Sports RETAILER - SportsOneSource.com
Transcription
Sports RETAILER - SportsOneSource.com
Performance Sports RETAILER News and Information for the Running and Triathlon Market A SportsOneSource Trade Publication August 2008 Ecco Launches Biom Running Shoes In a nod to the growing ‘barefoot running” movement based on natural motion, Ecco is introducing Biom, a collection of performance road and trail running shoes that the company hails as “category-changing running product.” Implus Footcare Partners with Grangers Implus Footcare, LLC, has been named the distributor for Grangers aftercare products-the oldest company specializing in waterproofing treatments for fabrics and leather-for the U.S. and Canada. Grangers cleaning and waterproofing products are designed to extend the life of clothing and footwear by restoring the fabrics and leather to its original finish. The company has a long history of environmentally sustainable practices and uses advanced chemistry and technology to offer products that maintain, enhance and restore the performance of outerwear, footwear and equipment. Grangers is the only aftercare product line that carries both ISO 14001 and Blue Sign certification. Implus recently purchased Yaktrax, a unique line of winter traction footwear, and SneakerBalls, a line of sports air fresheners. Inside PSR n New Balance adds outdoor athletes to Team NB n What’s in a Name? Running footwear categories blur as innovation and competition increase n Outdoor Retailer attracts running specialty n Runners Roost: A home-grown retailer improves community fitness The footwear, which boasts a close-to-the-ground silhouette, comes in three platforms. The “A” platform is designed for elite athletes who typically run six-minute miles or faster. The “B” platform is designed for 9.5-minute-per-mile runners, and the “C” platform is for occasional runners who complete a mile in 10 minutes or more. Each platform consists of one textile and one leather style. The “A” platform will be specifically for men and will include two insoles, one each for training and racing. The “B” and “C” platforms will be available in gender-specific versions. The men’s Biom “A” yak leather road running shoe is designed to allow a natural running motion. The shoe offers anatomical support as well as strength, breathability and a snug fit. Biom’s technical features include a TPU rubber outsole, direct-injected PU midsole, biomechanical midsole, and an anatomically shaped last (created after scanning 2,200 feet). The leather version is made of yak leather, which is three to five times stronger than cow leather, and can be skived down to 1 millimeter for a lighter, more conforming fit. The “A” and “B” platform road running shoes will be launched in March 2009. The “C” platform, as well as trail running shoes, will follow in Fall 2009. The textile models will be retail priced at $195, and the leather models will be $220. Distribution will target running specialty stores. According to David Helter, brand manager of Ecco USA, Biom will not be sold into the company’s four biggest accounts (Nordstrom, Ecco retail stores, The Walking Company and Dillards), nor will the collection be sold online. CHEATER Sof Sole performance insoles give runners a hidden advantage by delivering exceptional cushioning and support that empowers them to train harder, longer, and compete at a higher level. www.sofsole.com Sof Sole performance socks give runners a hidden advantage by delivering exceptional comfort and moisture management that empowers them to train harder, longer and compete at a higher level. Move your customers - and your hosiery sales - to the front of the pack; let them experience Sof Sole's performance enhancing difference. Sof Sole Product Shown: Anti-Friction Sock www.sofsole.com Key Features: Slip-Resistant Technology, Seamless Toe, Deep Heel Pocket, Hydrologix Moisture Management. THE IMPLUS LINE OF FOOTCARE PRODUCTS APARA SNEAKER BALLS SOF SOLE YAKTRAX www.implus.com EDITORIAL Managing Editor Lou Dzierzak (612-618-2780) [email protected] Art Director Sean Berthelot (203-404-0632) [email protected] Contributing Editors Andy Kerrigan, Charlie Lunan, Kevin O’Donnell, Dr. Paul Langer, Thomas J. Ryan Performance Sports RETAILER News and Information for the Running and Triathlon Market CONTENTS August 2008 6 Group Editorial Director Judy Leand (212-398-5022) [email protected] ADVERTISING Account Managers Robert Z. Feiner (212-398-5020) [email protected] Sam Selvaggio (212-398-5021) [email protected] Susan Tauster (630-858-1558) [email protected] Business Production Andy Kerrigan (704-987-3450 x103) [email protected] Ad Coordination Casey Schoonover (704-987-3450 x108) [email protected] News_______________________________________ Circulation & Subscriptions Joy Matheny (704-987-3450 x107) [email protected] Account Manager Amy Ward (704-987-3450 x106) [email protected] 4 5 President & CEO James Hartford Chief Information Officer Mark Fine VP Research & Development Gerry Axelrod Director Information Management Ruben Desangles Manager Database Operations Cathy Badalamenti VP Business Development Bill Bratton Eastern Business Manager Barry Gauthier Retail Relationship Manager Jill Underwood Other SportsOneSource Titles: Footwear Business Hunting Business Outdoor Business Sporting Goods Business Sporting Goods Dealer The B.O.S.S. Report Sports Executive Weekly Footwear Business Update Outdoor Business Update Team Sports Update SGB Update © SportsOneSource, LLC 2151 Hawkins Street | Suite 200 | Charlotte, NC 28203 704-987-3450 | fax: 704-987-3455 n Saucony launches web site n IronmanPower.com provides 29-week Ironman training and nutrition program n Nike names VP of product n Internal Medicine Study reports runners