Prices s ashed on Peripherals
Transcription
Prices s ashed on Peripherals
Prices s ashed on Peripherals For Internal Use Only Karen Campbell, Editor Tracy Wester, Production Editor Linda Uno (Phone 408-996-9800, ext. 28943,Circulation CMG Computer Marketing Group CMG/ Computer Marketing Group/ 3PP rh~rdpartyPrograln AMD CSD CSE CSO MA SRO TCG DSD RVD YCD DCD ESD BDD CVD PCD GTO BCG CSY FSO IND 1 RO MPD OSO BGD RTD POD HPG CPG BSE COL DMD GLD SDD VCC) Application Marketirlg Division Cornputer Support Division Computer Marketing 4 CMG AIDS Courses Coming to San Jose Trainina Center Computer Support Europe Computer Suppiles Operation Majo~Accounts Systems Kc-Marketing Operation Technical Computer Group Data Systems Division Koseville Division Yokogawa Computer Division Desktop Cotnputer Division Engineering Systems Division Boeblinqen Desktop Computer Division Corvallis Division Prrsonal Computing Division Grenoble Technical Systerns Operation Business Computer ~ r o u p Computer Systems Division Finallcia1 Systenrs Operation Informatioi~Networks Division Information Resources Operation Manufacturing Productivity Division Oftice Sysjrms Operations Roeblinyeil General Systems Division Roseville Terminals Division Personal Office Cornpuler Division G~enobleDivisiorl Computer Peripherals Group Boise Division Colorado Sixings lnstrurnent Group Disc Mernory Division G~.eeleyDivision San Dieyo Division Instrument Group Vancouver Division OEM-Software Supplier Contract Guidelines Breakfast Seminars for Third Party Prospects Qualifying Prospective Software Suppliers CSD International Support Policy CSD Customer Presentation Available Now Insist on Assist Travel Guide and Travel Directory Update Najor Savings for Major Sites VRC Helps Sell Systems CSO Supplies for the New HP 2602A Daisywheel Printer Look to CSO for Your Certlfled Data Cartridges Connecting Peripherals Is a s Easy a s ABC SRO HP Series 30R, Series 33R, and Series 39 Technical Computers 12 DSD Be Careful with Memory Configurations on A900 Systems Houses and HP PLUS 12 DCD Techn~al Competing with Lisa 1 3 ESD HP 9 0 0 0 Unsupported Peripherals HP 9 0 0 9 Transportation Demo Available On Videotape Why Are My Customers S o Interested In PacketSwitching Networks3 15 RVD Fiber Optics Interface for A-Series Computers: Introducing the 1 2 0 0 5 6 PersonalComputers 16 PCG Good Products, Support and Customer Planning = Data Capture Success RS-232 Cash Drawer for Terminals Using Tabular Host Data with AUTOPLOT/2700 Smooth Text Font Available on AUTOPLOT/270B AUTOPLOT/2700 Used to Track POD Warranty Data HP 2 7 0 9 Unbeatable for Periodic Reporting 19 CVD New lnterface Brings More Power to Portable, BenchTop Applications Don" Overlook Low-End Opportunities DCD re^,,,,,,^ HP Series 200/IBM 3 7 4 0 Utility Conling HP Computer Museum www.hpmuseum.net For research and education purposes only. Vol. 8. No. 7 2 0 PCD Introducing the UCSD p-System for the HP-86/87 Basic Programs in Firmware for the HP-85 21 POD Integrated Software 22 RTD Service Pricing Slashed for HP 262X Terminals Special Options Available on HP 262X Terminals Business Computers 23 BCG Major Texas Bank Chooses 29 OSO "Using HPWORD" Course Update Printing with HPWORD 31 BGD "Building on Success" Sales Office Tour On the Cover: Prices have been reduced up to 31 % on selected peripherals, including the 7933H disc drive, the 7976A %" magnetic tape drive, the 913X series of Winchester disc and disclfloppy combinations and the 2685 print station. See stories beginning on page 32. Cover art by Alan Conner. Boise Division. "Solutions" from HewlettPackard Computer Peripherals 35 SDD 32 CPG A New Graphics Tablet for RS-232 Environments Peripheral Price Reductions "A Manufacturer's Look a t Quality and Productivity" How to Ensure Timely Deliveries to Your Customers Peripherals Group Discovers Big Bertha's Hidden Talents 33 BSE New Data Sheet for "Old Friends" Morgan Guaranty Selects HP 3000 for New Application HP Reduces Price of Graphics Package for Laser Printer Virginia Polytechnical Institute Offers Excellent Library Solution HP Adds New Option that Doubles Disc Storage on Laser Print Station Configuration Data for the HP 2601A Printer Used With the Series 1 0 0 An Educational Opportunity Service Pricing Changes for Boise Products Word Processing Software Printer Support Boise Bullet New Workstation Printer Configuration Guide Available 24 CSY The Series 39 - The Most Affordable HP 3000 Ever! CSY Supports the New HP 7 9 1 4 Disc Drive New Mid-Range Mass Storage Solution HP Series 6 4 to Change Model Number 27 IND More About the HP 2333A Dual Host Configurator 37 VCD Laser Printer Direct Mail Packet Sent to HP 3000 Customers 34 DMD Instant Availability for the HP 7914P/R and 7914'rD 34 GLD Backtalk 39 Keeping Customers Current Fosters Success ATP Product Description HP 9 1 2 1 F UpgradeKit: Double the Capacity of the HP 9 1 2 1 s HPToolset's Program Key Speeds COBOL I1 Program Translation 28 MPD APlCS Survey Confirms Significant MRP Benefits Computer News February 1 5 , 1983 For Internal Use Only 3 Computer Marketing CMG AIDS Courses Coming to San Jose Training Center Dick BrandtlNeely Santa Clara The three AIDS courses that were formerly taught at DSD are now being offered at the San Jose Training Center. These courses are intended for both SEs and customers. The next offering of these courses is as follows: March 2 1 - I/O Programming and Driver Writing # 2 2 9 7 7 B This course is aimed at both hardware and software designers planning to develop drivers or interfaces based on the A600, A 7 0 0 or L-Series 1/0 architectures. The course introduces the system designer to the internal architecture of the A - and L-Series from both a software and hardware perspective. The student will learn how to connect user designed devices on non-HP devices by using standard HP interfaces and user written drivers. These devices may then be addressed by using standard calls in the RTE A . l operating system. All students must have a working knowledge of the HP 1 0 0 0 Assembly Language, and should have some idea as to the internals of the operating system. A working knowledge of digital hardware is also required. This course will be offered again the week of June 20. April 4 - PSI Programming #22975B This course is designed for the user who has the need to connect serial devices which use a form of protocol other than a standard HP protocol. As part of the course the student makes an examination of the PSI card and its features, including Dual Serial Ports, Dual D M A Controllers on board memory and CPU. The user will program the PSI card with a FORTH 4 Computer News February 15. 1983 For Internal use o n l y based operating system which allows the user to program the PSI card without having t o use extensive developmental equipment. A knowledge of 2 8 0 assembly language is assumed, as is a knowledge of RTE and driver writing. Some previous knowledge of FORTH is also helpful. April 1 1 - A 7 0 0 Microprogramming # 2 2 9 7 6 C This workshop is tailored for the system designer using the A 7 0 0 i n their application. The A 7 0 0 has an improved micro architecture in that it is a dual bus machine vs the single bus of the M. E and F which are also microprogrammable. The A 7 0 0 has constant generating capability in the floating point hardware. The new microprogramming language resembles PASCAL which gives the microprogrammers the use of a higher level language without giving u p speed and control i n the resultant microcode. In the A 7 0 0 the user has more control of the system protection features than i n the past. The user also has immediate control of the mapping system which allows faster routines than was possible with the M , E and F machines. This course is a must for users wishing to maximize the performance of their application. Microprogramming used i n conjunction with the profile monitor will allow the applications programmer to achieve the best performance possible. A l l students must have a working knowledge of the HP1000 Assembly Language and digital hardware. This course will be offered again during the week of June 27. The three courses outlined above are each 5 days in length. The cost of each course is $ 1 2 5 0 per student. If a student enrolls for all three, the ccst is $ 3 0 0 0 for the series. In order to register. call your local HP Sales office, or the registrar of the Neely San Jose Training Center, Cindy Charles, at 4 0 8 - 9 8 8 - 7 3 1 9. These courses will be offered on a regular basis and a complete schedule may be found i n the Computer Systems North America Customer Training Schedule. Supplier Contract Guidelines Mike O'ReillylCMG Question: How can an O E M or Software Supplier take advantage worldwide of the 600 trade credit for software leveraged computer system sales? Answer: OEMs can take advantage of this feature i n the following manner: 1 . ICON and European countries are implementing this feature i n a phased approach. T o assure yourself of the most current information send a COMGRAM to Jean Dolivo (Geneva) or John Kohler (ICON) for current information on the status of a specific country. 2. T o receive credit once you determine that a country has implemented the feature, the O E M must either have a release point in the country of installation or must have a valid Software Supplier Agreement in the country of installation. Note: The HP O E M agreement can be amended to make it multi-national whereas the Software Supplier Agreement can not and must be signed in each country. Computer Marketing Software Suppliers c a n only take advantage of the 6 % feature if they have a valid Software Agreement in the country in which the package is to be installed. OEM Prospect Data Base CMG is building a n O E M Prospect Data Base by merging IDC, ICP and Mini-Micro lists together. This data base is targeted to g o on-line in early March. Additionally, we are inviting you the OEM S R and the end-user SR handling software suppliers to help compile an accurate data base of current third party prospects. First, CMG There a r e basically two reasons why it is prudent to administer the program in this manner. First, w e need a viable business entity in a country t o b e able t o pay o r to issue a credit. Without this ability t o transact business, w e have n o way of providing t h e incentive. a Second, a major objective of establishing t h e Software Supplier business relationship is to establish the supportability of t h e product in the country of installation. By providing information for a multi-national release point o r a separate Software supplie; ~ ~ r e e m e na ithird , party establishes a t least t h e minimum information upon which t o begin the business relationship. Breakfast Seminars for Third Party Prospects Rich ShahlCMG (For North America only) In conjunction with t h e Productivity '83 s h o w s this year, a series of Third Party recruiting breakfast seminars is also planned. T h e objective is to generate leads for prospective technical o r commercial O E M s o r software suppliers. A senior technical and commercial O E M Sales Rep have been selected by each Area Manager to champion t h e event. a At the seminar we will present the business opportunites available for HP O E M s a n d software suppliers. It is by invitation only and w e are expecting a group size of about 30 people a t each seminar. will send the seminar invitations based o n this information. Second, w e are anticipating to d o m o r e direct mail campaigns against t h e prospect data base in t h e future. W e need your help to d o a good job and w e are counting o n you t o submit those names. Please u s e the following format and forward t h e prospect names to m e , Rich S h a h , at Building 49B, Cupertino. I I For- your mailing list, please -add c h a n g e 1 I (Attach your mailing label below.. Change a s necessary.) I I Title I I Company I I d e l e t e m y name. I I I I I I I I I I I I I I I I I I I Name I I I I I I I I I I 1 I I I I I I I I I Division/Dept. Mail Stop Street Address City - State -Zip Which HP computer products have you previously recommended to clients? -HP Series 70 o r 80 -. HP 1 2 0 o r 1 2 5 H P 250 -HP 1 0 0 0 H P 3000 H P 26XX 9 8 X X _HP9000 Other None I I I I I I I I I I I I T y p e of application expertise Type of industry expertise - L---------------.-------------------- Invitation and Reply Logistics Invitations will b e sent o u t three to four weeks prior t o t h e event. We will be matching the zip codes used by the Productivity '83 s h o w s for our mailings. Fourteen thousand invitations (or 1 0 0 0 for e a c h of t h e 1 4 sites) will be sent. T h e reply cards will b e returned to CMG for input into t h e O E M prospect data base a s well a s to register t h e attendees for t h e Productivity '83 shows. T h e local sales offices will receive a copy of the replies s o that personal telephone confirmation can be m a d e by the champion O E M SR. .. Dates, Times and Places. T h e following is a list of t h e dates and places for t h e seminars. They are held Computer News February 15, 1983 For Internal Use Only 5 Computer Marketing at either the same or a nearby hotel as the Productivity '83 locations. (Some Productivity '83 shows are held i n a convention center.) The seminar is scheduled to run from 8 : 0 0 a.m. to 9: 15 a.m. at which time the SRs can escort the attendees to the Productivity '83 floor for product demonstrations. For more information about the seminar, call me at CMG. Day/Date City Hotel Location Wednesday 2/9 San Jose Red Lion Inn 2050 Gateway PI. San Jose 9 5 1 10 Tuesday 2/15 Orange County Hyatt Anaheim 1700 S. Harbor Blvd. Anaheim 92802 Tuesday 3/8 Phoenix Hyatt Regency Phoenix 122 N. Second St. Phoenix 8 5 0 0 4 Wednesday 3/16 Houston Stouffer's Greenway Plaza 6 Greenway Plaza E. Houston 77046 Wednesday 3/30 Atlanta Omni International 1 Omni International Atlanta 30335 Wednesday 4/6 Philadelphia Adam's Mark City Line Ave. G Monument Rd. Philadelphia 1913 1 Tuesday 4/19 Detroit Michigan Inn 16400 J.L. Hudson Dr. Southfield 48075 Tuesday 5/3 Chicago Sheraton Intl. 6 8 1 0 N. Manheim Rd. Rosemont 6 0 0 18 Wednesday 5/18 St. Louis Breckenridge Concourse 2 8 1 6 Breckenridge Industrial Court St. Louis 6 3 1 4 4 Tuesday 5/24 Minneapolis Radisson South 7800 Normandale Blvd. Minneapolis 55435 Wednesday 6/1 New York Grant Hyatt NY Park Ave. at Grand Central NY 10017 Tuesday 6/14 Toronto Constellation 9 0 0 Dixon Rd. Rexdale, Toronto Ontario M 9 W 1J7 Tuesday 6/28 Boston Sheraton Boston Prudential Center Boston 0 2 199 Computer News February 15. 1983 For Internal Use Only Qualifying Prospective Software Suppliers Roger LeMaylCMG Since HP's Third Party Program was significantly enhanced last November, the number of inquiries from software suppliers interested i n working with Hewlett-Packard has increased significantly. Consequently, a quick and effective way to qualify prospects is more important than ever. Sales representatives need to identify those software developers that will be able to sustain a strong working partnership with HP and help leverage the sale of HP products into specific markets. Here are some suggestions to help you quickly evaluate prospective suppliers and maximize your 'return on investment' on the time you spend dealing with these third parties. 