when does it pay to be
Transcription
when does it pay to be
map courtesy of ROUTES | FARES | ANSWERS HOW TO RIDE PURCHASE A TICKET 2 SELECT TICKET TYPE Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 2 PLAN YOUR TRIP Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. 1 SELECT ORIGIN AND DESTINATION The origin station will automatically be the boarding station here you are located. w 1 FIND YOUR STATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. 3 BUY YOUR TICKET Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. DAY PASS $10 GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. For information on weekend schedules please visit our website: metrolinktrains.com/ weekends 5 EXIT THE TRAIN The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. 3 SELECT NUMBER OF TICKETS Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. 4 SELECT PAYMENT OPTION Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. 5 SWIPE DEBIT CARD/INSERT CASH If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) TICKET TYPES: + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. FARES ONBOARD INFORMATION + Restrooms and drinking water in each car YOUTH + Power outlets for your electronic devices in most cars + Tables for reading, watching a movie or getting some work done Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare You can enjoy the following amenities on each Metrolink train: CHILD ONBOARD AMENITIES FARE DISCOUNTS Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets SENIOR Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. PERSONS WITH DISABILITIES 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) STUDENTS - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. ACTIVE MILITARY WEEKEND DAY PASS The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. ONBOARD POLICIES WHAT’S ALLOWED ONBOARD QUIET CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area + Strollers: Secure strollers in the designated storage area WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No smoking or alcohol + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKE CARS BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION 800-371-5465 (LINK) • metrolinktrains.com SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MEMBER AGENCIES Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. metro.net octa.net AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always hold the handrail when climbing or descending stairs + Always walk on or toward the station platform SAFETY ON THE TRAIN SAFETY AT THE STATION + Only use pedestrian crossings when it is safe to do so + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones For information on schedules and ticketing options, please visit metrolinktrains.com FOLLOW METROLINK ON + Always wait behind the platform line while standing on the platform + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP N MAP NOT TO SCALE 14 5 126 210 15 405 118 101 134 210 210 215 10 10 605 91 Ful ler ton PAC I FIC OC EAN tur Fu 60 A Ca nahe ny im on 5 91 15 91 15 55 405 22 ah eim An Rail Transfer Station Metrolink/Amtrak Shared Station Amtrak Pacific Surfliner Metro Rail/Metro Bus SERVICE INFORMATION Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Monday–Friday service available at all stations. 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) 1039 Pacificenter Dr., Anaheim 92806 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) Orange County Line & 91 Line BUENA PARK 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) BURBANKBOB HOPE AIRPORT Ventura County Line 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) 200 W. 1st St., Claremont 91711 (Near College Ave.) 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 91 Line & Inland EmpireOrange County Line San Bernardino Line COVINA 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) EAST VENTURA Ventura County Line + Always store belongings under the seat or on your lap, not in the aisles + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? Riverside Line PEDLEY RIVERSIDEDOWNTOWN 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) When the harmless leaf on the road is actually something much sharper. 