June|July 2008 - BOWE Client.com
Transcription
June|July 2008 - BOWE Client.com
IT’S NOT ONLY THE QUALITY YOU TRUST. It’s the reputation you leave behind. Floor sanding professionals trust the quality of 3M™ Regalite™ Abrasives to deliver superior results. Long-lasting Regalite abrasives start sharp, stay sharp, run cool and cut fast. It’s not only the optimum durability and performance that craftsmen can count on. It’s the reputation for excellence that’s left behind with each smooth, beautiful finish. Add 3M safety products and you can be confident that these government certified products will help protect you while on the job. For more information on the full line of Regalite abrasives or 3M safety products, call 1-800-494-3552. www.3M.com Making your job a whole lot easier. TM 3M, Regalite, the PURPLE color of these abrasives and the Plaid Design are trademarks of 3M. © 3M 2006 Bona’s waterborne line-up... * All GREENGUARD certified See your Bona distributor or go to bonakemi.com/waterborne for more details. *Bona Strong™ now also in Satin Circle 1 on Reply Card Bringing out the best in hardwood floors Circle 2 on Reply Card Contents June|July 2008 Vol. 21.3 Features Florida’s Finest The 2008 Wood Floor of the Year winners are showcased. page 67 Strip Flooring By Michelle Desnoyer For our “A Day in the Life” feature, Hardwood Floors heads to Las Vegas. page 85 67 Your Business Live and Learn By Dean Hultman Sometimes the customer is not always right. page 29 Legal Brief By Mike Lund Understand the basics of a good contract. page 32 Money By Dr. Albert Bates Are you making the right financial decisions during this economic downturn? page 38 Management By Jim Blasingame Take these simple steps to create a business plan. page 42 85 On the Cover: Wood Floor of the Year winner Palembas Hardwood Floors Inc. For more, see page 66. Photo by Hewitt Garrison Architectural Photography. June|July 2008 ■ Hardwood Floors 5 Contents On the Job Ask the Expert 23 In Every Issue Chairman’s Message Answers on shiny spots after removing adhesive, rolling finishes and wear from dog nails. page 47 From the Field By Mike Sundell Confused about “urethane” finish terminology? Find answers here. page 50 page 8 NWFA News page 10 Troubleshooting By Tony Robison The cause for this cupped floor isn’t immediately obvious. page 54 Woodworks page 23 Step by Step Ad Index By Kim M. Wahlgren See the steps to apply one of the many oil finishes on today’s market. page 107 page 56 Showcase Techniques page 118 By Kim M. Wahlgren Know how to hook up power safely on the job. page 60 56 Product Focus Tools + Supplies page 93 Special Advertising Section: Imported Wood Flooring page 105 6 Hardwood Floors ■ June|July 2008 Industry News Notes Product Report page 111 page 114 People Events page 113 page 117 Circle 3 on Reply Card >>chairman’s message NWFA The magazine of the National Wood Flooring Association NWFA Chairman Ken Schumacher NWFA Executive Director/CEO Edward Korczak, CAE NWFA Offices 111 Chesterfield Industrial Blvd. Chesterfield, MO 63005 U.S.: 800/422-4556 • Canada: 800/848-8824 Local and Int’l: 636/519-9663 • Fax: 636/519-9664 E-mail: [email protected] • Web Site: www.nwfa.org Editorial Advisory Committee Genia Smith, Chair (Accent Hardwood Flooring Inc.) Sprigg Lynn, Board Liaison (Universal Floors Inc.) Angela Crowl (Dominic A. DiFebo & Sons) Joe Boone Jr. (Wood Floors Online.com Inc.) Robert Humphreys (Majestic Wood Floors Inc.) Brenda Kubasta (Oshkosh Designs) John Lessick (Apex Wood Floors Inc.) Robert McNamara (Bostik Inc.) Charles Peterson (The International Parquetry Historical Society) Publication Staff Kris Thimmesch Publisher Kim M. Wahlgren Editor Catherine Liewen Managing Editor/Art Director Michelle Desnoyer Associate Editor Bonnie Madison Production Director Marjorie Schultz Electronic Production Manager Scott Packel Sadye Ring Production Assistants Gretchen Kelsey Brown Peter Brown Group Publishers Sharon Siewert Administration Director/Accountant Kara Clark Controller Denise R. Thompson Circulation & Database Director Colleen Wenos Circulation Assistant Pam Walker Sales Coordinator Editorial and Advertising Offices: Athletic Business Publications Inc. 4130 Lien Road • Madison, WI 53704 Phone: 608/249-0186 • 800/722-8764 Fax: 608/249-1153 E-mail: [email protected] Web Site: www.nwfa.org CHANGE OF ADDRESS: In order to ensure uninterrupted delivery of Hardwood Floors, notice of change should be made at least five weeks in advance. Direct all subscription mail to Hardwood Floors, 4130 Lien Road, Madison, WI 53704-3602, call 800/722-8764 or fax 608/249-1153. For faster service, visit us online at www.nwfa.org/member/mag.aspx. Single copy price is $8. Subscription price is $40 for seven issues in the U.S.A. and Canada. International subscriptions (via airmail) are $65. Hardwood Floors is published bi-monthly, plus the annual industry resource book, and distributed without charge to those active in the wood flooring industry. POSTMASTER: Send address changes to Hardwood Floors, 4130 Lien Road, Madison, WI 53704-3602. Publication Mail Agreement #40049791. Canadian mail distribution information: International Mail Express, Station A, P.O. Box 54, Windsor, ON N9A 6J5. Printed in the U.S.A. © 2008 Athletic Business Publications Inc. and National Wood Flooring Association. Reproduction in whole or in part is prohibited. ALL RIGHTS RESERVED. (ISSN 0897-022X) Periodicals Postage Paid at Madison, Wisconsin, and at additional mailing offices. 8 Hardwood Floors ■ June|July 2008 Winning Examples By Ken Schumacher Chairman, NWFA f you are a contractor installing wood floors for a living, this issue of Hardwood Floors can be a useful marketing tool. It highlights the winners of the National Wood Flooring Association’s 2008 Wood Floor of the Year contest, and provides many examples of how you can step up your installation game. The Wood Floor of the Year contest was started in 1990 as a way to encourage and recognize innovative craftsmanship and design in wood flooring installations. Since the program began, 178 awards have been presented to NWFA-member companies throughout the U.S. and Canada, as well as in Russia and Finland. This year’s contest yielded a record number of entries: 232 from 116 companies in five countries, including the U.S., Canada, Austria, Ireland and Malaysia. NWFA members from all 50 of the United States, as well as 54 countries, voted for their favorite floors based on technical difficulty, installation quality and overall appearance. The winning entries profiled in this magazine show you—and your customers—all the possibilities wood floors offer. For example, the winning installation in the Best Kitchen/Dining Room NonCNC (hand-cut) category illustrates how an installation of solid plank ash flooring can be improved with a simple aluminum feature strip. Another example is the winner of the Best Engineered (nonCNC) and Members’ Choice awards, which was crafted using more than 12,000 individual pieces of wood—something that can be accomplished on a much smaller scale with scrap material from other jobs. Not only are the floors beautiful, but the results can be profitable as well. Use this magazine to help your customers think outside the box. The resulting floors could land you on the pages of Hardwood Floors as one of next year’s Wood Floor of the Year winners. ■ I This issue can be a useful marketing tool. EnhancedwithInteriors PRESTIGE HARDWOOD FLOORING ™ The Alternative to Ordinary Wood Flooring SANTOS MAHOGANY Nearly Twice Oak’s Hardness and Stability One Example of The Industry’s Best Wide Plank Flooring Serving you from our new leading-edge facility. DEAN HARDWOODS, INC. OFFICES, MANUFACTURING, SHOWROOM & DISTRIBUTION 9244 Industrial Boulevard, NE • Leland, North Carolina 28451 TOLL FREE: (877) 430-0883 • (910) 763-5409 • FAX: (910) 763-3748 EMAIL: [email protected] • WEBSITE: deanwood.com Circle 4 on Reply Card Member: Architectural Woodwork Institute, International Wood Products Association, National Hardwood Lumber Association, National Marine Manufacturers Association, National Wood Flooring Association, and the United States Chamber of Commerce. >>executive director/ceo message NWFAnews news and information from the national wood flooring association | www.nwfa.org Fabulous Wood Floors By Ed Korczak, CAE Executive Director/CEO oday’s consumers are more educated than ever before. In fact, most people do a significant amount of research before making a major purchase, and analysis of consumer spending habits shows that the larger the ticket price for the purchase, the more research a consumer does before buying. With this knowledge in mind, it is important that we, as an industry, provide accurate, understandable and meaningful information to consumers about wood flooring. That is why, for the first time, the National Wood Flooring Association is working to create a consumer-based wood flooring magazine. The NWFA already has a magazine that has been educating the wood flooring professional for years—you hold the evidence of that in your hands right now—but this is the first time the NWFA has reached out to a consumer audience on such a large scale. A recent MarketTools survey showed that 65 percent of U.S. consumers were willing to pay up to 5 percent more for products made using renewable resources. Since we know that wood flooring is the only renewable flooring material, the NWFA’s Promotions and Public Relations Committee has been working for several months with an outside agency to produce a 100-page, one-time custom magazine called Fabulous Wood Floors to help better educate consumers. This publication will provide consumers with detailed information about all aspects of wood floors—the different types of flooring available, style differences, species options, design alternatives, installation techniques, finish technologies, maintenance routines, environmental benefits and much, much more. What is even better is that the magazine will include hundreds of photos—many of them NWFA Wood Floor of the Year winners and entries—so consumers can see the many options offered by wood floors. If you have entered the Wood Floor of the Year contest in the past, there is a very real possibility that your floor could be featured in this publication, giving you significant exposure to a large consumer audience. Our members have told us for years that they need this kind of collateral to help market their products and services, and now we are giving it to them. NWFA members will have the opportunity to purchase bulk copies of this publication to use as a marketing tool for their business. For $1.50 per copy, the magazines will be available “as is” and can be customized simply by adding a label identifying your company. For about $2 per copy, for a more professional and “finished” look, they can be custom printed on the front cover to include your company name and logo. Currently, the production schedule for this magazine projects a newsstand distribution date of mid-September, which is just in time for the fall buying season. Think about it … where else can you get such a comprehensive marketing piece at such an affordable price? It is just one more of the many benefits available to members of the NWFA. Find out more about this program, and all the various programs the NWFA offers its members, at 800/422-4556 (U.S.), 800/848-8824 (Canada), 636/519-9663 (local and international) or at www.nwfa.org. ■ T Where else can you get such a comprehensive marketing piece, at such an affordable price? 10 Hardwood Floors ■ June|July 2008 Circle 5 on Reply Card >>nwfa certified professionals NWFACPnews news and information from the nwfa certified professionals | www.nwfacp.org Let Them Know By Don Conner President, NWFACP n a tight economy like the one we are experiencing right now, many consumers are looking to save money any way they can. With wood flooring companies popping up every day, and cheap, noncertified labor becoming more and more abundant—and likely taking business away from you—how can you justify the work and expense associated with becoming a certified wood flooring professional? The best way to differentiate yourself from your noncertified competition is to explain to your customers how your services differ from the services offered by low-cost flooring providers. Let them know that certification is a way of validating your industry knowledge and expertise—a way of showing your customers that you are recognized as an expert in your field—and that they can trust you to get the job done right the first time. Let them know what you did to become a certified professional. Tell them about the tests you have taken, the reports you have written and that have been reviewed by a third-party board for accuracy, and, if you attended a trade school to hone your wood flooring skills, tell them about that, too. Then show your customers how this knowledge is applied to the work you do. Explain how that knowledge will help you help them select the best species, installation method and finish for their home or business, lifestyle and budget. Let them know that no matter what, the materials they choose will cost the same whether you provide them or the low-cost company does. Explain that the only real difference will be in the installation, sand and finish costs, and that your training and expertise means that they will not be taking chances with the thousands of dollars in materials they will be putting into their home or business. Ask them if that is a risk they are willing to take. Also let them know that your Code of Conduct requires that you stand by your products and the work you do, no matter what. Ask them if the other companies they have talked to will do the same, and if so, if they will put it in writing. The bottom line is that in a tough economy, it is hard to walk away from work, but when it comes down to just doing the work, or doing the work the right way, you have only one thing to remember: Your reputation is at stake. You worked hard to earn that certification. Make sure you maintain its integrity. For more information about the certification programs offered by NWFACP, visit the NWFACP Web site at www.nwfacp.org, or contact NWFACP toll-free at 866/418-5408 (U.S.), toll-free at 800/848-8824 (Canada) or at 636/728-1922 (local and international). ■ I Let them know that certification is a way of validating your industry knowledge and expertise and that they can trust you to get the job done right the first time. 12 Hardwood Floors ■ June|July 2008 Circle 6 on Reply Card >>education and training NWFAnews news and information from the national wood flooring association | www.nwfa.org A Complex Craft Complex designs are the norm at the Custom Design & Craftsmanship School, which was held in St. Louis last February. t was a busy spring for technical training from the NWFA. Classes and instructors included: I Custom Design & Craftsmanship School >> February 27-29 in St. Louis Director of Technical Training Steve Seabaugh led the instruction and was assisted by Technical Services Advisor Frank Kroupa. Volunteer instructors included: Daniel Racareanu, American Woodcraft Inc.; Rob Johnson, Basic Coatings; Mike Rocher, BonaKemi USA Inc.; Wayne Lee, Clarke American Sanders; Jamie Lupresto, Diamond Flooring; Michael Dittmer, Michael Dittmer Wood Floors; Roland Ives and Russell Ables, MicroGraphic Innovations Inc.; Tom Peotter, Oshkosh Designs; Daniel Boone, Powernail Company Inc.; Brad Swindoll, Radical Floor Designs; Mark Scheller, Scheller Hardwood Floors Inc.; Chuck Garvey, Timbermate USA Inc. and Lägler; and Tony Robison, Washington Wood Floors. NWFA 2008 Technical School Schedule August 26-29..................Advanced Intermediate Install. and Sand & Finish............Atlanta September 9-12..............Advanced Intermediate Install. and Sand & Finish............St. Louis September 16-19............Wood Flooring Basics ......................................................St. Louis September 22-25............Wood Flooring Inspection ................................................St. Louis October 7-11 ..................Expert Installations ..........................................................St. Louis October 13-15 ................Expert Sand & Finish ........................................................St. Louis October 22-24 ................Intermediate Install. and Sand & Finish ............................Phoenix November 5-7 ................Wood Flooring Makeover-Basic to Advanced ..................St. Louis November 12-14 ............Intermediate Install. and Sand & Finish ............................Minneapolis 14 Hardwood Floors ■ June|July 2008 For more information: NWFA 111 Chesterfield Industrial Blvd. Chesterfield, MO 63005 800/422-4556 (U.S.) 800/848-8824 (Canada) 636/519-9663 (local and intl.) [email protected] www.nwfa.org Wood Flooring Inspection >> March 10-13 in St. Louis Don Conner of Mullican Flooring led the school and was assisted by Glen Miller, assistant technical training director of the NWFA. Volunteer instructors included: Drew Kern, Floor Works; Jon Namba, CFI; Tim Moore, Moore & Neville Inspection & Consulting Services; Richard Kass, Master Flooring Inspectors; Howard Brickman, Brickman Consulting; Cathy Duncan; and Ginna Kennedy, Ginna Kennedy Law Office. Advanced Intermediate Installation and Sand & Finish >> April 8-11 in San Francisco Seabaugh led; volunteer instructors included: Dennis Plaut, 3M; Avi Hadad, Avi's Hardwood Flooring; Rob Johnson, Basic Coatings; Pat Cooney and Mathias Klein, BonaKemi USA Inc.; Sheldon Walker, Clarke American Sanders; Craig McIntosh, Dura Seal; Mike Osborn, Glitsa American Inc.; Don Smithson and Jean-Paul Pierre, Golden State Flooring; Brett Butler, Lenmar Inc.; Greg Mihaich, Norton Abrasives; Donald Bouchard, Perfection Home Flooring; Gary Arnold, Powernail Company; Chuck Garvey, Timbermate USA Inc. and Lägler; Larry Subervi, UFloor Systems Inc.; and Todd McDonald, W.D. Flooring. The lead distributor was Golden State Flooring (South San Francisco, Calif.). Intermediate Installation, Sand & Finish >> April 23-25 in St. Louis Seabaugh led; volunteer instructors included: Jim Schumacher, 3M; Daniel Racareanu, American Woodcraft Inc.; Sharon Smith and Rob Johnson, Basic Coatings LLC; Matthew Thrane and Cameron DeMar, BonaKemi USA Inc.; Brian Fussell, Clarke American Sanders; Roger H. Barker, Fortifiber Building Systems Group; Chris Pryjomski, Glitsa American Inc.; Mark Mukosiej, Powernail Company Inc.; Mike Kearns, Primatech Inc.; Chuck Garvey, Timbermate USA Inc. and Lägler; and Woody Hilscher, UFloor Systems Inc. Advanced Installation, Sand & Finish >> May 6-9 in Hartford, Conn. Seabaugh led; volunteers included: Jim Schumacher, 3M; Rob Johnson, Basic Coatings; Gregg Bethune and David Darche, BonaKemi USA Inc.; Jeff Marcum, Cherryhill Mfg. Corp.; Mike Farrell, Clarke American Sanders; Steve Bewsher, Dura Seal; Dave Posey, Floor Style Products; Charles Peterson, The Int’l. Parquetry Historical Society; Craig Dupra, Lenmar; Greg Mihaich, Norton Abrasives; Tom Peotter, Oshkosh Designs; Dick Ayers, Porta-Nails Inc.; Pat Donworth, Powernail Company; Johannes Boonstra, Synteko Floor Finishes; Augustine Trevor Langdon, T & J Flooring Plus; Chuck Garvey, Timbermate USA and Lägler; and Woody Hilscher, UFloor Systems. The lead distributor was Leese Flooring Supplies Inc. (Manchester, Conn.). Circle 7 June|July 2008 ■ Hardwood Floors 15 >>convention NWFAnews news and information from the national wood flooring association | www.nwfa.org Sunshine State Welcomes NWFA The wood flooring industry headed south to Fort Lauderdale, Fla., the “Venice of the South,” March 25-28 for the 23rd Annual NWFA Conference and Wood Flooring Expo. Photos by Kent Meireis Attendees gathered at the beach for the opening reception, which included food, cocktails and music, as well as some more unusual Floridian entertainment, like crab races (below). 16 Hardwood Floors ■ June|July 2008 Former Miami Dolphins coach Don Shula kicked off the show with his presentation, “How to Get Maximum Performance From Your Team.” The show featured a slate of educational seminars aimed at helping attendees improve their businesses. The theme of this year’s convention was “Surviving in a Down Market.” June|July 2008 ■ Hardwood Floors 17 >>convention NWFAnews news and information from the national wood flooring association | www.nwfa.org There were 3,411 wood flooring professionals at the show, 85 of which attended the first-ever Inspector Symposium, and 577 booths occupied by 306 companies. Technical demonstrations during the Expo, such as this one on board replacement, were a big draw. Attendees could vote for both the Wood Floor of the Year Members’ Choice award and the winners of the Xtreme Makeover competition. For this year’s Xtreme Makeover, contractors sent in before-and-after shots of the projects prior to the show. In the category for floors totaling less than $1,000, first place went to Universal Floors Inc. (Washington, D.C.); second place to Washington Wood Floors (Manassas, Va.); and third place to Universal Floors Inc. For floors totaling more than $1,000, first place went to Universal Floors Inc.; second place went to Modern Tech Floors LLC (Portland, Ore.); and third place went to Washington Wood Floors. 18 Hardwood Floors ■ June|July 2008 At the awards dinner on March 27, Eugen Lägler was posthumously inducted into the NWFA Hall of Fame; his son Karl Lägler (at right in photo with NWFA Chairman Ken Schumacher) accepted the award on his behalf. Eugen Lägler developed his own drum sander in 1964, the ELF, followed closely by the Hummel, which integrated belt sanding technology into a floor sanding machine. In 1993, he introduced the Trio, a three-disc sanding machine. He passed away on December 1, 2007, at the age of 82. Also at the dinner, an Honorary Vanguard Degree was awarded to Daniel Boone of Powernail Company (in middle in photo at left, pictured with presenters Chris Coates and NWFA Executive Director/CEO Ed Korczak). Additionally, an Industry Leadership Award was presented to Neil Moss of Armstrong Hardwood Floors (Lancaster, Pa.); Moss’ good friend, Don Conner of Mullican Flooring (Johnson City, Tenn.), accepted the award on Moss’ behalf. Time to celebrate: Wood Floor of the Year winners Steve Seabaugh of Seabaugh’s Custom Hardwood Floors Inc., Chuck Crispin of Birger Juell Ltd. and John Yarema of Johnson Yarema Hardwood Floors (left to right) were among those who took home the coveted trophies. To see all the winning floors, turn to page 67. The final surprise at the end of the awards dinner was an appearance by President George W. Bush ... or at least, by his famous impersonator, Steve Bridges, who had liberals and conservatives alike in stitches. June|July 2008 ■ Hardwood Floors 19 >>convention NWFAnews news and information from the national wood flooring association | www.nwfa.org The NWFA officers were re-elected to a second term. They include Ken Schumacher of Schumacher & Company Inc. (Newport, Ky.) as chairman; Rick Holden of Derr Flooring Co. (Willow Grove, Pa.) as vice chairman; Neil Poland of Mullican Flooring (Johnson City, Tenn.) as treasurer; Don Finkell of Anderson Hardwood Floors (Clinton, S.C.) as secretary; and Joe Audino of Rode Bros. Floors (Los Angeles) as immediate past chairman. New to the Board of Directors are David Graf, Graf Brothers Flooring (South Shore, Ky.); Dewevai Buchanan, Mohawk Industries (Dalton, Ga.); and Sam Smith, Koetter Woodworking (Borden, Ind.). Returning directors include Tom Anstett, Powernail Company (Lake Zurich, Ill.); Jeff Fairbanks, Palo Duro Hardwoods (Denver); Jim Gray, Floor Style Products (Hastings, Mich.); Leonard Hall, Endurance Floor Company (Miami); John Lessick, Apex Wood Floors (Downers Grove, Ill.); Sprigg Lynn, Universal Floors (Washington, D.C.); Glen Miller, VBA-B America Canada (Etobicoke, Ontario); and Kevin Mullany, Benchmark Wood Floors (Albuquerque, N.M.). The ex-officio directors are John Castaldo, Clarke American Sanders (Springdale, Ark.); Jerry Coleman, Porta-Nails Inc. (Wilmington, N.C.); Kim Holm, Mannington Wood Floors (Salem, N.J.); Mark Elwell, Bamboo Flooring Hawaii LLC (Honolulu); and John Wooten, CMH Flooring Products (Wadesboro, N.C.). Members who have finished their terms on the Board of Directors include Bill Costello, Dura Seal; and Terry O'Neill, TRC Distributing. Pictured are (back row, left to right): Holm, Castaldo, Lessick, Wooten, Lynn, Elwell, Anstett, Graf and Miller; and (front row, left to right): Gray, Holden, Schumacher, Audino, Smith, Hall and Fairbanks. At the end of the show, everyone relaxed poolside at the closing party, where carnival games, caricature artists and henna tattoos provided entertainment. 20 Hardwood Floors ■ June|July 2008 Giving You An Abrasive Edge EXCLUSIVE TECHNOLOGY. UNRIVALED PERFORMANCE. Norton’s new Red Heat edger discs outlast conventional products 3 to 1 in most applications. The 100% patented ceramic grain and heavy paper backing provide an extremely fast cut while producing a superior fine scratch pattern for easier blending. Can flatten overwood of most species using an 80 or 100 grit. Make the switch today for exceptional looking floors. Circle 8 on Reply Card ® www.nortonfloorsanding.com © Saint-Gobain Abrasives 2007 Circle 9 on Reply Card WOOD ■ works i n si g h t s a nd in fo r m a tio n o n th e h a r d w o o d flo o r in g in d u s t ry Floors from the Heart Donated flooring improves Chinese orphanage S ince the Chinese people have helped his company manufacture wood floors, Samuel Cobb of West Plains, Mo.-based Real Wood Floors wanted to do something to give back. While in Beijing on business, he became acquainted with an orphanage run by the Philip Hayden Foundation in Tianjin, China. Since the orphanage needed to construct three more buildings for 70 more children, Cobb offered to In their free time, the contractors formed supply the flooring, and he assembled a team of nine people: Corey friendships with the orphans. Jeter and Benjamin Chang from Real Wood Floors; Josh and Shauna Hall from Josh Hall Flooring & Design; Eric Van Swearingen of Van Swearingen Hardwoods; Richard Bentley of Rhoms Timberworld; Roger Poffen of Affordable Flooors; Charlie Downs of Charlie Downs Hardwood Floors; and Greg Fuller from The Master’s Craft Flooring Company. Everyone paid their own way and donated their time to install the flooring over six days. The crew also received help from Pak-Lite Inc., which donated the underlayment; Master’s Craft, which donated the installation tools; and BonaKemi, which donated the maintenance and cleaning kits. Chang, Cobb and Jeter (left to “Next year the orphanage is building a vocational school … and everyone from this right) work to float the floors. trip has said they’ll come back and do it again,” Cobb says. TREE ■ id Guilt-Free Floors What hardwood tree is this? Turn the page to find out. Company helps restore national forest G iving back to the environment has become a catchphrase for all types of businesses, including those in the hardwood flooring industry. Steve Merila, president of Vadnais Heights, Minn.