Using Apps.Barry.Edu
Transcription
Using Apps.Barry.Edu
Using Apps.Barry.Edu Table of Contents Supported Browsers ................................................................................................................................ 2 First Time Accessing the Site from a Device ............................................................................................. 2 Desktop Components .............................................................................................................................. 4 Opening an Application ........................................................................................................................... 6 Creating a Document ............................................................................................................................... 6 Creating New Microsoft Access database............................................................................................. 6 Saving a Document .................................................................................................................................. 7 Data Storage ........................................................................................................................................... 8 Saving a document .............................................................................................................................. 8 Downloading a saved document from the S: drive to your hard drive .................................................. 8 Uploading a document to the S: drive .................................................................................................. 9 Emailing a document from My Files ..................................................................................................... 9 Printing a Document................................................................................................................................ 9 Closing Applications .............................................................................................................................. 10 Logging Out Of Your Session .................................................................................................................. 11 Using an iPad in the cloud environment................................................................................................. 11 Troubleshooting .................................................................................................................................... 11 System Check .................................................................................................................................... 11 Refresh page ..................................................................................................................................... 12 Clear browser cache .......................................................................................................................... 12 Printing problem................................................................................................................................ 13 Reinstall Java ..................................................................................................................................... 14 Able to access Barbri account but cannot launch modules ................................................................. 16 1 It’s here! The ability to access computing resources from anywhere you have access to the Internet! Need to access Intranet sites like BUCWIS or the Student Web from anywhere using all the popular web browsers, smartphones, netbooks and tablets? Want to use specialized software like SPSS, Dreamweaver, Minitab, Microsoft Visual Studio, EndNote, and other applications just like on campus computers, but from the convenience of wherever you’re at? Read on about the cloud environment available! Supported Browsers The Barry University cloud environment requires only a browser with JavaScript support. Support browsers include Internet Explorer (versions 6.x*, 7.x, and 8.x), Google Chrome, Mozilla Firefox and Safari. NOTE: Apple devices such as the iPad are now capable of accessing most of the cloud utilities using the WebRDP application. This is further discussed on pg.8. First Time Accessing the Site from a Device Run the System Check link prior to logging in when using a different device. Doing so will help you install the proper browser extensions for uninterrupted use. On clicking the System Check link, you may be presented with a prompt to verify an application. Press “Run” and let the system check continue. 2 Once completed, you should be prompted to restart the browser. On restart, all applications can now run. Please resolve any issues identified in the System Check as needing updates such as updating Java or adjusting your Popup Blocker. Log into http://apps.barry.edu using your BarryNet username and your password. Your username is before the @ symbol in your e-mail address ([email protected] or [email protected]). 3 Desktop Components Users should familiarize themselves with the main components of the system: 1. Home 2. Applications 3. Web Resources, and the 4. System menu. 1. Home provides a list of all your commonly used applications and links for quick access. You will see recently opened applications as well as favorites. Favorite applications and links can be designated within the settings menu at the bottom of the screen. a. My Files located on the Home Screen allows users to store their files in the cloud for easy access from anywhere with internet access. Saved documents can easily be accessed from the S:\ drive when connected to any Barry University computer. Once in this utility, (1) select the “Barry Hosted Personal User Files” folder. You’ll have to option to upload files to this location by (2) dragging the file from your computer onto the “File Uploader”. 