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) 24/7 Roadside Assistance 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) 4066 Vine St., Riverside 92507 (Near 14th St.) Battery Replacement Service 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) When your wallet goes missing. 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Identity Theft Monitoring 615 Avenida Victoria, San Clemente 92672 SYLMAR/ SAN FERNANDO When it’s time for the family vacation. 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) Travel, Dining, Retail and Attraction Ticket Discounts 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) 8360 San Fernando Rd., Sun Valley 91352 In other words, it pays every day to be an Auto Club member. Antelope Valley Line Orange County Line & Inland EmpireOrange County Line 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 2975 Edinger Ave., Tustin 92780 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When the car that left its lights on in the parking lot is yours. Riverside Line, 91 Line & Inland Empire-Orange County Line Inland Empire-Orange County Line & 91 Line San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Ventura County Line SIMI VALLEY Antelope Valley Line SUN VALLEY TUSTIN San Bernardino Line UPLAND Ventura County Line VAN NUYS Antelope Valley Line VIA PRINCESSA San Bernardino Line RIALTO RIVERSIDE-LA SIERRA SAN BERNARDINO SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO SANTA ANA Antelope Valley Line SANTA CLARITA 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) San Bernardino Line RANCHO CUCAMONGA 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) 28200 Forbes Rd., Laguna Niguel 92677 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) 2000 Flotilla St., Montebello 90640 Riverside Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Riverside Line 300 High St., Moorpark 93021 (Near Moorpark Ave.) Orange County Line & 91 Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 LAGUNA NIGUEL/ MISSION VIEJO San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MONTEBELLO/ COMMERCE NORWALK/ SANTA FE SPRINGS 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA Orange County Line & 91 Line FULLERTON Ventura County Line, Antelope Valley Line GLENDALE Riverside Line INDUSTRY Antelope Valley Line LANCASTER L.A. UNION STATION San Bernardino Line MONTCLAIR Ventura County Line MOORPARK Antelope Valley Line NEWHALL Ventura County Line NORTHRIDGE OCEANSIDE Riverside Line E. ONTARIO ORANGE Ventura County Line OXNARD Antelope Valley Line PALMDALE 600 N. Citrus Ave., Covina 91723 San Bernardino Line EL MONTE + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. + Public telephones and/or Metrolink passenger information phones are available at most stations. ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. IRVINE Orange County Line ANAHEIM Inland Empire-Orange County Line ANAHEIM CANYON San Bernardino Line BALDWIN PARK 60 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) W. CORONA 78 5 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line CHATSWORTH Orange County Line COMMERCE 76 N. MAIN CORONA To Escondido Effective August 15, 2013 Antelope Valley Line 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. Sol an aB e 5150 State University Dr., Los Angeles 90032 Ventura County Line CAMARILLO Sa Sa nC Sa n LAX FlyAway Bus Antelope Valley Line, Ventura County Line DOWNTOWN BURBANK 215 5 55 405 John Wayne Airport metrolinktrains.com 5 nJ ua n C METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line San Bernardino Line CAL STATE L.A. ge Or an Sa ne Irv i ap is tra no La el m en te Cle m en te P ie r de nsi Oc ea ach nta An a in Tus t O Miss guna CO RA ion V Nigu i U N ejo el/ N GE TY SA CO N D U I N EG TY O o S a nD ieg Riverside Line San Bernardino Line Ventura County Line 91 Line 605 10 710 110 57 tia Pla cen 105 n tio 405 Mo No n teb r w ell alk /S Co o/Co a m n ta me mme Fe rce rce S pri Bu ng e n s aP ark ry ust Ind Do w Po ntow mo n na rio nta E. O Pe dle y W. C oro na N C o . Ma ron in a LAX Airport STATION LOCATIONS n Sa 23 101 no rdi Be