Hotels Reference Guide

Transcription

Hotels Reference Guide
2011 - 2012
© Disney - Euro Disney Associés SCA - Siren 397471822 - RCS MEAUX - Capital Social 611 099 156,70 e - Licences E.S. n°1-1021070 - 1-1021082 ; 2-1021084 et 3-1021083.
Hotels Reference Guide
How to get from my hotel to the Disney® Parks
Disney® Hotels: You can walk or
take advantage of the regular free shuttle buses
(except for Disney’s Davy Crockett Ranch®)
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1. Disneyland® Hotel
2. Disney’s Hotel New York®
3. Disney’s Newport Bay Club®
4. Disney’s Sequoia Lodge®
5. Disney’s Hotel Cheyenne®
6. Disney Hotel Santa Fe®
7. Disney’s Davy Crockett Ranch®
Selected & Associated Hotels:
11
Few minutes by free shuttle bus service
10min
8. Vienna International Dream Castle Hotel
9. Vienna International Magic Circus Hotel
3
10. Thomas Cook’s Explorers Hotel
11. Kyriad Hotel
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12. Radisson Blu Hotel
13. Adagio City Aparthotel Val d’Europe
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14. Hotel l’Elysée Val d’Europe
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Services & Activities:
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15. Shuttle Bus, TGV, RER & Eurostar station
16. La Vallée Village Outlet Shopping
17. Aquarium SEA LIFE & Val d’Europe
Shopping Centre
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18. Davy Crockett’s Adventure
This map is not to scale.
19. Golf Disneyland®
Restrictions: Children must be accompanied by an adult. For your security some attractions are subject to restrictions of size and
physical conditions (including pregnant women, heart disease, prosthetic heart, spine, motion sickness, disabled people, people
wearing a neck brace). Please observe the signs at the entrance to attractions. Some shows, attractions, parks, entertainment,
shops and restaurants are only open during certain seasons and may be closed, modified, delayed or canceled without notice.
For reasons of hygiene and safety, pets are not allowed at Disneyland® Paris. Please feel free to contact us for more information.
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. Ile-de-France Tourist Office
More info on disneystars.com
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Disney’s Newport Bay Club®
Disney’s Sequoia Lodge®
Disney’s Hotel Cheyenne®
Disney’s Hotel Santa Fe®
Disney’s Davy Crockett Ranch®
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Bars
(16)
All-you-can-eat-buffet
Tennis courts(9)(13)
Fitness room(9)(10)(13)
Massage(9)
Sauna and/or steam bath(9)(10)
Spa(9)
Indoor pool and/or whirlpool(9)(10)
Outdoor pool(9)(10)
Pony rides(8)(10)
Activities (on certain days)
Video games room(8)(9)
Outdoor children’s playground(8)(9)
Indoor children s corner(8)
Meet ‘n’ Greet with Disney Characters
Wifi access(in some locations)
Shopping Service
Laundrette (not including products)
Dry cleaning
Currency exchange
Safety deposit box at reception
Tea and coffee facilities
Room service
Left luggage area
Bell service
Free parking
Valet parking
Extra Magic Hours(see below)
VIP FASTPASS¤ (see below)
Disney Hotel FASTPASS¤ (see below)
Rooms for guests in wheelchairs(5)
Suites
Bunk bed(4)
Wired internet
Safety deposit box
Hairdryer
Minibar
Air conditioning
International TV and Radio channels
Table service
Disney’s Hotel New York®
<5min
Meals with Disney Characters
Disneyland® Hotel
Free shuttle to the parks
Disney Hotels
Distance from Hotels to the parks
available
upon request
paying
Hotel rating
All you need to know to recommend a Disney® Hotel to your clients
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10min
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15min
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15min
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20min
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20min
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15min
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COMFORT
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ROOM FEATURES
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OTHER
ROOMS
DISNEY HOTEL
BENEFITS
SERVICES
SPECIFIC FOR KIDS
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WELLNESS & LEISURE
(10)(16)
RESTAURANTS &
BARS(9)
Disney® Hotels benefits
Disney Shopping Service
Save time with FASTPASS®
• FASTPASS® is a free service that allows you more convenient
access to some of the most popular attractions in the
Disney Parks by reducing the waiting time in line (subject
to availability). You may only have one FASTPASS at a time.
Another ticket can only be obtained once the previous ticket
has expired or been used. It is only valid with a Park ticket
valid for the same day. Check the Park maps upon arrival for
details of which attraction this service applies to.
• Disney® Hotel FASTPASS®: when staying at Disneyland®
Hotel, you receive 1 additional FASTPASS® per day & per
person with direct access to the FASTPASS lane of the
attraction chosen.
• VIP FASTPASS®: unlimited access to FASTPASS® lane for
Castle Club, Empire State Club and Disney Suite guests.
• Premium FASTPASS®: is a paying service which provides
you an unlimited access to FASTPASS lanes; it is subject to
availability and validity dates. This service can be purchased at
conciergerie of the 7 Disney® Hotels and in the Disney® Parks.
Do shopping before 3pm and enjoy our free Shopping Service.
Ask the Cast Member (Disney employee) of the shop to deliver
purchases to the hotel or at Disney Village. Client can collect them
from 6pm. Service available for guests staying at the Disney Hotels.
Extra Magic Hours
When you book a package in a Disney Hotel, you can enjoy
extra time and magic in Disneyland® Park on certain days!
Specific areas of Disneyland Park will be available to you
up to 2 hours before regular park opening so you can enjoy
easier access to selected attractions - even some of the
most popular ones. It’s time to party!
Extra Magic Hours dates can be checked 5 months prior to arrival on www.disneylandparis.com.
On certain dates, Walt Disney Studios® Park may be added or may replace Disneyland® Park.
