Invitation to Attend SDHCA Annual Fall Convention

Invitation to Attend
SDHCA Annual Fall Convention
“Stepping Up”
The South Dakota Health Care Association (SDHCA) extends an invitation for you to join
your peers at our 64th Annual Fall Convention to be held on September 22-24, 2015, at
the Ramkota Hotel in Sioux Falls.
The SDHCA Education Committee has planned sessions that cover the most current topics
facing the Long Term Care profession today!
This Convention booklet provides you with a listing of the educational sessions. Many
of the sessions are designed for all staff from nursing facilities and assisted living
facilities. Please review each of the sessions for the topics that are most appropriate
for your discipline.
Tuesday will be Administrator Region Meetings, Administrator Business Meeting, and
Council Business Meetings as well as presentations by SDHCA President and SDHCA
Executive Director.
Wednesday will be the Awards Breakfast honoring very deserving individuals and the
SDHCA PAC Dinner featuring SD Native Holly Hoffman who appeared on the TV show
Survivor!
Thursday will be wearing your “long term care apparel” day!
Come join your peers to experience “Stepping Up” at the 64th Annual Fall Convention!
We invite you to join us at this year’s Convention!
804 N Western Avenue
Sioux Falls, SD 57104
1
General Information
Location
Ramkota Hotel
3200 W Maple Street
Sioux Falls, SD 57107
Hotel Information
A block of rooms has been reserved at a special rate at the Ramkota Hotel. You must reserve your room(s)
by August 21, 2015, to guarantee the rate and availability. Please mention the SDHCA room block to
receive the special rate. Call 605-336-0650 to reserve your room.
Single/Double - $94.99
Registration Information
Register for the Convention online at www.sdhca.org. Register early and save money! If you register by
August 19th, you can save the most money. If you register by September 2nd, you can save some money.
If you register on-site, you will pay the highest fee!
The SDHCA Nursing Facility registration includes 5 facility staff and exhibitor lunch.
The SDALA Assisted Living Facility registration includes 3 facility staff and exhibitor lunch.
Registration Fees:
Registration Categories:
Early Bird
Advanced
On-Site
(August 19)
(September 2)
Per Nursing Facility – SDHCA Members (Up to 5)
$455.00
$475.00
$495.00
Per Assisted Living Facility – SDALA Members (Up to 3)
$345.00
$365.00
$385.00
SDHCA Corporate/Associate Members (Up to 4)
$415.00
$435.00
$455.00
NonMember Facilities (Individual)
$900.00
$940.00
$980.00
Fee Per Additional Member Attendee
$45.00
$45.00
$45.00
Awards Breakfast Tickets
$15.00
$15.00
$15.00
Each licensed facility must register separately. Facilities may not combine onto one registration.
Send Payment to:
SDHCA
804 N Western Avenue
Sioux Falls, SD 57104
Cancellation/Refund Information
Registration cancellations must be made in writing by fax, mail, or email to the SDHCA office. Any
cancellations received by August 19, 2015, will be refunded. Any cancellations received between August
20, 2015, and September 2, 2015, will be refunded minus a $100.00 fee. Refunds will NOT be issued to
participants who did not cancel their registration by September 2, 2015.
Event Tickets
As indicated above, registrations receive complimentary entrance for the exhibitor lunch. You can order
Awards Breakfast tickets DQG3$&'LQQHUWLFNHWVon the online registration by each attendee’s name.
SDHCA PAC Dinner
Please see the flyer for the SDHCA PAC Dinner to be held on Wednesday, September 23rd with Holly
Hoffman, Survivor Show Participant!
Educational Sessions
Most of the educational sessions are designed for all staff from nursing homes and assisted living centers.
Please review the program descriptions and objectives of each of the sessions.
Register online at www.sdhca.org
2
Continuing Education Credit
Your name badge will contain a bar code for scanning after each session for CEUs. The general sessions
and breakout sessions are pre-approved for nursing home administrators and social workers. Hours have
been requested from the Certifying Board for Dietary Managers and Academy of Nutrition and Dietetics. A
total of 11.5 clock hours are available.
This program has been approved by SDBNFA as SDHCA is an affiliate of the American Health Care
Association which is an approved provider for credit hours.
This organization (SDHCA) is approved as a provider for continuing education by the SD Board of Social
Work Examiners. Social Workers will receive 11.5 Continuing Education Clock Hours. Provider #: 1012
Exhibit Show
The Exhibit Show will be on display during the times listed below. In order to keep your registration fees
lower, we rely on the Exhibitors to sponsor various events. Please take the time to visit the Exhibit Show.
When:
Where:
Time(s):
September 24, 2015
Washington Room
7:30 am – 1:15 pm
7:30 am – Continental Breakfast
9:45 am – Break
12:00 pm – Exhibitor Lunch
SDHCA Administrator Region Meetings & Business Meeting
The SDHCA Administrator Region Meetings will be held on Tuesday, September 22, 2015, from 12:30 –
1:30 pm in the following rooms:
Region I – Washington Room
Region II – Crystal Room
Region III – Amphitheater II
Region IV – Jefferson Room
The SDHCA Administrator Business Meeting will be held on Tuesday, September 22, 2015 from 4:15 – 5:00
pm in Amphitheater II.
SDHCA Council Business Meetings
The SDHCA Council Business Meetings will be held on Tuesday, September 22, 2015, from 12:30 – 1:30 pm
in the following rooms:
Activities – Harvest Room
Dietary – Lincoln Room
Nursing – Amphitheater I
Social Services – Roosevelt Room
Dress Code/Comfort Level/LTC Apparel Day
The dress code for the Convention is “business casual”. Please bring a jacket for meeting rooms that may
be cool. Thursday, September 24th is “wear your long term care apparel day”!
Register online at www.sdhca.org
Register online at www.sdhca.org
3
SDHCA
SD
HCA F
Fall
all Conven
Convention
tio
on Ag
Agenda
enda
olly shares
shares h
er Sur
vivor expe
rience sshe
he wi
ll
As H
Holly
her
Survivor
experience
will
relate h
err expe
rience to wha
he be
lieves iitt ta
kes
relate
her
experience
whatt sshe
believes
takes
urvive iin
n the rreal
eal wo
rld. She
S
u
ses h
er
to ssurvive
world.
uses
her
experience
e o
ing o
n a rreality
eality sshow
how to expl
a in
experience
off be
being
on
explain
how
your
power
within
your
off
how yo
ur pow
er llies
ies wi
thin yo
ur iinterpretation
nte
erpretation o
ituation a
nd yo
ur a
bility to tur
na
dversity iinto
nto
the ssituation
and
your
ability
turn
adversity
strength.
When
applied
on
Survivor
strength.
th W
hen sshe
he a
pplied tto
o be o
n Sur
vivor sshe
he
almost
backed
out
because
off ffearing
almost back
b
ed o
ut be
cause o
earing the
unknown.
When
push
without
unknown. W
hen we pu
sh fforward
orward wi
t
thout
ffear
ear iit’s
t’s
amazing
how
challenge
can
an
a
mazing h
ow a ch
allenge ca
n tur
tturn
n iinto
nto a
n
opportunity.
fearr de
decide
your
opportunity.
t Never llet
et fea
cide yo
our ffate.
ate.
Tuesday,
Tue
sday, September
September 22
11:30
1
1:30 am
am – RRegistration
egistration D
Desk
esk O
Opens
pens –
East
Lobby
Ramkota
Hotel
E
ast Lo
bby – R
amkota H
otel
12:30
1
2:30 – 1
1:30
:3
30 p
pm
m
SDHCA Region
SDHCA
Region Meetings
M
Meetings – ((Administrators)
Administrators))
Region
Washington
Room
R
egion I – W
ashington R
oom
Region
Crystal
Room
R
egion II – C
rysta
t lR
oom
Region
Amphitheater
R
egion III – Amp
phitheater II
Region
Room
R
egion IV – JJefferson
efferson R
oom
She wi
will
with
you
whatt sshe
endured
and
how
ll sshare
hare wi
th yo
u wha
he en
d red a
du
nd h
ow
she
overcame
almost
wanting
quit.
When
you
she o
verca
ame a
lmost wa
nting to qu
it. W
hen yo
u
feel
quitting,
and
don’t,
will
one
off the
feel llike
ike qu
q
itting, a
nd don’
t, iitt wi
ll be o
ne o
greatest
you
will
discover.
greatest sself
elf rrewards
ewards yo
u wi
ll ever dis
d
cover. She
uses
her
words
off ssurvival
explain
how
uses h
er ssix
ix wo
rds o
urvival to expl
plain h
ow sshe
he
made
made iitt o
n a
n iisland
sland ffor
or 3
8 day
t the cl
th
othes
on
an
38
dayss wi
with
clothes
on her
her bac
on
ck a
nd vvery
ery ssmall
mall a
mounts o
ood. Th
ose
back
and
amounts
off ffood.
Those
rds are
are ffaith,
aith, a
ttitude, de
termination, de
sire,
6 wo
words
attitude,
determination,
desire,
confidence
e a
nd pe
rseverance. F
ace
e yo
ur ffears,
ears,
confidence
and
perseverance.
Face
your
take o
pportunities, sstep
tep o
ut o
ur co
mfort zzone
one
take
opportunities,
out
off yo
your
comfort
and mo
st iimportantly
mportantly ne
ver ggive
iv e u
p!
and
most
never
up!
12:30
1
2:30 – 1
1:30
:3
30 p
pm
m
SDHCA
S
DHCA Council
Council B
Business
usiness Me
Meetings
etings
Activities
Harvest
Room
Acti
vities – H
arvest R
oom
Dietary
Lincoln
Room
Di
etary – Li
ncoln R
oom
Nu
rsing – Amph
itheater I
Nursing
Amphitheater
Social
Services
Roosevelt
Room
So
cial Ser
vices – R
oosevelt Ro
om
General Se
General
Session
ession Pres
Presentations
entationss
1:30
2:30
pm
1
:30 – 2
:30 p
m
he e
nd of this ssession,
ession, the parti
cipants
p
w
ill
At tthe
end
participants
will
understand:
understand:
The iimportance
mportance o
tepping o
ut o
ur
The
off sstepping
out
off yo
your
comfort zone
zone
comfort
Taking o
pportunities
Taking
opportunities
Facing ch
allenges a
nd Ne
ver Gi
ving Up!