-based Lon Musolf Distributing Inc., wanted to do something that would have a lasting effect and would appeal to his architect and design customers, so he teamed up with the Arbor Day Foundation to start the Lon Plants Trees Gallatin during the fires (top) program. With this program, for every Lon’s and after tree replanting. Own floor sold, the company plants a tree in the Gallatin National Forest in Montana, which was hit hard by forest fires in 2006. The program has already been in effect for a year, planting more than 1,139 trees in the forest. Additionally, Lon’s Own Flooring has a minimal carbon footprint, Merila says, since it is produced and shipped in the Midwest. “We’re just trying to be environmentally friendly and make good choices and still run our business,” Merila says. For more information, visit www.lonsown.com. June|July 2008 ■ Hardwood Floors 23 WOOD ■ works Going for the Gold U.S. flooring sets platform for Olympic dreams T he U.S. is sending its best athletes to Beijing, China, for the 2008 Olympic Games, and it’s also sending top-notch hardwood flooring. Cincinnati-based Robbins Sport Surfaces is providing 75,000 square feet of Northern maple flooring for Capital Gym in Beijing, an arena seating 18,000 spectators that will be used for several venues at the Olympics, including the volleyball, badminton and elimination basketball courts. “The Chinese heavily favor maple for sport flooring, particularly basketball courts,” says Jairo Vargas, export manager at Robbins Sport Surfaces. Robbins sourced the wood from White Lake, Wis., and manufactured the lumber into MFMA-certified, World-class athletes will be competing for gold on these hardwood sports floors. finger-jointed, 7-foot-long strip flooring. It took Vargas four trips to China to bid and coordinate the project with the International Olympic Committee, and then it took contractors hired through Robbins’ Chinese distributor more than a year to complete the huge installation. The company is no stranger to working abroad and with high-profile venues, having supplied the flooring for the China National Games in 2005 in Nanjing, China, in addition to providing the flooring for 18 of the 35 NBA courts in the U.S., and several International Basketball Federation tournaments worldwide. Perhaps the golden tone of maple underfoot from their home country will help U.S. athletes earn gold this August. TREE ■ id answer VINTAGE ■ moments American Chestnut (Castanea dentata) Flooring Attraction Courtesy of Chestnut Specialists Inc. A Hardness as Wood Flooring: 540 on the Janka scale At a Glance: At one time, it was said that chestnut trees in bloom gave Appalachian mountain ridgetops the appearance of being covered in snow. By the 1950s, however, a blight of Asian fungus had devastated the chestnut population in the U.S. (the photo above is flooring from reclaimed chestnut). Today, efforts are underway to breed the blight-resistant quality of the Asian chestnut into the American chestnut. 24 Hardwood Floors ■ June|July 2008 hardwood flooring contractor knows nothing attracts the ladies more than a tool belt and a 4x4 truck loaded down with a hardwood flooring tools. Or at least, one might think so, looking at this vintage ad from Nybro, Swedenbased Kährs International Inc. circa 1967, in which a woman lovingly looks on as a handsome man installs a state-of-the-art factoryfinished floor. But is it the man she yearns for? Or is she just thrilled with her easy-to-maintain, stylish “new floor in one day” (as Nothing creates a happy housewife like a new hardwood floor. the ad says in Swedish)? french, aged. 18th century French White Oak, distressed and antiqued with hand rubbed oils and waxes, is the purest expression of old world charm. We provide the highest form of detailed craftsmanship for fine homes, luxury hotels and high-end retail spaces. Call or visit nikzadflooring.com to learn about our selection of fine wood products available online or to request a brochure. F French White Oak A fine hardwood, cultivated in Europe, displaying a rich grain structure and a rustic charm. Color: Provence flooring/molding bamboo paneling/siding hardwoods hand finishing rough lumber A fine finish every time. Los Angeles Showroom 538 North La Cienega Blvd. Phone: 310.657.6662 nikzadflooring.com Circle 10 on Reply Card WOOD ■ works Green ■ speak Your guide to green vocabulary LCA: Life Cycle Assesment T he initals “LCA” stand for many things, but in the world of the environment, LCA stands for “Life Cycle Assessment” or “Life Cycle Analysis.” Often referred to as cradle-to-grave analysis, LCA examines all the impacts of a product on the environment, from the raw materials used to how it is ultimately disposed of (or recycled). Recently, the NWFA announced the results of an LCA study it commissioned with the University of Wisconsin. The study compared the LCA of solid wood flooring in four categories (harmful emissions to air, water consumption, total primary energy consumed and product life expectancy) with those of four competing floor coverings (generic VCT, generic linoleum flooring, generic nylon carpet tile and generic wool carpet tile). The results of the study were consistent with previous European studies concluding that wood flooring has environmental advantages over other floor coverings, including less air emissions, less primary energy use and its renewable nature, among others. For more information, visit nwfa.org. © Mark Parisi, reprinted with permission HARDWOOD FLOORING ■ mini-quiz 1. Match the finish mistake with a likely result: 1) Coating a hot floor a) early wear 2) Applying the finish b) peeling too thin 3) Coating too soon c) uneven over stain sheen 4) Not mixing finish d) bubbles 5. The following finish problem could result from … (more than one answer possible) a. finish drying too quickly b. not cleaning the floor well before applying finish c. using the wrong applicator d. the finish being too cold 2. True or False? Having equal diagonal measurements in a room means the room is perfectly square. 3. You should do all your edger cuts … a. before the big machine b. as you do your cuts with the big machine c. after you’re done with the big machine d. whatever works best for you 4. True or False? You test your voltage, and it’s running at 250 volts. You don’t need to use your power booster, since you have at least 220. Answers: 1. 1) d 2) a 3) b 4) c 2. False (only true if the opposite walls are equal in length) 3. d 4. False 5. b 26 Hardwood Floors ■ June|July 2008 Circle 11 on Reply Card MACHINES THAT PERFORM MACHINES THAT LAST MACHINES THAT MAKE SENSE In an ever competitive and demanding industry, floor-sanding professionals recognize that performance and longevity are the major deciding factors in their next machine purchase. It just makes sense. Galaxy’s track record in these areas is second to none. From the 8 and 12-inch dual drum/belt sanders to the continuous 7.5 HP motor, Galaxy machine operators are able to complete the job ahead of schedule with less operating costs. Galaxy owners know that best. Over three decades ago when they asked for a better machine, we delivered. From more efficiency, more productivity to more savings – Galaxy gives you 20% more. It is these and many other features that set Galaxy apart from others in the industry. We are confident the Galaxy advantage is measurable – in fact at least 20% – and we believe we’re being modest. Visit us online to see how we give back up to 20% Circle 24 on Reply Card Your Business Live and Learn The Customer is Always … Sometimes firing your client is the best business decision By Dean Hultman ’ve been in the flooring trade for over 30 years, starting with my enrollment in an apprentice program at Washburn Trade School in Chicago. I learned many different aspects of the trade working for contractors in the metro area, and for the past 16 years I have run my own business. Since I was a trainee, I have been taught and I believed that the customer is always right. And that makes I sense; I wouldn’t have work if I didn’t have any customers. One of the lessons that has taken me the longest to learn, however, is that sometimes the customer is not right: Sometimes you have to fire the client. The lesson is so challenging because it goes against the basic concept of being in business. It’s saying “you’re fired” to someone who wants to give you money in ex- SHARPER IMAGE Making it Clear Hardwood Floors asked its contractor and dealer readers to send in a marketing piece for a redesign, and our expert picked this one: Image: The image used to depict the work of the company is substandard, and it fails to capture the feel of the entire job. Layout: The text is haphazardly placed with no regard to light and dark spots in the photo, making it difficult to read. In such a small ad, a designer should not mix vertical and horizontal logos and copy. Logo: The logo itself is weak. Although the concentric circles attract the eye, the rest of the logo is so spaced out that it greatly reduces its weight, rendering it much less effective. Message: It’s good: It speaks to the experience and services offered and has a call to action with hours and contact info. The association logos add credibility to the company and its services. BEFORE Image: The new photograph shows a complete room scene. (This is for demonstrative purposes; a stock photo of product or installation should never be used in an actual published ad.) Layout: Using a darker tone allows the ad to really pop. The copy is white against a darker background to make it clear and legible. A graphic element was used on the left side of the ad to imply high-end work and give the ad a more upscale feel. AFTER Logo: The logo was reworked slightly using crisp white lines to make the logo’s mark. The rest of the logo was tightened up to give it more visual weight and reversed against the darkest part of the background. Jim Groff is president of York, Pa.-based Baublitz Advertising, a marketing firm that focuses on the building materials and construction industry. Groff has authored numerous columns and industry white papers on branding, research, marketing along the distribution channel and emerging market trends, among others. For more information, visit www.baublitz.com. Note that for the ads designed for this feature, the Baublitz creative team uses stock photography to which no single party holds exclusive rights. Accent Hardwood Flooring receives a Hardwood Floors T-shirt for being selected. To enter your marketing piece for a professional redesign in this column, hardwood flooring contractors and dealers should send in their Yellow Pages ad, newspaper ads, magazine ads or brochures to: Sharper Image, Hardwood Floors, 4130 Lien Road, Madison, WI 53704. June|July 2008 Q Hardwood Floors 29 Your Business | Live and Learn of nail-down strip in maple, red oak or white oak in a natural grade with a clear-coat finish. The jobs provided regular work for us, and we all know how repeat work is valuable for any business. I justified it as regular lowprofit-margin work. As my business ©2008 OWENS FLOORING COMPANY, A DIVISION OF OWENS, INC. change for what you love to do. But sometimes, it’s the smartest business decision you can make. For example, my shop did work for an area builder and developer. It was straightforward new construction involving 500 to 800 square feet SPLIT PERSONALITY Your Mood. Your Style. Your Home. Nothing enhances it like hardwood flooring. But Owens goes beyond look and design to give you a floor that is truly unique. Our engineered hardwood flooring boards are up to twice as long as our top competitor’s. We also offer the same sanding surface as a 3/4” solid wood floor while consuming less than half the number of trees. This makes the Owens choice good for your home and the environment. Available in factory-finished and unfinished for whatever statement you’d like to make. View your possibilities at www.teamowensinc.com Circle 13 30 Hardwood Floors Q June|July 2008 grew, I became more aware of the business side of my company. I began to realize this “regular low-profitmargin work” was actually costing my company money. Instead of lining our pockets with extra cash, we were losing dollars. But I was still very hesitant to turn this client away—it was regular work! But, trying to make the best business decision, I knew that I was better off having the crew stay at home than working for less than my actual costs. Actually, by freeing our schedule of this regular, straight-lay, nail-down work, we were then free to accept higher-end work with better profit margins. Recently we got involved with another general contractor. We did I began to realize this “regular low-profit-margin work” was actually costing my company money. the first job at a negotiated rate. With the prospect of repeat work, we agreed to a second job at a negotiated rate. It was another standard strip maple floor installed in a rectangular remodeled kitchen. Simple. We were told that the job site would be “broom ready.” When we delivered our maple so it would have time for acclimation, we were reassured that the job site would be ready for us in the coming days. When we arrived to start the installation, however, there was construction adhesive running the length of our new install. There were underlayment staples left behind, and at one end of the space the subfloor dropped more than 1½ inch over 5 feet. The contractor said that since we Your Business | Live and Learn were the flooring contractor, this was our problem, not his responsibility. In business, I believe all things are negotiable and that when in disagreement, you keep the discussion going until all parties are informed and in agreement. I explained that if we went over the irregular subfloor he left, the flooring we laid wouldn’t fit properly. The floor would not be flat and it would create a faulty finished product. The general contractor responded by saying if he had known we were going to be “that particular” about the subfloor, he would have used “that presealed flooring” and put it down himself. He went on to say that if we knew our work well enough, we could sand the high spots on the new floor and fake a flat surface. Standing there in the home, I discussed our options with the contractor. He dared me to walk off the job as he himself walked out the front door—of his own job. Obstructions and challenges are placed in front of us so we have the opportunity to become more experienced and wiser. The contractor left me with two choices that day: one, to walk off the job site, or two, absorb the cost of the prep work needed to deliver a quality floor and live with my bruised ego. If I walked off the job, I would have to load the flooring back into the truck and return it to the vendor at a restock charge of 20 percent. The homeowner would have to live with this delay in her kitchen remodeling project—only 10 days before Christmas—while the GC and I worked out our disagreement. If I absorbed the cost, I knew I could deliver the high-quality work associated with my company’s name. The project was completed, with a few more minor obstacles. My crew held their heads high. I know that we delivered a professionally installed, sanded and finished wood floor the homeowner will appreciate for many years. I also know that we will never do work for that general contractor again. As I continue to learn my way through this business, I try to monitor my emotions, allowing clear-headed thinking to direct my decisions. The customer is not always right, but he is always the customer. As a busi- nessperson, value your customers; as a professional craftsman, enjoy your work and earn the money you deserve. ■ Dean Hultman is owner at Porter, Ind.-based Hultman Flooring Inc. Circle 14 June|July 2008 Q Hardwood Floors 31 Your Business | Legal Brief Contractor Contracts Know the basics of your business contracts By Mike Lund W INDUSTRY TRENDS NWFA Economic Trends Survey: Solid Unfinished Flooring In this survey, responses from 10 top wood flooring manufacturers are used to identify current wood flooring sales trends. Below are results for solid unfinished flooring. Solid prefinished flooring and engineered flooring results are on the following pages. Results for this issue were compiled in the middle of April. 1. Over the past two months, has the cost of lumber for your company’s solid unfinished hardwood flooring … -3 -2 -1 0 +1 ith the money that is at stake with every job you sell, you can’t risk conducting business the way your father or grandfather did. Namely, you need to replace the old-fashioned handshake with a written contract. A written contract leaves less possibility for misunderstandings—resulting in fewer disputes. And if the other contracting party breaches the terms and conditions of the contract, a written contract gives you a better chance of covering your losses. Although many oral agreements are enforceable, they may come into question in court. +2 +3 2. In the past two months, have the prices you charge for your company’s solid unfinished hardwood flooring … Elements of a Contract -3 -2 -1 0 +1 +2 +3 3. Over the past two months, has your company’s sales of solid unfinished hardwood flooring … -3 -2 -1 0 +1 +2 +3 4. Over the past two months, has your company’s profits from solid unfinished hardwood flooring … * -3 -2 -1 0 +1 +2 +3 5. What is the projection for your company’s solid unfinished hardwood flooring sales in the coming quarter … -3 -2 -1 0 +1 +2 +3 key: -1 = dropped slightly -2 = dropped significantly -3 = dropped drastically 0 = had no change +1 = risen slightly +2 = risen significantly +3 = risen drastically (continued on page 34) 32 Hardwood Floors ■ June|July 2008 There are three key parts of a contract: offer, consideration and acceptance. An offer is a proposal to make a deal, while consideration is what both sides stand to gain from the deal. For instance, the homeowner will have a newly installed floor while your consideration is the payment you receive for installing the floor. Accepance occurs when both parties agree. When the party responding to an offer rejects or amends the offer, it becomes a counteroffer. This starts a process of negotiation where each party submits counteroffers to one another until they reach an agreement. Once an offer has been accepted in an agreement, then both parties have made a formal contract. Circle 15 on Reply Card Your Business | Legal Brief The process of negotiating a contract provides each party with the opportunity to: • Set the terms of a sale • Describe all the obligations accepted by each party of the contract • Establish payment terms • Set parameters such as a timeframe • Clearly establish all risks and responsibilities • Limit any liabilities. Additional terms can include conditions on how parties can negotiate the contract, what counts as acceptance, how disputes arising under the contract are resolved (such as by arbitration or mediation), a provision awarding attorney’s fees to the prevailing party if one party breaches the contract, provisions for sending notices under the contract (such as an address or fax number) and a state- INDUSTRY TRENDS (CONTINUED) Solid Prefinished Flooring 1. Over the past two months, has the cost of lumber for your company’s solid prefinished hardwood flooring … -3 -2 -1 0 +1 +2 +3 2. In the past two months, have the prices you charge for your company’s solid prefinished hardwood flooring … -3 -2 -1 0 +1 +2 +3 3. Over the past two months, has your company’s sales of solid prefinished hardwood flooring … -3 -2 -1 0 +1 +2 +3 4. Over the past two months, has your company’s profits from solid prefinished hardwood flooring … -3 -2 -1 0 +1 +2 +3 5. What is the projection for your company’s solid prefinished hardwood flooring sales in the coming quarter … -3 -2 -1 0 +1 +2 +3 key: -1 = dropped slightly -2 = dropped significantly -3 = dropped drastically 0 = had no change +1 = risen slightly +2 = risen significantly +3 = risen drastically This month, we also asked solid unfinished, solid prefinished and engineered wood flooring manufacturers: Do you think consolidation among manufacturers will continue? 10% said no. 90% said yes. Reviewing a Contract In situations where you are asked to sign a contract, these steps can minimize the risk of a bad deal. First, read the contract carefully. In most states, the fact that you did not read a contract before you signed it is not a valid excuse. When reading the contract, highlight anything that is ambiguous or vaguely worded for possible deletion or clarification. List any additional provisions you feel are necessary, and identify provisions you think should be deleted. Discuss all of your proposed changes and questions about the contract with the other party and make sure requested changes were made prior to signing. It may be difficult to enforce oral agreements not included in writing once the contract has been signed. Consider consulting an attorney, especially if the agreement is complicated. Finally, keep a signed copy of every contract you sign. Standardized Contracts (continued on page 36) 34 Hardwood Floors ■ June|July 2008 ment as to which state’s law applies if questions about the contract occur. Some vital things to remember about acceptance includes: Execution. Make sure both parties sign the contract and, if one of the parties of the contract is a company, make sure the person signing on behalf of the company has the authority to sign. Delivery. Make sure each party to the contract receives a copy of the final signed agreement. Date. The contract should state the date on which the contract becomes effective, usually the date when the contract is signed. While the task of drafting a contract may seem daunting, remember that you almost always want to produce the contract’s first draft. This gives you a greater advantage because you can structure the transaction in a way favorable to your business. If you repeatedly enter into agree- THE SHAMROCK DIFFERENCE Start-to-finish quality control. Accurate, timely shipments. True consistency. Recognized as the industry’s premier plank flooring manufacturer, Shamrock Plank Flooring is affiliated with a century-old timber and sawmilling company that provides us with the best North American hardwoods available. Our expert teams manufacture, package and store Shamrock Plank Flooring in our own warehouse facilities, so that we can deliver the best product without costly delays. In fact, we stake our reputation on it. PRODUCERS OF FINE QUALITY SOLID, ENGINEERED AND PREFINISHED HARDWOOD FLOORING S HAMROCK P LANK F LOORING C ORPORATE O FFICE & P RODUCTION FACILITY • P.O. B OX 16929 • M EMPHIS , TN 38186 662.393.2125 • TOLL FREE : 866.473.3765 • WWW. SHAMROCKPLANKFLOORING . COM Circle 16 on Reply Card Your Business | Legal Brief ments with your customers and the basic terms of the agreements rarely change, you should consider using standardized terms and conditions. Rather than having every contract spell out all of the terms and conditions of contracting with your company, your individual contracts with customers can be short and could incorporate a reference to your general terms and conditions (a uniform sheet that accompanies every contract). The terms and conditions could contain all the terms of the business relationship that rarely change. These include: • The general nature of your goods and services. • The representations and warran- ties you do or do not provide for the quality of your product or services. • When you expect payment • Any elements of the pricing of your goods and services that never change • The “boiler plate” or miscellaneous clauses (standard clauses usually found at the end of the contract). These typically include an arbitration clause, notice clause, force-majeure clause (a clause in contracts that excuses parties from not performing their obligations due to unforeseen events beyond their control), and entire agreement clauses, also known as merger clauses (clauses declaring that the contract represents the complete INDUSTRY TRENDS (CONTINUED) Engineered Flooring 1. Over the past two months, has the cost of lumber for your company’s engineered wood flooring … -3 -2 -1 0 +1 +2 +3 2. In the past two months, have the prices you charge for your company’s engineered wood flooring … -3 -2 -1 0 +1 +2 +3 3. Over the past two months, has your company’s sales of engineered wood flooring … -3 -2 -1 0 +1 +2 +3 4. Over the past two months, has your company’s profits from engineered wood flooring … -3 -2 -1 0 +1 +2 +3 5. What is the projection for your company’s engineered wood flooring sales in the coming quarter … -3 -2 -1 0 +1 +2 +3 key: -1 = dropped slightly -2 = dropped significantly -3 = dropped drastically 0 = had no change 36 Hardwood Floors ■ June|July 2008 +1 = risen slightly +2 = risen significantly +3 = risen drastically and final agreement between the parties; usually this eliminates any ability to rely on oral agreements that preceded the written contract). An attorneys’ fees clause can be tremendously useful; it says that the legal fees and costs of the prevailing party will be paid by the nonprevailing party. This can amount to a lot of money. By using general terms and conditions, you standardize a large part of every customer relationship. Individual contracts become much shorter and easier to draft and execute. However, you need to ensure every contract specifically incorporates the general terms and conditions. Include in your written (and signed) contract language stating that “Terms and Conditions dated ___ are incorporated into this agreement by reference and are part of this agreement as if fully stated herein;” make sure you fill in the blank with the date of your terms. You may also want each customer to acknowledge receipt of your general terms and conditions, eliminating any doubt or uncertainty as to the terms of the business relationship. Although a written contract may seem more impersonal than a handshake, it may help to preserve relationships and prevent a messy legal battle. ■ Michael J. Lund is a shareholder at Milwaukee-based Cook & Franke. His practice focuses on real estate, real estate finance and commercial transactions. He can be reached at [email protected] or 414/227-1228. Legal Notice: Readers should not act on this information without first consulting a licensed lawyer who is knowledgeable about the area of law in question. Similarly, your review of this material is not intended to create an attorney/client relationship. Circle 17 on Reply Card Your Business | Money Bear Market Make money in a tough market By Dr. Albert D. Bates t appears we have stumbled into a recession. Since the worst of the economy’s problems are occurring in the housing market, many hardwood flooring contractors have been hit hard. However, whether this creates a profit crisis or simply a profit problem for contractors