live longer n New Balance adds outdoor athletes to Team NB n PowerBar first annual “Specialty Retailer of the Year” award deadline nears n Finish Line extends sole destination Features___________________________________ 6 10 utdoor Retailer Attracts Running O 2009 running footwear, apparel and equipment 12 top Right There: Merchandising for Spring 2009 performance apparel will make S runners stop dead in their tracks hat’s in a Name? W Running footwear categories blur as innovation and competition increase. Specialty: A collection of Spring Departments______________________________ 14 Runners Roost A home-grown retailer improves community fitness Internal Medicine Study Reports Runners Live Longer Specialty NEWSwatch Saucony Launches Web Site Saucony, Inc. has announced the launch of its newly redesigned website, saucony.com. The updated digital platform is a significant piece of Saucony’s multi-faceted, offensive marketing strategy. In a published statement, Mary O’Brien, Saucony’s vice president of marketing states, “With our brand positioning in place, our new website is the strategic vehicle that tells our story to the consumer. We’re confident that this new platform will communicate a more accurate representation of the brand: that Saucony is a company that exists for runners.” Saucony’s president Richie Woodworth adds, “We wanted our web site to tell our story, ‘At Saucony, we run.’ We wanted to inspire people through our web site to run.” The updated site features an improved look and feel, updated navigation and content. To invite return visits, Saucony has partnered with MapMyRun.com. The MapMyRun feature allows runners to find local routes, plot their runs, and log workouts. Woodworth says, “There’s a community aspect of the site that we hope will keep people coming back for more.” IronmanPower.com Provides 29-week Ironman Training and Nutrition Program PowerBar has partnered with Ironman to launch a unique online destination for triathletes. The site will provide the latest nutrition information as well as interactive tools to help train for their event. As the official nutrition partner for Ironman, PowerBar supports the “4th Pillar” of Ironman - Nutrition - in addition to Swim, Bike and Run. PowerBar invites athletes to visit IronmanPower.com to utilize the 29-week Ironman training and nutrition guide. There is also a RouteFinder that allows users to map training routes that match the elevation and challenge of their upcoming race course. The site also provides widgets so users can share their progress with others on favorite social networking sites like iAmTri.com, MySpace and Facebook. Nike Names VP of Product Nike, Inc. promoted Eric Sprunk to the newly created role of vice president for product. In this role, Sprunk will be responsible for all Nike brand product across the company’s footwear, equipment and apparel engines from design and development to manufacturing. Sprunk, 44, has been with Nike for 15 years working in senior financial, product and global management roles. He will report to Charlie Denson, president of the Nike Brand. 4 The study “Reduced Disability and Mortality Among Aging Runners: A 21-Year Longitudinal Study” published August 11, 2008 in the Archives of Internal Medicine announced that regular jogging in middle age may reduce people’s risk of disabilities and help them have longer and healthier lives. Launched in 1984, the study tracked two groups of people described as “ever-runners” and “never-runners. Lead author Dr. Eliza F. Chakravarty, an immunologist and rheumatologist at Stanford University School of Medicine, monitored 538 people who run regularly along with a control group of 423 people who said they never run. Many of the runners were recruited from a national running club and the non-runners came from the ranks of Stanford University faculty and staff. When the study began, all the participants were age 50 or older. Chakravarty and her team matched the demographics, physical characteristics, ethnicity and lifestyle habits of both groups. Exercise habits were the only variable.Volunteers completed an annual survey from 1985 to 2005 that monitored their health, exercise habits and experiences with injuries and disabilities. The information was analyzed at the 8, 13 and 21 year checkpoints. Researchers found that people who exercised regularly had better cardiovascular fitness levels, increased bone mass, improved aerobic capacity and fewer physical disabilities. The running study group also lived longer compared to the control group’s mortality rates. Addressing a commonly held concern of older runners, the researchers examined X-rays and arthritis reports and stated that there was no significant difference in the conditions of joints between runners and non-runners. Performance Sports RETAILER Outdoor Athletes Join Team New Balance PowerBar First Annual “Specialty Retailer of the Year” Award Deadline Nears In April, PowerBar announced the introduction of its first annual “Specialty Retailer of the Year” Award. Open to all independent sports specialty retailers, the new award program will recognize retailer commitment to consumer education about sports nutrition and local advocacy outreach. PowerBar is looking to reward retailers who demonstrate their support of the sports nutrition category via creative display units, knowledgeable staff, and contributions to sport in their local community. The winning retailer will receive $2,500 worth of PowerBar sports nutrition products for retail use and $2,500 worth of product to donate to local sports cause marketing events. The prize package also includes sponsorship of the retailers shop team through PowerBars Team Elite program providing branded gear and product for