Technology strategies and standard competition
Transcription
Technology strategies and standard competition
Student presentations Technology strategies and standard competition 29/04/2015 Technology strategies and standard competition – comparative cases of Apple and Microsoft Jarunee Wonglimpiyarat Journal of High Technology Management Research Agenda 1. 2. 3. 4. 5. 6. 7. 8. Structure Main aspects Theoretical framework Methodology Technological change Case Study Conclusions Back-up Structure of the Paper 1. Introduction 2. Theoretical Framework (1) (2) (3) (4) 3. 4. 5. 6. 7. Innovation and innovation process Porter‘s five forces Technology standards and platform Strategies in managing technological innovations Methodology for analysing the platform creation process Understanding the process of technological change in various industries Case study of Apple and Microsoft‘s technology strategies Generalisable principles synthesised from the case study analysis Conclusions Main Aspects of the Paper Objective: • to understand how innovative firms pursue strategies in securing the benefits from an innovation (based on the ILCM) Case: • Innovation cases of the tech firms Apple and Microsoft Method: • In order to analyse these cases a new methodolical framework of platform is developed by the paper Assumption: • A firm‘s ability to establish an industry standard and lock-in customers allows to create competitive advantage Theoretical Framework – Sum up* • Innovation and innovation process: • • • • • Definition S-Curve Technology push and demand pull Innovation life cycle model Product life cycle model • Porter‘s five forces • Argues that a firm‘s strategy is influenced by these five forces • Technology standard and platform • Platform: cluster of capabilities or competencies capable of creating competitive advantage • Strategies in managing technological innovations • Adoption of strategies is important in managing innovations and in making innovation happen *for further information go the the back up slides Methodology • • This study synthesises variables for use as indicators of technology platform 1. High performance relative to exisiting practices in several dimensions of performance 2. Variety of continuing applications 3. Intermediary serving multiple value chains 4. Subject to obsolence from new technology 5. Mostly single ownership 6. Controls channel of supply customers 7. Utilising numercially intensive analystic processing This methodology allows the understanding of the way innovators build up a technological capability to gain competitive advantage Process of technological change in industries • Innovation life cycle model as main concept behind Case: Apple and Microsoft Apple: • with launch of Macintosh: strategy of not licensing MacOS to OEM Hardware suppliers Constrained growth of Apple and limited potential to create a business platform Microsoft: • pursuit of low-cost licensing strategy: direct cooperation with PC manufacturers for licensing Windows + increase of value of Microsoft Windows for PC users due to product bundling strategy de facto standard for operating system in PC industry Result Case: Apple and Microsoft Analysis shows: Value of PC to consumer Future demand Availability of softare apllications Size of installed base Microsoft succesfully established a technology platform which allows it to launch further related software products • thanks to its control of the technology platform and the de facto standard for operating systems Mircosoft achieved competitive advantage • this ability enables Mircosoft to control the delivery channels and own the customers, which lead to a continuing advantage in the operating system market Conclusions • The ability to establish an industry standard enables an innovator to create competitive advantage and… • …provides a platform to excel the innovation process by generating a continuity of commercial successful innovations • The innovator‘s strategies are consistent with the potential of platform creation • Technology platforms emerge from a combination of strategies • The platform needs to be consistently renewed to maintain platform advantage (e.g. aquiring software firms) “Grazie Mille“ for your attention Theoretical Framework – back up • Innovation and innovation process: • Definition: process of transforming technology frontier into the commercialised product/process innovation in a competitive market • S-Curve: stages characterized by the efforts to transform an invention into an innovation • Technology push (emphasize on R&D) and demand pull (emphasize on market) • Innovation life cycle model: describes the process of innovation and the degree of technological change • Product life cycle model: reflects innovation diffusion along four temporal stages Theoretical Framework – back up • Porter‘s five forces: • Based on resources based approach • Argues that a firm‘s strategy is influenced by these