coaching for performance - Strategic Government Resources

COACHING FOR PERFORMANCE
WELCOME
Dear Colleagues,
I am excited to announce the third annual SGR Conference. This year the conference is
focused on “Coaching for Performance.”
Your people are truly the most important asset your organization has. Personnel costs
are the single biggest expenditure in your overall budget; and there is nothing more
important in shaping the future of your organization than how you invest in the
development of your people.
On January 20-22, SGR will host a conference designed specifically for local government
professionals. The sessions have been carefully chosen to enhance leadership development
and encourage networking, all while focused specifically on local government. With great
feedback the previous two years and a growing list of attendees from across the nation
(about 200 last year), we know the 2016 SGR Conference will be a tremendous success.
We truly hope to see you there!
Please see the information regarding the program sessions below. Be sure to register
yourself and your team now to secure a seat!
Don’t hesitate to contact me if I can answer any questions.
Ron Holifield
CEO, Strategic Government Resources
www.GovernmentResource.com
OUR
CO-HOSTS
4
SPEAKERS
RON HOLIFIELD
JASON COOLEY
Founder|CEO, SGR
Strategic Services Manager,
City of Frisco
Ron Holifield is the Founder
and CEO of SGR. He previously
served as Assistant City Manager
in Plano, Texas as well as
City Manager in Garland, DeSoto, Farmersville
and Sundown, and on the City Manager’s staff
in Lubbock.
In 1996, he left city management and purchased
Government Relations Specialists which he grew
into the 49th largest lobby firm in Texas, before
selling it to an employee. In 1999, Ron founded
Strategic Government Resources to specialize in
facilitating collaboration among local governments,
with a particular emphasis in employee training and
development of next generation leaders.
He has grown SGR into the largest private sector
training company that specializes in leadership,
management and customer service for local
governments in the nation. He is a frequent
speaker at state and national conferences
and
remains
high
profile
in
the
city
management profession.
Ron holds a Bachelor of Arts in Government from
Abilene Christian University and a Master’s in Public
Administration from Texas Tech University.
JOHN RICHMOND, PH.D
Special Litigation Counsel,
Department of Justice Human
Trafficking Prosecution Unit
John is a prosecutor specializing
in human trafficking. For
over a dozen years, he has investigated and
prosecuted forced labor and sex trafficking
cases in numerous jurisdictions. His knowledge
and experience have led him to serve as an
expert on human trafficking for the United
Nations, judges, prosecutors, law enforcement,
and non-governmental organizations. John
also enjoys making memories with his wife and
three children.
Jason is a former municipal
executive having served in the
role of Budget/Finance director
and Innovation Director for several Dallas metroarea cities. When Jason served as the Innovation
Director for the City of McKinney, he led the
development and implementation of the City’s
innovation delivery team (IDT) concept. The IDT
was responsible for finding new ways to discover,
implement and manage innovation to streamline
operations and improve productivity.
Jason also served as the City of McKinney’s Director
of Strategic Planning and Budget. In this role, he
managed the strategic planning and purchasing
functions and led all aspects of the development
and management of the City’s $212 million annual
operating budget. He was hired in 2009 as Strategic
Services Manager, leading the City’s organizational
efficiency and productivity initiatives and serving as
internal auditor.
Jason worked in Washington, D.C. for the
Performance Institute, a non-profit think tank,
focusing on government productivity. He later
worked for Management Analysis, Inc. In 2005,
he moved to Dallas as Internal Auditor with the
City of Arlington Police Department. He held that
role for two years before moving to Arlington’s
Office of Management and Budget as the
Organization Effectiveness Coordinator. Jason
then joined the Town of Addison as Budget and
Purchasing Manager.
Jason holds a Bachelor’s Degree in Speech
Communication and a Master’s Degree in
Political Science from the University of Southern
Mississippi, and a Ph.D. in Public Affairs from
the University of Texas at Dallas. Jason is married
to his wife Jenn, and has two daughters Maggie
and Mallory. Jason is an avid Crossfit athlete
and triathlete.
5
SPEAKERS CONT.