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Shuttle not needed as Hotel is located at Disneyland® Park entrance.
Only Premium 2-bedroom cabins have a safety box, air conditioning, two shower rooms and no
bunk beds.
Minibar only in rooms located in the mainbuilding. Safety deposit box only in rooms located in
the Lodges.
The bunk beds are suitable for persons of less than 80 kg (except at Thomas Cook’s Explorers
Hotel, Kyriad Hotel and Adagio City Aparthotel Val d’Europe, 70 kg). The upper bed is not
suitable for children under 6 years. At Thomas Cook’s Explorers Hotel bunk bed only available
in 6 people room.
Most of the rooms can accommodate up to 2 persons only.
Admiral’s Floor rooms & Suites only.
Breakfast only.
Unsupervised activities.
Closed during certain periods.
Restrictions: please enquire at the Hotel.
Towel hire with supplement (except for Admiral’s Floor rooms and Suites)
Available to all Disney Hotel guests. The outdoor tennis courts are subject to availability and
reservation. Tennis rackets and balls are available with supplement.
Sportswear is necessary for sport activities.
Kids fitness room for children from 4-12 years old.
Tennis balls and rackets are available (free of charge).
Breakfast and dinner only.
Dinner only.
For conditions to access the pools and wellness centres, enquire at the reception.
Outdoor activities are open according to weather conditions.
2
Vienna International Dream Castle Hotel
Vienna International Magic Circus Hotel
Radisson Blu Hotel
Thomas Cook s Explorers Hotel
Kyriad Hotel
Adagio City Aparthotel Val d Europe
Hotel l’Elysée Val d Europe
Bars
All-you-can-eat-buffet
Table service
Fitness room(9)(10)(13)
Massage(9)
Sauna and/or steam bath(9)(10)
Spa(9)
Indoor pool and/or whirlpool(9)(10)
Outdoor pool(9)(10)
Activities (on certain days)
Video games room(8)(9)
Outdoor children’s playground(8)(9)
Indoor children s corner(8)
Wifi access (in some locations)
Shopping Service
Laundrette (not including products)
Dry cleaning
Currency exchange
Safety deposit box at reception
Tea and coffee facilities
Room service
Left luggage area
Bell service
Free parking
Valet parking
Extra Magic Hours (see below)
Rooms for guests in wheelchairs(5)
Bunk bed(4)
Wired internet (extra charge until November 2011)
Safety deposit box
Hairdryer
Air conditioning
International TV channels
Free shuttle to the Parks
Selected & Associated Hotels
Distance from Hotels to the Parks
available
upon request
paying
Hotel rating
All you need to know to recommend a Selected or Associated Hotel to your clients
10min
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10min
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10min
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10min
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10min
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10min
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10min
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COMFORT
ROOM FEATURES
(16)
SERVICES
SPECIFIC FOR KIDS
(10)
RESTAURANTS &
BARS(9)
WELLNESS & LEISURE
Disney® benefits
Disney Shopping Service
Do shopping before 3pm and enjoy our free Shopping Service.
Ask the Cast Member (Disney employee) of the shop to deliver
purchases to the hotel or at Disney Village. Client can collect them
the following day. Service available for guests staying at Selected
Hotels.
Extra Magic Hours
When you book a package at the Hotel l’Elysée Val d’Europe
until end 2011, your clients can enjoy extra time and magic in
Disneyland® Park on certain days! Specific areas of Disneyland
Park will be available to you up to 2 hours before regular park
opening so you can enjoy easier access to selected attractions
- even some of the most popular ones. It’s time to party!
Extra Magic Hours dates can be checked 5 months prior to arrival on www.disneylandparis.com.
On certain dates, Walt Disney Studios® Park may be added or may replace Disneyland® Park.
(1)
(2)
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Shuttle not needed as Hotel is located at Disneyland® Park entrance.
Only Premium 2-bedroom cabins have a safety box, air conditioning, two shower rooms and no
bunk beds.
Minibar only in rooms located in the mainbuilding. Safety deposit box only in rooms located in
the Lodges.
The bunk beds are suitable for persons of less than 80 kg (except at Thomas Cook’s Explorers
Hotel, Kyriad Hotel and Adagio City Aparthotel Val d’Europe, 70 kg). The upper bed is not
suitable for children under 6 years. At Thomas Cook’s Explorers Hotel bunk bed only available
in 6 people room.
Most of the rooms can accommodate up to 2 persons only.
Admiral’s Floor rooms & Suites only.
Breakfast only.
Unsupervised activities.
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Closed during certain periods.
Restrictions: please enquire at the Hotel.
Towel hire with supplement (except for Admiral’s Floor rooms and Suites)
Available to all Disney Hotel guests. The outdoor tennis courts are subject to availability and
reservation. Tennis rackets and balls are available with supplement.
Sportswear is necessary for sport activities.
Kids fitness room for children from 4-12 years old.
Tennis balls and rackets are available (free of charge).
Breakfast and dinner only.
Dinner only.
For conditions to access the pools and wellness centres, enquire at the reception. Outdoor activities
are open according to weather conditions.
3
Hotel Rating
Customer Type
Customer Type
Accessibility
• Luxury and premium services
• Families with toddlers
• Couples
• Only 3 minutes walk to the Disney®
Parks and Disney® Village
Hotel Rating
Welcome to Disneyland® Hotel
Overview
Hotel Theme
Information are subject to modifications without prior notice, please consult us.
Privilege of being right at the entrance of Disneyland® Park
Experience the grand railroad hotels of the 1880’s
Tastefully decorated rooms
Charming Victorian décor
Features
Celestia Spa to relax with beauty treatments and
massages (on request, with supplement)
• VIP treatment
• Family rooms: bigger rooms up to 5 persons
• 24-hour room service
• Free valet parking
• VIP FASTPASS: for Castle Club and Suites only
• Disney Hotel FASTPASS for all guests: 1 additional FASTPASS per day per person
• Up to 2 Extra Magic Hours in Disneyland® Park
4
Hotel features
Restaurants
Hotel Activities
Inventions: 270 seats: all you
can eat buffet for lunch or dinner
in the evenings with Disney
Characters.