rna R Do ivers w nto idewn RI R La iver C V E S O R ier sidera U S N ID TY E eS ta To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS Ca Go Ven Sa nta rpi let tur n a B t a e a ria rba ra Ea st V Ox entu ra na V rd CO ENT Ca m U U ra ill N RA TY Mo o orp Sim ark iV a Ch lley a tsw ort h No r th Va r n Bu i dg Newh Nu rba e ys all n k -Bo b S Air Hop p e Cl anta S a ro t y r l ita V ma r/ Su P ia S r n a i nce nF Va lley Do ssa V ern w a n L.A n tow Act incen do Gle .U on t G nB nd La Pa r a n l in on u a m le c rb de ast da a S / nk er le tat ion L O Ca S l S A C t ate O N U G lE M L.A. N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th ) rem o n Mo t S n A c lt ai N r U B p lan C ERN d O Ra U A nch N R o T Cu Y DIN ca Fo O n tan mon ga a Ria lto S O U T H E R N C A L I F O R N I A S YS T E M M A P Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. have teamed up to provide you with this Ride Guide to help you find your way through Southern California. METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved. HOW TO RIDE PURCHASE A TICKET map courtesy of 1 FIND YOUR STATION 1 SELECT ORIGIN AND DESTINATION For stations near your home and destination, check the map on the other side or use the Metrolink Trip Planner. The origin station will automatically be the boarding station where you are located. TICKET TYPES: + One-Way Ticket – choose “same day” or “future dated” + Round-Trip Ticket – choose “same day” or “future dated” + Weekend Day Pass + 7-Day Pass + Monthly Pass + Special Tickets – Other promotional ticket types. Special Tickets may not be available at all ticket vending machines. PLEASE VERIFY YOUR TICKET PURCHASE. METROLINK TICKETS ARE NONREFUNDABLE. Tickets are not sold onboard the train! Ticket vending machines and ticket validators are located on Metrolink train platforms. Purchase a ticket prior to boarding the train. Please present your ticket to any fare inspector upon request. 4 BOARD THE TRAIN Check for the track number at stations with more than one track. Some stations serve more than one train line so check the electronic sign in the exterior window of the passenger car before boarding. This sign indicates the final station stop for the train and should match the station indicated as the final stop on your timetable. Please stand behind the platform line for your safety. + ONE-WAY TICKET Valid for a single one-way trip between the origin and destination stations. One-Way Tickets are valid for trips starting within three hours from time of purchase. Best for those who travel infrequently and plan to stay at their destination for more than one day. Ticket vending machines allow you to purchase multiple tickets, including tickets for adults, children, seniors, students, military, and persons with disabilities. Most Metrolink ticket vending machines accept Visa, MasterCard, American Express, Discover, Diners Club, debit cards and cash. Several ticket vending machines accept credit/ debit cards only. The conductor will announce each station prior to arrival. After exiting the train, use your Metrolink ticket to ride many connecting buses, shuttles and rail lines for free! For a full list of free transfers, visit metrolinktrains.com Metrolink is accessible to persons with disabilities + Passengers requiring boarding assistance should wait at the top of the access ramp located at the end of the platform. Wheelchairs can only be accommodated on the lower level of the passenger car that stops opposite the platform access ramp. + L.A. County Access Services ID card holders can ride any Metrolink train at no cost except for the Inland EmpireOrange County Line. With 48-hour advance request and based on availability, assistance can be provided to passengers at stations who are new or unfamiliar with the Metrolink system. Call 800-371-5465 to schedule assistance with the Passenger Education Program. If you pay by debit card, enter your PIN and press “Enter.” Ticket vending machines do not accept $100 bills. 