depends in large part on how they react to the downturn. A recession impacts sales at various levels, and many owners take actions that actually cause more harm than good to their businesses. But there are some actions you can take to come through a recession unscathed. I The Impact of a Recession The actual impact of a recession on sales is almost always exaggerated. While there are always a few businesses for which sales fall dramatically, most only experience a loss of between 5 to 10 percent. The problem is that most businesses aren’t flexible enough to adjust to a sales decline. Consequently, a small decline is enough to wipe out a significant portion of a company’s profits. The table in “Comparing Cutbacks” on page 40 looks at a typical NWFA dealer/contractor-member business. According to the most recent Dealer/Contractor Profit report, this company has $1,500,000 in sales volume, a gross margin of 40 percent of sales and a pre-tax profit of $45,000, or 3 percent of sales. It may seem that 3 percent is somewhat insignificant, but even small changes in sales or margin could lower profits dramatically. In order to fully understand how changes in sales impact profits, it is necessary to break your expenses down into either fixed or variable. Fixed expenses are expenses the business has an obligation to pay regardless of sales volume. In contrast, variable expenses are those that result from sales. Commissions are the classic variable expense. For most companies, fixed expenses are by far the largest component of total expenses. For the typical company in the table on page 40, $450,000 of the expenses are fixed. In contrast, variable expenses are assumed to be 7 percent of sales, or $105,000. The second column of numbers shows the impact of a 10 percent sales decline. Because of the inability of the business to shed any of its fixed expenses, profit falls from the current $45,000 to a loss of $4,500, a decline of 110 percent. Hurting or Helping? There are a number of actions companies can take to try to counter the sales decline associated with a recession, but some may be misguided. They usually make a somewhat bad situation terrible. Two of the worst courses are: Price Reductions. When sales fall, you may instinctively cut prices in order to increase sales. It is difficult, if not impossible, to argue with the logic of “some sales volume is better than none at all.” At the same time, you should be fully aware of the negative impact that price reductions have on profits. The last column of numbers in the table displays the company’s results if it reduced its prices by 5 percent in an attempt to drive additional sales. In most 38 Hardwood Floors ■ June|July 2008 e d M. Lingl er & Richar MS 39066 ll u F n o n B. Shan wards, s Lane Ed ors.com 1245 Adam www.bakerscreekflo 30 31 6601-32 Who stands behind it is just as important as who stands on it. Richard and Shannon proved that their way works when they turned Capella around. Now they’re pushing it even further – and higher – with Baker’s Creek. With an aversion to bureaucracy and a passion for artisan flooring, they deliver exactly what you need, when you need it. Pecan, heart of pine, walnut. Baker’s Creek uses only the finest woods available. And they demonstrate character in each and every plank. Circle 18 on Reply Card Your Business | Money Comparing Cutbacks The impact of a 10% sales decrease with and without a price reduction Dollar Income Statement g n i h earc S Top Quality Exotics Prefinished at our factory h Unfinished containers direct from Brazil Very Competitive Prices Progressive Finishing 906-760-1198 E-mail: bdixon@progressiveÀnishing.ca For more information www.progressiveÀnishing.ca Circle 19 40 Hardwood Floors ■ June|July 2008 Net Sales Cost of Goods Sold Gross Margin Expenses Fixed Expenses Variable Expenses Total Expenses Profit Before Taxes Change in Profit Percentage Income Statement (%) Net Sales Cost of Goods Sold Gross Margin Expenses Fixed Expenses Variable Expenses Total Expenses Profit Before Taxes Current Results $1,500,000 900,000 600,000 450,000 105,000 555,000 45,000 100.0 60.0 40.0 30.0 7.0 37.0 3.0% No Price Decrease $1,350,000 810,000 540,000 450,000 94,000 544,500 -4,500 -110% 100.0 60.0 40.0 33.3 7.0 40.3 -0.3% 5% Price Decrease $1,282,500 810,000 472,500 450,000 89,775 539,775 -67,275 -249.5% 100.0 63.2 36.8 35.1 7.0 42.1 -5.2% cases, this doesn’t really produce additional sales; it simply results in the sales that would have been generated anyway, but at a lower gross margin. The price reduction doesn’t just lower profits further, it decimates them. Instead of reducing profit to a loss of $4,500, the company ends the year with a loss of $67,275. Reducing Marketing Efforts. A second common reaction to a recession is for a company to cut its marketing. The logic is that if people are not buying, there is no use promoting your company to them. This undoubtedly has a positive impact in the short run. Cutting any cost that was always present will automatically make your profits look better. However, failing to promote your business tends to cause sales to remain sluggish well after the recession has ended. The business is put into a position of having to catch up with regard to visibility. Only when demand again becomes universally strong and all businesses benefit do companies that nixed their marketing begin to enjoy the sales increases that those with greater name awareness have already experienced. The two areas where your business should take steps to counter the downturn are discretionary expenses and sales effectiveness. Discretionary Expenses. During good times, every company gets looser on cost control than it should. This is nothing more than human nature. During the downturn, modestly trimming a long list of small expense items can reduce total expenses enough to offset part of the sales decline. Sales Effectiveness. This is another topic that should be—but typically isn’t—addressed when times are good. Most companies have both great salespeople and terrible ones. In good economic times, poor salespeople hold back profits somewhat. In bad times, poor salespeople are a threat to the company’s viability. It may seem brutal, but they need to improve or move on. Moving Forward Nothing is going to make an economic recession pleasant. However, companies need to understand the size of the sales volume decline they can weather without panic. They also need to take actions that make things better rather than worse. ■ Dr. Albert D. Bates is founder and president of Profit Planning Group, a distribution research firm headquartered in Boulder, Colo. Circle 20 on Reply Card Your Business | Management Plan to Succeed What you need to know about a business plan By Jim Blasingame know what you’re thinking when you read the headline of this article—easier said than done, right? I hear you. But if you are starting a contracting business or are already running one, you are actually “saying” your business plan, or at least components of it, every day. Check this out: I The Conversation Me: “Hi Joe. Heard you are starting a new business. What kind?” You: “Oh, hi, Jim. John and I are going to start up our own contracting business that appeals to the green consumer. We’re going to use very low-VOC adhesives and finishes, and sustainably harvested wood, and we’re going to use the latest dust containment systems.” Me: “Sounds good. Where are you going to get the wood?” You: “There’s a guy just outside of town who has a small mill with wood from a sustainably managed property. The price is pretty comparable, but we’re going to charge a premium. My father-inlaw is going to front us the money so I won’t have any interest on a loan to worry about, either.” Me: “Sounds like you found a niche. How many jobs can you get in a year?” You: “We’ve already found six homeowners who want a ‘green’ floor, and I think if we get our name out there and the economy rebounds, we have a really good chance of making some money.” Let’s look at what was said. You identified your: 1) business, 2) management team, 3) industry, 4) business’s focus (your niche), 5) customer profile, 6) vendor profile, 7) pricing strategy, 8) market research, 9) growth plans. You probably “say” your business plan every day, you just might not be getting it down on paper. Meat on the Bone With the addition of a few other elements, you’ve got yourself a basic business plan. A basic business plan should have at least seven major categories; in our brief conversation, you identified components of all of them: 1) Executive Summary, 2) The Company, 3) Products and Services, 4) The Market, 5) The Strategic Plan, 6) Management Team, 6) Financial Plan. Let’s Get Started OK. You know you need to get a plan done because: a) You want to borrow some money from a bank; b) you’re talking to an investor; c) you know it’s just good business. But, for some reason, you are stuck. Don’t worry, try this: Write each one of the components down at the top of a separate piece of paper, or at the top of seven pages on your computer. Then have “the conversation” with yourself. Yes, out loud. As you do, write your answers down in the appropriate section—even just one sentence. Don’t worry about quality right now. Congratulations! 42 Hardwood Floors Q June|July 2008 Circle 21 on Reply Card Your Business | Management You’ve started your business plan. Planting Seeds Think of the first words as seeds. As dumb as you may think they are at first, you are going to grow your finished business plan. Write something down in each section as often as you can—even if it’s just a little bit every day. Don’t worry if what you feel like writing doesn’t seem to “flow” with what you have already written. One of the most interesting things is that sometimes the last thing you write will go at the very beginning, and you may put the first thing you ever wrote in the conclusion. So don’t worry about order at first. Just start writing. Don’t Make These Mistakes There are three common mistakes when forming a business plan: 1. Waiting until you need it. You know your banker is going to ask for it eventually. And the loan officer will ask for it at the precise time you need the money. Which means that you won’t have the time, or cash flow, to wait until you can create a business plan from scratch. 2. Waiting until you have the time. If you are like most people, you are already wearing eight hats at the same time. When are you going to have the time to just sit down and produce a plan? If you start now, using the incremental method, before long your business plan will be done. 3. Making it harder than it has to be. Determine whether the problem is the issue at hand (the business plan), or the process (getting it on paper). Identify where your business plan is stuck. You might find you are making it harder than it has to be. Write this on a rock ... You know the plan. You’re the expert. Focus on the process: The way you organize, focus and attribute the time to producing your dream on paper. Here’s the payoff: When your plan is done and on paper, others, including your banker, your partners and your employees, can use it to help you. Sounds like a plan to me. ■ Jim Blasingame is the creator and award-winning host of the nationally syndicated radio/Internet talk show, “The Small Business Advocate,” and author of Small Business is Like a Bunch of Bananas and Three Minutes to Success. Find Jim’s show and more at www.SmallBusinessAdvocate.com, plus instant answers to your questions at his small business knowledge base, AskJim.biz. Circle 22 44 Hardwood Floors Q June|July 2008 Circle 23 on Reply Card DURABLE. TOUGH. RESISTANT. Circle 33 on Reply Card On the Job Ask the Expert Residue, Rolling and More Shiny Spots I recently installed a wood floor using a moisture-cure urethane adhesive and when I finished, the homeowner discovered adhesive residue on the surface of the wood. The adhesive was very difficult to remove and now there are cloudy and shiny spots on the wood. What happened? Larry Scott, technical director at Carlstadt, N.J.-based DriTac Flooring Products LLC, answers: The adhesive began to cure on the surface of the wood flooring. Moisture-cure urethane adhesives must be cleaned while they are wet. Once cured, moisture-cure urethane adhesives become very hard to remove. The cloudy and shiny spots are the result of burnishing or rubbing too vigorously on the surface of a lowgloss finish. If you find cured moisture-cure urethane adhesive on the surface of the wood, apply a generous amount of a urethane adhesive remover/cleaner to the affected area and be patient. Allow the cleaner to work on the spot. Wipe or blot the area and repeat, if necessary, to remove the adhesive. Do not aggressively rub or scrape the finish, as this will polish the area to a higher gloss level. If the gloss level of the finish is affected, contact the flooring manufacturer for recoating information. On a Roll? It seems like most finish manufacturers are recommending rolling on their finishes these days. Can I assume today’s finishes can be rolled? Cassandra Hope, development chemist at Baltimore-based Lenmar, answers: The quick answer is “read the directions.” Many of today’s finishes can be rolled, but others cannot. Rolling creates more turbulence in the finish, forming and (depending on the finish) possibly entrapping bubbles. Often it depends on the type of finish. Solvent-based finishes tend to be more “rollable,” because they have a lower surface tension, making them much less likely to form bubbles and more likely to flow together to form a good-looking film. That said, many of today’s waterborne finishes roll well. Since they do have a higher surface tension, they roll a bit better if they are thicker and have a proper “bubble-breaker”—or, chemically speaking, a defoamer. Defoamers work in opposition to flow agents; you need a balance of both to roll successfully. Regardless, all finishes need a bit of time for the bubbles to break and a smooth, uniform film to form. Bubbles are reduced or eliminated when: 1. The bubbles break before the film begins to set. Open time has a lot to do with this. Heat, air flow and wet film thickness all affect this. 2. The viscosity of the finish allows it to flow out quickly. 3. The proper roller is used so that the recommended application rate is maintained. Some manufacturers TRICK OF THE TRADE Keeping it Clean O nce you’re done sanding and you’ve carefully cleaned every bit of dust off the floor, the last thing you want is to track dust from your shoes back onto the floor or leave black marks from the soles. Some contractors always wear booties over their shoes, but if you’ve forgotten them or run out, a few strips of blue tape stuck together and under your shoes work in a pinch. Steve Seabaugh, director of technical training for the NWFA, receives a Hardwood Floors T-shirt for his tip. Do you have a Trick of the Trade? Send in your idea, and if we use it, we’ll send you a Hardwood Floors T-shirt. June|July 2008 Q Hardwood Floors 47 On the Job | Ask the Expert add training wheels to their rollers to ensure this. Generally, the recommendation is 3⁄8-inch for poly and ¼-inch for waterbornes. Splurge and buy a decent roller cover. 4. You don’t overwork the finish (that just makes more bubbles). Nasty Nails My customer is complaining about her dog’s nails scratching the finish. Isn’t that normal wear on the floor? Rusty Swindoll, assistant techni- cal training manager at the NWFA, answers: I once went to a customer’s home because she was concerned about her dog wearing out her existing floor. As I rang the doorbell, I could hear a giant woof in the back of the house and the sound of huge feet running followed by the sound almost like an airplane landing in the front hallway. When the customer opened the door, I saw a giant dog, along with two tracks in the floor where the dog running to the door had worn through the finish and two layers of the existing engineered floor. Obviously, that floor had to be torn out and replaced. While that case was extreme, scratches in a wood floor from pet Keeping the pets’ nails trimmed and filed does help protect the floor. nails are a common complaint. Keeping the pets’ nails trimmed and filed does help protect the floor. If the dog is walking normally, that shouldn’t typically damage the floor. But if you’re playing with your dog and throwing a ball, for example, and he’s running back and forth, that could scratch concrete, much less a wood floor. Eventually the dog’s nails will wear through the finish down to the bare wood. I always recommend that in high-wear areas, such as by the front door, where dogs tend to get excited and jump around a lot, customers cover the floor with a throw rug. For minor scratches, a pad and recoat can restore the floor’s appearance. A regular recoat schedule helps prevent the wear from going through to bare wood (and requiring a total resand or even replacement). Always check with the flooring manufacturer for the recommended maintenance schedule. ■ Circle 25 48 Hardwood Floors Q June|July 2008 Circle 26 on Reply Card On the Job | From the Field What’s in a Name? Sort through the confusion of urethane finish names By Mike Sundell MU, P/U, poly, polyurethane, urethane, water-base, waterbased polyurethane ... there are so many ways to call finish by another name that it gets confusing, even for experienced contractors. The following should help make sense of the many similar terms used for types of wood flooring finish. O Oil-Modified Polyurethane OMU is the most commonly used urethane today. It is called “poly” by many, and just “urethane” by about an equal number of people. Technically, the description is backwards— it is actually a polyurethane-modified oil. Polyurethane is a harder, more wear-resistant compound than the linseed oil and soya oil varnish bases that were used many years ago. Coatings companies reacted some of the polyurethane onto the TALES FROM THE FRONT Mistaken Identity Contractor gets royal treatment G reg Fish of Portland, Ore.-based Ryerson Hardwood Floors Inc. recalls an unusual experience during an unusual job. His company works on the wood floors on Holland America cruise ships when they’re docked in Portland, but in this case, the company wanted him to fly to Alaska to look at floors on the ships after they came into port there. Fish flew to Alaska and arrived at the dock, only to see a line of 1,200 people waiting to get on the ship. Camera around his neck, he walked right past the queue and tried to explain to the people running the dinghies back and forth why he was there. They didn’t speak very good English, but they suddenly appeared to be nervous and immediately put Fish on a dinghy all by himself for quick transport to the ship. When he arrived on board, he was taken to see the executive officer, and Fish again explained why he was there. The befuddled executive officer asked him to explain once more, then told Fish the staff had thought he was the Coast Guard inspector. “I had the royal treatment that day, but the next day when I went to look at another ship, I had to wait in line with everybody else,” Fish recalls. If you have a true (and printable) story to share, e-mail it with your name and phone number to [email protected]. If we use your story, we’ll send you a Hardwood Floors T-shirt. 50 Hardwood Floors Q June|July 2008 oil base and formed what we know as oil-modified polyurethane. They are slow-drying but very forgiving and easy to use. They are usually targeted at residential use in today’s market. Traditionally, the carrier for OMU was mineral spirits or a close derivative, so sometimes these products are referred to as solvent-based products. More recently, there have been versions of this product that are using water as the carrier rather than mineral spirits: The OMU is emulsified into water. These dry faster and generally have higher molecular weights (making them tougher) than traditional OMU. They are not quite as forgiving during application as traditional OMU, but are more forgiving than most water-based systems. Moisture-Cure Urethane M/C finishes are the oldest of the true urethanes. They react with moisture in the air to cure, which is why they are called moisture-cure urethanes. The higher the humidity, the faster they react. The byproduct of the reaction is carbon dioxide gas. In very humid areas, heavy films can be an issue, as they will skin over and trap gas, leaving the film with a foam-like appearance. In very dry climates, these finishes are too slow, as there is not enough humidity to react with them before they soak into the surface of the wood. I would recommend the FA-8 any time you need to do a re-coat. Its usage is unique in the industry. There’s no other thing like it out there. Don Conner Mullican Flooring Director, Product Development “ “ Meet the Floor Abrader, the latest in floor abrasion technology, designed and innovated to micro-abrade factory-finished and site-installed floors. Its unique cylindrically-designed brushes allow you to abrade with or against the pattern grain of the floor making it ideal for parquet, herring bone, distressed and hand-scrapped flooring. Trade your four-step chemical process for one, easy-to-use, machine and see the results you’ve been looking for. The FA-8 is designed to abrade all types of factory-finished floors. Say Good Bye To The Chemicals Process. tXXXBNFSJDBOTBOEFSTDPN $MBSLF-FBTJOH0QUJPOT"WBJMBCMF Circle 27 on Reply Card Because Pride Still Matters On the Job | From the Field M/C urethanes are very tough and clear. They have a light color and are one of the most wear-resistant products. These M/C systems generally have strong solvents and cannot be used in some regions with VOC restrictions or where the customer has sensitivity to solvents. Water-Based Finishes For the last 20 years or so, these have been lumped together into a single category against solvent-based coatings. The market and the coatings have become so sophisticated that they need to be broken up into several new categories: Acrylic: Acrylics are the base for most water-based sealers other than the OMU emulsions mentioned above. They are clear, light coatings with very fast dry times and a forgiving nature for the contractor. They are not particularly tough unless catalyzed/hardened/co-reacted. They have good sealing properties and add to film build for the appearance of depth. Acrylic polyurethane: These systems are a blend of easy-to-use acrylics with some tougher polyurethane to add more wear-resistance. They come both catalyzed and uncatalyzed. These finishes are typically used in low-wear situations such as residential applications. When catalyzed, an aziridine catalyst is typically used. Polyurethane acrylic: These finishes are blends as well, but smaller amounts of the easy-to-use acrylics are blended with more of the tougher but harder-to-use polyurethanes to improve the application properties. Most of these formulas are catalyzed with an aziridine catalyst and cost more. They are very tough and are often used in highwear situations. They are easy to mix and use and, when catalyzed, generally have a pot life of 24 hours or more. Polyurethane: There are very few products in this category, as it is difficult to make their application easy and forgiving. Polyurethane/Isocyanate: These have been evolving: Early ones were difficult to mix and apply evenly, and they A: The red oak floor has been repaired with two white oak boards. WHAT’S WRONG WITH THIS PICTURE? Circle 28 52 Hardwood Floors Q June|July 2008 On the Job | From the Field had a short working pot life of two to three hours, depending on temperature. Over the last couple of years, they have improved considerably. They are easier to mix, and have longer working life of about 3 to 5 hours (some even say overnight in cool conditions). If properly mixed, they are very forgiving and easy to apply. They take a few days to come to 90 percent hardness. These ultimately are long-wearing, tough systems. results in a stable, easy-to-use, highwear version of the nano coating. In our business of installing and coating wood floors, we must stay abreast of the changes available to us both for practical and environmental reasons. It’s important that you under- stand the finishes on today’s market and find the ones that will work the best for your business. ■ Mike Sundell is VP & general manager of Columbia, S.C.-based RM Design Inc. Aluminum Oxide In prefinished flooring, the most common form of coating is the aluminum oxide boosted coatings. Manufacturers have added a long-wearing particle to the finish to prolong the life of the coating. These have improved considerably over the last few years: the particles have gotten smaller and smaller, and the marand scuff-resistance has improved measurably. Smaller particles equate to more clarity in the film. The coatings also have become more flexible to eliminate checking as the wood expands and contracts. Recoating is still a challenge, but it can be done when necessary. Nano Technology The newest buzzword in finishes is nano technology. “Nano” means “small.” As with the aluminum oxide prefinished systems, smaller particles are being added to many coatings to increase the wear- and mar-resistance. Older coatings with particles had larger particles that would sink in the systems upon rest and become difficult to stir, resulting in uneven looks, sheens and spotty wear resistance. The new nano systems have such small particles that they are lighter and stay bettersuspended in the system, making stirring no more difficult than mixing a satin finish. There is a second form of nano coating in which the raw material suppliers attach the particle directly to the polymer chain in the coatings. This Circle 29 June|July 2008 Q Hardwood Floors 53 On the Job | Troubleshooting Nailing it Down Shoddy installation practices result in cupped floor By Tony Robison The Problem Early last spring I received a call from a homeowner who needed an inspection because her interior designer told her the hardwood on the second level of the house was cupped and she needed to discover the cause prior to having additional hardwood flooring installed on the main level of the home. The Procedure The flooring was 3¼-inch prefinished plainsawn red oak with eased edges and ends. It was installed in three bedrooms, a sitting room and the hallway on the second level of the home. The homeowner said the floor had been installed the previous spring, and since she had thought the cupping was normal, she could not say when it started. I was beginning to scratch my head when I noticed the cupping actually was not occurring on every board The Cause I did a site survey before entering the home. There appeared to be proper drainage away from the house and no obvious areas of moisture. Upon entering the home, my initial visual inspection confirmed the floor was cupped. The interior temperature was 71 degrees Fahrenheit with a relative humidity (RH) reading of 57 percent. Outside readings were 48 degrees and a RH of 40 percent. The home had a humidifier on the heating system, and the homeowners said they kept the environment around 72 degrees yearround with a RH between 50 and 60 percent. I began taking moisture content readings, which were normal for our area at this time of year, ranging from 6.9 to 8.5 percent. I removed quarter round in several areas and observed spacing of ¼ to ½ inch. Several individual board measurements were taken and found to be within the tolerance of the product. Ten- and 20-board measurements were also taken throughout the installation and were within antici- 54 Hardwood Floors Q June|July 2008 pated measurements. The cupping measurements ranged from 0.012 to 0.017 inches. Inspection with a magnifying scope did not reveal any edge crushing or fractured finish. I used rare earth magnets in several areas; they showed fasteners were placed 8 to 12 inches apart. I was beginning to scratch my head when I noticed the cupping actually was not occurring on every board, but every other board. I got the rare earth magnets out again to do a more thorough survey and found that in the areas with the worst cupping, the installation contractor had done what is sometimes called “skip-nailing,” i.e., nailing every other board. I found this to be prevalent throughout 60 percent of the installation. The majority of what looked like cupping was actually peaking where two unnailed sides came together. The cupping/peaking was coming from a combination of factors. The higher relative humidity the home was kept at during the colder months helped maintain the stability of the floor so that it was not subject to seasonal movement, but in doing so it prevented the floor from shrinking, which would have helped minimize the cupping/ peaking. Further surveying of the floor with a heavier person revealed slight up-and-down movement of the boards due to not being nailed. How to Fix the Floor Unfortunately, because the nailing pattern was so erratic and haphazard, the entire floor had to be replaced. Fortunately, the retailer finally recognized that the installation did not meet minimum standards and agreed to replace the floor without the homeowner pursuing legal remedies. . In the Future Maintaining the proper fastening schedule and installation practices as well as knowing what the environmental conditions will be in the home can all help ensure a successful installation. ■ Tony Robison is managing partner of Manassas, Va.