training. PowerBar is asking interested retailers to submit a photo and a paragraph about their store and its best practices for review. Entries can be sent to [email protected] through September 1, 2008, and the winner will be announced at the InterBike trade show in Las Vegas, September 26-28, 2008. Finish Line Extends Sole Destination Specialty NEWSwatch New Balance announced that they have signed on three outdoor athletic enthusiasts to join the brand’s larger “Team New Balance.” Trail runners Kyle Skaggs and Anton Krupicka, and freestyle kayaker Ruth Gordon have all signed on with New Balance. New Balance will provide each athlete with New Balance footwear, apparel, and accessories, as well as a small stipend that enables them to compete and train. The outdoor enthusiasts will help drive New Balance’s product innovation through their involvement in the company’s wear-test and product development process. As brand ambassadors, they will also showcase New Balance performance footwear and apparel products locally, nationally and internationally in their various competitions. The Finish Line, Inc. has extended its partnership with Soles4Souls, the international charity dedicated to providing free footwear to those in need, and will continue the national shoe trade-in program, “Sole Destination,” at all 697 Finish Line store locations across the United States. Since the program was launched on “National Barefoot Day” June 1, 2008 approximately 30,000 pairs of shoes have been collected. The shoes will go to impoverished communities in the United States and around the world. Customers donating a pair of new or used shoes at The Finish Line receive $5 off the purchase of a new pair of shoes valued at $25 or more. The “Sole Destination” program will end on Tuesday, September 30, 2008. Performance Sports RETAILER 5 Specialty FEATURE 6 What’s in a Name? Running footwear categories blur as innovation and competition increase. By Lou Dzierzak F or decades, performance running shoe makers have segmented their product lines into distinct categories. Asics boasts structured cushioning, cushioning/neutral and motion control. New Balance touts motion control, lightweight, stability and neutral cushioning. But today, market forces are blurring those traditional definitions. Innovations in design, materials and construction are allowing manufacturers to build shoes tailored to narrower applications and runner needs. The increasingly competitive business environment is leading some brands to carve out niches by pursuing unique brand positions and footwear definitions. Claire Wood, footwear product line manager at Brooks Sports, describes the shift in thinking. “We look at our footwear line as a continuum. We do have four categories—neutral cushioning, guidance, support and motion control—but we definitely see crossover,” she says. In 2008, Brooks created a category called “guidance” that fits between neutral cushioning and support. “You can’t really ‘bucket’ somebody. It really is a continuum,” Wood explains. “You do see crossover. A runner could get along great in a neutral shoe as well as a guidance shoe. It’s really the personal preference of the runner when they go in to get fit. What’s going to feel best and be healthy for them to run in?” Fritz Taylor, SVP of global footwear at Brooks Sports, notes that the brand’s continuum approach is based on foot types. “On one side of the continuum is the neutral, rigid, high-arched foot,” he says. “On the other side is the very flexible, mobile, overpronator foot. While we know there are different places on the continuum that runners fall, we break it into four categories to keep it simple and clear.” New Balance also uses a continuum approach. Dan Sullivan, running strategic business unit manager at New Balance, says, “We look at it as a continuum in terms of the amount the consumer pronates. We talk about shoes being mild-stability or high-stability. So, within that stability segment, there’s a continuum.” As product lines expand, the lines between category segments have become less distinct. “We definitely see [categories] shifting,” observes Sullivan. “We see other companies changing the vernacular that they are using. A few years ago, it was very consistent and everyone used the same terminology. But philosophies change on what is most important. From a competitive set, the manufacturers are looking for someplace they can own instead of going after the competition when they know it may take years to win. [They are asking], ‘Where is there an opportunity for us to carve out a niche?’” Isaac “Ike” Alvear, executive director of performance brands for Avia, Ryka and Nevados, adds, “The lines are absolutely blurring. When you have a brand like Asics that now has 25 SKUs, you have to ask yourself, ‘If you have a 1000 series and a 2000 series, and then introduce a 3000 series, what is the degree of difference?’” Avia segments its line using a 1-10 scale relative to the degree of guidance the shoe will provide. But not everyone buys into the continuum theory. Jim Monahan, VP of footwear at Asics, counters, “I don’t think the lines are blurring. People have come to the realization that neutral/cushion Performance Sports RETAILER “ We definitely see [categories] shifting... From a competitive set, the manufacturers are looking for “ someplace they can own. [They are asking], ‘Where is there an opportunity for us to carve out a niche?’ —Dan Sullvan, New Balance shoes meet the needs and requirements of the broader market today. The old school of thought was that every shoe sold needed to be a stability-oriented shoe. In the old days, there was a fourth category: light/lightweight. The term has gone away because technology and materials have improved.” Monahan adds, “One school of thought is, do we need these three classifications? The classifications are easy for the general consumer to understand. It’s taken years for stability/neutral shoes to be accepted. I think consumers are educated.” According to Rod Foley, Mizuno’s director of marketing for athletic footwear, “Where I’ve seen the blurring within the industry is where more and more companies are taking shoes originally built for someone in the middle of the stability category, and you are seeing that midsole mold used in another category by extracting or enhancing the stability piece, but doing nothing else to the geometry of the shoe. That’s causing some confusion as far as where the shoe lies on the spectrum. Retailers say it’s essentially the same shoe. You are just starting to cut the pie a little bit too small. That’s what I’m hearing and seeing out there.” Moreover, says Foley, “The way we look at it, over the last five years the human foot hasn’t changed that much. Five years ago, three categories were perfectly fine for everyone. I’m not sure about these new categories and who these people are that we are building shoes for.” Many running-oriented retailers support the premise that category definitions are blurred. How blurred? Cody Hill, owner of Boulder Running Company, Boulder, CO, responds, “Oh, big time. There’s what I consider ‘gray area’ shoes. You look at the sub-motion control category. You’ve got the Asics Evolution and the Foundation. They’re Performance Sports RETAILER really similar. If somebody’s a heavily overpronated runner, they’re going to need the Evolution, but if they’re mid-ground, they could run in either. There is definitely a lot of overlapping of the silos of cushioning stability and motion control, and I think you’re going to start seeing a lot more consumers buying the lower-priced, highstability shoe versus the motion control shoe.” Bryan Mills, director of franchise development at Fleet Feet, concurs. “Some of the vendors have started creating some new categories—largely just to gain share. They’re doing an important thing, recognizing that there are a lot of different feet and [running] gaits out there and they’re trying to provide a range. This allows us to provide the customer with a broader range of solutions because, at the end of the day, the customer just wants something that fits well.” Foley reports that Mizuno created a footwear matrix five years ago to help manage the expanding categories. “We were fighting a battle of perception of how our shoes are categorized versus themselves,” says Foley. “We had some obstacles to overcome in the marketplace [in regard to how] retailers were categorizing our shoes. We were honestly confused within our own group about how we were categorizing our shoes, and where our own shoes were on the level of stability/control or lack thereof, let alone what the people in the marketplace thought of our shoes.” Foley continues, “We decided to come up with a two-dimensional, two-axis matrix that not only talks about the level of support or stability in a shoe, but also talks to the type of running within that biomechanical category.” Mizuno’s matrix lists neutral, support and control on one axis, with maximum, moderate, performance and racing on the other. Tom Carleo, SVP product at Saucony, is also convinced that category definitions are changing, which he views as both problem and opportunity. “If you step outside of the running specialty channel, and beyond any full-service, more technical sporting good dealers, I would say these lines have blurred dramatically at the trade and consumer level,” he says. At Saucony, Carleo champions stability as a brand position. “We break stability into three areas: ultimate stability, stability, and light stability,” he explains. “The trend in the last three or five years has been some blurring between the motion control and stability silos of shoes.” While excited about the potential, Carleo is aware of possible reactions from retailers. “When I go out and meet with an account, I don’t want to be the fifth guy [within a month-and-a-half] to have a different terminology for something [those accounts] have called motion control for 25 years,” he says. “If you are going to be bold enough to do that, you need to be bold enough to invest in that, 7 Specialty FEATURE 8 so it goes to the consumer level. If we all come in and call it something different, it creates confusion.” Alvear believes retailers also play a role in changing definitions. “My sense is that change is coming from leadership in retail,” asserts Alvear. “[Retailers] are saying, ‘I need to describe the difference between shoes.’ When the retailer is driving that, you have to listen. It makes sense. At no other time in my experience in the industry has there been a greater assortment of product. The retailer’s challenge is how to position these products and describe the end-benefit to the consumer.” Foley also points out that, “You are dealing with people who come from a position of strength in terms of their own opinions about how the products actually work based on how many people they have put the shoe on. Even with shoes that are market leaders in the industry, if you went to 10 different stores, you might get 10 different opinions as far as how much stability the shoe has or who it is made for.” He adds that his focus is to put specific shoes on the people they are designed for, as opposed to layering those models between existing shoes in the line. At the store level, retailers configure display walls based on brand recommendations, market conditions, customer base and, of course, their own beliefs. “We line them up by brand,” reports Boulder Running Company’s Hill. “Typically, we’ll have the most stable shoes at the top; then motion control, sub-motion control, and stability; then cushioning; and then lightweight trainer. We divide them by brand but within the brand, we have similar-quality shoes next to each other.” Fleet Feet takes a different approach. “We still typically display shoes in those three standard categories, but we use neutral instead of cushion,” says Mills. “[The categorization] tends to be more of a continuum than an absolute demarcation between the different functions.” More importantly, he adds, “For us, the shoe wall is more for display or marketing rather than function. Our goal is not to sell off of our shoe wall. The shoe wall is to remind people we sell footwear. In our store, we don’t have customers walk up and ask, ‘Do you have these shoes in size X?’ If they do that, we’ve failed to do our jobs.” Although the Boston-based City Sports chain uses the traditional categories of motion control, cushion and stability, COO Sean Scales notes, “The categories are something that the customer shouldn’t even have to bother themselves with. It’s the trained associate’s job to determine the best shoes for the customer.” He elaborates, “I’ve seen some places going with vendor-specific merchandising, which surprises me a little bit. It helps tell a brand story well, but I don’t think that a customer who’s looking at motion control shoes should be distracted by neutral shoes right next to them from the same brand.” As Taylor from Brooks points out, “Half of retailers are still using three categories: neutral, support, and motion control. Half are using some fourth categorization to identify the zone between traditional support and neutral. I think a lot of running retailers are looking at pronation in a different way. Many of them would agree they were perhaps over-prescribing heavy-duty support or motion control shoes before.” After decades of brand advertising and countless articles in consumer running magazines, the question is, do consumers understand the categories? At Boulder Running Company, “You definitely get the person who comes in, has done the research, and says, ‘I want to try on the [Asics] Evolution and the Foundation,’” says Hill. “Some people come in because they want to learn about the shoe and get the best thing for them.” Mills sees both experienced racers and first-time runners. “The problem with the word ‘cushion’ is that everyone wants a cushion shoe. That’s like saying, ‘I want a cushion mattress. I don’t want to sleep on a brick.’” He adds, “There are two categories of customer. The majority are looking for a proper-fitting shoe. Then there are people who have done lots of running and are looking for something they’ve had lots of success running in.” Specialty retailers play a central role in educating runners of all experience levels. However, says Taylor, “There’s still a lot of confusion out there among consumers about what they might need or what is required. Specialty retailers are doing well because they help consumers sort through that.” As a case in point, he explains, “You still hear runners say they need a stability shoe because they turned an ankle or have weak ankles. We’re not addressing ankle stability with stability shoes in running. We’re addressing overpronation. There’s still a fair amount of confusion out there.” Sullivan confirms the importance of customer service at retail: “A lot of people go in and say, ‘Fit me. You are the expert. I don’t care what is under the hood. I trust you.’” Change may occur in the future, but in the near-term, existing product categories will remain in place. “People have deep-seated beliefs and understandings in the science of biomechanics,” Sullivan says. Yet, the terminology created over time still isn’t universally defined. “Cushion and responsiveness are words we all throw around, but none of us are completely comfortable with the way we define things,” says Foley. “We have to find a better way to get the definitions to the consumer.” While clarifying existing segment definitions is important, the introduction of new niches will continue. For example, Sullivan notes that New Balance is addressing runners who hit the ground midfoot. “It’s essentially a new segment that will be small and will grow over time. It’s going to take time for retailers to understand it and see the successes of it. It’s definitely going to be an evolutionary approach,” he says. To help avoid confusion, Carleo simply suggests, “Instead of watching the lines meld into each other, we need to do a good job of being distinctive within each of those silos. As you move through the silos, our job, as manufacturers, is to make sure we are doing our best, through design and naming, to build consistency and make the stories easier to tell at the retail level.” Performance Sports RETAILER WHAT’S YOUR RETAIL IQ? 1. How did sales for Running Footwear in the sports retailer channel in July change compared to the year-ago period? a. Down low-single-digits b. Up mid-single-digits c. Flat d. Down high-single-digits 2. Women’s Running Footwear sales grew at a faster rate than men’s at the sports retailer channel in July? a. True b. False 3. Who had the top selling Stability shoe in the sports retailer channel in July? a. New Balance b. Brooks c. Asics d. Adidas 4. Which Running Footwear subcategory saw the strongest dollar sales growth for the month at the sports retailer channel? a. Cushioning b. Motion Control c. Stability d. Fashion Running 5. Who had the top selling men’s Trail Running shoe in the sports retailer channel in July? a. New Balance b. Nike c. Asics d. Salomon 6. Who had the strongest market share growth in Running Footwear in the sports retailer channel for July? a. Asics b. New Balance