4 2. Applications gives access to all the web applications available through Barry University. The applications displayed are dependent on your personal computing needs as a faculty/staff or student. Clicking any of these icons will open up a new browser window with the selected application in it. a. When you complete you work in the Application click the open browser X and click OK when prompted with the message Are you sure you want to navigate away from this page. 5 3. Links to internal websites are posted under “Web Resources”. Clicking most of the links does not open a new browser window; instead you are presented with a window within the website. In order to close these windows click the smaller, black X, and not your browser’s X, as shown in the image below. After clicking WebAdvisor you will need to log into WebAdvisor with your username (lower case), and your password. Blackboard, Employee WebMail or Student WebMail will open in a new browser window with the user logged into their account. Faculty and staff using the Opera and Apple Safari web browsers will log into the light version of their e-mail account. Opening an Application You may open an application from your Home or Applications screens by selecting the applications.If loading an application for the first time; you may need to restart that particular window for it to load correctly. Creating a Document You can create a document using the same method you follow when using a Barry computer. In the open application for example Microsoft PowerPoint 2010 click File, New and create a blank presentation or select one of the Office.com templates. Creating New Microsoft Access database When creating a new Access Database file before clicking Create change the default path from C:\User\xxxxxxxxxxxx\Documents to your (S:) drive by clicking the Browse for a location to put your database button. 6 When the Restrictions message “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” Please disregard this message and continue by clicking OK, name your file and click OK. Saving a Document Note: When saving to an external drive such as a USB key, it should be connected and recognized by the operating system BEFORE launching any of the applications in apps.barry.edu, otherwise you will not be able to locate the drive when you try to save your document. Note: When saving your document to your hard drive, you will not be able to save to your root C drive. You need to save your document into a folder on the hard drive. 1. Open the selected software for example Microsoft PowerPoint 2010. 2. Click File, Save As, click OK for the error message, ”This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” 3. Click Computer or select the drive C or S then navigate to the folder where you would like to save you document and click Save. Microsoft PowerPoint 2010 IBM SPSS Statistics 19 4. Your saved file will be in the location where the file was saved. 7 Data Storage o Students, faculty and staff now have a network drive to which they can save their information. When you logged into a PC in the classroom or lab you can save your work to your network drive. You can access that file from your home or a different device, after logging into http://apps.barry.edu and continue working on it. o This feature is good for those users who have an iPad or iPhone. Since the iOS devices do not have local storage, it is a lot easier to save files to the network drive for later retrieval from any device. Saving a document When saving a document on apps.barry you will receive a restriction popup which states, “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” Please disregard this message and continue by clicking Ok. If you want to save a document, to open at a later time, click Computer and click on the (S:) drive. After naming the document you can save the document directly to the S: drive for later retrieval. Once you are done click Save. Downloading a saved document from the S: drive to your hard drive A document that has been saved on the S: drive can be downloaded to your computer. From the apps.barry Home screen click on My Files. In the Middle Panel double click “Barry Hosted Personal User Files”. Once that folder is open you might see a list of documents, if you have saved any documents to the S: drive. Right –click on the document you wish to download to your computer and click Download. Once you click Download, depending on the browser you are using, you may be asked to Open or Save your document. If you want your document saved to your computer choose Save. 8 Uploading a document to the S: drive Apps.barry gives you the option to upload a document from your computer to the S: drive. From the apps.barry Home screen click on My Files. In the Middle Panel double click “Barry Hosted Personal User Files”. Once that folder is open you might see a list of documents, if you have saved any documents to the S: drive. To upload a document to the S: drive; just drag a document from your computer to the File Uploader, which is located at the top right hand side of the apps.barry.edu screen. Once the document has been uploaded you will receive a message stating “The clipboard contents have been pasted to /Barry Hosted Personal User Files”. Emailing a document from My Files You can also email a document, on apps.barry, that you have saved on the S: drive. On the Home screen click My Files. In the middle panel double click “Barry Hosted Personal User Files”. Once that folder is open you will see a list of documents you have saved to the S: drive. Right click on the document you want to email and choose Email Files. If you need to email multiple documents, click and hold CTRL on your keyboard and select the documents you want to send. Once you have chosen the documents, release CTRL and right click on a chosen document and select Email Files. You will be asked to enter the Email Recipient, Subject, Message and you can see what document(s) you have selected to send under Files. Once you are done filling in the fields, click Send. Printing a Document From your open program, click File then print. Click Print on the left-hand side. On the Printer List, click on the drop-down menu and choose your printer. 