-based Washington Wood Floors and is an NWFACP-certified wood flooring inspector. FLOORING ADHESIVES CHEMREX® CX-1000 Revolutionary hybrid premium wood flooring adhesive • • • • • • • • • • Superior cleanability Excellent trowelability Superior bonding to all wood flooring Holds ridges Outstanding coverage up to 80 sq. ft. per gal. One hour plus working time Zero VOCs and no isocyanates Low odor Solvent Free, 100% solids Waterproof when cured CHEMREX® CX-1000 delivers the ideal performance and handling characteristics desired by contractors in the installation of engineered, solid, parquet prefinished, unfinished, bamboo, and exotic species hardwood flooring. For more information and an authorized distributor in your area call 800-433-9517 or visit www.BuildingSystems.BASF.com. Superior Quality. Unparalleled Performance. Easy to Apply. Circle 30 on Reply Card On the Job | Step by Step Au Naturel Oil finishes offer a natural look and easy application By Kim M. Wahlgren t one time, glossy finishes were all the rage, but now super-low-sheen finishes are where it’s at, and along with this trend has come increased interest in oil-based finishes (not to be confused with oil-modified polyurethane finishes). These finishes replicate the more natural look of many historical floors, making oil finishes especially suitable for today’s popular hand-scraped and distressed floors. That isn’t the only factor causing interest in these finishes. Some oil finishes are very low-VOC or even no-VOC, catching the attention of consumers searching for environmental products. That said, these finishes are not for everyone. Requirements vary depending on the traffic and the finish, but oil-finished floors do require (in addition to routine maintenance) re-oiling, typically every two to three years for a residential job. Application for these finishes varies. Following are steps for a hardening oil finish. (Make sure you always follow the manufacturer’s directions for the specific oil finish you’re using.) Photo courtesy of Woodcare USA A SUPPLY LIST Step 1 Step 2 For your final sanding, don’t pick a grit that’s too fine, which would close off the grain; you want the oil to be able to soak down into the grain. In fact, some contractors find that when using a penetrating oil finish, they can stop at a lower grit than they normally do with surface-type finishes. As always, make sure the floor is cleaned well after sanding. Mop the floor with the recommended wood floor cleaner and allow the floor to dry completely (typically one to three hours). Use a high-quality mop and have a bucket of clean water available to clean the mop as you go. For exotics such as Brazilian cherry, you may want to repeat this step. 56 Hardwood Floors Q June|July 2008 • Buffer • Vacuum • Recommended wood floor cleaner • Mop • Water • Bucket • Moisture meter • Oil finish • Paint roller (3⁄8-inch nap) • Red or tan pad • Squeegee, or cloth and white pad • White pad They hate Festool TS Saws, the latest generation of plunge-cut saws, have reshaped the concept of precision cutting. Featuring a splinterguard that ensures splinter-free cuts on both sides of the blade. FastFix saw blade changing system Precise angle cuts with no offset Perfectly straight cuts with included guide rail Spring-loaded riving knife Dust extraction with 360º swivelling connector TS 55 EQ Plunge-cut Saw 1 15/16” Cutting Depth The new MFT 3 – Festool’s most versatile, Àexible, and economical workbench solution to date! 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Circle 31 on Reply Card On the Job | Step by Step Step 3 Step 4 Step 5 It’s best to check the floor with a moisture meter to confirm the floor is dry before proceeding. If you wanted to stain the floor, you could do that instead of steps 2 and 3. However, some oil finishes have colored oils available, making staining unnecessary. This product is applied liberally with a paint roller with a 3⁄8-inch nap. You don’t need to worry about being careful with the application as you do with many finishes. Work in sections of 250 square feet or less. Once it’s on, allow the oil to sit for 15 minutes, giving it time to penetrate and saturate the floor. Next the floor is buffed with a colorfast pad such as a red or tan pad. Those pads are coarse enough to knock down the grain while also driving in the finish. Step 6 Step 7 Step 8 Now the excess oil is removed. On a flat floor, a squeegee can be used on most of the floor, with rags where necessary around the floor edges. On a distressed floor, rags are used over the entire floor. Make sure you have a way to safely dispose of the oil-soaked rags. A cloth under a buffer with a white pad (inset photo) could also be used to remove the excess oil. Then a white pad is used to polish the floor until the finish has an even sheen. Now the oil needs to harden, which typically takes about six hours. Many contractors wait overnight before applying the next coat. The next day, a thin coat of either the same oil or a paste version is applied. This step evens out the floor and provides some extra buildup. If the same oil is applied, a small amount can be poured into the center of a white buffing pad and buffed in. If the paste is used (shown), a line of it can be squeezed out about 2 feet from the wall line and buffed in with a white pad. As it’s buffed, it will liquefy and spread. Look at the floor from different angles to find dry spots. 58 Hardwood Floors Q June|July 2008 On the Job | Step by Step Oil Basics T Step 9 Step 10 For a slightly lower sheen, the floor may be buffed once more using a white pad with a polishing cloth underneath. The floor is ready for traffic in six to seven hours. ■ Shawn Gorman and David Gribben of Washington, D.C.-based Universal Floors demonstrated the steps in this article. John Thafvelin of Atlantabased Woodcare USA contributed to this article. he many types of oil finishes on today’s market can cause confusion, especially as they become more popular. Here are a few facts: • The “oil” used as a base varies greatly. Some manufacturers use petroleum-based oil, while others use tung oil, linseed oil or vegetable-based oils. In Europe, petroleum-based products are referred to as “synthetic.” • Oils penetrate down into the wood instead of creating a film over the top like a polyurethane or waterborne finish does. • Some oil finishes, in addition to penetrating into the wood, also have ingredients such as waxes or certain oils that harden as they dry. • Oil finishes tend to bring out the grain of the wood and give it depth. Patented Innovation From: EkoShield is the patented process and technology for pre-oiled wood using all natural organic oils to create easy to maintain, highly resistant wood floors. Ancestral has developed and patented a unique new technology to pre-oil wood that is environmentally friendly, enhances the appearance and character of the wood, increases stability and reduces maintenance and renovation costs. The EkoShield process naturally crystallizes (cures) the oils without the influence of harsh chemicals or artificial methods. EkoShield enables Ancestral to produce a floor that will not affect indoor air quality. Ancestral pre-oiled floors contributes no harmful VOCs. As the leading manufacturer of pre-oiled wood flooring, Ancestral Floors is dedicated to maintaining the highest environmental standards while encouraging others in the industry to do the same. Ancestral Floors 875 98 St., Saint-Georges (Québec) G5Y 8G2 CANADA swww.ancestralfloors.com Circle 32 June|July 2008 Q Hardwood Floors 59 On the Job | Techniques Power Up Hook up power safely on the job By Kim M. Wahlgren ood flooring experts who train contractors about sanding equipment see lots of strange things in their daily lives, from scary sanding techniques to the scariest of all: dangerous electrical hookup. Their stories are numerous; one trainer recalls a contractor who took the bare wires straight to the main lines feeding the box. The contractor had his helper turn the big machine on and off, on and off, until the wire melted to the main leads feeding the home. Essentially, they arc-welded the cable ends to the main leads in the box. The trainer stopped them and asked the contractor who taught him to do that. Not surprisingly, it was a familiar refrain to many in this industry: “My granddad did it that way, and he never had a problem.” The job was an old home and had twist-out fuses; the next day an electrician installed a sub box with breakers and a three-wire plug. Fortunately, what someone’s grandfather or father did decades ago isn’t acceptable on today’s job site. You need to understand the safe way to hook up power and what the codes are for where you live. It isn’t an exaggeration to say your life or someone else’s could depend on it. W Cord Basics Big machines run on 220 volts with an average range (depending on the machine) of about 210 to 235 volts. The cord is a 10/3 cable (10-gauge wire with three wires) with a white wire, black wire and green wire. When hooked up, the black wire and white wire are the hot leads, and the green wire is the ground (see “Cord Basics” sidebar on page 62). The hot leads (black and white) are the only wires that have voltage going through them during use. The green wire only has voltage if there is a short (or “fault”). Older homes have only 3-wire 220-volt outlets, and power boosters without 110-volt outlets are 3-wire. Newer homes have 4-wire 220-volt outlets, and power boosters that have 110-volt outlets are 4-wire. A 10/4 cable has four wires: black, white, green and red. The black and red wires are the hot leads, the white wire is the neutral and the green is the ground. The demands on a power cable change with the length of the cable: As the cable gets longer, the resistance increases and the voltage can drop, so the voltage should always be checked with a volt meter after each 100 feet of cable. Volt meters are 60 Hardwood Floors Q June|July 2008 46 on Reply Card Circle 46 On the Job | Techniques Cord Basics T he big machine cord is 3-wire; power boosters with 110-volt outlets are 4-wire. Older homes have 3-wire 220 outlets, while newer ones have 4-wire outlets. 10/4 Cable 10/3 Cable Ground Hot leads Ground cheap insurance (prices start as little as $10) to protect your machine from the wrong voltage, and they can also protect your health. Use them to check any wires sticking out from the walls on the job site—never assume that exposed wires aren’t live. Unfortunately, wood flooring contractors have been badly hurt by accidentally walking into exposed wires while sanding. If you need to correct the voltage, a power booster can be placed in line, but keep in mind that most power boosters only increase or decrease the voltage by 10 percent. Power boosters have other advantages besides correcting voltage: they protect the sanding equipment against power spikes, they have a built-in volt meter, and some give you dedicated 110-volt outlets for your buffers and edgers so you don’t trip the breakers in the house. You can buy standard boosters or have power boosters custom-built for your specific needs. Hooking Up In some houses, there are 220-volt stoves, dryers and window AC units that—with the right pigtail—can be easily plugged into. In homes without that convenience, contractors must hire an electrician to install the correct outlet or they must find a power supply in the box. In some states, it is illegal for anyone but a licensed electrician to open the panel box. Many wood flooring companies include the power hookup by a licensed electrician as part of their job estimates, although others hook up the power themselves after being taught the correct method. In some cases 220-volt power is not available. Sometimes the power source in the grid is simply not enough, and some older homes only have 110-volt power. In these cases, a generator may be necessary, but make sure it’s big enough to run all the sanding equipment you need. In some areas of the country, there is no power in the house during new-home construction, so there is a common pole with electrical outlets for the contractors during construction. Never hook up power from a pole unless it’s legal and specifically for that purpose. 62 Hardwood Floors Q June|July 2008 Excluding those special situations, there are typically three ways to hook up your big machine: 1) Use pigtails into a 220-volt outlet. If there are electric ranges, stoves Neutral or window AC units with 220-volt outlets in the home, an easy way to hook up is to create pigtails so you can plug right into the outlet. You’ll Hot need the correct male plug for the appliance outlet (there are differleads ent plug configurations for ranges and dryers and the 3-wire or 4-wire plugs). Put on the correct twist-lock plug for the outlet and connect to your power booster or into your machine lead. The complication can be dealing with 3-wire versus 4-wire: for example, when you have a 4-wire power booster but you’re in a house with only a 3-wire plug. Keep in mind that per code you must not tie the earth ground and neutral wire together in the leads (see the “4-Wire Code Compliance” sidebar on page 64). If you do not have a power need for 110 volts to be used on the cable, you can put on the correct plug but not hook up the neutral wire. Use the black wire and white wire as hot leads and the green as the ground. 2) Pay the Electrician. Many contractors build the estimate including the price of an electrician doing the in-box hook-up or adding a 220-volt outlet next to the main panel. If it is a new home, you can work with the builder and request that a 220-volt, 4-wire outlet be installed as part of the new home. With existing homes, many contractors sell this as a safety con- TECHNIQUES HIGHLIGHTS ■ If you aren’t sure about anything regarding hooking up power, ask an electrician. ■ Figure out where you’ll get 220-volt power when bidding the job, not when you need to start sanding. ■ In many cases, hooking up directly to the electrical panel is illegal. ■ Always check the power supply with a volt meter. ■ A power booster has many uses besides correcting voltage. Circle 34 on Reply Card Rift and quarter sawn Sapele On the Job | Techniques cern for the homeowner: They can get the extra money because the homeowner has peace of mind knowing that it is done safely and correctly, and the correct plug is there if 220-volt power is needed again in the future. In the many homes that have twist-out fuses rather than breakers, this is a must. 3) Tie Into the Electrical Panel Tying into the electrical panel is illegal in many states. It is the hardest method and is one you must be trained to do. If you feel comfortable doing so, have been trained to do it and it’s legal where you live, keep these things in mind: • The power must be turned off before you tie in. • Always use a volt meter to check the voltage of the leads. • If the power box is set out and the knockouts can be removed easily, then remove the correct size, place the wire with the clamp or other strain relief on the cable and place the wires into the breaker. Once the job is completed, a plug or cap must be installed so the hole is covered. • Make sure the cover of the box will close and cover the wires during operation. Letting the wires hang out with the cover open can be extremely dangerous. • If the power box is set into the studs, it is difficult to tap out a knockout and feed the lead into the box. The drywall may need to be cut away and then replaced and repaired after the job is done. • Make sure the wires are not just hanging free. A clamp around the wires or some other strain relief needs to be in place to prevent the wire from pulling loose and shorting out the box. • The breaker size is important, because a breaker that is too large (such as 60 amps) will not trip when needed. If the breaker is too small, then it will trip too soon. Most of the big machines on today’s market run well on a 20- to 30-amp breaker. The startup amp draw is high, but that is only for a brief moment; after that it drops to a safe level. Terrible Tricks There are vast numbers of bad “tricks” that contractors use to avoid legitimate power hookup. For many years, contractors have been taught to use quick clips for direct hookup to the main leads in the box, but this is both illegal and unsafe— the weakest link in your hookup is the plugs or quick-disconnect clips. The hat some people call weight of the cord can pull the clips the “new” code for the out, shorting out the box, causing spark4-wire hookup has been in ing and possibly a fire. Another trick is place since the early ’80s. What to use a booster to pull one 110-volt leg it says is simple: At no time can from one room and a 110-volt leg from the earth ground and neutral another room. That does add up to 220 wire be joined together. When volts, but if only one of the breakers they aren’t joined and the earth trip, there is still a hot lead feeding the ground is used for a fault, the big machine. Some contractors avoid short will be safely discharged. This pigtail for connecting the 3-wire to a having to deal with the correct plug However, if the white wire is 4-wire outlet might be illegal—it depends if configurations by simply stripping the joined to the green wire, then the white and green wires are joined togethwires and sticking them directly into the the short is sent back through er inside the cord (joining them is illegal). outlet—an incredibly dangerous practice the neutral wire. with a high risk of electrocution. If your power booster has The bottom line is: Be smart, be safe four wires feeding into it, it and follow the codes for your area. If is because of the 110-volt you aren’t sure about the right practices, supply. If the white wire is ask an electrician. Don’t put yourself, not hooked up, the 110-volt your workers or your customers at outlets will not work. If you try risk by taking chances with electrical to make the 110-outlets work hookup. ■ without having the 4-wire in by making up a wire lead that Sources for this article included: Frank bypasses the 4-wire in and If you’re connecting your big machine Kroupa, NWFA; D. Wayne Lee, Clarke joins the earth ground with (3-wire) to a 4-wire outlet, the easiest way American Sanders; Eric Nolin, Palo Duro the neutral, that is a violation is to use a power booster with a 4-wire conCompanies; and Don Smithson, Golden of code. nection. State Flooring. 4-Wire Code Compliance W 64 Hardwood Floors Q June|July 2008 Circle 35 on Reply Card DESIGN+ P R O G R A M Some decisions are easier to make than others Mercier’s exclusive DESIGN + program makes it easier than ever for your customers to select the perfect hardwood floor solution... and they can be as picky as they want: in 3 easy steps, they can design their floor the way they want it! They’ll also enjoy all the benefits of Mercier’s ultra-resistant (highest taber test in the industry), long-lasting beauty and non-yellowing, antimicrobial technology. MERCIER Clearly the best! Circle 36 on Reply Card www.mercierwoodflooring.com 1 800 463-3385 2008 NWFA Wood Floor of the Year Awards Florida’s Finest • 08 Wood Floor of the Year Winners M e m b e r s Choice and Best Restoration (non- CNC) Universal Floors Best Inc. • Engineered (non-CNC) and Best Entry/Foyer (CNC) Universal Floors Inc. • Best Engineered (CNC) Johnson Yarema Hardwood Floors • Best Bedroom (CNC) Johnson Yarema Hardwood Floors • Best Limited Species (CNC Design/Cut) Johnson Yarema Hardwood Floors • Best Factory Finished (non-CNC) and Best Entry/Foyer (non-CNC) DM Hardwood Designs • Best Entry/Foyer (non-CNC) DM Hardwood Designs • Best Kitchen/Dining Room (nonCNC) Seabaugh Custom Hardwood Floors Inc. • Best Living Room/Family Room (non-CNC) Seabaugh Custom Hardwood Floors Inc. • Best Kitchen/ Dining Room (CNC) Floor Man Company Inc. • Best Bedroom (non-CNC) Floor Man Company Inc. • Best Limited Species (nonCNC) Palembras Hardwood Floors Inc. • Best Commercial/Showroom (non-CNC) Birger Juell Ltd. • Best Commercial/Showroom T his year’s Wood Floor of the Year contest expanded to include winners in each category for CNC (computer-designed and cut) and non-CNC (hand-cut) floors. Winners were chosen by NWFA members in online voting before the NWFA convention; voting for the Members’ Choice award took place online as well as in Ft. Lauderdale. To see the winning floors, turn the page. Because of the large number of entries and winners, this year all the non-winning floors in each category can be seen by going to www.nwfa.org, clicking on the “Floor of the Year” link and then clicking on the link for the 2008 Rest of the Best. (CNC) Maximum Hardwood Floors • Best Library/Office (non-CNC) Rode Bros. • Best Library/Office (CNC) Ralph’s Hardwood Floor Company Inc. • Best Reclaimed (non-CNC) Goodwin Heart Pine Co. • Best Reclaimed (CNC) Enmar Hardwood Floors Inc. • Best Living Room/Family Room (CNC) Czar Floors Inc. • Best Restoration (CNC) Pasadena Wood Floors • Members Choice and Best Restoration (non-CNC) Universal Floors Inc. • Best Engineered (non-CNC) and Best Entry/ June|July 2008 ■ Hardwood Floors 67 Members’ Choice & Best Engineered (non-CNC) Winning Creations Universal Floors Inc. (Washington, D.C.) N estled in Virginia’s horse country is a new equestrian estate anchored by a 25,000-squarefoot mansion. Although work on the home and its floors is still in progress, two of its floors have already garnered Wood Floor of the Year awards. While most of the home features textured, handscraped plank floors, Universal’s President Sprigg Lynn wanted to steer clear of them in the dining room. Not only is that floor over radiant heat, it also has a stone perimeter, and the wood floors had to be scribed to the stone. Lynn called in John Yarema of Johnson Yarema Hardwood Floors for the design meeting with the owners and builder. Lynn suggested a parquet floor for the dining room, but the wife replied that she “hated parquet.” Not to be deterred, Lynn and Yarema suggested looking through various books and pictures, and a photo of an antique captain’s sea chest created with American folk art marquetry caught her eye. The design was perfect for the turn of the century American design planned throughout the home. Shortly thereafter, Yarema produced a parquet floor based on that marquetry pattern; the floor is engineered so there is minimal stress against the stone perimeter. The Universal crew worked around the clock to get all 12,000 pieces installed within the time constraints. After machine-sanding, stain, dye and tung oil finish were applied to lend the floor an aged appearance. “It’s a complex pattern, but it doesn’t come across as complex; it’s easy to the eye,” Lynn says. The pattern ended up winning over the NWFA membership as well as the client: “She went from disliking parquet to this being one of her favorite rooms in the house,” Lynn says. Best Entry/Foyer (CNC) M eanwhile, the client felt that the entry to her library was lacking. She repeatedly told the pair of wood floor men that she wanted “creation.” They repeatedly agreed, but they honestly weren’t sure what she meant. As it turns out, she had recently been to the Vatican, and she envisioned a recreation of the hands from Michelangelo’s famous “The Creation of Adam” on the ceiling of the Sistine Chapel. Because she also wanted to emphasize fertility at the entrance of the library (as in, fertilizing the mind), the pair suggested an egg and dart pattern—the egg being an ancient symbol of fertility—surrounding the inlay. The inlay was installed late at night, and the client happened to stop by as it was completed. She said she loved the inlay, but she disagreed with the orientation of the hands. So, with the narrowest router bit possible, Lynn and Yarema cut out a thin circumference around the inlay, enabling them to release it and rotate it to her liking. They disguised the routed area with a thin piece of bent walnut. While that complication may be over, there are more floors to come from this estate. Lynn says that the library floor, in progress now, could be a serious contender for the Wood Floor of the Year awards in 2009.