Family Insurance Needs - UIECE.com: Insurance Continuing
Transcription
Family Insurance Needs - UIECE.com: Insurance Continuing
Family Insurance Needs Table of Contents Chapter One Life Insurance How much life insurance do I need? Immediate Expenses Future Expenses Calculating Major Functions Term Insurance Annual Renewable Convertible Decreasing Level Deposit Level Term Cash Value Insurance Straight Life Preferred Risk Interest-Sensitive Whole Life Universal Life Modified Endowment Contract Adjustable Life Variable Life Survivorship Life Single Premium Life Endowment Insurance Blended Policies Family Protection Blended Policies Credit Life Travel Insurance Choosing a Company Review Questions Chapter Two Health Insurance 8 10 11 13 19 21 22 22 23 23 23 25 26 26 27 28 31 32 33 35 36 39 40 41 41 42 42 43 Introduction Presented Bills Medicare Medicare Part A Medicare Part B Medicare Part C Medicare Part D State Universal Health Care Programs Legislation Affordable Health Care for America Act The Health Care and Education Reconciliation Act of 2010 Prevention and Public Health Fund Community Care Transitions Program Community First Choice Options Independent Payment Advisory Board Effective in 2012 Effective as of 2013 Effective as of 2014 Effective 2015 Effective 2018 Benefits for Children Benefits for Young Adults Benefits for Early Retirees Benefits for Senior Americans Benefits for Minorities Benefits for Disabled Americans Benefits for Veterans and Military Personnel Benefits for Small Businesses Providing Sufficient Medical Personnel Where Are We Headed Dental Policies Incidental health Care Protection Health Coverage for Overseas Travelers Blanket Health Insurance Group Credit Health Insurance Pet Insurance Review Questions Page 1 United Insurance Educators, Inc. 44 46 52 53 54 55 56 56 56 56 57 58 59 60 60 60 61 62 63 64 64 67 67 68 70 71 72 73 75 76 77 77 78 79 79 81 82 Family Insurance Needs Chapter Three A Child's Insurance Needs Life Insurance There are advantages Health Insurance Review Questions 84 85 85 86 Chapter Four Planning for Retirement Pre-Planning Where will the money come from? How much is enough? Annuities; what are they? Annuity Development Reinsurance network Two-tiered annuities Investment Options Immediate Annuities Payout period Refund Annuity Straight Life Annuity Joint-and-Survivor Annuity Immediate Variable Annuities Using Variable Annuities for Retirement 11-point Checklist Deferred Annuities Equity-Index Fixed Annuity Accumulation Annuity Which annuity is Best? What is annuitization? Seven-Pay Life Insurance Exclusion ratio Why would a policyholder annuitized? Bail-out Provision What are some advantages of annuities? FDIC / BIF / SAIF Pass-through Insurance 1035 Tax-free Exchange Guaranteed Death Benefit Are there any disadvantages? Pension Plans ERISA Defined Benefit Plan Defined Contribution Plan ESOPs Long-Term Care Insurance 87 88 89 90 94 94 95 96 97 97 98 98 98 99 100 102 103 104 105 105 106 108 108 110 112 113 113 114 117 120 121 124 124 125 125 126 127 Why buy a LTC policy? Defining Policy Benefits Long-Term Care Contracts Integrated Policies Hospice Age-rated Policies Types of Care Facilities Qualifying For a Policy No Policy Covers Everything Activities of Daily Living Tax-Qualified Long-Term Care Contracts Understanding the Difference in Benefit Triggers Federal Criteria Assessing the Need Realistically Speaking Asset Inventory Liabilities Estate Planning Tools Asset Transfer Government Sponsored Programs Reverse Mortgages Paid Family Member Accelerated Life Insurance Benefits The Largest Payer of LTC: Medicaid Asset transfers for Medicaid Eligibility Any Income Available Review Questions Page 2 United Insurance Educators, Inc. 127 129 130 132 134 136 137 137 138 140 140 142 143 144 144 146 148 148 150 150 151 153 154 155 156 158 159 Family Insurance Needs Chapter Five Disability Insurance Who needs disability coverage? Why not practical to 100% of income How much coverage is needed? Social Security SSDI & SSI Workman's Compensation Degrees of Disability How soon should benefits begin? How long should benefits last? Managing the DI Benefits Where is DI coverage available? Employer Provide Disability Coverage Association or Group Disability Multiple employers Trusts Individual Disability Coverage ARDI Uniform Policy Provisions Approaches to Selling Description of Optional Provisions Waiver-of-premium Provision Nonoccupational Provision Transplant Provision Rehabilitation Provision Non disabling Injury Provision Preexisting Conditions Provision Free Look Provision Common Riders Return of Premium Rider COLA Rider Social Security Rider Purchase Option Rider Residual Disability Income Family Income Rider Accidental Death & Dismemberment Occupational Classifications Special Circumstances Is Underwriting Necessary? Adverse Selection The Agent's Role in Underwriting The Underwriting Process Moral & Morale Hazards The Underwriting Decision Social Insurance SSDI & SSI 160 162 162 163 163 166 166 168 168 169 170 170 172 173 174 174 177 177 178 178 179 179 179 179 179 180 180 180 180 181 181 182 182 182 183 185 185 186 187 188 190 192 193 194 Qualifying for SSDI Qualifying for SSI Following Application for SS Benefits Definition of SGA RFC Life and the Application Supplement Security Income Who is eligible for SSI Commonly asked Questions Review Questions 194 194 195 197 198 198 200 200 201 203 Chapter Six Paying for College Introduction Tips for savings for college Expenses incurred for college Estimating College Expenses How much does a family need to save? What is the best way to invest? Bank Accounts Certificates of Deposit College Savings Bank Bonds Life Insurance Annuities Mutual Funds UGMAs or UTMAs 2503(c) Minor's Trust Prepaid Tuition Plans Financial Aid Ways to Keep Expenses Down AP Courses & Exams The Family Plan Alumni Discount Attending Community College Notes Page 3 United Insurance Educators, Inc. 204 205 206 207 208 209 210 210 213 214 215 217 219 221 222 222 223 226 226 226 227 227 228 Family Insurance Needs Chapter Seven Wills, Probate & Trusts Wills Intestate Codicils Homemade Wills Joint Wills Living Wills Rule of Revocation Testamentary Trust Probate Living Trusts Homemade Trusts Funded Trusts Standby Living Trust Revocable Living Trusts Bypass Trust General Power of Appointment Trust QTIP Irrevocable Life Insurance Trust Charitable Remainder Trust Charitable Lead Trust Avoiding Probate Revocable Living Trust Disadvantage Power of Attorney Guardians, Conservators & Committees Irrevocable Living Trust Types of Irrevocable Living Trusts GRIT Uniform Gifts to Minors Testamentary Trusts Q-TIP / Q-DOT Combination Trusts Trust Record Keeping Trustees Planning for Death Joint Accounts Choosing an Attorney Special Provisions Spendthrift Clause Ademption Real Property & Personal Property Simple Fee Estates / Life Estate Remainderman / vested & contingent Special Agreements Domiciles & Property Ownership 229 229 231 234 234 235 236 237 237 238 240 241 241 243 244 244 244 245 245 245 245 246 247 249 250 252 254 255 255 256 257 258 258 259 261 263 264 266 268 269 270 271 271 272 Concurrent Ownership JTWRS Gifting & Other Property Disbursement Third Party Transfers A Sham Gift Preferential Dower / Statutory Share Per Stirpes / Per Capita / Specific Bequests Secondary & Tertiary Beneficiaries Following Legal Procedures Self-Proving Wills Property Transfers Selecting Trustees & Other Representatives Executor / Executrix Administrator / Administratrix Settling the Estate after Death Common Property Agreement Empty or Non-Funded Trusts Preparation for postmortem managmt. The Gross Estate Funeral Planning Review Questions 273 273 275 277 278 279 280 281 282 283 286 287 288 291 291 292 296 297 298 301 304 305 Chapter Eight Divorce Retirement Accounts QDROs Defined Contribution Plans Defined Benefit Plans Property Life Insurance Health & Medical Insurance Social Security Wills Review Questions Page 4 United Insurance Educators, Inc. 306 306 307 308 309 310 311 311 312 314 Family Insurance Needs Chapter Nine Agent Ethics Ethics What are ethics? Our Past Becomes Our Present Who Determines Ethics? Virtues Ethics Decisions Promoting Ethical Behavior Egoism versus Egotism What is the Scope of Ethics? What does it take to be a moral person? What do I want my legacy to be? EXAMPLE #1 EXAMPLE #2 What are our responsibilities? Selling Ethically Education Getting Education in a Timely Manner Laying Out Policy Benefits & Limitations Full Disclosure Policy Replacement Why would an agent replace their own? When the Agent Allows Misconceptions When Premium Appears too High Obtaining Proper Signatures Keeping in touch after the Sale Selling the “Fast Buck” Items Commingling Funds Following Regulations Competency Simultaneous representation Admitted Assets Consolidated Assets Investment Grade Issues Mandatory Securities Valuation Reserve Capital Ratio Net Premium Income Surplus Reinsurance Review Questions 315 316 318 319 320 321 323 326 327 329 330 332 333 333 335 336 337 340 341 343 343 345 346 346 347 348 349 349 352 353 355 355 355 356 357 357 358 361 United Insurance Educators, Inc. 8213 – 352nd Street East Eatonville, WA 98328 Fax: (253) 846-7536 www.uiece.com Email: [email protected] Page 5 United Insurance Educators, Inc. Family Insurance Needs Welcome Welcome! Welcome to the Family Insurance Needs course. This course provides continuing education credits; it does not provide pre-licensing credits. The Family Insurance Needs course is designed to provide accurate insurance-related information. It is not intended as selling material or to provide any type of professional or legal advice. Since this material is gathered from multiple sources, there may be differences of opinion expressed or implied. The course material is subject to change as laws or customs may change. This course may not to be copied or used in any manner without express written authorization from United Insurance Educators, Inc. All courses offered are the sole property of United Insurance Educators, Inc. with all rights are reserved. Agents are required to complete their own work; this includes reading the text and personally taking the test. It is not permissible or legal to copy another’s work or to have any individual complete the work on behalf of the certifying agent. Certificates of completion may be denied or credit hours rescinded if all state and regulatory requirements are not followed. Family Insurance Needs is designed to benefit the field agent by broadening his or her