6 TAKE YOUR TICKET & RECEIPT NOTE: Receipts are not dispensed with cash payments. NOW YOU’RE READY TO RIDE! FOR TICKET PRICES, PLEASE VISIT METROLINKTRAINS.COM ONBOARD AMENITIES CHILD You can enjoy the following amenities on each Metrolink train: Ages 5 and under Three children ride free with an adult using a valid ticket – each additional child pays youth fare + Tables for reading, watching a movie or getting some work done YOUTH + Restrooms and drinking water in each car Ages 6 to 18 Weekdays – regular fare Weekends – 25% off One-Way and Round-Trip tickets ONBOARD POLICIES + Bags/Luggage: Store bags under your seat + Pets: Animals must be in a small pet carrier under the seat or on your lap + Bikes: Secure and store in the designated storage area + Boogie Boards: Store under the seat or in the designated storage area 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present proof of eligibility to any fare inspector upon request: WHAT’S NOT ALLOWED ONBOARD + No feet on seats + No motorized bikes + No blocking aisles, seats or emergency exit windows + No occupying empty seats with carry-on items + No soliciting ONBOARD ETIQUETTE STUDENTS + Be considerate of others when using your cell phone. Please use a headset when listening to music or watching DVDs. - 15% off Monthly and 7-Day Passes, One-Way and Round-Trip tickets - No age restriction - Student ID required by fare inspector upon request + Allow other passengers to exit before boarding the train + Snacks are allowed, but please use the trash cans onboard + Keep designated seats available for seniors and persons with disabilities Metrolink offers the Weekend Day Pass for only $10 per person. This pass is good for unlimited systemwide travel on Saturday or Sunday. - 10% off One-Way and Round-Trip tickets - Proof of valid Common Access Card with “Active Duty” printed on front required by fare inspector upon request The Weekend Day Pass is accepted for free transfers on most connecting transit services. METROLINK TICKETS ARE NONREFUNDABLE. Metrolink Quiet Cars are intended to be a peaceful atmosphere for those who want to rest or work without noisy distractions. Look for the words “Quiet Car” on the changeable message sign on the side of the passenger car or the signs posted on the inside of the car. The Quiet Car is the second passenger car located from the locomotive. Ask train personnel if assistance is needed locating the car. QUIET CAR GUIDELINES + No smoking or alcohol - L.A. County Transit Operators Association ID card - Reduced fare ID card from other transit systems - Medicare ID card - DMV placard ID card - L.A. County Access Services ID card holders can ride free on any Metrolink train except for the Inland Empire Orange County Line (IEOC) ACTIVE MILITARY BIKE CARS ALL METROLINK TRAINS HAVE A CAR DESIGNATED AS THE “QUIET CAR” MONDAY THRU FRIDAY. WHAT’S ALLOWED ONBOARD + Strollers: Secure strollers in the designated storage area WEEKEND DAY PASS QUIET CARS + Power outlets for your electronic devices in most cars PERSONS WITH DISABILITIES + MONTHLY PASS Valid for unlimited travel between the origin and destination stations during the calendar month printed on the pass. Monthly Passes are sold from the 25th of the current month to the 5th of the new month. Also valid for unlimited system wide travel starting at 7:00 p.m. Friday through Sunday at 11:59 p.m. 5 SWIPE DEBIT CARD/INSERT CASH FARE DISCOUNTS Ages 65 and over 25% off Monthly and 7-Day Passes. 50% off One-Way and Round-Trip tickets. Please present photo ID with date of birth to the any inspector upon request. + 7-DAY PASS Valid for unlimited travel during a seven-day period between station pairs starting on the day the pass is purchased. 