c. Brooks d. Nike 7. For the sports retailer channel in July, how did the Running Apparel category perform? a. Flat b. Increased strong double-digits c. Decreased low-single-digits d. Increased low-teens 8. Which company saw the largest increase in market share in Compression Tops in July in the sport retailer channel? a. Under Armour b. Nike c. New Balance d. Brooks 9. Who had the top selling Running Apparel product in the sports retailer channel in July? a. Adidas b. Under Armour c. Nike d. New Balance 10. Running Apparel average selling prices increased for the month in the sports retailer channel. a. True b. False A Service of The SportsOneSource Group For more information about SportScanINFO contact: 704.987.3450 [email protected] Answers: a, b, c, c, d, d, d, b, c, b Know More. Now. Outdoor Retailer Attracts Running Specialty A Collection of Spring 2009 Running Footwear, Apparel and Equipment T Specialty FEATURE he Outdoor Retailer Summer Market, held August 8-11th, 2008 in Salt Lake City, UT attracted an estimated 22,000 attendees and 6,300 buyers who wandered through the 438,000 square feet maze of aisles, meeting rooms and balconies to see the products offered by 1,020 exhibitors. More than two dozen running footwear, apparel and accessories companies came to Salt Lake to extend their brand’s penetration into the outdoor market. More than ever, running is drawing the attention of outdoor brands. Salomon Salomon is supporting the launch of its trail running footwear line with a comprehensive apparel line for men and women. The 8.36 oz Minim Jacket features fully seam taped Gore-Tex Paclite with an adjustable hood, full zipper and chest pocket. SRP $115 www.salomonsports.com Arc’Teryx Best known for high-end technical outerwear and backpacks, Arc’Teryx is expanding the brand’s product line to include technical running apparel for men and women. The 5 oz single knit polyester Cito Tank features an integrated shelf bra. SRP $80. www.arcteryx.com. Suunto Suunto is celebrating the company’s 10-year anniversary with the introduction of the new flagship X10. The X10 includes all the features of the previous X9i, but with significant performance upgrades. The Suunto X10 includes an altimeter, barometer, digital compass, thermometer, extensive memory, as well as the expected time/ stopwatch functions. The new Suunto X10 will be available in September 2008. SRP NA www.suunto.com 10 Performance Sports RETAILER Garmont New Balance New Balance will enter into the fast-growing multi-sport category with the launch of the 1520. This addition expands the brand’s outdoor offerings, which also include trail running, hiking, water performance, and walking. The 1520 shoe features GORE-TEX XCR for breathable, waterproof protection, a Vibram outsole for multi-directional traction, and ABZORB cushioning for comfort. The 1520 will launch in February 2009. SRP $130.00. www.newbalance.com Garmont is expanding its trail running footwear product line. The new Escape outsole features the Garmont Dura-Lug surrounded by sticky rubber. The wicking and quick drying lining is textured to enhance heel retention. SRP $99.95. www.garmontusa.com Skins Compression apparel is a growing technical apparel segment in running specialty. Skins sport long tights are engineered gradient compression performance equipment which optimize the endurance and recovery of the muscles of the lower body. Benefits offered by compression tights include lower lactic acid production, improved circulation and greater oxygen availability in the hamstrings, quadriceps and calves. SRP $99. www.Skins.net Brooks Brooks has updated the popular Infiniti for Spring 2009. The Infiniti 2 uses a Diagonal Rolbar (DRB), a high-density post at the medial arch engineered for pronation control and creates a smoother transition from the runner’s mid-stance phase into the propulsion phase. SRP $125 www.brooksrunning.com Here’s the good news — Spenco for Her® Insoles with Q Factor® Technology are the only insoles designed specifically to address a woman’s Q-angle. Spenco for Her® Insoles provide targeted support, cushion and comfort. Call your account manager today to order your Spenco for Her® Products 1-800-877-3626 Spenco is proud to donate a portion of the proceeds from each sale of Spenco for Her® products to further support Breast Cancer Initiatives. www.spenco.com ®Registered Trademark of Spenco Medical Corporation. ©2008 SMC. All Rights Reserved. Stop Right There Merchandising for Spring 2009 Performance Apparel Will Make Runners Stop Dead in Their Tracks Specialty FEATURE W 12 ith the plethora of online consumer activity, it’s no surprise that performance sports vendors will start launching interactive merchandising displays this spring as a way of promoting and educating consumers about new technologies and fabrications. Explains Brooks Running’s marketing programs manager Dayna Berger, “People are used to footwear with technical aspects, but when it comes to apparel, there are technical aspects that people don’t understand. This interactive display provides info about why apparel costs $100. There may not be someone available [for in-person assistance], and the more the consumer knows, the better it is for everybody.” This 7-by-7-inch closed single-circuit display will be distributed to 50 full-line dealers this spring, featuring apparel, footwear, technical and inspirational videos. Berger adds, “We can deliver more content in the future as more apparel and different shoes come to rack, and always have fresh information on the screen.” Besides engaging customers in an interactive way, it also eliminates the need for recycling or sending outdated material to the landfill, notes Peter Mannos, director of Brooks Running retail