Facing
challenges
and
Never
Giving
“Updates
“
Updates o
on
n Lo
Long
ng Te
Term
rm C
Care”
are”
Daryl
Reinicke,
SDHCA
President
Da
ryl R
einicke, SDHC
AP
resident
Mark
Deak,
Executive
Director
Ma
rk B. Dea
k, SDHC
SSDHCA
AE
xecutive Dire
ctor
Room:
Room
R
oom: Washington
Washington R
oom
This
will
give
an
update
on
AHCA/NCAL
and
Th
is ssession
ession wi
ll g
iv e a
nu
pdate o
n AH
CA/NC
N AL a
nd
SDHCA/SDALA
activities.
SDHC
A/SDALA a
ctivities.
4:15
4
:15 – 5
5:00
:00 p
pm
m
Opening Se
Opening
Session
ession
2:45
4:15
pm
2
:45 – 4
:15 p
m
SDHCA A
SDHCA
Administrator
d inistrator B
dm
Business
usiness Me
Meeting
etiing
Amph
itheater II
Amphitheater
Educational Ses
Educational
Session
sion
4:15
5:30
pm
4
:15 – 5
:30 p
m
“Never
Give
Up
Survivor
Way”
“
Never G
ive U
p – The S
urrvivor W
ay”
H
olly Hof
fman, C
EO, In
ner Dep
th, LLC
Holly
Hoffman,
CEO,
Inner
Depth,
Room:
Washington
Room
R
oom: W
ashington R
oom
1
.5 H
ours
1.5
Hours
A
ALF
“
Discovering O
ne’s Ho
me – Ex
xploring the
“Discovering
One’s
Home
Exploring
Spirituality
att tthe
Heart
LTC
Culture
Change”
S
pirituality
t a
he H
eart off LT
CC
ultu
ure Change
”
R
ev. Sco
ttt C
artwright, Di
rector o
SSpiritual
tual C
are,
Rev.
Scott
Cartwright,
Director
off Spiri
Care,
C
erenity SSenior
enior C
are of W
BL
Cerenity
Care
WBL
ALF
R
oom: W
ashington R
oo m
Room:
Washington
Room
1
.25 H
ours
1.25
Hours
Holly
presentation
will
make
her
H
olly Hoffman’s
Hoffman’s pr
esentation wi
ll ma
ake h
er
a
udience think, cr
y, llaugh
augh a
nd fee
nspired to ta
ke
audience
cry,
and
feell iinspired
take
new
opportunities.
Opportunities
are
decisions
n
ew o
pportun
t ities. Opp
O
ortun
t ities a
re de
d
ciisions
that n
eed to be
e ta
ken a
nd whe
n ta
ken the
e rresults
esults
need
taken
and
when
taken
ccan
an be wi
ndow
ws that llet
et yo
u ssee
ee be
yo
ond yo
ur
windows
you
beyond
your
expectations.
With
opportunities
come
expectations.
Wi t h
opportunities
come
ch
allenges. H
ow do we fface
ace ch
allenges? H
ow do
challenges.
How
challenges?
How
we tur
na
dversity iinto
nto sstrength?
trength?
turn
adversity
E
lders a
nd the
ir C
aregivers iin
n Lo
ng Te
rm C
are
Elders
and
their
Caregivers
Long
Term
Care
o
ften …1
nt to ggo
o “
home,” a
nd 2
n’t.
often
…1)) wa
want
“home,”
and
2)) ca
can’t.
C
reating “
home” iiss the h
eart o
urrent
Creating
“home”
heart
off the ccurrent
cu
lture ch
hange mo
vement wi
thin tthe
he llong
ong ter
m
culture
change
movement
within
term
Register
Reg
ister online
o n l i ne a
att ww
www.sdhca.org
w.sdhca.org
Register online at www.sdhca.org
4
care
This
humorous,
ca
re ffacilities.
aciilities.
Th
is iinformative,
nformative, h
umorous,
and
exploration
off “
“home”
ssurprising,
urprising, a
nd iinspirational
nspirational expl
oration o
home”
draws
upon
perspectives,
dr
aws u
pon vvarious
arious rreligious/cultural
eligious/cultural pe
rspe
p ctives,
key a
uthor’s iinsights,
nsights, a
nd the wi
sdom o
lders
author’s
and
wisdom
off E
Elders
and
others
a
nd o
thers ffacing
acing ffacility
acility llife
ife to
ttogether.
gether.
Participants
will
knowledge,
and
P
articipants wi
ill ggain
ain kno
wledge, rresources,
esource
c s, a
nd
practical
wisdom
accompany
Elders
pr
actical wi
sdo
om to a
ccompany E
lders iin
n the
mutual
discovery
off “
“home.”
mutu
al dis
coverry o
home.”
Understand
and
objectives
U
Und
dersta
t nd the
th ggoals
oals a
nd o
bjec
e tives iin
n the
th
Department’s
plan
Dep
artment’s sstrategic
trategic p
lan
Obtain
better
understanding
off ssome
off the
Obta
in a be
tter u
nderstanding o
ome o
most
pressing
Long
Term
Care
mo
st pr
essing iissues
ssues ffacing
acing Lo
ng Te
T
rm C
are
about
new
developments
Long
Term
Learn a
bout n
ew de
velopments iin
n Lo
ng Te
rm
Care
policy
our
the
perspective
C
are pol
p
icy iin
n o
ur sstate
tate ffrom
rom th
he pe
rspective
off the
Governor’s
Office
and
Department
o
e Go
vernor’s Of
fice a
nd the
e Dep
artment
off H
Health
o
ea
alth
end
this
participants
will
At tthe
he e
nd of th
his ssession,
ession, the parti
cipants w
ill be
able
to::
a
ble to
Explore and
and a
rticulate the mea
ning a
nd
Explore
articulate
meaning
and
significance
e o
home” ffrom
rom a vvariety
ariety o
significance
off “
“home”
off
perspectives
e
religious,
cultural,
perspectives
–
religious,
cultural,
philosophica
al, a
nd sspiritual,
piritual, a
ough
philosophical,
and
ass wel
welll a
ass thr
through
actica
c l wi
sdom o
lders a
nd o
thers
the pr
practical
wisdom
off E
Elders
and
others
gained thr
ough sshared
hared expe
rience iin
n a LTC
gained
through
experience
setting
setting
Recognize a
nd u
nderstand ffactors
actors w
ithin a llong
ong
Recognize
and
understand
within
term ca
re ssetting
etting that ca
nh
inder the dis
d
covery
term
care
can
hinder
discovery
of one’s
one’s “home,”
“home,” a
nd ffactors
actors that ca
nn
urture
of
and
can
nurture
covery o
ne’s “
home”
the dis
discovery
off o
one’s
“home”
Begin to iintegrate
ntegrate the
se iideas
deas pe
rsonally a
nd
Begin
these
personally
and
professionally
professionally
Concurrent
Educational
C
oncurrrent Ed
ucational Sessions
Se
essions
1:00
2:30
pm
1:00 – 2
:30 p
m
“Let’s
An
Open
Forum
with
the
OLC”
“
Let’s Talk
Tallk – A
nO
pen F
orum wit
h th
he O
LC”
Diana
Weiland,
RN,
Public
Health
Advisor
Diana W
eiiland, R
N, P
ublic H
ealth Ad
visor ffor
or LTC,
Of
fice o
L censure & C
Li
ertification, DO
OH
Office
off Licensure
Certification,
DOH
Carlson,
RN,
Public
Health
Advisor
ALC,,
Deb C
arlson, R
N, P
ublic H
ealth Adv
visor ffor
or ALC
Office
off Licensure
Certification,
Of
fice o
L censure & C
Li
ertification, DOH
OH
R
oom: Am
mphitheater I
Room:
Amphitheater
1.5
Hours
1
.5 H
ours
ALF
This
collaborative
presented
Th
is co
llaborative ssession
ession pr
esented
d by the LTC
and
advisors
a
nd ALC a
dvisors wi
will
an
opportunity
ll be a
n o
pportunity ffor
or
discussion
and
clarification
off rrules
and
dis
cussion a
nd cl
arification o
ules a
nd
hoped
everyone
will
up
and
rregulations.
egulations. It iiss h
oped ever
yone wi
ll sspeak
peak u
pa
nd
ask
questions,
not
waiting
else
orr
a
sk qu
esttions, n
ot wa
iting ffor
or ssomeone
omeo
m ne el
se o
believing
they’re
“the
only
one
doesn’t
be
lieving the
y’re “
the o
nly o
ne who does
n’t
know.”
This
your
chance
ask
questions!
kno
w.” T
his iiss yo
ur ch
ance to a
sk yyour
our qu
estions!
Wednesday,
W
ednesda
ay, September
September 23
3
8:15
10:00
am
8
:15 – 1
0:0
00 a
m
conclusion
off this ssession,
participants
will
At the co
nclusion o
ession, p
pa
rticip
pants wi
ll
able
to:
be a
ble to
o:
Be aw
aware
newly
effective
ware of n
ewly eff
ective rrules
uless changes
Share a
and
discuss
concerns
about
and
nd dis
cuss co
ncerns a
boutt the rrules
ules a
nd
regulations
regulations
Clarify
off rrules
Clarify intent
intent o
ules
Get
answers
your
questions
Get a
nswers to yo
ur qu
estions
Awards
A
wards Breakfast
Breakfast
a – Annex
Annex
SDHC
A iiss pl
eased
e to h
onor the vvarious
arious iindividuals
ndiv
d iduals
SDHCA
pleased
honor
wi
th a
wards a
nd sscholarships
cholarships pr
ovided thr
ough
with
awards
and
provided
through
SDHC
A/SDALA a
nd th
eR
egions.
SDHCA/SDALA
and
the
Regions.
Keynote
Session
Ke
ynote Se
ession
10:15
11:45
am
1
0:15 – 1
1:45 a
m
“The
Health:
“
The Department
Department of He
alth:
/RRNLQJ$KHDG
WR2020”
/RRNLQJ$KHDGWR2020”
K
im Ma
lsam-Rysdon, SSecretary,
ecretary,
Kim
Malsam-Rysdon,
6''HSDUWPHQW
RIHealth
6''HSDUWPHQWRIHealth
R
oom: An
nex
Room:
Annex
1.5
Hours
1
.5 H
ours
“On
Road
Victory!