five forces • To defend itself against or to influence these forces a firm should find its position in an industry Theoretical Framework – Back Up • Technology standard and platform: • Platform: cluster of capabilities or competencies capable of creating competitive advantage (in terms of subsequent innovations) • Concerning innovation diffusion standards can affect competition • Ability to establish standards could provide a technology platform allowing the innovation to outreach firm‘s borders • Two patterns: 1. uniform standardisation (diffusion requires standardisation among multiplayers) – e.g. credit cards 2. Without uniform standardisation (diffusion does not require formal adoption of standards among multiplayers) – e.g. Windows System • Porter: use of technology platform = resource to achieve competitve advantage Theoretical Framework – Back up • Strategies in managing technological innovations • Resourced-based approach: firms compete according to their different capabilities and strategies to cope with changing environment are strictly associated • First to market (take advantage of benefits from initial demand = extra profit before competitors respond) or follower (capture profit making opportunities, respond more accurately to customer needs) • Adoption of strategies is important in managing innovations and in making innovation happen • The changes of strategies due ever changing market competition influence the progress of innovation Theoretical Framework – Back up • Strategies in managing technological innovations • Resourced-based approach: firms compete according to their different capabilities and strategies to cope with changing environment are strictly associated • First to market (take advantage of benefits from initial demand = extra profit before competitors respond) or follower (capture profit making opportunities, respond more accurately to customer needs) • Adoption of strategies is important in managing innovations and in making innovation happen • The changes of strategies due ever changing market competition influence the progress of innovation Technology study & standard competition Comparative innovation cases of apple & microsoft TEAMWORK: Riccardo Raccis; Michele Sunda; Mattia Porta. Introduction • The first Personal Computer models were really expensive (20000$) and only people or organizations with technical knowledge and specific needs were allowed to get it. Introduction • Understanding the potential mass-market grow, two principal actors started to develop product for users with low competence, Apple and Microsoft. But which kind of product was needed by mass-market ? Technology push Demand pull Porter: Five forces analysis Threat of new Entrants -Low Threat: Needs of huge investment Bargaining Power of Buyers -High, PC was an unknown technology Threat of Rivalry among existing firms -Higer Threat, strong competition among existing firms Threat of Substitute Products -Low threat, the PC technology was unique Bargaining Power of Suppliers -Low, Intangible product does not require specific relation. Microsoft’s solution Threat of new Entrants: partnership with IBM Bargaining Power of Suppliers Windows allow every Software House to create programs compatible with him Threat of Rivalry among existing firms: partnership with IBM Microsoft Threat of Substitute Products -Not alternative of product for the same range of price Bargaining Power of Buyers -Commercialization through partner channel Threat of Rivalry among existing firms -It did not takes in account this threat Threat of new Entrants -It did not takes in account this threat Apple Bargaining Power of Suppliers: Apple products was both software and hardware. Motorola was the mono hardware supplier. Apple’s solution Bargaining Power of Buyers -The products Lisa and Machintosh were really expensive (10000$)/ low willingness to pay Threat of substitute product: disruptive policy Scurve analysis Historical evidences Thank you Technology strategies and standard competition Comparative cases of Apple and Microsoft Innovation Management Camilla Casciu, Lucia Demurtas, Aga Lubkiewicz Professor : Francesca Cabiddu Technology strategies and standard competition 1. Introduction 2. Theoretical framework 3. Methodology for analysing the platform creation process 4. Understanding the process of technological change in various industries 5. Case study of Apple and Microsoft's technology strategies 6. Generalisable principles synthesised from the case study analysis 7. Conclusions and avenues for future research 1. INTRODUCTION • Understanding the use of technology strategies and competition to establish technology standards. • The use of the new methodological framework platform in analysing a comparative case study. • The contribution of the new methodological framework platform in the area of innovation management. 