1 Use Quantitative Rather Than Subjective Methods Many prospects sound promising when you first talk with them. Although there is certainly a place for 'gut feel' subjective hunches, a quantitative 'by the numbers' approach will help you identify a prospective supplier's strengths and weaknesses early so that you can decide how much time you should spend on pursuing the business. A good example of a quantitative approach to evaluating third parties is the method used in the OEM Marketing Evaluation Worksheet (P/N 59532 1 66). This form is available from the Contracts people in your sales office and i t is widely used by OEM Specialists to closely measure prospective O E M organizations. Although some portions of this form apply only to OEMs, it is an excellent yardstick for all third parties and it will help you understand what you should - I I I I Computer Marketing be looking for when trying to qualify a software supplier. The form provides evaluation criteria for six major areas across a broad spectrum of technical, business and marketing skills needed for third parties to be successful. Prospective companies are rated on a scale from unacceptable to exceptional and given a comprehensive point score in each area. This type of evaluation has proved very effective for identifying third parties that are likely to make it over the long-term as well as organizations with a high probability of failure. Estimate the Ability t o Leverage Business Third parties are expected to help leverage HP computer products in markets where we lack application expertise and supplement our offerings in markets where we already compete. OEMs are required to make a functional unit commitment to Hewlett-Packard and provide significant added value to the products they buy at a discount. A similar functional unit criteria can be considered when evaluating a software supplier's potential to leverage business for HP A good rule of thumb is to judge a supplier's ability to leverage the sale of 15-25 functional units the first year after its products have been developed or converted to run on HP systems. Of course, this is only a guideline and you don't have to fill out a form to get a good idea of a supplier's potential. If a software supplier will be able to develop in an acceptable timeframe and bring i n a certain level of business, the time you spend in setting up the third party relationship will pay dividends for years. CSD International Support Policy Dana StuckwishlCSD Computer Support Division is publishing the policy guidelines for support in countries where HP has no marketing presence. These guidelines can be found in the forthcoming Computer Group Marketing Policies. In general, HP will not support equipment that is located in a country without an HP marketing presence. For eligible major accounts and OEMs, HP will provide support under the terms specified in the upcoming Marketing Policies and in the terms specified in the Special lnternational Support Agreement. The Special lnternational Support Agreement is developed on a case by case basis by CSD with the assistance of appropriate field managers. Customers on the Computer Marketing Group Major Account list, or customers with valid OEM agreements who purchase 50 or more functional units per year are eligible for a Special International Support Agreement. If you have any questions about the policy, contact your sales development engineer at CSD. CSD Customer Presentation Available Now Deborah NelsonlCSD The long-awaited CSD Customer Slide Presentation is now available! By the time you read this, the Customer Presentation, as seen by your District Managers in the Selling Support Seminar, will have arrived at your area office. This presentation describes HP's support products. It also reviews the CSD objectives, the field area organization, the 1981 and 1982 Datapro Survey Results, the Support Life Cycle Concept, and service travel areas. Remember, support is a true sales asset. This slide presentation will help describe to your customers thedepth of our support service product line, as well as HP's commitment to provide the best support in the industry. Also, the slide presentation can be easily tailored to your specific presentation needs. If you have any questions, please call your CSD Sales Development contact. Insist on Assist David DawsonlAMD A M D is proud to announce a new ASSIST service for office systems. HPMAIL is a product whose ease of use yet powerful features has endeared it to many HP customers. To ensure that HPMAIL users achieve a high level of satisfaction with HPMAIL, it is important that our customers are given assistance right from the start. Computer News February 15, 1983 For Internal Use Only 7 Computer Marketing HPMAlL lmplementation Assist is intended to aid your customer's HPMAIL Administrator in starting a pilot group with HPMAIL, monitoring the group and ensuring that the success with the pilot group is spread throughout your customer's company. The guidelines for the content of this Assistance are based upon considerable field experience with the installation of HPMAIL. This experience has been documented and collated into a guideline available to all HPMAIL SE specialists. HPMAIL lmplementation Assistance will be available from your local Application Center i n the coming months. The product number is 3501 5 A and the price is $ 1200. Let's give our custome;s a successful solution with HPMAIL - insist on Assist! Travel Guide and Travel Directory Update Bob FillhouerlCSD An update to the Customer Service Travel Guide is currently being distributed to all Travel Guide subscribers. The Guide defines support capabilities for all Service Responsible Offices (SROs) i n the Computer, Medical, Analytical, and Measurement Groups. If you are not currently a subscriber and would like to get started, the first step is to order a Travel Guide Demand Kit. The kit contains a Travel Guide, binder, and dividers (all you need to get started). The part number for the Demand Kit is 5955-3221. You may order i t through HEART. Your next step is to get on the subscription service to receive updates. Here's the procedure: 8 Computer News February 15. 1983 For internal use o n l y The SEO can load their subscription order directly into SEA CE offices operating IBS can load their orders directly, as well If you don't fall into either category, simply fill out a Software Distribution Subscription Order Form and send i t to Internal Subscriptions Services, Software Distribution Center (SDC). The part number for the internal subscription service is 5955-3222. Also coming soon is the Computer System's Travel and Office Directory. This is the customer document that illustrates the locations of our worldwide Computer Sales Offices, Customer Training Centers, and Distributors. The Travel Directory is being distributed to Computer Sales Offices i n February. Major Savings for Major Sites Deborah NelsonlCSD The Major Site Service Credit Program allows customers with high volume hardware maintenance charges to enjoy the advantage of a discount. The discount is i n the form of a service credit. Originally, the Major Site Service Credit Program applied only to PT02 products. However, as of November 1. 1982, support services for P T I 1 products qualify in conjunction with the PT02 products for the Major Site Service Credit Program. Products covered by Standard, Basic, On-Site Product, and Guaranteed Uptime Maintenance Services are eligible. To qualify a customer's site, two criteria must be satisfied: All covered products must be located at a single site, where travel between systems does not require the use of a vehicle All orders for support at the site must be issued under a single CSSA. One CSSA will ensure that all orders under the program have the same monthly billing date. These two requirements remain unchanged from the old Major Site Service Credit Program. The applicable credit percentage is determined using the total monthly maintenance charge for the current month (please see the following table). The total monthly maintenance charge includes all extended coverage and extended travel uplifts involved. +-l Major Site Service Credits Total Monthly Credit Maintenance Percentage Charges $ 0 - 8,333 $ 8,334 - 16,667 $16,668 - 25,000 $25,000 and over 0% 5 O/o 15% 20% VRC Helps Sell Systems Steve MorrislCSD Reduce 3-year cost-of-ownership quotes for the HP 3 0 0 0 and HP I 0 0 0 systems by up to 10% (relative to SMMC) by quoting the Volume OnSite Repair Center (VRC), HP's new workstation maintenance option that offers on-site support at FMMC prices! None of our major competitors offer a program like VRC, so use i t as an HP cost advantage! 1 Computer Marketing Because of popular demand, an updated, clarified and expanded version of the competitive configuration comparison printed in the January 15 Computer News will appear in the March 1 issue. For now, the accompanying chart, that includes software costs, shows how VRC reduced the HP 3-year cost-of-ownership by $39,300 in this example! (The SMMC column quotes all HP prod- Hardware 3-Year HW Maint. Software 3-Year S W Support Cost-ofOwnership + ucts at SMMC while the SMMC VRC column quotes all system pro& ucts at SMMC and all workstation products at VRC.) Look for thedetails in the March 1 issue, including a DEC VAX example! The VRC exhibit is available in the field now. A data sheet and Sales Training Memo will follow soon! Call CSD Sales Development if you have any questions. HP 3000 Series 44 IBM System 381.5 1BM System 4331 I2 SMMC SMMC+ Only VRC lBM Service IBM Service 355.4 356.8 354.6 354.6 CSO Supplies for the New HP 2602A Daisywheel Printer Jim KinneyICSO CSO has the supplies your customers need to support their new HP 2602A printer: 92151 H box of 12 multistrike ribbon cartridges USASCll 98-character plastic print wheels International 98-character plastic print wheels. The 9 2 151H box of 12 multistrike ribbon cartridges contain high capacity black print ribbon cartridges that will print up to 450,000 characters per cartridge depending upon application. The US list price is $110. These are in stock and ready for shipment. The USASCll 98-character plastic print wheels include: 92262A 92262B 92262D 92262E 92262F Courier 1 0 Prestige Pica 1 0 Courier 1 2 Prestige Elite 1 2 Bold Face PS These wheels are sold individually and will all be in stock by mid-February. The US list price is $15 each. The International 98-character plastic print wheels are designed to work with HP international keyboards. Since they are custom made for HP, some sets are not yet available. United Kingdom 92263A 92263B 92263C 92263D 92263E Courier 1 0 Prestige Pica 1 0 Prestige Elite 1 2 Courier 12 Bold Face PS Computer News February 15, 1983 For Internal Use Only 9 Computer Marketing German 9 2 2 6 3 F Pica 1 0 9 2 2 6 3 6 Letter Gothic 1 2 9 2 2 6 3 H Square P S French 9 2 2 6 3 J Courier 1 0 9 2 2 6 3 K Prestige Elite 1 2 9 2 2 6 3 L Bold Face P S Swedish/Finnish 9 2 2 6 3 M Courier 1 0 9 2 2 6 3 N Bold F a c e PS Norse/Danish 9 2 2 6 3 P Courier 1 0 9 2 2 6 3 6 1 Bold Face P S Spanish 9 2 2 6 3 R Courier 1 0 9 2 2 6 3 s Bold F a c e P S T h e s e wheels a r e also sold individually. T h e US list price is $ 1 8 each. All of these products have quantity discounts available and appear in Personal Computer News, ( 5 9 5 3 2 4 5 1 D),a supplement to t h e Computer Users Catalog. This 1 6 - p a g e brochure has also been inserted into the Autumn/Winter 8 2 / 8 3 Computer Users Catalog ( 5 9 5 3 2 4 5 0 (D)). Look to CSO for Your Certified Data Cartridges Mark ManqueroslCSO C S O is now your source for the 67Mb, 600 ft. 8 8 1 4 0 L C certified data cartridge. T h e U S list price is $ 2 0 0 . T h e 8 8 1 40SC, a five-pack of 16.7Mb, 1 5 0 ft. certified cartridges, can also be ordered from CSO. U S list price is $ 1 5 0 . Please note that t h e current HP 2 5 0 operating system d o e s not acknowledge a previously certified data cartridge. Your customer will not benefit from the certified data cartridges until the new updated operating system is made available later this year. independent of t h e existence of AC outlets. T h e 9 2 1 7 8 5 features a sealed, ceramic gold-plated switch for s m o o t h operation and LED lamps for 1 SWITCH SWITCH @ -- - TERMINAL Connecting Peripherals Is as Easy a s ABC Meg WeaverlCSO Typical configurations utilizing the 921 78S ABC Switch. monitoring six critical lines: TD, RD, RTS, CTS, DSR, and DTR. -l Typical configurations a r e shown in the diagram above. As usual, your customer can call C S O direct, and order t h e 9 2 1 7 8 5 for $ 2 7 0 U S list price. Not available in Europe. 921 7 8 s ABC Switch Does your customer have o n e CPU and several peripherals a n d spend a good deal of time and effort unplug. ging, rerouting and plugging in cables? If so, tell t h e m about CSO's 9 2 1 7 8 s ABC Switch which allows convenient one-knob switching between the CPU and up t o three peripherals. T h e unit is a passive device and therefore requires no power, i.e. it can be located wherever it is needed, CSO DIRECT ORDER - C S O is a t your service with the new certified high density '%-inch data cartridges. Customers using the HP 7 9 0 8 . 7 9 1 1. o r 7 9 1 2 a r e currentlv required t o certify each cartridge o n their system. With the new certified cartridge this is no longer t h e case. Your customer will save a t least 1 5 to 7 5 minutes per cartridge depending o n the tape size and HP system. 10 Computer News February 15. 1983 For Internal Use Only C S O Fast Phones - t h e easy, direct way for customers t o order supplies, accessories, media, furniture and software. Location US CA, AK, HA UK Germany Telephone Number 800-538-8787 4 0 8 - 7 3 8 - 4 1 33 0734-792868.792959 0 7 0 31-667829, 2 2 31 3 3 Netherlands 0 2 0 - 4 7 0 6 3 9 -9 Computer Marketing SRO HP Series 30R,Series 33R,and Series 39 Russ McBrienlSRO Use the Right Pitch t o W i n the Game With the economy just picking up, it's still a tough ballgame out there. But you still have plenty under your cap to win the series. For example the Series 30R and 33R are providing some of the hottest hittina - .prices for entry systems i n town. There's the new low-ball system, the Series 3 9 Model 11. In addition, the Series lllR S/39 Model 12 Price is a powerful fielder that rents as well. In fact, there are so many choices you may wonder when you get to the wind-up which one to pitch. Let's read the signals and see how an apples to apples comparison positions the purchase prices i n the HP 3 0 0 0 low end. First we have the Series 3 9 Model 1 1. A t a system price of $41,900, it's a powerful low-ball system for customers who do not require an S/30R Price 3241 2CR S/30R with 5 1 2Kb S/39 Model 12 with 256Kb $39,940 30171A 256Kb Memory 4,500 Opt. 9 2 0 7920M disc 13,175 2382A Console 1,800 Opt. 9 7 0 7970E tape 12,200 1,695 3 0 0 18 A ADCC + Cable 3 0 0 18 A ADCC Totals $ 11,475 1,695 $47,935 S/39 Model 14 Price S/IIIR Price 32435BR S/IIIR with 51 2Kb $20,400 S/39 Model 1 4 with 256Kb $45,240 30171A 256Kb Memory 4,500 Opt. 8 2 5 7 9 2 5 M disc 19,000 2382A Console 1,800 Opt. 8 7 0 7970E tape 1 1,725 5,085 2382A Console + Cable 3 0 0 18 A (Qty. 3) ADCC Totals $56,625 + Cable 1,800 industry compatible 1600 bpi tape drive and mass storage capacities greater than 24Mb. For customers requiring more storage there is a choice. Pricing examples for similarly configured S/ 30R and Series 3 9 Model 1 2 are shown i n the boxes below. Prices are US List. If your customer is sensitive to the bottom line, the S/30R can be the right pitch. The S/30R is at an advantage of over $5,000 i n initial purchase price. This advantage becomes even greater if you must configure the S/39 with a 797 1A to provide an industry compatible tape for fast back-up or data transport. The S/33R is virtually identical to the Series 3 0 and offers some additional features at a slightly higher price ( 5 12,225 US List). For your customers that require a more powerful entry system or even more mass storage, you can present the Series lllR or the Series 3 9 Model 14. For comparable systems the S/IIIR has a purchase price advantage of over $3,000. Prices are US List. The Series 3 9 has the advantage of a compact design and helps when space is at a premium. The Series lllR offers other benefits beyond the low initial purchase price. This system is configured with a 1 6 0 0 bpi tape drive for fast and convenient back-up. The 7925 disc drive with removable media can be an important feature for customers with data transfer and off-line storage requirements. Both systems are fully compatible members of the HP 3 0 0 0 family with strong upgrade growth paths. The Series lllR offers the additional advantage of a new financing alternative, a rental program. Size up your customers when they come up to the plate. With the selection of low-end pitches you now have, you are sure to come up with one that will hit home. Computer News February 15, 1983 For Internal Use Only 11 Technical Computers DSD Be Careful with Memory Configurations o n Paul HansenlDSD The HP 1 0 0 0 A 9 0 0 superminicomputer sales have been terrific. However, a number of orders specifying additional memory have been incorrectly configured. When ordering your A900s, please remember to include the proper memory connector P/N 1 2 2 2 2 A - H to fit the exact number of 3 / 4 M b array boards in the system. For example, a 3 M b Model 1 9 requires Option 0 1 4 to delete memory, a 12220C 3 M b memory package, and a 1 2 2 2 2 D four-array memory connector. Also, remember that you should not order a larger memory connector than the one specifically required. A connector capable of supporting more cards than are being connected will interfere with installation of I/O interfaces i n some A 9 0 0 card cage slots. Systems Houses and HP PLUS Bob TomichlDSD Do you remember the HP Third Party Program for Software Suppliers with packages? Did you know that now the same program also includes custom programming? Are y o u aware that SRs can get a commission o n the hardware as a result o f custom software sales from a Third Party? We at DSD would like to take full advantage of this new HP PLUS feature. With our entry into the Industrial Automation marketplace, we have become increasingly aware of the need for unique services to complement our products. These services are usually supplied by Systems Houses and consist of such specialties as: Application Consulting Problem Analysis and Definition System/Process Design Specification Hardware/Software Selection and Integration Project Management and Follow-Up. By now, all of you have a HP Third Party Program Field Training Manual. This manual details the Software Supplier Incentive Guidelines, and outlines your vested interest. Now we need you to have those interested Systems Houses sign u p for the Software Supplier Program. You have all the standard forms except one - the Computer News February 15. 