knowledge. Since change is laws are always possible, this course may be periodically revised. No book or manual is ever completely "up to date" due to changes in federal or state regulations. In most cases, little is lost or left out since the general principles of insurance remain fairly stable. Those facts or figures that may change should be noted in industry brochures. We also find it nearly impossible to catch every statement that may seem ambiguous or awkward to the reader; the same may be said for punctuation and spelling. Our computers are in charge of spelling, but errors may still sneak through. Our punctuation people are dedicated to their craft, but with constant and numerous revisions, it is a most difficult job. Perhaps it could be said that the authors and proofreaders, like the agents who read this, have Welcome United Insurance Educators, Inc. Page 6 Family Insurance Needs Welcome not yet reached perfection. Author and educator, Robert Mehr, has stated: "criticism is the disapproval not of those having faults, but for having faults different from those of the critic.” We couldn’t have said it better. We appreciate you business and thank you for ordering from United Insurance Educators, Inc. We know you have many choices in the education field. We compile new courses each year, but much of the information is repetitive since there is only so much that may be said on any given topic. As long as the course number is different from others that you have completed this will not pose a licensing renewal problem. United Insurance Educators, Inc. 8213 352nd Street East Eatonville, WA 98328 Telephone: (253) 846-1155 FAX: 253-846-7536 Email: [email protected] www.uiece.com Welcome United Insurance Educators, Inc. Page 7 Family Insurance Needs Chapter 1 - Life Insurance Life Insurance Insurance covers one's life, health, liabilities, possessions and property giving the assurance of a better financial future. In the book, Consumer's Guide to Insurance Buying by Vladimir P. Chernik, it says Americans buy most of the personal insurance written in the world. While this may be rapidly changing as other countries meet and surpass the United States in affluence, it is clear that we value what is often termed “peace of mind.” Insurance is not something that can be seen, touched, and flaunted so why do we buy so much of it? While the reasons are varied we clearly believe in having this protection. Since we do buy so much insurance, the goal would seem to buy the best products for the goal we wish to attain. Furthermore, the avoidance of unnecessary insurance is important since wasted dollars are lost dollars. How much life insurance do I need for my family? Adequate financial planning generally includes some form of life insurance. For the young person just beginning a career and family, life insurance creates their estate. As assets are accumulated this may change, but initially it is the life insurance policy that allows financial stability to be provided for another. The next question is, of course, how much life insurance does the family need? There are many ways to determine the right amount to purchase although not all agree on how this should be determined. One procedure suggested by Judith Briles in her book Money Phases is using 60 to 75 percent of the actual yearly income based on the age of the spouse. If there are two working individuals, both incomes will need to be considered. Even if one of the two partners stays home it is important to consider the services provided by that individual. His or her death would mean someone else must care for the children and maintain the home. Today most families survive on two rather than one income. Few parents are fortunate enough to be able to remain home to rear their children. One parent households must especially be aware of the needs of the children since their support could not be transferred to a second individual. Chapter 1 United Insurance Educators, Inc. Page 8 Family Insurance Needs Chapter 1 - Life Insurance The goal is to leave the living spouse with enough money to replace the deceased spouse's lost earnings. For example, let's say the husband makes $40,000 a year and he is 35 years old. Take the earnings for the year and multiply it by between 6.0 and 8.0. Using these figures, the family would need between $240,000 and $320,000, which would be the recommended amount of coverage. The following chart lists goals that may help in determining the actual amount of insurance needed. Current Age: Percentage of gross earnings $23,500 $30,000 $40,000 $65,000 Insured/Spouse Ages: 25 Insured/Spouse Ages: 35 Insured/Spouse Ages: 45 Insured/Spouse Ages: 55 75% 60% 75% 60% 75% 60% 75% 60% 6.5% 7.5% 7.5% 7.5% 4.5% 5.0% 5.0% 5.5% 8.0% 8.0% 8.0% 7.5% 5.5% 6.0% 6.0% 6.0% 8.5% 8.5% 8.0% 7.5% 6.5% 6.5% 6.0% 6.0% 7.5% 7.0% 7.0% 6.5% 5.5% 5.5% 5.5% 5.0% The New Money Dynamics by Venita Van Caspel suggests taking the family's present monthly salary multiplied by 70 to 75 percent (using the higher percentage if there are three or more children). Assuming the monthly income is $4,000 per month, multiplied by 70 percent it comes to $2,800 per month that must be covered by insurance. Whether or not the family could make it on the reduced income must be considered of course. If there would not be any decrease in family spending following the death of the major wage earner more coverage may be needed. Whether or not the major wage earner lives may not affect some future needs, such as college, mortgages, retirement needs, and so forth. It is not necessarily prudent to cover all these future costs by life insurance, but such expenditures must still be considered. It may be determined that college, for example, could be handled by the children through grants and scholarships. It is not always necessary for the parents to fund education, especially if the remaining parent is low income (providing the child with additional funding avenues). Once the final figure is arrived at it does not necessarily mean the amount of life insurance that will be purchased. While life insurance is intended to fund the futures of those left behind the premium cost must be affordable today. It may be Chapter 1 United Insurance Educators, Inc. Page 9 Family Insurance Needs Chapter 1 - Life Insurance necessary to begin with a lower amount or look at using some term insurance in combination with cash value insurance. In New Money Strategies for the '90s by Terry Savage, it suggests the prospective client take: • The annual budget, • Figure out how it will increase as the family grows, • Take the percentage of income that is expected to be contributed and, • Multiply it by at least five. This provides the client with an idea of the amount of life insurance coverage that may be needed. In the book From Cradle to College by Neale S. Godfrey, he suggests using an estimation future of expenses by following four steps: 1. Immediate expenses: When a death occurs (especially a sudden death) there are immediate expenses that must be handled. To do a complete job, it is necessary to consider the consequences of both spouses dying within a short time of each other, such as might occur following an automobile accident. Immediate expenses are those that occur at or immediately following death and generally speaking, because of the death. Immediate expenses could include funeral costs, probate costs, estate taxes, uninsured medical costs, and so forth. (a) Funeral costs can range from the elaborate to a simple casket funeral. Funerals always cost more than we expect them to. Nationally, a simple funeral can range from $6,000 to $10,000. The more elaborate the ceremony, the more one can expect to pay. Unfortunately, when an individual dies unexpectedly immediate family members tend to confuse guilt over personal interactions with grieving. As a result, more than necessary is often spent on funerals because it is very difficult to make wise choices at this time. Those who pre-plan their funerals have made the lives of those they love much easier. (b) Probate is the legal process that validates the will after a person dies making sure the debts are paid and the deceased's wishes are carried out. Most wills go through probate, especially if the deceased has property in Chapter 1 United Insurance Educators, Inc. Page 10 Family Insurance Needs Chapter 1 - Life Insurance their name, has given property to their children or other relatives and friends, or set up trusts. The probate procedure will probably include attorney fees, filing fees, court fees, and fees to the executor. Although each state may have varying procedures for probate, they will generally be similar procedurally. Even so, a move from one state to another means the will must be reevaluated because some of the differences can greatly affect how a will is probated (especially where assets are concerned). (c) Federal estate taxes come into effect on an estate when it is valued in excess of the federally stated amount. The exact amount has changed from time to time so we will not state it here. State taxes vary; some states have death taxes and some do not. States may allow a person to pass their entire estate to their legal spouse tax-free. A person will want to consult with a CPA or tax specialist to see what applies in their state. When an individual moves to a different state, again they must reevaluate the procedures that will be involved. (d) Medical costs are often involved in a sudden death, but even a lingering illness resulting in death is likely to have medical care costs involved. If a person dies with medical costs that were not covered by their health insurance or some other type of policy, it can be financially devastating to the family left behind. There is no way to know what medical costs may total up to, but we can do some planning. Obviously, the practical thing is to have a good health care plan in place, but with fewer employers offering health care and costs of private individual medical insurance skyrocketing in most areas, this is not always the situation that exists. There may be no easy answers to this dilemma, but some type of planning is essential. 