Annual Report and Accounts 2009 (pdf-file)
Transcription
Annual Report and Accounts 2009 (pdf-file)
Unibet Group plc Annual Report and Accounts 2009 Unibet Group plc Fawwara Buildings Msida Road, Gzira GZR1402, Malta. Tel: +356 2133 3532 ANNUAL REPORT 2009 Unibet Group plc www.unibetgroupplc.com playing to win by players for players PROFIT BEFORE TAX +161% Company No: C39017. Registered in Malta. PBT GBP 28.9M Registered office: c/o Camilleri Preziosi, Level 2, Valletta Buildings South Street, Valletta VLT11, Malta. Active customers +25% 365,865 Active customers worldwide Pioneer in the moneytainment® industry AnnuAl generAl meeting Unibet was founded in 1997. With over 4.1 million registered customers in more than 100 countries, the Group is one of Europe’s largest online gaming operators. Gaming products include pre-game sports betting, live betting, casino, poker, bingo and soft games. Customers can bet via websites in 27 languages, and increasingly via mobile phones and other mobile devices. The Annual General Meeting (AGM) of Unibet Group plc will be held at 15.00 CET on Thursday 6 May 2010, at the Grand Hotel, Södra Blasieholmshamnen 8, Stockholm in Sweden. Right to participate Holders of Swedish Depositary Receipts (SDRs) who wish to attend the AGM must be registered at Euroclear Sweden AB/VPC on Monday 26 April 2010 and notify Skandinaviska Enskilda Banken AB (publ) of their intention to attend the AGM no later than 11.00 CET on Friday 30 April 2010, by filling in the enrolment form provided at www.unibetgroupplc.com/AGM, Notification to holders of Swedish Depository Receipts in Unibet Group plc. The form must be completed in full and delivered electronically. Unibet creates products and services intended for the global market, and customises them to suit local needs. This “glocal” approach – global reach and mindset combined with local understanding – helps Unibet make all customers feel at home. Please note that conversions to and from SDRs and ordinary shares will not be permitted between 26 April and 6 May 2010. mission To provide reliable online gaming and build value by delivering entertaining products and excellent service. vision The thrill of putting money at stake for the chance to win more is at the heart of Unibet’s vision – it’s moneytainment®. Key objectives Satisfied and excited customers Dividend The Board of Directors proposes a dividend of GBP 0.71 per share/SDR, which is approximately SEK 7.68 per share/SDR. Financial information Unibet Group plc’s financial information is available in Swedish and English. Reports can be obtained from Unibet’s website, www.unibetgroupplc.com or ordered by email at [email protected]. Distribution will be via email. unibet’s strengths One of Europe’s largest gaming companies in a fast-growing and exciting consumer category Motivated employees Strong financials Annual Reports can be ordered through the website, www.unibetgroupplc.com or ordered by email at [email protected]. Unibet will publish financial reports for the financial year 2010 on the following dates: • Interim Report January – March 2010, on 5 May 2010 • Interim Report January – June 2010, on 11 August 2010 • Interim Report January – September 2010, on 3 November 2010. Diversified product and geographic portfolio Main focus on organic growth combined with selected acquisitions Regarded as one of Europe’s strongest sportsbooks overview Key highlights Unibet at a glance Gaming responsibly Q&A with the CEO Sports betting Non-sports betting Designed and produced by SampsonMay Telephone: 020 7403 4099 www.sampsonmay.com business review 1 2 4 6 8 10 Delivering against our strategy Emerging markets new opportunities Innovation leading the way Market overview Unibet’s markets Financial objectives Sportsbook B2B network Business performance review Unibet going forward Dedicated people General legal environment Principal risks governAnce 12 14 16 18 20 22 23 24 26 27 28 30 Shares and share capital Directors’ report Remuneration Committee report Corporate governance statement Accounts Consolidated income statement Statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statement Notes to the consolidated financial statements Printed by Park Communications on FSC certified paper. AdditionAl informAtion 32 34 36 38 41 41 42 43 44 45 Independent auditors’ report to the members of Unibet Group plc Board of Directors and CEO Definitions Annual General Meeting 62 63 64 65 When you have finished with this report please recycle it AdditionAl informAtion whAt’s inside 50% Park is an EMAS certified CarbonNeutral® Company and its Environmental Management System is certified to ISO14001. 100% of the inks used are vegetable oil based 95% of press chemicals are recycled for further use and on average 99% of any waste associated with this production will be recycled. This document is printed on Revive 50:50; a paper containing 50% virgin fibre and 50% recycled fibre. The pulp used in this product is bleached using an Elemental Chlorine Free (ECF) process and contains fibre from well managed, sustainable, FSC certified forests. The unavoidable carbon emissions generated during the manufacture and delivery of this document have been reduced to net zero through a verified, carbon offsetting project. Unibet is not affiliated or connected with sports teams, event organisers or players displayed in this report. Unibet Group plc Annual Report and Accounts 2009 65 overview key hiGhliGhTs ifrs (GBp) non-GAAp* Gross winninGs revenue 2009 +12% (2008: 123.4m) EBITDA per share GBP eBiTDA 2009 (2008: 46.3m) 2009 2008 41.9 46.3 1.498 1.657 30 37 -0.352 -1.340 2009 2008 EBITDA margin % Net cash less bond per share GBP overview 138.3m 41.9m EBITDA GBPm operATionAl Number of employees at year end 465 412 Registered customers at year end 4,149,668 3,142,751 365,865 292,168 28,258,038 28,241,092 Active customers last three months of the year Number of shares at year end 2009 2008 32.8 36.5 58 45 Net cash per share GBP -0.352 0.994 Dividend per share paid out to SDR-holders GBP 0.23 0.50 Profit from operations GBPm Equity: assets ratio % All time high in active customers All time high in sports betting gross winnings revenue For the third time in four years Unibet was awarded “European Sports betting operator of the Year” Due to the popularity and success the Live Casino has achieved Unibet was also awarded the “European Live Gaming Operator of the Year” *Certain measures used in the reporting are not defined under IFRS. The Company believes that these measures are important to understand the performance of the business. (Also refer to definitions on page 64). The Company’s registered office is at Camilleri Preziosi, Level 2 Valletta Buildings, South Street, Valletta, Malta. The Company’s registered number is C39017. furTher non-GAAp* AnAlysis More information to be found in the business performance review on page 24. This document is the English original. In the event of any discrepancy between the original English document and the Swedish translation, the English original shall prevail. for furTher informATion see pAGe 11 live BeTTinG AccelerATinG furTher operATionAl AnAlysis More information to be found in the financial objectives section on page 22. for furTher informATion see pAGe 17 LIVE live cAsino Unibet has a dominant position in the Nordics and Western Europe in the live gaming segment and a strong position in Southern Europe. LIVE Strong barrier to market entry Over 21,000 events offered Over 4,500 events streamed moBile chAnnel GrowinG Mobile betting took some major steps forward in 2009 as the mobile platform asserted its place in the betting industry’s future plans. for furTher informATion see pAGes 8-9 Unibet Group plc Annual Report and Accounts 2009 1 overview uniBeT AT A GlAnce who we Are key fAcTs 2009 AwArDs Awarded two prizes at the prestigious eGaming Annual Awards ceremony organised by the international gaming magazine eGaming Review, Unibet is a clear leader in the moneytainment® industry. For the third time in four years Unibet was awarded “European Sports Betting Operator of the Year”. The second award was the “European Live Gaming Operator” which Unibet was awarded due to the popularity and success the Live Casino has achieved. whAT we Do 465 pAssionATe, frienDly eXperTs 40 nATionAliTies 27 lAnGuAGes for furTher informATion see pAGes 8-9 sporTs BeTTinG Sports betting is the heartbeat of Unibet’s business. To illustrate the sheer power of major sporting events, the number of active customers using Unibet hit a peak of 365,865 in the fourth quarter of 2009. over Unibet is one of the largest online gaming operators in the European market with over 4.1 million customers worldwide. 100 counTries wiTh cusTomer presence Unibet offers a comprehensive range of online gaming products, such as pre-match sports betting, live betting, casino, poker, bingo and soft games, through the Group’s websites. Unibet now also offers Sportsbook and risk management services to external B2B customers. The customer base spans more than 100 countries. Unibet is audited and certified by eCOGRA and by G4, Global Gambling Guidance Group, in relation to responsible and fair gaming. 2 Unibet Group plc Annual Report and Accounts 2009 for furTher informATion see pAGes 10-11 non-sporTs BeTTinG Online poker is a phenomenon. Bingo brings people together. The online casino gives players a little of the glamour of the real thing. Non-sports betting is an important part of Unibet’s business, and opens up a broad range of target markets – young and old, male and female – to the possibilities of moneytainment®. overview Unibet has customers in more than 100 countries worldwide. The Group’s key markets are divided into three territories: Nordic and Western Europe, along with the combined region of Central, Eastern and Southern Europe. Nordic is the Group’s biggest market, while Central, Eastern and Southern Europe is the fastest growing. 28.9m profiT Before TAX (GBp) 4.1m reGisTereD cusTomers worlDwiDe online Gross GAminG 2007 – 2012e (eur Bn) uniBeT rollinG 12-monTh ADjusTeD cAsh flow versus profiT from operATions AnD Before TAX (GBp million) 11.1m esTimATeD online sporTs BeTTinG AccounTs in europe 2012 Source: H2 Gambling Capital, January 2010 Source: H2 Gambling Capital, January 2010 Profit from operations (trailing 12-mth) Profit before tax (trailing 12-mth) Operating cash flow before movements in working capital after tax and capital expenditure (see Note 28 on page 61) (trailing 12-mth) Unibet Group plc Annual Report and Accounts 2009 3 overview GAminG responsiBly The imporTAnce of responsiBle GAminG “By players, for players” does not stop at providing fair gaming and betting products tailored to customer’s entertainment needs. It also entails a shared responsibility to educate customers on responsible online behaviour and ensure that gaming is and remains fun and entertaining. In contrast to what conventional wisdom may suggest, Unibet has vested interests in providing for a safe and responsible moneytainment® environment. The key objective as a customer-centric company is to provide value added service to customers over a longer period of time, build trust and increase customer retention and satisfaction. In this regard, responsible gaming is an integrated part of the overriding company objectives. Being a founding member of EGBA and ESSA, Unibet has always advocated a constructive dialogue based upon facts, instead of myths and misunderstandings. Whilst acknowledging that consumer protection and problem gambling, like any other problem behaviour, must be addressed in the most adequate manner, one may not forget that studies in the field of responsible gaming reveal that more than 98 per cent of the population enjoy gaming and betting in a responsible manner. An analysis of Unibet’s database shows that the average player is 32 years old, places 188 stakes per year with an average value per stake of GBP 6.2. For the vast majority of people, gambling is fun and entertaining, a hobby or a social activity among others, this both online and land-based. To a very small percentage of people, gambling – like any other human behaviour – can become problematic and develop into problem behaviour, even addiction. The questions also needing to be answered are; what do 98 per cent of the gamblers get 4 out of their gaming? What do they do right, which the minority does wrong? What good does it do them? What are the moral benefits for society as a whole? Everyone will benefit from this: Unibet, the gaming industry, as well as the specialised service centres, customers, and potential customers. As the dominant research paradigm for gambling behaviour relates to understanding, mitigating or treating gambling-related risk or harm, Unibet initiated cooperation with a leading scientific research centre to study the possible benefits of gambling for society at large. Acknowledging that problem behaviour remains a priority, by supporting this scientific initiative, Unibet aims to contribute in a positive manner to a broader responsible gaming debate. When consumer protection at large is based upon an informed choice and self-responsibility, why should 98 per cent of European consumers be denied and restricted in their choice to purchase services across borders? When one does too much of something, whether it is food, shopping, gambling, alcohol or other chemical substances, one will start to get negative consequences of that particular behaviour. Balance is the key in enjoying life and having a good time. This is no different in the gaming or moneytainment® industry. What has changed over the last decade, and driven by innovation and the further development of e-commerce, is that more people are discovering the internet and internet gaming. As such this is not more dangerous or problematic. However addressing new challenges and risks associated with e-commerce such as the protection of minors on the internet, is a shared responsibility of us all, including service providers, politicians, adults and regulators. New technologies also provide new opportunities to increase protection and security. The mere fact that Unibet Group plc Annual Report and Accounts 2009 As A leADer in The europeAn moneyTAinmenT® inDusTry, responsiBiliTy AnD cusTomer sATisfAcTion Are key oBjecTives AnD pArT of uniBeT’s corporATe DnA. for uniBeT, responsiBiliTy TAkes A numBer of forms, of which primAry prevenTion is The mosT imporTAnT. +10 over 10 yeArs eXperience of responsiBle GAminG, conTrols, securiTy AnD frAuD prevenTion overview +98% over 98% of plAyers enjoy GAminG AnD BeTTinG in A responsiBle mAnner responsible gaming is high up the agenda of all stakeholders, including monopolies and politicians, finds its root cause in the arrival of technology driven operators such as Unibet. Together with other EGBA members, Unibet is raising the bar and standards on an ongoing basis. The yearly Responsible Gaming Day (RGD), organised in the European Parliament by EGBA, is a good illustration of how Unibet wishes to come via open dialogue to more efficient and sustainable solutions for all. The work done by the EGBA in relation to consumer protection and its standards was taken into consideration by the Swedish EU presidency. As history has demonstrated, prohibition is counterproductive as it drives both provision and consumption underground without any safeguards for consumers. If consumer protection is the true driver of the debate then Unibet and alike are part of the solution. In line with the six points on page 7, Unibet advocates a passport mechanism based on cooperation between Member States, nonduplication of requirements and the definition of equivalent or minimum consumer protection standards in the European Union. responsiBle GAminG DAy-To-DAy For Unibet, responsibility takes a number of forms, of which primary prevention is the most important. All of the Company’s operations are designed to prevent problems as much as possible, including gambling addiction, under-age gambling and safeguarding the integrity and security of the operations. In general, the Company’s responsible gaming policy is designed i) to apply to all the customers, not just problem gamblers, and ii) to increase customer satisfaction and retention as part of house-hold entertainment. responsiBle GAminG DAy-To-DAy To implement its Responsible Gaming vision, Unibet, amongst other things, undertakes to: Educate and provide information to all staff in Responsible Gaming strategies and procedures. Have Responsible Gaming as an integrated part of the daily operations in everything the company does, from customer service to marketing and technical solutions. Be committed in being up to date with research and public awareness regarding Responsible Gaming and contribute to further research in this area. Evaluate, and improve where needed, its policies and procedures from an holistic point by a qualified behavioural psychologist, appointed Responsible Gaming Manager. Monitor vigilantly all transactions and have a zero-tolerance policy against fraud, including under-age gambling. Advertise responsibly. Use the opportunities offered by new technologies to optimise consumer protection, e.g. by implementing third party ID verification tools or relying on objective recorded data instead of self-reported data. Have tools available on the Group’s websites to enable customers to set their own gaming limits in function of time, budget and/or products. Provide responsible gaming information, including self-assessment tools and links where to turn for further specialised assistance on the websites. Engage with external specialists and have processes audited and improved in cooperation with suppliers as G4, the Global Gambling Guidance Group (G4), Adictel, eCOGRA (eCommerce and Online Gaming Regulation and Assurance) or Gambling Therapy. Unibet Group plc Annual Report and Accounts 2009 5 overview Q&A wiTh The ceo peTTer nylAnDer whAT hAs hAppeneD in 2009? If we summarise 2009 we can see that despite the economic downturn the gaming industry has continued to grow. Compared to other consumer industries we have been resilient but not totally immune. Re-regulation has gained momentum with Italy reducing betting duties, and adding more products, and France and Denmark moving from monopoly positions opening up for private industry in different forms. Consolidation has continued to be a theme with Bwin, Mangas and others being active in the market place. We could also see that the online industry keeps on delivering more innovation with streaming, WebTV and the mobile channel producing real numbers and real contribution for the industry and for ourselves. whAT cAn we eXpecT from 2010? If we look at where independent analysts predict this industry is going, the underlying growth and the consumer demand is expected to continue and support industry growth. 2010 will also be a big year for European sportbooks with the winter Olympics just passed and the World Cup in football to come later this spring. We also expect the consolidation to continue and the underlying trend towards re-regulation to carry on paralleled with a persisting legal tension field. An interesting phenomenon is that re-regulation triggers potential new entrants such as telecom, media, land-based casino groups and venture capitalists, creating a new wave of industry entrants. 6 A new EU Commission with the important task of being guardians of the treaty and supporting the single market principle has just been installed in Brussels. However it seems to take time before the vision of one digital European market place becomes a reality. whAT will Drive uniBeT in The cominG yeAr? Besides the strong sports calendar, streaming and broadcasting of sport events will be an important factor. Live betting is still in a fantastic growth phase and we will continue to develop the product and broaden our offerings in order to always be on the forefront. Our emerging markets in Europe are developing well, stimulated by our investments in a number of activities such as sponsorships, poker TV, and active online marketing. We have also added a new business area where we offer our B2B in-house developed proprietary system for fixed and live odds betting, including odds compiling and risk management. The first operator to sign up was the Ålandic gaming company Paf. They will also be able to offer our fast growing sports betting pool products, SuperToto and SuperScore to their punters. In connection with this we have initiated investigations on how to structure our B2B business in order to protect the integrity of the B2B customers and to maximise the shareholder value for the Unibet shareholders. So all in all, our shareholders can look forward to a very exciting year whereby “By players, for players” will show that we really work for our players… Unibet Group plc Annual Report and Accounts 2009 peTTer nylAnDer uniBeT ToDAy uniBeT’s 6 poinTs of A moDern europeAn GAminG mArkeT 1. free movemenT AnD choice Article 56 in the Treaty of the Functioning of the European Union (Treaty of Lisbon), is one of the fundamental principles of the EU constellation and prosperity. 2. compeTiTion increAses reGulATion AnD conTrol A competitive market has a regulatory and controlling effect between market operations. Trust and security are key differentiators in e-commerce. As in telecoms, we wish for a highly regulated EU market with appropriate consumer protection mechanisms. 3. fiGhT proBlem GAminG BAseD on science The vast majority use gaming services in a responsible manner. Responsible gaming is a top priority. 4. sTATe reGulATe, noT operATe Regulation and enforcement by independent authorities and cooperation between Member States. 5. AppropriATe eu frAmework Recognises cross-border technology-driven industry. High-end consumer protection. Guarantees consumer choice. Fair and equal market access. Cooperation between Member States. 6. we Are pArT of The soluTion Unibet is a public company, listed on NASDAQ OMX Nordic Exchange since 2004. We are EU-regulated and push for higher standards. Self-regulation and co-regulation are key. Cooperation, not repression. Trust and security are key differentiators in e-commerce. Unibet Group plc Annual Report and Accounts 2009 7 overview The online GAminG inDusTry is 100% in The new fronTier DrivinG chAnGe wiTh no AnAloGue leGAcy overview sporTs BeTTinG inTroDucTion vArieTy AnD innovATion pre-mATch BeTTinG The BiGGesT pAyouT for 14 correcT preDicTions on superToTo DurinG 2009 (eur) pre-mATch BeT offers DurinG 2009 The Unibet Sportsbook product portfolio consists of fixed odds betting as well as the Football/Ice Hockey pool betting products Supertoto and SuperScore. Unibet also offers betting on French Horses and on Swedish Trotting through the Travnet Live Racing platform. The continued expansion of the Unibet sporting range has proved the strength behind the success of 2009. Unibet offered odds on over 50 different sports during 2009, ranging from Champions League football to Mixed Martial Arts. The most popular Sportsbook bets were on English football with over 17 million bets placed. Football is the sport that provided over 55 per cent of Unibet’s pre-match betting turnover. The most popular Football Leagues to bet on in 2009 were the English leagues closely followed by the Champions League and the leagues in Spain, France and Italy. 232,247.6 875,000 Sports betting is the heart of the Unibet business – providing high-octane, high-thrills entertainment on local and international events 24 hours a day, 7 days a week. There are a vast range of sporting opportunities to bet on around the globe, from the biggest international events to more localised competitions, whilst also providing coverage of popular nonsporting events; everything from the Eurovision Song Contest and the Oscars, to whether or not Susan Boyle will win a Grammy. Unibet is always looking to the future and raising the bar with innovative new products and an expansion of the existing Sportsbook portfolio. During 2009, mobile channel developments, live betting and a significant increase in streamed live sport, were key elements in the Group’s drive to be an industry leader and innovator. 51.2m Furthermore, Unibet continued its market-leading approach to nonsports offering. Once again, the Eurovision Song Contest was the most popular entertainment event. There was huge interest across Europe with 40,000 bets placed. Mobile betting really took off in 2009 and with new platforms coming next year the potential for 2010 looks enormous. Thanks in part to the launch of an iPhone client, Unibet had a 400 per cent increase in mobile actives at the end of 2009 compared to the end of 2008. The mobile channel provides even more opportunities to bet wherever you are and whenever you want; at the stadium, on the bus or at home with friends. By offering a forever growing range of product offers, the product pushed all barriers with over 68 million bets placed in 2009. Tennis, ice hockey, basketball and trotting were the other highest turnover sports after football. Unibet has proved this year that the product is not reliant on major showpieces such as the World Cup and the Olympics. By having a variety of events and bet types, the fixed odds can generate interest even in quieter months. 2010 is definitely a year to keep an eye on – the recent Winter Olympics and the World Cup will fuel betting interest and push the fixed odds offering up to a new level. The World Cup dream scenario would see an early exit from the tournament for Brazil and a final between Australia vs Denmark. overAll Gross winninGs revenue By sporTs BeTTinG proDucT 2009 (GBp) uniBeT Gross winninGs revenue 2009 26% 63% 11% Pre-match betting Live betting Total Sports betting GBP 51.2m Non-sports betting GBP 87.2m 30 Jan 2010: Birmingham City v Tottenham Hotspur, Premier League. 8 Unibet Group plc Annual Report and Accounts 2009 24 Feb 2010: Cross-Country Skiing Men’s 4 x 10km Relay. live BeTTinG sTreAminG/uniBeT Tv live BeTTinG AcTiviTies GrowTh live sTreAmeD evenTs offereD DurinG 2009 Live betting continued to thrive and flourish throughout 2009. The Sportsbook streaming has revolutionised the brand in 2009 and looks set to push the product for 2010. The range of bets Unibet offers on a live match is continually increasing, giving a greater range of variety of bet types. The product grew so much in 2009 that it accounted for over 50 per cent of the Sportsbook total turnover. 2009 saw Unibet offer over 21,000 live events in total of which 12,000 were football matches. In 2010 live betting will offer over 30,000 matches in total. Tennis was the next most popular live betting sport with over 3,400 events offered. It proves to be a successful live betting sport due to the vast range of bet offers that Unibet is able to provide. As well as all the prices on match odds and next set, there are prices on such things as next point, next game and next game score. These offerings encourage turnover and stimulate activity as they are very fast and settled quickly, enabling the customer to then bet again and again throughout the match. 4,500 overview 31.67% The impressive growth in the live betting product has also been achieved by the substantial strengthening of the live streaming offer. Streaming has become a vital part of the business, providing entertainment on a whole new level and combined with the live offer this creates an ultimate service to watch and bet at the same time. With the acquisition of many new leagues and events, Unibet now streams about 450 live events per month – that’s almost 15 matches per day! In 2010 these figures will continue to increase significantly. The offer is a strategic mix of high profile events and smaller events ranging in size and stature from Spanish Primera and Grand Slam tennis down to well-timed events like Darts World Championships and Philippine basketball. Del Potro vs Federer – a thrilling match. 684,399 hiGhesT live BeTTinG Turnover (GBp) AchievemenTs For the third time in four years, Unibet was awarded the prestigious European Sports betting operator of the Year at the annual EGR Awards. It was also a record-breaking year – in October the Sportsbook posted an all time high in gross winning revenue, just short of the GBP 10 million mark. DiD you know? Live betting gives the ability to bet on practically anything, any time from the top football and tennis matches to squash and beach soccer, and watch the match in the live betting console thanks to Unibet TV with the unique design of the client. There is also the “Ca$h In” function, an innovative feature which enables the customer to take a profit on both sides as a match is in progress. This sophisticated tool really makes Unibet’s product stand out from its competitors. ...That the football match that created the biggest live betting turnover for Unibet during 2009 was the Champions League Final between Barcelona and Manchester United at the Stadio Olimpico in Rome. The odds on Barcelona to win the treble were 30.00 at the start of the season. ...That the SuperScore odds record is 139,986 (10 March 2009). 21,000 evenTs in live BeTTinG DurinG 2009 26 Jan 2010 Rafael Nadal of Spain eyes a return. 14 May 2009 Eurovision Song Contest – Moscow. Unibet Group plc Annual Report and Accounts 2009 9 overview non-sporTs BeTTinG inTroDucTion poker cAsino ToTAl plAyers in uniBeT open 2009 ToTAl jAckpoTs offereD (eur) 1,889 Poker continues to be a strong force within the Unibet product portfolio, registering an increase in new depositors of 24 per cent in 2009, compared with 2008. The quality of graphics, the range of games, the reliability of the technical platform and, of course, the quantity of prizes available all helped Unibet to extend its leadership of non-sports online betting in 2009. 87.2m uniBeT Gross winninGs revenue By non-sporTs BeTTinG proDucT 2009 (GBp) uniBeT Gross winninGs revenue 2009 37% 63% 10 Sports betting GBP 51.2m Non-sports betting GBP 87.2m Unibet Group plc Annual Report and Accounts 2009 This growth can be attributed to a range of factors including successful local marketing initiatives such as the Swedish and Finnish Online poker championships which gained over 76,000 entries, local poker tours in Poland and the Czech Republic combined with the continued success of the Unibet Open. These activities and others have ensured substantial presence in both online and offline spaces across Europe. The poker software saw upgrades too with the aim of refining and improving the user experience: A new “XL” lobby was launched, new tournament types including the popular “Survivor” tournaments, and a new Single Table Tournament offering, were all implemented during 2009. The network also proved itself to be one of the most stable around with 99.994 per cent up time. The Unibet Open has gone from strength to strength as one of Europe’s leading poker events, attracting strong media coverage and positive feedback for building the Unibet brand as well as acquiring new players. 12m In 2009 Unibet’s existing casino portfolio, a flash casino on unibet.com and a download casino on unibetcasino.com, saw an exciting new addition with the launch of a Live Dealer Casino. Streaming from a studio in Riga, the Live Casino offers dedicated Blackjack tables, Roulette and Baccarat, and is the closest you can get to a bricks-and-mortar casino online. Every November the egaming industry gets together at the prestigious EGR Awards, the industry’s very own “Oscars”. In 2009 Unibet was handed the European Live Gaming Operator trophy for its new Live Casino. The award is a celebration and acknowledgement by the industry, underlining what was the most successful launch for Evolution Gaming’s Live product by any of their partners. Over 200 casino games are currently offered combined on Unibet’s three casinos, including more than 110 video slots and over 30 progressive jackpot games. Regular casino tournaments are held on a daily and monthly basis with prize pools of up to EUR 20,000. sofT GAmes BinGo GAmes AvAilABle BinGo rooms 2009 has seen the portfolio of games more than double to 50, including over 20 new slots. The portfolio still aims to satisfy all tastes with Keno, Sports Dice and other games. Frequency of play is high, with players looking for the entertainment factor with a quick and frequent bet rather than the higher rolling casinos. Therefore games provide an important element of our overall casino and games offering, giving players more reasons to come to Unibet. The year also saw the launch of a new games lobby with 15 games targeting the female-dominated Maria site. skill GAmes 20 DifferenT skill GAmes Skill covers single and multiplayer games with a wide range of regular tournaments and jackpots including favourites such as Head to Head Solitaire games and Yatzy. This year saw the launch of a new comprehensive Backgammon. Approved by the World Series of Backgammon, it is as close to the real thing as you can get in the online world and is already proving a hit with Backgammon aficionados. 