1983 For Internal use o n l y We think the program will help our entry into the Industrial Automation marketplace following the Solution Selling theme. The first step is u p to you. Re-check your territory, read the Third Party Program Field Training Manual and recruit some solid Systems Houses. Remember, each application specialty (therecould be several) for each Systems House must have three (3) references for us t o check out. A l l other rules follow the Software Supplier Program. For forms, information or assistance i n finding systems integrators for your application, call Bob Tomich, DSD/ Cupertino, TELNET 1 - 2 5 7 - 3 1 1 7 or 4 0 8 - 2 5 7 - 7 0 0 0 . ext. 3 1 17. Instrument/Sensor Selection and Fabrication In order t o develop a list of solid Systems Houses, according to application, we need to recruit these specialists for the Third Party Program. 12 "Systems Integrator Services Summary" which will replace the "Software Suppliers Product Summary". A different form is required because the product is Custom Software Development and must be described i n a different way. The new form will be the basis of a DSD-Third Party Systems House reference listing which all SRs will receive and can use in sales situations. T ~ ~ ; k l rctrl DCD Competing with Lisa Martin NielsenlDCD In January, Apple introduced a new Lisa computer that may have some impact o n your HP computer sales. Here is what we know about the new machine. W e will pass along more information as it becomes available. Also, please give usany additional information you learn. ? . Technical Computers The Apple Lisa is based on the MC68000, and has a full megabyte of memory. A second 6 8 0 0 0 drives the display, which uses bit-mapped alpha and graphics. The new machine has been compared with the Xerox Star, and seems superior at a more attractive price. Display resolution (760 x 3 6 4 pixels) compares favorably with the 9845's resolution. It uses Xerox Star "friendliness features", such as a mouse that can manipulate pages of information, select menus, manage CRT windows, plus other capabilities. Symbols such as file folders and inbaskets are used to show what the computer is doing, compared with what a user would expect to handle if doing the job manually. a Integrated core software packages bundled in Lisa's purchase price include text editing, electronic filing, spread-sheet analysis, graphics, and communications. As with Context MBA, the programs work together with common file format and easy switching between tasks. These software packages were reportedly written by Apple, a dramatic departure from their heavy reliance on independent software vendors. Lisa sells for $9,995 which includes the display, keyboard, mouse, 1M b of R A M and a 5Mb hard disc system called Profile. Volume shipments are scheduled to begin in June. Lisa's primary target market is office automation applications in large (Fortune 1000) accounts. Distribution will be through larger, well financed dealers working in tandem with Apple's own national sales force. Smaller dealers may not havethe Lisa franchise. a Most Lisa hardware, such as the display, disc drive, and mouse, was reportedly developed in-house. A low-end version of Lisa, code named Macintosh, will supposedly be priced in the $2000(?) to $5000(?) range. Industry watchers such as Rosen Research and Dataquest are skeptical of Lisa because: It is expensive for Apple's traditional distribution channel The Apple distribution channel may not be effective selling to major corporations Apple will directly oppose established major vendors in the office automation business (IBM, DEC, Wang, HP, etc.). If Wang and IBM knock Lisa out of their markets, Apple could turn to the workstation market as an alternate. They appear to have a good set of hardware, and we would be challenged to keep a sufficient lead in technical software to protect our position. ESD HP 9000 Unsupported Peripherals Susanne CochranlESD In the last issue of Computer News we promised a listing of HP 9 0 0 0 Unsupported Peripherals, so here i t is. But first, let's define what we mean by "unsupported peripherals." Unsupported Peripherals may work with the system, but HP cannot guarantee that they will work. They may not pass RFI/EMl/safety testing, and consequently may not be legal to sell with new systems. They may not have been QA tested to ensure that in all cases they function correctly (in fact, they may or may not have actually ever been hooked to the 9000). However, they are expected 1.0 work correctly. There may not be any diagnostics for these peripherals which run on the 9000. If a customer wants to use the peripheral, diagnostics must be run on a machine which has a diagnostic. These peripherals are not supported on service contracts; repair is on a time-and-materials basis on1y. HP 9000 Unsupported Peripherals Hard Discs 7908/11/12 R RFI/EMI testing 7906M/MR (HP-18)' no diagnostics; RFI 7906S/SR' no diagnostics; RFI 7920M/MR (HP-18)' no diagnostics; RFI 7920S/SR' no diagnostics; RFI 7925M/MR (HP-18)' no diagnostics 7925S/SRS no diagnostics 'Cannot be system boot disc. Flexible Discs 82901S t not QA tested 82902St not QA tested 9121D/S+ not QA tested not QA tested 9 133A+ 9134A+ not QA tested not QA tested 9135A+ 9 138A+ not QA tested +Cannot be system boot disc. Magnetic Tape 7 9 7 0 E (HP-IB)'+ does not pass RFI 'Master or mosterlmoster only; slaves do not work +Not system distribution media Printers 2601A not QA tested not QA tested 2602A 2 6 3 1 B/G (RS-232C) not QA tested 9876A' not QA tested "Not under HP-UX. BASIC only Graphics Devices 7220C/TW not QA tested 7 2 2 5 A (HP-16) not QA tested 7240A' not QA tested 72458 not QA tested 7470A (RS-2320' not QA tested 7 5 8 0 A (RS-232C)' not QA tested 7 5 8 5 A (RS-232C)' not QA tested 9874A+ does not pass RFI *Requires RS-232 setup software for BASIC; with H P - U X , use terminal driver +Not under HP-UX, BASIC only Terminals 2382A does not pass RFI 26218 not QA tested 2645x (all) not QA tested 2648x (all) not QA tested 2649x (all) not QA tested Note: Generic terminals under HP-UX must support tab setting, lower case and xon/xoff handshaking. Computer News February 15, 1 9 8 3 For Internal Use Only 13 Technical Computers 110 Cards 27 130A (MUX) not QA tested under BASIC P e r i p h e r a l s Which D o Not Work with t h e H P 9000 722 1 C/T 1350A/S 7906/10/20/25 H 1351A/S 7906M/MS (1 6-bit) 829058 7920M/MS (16-bit) 261 I A 7925M/MS (16-bit) 261 3A 2619A 79708 7970E/7 1A (16-bit) 2680A 98775A (under HP-UX) 7976A Technical IND Why Are My Customers So Interested in PacketSwitching Networks? Suzanne HernandezllND HP 9000 Transportation Demo AvaiIable On Videotape Carolyn SoberalskelESD Did you see E S D General Manager Fred Wenninger demonstrate the Shared Resource Manager and BASIC language compatibility o n the recent HP 9000 Press Teleconference? If you did, you know it was a powerful way to show software transportability o n the HP 9 0 0 0 ! We now have a nine-minute excerpt of that d e m o o n 3/4" videotape copied directly from the teleconference. If you o r your customers would like to review this "dynamite demo," please contact your ESD/ DCD Sales Development person. They'll be glad to lend you a copy! Packet-Switching Networks are a subset of the larger group known a s "Public Data Networks". Both share a particular technique for transmitting data from o n e station to another. Customers are interested in packetswitching networks because of t h e significant benefits promised by the widespread availability of these networks for system-to-system and system-to-terminals communications. T h e three most important benefits are: Lower communications cost Increased network reliability Standard User Interface X.25. Packet-switching networks provide your customer with an alternative and potentially lower cost structure for data communications because they charge t h e user a flat monthly fee and incremental charges based o n t h e volume of data transmitted. Charges are not strongly dependent upon connect time or distance between c o m munication systems, a s is true for 14 Computer News February 15, 1983 For Internal Use Only non-packet networks today (the telephone company, for example). A closer look a t how packet-switching networks actually operate will show how these networks can charge less money for the s a m e transport service a s existing public networks. All data passing through a packetswitching network is broken u p into fixed-length packets. T h e user is unaware of this packetizing function, a s it is performed by the data c o m munication software in his system and not by his application software. In today's public networks a user "monopolizes" a physical connection between his source and destination. This is why toll charges are accrued by circuit usage rather than data volume. For example, in a leased circuit, only the users a t each end of the link can access the circuit. In a dial-up connection, o n c e the connection is established, again only the users a t each end of t h e link c a n use the wires connecting them. In both cases, the users must pay for the entire cost of their physical circuit for t h e duration of their exclusive use. In packet-switching networks, o n the other hand, no o n e has exclusive access to a n y of the network resources. By not assigning resources to users, the network c a n multiplex many users' packets over the s a m e wires. T h e network can even g o a s far a s to send a single user's packets over multiple physical circuits to maximize the u s e of its transmission facilities. This shared use of facilities is the basis for communication cost savings. T h e second major benefit of packetswitching networks, increased reliability, is d u e to the built-in redundancy provided by the network structure a s shown in the Figure "PacketSwitching Network Benefits." T h e packet-switching is d o n e by the network, and is unimportant to the user. -"I T Technical Computers Typically, packet-switching networks are made up of Data Circuit-Terminating Equipment (DCE) nodes which are the ports into the network and provide the user interface, plus internal switching nodes that route packets around the network. RVD Fiber Optics lnterface for A-Series Computers: Introducing the 12005B Multiple physical paths exist between any pair of nodes i n the network. The networks can recover from failure of an internal node or communication, by rerouting packets into a link or through a node which is still functioning. Mark FogertylRVD Starting February 1, 1983, the 1 2 0 0 5 8 Asynchronous Serial Interface appears on the CPL. This is art exciting event as the 1 2 0 0 5 8 provides a standard fiber optics interface to HP 262X' terminals (except the 262 18) for the A-series computers. The 12005B accepts direct plug-on of a 15 meter full duplex fiber optic cable. This cable interfaces to the terminal through a converter POD at the terminal end. Both the cable and POD are available as part of the 12005B. The third major benefit of packetswitching networks is a standard user interface, defined by CClTT Recommendation X.25. This user interface is a standard which all vendors must support if their equipment is to connect to these networks. In an environmerit where vendors all conform to a common standard, users will find it easier (not automatic) to connect systems from multiple vendors into their networks. In summary, your customers have good cause to be excited about packet-switching networks! HP 1000 M/E/F computers can access these networks via the DSIY/X.25 for the HP 1 0 0 0 product (P/N 9 1 751 ) and HP 3 0 0 0 1 1/11 1/30/33/40/44/ 6 4 systems via the DSN/DS for the HP 3 0 0 0 product (P/N 3 2 1 90). The ability to access packet-switching networks further expands HP's powerful communications offerings, and clearly positions HP as the leader i n distributed processing. I L DCE - - --- Along with fiber optics, the 1 2 0 0 5 8 offers electrical cables for connection to terminals and modems. Unlike the I2005A, the 12005B meets CClTT V.28 and V.24 recommendations and DSD is currently working on Data Comrn licensing for connection to modems i n Europe. DSD has also written a device driver (ID.01) to control modems with the 12005B. 1 PRODUCT/OPTIOPi 002 003 Packet-Switching Network Benefits For both the 12005A and 12005B, Options 0 0 1 and 0 0 2 now provide new filtered cables. These cables have filter assemblies in the connectors and an inductor at each end of the cable. Without the filters, the cables would act as antennas broadcasting radiated emissions generated by the A-series CPU. Agencies around the world, including the FCC in the US, and VDE in Germany, regulate the allowable radiated emissions from computer systems and the A-series systems would not pass with unfiltered cables. O f course, fiber optics is the ultimate solution to problems of electronic noise radiation as well as problems of susceptibility. With the introduction of the 12005B, HP takes a leadership role by providing a standard fiber optics terminal interface. Other new features of the 12005B include 19.2K baud and a mode for supporting 7-bit without and 8-bit with parity. It is important to note, however, this mode is not compatible with software written for the standard mode offering 7-bit with or 8-bit without parity. The 12005B ordering information follows. Please note that one option must be ordered. The 12005B replaces the 12005A (One Option must be ordered) 0 01 1 although the 12005A will remain on the price list at least until April 30, 1983, allowing for a smooth transition. 004 005 DESCRIPTION ASYNCHRONOUS SERIAL INTERFACE 1) 12005-6001 1 Single Channel lnterface 2) 12005-90002 lnterface Manual 3) 5 0 6 1 - 5798 Fiber Optic Cable 5 meter Filtered Electrical Cable for 262X terminals (except for 2621 B) in place of item (3) above 5 meter RS-232-C Filtered D T E Cable in place of item (3) above 5 meter RS-232-C DCE Cable (Modem Cable) in place of item (3) above 5 meter 264X Cable in place of item (3) above Converter POD, Fiber Optics to 50-pin electrical Computer News February 15, 1983 For Internal Use Only 850 200 200 0 0 200 15 Personal Computers PCG Good Products, Support and Customer Planning = Data Capture Success Claudia DevauxlPCG Before the HP equipment was delivered. Dennis Brown, then SR (now an SEDM), and SE Cindy Gre nier were involved in helping the customer with his preparation. Questions, both on DATACAP/1000, which the customer found easy to use, and on HP and its general operation were answered. The customer was permitted to use the facilities at the HP Richardson office so that the software would be ready when the hardware was installed. Software routines were created to use the HP 531 6A, a universal counter with HPIB, to get the time from Joy's Simplex wall clock and thereby maintain a synchronized time for all transactions. Software routines were created on the HP 1000 to get the time from Joy's Simplex wall clock and thereby maintain a synchronized time for all data capture transactions. This is the story of how good products, good customer planning and good support from the field have contributed to an excellent data capture installation at the Larkin Division of Joy Manufacturing in Waxahachie, Texas. Moreover, it is the story of how data capture enabled HP to make a system sale in an IBM shop. Two years ago Joy, who makes petroleum drilling equipment, was looking for a replacement for its IBM 1030 which was not meeting the installation's needs for data collection. The system was old, required extensive maintenance and was not interactive. Other vendors like IBM, Burroughs and NCR were considered for this work-in-process application. 16 Computer News February 1 5. 