Your Trusted Building Management Solution.

Your Trusted Building Management Solution.
TELS Works.
We Make
Total Building Management
Easier Than Ever.
Direct Supply® TELS®
TELS is a web-based building management system that makes running your
communities easier than ever.
TELS helps your staff stay on top of everything – from tracking equipment to
scheduling preventive maintenance – keeping your communities compliant with
regulations, your physical assets secure, and your staff and residents safe.
When you implement TELS, your organization can manage facility maintenance –
such as Life Safety codes, loss prevention, disaster preparation, staff training,
maintenance work schedules and much more – in an exciting new way.
Direct Supply® Local Services™
Local Services saves you time by being your one point of contact for all your service
needs – now you only need a single number for a variety of maintenance services.
Whether it’s plumbing, HVAC repair, electrical, landscaping and snow removal and
more, we’ll send out a service provider that meets your standards of excellence.
Thanks to detailed repair records automatically uploaded into TELS, our providers
will know the make, model and repair history of your equipment when they show up
at your door, fixing your equipment the first time with little or no needed follow-up.
Plus, you’ll save money by never paying a repair cost for equipment that’s still under
warranty (we’ll track it for you)!
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We Make it Easier to
We Make it Easier to
Get More Work Done.
Find a Service Provider.
TELS Mobile
Local Service Expertise
Take Direct Supply® TELS® on the road for continuous
visibility into your buildings. With TELS Mobile
you get a high-level view of each of your building’s
statuses right on your smart phone or mobile device.
TELS Mobile shows you all of your buildings in your
region, their past-due Life Safety tasks, any overdue
tasks the buildings may have and when your staff last
logged in to TELS.
Direct Supply® Local Services™ chooses only those thirdparty providers who live up to your highest standards.
We source these local providers in your area for HVAC
repair, plumbing, electrical, drain cleaning, snow removal,
landscape maintenance and kitchen and refrigerator repair.
Instead of calling multiple service providers, you only
need one number for all your building service needs.
Why bother writing down temperature readings and
entering them into TELS later on? With the latest
version of TELS Mobile on your iPhone®, iPad®, and
iPod touch®, simply purchase a temperature sensor,
take a reading, and the app will upload the reading
automatically to your Log Book or Work Order –
doing the work for you.
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Jim Noddin, Vice President of Property Management,
Genesis Healthcare
24/7 Availability
Just give us a call at 888-433-3224 and we’ll dispatch a
maintenance professional as soon as possible.
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Temperature Sensors
It took one of our Maintenance
Directors half as much time to do
these tasks because he had
TELS Mobile.
Single Point of Contact
Competitive Pricing
We’ve leveraged Direct Supply’s purchasing power
and researched, identified and eliminated common
hidden charges.
“
Working with Direct Supply has been a great experience
so far. Being able to call one number for many tasks and
having the vendors already pre-screened by Direct Supply
takes so much of the legwork out of my day.
Gary Shafor, Plant Manager,
Chestnut Hill Healthcare
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“
I’d say my deficiency rate has gone down
about 90% overall because of TELS.
Carl Hogan, Maintenance Director for P&M Healthcare Resources, Arlington, TX
We Help Your Communities
Stay in Compliance.
Life Safety Compliance
Life Safety code compliance is a challenging and time-consuming process for your
buildings. Direct Supply® TELS® will help your staff stay on top of required tasks – such
as water temperature checks, fire drills and generator testing – in a reliable way. TELS
also allows you to log on and check the completed tasks of your staff and buildings from
anywhere there’s an internet connection. It’s the one tool your staff needs for keeping
consistent documentation.
OSHA Compliance
When it comes to OSHA compliance, your Risk Managers need a streamlined system
to simplify Loss Prevention in your buildings. TELS helps with OSHA record keeping
and compliance, including bloodborne pathogens, lockout/tagout, OSHA 300 incident
reports and more.
Safety Committee Program
It takes proactive dedication to implement a Safety Committee program for Loss
Prevention in your buildings. With TELS, putting a Safety Committee into operation
is simple thanks to our program DVD and comprehensive binders, providing all the
information you need to implement the module in your facilities.
Disaster Management & Emergency Preparation
Preparing for an emergency is vitally important to the well-being of your staff and residents.
TELS’ Disaster & Emergency Preparedness (DEP) system is an all-encompassing tool
that allows your users to create disaster plans and emergency contact lists directly in
TELS. All your tasks are housed in your TELS work schedule, and corporate users can
monitor a specific building’s plans from anywhere.
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We Help You
Keep Your Equipment
Lasting Longer.
Maintenance Schedules
Making sure tasks are completed properly and on time is one of
the most important parts of the maintenance of your building.
Maintenance schedules from Direct Supply® TELS® allow your staff
to see the tasks that need to be done and check them off as they go.
The schedules also allow you to keep an eye on buildings that may be
falling behind.
Warranty Tracking
Avoid unnecessary repair costs by knowing what equipment is covered
under warranty. TELS, along with Direct Supply® Local Services™,
helps you keep all of your equipment warranty information in one
convenient place for easy access, saving you thousands of dollars.
Repair Tracking
TELS and Local Services help you understand the costs of your
equipment by tracking the cost of repairs over the life of your
equipment. This allows staff to make informed “fix or replace”
decisions based on your equipment’s history.
Capital Equipment Reporting
You need as much information as possible to make large-scale
decisions on equipment purchases for all your facilities. TELS and
Local Services make it easy to view age, repair records, original
unit costs and more to help you decide how to choose and replace
new equipment.
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We Give You a
Better View Into
Your Buildings.
Work Orders
You can bring the same visibility, accountability and communication you enjoy from Direct Supply® TELS® to
all your maintenance projects – no matter the size of your campus or community. Work Orders let your staff
enter unscheduled maintenance tasks – like fixing a leaky faucet or changing a light bulb – into the TELS
system. These tasks can then be prioritized and tracked so that you can be sure they’re completed quickly
and efficiently. They can even be launched directly from a variety of work order and electronic health records
platforms! Also available on TELS Mobile.
Department-Based Work Schedules
TELS Department-Based Work Schedules enables you to create and drive standard processes in your
Housekeeping, Dietary and Clinical operations. Implementing standard processes, driving accountability and
quality assurance, improving staff training and reducing confidentiality issues are just some of the benefits
Department-Based Work Schedules will give you, so you can work smarter in your community. Also available
on TELS Mobile.
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Service Provider Management
Now you only have to call one number for a variety of service needs for your buildings – Direct Supply Local
Services. For a better view into your operations, we’ll give you reports that break down the services that are
performed at each of your buildings. We’ll even provide you with high-level visibility into your costs, including
what your communities are spending on maintenance by building, region and service type.
TELS saved us a tag. The surveyor was ready to
write us up, but the work orders documentation
answered her questions.
Ronnie Williams, Corporate Maintenance,
TriSun Healthcare
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We’re in Your Neighborhood.
One call to Direct Supply® Local Services™ connects your communities to our network of licensed,
pre-qualified service providers.
Call us today to find out if Local Services is available in your area!
directsupplylocalservices.com
“
With the use of Direct Supply
Local Services we feel confident
our facilities get the best pricing
and service for our area.
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888-433-3224
Richard T. Evans
Division Director Facilities Engineering,
Sava Senior Care
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