Che Bontà” dishes is that of
fourth range products such as fruit and
vegetables. These are freshly picked and
selected before being pre-washed and packaged,
ready to be tasted by even the most demanding
consumers.
DESSERTS
The latest product available is our line of desserts. These include ready-for-sale pre-packaged
pastries as well as cakes and other delicacies
prepared by our team of confectioners.
14
Our Key Clients
POLIZIA DI STATO
Corpo Forestale
Dello Stato
Comune Di Bari - Comune di Corato - Comune di Cerignola Comune di Taranto - Comune di Minervino - Comune di Turi Comune di Massafra - Ministero della Difesa - Ministero
dell'Interno - Guardia di Finanza Bari Caserma Partipilo Guardia Di Finanza Bari Estensione Caserma Macchi - Agenzia
delle Entrate - Direzione Regionale Del Lazio - ADISU Puglia Mense Bari - Azienda Consorziale Policlinico Di Bari - Istituto
Tumori Giovanni Paolo II - Asl Taranto - Kentron - Asl Bat - Asl
Bari - Comune di Torino - Comune di Cuorgnè - Comune di
Fasano - Comune di Matera - Comune di Martina Franca Comune di Coseano - Comune di Manduria - Comune di
Trepuzzi - Comune di Palazzo San Gervasio - Consiglio
Regionale del Friuli Venezia Giulia - Comune di Valenzano Comune di Pino Torinese - Comune di Otranto - Comune di
Torino - Servizio Ristorazione Residenza Cimarosa - Guardia di
Finanza Rtla Lombardia - Guardia di Finanza Rtla Puglia
(Taranto) - Comune di Molfetta - Istat Roma - Comune di
Martina Franca - Presidio Ospedaliero di Canosa - Comune di
Acquaviva - Adisu Puglia - Vigili del Fuoco Lombardia - Comune
di Genova - Comune di Sant'Ambrogio - Comune di None Comune di Gioia Del Colle - Comune di Sava - Finmeccanica Selex Es Taranto - Guardia di Finanza Rtla Piemonte - Ministero
Infrastrutture e Trasporti - Comune di Gioia del Colle - Ministero
degli Affari Esteri e della Cooperazione Internazionale Comune di San Pancrazio Salentino - Comune di Palo del Colle
- Comune di San Pietro Vernotico - Comando Generale
dell'Arma dei Carabinieri - Comando Generale dell'Arma dei
Carabinieri - Procedura Negoziata Zona Sud - Edisu Pavia - Casa
Madonna Pellegrina - Comune di Bruino - Ministero Dell'Interno - Lotto 1 - Comune Di Genova Lotto Levante - Comune di
Figline e Incisa Valdarno - Comune di Pinerolo - Comune di
Guagnano - Comune di Pordenone - Comune di Bitritto Comune Di Bari - Comune di Corato - Comune di Cerignola Comune di Taranto - Comune di Minervino - Comune di Turi Comune di Massafra - Ministero della Difesa - Ministero
dell'Interno - Guardia di Finanza Bari Caserma Partipilo Guardia Di Finanza Bari Estensione Caserma Macchi - Agenzia
delle Entrate - Direzione Regionale Del Lazio - ADISU Puglia Mense Bari - Azienda Consorziale Policlinico Di Bari - Istituto
Tumori Giovanni Paolo II - Asl Taranto - Kentron - Asl Bat - Asl
Bari - Comune di Torino - Comune di Cuorgnè - Comune di
Fasano - Comune di Matera - Comune di Martina Franca Comune di Coseano - Comune di Manduria - Comune di
Trepuzzi
- Comune di Palazzo San Gervasio - Consiglio
Regionale del Friuli Venezia Giulia - Comune di Valenzano Comune di Pino Torinese - Comune di Otranto - Comune di
Torino - Servizio Ristorazione Residenza Cimarosa - Guardia di
Finanza Rtla Lombardia - Guardia di Finanza Rtla Puglia
(Taranto) - Comune di Molfetta - Istat Roma - Comune di
Martina Franca - Presidio Ospedaliero di Canosa - Comune di
Acquaviva - Adisu Puglia - Vigili del Fuoco Lombardia - Comune
di Genova - Comune di Sant'Ambrogio - Comune di None Comune di Gioia Del Colle - Comune di Sava - Finmeccanica Selex Es Taranto - Guardia di Finanza Rtla Piemonte - Ministero
Infrastrutture e Trasporti - Comune di Gioia del Colle - Ministero
degli Affari Esteri e della Cooperazione Internazionale Comune di San Pancrazio Salentino - Comune di Palo del Colle
- Comune di San Pietro Vernotico - Comando Generale
dell'Arma dei Carabinieri - Comando Generale dell'Arma dei
Carabinieri - Procedura Negoziata Zona Sud - Edisu Pavia - Casa
Madonna Pellegrina - Comune di Bruino - Ministero Dell'Interno - Lotto 1 - Comune Di Genova Lotto Levante - Comune di
Figline e Incisa Valdarno - Comune di Pinerolo - Comune di
Guagnano - Comune di Pordenone - Comune di Bitritto Comune Di Bari - Comune di Corato - Comune di Cerignola Comune di Taranto - Comune di Minervino - Comune di Turi Comune di Massafra - Ministero della Difesa - Ministero
dell'Interno - Guardia di Finanza Bari Caserma Partipilo Guardia Di Finanza Bari Estensione Caserma Macchi - Agenzia
delle Entrate - Direzione Regionale Del Lazio - ADISU Puglia Mense Bari - Azienda Consorziale Policlinico Di Bari - Istituto
Tumori Giovanni Paolo II - Asl Taranto - Kentron - Asl Bat - Asl
Bari - Comune di Torino - Comune di Cuorgnè - Comune di
Fasano - Comune di Matera - Comune di Martina Franca Comune di Coseano
15
HEADQUARTERS
Ladisa S.p.A.
Via Lindemann Z.I. 5/3 - 5/4
70132 - Bari
Partita IVA: 05282230720
Tel.: 0808682111
Fax: 0805747328 - 0805340001
E-mail: [email protected]
Sito Web: www.ladisaristorazione.it
OTHER SITES
Roma - Genova - Pordenone - Torino