development. Mannos says that not all retailers are open to this type of merchandising, “Some retailers want to keep doing things their own way, so we’re partnering with stores that are looking for new ways to reach consumers.” Performance sports newcomer Arc’Teryx will also launch a digital interactive display to coincide with their new Endorphin line. Explains company spokesperson Tom Duguid, “With the web available for everyone to do research, lots of folks come in already knowing what they want. Having interactive POP displays not only reinforces the product’s personality, it reminds consumers what they’re paying for.” Though digital displays are the new wave of merchandising, many vendors are also introducing new four-ways that outfit the consumer head-to-toe, as well as toppers that attach to existing or unique displays. According to retailers, this is bittersweet news. Jenni Peters, owner of Varsity Sports in Baton Rouge and Mandeville, LA, appreciates the effort and design in many merchandising displays. But, with only 1,200 square feet of floor space in both shops (set in renovated houses), most displays don’t reach their intended potential. “Being one of their top accounts, we get really nice technically advanced displays that are just overkill. I’m always wow-ed when they roll in and would love to use them, but they are designed for more modern, wide-open mall concepts.” Saucony Saucony’s new 4-way display fixtures will allow running specialty retailers to visually merchandise a collection of Saucony’s footwear and apparel. Performance Sports RETAILER Brooks The 4’ x 5’ Run Happy dry-erase running wall has been distributed to 100 running specialty retailers. A smaller 2.5’ x 4’ board was distributed to 300 additional retailers. The board reinforces the retailer’s position as a community resource. campaign that emphasizes running as a fun experience, instead of hard and painful. Explains Mannos, “The Touch and Feel book is a spin on kids books that gets consumers to interact with apparel specifically by bringing pieces of apparel, zippers and MP3 pockets to the pages of the book. It brings them to life in a unique and fun way that’s not too serious or overwhelming.” Five hundred of these books will be distributed to each store that carries Brooks apparel as well as the field rep groups, or Gurus. Meghan Caffrey, associate product manager for New Balance apparel, describes yet another hands-on approach to engaging customers with a clear merchandising focus. “We want to make the shopping experience easy and fun for consumers, so we added subtle details to tops and bottoms so they understand which styles coordinate.” These include reflective stripes and subtle color complements that also coordinate with New Balance footwear and accessories. Caffrey adds that modernizing the line also innately compels consumer interest. “By using sleeker and faster design lines, as well as visual interest like prints and patterns, consumers are naturally attracted to touch and feel the pieces.” Whether luring consumers with digital displays, transforming four-ways or compelling colorways, support for spring 2009 performance apparel will entice consumers to stop, look and learn more about the technical and sustainable features that put performance apparel on par with footwear. Peters adds that, though it would be logical to choose displays from a sales preference, “We choose from the more utilitarian options like Mizuno’s horizontal race clock that’s actually a clock, and Brooks’ retail counter stools that we need and use daily. They don’t attract consumers directly to the product, but they’re effective and get attention.” Mike Shuman, owner of Shu’s Idaho Running Company in Boise, ID has no problem housing the elaborate displays in his 2,000 square-foot store. However, he often foregoes using them as intended to house a variety of competing programs on one display. “Consumers want the floor to feel different every time they walk in, so we mix and match products so we’re always showing something that looks good together.” And while some emphasize keeping displays neat and tidy, Shuman feels that leaves things looking sterile. “If you have a little gruff look, it looks like people have been going through it. Otherwise, customers feel like they’re a bull in a china shop if it’s too clean.” Todd Dalhausser, general manager of Saucony apparel, reports that getting the customer to purchase apparel goes beyond displays. “The community as a whole has to find a way to change the face of running. We all make great products, but put your hand over the logo and you can’t tell us apart.” Dalhausser adds that, while associates often spend 45 minutes fitting shoes, consumers are then sent into apparel by themselves. “The last six feet is aesthetic that draws them in, which means the right amount of fixtures, quantity of units on fixtures, and placement.” Saucony will supplement their new running lifestyle line, Run Culture Apparel, with new four-ways for strategic retailers. “Four-ways give the biggest bang for the buck and, with ours, retailers can customize the system according to their needs.” This includes adding a panel for more sizes, waterfalls for merchandising outfits, incorporating folding systems with hangers underneath, or attaching an accessory fixture for things like socks, gloves and beanies. “The challenge with fixtures is to incorporate as much as possible without overwhelming the consumer,” According to Dalhausser. New Balance Using a new and innovative way to engage consumers Apparel, both technical and lifestyle oriented, is becoming a major product on a more tangible level, Brooks will also introduce the segment at running specialty retailers. New Balance is working closely