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embraer authorized service center
EMBRAER AUTHORIZED SERVICE CENTER Reference Guide 2016 Table of Contents 2 Guide Map 3 Legend 4 NORTH AMERICA Embraer Aircraft Maintenance Services Inc. (EAMS) 5 LATIN AMERICA & CARIBBEAN TAP Maintenance and Engineering Brazil Austral Lineas Aereas Cielos Del Sur S.A. 6 EUROPE, MIDDLE EAST & AFRICA Hop Regional OGMA - Indústria Aeronáutica de Portugal S.A. Flybe Aviation Services (FAS) LOTAMS - LOT Aircraft Maintenance Services LLC Nord-Technik Kenya Airways LTD Egyptair M & E 13 CHINA Tianjin Airlines STAECO EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 1 SERVICE CENTERS NETWORK COMMERCIAL AVIATION Nordtec Russia Flybe AS UK Embraer Amsterdam Regional France LOT AMS Poland Tianjin Airlines China Staeco Embraer China China OGMA Portugal EAMS USA Embraer USA Egypt Air Egypt Kenya Airways Kenya Embraer Singapore Embraer Headquarters Brazil TAP ME Brazil EMBRAER OWNED SERVICE CENTERS (EOSC) Austral Argentina EMBRAER AUTHORIZED SERVICE CENTERS (EASC) INDEPENDENT THIRD-PARTY MRO’S* EMBRAER SITES EMBRAER HEADQUARTERS (*) Maintenance Organization providing airframe services to third party, according to the information available. EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 2 LEGEND Aircraft Capability Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Engineering Services Line Servicing, minor repairs, routine checks / overnight and troubleshooting Minor Repair or recovering of interior, including seats, baggage compartment, carpet replacement, cabinet surfaces and wood parts Minor Servicing, inspection, routine checks, line component replacement and troubleshooting Minor Servicing, inspection, routine checks, line component replacement and troubleshooting Minor Inspection, testing, line component replacement and troubleshooting Minor Servicing, inspection, routine checks, line component replacement and troubleshooting Support On-site support on maintenance and modifications Base Airframe checks and structural repairs Major Reconfiguration or refurbishment Major Complete shop visit checks, including hot section inspection and testing Major Complete shop visit checks, including hot section inspection and testing Major Complete shop visit checks, including inspection and testing Major Complete shop visit checks, including inspection and testing STC Supplemental type certificate capability to support maintenance and modifications Modification Major modifications and STC’s Painting Paint strip and repaint the aircraft and/or major components APU: Auxiliary Power Unit STC: Supplemental Type Certificate EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 3 BACK TO GUIDE MAP EMBRAER MODELS Embraer Aircraft Maintenance Services Inc. Certification: FAA, EASA, ANAC (Brazil) FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address 10 Airways Blvd Neal Reagor City Nashville, Tennessee 37217 Phone Country USA [email protected] ERJ 135 EMBRAER 170 ERJ 145 EMBRAER 175 ERJ 140 EMBRAER 190 +1 615 878 1309 www.embraer-eams.com COMMERCIAL CONTACT INFORMATION Reinaldo Gasparetto Function Director Sales and Business Development North America Phone +1 954 359 3102 Mobile +1 954 610 9490 Fax +1 954 359 3816 EMBRAER 195 [email protected] / [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 4 BACK TO GUIDE MAP MAINTENANCE & ENGINEERING EMBRAER MODELS TAP Maintenance and Engineering Brazil Certification: ANAC (Brazil), FAA, EASA COMMERCIAL CONTACT INFORMATION FACILITY - COMPANY INFORMATION • RIO DE JANEIRO Anderson D. F. Fenocchio Address Estrada das Canárias, 1862, Prédio 2, Bloco C - Ilha do Governador Function Director – Business Development and Sales City Rio de Janeiro Phone +55 51 3375 7099 Country Brazil Mobile +55 51 995 50331 / Fax: +55 51 3375 