Indoor pool(1)
• Steam bath(1)
• Sauna(1)
• Fitness room(1)
California Grill:
150 seats: table service
“haute cuisine”
• Whirlpool bath(1)
Indoor swimming pool with whirlpool bath
Luxury Celestia Spa
to be booked upon arrival:
massage therapies, facials and
body treatments (supplement
applies, subject to conditions)
Bar
Daily breakfast with Meet and Greet
The Castle Club: Calm, charm
and discretion in this haven of
tranquillity on the third floor of
the hotel with a private lift and
reception desk
Café Fantasia, overlooking the
stunning “Fantasia” gardens.
• Piano bar to enjoy cocktails in
this delightful atmosphere.
• Disney Shopping Service
Disney shop: Galerie Mickey
Specials for Kids
Swimming pool(1)
Tips:
Children’s Menu
California Grill
Indoor children’s corner
Daily breakfast Meet and Greet
with beloved Disney Characters
Information are subject to modifications without prior notice, please consult us.
Luxury Celestia Spa
Save up to 10% in
restaurant for your
customers*
-Pre book your clients Half board Meal plans
Premium for lunch or dinner in Inventions
Meet Disney Characters, with
lots of photo opportunities’!
Minnie Club playroom: under
trained supervisor, a qualified
carer for children aged 4 - 11
years old (subject to restrictions)
-Pre book for your clients their Half board Meal
plans Premium for
diner in California grill
Video game room: Mad Hatter’s
Game Arcade (paying activities)
Luxury Celestia Spa
Enjoy Inventions Restaurant buffet service
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
5
Room features
Room types
2 double beds standard room
1 large double bed standard room
Standard room with international TV channel
Extensive choice of room service options
496 rooms available from 3pm check in until 11am check out
419 standard rooms up to 4 people + 1 child under 3 years
old: 34m2, 1 large double bed or 2 double beds
Rooms equipped for guests in wheelchairs up to
2 people only (on request and subject to availability)
Standard room floorplan
Information are subject to modifications without prior notice, please consult us.
Family rooms up to 5 people: 4 people + 1 child under
3 years old (subject to availability and on request)
6
Upgrade the magic!
- Private reception
- Dedicated access to the
entrance of Disneyland® Park
- Exclusive lounge bar where
breakfast and afternoon tea
are served and soft drinks are
available all day
- VIP FASTPASS®: unlimited access to
FASTPASS® lanes in Parks
Presidential suite: Sleeping Beauty
Vice presidential suite: Cinderella
Cinderella suite bathroom
•18 suites from 58m2 to 187m2
- Junior suites: 58m2
- Tinker Bell suite: 69m2
- Walt’s Apartment: 84m2
- Vice presidential suite:
Cinderella: 112m2
- Presidential suite:
Sleeping Beauty: 187m2
Exclusive lounge bar in private The Castle Club
Information are subject to modifications without prior notice, please consult us.
• 59 rooms situated in private
The Castle Club
Walt’s Apartment
More info on disneystars.com
7
Hotel Rating
Customer Type
Accessibility
• Luxury and premium services
• Families with toddlers
• Couples
• 10 minutes walk from the Disney®
Parks & Disney® Village
• Free shuttle bus from the hotel to
the Disney® Parks
Welcome to Disney’s Hotel New York®
Overview
Hotel Theme
Information are subject to modifications without prior notice, please consult us.
The energy and excitement of downtown Manhattan
1930’s art deco style
Features
Opulent and spacious rooms
Sports activities all year long (extra charge)
• VIP treatment, relaxing treatment
• Lake side room available (extra charge)
• 24-hour room service
• Valet parking (extra charge)
VIP FASTPASS® for Empire State Club and Suites clients only
Up to 2 Extra Magic Hours in Disneyland® Park
8
Hotel features
Hotel Activities
Restaurants
Indoor and outdoor pool(1)
Manhattan: 150 seats: Table
service. Mediterranean cuisine
for dinner
•Sauna(1)
• Steam bath(1)
Parkside Diner: 150 seats:
All-you-can-eat buffet.
Cosmopolitan cuisine in a 30’s
american decor
• Massage (extra charge)(1)
• Hair salon
•Whirlpool(1)
Bars
• Jogging track
Artificial open-air skating all year
Disney Characters photo opportunities
• Fitness room(1):
Downtown Athletic Club
New York City Bar: Experience
the elegance of this bar
• Wi-Fi access
Artificial open-air skating rink
all year depending on weather
conditions(1)
Outdoor tennis court(1). Tennis
rackets and ball available
• Disney Shopping Service
• Disney Shop:
The New York Boutique
Tips:
Specials for Kids
Welcome to Manhattan restaurant
Indoor children’s corner
(unsupervised activities)
Save up to 10%
for your customers*
Information are subject to modifications without prior notice, please consult us.
Indoor swimming pool
-Pre book your clients Half board Meal plans Plus or Premium in the
Manhattan Restaurant
Meet beloved Disney
Characters, with lots
of photo opportunities
-Pre book your clients Half board Meal plans Plus in the Park Side
Dinner Restaurant
Video game room:
Time Square Game Arcade
Outdoor tennis court
Discover the ambiance...
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
9
Room features
Room types
Standard room with 2 double beds
Atmospheric theming
The excitement of downtown Manhattan
Room service on request with additional charge
565 rooms available from 3pm (check in)
until 11am (check out)
470 standard rooms up to 4 people + 1
child under 3 years old, 31m2:
1 large double bed or 2 double beds
66 standard lake side rooms
(on request, subject to availability
and with supplement)
Standard room floorplan
Information are subject to modifications without prior notice, please consult us.