2. THEORETICAL FRAMEWORK • Innovation and Innovation process Innovation is a process of transorming the technology frontier into the commercialised product/process innovation in a competitive market. The innovation process presents a Scurve, based on the efforts of the innovator to adapt a technological development (invention) for tranformation into an innovation (commercial product). • Five forces Porter's approach The use of competitive strategy seen as the way to achieve competitive advantage. The five forces of competitive position model are: 1. Relations with suppliers; 2. Bargaining power of buyers; 3. Threats of new entrants; 4. Threats of substitute products or services; 5. Rivalry amongst existing firms. The firm's strategy, influenced by these forces, has to find a position in a industry to defenc itself against the forces or to influence them in its favour. • Technology standards and platform Stardards can affect the environment of competition. There are two patterns of development: With uniform standardisation (among multiplayers), or without standards. • Strategies in managing technological innovations Being first to the market can help firms to take advantage of benefits from initial demand in the market and enjoy an extra profit until competitors can respond. • Strategies in managing technological innovations • Firms compete according to their different capabilities. • “Perfect competition was incompatible with innovation. As a matter of fact, perfect competition is and always has been temporarily suspended whenever anything new is being introduced.....” (Nelson and Winter and Schumpeter). • The adoption of strategies is important in managing innovations and in making the innovation happen. • The innovatory strategies can change over time. • The change of the strategies influence the progress of innovation . 3. Methodology for analysing the platform creation process • “Platform”, is used to describe a cluster of capabilities or competencies able of creating competitive advantage for a firm in terms of subsequent innovations. • Continuity of commercially successful innovations • Synthesises of different variables for use as indicators of technology platform ( Table 2) 4. Understanding the process of technological change in various industries •The innovation life cycle model is adopted as an approach to analyse the process of technological change in various industrial sectors. • The process of technological change in the video recording industry represents a succession of S- Curves. The successive Scurves represent the process of technological changes from magnetic recording technology to laser disc technology, compact disc technology and digital versatile disc (DVD)/high definition DVD (HD‐DVD) technology and Blu Ray disc technology. • The process of technological change in the computer industry represents a succession of S-Curves. The technological improvement follows the S-curve to reflect technology progression from mainframe, minicomputer, PC. • In the energy industry, the process of technological change presents an envelope of S-curves. • In the bank card industry ,the process of technological change presents a progress from the magnetic stripe technology towards the smart card technology. The process of bank card innovation diffusion presents a parallel substitution of technology. • In the mobile telephony industry, the innovation process, based on the theory of innovation life cycle, represents the generations of mobile system from 1G to 4G . A succession of S-curves represents versions of mobile communication Innovation Management_ Camilla Casciu, Lucia Demurtas Computer industry Video recording industry Bank card industry Energy sector Mobile telephony industry 5. Case study of Apple and Microsoft's technology strategies Strategies of Apple and Microsoft to cope with still changing competitive conditions. Competition At the beginning of competition between both companies, Apple decided about not licensing Mac OS to Original Equipment Manufacturer (OEM) hardware suppliers. Apple was not good informed, that Microsoft was a good follower who was ready to launch a similar product to MAC OS (Microsoft Windows). Strategy of not licensing shows that Apple omitted the importance of speed in using other PC’s manufactures distribution and they missed they chance to bring and innovation to the market. As a result Microsoft Windows was faster on the market than MAC OS, and MAC OS failed. Making a mistake with providing the not licensing strategy lowered Apple's capability to compete and limited the potential to have a competitive advantage. Microsoft At that time Microsoft made very good move and pursuit a low-cost strategy with which it could license Windows via OEM arrangements with PC manufacturers. Microsoft also used product bundling strategy which increased the demand for the product and reduced the scope of competing suppliers. The strength that Windows was distributed by global PC manufacturers made it good adopted and thought as a standard. Microsoft could enjoy a continuing competitive advantage from its ability to dominate the PC industry with the extension of Windows standards. 