50 overview 50 Bingo remains a key part of the Unibet offering and continues to dominate activity on the Maria brand. The Bingo product offers players a unique opportunity to join players from across our markets in pan-European bingo games featuring multiple currencies and nationalities – with the prizes paid in the local currency. Players can also enjoy a localised experience with each market having dedicated Bingo rooms and Chat Hosts. Bingo development continued in 2009 with further strengthening of the online community, including innovative features such as online profiles for players with direct appeal to the key bingo audience. Anthon-Pieter from the Netherlands was the winner of Unibet Open in Budapest 2010. 690,000 prize pool in uniBeT open (eur) AchievemenTs Unibet has growing presence in the European market and offers Live Casino in all markets in 18 languages. Unibet believes in a localised approach with the products and services offered in the customer’s language as this builds trust and loyalty. The Live Casino was launched in early June 2009 and started out with one private Unibet branded Blackjack table, exclusively for Unibet players. After just two months a second private Unibet table was enabled to meet demand, and both tables are usually full throughout most parts of the day. Unibet now has a dominant position in the Nordics and the Western Europe in the live gaming segment, and a strong position in Southern Europe. Unibet is dedicated to make the user experience the best to be online. Through surveys and customer focus groups Unibet understands what is important for the players, and the future roadmap is largely based on that input. With this information and feedback the live gaming offering at Unibet will continue to grow to be Europe’s biggest and best. Unibet Group plc Annual Report and Accounts 2009 11 Business review DeliverinG AGAinsT our sTrATeGy uniBeT’s Business concepT is To Be A reliABle proviDer operATinG in The online GAminG mArkeT, BuilDinG vAlue By DeliverinG enTerTAininG GAminG proDucTs wiTh An eXcellenT service. Aims Unibet’s business aim is to strengthen its position as one of the major players in the European market for online gaming. The financial aim is for gaming profits to increase by at least the same rate as market growth for online gaming and for at least 50 per cent of this increase to directly improve the operating result. our sTrATeGy eXplAineD 1 2 3 4.1m 80 140 Though the Company has customers in more than 100 countries, historically Unibet’s operations have been specifically targeted at Sweden, Denmark, Norway and Finland. Unibet now offers between 6,000 and 10,000 odds and almost 80 live events every day. Almost every sport event broadcast in Europe or streamed on the site is offered live, plus much, much more... Focus is to always have any relevant market available at the best price, and markets are offered on anything right down to next point or next corner. Unibet also provides coverage of popular non-sporting events, everything from Eurovision to Big Brother. Unibet has continued to broaden the range of gaming products with exciting new offers designed to capture customers’ imaginations and grow quickly. The Unibet browser casino consists of more than 80 games such as Roulette, Blackjack, Caribbean Stud, Video Slots and Video Poker, and the downloadable casino offers over 140 games to give players the perfect casino experience. Enter into more markets within Europe, historically characterised by monopolies and a strong gaming culture, where there is also high internet penetration. sTrATeGies how we Deliver Unibet has a leading position in the European market for online gambling. Unibet’s strategies to expand activities and achieve the business and financial aims are: reGisTereD cusTomers in more ThAn 100 counTries AchievemenTs Even Spain, Italy and Poland have their dedicated marketing teams. With the acquisition of MrBookmaker in 2005, the Netherlands, Belgium and France became important markets. Since then the expansion has encompassed several new countries in Central, Southern and Eastern Europe – each with its dedicated website. for furTher informATion see pAGes 20-21 Strenghthen the position in the market for sports betting by offering better odds on major events, particularly within domestic sports. live evenTs every DAy The important differentiator, live betting, is also the fastest growing product. It is an important entry barrier to market and during 2009 Unibet offered over 21,000 live events in total, of which 12,000 were football matches. for furTher informATion see pAGes 8-9 In 2009, Unibet was awarded two prizes at the prestigious eGaming Annual Awards ceremony organised by the international gaming magazine eGaming Review. For the third time in four years Unibet was awarded “European Sports betting operator of the Year”. The second award was the “European Live Gaming Operator of the Year” which Unibet was awarded due to the popularity and success it has achieved. 12 Unibet Group plc Annual Report and Accounts 2009 Offer a wide range of new gaming products, for example Casino and Poker, to existing and new customers, reducing dependence on sports betting. DownloADABle cAsino GAmes Unibet’s Live Casino offers two Unibet-branded Blackjack tables, Roulette and Baccarat. The Live Casino is the closest you can get to a real bricks-and-mortar casino online, with real dealers spinning the roulette wheel and dealing the cards. Due to its popularity and incredible success with the players, it was handed the “European Live Gaming Operator of the Year” trophy at the prestigious eGaming Awards in November 2009 – the industry’s very own annual Oscars. Unibet Games includes a wide range of entertainment games with many themes and there are now almost 50 games in this lobby. The games are a softer version of the casino and are derived from the popularity of lottery and keno-based games, virtual sports and hi/lo games. for furTher informATion see pAGes 10-11 uniBeT GoinG forwArD Develop new distribution methods, for example, mobile applications. 5 Prioritise organic growth. 400% Top 3 As a company that relies so heavily on technology, Unibet has to effectively use developments in digital distribution channels, with particular focus on interactive services via PC and mobile devices. This means ever more opportunities to bet wherever you are and whenever you want. At a stadium, in a bar or just at home with friends – the growth of the mobile market looks to have forever expanding possibilities as smartphones become more and more prevalent. In earlier phases of development, Unibet focused on products and on regions. That work has now paid off, with the customer base reaching critical mass, and an exceptionally strong combination of products, infrastructure and personnel in place. increAse in moBile AcTiviTy Mobile betting really took off in 2009 and with new platforms the potential for 2010 looks enormous. Thanks in part to the launch of an iPhone client, Unibet had over 400 per cent increase in mobile activities at the end of 2009 compared to the end of 2008. for furTher informATion see pAGes 16-17 Business review 4 online GAminG proviDers By 2010 While the focus is on online marketing, a broad range of channels are used tactically to develop recognition and respect for the Unibet brand and core values and to treat customers like friends by delivering offers tailored exactly to them. In building the Unibet Open Poker tournament into one of Europe’s biggest events, with opportunities for online players to win a seat at the table, Unibet has even crossed the boundary between the virtual and real worlds. By 2010 Unibet aims to be among the top three online gaming providers in all of its prioritised markets. That vision is ambitious. It is also achievable. Unibet’s product breadth, commitment to marketing innovation and strategic focus on the customer, will help make it happen. uniBeT’s moDel hAs proveD successful Given The sTronG TrAck-recorD in DeliverinG profiTABle GrowTh since iTs founDinG. The pillArs of The moDel will conTinue To Be The key for uniBeT’s fuTure success AnD Are encApsulATeD in “The uniBeT wAy”: Leadership – Unibet aims for a top 3 position in every geographic market entered. Brand – Unibet has a strong pan-European brand supported by high-value niche brands for all markets and products. Horizontal approach – Unibet has a horizontal business model, working with the best available suppliers for non-sports products, to enhance time to market, customer satisfaction and return on capital while managing the Sportsbook internally using proprietary software, odds compilation and risk management. Digital – Unibet is mainly focusing on digital distribution. Responsible – Unibet works proactively to secure responsible gaming. Talent – Unibet employs talented people, focuses on accountability and rewards high performers. for furTher informATion see pAGes 14-15 Unibet Group plc Annual Report and Accounts 2009 13 Business review emerGinG mArkeTs new opporTuniTies sTrATeGy in AcTion poker Tv sponsorship In the Czech Republic Unibet has produced the first celebrity-style poker show called “VIP Poker Show”. The show was broadcast on the biggest commercial TV channel Nova. Eight episodes were shown for almost three months on Nova and Nova Sport, and reached a majority of their late-night audience. Unibet is the official sponsor of Nõmme Kalju in Estonia, Ferencvaros in Hungary, Žalgiris Vilnius in Lithuania and Rapid Bucureşti in Romania. It opened a door to media publicity and through 12 celebrities, Unibet received significant media attention on different channels. This investment had a huge influence on securing Unibet’s position in the market and gave high credibility for future investments. In the spring of 2009 Unibet launched the Unibet “Pókermilliomos” Championship in Hungary. During six weeks of qualification over 15,000 players entered the competition and the 12 best players had the chance to play against top national celebrities, fight for fame and the HUF 10 million prize money. The highlights of the series were an instant hit on Hungarian TV channel Viasat3, and had over 100,000 viewers on average in front of the screens. cooperATion wiTh sporT porTAls Another important channel to the customers in Eastern Europe is cooperation with sport portals. Special Unibet-branded poker sections have been introduced on the top two sport portals in each country. These poker sections included the Unibet Poker School and general tips and explanations of the online poker game. Special tournaments will introduce Sportsbook punters to the online poker world. Poker has grown steadily in the Eastern region. These sponsorships include the Unibet logo on the players’ shirts, billboards and scoreboards. JK Nõmme Kalju is one of Estonia’s most popular football clubs based in Tallinn and currently plays in the Meistriliiga, the highest level of Estonian football. The green and white club colours of the well-supported Ferencvárosi Torna Club in Budapest make a perfect match with the Unibet logo. The Romanian football club FC Rapid Bucureşti is one of the top three teams in Romania and has won the Romanian championship four times and the Romanian Cup on 13 occasions. In green and white the FK Žalgiris in Vilnius have won the Lithuanian Championship three times. online mArkeTinG Online marketing is important to attract visitors and convert them to real money players that can drive revenues from the emerging markets. Unibet focuses on optimising search engine positioning, social media and cooperation with affiliates/partners. During 2009 a brand-new design of unibetaffiliates.com was launched in 18 languages promoting all the three brands: Unibet, Maria and Carlos. The affiliate team also uses a scientific approach for banner tracking and reward plans for affiliates signing up. invesTinG in “emerGinG mArkeTs” Valencia CF – official sponsor Main sponsor of football clubs: Nõmme Kalju (EE) Ferencvaros (HU) FC Rapid Bucureşti (RO) FK Žalgiris Vilnius (LI) Unibet Open poker in Budapest, Prague and Warsaw Poker TV shows in Hungary and the Czech Republic Maria brand expansion with online campaign, affiliates, media cooperations and poker events 14 Unibet Group plc Annual Report and Accounts 2009 invesTinG in emerGinG mArkeTs is An imporTAnT pArT of uniBeT’s AmBiTion To Grow in eAsTern europe. ThrouGh sponsorships, poker Tv proGrAmmes AnD cooperATion wiTh lArGe sporTs porTAls, uniBeT is BuilDinG The BrAnD in These imporTAnT counTries. 15,000 plAyers TryinG To QuAlify for The pokermilliomos 18 lAnGuAGe versions of uniBeTAffiliATes.com Business review 451 plAyers compeTeD in The uniBeT open in prAGue 2009 Unibet Group plc Annual Report and Accounts 2009 15 Business review innovATion leADinG The wAy sTrATeGy in AcTion 140,000 loG-ins since lAunch in june 2009 16 Unibet Group plc Annual Report and Accounts 2009 converGence is DrAmATic, chAnGinG consumers’ BehAviour. innovATion is supporTinG The inDusTry AnD uniBeT To Grow. The sTronGesT consumer TrenD in online GAminG riGhT now is To enjoy A live eXperience. iT’s All ABouT live. Unibet now offers live betting, live streaming and Live Casino and the customers really appreciate the live element in these products. In less than a year Unibet has transformed by being much more active in using Web TV to strengthen products, brand and user experience. During 2009 Unibet offered over 21,000 live events integrated into the live betting offer. Several markets have also started to produce excellent Web TV shows (5-10 min) and/or video blogs dedicated for different markets. Unibet Open is also a fantastic platform for developing and use of Web TV. Smartphones and particularly iPhones have dramatically changed mobile usage and behaviour over the past few years. User experience has increased significantly and with these new devices the possibilities for development are endless. Unibet’s Sportsbook and Casino have been well received by both existing and new customers when using the mobile betting platform. In order to serve our customers with the best and the latest solutions for moneytainment®, Unibet continues to stay focused on the mobile betting industry and the transition period it is going through with fast-moving internet and betting into mobile. This is just the beginning of how television and the PC are becoming one, and Unibet is in a pole position making it a vital part of the DNA. moBile chAnnels GrowinG Mobile betting took some major steps forward in 2009 as the mobile platform asserted its place in the betting industry’s future plans. The mobile channel is without doubt one of the most important areas of potential growth. H2 Gambling Capital predicts that the global market for mobile gaming will grow to EUR 2.9 billion by 2012 in terms of gross gaming yield. Given the rapid growth rate so far, this appears to be a conservative estimate. The underlying market trend is that internet is moving into the mobile arena and so is Unibet. Unibet has continued to be at the forefront of mobile development by extending the mobile betting offer to meet with new handset technology requirements and opportunities that they bring. This leadership by innovation philosophy has established Unibet as a leading mobile betting operator. The outlook is very positive with expectations that mobile betting will get its real breakthrough in 2010. live BeTTinG Unibet live betting is now more or less a 24/7 product with matches offered through the night. This, in addition to the launch of combination bets, offers the customer more options and flexibility than ever before. The aim for 2010 is to continue customer-driven innovation, with the goal being for the customer to consider Unibet live betting to be not just a betting site, but a sporting hub. 21,000 Business review TechnoloGy converGence live BeTTinG evenTs offereD 4,500 live BeTTinG evenTs sTreAmeD any European television station. Unibet aims to keep the continued integration of sports and media as a focus area for 2010. live cAsino Unibet’s Live Casino was launched in June 2009 and currently offers three classic casino games: Roulette, Blackjack and Baccarat. The big difference between the Live Casino and other online casinos is that you have real live dealers spinning the roulette wheel and dealing your cards while you play and watch the action via live streaming. The fact that the gaming experience in Live Casino is as close as you can get to a real land-based casino, including real-time chat with the dealers and other players, made it an instant hit with the players. It became so popular during the year that dedicated Unibet Blackjack tables were added to accommodate demand and its success earned Unibet the Live Gaming European Operator of 2009 Award from eGaming Review. During 2009 live betting continued to accelerate, with a doubling of both turnover and the number of events offered. A huge investment has been made in the live streaming product, with full coverage offered on two of the top four European Football leagues, as well as over 500 Grand Slam Tennis matches from Wimbledon and the Australian Open, more than Unibet Group plc Annual Report and Accounts 2009 17 Business review mArkeT overview jusT Three yeArs AGo, The GBGc reporTeD ThAT There were 9.3 million online sporTs BeTTinG AccounTs in ToTAl ThrouGhouT europe. in DecemBer 2009, uniBeT’s cusTomer BAse wiThin sporTs & non-sporTs proDucTs sTooD AT 4.1 million AccounT holDers. percenTAGe of householDs wiTh BroADBAnD Access Source: Eurostat, February 2010 norDic reGion The Nordic Region, which includes Sweden, Denmark, Norway and Finland, is the Company’s biggest and most established market. Unibet is one of the largest private online gambling operators in the region. The popularity of live televised events is indicative of a worldwide determination to be part of the action. Online gaming helps quench this thirst and advanced technology assists delivery of the product. 30% 70% Sports betting GBP 19.4m Non-sports betting GBP 44.9m wesTern europe Within Western Europe, Unibet has three established markets in France, Belgium and Netherlands, and four new markets in Germany, the UK, Austria and Switzerland. The European market has one of the world’s highest – and fastest growing – rates of internet and broadband penetration. The number of worldwide consumer broadband connections will reach over half a billion in 2010, according to the European Travel Commission, with a 56 per cent broadband penetration of all European Union households in 2009 says Eurostat. Online payment systems and state regulation have improved across Europe as a whole. The bank of knowledge, experience and success across the Unibet organisation enables the Group to enter new markets quickly and efficiently. Tried and tested systems are used alongside common principles of customer relationship management (CRM). These are amalgamated with marketing campaigns and products that are tailor-made to the local interests and characteristics. 65% BroADBAnD TAke-up wesTern europe Gross winninGs revenue conTriBuTion By reGion 56% 44% Sports betting GBP 23.9m Non-sports betting GBP 30.0m Market outlook for world egaming gross gaming yield is estimated to be EUR 25.3 billion by 2012 according to H2 Gambling Capital. The Group made giant strides in 2009, despite a worldwide economic downturn, maintaining strong growth in established markets, building on the foundation of success in established markets, and introducing the Unibet brand to several new markets. BroADBAnD TAke-up norDic Gross winninGs revenue conTriBuTion By reGion Those two figures underline not just the rapid growth in online gaming, but that Unibet is now established as one of the major online bookmakers in the world. The homogenising influence of the European Union notwithstanding, the continent’s online gaming market remains complex, with individual nations retaining unique characteristics and varying degrees of growth. State gambling monopolies, local laws and interpretations of European law vary from one country to another. It means that the way in which Unibet markets itself varies greatly. 77% cenTrAl, eAsTern AnD souThern europe Central, Eastern and Southern Europe is the fastest growing of Unibet’s three regional markets – albeit from a relatively small base. 40% BroADBAnD TAke-up cenTrAl, eAsTern AnD souThern europe Gross winninGs revenue conTriBuTion By reGion 39% 61% The year ahead is a bright one, with a strong sports calendar expected to drive online betting levels to new heights, and a live offering and live streaming of thousands of events is expected to be a cornerstone of that success. Sports betting GBP 7.2m Non-sports betting GBP 11.5m Other regions – comprised of Sports betting GBP 0.7m and Non-sports betting GBP 0.8m 18 Unibet Group plc Annual Report and Accounts 2009 online GGy By proDucT 2012e 11% 4% 8% 36% Sports betting Poker Casino Bingo Skill-based and other gaming Lotteries 22% 19% Source: H2 Gambling Capital, January 2010 Business review Unibet Group plc Annual Report and Accounts 2009 19 Business review uniBeT’s mArkeTs ADvAnceD TechnoloGy, comBineD wiTh The eXpAnDinG suiTe of sophisTicATeD BeTTinG AnD GAminG proDucTs, AnD eXTensive knowleDGe of eAch locAl TerriTory AnD iTs cusTomer BAse, hAve meAnT susTAineD GrowTh in 2009. +32% This has placed Unibet at the forefront of a modern market and the Group is now widely acknowledged as one of the world’s leading betting and gaming companies. 4.1m While Unibet has a historical strength in the Nordic Region, there has been continued expansion in the last 12 months. Unibet now has over 4.1 million clients in over 100 different countries. reGisTereD cusTomer GrowTh 2009 reGisTereD cusTomers For operational purposes, the market is divided into three territories: Nordic Region, Western Europe and the combined area of Central, Eastern and Southern Europe. Each market is divided into three phases: Established markets, Emerging markets and New markets. uniBeT’s Gross winninGs revenue By reGion 2009 1% 14% 46% Each stage and market is unique, requiring specific initiatives. Managing the cost base to ensure efficient use of resources is fundamental, though significant progress on key technology programmes is expected to ensure further growth in the year ahead. Live streaming of a large number of high-profile events in 2009 via the Unibet website proved an unreserved success and acted as a catalyst for increased site traffic. Betting in running is, by its nature, a high-risk transaction in a fastmoving environment, where speed of bet acceptance and time validation is critical. It is not a coincidence that Unibet is sponsoring Valencia CF in Spain. The Valencia Football team is as passionate, friendly and ambitious as Unibet. Increasingly, the clients demand a live offering and Unibet has demonstrated in the past year its willingness and ability to react to the new demands. 39% norDic reGion The Nordic Region, which includes Sweden, Denmark, Finland and Norway, is where the Group is most established. Nordic Region Western Europe Central, Eastern and Southern Europe Other Unibet is the largest private online gaming operator in the region, with a well-established and widely recognised brand, including a strong reputation for quality. mArkeT ouTlook europeAn eGAminG GGy (eur Bn) 15 11.81 10 12.83 10.47 8.72 7.16 5 5.38 4.04 0.97 1.67 20 03 20 04 20 05 20 06 20 07 20 0 20 8 09 20 E 10 20 E 11 20 E 12 E 0 2.71 Source: H2 Gambling Capital, January 2010 20 By investing in the technology for live betting and mobile betting, Unibet has left many competitors in the shade. The aim going forward is to maintain the high levels of customer satisfaction and build upon a broad and solid foundation to consolidate Unibet’s position as a market leader in Northern Europe. wesTern europe The threat of a prolonged economic recession and other geo-political events resulting in a reduction of betting activity across Europe was very real in 2009. Within Western Europe there are three well-established markets in France, Belgium and the Netherlands, and four developing markets in Germany, UK, Austria and Switzerland. Yet against this backdrop, Unibet’s track record of innovation and profitably exploiting regulatory, fiscal and technological change shone through, as the Group saw sustained growth overall, especially in the Nordic Region. Huge variations in regulatory environments within the region require an imaginative approach to develop the Unibet brand. There was again an increase in competitive activity, although the cost of gaining a foothold in this region remains significant. Unibet Group plc Annual Report and Accounts 2009 Unibet strives to build an increasingly profitable business by exploiting its resources and relationships and, at the same time, carefully managing the risks to the operation. The popularity of the live poker tournament The Unibet Open, underlines Unibet’s commitment to be a customer focused, multi-channel business. The Western Region reported very solid and strong growth in 2009, thanks in part to the fantastic development of live betting, particularly in France and the Netherlands, supported by live streaming of approximately 4,500 events across all regions. The Maria brand was launched in the Western Region as a female gaming brand in 2009 and it proved a success. In June, Unibet had high exposure throughout Europe when a Dutch woman landed a staggering EUR 4,345,183 jackpot on the Mega Fortune casino game for a bet of just EUR 1.25. It is one of the largest jackpots in the history of online gaming. emerGinG mArkeTs The Unibet Open is a great-value poker tournament with a special atmosphere and has become one of the most sought-after live events in Europe. The tournament structure has proved extremely popular with all types of players from high rollers to novices, giving everyone who plays the chance to experience live poker with some of the best players in the world. The promotion of the Sportsbook was enhanced through innovative value-added content: Web TV and Video Tipsters have proved to be a great success within the region. Unibet also has a commercial deal as a betting partner with FC Brugge. The Live Dealer Casino has proved really popular and the Unibet Open became a permanent fixture on the calendar, gaining fantastic momentum, and attracting more players than ever before. The Unibet Open events in Budapest, the Algarve, London, Prague and Warsaw gained increased coverage and attention from the poker communities – both online and offline – supported by the broadcasting of two editions in London and the Algarve on Belgian, French and Flemish TV channels. Unibet is rightly proud of the Unibet Open, which is a great opportunity for the poker community to see the human face of the Group, and to promote Unibet’s values through the friendly, passionate and expert people. Allied to this great opportunity to market the Unibet brand and bond with poker players is the creation of a professional Unibet poker team, with celebrities and professional poker players who are ambassadors for the Group. cenTrAl, eAsTern AnD souThern europe “Know your market”. It sounds a simple and logical statement, but in such a competitive industry, it is fundamental to identify the needs of your customers and cater for their needs. with full-time employees dedicated to Spain, Italy, Greece, Estonia, Russia, Portugal, Poland, Romania, Hungary, Croatia, Latvia, Lithuania, Bulgaria and the Czech Republic. The fastest growing market, albeit from a relatively small base, is Eastern Europe. Broadband internet access, online payment systems and state regulation have all improved across Europe as a whole and a continuation of these trends has helped support Unibet’s potential in the emerging markets. The basis for rapid growth mirrored, to a large extent, the Western European model, with live betting and live streaming providing the main thrust and significant returns were a result. Key investment in mobile betting solutions in 2009 has also maintained the brand-leader status in many of these developing markets and Unibet strives to build significant and valuable brand awareness through affiliate deals. Unibet is proud to maintain the sponsorship deal with Spanish Primera division giant Valencia FC. Unibet is equally thrilled to be the official partner of Nõmme Kalju in Estonia, Žalgiris Vilnius in Lithuania, Ferencvaros in Hungary and Rapid Bucureşti in Romania. The Unibet brand name is emblazoned on the shirts of each of these great soccer teams. Unibet will continue to explore opportunities which will create value for the shareholders. Business review Germany and the ultra-competitive UK market both showed continued growth. mAriA – you GoT To see her...! The year 2009 was the year where the Maria brand shifted into high gear. The Maria Bingo and Maria Casino products were improved by a new flexible platform making it possible to increase conversion rates, the ability to play and the attractiveness of the products. A community was added, servicing all Maria products, making it possible to upload your own material, blog, read articles and connect with other customers. Later on, the bingo and casino products were joined by soft games early in the year, broadening the appeal of Maria as an online meeting-place for women. Finally, the much-awaited Maria Poker was launched in June, the most exciting online poker site for women. With this addition, the Maria Universe became a 100 per cent experience covering a broad spectre of online gaming services. All this was done with the single focus of providing women with everyday moneytainment® and a sense of belonging, escapism and excitement online. Market-wise, renewed focus was put on the emerging markets so that Maria is now offered in 25 languages in 23 countries. This sits well with the fact that Maria is the most common female name in the world. Unibet’s strength is its diverse talent pool, a well-educated European workforce who identify with an increasingly youthful customer-base, Unibet Group plc Annual Report and Accounts 2009 21 Business review finAnciAl oBjecTives uniBeT Gross winninGs revenue By proDucT 2009 8% 26% resilienT BuT noT immune. DurinG 2009 The re-reGulATion in europe GAineD momenTum wiTh iTAly, frAnce AnD DenmArk in Discussions To open up Their mArkeTs. Also, consoliDATion conTinueD wiTh severAl merGers AnD joinT venTures. The TechnoloGy converGence increAseD AnD supporTeD GrowTh AnD miGrATion from The mArkeT To The online mArkeT wiTh moBile Devices AnD weB Tv BeinG more AnD more ATTrAcTive. AcTive cusTomers AnD Gross winninGs revenue on All Time hiGh For 2009 the gross winnings revenue increased to GBP 138.3 (2008: GBP 123.4) million. A big driver was the live betting which accounted for over 11 per cent of the total gross winnings revenue for 2009. The gross margin for total sports betting in 2009 before Free Bets was 6.5 (2008: 6.9) per cent. The gross margin for total sports betting in 2009 after Free Bets was 5.8 (2008: 6.2) per cent. Earnings before interest, tax and depreciation and amortisation (EBITDA) was GBP 41.9 (2008: 46.3) million for the full year 2009. DiviDenD policy unchAnGeD The dividend policy remains unchanged with an intended payout of up to 75 per cent of the Group’s net income after tax for a financial year provided other financial objectives are met and an appropriate capital structure is maintained. maximum number of shares/SDRs that may be so acquired was 2,824,109, i.e. may not exceed 10 per cent of the total number of shares issued by the Group as at 31 December 2008. Under this approval, 297,900 shares/SDRs were acquired by the Group during 2007. No share buy backs were made during 2008 or 2009. The objective of the buy back programme is to achieve added value for the Group’s shareholders and to give the Board increased flexibility with the Group’s capital structure. The intention of the Board is to either cancel the shares (requires further shareholder approval), use as consideration for an acquisition, or issue to employees under a Share Option programme. 