—K.M.W. 68 Hardwood Floors ■ June|July 2008 Members’ Choice and Best Engineered (non-CNC): Abrasive: 3M ~ Adhesive: Bostik Inc. ~ Buffer, Edger: Clarke American Sanders ~ Distributors: Cherokee Wholesalers, Derr Flooring Company, Long Floor ~ Dye: Industrial Finishes ~ Filler: Timbermate USA ~ Finish: Waterlox ~ Nailer: Powernail Company ~ Router: Porter-Cable ~ Sander: Hummel (Palo Duro) ~ Saws: Festool ~ Wood Flooring: Yarema Marquetry Best Entry/Foyer (CNC): Abrasive: 3M ~ Adhesive: Bostik Inc. ~ Distributors: Cherokee Wholesalers, Derr Flooring Company ~ Dye: Industrial Finishes ~ Edger: Clarke American Sanders ~ Filler: Timbermate USA ~ Finish: Waterlox ~ Nailer: Powernail Company ~ Router: Porter-Cable ~ Saws: Festool ~ Wood Flooring: Allegheny Mountain Hardwood Flooring, Yarema Marquetry Best Restoration (non-CNC) History Revealed Universal Floors Inc. (Washington, D.C.) W hile this home blends perfectly well with its surroundings near D.C.’s famous Embassy Row, it isn’t from D.C. at all; it was originally built in the mid-1700s in Boston. In 1930, it was deconstructed, piece by piece, and rebuilt at its present site. Much of the home had been updated, but the floors, which are Eastern white pine in widths up to 19 inches, were in dire need of restoration. “The floors had multiple layers—seven or eight layers of paint, varnish, wax, you name it,” says Sprigg Lynn, president at Universal Floors. “They were literally black.” Universal’s Vice President of Operations Shawn Gorman was the lead man in making sure the complicated restoration was handled to perfection. The process involved first hand-scraping every inch of the 5,500 square feet of the flooring. For two months straight, at least 10 men hand-scraped the floor every day, with two men whose job it was to just sharpen hand-scraper blades all day long. Lynn says the company uses a technique they call “restoration scrape”—not a distressed scrape and not a flat scrape, but something in between that carefully follows the contour and maintains the patina of the antique floor. The company uses an array of all shapes, sizes and weights of hand-scrapers, some handed down in Lynn’s family and some new versions collected from industry friends such as Daniel Boone and Wayne Lee. Next the floor was scrubbed by hand with potash lye, an old-fashioned mild detergent that slightly bleaches the floor. Then the floor was hand-rubbed with a fine-grit abrasive, after which a proprietary dye was used. Finally, the floor was finished with several thin layers of wax. “It had to be hand-rubbed,” Lynn says. “That slight flow from board to board, the undulations of the wood—machines would have taken that out.” Fortunately, Universal Floors does so many restorations that it has built a sizeable inventory of salvaged antique flooring. In this case, wood flooring the company had previously bought from an auction at the Johns estate (of Johns Hopkins fame) happened to match this home’s flooring perfectly for repairs. Once complete, “The light just shimmers off the wood; it literally makes you want to get on your knees and run your hands across the floor,” Lynn says, explaining that although the materials used were simple, it was a complex job. “We’ve restored a lot of floors from the White House on down, but this was the most physically challenging and professionally challenging,” Lynn says.—K.M.W. Abrasive: 3M ~ Adhesive: 3M (epoxy) ~ Buffer: Clarke American Sanders ~ Distributors: Cherokee Wholesalers, Derr Flooring Company ~ Dye: Industrial Finishes ~ Filler: Timbermate USA ~ Finish: Dura Seal (wax) ~ Router: Porter-Cable June|July 2008 ■ Hardwood Floors 69 Best Engineered (CNC) Pushing the Limits Johnson Yarema Hardwood Floors ( Troy, Mich.) W ith this year’s winning floors, Johnson Yarema Hardwood Floors continues to push the boundaries of hardwood flooring design. These three award winners from three different projects show the depth of style that John Yarema, president of Johnson Yarema Hardwood Floors, is able to create. The Best Engineered winner is an intricate inlay that contains more than 12,000 pieces of wood and 48 species. The design, which depicts the battle between good and evil with a lion, angel and the Lamb of God, was inspired by the Moroccan-themed décor and original wood carvings in the massive summer estate. Originally slated to be a pinwheel medallion, Yarema suggested something more grandiose. “I did a sketch on a piece of paper, and they loved the idea of taking all the carvings and putting it in one place,” Yarema says. The catch was that the owner wanted it done in eight weeks. The rough sketch, which was drawn on a piece of loose-leaf paper, came to life after it was created at the shop and assembled into 12 panels. Once the panels were assembled on-site, the wood was bleached and scraped three times in order to create an Old World painterly style. “We were trying to take out the ‘bright’ and make it look like it had been there for 200 years,” Yarema says. The white oak around the perimeter was darkened with a chemical stain to also give it an aged look. The new “old” medallion met the owner’s timeframe while exceeding his expectations. Best Bedroom (CNC) T he floor that earned Yarema the Best Bedroom Wood Floor of the Year award started out as a simple basketweave pattern that the interior designer originally had in mind. Again, Yarema suggested something a little more intricate, and the end result was a three-dimensional basketweave-inspired design with iroko, wenge and walnut. The designers specialized in working with fabrics, so they were drawn to Yarema’s textile-like pattern. The rich, colorful floor offset the clean, black-and-white, modern lines found in the rest of the home. “All the cabinetry in this room was flat panels, and so they really wanted the floor to pop,” Yarema says. “They view this as an art piece.” And with 30,000 pieces that needed to be glued down piece by piece, it truly was a work of art. Best Limited Species (CNC) T he floor that proved the most unusual in this year’s contest was the Best Limited Species winner, which Yarema created for a client’s library. Although the floor consists of only two species—wenge and maple—the snake-like design makes the floor anything but simple. The design was inspired by a photo Yarema saw of a white-tiled, black-grouted herringbone floor that continued up the wall. “It’s almost like a selfstanding art piece where the floor becomes the art piece,” Yarema says. Creating it was no easy task. The 40-foot structure starts out 12 feet wide on the floor, shrinks down to 4 feet 70 Hardwood Floors ■ June|July 2008 wide as it curves up the wall and ends up 8 feet wide on the ceiling. The logistics of such a massive structure meant reframing the back wall and installing cables in the ceiling for support. All the pieces were engineered ahead of time in the shop using a vacuum process to bend the wood, but the curves still had to be tweaked on-site to get just the right bend. This involved lightly wetting the wood and using a drum-like contraption with straps to bend the wood into position. It was a tedious process to get the wood to bend without breaking. “If you cranked it too hard, it would break, and you would have to start all over again,” Yarema says. This meant two to three trips per day to the job site just to crank the straps. Yarema says he wanted to prove that there were no limits as to what could be done with wood. Look for more unique floors from Johnson Yarema Hardwood Floors in the future. “Unless we’re over our head, it doesn’t feel comfortable,” Yarema says.—C.L. Best Engineered: Adhesive: Stauf-USA Adhesive ~ Distributors: Professional Hardwood Distributors/Schafer Hardwood Flooring Co. ~ Wood Flooring: Yarema Marquetry Best Bedroom, Best Limited Species: Abrasive: 3M ~ Adhesive: Stauf-USA Adhesive ~ Buffer, Edger: Clarke American Sanders ~ Distributors: Professional Hardwood Distributors/Schafer Hardwood Flooring Co. ~ Filler: Timbermate USA Inc. ~ Finish: Glitsa American ~ Nailer: Stanley-Bostitch ~ Sander: Hummel (Palo Duro) ~ Saws: DeWalt ~ Wood Flooring: Yarema Marquetry You choose wood finish accessories for their beauty and quality look. Don’t ruin the effect by skimping on durability, or settling for unsatisfactory customer service. #!" !"#!"!# !)#"#!"#!"!$"$!!!#!(!""! !#!$!&"#"#!"( "$!" # "$!%!#"#!#!"#!"!### '##!"""$"$!"$!$ ### $#!%#"!%%!'#"% #(" #"!#$!&!&!"&# %#!""%!"!!$ $#(&!#"# !""$!#!$"#! # " !(#$#$!$"#!" $#"#!#""##" Manufacturing & Supply Co. ""!& ""!& #&&&!& #&&&!& Circle 49 June|July 2008 ■ Hardwood Floors 71 Best Factory Finished (non-CNC) Desert Oasis DM Hardwood Designs (Farmington, N.M.) N orthern New Mexico probably isn’t where most people would expect to find a lighthouse, but that’s the setting for this floor, which won the Wood Floor of the Year award in the Best Factory Finished category. The Animas River flows through the backyard of this 10,000-square-foot home, topped with a lighthouse overlooking the river. The job involved not only the circular floor but 56 curved steps leading up to it. In the design meeting, as the client perused the photos from Dave Marzalek of DM Hardwood Designs, his San Clemente compass medallion caught her eye, and she asked if he could reproduce it again. That wasn’t a problem—Marzalek has made the medallion by hand at least 35 times after it was published in Better Homes & Gardens in 1997—but Marzalek stressed to the client that the surrounding floor would have to create the right setting for the medallion. Although the resulting sunburst design would intimidate many contractors, Marzalek says it was business as usual. The complicated part of the job was creating the curved bullnose under the railing and the 56 curved steps, all of which had to be scraped, stained and finished to match the factory-finished white oak flooring, putting the finishing touch on this nautical desert oasis. Abrasive: 3M ~ Adhesive: Sika Corporation ~ Filler: Timbermate USA ~ Finish: Dura Seal (on inlay and staircase) ~ Nailer: Powernail Company, Senco ~ Saws: Hegner (scroll), Hitachi (laser slide), Makita (table) ~ Wood Flooring: HomerWood Hardwood Flooring Company (field) ~ Rare Earth Hardwoods (inlay exotics), Allegheny Mountain Hardwood Flooring (steps) Best Entry/Foyer (non-CNC) M arzalek’s second Wood Floor of the Year trophy from this year (bringing his total to 14) is typical Marzalek style. “I own two sanding machines, and they never go out,” he says. In the Southern California market where his company was based until recently, Marzalek was known for his hand-scraping style. When he relocated to northern New Mexico last year, Marzalek found that although the market is dominated by factory-finished flooring, his handscraping style was quickly embraced. The only change is that his new clients seem to prefer a “deep and gnarly looking” scrape, he says. This floor, which Marzalek did for the home of his good friend Brett Elliott, is evidence of that. The focal point is a wood and stone medallion. Elliott and his wife had found a marble medallion on the Internet, “But it was too simple; it didn’t have anything really going for it,” Marzalek says. As he often does, he took the basic design and ran with it, combining elements from his previous medallions and using granite, as requested by the couple’s designer. All pieces were cut with a scroll saw; for the thin granite pieces, Marzalek used a diamond blade on the scroll saw. To tie the floor together, granite squares were integrated into the basketweave parquet pattern with walnut flooring. To achieve a heavy scrape, Marzalek first used a hand-planer with a round head, then hand-scraped the floor. The final result garnered lots of attention in this prefinished market. “The decorators and the person who photographed the floors were quite amazed,” Marzalek says.—K.M.W. Abrasive: 3M ~ Adhesive: Sika Corporation ~ Buffer: Clarke American Sanders ~ Filler: Timbermate USA ~ Finish: Dura Seal ~ Hand planer: Festool ~ Nailer: ET&F, Powernail Company, Senco ~ Saws: Hegner (scroll), Hitachi (laser slide), Makita (table) ~ Wood Flooring: Allegheny Mountain Hardwood Flooring 72 Hardwood Floors ■ June|July 2008 ® SikaBond -T55 treats EVERY wood floor like an award winner. 2008 NWFA Floor of the Year Winner If award winning craftsmen trust SikaBond®-T55 to bond their wood floors — you can too. For years, Sikabond-T55 elastic polyurethane adhesive has been used to bond wood floors creating high quality and long lasting results. Congratulations to DM Hardwood Designs for their 2008 NWFA Wood Floor of the Year awards. SikaBond-T55 is the only wood floor adhesive that bonds 3/4" solid wood up to 8" wide with no length requirement to help you expand your design options. To find a local distributor call 1-800-933-SIKA (7452) or visit us online: www.SikaBondUSA.com. Form a permanent bond with Sika. ©2008 SIKA Corporation. All rights reserved. Circle 38 on Reply Card Best Kitchen/Dining Room (non-CNC) Best Living Room/Family Room (non-CNC) The Right Angle Seabaugh Custom Hardwood Floors Inc. (Cape Girardeau, Mo.) A s NWFA’s director of technical training, Steve Seabaugh, who is also president of Seabaugh Custom Hardwood Floors, teaches contractors how to install even the most technically challenging wood floors. But on this highly technical custom floor, it was Seabaugh who found himself being the student. In the process, Seabaugh produced two Wood Floor of the Year-winning floors, which are both part of an elegant contemporary home in Glenco, Ill. Both the kitchen and living room floors were riftsawn ash with aluminum strips. The architect had the idea of creating an abstract nondirectional floor to match the lines of the modern home. Seabaugh worked with the architect and homeowner to make the floor a reality. While the simple, clean lines may make the floor look basic, it was anything but—everything needed to be precise and line up perfectly. Seabaugh started by tearing out the old terrazzo floor and creating a new subfloor onto which he drew the templates for the wood and aluminum. “The decorator actually made an actual-sized rug and Styrofoam cutout of the table, chairs and couch where everything was going to be placed,” Seabaugh says. He traced the entire layout on the subfloor until the client approved it. “She was real specific that she wanted things a certain way, so we kept doing it until we both liked the way it hit the wall and places where it was going to be seen,” Seabaugh explains. With the layout approved, Seabaugh began the arduous task of cutting everything on-site to fit precisely, including the aluminum strips, which he routed for a tongue and groove. The kitchen, which had a granite border around the ash and aluminum, was installed first. The tile contractor made replicas of the granite tiles from OSB as a template for Seabaugh to follow as he was installing, and the actual granite was installed after the wood and aluminum were completed. The kitchen floor flowed directly into the living room, where Seabaugh began work on the multidirectional floor. The odd angles of the living room meant cutting 58- to 60-degree miters, and Seabaugh found it challenging to get everything to align. He was surprised to learn that being off by as little as 1⁄64 of an inch meant the miters would start to grow or shrink after three or four rows. “I learned as I was doing it,” Seabaugh says. After several cuts and a couple of tear-outs, Seabaugh got everything to align exactly. “Every point in there lines up. I’d take any floor guy in the world in there and say ‘find a flaw.’ There isn’t one,” Seabaugh says. And best of all, it met the homeowner’s exacting standards.—C.L. Abrasive: 3M ~ Adhesive: Bostik Inc. ~ Buffer: Clarke American Sanders, Lägler (Palo Duro) ~ Distributor: Greer Company Inc. ~ Edger: Clarke American Sanders ~ Filler: Timbermate USA Inc. ~ Finish: Poloplaz ~ Nailer: Powernail Company Inc. ~ Sander: Galaxy Floor Sanding Machines, Clarke American Sanders ~ Saws: Festool ~ Stain: Dura Seal ~ Wood Flooring: Taylor Lumber Inc. 74 Hardwood Floors ■ June|July 2008 Circle 39 on Reply Card Best Kitchen/Dining Room (CNC) Destined for Greatness Floor Man Company Inc. (Toledo, Ohio) S ome things are just meant to be, and it seems this floor was fated to earn Rick Wilson, president of Floor Man Company Inc., his first Wood Floor of the Year award. The project was for a high-end home overlooking the Maumee River in Ohio, where the homeowner had specified a marble and wood floor to match a photo she had seen of a European parquet. Wilson was easily able to design the parquet, but he suggested she go with a black wood rather than marble. So, switching out the marble for African wenge, Wilson sent the design to Winneconne, Wis.-based Oshkosh Designs to manufacture 2-foot-square paper-face parquet blocks. “Tom Peotter [of Oshkosh Designs] told me that when he saw it come off the line, he said it was a Floor of the Year if he ever saw one,” Wilson recalls. As it turns out, it was. Even though the parquet came manufactured, Wilson still had his work cut out for him. The bricklayer for the dining room had installed the curved brick wall before Wilson could install the floor, so after gluing down the field of the flooring, “I just got down on my knees with a bandsaw and took my time,” Wilson says. It took Wilson more time to install the small area by the wall than it took him to install the rest of the floor, but in the end, it looked like the flooring had been installed first. “The owners are just tickled to death with it,” Wilson says. “It’s their favorite room!” Best Bedroom (non-CNC) O hio is known for many things—including poisonous buckeyes and a winning football team—but unique wood flooring isn’t one of them. “We don’t get the L.A., New York or Chicago kind of jobs often, but this was one,” says Rick Wilson, president of Floor Man Company, about this high-end project. Wilson loaned the homeowners the past 10 years of Hardwood Floors’ Wood Floor of the Year issues for inspiration and eventually designed flooring in seven rooms for these clients. To continue the patriotic theme of this house, the homeowners requested a five-point Brazilian cherry star be produced for the space in front of the floorto-ceiling windows in their bedroom. Wilson wanted to create a floor to accent the star that would also call attention to the amount of sunlight coming into the room, so he fashioned a starburst out of Brazilian cherry and white oak. “The biggest challenge was keeping the boards in proper alignment,” Wilson says of how he designed a ray of the burst to come off each point of the star. Cutting was done on-site and was tedious because Wilson works on his own; he used to have eight employees until he realized he was spending more time running his business than doing the work he loved. As a one-man operation, he has the freedom to work on the projects he enjoys most, and as his two Wood Floor of the Year trophies show, it’s obviously been time well-spent.—M.D. Abrasive: Norton Abrasives ~ Adhesive: Bostik Inc. ~ Buffer, Edger: Clarke American Sanders ~ Distributors: Floor Style Products, Erickson’s Flooring and Supply (kitchen/dining room only) ~ Filler: Woodwise/Design Hardwood Products ~ Finish: Basic Coatings ~ Nailer: Primatech ~ Sander: Hummel/Trio (Palo Duro) ~ Saws: Festool ~ Wood Flooring (kitchen/dining room): Oshkosh Designs ~ Wood Flooring (bedroom): Allegheny Mountain Products, Brazilian Direct 76 Hardwood Floors ■ June|July 2008 Circle 40 on Reply Card Best Commercial/Showroom (non-CNC) Sweet Home Chicago Birger Juell Ltd. (Chicago) Photo: Meagan Lloyd T his may be a new showroom, but Birger Juell Ltd. is hardly new to the wood flooring industry. The legendary company is a fixture in both the wood flooring business and Chicago’s Merchandise Mart, where the company has had a showroom for two decades. When the opportunity came to move into this more centrally located space on the Mart’s main floor, the company took it. The new space features the company’s custom flooring as well as its architectural millwork (the company’s namesake tells the story that one night he had three martinis and dreamed the flooring went up the walls, thus the millwork). Featured is a Versailles parquet with wenge feature strips as well as a popular parquet that Juell designed based on a floor from an 18th century chateau in France’s Loire Valley, Chateau Montgeoffroy. Between the two parquets is a large starburst pattern in which all eight points of the star are purposely slightly distorted to highlight different areas in the showroom. The green aspects of the products suit both the Merchandise Mart and Birger Juell Ltd.’s clientele. The Merchandise Mart is the largest LEED (Leadership in Energy and Environmental Design)-certified building in the country, and Birger Juell Ltd. President Chuck Crispin estimates customers’ interest in green products has tripled in the last year alone, making Birger Juell Ltd.’s wood flooring—much of which is reclaimed or manufactured from Chicago city trees that have died naturally—a perfect fit.—K.M.W. Adhesive: Bostik Inc. ~ Buffer: Clarke American Sanders ~ Filler: Timbermate USA ~ Finish: Dura Seal ~ Nailer: Powernail Company ~ Router, Saws: Festool ~ Crotch Walnut: Kent MacPherson ~ Fabricators: Sam Garcia and Francisco Valenzia ~ Scraping & Finishing: Lyman Gaines, Eric Wermager, Bill Arnold and Steve Merritt ~ Special Projects Manager: Don Morrison ~ Scheduling/Production Management: David Guido, Quentin Grayst Best Commercial/Showroom (CNC) Last-Minute Artistry Maximum Hardwood Floors (Coral Springs, Fla.) S ome masterpieces take years, even a lifetime to perfect. This Wood Floor of the Year winner and luxury showroom, however, took only a week. Brothers and business partners Evandro and Alisson Carvalho of Maximum Hardwood Floors were moving into their new showroom in a hurry. “There was nothing fancy about designing it,” says Evandro Carvalho. “We had some leftover material lying around and it was like, this is what we have to work with.” So, with scraps remaining from previous jobs, including several high-end CNC-designed borders and medallions, the two installed myriad flooring options for customers to peruse. Carvalho’s favorite area of the showroom features hand-scraped, fumed 5-inch American walnut. Such product displays are usually the deal-closers for Carvalho. “If they’re hesitating on making a purchase or closing the contract, once they see the showroom they say, ‘OK, we’re comfortable with you,’” Carvalho says. This is the first Wood Floor of the Year Award for Maximum Hardwood Floors, and even though the Carvalhos have always taken pride in their work, they have often felt intimidated by the craftsmanship of the beautiful floors entered into the contest. “You see how some of these people are working for billionaires, and you think maybe we don’t have a chance. The whole thing is you have to keep trying,” Carvalho says. With this award backing his own craftsmanship, Carvalho now feels motivated to enter at least three of his floors in the contest each year.—M.D. Abrasives: 3M, Cumi Canada Inc., Norton Abrasives ~ Adhesive: Sika Corporation ~ Borders/Medallions: Oshkosh Designs ~ Buffer, Edger: Clarke American Sanders ~ Distributors: Custom Wholesale Floors, Design Flooring Distributors Inc., Floor Style Products ~ Filler: Woodwise/Design Hardwood Products ~ Finish: Basic Coatings, McGrevor Coatings ~ Nailer: Porter Cable, Powernail Company, Stanley-Bostitch ~ Sander: Hummel (Palo Duro) ~ Saws: Bosch, DeWalt, Fein, Festool ~ Wood Flooring: BR-111 Imports & Exports, Foreverwood, Mullican Flooring, Owens Flooring Co., Virginia Vintage 78 Hardwood Floors ■ June|July 2008 Best Limited Species (non-CNC) All Hands on Deck Palembas Hardwood Floors Inc. (Escondido, Calif.) B Photo: Hewitt Garrison Architectural Photography rothers Michael and Christopher Palembas always make the most out of their annual trip to the NWFA Convention, sourcing both information and products for upcoming jobs, but the 2006 convention in Baltimore proved to be especially useful. A client had requested a nautical design for a billiards room shaped like a boat. While in Baltimore, the brothers were able to meet the master shipwright of the USS Constellation, a U.S. Navy ship originally built in 1854 that is now a tourist attraction in Baltimore’s Inner Harbor. Since 1991, the shipwright has been leading a team of carpenters who have been rebuilding the ship, and he ended up giving the Palembas brothers a private tour of the Constellation and divulging the techniques involved in its restoration. Armed with that knowledge, as well as research on the Internet, they felt ready to tackle this unusual job, which was further complicated by the fact that it’s in a radiant-heated basement 75 feet from San Diego Bay. Teak boat decking 2¼-inch wide (with a ½-inch rabbet), ½ inch thick and 6 to 12 feet long was used, as well as a marine epoxy resin that would stick to the oily wood. Although teak boat decks are typically screwed down, this client didn’t want that, so the brothers devised a system of using torque screws and washers to hold the boards against each other in tension while being bent and set into the epoxy. The boards were not ripped and relaminated together as most “bent” wood flooring is, nor were they steamed or wetted to aid in bending. Once the bent strips on each half of the room were done (a process that took two men 5½ weeks), a template of the space for the middle board or “king plank” was created, cut at the shop and installed. Next came 4,400 linear feet of ¼-by-¼-inch wenge, which was hand-set in epoxy resin. Finally the floor was coated with neutral stain and waterborne finish. “It was interesting to go through all the issues and come up with a floor that is probably bulletproof,” Michael Palembas says of this unique job.—K.M.W. Abrasive: 3M ~ Adhesive: West System Inc. ~ Buffer: U.S. Sander ~ Edger, Sander: Clarke American Sanders ~ Finish: BonaKemi USA ~ Saws: Hitachi, Makita ~ Stain: Dura Seal ~ Subfloor Prep: Bostik Inc. ~ Wood Flooring: TRB Flooring Co. Circle 45 June|July 2008 ■ Hardwood Floors 79 Best Library/Office (non-CNC) Legends of the Floor Rode Bros. (Los Angeles) T his floor is fit for a king—or a duke, as in “The Duke.” The Orange County branch of Rode Bros. Floors worked tirelessly with designers from Los Angeles-based Barry Design Associates to produce this library floor for the renovation of John Wayne’s former residence. The homeowners of the Newport Beach, Calif., mansion desired a focal point to break up the straight-lay flooring of the adjacent rooms, so Rode Bros. went above and beyond with this distinct creation using walnut, wenge, santos mahogany, Brazilian cherry and maple. According to Mark Lehner, who handles West Coast sales, the multiple species gave the floor “a range of colors that fit … for a distinguishing color movement,” that moves the eye along the floor to take in its detail. The solid glue-down parquet is only the tip of the iceberg in terms of the amount of wood flooring and the number of intricate designs throughout the home. Although the area is only 200 square feet, the floor took installers more than two years to complete. “That was due to some fine changes and arm wrestling for areas to work in,” Lehner says. But succeeding with such a floor is enough to give Rode Bros. a ride-off-intothe-sunset hero status.