7006 EMB 120 EMBRAER 170 ERJ 135 EMBRAER 175 ERJ 145 EMBRAER 190 ERJ 140 EMBRAER 195 [email protected] • PORTO ALEGRE Address Rua Augusto Severo, 851, Portaria 1, Bairro São João City Porto Alegre Country Brazil www.tapme.com.br AOG CONTACT Valdir S. dos Santos Function Regional Sales Manager Phone +55 51 3375 7258 Mobile +55 51 9955 4562 / Fax: +55 51 3375 7006 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 5 BACK TO GUIDE MAP EMBRAER MODELS Austral Lineas Aereas Cielos Del Sur S.A. Certification: ANAC (Argentina), FAA AOG CONTACT FACILITY - COMPANY INFORMATION Address Av Sarmiento S/N Aeroparque Jorge Newbery Hangar Austral City Buenos Aires Country Argentina EMBRAER 190 Ricardo Moscoso Phone +54 9 11 5060 2620 [email protected] EMBRAER 195 www.aerolineas.com.ar COMMERCIAL CONTACT INFORMATION Ricardo Moscoso Function Technical Manager Phone +54 11 4130 4505 Mobile +54 9 11 5060 2620 Fax +54 11 410 4590 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 6 BACK TO GUIDE MAP EMBRAER MODELS Hop Regional Maintenance Services: ZI Aéronautique Sud Certification: EASA FACILITY - COMPANY INFORMATION Address 149, avenue du Brézet - 63100 Clermont-Ferrand City Clermont-Ferrand Country France AOG CONTACT Function AOG Desk Manager Phone +33 4 73 60 12 04 [email protected] Phone Mr Pascal Loyer Phone +33 4 73 60 13 82 Mobile +33 6 22 09 23 94 Fax + 33 4 73 60 12 85 ERJ 145 EMBRAER 175 ERJ 140 EMBRAER 190 AOG DESK COMMERCIAL CONTACT INFORMATION Customer Support Manager EMBRAER 170 Benoit Navarro www.hop.fr / www.regionaltechservices.com Function ERJ 135 +33 4 73 60 12 04 [email protected] EMBRAER 195 [email protected] / [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 7 BACK TO GUIDE MAP OGMA - Indústria Aeronáutica de Portugal S.A. Certification: FAA, EASA, ANAC (Brazil), CASA (Australia), DOA, others FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address Parque Aeronáutico de Alverca AOG Team City Alverca do Ribatejo, 2615-173 [email protected] Country Portugal EMBRAER MODELS www.ogma.pt EMB 120 EMBRAER 170 ERJ 135 EMBRAER 175 ERJ 145 EMBRAER 190 ERJ 140 EMBRAER 195 COMMERCIAL CONTACT INFORMATION Pedro Raposo Function Commercial Director Phone +351 215 842 212 Mobile +351 918 510 595 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 8 BACK TO GUIDE MAP EMBRAER MODELS Flybe Aviation Services (FAS) Certification: EASA, FAA AOG CONTACT INFORMATION FACILITY - COMPANY INFORMATION Address Flybe Aviation Services, New Walker Hangar City Exeter International Airport, EX5 2BG, Devon Country UK Craig Radford www.flybeas.com Function Senior Sales Manager Phone +44 1392 266 626 Mobile +44 7711 759 952 ERJ 135 EMBRAER 170 ERJ 145 EMBRAER 175 ERJ 140 EMBRAER 190 [email protected] COMMERCIAL CONTACT INFORMATION AOG CONTACT INFORMATION Richard Robinson Gareth Jenkins Function Commercial Manager Function Customer Support Manager Phone +44 1392 266 625 Phone +44 1392 266 620 Mobile +44 7976 125 310 [email protected] EMBRAER 195 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 9 BACK TO GUIDE MAP EMBRAER MODELS LOTAMS - LOT Aircraft Maintenance Service Certification: EASA FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address 45C, 17 Stycznia st. 02-146 Warsaw Lukasz Siwinski City Warsaw Function AOG Contact Country Poland Phone +48 226 068 929 Mobile +48 536 360 196 www.lotams.com ERJ 135 EMBRAER 170 ERJ 145 EMBRAER 175 ERJ 140 EMBRAER 190 [email protected] COMMERCIAL CONTACT INFORMATION Jan Michalak Bogdan Omiecinski Function Manager, Sales and Contracts Phone +48 226 067 757 Mobile +48 536 360 190 Function AOG Contact #2 Phone +48 226 068 929 Mobile +48 536 360 011 [email protected] [email protected] EMBRAER 195 MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 10 BACK TO GUIDE MAP EMBRAER MODELS LLC NORD-TECHNIK