2. Figure the future expenses families can expect to incur. Future expenses represent a much more substantial category since they can involve virtually anything your client desires. Typically they include money for family living expenses, emergencies, childcare, education - all the day-to-day and longterm expenses that a person may plan to cover with a paycheck and their investments. Some items cross over into multiple categories. A mortgage, for example, is both a current and future expense. Some individuals elect to have separate mortgage insurance so that the home would be automatically paid off, but mortgage insurance is actually life insurance; it simply has a different name attached to it. Therefore, it could be covered under a policy specifically for that purpose or it could be covered under one broad life insurance policy. Chapter 1 United Insurance Educators, Inc. Page 11 Family Insurance Needs Chapter 1 - Life Insurance (a) Determining monthly expenses is often taken from the family budget if there is one. If no budget is currently in place (and in writing) the agent has a tougher job. It is necessary to include many things: insurance, groceries, clothing, dry-cleaning, gasoline, and even the weekly family outing to the movies. Each family will have their own priorities regarding what they consider to be necessary spending. At this point, merely listing everything is the goal, not necessarily trying to insure the entire list. Determining life insurance amounts can only be accomplished after such lists are made. (b) We mentioned earlier that mortgage insurance could be included in one broad policy or covered under an individual policy specifically aimed at paying off the mortgage. If the family is renting, they will be using that monthly figure with inflation of rental prices factored in. If the mortgage is on a fixed rate it is easier to calculate, but if the mortgage is a variable contract, those rising mortgage premiums must be considered. If the homeowner chose an interest only mortgage, he or she must be aware that they must eventually begin paying principal. In many cases, this will equate into a doubling of the mortgage payment. Of course, selling the home and buying something more moderate could cut down these expenses. If local markets are currently performing poorly, however, it may not be so easy to accomplish. (c) Childcare expenses may be part of monthly expenses. If one spouse stays at home with the children currently, that person would likely have to go to work to cover the family expenses should the working spouse die. Even if both parents were working, the remaining parent would still have to cover childcare since this tends to be an ongoing situation until the children reach an older age. Quality childcare is expensive. If a grandparent can be relied on it may not be a consideration, but who could guarantee their constant availability? As the children grow, full-time childcare can move to part-time childcare and then to no childcare. Reevaluation of a family's insurance needs must continually happen. At some point the family may readjust the amount of life insurance required, decreasing the benefits as circumstances change. (d) Funding college expenses must consider each child separately since each child may have different requirements. College expenses can vary widely. Local and community colleges may be less expensive than out-of-state colleges, for example. Private colleges are often Chapter 1 United Insurance Educators, Inc. Page 12 Family Insurance Needs Chapter 1 - Life Insurance more expensive than public colleges are. Recently the cost of education has been increasing steadily so what is true today may not be sufficient ten years from now. Attempting to cover the cost of college will be expensive and insurance companies may not issue a policy that makes an individual worth more dead than alive. Sometimes insurance companies will require the proposed insured to prove that the family needs the added coverage. (e) Along with general living costs, a family may want to cover cars loans, bank loans, and credit card debt as future expenses. Since covering absolutely everything may not be possible, however, the family may have to categorize and provide cash only for the most important items. Usually the goal of life insurance is not to pay for everything and not even to cover general expenses forever. Rather the goal is to get the family financially situated and allow the remaining worker time to establish him or herself in a career that provides sufficient income to pay living costs and provide a secure retirement. This may mean going back to school to obtain a wellpaying career. (f) Every family should have an emergency fund. If one has not previously been established or if it was depleted due to the insured’s death, another must be set aside. Most professionals recommend setting aside three months of after tax income for emergency expenses. For those clients who cannot even establish and maintain a Christmas club account, it may be difficult to ever establish an emergency fund even following payout from a life insurance policy, but the suggestion must be made. 3. Calculate all assets that currently exist that could go towards covering expenses. When calculating assets, include pension plans, current life insurance, and Social Security survivors' benefits. (a) If a person is covered by a pension plan at work, he or she may want to check with their pension administrators to see if there would be a lump sum survivor's benefit payable upon the spouse's death. If there is, include this among the assets listed. (b) Currently owned life insurance, including employer purchased group life, should be included in an individual’s assets. Chapter 1 United Insurance Educators, Inc. Page 13 Family Insurance Needs Chapter 1 - Life Insurance (c) Social Security survivors' benefits can be a major source of income when the primary breadwinner dies. The monthly payment received depends on the percentage of a certain number that the Social Security Administration (SSA) calculates for the person, based on current savings records. The surviving spouse would only receive these benefits if he or she were less than 60 years of age or taking care of children under the age of 16. Once all children reach age 16, benefits stop. If the surviving spouse is caring for a child that was disabled prior to age 22, he or she will receive benefits for as long as the child remains disabled. SSA will pay benefits to surviving children until age 18 regardless of whether or not their mother or father receives benefits. To accurately calculate Social Security benefits, individuals may call a national toll-free number or visit their local Social Security office to fill out the appropriate forms. Social Security administrators will compute these benefits for you. 4. Subtract all assets from all expenses. The difference will be the amount that the individual may want to cover with life insurance proceeds. Again, the goal is not to insure everything, but rather to allow the remaining spouse to gain a financial foothold and proceed on his or her own. All expenses minus assets = insurance needs. For most families, Social Security Survivors’ Benefits are a major source of income when the breadwinner dies. When calculating insurance needs this income source should be included. If this is not done excessive insurance may be purchased and this means higher than necessary premiums. The survivors are paid monthly. The amount is based on the deceased's earnings record calculated by the Social Security Administration. Individuals would be wise to periodically check on the figures that the SSA has recorded. It is possible for earnings to be incorrectly applied. If such errors are not found and corrected within a specific time period, those earning credits may be lost. The credits under SSA are called the primary insurance amount. The actual amount the survivors receive depends on several factors. They are: 1. The amount of past earnings, 2. The age when the person dies, Chapter 1 United Insurance Educators, Inc. Page 14 Family Insurance Needs Chapter 1 - Life Insurance 3. The ages of the surviving family members, and 4. The amount of income the remaining spouse earns. A surviving spouse with no minor children does not qualify for Social Security. The spouse could begin receiving Social Security at age 60, age 50 if the spouse is disabled. A surviving spouse caring for young children who does not have substantial earnings might qualify for Social Security. If the surviving spouse earns less than a specified amount, which changes periodically, Social Security pays the full benefit. If the spouse earns more than the specified allowed amount, the benefit amount is reduced by $1 for every $2 of earnings above the specified amount. When figuring a life insurance amount, remember that income from investments, pension benefits, or insurance proceeds are not included as income for the Social Security survivor’s benefit. A divorced spouse who was married for at least ten years prior to legal separation is also eligible for survivor’s benefits. Benefit qualification would end when the divorced spouse remarries. Although Social Security pays benefits for the term of the child's disability, if the child marries benefits cease. Social Security pays benefits to the surviving children. This is the case whether or not his or her mother or father receives benefits. Children can receive Social Security until age 18. If the child is still in high school, they receive benefits until their 19th birthday. Social Security has a maximum family benefit. Social Security has a maximum family benefit. Therefore if three or more in the family are eligible for Social Security each person may not necessarily receive the full amount otherwise allowed sine the family is allotted a total maximum benefit. There are numerous ways to calculate insurance needs. An agent can only advise based on his or her method of calculation. It cannot be emphasized enough to make sure the family is not underinsured. Life insurance plays an important role following a person’s death; life insurance formulas insure that correct amounts exist. The purpose of life insurance is to temporarily replace income, to take care Chapter 1 United Insurance Educators, Inc. Page 15 Family Insurance Needs Chapter 1 - Life Insurance of large obligations, and settle debts. It is not a measure of a person's love for their family. The most important part of planning for a family's insurance needs is personal analysis. This is the first step. Many professionals feel the potential policyholder must take an active role in analyzing their needs, which is why questions are asked during the first meeting between the agent and client. When the client plays an active role he or she is less likely to have buyer’s remorse following the sale, but