18% Sports betting Live betting Poker Casino Other products In the exercise window ending on 15 November 2009, under the rules of Unibet’s option schemes no. 14 and 15 for senior executives, 98,176 share options were exercised. Of these options 16,946 options were exercised by issuing 16,946 new ordinary shares with a par value of GBP 0.005, and in connection with this exercise, Unibet has received GBP 0.2 million which has, in full, been taken to equity. The remaining 81,230 options were exercised using SDRs from Unibet’s share buy back programme initiated in 2007. In connection with this exercise, Unibet has received GBP 1.0 million, which has, in full, been taken to equity. finAncinG Following this exercise, the total amount of shares outstanding in Unibet Group plc is 28,258,038 ordinary shares with a par value of GBP 0.005. Of the total outstanding shares, 216,670 from the share buy back programme initiated in 2007 continue to be held by Unibet as a deduction to equity. Through this early redemption of the bond, Unibet expects to save GBP 3.5 – 4.5 million in finance costs compared to holding the bonds to its original maturity in December 2010. This saving includes early redemption costs incurred of GBP 1.2 million in the fourth quarter of 2009. In November 2009 Unibet signed a revolving credit facility with a maximum value of EUR 24.0 million with a leading international bank. In December 2009, the full EUR 24.0 million facility was utilised in connection with the early redemption of the bond. The bond had a nominal value of EUR 100 million, was denominated in EUR and bore interest at a fixed rate of 9.7 per cent per annum, which was payable annually in arrears. The bond’s original maturity was on 21 December 2010. On 22 December 2009 Unibet redeemed the outstanding balance of the bond of EUR 65.8 million in full. All time high Euro 2008 effect World Cup 2006 effect 172 309 223 214 219 Q2 Q3 Q4 191 240 366 317 288 292 315 309 Q1 Q2 330 264 257 221 139 63 72 68 Q1 Q2 Q3 80 90 91 Q4 Q1 Q2 2004 Q3 Q4 Q1 2005 2006 Q1 Q2 Q3 2007 Q4 Q1 Q2 Q3 2008 Q4 Q3 Q4 2009 performAnce inDicATors No dividend will be paid on the shares/ SDRs held by the Group as a result of the share buy back programme. GBP million shAre Buy BAck proGrAmme 22 11% uniBeT AcTive cusTomers (ThousAnDs) The Board of Directors proposes a dividend of GBP 0.71 (2008: 0.23) per share/SDR, which is approximately SEK 7.68 (2008: 2.75) with the exchange rate 10.819 GBP/SEK at 19 March 2010 per ordinary share, to be paid to holders of ordinary shares and SDRs. If approved by the AGM, the dividend is expected to be distributed on 17 May 2010 and amounts to a total of GBP 20.0 (2008: 6.4) million which is approximately 75 per cent of net profit after tax. At the 2007, 2008 and 2009 AGMs, shareholders approved a share buy back programme whereby the Board was authorised, until the next AGM in 2010, to acquire GBP 0.005 ordinary shares/SDRs in the Group. The 37% Gross winning Actual 2009 123 138 Maturing markets 66 64 Growth markets2 57 74 EBITDA (margin) 46 (37%) 42 (30%) 37% 29% 1 ROAE 3 1 Actual 2008 Sweden, Denmark, Norway and Finland Unibet Group plc Annual Report and Accounts 2009 2 Rest of countries 3 Return (EBIT) on average equity (ROAE) sporTsBook B2B neTwork in 2010 uniBeT enTereD The B2B mArkeT AnD The firsT cusTomer To siGn A conTrAcT wAs The ÅlAnDic GAminG compAny pAf in eArly 2010. Land-based and online gaming companies around the world are facing new challenges, and Unibet can offer them a fully serviced sports betting solution, including odds-compiling and risk management. why offer uniBeT’s core proDucT To oThers? The cost to maintain and develop the Sportsbook requires more investment in terms of money and people from year to year. This has been accelerated by the rapid growth and commitment to being market leader in live betting. By entering into the B2B market, Unibet will ensure that betting customers will continue to have a world-class sport betting product in the future. Unibet will reduce the business risk and create shareholder value by adding another business leg that will capitalise on an already existing asset. mArkeT Drivers ToDAy Both land-based gaming and online gaming companies around the world are facing new challenges all the time. The challenges that are driving the business for Unibet’s Sportsbook B2B Network are mainly: • Live betting, which is the fastest growing product within the online gaming sector. The demand from the punters to have a full range of events and variety of bet offers in live betting has increased for the online gaming operators. • Re-regulation, which has started in Italy, and both France and Denmark have declared that they will open up their markets. Several other countries in Europe are looking into re-regulation and in most cases it will put new demands on the IT platform to comply with licence requirements. • New players, such as state-owned gaming companies and other companies in the leisure industry, entering the online gaming sector. The product a customer can get today will include: • Full scale Sportsbook offer • The skills from over 100 employees with up to 10 years experience • Software developed together with odds compilers and risk managers • More than 2,200 live events/month • Full risk management • Second line support • Pool betting products new sTrucTure To Be invesTiGATeD Unibet has initiated investigations on how to structure the Unibet Sportsbook B2B Network business in order to protect the integrity of the B2B customers and to maximise the shareholder value for Unibet shareholders. why ouTsourcinG? A new player in the market has to build up an excellent Sportsbook which requires investments that will take a long time to build up, when time to market is essential. Unibet can offer a customer: • • • • • • Higher quality Risk reduction Flexibility Lower costs Scalability Competence why shoulD A B2B clienT choose uniBeT? GloBAl sporTs BeTTinG Gross GAminG yielD (us$ Bn) 45 43.40 43 42.10 41 40.90 40.90 39.60 39 38.10 38.90 38.50 38.60 38.30 39.10 42.60 39.30 39.90 37 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 E 20 10 E 20 11 E 20 12 E 35 Unibet’s legacy since it was founded in 1997 has been the Sportsbook and a lot of resources have been invested to build up the unique infrastructure and experience. The tagline is “By players, for players” to visualise the passion behind the work to build, operate and be innovative in delivering a world-class Sportsbook. Unibet has received appreciation not only from its customers but also from the online gaming industry by receiving the “European Sports Betting Operator of the Year” award in 2006, 2008 and 2009. Source: H2 Gambling Capital, January 2010 Unibet Group plc Annual Report and Accounts 2009 23 Business review Expansion into the global gaming B2B market is an important step for Unibet. Paf will be fully serviced with a sports betting solution. The scope of the services includes odds-compiling and risk management on an in-house developed proprietary system for fixed and live odds betting. Paf will also become a customer in the fast growing sports betting pool products SuperToto and SuperScore offered by Unibet. Business review Business performAnce review commenTs on The finAnciAl DevelopmenT. The oriGinAl sporTs BeTTinG Business of uniBeT hAs Grown conTinuAlly over The pAsT finAnciAl yeArs. The GrowTh hAs Been eXperienceD Across All of uniBeT’s GeoGrAphicAl mArkeTs. The inTroDucTion of non-sporTs BeTTinG proDucTs hAs sTronGly conTriBuTeD To uniBeT’s resulTs in The lAsT five yeArs AnD hAs Also helpeD To smooTh ouT The seAsonAl effecTs AnD volATiliTy of sporTs BeTTinG. 9.1 (2008: GBP 9.8) million were in respect of depreciation and Sports Betting after free bet amortisation charges. Included within Sports amortisation charges was GBPBetting before free b 4.0 million charged in respect of capitalised development expenditure (2008: GBP 4.8 million), and GBP 3.4 (2008: GBP 3.1) million attributable to other intangibles. uniBeT’s sporTs BeTTinG Gross win mArGin % (Before AnD AfTer free BeTs) 10 8 6 4 Sports Betting before Free Bets for the quarter Sports Betting before Free Bets for the full year Gross mArGin on sporTs BeTTinG These financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and IFRIC interpretations as adopted by the EU and with the Maltese Companies Act 1995. The gross margin for sports betting excluding live betting and before Free Bets in 2009 was 9.0 (2008: 9.2) per cent. Where relevant, certain additional information has been presented in compliance with the NASDAQ OMX Nordic Exchange in Stockholm requirements. Gross winninGs revenue Gross winnings revenue on sports betting represents the net receipt of bets and payouts within the Group for the financial period as reduced for Free Bets. Free Bets are bonuses granted or earned in connection with customer acquisition. Total gross winnings revenue in 2009 increased to GBP 138.3 (2008: GBP 123.4) million. Gross winnings revenue from sports betting amounted to GBP 51.2 (2008: GBP 41.2) million for the full year 2009. Non-sports betting saw gross winnings revenue amounting to GBP 87.2 (2008: GBP 82.3) million for the full year 2009. 24 9 20 0 20 0 9 Q Q YR 4 3 2 9 9 20 0 20 0 20 0 Q Q 1 9 8 YR 4 20 0 Sports Betting after Free Bets for the quarter Sports Betting after Free Bets for the full year finAnciAl sTATemenT presenTATion The accounting policies as adopted in the published results for the year ended 31 December 2009 have been consistently applied. 20 0 8 Q Q 3 2 8 Q 8 20 0 8 Q 1 20 0 4 20 0 07 20 Q 20 07 3 Q 2 Q 20 07 Q 1 20 07 YR 20 07 4 6 Q 20 0 6 20 0 Q 3 2 Q 6 6 20 0 20 0 20 0 6 Q 1 0 YR 2 The gross margin for total sports betting in 2009 before Free Bets was 6.5 (2008: 6.9) per cent. The gross margin for total sports betting in 2009 after Free Bets was 5.8 (2008: 6.2) per cent. Live betting accounted for 29.2 (2008: 19.4) per cent of gross winnings revenue on sports betting, excluding Free Bets, in 2009. Sports betting gross margins can vary from one quarter to the next, depending on the outcome of sporting events. However, over time these margins will even out. This can be seen in the graph above. are levied at varying rates of betting turnover, averaging about 4% of stakes. There are no betting duties in Antigua. Gross profiT Gross profit for the full year 2009 amounted to GBP 120.7 (2008: GBP 112.4) million. mArkeTinG cosTs During the full year 2009, marketing costs were GBP 36.6 (2008: GBP 24.2) million. Active customers at 31 December 2009 had increased to 365,865 from 292,168 at the end of the previous year. ADminisTrATive eXpenses During the full year 2009, administrative expenses were GBP 51.3 (2008: GBP 51.8) million. Of the administrative expenses GBP Excluding depreciation and amortisation, therefore, administrative expenses were GBP 42.2 (2008: GBP 42.0) million, of which GBP 21.0 (2008: GBP 18.9) million were salaries and associated costs. profiT from operATions Profit from operations for the full year 2009 was GBP 32.8 (2008: GBP 36.5) million. Earnings before interest, tax and depreciation and amortisation (EBITDA) for the full year 2009 was GBP 41.9 (2008: GBP 46.3) million. cApiTAliseD DevelopmenT eXpenDiTure IAS 38 requires the capitalisation of certain development costs. These are costs incurred in developing the existing IT platform and the integration and further development of new products. These are identifiable assets from which a future economic benefit is expected to be derived. In the full year 2009, expenditure of GBP 2.1 (2008: GBP 4.2) million, had been capitalised. Expenditure of 0.5 million was capitalised with regard to other intangible assets (2008: GBP 0.6 million). eArninGs per shAre DevelopmenT 0.957 cosT of sAles Cost of sales covers betting duties, revenue share and affiliate programmes. Betting duties are payable in the licensed jurisdictions UK, Malta and Italy. The betting duty in the UK is currently 15 per cent of gross winnings. Betting duties in Malta are levied at varying rates on different gaming products, subject to a maximum capped amount per year per licence. Betting duties in Italy Unibet Group plc Annual Report and Accounts 2009 0.301 *0.71 0.659 0.08 0.229 0.108 0.192 0.50 0.314 0.057 0.293 0.357 0.141 0.23 0.127 0.078 -0.030 07 Q1 08 Q2 Q3 Q4 Dividend paid out 09 * Proposed dividend profiT AnD operATinG cAsh flow Before movemenTs in workinG cApiTAl (GBp million) 16 14 12 10 8 6 4 2 Finance costs for the full year 2009 were GBP 4.3 (2008: GBP 27.0) million, including GBP 1.4 (2008: GBP 1.3) million of charges arising on repurchase and the early redemption of EUR 65.8 million of the remaining nominal value of the bond during 2009. The balance of finance costs of GBP 3.0 (2008: GBP 25.7) million comprised foreign exchange gains of GBP 3.5 (2008: losses of GBP 17.9) million and interest costs of GBP 6.5 (2008: GBP 7.8) million. The foreign exchange gain of GBP 3.5 million was in relation to realised exchange gains arising on retranslation of the bond during the 2009 financial year (2008: GBP 15.1 million of unrealised exchange losses on the bond). profiT AfTer TAX Profit after tax for the full year 2009 was GBP 26.8 (2008: GBP 8.8) million. BAlAnce sheeT Unibet’s balance sheet reflects both the Group’s growth and its ability to manage working capital. As is common in the bookmaking industry, the Group employs a requirement of ensuring customer deposits are received before bets can be placed and therefore customer balances have increased with the growth in gross winnings revenue. The gross cash position held at year end has decreased primarily as a result of the early repayment of the bond. 9 Q 4 20 0 9 9 20 0 3 Q 20 0 9 Q 2 20 0 Q 1 20 0 4 Q Q Q 8 8 8 20 0 3 20 0 8 2 20 0 Q 1 20 07 4 20 07 Q 3 Q 20 07 2 20 07 Operating cash flow before movements in working capital Invest and Monnet Enterprises Limited was denominated in currencies other than GBP and has therefore been retranslated at the closing exchange rate as required by IAS 21. This translation adjustment decreased the carrying value of goodwill by GBP 0.8 million in 2009 (2008: increased by GBP 6.8 million). The carrying value of other intangible assets decreased by GBP 0.3 million (2008: increased by GBP 2.7 million). These translation adjustments were debited to the translation reserve. Certain non-current assets of the Group relate to IT development costs, which have been capitalised in accordance with the policy described earlier. Other non-current assets include computer hardware and fixtures and fittings. The non-cash current assets on the balance sheet therefore relate only to other receivables, prepayments and taxation. The movements in the tax balances in the consolidated balance sheet are influenced by the timing of dividend payments within the Group. Significant liabilities on the balance sheet include trade and other payables, customer balances, and the bank loan (see Note 17). finAncinG AnD cAsh flow The cash in hand position at the end of 2009 stood at GBP 39.8 (2008: GBP 53.4) million. This is before deducting GBP 21.4 (2008: GBP 65.9) million for borrowings. The cash outflow for the year 2009 was GBP 12.3 (2008: GBP 11.7) million, which included cash generated of GBP 44.4 (2008: GBP 53.3) million from operating activities. Significant non-operating cash flows for 2009 included GBP 6.4 (2008: GBP 14.0) million which was distributed as a dividend to the shareholders, GBP 64.3 (2008: GBP 24.3) million which was used for buy back and repayment of the bond, and GBP 21.6 (2008: GBP Nil) million which was received from borrowings. In November 2009 Unibet signed a revolving credit facility with a maximum value of EUR 24.0 million with a leading international bank. In December 2009, the full EUR 24.0 million facility was utilised in connection with the early redemption of the bond. The bond had a nominal value of EUR 100 million, was denominated in EUR, and bore interest at a fixed rate of 9.7 per cent per annum, which was payable annually in arrears. The bond’s original maturity was on 21 December 2010. On 22 December 2009 Unibet redeemed the outstanding balance of the bond of EUR 65.8 million in full. Unibet was in full compliance with the terms of the outstanding bank facility between the date of signature of the facility and the date of this report. Through this early redemption of the bond, Unibet expects to save GBP 3.5-4.5 million in finance costs compared to holding the bond to its original maturity in December 2010. This saving includes early redemption costs of GBP 1.2 million incurred in the fourth quarter of 2009. The operating cash flow before movements in working capital amounted to GBP 42.7 (2008: GBP 46.8) million for the full year 2009. uniBeT hAs orGAniseD iTs Business inTo Three DifferenT GeoGrAphicAl AreAs, norDic reGion, wesTern europe, AnD ces (cenTrAl, eAsTern AnD souThern europe) Gross winninGs revenue By mArkeT AnD proDucT seGmenT 2009 In addition to these two line items, along with reserves, the other significant asset on the balance sheet is goodwill. The goodwill balance arose on the acquisitions of the MrBookmaker Group of companies in 2005, Maria Holdings in December 2007, Guildhall Media Invest in 2008, and Monnet Enterprises Limited in 2009. The balance of goodwill and of certain intangible assets recognised in connection with the acquisitions of Maria Holdings, Guildhall Media 2008 GBP 000 Sports betting Non-sports betting Total Sports betting Non-sports betting Total Nordic Region 21,425 44,893 66,318 21,114 46,332 67,446 Western Europe 26,448 29,976 56,424 19,177 26,565 45,742 8,469 11,474 19,943 6,262 8,030 14,292 Central, Eastern and Southern Europe 676 809 1,485 -639 1,366 727 Total before Free Bets Other 57,018 87,152 144,170 45,914 82,293 128,207 Free Bets -5,852 – -5,852 -4,762 – -4,762 Total after Free Bets 51,166 87,152 138,318 41,152 82,293 123,445 Unibet Group plc Annual Report and Accounts 2009 25 Business review finAnce cosTs Q 6 Profit from operations Q 1 20 0 6 4 Q Q 3 20 0 20 0 2 Q Q 1 20 0 6 6 0 Business review uniBeT GoinG forwArD “fesTinA lenTe”. To sAy ThAT This pAsT yeAr hAs Been A momenTous perioD for The GAminG inDusTry woulD Be A consiDerABle unDersTATemenT. in 2009 The GAminG inDusTry wiTnesseD AnD emBrAceD mAny chAnGes ThAT will impAcT in BoTh The lonG AnD shorT Term. Against this backdrop, Unibet has quietly and efficiently continued to modernise its structure and has boosted year-on-year gross winnings growth, while expenses continue to be kept under tight control. It boasts a strong management team and workforce of trained employees. “Make Haste Slowly” is a mantra that only comes with knowing your product and the opportunities that are presented to you. Above all, it is a vibrant company with well-balanced geographical and product portfolio. A strong cash flow means that it remains well placed to weather a prolonged economic recession, and 2009 saw growth across the board. It is not a phrase frequently used in coffee shop conversation, let alone regular online betting discourse. Rather, it is an English translation of the Latin proverb “Festina lente”, a command allegedly used by Julius Caesar and one which, according to the philosopher Desiderius Erasmus, means to approach a task with “the right timing and the right degree, governed alike by vigilance and patience, so that nothing regrettable is done through haste and nothing left undone through sloth”. In other, less complex words, proceed quickly, but with caution. Be under no illusion: Unibet is well placed to make haste slowly. It has a long-established and widely recognised brand, with a strong reputation for quality. And it is focused on sustainable and profitable growth and tight management of costs. Unibet’s trusted brand meant the customer base hit the 4.1 million mark in 2009 and the regular surveys concluded that levels of customer satisfaction were higher than ever before. Yet although the customer base has risen by over 1.8 million in the past two years, this is not a time for complacency. The online gaming market continues to evolve and expand. Consumers are aware that the choice is bountiful and Unibet is committed to working harder to maintain their loyalty and interest in 2010 and beyond. lAyinG founDATions Pressure continues to be exerted by the EU on Member States that seek to restrict access for private operators to their sports betting markets. The exceptionally strong combination of products, infrastructure and experienced personnel, combined with the Unibet reputation for fairness and integrity, means the Group is well positioned to secure a solid foothold as the major online gaming platform in all the European markets. if you BuilD iT... In 2007, the goal was to be among the top three online gaming providers in all of the prioritised markets. It was an ambitious vision, but one the Group felt was achievable. Suffice to say, Unibet has all but achieved that goal with 12 months remaining. The goal for 2010 is obviously to sustain this continued growth, while focusing more on enhancing the customer’s enjoyment through innovation and attention to detail. Unibet is an online business. The majority of customer communication is online – via email, and live chat, although the Company does also contact some customers by phone. Customer Relationship Management (CRM) is about taking care of customers, meeting their needs and fostering a close customer relationship. Unibet uses three main channels to build this relationship: the Unibet website, SMS and email. Online marketing is cost-efficient and measurable, helping Unibet put its products in front of the ideal target market precisely when they are looking for entertainment. sTrATeGic evoluTion proDucTcenTric 2005-2007 26 reGioncenTric 2007-2008 Unibet Group plc Annual Report and Accounts 2009 cusTomercenTric 2009 Unibet’s systems are set up to monitor and measure every view, click and conversation, leading to a very high return on the Group’s investment in online marketing. Unibet is at the forefront of innovation and cutting-edge technology. Web TV, Video Tipsters, live streaming of over 4,500 events and growing each year with value-added content have helped drive the Sportsbook, where Unibet offers more live, in-running betting opportunities than most of the main competitors. Unibet’s business is to deliver casino games that are as exciting and rewarding as the real thing. That is why the Group continues to invest in the technology to provide stunning graphics and functionality across all its websites. movinG forwArD The key to long-term loyalty is increasing the personalisation of communication with customers. The first five months are crucial in determining whether a new customer becomes a loyal player. The customers expect nothing less than a secure, trusted and user-friendly website, which offers attractive odds, and interesting and innovative betting opportunities. Above all else, Unibet prides itself on exceptional customer service. While the technology may advance, the focus on the customer will not change in 2010. If anything, it will intensify. DeDicATeD people By plAyers, for plAyers iT is noT eAsy To GeT A joB AT uniBeT – BuT The oDDs Are ThAT if you Do, you will finD iT chAllenGinG, rewArDinG – AnD eXciTinG! “people mATTer” “GooD leADers lisTen” Unibet is always looking to employ outstanding achievers who want to grow with the company. To that end, Unibet has put in place specific recruitment requirements which include academic degree, fluency in at least two languages, international experience and – as an extra dimension – an interesting talent or passion. Unibet people must also share their customers’ passion for gaming. Unibet focuses on linking the strategic and operational needs of the business with the skills and talent of all the employees, helping them to meet the specific characteristics of each market. Unibet has always recognised the importance of good leadership and its critical role in stimulating the high level of performance and engagement that is essential to the continued success in a changing and increasingly challenging environment. Simply setting high-level performance targets is not enough. Opportunities must be identified and responsibility assigned at the right levels to ensure action is implemented. Unibet continues to encourage an open and participative management style at every level, and is committed to promoting from within the Group. In order to attract the right candidates, Unibet makes a real effort to position itself as an employer of choice by becoming recognised for the positive working environment, diverse workforce, equal opportunities and great growth opportunities. In 2009, Unibet was nominated “Employer Branding Company of the Year” by the global leader in employer branding, “Universum”. “livinG The GAme” The Group’s motto is “By players, for players”, and this is something which every employee lives and breathes. The core values and promise of the Unibet brand are passion, friendliness and expertise. Unibet people share the enthusiasm of the sports aficionado and the poker player. They understand the thrill of the casino just as much as the players, and enjoy the opportunity to interact with customers via live chat. But they also have a level of expertise that sets them apart. A shared vision, people who genuinely care about what they do and who have the ability to adapt the product and marketing mix to meet the specific characteristics of each market, enable Unibet to develop the most exciting new products in the market – anticipating the demands of customers and staying one step ahead of the competition. This means giving the employees the responsibility and support they need to develop their full potential, and providing a working environment in which they thrive and are clear about their individual objectives and how these align to the Group strategy. PAGE (Performance And Growth Enrichment) is an internally developed programme that was launched in 2007. The system enables the Group to identify high-growth potential, target development efforts and develop succession planning that crosses geographical and departmental boundaries. Through PAGE, Unibet has improved the managers’ ability to identify and reward outstanding performance. Equally important is the way which PAGE enables the Group to find out what best motivates each individual in line for reward and encouragement. PAGE also ensures the implementation of equal opportunities and provides fair and consistent procedures to deal quickly with any issues of underperformance. There are two career paths – the Expert and the Leader – both seeking new challenges, being able to look beyond existing boundaries and thrive under pressure. Those with a passion to succeed in a competitive environment have the opportunity to thrive. As the Group grows, increased opportunities for internal promotion and relocation between offices and countries are providing additional motivation for Unibet people. Unibet regularly performs 360-degree evaluations of managers which help identify and develop the potential of today’s leaders – and, maybe even more importantly, tomorrow’s. “we celeBrATe success (yeT we Are never sATisfieD)” Unibet strives to create an environment which is challenging, enjoyable and rewarding. Every year, the company asks the employees for feedback – enhanced through an annual survey from every member of the Unibet team – and thereafter makes an action plan based on it. With a global presence, the Group also offers a variety of career experiences and international career paths which is hard to find anywhere else. Everyone at Unibet welcomes and values the diversity of skills and abilities that a global workforce brings to the business because ultimately, it gives the Group an advantage over competition. While it is a lively environment for a fulfilling career, the vibrant Group is reflected in the active social scene. Poker nights, 10-pin bowling, trips to the Epsom Derby or the All England Club, drinks at the local or eating out in style, Unibet knows how to let its hair down. There is always something fun going on within the Unibet family! Unibet celebrates success, yet is never satisfied. employee sTrucTure 2008 GenDer Unibet is committed to a policy of equal opportunity in matters relating to employment, training and career development. 30% 70% Women 30% Men 70% eDucATion An important objective is to ensure that Unibet has a workplace that can attract and help retain existing skilled staff. 35% 65% High school or equivalent 35% University degree 65% AGe Unibet’s relatively low average age reflects the fact that the Company is operating in a young industry. 