Certification: BDCA (Bermuda) FACILITY - COMPANY INFORMATION Supply chain AOG Desk/ manager on-duty Address Airport - Arkhangelsk 4/1 Function Supply Chain Control City Arkhangelsk Phone +749 5787 7667, ext 4193 Country Russia Mobile +791 6690 8185 ERJ 135 [email protected] COMMERCIAL CONTACT INFORMATION Andrey Vayner MCC ARH/ manager on-duty ERJ 145 Function Senior VP Maintenance Phone +749 5787 7667 ext. 4196 Function Maintenance control and planning (Line stations ARH, SVO, MMK) Mobile +791 6690 8231 / Fax: +749 5783 9249 Phone +791 1598 9298 Mobile +791 1598 9298 [email protected] ERJ 140 [email protected] AOG CONTACT INFORMATION MCC KJA/ manager on-duty Function Maintenance control and planning (Line stations ARH, SVO, MMK) Phone +798 3143 9695 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 11 BACK TO GUIDE MAP EMBRAER MODELS Kenya Airways LTD Certification: EASA FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address Airport North Road, Embakasi Nyasimi Zaile City Nairobi Phone Country Kenya [email protected] EMBRAER 170 +254 20642 3758 www.kqmro.com EMBRAER 175 COMMERCIAL CONTACT INFORMATION Cornelius Mayende Function Manager Technical Sales and Marketing Phone +254 20642 2097 Mobile +254 73800 6458 EMBRAER 190 [email protected] EMBRAER 195 MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 12 BACK TO GUIDE MAP EMBRAER MODELS Egyptair Maintenance & Engineering Certification: FAA, EASA, ECAA (Ethiopia) COMMERCIAL CONTACT INFORMATION FACILITY - COMPANY INFORMATION Address Cairo International Airport, Heliopolis. Terminal Building (1), beside Hall (3), P.O. Box 11776 City Cairo Country Egypt www.egyptair-me.com EMBRAER 170 Tarek Ghoneim Function Marketing & Maintenance Contracts Director Phone +202 2265 7468 / +202 2265 6872 / +202 2265 6874 / +202 2268 1740 Mobile +201 00142 4806 / Fax: +202 2265 6864 EMBRAER 175 [email protected] EMBRAER 190 AOG CONTACT INFORMATION Egyptair AOG Help Desk 24 Hours / 7 Days AOG Support Phone +202 2265 6726 / +202 2265 6752 / Fax: +202 2268 1597 EMBRAER 195 [email protected] / [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 13 BACK TO GUIDE MAP EMBRAER MODELS Tianjin Airlines Certification: CAAC (China) FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address Tianjin Binhai International Airport Mr.Lang Xiao Cheng City Tianjin Function Business manager Country China Phone +86 225 820 8581 www.tianjin-air.com Mobile +86 139 2045 8905 COMMERCIAL CONTACT INFORMATION Fax +86 222 490 3761 ERJ 135 EMBRAER 190 ERJ 145 EMBRAER 195 [email protected] Mr.Lang Xiao Cheng ERJ 140 Function Business manager Phone +86 225 820 8581 Mobile +86 139 2045 8905 Fax +86 222 490 3761 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 14 BACK TO GUIDE MAP EMBRAER MODELS STAECO - Taikoo (Shandong) Aircraft Engineering Co.,LTD Certification: CAAC (China), EASA, JCAB (Japan) FACILITY - COMPANY INFORMATION AOG CONTACT INFORMATION Address Yao Qiang International Airport Jiang Shi Wei City Jinan Function Senior Customer Support Manager Country China PR Phone 00 86 531 5880 2938 www.staeco.com Mobile 00 86 135 7375 6244 COMMERCIAL CONTACT INFORMATION Fax 00 86 531 5880 2932 EMBRAER 170 EMBRAER 175 [email protected] Jiang Shi Wei EMBRAER 190 Function Senior Customer Support Manager Phone 00 86 531 5880 2938 Mobile 00 86 135 7375 6244 Fax 00 86 531 5880 2932 EMBRAER 195 [email protected] MAINTENANCE CAPABILITY Aircraft Capability Line Base Mod Paint Interior Capability Levels Engine Capability Levels APU Capability Levels Avionics Capability Levels Landing Gear Capability Levels Minor Minor Minor Minor Minor Major Major Major Major Major Engineering Services Support STC EMB 120 ERJ 135/145 E 170/175 E 190/195 EMBRAER AUTHORIZED SERVICE CENTER REFERENCE GUIDE • 2015 15 Feel free to contact us: [email protected]