Rooms equipped for guests in
wheelchairs up to 2 people only
10
Upgrade the magic!
- An alternative solution from
Castle Floor at Disneyland® Hotel
- On the uppers floor with
privileged and dedicated service
- Exclusive access to the private
lounge bar for breakfast
- Free soft drinks all day long
- Access to Business Centre on the
7th floor
•21 suites (56m2) including 13 with
lake side. Up to 4 people: a king
size bed or a pull out bed, a
separate lounge with a sofa bed
(except for certain suites with a pull
Resort Suite with convertible sofa
Presidential Suite: Roosevelt suite
Presidential Suite: Roosevelt suite
out bed). Interconnecting rooms
available on request (max 4 pax).
•8 other suites from 56m2 to 166m2
- Resort suites: 56 m2 bathroom,
double bedroom and convertible
sofa in the living room.
- Honeymoon suite: 62m2 a
double bedroom. The sofa bed
can also accommodate up to 2
people.
- Presidential suite on 2 floors
overlooking Lake Disney: 166m2:
king size bed. Entertain in
Manhattan style with seating up to
10 people, a grand piano.
Empire State Club individual reception
Information are subject to modifications without prior notice, please consult us.
•Exclusive Empire State Club
rooms and suites
Resort Suite
More info on disneystars.com
11
Hotel Rating
Customer Type
Customer Type
Accessibility
• Romantic atmosphere for couples
• Swim and relax
• 15 minutes walk from the Disney®
Parks & Disney® Village
Welcome to Disney’ Newport Bay Club®
Overview
If the secret dream of your clients is to be a sailor this New England
nautical atmosphere is for them
New England nautical themes abound in the 1920’s New England
mansion
Upgrade the magic!
Add a touch of romance with sea colours of blue and white
•273 rooms situated in the Admiral’s Floor:
Features
- main building with private reception desk
Indoor/outdoor swimming pool
- coffee and tea facilities
• Exclusive Admiral’s Floor rooms and suites with extra services
- bell service
• Located near Lake Disney® with lake side rooms
(on request, with supplement)
• VIP FASTPASS®: for Suites clients only.
• Up to 2 Extra Magic Hours in Disneyland® Park
- room service 16h/24h
- private car park subject to availability.
Information are subject to modifications without prior notice, please consult us.
Hotel Theme
12
Hotel features
Hotel Activities
Restaurants
Indoor swimming pool with
paddling pool (max 1,35m)(1)
Towel hire with supplement
except for Admirals floor and
suites guests
Yacht Club: 280 seats: table
service with seafood specialities
Cape Cod: 444 seats, all you
can eat buffet with international
cuisine in marine setting
Outdoor pool during
summer time(1)
Bar
• Whirlpool(1), Sauna(1)
• Steam bath(1)
Artificial open-air skating all year
• Massage (paying activity on
request)
Sea horse Game Room
Fisherman’s Wharf: relax in
nautical elegance with a view on
Lake Disney®
• Fitness room.
Sportswear is necessary(1)
• Jogging track
Disney Shop: The Bay
Boutique
• Disney Shopping Service
Specials for Kids
Tips:
Indoor swimming pool with
paddling pool
Welcome to Yatch Club Restaurant
Indoor children’s corner
(unsupervised activities)
Children’s buffet in both
restaurants to suite all tastes
Save up to 10% in
restaurant for your
customers*
- Pre book your clients Half Board Meal Plans
Plus and Premium in Yacht Club
Meet and Greet with Disney
characters with lots of
photo opportunities
- Pre book your clients Half Board Meal Plans Plus in Cape Cod
Video game room: Sea
Horse Game Room
Discover the ambiance...
Indoor children corner
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
Outdoor pool during summer
13
Room features
Room types
Standard room with 2 double beds
Admiral’s Floor standard room with 2 double beds
Admiral’s Floor rooms suite
Admiral’s Floor rooms suite
1093 rooms available from 3pm check-in to 11am check-out
548 standard rooms: 27m2 up to 4 people + 1 child under 3 years old:
1 large bed or 2 double beds
201 standard rooms overlooking Lake Disney®:
on request with supplement
15 family rooms up to 6 people: 2 double beds and double sofa beds
Rooms equipped for guests in wheelchairs up to 2 people only
•12 suites:
-Honeymoon suite from 50-63m2 up to 2 people: double bedroom/
lounge. A unique octagonal form with a spectacular view of Lake Disney®.
-Resort Suite: 55m2 up to 4 people, lake view with king size bed and a
sofa bed (for 2 children or 1 adult)
-Presidential Suite: 83m2, up to 4 people. Overlooking Lake Disney,
comfortable room with king size bed, dining room and a place with sofa
bed for 1 adult or 2 children.
- VIP FASTPASS® for Suite guests.
Information are subject to modifications without prior notice, please consult us.
Standard room floorplan
HOTEL NEW PORT / CHAMBRE
SK01 ECHELLE: 1:50
More info on disneystars.com
14
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Friends • Nature lovers
• Swim and relax
• 15 minutes walk from the
Disney® Parks & Disney® Village
Nature atmosphere in this hotel
Overview
Feel like you’re in the great American outdoors
Nature in all her majesty, forest lodges surrounded by trees for
nature lovers
Natural wood furniture
Features
Indoor/outdoor swimming pool with water game and slide
• VIP FASTPASS : for Suites clients only
®
• Up to 2 Extra Magic hours in Disneyland® Park
Upgrade the magic!