5. Case study of Apple and Microsoft's technology strategies Strategies of Apple and Microsoft to cope with still changing competitive conditions. Apple Competition for potential platform creation began for Apple when they launched Apple Lisa. But regarded to customers opinion, Apple set the price too high (Apple Lisa $10 000 while standalone PC $2 000). Still it was a big innovation because Apple Lisa ran as a closed system, which was preventing software development firms from writing application programmes. Even though for customers those innovative Apple’s machines was not seen as valuable for customers to purchase for that high price. In result Apple failed to establish a business platform even if it was an early mover in the PC Windows operating system market and might have established their technologies as standard. 5. Case study of Apple and Microsoft's technology strategies SWOT analysis of the strategic position of Apple and Microsoft. 6. Generalisable principles synthesised from the case study analysis Technology push and demand pull & Technology S-curves Case study analysis has shown that innovation diffusion depends not only on conventional technology push and demand pull models but also on dynamic interactions between them two. • • The level of technology adoption and diffusion might be seen as an S-curve. So the technology S-curves reflect the adoption, diffusion and market acceptance of innovation. With the improving technology from SMS to mobile Web (HTML and HXTML) and mobile client application, Apple and Microsoft launch their mobile innovations which helps spur the mobile market adoption. In response to the customers' demand for web-based applications and thirdparty applications, the S-curve of technological innovation progresses from mobile e-market towards mobile banking to provide value-added web-based applications. 6. Generalisable principles synthesised from the case study analysis Five forces Porter Porter’s research is significant to make a selection of strategies for Apple and Microsoft, particularly the strategies of mobile Internet and mobile commerce. CONCLUSIONS The study has shown that technology platform emerges from a combination of strategies and that the platform needs to be consistently upgraded/renewed to maintain a platform advantage. It could be argued that technology could render competitive advantage to innovators. However, over time, the technology platform in competition tends to be open to allow plug-in of various applications which would create increased value to customers. Journal of High Technology Management Research Technology strategy and standard competition Comparative innovation cases of Apple and Microsoft Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili The enviroment influence innovation Cupertino (Silicon Valley) California Steve Jobs had the wind in the sails Redmond (Washington) - Stati Uniti Bill Gates was the pioneer of the PC Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Tools used for the case study analysis of Apple and Microsoft’s technology strategies: 1) Innovation life cycle model 2) Five forces Porter’s approach 3) Technology standards and platform Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation life cycle model Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Technology Standards and platform Macintosh was born in 1984 High price High quality Niche product used by a few Windows was born in 1985 Average price accessibile to all Virtuous circle: more people use windows and more people will buy windows Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation Life Cycle Model: the S – Curve for Apple Technological change 1980 1990 2000 2010 Today Time Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation Life Cycle Model: the S – Curve for Microsoft Technological change 1980 1990 2000 2010 Today Time Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Where ’s revenues comes from? Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Where’s revenues comes from? 3% Microsoft business division 31% 35,10% Server and Tools Windows & Windows Live 23% 28% Entertainment and Devices Division Online Services Division Unallocated and other 28% Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Product Innovation Apple TV Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Product Innovation Office X-Box Windows Microsoft visual studio Zune Windows Phone SkyDrive Bing Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Apple High • -Low investment in Customer Service • -Average Marketing investment • -Human Resources count 80,400 highly qualified people • -Minimum investment in Research&Development (€ 3.5 billion dollars) REWAR D Low Low INVESTMENT High Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili • • • • High -Average investment in Customer Service -High Marketing investment -Human Resources count 127.104 qualified people -Substantial investments in Research&Development (€ 10.6 billion dollars) REWAR D Low Low INVESTMENT High Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili The Apple Marketing Philosophy Empathy The company will truly understand needs of the market better than any other company. Focus In order to do a good job they decide to eliminate all of unimportant opportunities. Impute People judge a book by its cover. The company may have the best product, the highest quality, the most useful software etc.. presenting them in a slipshod manner, they will be percived as slipshod; presenting them in a creative, professional manner, the company will impute the desired quality. Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Marketing philosophy Network Marketing Each windows product is compatible with another windows product. Be customer focused There are a lot of jokes about the customer service of Microsoft but if you really look at it, the reason why Microsoft is actually working is because help is available offline as well as online. Your computer might crash for any reason, but generally you are able to specify the reason for the crash and if you are a techie you will be able to rejuvenate it. Easy to use Make products which can be used by the youngest or by the oldest in the easiest manner. Like Nokia in mobile phones, Microsoft OS is known for its ease of access. The start button has been revolutionary. Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Apple’s Innovation Strategy to achieve competitive advantages • Focus on digital consumer opportunity • Simplify the consumer experience • Design the most beautiful products • Combine hardware, software and cloud • Expect to invent the next big thing Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation Strategy to achieve competitive advantages • Microsoft defines innovation as “the conversion of knowledge and ideas into new or improved products, processes, or services to gain a competitive advantage.” • The use of social media sites, and the ability to get immediate feedback and input from employees, customers and markets allows company to accelerate innovation. • Online, social collaboration also serves as a self-documenting form of innovation, developing a record of the innovation process to help identify, protect, and develop intellectual property. • Beyond software technology, new trends in manufacturing such as the rise of the “maker movement” and additive manufacturing have also lowered the threshold to bring innovations to market. Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili In the innovation battle, the winner does not necessarily offer the lowest price or provide the best thecnology, but often effective competition could be enhanced if an innovetor could establish its technology as an industry standards. When speaking about innovation it quickly becomes clear that leadership, commitment and culture count. While strategy, processes and technology play a large role, people matter. Having strong leadership for innovation is crucial. In fact, many companies are putting in place executive-level positions responsible for innovation. As more CEOs realize that they lack an organizational competency for innovation, the matter is evolving into a mainstream management competency and discipline. The bottom line is that formalizing innovation processes improves business value. Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Match slogans “Think different” (1997) “Designed by … in California” (2013) “There is an App for that” (2009) “Be what’s next” (2011) "I think, therefore iMac” (1998) “Your potential. Our passion” (2006) You’re going to need more popcorn! (2015) “Where do you wont to go today?” (1987) Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Pirates of Silicon Valley Innovation Management 2015 Students: Carlotta Cambarau, Sara Filippetti and Sonia Pili Innovation Life Cycle Model A Comparative Analysis: Apple Vs. Microsoft Casu Matteo Onida Antonio Pala Stefano Innovation Management 2014/2015 University of Cagliari How We Proceed • Introduction • Life Cycles and S-Curves • Porter’s Five Forces as innovation driver • Apple/Microsoft case presentation • Conclusions Innovation Management 2014/2015 University of Cagliari Introduction • Demand pull Vs. technology push patterns • Uniform standardization Vs. de-facto standardization • Porter’s Five Forces move innovation strategies Innovation Management 2014/2015 University of Cagliari Life Cycle Model Source: Vernon (1966) The model depicts the evolution from birth through maturity of an industry with rich opportunities for product and process innovation Innovation Management 2014/2015 University of Cagliari S-Curves Chart S-curves visually depict how a product, service, technology or