TED BENAVIDES
PAUL ALLEN
Executive in Residence |
Senior Lecturer, University of
Texas at Dallas (UTD)
Gallup Strengths Evangelist
Ted Benavides currently serves
as a faculty member for the University of Texas at
Dallas (UTD) in the School of Economic, Political and
Policy Sciences’ Public Affairs Program.
He also served as a Senior Vice President for
the Waters Consulting Group from 2006 to 2008
which does executive search, compensation
studies, and organizational analysis for public
sector organizations.
Ted Benavides served from 1998 to 2004 as
city of manager of Dallas, Texas. Mr. Benavides
was responsible for administering all programs
and services for the city’s 1.2 million people and
overseeing an annual $1.9 billion municipal budget
and directing a workforce of 12,000 employees.
From 1996 to 1998, Mr. Benavides was city
manager of the City of Denton, and from 1990
to 1996, he served as one of five assistant city
managers in Dallas. Previously, he held a number
of other positions with the City of Dallas, including
director of the Budget and Research Department,
assistant director of the Health and Human
Services Department, assistant director of capital
budget programs, capital budget administrator
and budget analyst. He joined the City of Dallas
in March 1978.
Benavides earned a bachelor’s degree in education,
political science, and history from Texas A&I
University (now Texas A&M University-Kingsville)
and a master’s degree in public administration
from Southern Methodist University. He is
also a graduate of both Leadership Dallas and
the Executive Institute of the Texas Municipal
League at the LBJ School of Public Affairs in
Austin and is a fellow of the National Academy of
Public Administration. Benavides serves as the
Vice-President for the North Texas Chapter of the
American Society for Public Administration.
6
Paul Allen, Gallup’s Strengths
Evangelist,
partners
with
leaders worldwide to transform
companies, governments and
nonprofit organizations by increasing engagement
and wellbeing with a strengths based approach. He
presents to audiences around the world on the rise
of the “strengths movement” and how learning and
using strengths can transform individuals, teams,
organizations and communities, helping them achieve
long-term, positive outcomes.
Under Paul’s leadership, Gallup is developing a
global network of strengths advocates and scalable
technology to enable every person, anywhere in the
world, to discover and positively apply their strengths.
Building on Gallup’s Clifton StrengthsFinder, his team
is developing next-generation tools to enable users
—individually, or as part of a large-scale strengths
deployment —to learn their strengths and use
them more effectively, increasing their workplace
engagement and their overall well-being.
Paul and his team are involved in key research
initiatives to learn how a strengths-based approach
can be used to improve key social and education
outcomes. One study is investigating how
ex-offenders can reintegrate more effectively into
society and the workplace through strengths-based
job coaching.
Another project explores how CEOs and board
members can become more successful by
understanding and applying different combinations of
strengths. Major work is being done to map strengths
to careers and career satisfaction so high school and
college students can explore career options based on
their strengths profile.
Prior to joining Gallup, Paul started several technology
businesses during a 22-year career as an entrepreneur.
Paul co-founded Ancestry.com in 1997 and served as
its first CEO. He also developed an online community
that connected millions of genealogists to one another
as part of the Ancestry.com platform, which quickly
made the website the world’s leading genealogy
company. Paul and his companies have raised more
than $100 million in venture capital, and two of the
companies he founded have served more than 100
million users.
Paul received his bachelor’s degree in Russian from
Brigham Young University. He lives in Falls Church,
Virginia, with his wife, Christy. They have eight children
and one grandchild.
RANDY MAYEUX
MIKE MOWERY
Consultant/Trainer, Creative
Communication Network
Senior Vice President of
Leadership Development, SGR
Randy Mayeux is an independent
consultant who specializes in
conducting Executive Book Briefings and training
on presentation skills. He is an Instructor in the
Business Leadership Center in the Cox School of
Business at Southern Methodist University, where
he has received the Teaching Excellence Award
multiple times.
