Exclusive Company Overview Brochure
Transcription
Exclusive Company Overview Brochure
Our STORY EXCLUSIVE is about choice, flexibility and control. With a complete suite of private aviation solutions, our team of leading industry professionals will work closely with you to craft a program that puts you in the driver’s seat. Whether you’re interested in Exclusive On-Demand* or the Exclusive Aero Club* program, our accomplished private aviation advisors are standing by and ready to assist you 24 hours a day 7 days a week. We invite you to discover the Exclusive difference. The First of its Kind to Introduce a Membership Program In 2005, Jason Johnson and Adam Klein founded Exclusive Charter Service Inc. today known simply as Exclusive. Originally designed as an On-Demand boutique membership program, the company has evolved into a full service Part 135 management firm over the past decade. With both a managed and an owned fleet, Exclusive has continued to keep the tradition of our dedicated advisors for that boutique service experience. In addition, we now offer a much larger variety of programs to meet the demands of most flyers. Exclusive is responsible for thousands of non-scheduled flights annually and has in the past 10 years operated with 0 incidents and 0 accidents. Exclusive leads the On-Demand and membership jet charter market. Where other companies have just started membership programs, we have had a decade to perfect our membership platform. who is exclusive? Our Core Values Exclusive is where Performance, Efficiency and Comfort meets Reliability, Safety and Service Excellence for the most competitive fixed hourly rates. Whether you prefer to "pay as you fly" or have one of our card programs, you can rest assure that our team will provide you with a solution and more importantly the follow-thru you expect to service your aviation needs. Always in Control We are not a fractional program, nor do we believe in the “timeshare” model. Exclusive owns and operates our aircraft thus eliminating any upfront acquisition cost to our members and puts our card members first in line so that they receive the benefits as the owner. Safety & Variety Our operating company Custom Jet Charter LLC, holds the Part 135 FAA certificate and both our owned fleet and managed fleet fly under Part 135 and hold the highest level of safety ratings including Argus and Wyvern ratings. We understand that not everyone has the same aviation needs. That’s why Exclusive has not limited our fliers to 1 or 2 types of aircraft but rather offer over 15 different aircraft types in our program. ON-DEMAND FLIGHT PROGRAM THE EXCLUSIVE DIFFERENCE o annual fees or •Nupfront cost. access •Gonuaranteed any type of aircraft with just four hours’ notice, to and from almost any location in the world. ccess to our •Ain-house fleet of Hawkers and Piaggios, in addition to our preferred network of almost 5,000 aircraft. ersonalized services •Pwith an Air Charter Consultant dedicated to servicing all of your travel needs. nhanced concierge •Eservice such as chauffeured car service, luxury car rentals, and VIP catering. We live in a world where business and life can move very quickly. The unexpected and tight-deadlines have become the norm. Exclusive’s On-Demand program is the answer to all your travel needs. EXCLUSIVE On-Demand is a worldwide air charter agency with bases that expand across the United States. We specialize in arranging On-Demand charter flights on a wide selection of private jet aircraft, ranging from Turbo Prop to large-cabin to ultra-long range jets. As a company, our goal is to build long-term relationships with our clients by providing exceptional service, in-depth industry knowledge, and meticulous attention to detail. We offer a unique alternative to aircraft ownership with our ability to provide On-Demand and membership services. We are a very unique brokerage that has direct access to our own fleet of aircraft in addition to our preferred network of over 5,000 aircraft that expands globally. With Exclusive On-Demand we do not require any upfront acquisition costs, monthly management fees or long-term contractual obligations. Instead, our On-Demand charter service allows us to provide our clients with convenience and flexibility, one flight at a time, without the inherent complications of fractional and whole aircraft ownership. As an On-Demand air charter agency, we act on behalf of our clients to arrange charter flights on the safest, most well-maintained aircraft under the command of a highly-experienced flight crew. At Exclusive, we take safety very seriously and we have gone the extra mile to become the first Wyvern Approved broker and Wyvern Wingman operator in the country. Every operator in the Exclusive network has been pre-screened through Wyvern and ARG/US to make sure every flight adheres to our very strict safety standards. If you are currently working with another broker in a membership program or new to charter, then we encourage you to learn about our competitive rates and what truly separates Exclusive from the competition. Our team is available 24/7 to assist you with any questions you may have. Welcome Aboard. Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com MEMBERSHIP PROGRAM The Exclusive Aero Club was born with nothing more than a decade of building the finest aviation firm to date. We have and continue to remain loyal to the very principle of our name; Exclusive. When you join the Aero Club we don’t tweet about it, we embrace it. Exclusive Aero Club membership with its current client base enjoys the anonymity and exclusivity they deserve. Membership is offered only through application or through existing Aero Club member referral. Members are all screened. Once accepted, members can revel in the benefits that reach far beyond private aviation. One of the most provocative aspects of being a member is receiving owner privileges without ownership commitment. AN EXCLUSIVE AERO CLUB MEMBERSHIP GUARANTEES THAT: •P ay only for the hours occupied • E xclusive catering menu that includes member private stock, complimentary on every leg. *card members only • E xclusive access to our “best-in-class” Piaggio Avanti IIs — we have the only program that offers the Avanti II •O pportunity to gain points on our *Exclusive Routes • Guaranteed hourly rates on Exclusive’s Light Jet, Mid Jet, Super Mid Jet and Heavy Aircraft •P riority Access to 24/7 SUV (U.S. and worldwide luxury SUV service) • Access to Exclusive concierge and lifestyle planning services • Option to choose between classes without additional fees •E xclusive access and rebates on our private yacht fleet made up of 125+ Trinity, Christensen, and Feadship yachts as well as 65+ foot luxury sailing catamarans •A ccess to the Exclusive Partner Network of hotels and private villas •A ccess to Exclusive events and networking programs •P riority on the fleet’s oneway or empty leg routes Two ways to BUY, two ways to FLY… CORPORATE 25,000 $ ONE TIME INITIATION FEE 12,500 24 HOUR $ ANNUAL DUES STARTING IN SECOND YEAR GUARANTEED ADVANCE NOTICE TO BOOK FLIGHTS INDIVIDUAL / FAMILY 15,000 $ ONE TIME INITIATION FEE 7,500 $ ANNUAL DUES STARTING IN SECOND YEAR GUARANTEED 24 HOUR ADVANCE NOTICE TO BOOK FLIGHTS Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com We Protect Your Precious Cargo OUR SAFETY PROGRAM Exclusive is a leader in the private aviation industry with safety standards that ensure our passengers step foot on only the safest aircraft available for charter. We have just celebrated a decade of safety excellence and we will continue to uphold the same levels of safety as industry leaders. • L eader in safety in the private aviation industry • Wyvern Approved operator and broker • F AA operators all meet FAA required regulations •Less than 10% of operators worldwide would qualify to be an Exclusive operator •C onsistent commitment to investing in our safety program • Part 135 operating certificate holder •W e only own, manage and charter aircraft that meet world standard aviation safety FAA Part 135 requirements The Wyvern Standard™ The Wyvern Standard™ is an enhanced set of safety measurement criteria. These are used to ensure that a specific level of air safety has been achieved and is maintained by an air charter operator. Wyvern maintains the leading worldwide marketplace for the business of air charter and the most comprehensive platform for the auditing and reporting of safety information for Part 135 and Part 91 private aviation companies. Since 1991 they have been a global leader in aviation audits with a purpose of elevating safety every day and promoting a positive safety culture throughout organizations. ARG/US TripCHEQ The CHEQ system has three major components: historical safety ratings, current aircraft and pilot background checks, and on-site safety audits. Analysis of these components results in three potential levels of safety rating: Gold, Gold Plus and Platinum. Each level reflects analysis and ranking based on increasing amounts of detailed information on the charter operator. The CHEQ system is the most comprehensive and detailed safety analysis program in the industry. The ARG/US TripCHEQ provide air charter customers with a comprehensive analysis of a company's credentials specific to a trip. Enter four pieces of information about your trip, and engage the resources of the largest aviation safety database in the world. The TripCHEQ system tracks pilot certifications, type ratings, accidents, incidents, violations, operator certificates, and operational control of aircraft. Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com AIRCRAFT MANAGEMENT WITH EXCLUSIVE AIRCRAFT MANAGEMENT PROGRAM, you will receive all the benefits of having your own in-house flight department but without the responsibility or overhead. Our highly experienced aviation professionals are dedicated to providing complete business private jet services that incorporate the highest standards of safety, technical assistance and customer service. Our management team has over 25 years of Part 135 experience and has serviced aircraft such as Piaggio, Cessna Citation series, Hawker, Gulfstream, Dassault Falcons, Bombardier, Embraer and Boeing. OUR MANAGEMENT MODEL Transparency is really what we are all about. Having your aircraft managed under FAA Part 135 regulations does not mean that your airplane is a charter airplane, it means that your aircraft is receiving the absolute safest and most scrutinized management oversight the world has to offer. It is proven that Part 135 managed aircraft are safer, retain more value, and even sell faster than Part 91 managed aircraft. The old way of managing an aircraft is to mark up everything, especially your maintenance. At Exclusive we charge one simple monthly fee and every cost associated with your aircraft is purely a pass thru. It is our mission to keep your cost as low as possible and offer the most transparent service in the industry. Having a Part 135 managed aircraft also gives you the flexibility to enroll your aircraft into our charter program. Chartering your aircraft to individuals allows you as an owner to generate revenue from your aircraft. Exclusive in the last decade has accounted for over 500 million of charter revenue on and off our fleet. Exclusive is the only company that has a charter brokerage division where our sales professionals are in every time zone, selling charters on a daily basis with your aircraft being their top priority. The Exclusive brokerage team holds a Wyvern Approval and rated as the top 3 brokerages to do business with in the world. We don’t hold any secrets to our success, we just work hard every day around the clock. EXCLUSIVE’S expertise, commitment and best-in-class private jet services are what set us apart from any other aircraft management company. We provide world class facilities and an unequaled degree of personal attention to your needs. At Exclusive, there’s no detail too small. Exclusive’s team of trip coordinators and customer account managers are available to address your questions and concerns 24/7. Although we operate around the globe and have multiple airport bases, our values and attention to detail will make you feel that we are on main street. To learn more about our management department, please call us at 1-888-522-0883 Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com We create once in a lifetime experiences that turn into Everlasting Memories WHO WE ARE We have over 40 years of experience in the yacht charter industry, we truly know what options to present to make sure you and your loved ones have the most unforgettable and enjoyable experience possible. Our team of highly skilled specialists are the pioneers in the travel world and know the ins and outs of luxury yachting better than anyone else in the world. Year after year, our charter services have maintained the highest degree of satisfaction allowing Exclusive to become one of the world’s most well-respected yacht brokerage firms. WHAT MAKES EXCLUSIVE UNIQUE? We are dedicated to finding the right yacht for every group. We have access to over 4,000 luxury yachts worldwide, allowing you to vacation in the most EXCLUSIVE of destinations. We go above and beyond to find the ideal luxury yacht that fits your most specific needs. We are constantly keeping up with new technology, rules and regulations and yachts new to charter. When you charter a yacht, you are able to visit places people only can dream about. We pride ourselves in delivering top-notch charters with exceptional service, every time. Just as every luxury yacht is different, so are the yacht charter experiences that we create for you. We are able to cater to virtually any request, whether you want a massage onboard or a seven-course wine and food tasting menu, no detail goes overlooked. We personally inspect each yacht, captain and crew to guarantee that you not only have the safest trip but the most extravagant experience possible. We ensure that you are on the best yacht for the best rate, every time. THE EXCLUSIVE EXPERIENCE We offer charters all around the world in hundreds of destinations, allowing you to make your travel dreams a reality. With the convenience and opulence of our yacht charters, this is the only way to see the world. The travel possibilities are endless! You can sip champagne from your deck in France while watching The Grand Prix or dive in the crystal clear waters of the British Virgin Islands. Our goal is to create a personalized travel itinerary that exceeds not only your needs but expectations. If it’s some fun in the sun you need, we’ve got you covered. We have an extensive array of toys and activities to feed your inner child, whether you have a need for speed on some jet skis, an affinity for sliding on inflatable water toys or a desire to fly high in the sky on a jet pack, no request is too large. All of these and more are accessible to you, it’s as easy as 1, 2, 3. We are a full service, around the clock yacht charter company. You simply make the memories; we will do the rest. Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com Contact EXCLUSIVE Exclusive Charter Service, Inc. 888.522.0883 www.EcsJets.com