business progresses and evolves over time. S-curves can be viewed on an incremental level to map product evolutions and opportunities, or on a macro scale to describe the evolution of businesses and industries. Usually the end of one S-curve marks the emergence of a new S-curve. Innovation Management 2014/2015 University of Cagliari S-Curve Charts Innovation Management 2014/2015 University of Cagliari Porter’s Five Forces Innovation Management 2014/2015 University of Cagliari Case Introduction Early 80s IBM was leader in computer hardware Supply 1981 The first “modern” PC was launched by IBM with MS-Dos freely powered by Microsoft 1984 Apple launched the first PC with MacOS with GUI Innovation Management 2014/2015 University of Cagliari Case Introduction 1985 Microsoft launched Windows first release 1993 Apple strove introducing the first pocket pc (Newton PDA) 2000s Apple’s mobile devices revolution Innovation Management 2014/2015 University of Cagliari Apple Strategy 1984 Apple aimed to establish its own standard by not licensing MacOS to OEM Suppliers Apple overconfidently assumed its bundle (own hardware+MacOS) to be stronger than competitors Innovation Management 2014/2015 University of Cagliari Apple Strategy Apple’s strategy failed due to the overlooking of new entrants in the market It limited the potential to create a successful business platform and to gain a competitive advantage Innovation Management 2014/2015 University of Cagliari Apple Strategy 2000s Apple has accomplished to launch innovative mobile devices, successfully applying its strategy of not licensing Through iPod, iPhone, iPad and ITunes Apple established a competitive advantage and market standards Innovation Management 2014/2015 University of Cagliari Microsoft Strategy 1985 Windows 1.0 distributed to OEM by license Low-price which allowed to reach a bigger customer segment: particularly private consumers Innovation Management 2014/2015 University of Cagliari Microsoft Strategy 2000s Microsoft has moved to mobile sector since windows mobile through to windows phone and acquisition of Nokia to produce Microsoft devices (Lumia series). Microsoft failed to establish its licensing strategy in the mobile sector and nowadays is following Apple’s bundling strategy Innovation Management 2014/2015 University of Cagliari Apple Innovations Mac Pro iMac MacBook Degree of innovation eMac - iBook iOS devices PowerBook Macintosh 1984 Innovation Management 2014/2015 1991 1999 2006 2015 Time University of Cagliari Microsoft Innovations Degree of innovation Windows 8 Windows 10 Windows XP WP8 Windows 95 Windows 1 1984 Innovation Management 2014/2015 Windows Mobile 1995 2002 2008 2015 Time University of Cagliari Conclusion • Innovation in technological sector is driven by both technology push and demand pull patterns; • Innovations derive by specific strategies which are influenced by Porter’s Forces; • Innovation depends on previous technology platform; • Degree of innovation through time could be represented by S-Curves Charts; Innovation Management 2014/2015 University of Cagliari Technology strategies and standard competition Comparative innovation cases of Apple and Microsoft Nelly Eysholdt | Filippo Figus | Juliane Leinweber | Fabio Muscas Platform: Theory enables the creation of products and processes that support present or future or past developments Life Cycle Model | Phases: Product Development Market Introduction Growth Maturity Decline/Stability S-curve Phases: Reflects the adoption, diffusion and market acceptance of innovation. In other words, it shows the “innovation life cycle” hat can be describe by the forces of technology push and demand pull and their interaction. Technological standards an established norm or requirement e.g. to technical systems To establish uniform engineering or technical criteria, methods, processes and practices Product Life Cycle | s-curve Apple Cases and Resume Was a market leader in the 1970s but lost it‘s position in the 80s, because it‘s strategy of not licensing MAC OS during the launch of Macintosh Launch of Lisa failed because of Microsoft being a closed system Has regained it’s competitiveness by the success of the iPhone (envisioning of mobile internet) The strong technology platform enables it to successfully launch subsequent innovations of PC, iPod, iPhone, iPad Attempts to establish is own technology (tablet IOS) as an industry standard Established a technology platform which allows it to launch further related software products (operating system, PC‘s servers software). Established it‘s business platform by pursuing a low cost licensing strategy of Windows via OEM arrangements with the Pc manufactures. The acquisition strategy to purchase software firms allows Microsoft to remain competitive in the operating system business and let establish Windows as an industry standard. The wide adoption and become a de facto standard helped Microsoft to