SD
Great
Plains
Nursing
“On the R
oad to V
ictory
y! S
DG
reat P
lains N
ursing
Home
Home Quality
Qu
uality Care
Care Collaborative
Collaborative Game
Game Plan,
Plan,
Stats
Players”
Stats and P
layerss”
Lori
RN,
Nursing
Home
Program
Manager,
Lori Hintz,
Hintzz, R
N, Nu
rsing H
ome P
rogram Ma
nager,
SDFMC,
Great
Plains
Quality
Innovation
Network
SDFMC, Gr
reat P
lains Qu
ality Inn
ovation Netwo
rk
Room:
Room
Room: Lincoln
Lincoln R
oom
1.5
Hours
1.5 H
ours
It’s
end
off the ffirst
quarter
off the n
nursing
It’s the e
nd o
irst qu
arter o
ursing
home
quality
care
collaborative
and
time
home quality care collaborative and time tto
o
huddle
up
quick
analysis
off o
our
quality
huddle u
p ffor
or a qu
ick a
nalysis o
ur qu
ality
improvement
players,
and
plan.
improvement pl
ayers, sstats
tats a
nd ggame
ame pl
an. SD
Great
Plains
NHQCC
Coach
and
G eat P
Gr
lains NHQ
CC C
oach
h a
nd C
Cheerleader,
d r, Lo
LLori
ri
heerleade
Hintz,
will
also
help
participants
make
off the
H
intz, wi
ll a
lso h
elp parti
cipants ma
k ssense
ke
ense o
numerous
quality
healthcare
and
numerous qu
ality h
ealthcare iinitiatives
nitiatives a
nd sshare
hare
best
practices,
tools
and
nursing
best pr
actices, to
ols a
nd rresources
esources that n
ursing
homes
place
their
own
quality
homes can
can pl
ace iin
n the
ir o
wn qu
ality iimprovement
mprovement
playbook
off strategies
and
winning
playbook o
strategies a
nd wi
nning iideas.
de
eas.
ALF
F
Th
e Secr
etary o
uth Da
kota Dep
partmen
t
t o
The
Secretary
off the So
South
Dakota
Department
off
H
ealth wi
ll pr
e t o
esen
n pu
blic h
ealth ggoals
oals a
nd
Health
will
present
on
public
health
and
o
bjectives to rreach
each by 202
0 a
jor
objectives
2020
ass wel
welll a
ass ma
major
challenges
Long
Term
Care
providers
on
ch
allenges iimpacting
mpa
acting Lo
ng Te
rm C
are pr
oviders o
n
bot
h the sstate
tate a
both
nd n
ational llevel.
evel. Th
ere wi
ll be
and
national
There
will
ti
me fo
estions a
nd ans
wers.
time
forr qu
questions
and
answers.
At tthe
he e
nd of th
he pr
esentation, parti
cipantts w
ill:
end
the
presentation,
participants
will:
Register
online
atwww.sdhca.org
www.sdhca.org
Reg
isteonline
ro
nlineata
t ww
w.sdhca.org
Register
5
At the en
end
off the pr
presentation,
participants
will
be
c pants wi
ci
ll b
e
do
esentation, parti
able
to::
able to
Identify
Medicare
Part
coverage
criteria
Identify Med
icare P
art A co
verage cr
iteria ffor
or
accurate
and
enhancement
off
accurate rreimbursement
eimbursement a
nd en
hancement o
skilled
provided
skilled
d sservices
ervices pr
ovided
Identify
underlying
deficits
Identify u
nderlying de
ficits lleading
eading to
behaviors
and
define
behaviors
a
nd
de
fine
iinterdisciplinary
nter
t disciplinary
assessment
assessment ttechniques
echniques
Discuss
Rehabilitation
Case
Management
Discuss R
ehabilitation C
ase Ma
nagement iin
n the
SNF and
provide
examples
off ma
management
and pr
ovide exa
mples o
nagement
strategies
for
the
Non-Traditional
strategies
fo r
No
on-Traditional
Rehabilitation
Residents
Rehabil
b itation R
esidents
end
the
presentation,
participants
will:
At tthe
he e
nd of th
he pr
esentation, parti
cipantts w
ill:
Understand
an
overview
off pr
progress,
updates
Understand a
n o
verview o
ogress, u
pdates
and
answer
questions
Great
and a
nswerr qu
estions rregarding
egarding the SD
S Gr
eat
Plains
Nursing
Home
Quality
Care
Collaborative
Plains Nu
rsing H
ome Qu
ality C
are Co
llaborative
Have
understanding
off cu
current
Have a cl
cclearer
earer u
nderstanding o
rrent
healthcare
quality
healthcare q
uality iinitiatives
nitiatives
Learn be
best
practices
and
practical
tips
st p
ractices a
nd pr
actical ti
ps to
incorporate
their
own
incorporate
e iinitiatives
nitiatives iin
n the
ir o
wn ffacility
acility
QAPI
QAPI strategies
strategies
“Successful
“Successful Surveys
Surrveys and the
the Plan
Plan of Correction”
Correction”
Holly
RN,
Beving
Consulting
Holly Beving,
Beving, R
N LNHA, Bevi
N,
ng C
onsulting
Room:
Room
Room: Roosevelt
Rooseve
elt Ro
om
A
ALF
1.5
Hours
1.5 H
ours
“Door
“Door Alarms
Alar
a ms and Door
Door Locks
Locks and Federal
Federal Life
Life
Safety
Safety Update”
Update”
Todd McCaskell,
Engineering
Supervisor,
Office
off
McCaskell, E
ngineering Sup
ervisor, Of
fice o
Licensure
Certification,
Licensure & C
ertification, DOH
ALF
Room:
Room: Jefferson
Jefferson Room
Room
1.5
Hours
1.5 H
ours
Do you
preparing
month
orr sso
you sstart
tart p
reparing ffor
or ssurvey
urvey a mo
nth o
o
prior
Are
you
always
prior to your
your survey
survey window?
window? Ar
e yo
u a
lways
wondering
whatt ssurveyors
will
wondering jjust
ust wha
urveyors wi
ll be llooking
ooking ffor?
or?
Are
with
deficiencies
under
Are you
yyou sstruggling
truggling wi
th rrepeat
ep
peat de
ficiencies
e u
nder
the ssame
tag?
writing
plan
off co
correction
ame ta
g? Is wri
ting a pl
an o
orrection
something
something yo
you
dread
and
have
correct
and
u dr
ead a
nd h
ave to co
rrect ti
ttime
me a
nd
time
again?
time a
gain?
In this ssession,
presenter
will
clarify
e ion, the pr
ess
esenter wi
ll try to cl
arify
what
and
whatt iiss a
allowed
what iiss rrequired
e uired a
eq
nd wha
llowed
d iin
n rregards
egards to
door
doorr locks.
The
presenter
will
door alarms
alarms
m and
and doo
locks. Th
e pr
p
esenter wi
ll
cover
off the doo
doorr a
alarm
and
cover the iintent
ntent o
larm rrule
ule a
nd the
three
ways
off mee
meeting
He
will
also
three wa
y o
ys
ting the rregulation.
egulation. H
e wi
ll a
lso
cover
allowable
ways
an
exitt do
door.
cover the a
llowable wa
ys to llock
ock a
n exi
e
or.
As an
attendee,
program
will
assist
you
an a
ttendee,, tthis
his pr
ogram w
ill a
ssist yo
u iin:
n:
Being pr
prepared
year
epared ffor
or ssurvey
urvey ye
ar rround
ound
Identifying
will
picked
Identifying rresidents
esidents who wi
ll be pic
cked ffor
or
survey
survey sample
samp
ple
How
write
concise
plan
off
How to wri
w
te a sshort,
hort, co
ncise pl
an o
correction
doesn’t
need
editing
correction that does
n’t n
eed ed
iting by the
state
state
How
having
deficiencies
under
How to sstop
to
op h
aving rrepeat
epeat de
ficiencies
e u
nder
the ssame
tag
ame ta
ag
In this pr
presentation,
he
will
an
update
p
esentation, h
e wi
ll ggive
iv e a
n u
pdate
regarding
any
changes
and
with
regarding a
ny rrule
ule ch
anges a
nd iitems
te
ems wi
th the
Federal
Life
Safety
Codes
and
areas
being
cited
Federal Li
ife Sa
fety C
odes a
nd a
reas be
ing ci
ted iin
n
surveys.
surveys.
At the en
end
off the pr
presentation,
participants
will
be
do
esentation, parti
c pants wi
ci
ll b
e
able
to::
able to
Learn the iintent
off the rrule
ntent o
ule
Understand
three
means
meett tthe
Understand the thr
ee mea
ns to mee
m
he rrule
ule
Learn the a
acceptable
wayy to llock
exit
doors
cceptable wa
ock ex
it do
ors
Understand
misconceptions
about
Wander
Understand mi
sconceptions a
b
bout
W
ander
management
management ssystems
ystems
t
“Management
of
the
Non-traditional
“Management
Non-trad
a itional
Rehabilitation
Resident:
How
Rehabilitation R
esident: Ho
w Do
Do We
We Help?”
Help?”
Elisa
OTR/L,
Vice
President
off
Elisa Bovee,
Bovee, MS, OTR
/L, V
ice P
reside
d nt o
Operations,
Harmony
Healthcare
Operations, H
armony He
althcare IInternational
nternational
Room:
Room: Amphitheater
Amphith
heater II
1.5
Hours
1.5 H
ours
Managing
medical
complexities
off rresidents
Managing the m
edical co
mplexities o
esidents
with
cognitive
barriers
and
behaviors
an
with co
gnitive barr
iers a
nd be
haviors rrequires
eq
quires a
n
interdisciplinary
approach
care.
The
interdisciplinary a
pproach to ca
re. Th
e sspeaker
peaker
will
define
Medicare
Coverage
Guidelines
will clearly
clearly de
fine Med
icare C
overage Gu
uidelines
and
will
elaborate
on
published
Medicare
and wi
ll el
aborrate o
n rrecently
ecently pu
blished Med
M
icare
Benefit
Policy
Manual
changes.