4 SELECT PAYMENT OPTION ONBOARD INFORMATION SENIOR + ROUND-TRIP TICKET Valid for a round-trip on the same day between the origin and destination stations. Travel must begin within three hours from time of purchase and end that same day. Ideal for infrequent travelers who complete their trip in one day. 3 SELECT NUMBER OF TICKETS 5 EXIT THE TRAIN Customers using headphones must keep the volume low enough so that the audio cannot be heard by neighboring passengers. To ensure that our Quiet Cars live up to their name, we encourage passengers to follow the guidelines below: Metrolink personnel may ask passengers who fail to follow these guidelines to relocate to another car. + No Loud Talking. If you’d like to carry on a conversation, please relocate to another car. SEATING Seating is available on a first-come, first-served basis and cannot be reserved. There is no additional charge to sit in a Quiet Car. + Mute Your Device: Customers may not use any devices with audio features enabled or without headphones, including: - mobile phones - pagers - handheld games - laptop computers - portable CD or DVD players To provide space for all who want to ride in the Quiet Car, passengers may occupy only one seat. Please do not use additional seats for personal belongings. + Shoes and shirt are required + Each rider may occupy only one seat BIKES ON BOARD. THE NEW WAY TO COMMUTE. Metrolink has added Bike Cars to accommodate more bicycles on select trains. Bike Cars are identified by a yellow “Bike Car” decal on the side of the train or bike train wrap. BIKE GENERAL INFORMATION Bikes are allowed on ALL Metrolink train cars. Each train car is designed to hold three bikes. The special Bike Cars are designed to hold 18 bikes on the lower level. BIKE STORAGE AT STATIONS Most Metrolink stations offer bike racks or bike lockers for passengers. Please refer to the Metrolink website under “Stations” to verify if bike amenities are available. BIKE GUIDELINES + Bikes must be safely secured within the bike storage area + Bikes must never block aisles or doors + Bicyclists must follow the conductor’s instructions to relocate or board an alternative car due to overcrowding and/or if space is needed for a passenger in a wheelchair + Only single-rider bikes are allowed + Battery-powered scooters and wheelchairs are permitted + Folding bikes are allowed on the train and must be stored in the bike storage area Not allowed: + Gas-powered vehicles + Mopeds, motor, tandem and three-wheeled bikes + Segways (except when used as a mobility device for persons with disabilities) + Riding bikes onboard the train or on the station platform Violating the bike rules may result in removal from the train. + A rider may not save seats for people getting on at a future station Visit metrolinktrains.com for more on Metrolink policies. METROLINK CONTACT INFO FOR INFORMATION MEMBER AGENCIES 800-371-5465 (LINK) • metrolinktrains.com PASS $10 Metrolink is operated by the Southern California Regional Rail Authority and serves Los Angeles, Orange, Riverside, San Bernardino, Ventura, and North San Diego counties. BE SAFE. BE SMART. The Southern California Regional Rail Authority, a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. SPEECH AND HEARING IMPAIRED 800-698-4TDD (4833) MAILING ADDRESS One Gateway Plaza, 12th Floor • Los Angeles, California 90012 LOST AND FOUND With the Metrolink $10 Weekend Day Pass, you can ride all day long and visit as many destinations as you want, all for one low price. Ride anywhere served by the four Metrolink lines that offer weekend service, on Saturday or Sunday for just $10. metro.net Found items are kept at Los Angeles Union Station. Call 800-371-5465 (LINK) to report a lost item. AT METROLINK, SAFETY IS FOUNDATIONAL. THE EASIEST WAY TO COMMUTE IN SOUTHERN CALIFORNIA octa.net FOLLOW METROLINK ON SAFETY AT THE STATION SAFETY ON THE TRAIN We know driving to work in Southern California is a challenge. In fact, for many people it’s the worst part of the day. And with more cars crowding the highways every year, commuting by car won’t be getting any easier. That’s why riding Metrolink just makes sense. It’s a stress-free, reliable, cost-effective commute. With over 750 trains per week, covering six counties surrounding Los Angeles (including free connecting service to workplace or home), Metrolink gets you to work on time, in the comfort of safe, state-of-the-art trains. + Always walk on or toward the station platform + Always hold the handrail when climbing or descending stairs + Only use pedestrian crossings when it is safe to do so + Always store belongings under the seat or on your lap, not in the aisles For information on schedules and