more importantly, they will understand the purpose of the contract they bought. Unfortunately this is seldom done. Most people have no idea how much insurance they need, relying instead on their agent. The need for insurance coverage may be less, the same, or more as time goes by. Polices must be periodically reviewed and adjusted as needs change or new situations develop. This would especially be true if additional children join the family through birth, adoption or marriage. Remember, the purpose of life insurance is to cover the family if the insured wage earner dies prematurely, and to provide immediate cash for estate taxes. If the policyholders purchase a home and the remaining spouse cannot afford to make the payments alone, insurance must cover this possibility along with whatever other obligations exist. The goal is to develop and implement the best insurance plan for the client's needs. Following personal analysis if the client decides that life insurance is needed other steps will follow. A complete analysis often allows the client to make a comfortable decision quicker and without the uncertainty that often follows purchase of non-tangible items. Once the need for insurance is established and accepted by the client and the amount of potential benefits analyzed, the next step must address realistic insurance benefits and premiums. It could be possible to insure every future need, but that often is not practical. While the buyer knows their family's needs and personality he or she may not know how to determine the best type of insurance to fit their needs. The agent is likely to ask specific questions, which might include: • Do you want just enough life proceeds to maintain your current standard of living? • Do you want to cover specific debts rather than maintain a specific standard of living? • Do you want your family to receive enough cash to pay for current lifestyles for a specific time period, such as five years? Chapter 1 United Insurance Educators, Inc. Page 16 Family Insurance Needs Chapter 1 - Life Insurance • Is your family provided death benefits from an employer or pension plan that could offset the insurance you personally pay for? Questions and the resulting answers are used to guide the family during their decision-making process. Questions help focus on the actual intent of the insurance and avoid under- or over-insuring. When deciding how much coverage to purchase be aware of duplication since that can result in paying needless premium. Most families have many financial needs; it is important not to waste their income on benefits that may not be necessary. The first step is personal analysis. The second is deciding how much insurance is necessary. Not everyone believes life insurance is the only answer to future financial security. If the individual does not wish to rely entirely on life insurance then realistic views and goals must be established and practiced. Usually an ulterior method means a wealth-building program. While most financial planners are completely in favor of wealth-building programs, few people can immediately put together enough assets to adequately protect a family, pay off a mortgage, or eradicate existing debt. If the individual were to prematurely die and had not diligently saved, the family would certainly suffer the consequences. Therefore, even when saving is the goal, life insurance is still typically the starting point. While most experts would not call life insurance an investment, it is a necessary financial protection. While the goal is to provide financial security, some policies do accrue a cash value. In some cases, life insurance might even be used along side financial investments and may occasionally be used like an investment. However, this is not the typical goal of life insurance. When life insurance contracts become confused with investments, their proper use may be overlooked. There are three types of insurance: legal, mandatory and voluntary. Each type has specific contracts involved. Life insurance is voluntary since people choose to buy or not buy. Other types of voluntary insurance include automobile coverage, homeowner’s coverage, and multiple types of health insurance coverage. In each voluntary case the policyowner made the decision to buy the policy and pay the premiums. Chapter 1 United Insurance Educators, Inc. Page 17 Family Insurance Needs Chapter 1 - Life Insurance Before an individual purchases life insurance, he or she should be aware of the programs already operating on their behalf. Some possibilities include Social Security, Workmen's Compensation, state unemployment insurance, disability insurance, Medicare (for those over age 65 and over), and various state and federal welfare programs. Some types of insurance are mandatory, such as Social Security and Medicare payments. Others, like life insurance contracts are voluntary. Obviously some of insurance we have, such as Worker’s Compensation benefits, will not help a family when the major wage earner dies. Agents often work with three principles of insurance, which are: 1. The age of the buyer and his or her responsibilities that determines the need for insurance. Individual consideration must be exercised. If the person is single, does not own a home, has little debt, and works at a job regularly he or she probably does not require much life insurance; perhaps only enough to pay for a burial. If the individual is married with children, making house and car payments, and has additional debt he or she more likely to need and buy life insurance. 2. Inflation affects the security provided by insurance. Economic stability directly affects the security you purchase. It is not wise to build future economic stability on fixed returns, such as life insurance. Erosion of the dollar over the years will cause a financial loss of buying power, which is why we constantly advise revisiting the amounts and types of insurance currently in place. 3. Despite the name, there is really no all-risk insurance. Loopholes exist, even in the best plans. However, it is possible to purchase coverage that does provide security, even if every single item is not covered. Insurance is based on compromise (“I can’t afford to cover everything, but I can cover most of it”). The agent and consumer decide which items must be covered, which items he or she would like to cover, and which items could be eliminated if coverage were not available or not affordable. According to The Consumer's Guide to Insurance Buying, "the major rule in insurance buying is to seek protection first; all other considerations are secondary. It is better to buy a policy for a lesser amount but with fewer exclusions than the other way around." It is important to comparison shop, even when it concerns insurance. It may be possible to reduce premiums without affecting coverage. Sometimes paying premiums annually will reduce the total amount paid. Term insurance is usually less expensive than cash value policies, but it is important to Chapter 1 United Insurance Educators, Inc. Page 18 Family Insurance Needs Chapter 1 - Life Insurance pay attention to how term rates increase with age. Older-age applicants may find better values in cash values but it is important to look at all avenues. There are many books advising consumers to research their own insurance prior to seeking out an agent. With the number of insurance policies that can now be purchased online, the agent is in danger of job loss in some insurance areas. However, it is difficult to ask the questions that need asking without having a career agent available. It is unlikely that any online website will be able to skillfully determine the amounts of insurance needed, for example, although there will be basic formulas available. Whether or not the client is able to successfully compute this may be questionable. Online agents are generally available to answer the questions, but to completely understanding any policy purchased online the insured must read the entire policy. It will give them valuable information and actually all policies should be completely read, but let’s be realistic: few consumers do so. All policies will tell the reader what is covered, for how much and, most importantly, what is excluded (not covered). Insurance agents make themselves available to answer consumer questions but a community located agent does much more than that. He or she is there when a death occurs to help with paperwork, provide support, and make suggestions regarding any coverage that might be in place. Internet companies are probably going to continue and the services they provide are often excellent, especially when it comes to price comparisons, but agents also provide a needed service; there is room for both in the marketplace. Major Functions Life insurance provides two major functions: family income if a spouse dies and estate liquidity. The policy owner may have a sizable estate, own a house, have a stock portfolio and even own a lucrative business. If he or she were to die the family could be left with little actual cash to cover the day-to-day expenses however. Life insurance provides instant cash. Without life insurance, the family may have to sell assets to cover expenses. For example, let's introduce you to the Barnes. They are a family of three: Charles, Jazelle and Jade. Charles owns a towing business, a home on a couple acres of land and a collection of antiques. When he suddenly dies in an auto accident the estate is left with little cash. Jazelle does not want to mortgage their home and doing so would take 30 to 45 days, if it were even possible considering the probable need to probate the estate first. There may be continuing income from the towing business if she has a driver available to Chapter 1 United Insurance Educators, Inc. Page 19 Family Insurance Needs Chapter 1 - Life Insurance continue the jobs. Charles loved his antiques and they are valuable, but finding an immediate buyer may not produce the best price. Additionally, it may be very difficult for Jazelle to sell something Charles loved so much. If Charles has a life insurance policy his family will have immediate cash without selling or mortgaging their home. This will also provide time for Jazelle to familiarize herself with his business and possibly continue it to support her family. Life insurance provides two major functions: 1) Provide the family with income should a spouse die, and 2) Provide liquidity for the estate costs. Once the insurance needs of the family have been