•286 exclusive Montana rooms
(on request, with supplement)
- Newly refurbished lodges located in
independent buildings: Lodges
- Safety deposit box
•101 rooms overlooking Lake Disney®
(on request, with supplement)
Information are subject to modifications without prior notice, please consult us.
Hotel Theme
15
Hotel features
Hotel Activities
Restaurants
Indoor swimming pool
(max 1.4m)(1). Towel hire with
supplement except for suites
guests
Hunter’s Grill: 340 seats, all you
can eat buffet with international
cuisine
Beaver Creek Tavern: 340
seats: table service with North
Outdoor pool during summer
time(1)
American home cooking
• Whirlpool(1), Sauna(1)
Bar
• Steam bath(1), Hamam(1)
Indoor swimming pool with waterfall
Redwood Bar and Lounge –
sit by the fire sipping a cocktail
Fitness room, sportswear is
necessary(1): Quarry Pool &
Health Club
• Massage (paying
activities on request)
• Jogging track
Disney Shop: Northwest
Passage
• Disney Shopping Service
Outdoor pool during summer time
An indoor kid’s corner
All-you-can-eat buffet with international cuisine
An outdoor children’s play area
Tips:
An indoor and outdoor
swimming-pool with water
games and slide(1)
Save up to 10% in
restaurant for your
customers*
Video game room (unsupervised
activities): Kit Carson’s Arcade
Game Room
- Pre book your clients
Half Board Meal
Plans Plus in one of
restaurants
Children’s menu
Kit Carson’s Arcade Game Room
Meet beloved Disney
Characters, with lots of photo
opportunities
Hunter’s Grill restaurant
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
Specials for Kids
16
Room features
Standard room with 2 double beds
Standard room with 1 large bed
Nice individual bathroom
Honeymoon Suite
Room types
1011 rooms available from 3pm check-in to 11am check-out
1 main building and 5 lodges
350 standard rooms: 27m2 up to 4 people + 1 child under 3
years old: 1 large bed or 2 double beds
Rooms equipped for guests in wheelchairs up to 6 people
(subject to availability)
Lake side room available (extra charge)
•14 suites with VIP FASTPASS® for clients
- Honeymoon suite from 55m2 up to 2 people: a king-size bed and a
lounge. The warm atmosphere of forest and national parks forms an
integral part of this mountain adventure.
Standard room floorplan
Information are subject to modifications without prior notice, please consult us.
- Hospitality suites: 51m2 up to 4 people
More info on disneystars.com
17
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Friends
• 20 minutes walk from the Disney®
Parks & Disney® Village
• Free shuttle bus to the Disney® Parks
Welcome to Disney® Hotel Cheyenne
Overview
Relive their favourite Hollywood Western
A unique western atmosphere
Your clients will be right in the heart
Upgrade the magic!
of the Wild West - even in their room!
Great value for money
•306 Buffalo rooms located near all main
facilities: reception, restaurant, bar and
Features
Disney shop
• Outdoor play area with tepees
•121 Rio Grande rooms for a quiet
• Pony rides
setting with direct access to the path
Up to 2 Extra Magic Hours in Disneyland® Park
leading to the Disney® Parks
One double bed and a set of bunk beds
©
Disney/Pixar
Information are subject to modifications without prior notice, please consult us.
Hotel Theme
18
Hotel features
Restaurant
Hotel Activities
Chuck Wagon Café
(750 seats) all-you-can-eat
buffet for some good ol’ food
from the ol’ West
Disney shop: General Store
• Disney Shopping Service
• Internet kiosk in main building
Bar
Reception
Red Garter Saloon for a drink
while listening to country music
(on certain days)
• Currency exchange
• Luggage room available
Disney shop
• Safety deposit box
Pony rides on request
• Information desk
Specials for Kids
Indoor children’s corner
Fort Apache outdoor play area
with tepees
Reception for arrivals and departures
Children’s menu at the
restaurant
Welcome to Red Garter Saloon
Save up to 10% in
restaurant for your
customers*
-Pre book your clients Half Board Meal Plans
standard in the restaurant
-Don’t forget to finish the wild west experience by adding a dinner show: Buffalo Bill’s Wild West Show
Kit Carson’s
Indoor
Arcade
children’s
Game corner
Room
Chuck Wagoon Restaurant interior
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
Tips:
Pony rides (please ask the hotel
for more details and availability)
19
Room features
Room types
Rooms buildings
One double bed and a set of bunk beds
One double bed and a set of bunk beds
Western décor with cowboy-boot shaped lamp
1000 rooms available from 3pm check-in to
11am check-out
552 standard rooms: 21m2 up to 4 people
+ 1 child under 3 years old: horseshoe
on the door and a cowboy-boot shaped
lamped, equipped with 1 double bed and a
set of bunk beds. Ceiling fan
Standard room floorplan
Information are subject to modifications without prior notice, please consult us.
14 rooms equipped for guests
in wheelchairs up to 2 people only
More info on disneystars.com
20
Hotel Rating
Customer Type
• Families with toddlers
Accessibility
• 20 minutes walk from the Disney®
Parks & Disney® Village
• Free shuttle bus to the Disney®
Parks
Welcome to Disney Hotel Santa Fe®
Overview
The American Southwest Hotel, cruising on Route 66
• A taste of the monumental landscapes
Upgrade the magic!
of the American Southwest
Bright colours and geometric Navajo design
•132 Rio Grande rooms for more calm
and direct access to the path leading
• An oasis of colour, calm and relaxation
to Disney® Parks
• Discover the craft of the Pueblo Indians and the
•111 Eldorado rooms located near all
influence of the Spanish Empire conquistadors
main facilities: reception, restaurant,
bar and Disney shop
Great value for money
©Disney/Pixar
Information are subject to modifications without prior notice, please consult us.