ticketing options, please visit metrolinktrains.com + Always wait behind the platform line while standing on the platform + Always follow directional signs and markings that let you know where it is safe to cross the tracks and always watch for trains—look both ways + STAY ALERT. Around train tracks or in stations, use caution when using headsets or cell phones + Never leave bags unattended on the platform or on the train + Emergency evacuation instructions are available on all cars + Never lean on the doors or attempt to hold them open + The emergency brake is ONLY to be used to stop the train in the event of an emergency by authorized personnel. For medical emergencies, contact the Conductor. + Always allow passengers to exit the train before boarding Insta rctc.org + Always use caution when stepping onto a train goventura.org sanbag.ca.gov METROLINK SYSTEM MAP Your Metrolink ticket includes free connections to most rail and bus lines throughout Southern California. N SERVICE INFORMATION V CO ENT U UR N A TY 14 st V en na tura rd 118 Ca 405 210 134 210 215 10 W. C tur Pla Fu an ta A Ca nahe ny im on 91 15 55 22 10 nto e wn 60 215 de ier To Escondido nsi 5 San Bernardino Line Sol an Sa nD ieg aB ea ch Oc 10046 Old Depot Plaza Rd., Chatsworth 91311 San Bernardino Line 200 W. 1st St., Claremont 91711 (Near College Ave.) Orange County Line W. CORONA 30 Lewis Rd., Camarillo 93012 (Near Ventura Blvd.) Ventura County Line 5150 State University Dr., Los Angeles 90032 CLAREMONT 6433 26th St., Commerce 90040 (Near Garfield Ave.) 91 Line & Inland EmpireOrange County Line 91 Line & Inland EmpireOrange County Line 250 E. Blaine St., Corona 92879 San Bernardino Line COVINA 201 N. Front St., Burbank 91502 (South of Burbank Blvd.) Ventura County Line N. MAIN CORONA 78 o ea lem en te P Sa nC 76 COMMERCE SA CO N D U IEG N TY O lem en te 5 Sa nC 3750 Empire Ave., Burbank 91505 (Near Hollywood Way) Antelope Valley Line, Ventura County Line CAL STATE L.A. La no Effective August 15, 2013 8400 Lakeknoll Dr., Buena Park 90621 (At Dale St.) Ventura County Line CHATSWORTH O Miss guna CO RA ion V Nigu i U NG ejo el/ N E TY ne Irv i tra LAX FlyAway Bus Orange County Line & 91 Line DOWNTOWN BURBANK 3825 Downing Ave., Baldwin Park 91706 (At Pacific St.) BURBANKBOB HOPE AIRPORT 1039 Pacificenter Dr., Anaheim 92806 San Bernardino Line BUENA PARK 2150 E. Katella Ave., Anaheim 92806 (At Angel Stadium of Anaheim) in Tus t pis Metro Rail/Metro Bus nJ ua n Ca Amtrak Pacific Surfliner Inland Empire-Orange County Line BALDWIN PARK a Metrolink/Amtrak Shared Station Sa Rail Transfer Station CAMARILLO 405 John Wayne Airport Orange County Line 55 IRVINE 155 S. Auto Center Dr., Corona 92880 (Near Railroad St.) Orange County Line & Inland Empire-Orange County Line 5091 Richton St., Montclair 91763 (Near Monte Vista Ave.) Riverside Line Ventura County Line Ventura County Line Orange County Line & 91 Line OCEANSIDE Orange County Line & Inland Empire-Orange County Line ORANGE Orange County Line & Inland Empire-Orange County Line Ventura County Line OXNARD Riverside Line E. ONTARIO Antelope Valley Line PALMDALE Title VI prohibits discrimination on the basis of race, color, and national origin. If you feel you have been subject to discrimination under Title VI you may file a complaint by contacting us at 800-371-5465(LINK), 800-698-4833(4TDD) for speech and hearing impaired or at metrolinktrains.com. SAN CLEMENTE SAN CLEMENTE PIER SAN JUAN CAPISTRANO 12650 Imperial Hwy., Norwalk 90650 (East of Bloomfield Ave.) 235 S. Tremont St., Oceanside 92054 (Near Mission Ave.) 3330 E. Francis St., Ontario 91761 (Near Mission Blvd. & Haven Ave.) 194 N. Atchison St., Orange 92866 (Near Chapman Ave.) 201 E. 4th St., Oxnard 93030 (Near Oxnard Blvd.) 39000 Clock Tower Plaza Dr., Palmdale 93550 (Near Sierra Hwy. and 6th St.) SANTA ANA San Bernardino Line & Inland EmpireOrange County Line Orange County Line & Inland EmpireOrange County Line SYLMAR/ SAN FERNANDO Orange County Line & Inland EmpireOrange County Line Orange County Line & Inland Empire-Orange County Line Orange County Line & Inland Empire-Orange County Line Antelope Valley Line Identity Theft Monitoring 1000 E. Santa Ana Blvd., Santa Ana 92701 (Near Santiago Ave.) 22122 Soledad Canyon Rd., Santa Clarita 91350 (East of Bouquet Canyon Rd.) 5050 Los Angeles Ave., Simi Valley 93063 (Near Stearns Ave.) When it’s time for the family vacation. Travel, Dining, Retail and Attraction Ticket Discounts In other words, it pays every day to be an Auto Club member. 