1983 For Internal u s e o n l y and-attendance application is a byproduct of the work-in-process system which handles job costs. efficient utilization of resources- both human and machine - and transfer of material from work-in-process to stores. HP was selected because of its hardware, its interactive ability, the DATACAP/1000 software and the price. Eleven 3076A terminals with alphanumeric keyboards and displays, type V badge readers and multifunction readers are configured on a data link operating off a I 0 0 0 FSeries computer. The system includes a 7906M disc drive, a 2645A as its console, a 2631 B line printer and a 7970E tape drive. Transaction information is entered at the 3076A terminal via the keyboard, badge or punched card and eventually stored on tape for transfer to the company's IBM computer system. Their time-- /7 The customer allowed two months for testing and for developing an employee training program before putting the data capture application into operation. Employees were recruited to design 307614 work stations in terms of placement, lighting. location of cards and color. One station was planned for the computer room for on-going development and testing, and another was reserved for training. These two terminals are available as backup terminals should a 3076A fail on the shop floor. Each employee is issued a handbook on the use of the data capture terminals. Employees, on a one-on-one basis, are given one hour of training by their foreman. During this session the employee steps through each of the eight possible transactions. The employees are happy with the system, use it with no difficulty and are pleased that a terminal in need of repair or preventive maintenance can be unplugged and a replacement installed with no interference to their job. - Personal Computers t The customer is satisfied that the data capture system is meeting Joy's needs. The heaviest load occurs at about 3 p.m. when there are between 1 5 0 and 2 0 0 transactions within a three-minute period with no degradation of response time which is instantaneous. The quality of work and service offered by the Richardson Field Repair Center, operating under the supervision of Marianne Lew, has consistently met the customer's expectations. We are looking forward to an expanded application at Joy Manufacturing as preventive maintenance and parts locating systems are developed, and more extensive data validation is incorporated. We thank SR Glenn Moss and his D M Tom Clemmons for arranging our visit in IYovember '82 to this successful site. RS-232 Cash Drawer for Terminals Judi SakowskilPCG pin 2 0 (DTR) or pin 2 3 (SSL) on port 2. An escape sequence sent from a user key or datacomm toggles the line and triggers the drawer mechanism. To toggle pin 2 0 sencl: Ec&q2ter${ 1OEc&q2te{&0 T o toggle pin 2 3 send: Note: Softkeys must be defined for local use. Since these pins are not used by the serial printer, cables can be constructed to allow simultaneous access of both the printer and the drawer! Smooth Text Font Available on AUTOPLOT/2700 Where can I get one? The cash drawer and interface are available from: Mr. OrionlPCG For additional information, call Mark Wedel at APG. D o you want to make AUTOPLOT business charts with labels perfect for a plotter? Well now you can with the new, smooth font. This font can now be used in addition to ACITOPLOT's standard stick, roman, and bold fonts. It is similar to the current stick font, but has the extra points needed for plotted labels. Special Note: The drawer's electricisl Sounds good? Here's how it's done. APG, Inc. 1601 67th Ave., North Brooklyn Center, Minn 55430 Telephone: 6 1 2-560- 1440 Model # M - 1-01201 2 3 interface can be modified to connect to other HP terminals. Call Eric Hill, RTD Technical Support Manager, for details. Using Tabular Host Data with AUTOPLOT/2700 PCG now provides an ideal solution for point-of-sale applications. A third party manufacturer has developed a cash drawer which interfaces to the HP 2624B off of port 2. The drawer is 18" wide x 16" deep x 4" high, and sits beneath the terminal. The configuration permits you to update a remote inventory data base while accessing the cash drawer. How does i t work? The cash drawer connects to pin 4 (RTS) and either Mode. When the data transfer is initiated, AUTOPLOT merely copies the output, (which ordinarily goes to the display), from datacomm into its data memory. As the user would expect, commas and spaces in the host output delineate data items for AUTOPLOT. Mr. OrionlPCG Creating a chart from host Tabular data is easy with AUTOPLOT/2700. AUTOPLOT interfaces with any host application which prints a table of data on the display. T o plot data you need to select "Recall Data" before you initiate a data transfer from the host computer while in Remote Put the AUTOPLOT/2700 disc in drive # l of the 2703 terminal. This time do not press the charttype key right away. Instead press the "device control" key and then "COPY FILE FONT7 :DISC# I TO:PICTUREn. Now press the charttype key, and AUTOPLOT/2700 will load normally. The new font is now loaded into the terminal. To demonstrate its use create a simple bar chart and enter the text/slide level of AUTOPLOT. At this level, there is an "ASSIGN FONT" softkey that you probably have not used before. Press this softkey now. Notice the cursor is pointing to the word "STICK" in the screen menu. Press the thumbwheel button three times. The word "STICK" should have changed to the words "FONT 7". Now press the return key and watch your bar chart. Computer News February 15. 1983 For Internal Use Only 17 Personal Computers When the chart redraws it will have smooth font axis labels. That's all there is to it! One last hint. The labels for AUTOPLOT charts always use the first font in the screen menu. If you want to use the smooth font without changing your chart labels, change one of the other three fonts. AUTOPLOT/2700 Used to Track POD Warranty Data Mr. OrionlPCG The introduction of the HP 2700 graphics workstation with AUTOPLOT/2700 proved to be a "dream come true" for the Quality Assurance department at POD. This department is a volume user of charts and graphs, and generates a monthly report of field warranty reports for distribution to division management. This report contains many charts and graphs which allow users to see trends in warranty events of individual products. Before introduction of AUTOPLOT/ 2700, these reports were generated on a 2647A terminal and a 9845B desktop computer and required about one week for the report to be completed. Because of the time required, the need for more efficient report generation was evident, and the HP 2700 was an obvious solution. Today, AUTOPLOT/2700's advanced report generation features are fully utilized by POD'SQA department. Since chart formats can be set up once, only the monthly data needs to be updated to generate an up-todate chart. Additionally, the reusable chart formats insure consistent-looking graphs and add to the professional appearance of the reports. Data can 18 Computer News February 15, 1983 For ~ n t e r n ause ~ only be updated easily from the host database through the use of the AUTOPLOT/INFORM 3 0 0 0 interface or it can be updated locally from the keyboard. Once all the data has been updated, AUTOPLOT's unattended plotting featureallows all the graphs to be plotted on a 9 8 7 2 s without the need for constant monitoring by the operator. The HP 2700 with AUTOPLOT/ 2700 software has been specifically designed to produce periodic reports efficiently. All the necessary capability is here: The benefits of using AUTOPLOT/ 2700 are clear. Today's report consists of 3 5 different graphs and conveys much more information than before. The time required to generate a report has been reduced to only one hour of operator time to update the data, and 2.5 hours of unattended plotting time showing an operator productivity improvement of 1000°/o. Unattended multiple hardcopy Most major accounts spend much time and effort generating charts and graphs for internal reports. The productivity gains offered by AUTOPLOT/2700 are clear, and the HP 2700 should be an easy sell on this basis alone. Report generation is just one feature of the HP 2700 terminal. When combined with PAINTBRUSH/2700 there is no equal in the field of presentation graphics. HP 2 7 0 0 Unbeatable for Periodic Reporting Mr. OrionlPCG Graphic periodic reporting has been established as an excellent business communications tool. The distribution of a set of charts with text, updated on a weekly or monthly basis, provides important information in a form that can be absorbed quickly and selectively by readers. Powerful, interactive chart creating Chart and text combining for page layout Only the data needs to be dealt with to do the update Many charts can be updated by modifying a single data file A n easy to use link with host databases. The system provides enormous advantages in both the initial creation of a report, and its periodic update. Initial creation is made simple by a chart design interface where "pointing" and "picking" is used to choose chart type, page layout, colors and patterns. Once a chart format is designed, it can be used as a template for other charts, with data substitution being the only requirement. In addition, a page layout may be easily "cloned" with only chart substitution necessary. Once the report has been layed out, periodic update is a matter of data entry into a single local file or a few keystrokes to get updated information from a host database. All charts and pages linked with the data file are updated. A file containing the names of all the pages of the report can be recalled and all the charts in the report can be output to a chart advance hardcopy device. Periodic graphic reporting is a real business productivity enhancement tool. The productivity that the HP 2 7 0 0 offers for periodic reporting make it a truly exciting product. 9 CVD 1 New Interface Brings More Power to Portable, Bench-Top Applications Debra Quinn RuddocklCVD and Bill SchaferlCVD (Technical Contact) Users of HP-41 handheld computers and HP-75 portable computers can now tap the power of high-end computers and test and measurement equipment with an interface to be introduced by Corvallis Division in March. ! The HP 82169A HP-IL/HP-IB Interface expands control and communication capabilities of Series 4 0 and Series 7 0 computers by linking their low-cost HP-IL interfacing systems for battery-operable devices with high-performance HP-IB computers and lab equipment. Priced at $395, the interface is an attractive solution for achieving a high-level of bench test automation at the low end. And thrifty high-end users will appreciate being able to substitute inexpensive HP-IL devices where applications permit. I a This new interface lets HP-IL and HPIB interface systems talk to each other and work together by correcting for a difference in protocol and data processing speed. The Hewlett-Packard lnterface Loop (HP-IL) is a low-power bit-serial interface. It transmits data one bit at a time - perfect for small, battery-operable devices. The Hewlett-Packard Interface Bus (HPIB, or IEEE 488), on the other hand, sends eight bits of data simultaneously. It's a high-performance solution but consumes more power than HP-IL. Now, let's say you want to operate an HP-IB instrument with an HP-IL controller, an HP-41 in this case. First hook up the HP-IL and HP-IB interfaces to their proper outlets on the HP 821 69A. Next, enter your commands on your HP-41. The HP-IL/HP-IB lnterface relays the data to the HP-IB device as if they were on HP-IL. This process works the same way when your controller is an HP-IB device. Hooked up to the HP-IL/HP-IB Interface, portable computing products such as the HP-41 and the HP-75 put at the user's disposal a variety of peripherals, instruments, and computers which previously eluded them. They can operate HP-IB versions of the HP 82905B printer and the HP 7470A and HP 9872B plotters; operate and control power supplies and instruments such as the HP 1980 oscilloscope; and talk directly with HP-IB computers such as the HP 3000, the HP 9845, and the HP 125. Depending on their requirements, high-end users shopping for a digital multimeter can choose the inexpensive HP-IL 3468A. And the HP-IL/ HP-IB Interface has many other plusses. Like user-friendliness. Flexible Two-mode Operation "Translator" mode lets the user control devices across the interface from either the HP-IL or the HP-IB side. A portable controller such as the HP-41 or the HP-75 can take command of powerful HP-IB equipment; a highperformance HP-IB instrument can control inexpensive HP-IL peripherals. "Mailbox" mode permits controllers on HP-IL and HP-IB sides simultaneously, so the user can have two systems operating independently of one another. Data travels the interface loop to the HP-IL/HP-IB Interface where it's passed through two 1 10-byte buffers. The buffers act as translators, gathering, holding, and organizing the data in a form that can be picked up and carried by the HP-IB interface to your chosen computer. This process works the same way with an HP-IB controller. Uniform protocol - The HP-IL and HP-IB interfaces use similar protocol, so almost all commands can be translated across the HP-IL/HP-IB Interface. Interchangeable device address systems - Addressing is continuous across the interface, moving i n either direction. Simple operation - Just plug HP-IL and HP-IB interfaces into their appropriate outlets on the HP-IL/ HP-IB Interface. Flip a switch to choose your mode; set others to select your device address. Portability - The HP-IL/HP-IB lnterface is a small, shallow, rectangular package (6.3" x 4.7" x 1.1") resembling a medium-size cigar box. It weighs just over half a pound. T o sum up, the HP 821 6 9 A HP-IL/ HP-IB lnterface helps users make the right connections. It's the friendly, flexible solution for increasing benchtop system automation and expanding high-end system options. Don't Overlook LowEnd Opportunities Jack PeterslCVD Concurrent with the important changes to its OEM program in November, Hewlett-Packard for the first time made Series 4 0 and Series 7 0 computers available on the HP volume-discount schedules. Products from either series can be purchased alone or leveraged by other functional-unit purchases. Computer News February 15, 1983 For Internal Use Only 19 While these products appear to provide low dollar return on a per unit basis, they more than make up in potential sales volume. Either or both series may be a logical extension of your present business thrust or a new opportunity into the world of portables that is too good to miss. A Lot of Horsepower in a Compact Package Don't let the size of these products fool you. Both are full-fledged computers even though Series 4 0 fits in your hand and Series 7 0 in your attache case. Series 4 0 can be configured with u p to 6K bytes of RAM with provision to accept up to four plug-in ROMs, each with a capacity of 4K or 8K bytes. Series 7 0 can handle up to 24K of RAM plus up to three 16K ROMs. The language of Series 4 0 is assembly-like, maximizing versatility and efficiency. Series 7 0 utilizes an extended version of HP BASIC. Personal DCD HP Series 200/IBM 3740 Coming J o e DiMartinolDCD There is the exciting story of a customer who wanted to get into the desktop scene, but couldn't tear himself away from his beloved IBM. Then one day, an HP sales representative walked into his life and told the customer about the new utility from DCD. It allows Series 200 desktops to read IBM 3 7 4 0 discs and transfer data in both directions, with the help of the HP 9895 8-inch disc drive. All you need is 128K of user memory and a 9895 for admission to this show. After you're admitted, you can transfer either ASCII or EBCDIC files. And it will be in your area in March don't miss it! Both product lines connect via HP-IL to the growing number of instruments and peripherals that areavailable for this low-cost interface. Also, both are naturals for customization. You can virtually redefine the entire keyboard on these products. Furthermore, your proprietary software can reside in various media ranging from magnetic cards to ROMs. The March. 1983 Parts Price List will have all the details. The IBM Utility bears P/N 09800- 10x70, where X is 3, 5 . or 6. signifying the media option. Consider the Possibilities Introducing the UCSD p-System for the HP-86/87 These products fit best where portability is a must. Their long-life battery systems enable them to gather data and perform complex computation or instrument control anywhere they are needed. These capabilities are provided on a stand-alone basis or as part of a larger network of computers. The range of applications is extremely large. If you have any questions regarding OEM opportunities with either Series 4 0 Handheld or Series 7 0 Portable Computers, contact Jack Peters at 503-757-2000, ext. 3009. 