9 When you are ready to print, click on the Print button. When the print job is done processing, you will see a notification at the bottom right-hand corner that the job was sent successfully. You can only print a saved document created by an application on apps.barry.edu when you are logged into apps.barry.edu or by using a computer that has the selected software such as SPSS, Minitab, or MS Office 2010 installed. Closing Applications After printing or saving your document any application can be closed by clicking File, then Exit. Closing the browser window without going through the file menu may prevent the program from opening properly in the future. Some applications such Microsoft PowerPoint2010 and Microsoft Publisher 2010 may take a few minutes to automatically close the open browser window upon exiting the application due to the fact these applications are very resource intensive. 10 Logging Out Of Your Session After logging out of your application(s), click the red power button at the bottom of the screen. Using an iPad in the cloud environment When using an iPad in the Barry University’s cloud environment, applications have limited use, however, you will be able to view online resources such BUCWIS, the Student Web and the library. Users are now able to navigate between the main pages by swiping left or right on the screen. When using applications on the iPad in the cloud environment the iPad needs to have WebRDP Mobile installed. WebRDP Mobile is a free app for iOS which will run on iPads. The WebRDP Mobile app will launch as needed when accessing resources in Barry University’s cloud environment—no configuration is needed. You will need to install WebRDP Mobile from the AppStore. On your iPad, click the AppStore icon and search for WebRDP Mobile. In order to install the app you will need to have an iTunes account. Note: WebRDP Mobile will also run on iPhones and iPods. Android and other devices are currently under development. Access to this site will be available when testing is completed. Note: In the cloud environment applications have limited use using mobile devices. Troubleshooting In the event you experience any problem after logging into http://apps.barry.edu, please check the following troubleshooting items: System Check a) The first step in troubleshooting issues with apps.barry.edu is to ensure you have completed the system check. Use the System Check link on the login page. Doing so will help you install the proper browser extensions for uninterrupted use. 11 b) After clicking the System Check link, you may be presented with a prompt to verify an application. Press “Run” and let the system check continue. c) Once completed, you should be prompted to restart the browser. On restart, all applications can now run. d) Try logging in again using your username and your password. Refresh page In the event any applications open in a blank white page, please click the Refresh, Reload current page, Reload this page, Reload or Reload the current page button depending on the web browser you are using. Clear browser cache Clear the browser cache (Instructions below are for Internet Explorer) a) Click Tools and Internet Options b) On the General Tab, click DELETE under Browsing history. 12 c) On the Delete Browsing History window, make sure all options are checked. Click DELETE. d) When the History deletion is complete, close all windows and restart Internet Explorer. Printing problem a) Please check your computer system type. i) Click the Start menu in the bottom left corner then go to Control Panel. ii) Click on the System icon. iii) You should see either 32-bit or 64-bit Operating System next to System Type. 13 b) In order to print on a computer running Windows 64-bit Operating System you need to log into http://apps.barry.edu using Internet Explorer (64 bit) web browser. On a 64-bit computer your computer should have both Internet Explorer 64-bit and Internet Explorer. To launch Internet Explorer 32-bit or 64-bit, click Start, All Programs, and select the appropriate browser. Reinstall Java a) You can reinstall Java by visiting www.java.com. b) Once at the page, click on the Free Java Download button. c) Click on the Agree and Start Free Download button to install/reinstall Java. d) Click RUN when the Security Warning window comes up. 14 e) When the User Account Control window comes up, click YES to continue. f) On the Java installation screen, click INSTALL. g) Once the installation is complete, make sure the “Restart my browser…” option is checked. Click CLOSE to exit the window. h) Once your browser restarts, you may get prompted to “verify java;” click on the button to verify it. Once the process is done, you will see a notification that your Java has been verified. 15 Able to access Barbri account but cannot launch modules Solution 1: If using Internet Explorer test the Barbri website using another browser such as Chrome. Solution 2: If using Internet Explorer check to see if the Google Toolbar is installed in the browser, the Google toolbar may block some plugin needed to launch the modules. Please uninstall the Google Toolbar and try to access the modules again. 16