This
course
will
Benefit P
olicy Ma
nual ch
anges. Th
is co
urse wi
ll
cover
and
hands-on
examples
off
cover strategies
strategiies a
nd h
ands-on exa
m es o
mpl
management
techniques
practical
application
management te
echniques ffor
or pr
actical a
pplication
in
ensure
patients
medically
in the SNF to en
sure pat
ients rreceive
eceive med
m
ically
necessary
Detailed
off the
necessary sservices.
ervices. Deta
iled rreview
eview o
e JJimmo
immo
Settlement
will
expand
on
therapy
professionals’
Settlement wi
ll expa
nd o
n the
rapy pr
ofess
e ionals’
ability
and
program
plan.
This
ability to sset
et ggoals
oals a
nd pr
ogram pl
an. Th
is
presentation
appropriate
all
off SNF
presentation iiss a
ppropriate ffor
or a
ll llevels
evels o
management
and
Medicare
team.
management a
nd Me
dicare te
am.
Concurrrent Ed
Concurrent
Educational
ucational Sessions
Se
essions
3:00
4:30
pm
3:00 – 4
:30 p
m
“Let’s
An
Open
Forum
with
the
OLC”
“
Let’s Talk
Tallk – A
nO
pen F
orum wit
h th
he O
LC”
Diana
Weiland,
RN,
Public
Health
Advisor
Diana W
eiiland, R
N, P
ublic H
ealth Ad
visor ffor
or LTC,
Of
fice o
L censure & C
Li
ertification, DO
OH
Office
off Licensure
Certification,
DOH
Carlson,
RN,
Public
Health
Advisor
ALC,,
Deb C
arlson, R
N, P
ublic H
ealth Adv
visor ffor
or ALC
Of
Office
fice o
off Li
L
Licensure
censure & C
Certification,
ertification, DO
DOH
OH
Room:
Amphitheater
R
oom: Am
mphitheater I
ALF
1.5
Hours
1
.5 H
ours
Repeat
Session
See
Previous
Program
R
epeat Se
ssion - Se
e Pr
evious Pr
ogram Description
Description
Register
Reg
ister online
o n l i ne a
att ww
www.sdhca.org
w.sdhca.org
Register online at www.sdhca.org
6
context
provides
managers
contex
t t pr
p
ovide
d s tools
t ols and
to
and tech
ttechniques
hniqu
ues ma
nagers
can
more
effectively
develop
employee
can utilize
utilize to mo
re eff
ectively de
vel
e op emp
loyee
motivation
on
quality,
motivation focused
focused o
n sservice,
ervice, qu
ality, jjob
ob
satisfaction,
and
organizational
commitment.
satisfaction, a
nd org
anizational co
mm
mitment.
“On
“
On the
th R
Road
oad
d to
t V
Victory!
ictor
t y! S
SD
DG
Great
reatt P
Plains
lains
i N
Nursing
ursiing
Home
Care
Plan,
Ho
me Quality
Quality Car
e Collaborative
Collaborative Game
Gam
me P
lan,
Stats
Players”
S
tats and P
layers”
Lo
ri Hintz,
Hintz, R
N,, Nu
rsing H
ome P
rogram Ma
M
nager,
Lori
RN,
Nursing
Home
Program
Manager,
SDFMC,
Great
Plains
Quality
Innovation
Network
SDF
MC, Gr
eat P
lains Qu
ality Inn
ovation Net
twork
Room:
Lincoln
Room
Room: Li
ncoln R
oom
1.5
Hours
1.5 H
ours
At the en
end
off the pr
presentation,
participants
will
be
do
esentation, parti
c pants wi
ci
ll b
e
able
able to:
to :
Identify
organization,
group
and
Identify o
rganization, g
roup a
nd iindividual
ndividual
factors
with
workplace
motivation
factors associated
associated w
ith wo
rkplace
e mo
tivation
Adopt a broader
perspective
and
broader pe
rspective ffor
or lleadership
eadership a
nd
employee
employee engagement
engagement
Adopt
approach
Adopt a theory-to-practice
theory-to-practice a
pproach to
developing
motivation
developing employee
employee mo
tivation
Align
practice
with
Align policy
p icy and
pol
and p
ractice iimplications
mplicati
t ons w
ith llong
ong
term
commitment
outcomes
term organization
organization co
mmitment o
utcomes
Repeat Se
ssion - Se
e Pr
evious Program
Program De
scription
Repeat
Session
See
Previous
Description
“To
Not
Dispute”
“
To Dispute
Dispute or N
ot Dis
pute”
Holly
RN,
Beving
Consulting
H
olly Beving,
Beving, R
N LNHA, Bevi
N,
ng C
onsulting
Room:
Roosevelt
Room
Room: R
ooseve
elt Ro
om
1.5
Hours
1.5 H
ours
So yo
you
your
and
you
totally
disagree.
u got
got yo
ur 2567
2567 a
nd yo
u to
tally dis
agree. Do
you
Informally
Dispute
orr n
not?
do,
where
you In
formally Di
spute iitt o
ot? If yyou
ou do
o, whe
re
do you
you begin?
What
can
you
expect?
worth
begin? W
hat ca
n yo
u expe
ct? Is iitt wo
rth
the eff
effort?
Will
you
win?
ort? W
ill yo
uw
in?
“Let’s
the
Long-Term
“Let’s Get
Get Social:
Social: Social
Social Media
Media in
in th
he Long
-Term
Care
Care Setting”
Settiing”
Elisa
OTR/L,
Vice
President
off
Elisa Bovee,
Bovee, MS, OT
R/L, V
ice P
resident o
Operations,
Healthcare
Ope
p rations, Harmony
Harmony He
althcare IInternational
nternational
Room:
Room: Amphitheater
Am
mphitheater II
ALF
1.5
1.5 Hours
Hours
As an
attendee,
program
will
assist
you
to::
an a
ttendee,, tthis
his pr
ogram w
ill a
ssist yo
u to
Look
pros
and
cons
Look at
at the
th
he pr
os a
nd co
ns iin
n the iinformal
nformal
dispute
process
dispute p
rocess (IDR)
(IDR)
Review
process
and
Review who
o iiss iinvolved
nvolved iin
n the IDR pr
ocess a
nd
what
are
what ttheir
heir rroles
oles a
re
Provide
template
utilize
Provide an
an IDR templ
ate to u
tilize iin
n the
process
process
Share an
example
an ex
xample of a ssuccessful
uccessful IDR
Within
pastt de
decade,
media
Within the
e pas
cade, ssocial
ocial med
ia ((Facebook,
Facebook,
Blogs,
Facetime,
etc.)) h
has
Blogs, Twitter,
Twi
w tter, Instagram,
Instagram, F
acetime,
m
etc.
as
become
activity
off dai
daily
become an
an a
ctivity o
ly lliving
iving ffor
or the rresidents
esidents
and
off Ski
Skilled
Nursing
Facilities
and employees
employees o
lled Nu
rsing F
acilities ((SNFs)
SNFs)
and
Living
Facilities
and Assisted
Assisted
t Li
ving F
acilities (ALFs).
(ALFs). Furthermore,
Furthermore,
social
now
an
arm
off SNF
SNF/ALF
social media
media iiss n
ow a
n iintegral
ntegral a
rm o
/ALF
marketing
and
admissions.
What
does
mean?
marketing a
nd a
dmissions. W
hat doe
es this mea
n?
By bridging
gaps
between
bridging communication
communication g
aps be
tw
ween rresidents
esidents
and
and
media
expands
and their
their ffamily
amily a
nd ffriends,
riends, ssocial
ocial med
m
ia expa
nds
the wa
walls
off the rresidents
beyond
SNF/ALF
and
lls o
esidents be
yond the
e SNF
/ALF a
nd
helps
an
off co
competency
helps to develop
de
evelop a
n iincreased
ncreased ssense
ense o
mpetency
and
happiness.
This
presentation
will
and personal
personal h
appiness. Th
is pr
essentation wi
ll
provide
on
how
media
can
amplify
provide insight
insight o
n h
ow ssocial
ocial med
ia ca
n a
mplify
“quality
off life”
among
life” a
mong rresidents
esidents whe
“quality o
when
n
incorporated
into
daily
activities
and
incorporated
t
into
daily
acttivities
and
programming.
media
can
programm
ming. Additionally,
Additionally, ssocial
ocial med
m
ia ca
n be
used
SNFss a
and
ALFss to
potential
clients
used
d to
t promote
prromote
t SNF
nd ALF
t po
tential cl
lients
t
via
content,
while
att the ssame
time,
via online
online co
ntent, whi
le a
ame ti
me,
opening
daily
off co
communication
with
opening the
t
dai
ly llines
ines o
mmunication wi
th
friends
families
off rresidents.
friends and
and fa
milies o
esidents.
“Developing
“Developing Employee
E ployee Motivation:
Em
Motivation: Theory-toTh
heory-toPractice”
Practice”
David
Ph.D.,
Vice
President
off H
Human
David Lucia,
Lucia, P
h.D., V
ice P
resident o
uman
Resources,
Resources, Tealwood
Tealwood Senior
Senior Living
Living
Room:
Room: Harvest
Harvest Room
Room
ALF
1.5
1.5 Hours
Hours
Managers
today’s
health
care
environment
Managers iin
n to
d ’s h
day
ealth ca
re en
vironment fface
ace
significant
pressures
achieve
more
significant pr
esssures to a
chieve rresults,
esults, do
d mo
re
with
and
many
competing
demands.
with lless,
ess, a
nd ssatisfy
atisfy ma
ny co
mpeting d
emands.
Motivating
and
members
M tivating a
Mo
nd rretaining
eta
t ining sstaff
t ff membe
ta
b rs iiss a key
k
component
accomplishing
these
There
component iin
n a
ccomplishing the
se ggoals.
oals. Th
ere iiss
significant
significant rresearch
ese
earch to ssupport
upport that emp
employee
e
loyee
motivation
engage
discretionary
performance
motivation to en
e
gage iin
n dis
cretionary pe
rformance
behaviors
are
necessary
achieve
high
behaviors that a
re n
ecessary to a
chieve h
igh llevels
evels
of
outcomes,
and
of customer
customer service,
ser
e vice, quality
quality o
utcomes, a
nd jjob
ob
satisfaction
are
primarily
developed
satisfaction a
re pr
imarily de
veloped byy ffactors
actors
other
compensation
and
benefits.