enter in new business such as the internet browser, web TV, computer games. Leasons learnt | Conclusion Apple Mac development projects launch faster, smaller and much less expensive computers Reconceptualised the PC and transformation into the iPad Microsoft Consistently improving the technology platform and business platform by purchasing/aquiring software firms whose software applications could be bundled into the windows operating system In order to create competitive advantage it is important to establish an industry standard Thank you for your attention! Questions? MICROSOFT VS APPLE TECHNOLOGY STRATEGIES CASE STUDY: GIULIA CUCCU + APPLE MICROSOFT Acquisition Strategy (purchase software firms and soft. designer): • - Allow to remain always competitiveness in the operating system business Windows Os as industry standard • - Control delivery channels • - Own the customers • - Continuing advantage in the system market BRAND STRENGTH Established TECNOLOGY PLATOFORM + S CURVE for Apple and Microsoft This curve reflect the adoption , diffusion and market acceptance of innovation. 100 This curve is based to the improving technology from SMS to mobile Web and mobile client application. 75 50 25 Innovators 2,5% Early adopters 13,5% Early Majority Late 34% Majority 34% Laggards 16% 0 BARGAINING POWER OF BUYERS - Various market offers - Demand for extra features- product differentation - Product brand BARGAINING POWER of SUPPLIERS Industry competitors and Rivalry among existing firms - Technology suppliers - Size on mp3 player based on chip capacity - Fragmented supplier industry THREAT OF SUBSTITUTE PRODUCTS - Discman - Minidiskplayer - PDAs- Portable radios - Netbooks - Laptops MICROSOFT consistently improves its technology and business platform by purchasing/acquiring software applications could be bundled into the Windows operating system. APPLE after the experience with the Lisa project, launch smaller, faster and much less expensive computers. Apple used the knowledge learnt from other projects to build the product champions ( ex. Ipad ) THANKS FOT THE ATTENTION Analysis of the S – Curves technology strategies and standard competitionComparative innovation cases of Apple and Alexandra Čipáková Microsoft Gabriela Ferenczová Theoretical framework of S - Curves • Innovation is a process of transforming the technology frontier into the commercialised product/process innovation in a competitive market. The innovation process characteristically exhibits an S pattern. The stages along the S-curve are characterised by the efforts of the innovator to adapt a technological development (invention) for transformation into an innovation (commercial product). The innovation process can be described by the forces of technology push and demand pull or their interaction as triggers of innovation. The product life cycle (PLC) model • Vernon's Product Life Cycle is a classical model explaining the development as a pattern of product substitution (the S-curve pattern). • The phases along the PLC reflect innovation diffusion — the progress of product/process innovations along the stages of introduction, growth, maturity and decline. • PLC shows a progression of innovation from process innovation to product innovation. • The process of technological change in the video recording industry represents a succession of S-curves. • The period of innovation life cycle consists of technology substitutes to extend the life cycle of technology . • The envelope of S-curves describes the progress of innovation in the form of the improving video system over time. • The successive S-curves represent the process of technological changes from magnetic recording technology to Blu - Ray disc technology. • The process of technological change presents a progress from the magnetic stripe technology towards the smart card technology. • The process of bank card innovation diffusion presents a parallel substitution of technology (the two technologies are not independent as the smart card technology has not yet taken over the existing magnetic stripe card technology). • The level of technology adoption and diffusion can be seen as an S-curve. • The technology S-curves reflect the adoption, diffusion and market acceptance of innovation. • In response to the customers' demand for web-based applications and third-party applications, the S-curve of technological innovation progresses from mobile e-market towards mobile banking to provide value-added web-based applications. ECHNOLOGY STRATEGIES AND STANDARD COMPETITION Comparative innovation cases of Apple and Microsoft Riccardo Contu Università degli studi di Cagliari 04/2015 THEORETICAL FRAMEWORK • INNOVATION PROCESS • FIVE FORCES PORTER’S APPROACH • TECHNOLOGY STANDARDS AND PLATFORM • STRATEGIES IN MANAGING TECHNOLOGICAL INNOVATIONS THEORETICAL FRAMEWORK Innovation is a process of transforming the technology frontier into the commercialized product/process