Hotel Management

About Us
Our Brand And Properties
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2
Services Offered
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Awards And Accolades
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Contact Us
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Categories of Properties
SWISS-GRAND HOTEL / RESORT
Top-of-the-range upper upscale products targeted for key business and
resort locations.
SWISS-GARDEN HOTEL / RESORT
International upscale class properties that are at the forefront of market.
The brand represents value and consistency that is aimed at the
corporate and leisure markets.
SWISS-GARDEN RESIDENCES
Premier serviced apartments offering refined hotel facilities and services in
key cities and destinations.
SWISS-INN
International moderate to midscale class products renowned for
practical functionality and value; strategically located at business and
tourist districts.
“by SWISS-GARDEN” SIGNATURE COLLECTION
Specialized products with customized identity and boutique attributes
designed specially for the most discerning of the modern travelers.
Our Brands
Swiss-Garden International Hotel
Management Portfolio
SGI currently manages 11 hotels in Malaysia and Australia.
These hotels include:
Swiss-Garden Hotel Kuala Lumpur
Swiss-Garden Residences Kuala Lumpur
D’Majestic Place by Swiss-Garden
Swiss-Inn Chinatown Kuala Lumpur
Swiss-Garden Hotel & Residences Melaka
Swiss-Garden Beach Resort Kuantan
Swiss-Garden Resort Residences Sungai Karang, Kuantan
Swiss-Garden Beach Resort Damai Laut
Swiss-Inn Sungai Petani
Swiss-Inn Johor Bahru
Garden-Lodge Sydney, Australia
Swiss-Garden International Team
SGI brings together a range of complimentary skill‐sets within
its key personnel,
combining hotel transaction and development backgrounds with operations and asset
management, creating a
strong backbone to provide the full range of hotel
management skills.
Our team of experts possesses entrepreneurial spirit and are results-
driven with
knowledge and experience.
Adopting this experience and knowhow to your property through
approach is bound to deliver success to your hotel.
our methodical
Ricky Ang
Chief Executive Officer
Mr. Ang comes with more than 25 years’ experience in the
hospitality field.
He started his career with the Shangri-La group on the
island before relocating to Kuala Lumpur to assume key
positions in established hospitality brands like the Holiday
Inn group, New
World / Renaissance and the Hotel
Equatorial group.
Throughout his career, Mr. Ang has held various senior
management portfolios, both in Marketing as well as
Operations – including board member responsibilities for
hotel companies with
Vietnam and Myanmar.
properties in Malaysia, China,
Izudin Merican
Group General Manager
Izudin Merican has more than 27 years of experience in the Hospitality
industry, including 21 years in senior management positions. Izudin has
previously worked with
the Shangri-La International group and prior to
joining Swiss Garden International, Izudin was attached with the Marriott
group where he had held various key positions
such as Director F&B,
Director of Operations and General Manager.
Izudin is responsible for consolidating and standardizing the Company’s
regional operations, in order to facilitate future growth, drive higher service
levels and promote the Company’s focus.
A proven ability for developing and managing operational metrics, strategic
planning and execution, consolidating disparate systems, and managing
remote teams is critical to success.
Summary of Key Services
Swiss-Garden International provides the following key services to hotel owners:
Hotel Management
The hotel business environment is dynamic,
fast evolving and
Hotel Operator Selection
and Contract Negotiations
changing constantly. To
stay
Selecting the “right” hotel operator and negotiating the
International
best possible terms in a management agreement is one
believes in the right infrastructure, know‐how
of the most important decisions a hotel owner has to
and processes to support the operations and
make to ensure the optimal positioning, performance
ultimately performance for your hotel so that
and value of the asset.
sustain
these
competitive,
challenges
Swiss-Garden
and
it remains competitive and is able
to
outperform both local and global competitors.
SGI has demonstrated a proven track record of
successfully advising
Our approach to hotel management is driven
by three main objectives:
the owners of new‐build and
existing hotels in the optimal branding of their hotels
under the most favorable terms.
• Drive Financial Performance
• Deliver Operational Excellence
• Optimize Guest Satisfaction
Hotel Management
From the inception of a hotel project to the potential
We cover the entire process of a hotel’s planning, pre‐opening
re‐positioning of an existing hotel, we assist in devising an
and operations phase including the following areas:
optimal strategy for
a hotel project which results in the
highest value of a hotel investment.
• Review drawings and provide input with respect to the
most efficient, effective and relevant designs.