completed, the agent may move on to the next step: choosing the best plan for the family's situation. There are three major kinds of life insurance with numerous variations of each type: 1. Term, 2. Cash value, and 3. Endowment. Life insurance is a contract and it is unilateral (the contract terms may not be changed). The contract stipulates that for a financial payment (the premium), a specified party (the insurer) will pay another party (the insured) or his beneficiary, a defined amount of money upon the occurrence of death or some other specified event such as disability. Once both the insurer and the insured enter into the contract, the insurer cannot back out as long as the premiums are paid in a timely manner. While most agents have personal preferences, nearly every type of life insurance works well in some specific situation. The experienced agent makes the best use of each type of life product rather than attempting to use only one type for every case. Life insurance companies rate prospective policyholders with what is called mortality tables. This is the base for calculating cost per thousand dollars of a life insurance policy. Each year people grow older, so the chances of dying become larger. The first table used by insurance companies was the American Experience Table, which was based on statistics gathered between 1843 and 1858. During that time, out of 1,000 men age 35, statistically 8.95 of them died during that year. The Chapter 1 United Insurance Educators, Inc. Page 20 Family Insurance Needs Chapter 1 - Life Insurance second table the insurance companies were required to use was the Commissioners' 1941 Standard Ordinary Table based on death statistics between 1930 and 1940. During this period of time the death rate for men at age 35 was 4.59 per thousand or almost half the rate listed in the previous mortality table. In 1966, the insurance companies were required to use the Commissioners' 1958 Standard Ordinary Table based on death statistics between 1950 and 1954. Obviously this would be an outdated table, but this was the last required table to be used. On this table, the rate per thousand dropped to 2.51. Every year Americans tend to live longer because of many reasons, one of them being the advance of medical technology. Choosing an insurance company that uses the most current mortality tables will insure your clients are receiving the cheapest premium rates. Insurance companies are not required to go back to old policyholders when new mortality tables come into use even though it would reduce their premiums. They will continue year after year to charge at the old mortality table rates. Term Insurance Term life insurance does not build cash reserves; unless it is combined with another vehicle such as an annuity, there is never any cash available, except upon death. Term insurance provides protection for a specified time period (the term stated in the contract). If the term is not renewed (often at higher prices because the insured is now a year older), the coverage ends. Term insurance is widely used by young individuals who need substantial coverage but cannot afford or do not want cash value products. Those favoring term insurance often feel strongly that cash value products are a waste of premium dollars. Not everyone agrees with this however. In some situations term is the best product but that is not always true. There are reasons why cash value products, even though the cost may be initially higher, makes more sense for the situation. Term insurance may be ideal for many families because the insurance needs of the family decrease as the children grow and become less dependent upon the parents or as assets are accumulated that offset the need for life insurance. Although term insurance does not necessarily have to decrease, some types do. Under term insurance contracts: Chapter 1 United Insurance Educators, Inc. Page 21 Family Insurance Needs Chapter 1 - Life Insurance 1. The insured must die before the term expires (the period of time under which the policy is effective). Term insurance may be purchased for as short as a one-year term or for a twenty-year term or longer. 2. At the expiration of the term, the insurance ends. A new term may be started, however, depending upon the insurers terms of the policy. A person may not have to prove they are still insurable with some types of plans. Some term policies will provider coverage for life; they can be renewed for as long as the insured lives. 3. The cash outlay (premium) is relatively low, especially at younger ages. As the insured gets older, term insurance premiums increase. Even within the various types of insurance there can be subcategories. Term insurance has basically four categories, although there can be variations of each. The four types are: 1. Annual renewable term insurance, which is renewable each year regardless of the insured’s health. The premium will be higher each year. David is in-between jobs and cannot afford the premiums of a whole life policy. David can take out an annual renewable term until he can afford to purchase a whole life policy if that is what he decides he wants at that time, which accumulates cash value. Another option for David is choosing to build up his own cash values through annuities, stocks or bonds. Many agents advocate term insurance combined with a wealthbuilding plan. This approach is often referred to as “buy term and invest the difference.” Once David had accumulated sufficient assets, he could then drop the term policy if he felt there was no longer any need for it. 2. Convertible term insurance allows the insured to exchange the policy without evidence of insurability. The exchange often means converting to a whole life policy or an endowment-type policy. Henry may choose to purchase a convertible term policy, which offers lower premiums, until he can afford the whole life policy he really wanted. Convertible term guarantees the ability to change to another type of policy within the same company even though a health problem may develop that would otherwise make him uninsurable. When Henry is shopping for insurance, he will want to make sure he chooses an A+ (A.M. BEST Rating) company with programs that he likes. If he chooses a company that is rated lower there is the danger that they may go out of business or otherwise experience something that makes conversion less Chapter 1 United Insurance Educators, Inc. Page 22 Family Insurance Needs Chapter 1 - Life Insurance desirable. If Henry chooses a company that has limited policy change choices, then the convertible term policy did him little good in the long run unless the program he wanted is still available. It is advisable that the insurance be rated highly by several different rating companies, not just by A.M. Best Company. This hopefully would give a higher chance that the company would be around for the long haul. 3. Decreasing term is often called mortgage insurance because it is used to cover the decreasing mortgage on a fixed-rate loan. The death benefit decreases over a specified period of time although the premium usually remains level. Jaime just bought a house. He could purchase a term policy that would decrease benefits along with the decreasing amount of the mortgage loan; this is called Decreasing Term Insurance. The premium usually remains level even though the death benefit that would pay off the mortgage is decreasing as Jaime pays the mortgage down. 4. Level term insurance generally has both a level death benefit and level premium cost for the entire term of the policy. Michaels' parents bought a house and they wanted to purchase insurance to cover the mortgage. They are both 50 years old. Level term insurance will cost more initially than a decreasing term policy, but they will come out ahead if they keep the policy for 15 to 20 years. This is because the premium stays the same, even with the increasing age. A decreasing term policy would increase the premium with age. Whole life would have been more expensive due to the cash value that would have been acquired over time. Remember, term insurance acquires no cash value. Deposit Level Term Deposit Level Term is a level term policy in periods of 10, 15 or 20 years. The policyholder makes a premium deposit to the company as evidence of their intent to retain the policy for the specified number of years. Deposit Level Term was designed to reward the person who did not cancel their policy after a couple of years, which costs the insurance company in commissions to the agent, placing the policy in force initially, paying for the health examinations, etcetera. According to The New Money Dynamics, of every three new policies written today one is lapsed Chapter 1 United Insurance Educators, Inc. Page 23 Family Insurance Needs Chapter 1 - Life Insurance within two or three years. Two things can happen if the policyholder does not lapse the policy: the policy owner either completes the number of years or dies within the period. If the policyholder lives to complete the period, the insurance company will normally return the policyholder's premium deposit doubled or more and tax-free. In the event of the policyholder's death some companies may return the premium deposit to the beneficiary, while others will pay the maturity value as an additional death benefit. The maturity value is the amount it would have grown to if the policyholder had lived to the end of the contract period. At the end of the term, the policy owner will have various options. If the policyholder still needs protection for their dependents, he or she may want to renew for the same contract terms or the policy owner may want a different benefit amount or time period. All premiums for all life insurance policies are based on a mortality table; as an individual grows older his or her rate of insurance per thousand will increase because the insurer’s risk increases. Modified Premium Whole Life contracts are policies that have the same basic provisions. Instead of automatically converting to some form of term however, they convert to whole life coverage if the policyholder makes no other choice. Modified Premium Whole Life does not affect the essential elements the policyholder may want for their coverage. Tax laws are such that this designation may save the company considerable amounts in taxes. A tax expert should be consulted anytime a policy is purchased with tax concepts in mind. Insurance agents, financial planners and other specified financial designations may not agree