—M.D. Abrasive: 3M ~ Adhesive: Sika Corporation ~ Buffer: Clarke American Sanders ~ Distributor: Galleher Inc., Pacific Hardwood ~ Filler: Woodwise/Design Hardwood Products ~ Finish: Basic Coatings ~ Saws, Router: Bosch, DeWalt, Fein ~ Wood Flooring: Pacific Hardwood/Engineered Flooring Manufacturers Best Library/Office (CNC) Mapping Success Ralph’s Hardwood Floor Company Inc. (Black Creek, Wis.) C ontractors often find that the projects that seem the easiest and most straightforward can often end up being the most challenging. This was the case for Rod Lorenz, president of Ralph’s Hardwood Floors, with this highend home in Wisconsin. Most of the library was easily taken care of by laying randomwidth, ¾-inch-thick walnut flooring on a 45. However, in the center of the room, the homeowner wanted an antique-looking map. He sent five of his own drawings to Lorenz, who passed them on to Troy, Mich.based Yarema Marquetry. It turned out the company had previously done a similar design, which was a map of the world as people envisioned it in the 1500s, with a strong nautical theme. The homeowner liked it, but wanted to make several changes. “Most of the work was upfront, trying to get things the way he wanted it,” Lorenz says. Yarema and Lorenz worked together to add a sea creature border and Latin writing within the map. Although the homeowner requested 15 ships, the number was limited to eight in order to retain detail, and the homeowner’s explicit directions were carefully followed to perfect the look of each wave and fish in the border. The extra attention to detail proved worth it—the resulting floor is the highlight of the home.—M.D. Border, Medallion: Yarema Marquetry ~ Edger: Clarke American Sanders ~ Finish: Glitsa American ~ Sander: Hummel (Palo Duro) ~ Wood: Schmidt Lumber of Shawano 80 Hardwood Floors ■ June|July 2008 Best Living Room/Family Room (CNC) For Good Measure Czar Floors Inc. (Newtown, Pa.) A good contractor measures twice and cuts once. But what if no cuts are allowed? Then the floor relies almost entirely on measurement, as it was with this Czar Floors Inc. project in New York City. The customer had already purchased high-end furniture and wanted flooring to match it. The species and pattern were easy enough to select, but the homeowners didn’t want any part of the 600-square-foot floor to have awkward cuts, and the room was a difficult shape. “We had to rescale every detail of our design using AutoCAD to have it match perfectly to the shape of the room,” says Edward Tsvilik, president of Czar Floors. Once the design was flawless, the pattern was manufactured into ¾-inch solid parquet at Czar’s facility, using white oak for the main body of the parquet, and merbau and maple for the grid. “We actually had to change our standard sizes for this parquet; they had to be perfectly fit,” Tsvilik says. All that attention to detail resulted in accolades from the clients and a new product for future clients: Designers from Disney loved the parquet so much, they put it in the presidential suite of a new hotel built at Disneyland.—M.D. Adhesive: Bostik Inc. ~ Filler: Woodwise/Design Hardwood Products ~ Finish: BonaKemi USA ~ Sander: Lägler (Palo Duro) ~ Wood Flooring: Czar Floors Inc. 7EARETHEINDUSTRYS LARGESTCONSUMER DIRECTMANUFACTUREROF #OMMERCIAL&LOOR #ARE%QUIPMENT 3UPPLIESAND !CCESSORIES ,ETUSBE ¤ FORALLYOUR wood Áoor care needs. Call For Your Free Catalog 800-880-2913 www.Powr-Flite.com Circle 43 Circle 44 June|July 2008 ■ Hardwood Floors 81 Best Reclaimed (non-CNC) Forest Floor Goodwin Heart Pine Co. (Micanopy, Fla.) O ne might think the best part about owning a hardwood flooring manufacturing company is having access to all the great products you could put in your own home, and that was exactly the case for this Wood Floor of the Year winner. Carol and George Goodwin, owners of Goodwin Heart Pine Co., installed their company’s century-old, recovered long leaf heart pine and cypress flooring in their Florida vacation home. This alone would be enough to constitute a grand floor, but the crowning piece is the 83-by-72-inch center inlay featuring an antique topographical map depicting the locations of Florida’s original forests. Each forest is represented by a different species, and within the inlay is a compass rose. “It’s an original design based on traditional themes,” says Andrew St. James, COO of Goodwin. The compass borrows elements from antique sea charts as well as a cabin compass in a museum in Cluster, Mass. The compass also features scallop shells, a tribute to the Goodwins’ hobby of scalloping in the Gulf of Mexico. All the pieces were hand-cut on a scroll saw. “Some of the cutting is on a fairly small scale, and it was a little bit of a challenge,” St. James says. The result is a winning floor that combines business and pleasure.—M.D. Buffer: Ceno Group ~ Edger: Clarke American Sanders ~ Finish: Loba Wakol ~ Saws: Advanced Machinery ~ Wood Flooring: Goodwin Heart Pine Co. Best Reclaimed (CNC) Rustic Rehab Enmar Hardwood Floors Inc. (Mesa, Ariz.) T his is the second consecutive year that Enmar Hardwood Floors has won in the Best Reclaimed category. Not surprisingly, creating custom rustic-looking floors is where this Phoenix-area floor company has found its niche. This year’s winning floor is in a remodeled 6,000-square-foot ranch in Queen Creek, Ariz., a booming rural community in the East Valley of Phoenix. The clients have horses on the property and a lot of acreage, so the floors needed to convey an Old West cowboy style. At first, the clients only wanted a 100-square-foot area of wood flooring, but the longer they worked with Enmar, the more confidence they gained in the company’s skill and the wood flooring—so much that the project grew to 3,500 square feet of wide-plank reclaimed red and white oak throughout the home. “The clients said, ‘The more rustic, the better,’” says Tricia Thompson, co-owner/ treasurer of Enmar Hardwood Floors. They chose 6- to 10-inch planks with a light chestnut stain. In the dining room, Enmar installed the material in a basketweave pattern and inset stone. After installation, the floors were lightly buffed to preserve the character of the saw marks, worms holes and nail holes and finished with satin polyurethane. The installation, sanding and finishing process went along smoothly until Enmar’s crew went in to finish up the trim and smelled smoke. An electrical fire had started in the upstairs loft, and fire crews doused the blaze with water that eventually ended up on the newly installed wood floors. Enmar’s crew had to wet-vacuum the floor and let it dry for 10 days. “Nothing cupped, which to this day I don’t understand,” Thompson says. Luckily, the floors withstood the fire, allowing the clients to move in on time and earning Enmar its third Wood Floor of the Year award.—C.L. Abrasive: Virginia Abrasives ~ Buffer, Edger: Clarke American Sanders ~ Distributor: Galleher Inc. ~ Filler: Woodwise/ Design Hardwood Products ~ Finish: Absolute Coatings Inc. ~ Nailer: Stanley-Bostitch ~ Sander: Lägler (Palo Duro) ~ Saws: DeWalt ~ Wood Flooring: Pioneer Millworks 82 Hardwood Floors ■ June|July 2008 Best Restoration (CNC) Educational Reform Pasadena Wood Floors (Pasadena, Calif.) I t takes a big heart and a lot of patience to give as often as Marla Jakovljevic, the owner of Pasadena Wood Floors, does. She takes on one charitable project a year, usually for an area school. “I have children, and education is very important to me,” Jakovljevic says. This particular restoration project, an observatory at a Monrovia, Calif., high school, required extra patience. The first challenge was leveling the incredibly damaged subfloor in the 120-year-old building. After receiving the necessary materials donated by Bostik Inc., Jakovljevic then had to figure out how to creatively use the small space to be most appealing to teenagers. She glued down sustainable 5-inch-wide maple flooring donated by Mullican Flooring in the 300-squarefoot first floor of the observatory, then used the maple on the staircase up to the second floor. “At night, when the staircase is illuminated, it looks like a waterfall,” Jakovljevic says. For the 120-square-foot upper level of the observatory, she glued down cork donated by Nova Cork and called Oshkosh Designs to donate a star medallion. “The kids were asking, ‘Why are you designing a floor, just put in carpet!’” Marla laughs. “But I know that floor will be there for so long, and other students will appreciate it.”—M.D. Adhesive: Bostik Inc. ~ Medallion: Oshkosh Designs ~ Nailer: Powernail Company ~ Wood Flooring: Mullican Flooring, Nova Cork Circle 41 Circle 42 June|July 2008 ■ Hardwood Floors 83 unfinished commercial quality most wood species & grades and Now a vailab3le/4 ininc5h/8thickness — widths up to 10 inches lengths up to 12 feet Some of our best work goes unfinished Your discerning customers prefer something a little more unique than the standard pre-finished wood floor shipped in a cardboard box. That’s why crafted we designed Floorlayers Engineered Wood Flooring™, manufactured to your exact specifications. Now you have that creative flexibility— Floorlayers™offers a t u l a ti o ns SUPPLIER FOR THE 2008 NWFA WOOD FLOOR OF THE YEAR Ro I de s, B ro s F l o o r longer planks, custom and standard widths, most wood species, even edges and ends milled to your specific nc ngr .! 3 91 1 0.6 7 0.08 Co WINNER requirements. Our commercial quality unfinished flooring gives you the depth and character of a solid hardwood installation, with all the benefits of an engineered product. Made in the U.S.A. 3/16” Saw n wear layer Superior construction Micro laminate substrate a me b! weso jo 714.998.5050 www.FloorLayers.com Circle 51 on Reply Card ADay intheLife Strip Flooring By Michelle Desnoyer n a city known for its tourism, burgeoning nightlife and glitzy casinos, it’s easy to forget that behind the neon lights many people are hard at work in Las Vegas. One such company is Los Angeles-based Rode Bros. Floors, where Ted Van Blaricom, the company’s supervisor, continually deals with big names and even bigger casinos. Earlier this year, Hardwood Floors spent a day with Van Blaricom to observe how a large contracting company is run in such a unique market. I 5 a.m. Van Blaricom wakes up to walk his yellow lab, Lilly, and lift weights in his gated-community home in Henderson, Nev., about 10 minutes south of Las Vegas. 6:30 a.m. Rode Bros. Floors Las Vegas Van Blaricom arrives at the office and opens the shop for the other Rode Bros. employees. While there, he places a call to the Palms Casino and Hotel to get clearance for the work his crews will be doing that day. He calls the supervisors of the four projects Rode Bros. currently has in the Las Vegas area, and the on-site supervisors report back to him who has arrived for work, who won’t be there and what they plan to work on. Van Blaricom then makes last-minute changes to the schedule he created the previous night. He also answers an urgent message he received at 7 a.m.: The MGM Grand wants to refinish the floors of two suites in the Skylofts luxury hotel at the top of the MGM Grand. Van Blaricom assigns two guys to this project. June|July 2008 ■ Hardwood Floors 85 ADayintheLife the morning, go home for a couple more hours of sleep, and then be back in a casino around 6:30 that night. “But I would rather put in long hours and stay on top of things so I never get blindsided,” Van Blaricom says. Another interesting aspect of working in Sin City, of course, is the “sinners.” Van Blaricom says no matter how many black curtains are placed around a job site, nor how many signs and barriers the hotel puts up, there’s always one drunk who manages to stumble onto a freshly coated floor and proceed to do the “moose-on-ice dance.” Van Blaricom even recalls a time when a drunk vomited on him. In the two suites Van Blaricom’s men will be recoating in the MGM Grand, he inspects the floors to make sure they don’t need to be resanded. Van Blaricom inspects flooring in a multimillion dollar house in Olympia Hills. 8 a.m. Van Blaricom helps his crews load the equipment they’ll need for each job. 9:57 a.m. Van Blaricom travels to his first walkthrough. He stops at the gated community, Olympia Hills, a couple of miles south of the Strip. In this high-end house, Rode Bros. just installed a rhombus parquet floor in the library, located next to the house’s elevator. 10:05 a.m. Van Blaricom’s next stop is next door, where a white oak floor has been installed in a similar adobe and stucco house. Van Blaricom decides the floor is ready for its final coat of finish and asks the general contractor’s on-site supervisor when he would like it done. 10:37 a.m. Van Blaricom leaves the tranquility of the gated community and drives to the Las Vegas Strip, where he says he easily spends 50 percent of his day, and much of that time is spent going up and down the stairs of the huge casinos and hotels. Rode Bros. has installed the flooring in just about every notable hotel on the Strip. His first stop today is at the MGM Grand, where Rode Bros. has spent the past year refinishing the Skylofts in the hotel. The project has taken an unusually long time because the hotel’s restrictions require that both the floor above and the floor below the one being refinished be vacant, so it takes a great deal of coordination to schedule the jobs. The Skylofts feature more than 40 units, including some vertical flooring surfaces. One of the unique things about working on the Strip is the hours. It isn’t unusual for Van Blaricom to work in a casino until 2 a.m., sleep until 5 a.m., work in the office in 86 Hardwood Floors ■ June|July 2008 10:50 a.m. While in the MGM Grand, Van Blaricom makes a quick stop at the showroom of the City Center, the new condo highrise being built. The MGM Grand had asked Rode Bros. to do the job, but the timeframe was impossible for Rode Bros. to maintain its quality standards. “Everything in Las Vegas is a ‘hurry up I want it today’ job,” Van Blaricom says. Since the showroom is supposed to open in a couple of days and the other contracting company hasn’t even been able to start yet, Van Blaricom is happy Rode Bros. turned the job down. 11:08 a.m. Van Blaricom arrives at the Palms, which is building a new condominium tower. Since it’s a new construction site, Van Blaricom changes from his dress shoes to hard-toe boots and puts on the construction hat and safety glasses he always keeps in his truck. Rode Bros. is currently installing prefinished Brazilian ebony in every room of the tower. 11:14 a.m. While walking up several flights of stairs at the Palms, Van Blaricom receives a call from a restaurant owner who wants to do a walkthrough of a recently completed job. Van Blaricom agrees to meet the owner at 2:30 p.m. 11:18 a.m. Van Blaricom inspects the Brazilian ebony in some of the condos; everything looks great. One of the studio apartments has a single closet and a dorm-sized refrigerator, but it sells for more than $1 million. Even though Van Blaricom comes from a small town in rural Indiana, he finds nothing in Las Vegas surprises him anymore. He moved to the city four years earlier with a spot in the Las Vegas Police Academy. While in school, he started working part-time for Rode Bros. as an installer until he was promoted to supervisor, and then to his current job managing crews and estimates. As his start-date as a police officer neared, Van Blaricom called the force to let them know he was no longer interest- Elegance Exotic Wood Flooring n Solid & Engineered Pre-Finished Wood Flooring n Wide variety of Premium Exotic Woods n Stocked in our huge US Warehouse n Attractive Wood Display Rack n Distributor Merchandising Program Supplying one of the world’s rarest natural resources: A commitment to service. www.elegancewoodflooring.com 10808 6th Street, Rancho Cucamonga, CA 91730 T 909-980-5066 F 909-980-5442 Circle 47 on Reply Card ADayintheLife the project. On the way, he stops at one of the hardwood flooring octagons and does a scratch test to see how the commercial finish is holding up. 12:55 p.m. Van Blaricom stops by a building site for the Lou Ruvo Brain Institute, which will be a research and treatment center for Alzheimer’s, Parkinson’s and Huntington’s diseases. He greets an employee he sees often as he picks up drawings that dictated a major change for the project. 1:30 p.m. Safety first: Van Blaricom changes into appropriate commercial job-site gear. ed in that career path. Instead, he was going to be a career hardwood floor man. 11:35 a.m. The supervisor of the Palms project finds Van Blaricom and takes him to a condo where there is a complaint. Apparently, while installing the flooring, some Rode Bros. workers accidentally spilled adhesive on the concrete patio, and the supervisor wants to have the patio recoated tomorrow. Van Blaricom inspects the spill and calls one of the workers in the building to clean it up right away so there’s no slowdown to the supervisor’s schedule. 11:45 a.m. While leaving the project, Van Blaricom notices a container of finish sitting in the hallway. Even though Rode Bros. is installing prefinished flooring, the owner wanted an additional topcoat of commercial-grade finish. Originally, the GC asked Van Blaricom how much it would cost for Rode to do both the installation and the topcoat. When the contractor deemed the cost too high, he decided to hire Rode just for the installation, and have the owner of the Palms hire nonunion workers direct to apply the topcoat (in Las Vegas, union contractors are required to use union workers). So as Rode completes the installation, another company’s workers are applying more finish, and Van Blaricom doesn’t want Rode Bros. to be responsible if there are errors. So he takes pictures of the room numbers and some finish errors in several suites, as well as a worker who is finishing the flooring. Noon Van Blaricom travels down the Strip to the Miracle Mile shops, which are a recent addition to the Planet Hollywood Resort and Casino. Here, Rode Bros. installed large octagons of ipé amid the expanse of tile and stone used for walkways to the shops. Van Blaricom has to drop off a notarized copy of the bill for the construction company in charge of 88 Hardwood Floors ■ June|July 2008 Usually, Van Blaricom doesn’t eat lunch or grabs something from an In-n-Out burger joint, but today he slows down in a restaurant in the Hard Rock Hotel and Casino where—not surprisingly—Rode Bros. has installed flooring. While at the Hard Rock, Van Blaricom points out the city’s newest nightclub, Wasted Space, owned by motocross superstar Carey Hart. Rode Bros. and crews will start work there soon. Van Blaricom is helping the director of operations of the hotel select the perfect flooring for the club. Van Blaricom works on the newest hotspots in Las Vegas, and oftentimes, clients offer to throw in extra perks like VIP tickets. “But I don’t want anyone to ever think Rode is in it for anything other than the work,” Van Blaricom says of how he never takes advantage of these perks, much to the chagrin of his friends. “Just last week I turned Van Blaricom documents down tickets to the Miss America another company’s finish pageant,” he says. errors. 2:20 p.m. Van Blaricom arrives early for his walkthrough appointment at Ago restaurant with the owner (a partner in the business with Robert DeNiro) in the Hard Rock. The flooring is a custom-colored Brazilian cherry herringbone floor. Rode Bros. worked around the clock to complete the 2,500-square-foot floor in 70 hours, including sanding and finishing. Van Blaricom sketches a diagram of the restaurant and looks over anything he thinks should be touched up. The owner arrives with two other contractors and they tour the restaurant. The owner is concerned about slight dents in the floor; Van Blaricom suggests spot-repairing them by sanding out the dents and refinishing them, but the owner doesn’t like that idea because he’s afraid the repairs will stick out. So Van Blaricom suggests resanding and recoating the whole room, but the owner doesn’t like that idea either, fearing it might interrupt business. Van Blaricom compromises by offering HARDWOOD FLOORING AVAILABLE FROM Weyerhaeuser markets and sells products carrying Aracruz Produtos de Madeira’s registered trademark for Lyptus® products. is a registered trademark of Weyerhaeuser © 2007 Weyerhaeuser Company. All rights reserved. Circle 48 on Reply Card ADayintheLife to fix easier repairs and one of the dents to show the owner how it will look. 2:59 p.m. Van Blaricom gets a call from the Rode Bros. job-site supervisor at the Trump International Hotel and Tower. The team is expecting an order of wood, and the supervisor asks if he could pick it up today. The first of the two towers of the hotel is in its final phase of construction, and Van Blaricom needs to go over the punch list of trade damage. 3:05 p.m. Van Blaricom stops by the headquarters of a prominent Las Vegas area builder to look at plans for a condo high-rise on Lake Las Vegas. The plans are incomplete, so rather than submitting a bid, he’ll have to submit Requests For Information—RFIs. 4:30 p.m. Van Blaricom arrives at the Rode Bros. office, located near the airport, south of the Strip. At this time of day, just as first thing in the morning, he is the only one in the office. The job-site supervisor for each crew calls in to report on the day’s progress. The first thing he does is read the plans and iron out details for the Lou Ruvo Brain Institute. 4:45 p.m. Van Blaricom Van Blaricom inspects the plans for a job. sands and stains some samples to show the owners of Wasted Space in the Hard Rock. They want a custom color on white oak, so he creates 12 options. 5:30 p.m. Van Blaricom goes over what each crew completed and what needs to be done tomorrow. Based on that, he makes up the schedule for the next day. 6 p.m. Van Blaricom locks up the office and heads home to spend a relaxing evening with Lilly. ■ Circle 37 90 Hardwood Floors ■ June|July 2008 Peers who share my interests from Seattle to Sydney. That’s what the NWFA does for me. NWFA Where do wood flooring professionals turn for answers? The National Wood Flooring Association, of course. The NWFA is the industry's leading resource for technical information, educational training, and networking opportunities. In fact, we wrote the industry guidelines for quality wood flooring installations. But our expertise doesn't stop there. We also help our members learn to manage their businesses more efficiently and effectively, and increase their profits. So what can the NWFA do for you? Call today to find out how the NWFA can help your business grow and prosper. Steve Seabaugh Cape Girardeau, Missouri 800-422-4556 USA 800-848-8824 Canada 636-519-9663 International www.woodfloors.org [email protected] Excellence Through Membership TM R Since 1987 American 8 American 12 Clarke American CAV 26 Check out our website at www.mrhardwoods.com Updated Daily Weekly Specials Demos And Used Equipment Sign Up For Private Email Specials Super 7R Primatech Clarke RS-16 Sander with or w/o dust collection Exit 87A 1-95 1 Hour North of Ft. Lauderdale American B-2 Just 1 Hour North of Ft. Lauderdale Exit 87A 1-95. Showroom open 8 a.m.–5 p.m. Mon.–Fri. Come and see our selection of new and used equipment. Serving the industry for 20 years. MR. HARDWOODS, INC. 210 Commerce Way, Jupiter, FL 33458 • 800-226-9664 • 561-746-9663 • Fax 561-743-0447 E-mail: [email protected] • [email protected] • [email protected] • [email protected] www.mrhardwoods.com Circle 67 on Reply Card Product Focus | Tools & Supplies Abrasives I nnovative tools produce innovative flooring results. The manufacturers listed in these pages have singled out their newest or best-selling products to help contractors create high-quality work. For more information on the following companies, use the reply cards located next to pages 10 and 106. 3M 3M features its Easy Change Sanding System, which sands specialty inlays, borders and patterned hardwood floors. It removes edger scratches and drum chatter marks. Its new disc eliminates centerhole tearout, making the system an excellent alternative to bolt-on discs, the company says. Circle 150 Cherryhill Manufacturing Corporation Cherryhill now offers three grades of zirconium 6-inch hook-and-loop sandpaper along with one grade of aluminum oxide, 6-inch hook-andloop sandpaper for the Super Bee and U-Sand floor sanders. Circle 152 Festool Festool has abrasives for every hardwood and hard surface flooring application and offers a line of seven types and grits ranging from 24 to 4,000. With their hightech coatings, Festool abrasives provide maximum resistance to clogging and smearing, which means longer-lasting abrasives and less rework, the company says. Circle 154 BonaKemi USA BonaKemi USA’s Bona Blue Anti-Static abrasive line, featuring sanding belts and edger discs, consists of a combination of grit materials and antistatic properties that help prevent dust from clinging to the belt, leading to a more consistent cut, the company says. Circle 151 Cumi Canada Inc. Cumi Canada Inc. (CCI) produces cutting-edge coated abrasives in cloth and paper, the company says, as well as bonded abrasive products. CCI has a wide selection of rolls, belts, discs, sheets and screens available in aluminum oxide, silicon carbide, zirconia and its ceramic Supreme Orange. Circle 153 Mercer Abrasives Mercer offers a variety of abrasives for sanding applications. Its Premium Zirconia Floor Sanding Belts feature Zirconia grain, a resin-on-resin bond and a butt-tape joint for bidirectional sanding. Circle 155 June|July 2008 ■ Hardwood Floors 93 Product Focus | Tools & Supplies Abrasives National Hardwood Flooring and Moulding Norton Abrasives National Hardwood carries the Sand Castle abrasives line of steel wool pads and sanding discs, which are made of the highest quality material to outlast the competition, the company says. The company offers everything from small square pads to jumbo pads and rolls. Norton’s Seeded Gel (SG) ceramic abrasive grain is used in the company’s new discs to provide an unmatched cut rate and product life, Norton says. The edger discs can be used on harder species of wood. The sharp SG grain cuts fast but doesn’t cut into the flooring any deeper than needed, the company adds. Circle 156 Circle 157 Virginia Abrasives Designed for use in between-coat finish preparation, Blue Magic pads feature hard, sharp abrasive grains. Blue Magic has been tested and approved by top finish manufacturers, the company says, adding that the nonwoven material allows for a more consistent abrasion without removing too much finish. Circle 159 CHESS FLOORING MAKE THE RIGHT MOVE...! BRAZILIAN CHERRY • BRAZILIAN TEAK BRAZILIAN WALNUT • S.MAHOGANY ROSEWOOD • AND MANY MORE… SOLID PREFINISHED OR UNFINISHED ⁄ ” or 12⁄ ” x 3”- 4”- 5” x random length. 