20 Computer News February 15. 1983 For Internal Use Only PCD J i m MartinlPCD The UCSD p-System' provides HP86/87 users with an additional widely accepted software development system available February I , 1983. The p-System supports both Pascal and FORTRAN-77 and offers the user a complete integrated operating system including compilers, an assembler, a symbolic debugger, an editor, linker, and file handler. This system will allow the user to develop highly portable software applications as well as provide a bridge between Series 8 0 and the growing library of third party software developed for the p-System. The UCSD p-System is the fastest growing software development system for micro-computers. The system is currently employed by over 60,000 micro-computer manufacturers, application developers and end users. Object code (p-code) developed by the system is directly transferable and executable without recompilation on any micro-computer that supports the p-System. Software development support includes a powerful screen-oriented editor, a character-oriented editor, a flexible file handler, and a linker to allow the user to link-edit assemblv code into Pascal and FORTRAN modules. For high resolution graphics support, TURTLEGRAPHICS is supplied in the form of machine independent, adaptable library subroutines. TURTLEGRAPHICS, which supports Pascal and FORTRAN routines includes the following capabilities: Generation and storage of figures Automatic scaling and translation of the coordinate system Storage and retrieval of screen images from I/O facilities Graphic support including overwrite, underwrite, and compliment. The p-System is offered in both 3%" and 5'/4" disc media. Configurations are available to support Pascal, FORTRAN, or both. Also a runtime subset module is available that supports execution of p-System applications only. (No software development facilities included.) sl Personal Computers The p-System supports both the HP8 6 and the HP-87 and requires a total of 96K of total RAM. Extended memory mode supported with a minimum of 160K. Built-in electronic disc supported with excess of 160 bytes of RAM. No ROMs are required or supported with the p-System. The p-System can be run with a single disc drive however dual drives are highly recommended. UCSD p-System is a trademark o f the Regents of the University of California. ~~ Basic Programs in Firmware for the • Jim MartinlPCD Since the introduction of the Programmable ROM Drawer which allows end users to make customized assembly language EPROMS, users have been asking for capabilities to do the same thing with BASlC programs. HP is pleased to announce the Hybrid ROM Development System which will provide you with this capability. With this Hybrid ROM Development System, you can incorporate BASlC programs into firmware on the HP-85 personal computer. You can create new system commands, new BASlC keywords, new statements and new functions in either Assembly language or BASlC and thereby tailor the system to your particular instrumentation needs. a By using programs in EPROMs instead of memory resident binary routines, you can take advantage of safeguards that protect your system from being edited, overwritten, copied, or destroyed. And, unlike flexible disc drives, EPROMS do not require a separate power supply, so your programs are less affected by environmental conditions. Such firmware is user friendly, too. Since you don't have to load your programs from a disc, your firmware applications are available to you as soon as you turn on your computer. T o incorporate a program into firmware, you burn it into an EPROM. EPROMs can then be placed in the Programmable ROM Drawer (included) which will plug into any of the four ports on your Series 8 0 personal computer. Multiple programs can be stored and accessed in an EPROM using the Hybrid ROM Development Systeni. Keywords are provided to give you capability to download (into RAM), chain and catalog BASlC prograrrls stored in the ROM. Up to six hybrid ROMs using three Programmable ROM Drawers can be present in the system at once. In addition to the HP-85 and the Hybrid ROM Development System, you will need the following to implement BASlC programs in EPROM.: 00085- 1 5003 1/O ROM 82936A ROM Drawer 82903A 16K Memory Module 82939A Serial Interface One or More 2732 (4K Bytes) or 2764 (8K Bytes) EPROMs A Data I/O System 1 9 PROM Burner (or other compatible unit). POD Integrated Software Bill JohnsonlPOD In analyzing how people use personal computers to improve their productivity, we (and others) have found that most of the work they do centers in the core application areas of word processing, spreadsheet (eg. VisiCalc 9, graphics, and database. Secondly, we have found that in working on real problems, people tend to move among these applications areas on the same problem. Consequently, they have the need to move information for a given problem from one of these application areas to another. For example, someone might collect data in a database management system, sort and tabulate it in that same database system, then want to review the information graphically. Finally, they might want to prepare a report with a word processor, and include the tabulated data and the graph in the report. To facilitate this kind of information processing, we have, both with our HP developed and third party vendor software, implemented features which allow a person to pass data from one core application to another. We call this feature "integrated software". The way i t is implemented is to establish some common file formats for passing data, and then develop the ability in each application to create or receive files in that format. For example, in Condor, our database product. there is a command that writes out a copy of the database in a format compatible to the graphics package. There is another command which writes a file compatible with MailMerge on our word processing packages. This enables a person to create and maintain a mailing list file within COIYDOR, an easy to use Computer News February 15, 1983 For Internal Use Only 21 Personal Computers database manager, and then pass selected records to the MailMerge packages for the creation of customized form letters. utilization of softkeys improves productivity beyond that of other solutions. The integration paths currently supported by our core applications are shown in the following diagram' We feel that these integration capabilities and the ease of use afforded by the v i. s i-~- o.r n VisiCalc is a registered trademark o f Gary BorderslRTD and Gene LeelRTD MailMerge is a registered trademork of Micropro Internationa/ Corporation, OBJECTIVE: SERIES 100 SOFTWARE INTEGRATION Graphics Condor Special Options Available on HP 262X Terminals VisiCalc " Composite Video Output Option V04 provides a composite video signal on the backpanel of the terminal or computer that can be connected to a monitor which accepts ANSI standard RSI 7 0 input. This option is very popular in seminars and classroom environments that require the information displayed on the terminal/computer screen to be displayed in several locations simultaneously. While this composite video signal is compatible with many commercially available monitors, it has been tested and verified with the COlY RAC series of monitors, the ELECTROHOME projection display device, and the TEKTRONICS hardcopy unit. ,? Special Option V04 is available for the HP 262X terminals (except the HP 2621 B) and the HP 125. Membrane Keyboard RTD Service Pricing Slashed for HP 262X Terminals Gina CassinelliIRTD Actual field warranty data proves conclusively that HP 262X terminals are a great deal! Reliability improvements have enabled RTD to reduce Service Pricing for these products as much as 30-40°/o! For example, as of February 1, 1983 the new PMMC prices for 262X terminals are as follows: 22 Computer News February 15. 1983 For Intern. Use Only Product 2382A 2621B 2622A 2622D 2623A 2624B PMMC $10 12 14 15 18 16 I I HP 262X products - now more than ever. solid solutions for your customers' terminal needs. The HP 2622A Special Option K 2 1 features a membrane keyboard panel housed in a sheet metal enclosure. The top surface of the panel has key outlines in an 8 X 1 6 rectangular layout; under this surface is a pocket into which a transparent mylar insert can be placed. This insert can be labeled using an HP plotter and transparency pens. The HP 2622A Special Option K21 provides the customer with a reliable data entry station for non-corrosive environments such as a warehouse or factory floor. The keys on the membrane keyboard are spaced wide enough so that gloved operators can use the keyboard easily. K21 is available only on The O ~ t i o n the HP 2622A. q Business Lomputers BCG Major Texas Bank Chooses HP Helen HarbinlBCSC Republic National Bank of Dallas had already begun installing their first Wang system when Laura Benton (SRComm, Richardson) persuaded them to evaluate HP more thoroughly. Bank officials paid a two day visit to HP Cupertino for discussion of HP's strategy and directions with a host of BCG managers including Ed McCracken, Ed Hayes and Rick Justice. A special presentation was made on the quantity and variety of banking applications currently running on HP 3000 systems, and a notebook of third party software products for banking was given to the visitors. The bankers told us that the fact that we had identified our banking customers and were devoting a person in the Sales Center to banking indicated an impressive commitment to their industry. The selection of software currently available and the aggressive incentives offered to software suppliers through the HP PLUS Program were also cited as strong positive points. When everyone got back to Texas, Republic National cancelled four Wang systems and one Prime system, and they placed orders for three HP 3 0 0 0 systems with one HP 2680. These svstems will be used in international loans and funds transfer, and more systems are under consideration for personnel and construction lending. Republic National is the 22nd largest bank in the US (by assets) and is considered a data processing leader in the Texas banking community. The Republic National experience is an excellent demonstration of the results that HP solution-selling can achieve in this high-potential marketplace. As the Industry Champion for banking at BCG, I'm ready to help you seize your banking opportunity. Call me. Morgan Guaranty Selects HP 3000 for New Application Helen HarbinlBCSC When Morgan Guaranty Trust Company of New York decided to begin automating its International Trade Services Department, one of the two top contenders was an O E M offering a letter of credit system on Qantel equipment. The other was the HP 3000 without application software. The International Trade Services Department at Morgan finances imports and exports through letters of credit, processing about $ I00 billion daily. The phase of the operation selected to be automated first was Bank to Bank Reimbursements and Collections. Transaction entry and some reporting were to be performed on-line, and batch components would provide summary level reporting and interfaces with other systems within the Morgan structure. Although the OEM's letter of credit system fit the operation fairly well, Morgan chose to develop its own software on the HP 3000. Why? The primary reason was that the competition did not offer the flexibility and upward compatibility of the HP 3000 line. Also important was HP's support of data network capabilities to other HP 3 0 0 0 systems at Morgan. Prior experience at Morgan had already developed the reputation of the HP 3000 as an excellent environment for fast, effective program development. The Reimbursement and Collection System is currently under development using IMAGE/QUERY and the RAPID products. The completed system will use $ 1 million worth of HP products, including graphics software and hardware. HP 120s, HP terminals and printers, and an HP 3000/ 4 4 and an HP 3000/64. Morgan Guaranty expects the speed and efficiency of the system to become definite selling points in the marketing of its international trade services to import/export customers. Congratulations to Mike Pellegrino of HP Manhattan on this sale! He says this brings the total of HP 3000 systems in Morgan's worldwide organization to 2 1. Virginia Polytechnical Institute Offers Excellent Library Solution Chris EckhardtlBCSC Now that you are aware of the tremendous sales opportunities in the library market (see Computer News, January 15, page 20), it is time to prospect for libraries in your territory and take advantage of HP's competitive edge. This article helps get you started by highlighting the features of a premier library solution offered by Virginia Polytechnical Institute (VPI), an HP 3000 Software Supplier in Blacksburg, VA. VPI was among the first libraries to implement a system to automate library functions such as circulation, online card catalog, and acquisitions. As one of about 100 American Research Libraries, VPI is influential in the library community and the word has spread quickly as to the success of the Virginia Tech system. Cur- Computer News February 15, 1983 For Internal Use Only 23 Business Computers rently, VPI has installations at the Hewlett-Packard Corporate Library. Mountain View (California) Public Library, University of Alabama, Coumbus (Ohio) Public Library, and several libraries overseas. T o date over 2 5 libraries worldwide have purchased the Virginia Tech Library system from VPI. Here are some of the key reasons for the tremendous success of the Virginia Tech Library System (VTLS) : lntegrated System - VTLS is one of the few systems whose objective is the complete automation and integration of library functions such as online card catalog, circulation. acquisitions, and serials control. COBOL Source - The application is written i n COBOL. with the source code supplied. This makes it easy for VTLS customers to integrate systems such as payroll to the application. FeatureslCredibility - VTLS has been developed by a library with librarians playing a key role in its implementation. Therefore, the feature set is superior to those of most of the competition. In addition, VTLS has a great deal of credibility because it is sold and demonstrated by a library. Ease of lnstallation - Installation and training are done in a three day period. lYew releases of the software are tested extensively internally. This is often not the case for the competition. Price - The price is right, currently $40,000. Competitive prices generally start at around $70,000. Now for the rest o f the good news the HP 3 0 0 0 provides features which are extremely well-suited for the library environment! They include: 24 Computer News February 15. 1983 ForlnternalUseOnly Breadth of ~ r o d u cline t - We can penetrate approximately 75O'c of the entire market with our current product line Networking - Communications between libraries is essential for inter-library searches and loans. DS/3000. HPMAIL, and our other communication products give HP a distinct advantage. Indiana, for example, is planning a statewide library network One Vendor Solution - HP can provide a complete one vendor hardware and software solution for libraries. N o other company that is active in the marketplace can do this. Let the VTLS library solution help you be successful selling the HP 3 0 0 0 into the high potential library market! If you haven't already started prospecting for libraries i n your territory, start now! An Educational Opportunity Chris EckhardtlBCSC Did you know that asa result of the educational discounts, software donation programs, and your excellent selling efforts, as o f December 15. 