12% 47% 41% < 30 years 47% 30-40 years 41% > 40 years 12% Unibet Group plc Annual Report and Accounts 2009 27 Business review “we hire only The BesT” Unibet truly believes that the key to the Group’s success are the employees, who are engaged, committed and always hungry to find new ways to grow the business. No matter what their backgrounds, or which of the 40 countries they come from, Unibet’s people are uniquely qualified to understand their customers and contribute directly to the Group’s continuing success. bUSineSS review general legal environment Unibet groUp’S core bUSineSS, namely SportS betting and other gaming ServiceS, may be SUbject to a nUmber of legal reStrictionS in the marketS where Unibet haS a commercial intereSt and focUS. The majority of revenues are derived from markets located within the EU. Unibet is established and licensed in a number of Member States of the EU. Unibet and its EU customers benefit from the application of certain fundamental freedoms applicable to citizens of the EU. These freedoms include, amongst others, the principle that there should be no restrictions within the EU affecting the free movement of goods, the free circulation of capital, the right to establish and the right to consume, provide and promote services across borders. Any law, practice or procedure applicable under the domestic law of individual Member States may be contrary to EU law (and therefore in theory unlawful) where such law, practice or procedure amounts to a restriction or barrier affecting the EU fundamental freedoms. An exception to this position is where a Member State is able to demonstrate that the non-discriminatory restriction is necessary and proportionate to meet general public interests such as the protection of public health and public policy. The application of EU law in the context of the gaming industry means that certain restrictions purportedly applicable to the Unibet Group under the domestic law of a Member State may be unlawful. It is even more likely that restrictive domestic laws are contrary to EU law where there is an inconsistent gaming policy in the particular market or the policy is mainly directed at sustaining revenues generated through banning market competitors such as Unibet. In this regard, reference can be made to the ongoing formal infringement procedures initiated by the European Commission (EC) against 10 Member States in relation to the cross-border provision and promotion of gaming and betting services. In the course of 2007 and 2008, the EC issued Reasoned 28 Unibet Group plc Annual Report and Accounts 2009 Opinions against seven Member States, including France, Sweden and the Netherlands. Further, certain Member States have expressed intent – or are underway of doing so – to open up their national market for competition. As long as the regulatory process is ongoing, it is difficult to take a detailed position on the subject matter. Unibet further holds that any “controlled opening” may constitute a continued breach of EU law. This is confirmed by the Detailed Opinions and comments issued by the European Commission on the draft legislation submitted under the socalled notification mechanism. In September 2009, the European Court of Justice (“ECJ”) held in its Santa Casa judgment that in the absence of dedicated secondary EU legislation the mere fact that a licence was issued in another Member State did not provide on its own for sufficient guarantees. In the absence of any dedicated EU harmonisation in the field of gaming services, the ECJ rejected – for the time being – a mandatory mutual recognition of gaming regulations between Member States. Observers, however, indicated that under established ECJ case law and primary EU law, Member States must continue to consider safeguards already in place in the country of establishment as part of the overall proportionality test and, for instance, keep in mind that money laundering regulations and/or financial services are already subject to EU harmonisation. As a result of the recent developments, it is not possible to draw detailed conclusions in relation to the legality of specific legislation and practice applicable to the gaming industry in the various Member States. Legislation and practice vary from country to country and will be tested on an individual basis. This being the case, it should also be noted that legislation or practice in this area can be challenged or tested in a number of ways depending upon the applicable law and court system of a particular Member State. In addition, legal action in Member States may be subject to a number of levels of court hierarchy and can therefore take many years to conclude. There may also be further delays as a result of a particular legal action or process triggering another ancillary court proceeding, such as those dealing with claims for injunctions or similar interim relief. Despite an increasing number of cases pending before the ECJ for a preliminary ruling, including Swedish, Dutch and French cases, there is a risk that courts judging under the national laws of a particular country may rule against the activities of Unibet and its private sector competitors. Subject to advice on a case-by-case basis, Unibet expects to appeal any adverse judgments to higher courts evoking overriding principles of European law. For this reason, Unibet does not hold any provisions in its balance sheet for potential adverse judgments. Unibet’s assessment of the current legal environment it faces in certain material European markets is set out country by country below. Given the legal situation in the USA, Unibet stresses that its standing policy and practice remain not to accept any paying customer resident in the USA. Sweden In 2003, Unibet launched legal proceedings against the Swedish government claiming that the Swedish government were in contravention of EU law in seeking to restrict cross-border gaming services. This action was taken by Unibet in order to safeguard its fundamental freedom to provide and promote gaming services to its customers, and to allow Swedish consumers the possibility of choice. The hearing was held in January 2010 and a judgment was rendered on 2 March 2010 against Unibet. Unibet will file an appeal to the Appeal Court. norway The Norwegian parliament adopted payment blocking restrictions in relation to payment transactions. Unibet asserts that the measure is against Norway’s free trade obligations, disproportionate, counter-productive and ineffective. france and belgiUm In view of the multitude of IPR and related cases before a number of courts in France and Belgium, it is too soon to draw a final conclusion. On certain questions of law, such as legitimate use of trademark, courts have ruled in favour of Unibet, on other points, such as passing off, not. The Paris Court of Appeal ordered Unibet to pay EUR 1.2 million in damages in relation to its offering of bets on the French Open organised by the French Tennis Federation (FFT). The court further ordered Unibet to immediately cease its activities on total sanction of EUR 700,000 per day or per breach. Unibet is currently assessing all legal avenues possible, including an appeal to the French Supreme Court. Unibet is further involved in an alleged infringement of trademarks and passing off case initiated by PMU, the French horse racing monopoly. Unibet is monitoring this regulatory development. Unibet further believes that France must meet its continued obligations under EU law. If the new French law is in breach of overriding EU law, this could lead to the opening up of a second infringement case against France. The criminal cases against Unibet and Unibet’s CEO are still pending and first judgments are awaited for in 2010. bUSineSS review AB Trav och Galopp (ATG) has filed a lawsuit against a subsidiary of Unibet claiming infringement in its database on horse race fixtures. ATG is claiming damages up to the amount of SEK 325 million. During the spring of 2008 the Supreme Court ruled in favour of the Unibet subsidiary in the matter of the interim decision. The main hearing is expected to take place during the autumn of 2010 or the beginning of 2011. the netherlandS In October and December 2007, De Lotto (the local State-approved monopoly) brought ex parte procedures against several Unibet legal entities in relation to a cease and desist order. In the summary proceedings, the district court of Utrecht ordered the legal entities concerned to stop the provision and promotion of all gaming services to Dutch residents, or pay a fine of EUR 100,000 per day up to a maximum of EUR 3 million. In the second case, brought on the merits before the same district court, the latter ordered the legal entities concerned to stop the provision and promotion of all gaming services to Dutch residents, or pay a fine of EUR 10,000 per day. Unibet has introduced appeals against both judgments and awaits a hearing date before the competent jurisdiction. The Reasoned Opinion of the EC and two references to the ECJ for preliminary rulings seem to support Unibet’s opinion. France is in the process of reregulating its online market and will allow companies such as Unibet to apply under national law for a local French licence. In consultation with a number of key stakeholders, Unibet Group plc Annual Report and Accounts 2009 29 bUSineSS review principal riSkS Unibet divideS itS riSkS into the following categorieS: riSk mitigation A detailed discussion of the general legal environment is contained on pages 28 to 29. Legal risk is the risk that, despite the general principles of the EU, which creates Unibet’s ability as an operator properly established, licensed and regulated within the EU to operate its business throughout its principal market of Europe, certain individual countries may seek to place restrictions on Unibet’s legitimate business. Market risk is the risk that Unibet will lose money on its business due to unfavourable outcomes on the events where the Group offers odds. Market risk includes risks in relation to match fixing and suspicious betting behaviour. The Group has adopted specific risk management policies that control the maximum risk level for each sport or event on which the Group offers odds. The results of the most popular teams in major football leagues comprise the predominant market risk. Through diversification, which is a key element of Unibet’s business, the risk is spread across a large number of events and sports. The heads of Odds compilation and Risk management are responsible for day-to-day monitoring of Unibet’s market risk. It is also their responsibility to advise the odds compilers and risk managers on appropriate risk levels for certain events. To achieve the desired risk profile, Unibet conducts trading with a small number of well-known companies. The Compliance Officer and the Head of Sports Betting jointly assess risk levels for individual events as well as from a longer-term perspective. Counter-party risk All bets and stakes are made through account gaming, i.e. the player deposits money in an account, from which he/she then draws to place bets. No customers are offered credit. Operational risk is the risk that the Group will lose money as a result of individual mistakes, e.g. by an odds compiler. The Group has internal procedures to monitor and detect mistakes caused by operational error or human factor. Foreign exchange risk The Group operates internationally and in addition to GBP sterling, is exposed to foreign exchange risk arising from various currency exposures, primarily with respect to the euro, Swedish kronor, Norwegian kroner, Danish kroner, Swiss francs and US dollars. The Group’s operating cash flows provide a natural hedge of operating currency risks, since deposits and payouts to customers in different territories are matched in the same currency. The spread of the Group’s operations, including material revenue and expenses denominated in many different currencies, and taking into account the fact that customers can trade with the Group in currencies other than the currency of their territory of residence, makes it impractical to give an indication of the impact of single currency movements on the results from operations. In general, when the reporting currency of GBP sterling weakens against the euro and other major trading currencies of the Group, as occurred during 2008, that would tend to increase operating profits because of the positive operating profits and cash flows generated by the Group. In relation to borrowings of the Group, the bank loan issued in December 2009 is denominated in euros, which is why there is a currency translation exposure related to that financial liability. Until such time as the loan becomes repayable, such translation gains and losses are unrealised. The potential translation gains and losses arising on the loan would be offset to the extent that the Group generates positive future cash flows in other areas of the business in euros. Customer-specific risk The risk that the Group will lose money on customers who are exceptionally successful is called customer-specific risk. Unibet has introduced three types of customer limit: • Each event on which the Group offers odds has a limit for how much an individual customer can win on the event. These limits vary depending on the event and can be changed over time. • It is also possible to set a limit for combinations of bets. This limit is normally higher than for an individual bet. • Each customer has a personal limit, which regulates the maximum amount that can be staked in a single bet. Technical risks Unibet’s activities are highly dependent on information systems and other types of technical risk. Interruptions on the internet, e.g. viruses, intrusion attempts or access restrictions due to reduced capacity, have an impact on the business. Unibet works actively and continuously to minimise the risk of such attacks. Secure transmission of confidential information over the internet and the overall security of Unibet’s system are crucial to the business. The Group uses licensed encryption and authentication systems to ensure secure transmission of confidential information such as credit card numbers. The gaming application is business-critical, and Unibet has gone to considerable lengths to ensure that it is able to handle various types of interruption. All critical servers are duplicated, i.e. if one server fails, another will immediately take over. Unibet has also created a back-up site, which in the event of a serious operational interruption will take over from the primary servers. System security The security of Unibet’s systems and applications are tested several times per year by third-party security experts. Furthermore Unibet has an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions. Treasury management – customer deposits All customers wishing to place a bet with Unibet must first register by opening an account and making a deposit. Deposits can be made by credit or debit card, through a cash deposit or via bank transfer at a local branch or using an online banking service. Alternatively, Unibet offers a variety of other payment solutions in different countries. Bets can be placed as soon as the account has been credited. Withdrawal requests can be satisfied only if certain criteria are met and confirmation that a deposit has been cleared is obtained. In addition, several other checks are made to minimise the risk of fraud. Payouts to customers are made via bank transfer from one of Unibet’s network of banks worldwide, in the currency requested by the customer and directly into their nominated bank account or via a preferred payment solution. The Group has accounts with many major banks in the EU. Fraud and money laundering Unibet requires all customers to provide detailed information upon registration. The Group applies a strict age limit and accepts no customers under the age of 18. Unibet uses industry-leading providers of identity verification to ensure that details provided are correct. All clients making major transactions or having a high risk profile will be requested to undergo further documentation requirements. Unibet has a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Unibet’s website remains a secure playing-field. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. All deposits and withdrawals are made through banks or established electronic payments solutions and Unibet has clear internal procedures for detecting and handling suspect transactions. In order to comply with obligations under money laundering and gaming legislations, all employees need to annually complete a course and pass an assessment. 30 Unibet Group plc Annual Report and Accounts 2009 monthly retUrnS and tracking errorS Unibet employs various risk management tools to assess and manage the risks. For example, to monitor the relative risk of the Sportsbook, Unibet has risk tools and models normally used in the investment management industry. benchmarked against a long-term average return. The tracking errors are measured by taking the standard deviation on the difference in return between the Sportsbook and the average return at a 95 per cent confidence interval. The chart below sets out the monthly return on the Sportsbook from mid-2003 to date (pre-match and live betting). The two outside lines represent the upside and downside tracking error of this return A 95 per cent confidence interval indicates that on average, for 19 months out of 20, the actual return should be between the two tracking error lines. The chart illustrates that over time the tracking error band has become narrower, indicating that the monthly margins have become more stable. This is because the relative amount of live betting within the Sportsbook has increased, and live betting is more stable, even though it has a lower margin. 0.20 bUSineSS review 0.15 0.10 0.05 0.00 -0.05 2003 2004 2005 2007 2006 2008 2009 July-Dec Upside of tracking error Monthly return Downside of tracking error integrity in SportS For Unibet, a key element of responsibility means keeping online sports betting free of corruption, which ensures that customers are provided with a fair betting product. Sports and betting are part of the same entertainment chain and as a consequence, both have a common objective to ensure the integrity of sport is not compromised. Far from contributing to betting fraud and match-fixing, the internet and new technologies make it possible to record and analyse each individual action taken online. For instance, irregular betting activities, such as an unusually high amount placed on the unexpected outcome of an event (e.g. an outsider wins) can be immediately identified. To proactively fight all types of fraud in sports betting, Unibet co-founded in 2005 the European Sports Security Association (ESSA). ESSA acts as an early warning system to alert the sports federations of any suspicious betting before and during any of their sporting events. The Association has been working hand in hand with some of the leading sport federations including FIFA, UEFA, the ATP, and the IOC, to make sure any such intelligence is shared as soon as possible. SenSitivity analySiS Unibet’s performance is affected by a number of factors. The sensitivity analysis below only takes into account direct changes. It is likely that actual changes in a specific item will also affect other items and that estimates made by Unibet and other parties on the basis of a change of circumstance would also affect other items. Sensitivity analysis – detail Unibet considers movements in the factors below to have the most impact on profit before tax (PBT). % change PBT impact GBP Gross winnings revenue Factor +/- 1 +/- 1.383m Administrative expenses +/- 1 +/- 0.513m Marketing expenses +/- 1 +/- 0.366m Exchange rate impact of the bank loan +/- 1 +/- 0.213m In 2009, millions of betting transactions were registered within the ESSA security network. Of those transactions, only 45 incidents of irregular betting across a range of sporting disciplines were investigated. However, only one single event proved to be suspicious and passed on to the respective sport’s governing body. Unibet Group plc Annual Report and Accounts 2009 31 governance ShareS and Share capital Shareholding information Trading volumes In 2009, 49,722 trades in Unibet Group were made, representing a total value of over SEK 3.9 billion. Unibet groUp plc’S iSSUed Share capital compriSeS 28,258,038 ordinary ShareS each with a par valUe of gbp 0.005. all ordinary ShareS carry eqUal voting rightS and rightS to Share in the aSSetS and profitS of the groUp. Listing of Swedish Depositary Receipts Unibet Group plc’s Swedish Depositary Receipts (SDRs) were listed on the O-list of the Stockholm Stock Exchange (Stockholmsbörsen) on 8 June 2004. From 2 October 2006, the SDRs have been listed on the MidCap part of the Nordic List at the NASDAQ OMX Nordic Exchange in Stockholm. The trading symbol is UNIB SDB and the ISIN code is SE0001 835588. Unibet has a liquidity guarantee agreement with HQ Bank AB. Share price performance Unibet’s SDRs ended the year at SEK 174 having started the year at SEK 108. The highest price during the year was SEK 200. The lowest price during the year was SEK 107. As at 31 December 2009, Unibet Group plc had a market capitalisation of approximately SEK 4.9 billion. Analysis of shareholdings at 26 February 2010 Shareholder Anders Ström through his company Number of shares/SDRs Share of share capital/votes, % Dividend policy It is the intention of the Board of Directors that the Company should pay a dividend of up to 75 per cent of the Group’s net income after tax to the shareholders, provided that other financial objectives are met and an appropriate capital structure is maintained. In addition, all banking and debt covenants will need to be adhered to. All SDRs entitle the holder to the same dividend rights as holders of ordinary shares. Proposed dividend The Board of Directors proposes a dividend of GBP 0.71 (2008: 0.23) per share/SDR which is approximately SEK 7.68 (2008: 2.75) with the constant exchange rate 10.819 GBP/SEK at 19 March 2010, per ordinary share to be paid to holders of ordinary shares and SDRs. If decided by the AGM, the dividend is expected to be distributed on 17 May 2010 and amounts approximately to 75 per cent of net profit after tax. No dividend will be paid on the shares/SDRs held by the Company as a result of the share buy back programme. Since the bond issued by Unibet in 2007 was redeemed in full in December 2009, the restrictions on dividend payments contained in the Bond Terms & Conditions no longer apply. Unibet Share price development 300 Accumulated % 250 200 2,925,000 10.4 10.4 2,744,179 9.7 20.1 Swedbank Robur Fonder 2,660,868 9.4 29.5 Länsförsäkringar fondförvaltning 1,009,505 3.6 33.1 Danske Capital Funds 933,069 3.3 36.4 Lannebo Fonder 853,150 3.0 39.4 Skandia Liv 842,479 3.0 42.4 Catella Fondförvaltning 709,712 2.5 44.9 Peter Lindell through his company 708,570 2.5 47.4 Ram One 690,000 2.4 49.8 The Northern Trust Company 571,624 2.0 51.8 Fjärde AP-fonden 533,350 1.9 53.7 Verdipaperfond Odin Sverige 514,796 1.8 55.5 SEB Fonder 511,275 1.8 57.3 Holding Number of shareholders Number of shares/SDRs Share capital/ votes, % 1-500 5,364 722,355 2.6 Fidelity International Unibet Group plc Others Total 150 216,670 0.8 58.1 11,833,791 41.9 100.0 28,258,038 100 Source: Euroclear Sweden. 100 10,000 8,000 50 6,000 4,000 2,000 30 2004 2005 © 2008 2009 2010 NASDAQ OMX Ownership distribution at 26 February 2010 501-1,000 467 384,118 1.3 1,001-10,000 392 1,259,684 4.5 10,001- 250,000 143 9,318,608 33.0 24 16,573,265 58.6 6,390 28,258,038 100.0 Total Source: Euroclear Sweden. Unibet Group plc Annual Report and Accounts 2009 2007 Share price Total Shareholder Return (TSR) (including delivery) OMX Stockholm Price Index SIX Return Index Monthly trading volume, 1000’s (including after hours trading) 250,001- 32 2006 Share buy back programme At the 2007, 2008 and 2009 AGMs, shareholders approved a share buy back programme whereby the Board was authorised, until the next AGM in 2010, to acquire GBP 0.005 ordinary shares/SDRs in the Company. The maximum number of shares/SDRs that may be so acquired is 2,824,109, i.e. may not exceed 10 per cent of the total number of shares issued by the Company. Under this approval, 297,900 shares/SDRs were acquired by the Company during 2007. No share buy back was made during 2008 or 2009. 81,230 of the shares/SDRs held by the Company at 1 January 2009 were sold during the year in connection with the Company’s share option programmes. The number of outstanding shares at 31 December 2009 was 28,041,368. Dialogue with capital markets Unibet’s Investor Relations policy focuses on conducting a dialogue with representatives from the capital markets, aimed at increasing interest in Unibet’s shares/SDRs among existing and potential investors by providing relevant, up-to-date and timely information. The intention of the Board is to either cancel the shares (requires further shareholder approval), use as consideration for an acquisition or issue to employees under a share option programme. During 2008, 87,883 options were issued over the same amount of shares in the share buy back programme. On Unibet’s corporate website, www.unibetgroupplc.com, investors can find up-to-date information about the Group’s financial performance, stock market data, a financial calendar, Company information and other important data. Investors and capital market players should be provided with clear information about the Group’s activities with the aim of increasing shareholder value. Unibet strives to ensure good access to such information for capital markets, notably through presentations in Stockholm and London and through road shows in other European countries as well as the USA. Unibet arranges the following capital market activities: Shareholders ownership data On 26 February 2010, Unibet Group had 6,390 holders of SDRs. On 26 February 2010, the Group’s 14 largest owners represented 57.3 per cent of the capital and votes, as shown on page 32. • Quarterly meetings and teleconferences for analysts, investors and financial media • Financial hearings in Stockholm • Participation in industry seminars and conferences • Webcasts are available after each quarterly presentation. % Swedish financial institutions 39.0 Other Swedish financial entities 1.5 Other Swedish legal entities 11.2 Non-Swedish owners 44.0 Swedish naturalised persons 4.3 Total 100.0 Source: Euroclear Sweden. Share capital development The only changes in share capital in 2009 or the prior year related to the exercise of share options in November 2009. The development of the Company’s share capital since the Group’s reorganisation carried out on 1 November 2006 is shown in the following table: Transaction Year Issue price Change in number ordinary shares Total number ordinary shares Par value per share GBP Increase in share capital GBP Share capital GBP Issued in Group reorganisation 2006 – 21,841,092 28,241,092 0.005 109,205.46 141,205.46 Exercise of share options 2009 12.16 16,946 28,258,038 0.005 84.73 141,290.19 2009 2008 2007 2006 2005 Equity per share GBP Five-year summary 4.343 3.565 3.384 3.290 2.155 Equity per share after full dilution GBP 4.333 3.565 3.376 3.248 2.135 Earnings per share GBP 0.957 0.314 0.665 1.344 0.523 Earnings per share after full dilution GBP 0.956 0.312 0.659 1.342 0.515 Cash flow per share GBP -0.43 -0.41 0.59 0.50 0.07 7.68 2.75 6.00 5.50 2.25 29.3 37.2 10.9 31.0 18.9 Dividend per share SEK 1 Return on total average equity % Equity:assets ratio % 58 45 45.1 70.8 53.6 Number of shares at year end 28,258,038 28,241,092 28,241,092 28,241,092 28,125,092 Fully diluted number of shares at year end 28,322,407 28,241,092 28,308,080 28,612,088 28,394,747 Average number of shares 27,955,464 27,946,192 28,096,472 28,197,870 26,223,857 Average number of fully diluted shares 27,989,238 28,091,206 28,355,999 28,236,388 26,640,068 The Board of Directors proposes a dividend of GBP 0.71 which is approximately SEK 7.68 per share/SDR with the exchange rate of 10.819 GBP/SEK. The above figures have been restated to reflect changes in nominal value of the share. 1 Unibet Group plc Annual Report and Accounts 2009 33 governance Ownership structure at 26 February 2010 governance directorS’ report the directorS preSent their annUal report on the affairS of the groUp, together with the aUdited financial StatementS and aUditorS’ report, for the year ended 31 december 2009. Principal activities Unibet is an online gaming business, with over 4.1 million registered customers worldwide as at 31 December 2009, and is one of the largest privately-owned, publicly-quoted online gaming operators in the European market. The internet is the main distribution channel for Unibet’s products. The Group offers a comprehensive range of online gaming products, such as pre-match sports betting, live betting, bingo, soft games, online casino and poker products, through the Group’s primary websites, www.unibet.com and www.mariabingo. com. The customer base spans more than 100 countries. On average, the Unibet Group handles over 600,000 transactions every day (including bets, deposits and withdrawals) and has between 6,000 and 10,000 offerings on major international and local sporting events every day. The principal subsidiaries and associated undertakings which affect the results and net assets of the Group in the year are listed in Note 13 to the financial statements. Results and dividends The consolidated income statement is set out on page 41 and shows the result for the year. The profit after tax was GBP 26.8 (2008: GBP 8.8) million. The Board of Directors proposes a dividend of GBP 0.71 per ordinary share/ SDR, which is approximately SEK 7.68 per ordinary share/SDR, to be paid to holders of ordinary shares and SDRs (2008: dividend of SEK 2.74/GBP 0.23 per ordinary share paid in May 2009) and amounts to a total of GBP 20.0 (2008: 6.4) million which is approximately 75 per cent of net profit after tax. Business review Significant events during the year 2009 On 15 March 2009 Unibet signed an agreement to become the main web partner with the popular French football club Paris Saint-Germain. On 30 September 2009 Unibet launched a mobile sports betting version specially adapted to the iPhone. User experience and functionality have been central elements in the development of the iPhone version and it has shown that the iPhone technology is well suited for sports betting and provides customers with a new way to have 24/7 access to Unibet’s extensive Sportsbook. On 18 November 2009 Unibet Group plc signed an agreement with a leading international bank for a 12-month Revolving Credit Facility with a maximum value of EUR 24 million. The new facility was drawn to cover the early redemption of the bonds that had an outstanding amount of EUR 65.8 million. Through this early redemption Unibet expects to save between GBP 3.5 and 4.5 million in Finance Costs during the facility’s duration compared to holding the bonds to maturity. This saving includes the early redemption costs of approximately GBP 1.2 million in the fourth quarter of 2009. On 19 November 2009 Unibet Group plc announced an early redemption of the EUR 100 million bond in Unibet Group plc in accordance with Condition 9 of the terms and conditions for the bonds. The early redemption occurred on 22 December 2009. On 30 November 2009, Unibet was for the third time in four years awarded “European Sports Betting Operator of the Year 2009” at the prestigious eGaming Annual Awards ceremony organised by the international gaming magazine eGaming Review. The award goes to the operator that has made the biggest impression in Europe and continued to grow and broaden its product offerings. Unibet was also awarded “European Live Gaming Operator of the Year 2009” for its simplicity of use and innovative approach to live gaming. On 11 December 2009, Unibet Group plc bond loan 1 was de-listed from NASDAQ OMX Nordic Exchange in Stockholm’s Retail Bond List. On 22 December 2009 Unibet Group plc repaid the outstanding amount of EUR 65.8 million of the original EUR 100 million 9.70% bonds 2007/2010, a year ahead of the original maturity, in accordance with Condition 9 of the terms and conditions for the bond. The above developments during 2009 illustrate the following trends that affect the business of the Unibet Group: On 21 March 2009 the Unibet poker TV show “Pokermilliomos” started to run in one of Hungary’s largest TV channels, Viasat 3. Unibet continues to invest in the expansion of both its product set in its core markets and its geographical and demographical reach into new markets. On 12 May 2009 Unibet signed an agreement with the Belgian football club FC Bruges for the seasons 2009-2012. The deal includes multivision boarding for all Belgian first league matches and all European qualification matches together with several other forms of visibility in the stadium and on the club’s website. Unibet is committed to the promotion of responsible gaming and remains at the forefront of industry initiatives in this area. On 1 June 2009, Unibet signed an agreement with the Spanish football club Valencia CF to become the main sponsor of the club for the seasons 2009/10 and 2010/11. The deal includes the Unibet logo on the front of the shirts in all competitions, including Primera Division, Copa del Rey and UEFA Europa League. On 8 June 2009 Unibet was certified being compliant with all the 277 requirements of the PCI DSS, Payment Card Industry Data Security Standard. In August 2009, Unibet became the main sponsor for the biggest Hungarian football club, Ferencvaros, for the next three seasons up until 2012. The deal includes the Unibet logo on the front of the shirt in all competitions that Ferencvaros participates in. Early in the third quarter 2009, Unibet Mobile Casino was launched. Initially there were 11 games available covering favourites such as BlackJack, Roulette, Baccarat and Keno. This provides players with another reason to choose Unibet whenever they want to play. 34 Unibet Group plc Annual Report and Accounts 2009 Unibet continues both to seek further opportunities to cross-sell its products and also to drive efficiencies in its internal operations through the standardisation of its technology platform. Pressure continues to be exerted by the EU on Member States that seek to restrict access for private operators to their sports betting markets. Significant events after the year end On 17 February 2010, Unibet signed a contract with the Ålandic gaming company, Paf, for the provision of full Sportsbook B2B. The scope of the services includes fixed odds and live betting including full risk management. Paf will also become a customer in the fast-growing sports betting pools products SuperToto and SuperScore offered by Unibet. A detailed Business Performance Review is set out on pages 24 to 25. For further information on risk management, refer to Note 2C and 2D on pages 48 to 49. Future developments Although they are conscious of the potential impact of the macroeconomic situation in Unibet’s core markets, the Directors are confident in the