A professional speaker and writer, Randy is also
an Adjunct Speech Professor at Eastfield College,
and regularly consults with CitySquare (formerly
Central Dallas Ministries) on various strategic
issues. Randy’s Executive Book Briefings help local
government executives across the country run
government more like a business and assist them
in staying on top of leading edge thinking in the
business world. SGR’s Executive Book Briefings
are dynamic 90-minute presentations of materials
covered in a current leading business book and help
leaders apply concepts, ideas and practices to the
local government environment.
Randy holds a Bachelor of Arts degree from Abilene
Christian University and a Master of Arts degree
from Pepperdine University, where he later served
as Chairman of the Chancellor’s Council. Randy
was also the Chair of the Drug Abuse and Gang
Task Force for the City of Long Beach, California.
He is a doctoral candidate in Communication:
Rhetoric and Public Address at the University of
Southern California.
He is the Founder and former Vice-President of
Creative Communication Network, a full service
communication company offering speeches and
presentations, training and custom consulting,
and meeting facilitation for individuals, groups,
and organizations. Randy delivers more than 450
public presentations annually to various business
and government audiences, non-profit groups and
associations, and professional conferences. Randy
has appeared as a guest on numerous local and
national radio stations, has authored articles in
professional journals, guest columns in The Dallas
Morning News, and a book on spiritual growth.
His monthly “First Friday Book Synopsis” at the
Dallas Park City Club, attracts capacity crowds
of business professionals from throughout the
DFW metroplex.
Mike is Senior Vice President of
Leadership Development. He
first joined our team in 2011 serving as the Director
of Leadership Development and then became SGR’s
Chief Operations Officer. In 2015, Mike returned to
the ministry field full-time as an Executive Pastor,
but continues to provide Leadership Development
and training services to SGR on a contract basis .
Mike has studied leadership for over 20 years and
is experienced in guiding local governments in
strategic visioning, building effective teams, and
overcoming obstacles to improve and enhance
organizational health.
A graduate of Baylor University, Southwestern
Baptist Theological Seminary, and Golden
Gate Baptist Theological Seminary, Mike began
his career in ministry and has lead churches
with memberships from 50 to over 3,000 in
developing leaders through coaching, mentoring,
and training.
A dynamic public speaker, Mike is experienced in
leading City Council retreats, facilitating Community
Engagement Meetings, and is a regular presenter of
SGR leadership classes. Mike speaks at state-wide
events as well as national and state conferences in
Brazil.
Mike is the creator and presenter of SGR’s Next
Generation Leader training program and leads
other workshops and classes including Building
Better Leaders, Building the Great Workplace, and
Overcoming the 5 Dysfunctions of a Team. Mike
has helped develop and redefine SGR’s Strategic
Visioning Process used in city council retreats. He is
currently working on his next leadership series for
SGR, Making Millennials into Managers.
Mike provides one on one coaching for leaders
in local government and has a passion for seeing
leaders grow, excel, and provide outstanding
leadership to their organizations. A certified
facilitator of IOPT Survey, a validated tool for
organizational engineering processes, Mike is also
trained in facilitation methods by the Institute of
Cultural Affairs (ICA) and a Certified Implications
Wheel Facilitator.
7
SPEAKERS CONT.
FRANCES PELLEY
BOB LASALA
Senior Vice President of
Leadership Development, SGR
County Administrator,
Pinellas County
Frances honed her skills through
thirty years of public sector
experience including twenty years as Chief Executive
Officer for Texoma Council of Governments in North
Texas. The organization served over fifty local
governments with a policy board of thirty elected
officials, administering up to $14M in federal and
state grants per year with 70-80 employees.
In 2013, she completed a six month contract as
Interim Executive for a non profit with over 500
employees and a $20M budget in Oklahoma.
Transformational
change
amid
leadership
transitions is her driving goal.
Frances is known for her enthusiastic passion for
embracing change and responding to opportunities
others see as impending crises. Always optimistic,
she thrives on the challenge of turning around
failing agencies, delivering vital services across
political boundaries.
Finding inspiring methods to communicate best
practices and lessons learned through trial and
error to inspire servant leadership is her forte.