2 15 education agreements were signed amounting to $9.1 Million i n sales? The Education Market provides a tremendous opportunity i n making you successful selling HP's Business Computers. As Education Specialist of BCG Sales Center. I am currently gathering information o n education users of the HP 3000. HP 250. and HP 125. If you have any educational OEMs. Software Suppliers, or users i n your area COMSYS their names, application(s), and any other relevant information to Chris Eckhardt. COMSYS 4701. Your inputs will be part of "Education Updates" which will include information on educational applications. software available, new education programs, and the quarterly HP 3 0 0 0 Educational Special Interest Group (SIGED) newsletter. If you'd like to receive these updates, send your name and COMSYS and I'll put you o n m y Education distribution list. I look forward to hearing from you! CSV The Series 39 The Most Affordable HP 3000 Ever! Sam QuezadalCSY The Series 3 9 system lowers the price of the entry level system of the HP 3 0 0 0 product line by u p to 20°/0. Replacing the Series 40SX i n the product line, the Series 3 9 is the most affordable HP 3 0 0 0 ever offered. With the Series 39, you can offer customers a working system for less than $38.000! What Is the Series 393 The Series 3 9 uses the packaging concept first introduced with the 40SX. The package consists o f an SPU and a disc drive with an integrated cartridge tape drive. The SPU is a Series 4 0 with 256Kb o f memory (Hint - The configuration rules are the same as for the Series 40). With a choice o f three disc drives - the 28Mb HP 7 9 1 1 . the 65Mb HP 791 2, and the newly introduced 132Mb HP 791 4 - the Series 3 9 adds another model to the two previously available 40SX models and doubles the disc storage previously offered i n a packaged system. 1 Business Computers The Series 3 9 offers the three packaged systems (SPU, 256Kb of memory, two GICs, disc drive, and the cartridge tape drive) at a very affordable price! Series 39 Disc Drive U S List Price Model 11 HP 791 1 $33,940 Model 1 2 HP 791 2 $39,690 Model 1 4 HP 7 9 1 4 $45,240 What Will the Series 39 Do for YOU? This HP 3 0 0 0 system is designed to be sold to a small business, a branch office, and a small-to-medium size department. You can now confidently sell against the IBM System 3 4 or System 3 8 and the low end of the When VAX family - the 111'730. priced against the Series 39, the HP 3 0 0 0 price comparison against the IBM System 3 4 is better than ever! In some comparisons, the Series 39, which has a clear performance advantage, is priced below the IBM Systerr~ 34. Imagine how it stacks up against the IBM System 38! The Series 39, again, with a clear performance advantage, is consistently priced lower than the VAX 1 1/730. The Series 3 9 Model 1 1 and the Model 1 2 can be ordered with the February 1 CPL. You will be able to order the Series 3 9 Model 1 4 with the March 1 CPL. Current availability for the Series 3 9 is 10 to 12 weeks. Refer to your Series 3 9 Field Training Manual and Backlog Conversion Guide for more configuration and competitive information, and instruc-tions on how your customers with a 40SX on order can take advantage of this new, low price. CSY Supports the New HP 7 9 1 4 Disc Drive Kathryn HoshorlCSY Concurrent with the announcement of the new HP 791 4 132Mb Winchester disc drive from Disc Memory Division, comes support on the HP 3 0 0 0 Series 3 9 , 4 0 , 4 4 and 6 4 from CSY. The 7 9 1 4 doubles the capacity of the 791 2, HP's current top-of-the-line Winchester disc drive at an increase in price of only 18%! A t the same time, DMD has effectively lowered the list price of each of the stand-alone Winchester discs (791 1/12/14) by $1,500. This was achieved by changing the price of the delete option for the Integrated Tape Cartridge from -$2,000 to -$3,500. This new disc drive will significantly enhance the competitive position of the low- to mid-ranqe HP 3 0 0 0 computer systems by providing 132 Mbytes of disc storage for those users to whom removability is non-essential. During this last year, the 7 9 12 offered an excellent solution for customers who had small mass storage requirements. As of February 1, 1983, however, customers who may have previously considered purchasing multiple 791 2s may now purchase a 791 4P (without tape drive) for only $16,330 (freight included)! This is a savings of $1 1,370 over two 79 12Ps and a savings of $7,380 over one 7925M. - Disc Support Increased capacity makes the 7 9 14 a very attractive solution for HP 3 0 0 0 systems. Therefore, CSY has tested and fully supports eight (8) 7914P discs, fdur (4) per "high-speed-Gl~", on the Series 3 9 , 4 0 , 4 4 and 64. These discs will be supported on the Series 3 9 , 4 0 , 4 4 and 6 4 as system domain discs. Also. the 791 4 can be Computer News February 15, 1983 For Internal Use Only 25 Business Comp~ used as a Cold Load device, for system Warmstarts and Coolstarts, (i.e., the main system disc - LDEV 1) on the Series 3 9 , 4 0 and 44, but not on the Series 6 4 due to a technical constraint. Our goal, however, is to be able to remove this constraint and to support the 791 2 and 791 4 as "the System Disc" on the S/64 by 4th quarter 1983. Backup Performance Backup time is a function of many factors including: file size, number of files, number of extents per file, extent size, etc.; therefore, it is impossible to exactly predict a customer's performance in advance. However, the following is a good rule of thumb when estimating total backup time on HP 3 0 0 0 systems: In addition, as a result of the many requests from the field, CSY has made the modifications necessary to allow the7911/12and7914tobesupported as private volumes (but not serial discs) on the Series 3 9 . 4 0 , 4 4 and 64. Those customers who already have these discs installed or on order will also be able to take advantage of this change. Finally, the current maximums of eight discs on the S/39 and S/40 and 1 6 discs on the S/44 and S/64 will remain. (The 791 4 will not be supported on the earlier systems, the S/30, S/33 and S/I11.) The cartridge will generally do a store or SYSDUMP in a range between .7 and 1.2 Mbytes per minute. Therefore, a full backup of a 7 9 14 disc that is 80°/0 full may take as much as 2% hours. Remember, however, this is only a guideline. Actual performance will vary depending on the variables mentioned above. Cartridge Tape Support In addition to the 132Mb disc drive, the 7 9 1 4 can be ordered with the Integrated Tape Cartridge. This is the same tape cartridge that is currently built into both the 791 1 and the 7912 disc drives. Option 001. which adds a second controller for the tape drive, must be specified in order to purchase the 7 9 1 4 with the integrated cartridge. The 791 4 disc and cartridge tape drive can provide an inexpensive, compact and attractive peripheral storage solution for certain entrylevel HP 3 0 0 0 customers who do not require high speed backup. The cartridge tape drive is supported for backup on the Series 3 9 and 4 0 only and is limited to a maximum of 132Mb. Beyond 132Mb, i.e., one 791 4 or two 7 9 1 2 s a customer must purchase a 5" magnetic tape drive (7970E, 797 1 or 7976) for backup purposes. This restriction is necessary in order to maintain a reasonable total backup time and the reliability of the tape mechanism. 26 Computer News February 15. 1983 For Internal Use Only For the future, help is on the way. CSY will soon be publishing a Backup Performance Guide that will characterize the performance of the Integrated Tape Cartridge, as well as other tape products and backup devices. Look for this guide in the first half '83. Finally, if your customer prefers the size and the price/performance of the 7 9 1 4, but requires a faster means of backup, then the new 7914TD all-inone mass storage product might be the perfect solution! Read more about the 7914TD in this same issue. Availability The 791 4 disc drive is orderable immediately from Disc Memory Division and has a 12 week availability. (Option 0 0 1, which provides the second controller required for the Integrated Cartridge Tape, will not be orderable until March 1, 1983.) This new peripheral will be supported on the HP 3 0 0 0 Series 39.40.44, and 6 4 upon release of the next CSY Installation Tape (MIT) scheduled for March/April 1983. DMD and CSY have worked closely together to assure that, as soon as a 7 9 14 disc ships. it will be installable and fully supported on the customer's system. This means no waiting for your customer! New Mid-Range Mass Storage Solution Kathryn HoshorlCSY Now, the perfect mass storage solution is available for HP 3 0 0 0 customers who are price sensitive, have limited floor space, and require the benefits provided by Y2" reel magnetic tape. The 7914TDcombines a 132Mb Winchester disc drive (7914 Opt. 1401, with the 7970E 1600 bpi tape drive from Boise, in a single 72" tall system cabinet. Available from Disc Memory Division, the 791 4TD offers a $6,000 savings over the combined price of these products if purchased separately. The US list price (including freight) is $26,540. In addition to the significant price savings, this product also offers a 35% reduction in floor space. Optionally. a second 791 4 disc may be purchased and packaged in the same cabinet for an additional $2,000 discount. Together, the two 7914s. equalling 260 Mbytes of disc storage, and the 7970E tape are priced at $40,830. This configuration achieves a full 54% savings in floor space versus the same products purchased in separate packages. Finally, by specifying Option 002, one Integrated Cartridge Tape Drive can be ordered as part of the 791 4TD. This low-speed tape drive may be ordered by customers for tape compatibility or for use as a personal I/O device. The option, priced at 5 5,4 10, includes both the cartridge tape drive and an integrated controller. Support The new 7914TD will be supported on the HP 3 0 0 0 Series 4 0 , 4 4 and 64. It will also be supported on the new Series 3 9 as an add-on device. (It cannot, however, be purchased to replace the 791 1/12P or 791 4P, with the lntegrated Cartridge Tape, which must Business Computers be ordered with every Series 39.) While both the disc and tape products are integrated into one package, when configuring the 7 9 14TD, please observe the same rules that apply to the individual products. (Remember, both the 7970E and the cartridge tape drive require separate dedicated GICs.) See the 7914 article in this issue of Computer News for details on configuring the 7 9 14 Winchester disc drive and, for specific configuration rules on the 7970E, refer to the HP 3000 Computer Systems Configuration Guide. The reason for this change is the replacement of the current power system in the Series 6 4 with a new design. The new power system is expected to be even more reliable than the one currently in use and thi:j increased reliability will be reflected in a decrease in the monthly maintenance price. The SMMC will drop from $ 7 19 per month for the AModel to approximately $595 for the B-Model. The change in power systems will not alter in any way the functionality of the system and the system price will remain the same. Availability The new product number will go on the Corporate Price List on March 1, 1983 and will replace the old number. Sometime in the window of April 25 to May 9,1983, (or May 2 3 to June 6, in the case of BGD), all outstanding orders for 32460A and 32460AH systems will be filled by shipping 324608 and 32460BH systems. A letter will be included in these shipments explaining the difference in product numbers. In a few cases, the customer's requirement is such that the order and the shipping list match exactly. If your customer falls into this category, and if the customer has a 32460A or 32460AH scheduled for delivery in the timeframe of the change, please have the order retransmitted appropriately. In all other cases, you need not do anything. The 7 9 14TD is orderable immediately from Disc Memory Division and has a 1 2 week availability. Installation of the 7914TD requires the release of the "R MIT" from CSY, currently scheduled for the March/ April '83 timeframe. First shipments of this new mass storage device will therefore coincide with availability of the software from CSY. For more information on this exciting product, please refer to Disc Memory Division's February 1 Computer News article. HP Series 64 to Change Model Number Audrey DickeylCSY a Between April 25 and May 9, 1983, Computer Systems Division will begin shipment of HP 3000 Series 6 4 systems with a new product number. BGD will begin their shipments approximately four weeks later, from May 2 3 to June 6. The product number of the Series 6 4 will change from 32460A to 32460B (or 32460AH to 32460BH in the case of an upgrade). Should you have any questions about this rollover, your Business Computer Group Sales Engineer will be happy to answer them. IND More About the HP 2 3 3 3 A Dual Host Conf igura tor Donna MerlinollND Among the fanfare of introducing the HP 2333A Multipoint Cluster Controller, one very important feature received little attention. That feature is Dual Host Configuration. What Is Dual Host Configuration? The HP 2333A provides users with the option of connecting to two different HP 3000s or to two different computer ports on the same HP 3000. Customers regard this feature as providing redundant system connections and a very convenient way of accessing two different data bases. The specifics of this feature are: Both host ports can be active simultaneously One host port can run up to 19,200 bps while the second host port can run up to 9 6 0 0 bps There is complete flexibility when configuring these host ports (i.e., one port can be configured on a DSN/Data Link and the other port can be configured remotely via a modem) Users may log on to either computer There is no response time degradation when running dual host configurations. To order the second host port, it is necessary to order product number 4025 1A along with Option 021 (DSN/Data Link Adapter) or with Option 0 2 2 (RS-232-C Adapter). Computer News February 15, 1983 For Internal Use Only 27 Business Computers It is important to note that each host port is configured into a separate INP. So if your customers wish a dual host configuration for the HP 2333A, they need two INP boards. For more information, refer to the Multipoint Cluster Controller Field Training Manual (P/N 5953-0186). HPToolset's Program Key Speeds COBOL I1 Program Translation Dick WongllND Have any of your new COBOL II customers ever asked if there was an easier method to compile, prep and run their COBOL I1programs than issuing MPE commands? There certainly is! It's HPToolset's program key set. After logging onto Toolset, and entering your workspace, you create your COBOL II program using Toolset's full-screen editor, which is accessible through the Edit screen-labeled function key. Next to this key, you will find the Program Key. When this key is selected, a menu appears which displays all your source files, as well as the USL and program files which were automatically created by Toolset when you defined your workspace. By selecting one or more of your source files from the menu, you next press the Compile function key to initiate compilation of your program. Alternately, you could select the Go key which combines the compile, prep and run steps into one. It's just 28 Computer News February 1 5. 