on the types of insurance a consumer should purchase, but generally all types fit somewhere. The disagreement among agents can be confusing to the buying public since they lack the same information agents and planners have. Unfortunately, this sometimes results in consumers not trusting any agent or planner. When consumers know what they want, even if the agent feels they are misinformed, documentation is essential. This would especially be true if the agent feels the buyer is making a large financial mistake. Even though the buyer may realize it was his choice, his heirs will probably not know this following his death. Documentation is always important, but especially in this type of situation. Chapter 1 United Insurance Educators, Inc. Page 24 Family Insurance Needs Chapter 1 - Life Insurance If Great Aunt Hazel felt she had a whole life policy that was inadequate for retirement, an agent could give Hazel an understanding of why she is right or wrong, depending on the information provided. People often believe what they are told without doing the research to get accurate knowledge. If the prospective client is dead-set against cash value insurance, for example, we may want to do what they wish rather than push what we believe to be true, but with full documentation in our files. Cash Value Insurance Whole life insurance may be known by several names including permanent insurance, straight life insurance or ordinary life insurance). It is the most commonly sold life insurance. Most people have at least heard of whole life insurance but their knowledge is typically limited to the fact that it accumulates a cash value. Educating the prospective clients is a time consuming job, but the advantages are great. Taking the time improves the agent's creditability and sales success - time well spent. Knowledge allows the client to choose an insurance program that best suite their insurance needs; when the client understands the program they purchased they are more likely to keep the coverage. Consumers may have read that agents sell whole life insurance for the high commissions. It is true that commissions are higher for cash value products than for term insurance but the career agent will place the type of product that best fits the client’s needs. A client that clearly prefers term insurance should, of course, be presented with the product they want. As previously stated, documentation is essential. Whole life or permanent insurance has several characteristics including: 1. The premium remains level throughout the policy's lifetime. 2. The contract builds up cash reserves in the early years, which allows the company to maintain level premiums even though the insured becomes older and a higher risk. Increased age would normally trigger higher premiums. These reserves also bring about a cash value that may be borrowed by the policyholder or may be taken as surrender proceeds if the policy is canceled. Chapter 1 United Insurance Educators, Inc. Page 25 Family Insurance Needs Chapter 1 - Life Insurance 3. A whole life contract, by definition, can be kept at the same premium level for the lifetime of the insured. Both straight life and limited payment life are variations of whole life policies. Under a limited payment life policy, premiums are payable over a shorter period of time (a limited period of time). Because premiums are paid over a shorter period of time they are higher. In effect, one might say the cost is the same but the policy owner is just paying off the contract sooner. It can provide a lifetime of coverage and, again, with premiums payable for the specified period of time: 20 years, 30 years or paid up at age 65 (which would be a variable number of years depending on one's current age). At the end of this time period, the policyholder’s premiums are "paid up" with no additional premiums due. This type of policy does a disservice to young families since it seldom delivers the quantity of protection needed at a price that is affordable. Young families are looking for life insurance protection, not cash values. Paying higher premium rates early in life when fewer dollars are available would not make sense. A straight life policy offers the cheapest type of permanent life protection. The policy cannot be canceled for health reasons and it has a cash value. The greatest advantage of straight life policies is its ability to convert to other types of insurance within the same company. The policy owner can borrow on the policy or receive a surrender value if the policy owner decides to withdraw from the program. A disadvantage of straight life insurance is its cost. For the same premium amount, a term policy can be acquired with greater death benefits. Premiums and policies will vary from company to company so price shopping is always a good idea. Another disadvantage of straight life policies is the time required to pay up the premiums. If the policyholder fails to acquire it early enough, premiums may continue to be due after the policyholder retires. This type of policy is conservative and is for conservative people. There are also modified whole life policies and preferred risk whole life policies. A modified whole life policy typically begins at a lower cost for a specified time period; then the premiums are higher for the remainder of the premium period. Modified plans usually have lower initial cash values than would a corresponding face amount in a typical straight life policy. Preferred risk policies, as the name implies, usually requires applicants to be in better than average health at the time of application. Preferred risk policies are often sold to professionals or others in low risk occupations. Also, these policies are sometimes sold in higher face amounts. The premiums may be slightly less Chapter 1 United Insurance Educators, Inc. Page 26 Family Insurance Needs Chapter 1 - Life Insurance than standard policies. Preferred rates (which are obviously lower) are given to policyholders having lower risk factors. Before a preferred rate is quoted, agents must determine that the prospective policyholder meets the criteria. This is done through basic health questions. Of course, even after doing the best "screening" available to the agent the insurance company may still approve the client with "standard rates", which are higher. Interest-Sensitive Whole Life Interest-sensitive whole life (ISWL) products were introduced in the late 1970s in response to the fears and concerns of the universal life products. The universal life products allow a measure of freedom for the policyholder, and this freedom sometimes means a stop in premium flow. The need for a product to beat these disadvantages was born in the interest-sensitive whole life product. The interest-sensitive whole life (ISWL) policies were the start of the no-frontload options. The costs were divided up by applying a rear surrender charge that vanished over a 20-year period. The client was rewarded for staying with the insurance company with a contract that extracted no expense charges other than the mortality fees. Those who surrendered the policy early were charged these fees. Premiums were fixed, but a version of the policy would vanish based on current assumptions. The commissions on these types of policies compared to older types of whole life products. The ISWL policies seemed to offer the advantages of both whole life and universal life. As this type of policy became popular competing companies came up with variations of this whole life product. Universal life plans moved to a similar no front loads to compete. Some competing companies mounted a defensive position of cautioning agents not to overstate interest values. It still happened of course and many states took legislative action as a result, requiring the presentation forms turned in with applications. Since there are so many conflicting views on policies, here are some basic points to help: 1. One of the advantages of universal life is that it is more flexible than either whole life or interest-sensitive whole life. Chapter 1 United Insurance Educators, Inc. Page 27 Family Insurance Needs Chapter 1 - Life Insurance 2. On the other hand, whole life and interest-sensitive whole life products provide better guarantees than universal life. 3. Whole life, universal life or ISWL will not perform forever on current interest rate assumptions. As an agent, know what interest has been used to determine dividends. If it is the same as the universal life or ISWL, it is subject to change. Universal Life Insurance Universal life products are cheaper than whole life, but more expensive than term life. Universal life insurance is a hybrid of whole life insurance policies with a tax-deferred investment program included. It offers adjustable features that allow policyholders to change the face amount or the premium level to suit the family's changing needs. Families have the ability to put in more money some years to build up cash values, and less in other years to cover only the cost of insurance. When explaining the differences between whole life and universal life, it is important to stress that the rates of a universal life are adjustable, fluctuating with current rates. Insurers may offer higher rates initially, and lower rates thereafter. Mortality rates and expense charges may rise within a contract period, which will increase premium. The policyholder has to decide each year how much to invest in the policy. For busy people, this is one more thing they have to keep track of. IRS imposes maximum funding levels on universal life products. The consumer cannot increase their investment portion without increasing their life portion also. Universal life products work well for people who like a hands-on approach in their investments, and can be used as part of an investment program. Many consumers are aware of the term "universal life" but have only a vague idea of what it actually is. A universal life insurance policy, first introduced in the 1970s, is a life insurance policy in which the investment, expense and mortality elements are separate from the insurance component and specifically defined. The policy owner selects a specified death benefit, which typically remains level. The death benefit may, however, be one that increases over time, coinciding with the increased cash value of the policy (death benefit Option II), or, alternatively, the death benefit can remain level regardless of the underlying value changes (death benefit Option I). A load is deducted by