Presenting for SGR since 2009, Frances has
presented a variety of courses. She has recently
completed certification in Behavior Management/
Differential Instruction from the Center for Teacher
Effectiveness and as an Associate with PDP Global
in Colorado Springs.
Frances has two sons, both in the legal field, and
is married to an estate/tax attorney in north Texas.
She was charter President of the Red River chapter
of Women of Visionary Influence and served in
leadership positions on many boards and service
organizations, seeking to make a difference in
others’ lives.
8
Robert S. LaSala has served
counties and cities for over
40 years. Most recently, Bob served as County
Administrator for Pinellas County. Prior to that, he
managed cities in California for ten years addressing
the challenges of high growth, fiscal constraints, and
redevelopment. Prior to his service in California,
Bob served counties and cities in Florida for 18
years. His early local government career was in
cities in New York and New Jersey.
He earned a bachelor’s degree in History from
LeMoyne College in Syracuse, NY and his Master’s
degree in Public Administration from the Maxwell
School of Citizenship and Public Affairs at Syracuse
University. Bob is a graduate of the Senior Executive
Institute at the University of Virginia.
Bob has served on the board of directors of
the Alliance for Innovation, a network of local
governments throughout the United States
and Canada committed to bringing innovative
techniques and best practices to local governments.
In addition, he has held leadership positions
in local government advocacy at the state and
local levels.
He currently serves as a consultant and trainer for
local governments.
Bob has been an active volunteer in the communities
he has served. He is a graduate and active member
of Leadership Florida. He has a particular interest
in Habitat for Humanity and has held leadership
positions in several local affiliates.
Bob is married. He and his wife have one daughter.
DR. MIKE ARMOUR
MOLLY DECKERT
President of Strategic
Leadership Development
International, Inc.
Senior Vice President of
Executive Search, SGR
When Mike Armour coaches
and trains leaders, he speaks from a lifetime of
personal experience in demanding leadership
posts. Over a rich and varied career, he has served
as a Navy captain, the CEO of an international
humanitarian organization, the CIO of a national
intelligence organization, a University dean, and
a college president.
Along the way he has also founded of a highly
successful private school, served as a Congressional
candidate, chaired multi-million dollar fund-raising
campaigns, and held senior posts in several faithbased organizations. In all of these capacities Mike
has been known for his tireless priority on training,
coaching, and developing leaders.
Today he is president of Strategic Leadership
Development
International,
Inc.
(www.
LeaderPerfect.com), a Dallas-based firm which
he founded in 2001. Among Mike’s betterknown clients are 7-Eleven, Bank of America,
Bell Helicopter, BNSF Railway, Experian, FritoLay, Fujitsu, Honda, Hormel, McAfee Software,
Microsoft, MorganStanley, Nortel, Raytheon,
Staples, TXU, Time-Warner, Trane, and UBS
Wealth Management.
Molly joined SGR in March of
2013, to assist with best practice
forums, executive search, leadership training, and
I-OPT assessments. She later became an Executive
Search Manager — assisting cities in their recruiting
efforts. Now, Molly is in charge of her own executive
searches as Senior Vice President of Executive
Search.
Prior to joining SGR, Molly served as the Assistant
City Administrator for Lenexa, Kansas from 2005
- 2009, after joining Lenexa in 2001, as the Public
Works Administrator. Molly previously worked as
a senior budget analyst with the Office of Budget
and Planning, District of Columbia Government in
Washington, D.C. and a project manager/public
policy analyst with the National Hispanic Housing
Council in Washington, D.C. Molly also has worked
for the Congressional Management Foundation,
and the Education Foundation at the Women’s
National Democratic Club.
Molly earned her Master of Public Administration
at
The
George
Washington
University,
and her Bachelor of Arts at the University
of Wisconsin-LaCrosse.
Mike is also active in the international arena. For
two decades he worked with government leaders in
Russia and Ukraine to create character curriculum
for their schools and universities. Today his
company provides training across Africa for leaders
at the highest levels of both the private sector and
government service.