Although,
other than co
m nsation a
mpe
nd be
nefits. Al
A
though,
compensation
and
benefits
are
compensation a
nd be
nefits a
re iimportant,
m rtant,
mpo
employees
draw
these
employees do not
not dr
aw ffrom
rom the
se ffactors
acto
c rs ffor
or
long-term
discretionary
performance
long-term and
and ssustained
ustained dis
cretionary pe
rformance
behaviors
This
presentation
his pr
essentation
behaviors and
and jjob
ob satisfaction.
satisfaction. T
provides
understanding
provides insights
insights toward
toward u
nderstanding key
concepts
motivation
concepts of
of employee
employee mo
tivation by rreviewing
e ewing
evi
contemporary
off mo
motivation
applied
contemporary theories
t ories o
the
tivation a
pplied iin
n a
theory-to-practice
context.
The
theory-to-practice
theory-to-practtice co
ntext. Th
e the
ory-to-practice
While
provides
number
off pos
positive
While social
sociial media
media pr
ovides a n
umber o
itive
interactions
interactions iin
n the llong-term
ong-term ca
ccare
re ssetting,
etting,
residents'
and
HIPAA
pose
unique
residents' privacy
privacy rrights
ights a
nd H
IPAA pos
e u
nique
challenges
care
This
o the llong-term
ong-term ca
re iindustry.
ndustry. Th
is
challengess tto
seminar
seminar wi
will
provide
on
how
w
ll pr
ovide a ffresh
resh llook
ook o
n h
ow to
incorporate
media
your
and
ALFss
incorporate
t ssocial
ocial med
ia iinto
nto yo
ur SNF
SSNFss a
nd ALF
in
off wa
ways,
while
compliant
on
in a vvariety
arietty o
ys, whi
le rremaining
emaining co
mpliant o
n
all
all llevels.
evels.
Register
Reg
isteonline
r online
onlineata
attwww.sdhca.org
ww
www.sdhca.org
w.sdhca.org
Register
7
presenters
will
discuss
how
protect
presente
t rs w
ill di
scuss h
ow yyou
ou ccan
an p
rotect
t t yyour
our
orr a
att lleast
keep
the
ffacility
acility ffrom
rom lloss
oss o
east ke
ep th
he llosses
osses tto
o a
minimum.
the
end
off thi
thiss ssession,
the
minimum.
By th
e e
nd o
ession, th
e
attendees
will
have
the
help
ensure
thatt
a
ttendees w
ill h
ave th
e ttools
ools tto
o h
elp e
nsure tha
the
proper
payments
att th
the
yyour
our ffacility
acility rreceived
eceived th
e p
roper pa
yments a
e
proper
p
roper time.
time
m .
At th
the
ee
end
nd o
off th
the
he p
presentation,
resentation, part
participants
ticipantts w
will
ill b
be
e
able
a
ble tto:
o:
State
how
media
be
State h
ow ssocial
ocial me
dia ccan
an b
e iincorporated
ncorporated
into
the
daily
into th
e da
d
ily ccommunications
ommunications ffor
or sskilled
killed
nursing
and
assisted
nursing a
nd a
ssisted lliving
iving rresidents
esidents
Recite
use
off b
blogs,
Facebook
Recite sstrategies
trategies ffor
or u
se o
logs, F
acebook
and
Twitter
content
to
promote
and
Twitter
content
to
promote
communications
between
and
communications b
etween ffriends
riends a
nd ffamilies
amilies
of
while
att th
the
of current
current rresidents
esidents wh
ile a
e ssame
ame
m ttime
ime
using
these
ass a me
means
off ffostering
using th
ese ttools
ools a
ans o
ostering
relationships
with
potential
relationships
p w
ith ffuture
uture p
otential rresidents
esidents
State
the
potential
HIPAA
and
State th
e po
p
tential ffor
or H
IPAA a
nd ccompliance
omp
m liance
violations
and
the
possible
violations a
nd th
e po
ssible cconsequences
onsequences ffor
or
violating
privacy
violating rresidents’
esidents’ p
rivacy rrights
ights
Gain
an
understanding
off th
the
necessary
Ga i n a
n u
nderstanding o
e n
ecessary
policies
and
training
order
policies a
nd tr
aining iin
n o
rder tto
o iimplement
m lement
mp
both
and
marketing
media
both rresidential
esidential a
nd m
arketing ssocial
ocial me
dia
programs
term
setting
programs in
in the
the llong
ong te
rm ccare
are sett
ing
This
presentation
will
the
areas
T
his p
rese
entation w
ill ccover
over th
e ffollowing
ollowing a
reas tto
o
assist
proper
payments
a
ssist yyour
our ffacility
acility iin
n rreceiving
eceiving p
roper pa
yments
and
protecting
the
a
nd p
rote
ecting yyour
our ffacility
acility ffrom
rom llosses
osses iin
n th
e
beginning:
b
eginning:
Organization
IInformation
nformation ffor
or Org
anization
Representative
Payee
R
epressentative P
ayee
Itemss tha
thatt tri
trigger
Item
gger a ccall
all ffrom
rom th
tthe
e ffacility
acility tto
o
the
Security
Administration
th
e SSocial
ocial Sec
urity A
dministration
Becoming
Representative
Payee
Be
coming a R
epresentative P
ayee
The
Criminal
T
he Cr
riminal IInvestigation
nvestigation
“Let’s
Talk
An
Open
Forum
with
OLC”
“Let’s T
alk – A
nO
pen F
orum wi
th tthe
he O
LC ”
Diana
Weiland,
RN,
Public
Health
Advisor
LTC,,
Diana W
eiiland, R
N, P
ublic H
ealth Ad
visor ffor
or LTC
Office
off Licensure
Certification,
DOH
O
ffice o
Licensure & C
ertification, DO
OH
Deb
Carlson,
RN,
Public
Health
Advisor
ALC,
De
b C
arlson, R
N, P
ublic H
ealth Adv
visor ffor
or AL
C,
Office
off Licensure
Certification,
DOH
O
ffice o
Licensure & C
ertification, DO
OH
Room:
Amphitheater
R
oom: Am
mphitheater I
1.5
Hours
1
.5 H
ours
ALF
“Door
“Door Alarms
Alarms and
and Door
Door Locks
Locks and
and Federal
Fede
eral Life
Li f e
Safety
Saffety
t Update”
Update”
Todd
Engineering
Supervisor,
Office
off
Todd McCaskell,
McCaskell, E
ngineering Su
pervisor, O
ffice o
Licensure
Certification,
DOH
Licensure & C
ertification, DO
H
Room:
Room: Jefferson
Jefferson Room
Room
A
ALF
1.5
Hours
1.5 H
ours
Repeat
Previous
Repeat SSession
ession - SSee
ee P
revious Program
Program Description
Description
This
presented
the
T
his ccollaborative
ollaborative ssession
ession p
resented by th
e LTC
and
ALC
advisors
will
be
an
opportunity
a
nd AL
C a
dvisors w
ill b
e a
n o
pportunity ffor
or
discussion
and
off rrules
and
di
scussion a
nd cclarification
larification o
ules a
nd
hoped
everyone
will
up
and
rregulations.
egulations. It iiss h
oped eve
ryone w
ill sspeak
peak u
pa
nd
ask
questions,
not
waiting
a
sk q
uestions, n
ot w
aiting ffor
else
orr
or ssomeone
ome
m one e
lse o
believing
they’re
“the
only
one
who
doesn’t
b
elieving th
ey’re “
the o
nly o
ne wh
o doe
sn’t
know.”
This
ask
questions!
k
now.” T
his iiss yyour
our cchance
hance tto
oa
sk yyour
our q
uestions!
5:00
5
:00 pm
pm – SDHC
S
SDHCA
AP
PAC
AC Dinner
((See
See SDH
SDHCA
CA P
PAC
AC D
Dinner
inner fflyer
lyer ffor
or Su
Survivor
rvivor F
Fun!)
un!)
Thursday,
Thu
rsday, September
September 24
the
off thi
thiss ssession,
participants
will
At th
e cconclusion
onclusion o
ession, pa
rticipants w
ill
be
able
b
ea
ble tto:
o:
aware
off n
newly
effective
changess
Be a
ware o
ewly ef
fective rrules
uless change
Share
and
discuss
about
the
and
Shar
ea
nd di
scuss cconcerns
oncerns a
boutt th
e rrules
ules a
nd
rregulations
egulations
Clarify
off rrules
C
larify iintent
nte
t nt o
ules
Get
answers
questions
G
et a
nswers tto
o yyour
our q
uestions
7:30
7
:30 – 8
8:15
:1 5 a
am
m
Continental
Co
ntinental B
Breakfast
reakfast – W
Washington
ashington R
Room
oom
m
((Exhibits
Exhibits O
pen))
Open)
Concurrent Educa
Concurrent
Educational
tional Sessions
Sessio
ons
8:15
9:45
am
8
:15 – 9
:4 5 a
m
“South
Dakota
Medicaid:
Long
“South D
akota M
edicaid: Lon
g Term
Term Care
Care Billing
Billing
and
and ICD-10”
ICD-10”
Lori
Deputy
Medicaid
Director,
Lori Lawson,
Lawson, De
puty Me
dicaid D
irector,
Department
off SSocial
Services
Department o
ocial Se
rvices
ALF
Room:
Lincoln
Room
Room: L
incoln R
oom
1.5
Hours
1.5 H
ours
“
The Bottom
Bottom L
i ne ”
“The
Line”
Special
Agent,
Security
JJason
ason Piercy,
Piercy, Sp
ecial A
gent, SSocial
ocial Sec
urity
Adm
inistrator, O
ffice o
e IInspector
nspector G
eneral
Administrator,
Office
off th
the
General
JJackie
ackie K
o f o i d, M
anager, SSioux
ioux F
alls
Kofoid,
Manager,
Falls
Security
Office
SSocial
ocial Sec
urity Off
ice
A
ALF
R
oom: Harvest
Harvest R
oom
Room:
Room
1.5
Hours
1
.5 H
ours
Common
Medicaid
will
be
Common Me
dicaid rreimbursement
eimbursement iissues
ssues w
ill b
e
addressed
but
not
off
addressed iincluding,
ncluding, b
ut n
ot llimited
imited tto:
o: llevel
evel o
care,
off sstay,
assisted
care, llength
ength o
tay, a
ssisted lliving,
iving, cclaims
laims ffor
or
dual-eligibles,
and
dual-eligibles, a
nd ttimely
imely ffiling
iling rrequirements.
equirements.