with Touch and Feel book to launch their new Run Happy retailers to provide comprehensive merchandising and display support. Performance Sports RETAILER 13 Runners Roost A Home-Grown Retailer Improves Community Fitness By Emmaline Harvey Specialty NEWSwatch F 14 ounded in 1977, Runners Roost is Colorado’s oldest running store. Originally focused only on running shoes, the store has expanded its offerings, while also expanding to six locations, including Denver, Aurora, Lakewood, Colorado Springs, Fort Collins and another new Fort Collins store opening in October. Each store carries a broad selection of footwear, apparel, accessories and nutritional products tailored to meet the needs of local runners. Located along the beautiful Colorado Front Range, known for attracting runners looking for a great workout and a beautiful view, Runners Roost sees a wide variety of athletes come through the store in preparation for their runs. “We get our share of beginners,” comments general manager John Shults. Roost’s core customer base is 55 percent women between 25 to 55, who run around 15 miles a week and comprise about 55 percent of the customer base. But, as Shults pointed out, “If you included our entire customer base, the demographics would pretty much include the entire range [of runners.]” Shults has seen everyone from high school coaches to casual walkers to athletes running more than 80 miles a week walk through the doors. Runners Roost has become a one-stop shop for local runners, with shelves fully stocked with wetsuits, full triathlete apparel lines, chip belts, goggles, compression suits and more. While all the locations carry primarily the same products, each store features some products that focus on the specific needs of the community. Shults explains that one location is near a great running trail and has an expanded selection of running apparel, while another location near the water has more swimming accessories. Although the company features a wide variety of products, Runners Roost still considers itself a running specialty store with great customer service and community involvement. According to Shults, “Customers come to our store because of the service, by far. Our staff shares our customers’ passion for running, walking and fitness. We listen to our customers’ needs to provide the best products for them to reach their goals, be it their first 5K or their 10th marathon.” Although Roost competes against the big box stores, Shults said the primary competition comes from other specialty shops. Continued Shults, “The product we provide is the service; ensuring that folks are in the right shoes.” Runners Roost employees offer expert advice for every aspect of a workout, including how to find the best running trails, how to hydrate, what to do for certain injuries or pain, and what to eat before, during, and after exercise. “I really think people come to us because we’re the experts and we provide that [educated] service,” Shults comments. This exemplary customer service is a reason why the company’s online sales aren’t as big as they could be. Shults says the company’s website is not really a big part of the business. The e-commerce system is intended to benefit repeat customers who have already been properly fitted and just need a duplicate pair of shoes, and for loyal customers who have moved out of state. Shults says, “Although we do have an electronic cart system, we provide that more as a service and not our focal point.” An in-store treadmill allows employees to observe customers’ gaits and aid them in finding a proper fit, and the company conducts regular training on new products so both employees and customers are in the know. “We strive to make Runners Roost a fun place to work where we can pursue a passion for health and fitness,” Shults says. “We have [employees] sit in on some of the product reviews and try some of the shoes and do the comparisons. As our products change, our training and knowledge also needs to adapt to stay up to date.” A great deal of the company’s success comes from staff members listening to customer opinions and using those suggestions when ordering new products. Shults recalls an instance in which a customer requested the Australian brand, Skins compression apparel. Runners Roost ordered a few of the products, received a great response and now Skins is a regular product on the shelves. The company’s employees include runners, yogis, cyclists and others. This natural employee interest in fitness helps them easily relate to customers, something Runners Roost considers crucial when conducting job interviews. Commented Shults on the staff, “We all have a passion for health and fitness. In our hiring process, we look at our core values and clearly that would be one of them. A lot of the folks run a lot and that’s their passion.” The company incorporates this passion for fitness into employee training by requiring employees to go through numerous clinics and events teaching them such skills as measuring for proper shoe fit and deciding which nutritional programs to recommend.” As for community involvement, Roost is recognized locally as a strong supporter of team fitness. Most of the stores have a racing team, with members committing to run a certain number of races each year, and a running club, for runners not quite serious enough to join the team. Outside of the store, many employees participate in local fitness groups, and Roost’s run club coordinator is a coach for a high school team. The company’s high school presence extends beyond corporate sponsorship of track and field. Said Shults, “We often set up the cross country event. We set up the course and put mile markers up; we show up to support them.” Performance Sports RETAILER