Mike holds degrees from five colleges and
universities, including a PhD from UCLA. He has also
pursued graduate study in strategy and economics
at the Naval War College. He is highly successful as
an author, especially in the field of leadership, and
his books have been published in 20 languages.
A member of the National Speaker’s Association,
Mike keynotes internationally on topics related
to leadership, trust, ethics, communication,
and team-building. He has also regularly
taught leadership courses in a major Executive
MBA program.
9
SPEAKERS CONT.
ANN MARIE KAPPEL,
PhD, SWP
Ann Marie is the CEO of Alpha
Consulting & Empowerment a
Minority Owned business based
in Frisco, TX. She is a Business Psychologist and
Neuro-practitioner. She is experienced in focusing
on the positive aspect of the proposed organizational
change and applies brain based coaching to
optimize productivity, create active engagement,
build rapport, and reduce stress by appealing to the
emotional brain. She uses an interview process by
asking questions, and listening actively to employees/
leaders’ concerns then focus on the positive aspects
of change management. This process reduces stress
and anxiety by enhancing the brain’s ability to adjust
its response to the change and perceive it as nonthreatening. She is experienced in coaching emerging
leaders with a focus on generational management,
employee engagement, role segmentation and
gaps. Additionally, she specializes in Emotional
Intelligence (EI) Coaching. Ann Marie also consults
with non-profit organizations. She brings 20 plus
years of corporate experience. Clients include
US Navy, Nothing Just Happens, Irving Hispanic
Chamber, Clear Vision (CDC) and Enols’ Exclusive
Day Spa to name a few.
Prior to launching Alpha Consulting & Empowerment,
Ann Marie worked at Citi Group, as an Assistant Vice
President for Global Consumer Affairs, TIAA/CREF as
a senior Accounting Associate in Tax planning and
real estate investment, New York Life Insurance
company as a Financial Professional, Psychology
and Accounting adjunct professor at Bryant &
Stratton College and Schiller International University
respectively. She is the Author of the newly released
book, EMPOWER “U”, co-author of Customer Service
& Professionalism for Women and the founder of
Life Transformation & Connections, an organization
for empowering women. She has published Aging
Workforce: Generational Cohort as a Moderator
of the Relationship between Extrinsic and Intrinsic
Motivation and Job Satisfaction, ProQuest, May
2012. Ann Marie was nominated as Women of the
year 2012 by National Association for Professional
Women for her outstanding professionalism, she is
a Score Business Mentor and sits on several boards.
She also authored and administers “The Empowered
Woman, 21 Days Intensive” coaching program.
10
Ann Marie earned her PhD in Organizational
Psychology and Master’s in Business Management
from Walden University and Regis University
respectively with honors, and her BS in Accounting
from St Francis College. She is also a member of
PePsico’s external coaching pool and a training
and development vendor with North Lake College.
She’s a member of the Society for Industrial and
Organizational Psychology (SIOP), and Emotional
Intelligence Society. When she is not consulting/
coaching/teaching, she enjoys running and
zumba workout as well as Personal development
learning and meditation to gain body, mind and
soul harmony in order to achieve balance and
reduce stress. She also enjoys travelling and
spending time with family and volunteering in
her community.
Use Twitter during the conference
to get live updates, interact with
other attendees, and share your
thoughts and photos.
@StrategicGovt
Use our conference hashtag so
you can connect with other SGR
Conference attendees!
