SAP Master Data Governance for Enterprise Asset Management
Transcription
SAP Master Data Governance for Enterprise Asset Management
SAP Master Data Governance for Enterprise Asset Management Dean Fitt – Solution Manager, Asset Management Solutions, SAP SE Stavanger, 21 October 2015 What I’ll Cover § SAP solutions for Asset Information Management § SAP Info Steward to Manage Asset Data Quality § SAP Master Data Governance – EAM Extension § Summary § Questions © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 2015 2 | 2 Mastering SAP Plant Maintenance Enterprise Asset Management – master data challenges Delayed transition from build to run/operate phase Without accurate asset data, transition from build to operational phase can be delayed, affecting profitability and customer satisfaction Increased health/safety risks and lower productivity Due to omissions and inaccuracies in asset data, MRO work is delayed, decreasing uptime, increasing health/safety risks and reducing productivity Decreased profitability Plants in asset-intensive industries must run at optimum capacity to be profitable. Poor quality of asset data leads to missing parts or poor maintenance, affecting uptime © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 3 Business Drivers for Asset Master Data Governance Capital Projects Shutdowns / Turnarounds / Outages Operational Excellence Ineffective capital project information handover can add up to 1% to total capital project costs. ($1M additional cost on a $100M construction project). Maintenance and Construction activities performed during Shutdown typically result in 1000’s of asset master data changes. Transformational projects aimed at improving processes leading to increased productivity and profitability Mergers & Acquisitions Regulatory Compliance Data Quality Timely incorporation of newly acquired capital assets is essential for effective operations and maintenance, regulatory compliance and financial reporting. Fortune 500 firms in asset intensive industries typically incur 2000+ asset modifications per month requiring asset master data changes which can impact EHS performance Ensuring accurate, complete asset master data can have a direct impact on reducing environmental, health & safety risks, improving operational performance and maintaining regulatory compliance. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 5 Asset Management with SAP solutions Covering the complete asset lifecycle Project and Portfolio Management Asset Operations and Maintenance Environment, Health, and Safety Asset Network Idea Management Asset Strategy and Performance Incident Management Asset Information Collaboration Portfolio Management Asset Information Management Maintenance Planning and Scheduling Environment, Health, and Safety Compliance and Risk Management Asset Information Governance Project Management Maintenance Execution Environmental Emissions Management Predictive Maintenance and Service Resource Management Mobile Asset Management Management of Change Plan-driven Procurement Maintenance Safety and Permit to Work Contingent workforce and services procurement Project Connectivity Technology Enablers Enterprise Information Management © 2015 SAP SE or an SAP affiliate company. All rights reserved. Machine Connectivity 3D Business Visualization Mobile Experience Customer 6 SAP solutions for Enterprise Information Management (EIM) from Architect to Archive Before After Data Quality A D B C Data Integration Master Data Management GOVERN Content Management Data Discovery Information Lifecycle Management © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 7 SAP solutions for Enterprise Information Management (EIM) from Architect to Archive Understand Integrate Cleanse & Monitor Manage Associate Archive A D Before Data discovery to help profile, visualize, and understand data across an enterprise and how information flows across the organization Data integration and replication to help access, move, and load all data sources including both structured or unstructured data, Big Data sources, on premise or in the cloud After Data quality to help the business discover, measure, and improve data quality across all domains and sources at the point of entry SAP Information Steward © 2015 SAP SE or an SAP affiliate company. All rights reserved. B C Master data management and governance to Enterprise content management Information lifecycle management to provide reliable, consistent, and relevant information across multiple domains (e.g. material, customer, supplier, finance, asset) directly embedded into business process applications integrated with SAP Business Suite processes allowing enterprise wide collaboration to create, access and manage unstructured content within transactional applications define data retention periods, manage data storage and access, and ensure compliance with legal and regulatory mandates SAP Master Data Governance Customer 8 SAP solutions for EIM today – mature solutions Sample scenarios Understand Integrate Cleanse & Monitor Manage Associate Archive A