Hotel Theme
21
Hotel features
Restaurant
Hotel Activities
La Cantina: (700 seats)
European specialities served
buffet-style in the atmosphere of
a Santa Fe market
Disney shop: Trading Post
• Internet kiosk in main building
Reception
Bar
• Currency exchange
• Luggage room available
Rio Grande Bar: fiesta bar with
music on certain days
• Safety deposit box
• Disney Shopping service
Disney Hotel Santa Fe® Reception area
Disney shop with Disney shopping service
• Information desk
Specials for Kids
Indoor children’s
corner
Video game room (paying
activities): Pow Wow Room
Indoor children corner
Meet ‘n’ Greet with Disney
Characters with photo
opportunities
La Cantina: all-you-can-eat buffet restaurant
Tips:
Save up to 10% in
restaurant for your
customers*
-Pre book your clients Half Board Meal Plans standard in the restaurant
Children menu in the restaurant
Rio Grande Bar
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
Children’s European menu
22
Room features
Room types
Standard room with 2 double beds
Standard room with 2 double beds
• 1000 rooms available from 3pm check-in to
11am check-out
• 736 standard rooms: 21m2 up to 4 people +
1 child under 3 years old:
equipped with 2 double beds
• 21 rooms equipped for guests in
wheelchairs up to 2 people only
• 5 family rooms up to 6 persons: 42m2
(subject to availability and on request)
Bright colors and geometric design
Information are subject to modifications without prior notice, please consult us.
Standard room floorplan
More info on disneystars.com
23
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Friends
• Nature lovers
• Disney® Parks access by
car only
Disney Davy Crockett Ranch® overview
Overview
Ideal for families or friends up to 6 people can share a cabin
An original way to combine the Disney® Parks experience and a
relaxing holiday
Self-drive destination, no free shuttle bus services
• Self catering bungalow
Features
Sports activities all year long, tennis court, fitness trail, pony rides
• Small farm
• Outdoor play area
Upgrade the magic!
An extra activity not to be missed in combination with a
package Davy Crockett’s Adventure
•A tree top adventure trail
•6 levels from beginners (over 1.10metres tall) to super fit
and super brave
NEW: Continuous lifeline for kids under 9
•The most intense thrills of the day
•Paying activity
Information are subject to modifications without prior notice, please consult us.
Hotel Theme
24
Hotel features
Accessibility
Outdoor play area with
animation on certain days
No shuttle between Disney’s
Davy Crockett Ranch® and the
Disney® Parks
Entertainment in the village on
certain days
Video game arcade
Personal transportation
required, 15mins drive to the
Disney® Parks
Meet ‘n’ Greet with Disney
Characters with photo
opportunities
Free access to the Disney®
Parks car park
Individual reception at the arrival
Restaurant
Reception
Poney rides (unsupervised activities)
• Private parking next to the cabin
• Safety deposit box at reception
• Currency exchange
Crockett’s Tavern: 170 seats
all you can eat buffet with family
cooking and special animated
evenings on certain dates
Bar
• Shopping services
The Saloon with karaoke and
the sound of country groups on
certain days or for a
game of billard
Hotel Activities
Indoor swimming pool with
waterfall and river stream(1)
Tropical indoor swimming pool
• Covered tennis court with tennis
balls and rackets available free
of charge(1)
Small farm with real animal enclosure
• Fitness trail, jogging track
Tips:
• Grocery store to prepare client’s
barbecue
Save up to 10% in
restaurant for your
customers*
Specials for Kids
Swimming pool with slide(1)
-Pre book your clients Half Board Meal Plans standard in the
restaurant
Small farm and a
real animal enclosure(1)
Pony rides (unsupervised
activities)
Waterfall and river stream
External terrace
(1) Hotel activities closed on certain dates please check with us.
* Subject to conditions, please consult us.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
• Whirlpool(1)
25
Room features
Room types
Individual cabin
Individual cabin
Premium 2 bedroom cabin with 4 single beds
Equipped kitchen
Self catering cabin up to 6 people: 36-39m2
• 2 bedrooms (as of September/October 2011) with double bed
and a set of bunk beds
• Fully equipped kitchen
• Barbecue
• Ready-made beds
• Towels
• Free housekeeping service on request
Upgrade the magic!
•Premium 2 bedroom cabin with double bed and 4 single beds,
- 2 shower rooms
- Private terrace
Standard room floorplan
Information are subject to modifications without prior notice, please consult us.
- Air conditioning
More info on disneystars.com
26
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers • Couples
• Friends • Luxe and Premium
• Swim and relax
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurants
• 397 air-conditioned rooms/suites available from
3pm check-in to 12am check-out
• Muskeeters: 250 seats and 40 outdoor seats in the
garden(4)
• Standard room up to 4 people + 1 infant under 3
years old:
- All you can eat buffet with international themed
buffet for dinner
- Standard Family room, 27m²: 1 King-size bed and
1 set of bunk beds(3)
- Double Queen room, 44 m²: 2 Queen-size beds
- King room, 28 m²: 1 King-size bed
• Rooms equipped for guests in wheelchairs up to
4 people + 1 infant under 3 years old:
- 25 m²: 1 King-size bed and 1 set of bunk beds(3)
• Sans-Souci: 300 seats and 50 outdoor seats in the
garden(4) for an American buffet breakfast
Bar
•Excalibur:
- Light meals and snacks available for lunch
- Nice terrace overlooking the French gardens(4)
• Room service(2)
• Cot on request and subject to availability
JC. Valienne
• Free Wi-Fi access (as from November 2011)
Overview
Hotel activities
• A castle to dream a little dream.
One for all…and all for fun!