12219 Frank Modugno Dr., Los Angeles 91342 (Near Hubbard St.) 300 E. A St., Upland 91786 (Near Euclid Ave.) VINCENT GRADE/ ACTON When your wallet goes missing. 2975 Edinger Ave., Tustin 92780 Antelope Valley Line VIA PRINCESSA Battery Replacement Service When the car that left its lights on in the parking lot is yours. Ventura County Line VAN NUYS 26701 Verdugo St., San Juan Capistrano 92675 (Near Camino Capistrano) 8360 San Fernando Rd., Sun Valley 91352 Orange County Line & Inland EmpireOrange County Line 24/7 Roadside Assistance San Bernardino Line UPLAND When the harmless leaf on the road is actually something much sharper. 615 Avenida Victoria, San Clemente 92672 1204 W. 3rd St., San Bernardino 92410 (Near Mt. Vernon Ave.) 1850 Avenida Estacion, San Clemente 92672 Antelope Valley Line TUSTIN 10901 Indiana Ave., Riverside 92503 (Near La Sierra Ave.) Inland Empire-Orange County Line & 91 Line Antelope Valley Line SUN VALLEY 11208 Azusa Ct., Rancho Cucamonga 91730 (Near Milliken Ave. & 7th St.) 4066 Vine St., Riverside 92507 (Near 14th St.) 101 W. 1st St., Pomona 91766 (Corner of 1st and Main St.) Ventura County Line SIMI VALLEY 205 Santa Fe St., Pomona 91767 (Near Garey Ave.) Riverside Line, 91 Line & Inland Empire-Orange County Line 6001 Pedley Rd., Riverside 92509 (Near Limonite Ave.) 261 S. Palm Ave., Rialto 92376 (Near Rialto Ave.) Antelope Valley Line SANTA CLARITA 8775 Wilbur Ave., Northridge 91324 (Near Parthenia St.) SAN BERNARDINO 300 High St., Moorpark 93021 (Near Moorpark Ave.) 24300 Railroad Ave., Santa Clarita 91321 (Corner of Market & Railroad) San Bernardino Line RIVERSIDE-LA SIERRA RIVERSIDEDOWNTOWN Antelope Valley Line NORTHRIDGE 2000 Flotilla St., Montebello 90640 NORWALK/ SANTA FE SPRINGS 44812 Sierra Hwy., Lancaster 93534 (Near Lancaster Blvd.) San Bernardino Line RIALTO San Bernardino Line NEWHALL 800 N. Alameda St., Los Angeles 90012 (Near 101 Hollywood Fwy.) 15215 Barranca Parkway, Irvine 92618 (Near Ada St.) San Bernardino Line, Riverside Line, 91 Line, Antelope Valley Line, Orange County Line & Ventura County Line MOORPARK 600 S. Brea Canyon Rd., City of Industry 91789 (Near Currier Rd.) Riverside Line 400 W. Cerritos Ave., Glendale 91204 (Near San Fernando Rd.) RANCHO CUCAMONGA 28200 Forbes Rd., Laguna Niguel 92677 MONTEBELLO/ COMMERCE Antelope Valley Line MONTCLAIR Orange County Line & Inland Empire-Orange County Line L.A. UNION STATION LANCASTER 600 N. Citrus Ave., Covina 91723 LAGUNA NIGUEL/ MISSION VIEJO Riverside Line INDUSTRY San Bernardino Line 120 E. Santa Fe Ave., Fullerton 92832 (Near Harbor Blvd.) Ventura County Line, Antelope Valley Line DOWNTOWN POMONA 16777 Orange Way, Fontana 92335 (Near Sierra Ave.) Orange County Line & 91 Line GLENDALE FULLERTON ANAHEIM CANYON An nta Sa METROLINK & THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA Riverside Line San Bernardino Line Ventura County Line 91 Line 5 Or An have teamed up to provide you with this Ride Guide to help you find your way through Southern California. metrolinktrains.com METROLINK ROUTES Antelope Valley Line Inland Empire-Orange County Line Orange County Line an On the other side of the map, you will find everything you need to know about traveling with Metrolink, from purchasing tickets to locating the station nearest you. Whether traveling by train or automobile, use this map to locate Metrolink lines and stations, as well as major roads and freeways. 405 5 ah eim No rw alk /S PAC I FIC OC EAN RI R La ivers CO VER Sie ide rra U SI N D R E TY Do ivers w id Pe dle y io tar On oro na N. C o Ma ron in a io n tia eS cen Fe Spr Bu ing en s aP Ful a ler ton rk mm be 91 91 15 57 Co Mo 105 60 E. ry 605 ust /C om erc merc e e 710 llo 110 nte For a complete guide and to access the Google Transit Trip Planner, visit metrolinktrains.com. LAX Airport + Parking is available at all stations except Cal State L.A. Parking is free at most stations. Some stations do not allow overnight parking. ANAHEIM San Bernardino Line POMONA (NORTH) 10925 Railroad St., El Monte 91731 Riverside Line PEDLEY WHEN DOES IT PAY TO BE AN AUTO CLUB MEMBER? 