These
billing
errors
will
be
described,
and
T
hese ccommon
omm
m on bi
lling e
rrors w
ill b
ed
escribed, a
nd
explanations
will
be
how
ssolutions
olutions and
and exp
lanations w
ill b
e ggiven
iven ffor
or h
ow tto
o
Special
Agent
with
the
Office
off
JJason
ason Piercy,
Piercy, Sp
ecial A
gent w
ith th
e O
ffice o
IInspector
nspector G
eneral a
nd JJackie
ackie K
o f o i d, D
istrict
General
and
Kofoid,
District
M
anager o
e SSocial
ocial Sec
urity Adm
inistrration iin
n
Manager
off th
the
Security
Administration
Sioux
Falls,
will
discuss
protection.
These
Sioux F
alls, SD
D w
ill di
scuss p
rotection. T
hese
8
Register online at www.sdhca.org
billl co
bil
correctly
rrectly a
and
nd who
h to
t co
contact
nta
t ctt ffor
or co
continued
ontinued
d
claims
payment
cl
aims pay
ment issues.
issues.
o
custo
t mer
m
sservice,
ervice, qu
ality
t o
utco
t mes
m , a
nd jjob
ob
off customer
quality
outcomes,
and
are
primarily
developed
ssatisfaction
atisfaction a
re pr
imarily de
velope
ed by ffactors
actors
other
compensation
and
benefits.
Although,
o
ther than
n co
mpensation a
nd be
neffits. Al
though,
co
mpensation a
nd be
nefits a
re iimportant,
mportant,
compensation
and
benefits
are
employees
not
draw
these
emp
loyees do n
ot dr
aw ffrom
rom the
se ffactors
actors ffor
or
and
discretionary
performance
llong-term
ong-term a
nd ssustained
ustained dis
cretionary pe
rformance
behaviors
This
presentation
be
haviors and
and jjob
ob ssatisfaction.
atisfaction. Th
is pr
esentation
provides
toward
understanding
pr
ovides iinsights
nsights to
ward un
derstanding key
concepts
off emp
employee
motivation
co
ncepts o
loyee mo
tivation by rreviewing
eviewing
contemporary
theories
off mo
motivation
applied
co
ntempora
rary the
ories o
tivation a
pplied iin
n a
theory-to-practice
context.
The
theory-to-practice
the
ory-to-practice co
ntext. Th
e the
ory-to-practice
context
provides
tools
and
techniques
managers
co
ntext pr
p
ovides to
ols a
nd tech
niqu
ues ma
nagers
can
utilize
more
effectively
develop
employee
ca
n u
tilize to mo
re eff
ectively de
vel
e op emp
loyee
motivation
on
quality,
mo
tivation ffocused
ocused o
n sservice,
ervice, qu
ality, jjob
ob
and
organizational
commitment.
ssatisfaction,
atisfaction, a
nd org
anizational co
mm
mitment.
Th
e iimplementation
mplementa
t tion o
D-10 coding
coding iiss eff
e
ective
The
off IC
ICD-10
effective
October
update
will
given
on
how
Octo
ber 1,
1, 2015.
2015. An u
pdate wi
ll be g
iven o
n h
ow
South
Dakota
Medicaid
transitioning
new
So
uth Da
kota Med
M
icaid is
is tra
nsitioning to the n
ew
codes.
where
co
des. Information
Information rregarding
egarding whe
re to find
find
and
billing
will
also
rresources
esources for
for coding
coding a
nd bil
ling wi
ll a
lso be
dis
cussed. The
The pr
esentation wi
ll be ffollowed
ollowed
w
by a
discussed.
presentation
will
question
and
answer
qu
estion a
nd an
nswer ssession.
ession.
end
the
presentation,
participants
will:
At tthe
he e
nd of th
he pr
esentation, parti
cipantts w
ill:
Discuss common
commo
m n billing
billing iissues
ssues ffor
or long
long term
term
Discuss
care Me
dica
aid cclaims
laims a
nd H
IPAA re
quirem
e ents
care
Medicaid
and
HIPAA
requirements
Understand IC
D-10 implementation
implementation u
pd
date a
nd
Understand
ICD-10
update
and
how it
it re
lates
t to Med
icaid
how
relates
Medicaid
end
off the pr
presentation,
participants
will
be
At the en
do
esentation, parti
c pants wi
ci
ll b
e
able
a
ble tto:
o:
Identify
organization,
group
and
Id
entify o
rganization, g
roup a
nd iindividual
ndividual
associated
with
workplace
motivation
ffactors
actors a
ssociated w
ith wo
rkpl
p ace
e mo
tivation
broader
perspective
and
Adopt a br
oader pe
rspective ffor
or lleadership
eadership a
nd
employee
engagement
emp
loyee en
gagement
theory-to-practice
approach
Adopt a the
ory-to-practice a
pproach to
developing
employee
motivation
de
veloping empl
oyee mo
tivation
Align
policy
and
practice
with
Al
ign pol
p
icy a
nd p
ractice iimplications
mplications w
ith llong
ong
term
organization
commitment
outcomes
ter
mo
rganization co
mmitment o
utcomes
“Successful Surveys
Surrv
veys and the
the Plan
Plan of Correction”
Correction”
“Successful
Holly Beving,
Beving, R
N LNHA, Bevi
N,
ng C
onsulting
Holly
RN,
Beving
Consulting
Room: R
ooseve
elt Ro
om
Room:
Roosevelt
Room
1.5 H
ours
1.5
Hours
ALF
you sstart
tart p
reparing ffor
or ssurvey
urvey a mo
nth o
Do you
preparing
month
orr so
prior to your
your survey
survey window?
window? Are
Are you
y ou a
lways
prior
always
wondering jjust
ust wha
urveyors wi
ll be llooking
ooking ffor?
or?
wondering
whatt ssurveyors
will
Are you
you sstruggling
truggling wi
th rrepeat
epeat de
ficiencies
e under
under
Are
with
deficiencies
ame ta
g? Is wri
ting a pl
an o
orrection
the ssame
tag?
writing
plan
off co
correction
something yo
u dr
ead a
nd h
ave to co
rrect ttime
something
you
dread
and
have
correct
nd
ime a
and
ti
me a
gain?
time
again?
“Nursing
Home
Five
Star
Politics
Five
“
Nursing Ho
me F
iv
ve S
tar – The P
o itics of F
ol
ive
Star,
CMS’s
Trajectory,
Quality
S
tar, CM
MS’s Tr
ajectory, and Your
Y
Qual
ity
Management
Strategies”
Mana
gement Str
ategiess”
Muller,
Senior
Director
off R
Research,
JJames
ames Mul
M
ler, Sen
ior Di
rector o
esearch,
AHCA/NCAL
AH
CA/NCAL
A
Room:
Room
R
oom: JJefferson
effferson R
oom
1.5
Hours
1
.5 H
ours
As a
na
ttendee,, tthis
his pr
ogram w
ill a
ssist yo
u iin:
n:
an
attendee,
program
will
assist
you
prepared
year
Being pr
epared ffor
or ssurvey
urvey ye
ar rround
ound
Identifying
will
picked
Id
entifying rresidents
esidents who wi
ll be pic
cked ffor
or
sample
ssurvey
urvey sa
mp
ple
How
write
concise
plan
off
H
ow to wri
w
te a sshort,
hort, co
ncise pl
an o
correction
doesn’t
need
editing
co
rrection that does
n’t n
eed ed
iting by the
sstate
tate
How
having
deficiencies
under
H
ow to sstop
top h
aving rrepeat
epeat de
ficiencies
e un
der
tag
the ssame
ame ta
ag
Since
December
2008,, C
CMS
has
maintained
Nursing
Si
nce Dece
ember 2008
MS h
as ma
inta
t ined Nu
rsing
Home
Five
Starr a
ass the F
Federal
H
ome F
ive Sta
ederal sstandard
tandard ffor
or rrating
ating
SNFss iin
the
US.. C
CMS
Five
Star
dually
ass a
SNF
n th
he US
MS vviews
iews F
ive Sta
ar du
ally a
device
patients
and
and
ssignaling
ignaling de
d
vice ffor
or pa
tients a
nd ffamilies,
ami
m lies, a
nd a
ass
an
providers
their
or pr
ovide
d rs to
t iimprove
m ove the
mpr
th
ir
a
n iincentive
ncentive ffor
compliance
and
quality.
off this yea
year,
co
mpliance
c a
nd qu
ality. By the sstart
tart o
r,
SNFss h
had
their
quality
much
SNF
ad iimproved
mproved the
ir qu
ality by so mu
ch that
over
70%
off SNF
SNFss wer
were
orr 5 sstars
on
o
ver 70
% o
e rrated
ated 4 o
tars o
n the
quality
domain.
qu
ality do
main.
“Developing
Employee
Motivation:
Theory-to“
Developing Em
E
ployee Mot
ivation: Th
eorry-toPractice”
P
ractice”
David
Lucia,
Ph.D.,
Vice
President
off H
Human
Da
vid Lu
cia, P
h.D., V
ice P
resident o
uman
Resources,
Tealwood
Living
R
esources, Te
alwood SSenior
enior Li
ving
A
ALF
Room:
Amphitheater
R
oom: Amph
ith
heater II
1.5
Hours
1
.5 H
ours
CMS
then
decided
quality
C
MS the
n de
cided to rraise
aise the qu
ality sstandards
tandards
SNFss n
need
meet
and
along
SNF
eed to me
et ffor
or each sstar
tar rrating,
atiing, a
nd a
long
with
add
two
antipsychotic
measures.
The
net
wi
th that a
dd tw
oa
ntipsychotic mea
sures. Th
en
et
wass tha
thatt 3
31%
off SNF
SNFss llost
one
more
stars.
rresult
esult wa
1% o
ost o
ne or
o mo
re st
ars.