D Information Governance SAP PowerDesigner Data Migration SAP PowerDesigner Trusted Analytics Before SAP PowerDesigner After B C SAP Master Data Governance SAP Data Services / SAP Replication Server / SLT SAP Information Steward SAP xECM by OpenText SAP ILM SAP Information Steward SAP xECM by OpenText SAP ILM SAP Data Services / SAP Replication Server / SLT SAP Information Steward SAP Information Steward SAP Master Data Governance SAP Data Services / SAP Replication Server / SLT SAP Information Steward © 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP Information Steward Customer 9 What I’ll Cover § SAP solutions for Asset Information Management § SAP Info Steward to Manage Asset Data Quality - GET it CLEAN § SAP Master Data Governance – EAM Extension § Summary § Questions © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 2015 10| 10 Mastering SAP Plant Maintenance SAP Information Steward – Measures Data Quality “Do you know the level of data quality within your systems right now?” © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 11 SAP Asset Data Quality Rapid-Deployment Solution (RDS) Data Quality Scorecard – quick access to a key data domain Drill into scorecard details Scorecard to measure DQ from a Data Steward’s perspective Key Quality Dimensions (KPI for data) Latest quality score Data quality score metrics © 2015 SAP SE or an SAP affiliate company. All rights reserved. Quality trend Customer 12 SAP Asset Data Quality Drill-down to a "list of failed records" Maintenance Plans > Integrity > Maintenance Plan without scheduling Next step is to remediate the master data e.g. create change request in MDG. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 13 End to End Data Quality Remediation Process Seamless notifications from Info Steward, follow-up embedded within MDG Workflows Information Steward Data Quality Scorecards fully integrated with Master Data Governance Business Processes • Cleansing Case can be created directly from failed records (highlighted) • Predefined validation rules and DQ Scorecards Create Change Request from failed records • Records dynamically filtered based on drill down in Scorecard © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 14 Asset Data Quality – Rapid Deployment Solution (RDS) The SAP Asset Data Quality rapid-deployment solution allows customers the ability to assess, validate and continuously monitor the quality of their asset master data. Simplify management of your asset data quality with SAP's industry-leading EIM tools and predefined content. Score and monitor asset data quality with SAP Information Steward SAP Business Suite SAP ERP 6.0 Information Steward (Java/FlexRules UI) Business Monitoring Profiling (EAM data = functional location, equipment, BOMs, maintenance plans, task list, orders, notifications, docs, etc.) Data Services Staging DB © 2015 SAP SE or an SAP affiliate company. All rights reserved. Plant Data Extract and transform asset master data from ECC with SAP Data Services Customer 15 Asset Data Quality – Scope of Rapid Deployment Solution (RDS) The scope of the solution includes processes for creating or changing business and validation rules, identifying corresponding data quality issues, and on-going analysis of historical data with continuous insight for SAP ERP. Key data domains include: What is included in the service offering: Functional Location Profile the 38 Asset Management tables Equipment Implement 55 pre-defined rules BOM Implement two data service jobs i.e. 1 initial and 1 delta Maintenance plan Task List Catalog Profile Configure 1 dashboard and 1 scorecard based on 6 pre-defined rules Direct access to SAP Asset Data Quality rapid-deployment solution from SMP: service.sap.com/rds-is-eam Direct access to the download center: http://service.sap.com/swdc © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 16 SAP Asset Data Quality Rapid-Deployment Solution (RDS) Examples of Asset Data Quality Rules Maintenance Plans / Items • • Safety Critical Equipment (SCE) with Maintenance Plan Items. Failed Records will indicate Safety Critical Equipment without assignment to Maintenance Plan Items. Bills of Material (BOM) • Identify spare parts that are not on a BOM (spare parts not on a BOM are considered obsolete) • Failed records show spare parts with inventory but not on a BOM. Technical Objects (Functional Locations / Equipment) • Check that the Technical Object has been modified in the last 5 years. • Failed records are Technical Objects that have not been modified in the last 5 years. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 17 What I’ll Cover § SAP solutions for Asset Information Management § SAP Info Steward to manage Asset Data Quality - GET it CLEAN § SAP Master Data Governance – EAM Extension - KEEP it CLEAN § Summary § Questions © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 2015 18| 18 Mastering SAP Plant Maintenance Process Excellence with SAP Master Data Governance APPROVE CHANGE BEFORE EXECUTE CHANGE E-mail phone call Collect information from various sources Local application Manual re-entry file upload custom interface MDG workflow One repository for insights about the impact of the change Audit trail check against application logic Enterprise services down-/upload ale AFTER © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 19 Create/Change an Equipment Master Basic Engineering Financial © 2015 SAP SE or an SAP affiliate company. All rights reserved. Warehouse § § § § § § § § § § § § § § § § § General Data Location Organization Structure Documents Sales Serial Data Warranty Data Classification Characteristics Measurement Points Partners Address Permits Linear Data Multi Lingual Texts Financial Asset Data Customer 20 Collect Information from Various Sources © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 21 MDG Enables a Logical, Role Based, Workflow enabled process Basic Engineering Warehouse Review and Approve © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 22 SAP Master Data Governance High-level architecture overview Optional EIM Parts Central System for Master Data Processes Client Systems Portal / NetWeaver Business Client ERP SAP Master Data Governance SRM User Interfaces, Roles, Work Centers Information Steward Workflows Validation Power Designer SAP Solutions for EIM SAP HANA Supplier/Customer Material Custom CRM Staging Data Services NetWeaver MDM Financial Change Request, Governance Model, Search and DQ Adapters, UI Framework, Analytics, Replication, Key / Value Mapping SAP ERP 6.0 EhP6 / 7 AS ABAP 7.x Integrate services for data cleansing, matching and consolidation © 2015 SAP SE or an SAP affiliate company. All rights reserved. Tight integration into SAP Business Logic and leveraging standard AS ABAP EAM On Premise Apps Cloud Systems 3rd Party Client systems are integrated via various channels (such as SOA, ALE, RFC, File) Customer 25 Master Data Governance’s Integrated Object Model Company Consolidation: Item, Group & Hierarchies, Unit, Break Down Category © 2015 SAP SE or an SAP affiliate company. All rights reserved. Basic & Classification Data Logistics Data GL Account/ Chart of Accounts Financial Reporting Structures: Balance Sheet, P&L Statement Cost Element/ Hierarchies Cost Center/ Hierarchies Profit Center/ Hierarchies Value Accounting ,Controlling and Consolidation Financials Material Supplier & Customer General Data & Descriptions Business Partner Attributes Central Data Roles Units of Measure Bank Details Identification Quality Data Tax Numbers Industry Sectors EAN, UPC Addresses with Usage and Versions Classification Business Partner Relationships Sales Data Supplier Attributes General Data Customer Attributes General Data Comp. Code Data Comp. Code Data Purchasing Data Sales Area Data Plant Data Storage & Warehouse Data Valuation & Costing Tax Indicators Customer 26 SAP Master Data Governance High-level architecture overview – EAM focus Central System for Master Data Processes EIM Solutions Client Systems Portal / NetWeaver Business Client ERP SAP Master Data Governance SRM User Interfaces, Roles, Work Centers Information Steward Workflows Data Services Staging Validation Power Designer NetWeaver MDM SAP Solutions for EIM SAP HANA CRM Enterprise Asset Management Domain EAM Change Request, Governance Model, Search and DQ Adapters, UI Framework, Analytics, Replication, Key / Value Mapping SAP ERP 6.0 EhP6 / 7 AS ABAP 7.x Integrate services for data cleansing, matching and consolidation © 2015 SAP SE or an SAP affiliate company. All rights reserved. Tight integration into SAP Business Logic and leveraging standard AS ABAP On Premise Apps Cloud Systems 3rd Party Client systems are integrated via various channels (such as SOA, ALE, RFC, File) Customer 27 SAP MDG, enterprise asset management extension by Utopia – Roadmap in phases Planned Customer can buy MDG-EAM by Utopia from SAP SKU #7014970 Pricing is by number of objects put under governance (similar to other MDG domains). In blocks of 20,000 Upgrades Customer will be entitled and receive product updates with additional objects and product capabilities via the standard SAP maintenance contract. Installed via applying new Support Pack from SAP Support Warranty Catalog Profile Functional Location BOM Object Links Work Centers Production Resources Measuring Points Task Lists Maintenance Plans / Items Classification Characteristics Service Master Linear Asset Management Licensing Equipment BOM Priority based on demand 2016 MRO BOMs Functional Locations Equipment Master Available Solution Extension Package Sold by SAP Includes: } Complete Data Models } Workflow } Change Requests } Data Replication Model } Business Rules } UI Configuration } Implementation Plan } Documentation Via SAP OSS like other MDG Domains © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 28 Master Data Governance Process Activate Requester Specialist • Creates Change Request for master data creation/update. Master Data Expert • Review and Maintain Equipment Data • Reviews change request and either activates or sends for rework. System ECC • Writes changes to database and triggers distribution. • Adds Equipment information Send for Rework This function allows you to implement an integrated process of master data governance that starts with a request to create or change an equipment (example), continues with processing and commenting by different expert users and stakeholders, and finishes with approval or rejection by authorized experts. All processing steps are supported by workflow. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 29 Search for Equipment © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 30 Create new Equipment © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 31 Add Detailed Data Reference, Manufacturer, etc. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 32 Pick up Workflow and complete data © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 33 Final check and activation © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 34 Check My Change Requests © 2015 SAP SE or an SAP affiliate company. All rights reserved. Requester Specialist Master Data Expert System ECC Customer 35 MDG - Enterprise Asset Management extension Adjust the User Interface to your needs n Defaulting n Personalization n Configurable via WebDynpro Efficient processing © 2015 SAP SE or an SAP affiliate company. All rights reserved. n Rule-based auto-fill n Drop-down lists and values pulled directly from EAM (ERP-PM) n Minimize inaccurate information & facilitate errorfree loading Customer 36 SAP Master Data Governance Change Request - Create Functional Location Efficient processing Change Request Header Changed Fields Highlighted © 2015 SAP SE or an SAP affiliate company. All rights reserved. n Rule-based auto-fill n Drop-down lists and values taken directly from EAM (ERP-PM) n Minimize inaccurate information & facilitate errorfree loading Customer 37 MDG EAM Features © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 38 SAP Master Data Governance Change Request Single Object Processing Tactical change focused. Configurable UI facilitates ease-of use and simplified processes © 2015 SAP SE or an SAP affiliate company. All rights reserved. Multi-Object Processing Accommodates multiple input methods. Supports multiple roles and stakeholders. Staging area enables complex, longer duration EAM data configuration & validation before loading Customer 39 Analyze your Process Metrics – SLA reporting of Change Requests © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 44 Full Audit Trail with Change Documents © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 45 BRF+ Rule Example Making Field Mandatory (Simple) © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 47 BRF+ Rule Example Derivation Rule from Equipment Maintenance Plant © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 48 BRF+ Rule Example Check External Equipment Number © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 49 What I’ll Cover § SAP solutions for Asset Information Management § SAP Info Steward to manage Asset Data Quality - GET it CLEAN § SAP Master Data Governance EAM Extension - KEEP it CLEAN § Summary § Questions © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 51 SAP Master Data Governance – Typical Process Flow External Providers External Services SAP Master Data Governance Master Data Staging Area Re-use existing business logic Integrate external services Data enrichment, duplicate check Collaboration Adaptable workflow Auditable change process 2 Maintain Central maintenance of master data in staging area Validate 3 Approve 1 Business Processes Replicate Replicate 4 3rd party EAM systems Automatic replication to non-SAP and SAP systems SAP ECC Enterprise Asset Management Adaptation / enrichment in local systems 5 Adapt © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 54 SAP Master Data Governance, EAM extension by Utopia Centrally govern asset master data on top of SAP Business Suite A natural extension of the business processes running in SAP EAM, providing out-of-the-box, enterprise asset management master data governance to centrally create, change and distribute master data. Governance Enables governance, compliance and transparency through integrated staging, approval and central audit trail Consistent Data Delivers consistent definition, authorization and replication of key SAP EAM master data entities Integration Native integration with SAP Business Suite and SAP ERP, including EAM (ERP-PM) Re-use Re-use of SAP data model, UI and existing business logic and configuration for creation and validation of master data Data Quality Can leverage SAP Information Steward and Data Services for data quality and enrichment © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 55 “You pointing at it won’t help! I still have to create a material master, add it to the BOM and task list, serialize it, release it twice, stage it, transfer and confirm it. Come back a week on Wednesday” © 2015 SAP SE or an SAP affiliate company. All rights reserved. 57 Thank you Contact information: Dean Fitt [email protected] © 2015 SAP SE or an SAP affiliate company. All rights reserved.