innovation in a competitive market THEORETICAL FRAMEWORK • INNOVATION PROCESS The innovation process usually follows an Spattern. The stages along the S-curve are characterised by the efforts of the innovator to adapt a technological development (invention) for transformation into an innovation (commercial product). The innovation process can be described by the forces of technology push (Schumpeter, 1939) and demand pull (Schmookler, 1962) or their interaction (Freeman, 1982) as triggers of innovation. THEORETICAL FRAMEWORK • FIVE FORCES PORTER’S APPROACH A firm's strategy is influenced by these forces and suggests the firm to find a position in an industry to defend itself against the forces or to influence them in its favour (Porter, 1980) THEORETICAL FRAMEWORK • TECHNOLOGY STANDARDS AND PLATFORM The ability to establish standards could provide a technology platform allowing the innovation to progress from a firm level towards a country or even a global level. THEORETICAL FRAMEWORK • STRATEGIES IN MANAGING TECHNOLOGICAL INNOVATIONS Firms, according to the resource-based approach, compete according to their different capabilities. Strategies to cope with a changing competitive environment are associated with the firm's capabilities. Under the model of Schumpeterian competition, being the first mover or follower in the industry not only influences the extent of innovation adoption but also the benefits secured. When the resources and capabilities required in the diffusion of innovation are not available within an economic entity, it is likely that innovators adopt collaborative strategy and vice versa. CASE STUDY OF APPLE AND MICROSOFT’S TECHNOLOGY STRATEGIES WHICH EVENTS ARE HIGHLIGHTED BY THE RED ARROWS? • MICROSOFT WINDOWS • MICROSOFT WINDOWS 95 • iPHONE • MICROSOFT WINDOWS • MICROSOFT WINDOWS 95 • iPHONE With these products Microsoft first and Apple further managed to reach a competitive advantage in specific sectors for their platform. • MICROSOFT WINDOWS • MICROSOFT WINDOWS 95 • iPHONE With these products Microsoft first and Apple further managed to reach a competitive advantage in specific sectors for their platform. PORTER’S FIVE FORCES ANALYSIS CONCLUSIONS The case study has shown that the innovators’ use of strategies is consistent with the potential of platform creation; The ability to establish the innovator’s own technology as standard provides a route to competitive advantage. This is due to the fact that standards can help create network externality effect through compatibility and moreover standards help tie in the customers since niche basis. and needs to be consistently upgraded or renewed to maintain advantage; Technology platform emerges from a combination of strategies and needs to be consistently upgraded or renewed to maintain advantage. ACCORDING TO YOU… WHO WILL BE NEXT ? THANK YOU FOR THE ATTENTION Technology strategies and standard competition: Apple vs Microsoft Roberto Arru, Luca Pisanu Theoretical process Strategy Technology standard Technology platform Competitive advantage Strategy • In the early years of competition, Apple in its launch of Macintosh adopt the strategy of not licensing Mac OS to OEM hardware suppliers As a result, the Mac OS failed to take off as quickly as Microsoft Windows • By pursuing a low-cost licensing strategy, Microsoft could license its Windows via OEM arrangments with the PC manufacturers Suddenly Microsoft Windows became the facto leader in the operating system market The S-curve 100 Microsoft Apple 50 0 Innovators Early adopters Early majority Late majority Laggards Technology Standard and Platform The strategy of not licensing lowered Apple’s capabilities and opportunity to became standards and limited the potential to create a business platform The wide adoption and de facto standard of Microsoft Windows operating system then served as a strong platform that helped Microsoft to successfully launch others products Apple’s competitive advantages • Apple Store The largest Apple center where you can find everythings products and the top experts in the industry • Lovemark The consumer becomes a testimonial of the brand Apple products. They are visually appealing, functional and easy to use • Partnership Apple has also partnered with some brands not related to the world of computer science and technology as Nike, Mercedes and The 20° Century Fox • Premium Price It has a policy of common prices for each category of its other. Apple applies to its products a premium price justified by innovative product, unique design and brand Microsoft’s competitive advantages • Low-cost prices Microsoft could enjoy a continuing competitive advantage from its ability to dominate the pc industry • Connectivity with multi-systems Software companies see Apple’s products compatible with their applications • Powerful technology Different types of electronic products as games, phone, watch etc… Thanks for your attention!!!