#SGR2016
Share your SGR Conference
photos with us on Instagram
(@StrategicGovt) using #SGR2016
CONNECT WITH US
AGENDA
2016 SGR CONFERENCE:
CO A CHIN G FOR PERF ORMANC E AG E N DA
Day 1, Wednesday:
1:00 - 2:00 pm
CONFERENCE CHECK-IN
2:00 - 2:30 pm
WELCOME
4:00 - 5:00 pm
THE POWER OF AUTHENTICITY
John Richmond
QUICK WRAP-UP,
THEN NETWORKING RECEPTION IN LOBBY
Ron Holifield
Day 2, Thursday:
7:45 - 8:30 am
CONTINENTAL BREAKFAST
8:30 - 9:30 am
CREATING A CULTURE OF GRATITUDE
BY KNOWING YOUR EMPLOYEES
Jason Cooley
9:30 - 9:45 am
BREAK
9:45 - 10:30 am
EMPLOYEE ENGAGEMENTTHE FIRST STEP TO BEING A GREAT COACH
Ted Benavides
10:30 - 10:45 am
BREAK
10:45 - 11:30 am
KEYNOTE
Paul Allen
20 1 6 S G R C ON F E R E N C E : C O A C H I N G F O R P E R F O R M A N C E
2:30 - 4:00 pm
Ron Holifield
11
AGENDA
2016 SGR CONFERENCE:
CO A CHI NG FOR PERF ORMANCE AG E N DA (CO N TI N U E D)
Day 2, Thursday:
11:30 - 11:40 am
AWARDS CEREMONY
11:40 - 1:00 pm
LUNCH AND BOOK BRIEFING
ENCOURAGING THE HEART
Randy Mayeux
20 1 6 S G R C ON F E R E N C E : C O A C H I N G F O R P E R F O R M A N C E
1:00 - 1:45 pm
12
COACHING FOR PERFORMANCE
Mike Mowery
1:45 - 2:00 pm
BREAK
2:00 - 2:45 pm
ON THE HOT SEAT
Frances Pelley
2:45 - 3:00 pm
BREAK
3:00 - 3:45 pm
BUILDING A SOLID SUCCESSION PLAN
3:45 - 4:30 pm
6:00 - 8:00 pm
Ron Holifield
IMPLEMENTING A MENTORING PLAN
Bob LaSala
EVENING EVENT
Sponsored by
Emerging Local Government Leaders (ELGL) and
Boucher, Morgan, and Young (BMY)
AGENDA
20 16 SGR CONFERENCE:
C OA CHIN G FOR PERF ORMANC E AGE N DA (CO N TI N U E D)
Day 3, Friday:
7:45 - 8:30 am
BREAKFAST BUFFET
8:30 - 10:00 am
EXECUTIVE COACHING:
LEARNING FROM THE CORPORATE SECTOR
10:00 - 10:15 am
BREAK
10:15 - 10:30 am
SPECIAL RECOGNITION AND DOOR PRIZES
10:30 - 11:15 am
MODELS OF SUCCESS
11:15 - 11:45 am
Molly Deckert and Panel
CLOSING THOUGHTS
Ron Holifield
Post Conference Workshop
12:00 - 1:00 pm
ALPHA CONSULTING & EMPOWERMENTCOACHING FOR SELF-AWARENESS
Ann Marie Kappel
PHD, NLP, Psychologist/Neuro-Practitioner
Sometimes the key to our own success relates to our own self-awareness.
This session will cover strategies that will help participants to recognize their
own potential for improvement.
1:00 - 3:00 pm
CREATING YOUR OWN INDIVIDUAL
DEVELOPMENT PLAN
Engaging Local Government Leaders (ELGL)
Once individuals have gained insight through self-awareness, the next step is to
build an individual development plan to reach full potential. The use of a personal
IDP can become a powerful tool when participating in a coaching program as well
as planning for the future. This session will be workshop style and walk through
developing and implementing an individual development plan.
20 1 6 S G R C ON F E R E N C E : C O A C H I N G F O R P E R F O R M A N C E
Dr. Mike Armour
13
SESSION
DESCRIPTIONS
OPENING SESSION/WELCOME
Ron Holifield
Ron Holifield is a proponent and follower of Servant Leadership Principles and the profound impact that those
principles have on transforming and maintaining organizational culture. During this kick-off session, Ron will
explain the connection between Coaching for Performance and Servant Leadership and how this conference
agenda will prepare you to equip and empower your employees.
THE POWER OF AUTHENTICITY
John Richmond
The foundation of a servant leadership culture is built on authentic relationships. Authentic leaders
communicate with empathy and honesty, allowing parties to be vulnerable and feel protected. While
authenticity is often misunderstood, this session on “The Power of Authenticity” explains how coaching and
mentoring can lead to better and more authentic relationships which impact how we lead and how we follow.