3 4 FREE SAMPLES AVAILABLE Office and Warehouse 630 NW 113 Street Miami, FL 33168 Tel: 305.757.9400 Fax: 305.751.1302 Free # 1.800.966.3352 WWW.CHESSFLOORING.COM Circle 52 94 Hardwood Floors ■ June|July 2008 S Circle 53 Product Focus | Tools & Supplies Applicators Duratool Inc. BonaKemi USA Duratool manufactures premium applicators for the professional hardwood floor finisher. The Tapered End T-Bar Refill allows for one-step application and trimming right up to the baseboard, the company says. In addition, Duratool offers a Genuine Lambskin T-Bar Refill made from only premium grades of domestic lambskin. BonaKemi offers a European nap roller for waterborne finishes. It features a candy stripe that shows if the roller is dragging. The specially designed roller is for use with Bona finishes. Circle 160 Circle 161 Glitsa American Inc. Glitsa Roller Covers are hand-treated, woven lambswool with a ½-inch nap. Glitsa Brushes feature long, tapered bristles with a secured staple set and wide handle. The company’s instructional DVD shows how to use the brush, roller, lambswool applicators and T-bar to apply its Glitsa Gold Seal Swedish finishes. Mercer Abrasives Mercer’s applicators come in premium lambskin pads with a wood block or synthetic water-base pads with a wood block. Both are available in sizes ranging from 10 to 18 inches and have refills. Circle 163 Circle 162 Padco Inc. T.C. Dunham Paint Co. Padco offers 18-inch lightweight and heavyweight T-bar applicators for floor finishes. The handles accept standard extension poles and can be used with Padco 18-inch Nylfoam and 18-inch Woven Refills for lint and bubble-free application, the company says. Dunham Paint manufactures 100 percent lambswool applicators that provide a lint-free, smooth finish. They are available as complete block and pad or refill pads in 10, 12 and 18 inches. The company also offers applicators for waterbased finishes. Circle 165 Circle 164 Woodwise/Design Hardwood Products The Woodwise Nap Saver suspends an applicator pad inside a polycarbonate housing so the nap doesn’t get crushed. Since the nap never touches the sides, it keeps applicator pads like new, so they can be used again and again without compromising quality, the company says. The product is available in three sizes: 12½, 18½ and 24½ inches. Circle 166 June|July 2008 ■ Hardwood Floors 95 MOISTURE METERS Dependable Affordable Lignomat offers single function meters and all-in-one multi-purpose meters W Pin meters with depth electrode W Dual depth scan meters for wood W Dual depth scan meter for concrete W Thermo-Hygrometer W RH measurements in concrete Product Focus | Tools & Supplies Floor Manufacturing Equipment Great Lakes Custom Tool Mfg. Inc. The Helicarb cutter from Great Lakes Custom Tool offers cutters that feature a continuous, twisted carbide blade that produces a smoother cutting action, the company says. The cutters are available in straight bore, hydro bore and powerlock with various cutting widths and various numbers of wings. Circle 168 Lico Machinerie Inc. Running at a feed speed of 450 feet per minute, the Lico Double Arbor Ripsaw features five independently movable blades for extreme versatility. This feature allows different product widths to be produced at the same time in the machine. The Double Arbor Ripsaw increases versatility even more, since its second arbor can be used to install two movable hogging heads or standard blades. Circle 169 W Pin meters: for checking floors and subfloors OSI Machinerie W Dual depth scan. Increased accuracy with built-in corrections for different wood species and separate scale for concrete. OSI Machinerie has developed SmartSwitch, the optimal production line, which uses vision for scanning in manufacturing in a completely different way, the company says. OSI Machinerie also offers customized state-of-the-art equipment for flooring lines such as: side-matcher infeed systems, end-matchers, grading, nesting & packaging systems, self-centering planers, vacuum board distributors and custom machines. Circle 170 Super Thin Saws IntegralFlange splitting saws from Super Thin Saws are designed for double-vertical, arbor-splitting units. These saws permit faster feed rates (to 30m/ mm), thinner kerfs (to 0.95 mm) and excellent slat size tolerances (0.05 mm), the company says. Circle 171 Wintersteiger W RH measurements in concrete W Thermo-Hygrometer Lignomat 1-800-227-2105 PO Box 30145, Portland, OR 97294 www.lignomat.com E-Mail: [email protected] Circle 54 96 Hardwood Floors ■ June|July 2008 Kontakt 220 is a fully automated continuous pressing line for two-ply engineered flooring. The machine is designed to handle randomlength production. It works with PUR hot melt, which is formaldehyde-free and, bebecause it is not based on water, it is less sensitive to moisture during production or once the flooring is installed in homes. Circle 172 Product Focus | Tools Moisture Meters C O M P E T E N C E PUR KLEBSTOFFE • ADHESIVES Delmhorst Instrument Co. Delmhorst’s Total Check features pin and pinless moisture measurement and a thermo-hygrometer attachment that conforms to the ASTM F-2170 standard. Advanced features include corrections for 69 wood species, a calibrated drywall scale and a reference scale for non-wood materials. Stored readings can be downloaded to a spreadsheet, providing clear, complete documentation of every job. HotCoating ® Revolutionary Finishing Technology for Flooring Manufacturers • Durable AC3 Finish • Extraordinary Flexibility & Shock Resistance • Excellent Transparency Circle 173 • One step finishing process • No sanding/no filling Lignomat USA Ltd. ...the alternative to lacquering! KLEIBERIT©HotCoating für Echtholzfurniere Powr-Flite Powr-Flite carries a full line of quality Extech meters needed in the floor care industry, including its ultrasonic distance meter, dual measurement moisture meter, refillable pH meter and a humidity/temperature pen. Kleiberit Adhesives USA (704)843-3339 [email protected] Produ Kleiberit Adhesives Canada (416)256-5842 [email protected] Barberan North America (336)991-7881 [email protected] TreCo Tech and Supply (336)886-2401 [email protected] e Demo ction Lin SYMPO nstration s SIUM NC h Point, g i H n i Tech at TreCo 31, 2008 July 29 - www.kleiberit.com Circle 174 • Small machine footprint www.kleiberit.com Lignomat introduces the Ligno DuoTec BW with RH BluePeg for relative humidity analysis in concrete. This probe conforms to the ASTM F 2170 test for determining the relative humidity in concrete floor slabs using in-situ probes. The RH BluePeg can stay in the concrete during testing and be reused for further tests. ils! s for deta u t c ta n m Co iberit.co SA@kle U g n ti a HotCo Circle 175 Circle 55 June|July 2008 ■ Hardwood Floors 97 Product Focus | Tools & Supplies Nailers NOTHING ET&F Fastening Systems Inc. ET&F’s Aerico 90 pneumatic fastening tool is manufactured for attaching plywood, OSB or 2X sleepers to concrete substrates. Aerico 90 is ergonomically designed for greater operator comfort and ease of handling, the company says, adding that the straight-line tool design simplifies tool positioning and fits into tight corners. Fasteners are collated in 25-pin strips and are applied up to three times faster than powder-actuated systems, the company says. POINTS TO PERFECTION Circle 176 LIKE THE L-NAIL FROM PORTA-NAILS HighPro Tools HighPro has a full line of tongue-and-groove cleat nailers, staplers, prefinish staplers, 5⁄16-inch top-nailers and finish nailers. The tools are designed specifically for hardwood flooring installers who need professional quality and durability in a lightweight, fast and reliable tool, the company says. PORTA-NAILS, Your One Source Hammerhead Quarters For the ultimate in heavy duty, faster setting, dependable performance PNI’s new L-shaped Nail, with well-defined barbs does the job right the first time. Your one source for PNI’s famous serrated “shark-tooth” nails that keep floors put. • Pro-Grade for Faster, Tighter, Longer Holds • Serrated Shark-Tooth Like Design • Available in 2" and 1-1/2" • Wide Range of Applications • Available in Stainless Steel Circle 177 National Hardwood Flooring and Moulding National Hardwood has partnered with Target Tools to offer PNE flooring nailers and staplers and accompanying nails and staples in 1½-, 1¾- and 2-inch sizes. The concrete nailer can accommodate 9⁄16- to 2¼-inch Tnails. The company also carries 15- and 18-gauge brad nailers along with Target Tools-brand brads. Circle 178 Porta-Nails Inc. Porta-Nails introduces the Portamatic Twin Trigger 20, its latest design for installing ¼- to ½-inch engineered and laminate tongue-and-groove flooring. This 20-gauge flooring stapler offers a dual trigger for optimum comfort and precision, the company says. Model 470 Portamatic ® Hammerhead® TL Circle 179 Your Pro Grade One Source for all your flooring cleats, staples and Hammerhead ® hardwood floor nailers. 1.800.634.9281 www.porta-nails.com Circle 56 98 Hardwood Floors ■ June|July 2008 Powernail Company Whether pneumatic, manual or manual ratchet, the Powernail Company manufactures the proper tool for almost all types of wood flooring products, it says. Solid wood floors in the standard ¾- to 33⁄32-inch thicknesses utilize the 45 (manual), 45R (manual ratchet) or the 445 (pneumatic) wood flooring nailers. Powernail’s Powercleats in lengths of 2, 1¾ and 1½ inches work to eliminate squeaks, the company adds. Circle 180 Product Focus | Tools & Supplies Sanding Equipment BonaKemi USA Inc. BonaKemi USA now features its Bona Atomic PDC (portable dust containment) and Bona Edge, which offers a reduced sanding arm but maintains the ergonomics and feel of a traditional edger. Both are Greenguard-certified for indoor air quality. Circle 181 Cherryhill Manufacturing Corporation The U-Sand Pro weighs 40 pounds less than the original U-Sand and is more aggressive. Utilizing Cherryhill Manufacturing Corporation’s patented four-pad, random-orbital design, the U-Sand Pro will not damage the floor, the company says. Working as a sander, edger and buffer, it provides a single, user-friendly machine. The internal vacuum system allows for a virtually dust-free environment, the company adds. Ceno Group The Ceno Group’s Satellite discs fit any buffer, counter-rotate at 4 percent and turn at 600 rpm. They remove chatter and edger marks and flatten the floor three times faster than hardplating, all while sanding the floor to a piano-top finish, the company says. Satellite discs reduce edging time by 50 to 70 percent, and they won’t remove spring wood, the company adds. Circle 182 Clarke American Sanders The Floor Abrader is designed to microabrade factory-finished and site-installed floors. Its cylindrical brushes allow abrasion with or against the pattern grain of the floor, making it ideal for parquet, herringbone, distressed and hand-scraped flooring. The multiple brush grits allow for various applications, including abrading between coats during site-finished applications. Circle 184 Circle 183 Galaxy Sanding Machines CDCLarue Industries Inc. CDCLarue Industries’ Pulse-Bac is designed to never clog. Its fully automatic vacuum filtration system prevents filters from clogging by flushing them clear of dust and debris, using only ambient air and vacuum. There are no blowers, shakers or buttons to push. Breaking the traditional mold of a belt sander being only a finishing machine, Galaxy’s Omega 8 combines power and refinement, the company says. With an optimum balance of drum speed and pressure plus the company’s patented belt-tension mechanism, Omega 8 delivers optimum performance every time, the company adds. Circle 185 Circle 167 National Hardwood Flooring and Moulding National Hardwood carries sanding machines and supplies for a wide range of sanding jobs. Its Target Tools 3.5-hp high-speed sanding machine gets the job done quickly and efficiently, the company says, adding that its built-in vacuum system traps shavings to ensure a safe and clean work environment. Circle 186 Oneida Vac Systems The Oneida Vortex DCS Dust Containment Systems capture dust at the source for the cleanest dustless sanding possible, the company says. Its patented cyclone technology captures the dust at the sander and eliminates blowout, and the included HEPA filters further capture the fine particles. Circle 187 June|July 2008 ■ Hardwood Floors 99 Product Focus | Tools Sanding Equipment Palo Duro Hardwood Floors Palo Duro offers the Lägler Hummel, one of the best known machines in the world with long-life technology for sanding quality, the company says, adding that the machine is economical. The belt can be changed in seconds, and Hummel has a safe and sturdy design, the company adds. Circle 188 Powr-Flite The all new Powr-Flite BlackMax floor machine is an easy-to-use and durable floor machine, the company says. The one-piece roto-molded polyethylene housing is virtually indestructible, and the “no-riser” design features a low center of gravity for improved control and maneuverability. Circle 189 US Sander US Sander’s Diamond Jet dust vacuum system utilizes four 300-cfm, 220-volt vacuum motors to create over 400 cfm at 110 inches of waterlift at its 4-inch output, the company says, adding that it can be hooked up to three machines and outdraw them all with 50 feet of hose. The vacuum goes inside, with sanding dust being caught in the 30-gallon plastic bag inside the cyclone. Circle 190 Woodwise/Design Hardwood Products Woodwise Dust Collection Bags are made from 12-ounce brushed denim for maximum durability, the company says. All sewn edges are finished for added strength and to prevent raveling. The bags open wide for easy emptying, and hemmed drawstrings ensure complete closure. The bags are available in large-sander, large-edger and doublebottom-edger sizes. Circle 191 Circle 57 100 Hardwood Floors ■ June|July 2008 Product Focus | Tools Other 3M 3M 7500 Series respirators are designed to maximize user comfort. The advanced silicon material in the face piece provides a soft, comfortable fit, the company says, adding that the patented 3M Cool Flow valve helps make breathing easier and reduces heat and moisture buildup. Circle 192 BonaKemi USA Inc. BonaKemi offers the Bona Microfiber Mop for cleaning the job site. When used dry it picks up loose dust particles before sealing or staining a sanded floor. It can also be used to wettack between coats of finish. The Bona Microfiber Cleaning Pad is washable for more than 300 uses. Circle 193 Covermaster Inc. Covermate II by Covermaster is engineered to provide floor protection and safety in floor cover handling. Fitted with six offset, nonmarking main casters, Covermate II reduces point loads by as much as 33 percent compared with other models, the company says. Circle 194 Circle 58 June|July 2008 ■ Hardwood Floors 101 Product Focus | Tools & Supplies Other Easy Groove Tooling Festool Easy Groove router bits have become standard for job-sitecreated tongue-and-groove floor joints, the company says. The top-bearing design allows users to rout grooves in flooring that has already been laid. The bits feature C-2 carbide tips, heattreated shanks, replaceable cutter heads and a tough plastic container. The Festool TS 75 and TS 55 plunge-cut saws have cabinet-saw precision, panel-saw functionality and portable-saw versatility for a single job-site solution, the company says. The included guide rail system and splinterguard make straight, splinter-free, glue-ready cuts, and the plunge action with precision depth adjustment facilitates installation and repairs. Circle 195 Circle 196 Glitsa American Inc. Hardwood Industry Products Glitsa’s Tack Mop, designed for professional flooring contractors, features a telescopic, stainless steel pole with locking mechanism and grip. Wet and dry reusable, microfiber pads attach to the angled, swivelmotion head. Tacking floors provides a flawless finish. Safeglides floor protectors, featuring a tap-in nickel-plated rivet, prevent furniture from scratching floors. Hardwood Industry Products offers hand-scrapers that are heavy duty and made to last a lifetime, the company says. The scrapers are designed for hand-distressing solid or engineered flooring and feature a specially designed hook blade that cuts scraping time in half, the company adds. Circle 197 Circle 198 Exotic Stair-Parts & Flooring Treads Risers Nosing Moldings Unfinished Solid Flooring Eng./ Prefinished Flooring Eng./ Unfinished Plank Flooring Angelim Pedra Cumaru Garapa/Garapeira Tamarindo (Br. Rosew.) Tigerwood Jatoba (Braz. Cherry) Ipé (Braz. Walnut) Moabi Tatajuba Timborana Chestnut Specialists Inc. Wideboard/Plank Antique Flooring Remilled From Reclaimed Antique Lumber Hand Hewn Barn Beams Weathered Barnsiding Chestnut-Oak-Pine Dave Wasley 860-283-4209 (Additional species available - please inquire) “Your Source for Antique Floors of Distinction” Most items are in stock for next-day shipment! Very competitive prices High-quality products Please inquire for details & species availability chestnutspec.com Ph: 1-866-605-7271 (toll free) Fx: 253-437-4065 email: [email protected] www.franwoodfloors.com Circle 59 102 Hardwood Floors ■ June|July 2008 Circle 60 Product Focus | Tools & Supplies Other Micrographic Innovations Jungle Jim Tools Jungle Jim Tools has reintroduced its 9-by-2½-inch Cobra Scraper in bamboo. This version has the same quality features as the original Cobra with a new look and feel. Circle 199 Mercer Abrasives Mercer’s hand-scrapers add the finishing touch to hardwood flooring jobs. Available in 11 inches with either rubber-molded or premium hardwood handles, these scrapers feature blades in 1, 1½ and 2 inches, with refills. Circle 201 MicroGraphic Innovations provides a system for addressing dings and gouges in hardwoods and laminates. Putty Buddy is a colorant system for achieving background matches. PBShade and PBGrain balance the background color and add fine-line graphics. Circle 200 National Hardwood Flooring and Moulding National Hardwood stocks the Target Tools brand of miter and table saws, which cut down on clutter by combining two saws into one. National also carries 8¼-, 10- and 12-inch miter saws with laser guides for precise cutting. Circle 202 EXCELLENT GREEN WOOD CARE HAS A NEW NAME...WOCA! “For a hard wearing natural looking floor, WOCA Oil Finish is the answer. Many colors can be achieved using this very green floor finish and I will stake my company and reputation on this product.” Sprigg Lynn, President Universal Floors Washington, DC The leader in organic hardening oil finishes introduces its VOC-free oil and polishing pads for single coat application. DISTRIBUTORS WANTED! WoodCareUSA LLC 800-242-8160 www.woodcareusa.com Circle 61 Circle 62 June|July 2008 ■ Hardwood Floors 103 Product Focus | Tools & Supplies Other Powr-Flite Porta-Nails Inc. Porta-Nails offers its PortaJackPro floor tightening jack. The PortaJack-Pro is designed to hold flooring strips and keep them in place for nailing. It can also straighten crooked or bowed flooring strips. The jack provides more than a ton of force and gives the hold necessary to free the installer’s hands for nailing. All of Powr-Flite’s safety glasses meet ANSI “high impact” standards and are designed for a long wearing, comfortable fit. Options include sunglasses, highstyle or economically priced glasses. Circle 204 Circle 203 Woodwise/Design Hardwood Products ProKnee Corp. ProKnee is an original design that combines weight distribution, correct strap placement, knee pocket shape and fulllength custom laminated foam inserts into four layers of lightweight, heavy-duty, custom-fitted construction, the company says. Circle 205 While Design Hardwood Products is known for its wood fillers and cleaners, it also carries tools and supplies developed specifically for hardwood flooring professionals. They include the V-Groove Scraper, Nosing Scraper, Sharpening File, Nail Set, Paper Retention Bolt, Smooth-Edge Finishing Trowels and more. Circle 206 A healthier floor… Hardwood flooring reduces dust and other allergens promoting a healthier living environment. At Taylor Lumber, we produce all of our lumber from the highest grade Appalachian forest logs, which are known for their clarity and excellent grain. These logs allow us to produce the highly sought after Rift & Quarter Sawn lumber. Flooring is available in the following species: • White Oak • Red Oak • Maple • Walnut • Cherry • Ash • Hickory (Plain Sawn only) 800.296.6223 • www.taylorlumberinc.com Circle 63 104 Hardwood Floors ■ June|July 2008 HARDWOOD FLOORING Any length, any width, any specie Milled to spec for... • Floors • Feature Strips • Transitions • Nosing • Stair Parts FREE • Bases Lumber • Mouldings Catalog! Call for a FAST, FREE QUOTE 232 Ferris Avenue, White Plains, NY 10603 Phone: (914) 946-4111 • Fax: (914) 946-3779 Circle 64 Product Focus | Imported Wood Flooring Special Advertising Section I mported wood flooring is hot, and it’s available in more species and types of products than ever before. Take a look at the following pages for a snapshot of what’s offered by these companies—all 1⁄2-page or larger advertisers in this issue. For more information, use the reply cards located next to pages 10 and 106. Ancestral Floors BR-111 Imports & Exports Inc. Using its “Eko-Shield” process, Ancestral Floors offers durable, designer-inspired, high-quality, organic, preoiled hardwood flooring in multiple species that are eco-friendly and easy to maintain and restore, the company says. Ancestral floors are warranted for application over radiant heat, can be directly glued to concrete slabs and are appropriate for commercial and residential applications. BR-111 says it is the largest supplier of exotic hardwood flooring, offering 25 exotic species in seven product lines. Ranging from prefinished solids to engineered flooring, BR-111 says it can meet the demands and budget of any homeowner looking to make the floor a focal point while adding an ultimate sense of fashion. Circle 230 Circle 231 Brazilian Direct Ltd. Canterbury Flooring Brazilian Direct specializes in solid ¾-inch clear-grade hardwood flooring from Brazil. The company’s products feature matte finishes and randomlength boards from 1 to 7 feet. Species include Brazilian cherry (jatoba), santos mahogany (cabreuva), Brazilian walnut (ipé), Brazilian teak (cumaru), Brazilian koa (tigerwood), Bolivian rosewood (tiete), amendoim and Patagonian rosewood (curupay). Circle 232 D & M Flooring LLC D & M’s EcoWood bamboo flooring is a green, renewable and sustainable material, the company says. The classic solid bamboo series includes prefinished, unfinished and stained bamboo, and together with the extremely durable stranded bamboo, this series offers different grains, sizes and colors to fit any décor, either residential or commercial, the company adds. Circle 234 Canterbury says it takes a different approach to imported flooring: The company imports raw lumber and mills it to custom specifications. Rather than offering the typical dimensions such as 3-, 4- and 5-inch widths and 1- to 7-foot lengths, Canterbury routinely mills imported species up to 8 inches wide and up to 12 feet long. Circle 233 Dean Hardwoods Inc. Dean Hardwoods’ flooring features a wide range of colors, interesting exotic figure patterns, and exceptional hardness and stability, the company says. Afrormosia (pictured) is the flagship of Dean’s Prestige Hardwood Flooring line; it is 20 percent harder than oak, with 50 percent less movement once installed, the company notes. Circle 235 June|July 2008 Q Hardwood Floors 105 Product Focus | Imported Wood Flooring Special Advertising Section Elegance Exotic Wood Flooring Elegance Exotic Wood Flooring offers a large variety of exotic solid and engineered hardwood flooring in a broad range of widths and finishes. The company recently expanded its line to include five colors of rustic distressed products in both solid and engineered. Circle 236 The Garrison Collection The Garrison Collection engineered hardwood flooring offers a variety of exotics prefinished and, now, unfinished. Available are Garrison II distressed and prefinished Brazilian cherry and santos mahogany, and Contractor’s Choice unfinished Brazilian cherry, tigerwood, santos mahogany and wenge. The floors feature 4- to 5-mm wear layers. Circle 237 Johnson Premium Hardwood Flooring Johnson Premium manufactures premiumquality solid and engineered exotic species, the company says, including Brazilian cherry, Brazilian maple, Brazilian oak, Brazilian walnut, Brazilian teak, Chinese maple, grapia, kempas, merbau, Patagonian rosewood, santos mahogany, lavawood and sapele. Mercier Wood Flooring Inc. Mercier offers a wide variety of exotic species from Brazil in various widths, including up to 5 inches for Brazilian cherry and santos mahogany. The collection also includes Brazilian hickory, Brazilian oak, Brazilian teak, purpleheart, tamarindo, royal mahogany, tigerwood, bloodwood and Brazilian maple. Circle 239 Circle 238 Owens Flooring Company Nikzad Flooring Owens is announcing the return of Monogram XL Continuous Strip flooring from Prolinea. Industry veterans will remember prefinished Monogram for its custom, sandedon-site appearance, the company says. Owens now offers this product to its distributors alongside its own engineered brands of Plankfloor and Owens Select. Nikzad Flooring provides premium handcrafted wood flooring for luxury homes, hotels and retail spaces, it says. The company imports fine-quality French white oak, which is distressed and antiqued by hand with custom oils and waxes to provide a timeless aged patina. Several grains and finishes are available. Circle 240 Circle 241 106 Hardwood Floors Q June|July 2008 AdIndex For more information on an advertiser, use the reply cards next to page 10 and this page. Company Page Company Page 3M .......................................................................................2 M.L. Condon Co. Inc. ..................................Circle 64 ......104 Ace Hardwood Flooring Inc. ........................Circle 20 ........41 Mercer Abrasives, div. of Mercer Tool Corp.....Circle 5 ..........11 All American Wood Register Co. ...................Circle 49 ........71 Mercier Wood Flooring Inc...........................Circle 36 ........66 Allwoods Hardwood Flooring/ Chess Floors ............................................Circle 52 ........94 Mr. Hardwoods Inc.......................................Circle 67 ........92 Ancestral Floors...........................................Circle 32 ........59 Anderson Hardwood Floors .........................Circle 9 ..........22 Appalachian Lumber Co. Inc. .......................Circle 57 ......100 Baker’s Creek Wood Floors...........................Circle 18 ........39 Murphy Oil Soap ........................................Circle 17 ........37 National Hardwood Flooring & Moulding ....Circle 70 ......110 Nikzad Hardwood ......................................Circle 10 ........25 Norton Abrasives ........................................Circle 8 ..........21 NWFA ........................................................Circle 21 ........43 BASF Construction Chemicals LLCBuilding