Managers
today’s
health
care
environment
Ma
nagers iin
n to
d ’s h
day
ealth ca
re en
vironment fface
ace
pressures
achieve
more
ssignificant
ignificant pr
esssures to a
chieve rresults,
esults, do mo
re
with
and
many
competing
demands.
wi
th lless,
ess, a
nd ssatisfy
atisfy ma
ny co
mpeting d
emands.
Motivating
and
members
Mo
tivating a
nd rretaining
etaining sstaff
taff membe
rs iiss a key
component
accomplishing
these
There
co
mponent iin
n a
ccomplishing the
se ggoals.
oals. Th
ere iiss
ssignificant
ignificant rresearch
employee
ese
earch to ssupport
upport that emp
e
loyee
motivation
engage
discretionary
performance
mo
tivation to en
e
gage iin
n dis
cretionary pe
rformance
be
haviors that a
re n
ecessary to a
chieve h
igh llevels
evels
behaviors
are
necessary
achieve
high
Since
then,
has
become
clear
that
CMS
Si
nce the
n, iitt h
as be
come cl
ear th
at C
MS iiss rrunning
unning
an
ongoing
project
Five
Starr
a
n o
ngoing pr
oject to rrenovate
enovate the
t
F
ive Sta
principally
on
expanding
ssystem,
ystem, ffocusing
ocusing pr
incipally o
n ex
xpanding the
quality
domain.
CMS
announced
their
qu
ality do
omain. C
MS rrecently
ecently a
nn
nounced the
ir
add
more
quality
metrics
iintention
ntention to a
dd sseveral
everal mo
re qu
ality metr
ics to
Register
Reg
ister online
online at
t www.sdhca.org
www.sdhca.org
Register
online
atawww.sdhca.org
9
“South
th Dakota
Dak
akota
t Medicaid:
M dic
Me
di aid:
id Long
L g Term
T rm Care
Te
C e Billing
Car
Billing
“South
ICD-10”
and ICD-10”
Lori
Laws
w on,
De
puty
Med
icaiid
Director,
Lori
Lawson,
Deputy
Medicaid
Director,
Departmen
nt o
cial Ser
vices
Department
off So
Social
Services
ALF
Room: Li
ncoln R
oom
Room:
Lincoln
Room
1.5 H
ours
1.5
Hours
Five
F
ive Sta
St
Star.
r. W
We
e ex
expect
xpectt this
thi wi
will
ill occur
occur iin
n the
th ffirst
irst ha
h
half
lf
of
and
there
ongoing
activity
of 2016,
2016, a
nd ffor
or the
re to be o
ngoing a
cttivity ffor
or
the fforeseeable
We
also
expect
CMS
oreseeable ffuture.
uture. W
e a
lso expe
ct C
MS to
reset the “
cutpo
t ints” each ti
me mo
re qu
ality
reset
“cutpoints”
time
more
quality
measures
are
added.
measures a
re ad
dded.
For
SNFs,
most
For operating
operating SNF
s, the mo
st iimportant
m rtant
mpo
implication
you
need
operationalize
implication iiss that
t
yo
u n
eed to o
peratio
onalize a
quality mea
surem
e ent a
nd qu
ality co
ntrol sstrategy
t tegy –
tra
quality
measurement
and
quality
control
i.e.,
knowing
and
controlling
your
quality.
When
i.e., kno
wing a
nd co
ntrolling yo
ur qu
ality.
t W
hen
CMS
adds
more
measures
will
C
MS a
dds mo
re mea
sures iin
n 2016,
2016, they
they wi
ll be
based
on
MDSS a
assessments
and
other
bas
ed o
n MD
ssessments a
nd o
ther dat
data
6-a ffrom
rom 6
months pr
ior. Th
is mea
ns yo
ur qu
ality
t to
day
18 months
prior.
This
means
your
quality
today
affects yo
ur mea
m
sured rratings
atings to
morrow – a
nd
affects
your
measured
tomorrow
and
consequently
yo
ur
a
ccess
p
pa
tients,
consequently
your
access
to
patients,
reimbursementss,
a
nd
rreputation
eputation
iin
n
the
reimbursements,
and
marketplace. F
inally, the uncertainty
uncertainty a
bou
ut whi
ch
marketplace.
Finally,
about
which
measures wi
ll be
b a
dded mea
ns yo
u sshould
hould ma
nage
measures
will
added
means
you
manage
all aspects
aspects o
q
ality, a
nd n
ot jjust
ust thos
e cu
ccurrently
rrently
all
off qu
quality,
and
not
those
included in Five
Five Star.
Star.
included
Repeat Se
ssion - See
See P
revious Program
Program Description
Description
Repeat
Session
Previous
“To Dispute
Dispute
u orr Not
Not Dis
pute”
“To
Dispute”
Holly Beving,
Beving, R
N, LNHA, Bevi
ng C
onsulting
Holly
RN,
Beving
Consulting
Room: R
o evelt Ro
oos
om
Room:
Roosevelt
Room
1.5 H
ours
1.5
Hours
you got
got yyour
So you
our 2567 and
and yo
u to
tally disagree.
disagree. Do
you
totally
you
Dispute
orr n
not?
where
you Informally
Informa
m lly D
ispute iitt o
ot? If you
y u do, whe
yo
re
you be
egin? W
hat ca
n yo
u expe
ctt? Is iitt wo
rth
do you
begin?
What
can
you
expect?
worth
ort?? W
ill you
you w
in?
the eff
effort?
Will
win?
an a
tten
e dee,, tthis
his p
pr
ogram w
il l a
ssist yo
yyou
u to
As an
attendee,
program
will
assist
to::
Look
att the pr
pros
cons
Look a
os and
and co
ns iin
n the iinformal
nformal
dispute
process
dispute
t p
rocess (IDR)
(IDR)
Review
IDR
process
Review
w who iiss iinvolved
nvolved iin
n the ID
R pr
ocess and
and
what
are
what ttheir
heir rroles
oles a
re
Provide
template
utilize
Provide
d an
an IDR templ
ate to u
tilize iin
n the
process
process
Share a
an
example
n exa
mple of a ssuccessful
uccessful IDR
he e
nd of th
he pr
esentation, parti
cipantts w
ill:
At tthe
end
the
presentation,
participants
will:
Understand whe
re F
ive Sta
ikely to
o ggo
oo
ver
Understand
where
Five
Starr iiss llikely
over
ming yea
rs
the co
coming
years
Understand the n
eed to o
perationalize a
Understand
need
operationalize
quality me
easurement and
and qu
ality co
ntrol
quality
measurement
quality
control
strategy
strategy
Concurrent Educat
Concurrent
Educational
ional Se
Sessions
ssio
ons
10:30
10:30 – 12:00
12:00 pm
pm
“Let’s
Social:
Social
Media
the
Long-Term
“Let’s Get
Get S
ocial: S
ocial Me
dia iin
n th
he Long
-Term
Care
Care Setting”
Settiing”
Elisa
Bovee,
OTR/L,
Vice
President
off
Elisa Bo
vee, MS, OT
R/L, V
ice P
resident o
Operations,
Harmony
Healthcare
Operations, H
armony He
althcare International
International
Room:
Amphitheater
Room: Am
mphitheater II
1.5
Hours
1.5 H
ours
ALF
“
The Bottom
Bottom Li
ine”
“The
Line”
JJason
ason P
iercy, Spe
cial Ag
ent, So
cial Secu
rity
Piercy,
Special
Agent,
Social
Security
Ad
ministrator, Of
O
fice o
spector G
ener
e al
Administrator,
Office
off the In
Inspector
General
JJackie
ackie Ko
foid, Ma
M
nager, Si
oux F
alls Social
Social Secu
rity
Kofoid,
Manager,
Sioux
Falls
Security
Of
fice
Office
R
oom: H
arvest R
oom
Room:
Harvest
Room
A
ALF
1
.5 H
ours
1.5
Hours
Within
pastt de
decade,
media
Within the
e pas
cade, social
social med
ia ((Facebook,
Facebook,
Blogs,
Instagram,
Facetime,
etc.)) h
has
Blogs, Twitter,
Tw
witter, In
stagram, F
acetime,
m
etc.
as
become
an
activity
off dai
daily
become a
na
ctivity o
ly lliving
iving ffor
or the rresidents
esidents
and
employees
off Ski
Skilled
Nursing
Facilities
and emp
loyees o
lled Nu
rsing F
acilities ((SNFs)
SNFs)
and
Assisted
Living
Facilities
Furthermore,
and A
ssisted
t d Li
ving F
aciilities (ALFs).
(ALFs). F
urthe
th rmore,
social
social me
media
now
an
arm
off SNF
SNF/ALF
dia iiss n
ow a
n iintegral
ntegral a
rm o
/ALF
marketing
and
admissions.
What
does
this
mean?
marketing and admissions. What doe
es
mean?
By bridging
communication
bridging co
mmunication gaps
gaps between
betw
ween rresidents
esidents
and
their
and
media
expands
and the
ir ffamily
amily a
nd ffriends,
riends, social
social med
m
ia expa
nds
the wa
walls
beyond
SNF/ALF
and
lls of
of the rresidents
esidents be
yond the
e SNF
/ALF a
nd
helps
develop
an
off co
competency
helps to de
evelop a
n iincreased
ncreased ssense
ense o
mpetency
and
personal
happiness.
This
presentation
will
and pe
rso
onal h
appiness. Th
is pr
essentation wi
ll
provide
on
how
media
can
amplify
provide insight
insight o
n h
ow social
social med
ia ca
n a
mplify
“quality
off llife”
among
when
“quality o
ife” a
mong rresidents
esidents wh
en
incorporated
into
daily
activities
and
incorporated
t
into
daily
acttivities
and
programming.
programm
Additionally,
media
can
itionally, social
social med
m
ia ca
n be
ming. Add
used
promote
SNFss a
and
ALFss to po
potential
clients
used to pr
romote SNF
nd ALF
tential cl
ients
via
online
content,
while
att the ssame
time,
v ia o
nline co
ntent, whi
le a
ame ti
me,
opening
daily
off co
communication
with
opening the
t
dai
ly llines
ines o
mmunication wi
th
friends
families
off rresidents.
friends and
and fa
milies o
esidents.