CREATING A CULTURE OF GRATITUDE BY KNOWING YOUR EMPLOYEES
Jason Cooley
An organizations biggest asset are the employees. Learning how to effectively motivate employees is key to a
healthy environment. This session encourages managers to have cultural awareness and get to know employees
in order to achieve a productive and engaged organization.
EMPLOYEE ENGAGEMENT: THE FIRST STEP TO BEING A GREAT COACH
Ted Benavides
Employee engagement has an incredible impact on your organization – it can look like great customer service,
high performing employee retention, a trust-filled environment, efficiencies and innovations at every turn. Before
a leader can truly be a coach and mentor, employee engagement is essential. Learn how the four essentials of
employee engagement can make a huge impact on your organization.
KEYNOTE
Paul Allen
For decades, Gallup has studied leadership, talent, and success. Based on its research, Gallup provides consulting
and talent development solutions for many of the world’s leading organizations. Paul Allen, founder of Ancestry.
com—and now an executive at Gallup—will share key insights from Gallup’s discoveries. He will discuss how
leaders who take a strengths-based approach can significantly improve employee engagement and boost
organizational performance. He will also share insights from Gallup’s latest research on the 10 talents that most
help entrepreneurs succeed.
14
LUNCH AND BOOK BRIEFING: ENCOURAGING THE HEART
Randy Mayeux
Enjoy lunch and an executive book briefing by professional, Randy Mayeux, as he reviews the salient
points of the book Encouraging the Heart by bestselling authors, James M. Kouzes and Barry Z. Pozner.
The briefing includes a handout that offers in depth synopsis for further reflection by the developing
professional or for use when initiating a group discussion.
COACHING FOR PERFORMANCE
Mike Mowery
Providing meaningful, consistent feedback, aligned with the big picture will maximize your
employees’ performance. This session will briefly look at ways to coach through situations of
development, debriefing, for difficulties, and when to incorporate discipline.
ON THE HOT SEAT
Frances Pelley
Difficult conversations during performance reviews happen and it is important to be prepared. This
session prepares managers by using actual interaction and role play.
In addition, the mix-up of the groups will allow for excellent networking amongst
conference attendees!
BUILDING A SOLID SUCCESSION PLAN
Ron Holifield
There are over 80 million baby boomers, and 7,900 of them turn 60 every day. 70% of the typical
organization’s managers are already eligible to retire… and there are not enough Gen X and Gen Y
workers to fill the vacancies. Most organizations have talked about the need for succession planning,
but few of them actually have a pipeline of prospective leaders and managers who are ready to be
promoted and meet the need. This dynamic and challenging session will provide you with a practical
game plan for designing your own leadership development pipeline that will help you avoid letting
the generational transitions underway bust your organization. IMPLEMENTING A MENTORING PLAN
Bob LaSala
Understanding that a Coaching and Mentoring program is essential to your organizations culture is
a great first step. Now, it is important to implement and sustain a program that will truly make an
impact on employee performance. Join Bob LaSala in this session as he discusses the steps involved
in putting a plan into action.
EXECUTIVE COACHING: LEARNING FROM THE CORPORATE SECTOR
Dr. Mike Armour
Do you have an objective, knowledgeable, experienced, and trustworthy confidant available to
guide and assist you on your leadership journey? In this session, Dr. Mike Armour will outline
how professionals in the corporate sector have received immeasurable benefits from having this
objective resource in their leadership toolbox. MODELS OF SUCCESS
Molly Deckert and Panel
In this session, Molly Deckert will lead a discussion with a panel who will share the impact, results
and the overall plan from cities who have successfully implemented a succession plan or coaching
and mentoring program within their organization.