Systems......................................Circle 30 ........55 NWFA ........................................................Circle 50 ........91 BonaKemi USA Inc. .....................................Circle 1 ............3 NWFA ........................................................Circle 65 ......115 Bostik Inc....................................................Circle 73 ......119 Oneida Air Systems ......................................Circle 58 ......101 BR-111 Imports & Exports Inc......................Circle 11 ........27 Brazilian Direct Ltd. .....................................Circle 37 ........90 Canterbury Flooring ....................................Circle 34 ........63 Chestnut Specialists Inc. ..............................Circle 60 ......102 Clarke American Sanders..............................Circle 27 ........51 Clear Lake Lumber.......................................Circle 25 ........48 D & M Flooring LLC.....................................Circle 46 ........61 Dean Hardwoods Inc. ..................................Circle 4 ............9 Delmhorst Instrument Co. ...........................Circle 42 ........83 Dura Seal.....................................................Circle 2 ............4 Elegance Exotic Wood Flooring ....................Circle 47 ........87 Engineered Flooring Manufacturers LLC .......Circle 51 ........84 Owens Flooring Company ..........................Circle 13 ........30 Palo Duro Hardwoods Inc. ..........................Circle 6 ..........13 Panel Town & Floors....................................Circle 71 ......116 Porta-Nails Inc. ............................................Circle 56 ........98 Powr-Flite, A Tacony Company ....................Circle 43 ........81 Premiere Finishing & Coating LLC ................Circle 45 ........79 Progressive Finishing ..................................Circle 19 ........40 ProKnee Corp. ............................................Circle 53 ........94 ProTeam Inc. ..............................................Circle 28 ........52 Real Wood Floors ........................................Circle 35 ........65 Robinson Lumber & Flooring ......................Circle 22 ........44 Shamrock Plank Flooring ............................Circle 16 ........35 Festool ........................................................Circle 31 ........57 Sheoga Hardwood Flooring & Paneling Inc.............................................Circle 7 ..........15 Floor Style Products Inc. ..............................Circle 66 ......108 Sika Corporation..........................................Circle 38 ........73 Franwood International Inc..........................Circle 59 ......102 Super Thin Saws Inc.....................................Circle 80 ......114 Galaxy Floor Sanding Machines....................Circle 24 ........28 Synthetic Surfaces Inc. ................................Circle 14 ........31 Garrison Collection, The..............................Circle 15 ........33 Taylor Lumber Inc./Sunshine Flooring ..........Circle 63 ......104 Glitsa American Inc......................................Circle 3 ............7 Timbermate USA Inc. ..................................Circle 39 ........75 Grizzly Forest Products ................................Circle 44 ........81 U.S. Sander LLC............................................Circle 72 ......117 Hardwood Flooring Center ..........................Circle 69 ......112 VerMeister ..................................................Circle 33 ........46 Hardwood Flooring Summit.........................Circle 29 ........53 W.D. Flooring ..............................................Circle 74 ......120 Horizon Forest Products ..............................Circle 68 ......109 Waterlox Coatings Corp...............................Circle 26 ........49 Johnson Premium Hardwood Flooring .........Circle 23 ........45 Weyerhaeuser Company ..............................Circle 48 ........89 Kleiberit Adhesives ......................................Circle 55 ........97 WoodCareUSA LLC ......................................Circle 62 ......103 L & L Hardwoods.........................................Circle 61 ......103 Woods Company Inc., The ..........................Circle 41 ........83 Lignomat USA Ltd........................................Circle 54 ........96 Woodwise/Design Hardwood Products ........Circle 40 ........77 June|July 2008 ■ Hardwood Floors 107 Product Focus | Imported Wood Flooring Special Advertising Section Real Wood Floors Real Wood Floors manufactures engineered unfinished flooring in santos mahogany, tigerwood and jatoba. The products are 5⁄8 inch thick with a 3⁄16-inch wear layer and come packaged in 1- to 7-foot random lengths with a 4-foot average length. Circle 242 Robinson Lumber & Flooring Robinson G5 Sure-Loc is a precisionengineered hardwood flooring system made with the same premium hardwoods as the company’s solid hardwood flooring. The versatile G5 Sure-Loc System allows installation by floating, gluing or stapling; the installer can simply “Loc” the planks together, the company says. The flooring has lengths up to 7 feet and longer. Circle 243 Sheoga Hardwood Flooring & Paneling Inc. Weyerhaeuser Company Jatoba, also known as Brazilian cherry, is native to Brazil and is the most dense hardwood flooring offered by Sheoga. Sheoga offers the species in widths of 2¼, 3¼, 4¼ and 5¼ inches and wider upon request. The thickness is ¾-inch solid, with random lengths up to 8 feet and longer by request. It is available prefinished or unfinished. Lyptus solid and engineered flooring is harder than oak and less expensive than cherry, Weyerhaeuser says, adding that it is also elegant, durable and eco-friendly. The flooring is available in six unfinished or prefinished colors. It has tongueand-groove construction and natural hardness, and its low VOCs make it a healthy choice, as well, the company notes. Circle 244 Circle 245 ™ More than 1,000 items for hardwood flooring can be ordered online at www.floorstyle.com FLOOR STYLE® 1-800-767-8953 Nevada/California Home Show Oct. 6, 2008 12 pm to 8 pm Sparks, NV Stop spending money on gas when you can get it at Floor Style Michigan-area Home Show Sept. 15, 2008 12 pm to 8 pm Hastings, MI in at your nearest home show! Florida Home Show Sept. 22, 2008 12 pm to 8 pm Dania Beach, FL Circle 66 108 Hardwood Floors Q June|July 2008 Baltimore-area Home Show Sept. 29, 2008 12 pm to 8 pm Rosedale, MD Circle 68 on Reply Card QUALITY DOESN’T COST QUALITY PAYS RAW MATERIAL LUMBER PLANK MILLING MACHINE WE CONTROL THE ENTIRE PROCESS FROM START TO FINISH FINISHED FLOORING Circle 70 on Reply Card 14937 CALVERT ST. • VAN NUYS, CA • 91411 • 818-988-9663 • 818-988-4955 VISIT US ON THE WEB AT: WWW.NATIONALHARDWOOD.COM IndustryNews Notes Anderson Enters Chinese Market nderson Hardwood Floors (Clinton, S.C.) has signed a licensing and partnership agreement with one of its former suppliers, Power Dekor (Shanghai, China), which has nearly 2,000 floor covering stores across China. Together the companies will offer a “good, better, best” program. The “good” will be the traditional Chinese-styled flooring that Power Dekor currently produces, the “better” will be products Anderson will help Power Dekor design and manufacture, and the “best” products will be 20 styles Anderson will import into China and sell through the Power Dekor stores. “We had an interest in the Chinese market because there’s quite a growing market over there. We actually came close to building a plant, and decided we would not do that,” said Don Finkell, president and CEO of Anderson Floors, adding that Anderson has stringent quality control at the Power Dekor plants as well as personnel monitoring raw materials to make sure they aren’t from illegal sources. Finkell said the 500 stores carrying the brands should be fully stocked by the middle of the summer. A H.I.G. Capital Buys Linden rivate equity firm H.I.G. Capital (Miami) acquired Linden Lumber Company Ltd. (Linden, Ala.) on April 9 for an undisclosed price. Linden manufactures red oak, white oak and ash flooring under its Red Crown brand. This acquisition of Linden is the fourth such move for H.I.G., which has also acquired Rossi American Hardwoods, Hardwood Lumber Manufacturing and Augusta Lumber, forming American Hardwood Industries. Linden Lumber’s day-to-day operations will continue to be run by its president, Hugh Overmyer. P Manufacturer News Armstrong World Industries Inc. (Lancaster, Pa.) wood flooring net sales in the first quarter of 2008 declined 20 percent compared with the same quarter in 2007, from $199.2 million in 2007 to $160.3 million in 2008. The company attributed the decrease to the slump in residential housing. Overall, Armstrong World Industries Inc. reported first quarter 2008 net sales of $828.2 million, down 4 percent from $863.4 million in the same period for 2007. Lumber Liquidators’ (Toano, Va.) net sales increased 24.5 percent to $114.5 million in the first quarter of 2008 from $92.0 million in the first quarter of 2007. The company opened nine new stores during the first quarter of 2008. Comparable store net sales increased 7 percent for the quarter. Wolfgang Stauf, president of Stauf Adhesives (Siegen, Germany), has moved to the U.S. to expand the Stauf-USA Adhesive LLC (Memphis, Tenn.) division. The U.S. division has reported the greatest growth of all of Stauf’s business units within the past five years, the company says. A new company, From the Forest LLC (Weston, Wis.), has opened. It produces private-label prefinished and unfinished engineered wood flooring. Founder of Award Flooring, Tryggvi Magnusson, serves as president of the company. For more information, contact [email protected] or call 715/359-2627. Arte Flooring (Ripon, Quebec) has acquired the flooring assets of Robert Ribeyron Lte. (Ripon, Quebec). DuChateau Floors (Stratham, N.H.) has launched operations in North America. The company manufactures distressed, aged and treated engineered wide plank flooring designed to replicate historical European floors. For more information, contact Erica Cottrill at 770/528-6097 or [email protected]. Virginia Abrasives (Petersburg, Va.) has acquired the marble and diamond-cutting product lines from Smithton Diamond Products (Hemet, Calif.), a privatelabel manufacturer and distributor, for an undisclosed price. Clear Lake Lumber (Spartansburg, Pa.) has created a new flooring division, Clear Lake Living, which services the independent dealer. Sean Stewart, fomerly of Ochoco-International LLC, has started stewartfloor llc (Chicago), an exotic wood flooring importing company selling to U.S. distributors. Stewartfloor has inventories located in Baltimore, Chicago and Oakland, Calif., as well as prefinished inventories in North Carolina. For more information, visit www.stewartfloor.com or call 866/780-7839. Distributor News Lanham Hardwood Flooring Co. (Louisville, Ky.) has acquired American Products of Kentucky (Louisville, Ky.) for an undisclosed price. American Products of Kentucky will be rolled into Lanham Hardwood Flooring’s warehouse at 4121 Bishop Lane, Louisville, KY 40218. This acquisition is in no way associated with American Products Inc. (Pineville, N.C.). Arborcraft Floors (Johnson City, Tenn.), the parent company of the Harris Wood brand, has selected Design Flooring Distributors Inc. (Pompano Beach, Fla.) for distribution in Florida. Pacific Floor Products (Eugene, Ore.) has added Beavertooth Oak (Medford, Ore.) and Old Master Products Inc. (Van Nuys, Calif.) as distributors for Wearmax water-based finishes. Lauzon Distinctive Hardwood Flooring (Papineauville, Quebec) has selected Patriot Flooring Supply Inc. (Pompton Plains, N.J.) as its distributor for New June|July 2008 ■ Hardwood Floors 111 Industry News | Notes York City, Long Island, Connecticut and the northern half of New Jersey down to Mercer and Monmouth counties. distribution partnership with Mohawk Industries (Dalton, Ga.), which will distribute Eterna wood flooring in the mid-Atlantic and New England regions. Parquets Dubeau Ltd., a division of Lauzon International Inc. (Papineauville, Quebec), has formed a Schafer Hardwood Flooring Company (Tecumseh, Mich.) has announced that Columbia River Hardwoods (Vancouver, Wash.) is its exclusive distributor of the company’s solid hardwood flooring to Alaska, Washington, Oregon, Idaho, Montana, Wyoming, Utah, Nevada and Northern California. Samy Santa Flooring Depot (Duluth, Ga.) has been selected as a Southeast distributor for Owens Flooring Company (Shawano, Wis.) and PoloPlaz (Jacksonville, Ark.). Start ’N Finish Hardwood Floors (Weddington, N.C) has selected Tom Duffy Company (Fairfield, Calif.) as a distributor. 1-800-669-4621 ONE OF THE LARGEST INVENTORIES IN THE SOUTHEAST ★ UNFINISHED SOLID STRIP & PLANK ★ RED OAK • WHITE OAK • ASH WALNUT • CHERRY • HICKORY HARD MAPLE • HEART PINE EXOTIC SPECIES On the Move 11⁄2 • 21⁄4 • 31⁄4 • 3 • 4 • 5 CLEAR • SELECT & BTR • SELECT 1 COMMON • 2 COMMON • SHORTS FIRST • SECOND & BTR • THIRD BLOCKS • HERRINGBONE PATTERNS & BORDERS ★ PREFINISHED SOLID RED OAK FLOORING ★ ⁄4 x 21⁄4 • 31⁄4 — SELECT • CLASSIC • COLONIAL 3 ★ LAMINATED STRIP & PLANK FLOORING ★ ⁄8 • 1⁄2 x 21⁄4 • 3 — RED OAK • WHITE OAK UNFINISHED • PREFINISHED 3 ★ PARQUET - PREFINISHED & UNFINISHED ★ ★ HARDWOOD REGISTERS - MOULDINGS ★ EXCELLENT PRICES QUICK SHIP: OUR TRUCK OR MOTOR FREIGHT 4125 HIGHWAY 70 WEST HICKORY, NC 28602 828-322-9404 FAX 828-322-2202 Circle 69 112 Hardwood Floors ■ June|July 2008 The Wood Cellar Ltd. (Melbourne, Fla.) has named Allstate Flooring Distributors (Clifton, N.J.) its exclusive distributor for the New Jersey, New York and Connecticut areas for Wood Cellar’s Relica and Arbor Creek lines of engineered wood flooring. The company is also seeking other distributors. GYM FLOORS FACTORIES COMMERCIAL RESIDENTIAL Baker’s Creek (Jackson, Miss.) has opened a new manufacturing facility located at 1245 Adams Lane, Edwards, MS 39066. The phone number is 601/326-3130. Ark Floors (Irwindale, Calif.) has moved into a new 70,000-square-foot facility located at 10775 Lower Azusa Road, El Monte, CA 91731. UA Wood Floors (Douliou City, Taiwan) has opened a sales office located at 501 Service Road, Suite 4, Lancaster, PA 17601. The office is managed by Tom Dux and Chris Fisher. They can be contacted at 877/519-2723 or by fax at 770/234-6219. Corrections The flooring installation company for the April/May 2008 Showcase, “The Right Tone” should have been listed as Barwood Flooring (Toronto). The manufacturer of the finish used in the April/May 2008 “Memphis Ménage” should have been listed as Dura Seal (Upper Saddle River, N.J.). Industry News | People Manufacturers reached at 425/614-4600, ext. 208. Mannington Mills (Salem, N.J.) has named Zach Zehner vice president of commercial hard surfaces. Zehner has been with Mannington’s residential division since 2003. Premier Flooring Solutions (Anaheim, Calif.) has hired Stephen Stewart as territory sales representative. His territory includes Northern California from Santa Cruz to San Francisco. Stewart previously owned and managed a retail business in San Leandro, Calif. Shamrock Plank Flooring (Memphis, Tenn.) has named James (Jim) R. Lennon director of flooring sales in the Shamrock Plank Flooring Division. Lennon was previously at Armstrong World Industries for 13 years, including his position as national accounts field sales manager. Lennon can be reached at 800/473-3765, ext. 1110. Cikel North America (Greensboro, N.C.) has added three members to its staff: Gerry Schappell as vice president, George Celtrick as director of sales and Jason Ranney as operation manager. Celtrick most recently worked at Austin Hardwood Flooring, and Ranney and Schappell formerly worked at Hoboken Floors. Nydree Group (Forest, Va.), the parent company of Gammapar and PermaGrain, has named Sean McConnell vice president, national accounts. McConnell most recently served as president of Dynamic Floor Solutions. BonaKemi USA Inc. (Aurora, Colo.) has appointed John Rauvola managing director. Rauvola has been with the company since May 2007 and will continue his roles in sales and marketing for North America and as a member of the Global Management Team. The company has also appointed Tom McNeil national retail/distribution manager for the U.S. and Canada. McNeil previously worked for Saint-Gobain Abrasives Inc. Bostik Inc. (Middleton, Mass.) has promoted Richard A. D’Autilio to general manager of the construction and distribution division. He formerly served as director of sales and marketing. Loba-Wakol LLC (Kannapolis, N.C.) has appointed Don Jewell technical sales manager of its wood floor finishes and adhesives. Jewell managed his own installation company in Minnesota for the past 10 years. Mohawk Industries (Dalton, Ga.) has appointed Dave Slough general manager for the Northeast and Paul Armstrong wood specialist for the Northeast and mid-central regions. US Plank Flooring (West Portsmouth, Ohio) has added Clark Delabar to its sales team. Delabar has worked with US Plank for two years as lumber buyer. He may be reached by cell at 740/505-7686, at the office at 877/297-5265, ext. 26, or at [email protected]. The company has also added James Gerlach to its sales team. Gerlach previously worked for Columbus Wood Products. He covers the Columbus, Ohio, area and can be reached at 614/402-0530. Ochoco International (Bellevue, Wash.) has hired Jeff Mills as account manager, flooring sales. Mills can be Clarke American Sanders (Springdale, Ark.) has hired Rob Clements as a project engineer. He previously worked at Zeus Engineering and Consumer Testing Laboratories. Vecoplan LLC (High Point, N.C.) has named Jeffery Queen director of finance. Distributors Philadelphia Floor Store Inc. (Conshohocken, Pa.) has appointed Larry Smith territory manager for northeastern Pennsylvania and three counties in New Jersey, including Hunterdon, Warren and Sussex. He can be reached at 215/651-8302 or by e-mail at [email protected]. Golden State Flooring (South San Francisco, Calif.) has named Allen Smith general manager of its Santa Fe Springs facility. Smith previously worked for the Roane company. He can be contacted at 562/903-2917; by cell at 562/640-0655; or by e-mail at [email protected]. Synteko Floor Finishes (Troy, Mich.) has added five manufacturer representatives: Joe Valenza of JOVA Sales (Mattawan, N.J.) covers New Jersey, Pennsylvania, New York and Connecticut and can be contacted at valenza@ jovasales.com or 201/725-8758; Kyle Terral of Terral Marketing Inc. (Texarkana, Texas) covers eastern Texas, Arizona, Louisiana, Mississippi, Alabama and western Tennessee and can be contacted at [email protected] or 501/258-2687; Scott Taylor covers Minnesota, Wisconsin, Iowa and Illinois and can be reached at sjtaykor12@yahoo. com or 414/405-2489. Dayle Moore of Moore Sales Co. covers Missouri, Nebraska, Kansas and Oklahoma and can be contacted at [email protected] or 913/239-8558; and Cort Dunlap of Hardwood Specialties (Seattle) covers Washington, Oregon, Idaho and Montana and can be reached at [email protected] or 206/331-8360. SeaPort Hardwoods & Flooring (Clackamas, Ore.) has added Ted Gilb to its sales staff. Gilb has 14 years’ experience in the industry and previously worked at Cascade Pacific for 12 years. Installers Warehouse (Rochester, N.Y.) has added Jerry Rindell as territory manager for Rochester and Buffalo, N.Y. He can be reached at 585/224-1402, 585/329-1046 or at [email protected]. Rindell previously worked for Hoboken Floors. The company has also added James Patton as warehouse manager. June|July 2008 ■ Hardwood Floors 113 Industry News | Products 1 Stauf-USA Adhesive LLC has released two new polymer adhesives: SMP-960 and 940 MS. These products provide green strength, easy spreading and cleanup, immediate installation and environmental compliance, the company says. Both products are moisture-cure and contain no water, isocyanates, solvents or VOCs. Circle 210 1 2 Harris Wood, an ArborCraft brand, is now available in Hamptons ColorCraft, gently hand-scraped hardwood plank flooring. The Hamptons line features an antiqued timeworn painted appearance of yesteryear, the company says. It’s available in maple and walnut. Circle 211 2 3 Sonolam has developed Contack, an underlayment 3 that makes it possible to secure solid hardwood flooring to concrete. It consists of 5⁄8-inch-thick polyethylene foam with steel-encased wood nailing strips positioned every 10 inches for firmly affixing hardwood to concrete. Additionally, Contack consists of 100 percent recyclable materials. Circle 212 Save Your Issues SUPER THIN SAWS If you buy wood, WE should talk! 1.704.799.0100 FAX 704.799.7400 [email protected] www.weinigusa.com IWF booth 8626 1.802.244.8101 FAX 802.244.8625 [email protected] www.superthinsaws.com IWF booth 9000 Come see see 33 great great companies companies Come work together together work Preserve, protect and organize your Hardwood Floors back issues. Slipcases are library quality. Constructed with heavy bookbinder’s board and covered in a rich maroon leatherette material. A gold label with the Hardwood Floors logo is included. WEINIG GROUP GROUP WEINIG UPERT THIN HINS SAWS AWS SSUPER & YOU! YOU! & Because yield, productivity & size tolerances are ALL important to you! One - $15 Three - $40 Six - $80 Add $3.50 per slipcase for P&H. USA orders only. Send to: TNC Enterprises Dept. HF P.O. Box 2475, Warminster, PA 18974 Enclose name, address and payment with your order. (No P.O. boxes please) PA residents add 6% sales tax. You can even call 215-674-8476 to order by phone. Credit Card Orders: Visa, MC, AmEx accepted. Send name, card number, exp. date and signature. To Order Online: www.tncenterprises.net/hf Circle 80 114 Hardwood Floors ■ June|July 2008 Circle 65 on Reply Card Industry News | Products 4 Torlys Inc. now produces TerraWood, a cork engineered flooring line. TerraWood comes with acoustical and insulating cork backing, which means it doesn’t require an underlayment when installed. Circle 213 5 Capri Cork has added three products to its Eco-Clicks 4 Collection prefinished engineered cork line: Jumble (pictured), Checker and Dark. The Eco-Clicks Collection comes in 12-by-36-by-7⁄16-inch planks finished with water-based matte polyurethane. The top layer of the flooring is from the bark of a cork tree, which regenerates every seven to nine years. Circle 214 6 5 6 Pioneer Millworks has introduced an eco-friendly engineered flooring line. These products have either an FSCcertified fresh-sawn or 100 percent antique reclaimed wear layer, and their platform is a 70 percent mix of FSC-certified material with no added formaldehyde. The prefinished line features oil-and-wax UV-cured finish made from all-natural ingredients. Circle 215 Circle 71 116 Hardwood Floors ■ June|July 2008 Industry News | Events The Remodeling Show International Builders’ Show October 9-12 « Baltimore January 20-23, 2009 « Las Vegas For more information, call 800/681-6970 or visit www. theremodelingshow.com. For more information, call 202/266-8111 or visit www. buildersshow.com. 2008 Australian Timber Flooring Expo Surfaces 2009 October 9-10 « Melbourne, Australia February 3-5, 2009 « Las Vegas ATFE is the only hardwood-flooring-exclusive event held in Australia. For more information, call 61-2-9744-5252, e-mail [email protected] or visit www.australiantimberflooringexpo.com.au. More than 34,540 floor covering professionals attended the Surfaces show in Las Vegas in 2008. For more information, call 800/547-3477 or visit www.surfaces.com. Greenbuild 2008 April 21-24, 2009 « Orlando, Fla. November 19-21 « Boston Coverings 2009 moves back to the Midwest at Chicago’s McCormick Place. For more information, call 886/285-3691 or 703/683-8500, or visit www.coverings.com. This conference serves as a tool for professionals in the green building industry. For more information, call 202/742-3818 or visit www.greenbuildexpo.org. Coverings 2009 Domotex 2009 24th Annual NWFA Education Conference and 2009 Wood Flooring Expo January 17-20, 2009 « Hannover, Germany April 29-May 2, 2009 « Long Beach, Calif. More than 47,000 floor covering professionals are expected to travel to Hannover. For more information, call 49-511-89-0 or visit www.domotex.de. For more information, visit www.nwfa.org. For a list of NWFA technical schools, see page 14. Circle 72 June|July 2008 ■ Hardwood Floors 117 WoodShowcase A Taste of Europe Hand-scraped floors bring European style to Chicago-area home Project Details Location: Chicago Wood Flooring: Walnut | Finish: Waterlox Flooring Installation: Apex Wood Floors (Downers Grove, Ill.) Medallion: Distinctive Hardwood Floors (Nashville, Ind.) lthough this new upscale home is in the heart of the Midwest, it looks as if it could be in the French countryside. The homeowners wanted to give this 10,000-square-foot estate, located in a prestigious Chicago suburb, a European touch. Integral to this look is the more than 2,000 square feet of hand-scraped walnut plank flooring installed by Apex Wood Floors. While the floors may look European, all of the wood came from a local mill that Apex regularly uses to create custom flooring. “The clients wanted a dark, handcrafted floor and really appreciated the grain and character of the plainsawn walnut,” says John Lessick, Apex president. The clients also wanted a medallion in the foyer to match the European design theme. Lessick enlisted the help of Dan Antes of Distinctive Hardwood Floors to create a square medallion hand-cut from plainsawn walnut, burl madrone, quartersawn sapele and root walnut. In the family room, Apex continued the square design pattern by installing the hand-scraped walnut in a Versailles pattern. The floors were finished with three coats of tung oil, completing the feel of a European manor.—C.L. A 118 Hardwood Floors Q June|July 2008 Convenient New Packaging! Bostik’s Best Wood Flooring Adhesive and MVP4 Moisture Vapor Protection products by Bostik are now offered in convenient 1.5 gallon easy to open foil bags. Circle 73 on Reply Card s s s s s s s s s s s s Each case contains 3 x 1.5 gallon foil bags Each Unit weighs 57 lbs 36 Units per Pallet Heavy Duty Reinforced Carton; may ship UPS/FEDEX Dealer Friendly; sold by the each or by the case. Extended shelf life - 2 years Fast and easy to open; no tools required No skinning Reduced trash; cartons are reusable and may be recycled Produce less refuse Partially used pouches can be folded and stored for future use No wasted product For more information, contact Bostik’s Customer Service Department at 1-888-592-8558 Email us at [email protected] s Visit us at www.bostik-us.com true When a company lives by it, so do their products and their business relationships. It’s what our more than 180 products represent in the marketplace and it’s the way we do business. W•D is proud to be a FSC Smartwood program certified company. It reflects our past, present and future. True. © 2 0 0 7 W •D F L O O R I N G , L L C Circle 74 on Reply Card W D FLO O R I N G.CO M