• Heated indoor swimming pool with slide(1),
Towel hire(1) (2)
• Breathtaking lake
• Spa, wellbeing centre(1) (2) to book upon arrival:
massage therapies, facials and body treatments
(see conditions once at hotel)
• Disney Shop
• Free hotel car park
• Disney Shopping Service
• French Garden
• Whirlpool(1), Sauna(1), Steam bath(1)
©
JC. Valienne
©
JC. Valienne
• Fitness room (sportswear is necessary)(1)
• Disney Shop and Disney Shopping Service
• Free Wi-Fi access (as from November 2011)
Special for kids
(unsupervised activities)
Heated indoor swimming pool with slide(1)
Indoor children’s play areas, Outdoor children’s play
area, Merry-go-round(2)
Video game room(2)
©
JC. Valienne
©
JC. Valienne
Children’s menu
(1) Hotel activities closed on certain dates please check with us (2) Paying service (3) The bunk beds are suitable for persons less than 80kg. Upper bed is not suitable for children under 6 years. (4) According to weather conditions.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
©
27
Hotel Rating
Customer Type
Customer Type
Accessibility
•Families with toddlers
• Lux and Premium
• Swim and relax
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurant
• 396 air-conditioned rooms/suites available from
3pm check-in to 12am check-out
• L’Etoile: 500 seats and 100 outdoor seats(4)
• Standard room up to 4 people + 1 infant under 3
years old:
- Standard room, 24m²: 1 Queen-size bed and 1
set of bunk beds(1) or
- Double Queen room, 24m²: 2 Queen-size beds
• Rooms equipped for guests in wheelchairs up to
2 people + 1 infant under 3 years old:
- French and international dishes
- American buffet breakfast and “A la carte” for dinner
Bar
• Le Bar des Artistes:
- Light meals and snacks available for lunch
- 22 m²: 1 Queen-size bed
• Room service(2)
• Cot on request and subject to availability
• Free Wi-Fi access (as from November 2011)
Hotel activities
Overview
• Heated indoor swimming pool and paddling
pool(3)
Roll up, roll up…
• Towel hire(2) (3)
• Free hotel car park
• Wellbeing centre(2) (3) to book upon arrival: massage
therapies, facials and body treatments (see
conditions once at hotel)
• Disney Shop
• Disney Shopping Service
• Breathtaking lake
©
JC. Valienne
©
JC. Valienne
• Fitness room (sportswear is necessary)(3)
• Disney Shop
• Disney Shopping Service
• Free Wi-Fi access (as from November 2011)
Special for kids
(unsupervised activities)
Heated indoor swimming pool with paddling pool(3)
Outdoor children’s play area
Indoor children’s play areas
Video game room(2)
Merry-go-round(2)
©
JC. Valienne
©
JC. Valienne
Children’s menu
(1) The bunk beds are suitable for persons less than 80kg. Upper bed is not suitable for children under 6 years. (2) Paying service (3) Hotel activities closed on certain dates please check with us (4) According to weather conditions.
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
• A circus atmosphere in your own big top.
28
Hotel Rating
Customer Type
Customer Type
Accessibility
• Couples • Friends • Golf Lovers
• Lux and Premium • Swim and relax
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurants
• 250 air-conditioned rooms/suites available
from 3pm check in until 12am check out
• Pamplemousse: 85 seats
• Standard room up to 4 people + 1 infant under
3 years old, 30m²:
- 1 double bed and 1double sofa beds
• Rooms equipped for guests in wheelchairs up to
2 people only: 1 double bed and 1 double sofa bed
• 24-hour room service(2)
• Birdie: all you can eat American buffet breakfast
Bar
• Le Chardon:
- Glowing 360° fireplace
- Snacks and cold dishes from lunch to dinner
• Cot on request and subject to availability
• Free Wi-Fi access
Hotel activities
C. Bielsa
• Heated indoor swimming pool(1); Towel hire(1) (2)
Overview
• Spa, wellbeing centre(1) (2) to book upon arrival:
massage therapies, facials and body treatments
(see conditions once at hotel)
• Luxury and modern style with magnificent
surroundings
• Free hotel car park
• Sauna(1), Steam bath(1)
• Valet parking upon request
• Fitness room with sportswear is necessary(1)
• Situated on the Golf Disneyland®
• Free Wi-Fi access
©
C. Bielsa
©
C. Bielsa
Special for kids
(unsupervised activities)
Heated indoor swimming pool(1)
Indoor children’s corner during European school
holidays only
Children’s menu
©
C. Bielsa
(1) Hotel activities closed on certain dates please check with us (2) Paying service
©
C. Bielsa
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
©
29
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Swim and relax
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurants
• 390 rooms/suites available from 3pm check-in until
11am check-out
• Plantation Restaurant: Continental buffet breakfast
and all you can eat buffet with international cuisine
for dinner
• Standard room up to 4 people + 1 infant under 3
years old
- 18m²: 1 double bed and 2 single beds
• Standard family room up to 6 people + 1 infant
under 3 years old
- 22m²: 1 double bed, 2 single beds and separated
1 set of bunk beds(1) (4)
• Rooms equipped for guest in wheelchairs up to
4 people + 1 infant under 3 years old:
• Captain’s Library: table service with traditional
French cuisine
• Marco’s Pizza Parlour: snack and take away pizza
Bars
• Smuggler’s Tavern: 120 seats
• Traders Café Bar: 80 seats
- 18m²:1 double bed and 1 double sofa bed
• Ceiling fan
©
• Cot on request and according availability
C.Bielsa
• Free Wi-Fi access
Overview
Hotel activities
• Heated indoor swimming pool with 2 slides(2)
• Explore a world of adventures!