1983 For intern,, u s e only MPD that simple to compile and execute your COBOL II programs. If any of your customers have complained about numerous compile listings cluttering up their desk, then Toolset provides the solution. After your program compilation completes. Toolset saves your latest compile listing on-line, including any summary compilation errors. If you have any compilation errors, you can select one of them, and Toolset's Edit key takes you directly to the respective line i n your source file for immediate editing. All this is accomplished from your terminal without having a hard copy of your listing. Following recompilation, you may then select the :PREP or :RUN key to complete the translation of your COBOL I1programs. HPToolset's program key set provides an instant boost in your COBOL II programmers' productivity. Not only does it eliminate the need to issue MPE commands to compile, prep and run your COBOL II programs, but it also speeds turnaround times. By eliminating the endless trips to the line printer to pick up your compile listings. you save time, effort and costs by having Toolset manage your on-line listings for you. Remember Toolset the next time your current or new COBOL II customers ask if there is an easier way to develop COBOL II programs. APICS Survey Confirms Significant MRP Benefits Steve HochlMPD When MM/3000 prospects ask you about the financial benefits possible with MRP, direct them to the most comprehensive study ever done on MPR usage. Co-sponsored by APICS (American Production G Inventory Control Society) and The University of Minnesota, a ate rial ~ e ~ u i r e m e n t s Planning: A Study of Implementation and Practice" identified several benefits which may be realized from MRP by surveying 6 7 9 manufacturing companies in the east and midwest. As shown in the chart, the survey broke down benefits into objective and subjective categories. The objective benefits were those in which improvement could be easily measured, while subjective benefits were rated on a 4-point scale with 4 being much improved. For an average manufacturing company with $ 1 5 mi Ilion inventory, these improvements can translate into a $7.5 million savings due to inventory reduction - cash which can be put to other productive use. With "hard, independent data" on MRP benefits, this information may become a valuable part of your selling strategy. O f course proper implementation is critical to success with manufacturing systems, so it may be useful to tie this data in with MPNASSIST and initial qualification. If you are interested i n seeing the full study, contact your Application Sales Rep or your local APICS chapter. Business Computers I Benefits from MRP Printing with Objective Benefits HPWORD Improvement (%) Category Improvement in inventory turnover Reduction in delivery lead times lmprovement in meeting promised delivery dates Reduction in number of orders requiring splits because of unavailable inventory Reduction in the number of expeditors Subjective Benefits Category Rating Better control of inventory Better production scheduling Reduced safety stock lmproved customer satisfaction lmproved plant efficiency lmproved coordination with marketing and finance lmproved morale in production Better cost estimatinci lmproved competitive position - 3.0 2.7 2.5 2.5 2.4 2.4 2.3 2.2 2.1 Judy GibbonslOSP An important element in the success of an HPWORD installation is the way printers are configured and used. In order to achieve maximum productivity gains the printing process needs to be streamlined and automated as much as possible. If a user has to manually feed stationary into an HP 2601 daisywheel printer in a heavy production environment, the benefits of word processing will be dramatically reduced ! A competitive advantage of HPWORD over many systems is the support of system line printers for high speed draft output. With suitable stationary these are often also ideal for internal correspondence with associated cost and time savings. HPWORD supports the following system printers: 2608A 2608s I "Using HPWORD" Course Update Marguerite HebertlOSC and Lauren WilkinslOSC "Using HPWORD", a self-paced introduction to the HPWORD word processing system, has been updated to include the enhancements made to the HPWORD software (HPWORD 11). By using this self-paced course, students learn to use all the features of the word processing system, beginning at a basic level and building to advanced operations. We are providing a limited time opportunity for existing "Using HPWORD" customers to purchase an update to the course. The update, a subset of the complete course, contains the updated course booklets, plus the updated magnetic or cartridge tape. 2680A 26318 To order a set of these booklets and a magnetic tape, use part number 22839-64001. To order a set of booklets and a cartridge tape, use part number 22839-64002. All orders for either update must be received between February 15 and May 15, 1983. This update is being offered for the low price of $90. The HPWORD reference manual is also updated and can be ordered using part number 3 2 1 20-90001. The HP 2 6 3 18 is also supported as a remote spooled printer. Output to these devices is via the MPE spooler. For letter quality output HPWORD supports the 2601 A and 2602A (low cost, lower speed) daisywheel printers, either as slaved printers from port 2 of the HP 2626W terminal or con- For new customers, the complete course (product number 22839A) can be purchased for $250. Additional copies of the course booklets (22839-60002) can be purchased for $85. Computer News February 15. 1983 For Internal Use Only 29 Business Comp~ The important considerations here are the location and number of print ers, paper feeding and printer control. feed, which may be acceptable for very low volumes. It does not make sense o n the 2 6 0 1 as you pay more for the higher speed and then lose the benefit of it, but it is quite acceptable o n a slaved dedicated 2 6 0 2 for example where a secretary needs her own printer but does not have a high volume of output. Location Printer Control Users need t o have easy access to and control over their output. It is inefficient and time consuming to have to walk a distance t o pick u p output particularly i f it is an urgent one page letter. This is likely to be m u c h more acceptable for draft output to a system printer. HPWORD manages printing to the 2 6 0 1A and 2602A. Each printer has a terminal designated as its attender. If a printer is configured as having a sheet feed or tractor feed, the attending terminal is interrupted a minimal amount, for example to initially align the paper or to change the form or printwheel. Manually fed printers, however, cause the attending terminal to be interrupted each time a document is ready t o be printed. The worst situation would be when two or more terminals are sharing a manually fed printer. This is not desirable as the user o n the attending terminal would be interrupted each time a document was ready t o be printed. nected to an A T P or ADDC o n the 3 0 0 0 . If slaved, the printers work as normal, i.e., can be shared, and printing is controlled by HPWORD i n background mode. Paper Feeding The HP 2 6 0 1 0 D Dual Bin Sheetfeeder is available for the 2 6 0 1 A. This will automatically feed two types of cut paper - plain bond and letterhead. This reduces operation intervention to a minimum while providing fast high quality output. This is ideal for all situations where it can be cost justified. (If cost is not a major consideration, propose a 2 6 0 1A and 2 6 0 1 0 D for each terminal). If cost is an issue you could proposea tractor feed which is available o n both the 2 6 0 1 A and 2 6 0 2 A . Blank fanfold paper can be used for draft or internal work and high quality microperforated fanfold, perhaps preprinted, for final work. Alternatively, it is possible to have cut sheets and envelopes mounted o n fan fold, though this can be more expensive. If the volume of high quality output is low, the 2 6 0 1 A and 2 6 0 2 A can be manually fed. A final option is t o have only manual A point to note also is that i n order for a printer to be accessed the attending terminal must be running HPWORD. It is now possible to designate any low cost terminal (e.g., 2622, 2 3 8 2 ) as the controller of u p to eight printers. This would be useful i n a typing pool environment where for example there were many 2 6 0 1 s with sheet feeders with many different types of stationary loaded, and all users had access to all printers. Example Consider a situation with two secretaries at opposite ends o f an office. Here are two possible configurations: One 2 6 0 1 A with a 2 6 0 1 OD Sheetfeeder, located near the controlling terminal. (Cost: approximately $5,470) Advantages- Fast, high quality output with minimal operator intervention. Disadvantages - One secretary would have to walk some distance to pick u p documents and interrupt the other cancel or reprint documents, and would not be able to print unless the controlling terminal was running HPWORD. T w o 2 6 0 2 A s with tractor feed slaved from each terminal (Cost: approximately $5,120) Advantages - Output close to and controlled by originator. N o external interruptions. Disadvantages - Higher cost stationary if mounted cut sheets or preprinted high quality fan fold. Slower if manually fed. Conclusions When configuring printers i n HPWORD consider the following: Location and access of terminals and printers Required output speed and quality If possible, don't share manually fed printers More printers can often be more effective than higher speed printers Paper feeding methods are very important Interruptions to control printing should be minimized. 30 Computer News February 15, 1983 For Internal Use Only ,? .I Business Computers BGD "Building on Success" Sales Office Tour Roy HardcastlelBGD During December the European Sales Centre ran its "Building on Success" sales office tour. "BOS" was o n e of the events in the "Success 82/83" marketing program, the objectives of which are to: Double the customer base of HP commercial systems in Europe during the 18-month program by focusing sales efforts on the acquisition of new customers Position the HP 3000 a s an Integrated Information Management Promote the HP 2 5 0 a s the lowlevel entry to the HP 3000 range Strengthen the HP-OEM relationship Generate more new sales leads Achieve quota in FY'82 and FY'83. "BOS" was designed to bring new product information and details of new or changed strategies to field sales offices a t a local level. T o achieve this more than 2 0 videos were produced featuring HP senior managers and decision-makers. Members of the European Sales Centre, Factory Sales Group, showed these videos at 30 European sales OFfices, ranging from sunny Spain to the frozen tundra of Finland! A new and very important feature of the tour was the workshop session after each video. This gave the sales force the opportunity to express opinions and give feedback on each of the subjects covered. It has proved a highly valuable source of information, which the ESC will distribute to the Divisions and CMG after collation. The tour also provided an ideal opportunity to distribute the latest sales aids produced by the ESC including the audio tape "How to Win Against the IBM 3 4 and 38", an overhead slide pitch on the HP 3000/64. and our new "Words, Data and Graphics" solutions video. "Solutions" from Hewlett-Packard Harry AmphlettlBGD The European Sales Centre introduced a new sales aid on the "Building on Success" tour this December. Called "Solutions", it is the first in a series of highly professional videos which are designed for use in customer ~resentations.Number one in the seiies presents the case for the integration of Words, Data and Graphics. It is five minutes long, punchy and very impressive. An excellent tool for helping you secure orders! The video was produced using a technique known a s "tape-slide", the dynamic effect being the result of sequencing 3 5 m m transparencies. These transparencies, six carousels in all, are available along with the sound track and control tape for those offices with suitable equipment. "Solutions" has been a great success. Being highly international in flavor, it can be used in any sales region. Ordering information will be given shortly in Computer News, make sure your district has a copy! Khd Computer News February 1 5, 1983 For Internal Use Only -- 31 Computer Peripherals CPG Peripheral Price Reductions Janet BellICPG Price Reductions Product: Old FBP: Description: New FBP:* % Reduction: Workstation Discs 91 3 4 A 5 M b Winchester $ 4,500 91 3 3 A 5 M b Winchester 3Ih" floppy + 4,925 5 Mb Winchester 51/4"floppy 5,500 91 3 5 A + System Discs + 16.5 Mbyte Cartridge tape 7933H 404 Mbyte 79336 (3) 7933H's Tape Drives 7976A 1600/6250%" tape drive 7976 Option 222 (2) 7976's 2680A Option 505 Option 5 2 0 Option 5 2 1 (Ih M b rnem.) ( I Mb, del. std.) (1 M b mem.) M b accessory) (1 M b accessory) (2685 Print Station) Option 074-079 (Adds 7976A, deletes 797 1A) (Adds cartridge Option 0 9 8 tape, deletes 797 1A) 0/4 M b mem.) Option 505 (1 Mb, del. std.) Option 5 2 0 (1 M b mem.) Option 5 2 1 *Factory Based Price. USA domestic prices only. When ordering outside the USA please apply your local uplijt factor. Computer News For Intern,, Lab teams at the peripheral divisions design in producibility and continue to use our own technology to drive production costs down. These series of price reductions do not affect our profitability. but rather are passing along to the customer cost savings we have been able to achieve through MPN in action. The price reductions on the 2680 have been made ~ossiblethrouqh cost savings in the production of semi-conductor memory. Here is a chart of the price reductions effective February 1. In addition to these lower prices, remember that our new disc products, the 91 348, 9 1 3 3 8 , 7 9 1 4 and the 7914TD, complement the new 3000. Series 39, providing a significantly lower entry level price for 3 0 0 0 prospects. With prices at this all-time low, we wish you good selling! Printers 32 Price reductions, up to 3 1O/o, are currently being announced on many peripherals. These new prices place HP in an even more competitive position than we enjoyed before, and have been made possible by improvements in production productivity and reductions in the cost of semi-conductor memory. February 15. 1983 use o n l y ,? Computer Peripherals "A Manufacturer's Look at Quality and Productivity" Bob KellyICPG Hewlett-Packard has produced a major video tape to aid the sales force and our factories i n selling the MPN concept and strategy. It is entitled, "A Manufacturer's Look at Quality and Productivity". Using Paul Ely and the Boise site as hosts, the tape focuses on how a network of HP computer systems has caused great gains in quality and productivity at Hewlett-Packard. Specifically, the viewer will experience a manufacturers-tomanufacturers testimonial on how HP has been successful at reducing inventory levels by $ 1 5 0 million between 1978 and 198 1. In addition, i t highlights some of the most dramatic examples of increased productivity within the Hewlett-Packard organization. This tape will be seen at all the Productivity '83 trade shows and will be used as the cornerstone and model for one of the seminars which will be seen at the shows. This seminar will be presented by HP division, R & D, and Manufacturing Managers, while its title will be the same as the tape "A Manufacturer's Look at Quality and Productivity". A copy of "A Manufacturer's Look at Quality and Productivity" will be sent to every Field Marketing Manager, while it can also be ordered through CPC starting January 1, 1983. Its part number is 90697RZ. Any additional questions can be answered at Computer Peripherals Group, TELNET 1-376-3070. BSE HP Reduces Price of Graphics Package for Laser Printer DeLona Lang BellIBSE The price of the graphics package for HP's 2680 laser printer has been reduced by up to 21 O/o, depending on options ordered. This package includes firmware, memory, and graphics support software which en-. ables the user to print graphics on the laser printer from other sources. With this package, graphics can be output from non-HP sources utilizing a simple user written program, as well as from HP's graphics software such as' HPDRAW, HPEASYCHART, and DSG/3000. Depending on options ordered, US prices for the graphics package now range from $16,1 15 to $28,115 (both with two megabytes of memory) - a savings of as much as $7,500 over the old prices. These new prices also include freight in the US, and apply to both the laser printer and the 2685 laser print station. HP Adds New Option. that Doubles Disc Storage on Laser Print Station DeLona Lang BellIBSE A new option now enables users to double the disc storage on the 2685,4 laser print station while reducing its overall price by $ 1000. Customers can now select 128 megabytes of disc memory as an option when ordering the 2685A. This new option features the disc mounted in the same cabinet as the tape drive, as well. The standard components of the 2685A laser print station include a laser printer. tape drive, disc drive with 6 4 megabytes of memory, one graphics terminal, and one operator's console. US list price for the print station with the 128-megabyte disc is now $164,500 - a reduction of $1000. Service Pricing Changes for Boise Products Ed HesslBSE Effective February I , 1983, there will be several changes in service pricing for Boise products. The HP 2680A, 2608S, 261 1A, and 7976A monthly maintenance charges will not change. Monthly maintenance charges for the 7970B/E will increase only for options which include either the lo-boy ( $ 1 0 increase) or HP-IB ( $ 1 5 increase). CSD has a new installation pricing model which will lower installation charges slightly for most Boise products. Changes for other major Boise products follow: Old 2608A$109 $ 87 2 6 17 A $ 2 7 8 $222 2 6 1 9 A $363 $290 New (2/1/83) SMMC BMMC SMMC BMMC SMMC BMMC $131 $ 105 $334 $266 $381 $305 Computer News February 15, 1983 For Internal Use Only 33 Computer Peripherals Boise Bullet Artie StonelBSE T o date, some o f your customers have realized significant savings when ordering an HP 2 6 8 0 A laser printer from Boise Division. How? you ask. They've taken advantage o f Boise's 2 6 8 0 A upgrade program, which enables customers to trade i n their used system printers for credit toward a new laser printer. See the December 15, 1 9 8 2 issue of Computer News for details o f the program, and save your customers u p to $36,000 o n the purchase o f a new 2 6 8 0 A laser printer! Remember, though, the program is in effect only through April 30. Laser Printer Direct Mail Packet Sent to HP 3000 