Group’s trading and financial prospects for the forthcoming financial year. Directors and their interests The following Directors served during the year and subsequently, unless otherwise stated: Daniel Johannesson Anders Ström Kristofer Arwin Peter Boggs Peter Lindell Staffan Persson Chairman Deputy Chairman Non-executive Non-executive Non-executive Non-executive Daniel Johannesson, Anders Ström, Kristofer Arwin, Peter Boggs and Peter Lindell will seek re-election at the forthcoming AGM. The interests of the Directors are shown on page 37. Employees The Group is committed to a policy of equal opportunity in matters relating to employment, training and career development of employees and is opposed to any form of less favourable treatment afforded on the grounds of disability, sex, race or religion. The Group recognises the importance of ensuring employees are kept informed of the Group’s performance, activities and future plans. The Board of Directors and Chairman declare that the Annual Report has been prepared in accordance with generally accepted accounting principles, that the consolidated financial statements have been prepared in accordance with the international financial reporting standards referred to in European Parliament and Council of Europe Regulation (EC) No. 1606/2002 of 19 July 2002, on application of international financial reporting standards, that disclosures herein give a true and fair view of the Group’s financial position and results of operations, and that the statutory Annual Report provides a fair review of the Group’s operations, financial position and results of operations and describes material risks and uncertainties facing the Parent Company and the companies included in the Group. Disclosure of information to the auditors So far as the Directors are aware, there is no relevant audit information (that is, information needed by the Group’s auditors in connection with preparing their report) of which the Group’s auditors are unaware, and the Directors have taken all the steps that they ought to have taken as Directors in order to make themselves aware of any relevant audit information and to establish that the Group’s auditors are aware of that information. Independent Auditors The auditors, PricewaterhouseCoopers (Malta) and PricewaterhouseCoopers LLP (UK), have indicated their willingness to continue in office, and a resolution that they be re-appointed will be proposed at the AGM. On behalf of the Board Malta, 29 March 2010 Daniel Johannesson Chairman and Director Peter Lindell Director Substantial shareholdings Shareholdings of 3 per cent or more of the Company’s ordinary share capital are detailed on page 32. Statement of Directors’ responsibilities The Directors are required by the Maltese Companies Act 1995 to prepare financial statements which give a true and fair view of the state of affairs of the Group as at the end of each financial period and of the profit or loss for that period. In preparing the financial statements, the Directors are responsible for: • Ensuring that the financial statements have been drawn up in accordance with International Financial Reporting Standards as adopted by the EU. • Selecting and applying appropriate accounting policies. • Making accounting estimates that are reasonable in the circumstances. • Ensuring that the financial statements are prepared on the going concern basis unless it is inappropriate to presume that the Group will continue in business as a going concern. The Directors are also responsible for designing, implementing and maintaining internal control relevant to the preparation and the fair presentation of the financial statements that are free from material misstatement, whether due to fraud or error, and that comply with the Maltese Companies Act 1995. They are also responsible for safeguarding the assets of the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Directors confirm they have complied with the above. The Directors are responsible for the maintenance and integrity of the Group’s website. Unibet Group plc Annual Report and Accounts 2009 35 governance Research and development The Group capitalises certain expenditure when it relates to the development of the core IT platform of the business. During the year the Group capitalised GBP 2.1 (2008: GBP 4.2) million of development expenditure, and expensed GBP 6.1 (2008: GBP 6.0) million. Legislation in Malta and Sweden concerning the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. governance remUneration committee report the remUneration committee conSiderS and recommendS to the board remUneration packageS for the Senior managerS inclUding the execUtive management team, acroSS the groUp. the remUneration committee haS written termS of reference to determine the groUp’S policy on management remUneration. the committee’S propoSed report, which iS UnaUdited, except where indicated, iS Set oUt below. The Committee, which had six meetings during the year, comprises Peter Lindell and Anders Ström who were both elected at the 2008 and 2009 AGM. Peter Lindell chairs the Committee. Remuneration policy The policy of the Board is to attract, retain and motivate the best managers by rewarding them with competitive salary and benefit packages linked to achieving the Group’s financial objectives, as defined on page 22. During the year the Committee considered a variety of independent sources of information including the comparison of the CEO’s and the Senior Management’s remuneration with companies of a similar size and diversification. In addition, as Unibet is an international business, the Committee takes into account relevant international employment practices, as well as having due regard to the remuneration packages throughout the Group. The performance-related elements of executive remuneration comprise annual bonuses and awards under the Unibet Executive Share Option Scheme. These incentives are designed to be relevant to the overall objectives of the Group and to enhance the business. The performance targets referred to below, recommended by the Committee, are reviewed annually and are intended to reward superior performance in light of competition and the prevailing economic climate. The members of the Committee have no personal interest in the outcome of their decisions and give due regard to the interests of shareholders and to the continuing financial and commercial health of the business. The remuneration packages of Senior Managers comprise: • Basic salaries, which are reviewed annually, having regard to individual performance, responsibility and skills, and comparable evidence of other companies in the sector, together with specific employee benefits. • Performance-related bonuses, which are based on quantitative and qualitative goals. The goals are mainly linked to the Group’s financial objectives such as gross winnings and EBITDA, as well as the delivery of specific projects and business critical processes. Performance is assessed on an annual basis. Bonuses are awarded only once specified objectives are achieved. The amount of potential bonus compared to basic salary varies depending on position and situation, but is in general less than half the amount of the basic salary. • Equity awards through option schemes are granted based on position and performance under the terms of the Unibet Share Option Scheme, and are linked to the performance of the Group to further align Senior Management’s interests with those of the shareholders. All the 613,493 share options outstanding at 31 December 2009 may generally be exercised if the holder is employed by the Unibet Group at the date of exercise. Exceptions are made in special circumstances. 36 Unibet Group plc Annual Report and Accounts 2009 Remuneration of the Board of Directors The remuneration is recommended by the full Board, conditional upon approval at the AGM. All Board Directors are elected, as appropriate, at the AGM. The Group does not operate any form of executive retirement benefits or pension scheme, and thus no contributions are made in respect of any Director. All Directors have rolling service contracts without notice periods. The auditors are required to report on the information contained in the following two sections of this report on Directors’ Remuneration. Total emoluments (audited) All information concerning emoluments and interests of the Directors is presented on the basis of continuity from the date of their appointment to the Board of Directors of the Unibet Group plc. Total emoluments of the Board of Directors and executive managers who served during the year are set out opposite. Fees/ salary Other 2009 Total 2008 Total Daniel Johannesson, chairman 101.8 – 101.8 85.0 Anders Ström, deputy chairman 117.0 – 117.0 121.3 Kristofer Arwin 40.0 – 40.0 26.7 Peter Boggs 30.0 – 30.0 38.9 Peter Lindell 45.3 – 45.3 44.0 41.8 – 41.8 39.5 – – – 8.3 Petter Nylander, CEO 327.9 1.3 329.2 293.3 Executive management 820.2 2.1 822.3 1,164.0 1,524.0 3.4 1,527.4 1,821.0 GBP 000 Directors Staffan Persson Henrik Tjärnström 1 Executive management Total 1 Henrik Tjärnström resigned on 18 March 2008. Directors’ interests (audited) The Directors’ and Executive managers’ beneficial interests in the shares/SDRs of Unibet Group plc as at 31 December 2009 are set out below: Ordinary shares/SDRs at 31 December 2008 Share options at 31 December 2009 Share options at 31 December 2008 500 500 – – 15,600 15,600 – – 7,000 7,000 – – 908,570 1,597,304 – – 137,101 1,762,000 – – 2,925,000 3,480,000 – – 3,200 23,200 100,375 147,155 47,464 64,261 188,630 210,706 4,044,435 6,949,865 289,005 357,861 Directors Kristofer Arwin Peter Boggs Daniel Johannesson Peter Lindell Staffan Persson Anders Ström Executive management CEO Executive management Total The closing price of the Company’s SDRs at 31 December 2009 was SEK 174, and it ranged from SEK 107 to SEK 200 during 2009. Performance graph Shown on page 32 is a performance graph that compares the Total Shareholder Return (TSR) of Unibet SDRs with the OMX Stockholm Price Index, this being the index where Unibet is listed and therefore the most appropriate comparison. TSR is defined as the return shareholders would receive if they held a notional number of shares and received dividends on those shares over a period of time. Peter Lindell Chairman Remuneration Committee Unibet Group plc Annual Report and Accounts 2009 37 governance Ordinary shares/SDRs at 31 December 2009 governance corporate governance Statement Unibet groUp plc iS incorporated and regiStered in malta and liSted on naSdaq omx nordic exchange in Stockholm. Unibet Group plc is required to: • Explain how it applies the main and supporting principles of the Swedish Code of Corporate Governance. • Confirm whether or not it complies with the Code’s provisions and, where it has not complied, to provide an explanation why not. On 1 July 2008, the Listing Rules for the NASDAQ OMX Nordic Exchange in Stockholm incorporated the Swedish Code of Corporate Governance for all listed companies. The following statement on pages 38 to 40 has not been audited. Directors The Board of Directors of Unibet Group plc is collectively responsible for the success of the Group and for its Corporate Governance and aims to provide entrepreneurial leadership of the Group within a framework of prudent and effective financial controls that enable risk to be assessed and managed. As outlined on page 35, the Board comprises the Chairman and five Directors, of which four are independent non-executive Directors. The Swedish Code identifies the fundamental importance of independent non-executive Directors in ensuring the objective balance of a Board, and sets out criteria to be considered in determining the independence of non-executive Directors. In accordance with Provision 4.4 of the Code, the Board considers Kristofer Arwin, Peter Boggs, Daniel Johannesson, Peter Lindell and Staffan Persson to be independent nonexecutive Directors. Anders Ström is Deputy Chairman of the Board. To ensure effectiveness, the Board’s composition brings together a balance of skills and experience appropriate to the requirements of the business. The composition of the Board and recommendations for the appointment of Directors are dealt with by the Nomination Committee and its activities are set out separately in this report. The Board is responsible to the shareholders for the Group’s overall strategy and direction and it usually meets on a quarterly basis throughout the year. A formal schedule sets out those matters specifically reserved for the Board and its Committees. Those matters include decisions on Group strategy and direction, acquisitions, disposals and joint ventures, capital structure, material contracts, corporate governance and Group policies. The number of Board and Committee meetings attended by each of the Directors during the year can be seen in the table on the following page. The Board has a standard agenda, including receiving and considering reports from the Chief Executive Officer and the Chief Financial Officer on the Group’s operational performance, finances, ongoing strategy and risk profile, all of which are considered at the quarterly meetings. Where appropriate, matters are delegated to the Audit, Legal, Nomination and Remuneration Committees, and reports on their activities are included within this corporate governance statement. Brief résumés of the Board and CEO can be found on page 63. The Working Procedures of the Board of Directors The Board of Directors has adopted written instructions for the Chief Executive Officer. The roles of the Chairman and Chief Executive Officer have been established in writing to ensure the clear division of responsibilities, and this has been agreed by the Board. At least once a year the Board of Directors will review the strategy and visit the Group’s different office locations. Normally the Board has a short meeting without the management, CEO or CFO in conjunction with each Board meeting. The Chairman is responsible for the leadership of the Board; setting its agenda and taking full account of the issues and concerns of all Board members; ensuring effective communication with shareholders; taking the lead on Director induction and development; encouraging active engagement by all Directors; and ensuring that the performance of individuals and of the Board as a whole, and its Committees, is evaluated at least once a year. The Chairman ensures that the Board is supplied with accurate, timely and clear information. Directors are encouraged to update their knowledge and familiarity with the Group through meetings with Senior Management. As part of the induction process, an induction pack is provided to non-executive Directors. All Directors have access to the company secretary who is responsible for ensuring good information flows within the Board and its Committees and between Senior Management and non-executive Directors. The company secretary is also responsible for advising the Board, through the Chairman, on all corporate governance matters. Directors are encouraged to seek independent or specialist advice or training at the Group’s expense where this will add to their understanding of the Group in the furtherance of their duties. In accordance with Provision 8.1 of the Code, the Board has a process to formally evaluate its own performance and that of its Committees. The performance of the Board and its Committees has been the subject of Board discussion, led by the Chairman, to consider effectiveness against performance criteria and potential risks to performance. The performance evaluations of the Board have been structured in such a way as to ensure a balanced and objective review of Directors’ performance by using a system of questionnaires intended to stimulate discussion of factors including performance and commitment. Following these performance reviews, the Chairman is responsible for ensuring that the appropriate actions are taken. The evaluations provide a feedback mechanism to the Nomination Committee and have helped in identifying Board performance objectives as well as individual actions such as training. Remuneration and Directors and Officers Liability insurance The general meeting establishes the principles and the maximum amount of the Directors’ fees. Employees cannot receive Director’s fees. A Director can, during a short period of time, supply consultancy services, but only if this is more cost-effective and better than any external alternative. Any such consultancy fee will be disclosed in the Annual Report. None of the Directors holds share options issued by the Company. Unibet has taken out Directors and Officers Liability insurance covering the risk of personal liability for their services to the Group. Cover is in place for an indemnity level of GBP 1 million. Audit Committee Report The Audit Committee advises and makes recommendations to the Board on matters including financial reporting, internal controls, risk management, and the appointment of auditors. The role of the Committee is set out in its written terms of reference. The Committee, which met five times during the year to review the interim reports etc., comprises two independent non-executive Directors, Kristofer Arwin and Staffan Persson. The Committee is chaired by Staffan Persson, a senior finance professional who has the relevant accounting and financial management expertise. Where appropriate, the Committee consulted with the Chairman of the Board, the Chief Executive Officer and the Chief Financial Officer regarding their proposals. The external auditors also attended three of the meetings. Responsibilities include monitoring the integrity of the financial statements of the Group and any formal announcements relating to the Group’s financial performance. The Committee has reviewed the Group’s financial statements and formal announcements relating to the Group’s financial performance before their presentation to the Board. In doing so, it considered accounting policies, areas of judgment or estimation, and reporting requirements, as well as matters brought to their attention by the external auditors. The Committee is responsible for reviewing the Group’s systems of internal control and risk management, and determines the scope of work undertaken by 38 Unibet Group plc Annual Report and Accounts 2009 the Chief Financial Officer, the Group Compliance and Security Officer and the Head of Trading. It receives reports from the Chief Financial Officer, with whom the results are discussed on a regular basis. The Group Compliance and Security Officer reports quarterly to the Audit Committee. The Committee remains satisfied that the controls in place, and the review process overseen by the Chief Financial Officer, the Group Compliance and Security Officer and the Head of Trading, are effective in monitoring the established systems. The Committee is responsible for making recommendations to the Board in relation to the appointment of external auditors. It is responsible for monitoring the independence and objectivity of the external auditors, and for agreeing the level of remuneration and the extent of non-audit services. During the year, PricewaterhouseCoopers (Malta) and PricewaterhouseCoopers LLP (UK) (‘PwC’), reported to the Committee on their audit strategy and the scope of audit work. The Committee has reviewed the performance of PwC and the level of non-audit fees paid to PwC during the year. These are disclosed in Note 4 on page 51. The provision of non-audit services, except tax compliance and routine taxation advice, must be referred to the Committee where it is likely to exceed a pre-determined threshold of GBP 50,000. Any work that falls below that threshold must be pre-approved by the Chief Financial Officer. By monitoring and restricting both the nature and quantum of non-audit services provided by the external auditors, the Committee seeks to safeguard auditor objectivity and independence. Legal Committee Report The Legal Committee’s task is to reflect, discuss and stimulate interaction between the Board of Directors and the management. This gives the Board the opportunity to increase awareness and to better understand the legal and political environments surrounding the Group, including the associated risks. The Committee, which met on four occasions during the year, comprises two independent non-executive Directors, Peter Lindell and Daniel Johannesson (Committee Chairman). The Nomination Committee for the 2010 AGM will consist of Anders Ström, Committee Chairman, and shareholders Peter Lindell, Åsa Nisell from Swedbank Robur, Johan Ståhl from Lannebo Fonder and Daniel Johannesson, Chairman of the Board. Daniel Johannesson, Anders Ström and Peter Lindell are members of the Board. Remuneration Committee Report A report on Directors’ remuneration and the activities of the Remuneration Committee is set out on pages 36 to 37. Communication with investors In the interests of developing a mutual understanding of objectives, the Investor Relations manager has met regularly with institutional investors to discuss the publicly disclosed performance of the Group and its future strategy. Institutional investors have also been able to meet the Chief Executive Officer, the Chief Financial Officer, line managers and other key persons of the Group. The Board is kept informed of shareholder views and correspondence. Corporate and financial presentations are regularly made to fund managers, brokers and the media, particularly at the announcement of interim and year end results. Links to webcast presentations are published on the Group’s website. All shareholders are invited to attend the AGM where they have the opportunity to put questions to the Directors, including the Chairmen of Board Committees. At the AGM separate resolutions are proposed for each substantially different issue to enable all of them to receive proper and due consideration. Notice of the AGM and related papers are posted on the Group’s website between four and six weeks in advance of the meeting. Further information on the activities of the Group and other shareholder information is available via the Unibet Group’s corporate website, www.unibetgroupplc.com. The Legal Committee does not make any decisions, which remain with the Board of Directors. Board and Committee meeting attendance Full Board Audit Committee Kristofer Arwin 4 5 – – – Peter Boggs 4 – – – – Name Legal Committee Nomination Committee Remuneration Committee Daniel Johannesson, Chairman 4 – 4 – – Peter Lindell 4 – 4 – 6 Staffan Persson 4 5 – 3 – Anders Ström, Deputy Chairman 4 – – 3 6 Unibet Group plc Annual Report and Accounts 2009 39 governance The Board remains satisfied that the Group’s systems of internal control and risk management, together with the work of the Chief Financial Officer, the Group Compliance & Security Officer and the Head of Trading, is effective in monitoring, controlling and reporting the Group’s risks. An internal audit function would have only limited additional benefit at this time due to the size of the Group, although this matter is reviewed annually. Nomination Committee Report The Nomination Committee has written Terms of Reference to lead the process for Board appointments and make recommendations to the AGM thereon. The Nomination Committee met three times for the 2009 AGM. At the AGM on 13 May 2009, it was decided that the Nomination Committee shall consist of the Chairman of the Board and representatives from at least two of the other largest shareholder’s in the Company at the end of the third quarter. The Nomination Committee shall appoint as its chairman the representative of the largest shareholder in terms of voting rights. governance corporate governance Statement The Board of Directors’ Report on Internal Control over Financial Reporting for the Financial Year 2009 Introduction According to the Maltese Companies Act and the Swedish Code of Corporate Governance, the Board is responsible for internal control. This report has been prepared according to the Swedish Code of Corporate Governance Provisions 10.5 and 10.6 and is accordingly limited to internal control over financial reporting. This report, which has not been reviewed by the auditors, is not part of the formal financial statements. Description a. Control environment The Directors have ultimate responsibility for the system of internal controls and for reviewing its effectiveness. The system of internal control is designed to manage rather than eliminate the risk of failure to achieve business objectives. In pursuing these objectives, internal control can only provide reasonable and not absolute assurance against material misstatement or loss. b. Risk assessment The Executive management members are responsible for reviewing risks, and for identifying, evaluating and managing the significant risks applicable to their respective areas of business. Risks are reviewed and assessed on a regular basis by the Group Compliance and Security Officer, the Head of Trading, the Audit Committee and the Board. The effectiveness of controls is considered in conjunction with the range of risks and their significance to the operating circumstances of individual areas of the business. c. Control activities The Board is responsible for all aspects of the Group’s control activities. The Audit Committee assists the Board in its review of the effectiveness of internal controls and is responsible for setting the strategy for the internal control review. In doing so, it takes account of the organisational framework and reporting mechanisms embedded within the Group, and the work of the Group Compliance & Security Officer and the Head of Trading. Working throughout the Group, the role of the Group Compliance and Security Officer and the Head of Trading is to identify, monitor and report to the Board on the significant financial and operating risks faced by the Group to provide assurance that Unibet meets the highest standards of corporate governance expected by its stakeholders. d. Information and communication The Board receives regular formal reports from Executive management concerning the performance of the business, including explanations for material variations from expected performance and assessments of changes in the risk profile of the business that have implications for the system of internal control. In particular the Board receives direct periodic reports from the Group Compliance & Security Officer. The Board also takes account of the advice of the Audit Committee, reports received from the external auditors, and any other related factors which come to its attention. e. Monitoring Further information concerning the activities of the Audit Committee in relation to the monitoring of Unibet’s internal controls, including the annual evaluation of the requirement to implement a special internal audit function and review of the financial reports published quarterly, is contained in the Audit Committee Report on pages 38 and 39. On behalf of the Board Malta, 29 March 2010 Daniel Johannesson Chairman and Director 40 Peter Lindell Director Unibet Group plc Annual Report and Accounts 2009 Statement of Compliance with the Swedish Code of Corporate Governance Unibet does not comply with Provision 2.4 of the Code since a majority of members of the Nomination Committee were members of the Board of Directors, including Anders Ström who is both Deputy Chairman of the Board of Directors and Chairman of the Nomination Committee. However this procedure to nominate the Nomination Committee was decided by shareholders at the 2009 AGM. Unibet does not comply with Provision 10.1 of the Code, which requires the Audit Committee to have at least three members. Unibet considers that the Audit Committee as presently constituted is effective in meeting the requirements of Provision 10.2 of the Code. With the exception of the matters noted above, the Directors believe that they are in compliance with the Swedish Code of Corporate Governance. accoUntS conSolidated income Statement Note Year ended 31 December 2009 Year ended 31 December 2008 Gross winnings revenue 3 138,318 123,445 Cost of sales 4 -17,641 -11,040 120,677 112,405 GBP 000 Gross profit Marketing costs 4 -36,637 -24,153 Administrative expenses 4 -51,289 -51,751 Profit from operations 3 32,751 36,501 Finance costs arising on bond repurchase 6 -1,353 -1,321 Other finance costs 6 -2,984 -25,725 Total finance costs 6 -4,337 -27,046 Finance income 7 480 1,625 -3,857 -25,421 -12 4 28,882 11,084 -2,116 -2,313 26,766 8,771 Finance cost – net Share of (loss)/profit from associate 13 Profit before tax Income tax expense 8 Profit after tax All the above amounts relate to continuing operations and are attributable to equity shareholders. Key ratios Note Operating margin % (Profit from operations/gross winnings revenue for the year) 2009 2008 23.7 29.6 12.2 4.0 Return on average equity % (EBIT/average of opening and closing equity for the year) 29.3 37.2 Equity: asset ratio % 58 45 EBITDA margin % 30 37 Net debt/EBITDA (rolling 12-month basis) Employees at year end 0.2 0.8 465 412 Earnings per share GBP 10 0.957 0.314 Fully diluted earnings per share GBP 10 0.956 0.312 Number of shares at year end 20 28,258,038 28,241,092 28,322,407 28,241,092 Fully diluted number of shares at year end Average number of shares 10 27,955,464 27,943,192 Average number of diluted shares 10 27,989,238 28,091,206 More detailed definitions can be found on page 64. Statement of comprehenSive income GBP 000 Profit for the year Year ended 31 December 2009 Year ended 31 December 2008 26,766 8,771 Other comprehensive income Currency translation adjustments taken to equity Comprehensive income for the year -136 9,909 26,630 18,680 Profit and comprehensive income relate to continuing operations and are wholly attributable to equity holders. The translation adjustment relates primarily to foreign currency retranslation of goodwill and acquired intangibles and the net investment in the subsidiaries, to the closing exchange rate for each period. Unibet Group plc Annual Report and Accounts 2009 41 accoUntS Return on total assets % (Profit after tax/average of opening and closing assets for the year) a ccoUntS conSolidated balance Sheet Note As at 31 December 2009 As at 31 December 2008 Goodwill 11 122,369 123,165 Other intangible assets 11 26,597 31,570 Investments in associates 13 – 119 Property, plant and equipment 12 2,952 3,993 Deferred tax asset 18 GBP 000 Assets Non-current assets 169 6,226 152,087 165,073 15 9,538 8,927 11,327 – 26 39,764 53,383 Current assets Trade and other receivables Taxation recoverable Cash and cash equivalents Total assets 60,629 62,310 212,716 227,383 Equity and liabilities Capital and reserves Share capital 20 141 141 Share premium 20 74,044 73,838 9,921 10,057 -42,889 -42,889 81,517 59,531 122,734 100,678 Currency translation reserve Reorganisation reserve 20 Retained earnings Total equity Non-current liabilities Deferred tax liability 18 2,048 3,677 Borrowings 17 – 65,926 2,048 69,603 Current liabilities Trade and other payables 16 24,205 24,717 Customer balances 16 28,305 25,309 14,021 7,076 17 21,403 – Tax liabilities Borrowings Total liabilities Total equity and liabilities 87,934 57,102 89,982 126,705 212,716 227,383 The notes on pages 45 to 61 are an integral part of these financial statements. The financial statements on pages 41 to 61 were authorised for issue by the Board of Directors on 29 March 2010 and were signed on its behalf by: Daniel Johannesson Chairman and Director 42 Peter Lindell Director Unibet Group plc Annual Report and Accounts 2009 conSolidated Statement of changeS in eqUity GBP 000 Notes Balance as at 1 January 2008 Share capital Share premium Currency translation reserve Reorganisation reserve Retained earnings Total 141 73,838 148 -42,889 64,328 95,566 – – – – 8,771 8,771 – – 449 – – 449 – – 9,460 – – 9,460 Comprehensive income Profit for the year Other comprehensive income Foreign exchange differences on the translation of net equity investments in foreign enterprises Translation adjustment on goodwill and acquired intangibles 11 – – 9,909 – – 9,909 – – 9,909 – 8,771 18,680 19 – – – – 404 404 9 – – – – -13,972 -13,972 – – – – -13,568 -13,568 20 141 73,838 10,057 -42,889 59,531 100,678 – – – – 26,766 26,766 – – 956 – – 956 Total comprehensive income Transactions with owners Share options – value of employee services Dividend paid Total transactions with owners At 31 December 2008 Comprehensive income Profit for the year Other comprehensive income Foreign exchange differences on the translation of net equity investments in foreign enterprises Translation adjustment on goodwill and acquired intangibles – – -1,092 – – -1,092 – – -136 – – -136 – – -136 – 26,766 26,630 19 – – – – 659 659 Proceeds of shares issued 19, 20 – 206 – – – 206 Disposal of treasury shares 19, 20 – – – – 988 988 11 Total comprehensive income accoUntS Transactions with owners Share options – value of employee services Dividend paid 9 Total transactions with owners At 31 December 2009 20 – – – – -6,427 -6,427 – 206 – – -4,780 -4,574 141 74,044 9,921 -42,889 81,517 122,734 Unibet Group plc Annual Report and Accounts 2009 43 a ccoUntS conSolidated caSh flow Statement GBP 000 Notes Year ended 31 December 2009 Year ended 31 December 2008 32,751 36,501 Operating activities Profit from operations Adjustments for: Depreciation of property, plant and equipment 12 1,741 1,868 Amortisation of intangible assets 11 7,400 7,918 99 108 Loss on disposal of property, plant and equipment Share-based payment 19 Decrease/(increase) in receivables Increase in payables Cash flows from operating activities Income taxes paid Net cash generated from operating activities 659 404 630 -1,519 3,107 9,253 46,387 54,533 -1,992 -1,197 44,395 53,336 354 -3,518 – -34 Investing activities Acquisition of subsidiaries, net of cash acquired and debt assumed Additional investment in associate 13 Interest received Interest paid 480 1,526 -6,132 -8,319 -837 -1,957 Purchases of intangible assets -2,642 -4,816 Net cash used in investing activities -8,777 -17,118 Purchases of property, plant and equipment Financial activities -6,427 -13,972 Proceeds of issue of new shares for share options 19,20 206 – Disposal of treasury shares 19,20 988 – Bond buy back 17 -64,266 -24,275 Proceeds from borrowings 17 21,602 – Dividends paid Repayment of borrowings 9 – -9,687 Net cash used in financing activities -47,897 -47,934 Net decrease in cash and cash equivalents -12,279 -11,716 Cash and cash equivalents at the beginning of the year 53,383 56,047 Effect of foreign exchange rate changes -1,340 9,052 Cash and cash equivalents at the end of the year 39,764 53,383 44 Unibet Group plc Annual Report and Accounts 2009 noteS to the conSolidated financial StatementS note 1: baSiS of preparation These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the EU, IFRIC interpretations and the Maltese Companies Act 1995, applicable to companies reporting under IFRS as adopted by the EU. The consolidated financial statements have been prepared under the historical cost convention, subject to modification where appropriate by the revaluation of financial assets and liabilities at fair value through profit or loss. The individual parent financial statements have been prepared separately. The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires management to exercise its judgment in the process of applying the Group’s accounting policies. The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements are disclosed in Note 2. (a) New and amended standards and interpretations effective from 1 January 2009 and adopted by the Group The following interpretations are mandatory for accounting periods beginning on or after 1 January 2009: IAS 1 (revised), ‘Presentation of financial statements’ (effective from 1 January 2009). The revised standard prohibits the presentation of items of income and expenses (that is ‘non-owner changes in equity’) in the statement of changes in equity, requiring ‘non-owner changes in equity’ to be presented separately from owner changes in equity in a statement of comprehensive income. As a result the Group presents in the consolidated statement of changes in equity all owner changes in equity, whereas all non-owner changes in equity are presented in the consolidated statement of comprehensive income. The Group has applied the revised standard from 1 January 2009 and has restated comparative information so that it is in conformity with the revised standard. The change in accounting policy impacts on presentation only. IFRS 7 (amendment), ‘Financial Instruments – Disclosures’ (effective from 1 January 2009). The amendment requires enhanced disclosures about fair value measurement and liquidity risk. In particular, the amendment requires disclosure of fair value measurements by level of fair value hierarchy. Additional disclosures have been made throughout the financial statements. IFRS 8, ‘Operating segments’ (effective from 1 January 2009). IFRS 8 replaces IAS 14, ‘Segment reporting’, and requires a ‘management approach’, under which segment information is presented on the same basis as that used for internal reporting purposes. The segments are reported in a manner that is consistent with the internal reporting provided to the chief operating decisionmaker. IFRS 8 is applicable to all entities whose debt or equity instruments are traded in a public market. As shown in Note 3, the Group has modified the classification of operating segments in 2009 as a result of adoption of IFRS 8 and of changes in the internal management of the business. IAS 23 (Amendment), ‘Borrowing costs’ (effective from 1 January 2009). The amendment to the standard requires an entity to capitalise borrowing costs directly attributable to the acquisition, construction or production of a qualifying asset (one that takes a substantial period of time to get ready for use or sale) as part of the cost of that asset. The option of immediately expensing those borrowing costs will be removed. Further, the IASB has amended the definition of borrowing costs so that interest expense is calculated using the effective interest rate method defined in IAS 39 ‘Financial Instruments’ recognition and measurement. The amendment does not have a material impact on the Group’s financial statements. IFRIC 13, ‘Customer loyalty programmes’ (effective for accounting periods starting from 1 July 2008). IFRIC 13 clarifies that where goods or services are sold together with a customer loyalty incentive (for example, loyalty points (b) Standards, amendments and interpretations to existing standards that are not yet effective and have not been early adopted by the Group IFRS 3 (revised), ‘Business combinations’ (effective for accounting periods starting from 1 July 2009). The revised standard continues to apply the acquisition method to business combinations, with some significant changes. It will require all payments to purchase a business, including contingent payments, to be recorded at fair value at the acquisition date. All acquisitionrelated costs should be expensed. The Group will apply the revised standard from 1 January 2010 to future business combinations. IAS 27 (revised), ‘Consolidated and separate financial statements’ (effective from 1 July 2009). The revised standard requires the effects of all transactions with non-controlling interests to be recorded in equity if there is no change in control and these transactions will no longer result in goodwill or gains and losses. The standard also specifies the accounting when control is lost. Any remaining interest in the entity is re-measured to fair value and a gain or loss is recognised in profit or loss. The Group will apply IAS 27 (revised) prospectively to transactions with non-controlling interests from 1 January 2010. IAS 38 (amendment), ‘Intangible assets’ (effective from 1 July 2009). The amendment clarifies guidance in measuring the fair value of an intangible asset acquired in a business combination and it permits the grouping of intangible assets as a single asset if each asset has similar useful lives. The amendment is not expected to result in a material impact on the Group’s financial statements. IFRS 5 (amendment), ‘Non-current assets held-for-sale and discontinued operations’ (effective from 1 July 2009). The amendment provides clarification that IFRS 5 specifies the disclosures required in respect of non-current assets (or disposal groups) classified as held-for-sale or discontinued operations. The amendment is not expected to result in a material impact on the Group’s financial statements. IAS 1 (amendment), ‘Presentation of financial statements’. The amendment provides clarification that the potential settlement of a liability by the issue of equity is not relevant to its classification as current or non-current. The Group will apply IAS 1 (amendment) from 1 January 2010 but its adoption is not expected to result in a material impact on the Group’s financial statements. accoUntS IFRS 2 (amendment), ‘Share-based payment’ (effective from 1 January 2009). This amendment provides clarifications in respect of the treatment of vesting conditions and cancellations. The Group has applied the revised standard from 1 January 2009. The amendment does not have a material impact on the Group’s financial statements. or free products), the arrangement is a multiple-element arrangement and the consideration receivable from the customer is allocated between the components of the arrangement using fair values. The amendment does not have a material impact on the Group’s financial statements. IFRS 9 (amendment), ‘Financial instruments’ (effective 1 January 2013). The Standard covers the classification and measurement of financial assets. The IASB intends to expand IFRS 9 to add new requirements for the classification and measurement of financial liabilities, derecognition of financial instruments, impairment and hedge accounting. note 2a: SUmmary of Significant accoUnting policieS The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. The policies have been consistently applied to all years presented, unless otherwise stated. Basis of consolidation The consolidated financial statements incorporate the financial statements of Unibet Group plc (‘the Company’) and enterprises controlled by the Company (its subsidiaries) made up to 31 December each year. Control is achieved where the Company has the ability to govern the financial and operating policies of an investee enterprise so as to obtain benefits from its activities. Where necessary, adjustments are made to the financial statements of subsidiaries to bring the accounting policies used in line with those used by other members of the Group. All intercompany transactions and balances between Group companies are eliminated on consolidation. Subsidiaries are consolidated, using the purchase method of accounting, from the date on which control is transferred to the Group and cease to be consolidated from the date on which control is transferred from the Group. On acquisition, the assets and liabilities and contingent liabilities of a subsidiary are measured at their fair values at the date of acquisition. All associate entities are accounted for by applying the equity accounting method. Unibet Group plc Annual Report and Accounts 2009 45 a ccoUntS noteS to the conSolidated financial StatementS Revenue recognition Gross winnings revenue on sports betting represents the net receipt of bets placed and payouts made within the consolidated entity for the financial year. For the non-sports betting segment, gross winnings revenue equates to gross turnover. Revenue is recognised when the amount of revenue can be measured reliably, and it is probable that future economic benefits will flow after specific criteria have been met. Where revenue can be measured reliably but transactions have not closed at balance sheet date, the revenue will be presented within the balance sheet as deferred income. The Group considers: i) gross winnings revenue to be financial instruments in which betting transactions are shown net, i.e. stakes (or gross turnover) less payouts, and ii) the gains and losses arising as a result of customer bonuses (or free bets) as revenue, which is measured at the value of the consideration received or receivable from customers. Segment reporting Following adoption of IFRS 8 in 2009, operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating decision-maker, who is responsible for allocating resources and assessing the performance of the operating segments, has been identified as the Chief Executive Officer who, subject to authorisation by the Board, makes strategic decisions. Comparative figures for 2008 have been restated in line with the new presentation of operating segments. Leasing Unibet’s leases are all operating leases (leases in which a significant portion of the risks and rewards of ownership are retained by the lessor). Rentals payable under operating leases are charged to the income statement on a straight-line basis over the term of the relevant lease (net of any incentive received from the lessor). Foreign currencies The Group operates in Malta and in a number of international territories. The presentation currency of the consolidated financial statements is GBP since that is the currency in which the shares of the Company are denominated. Transactions in currencies other than the functional currency of the company in which they are recorded are initially recorded at the rates of exchange prevailing on the dates of transactions. Monetary assets and liabilities denominated in such currencies are re-translated at the rates prevailing on the balance sheet date. Profits and losses arising on exchange are included in the net profit or loss for the year. Gains and losses related to financing, including unrealised gains and losses arising on the retranslation of the bond, are recognised within finance costs. Gains and losses arising on operations are recognised within administrative expenses. The Group does not enter into forward contracts nor options to hedge its exposure to foreign exchange risks. Translation differences related to retranslation of the bond are recognised in the income statement as part of finance costs. On consolidation, the assets and liabilities of the Group’s overseas operations are translated at exchange rates prevailing on the balance sheet date. Income and expense items are translated at the average exchange rates for the period. Exchange differences arising on the translation of subsidiary reserves are classified as equity and transferred to the Group’s translation reserve. Goodwill and fair value adjustments arising on acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and translated at the closing rate. Retirement benefit costs and pensions The Group does not operate any defined benefit pension schemes for employees or Directors. Certain Group companies do make contributions to defined contribution pension schemes for employees on a mandatory or contractual basis. The Group has no further payment obligations once the 46 Unibet Group plc Annual Report and Accounts 2009 contributions have been paid. The contributions are recognised as employee benefit expense when they are due. The Group does not provide any other post-retirement benefits. Taxation The tax expense represents the sum of the tax currently payable, and movements in the deferred tax provision. The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The Group’s liability for current and deferred tax is calculated using tax rates that have been enacted or substantially enacted by the balance sheet date. Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax basis used in the computation of taxable profit, and is accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the tax profit nor the accounting profit. Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates and interests in joint ventures, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. The carrying amount of deferred tax assets are reviewed at each balance sheet date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised. Deferred tax is charged or credited in the income statement, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax is offset where appropriate. Goodwill Goodwill arising on an acquisition of a subsidiary undertaking is the difference between the fair value of the consideration paid and the fair value of the identifiable assets and liabilities acquired. Goodwill is carried at cost, less accumulated impairment losses. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the acquired entity and translated at the closing rate. Adjustments arising on translation are taken to the currency translation reserve. Impairment tests on the carrying value of goodwill are undertaken every year. Impairment losses on goodwill are not reversed. Other intangible assets Expenditure on research activities is recognised at cost as an expense in the period in which it is incurred. An internally-generated development intangible asset is recognised at cost only if all of the following criteria are met: • An asset is created that can be identified (such as a database or software) • It is probable that the asset created will generate future economic benefits • The development cost of the asset can be measured reliably. Where no internally-generated intangible asset can be recognised, development expenditure is recognised as an expense in the period in which it is incurred. Internally generated intangible assets are amortised on a straight-line basis over three to five years. Intangible assets identified as a result of a business combination are dealt with at fair value in line with IAS 38, and are brought on to the consolidated balance sheet at the date of acquisition. Where they arise as a result of the acquisition of a foreign entity they are treated as assets of the acquired entity and are translated at the closing rate. Acquired intangibles include brands, customer databases and trade names which are being amortised over a period of three to five years, as the Directors believe this to be their useful economic life. The ‘Maria’ brand is considered to have an indefinite economic life and is therefore not subject to amortisation, but is instead subject to an annual impairment review. Computer software Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. These costs are amortised over their estimated useful life of three years. Costs associated with maintaining computer software are expensed as incurred. Impairment of non-financial assets Assets that have an indefinite useful life, such as goodwill, are not subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and its value in use. Property, plant and equipment Fixtures and equipment are stated at cost less accumulated depreciation and any recognised impairment loss. Depreciation is charged so as to write off the cost or valuation, less the estimated residual value, of the assets over their estimated useful lives, using the straight-line method, on the following bases: Plant and office equipment Fixtures and fittings 3 years 3-5 years The residual values of assets and their useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. If any impairment is identified in the carrying value of an asset, it is written down to its recoverable amount. Share capital Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in equity as a deduction, net of tax, from the proceeds. Where any Group company purchases the Company’s equity share capital, the consideration paid, including any directly attributable incremental costs (net of income taxes) is deducted from equity attributable to the Company’s equity holders until the shares are cancelled or reissued. Where such shares are subsequently re-issued, any consideration received, net of any directly attributable incremental transaction costs and the related income tax effects, is included in equity attributable to the Company’s equity holders. Financial assets The Group classifies its financial assets in the following categories: at fair value through profit or loss and loans and receivables. The classification depends on the purpose for which the financial assets were acquired. Management determines the classification of its financial assets at initial recognition. (a) Financial assets at fair value through profit or loss Financial assets at fair value through profit or loss are financial assets held for trading. A financial asset is classified in this category if acquired principally for the purpose of selling in the short term. Assets in this category are classified as current assets. Regular purchases and sales of financial assets are recognised on the trade-date – the date on which the Group commits to purchase or sell the asset. Investments are initially recognised at fair value plus transaction costs for all financial assets not carried at fair value through profit or loss. Financial assets carried at fair value through profit or loss are initially recognised at fair value and transaction costs are expensed in the income statement. Financial assets are derecognised when the rights to receive cash flows from the investments have expired or have been transferred and the Group has transferred substantially all risks and rewards of ownership. Loans and receivables are carried at amortised cost using the effective interest method. Gains or losses arising from changes in the fair value of the ‘financial assets at fair value through profit or loss’ category are presented in the income statement within gross winnings revenue. The translation differences on monetary securities are recognised in the consolidated income statement, while translation differences on non-monetary securities are recognised in the statement of changes in equity. The Group assesses at each balance sheet date whether there is objective evidence that a financial asset or a group of financial assets is impaired. Trade and other receivables Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less any provision for impairment that is required when there is objective evidence that the Group will not be able to collect all amounts due according to the original term of the receivables. Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy or financial reorganisation, and default or delinquency in payments (more than 30 days overdue) are considered indicators that the receivable is impaired. The amount of the provision is the difference between the assets’ carrying value and the present value of estimated future cash flows, discounted at the original effective interest rate. Financial liabilities Financial liabilities are classified as financial liabilities at fair value through profit or loss or as financial liabilities measured at amortised cost, as appropriate. The Group determines the classification of its financial liabilities at initial recognition. The measurement of financial liabilities depends on their classification (i) financial liabilities at fair value through profit or loss are carried on the balance sheet at fair value with gains or losses recognised in the income statement; and (ii) financial liabilities measured at amortised cost are initially recognised at fair value and subsequently measured at amortised cost using the effective interest method. Amortised cost is calculated by taking into account any issue costs, and any discount or premium on settlement. Gains and losses arising on the repurchase, settlement or cancellation of liabilities are recognised respectively in interest and other revenues and finance costs. Trade payables Trade payables, including customer balances, are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method. Borrowings and finance costs Borrowings are initially recognised at fair value net of transaction costs incurred. Borrowings are subsequently stated at amortised cost; any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the period of the borrowings using the effective interest method. Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after the balance sheet date. Unibet Group plc Annual Report and Accounts 2009 47 accoUntS The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds and the carrying amount of the asset and is recognised in the income statement. (b) Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are included in current assets, except for maturities greater than 12 months after the balance sheet date. These are classified as non-current assets. The Group’s loans and receivables comprise trade and other receivables and cash, and cash equivalents in the balance sheet. a ccoUntS noteS to the conSolidated financial StatementS Share-based employee remuneration The Group operates a number of equity-settled share-based compensation plans, under which Group companies receive services from employees as consideration for equity instruments (options) in Unibet. The fair value of the employee services received in exchange for the grant of options is recognised as an expense. The total amount to be expensed is determined by reference to the fair value of the options granted, excluding the impact of any service or vesting conditions. The total amount expensed is recognised over the vesting period of the options, which is usually three years. At the end of each reporting period, the Group revises the estimates of the number of options that are expected to vest. It recognises the impact of the revision to original estimates, if any, in the income statement, with a corresponding adjustment to equity. The proceeds received net of any direct costs are credited to share capital and share premium when options are exercised. Cash and cash equivalents, and finance income Cash and cash equivalents includes cash in hand, deposits held at call with banks, other short-term highly liquid investments with original maturities of three months or less and bank overdrafts. Finance income is recognised on bank balances as and when it is receivable. Dividend distribution Dividends are recognised as a liability in the period in which the dividends are approved by the Company’s shareholders. Interim dividends are recognised when paid. note 2b: critical accoUnting eStimateS and aSSUmptionS Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. Impairment of goodwill and other intangible assets The Group tests annually whether goodwill and other intangible assets have suffered any impairment, in accordance with the accounting policy stated above. The recoverable amount of cash-generating units has been determined based on value-in-use calculations which require the use of estimates. See Note 11. Income taxes The Group is subject to income taxes in numerous jurisdictions. Significant judgment is required in determining the worldwide provision for income taxes. There are many transactions for which the ultimate tax determination is uncertain during the ordinary course of business. Legal environment The Group operates in a number of markets in which its operations may be subject to litigation risks, as highlighted on pages 28 and 29. The Group routinely makes estimates concerning the potential outcome of such risks. note 2c: financial riSk management Financial risk factors The Group’s activities expose it to a variety of financial risks: market risk (including currency risk and interest rate risk), credit risk and liquidity risk. The Group’s overall risk management programme focuses on the unpredictability of the Group’s markets and seeks to minimise potential adverse effects on the Group’s financial performance. 48 Unibet Group plc Annual Report and Accounts 2009 Risk management is managed by the finance team reporting through the Chief Financial Officer to the Board of Directors. The Board of Directors supervises strategic decisions, including the management of the Group’s capital structure. Market risk Market risk is the risk that Unibet will lose money on its business due to unfavourable outcomes on the events where the Group offers odds. The Group has adopted specific risk management policies that control the maximum risk level for each sport or event where the Group offers odds. The results of the most popular teams in major football leagues comprise the predominant market risk. Through diversification, which is a key element of Unibet’s business, the risk is spread across a large number of events and sports. See the graph on page 24 for more information on the volatility of the sports betting margin. The heads of Odds compilation and Risk management are responsible for day-today monitoring of Unibet’s market risk. It is also their responsibility to advise the odds compilers and risk managers on appropriate risk levels for certain events. The Compliance officer and the head of sports betting jointly assess risk levels for individual events as well as from a longer-term perspective. Independent staff make random risk evaluations for the various regions. On non-sports betting, Unibet does not usually incur any significant financial risk, except for the risk of fraudulent transactions considered within credit risk below. Foreign exchange risk The Group operates internationally and in addition to GBP sterling, is exposed to foreign exchange risk arising from various currency exposures, primarily with respect to the euro, Swedish kronor, Norwegian kroner, Danish kroner, Swiss franc and US dollar. Foreign exchange risk arises from future commercial transactions, recognised assets and liabilities and net investments in foreign operations. The Group’s operating cash flows provide a natural hedge of operating currency risks, since deposits and pay-outs to customers in different territories are matched in the same currency. The Group has certain investments in foreign operations, whose net assets are exposed to foreign currency translation risk. In addition, the Group reports in GBP sterling, which is the currency in which its own share capital is denominated, although it is incorporated and trading in Malta, which converted to the euro with effect from 1 January 2008. The spread of the Group’s operations, including material revenue and expenses denominated in many different currencies, and taking into account the fact that customers can trade with the Group in currencies other than the currency of their territory of residence, makes it impractical to isolate the impact of single currency movements on the results from operations. During 2009 the rate of exchange of the euro weakened against GBP by 7.2% (from a rate of EUR 1.05 per GBP to a rate of EUR 1.126 per GBP). The rate of exchange of the Swedish kronor weakened by 1.2% (from a rate of SEK 11.41 per GBP to a rate of SEK 11.544 per GBP). The main currency movements during 2009 occurred during the second and third quarters of the year. These movements in some of the Group’s principal trading currencies contributed to the overall foreign exchange gain on operations as shown in Note 4 on page 51 and to the foreign exchange gain on the bond as shown on Note 6 on page 52. Additional foreign exchange disclosures are contained in Note 16 on page 55. In relation to borrowings of the Group at the end of the financial year, as the loan issued in December 2009 is denominated in euros, there is a currency translation exposure related to that financial liability. Based on the exchange rate between the euro and GBP at 31 December 2009, a 5% fall in the value of the GBP against the euro would give rise to an exchange loss of approximately GBP 1.1 million, while a 5% gain in the value of the GBP against the euro would give rise to an exchange gain of approximately GBP 1 million. Until such time as the loan becomes repayable, such translation gains and losses are unrealised. The potential translation gains and losses arising on the loan would be offset to the extent that the Group generates positive future cash flows in euros. There is no longer any currency translation exposure in relation to the bond, since this was repaid in full on 22 December 2009, as explained further in Note 17 on page 55. Interest rate risk The Group interest rate risk was managed during the year through the negotiation of a fixed rate on the bond issued in December 2007, and on the bank loan drawn down in December 2009. The substantial majority of the Group’s liquid resources are held in shortterm accounts in order to provide the necessary liquidity to fund the Group’s operations, so there is no significant exposure to interest rate risk in respect of the Group’s interest-bearing assets. Credit risk The Group manages credit risk on a group-wide basis. The Group does not in normal circumstances offer credit to any customers and therefore the only exposure to credit risk in respect of its sports betting business arises in respect of the limited trading activities that it occasionally conducts with other parties in order to lay off its exposure. In non-sports betting the Group works with a small number of partners and at any time may have a small degree of credit exposure. The principal credit risk that the Group faces in its gaming operations comes from the risk of fraudulent transactions and the resulting charge-backs from banks and other payment providers. The Group has a Fraud department that is independent of its Finance function that investigates each case that is reported and also monitors the overall level of such transactions in connection with changes in the business of the Group, whether in terms of new markets, new products or new payment providers. See also Note 2F below. Liquidity risk Prudent liquidity risk management implies maintaining sufficient cash and availability of funding for the business. The Group ensures adequate liquidity through the management of rolling cash flow forecasts, the approval of investment decisions by the Board and the negotiation of appropriate financing facilities. The Group also monitors adherence to debt covenants related both to the bank loans and the bond, in accordance with the conditions of those instruments. The maturity of the Group’s borrowings is disclosed in Note 17 on page 55. The Group’s financial liabilities of GBP 73.9 (2008: 57.1) million all mature in less than one year. The table below analyses the Group’s financial liabilities based on the remaining period at the balance sheet date. The amounts disclosed in the table are the contractual undiscounted cash flows. At 31 December 2009 GBP 000 At 31 December 2008 Less than 1 year Between 1 and 2 years Between 2 and 5 years Less than 1 year Between 1 and 2 years Between 2 and 5 years – – – 6,527 73,818 – Bank and other borrowings 21,403 – – – – – Trade and other payables 52,510 – – 50,026 – – Bond and related interest1 The amount reported for the bond and related interest does not take account of repurchases of the bond made after 31 December 2008, which total EUR 4.9 million (2008: GBP 4.667 million at the closing rate). 