the insurance company from the premium paid by the policyholder for defined insurer expenses. These can fluctuate within a contract period. The premium remaining is credited towards the contract owner's Chapter 1 United Insurance Educators, Inc. Page 28 Family Insurance Needs Chapter 1 - Life Insurance policy cash values. Then mortality charges are deducted. Interest earned on the remaining cash is credited at whatever percentage current rates happen to be. Since specific policy details do vary from company to company, variations will occur. Increased expenses or "loads" and/or increased mortality rates will also result in lower cash values. Just like annuities, there is usually a minimum contractual guarantee on the interest rate earned; typically around four or 4.5 percent. Mortality costs also generally have a guaranteed maximum premium charge for the pure cost of the death benefit. Most insurance companies do not charge that maximum rate however. Typically, the rate charged is lower. Universal Life separates the insurance portion from the cash value portion of the policy. Many consumers assume there is a "standard" universal life insurance policy that is somewhat uniform from company to company. Actually there is no such thing as a "standard" universal life policy. The level of premiums paid, the amount of death benefits, and the lengths of time over which premiums are paid are all variable. While the first policy year may have a stated minimum premium due, following that first year, the contract owner usually varies factors including: 1. The premium paid, 2. The payment date, and 3. The frequency of payments. These features are what make this type of policy favored by consumers. These features are sometimes called "Stop-and-Go" features or options. The ability to discontinue payments and then resume them at a later date does not require reinstatement of the policy. As long as there are enough cash values within the policy to pay the required expenses and mortality rates, the policy will remain in force. The policy will terminate if the cash values are not adequate, although there is usually a grace period allowed of up to 60 days. Example: Charles can design the policy to have constant level premiums, like a whole life policy, and guarantee the death benefit forever. Or he could design the policy so he'll only pay minimum premiums, like term insurance. With the second option, the premiums would Chapter 1 United Insurance Educators, Inc. Page 29 Family Insurance Needs Chapter 1 - Life Insurance increase each year to keep the death benefits fully in force. Charles could design the policy so he pays large premiums, which would allow the policy to accumulate tax-free cash. After seven to ten years it would be unlikely he would ever need to pay premiums again. Whichever Charles decides to do, he could still change his mind in midstream. He could initially pay lower premiums in the beginning, but later increase the premium payments if he wished. If Charles continued to pay the higher premiums they could eventually vanish entirely once the policy was fully paid for. He could even alter the amount of death benefits, and then alter the premiums paid in. With the same premium dollars, Charles could choose smaller death benefits and that would give him a larger cash buildup, or smaller cash buildup and higher death benefits. All these choices are up to the policy owner, which is why the universal policy has become a favorite of the consumer. Charles could also withdraw the surplus cash and lower the death benefit with no interest expense. The cash withdrawal would permanently lower the death benefits, even if Charles repaid the cash. Charles could, however, take the withdrawal as an interest-bearing loan. When he repaid the money, the death benefit would then be increased by the amount he repaid. Universal life contracts have great flexibility; policyowners may, for example, withdraw cash from their policies. This is in contrast to other types of cash value insurance. Most of the traditional cash value insurance policies require a policyholder to take a loan out or surrender the entire policy in order to withdraw cash. Some whole life policies also allow cash withdrawals like the universal life policies do, but the withdrawal in whole life policies provide the policy's cash value through receipt of dividends. Universal Life gives flexibility to the insured. As these examples show, the most appreciated advantage of a universal life policy is the flexibility it provides. Of course, with these advantages come disadvantages. A disadvantage is the discipline required to make regular payments to the policy to insure that there is enough premium paid in to keep the insurance active. A Chapter 1 United Insurance Educators, Inc. Page 30 Family Insurance Needs Chapter 1 - Life Insurance policyholder may ask for an in-force ledger to do a "check-up" on the policy to make sure it is growing adequately; if the policyholder has withdrawn cash this would especially be a wise decision. When the policy is first taken out, the insurance company will recommend a "target" premium. This target premium is the amount the policyholder needs to pay under the insurer's current assumptions to keep the policy in-force to the age of 100. The policyholder has the option to pay less or more, thus the threat of not paying enough to keep up with the policy's costs. Essentially, a person could pay a large premium amount one month and skip the next couple of months. In any month that the policyholder does not pay enough premium to cover the cost of the coverage, the extra sum needed will be deducted from the policy's cash values. If this happens too often the policy may use up all the cash reserves causing the policy to lapse. A warning regarding universal life: the policyholder may decide to invest extra money in the policy to benefit from the tax-deferred compounding feature. Because this was done so often Congress placed limits on this tax benefit; too much invested cash can turn the policy into a modified endowment contract (MEC). This would restrict the ability to take tax-free loans out of the policy in later years. A modified endowment contract taxes the policyholder on loans they take against the policy up to the amount that the policy has earned. This would also be the case if the policyholder received any money when pledging the policy as collateral. The policyholder would further owe ten percent penalty on loans or withdrawals made before age 59 ½, unless the policyholder is totally disabled. A good insurance agent will advise the policyholder on methods to safely invest without running into tax complications. Universal life products can also be used as mortgage insurance, which is often protection for the lender as much as it is for the homeowner. Mortgage insurance protects the lender against default by the borrower. What people normally use for this purpose is decreasing term insurance, but an agent may consider and recommend universal life products instead. Here's why: the decreasing term product typically has a level premium for the term of the loan. The amount of life insurance decreases annually along with the decreasing mortgage amount. Thus the policyholder is paying the same amount of premium they paid for $100,000 of coverage, but at the end of the loan period have only $3,000 in coverage. An alternative to this is a decreasing universal life plan that is designed to pay off a mortgage and at the same time gives the policyholder a monthly income beginning at age 65. This type of product also offers the advantage of setting up the premium to vanish within a set number of years, such as ten years. A family Chapter 1 United Insurance Educators, Inc. Page 31 Family Insurance Needs Chapter 1 - Life Insurance may also be able to add a monthly disability waiver to the plan. Some insurance companies may only offer a waiver of mortality charges under a universal life plan, but most companies will allow for the premium waiver provision. Under the decreasing universal life plan used as a mortgage redemption policy, there is always cash value for the policyholder, a death benefit for the beneficiary and generous commissions for the agent. In addition, if the family chose the added disability waiver, there is that added protection. If a policyholder is looking for good investment yields, universal life may not give them what other investments would. The policyholder may not realize the expense of the policy when first looking. There are added insurer fees and commissions that can deduct from the investment's overall return. Adjustable Life Contracts Adjustable life offers three possibilities for policyholders and agents: • It can be a traditional whole life policy with flexibility, • It can be a level paying term contract with flexibility and/or • It can be a contract that begins as term and evolves into a whole life (or a whole life that turns into a term life policy). The plans available on most adjustable life contracts range from a five-year term to a five-year paid-up whole life policy. The five-year term is a very lean plan and is absolutely guaranteed for a minimum of five years. When the dividend option chosen is 'policy improvement,' the protection period is usually extended for additional years because the dividend is plowed back into the policy. The fiveyear paid-up whole life plan is at the opposite end of the spectrum. It is a very rich plan and is guaranteed to be a paid-up whole life policy in five years. Dividends purchase the paid-up life insurance. The plan chosen by the policyowner can be adapted to any particular individual or business need. Changes may also be accomplished at any time by adjusting the amount of premium directed into the contract. Stated Michael D. Minear: "Adjustable life is similar to universal life in several respects. Both earn current yields (either in the form of current interest rates or current yield dividends), both also have flexible premiums and flexible death Chapter 1 United Insurance Educators, Inc. Page 32 Family Insurance Needs Chapter 1 - Life Insurance benefits, both have partial cash withdrawal capabilities and both can meet the personal or business marketplace needs." Variable Life Insurance A variable life insurance policy is, in relation to other types of insurance, a relatively new product. The sale of a variable life insurance product usually must be accompanied by or preceded by a prospectus approved by the Securities and Exchange Commission (SEC). A