6175 Ventura Blvd., Ventura 93003 San Bernardino Line FONTANA + Trains do not normally operate on the date the following holidays are observed: Memorial Day, Independence Day, Labor Day and Christmas Day. If a holiday falls on a Saturday, it is usually observed on the previous Friday. If a holiday falls on a Sunday, it is usually observed on the following Monday. Limited train service is available on the dates New Year’s Day and Thanksgiving Day holidays are observed. For holiday service, please visit metrolinktrains.com ON THE GO? Visit metrolinktrains.com and use the Google Transit Trip Planner to get detailed routing directions. EL MONTE tat Whether traveling mid-week for work or on the weekend for entertainment, your safety on board the train and at Metrolink stations is our first concern. 405 605 10 Do w Po n t o w mo n na 101 + Monday–Friday service available at all stations. STATION LOCATIONS ge 23 + Public telephones and/or Metrolink passenger information phones are available at most stations. 210 Ventura County Line EAST VENTURA Addresses have been provided below as a convenient way to utilize Google Transit Trip Planner to map your commute. Local jurisdictions own and operate Metrolink stations and choose whether to offer amenities such as bicycle lockers, cafés or child care centers. + Saturday and Sunday service available on San Bernardino, Antelope Valley, Orange County and Inland Empire-Orange County lines. 15 Va nN Bu rba uy s nk -Bo bH Air op po e rt 101 Ox Ea Ven tu ra 126 ma rill Mo o orp Sim ark iV a Ch lley ats wo rth No r th rid New ge ha ll Ca Go Sa nta rpi let nte a B arb ria ara MAP NOT TO SCALE 5 To view additional information on safety, visit metrolinktrains.com. SERVICE INFORMATION & STATION LOCATIONS S Cla anta Syl rita ma V r/S Su Pri ia nV an n ces alle Fer Do sa V y na wn L.A n t Act incen d G o o w l .U en on t G n da nio Bu rad Palm Lanc le rba ast nS da e/ nk er le tat ion LO Ca S l St CO AN ate U G El M L . A . N EL on TY ES te Ba ld w in Co Park vin a Po mo na Cla (Nor th rem on ) t Mo SA ntc lai N r Up B lan CO ERN d Ra U A nch N RD oC TY I N Fon ucam O tan on g a a Ria lto Sa nB ern ard ino S O U T H E R N C A L I F O R N I A S YS T E M M A P DAY metrolinktrains.com/ weekends + metrolinktrains.com + 800-371-5465 (LINK) + An automated ticket vending machine (located at every Metrolink station) Ticket vending machines offer a variety of ticket types. The one best suited for you depends on how often you plan to ride Metrolink. Check the “Fares” panel for a detailed description of fares and ticket types. 3 BUY YOUR TICKET For information on weekend schedules please visit our website: METROLINK FARES ARE CALCULATED based on a formula using the shortest driving distance between stations. To find out the fare for your trip, check out any of the following: 2 SELECT TICKET TYPE Check the timetable and arrive at your station at least 15 minutes before departure. Timetables are available at: + metrolinktrains.com + Any Metrolink station + 800-371-5465 (LINK) + Any Metrolink train On the go? Visit metrolinktrains.com or use the Metrolink Trip Planner. Ind ROUTES | FARES | ANSWERS 2 PLAN YOUR TRIP GO ANYWHERE, ANYTIME, SATURDAY OR SUNDAY FARES 7720 Van Nuys Blvd., Van Nuys 91405 (Near Keswick Blvd.) 19201 Via Princessa, Santa Clarita 91351 (Near Weyerhauser Way) 730 W. Sierra Hwy., Palmdale 93550 (Near Angeles Forest Hwy.) CALL 877.368.0237 | CLICK AAA.com VISIT your local Auto Club branch Select membership benefits and services are provided by independent service providers. Certain restrictions apply. See Member Guide for details, terms and conditions. AAA Battery Replacement Service is only available in select areas during select hours. Copyright © 2013 Automobile Club of Southern California. All Rights Reserved.