1 note 2e: fair valUe eStimation Unibet’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure both to reduce the cost of capital and to provide appropriate funding for expansion of the business. Unibet has a consistent record of positive operating cash flows as well as significant ability to manage the timing and extent of discretionary expenditure in the business. Although the balance sheet at 31 December 2009 showed net current liabilities, the Group expects to move into a net current asset position in 2010. The carrying value less impairment provision of trade and other receivables and trade and other payables are assumed to approximate their fair values. The fair value of financial liabilities for disclosure purposes is estimated by discounting the future contractual cash flows at the current market interest rate that is available to the Group for similar financial instruments. In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, return capital to shareholders, issue new shares or sell assets. Unibet monitors capital on the basis of the gearing ratio, which is calculated as net debt divided by total capital. Net debt is calculated as total borrowings (including customer balances) less cash and cash equivalents. Total capital is calculated as ‘equity’ as shown in the consolidated balance sheet plus net debt. note 2f: credit qUality of financial aSSetS The credit quality of financial assets that are neither past due nor impaired can be assessed by reference to external credit ratings (if available) or to historical information about counterparty default rates. Since Unibet does not have significant trade receivables other than payment solution providers, the credit risk associated with its normal operations is principally in relation to fraudulent transactions as described in Note 2C above. Unibet uses a large number of banks and payment solution providers both in order to provide maximum access to markets and convenience for customers and also to ensure that credit risk in banking relationships is spread. The gearing ratios at 31 December 2009 and 2008 were as follows: GBP 000 Total borrowings Customer balances Less: cash and cash equivalents Net debt Total equity Total capital Gearing ratio Note 2009 2008 17 21,403 28,305 -39,764 9,944 122,734 132,678 7% 65,926 25,309 -53,383 37,852 100,678 138,530 27% 16 Unibet Group plc Annual Report and Accounts 2009 49 accoUntS note 2d: capital riSk management a ccoUntS noteS to the conSolidated financial StatementS The credit ratings of Unibet’s principal banking partners at 31 December 2009, based on publicly reported Fitch ratings, are as follows: 2009 2008 417 432 AA- 18,238 15,850 A+ 10,929 27,719 GBP 000 AA A A- 2,456 - 940 879 Not rated 5,645 5,099 Other 1,139 3,404 39,764 53,383 Total cash and cash equivalents It should be noted that the change in the profile of credit ratings reflects the overall changes in the banking market and does not indicate that the Group has changed its attitude to risk. Unibet continually monitors its credit risk with banking partners and did not incur any losses during 2009 as a result of bank failures. Not rated consists of payment solution providers where credit risk is managed by maintaining Unibet funds in segregated accounts. Other consists of a large number of banks, none of whom held more than 3% of the Group’s total cash and cash equivalents at 31 December 2009 and 2008. None of the financial assets that are fully performing have been renegotiated during the year. The maximum exposure to credit risk for cash and cash equivalents, receivables, and other financial assets is represented by their carrying amount. note 3: operating SegmentS Management has determined the operating segments based on the reports reviewed by the CEO and Executive management team and provided to the Board, which are used to make strategic decisions. Management considers the business primarily from a geographic perspective and during 2009 has reorganised the business to reinforce the primary role of territory management in driving the business forward. Products are an important part of Unibet’s operational matrix but the product teams are considered as suppliers of products and services to the territory managers. This reflects the fact that products may be sourced both internally and externally from independent suppliers. Where products, such as the Sportsbook, are sourced internally, it is Unibet’s intention that the provision of the products and related services should be conducted on a professional basis, consistent with Unibet’s strategy of offering such products on a business-to-business basis to external customers in such a way that the integrity of the offering is assured. The reportable operating segments derive their revenues from online sports and non-sports betting operations. The primary measure used by the CEO and Executive management to assess the performance of operating segments is gross profit, which is defined as gross winnings revenue (net of commissions and bonuses), less cost of sales. This measurement basis excludes central overheads incurred in support of the integrated operating model applied by Unibet in order to derive maximum operational efficiency. Unibet does not allocate such central operating and administrative expenses by segment since any allocation would be arbitrary. The measure also excludes the effects of equity-settled share-based payments, depreciation and amortisation, and finance costs and income. Unibet operates an integrated business model and does not allocate either assets or liabilities of the operating segments in its internal reporting, except for certain acquired intangibles as shown in the tables below. The segment information provided to the CEO and Executive management team for the reportable segments during the year ended 31 December 2009 is as follows: 31 December 2009 GBP 000 Revenue Gross winnings revenue from external customers Free Bets Gross winnings revenue as reported Cost of sales Gross profit Marketing costs Administrative expenses Profit from operations Assets by reportable segments Goodwill Intangibles acquired through business combinations Other assets not allocated to reportable segments Other intangible assets Property, plant and equipment Deferred tax assets Trade and other receivables Taxation recoverable Cash and cash equivalents Western Europe Central, Eastern and Southern Europe Other Total 66,318 -2,014 64,304 -3,968 60,336 56,424 -2,538 53,886 -5,551 48,335 19,943 -1,265 18,678 -5,474 13,204 1,485 -35 1,450 -2,648 -1,198 144,170 -5,852 138,318 -17,641 120,677 – – – – – – – – – – – – -36,637 -51,289 32,751 49,628 15,294 61,830 611 10,911 108 – – 122,369 16,013 – – – – – – 64,922 – – – – – – 62,441 – – – – – – 11,019 10,584 2,952 169 9,538 11,327 39,764 74,334 10,584 2,952 169 9,538 11,327 39,764 212,716 Nordic Region Liabilities Liabilities are not allocated by reportable segment in the internal management reporting of Unibet. 50 Unibet Group plc Annual Report and Accounts 2009 The segment information provided to the CEO and Executive management team for the reportable segments during the year ended 31 December 2008 is as follows: 31 December 2008 GBP 000 Revenue Gross winnings revenue from external customers Free Bets Gross winnings revenue as reported Cost of sales Gross profit Marketing costs Administrative expenses Profit from operations Assets by reportable segments Goodwill Intangibles acquired through business combinations Other assets not allocated to reportable segments Other intangible assets Investment in associate Property, plant and equipment Deferred tax assets Trade and other receivables Cash and cash equivalents Western Europe Central, Eastern and Southern Europe Other Total 67,446 -1,885 65,561 -1,763 63,798 45,742 -1,660 44,082 -4,738 39,344 14,292 -1,105 13,187 -2,235 10,952 727 -112 615 -2,304 -1,689 128,207 -4,762 123,445 -11,040 112,405 – – – – – – – – – – – – -24,153 -51,751 36,501 50,454 16,910 61,804 1,575 10,907 278 – – 123,165 18,763 – – – – – – 67,364 – – – – – – 63,379 – – – – – – 11,185 12,807 119 3,993 6,226 8,927 53,383 85,455 12,807 119 3,993 6,226 8,927 53,383 227,383 2009 2008 51,166 87,152 138,318 41,152 82,293 123,445 31 December 2009 31 December 2008 17,641 36,637 11,040 24,153 315 1,261 1,741 7,400 99 21,033 6,084 -1,114 14,470 51,289 105,567 379 1,459 1,868 7,918 108 18,929 5,972 -1,230 16,348 51,751 86,944 Nordic Region Liabilities Liabilities are not allocated by reportable segment in the internal management reporting of Unibet. GBP 000 Sports betting Non-sports betting note 4: expenSeS by natUre GBP 000 Cost of sales Marketing costs Administrative expenses Annual statutory audit Operating lease rentals Depreciation of property, plant and equipment Amortisation of intangibles Loss on disposal of property, plant and equipment and intangibles Staff costs Research and development expenditure Foreign exchange differences on operations Other Total administrative expenses Total expenses Total administrative expenses include fees paid to PwC for non-audit services, comprising of GBP 84,000 for tax advisory and compliance services (2008: GBP 150,000), and GBP 50,000 for other assurance services (2008: GBP 50,000). Unibet Group plc Annual Report and Accounts 2009 51 accoUntS Product revenues Gross winnings revenue by principal product groups: a ccoUntS noteS to the conSolidated financial StatementS note 5: Staff coStS The work of all employees relates principally to marketing of sports betting and non-sports betting products. 31 December 2009 Average number of employees 31 December 2008 69 59 Marketing and customer service 175 186 Gaming 107 80 67 60 418 385 Finance, administration and management Research and development GBP 000 31 December 2009 31 December 2008 17,439 16,069 Wages and salaries Share option charge – value of employee services Social security costs Other pension costs 659 404 2,503 2,358 432 98 21,033 18,929 The remuneration of the Directors and Executive management is disclosed on page 37. GBP 000 31 December 2009 31 December 2008 6,190 7,567 305 225 1,353 1,321 -3,511 17,933 4,337 27,046 Interest on bond Other loan interest payable Finance costs on bond repurchase Foreign exchange (gain)/loss on borrowings Foreign exchange gains or losses on operating activities are included within operating costs. note 7: finance income GBP 000 28,882 11,084 Taxation at the basic income tax rate of 35% (2008: 35%) -10,109 -3,879 -571 1,874 Effects of: Non-utilisation of tax losses Double-taxation relief Tax refund Overseas tax rates Other Reversal of prior years’ deferred tax provision Tax expense 40 136 9,163 10,036 70 -26 -2,377 -10,667 1,793 202 -125 11 -2,116 -2,313 The tax refund of GBP 9,163,000 (2008: GBP 10,036,000) represents Malta tax recoverable by the Company in accordance with applicable fiscal legislation on intra-Group dividends distributed during the year. The main item of income/expenditure not taxable/deductible as shown above, is in relation to finance costs, including the foreign exchange gain/losses on borrowings. Dividend paid GBP 0.23 per share (2008: GBP 0.50 per share) 31 December 2008 Earnings for the purposes of basic earnings per share 26,766 8,771 Earnings for the purposes of diluted earnings per share 26,766 8,771 480 1,625 Income tax credit/(expense) Total tax expense Number of shares Weighted average number of ordinary shares for the purposes of basic earnings per share 27,955,464 27,943,192 -5,268 2,072 -5,268 -4,188 2,955 Weighted average number of ordinary shares for the purposes of diluted earnings per share -4,188 2,955 Earnings per share GBP -2,116 -2,313 Basic earnings per share 0.957 0.314 Fully diluted earnings per share 0.956 0.312 Income tax in Malta is calculated at a basic rate of 35% (2008: 35%) of the estimated assessable profit for the year. Taxation for other jurisdictions is calculated at the rates prevailing in the respective jurisdictions. The tax expense for the year can be reconciled to the profit per the income statement as follows: Unibet Group plc Annual Report and Accounts 2009 GBP 000 2,072 Deferred tax: 18 13,972 31 December 2009 Earnings Current tax: 6,427 The calculation of the basic and diluted earnings per share is based on the following data: 1,625 31 December 2008 31 December 2008 note 10: earningS per Share 480 31 December 2009 31 December 2009 In addition the Board of Directors is proposing a final dividend in respect of the financial year ending 31 December 2009 of GBP 0.71 per ordinary share/SDR, which will absorb an estimated GBP 20.0 million of shareholders’ funds. It will be paid on 17 May 2010 to shareholders who are on the Euroclear Sweden (formerly VPC) register on 11 May 2010. 31 December 2008 note 8: income tax expenSe Note GBP 000 31 December 2009 Interest on bank deposits 52 Profit before tax note 9: dividendS note 6: finance coStS Deferred tax (expense)/credit 31 December 2008 Items of income/expenditure not taxable/deductible Staff costs can be broken down as follows: GBP 000 31 December 2009 GBP 000 Effect of dilutive potential ordinary shares – Share options The nominal value per share is GBP 0.005. 33,774 148,014 27,989,238 28,091,206 note 11: intangible aSSetS Other intangible assets GBP 000 Note Goodwill Development costs Computer software Customer database Brands and other Total 112,176 15,556 4,453 6,624 13,638 40,271 – 4,235 581 – – 4,816 Cost At 1 January 2008 Additions Adjustment to prior year business combination Acquisitions – through business combination 726 – – – – – 3,415 25 – – 600 625 6,848 335 – 275 2,078 2,688 123,165 20,151 5,034 6,899 16,316 48,400 Additions – 2,085 557 – – 2,642 Disposals – – -156 – – -156 Currency translation adjustment At 31 December 2008 Acquisitions – through business combination 21 Reclassifications Currency translation adjustment At 31 December 2009 12 – 66 – – 66 – – 134 – – 134 -808 – -101 -24 -224 -349 123,369 22,236 5,534 6,875 16,092 50,737 – 4,824 1,538 2,300 174 8,836 – 4,827 1,026 1,262 803 7,918 – – – 19 57 76 – 9,651 2,564 3,581 1,034 16,830 – 3,990 1,043 1,627 740 7,400 – – -145 – – -145 Accumulated amortisation At 1 January 2008 Charge for the year 4 Currency translation adjustment At 31 December 2008 Charge for the year 4 Disposals – – 111 – – 111 – – -92 13 23 -56 At 31 December 2009 – 13,641 3,481 5,221 1,797 24,140 At 31 December 2009 122,369 8,595 2,053 1,654 14,295 26,597 At 31 December 2008 123,165 10,500 2,470 3,318 15,282 31,570 Net book value Goodwill arising on business combinations is not subject to amortisation, but is reviewed for impairment as described below. The amortisation period for development costs is between three and five years depending on the nature of the project. For other intangible assets, the amortisation period is between three and five years, based on the Directors’ assessment of their useful economic lives. Impairment Review Following the acquisition of the MrBookmaker Group in 2005, the Maria Group in 2007, Guildhall Media Invest in 2008 and Monnet Enterprises Limited in 2009, the activities of the acquired businesses have been integrated into the existing businesses of Unibet and the combined businesses are now managed on a unified basis. Management considers the combined business to be one cash-generating unit, as the originally purchased businesses are no longer separately identifiable. Goodwill was subject to foreign currency adjustments in 2009 as shown in the above table and explained within the Group’s accounting policies. During the year, therefore, the goodwill of GBP 122.4 million, and the Maria Brand of GBP 14.2 million was tested for impairment on a value-in-use basis, based on the budget approved by the Board and extrapolated projections of the Group. These calculations used post-tax cash flow projections based on the 2009 trading performance of Unibet, extrapolated forward using growth rates consistent with the forecasts included in industry reports. The projections do not take account of any growth after the first five years. The key assumptions which have been approved by the Board used for the value-in-use calculations were as follows: EBITDA margin Effective tax rate applicable to operating income Discount rate 30.0% 5.0% 10% Unibet Group plc Annual Report and Accounts 2009 53 accoUntS Reclassifications Currency translation adjustment a ccoUntS noteS to the conSolidated financial StatementS note 12: property, plant and eqUipment note 13: SUbSidiarieS and aSSociated companieS Details of the Company’s principal subsidiaries and associated companies at 31 December 2009 are as follows: Fixtures and fittings Plant and office equipment Total 1,053 6,115 7,168 Additions 718 1,239 1,957 Disposals -129 -245 -374 151 – 151 GBP 000 Note Place of incorporation Proportion of ownership & voting power % Global Leisure Partners Limited Malta 100% Unibet (Holding) Limited Malta 100% Unibet (International) Limited Malta 100% MrBookmaker.com Limited Malta 100% Maria Holdings Limited Malta 100% Maria Services Limited Malta 100% Monnet Enterprises Limited Malta 100% UGP Limited Great Britain 100% Unibet (London) Limited Great Britain 100% Firstclear Limited Great Britain 100% Parabol Limited Great Britain 100% North Development AB Sweden 100% PR Entertainment AB Sweden 100% Cost At 1 January 2008 Acquisitions – through business combinations 19 Foreign exchange translation difference 68 87 1,812 7,177 8,989 Additions 108 730 838 Disposals -65 -371 -436 – 13 13 -24 -52 -76 At 31 December 2008 Acquisitions – through business combination 21 Foreign exchange translation difference At 31 December 2009 1,831 7,497 9,328 Accumulated depreciation At 1 January 2008 Charge for the year 4 Disposals Foreign exchange translation difference At 31 December 2008 Charge for the year Disposals Foreign exchange translation difference At 31 December 2009 4 Name of subsidiary 536 2,813 3,349 E-Gaming United Limited 244 1,624 1,868 Global Entertainment (Antigua) Limited -25 -241 -266 6 39 45 761 4,235 4,996 302 1,439 1,741 -34 -315 -349 -1 -11 -12 1,028 5,348 6,376 Global IP and Support Services LP Unibet Italia SRL Mantaray Networks SA Carrying value at 1 January 803 2,149 2,952 Additions 1,051 2,942 3,993 Share of associate’s (loss)/profit after tax Converted to subsidiary Carrying value at 31 December 54 100% British Virgin Islands 100% Italy 100% Costa Rica 100% In November 2009 the Group increased its interest in Monnet Enterprises Limited from 50% to 100% and accordingly this company ceased to be an associate and is now consolidated as a wholly-owned subsidiary. See also Note 21. GBP 000 At 31 December 2008 100% The movements in the Group’s interests in associates are shown below: Net book value At 31 December 2009 Belize Antigua Unibet Group plc Annual Report and Accounts 2009 2009 2008 119 81 – 34 -12 4 107 119 -107 – – 119 note 14: financial inStrUmentS note 17: borrowingS The carrying value of the Group’s financial assets and financial liabilities approximated to their fair values at the year end. At 31 December 2009, other receivables of GBP 6.4 (2008: GBP 4.8) million were considered to be fully performing. Because of the nature of the Group’s business, the Group does not carry any provision for impairment of receivables. The Group does not hold any collateral as security for its receivables. The Group’s financial assets consist of loans and receivables, except for assets at fair value through profit and loss of GBP 0.475 (2008: GBP 0.665) million. The Group’s financial liabilities consist of other financial liabilities, except for liabilities at fair value through profit and loss of GBP 1.758 (2008: GBP 2.084) million. IFRS7 requires management to identify a three level hierarchy of financial assets and liabilities at fair value. As noted above, the financial assets at fair value are immaterial and the financial liabilities at fair value have been measured using inputs based on unobservable market data. A reasonable change in assumptions would not give rise to a material change in value. 89 – 21,403 – – 65,926 Due after more than 1 year: Bond – 65,926 21,403 65,926 31 December 2009 31 December 2008 4,789 Prepayments and accrued income 3,130 4,138 9,538 8,927 31 December 2009 31 December 2008 5,342 4,296 Other taxation and social security 119 2,258 Other payables 686 394 note 16: trade and other payableS Due within 1 year: 18,058 17,769 24,205 24,717 Customer balances of GBP 28.305 (2008: 25.309) million are repayable on demand, subject to the terms and conditions of the Group’s websites. The following table shows the split by currency of customer balances: 31 December 2009 31 December 2008 EUR 71% 63% SEK 11% 12% DKK 4% 5% NOK 4% 5% USD 4% 6% Other 6% 9% 100% 100% Due in 1 to 2 years Due in 2 to 5 years 21,403 – – 65,926 – – 21,403 65,926 Bank borrowings: In November 2009 Unibet signed a revolving credit facility with a maximum value of EUR 24 million with a leading international bank. In December 2009, the full EUR 24 million facility was utilised in connection with the early redemption of the bond (see below). Bank borrowings are denominated in EUR and bear interest at a fixed rate of 3.5 per cent above EURIBOR at inception, and are unsecured. The bank borrowings under the revolving credit facility are repayable by 20 December 2010. The fair value of the bank borrowings was EUR 24 (2008: Nil) million at 31 December 2009. The revolving credit facility is subject to financial undertakings, principally in relation to debt service ratio and limitations in respect of permitted business acquisitions and disposals. At 31 December 2009 Unibet was in compliance with these undertakings. Unibet anticipates continued full compliance and that the facility will be repaid in accordance with contracted terms. Bond: The bond was issued on 21 December 2007 in order to finance the acquisition of Maria Holdings Limited and to provide additional funds for future investment. The bond was listed on the NASDAQ OMX Nordic Exchange in Stockholm in February 2008. The bond had a nominal value of EUR 100 million, was denominated in EUR and bore interest at a fixed rate of 9.7 per cent per annum, which is payable annually in arrears. The bond’s original maturity was on 21 December 2010. At Unibet’s option, the bond could be repaid early, from 21 December 2008 onwards. During 2009, Unibet spent GBP 4.5 million of surplus cash to repurchase EUR 4.9 million of the nominal value of the bond. On 22 December 2009 Unibet redeemed the outstanding balance of the bond of EUR 65.755 million in full for a total consideration of GBP 59.8 million, including a 1 per cent premium on the outstanding nominal value of the bond as laid down in the bond conditions. Certain third-party suppliers used by Unibet in its non-sports business use either EUR or USD as their standard currency and therefore the above analysis does not represent the spread of customer balances by territory. During 2008, Unibet spent GBP 24.3 million of surplus cash to repurchase EUR 29.345 million of the nominal value of the bond on the open market. The Group’s operating cash flows provide a natural hedge of operating currency risks, since deposits and pay-outs to customers in different territories are matched in the same currency. As a result of the early redemption and market repurchases of the bond, the outstanding nominal value of the bond at 31 December 2009 was Nil (2008: EUR 70.655 million). Unibet Group plc Annual Report and Accounts 2009 55 accoUntS 6,408 Accruals and deferred income – Other short-term borrowings Due in 1 year 31 December 2008 Other receivables Trade payables 21,314 Bank borrowings Borrowings are repayable with the following maturity: Due within 1 year: GBP 000 31 December 2008 Due within 1 year: GBP 000 31 December 2009 31 December 2009 Total borrowings note 15: trade and other receivableS GBP 000 GBP 000 a ccoUntS noteS to the conSolidated financial StatementS The fair value of the bond at 31 December 2009 was GBP Nil (2008: GBP 66.6) million, compared to its carrying value of GBP Nil (2008: GBP 65.9) million. d) Not to provide security as a guarantee or otherwise for a market loan raised by a Unibet Group Company. e) To ensure the bond was registered at the NASDAQ OMX Nordic Exchange in Stockholm. f) To publish quarterly reports. The bond was subject to a number of special undertakings by the Company as follows: a) Not to make any dividend or buy back or redemption of share capital in excess of 75 per cent of the Unibet Group’s profit for the previous financial year. b) To ensure that the Unibet Group’s net debt at each quarterly reporting date does not exceed three times EBITDA for the previous 12 months. c) To procure that no substantial change is made in the nature of the Unibet Group’s business nor that any disposal is made of any material part of that business. The Company regularly monitored compliance with these undertakings and was in full compliance between the issue of the bond on 21 December 2007 and the date of redemption of the Bond on 22 December 2009. note 18: deferred tax The following are the deferred tax liabilities and assets recognised by the Group and movements thereon during the current and prior reporting period: GBP 000 Note Unremitted earnings Tangible fixed assets Unrealised exchange differences Tax losses Unused tax credits Intangible assets Other Total 1,050 58 – – – 670 – 1,778 At 1 January 2008: Deferred tax liability Deferred tax asset – – -482 -423 – – -108 -1,013 (Credit)/charge to income for the year – 35 290 -102 -3,127 -139 88 -2,955 – 16 21 – -623 74 – -512 – – – – – 153 – 153 1,050 149 1,720 – – 758 – 3,677 Transfer to currency translation reserve Arising on acquisition 21 At 31 December 2008: Deferred tax liability Deferred tax asset – -40 -1,891 -525 -3,750 – -20 -6,226 Charge/(credit) to income for the year – -100 468 525 3,506 -147 -64 4,188 Transfer to currency translation reserve – -4 -10 – 244 11 – 241 1,050 85 291 – – 622 – 2,048 – -80 -5 – – – -84 -169 At 31 December 2009 Deferred tax liability Deferred tax asset Certain deferred tax assets and liabilities have been offset. The following is the analysis of the deferred tax balances (after offset) for financial reporting purposes: GBP 000 Deferred tax liabilities Deferred tax assets Net position 31 December 2009 31 December 2008 2,048 3,677 -169 -6,226 1,879 -2,549 At 31 December 2009 the Group had unused trading tax losses of GBP 128,000 (2008: GBP 849,000) and other unused tax losses of GBP 2,255,000 (2008: GBP 3,330,000) available for offset against future profit, and had no deferred tax asset in respect of unused tax credits (2008: GBP 3,750,000) as a consequence of the distribution of the intra-group dividends over which Malta tax is recoverable. No deferred tax asset has been recognised in respect of trading losses (2008: GBP 616,000) and of the other unused tax losses (2008: GBP 1,310,000) due to insufficient evidence of their reversal in future periods. The aggregate amount of other deductible temporary timing differences at 31 December 2009 for which deferred tax assets have been recognised are GBP 675,000 (2008: GBP 6,968,000). A deferred tax asset has not been recognised in respect of unexercised share options for GBP 325,000 (2008: GBP 263,000) and other deductible temporary differences for GBP 2,126,000 (2008: GBP Nil). 