R
epeat Se
ssion - See
See P
revious Program
Program Description
Description
Repeat
Session
Previous
“
Let’s Talk
Talk – An
An Open
Open Forum
Forum wit
h th
eO
LC ”
“Let’s
with
the
OLC”
Di
ana W
eiland, R
N, P
ublic H
ealth Adv
isor for
for LTC,
Diana
Weiland,
RN,
Public
Health
Advisor
Of
fice o
censure & C
Office
off Li
Licensure
ertification, DOH
Certification,
arlson, R
N, P
ublic H
ealth Adv
isor for
for ALC,
ALC,
Deb C
Carlson,
RN,
Public
Health
Advisor
Office o
Licensure & C
ertification, DOH
Office
off Licensure
Certification,
Room: Amph
ith
heater I
Room:
Amphitheater
A
ALF
1.5 H
ours
1.5
Hours
Repeat Se
ssion - See
See P
revious Program
Program Description
Description
Repeat
Session
Previous
Register
Reg
isteonline
r online
onlineatat
atwww.sdhca.org
www.sdhca.org
www.sdhca.org
Register
10
the
most
that
they
th
e m
ost ssignificant
ignificant ccapabilities
apabilities th
h t th
ha
ey ccan
an
possess
quality
outcomes
and
po
ssess ffor
or achieving
achieving q
uality o
utcomes a
nd
employee
Forr th
these
effective
em
ployee rretention.
etention. Fo
ese rreasons,
easons, ef
fective
lleadership
eadership iiss ccommonly
ommonly vviewed
ass ccentral
iewed a
entral tto
o
organizational
and
more
o
rganizational ssuccess
uccess a
nd m
ore iimportance
mportance iiss
being
placed
on
development
ccurrently
urrently b
eing p
laced o
n lleadership
eadership d
evelopment
than
everr b
before.
This
presentation
on
th
an eve
efore. T
his p
resentation ffocuses
ocuses o
n
development
ass a llong-term
process
lleadership
eadership d
evelopment a
ong-term p
rocess
broaden
iintended
ntended tto
o b
roaden iindividual
ndividual lleadership
eadership
through
experiences
and
them
ccapabilities
apabilities
e th
rough exp
eriences a
nd tto
o ggive
ive th
em
new
about
themselves
and
n
ew iinsights
nsights a
bout th
emselves a
nd ttheir
heir ffollowers.
ollowers.
While
W
hile so
social
ciial me
media
edia p
provides
rovides a number
numb
ber o
off positive
positive
interactions
the
interactions iin
n th
e llong-term
ong-term ccare
are ssetting,
etting,
residents'
privacy
and
HIPAA
pose
residents' p
rivacy rrights
ights a
nd H
IPAA po
se unique
unique
cchallenges
hallenges tto
o th
e llong-term
ong-term ccare
are iindustry.
ndustry
t . T
his
the
This
will
provide
on
how
sseminar
eminar w
ill p
rovide a ffresh
resh llook
ook o
n h
ow tto
o
media
SNFs
and
ALFs
iincorporate
ncorporate social
soci
c al me
dia iinto
nto yyour
our SN
Fs a
nd AL
Fs
off w
ways,
while
on
iin
n a vvariety
ariety o
ays, wh
ile rremaining
emaining ccompliant
omp
pliant o
n
all
a
ll llevels.
evels.
the
end
off th
the
presentation,
participants
will
be
At th
ee
nd o
he p
resentation, part
icipantts w
ill b
e
able tto:
o:
able
State h
ow social
social me
dia ccan
an b
e iincorporated
ncorporated
State
how
media
be
into th
e da
d
ily ccommunications
ommunications ffor
or sskilled
killed
into
the
daily
nursing and
and a
ssisted lliving
iving rresidents
esidents
nursing
assisted
Recite
use
off b
blogs,
Facebook
Recite sstrategies
trategies ffor
or u
se o
logs, F
acebook
and
Twitter
content
to
promote
and
Twitter
content
to
promote
communications
between
and
communications b
etween ffriends
riends a
nd families
families
of
while
att th
the
of current
current rresidents
esidents wh
ile a
e ssame
ame
m ttime
ime
using
these
ass a me
means
off ffostering
using th
ese ttools
ools a
ans o
ostering
relationships
with
future
potential
relationships
p w
ith fu
ture p
otential rresidents
esidents
State
the
potential
HIPAA
and
State
t th
e po
p
tential ffor
or H
IPAA a
nd ccompliance
omp
m liance
violations
and
the
possible
violations a
nd th
e po
ssible cconsequences
onsequences ffor
or
violating
privacy
violating rresidents’
esidents’ p
rivacy rrights
ights
Gain
an
off th
the
necessary
Gain a
n understanding
understanding o
e n
ecessary
policies
and
training
order
policies a
nd tr
aining iin
n o
rder tto
o iimplement
m lement
mp
both
and
marketing
media
both rresidential
esidential a
nd m
arketing social
social me
dia
programs
term
setting
programs in
in the
the llong
ong te
rm ccare
are sett
ing
This
presentation
based
on
the
off a 2
2009
T
his p
rese
entation iiss b
ased o
n th
e ffindings
indings o
00 9
doctoral
dissertation
qualitative
off lleaderdoct
oral di
d
ssertation q
ualitative sstudy
tudy o
eaderAlthough
ffollower
ollower experiences
e eriences iin
exp
n llong-term
ong-term ccare.
are. A
lthough
the
the sstudy
tudy ffocused
ocused o
on
CNA
experiences
within
their
nC
NA exp
eriences w
ithin th
eir
first
off employment,
the
are
first year
year o
employment, th
e ffindings
indings a
re
foundational
experiences
across
foundational tto
o lleadership
eadership exp
eriences a
cross jjob
ob
classifications
health
environment.
The
classifications iin
n a h
ealth ccare
are e
nvironment. T
he
presentation
will
provide
an
overview
presentation w
ill p
rovide a
n o
verview ffor
or
understanding
traditional
off h
how
understanding tr
aditional vviews
iews o
ow lleadership
eadership
power
and
the
process
power and
and iinfluence
nfluence fform
orm a
nd th
e p
rocess of
of
leadership
transformational
learning
as
leadership
transformational
lear
e ning
as
development.
These
are
then
developmen
e t. T
hese cconcepts
oncepts a
re th
hen integrated
integrated
toward
development
practice
toward iindividual
ndi
d vidual lleadership
eadership d
evelopment p
ractice
based
on
off th
the
n th
tthe
e ffindings
indings o
e sstudy.
tudy.
based o
the
end
off th
the
presentation,
participants
will
be
At th
ee
nd o
ep
resentation, part
icipant
c
sw
ill b
e
able
a
ble tto:
o:
Develop
new
perceptions
Deve
lop n
ew iinsights
nsights iinto
nto ffollower
ollowe
er p
erceptions
off lleadership
actions
o
ead
dership ac
tions
off lleadership
IIdentify
dentify iimplications
mplications o
eadership sstyle
tyle ffor
or
and
employee
rretention,
etention, jjob
ob ssatisfaction,
atisfaction, a
nd em
ployee
engagement
e
ngagem
e ent
transformational
approach
Adopt a tr
ansformational llearning
earning a
pproach ffor
or
personal
development
p
ersonal lleadership
eadership d
evelopment
Gain
new
development
Ga
in n
ew iinsights
nsights ffor
or lleadership
eadership d
evelopment
ass a llife-long
process
a
ife-long p
rocess
“Nursing
Home
Five
Star
The
Politics
off F
Five
“Nursing H
ome F
ive S
tar – Th
e P
olitics o
ive
Star,
CMS’s
Trajectory,
and
Yourr Qua
Quality
Star, C
MS’s Tr
ajectory, an
d You
lity
Management
Strategies”
Management St
trategies”
James
Muller,
Senior
Director
off R
Research,
James Mu
ller, Se
nior D
irector o
esearch,
AHCA/NCAL
AHCA/NCAL
Room:
Room
Room: Jefferson
Jefferson R
oom
1.5
Hours
1.5 H
ours
Repeat
Previous
Description
Repeat SSession
ession - See
See P
revious Program
Program D
escription
Closing Session
Closing
Session
1:15
2:30
1
:15 – 2
:30
0 pm
pm
“Leadership
Development
Long-Term
Care:
“Leadership De
evelopment iin
n L
ong-Term C
are: A
Follower’s P
Follower’s
Perspective”
erspective”
David
Lucia,
Ph.D.,
Vice
President
off H
Human
D
a v id L
ucia, P
h.D., V
ice P
resident o
uman
Resources,
Tealwood
Living
R
esources, T
ealwood SSenior
enior L
iving
Room:
Room
R
oom: JJ/L/R
/ L/ R R
oom
1.25
Hours
1
.25 H
ours
Most
organizations
are
about
M
o st o
rganizations a
re cconcerned
oncerned a
bout lleadership
e ership
ead
development
off th
their
employees
and
also
d
evelopment o
eir em
ployees a
nd a
lso
thatt ef
effective
be
one
off
rrecognize
ecognize tha
fective lleadership
eadership ccan
an b
e o
ne o
Register online at www.sdhca.org
11
an
exciting,
evening
SSDHCA
DHCA PAC
PAC iinvites
nvites yyou
ou tto
oa
ne
xciting, tropical
tropical inspired
ins p ir e d e
vening ffor
or a ggreat
reat ccause!
au s e !
Holly
Eureka,
native
and
cast
member,
will
be
Holly Hoffman,
H o f f m an , a E
ureka, SSD
D na
tive an
d a SSurvivor
urvivor Nicaragua
Nica
c ragua ca
st m
e m be r, w
il l b
e
joining
uss ffor
meet
and
greet!
j o in in g u
or dinner
dinner and
a nd a m
eet an
a
dg
re e t !
dinner
be
Annex
Building
att tthe
Ramkota
Hotel.
A SSurvivor
urvivor themed
themed d
inner will
will b
e sserved
erved iin
n the
the A
nnex B
ui ld in g a
he R
a m k ota H
o t e l.
This
personally
meet
Holly,
who
was
able
Outwit,
Outplay
and
T
his iiss yyour
our cchance
h nce tto
ha
op
e r s o n a lly m
ee t H
o lly , w
ho w
as a
ble tto
oO
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All
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All proceeds
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Wednesday,
W
ed n e s d y , S
September
eptember 2
23
3 rrdd - 5
5:00
:00 p
pm
m
12