15
OUR
SPONSORS
16
REGISTRATION
2017 SGR CONFERENCE: COACHING FOR PERFORMANCE
JANU ARY —, 2017 |G R E AT WO LF L O DG E | G R AP E V I N E , TX
Attendee Information
Name: Title: Organization: Phone Number: E-mail: Mailing Address: Registration Information
$199 Early Bird Member Discount (Through October 15, 2016)
$299 Members
$399 Non-Members
Payment Information (Mail in check or pay with credit card)
Total Amount Due $ Name On Card: Card Number: Expiration Date: Signature: Return this registration form to Kylie Wilson at
[email protected] or mail to:
P.O. Box 1642 | Keller, Texas 76244
For Quick Registration visit www.GovernmentResource.com.
Click the top right box on the home page.
http://bit.ly/SGRConference2017
Great Wolf Lodge Group Rate: $129
Great Wolf Lodge | 100 Great Wolf Drive | Grapevine, Tx 76051
For individual reservations, each guest must visit the hotel’s website.
Guests can also call 1-800-693-WOLF (9653) identifying themselves as part of Strategic
Government Resources byJanuary 2, 2017.
17
STRATEGIC GOVERNMENT RESOURCES
CONFERENCE PLANNING COMMITTEE INFORMATION
P.O. Box 1642 | Keller, Tx | 817.337.8581 | www.GovernmentResource.com
MICHELLE WIGGINTON
LIVE TRAINING COORDINATOR
GOVERNMENTRESOURCE.COM
(CONTACT FOR REGISTRATION HELP OR DIRECTIONS)
ROXANNE POWELL
DIRECTOR OF DEVELOPMENT & ASSESSMENTS GOVERNMENTRESOURCE.COM
(CONTACT FOR FACILITATORS)
MICHELLE@
ROXANNEPOWELL@
HEATHER HARRISON
DEVELOPMENT MANAGER HEATHERHARRISON@
GOVERNMENTRESOURCE.COM
(CONTACT FOR ANY AV REQUIREMENTS / QUESTIONS AND MORE INFORMATION ON SESSION
TOPICS)
MICHELLE PELISSERO
COMMUNICATIONS COORDINATOR
MICHELLEPELISSERO@
GOVERNMENTRESOURCE.COM
(CONTACT REGARDING MARKETING AND ADVERTISING)
KYLIE WILSON
MEMBER COLLABORATION MANAGER
GOVERNMENTRESOURCE.COM
KYLIEWILSON@
WESTERN U.S.
(CONTACT REGARDING CO-HOSTING OR SPONSORING)
For Reservations Please Contact:
www.greatwolf.com/grapevine
1.800.693.WOLF (9653)
18
BENEFITS CONSULTING


Financial Literacy
RFP Bid Analysis


ACA Compliance
Benefits Education
BENEFITS ADMINISTRATION
Billing Reconciliation
 Sect. 125/Flex Administration

FINANCIAL BENEFIT SERVICES
COBRA Administration
 403(b)/457 Plan Administration

ONLINE BENEFITS ENROLLMENT


24/7 Benefit Access
Payroll Integration & Reporting


SSAE-16 Secure
Educational Videos
(800) 583-6908 | WWW.FBSBENEFITS.COM |[email protected]
With over 50 years of experience in providing
employee benefits to public entities, the
American Fidelity Assurance Company family
of companies provides benefits and services
developed specifically for municipalities and
their employees.
American Fidelity
Assurance Company:
American Fidelity
Administrative Services:
Section 125 Plans
Flexible Spending Accounts
Health Savings Accounts
Disability Income Insurance
Cancer Insurance
Life Insurance
Annuities
americanfidelity.com
Some products and services may be provided by third party
contractors or affiliated companies. Sales tax may apply to some
services or deliverables. American Fidelity Administrative Services,
LLC does not provide tax or legal advice and, given the complexity of
federal health and welfare plan rules, we always recommend working
with your own legal counsel to discuss how your plans could be
affected and to review guidance provided by our AFAS consultants.
Patient Protection and Affordable
Care Act (ACA) Guidance
COBRA Administration
ACA Eligibility Software
Variable Hour Employee Billing
Employee Notice and Reporting
Non-Discrimination Testing
americanfidelityconsulting.com
Julian Fontana
Government Markets Manager
512-921-8042
[email protected]
SB-29854-0815