56 Unibet Group plc Annual Report and Accounts 2009 note 19: Share-baSed paymentS The Unibet Group plc Executive Share Option Scheme was first introduced in December 2000 and revised in May 2004. Under the scheme, the Board can grant options over shares in the Company to employees of the Company. Options are normally granted with a fixed exercise price equal to 110 per cent of the average closing share price in the five days prior to the date of grant. Awards under the scheme are generally made to employees at a senior level. Options granted under the scheme during 2009 will become exercisable during 2012. Exercise of an option is subject to continued employment. Options were valued using the Black-Scholes option-pricing model. Certain performance conditions are attached to share options. The fair value per option granted and the assumptions used in the calculation are as follows: 19 Sept 2006 28 Sept 2007 30 April 2008 03 Sept 2008 Average share price prior to grant GBP 11.04 16.29 13.26 Exercise price GBP 12.16 17.93 14.59 Grant date 29 Sept 2008 29 Sept 2008 5 March 2009 11.98 12.72 12.72 12.78 13.18 13.99 12.72 14.05 9 25 21 13 12 9 38 33,392 53,081 206,669 19,162 48,471 76,303 176,415 3.16 3.13 3.11 3.18 3.10 3.10 3.25 35 35 35 40 39 39 42 Option life (years) 3.16 3.13 3.11 3.18 3.10 3.10 3.25 Expected life (years) 3.16 3.13 3.11 3.18 3.10 3.10 3.25 Risk-free rate % 3.47 4.09 4.00 4.15 3.72 3.72 1.75 Expected dividends expressed as dividend yield % 2.50 5.75 3.64 4.08 4.08 4.08 1.65 Fair value per option GBP 2.28 2.59 3.47 2.92 2.27 2.12 3.27 Number of employees Shares under option Vesting period (years) Expected volatility % Note: The options granted on 29 September 2008 at an exercise price of GBP 12.72 [SEK 155] were subject to a cap on the potential gain of SEK 200 per share. The risk-free rates of return applied to the 2009 grants is the approximate implicit risk-free interest rate for the options’ term to maturity, based on the three-year maturity rate offered by Riksbank at 5 March 2009. A reconciliation of option movements over the year to 31 December 2009 is shown below: 2008 Number Weighted average exercise price GBP 483,960 14.65 647,214 13.99 Exercised -98,176 12.16 – – Granted 180,237 14.05 461,733 14.09 Lapsed -115,782 14.29 -298,479 15.26 Outstanding at 31 December 613,493 14.27 647,214 13.99 Dilution effects Options over 115,782 shares lapsed or were cancelled during 2009 (2008: 298,479). If all option programmes are fully exercised, the share capital of the Company will increase by a total maximum of GBP 3,067.47 (2008: GBP 3,236.07) by the issue of a total maximum of 613,493 (2008: 647,214) ordinary shares, corresponding to 2.17 (2008: 2.26) per cent of the capital and votes in the Company. Performance conditions related to 169,725 of the share options granted in 2009 were only partially achieved (2008: 77,294). Since the year end, the Board has therefore decided to cancel 84,860 of these options (2008: 57,970). As a result, of the 613,493 options outstanding at 31 December 2009 (2008: 647,214), 528,633 options with a weighted average exercise price of GBP 14.27 (2008: 589,244 options at GBP 13.99) remained outstanding after this cancellation. Unibet Group plc Annual Report and Accounts 2009 57 accoUntS Outstanding at 1 January 2009 Weighted average exercise price Number GBP a ccoUntS noteS to the conSolidated financial StatementS 2009 2008 Weighted average remaining life Exercise price GBP Number of shares Expected 12.16 33,392 17.93 14.59 Weighted average remaining life Contractual Exercise price GBP Number of shares Expected Contractual 0.1 0.7 13.73 10,000 0.9 0.9 53,081 0.9 0.9 12.16 142,532 0.9 0.9 206,669 1.4 1.4 17.93 56,942 1.9 1.9 13.18 19,162 1.9 1.9 14.59 276,716 2.4 2.4 13.99 48,471 1.9 1.9 13.18 19,162 2.9 2.9 12.72 76,303 1.9 1.9 13.99 53,979 2.9 2.9 14.05 176,415 2.4 2.4 12.72 87,883 2.9 2.9 98,176 (2008: Nil) options were exercised during 2009. The total charge for the year relating to employee share-based payment plans was GBP 659,000 (2008: GBP 404,000), all of which related to equity-settled share-based payment transactions. Options The Company operates two Option Schemes, the Unibet Group plc Unapproved Executive Share Option Scheme (the ‘Unapproved Scheme’) and the Unibet Group plc Approved Executive Share Option Scheme (the ‘Approved Scheme’) under which employees may acquire ordinary shares or SDRs. The difference between the Schemes is that the Unapproved Scheme does not comply with the relevant United Kingdom tax legislation while options granted under the Approved Scheme attract UK tax benefits. The main differences between the Approved Scheme and Unapproved Scheme are as follows. A participant may not hold HM Revenue and Customs (HMRC) approved options over more than GBP 30,000 worth of Ordinary Shares (valued at date of grant). Alterations to key features of the Approved Scheme are subject to the prior approval of HMRC. The Directors can make, without shareholder approval, amendments to the Approved Scheme to obtain or maintain HMRC approval. The principal terms of the Unapproved Scheme and Approved Scheme are set out below. The share option schemes described in this section were established when the holding company of the Unibet Group was a company incorporated in the UK. Following the Scheme of Arrangement during 2006 which inserted a new Maltese company as the holding company for the Unibet Group, all employees holding share options were offered the opportunity to exchange those options for equivalent options to acquire shares of Unibet Group plc on substantially the same terms. The Unapproved Scheme Responsibility for operation The Unapproved Scheme is operated by the Directors or, in respect of Executive Directors of the Company, by the Remuneration Committee appointed by the Board, which consists mainly of non-executive Directors of the Company. Eligibility Employees and Executive Directors of the Company and any subsidiary companies are eligible to participate in the Unapproved Scheme. Non-executive Directors of these companies are not eligible to participate. Grant of options Options may be granted at the discretion of the Directors, or the Remuneration Committee in the case of Executive Directors of the Company, to selected employees, normally within 42 days of the announcement of the results for the second quarter. Options are not pensionable or transferable. 58 Unibet Group plc Annual Report and Accounts 2009 Option price The option price must not be less than the market value of the ordinary shares or SDRs. For this purpose, market value means the weighted average of the market quotations on the five trading days immediately prior to the date of grant. Individual limits The Board of Directors will decide the maximum number of ordinary shares or SDRs, which may be granted under option to individual participants. At any given time, the number of ordinary shares or SDRs under subsisting options will not exceed the following: • In the case of subsisting options held by the Chief Executive Officer of the Company, 2.75 per cent of the ordinary share capital of the Company. • In the case of subsisting options held by the Executive management (including the Chief Executive Officer) of the Company and other participating companies, 3.75 per cent of the ordinary share capital of the Company. • In the case of subsisting options held by the Executive management (including the Chief Executive Officer) of the Company and other participating companies, and all other employees, 5 per cent of the ordinary share capital of the Company. Scheme limit At any time, not more than 5 per cent of the issued ordinary share capital of the Company may be issued or be issuable under the Unapproved Scheme and all other employees’ share schemes operated by the Company. This limit does not include options which have lapsed or been surrendered. Exercise of options Options will normally be exercisable in accordance with a vesting schedule set at the date of grant and will expire not later than the fifth anniversary of the date of grant. It is intended to grant options on the basis that they will become exercisable on the third anniversary of grant, for a period of one year, and expire on the fourth anniversary of grant. Exercise of options may take place only within prescribed exercise windows during the one-year exercise period. The rules of the Unapproved Scheme allow the Directors to grant options on the basis that they will be exercisable only to the extent that certain performance conditions have been satisfied. Options may, however, be exercised early in certain circumstances. These include, for example, an employee leaving because of ill health, retirement, redundancy or death. On cessation of employment for other reasons, options will normally lapse. Change of control, merger or other reorganisations Options may generally be exercised early on a takeover, scheme of arrangement, merger or other corporate reorganisation. Alternatively, participants may be allowed or, in certain cases, required to exchange their options for options over shares in the acquiring company. No options were exercised under these provisions following the Scheme of Arrangement. Issue of shares Any ordinary shares issued on the exercise of options will rank equally with shares of the same class in issue on the date of allotment except in respect of rights arising by reference to a prior record date. Variation in share capital If there is a consolidation or reduction in the share capital of the Company, options may be adjusted as the Directors consider appropriate in order to ensure that the number of ordinary shares or SDRs comprised in an option and the option price equal the same proportion of the share capital as against the same option price as was the case before the variation took place. The Unapproved Scheme Option programme Number of options Exercise period Exercise price per option GBP 14 33,392 1 Nov 2009 – 15 Sep 2010 12.16 16 47,922 1-15 Nov 2010 17.93 18 63,979 1-15 Jun 2011 14.59 20 130,014 1-15 Jun 2011 14.59 19,162 1-15 Nov 2011 13.18 23 30,777 1-15 Nov 2011 13.99 25 76,303 1-15 Nov 2011 155SEK 26 74,288 1-15 Jun 2012 14.05 28 66,514 1-15 Jun 2012 14.05 29 14,338 1-15 Jun 2012 14.05 Total 556,689 Approved Scheme The Approved Scheme is substantially the same as the Unapproved Scheme, except that it has been drafted to comply with the relevant United Kingdom tax legislation so that options granted under it will attract UK tax benefits. Options may be granted in respect of ordinary shares only. The Approved Scheme Option programme 17 Number of options Exercise period Exercise price per option GBP 5,159 1-15 Nov 2010 17.93 19 8,642 1-15 Jun 2011 14.59 21 4,034 1-15 Jun 2011 14.59 24 17,694 1-15 Nov 2011 13.99 27 21,275 1-15 Jun 2012 14.05 Total 56,804 a) Movements in Share capital 2009 2008 200,000,000 ordinary shares of GBP 0.005 each (2008: 200,000,000 ordinary shares of GBP 0.005 each) 1,000,000 1,000,000 At 31 December 1,000,000 1,000,000 141,206 141,206 84 - 141,290 141,206 GBP Authorised: Issued and fully paid up: At 1 January – 28,241,092 ordinary shares of GBP 0.005 each Issue of share capital - 16,946 ordinary shares of GBP 0.005 each At 31 December – 28,258,038 ordinary shares of GBP 0.005 each During 2009, 16,946 shares were issued by the Company at a price of GBP 12.16 per share, as a result of the exercise of employee share options. The total proceeds of this issue of new shares was GBP 206,063, of which GBP 84 was an increase in issued share capital and GBP 205,979 was an increase in share premium. During 2009 and 2008 no shares were repurchased by the Company. During 2009, 81,230 of the shares repurchased by the Company in 2007 were sold for net proceeds to the Company of GBP 988,000 in connection with the exercise of employee share options at the option price of GBP 12.16. See also Note 19. Of the 297,900 shares that were acquired by the Company in 2007, a balance of 216,670 of those shares remains held by the Company. b) Movements in Share premium Apart from the premium arising on the issue of new shares related to the share option scheme as described above, there was no movement in share premium in 2009 or the previous year. The following reserve was created as a result of the Group reorganisation in 2006: Reorganisation reserve: this reserve of GBP -42.9 million (2008: GBP -42.9 million) arises in the consolidated financial statements, as a result of the application of the principles of predecessor accounting to the Group reorganisation in 2006. The reorganisation reserve represents the differences between the share capital and non-distributable reserves of Unibet Group plc and the share capital and non-distributable reserves of the former parent company, UGP Limited. This reserve does not arise in the separate financial statements of the parent company and therefore has no impact on distributable reserves. Currency translation reserve: This reserve of GBP 9.9 million (2008: GBP 10.1 million) is a non-distributable reserve. Unibet Group plc Annual Report and Accounts 2009 59 accoUntS 22 note 20: Share capital a ccoUntS noteS to the conSolidated financial StatementS note 21: acqUiSitionS note 22: capital and other commitmentS (a) Acquisition of Monnet Enterprises (Malta) Limited On 5 November 2009, Unibet Group plc increased its holding from 50 per cent to 100 per cent of the voting share capital of Monnet Enterprises (Malta) Limited (Monnet). Monnet therefore ceased to be an associated company from that date and became a wholly-owned subsidiary of Unibet Group plc. The Group has not entered into any contracted fixed asset expenditure as at 31 December 2009. As at 31 December 2009, the Group had an outstanding guarantee of GBP 266,430 (2008: GBP 286,000) to the UCI. The cumulative consideration for the acquisition was GBP 84,000, comprising GBP 39,000 being the existing cost of Unibet’s investment in the 50 per cent of ordinary shares already owned by Unibet plus a payment of GBP 45,000 for the additional 50 per cent of ordinary shares. The purchase consideration was settled in full in December 2009 following the completion of legal formalities. The Group leases various offices under non-cancellable operating lease agreements. The leases have varying terms, including provision for rent reviews and for early termination. The net assets of Monnet at the date of acquisition were GBP 72,000 and accordingly Unibet has recognised provisional goodwill of GBP 12,000 on this acquisition. Unibet has not made any adjustments to the fair values of the assets and liabilities of Monnet. The acquisition has not had a material effect on the financial results or position of Unibet. note 23: operating leaSe commitmentS The future aggregate minimum lease payments under non-cancellable operating leases are as follows: 31 December 2009 31 December 2008 No later than 1 year 1,208 1,265 Later than 1 year and no later than 5 years 1,558 2,792 2,766 4,057 GBP 000 The balance sheet of Monnet at the date of acquisition is set out below: Operating lease payments represent rent payable by the Group on properties in Malta and other territories. Carrying values pre-acquisition Provisional fair value Intangible assets 66 66 note 24: related party tranSactionS Property, plant and equipment 13 13 5 5 For details of Directors’ and Executive Management Remuneration please refer to the Remuneration Committee Report on pages 36 and 37. -411 -411 GBP000 Receivables Payables Taxation Current – – Deferred – – 399 399 Cash and cash equivalents Net assets acquired 72 Goodwill 12 Consideration 84 Consideration satisfied by: Existing cost of investment by Unibet 39 Cash (including costs) 45 The intangible assets acquired as part of the acquisition of Monnet consist of computer software at cost less accumulated amortisation. (b) Acquisition of Guildhall Media Invest Limited On 25 April 2008, Unibet Group plc acquired 100 per cent of the voting share capital of Guildhall Media Invest Limited and its subsidiaries (“Guildhall”) for a total consideration of GBP 3.623 million, giving rise to provisional goodwill of GBP 3.415 million. As the goodwill arising on the acquisition of Guildhall is considered to be denominated in EUR, it is subject to revaluation in the consolidated financial statements of Unibet. As a result of this currency translation adjustment, which is recognised through the translation reserve, the balance of goodwill related to the acquisition of Guildhall was GBP 3.851 (2008: 4.130) million at 31 December 2009. Unibet conducted a review during 2009 of the provisional values assigned to goodwill on this acquisition, but did not record any adjustments to the original calculation. 60 Unibet Group plc Annual Report and Accounts 2009 Executive management have loans outstanding with a Group company at varying rates of interest based on market rates. The aggregate loans and interest at 31 December 2009 were GBP 177,620 (2008: GBP 357,356). note 25: contingent liabilitieS Currently the Group has not provided for potential or actual claims arising from the promotion of gaming activities in certain jurisdictions. Based on current legal advice the Directors do not anticipate that the outcome of proceedings and potential claims, if any, set out above will have a material adverse effect upon the Group’s financial position. Further details can be found in the General Legal Environment section on pages 28 and 29. note 26: caSh and caSh eqUivalentS GBP 266,430 (2008: GBP 286,000) of the total cash and cash equivalents of GBP 39,764,000 at 31 December 2009 (2008: GBP 53,383,000) represented restricted cash, since this amount was set aside to back the guarantee given to the UCI in 2007 as part of Unibet’s Pro tour 2007 engagement. note 27: reconciliation of ebitda to operating profit GBP 000 2009 2008 EBITDA 41,892 46,287 Depreciation -1,741 -1,868 Amortisation -7,400 -7,918 Profit from operations 32,751 36,501 The table above shows how EBITDA, which is a non-GAAP measure, is derived from the profit from operations reported in the consolidated income statement. note 28: reconciliation of adjUSted operating caSh flow to profit from operationS Year ended 31 December 2009 Year ended 31 December 2008 32,751 36,501 Depreciation of property, plant and equipment 1,741 1,868 Amortisation of intangible assets 7,400 7,918 99 108 GBP 000 Profit from operations Adjustments for: Loss on disposal of property, plant and equipment 404 42,650 46,799 Income taxes paid -1,992 -1,197 -837 -1,957 Purchases of property, plant and equipment Purchases of intangible assets -2,642 -4,816 Operating cash flows before movements in working capital and after tax and capital expenditure 37,179 38,829 accoUntS 659 Operating cash flows before movements in working capital Share-based payment The table above shows how Adjusted operating cash flow, which is a nonGAAP measure, is derived from the profit from operations reported in the consolidated income statement. Unibet Group plc Annual Report and Accounts 2009 61 a dditional information independent aUditorS’ report to the memberS of Unibet groUp plc We have audited the Group financial statements of Unibet Group plc for the year ended 31 December 2009 on pages 41 to 61 which comprise the Consolidated Income Statement, the Statement of Comprehensive Income, the Consolidated Balance Sheet, the Consolidated Statement of Changes in Equity, the Consolidated Cash Flow Statement, a summary of significant accounting policies and the related notes. Directors’ Responsibility for the Group Financial Statements As explained more fully in the Statement of Directors’ Responsibilities set out on page 35, the directors are responsible for the preparation and fair presentation of the Group financial statements in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union and the requirements of the Maltese Companies Act 1995. This responsibility includes designing, implementing and maintaining internal control relevant to the preparation and fair presentation of financial statements that are free of material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances. Auditors’ Responsibility Our responsibility is to express an opinion on the Group financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the Group financial statements are free of material misstatement. An audit involves performing procedures to obtain evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditors consider internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion on financial statements In our opinion the Group financial statements give a true and fair view of the financial position of the Group as at 31 December 2009 and of its financial performance and cash flows for the year then ended in accordance with IFRSs as adopted by the European Union and have been properly prepared in accordance with the requirements of the Maltese Companies Act 1995. Report on Other Legal and Regulatory Requirements We also have responsibilities under the Maltese Companies Act 1995 to report to you if, in our opinion: • The information given in the Directors’ Report is not consistent with the financial statements. • Adequate accounting records have not been kept, or that returns adequate for our audit have not been received from branches not visited by us. • The financial statements are not in agreement with the accounting records and returns. • We have not received all the information and explanations we require for our audit. • Certain disclosures of directors’ remuneration specified by law are not made in the financial statements, giving the required particulars in our report. We have nothing to report to you in respect of these responsibilities. 62 Unibet Group plc Annual Report and Accounts 2009 Other Matters This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Section 179 of the Maltese Companies Act 1995 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. We have reported separately on the parent company financial statements of Unibet Group plc for the year ended 31 December 2009. Lucienne Pace Ross (Partner) for and on behalf of PricewaterhouseCoopers Registered Auditors 167 Merchants Street Valletta Malta David Snell (Partner) for and on behalf of PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors 1 Embankment Place London WC2N 6RH United Kingdom 29 March 2010 Note The maintenance and integrity of the Unibet Group plc website is the responsibility of the directors; the work carried out by the auditors does not involve consideration of these matters and, accordingly, the auditors accept no responsibility for any changes that may have occurred to the Group financial statements since they were initially presented on the website. Legislation in Malta and Sweden governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. board of directorS and ceo Daniel Johannesson Chairman Swedish citizen. Born in 1943. Board member since 2005. B.Sc. (Econ.) from Göteborg School of Economics, Sweden. ISMP, Harvard Business School. His other positions include Chairman of Millicom International Cellular SA, Luxembourg. Staffan Persson Board member Swedish citizen. Born 1956. Board member since 2007. B.Sc. (Econ.) Senior Partner at ITP. Other significant board assignments: Non-executive Chairman in Neonet AB and Neonet Securities AB, Accelerator Nordic AB och Swedia Capital AB. Board member in Rite Internet Ventures AB, Klar Invest AB, The Lexington Company AB., Sveab Holding AB and Bidrivals Ltd. Holding: 7,000 Unibet SDRs. Holding: 5,000 SDRs (through company). Anders Ström Deputy Chairman Swedish citizen. Born 1970. Board member since incorporation. Mr. Ström was the original founder of the Company in 1997. He started his career as a teacher in 1989 and went on to study Mathematics, Statistics and Economics from 1991 to 1993. After a period as a journalist, Mr. Ström then founded Trav- och Sporttjänst in 1993. By 1997, the Company had revenues of GBP 1 million with good profitability. Trav- och Sporttjänst was sold in order to found Unibet. Holding: 2,925,000 Unibet SDRs (through company). Kristofer Arwin Board member Swedish citizen. Born in 1970. Board member since 2008. He is a co-founder of the consumer buying guide www.TestFreaks.com and its CEO since the start in 2006. He is also the founder of the price comparison site PriceRunner in 1999 which he then sold to the NASDAQ-listed company ValueClick in 2004. Mr. Arwin also worked as COO at the eCommerce website Paletten during 1998/99. Mr. Arwin has a B.Sc. in Business Administration and Economics from the Stockholm University. Mr. Arwin is a Non-executive Director of TradeDoubler AB and AlertSec AB. Holding: 500 SDRs. Peter Boggs Board member US citizen. Born 1948. Board member since 2002. B.A. in American Studies from Washington College, Maryland USA. Previous engagements include: 1975-1981: President and COO of NDMS Inc. a US political lobbying and fundraising company; 1981-1985: Managing Director of Brown Direct, Division of Earle Palmer Brown Inc. a US advertising agency; 1985-1991: Director of Ogilvy & Mather Direct Plc, London; 1991-2002: President and COO of Grey Direct Worldwide, a division of Grey Worldwide Inc. New York. Petter Nylander CEO Swedish citizen. Born 1964. B.Sc. (Econ.) from Stockholm University, Sweden. Mr. Nylander joined the Group in 2005. Prior to that date, Mr. Nylander was CEO and Managing Partner of OMD Sweden AB, which is part of the international Omnicom Group. From 1994 to 2003 he held various senior positions within Swedish-listed Modern Times Group MTG AB. These included CEO TV3 Sweden, CEO TV3 Scandinavia and VP Global Broadcasting. Member of the Board of Cherryföretagen during 2001-2003 and Ongame e-solutions during 2004-2005. Holding: 3,200 SDRs and 85,016 options in accordance with option programmes 14, 15 and 17 and 12,400 call options expiring 30 June 2010 and 18,284 call options expiring 15 November 2011. The above-mentioned holdings include personal holdings, family holdings and holdings through companies in which they have an interest, and are as at 26 February 2010. Independent Auditors of the Company PricewaterhouseCoopers, Malta and PricewaterhouseCoopers LLP, London With audit partners Ms. Lucienne Pace Ross from the PricewaterhouseCoopers Malta office and Mr. David Snell, from the PricewaterhouseCoopers LLP London office. Holding: 13,100 Unibet SDRs. additional information Peter Lindell Board member Swedish citizen. Born 1954. Board member since 2003. M.Sc. in Industrial Engineering and Management from the Institute of Technology, Linköping University, Sweden. Senior Partner at ITP. Other significant board assignments: Accelerator Nordic AB; Svenska Allt för Föräldrar AB, Cidro Invest AB, Rite Internet Ventures I resp II AB, Syntetich Mr AB, and Lednil AB. Previous engagements include: Djurgården Fotboll AB; Colorcraft AB; Springtime AB; Upsize Rental AB; Swedish Private Equity & Venture Capital Association. Holding: 708,570 Unibet SDRs (through company). Unibet Group plc Annual Report and Accounts 2009 63 a dditional information definitionS Average number of employees Average number of employees based on headcounts at each month end. Dividend per share Dividends paid divided by the fully diluted weighted average number of ordinary shares for the period. Earnings per share, fully diluted Profit after tax adjusted for any effects of dilutive potential ordinary shares divided by the fully diluted weighted average number of ordinary shares for the period. EBIT Earnings before interest and taxation, equates to profit from operations. EBIT margin EBIT as a percentage of gross winnings revenue. EBITDA Profit from operations before depreciation and amortisation charges. Equity:assets ratio Shareholders’ equity as a percentage of total assets. Equity per share Total assets less total liabilities, divided by the number of ordinary shares at the balance sheet date. Gross profit Gross winnings revenue less cost of sales. Gross turnover Amounts receivable in respect of bets placed on sporting events, together with other income from non-sports betting. Gross winnings revenue For sports betting, represents gross turnover less payouts; for non-sports betting, equates to gross turnover. Net cash Total cash at period end less customer balances and bank loans. 64 Unibet Group plc Annual Report and Accounts 2009 Number of active customers Number of active customers is defined as total registered customers who have placed a bet with Unibet during the last three months. Number of registered customers Number of registered customers means the total number of customers on Unibet’s customer base. Operating margin Profit from operations as a percentage of gross winnings revenue. Profit margin Profit after tax as a percentage of gross winnings revenue. Return on average equity EBIT as a percentage of average equity. Return on total assets Profit after tax as a percentage of average total assets. Return on total capital Profit after tax as a percentage of total capital. Total capital Total capital is equal to total equity as disclosed on the consolidated balance sheet, plus net debt (comprising total borrowings and customer balances, less cash and cash equivalents). Weighted average number of shares Calculated as the weighted average number of ordinary shares outstanding during the year. Weighted average number of shares, fully diluted Calculated as the weighted average number of ordinary shares outstanding and potentially outstanding (i.e. including the effects of exercising all share options and converting all convertible loan notes) during the year. AnnuAl generAl meeting Unibet was founded in 1997. With over 4.1 million registered customers in more than 100 countries, the Group is one of Europe’s largest online gaming operators. Gaming products include pre-game sports betting, live betting, casino, poker, bingo and soft games. Customers can bet via websites in 27 languages, and increasingly via mobile phones and other mobile devices. The Annual General Meeting (AGM) of Unibet Group plc will be held at 15.00 CET on Thursday 6 May 2010, at the Grand Hotel, Södra Blasieholmshamnen 8, Stockholm in Sweden. Right to participate Holders of Swedish Depositary Receipts (SDRs) who wish to attend the AGM must be registered at Euroclear Sweden AB/VPC on Monday 26 April 2010 and notify Skandinaviska Enskilda Banken AB (publ) of their intention to attend the AGM no later than 11.00 CET on Friday 30 April 2010, by filling in the enrolment form provided at www.unibetgroupplc.com/AGM, Notification to holders of Swedish Depository Receipts in Unibet Group plc. The form must be completed in full and delivered electronically. Unibet creates products and services intended for the global market, and customises them to suit local needs. This “glocal” approach – global reach and mindset combined with local understanding – helps Unibet make all customers feel at home. Please note that conversions to and from SDRs and ordinary shares will not be permitted between 26 April and 6 May 2010. mission To provide reliable online gaming and build value by delivering entertaining products and excellent service. vision The thrill of putting money at stake for the chance to win more is at the heart of Unibet’s vision – it’s moneytainment®. Key objectives Satisfied and excited customers Dividend The Board of Directors proposes a dividend of GBP 0.71 per share/SDR, which is approximately SEK 7.68 per share/SDR. Financial information Unibet Group plc’s financial information is available in Swedish and English. Reports can be obtained from Unibet’s website, www.unibetgroupplc.com or ordered by email at [email protected]. Distribution will be via email. unibet’s strengths One of Europe’s largest gaming companies in a fast-growing and exciting consumer category Motivated employees Strong financials Annual Reports can be ordered through the website, www.unibetgroupplc.com or ordered by email at [email protected]. Unibet will publish financial reports for the financial year 2010 on the following dates: • Interim Report January – March 2010, on 5 May 2010 • Interim Report January – June 2010, on 11 August 2010 • Interim Report January – September 2010, on 3 November 2010. Diversified product and geographic portfolio Main focus on organic growth combined with selected acquisitions Regarded as one of Europe’s strongest sportsbooks overview Key highlights Unibet at a glance Gaming responsibly Q&A with the CEO Sports betting Non-sports betting Designed and produced by SampsonMay Telephone: 020 7403 4099 www.sampsonmay.com business review 1 2 4 6 8 10 Delivering against our strategy Emerging markets new opportunities Innovation leading the way Market overview Unibet’s markets Financial objectives Sportsbook B2B network Business performance review Unibet going forward Dedicated people General legal environment Principal risks governAnce 12 14 16 18 20 22 23 24 26 27 28 30 Shares and share capital Directors’ report Remuneration Committee report Corporate governance statement Accounts Consolidated income statement Statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statement Notes to the consolidated financial statements Printed by Park Communications on FSC certified paper. AdditionAl informAtion 32 34 36 38 41 41 42 43 44 45 Independent auditors’ report to the members of Unibet Group plc Board of Directors and CEO Definitions Annual General Meeting 62 63 64 65 When you have finished with this report please recycle it AdditionAl informAtion whAt’s inside 50% Park is an EMAS certified CarbonNeutral® Company and its Environmental Management System is certified to ISO14001. 100% of the inks used are vegetable oil based 95% of press chemicals are recycled for further use and on average 99% of any waste associated with this production will be recycled. This document is printed on Revive 50:50; a paper containing 50% virgin fibre and 50% recycled fibre. The pulp used in this product is bleached using an Elemental Chlorine Free (ECF) process and contains fibre from well managed, sustainable, FSC certified forests. The unavoidable carbon emissions generated during the manufacture and delivery of this document have been reduced to net zero through a verified, carbon offsetting project. Unibet is not affiliated or connected with sports teams, event organisers or players displayed in this report. Unibet Group plc Annual Report and Accounts 2009 65 Unibet Group plc Annual Report and Accounts 2009 Unibet Group plc Fawwara Buildings Msida Road, Gzira GZR1402, Malta. Tel: +356 2133 3532 ANNUAL REPORT 2009 Unibet Group plc www.unibetgroupplc.com playing to win by players for players PROFIT BEFORE TAX +161% Company No: C39017. Registered in Malta. PBT GBP 28.9M Registered office: c/o Camilleri Preziosi, Level 2, Valletta Buildings South Street, Valletta VLT11, Malta. Active customers +25% 365,865 Active customers worldwide Pioneer in the moneytainment® industry