Customers responses generated by the campaign will be sent directly to you as soon as we receive them. Watch for these leads soon! DMD Instant Availability for the HP 7 9 14P/R and 7914TD Greg EngelbreitlDMD We delayed the introduction o f the HP 7 9 1 4 products by one month so that we could build a sufficient backlog to handle immediate orders. Well. as promised, Disc Memory Division will have a limited supply of 7 9 14P/R disc drives i n FGI this month for quick delivery. These units will be shipped o n a first come, first served basis. Please remember that these products will initially be supported only o n the HP I000 E-, F-, and A-Series computers. Support on the HP 3 0 0 0 should follow i n about two months. Make plans now to impress your key customers with a quick delivery o n one o f these outstanding new product offerings! HP 7 9 1 4 Article Title Correction The February 1 issue of Computer News printed an article incorrectly entitled "The HP 6 9 14 Shoots the Competition Full of Holes". The correct title is "The HP 791 4 Shoots the Competition Full of Holes." We regret any inconvenience this may have caused. DeLona Long BellIBSE GLD B y the time you read this article, HP 3 0 0 0 customers throughout North America will have received a direct mail packet outlining "Five Reasons Why Customers are Buying HP Laser Printers to Replace Their Line Printers." This packet features a flyer and matching envelopes, a laser-printed letter and a business reply card. The one-page flyer emphasizes the 2680's speed, print quality, low maintenance costs, and flexibility. It's written for busy customers who want hard facts and figures about how the laser printer can save them money. The direct mail campaign is sponsored by Business Computer Group Advance Information Program for Customers Boise Division. Copies have also been sent t o the 0 2 sales force i n North America: and any 34 Computer News February 15, 1983 f i r Internal use o n l y HP 9 1 2 1F Upgrade Kit: Double the Capacity of the HP 9 1 2 1 s Kathy KimballlGLD Availability is almost as quick for the 7 9 1 4TD. In March there will be units available for immediate shipment, also o n a first come, first served basis. If your customers originally purchased a new HP 91 2 I S : Single 3Y2-inch micro-floppy disc system, and would now like to have the capacity o f a dual drive, we have the answer. The new HP 9 1 2 1 F : Single microfloppy system upgrade to a Dual System, will be available March 1 , 1983. This upgrade will increase Computer Peripherals your customer's capacity from 270Kb to 540Kb, exactly double the original capacity. The installation of the second drive will require the customer to send the unit to a local Field Repair Center (where all units are currently sent now for repair). The Center will install the second drive and return the unit to the customer. The cost of the 9 1 2 1 F kit will be $ 5 7 5 . The installation fee (which is not included) is expected to average $ 9 0 , making the total cost to the customer approximately $ 6 6 5 . Remember, the 9 1 2 1 F kit doubles your customers capacity and will be available March 1, 1 9 8 3 . SDD A New Graphics Tablet for RS-232 Environments Bill FuhrerlSDD Now you can offer your customers a low-cost, color graphics workstation: the HP 2 6 2 7 A graphics terminal and SDD's new 1 7 6 2 3 A graphics tablet. T h e terminal provides the RS-232-C interface and the tablet provides comfortable, freestyle data input and CRT cursor control capability. With software like HPDRAW, GRAPHICS/ 1000-11 or GRAPHICS/9000, a 2 6 2 7 / 1 7 6 2 3 workstation is a costeffective way to provide tablet interaction in an RS-232-C environment. lncreased lnteractivity for lncreased Productivity The 1 7 6 2 3 A maximizes interaction with a terminal because cursor control is independent of the host computer. The results are faster response: time and increased operator productivity. High Resolution for High Quality Output Our new tablet offers two levels of resolution: either 390 x 5 1 2 points to match the terminal's screen, or 1 560 x 2 0 4 8 points for a resolution four times greater than the screen (except with DGL software). Your customers will appreciate high-resolution mode when preparing logos and diagrams for reports or overhead transparencies. Screen-resolution mode is useful for tasks that require rapid data transfer instead of high quality output. The 17623A -graphics tablet has two . data transfer modes, three pen modes, an on-lineloff-linekey, an enter point key for accurate coordinate transfer, and an axis invert key. Natural Operation for lncreased Comfort Moving the stylus on the tablet is a s natural a s writing with pen and paper. T h e tablet can be tilted to a comfortable angle for use o n a table and it's light enough to be held o n a lap. Both right- and left-handed operators can use the tablet with equal comfort thanks to a key which rotates the tablet's coordinate system. Flexible Digitizing Coordinate data can be sent to the computer in ASCII format for easier programming, or in binary format to reduce data transfer time. And users have a choice of coordinate transfer Computer News February 15, 1983 For Internal Use Only 35 Computer Peripherals modes. One coordinate can be sent for each press of the stylus for applications such a s menu selection, or a stream of data can be sent for freehand drawing or tracing applications. Simple Installation The tablet is easy to set up. An interface module plugs into the terminal's keyboard socket. The tablet and keyboard then plug into the module. No power cord is required because the module draws power from the terminal. Data sheets and field training manuals will arrive at your sales office soon. Shipments of the 1 7 6 2 3 A will begin on March 28. SDD is committed to giving you the graphics edge! How to Ensure Timely Deliveries to Your Customers Pat HartsonlSDD SDD receives many orders for units requiring options, but option numbers are often missing on the transmission. When this happens, the SDD/BID/ YHP order coordinator must contact the originator and request a change before shipment can be scheduled. The search for missing option numbers is costly, time consuming, and could delay delivery to your customer. Please check the CPL for required options before you transmit the order. Moving a stylus is a faster and more natural way to control the terminal's graphics cursor than using the terminal's arrow keys. 36 Computer News February 15. 1983 For Internal Use Only I Computer Peripherals Peripherals Group Discovers Big Bertha's Hidden Talents New Data Sheet for "Old Friends" Gretchen CoarlSDD After six vears. z . the HP 7220. 7221. and 9872 graphics plotters remain worldwide favorites. Our new data sheet emphasizes the characteristics that made the eight-pen plotters so popular: output quality, media flexibility, and attention to detail. Jan BellICPG Creativity and ingenuity joined forces when the Computer Peripherals Group used an HP 7580 Big Bertha plotter and an HP 9845 to generate posters for a Division Review Product Fair. Look for this data sheet on your literature shelf. In addition to a discussion of features, three pages are devoted to technical and business applications for graphics. And you'll find an explanation of the differences between HP-GL and compacted binary. From workstations in Boise and Vancouver, we generated text for the posters on the 9845. The words were copied to the internal printer and distributed to managers for editing. Corrections were made on-line before the posters were plotted. We also used the 9845 to create a large grid pattern which served as a unifying background for the posters. New data sheet for the 8-pen graphics Plotters The grid pattern was drawn first. We filled a 7 5 8 0 drafting pen with white ink and plotted the grid on gray pantone paper. The text was then plotted over the grid with transparency pens. (Paper pens didn't work because of the coating on pantone paper.) Configuration Data for the HP 2601A Printer Used With the Series 100 Finally, we mounted the plots on poster board and hung our striking posters on fabric displays. We're impressed with the 7580's flexibility. This plotter handles posters as easily as it produces drafting diagrams. Tell your customers about it and try it yourself next time you need display art. VCD A1 GrubelVCD Current copies of the HP 2601A Daisywheel Printer Installation and Reference Manual contain some errors regarding datacomm configurations when used with the HP 125. Since the configuration is the same for the HP 120, this article Baud Rate: 1200 Ptr Nulls: 0 EVEN Parity: SRRXmit: OFF The next printing of this manual, due soon, will correct these errors as well as include additional system configurations for support that has recently been announced. applies to the Series 1 0 0 in general. Section Ill, page 5 shows the Series 1 0 0 menu with X-on/X-off set to receive and parity set to none. The proper settings, recommended by POD are: Straps: xz SRRlnvert: OFF Hndsk: etX Xon/Xoff: Xmit By the way, the configuration for the HP 2602A Daisywheel Printer, just announced on November 1, is also as listed above for the Series 100. Computer News February 15. 1983 For Internal Use Only 37 Computer Peripherals New Workstation Printer Configuration Guide Available Word Processing Software Printer Support Mike PolanskylVCD Now that Vancouver's low-cost Daisywheel Printer (HP 2 6 0 2 A ) and the Dual B i n Sheet Feeder for the 2 6 0 1 A ( 2 6 0 1OD) have been introduced, a quick look at word processing software support is i n order. System ( I Software Since all o f the support issues have not been resolved, we'll give you all the information we have at present with the understanding that your inputs may change our approach. 2601A 2602A 26010D Series 100 Model 120 Series 100/Word Supported Supported Supported Model 125 Series 100/Word Supported Supported Supported Model 125 Wordstar/l25 Supported Supported Unsupported (See Note 1) Series 3000 I II 1 (Slaved to HP Word (Rev.AO1.00) HP 2626W) Supported Supported Supported (Direct Connect) Supported Future Slate. TDP, Edit Future 1 1 Series 80 HP-85/86/87 Wordstar. Word 80 HP 250 Text 250 Future HP 2647F Word/47 Supported Supported Future Future Future Note 1: The Vancouver Division realizes the importance of gaining support for the sheet feeder with Wordstarll25. We are looking into the possibility. 9 ;\ 38 Bob WeislVCD I Computer News February 15. 1983 For Internal Use Onlv Support plans are sometimes altered because o f inputs from the field. W e can't stress enough that your comments will help shape future support, especially for word processing products where available software IS critically important. With the addition of the HP 2 6 0 2 A Daisywheel Printer, we have updated the Workstation Printer Configuration Guide. When a workstation printer is being ordered, the determination o f which interface option, cable, system driver, etc., to order can be confusing. This set of configuration tables from VCD can help eliminate costly errors that might otherwise result. This latest revision of the Configuration Guide includes workstation printer configurations with the new Series 1 00 and Series 2 0 0 products. as well as the 2 7 0 0 Series o f terminals and other new HP hosts and svstems. IfZyouwould like a copy, please send a COMSYS COMSYS code is -- (VCDVs . - 5400) to your sales support contact at VCD. Please supply us with your name, address, and COMSYS code. Region/Area Contact Eastern Sales Region Bob Weis Canada Bob Weis Neely Sales Region M i k e Polansky ICON Countries M i k e Polansky Midwest Sales Region Harold Fast Southern Sales Region Harold Fast Europe Harold Fast ~'-? Backtalk Keeping Customers Current Fosters Success One selling factor leading to success is iterated during interviews with some of the top ten SRs for each month. This is the habit of consistently informing customers of the latest Hewlett-Packard hardware and software offerings. Some of the top salespeople who mention how important updating customers is include Harry Haayer of the San Diego, CA sales office; Bill McCarrick, Atlanta, GA; Mark Wedgworth, Westlake Village, CA; and Vince Wojteczko, Orlando, FL. Military customers, and some others that like to standardize on particular equipment systems, may find it irritating to learn HP has just introduced another state-of-the-art computing system. However, they would rather be able to evaluate new equipment and capabilities than to be left uninformed on the basis that "the customer wants to keep buying the same old stuff anyway." One of Vince Wojteczko's customers, a large government supplier, had specified the HP 9835 for a repeat procurement. This was for use in developing a control system for an Italian helicopter. The customer had spent about $300,000 for desktop systems during FY '82, and was well entrenched i n using the 9835s. Vince went to work, and by convincing the customer of the HP 9826's and 9836's increased friendliness and cost-effectiveness, he converted them to the newer products. The total order amounts to 2 4 combined 9826s and 9836s, with a volume of HP scopes and HP 9 8 7 6 printers as well. The customer is now making good progress in upgrading to the new equipment. ATP Product Description John VegalNeely San Diego When giving this data to a customer explain that prices are only stated to compare the configuration possibilities. My experience is that customers and HP personnel quickly begin to understand the ATPpossibilities after viewing the flowchart on the next page. DSN/Advanced Terminal Processor (ATP Subsystem) The ATP Subsystem is composed of one SIB (System lnterface Board), one or more AlBs (Asynchronous lnterface Board), and a motherboard which accepts various Mini Boards to deal with various types of direct connect or modem ports (modem ports only on the Series 64). Given the following convention: HP-DCA = RS-422 / 5 Pin Compact Connector, HP-DCB=RS-232 / 3 Pi17 Compact Connector, ordering an AIE3 (30 145A) with no option will get you (3) mini boards each handling (4) RS-422 5 Pin Compact Connectors. Each Option 0 0 2 ordered will replace one mini board (4 ports) with the RS2 3 2 3 Pin Compact Connectors. Technical Specifications which defines the mechanical and functional characteristics of the digital interface between terminal equipment and modems. RS-449 is divided into low speed (RS-423 unbalanced circuits) and high speed (RS-422 - balanced circuits). The full implementation of RS-449 would necessitate two connectors (37 pin and a 9 pin). HP has decided to only partially implement the RS-449 recommendation. Our offering uses RS-422 and only 5 pins (balanced or twisted pairs for receive and transmit lines plus a ground). Benefits Line lengths up to 4000 feet (1 2 2 0 meters) Data rates u p to 19.2k bps (future capability) Noise immunity against RFI (Radio Frequency Interference), EM1 (Electromagnetic Interference) and ESD (Electro-Static Discharge) Performance improvements (micro/port with buffering). RS-449 is an EIA (Electronic Industries Association) Recommendation Sales Picture 3 0 144A DSN/ATP System Interface Board (SIB) 301 45A 001 002 DSN/ATP Direct Connect Port Cntrlr First Port Cntrlr on Series 6 4 Replace 4 RS-422 ports with 4 RS-232 ports 301 5 5 A 001 DSN/ATP Modem Port Cntrlr First Port Cntrlr on Series 64 Computer News February 15, 1983 For Internal Use Only 39 Backtalk Flowchart Options 1) Ordering a 262X (except 2621 B ) or 264X with Option 0 3 5 adds RS-422 receivers and drivers to the terminal. 2) Terminal Upgrades (except 2 6 2 1 B ) : 2 6 2 1A/P, 2622A, 2 6 2 3 A order 13266E 2624A/B. 2626A/W order 1 3 2 6 6 E Option 0 0 1 264XS order 13260E (Option 0 0 3 for 2 6 4 8 A and Option 0 0 6 for 2 6 4 7 A ) w UeLE 18 L I W L- r' WRN-W mwl~n CON --A 3) Terminal Cables (terminating into 3 or 5 pin male compact connector all 5 meters long): 13222P (262X / RS-422) 3 3222X (262X / RS-232) 132321 (264X / RS-422) 13232X (264X / RS-232) 13242X (262X Port Two / RS232) 4) Adaptor Cable ( 3 0 15 2 A ) used to convert any standard 25 pin male cable to the new compact 3 pin RS2 3 2 connector (5 meters) 7 - - 3 AN w-WOOYPYX + @ + ' CONH CrnYP - rn -xm-1 -YW \ UBLP 'f' 5) Building your own 3 or 5 pin Compact Connectors: RS-422: 9 2 2 2 5 A - 5 pin male 922258 5 pin female 9 2 179D - shielded 5 wire / 2 4 AWG (sold by the meter) - 3 pin male RS-232: 9 2 2 2 4 A 922248 3 pin female 9 2 1 79C - shielded 3 wire / 2 4 AWG (sold by the meter) - - Crimp Tool: 9 2 2 2 9 A (used for all compact connectors to connect shield) HEWLETT PACKARD Hewlett-Packard Computer Marketing Group, 1 9 3 2 0 Pruner~dgeAvenue. Cupert~noCA 9 5 0 1 4 USA 4 0 8 9 9 6 9 8 0 0 COMSYS CODE 501 5