• Disney Shop
• Free hotel car park
• Disney Shopping Service
• Aqua-play area with water games and slide(2)
open from 6pm to 11pm
• Disney Shop and Disney Shopping Service
©
C.Bielsa
©
C.Bielsa
Special for kids
(unsupervised activities)
Heated indoor swimming pool with 2 slides(2) and
Aqua-play area with water games and slide(2)
Video game room(3)
Fitness space for children from 4 to 12 years
2 level indoor jungle adventure play area and Indoor
children’s play areas
Merry-go-round(3) and
Children’s menu
©
C.Bielsa
©
C.Bielsa
Indoor children’s play areas
(1) The bunk beds are suitable for persons less than 70kg. Upper bed is not suitable for children under 6 years. (2) Hotel activities closed on certain dates please check with us (3) Paying service (4) Subject to availability
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
• Towel hire(2) (3)
• Breathtaking lake
30
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Nature lovers
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurant
• 300 air-conditioned rooms available from
3pm check-in to 12am check-out
• Le Marché Gourmand: 250 seats and 70 outdoor
seats in the terrace(4)
• Standard room up to 4 people +
1 infant under 3 years old
- 18m²: 1 double bed and 1 set of bunk beds(1) or
- 18m²: 2 single beds and 1 set of bunk beds(1)
• Rooms equipped for guests in wheelchairs up to
2 people + 1 infant under 3 years old:
- 15 m²: 1 double bed
- Continental buffet breakfast and all you can eat
buffet for dinner
Bars
• L’Abreuvoir: 40 seats and 30 outdoor seats on
the terrace(4)
• Le Bar du Marché Gourmand
• Free Wi-Fi access
• Cot on request and according availability
©
C.Bielsa
Hotel activities(2)
Overview
• Disney Shop
• Great value for money
• Free hotel car park
• Cosy and charming countryside ambiance
• Disney Shop
• Breathtaking lake
• Disney Shopping Service
• Disney Shopping Service
• Free Wi-Fi access
• Pétanque courses
©
C.Bielsa
©
C.Bielsa
Information are subject to modifications without prior notice, please consult us.
Special for kids
(unsupervised activities)
Indoor children’s corners
Video game room(3)
Merry-go-round(3)
Pushchair rental
Children’s menu
©
C.Bielsa
©
C.Bielsa
(1) The bunk beds are suitable for persons less than 70kg. Upper bed is not suitable for children under 6 years. (2) Hotel activities closed on certain dates please check with us (3) Paying service (4) According to weather conditions.
Toddlers
Teens
31
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Swim and relax
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Apartment type
• 291 self-catering apartments available from 2pm
check-in to 12am check-out
• Apartment for up to 4/5 people + 1 infant under 3
years old, 29m² to 40m²:
- 1 living room with 2 single sofa beds and 1 single
pull-out bed
- 1 bedroom with 1 double bed
• Apartment for up to 7 people + 1 infant under 3
years old, 40m² to 53m²:
- 1 living room with 1 sofa bed and
1 single pull-out bed
- 1 bedroom with 1 double bed
- 1 cabin with 1 set of bunk beds(1)
Special for kids
(unsupervised activities)
Heated outdoor swimming pool open from 1st May
to 30th September
Indoor children’s corner
Play Station 3 at disposal
Children’s menu
Breakfast room
• Continental buffet breakfast
• Apartment equipped for guests in wheelchairs up
to 3 people + 1 infant under 3 years old, 21m² to 26m²:
Overview
- 1 living room with 2 single sofa beds and
1 pull-out bed or
- 1 living room with 1 single sofa bed and
- 1 cabin with 1 set of bunk beds(1)
• Covered car park(2)
• Great value for money
• Ceiling fan
• Feel free in this self-catering apartment
• Fully equipped kitchen
• Towels
• Free baby kit (cot and high chair) to prebook
• Free Wi-Fi access
Aparthotel activities
• Heated outdoor swimming pool open from 1st May
to 30th September
• Laundrette(2)
• Free Wi-Fi access
© Adagio
(1) The bunk beds are suitable for persons less than 70kg. Upper bed is not suitable for children under 6 years. (2) Paying service
© Adagio
© Adagio
Toddlers
Teens
Information are subject to modifications without prior notice, please consult us.
© Adagio
• Ready-made beds
32
Hotel Rating
Customer Type
Customer Type
Accessibility
• Families with toddlers
• Couples • Friends
• 10 min by free shuttle from the
Disney® Parks, Disney® Village and
Marne-la-Vallée train station
Features
Room type
Restaurant
• 152 air-conditioned rooms/suites available from
3pm check in until 11am check out
• Pop Art: 110 seats and 30 outdoor seats on the
terrace(4)
• Standard room up to 4 people + 1 infant under 3
years old - 24m²: 2 double beds
• Standard family room up to 6 people + 1 infant
under 3 years old -24m²: 2 double beds and
1 separated double bed
- Continental buffet breakfast and traditional French
cuisine for lunch(2) and dinner(2)
Bar
• Le Bar: - Snack available
• Rooms equipped for guests in wheelchairs up to
2 people + 1 infant under 3 years old: - 26m²:
1 double bed
• Room service for breakfast only(1)
• Cot on request and subject to availability
• Free Wi-Fi access
Hotel activities
Overview
•Reception
- Luggage room available
• Great value for money
• Parisian Grand Boulevard style
• Free hotel car park
• Disney Shopping Service (until end 2011)
Up to 2 Extra Magic Hours in Disneyland® Park
(until end 2011)
- Currency exchange
- Safety deposit box upon request
• Disney Shopping Service (until end 2011)
Information are subject to modifications without prior notice, please consult us.
• Free Wi-Fi access
Special for kids
(unsupervised activities)
Indoor children’s corner
Kids amusement ride(1)
Children’s menu
(1) Paying service (2) Except on certains days (3) According to weather conditions
Toddlers
Teens
33
For more information on Disneyland® Paris visit disneystars.com (or disneytravelagents.co.uk for UK Travel Agents)
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Information are subject to modifications without prior notice, please consult us.
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34