By leveraging our team of senior experienced hotel
• Manage the pre‐opening process and develop the
executives, we adopt a targeted, owner‐focused approach to
appropriate strategy for the optimal positioning of the
hotel management that results in superior financial results to
hotel.
owners.
• Identify the right “match” of executives for a hotel’s
management team.
Rather than taking a “one-standard” approach, we tailor the
approach to each hotel based on its specific needs by taking
into account its local market, competitive environment, and
facilities to unlock the value in the investment.
• Drive sales & marketing and revenue management to
maximize a hotel’s revenue.
• Set up procedures and financial reporting systems to
optimize cost structures and costs.
• Through our team of performance managers, monitor the
ongoing hotel performance on a daily basis.
2015 :
D’Majestic Place by Swiss-Garden
“Best Hotel & Resort Awards”
Malaysia Property Press Awards 2015
2012 :
Swiss-Garden Beach Resort Damai Laut
“Perak Tourism Awards 2012 for Best Resort – Resort Category”
Perak Tourism Awards 2012
2012 :
Swiss-Garden Beach Resort Damai Laut
“Best Brands in Hospitality – Golf Resort & Spa”
The BrandLaureate SME’s Signature Awards 2012
2012 :
Swiss-Garden Beach Resort Kuantan
“Best Beach Front Resort”
Hotel Club
Swiss-Garden International Hotels, Resorts and Inns
0 – 1 – 01, Swiss-Garden Residences,
2A, Jalan Galloway, 50150 Kuala Lumpur, Malaysia.
Tel : (603) 2725 1333
Fax : (6030 2725 1338
Email : [email protected]
Swiss-Garden Hotel & Residences Kuala Lumpur
117, Jalan Pudu,
55100 Kuala Lumpur, Malaysia.
Tel : (603) 2141 3333
Fax : (603) 2141 5555
Email : [email protected]
D'Majestic Place by Swiss-Garden Kuala Lumpur
376, Jalan Pudu,
55100 Kuala Lumpur, Malaysia.
Tel : (603) 2148 9988
Fax : (603) 2148 3888
Email : [email protected]
Swiss-Inn ChinatownKuala Lumpur
62, Jalan Sultan,
50000 Kuala Lumpur, Malaysia.
Tel : (603) 2072 3333
Fax : (603) 2715 2021
Email : [email protected]
Swiss-Garden Hotel & Residences Melaka
T2-4 The Shore @ Melaka River Jalan
Persisiran Bunga Raya,
75300, Melaka Tengah, Melaka, Malaysia.
Tel : (606) 288 3131
Fax : (606) 288 3377
Email : [email protected]
Swiss-Inn Sungai Petani No.1, Jalan
Pahlawan, 08000 Sungai Petani, Kedah,
Malaysia.
Tel : (604) 422 3333 / 2454 / 2664
Fax : (604) 423 3423 / (604) 422 4473
Email : [email protected]
Swiss-Garden Beach Resort Kuantan 2656-2657,
Mukim Sungai Karang,
Balok Beach, 26100 Beserah, Kuantan, Pahang,
Malaysia.
Tel : (609) 544 7333 / KL Sales Office (603) 2026 6200
Fax : (609) 544 9555
Email : [email protected]
Swiss-Inn Johor Bahru
Lot 512, Jalan Syed Muhd Mufti, 80000
Johor Bahru,
Johor, Malaysia.
Tel : (607) 218 3333
Fax : (607) 218 3334
Email : [email protected]
Swiss-Garden Resort Residences Sungai Karang
Jalan Kuantan-Kemaman, Mukim Sungai Karang, 26100
Beserah, Kuantan, Pahang, Malaysia.
Tel : (609) 518 2888 / KL Sales Office (603) 2026 6200
Fax : (609) 518 2999
Email : [email protected]
Garden-Lodge Sydney, Australia
17-23 Parramatta Road,
Haberfield NSW 2045, Australia.
Free Call : 1800 222 363 (Australia only)
Tel : (02) 9797 6111
Overseas Tel : + 61 2 97976111
Email : [email protected]
Swiss-Garden Beach Resort Damai Laut Persiaran
Swiss-Garden, Jalan Damai Laut, Off Jalan Teluk
Senangin, 32200 Lumut, Perak, Malaysia
Tel : (605) 684 3333 / KL Sales Office (603) 2145 3833
Fax : (605) 618 3388
Email : [email protected]
Damai Laut Golf & Country Club
Hala Damai 2, Jalan Damai Laut,
Off Jalan Teluk Senangin, 32200 Lumut, Perak,
Malaysia.
Tel : (605) 685 9333 / KL Sales Office: (603) 2145 3833
Email : [email protected]