variable life insurance policy resembles the traditional whole life policy, but it has two major differences: 1. Both the death benefit payable upon death, and 2. The surrender value payable during life is not guaranteed. They can either increase or decrease depending upon the investment performance of the assets upon which the policy relies. The death benefit generally cannot decrease below the initial face amount, assuming all the premiums have been paid. With this type of policy, the consumer trades the cash surrender value guarantee for the potential of investment growth. Variable life insurance uses a portion of the premium to buy pure protection, like whole and universal life contracts. The difference is that the insurer invests the remainder of the premium on the policyholder’s behalf. Variable Life insurance gives the policyholder a large measure of control over the buildup of cash value. The policyowner may direct the premium (after certain deductions are made) to a specific subaccount held by the insurer. What those subaccounts are will vary. They could include a money market account, a growth stock account, a bond account, or some other type of investment vehicle. Some companies may allow changes among the accounts more than once per year while other companies may have limitations on the number of times that funds may be moved among the various investments. Usually, the death benefit is adjusted once per year while the cash value is adjusted on a daily basis. Premiums tend to be fixed so that they Chapter 1 United Insurance Educators, Inc. Page 33 Family Insurance Needs Chapter 1 - Life Insurance remain the same. The product gets its name, variable life, because both the surrender value and the death benefit can vary. If Daniel took out a Variable Life insurance policy, he could have the choice of a number of mutual funds in which to invest the cash inside the policy. Or, if Daniel plans on staying with variable life for a few years, he will probably want to invest in growth stock mutual funds that are likely to out-perform fixed interest rates. Otherwise it is not worth paying the extra charges and fees associated with variable life policies. Before the policy owner may divert any of the contract’s funds into a subaccount, charges must first be paid. These charges would include administrative and sales expenses, any state premium taxes, and of course, mortality costs. This is one of the biggest problems with variable life policies. The policyholder may think their investments are doing well but the cash value may not be growing quite as much. To reiterate, this may be due to the insurance company taking out their fees and mortality charges before the investment return is credited to the policy's cash value. This, of course, would lower the policy's total investment return. For those policyholders who desire to take an active role in their finances, a variable life policy is an attractive mode of life insurance. The policyholder may direct where their premium dollars are placed but it can also be a gamble. The insurer may not offer the options necessary to really be a worthwhile investment. Variable life insurance policies enjoy the same income tax treatment as other types of insurance policies. Earnings from the investments are currently income tax deferred, which is always a benefit to the consumer. There is no tax on the internal build-up of cash values. If the policy is surrendered (cashed-in) and if the cash proceeds are more than the policyowner’s cost basis, then the proceeds may experience some taxability. Death benefits, regardless of growth, pass income tax free in most cases. Most variable life insurance policies allow the policyowner to borrow a designated percentage of the cash value without surrendering the policy. Normally, the insurance company charges interest on the loan, but often the rate is lower than the rate that would be charged from a bank or lending institution. Chapter 1 United Insurance Educators, Inc. Page 34 Family Insurance Needs Chapter 1 - Life Insurance Like other insurance policies, one may see riders and/or waivers added to the basic policy. These might include such things as accidental death riders or waiver of premium if disability occurs. The consumer can choose two different types of Variable Life: 1. Variable Whole Life, and 2. Variable Universal Life. Variable whole life has fixed annual premiums, but instead of getting a fixed interest return, the growth of the cash value in the policy depends on investment choices they make. Variable universal life still has the flexibility of choosing the premiums and death benefits, with the variable being the amount at which the cash value will grow. It depends on the policyowner’s investment choices, not on a fixed rate promised by the insurance company. As the name would imply, variable universal life is a combination of universal life and variable life. This combined flexibility makes the product unique. Since 1981, interest-sensitive products have seen a decline in popularity because the rate of return is diminishing. To highlight some important advantages of variable universal life: the expenses and loads are lower. This means that a variable universal life policy may be more cost-effective than a regular universal life product. The variable universal life is considered a security, thus the Securities Act of 1940 limits its expense- loading. Variable Universal Life offers lower expenses and loads. Survivorship Life Insurance Survivorship life insurance is also called Joint-and-Survivor-Life insurance. Survivorship life insurance is used to insure two or more people under the same policy. There are some variations offered for this type of policy including some universal life products. Chapter 1 United Insurance Educators, Inc. Page 35 Family Insurance Needs Chapter 1 - Life Insurance The death benefit is not paid under a survivorship policy until the last of the two or more insured individuals die. At that time, the full death benefit goes to the named beneficiaries. Since there are so many variations in a survivorship policy, the agent involved must pay special attention to the provisions listed. Most of the survivorship life policies use whole life products, although other types are also available. They provide for an increase in cash values upon the first death of one of the insured individuals. If the policy were a participating policy, which pays dividends, the dividends would then also increase. Depending upon the terms of the contract or policy, the premiums may continue until the survivor's subsequent death. It is possible that, through a special option, the policy is paid up at the first death so that no further premiums would be required. As with other types of policies, there must be an insurable interest on the individuals insured in the survivorship life policy. This type of policy is typically used between spouses, parents and children, or business owners. This type of policy is effective in easing federal estate taxes on those who would be subject to such taxes and have elected to take maximum advantage of the marital deduction, which would have tax due upon the survivor's death. It should be noted that there is no requirement that all those insured must also be policyowners. Any party that could own any other type of insurance policy may own the policy. Single Premium Life Unlike traditional life insurance policies, the Single Premium Whole Life policy has only one premium payment (thus, the name). The initial premium is paid up front with no further premiums required. Single premium policies are ideal for older people having a lump sum of money to invest and seeking tax-deferred growth of principle plus insurance benefits for their beneficiaries. Single Premium Life offers many of the traditional tax advantages offered by whole life policies: 1. The money contributed to the policy builds up tax-free through policy cash values. Chapter 1 United Insurance Educators, Inc. Page 36 Family Insurance Needs Chapter 1 - Life Insurance 2. The policyowner can borrow those cash values tax-free. 3. Upon the death of the insured, the policy’s face value (not the cash surrender value) would go to the named beneficiaries’ income tax free. The proceeds would bypass probate procedures if there are named beneficiaries. It is likely that the existence of the policy must still be reported during the probate proceedings, but this will not delay disbursement of policy funds. The immediate cash value of the policy is, of course, one of the main reasons for selecting a Single Premium Whole Life Policy (SPWL). The cash value may be accessed through policy loans or by surrendering the policy. Since the insurance company imposes penalties for early surrender, loans make the most sense in the early years of the policy. Although the insurer will charge interest on any loans taken out, in many cases the insurer will also credit the policy with an equal interest earning. As a result, as long as the policyholder’s percentage rates are identical, they will cross each other out entirely, which gives a zero net loan cost. Single premium policies allow the policyowner access to the cash buildup, but the policyowner is best served if he or she is over age 59 ½. This is because any money withdrawn by a younger policyowner, even as a policy loan, would be subject to a ten percent federal tax penalty, plus the ordinary income taxes if the policy has enough cash to qualify as a modified endowment contract. The Technical and Miscellaneous Revenue Act of 1988 (TAMRA) established a new classification of life insurance called the modified endowment contract (MEC). As stated earlier, any insurance policy that exceeds, on a cumulative basis, a maximum contribution within the first seven years will be classified as a modified endowment contract. Single premium policies are a form of modified endowment contract and fall under the definition of this. The policyowner invests far more money than is needed to buy life insurance. The extra money will grow tax-deferred. Before June 21, 1988, the consumer could borrow money out of the policy without paying any taxes. All policies sold after June 21, 1988, are taxed when funds are borrowed because the funds are considered income. This classification means single premium policies now receive last-in-first-out (LIFO) treatment rather than first-in-first-out (FIFO). The credited interest, which is the last increase in the account, is now considered the first amount taken out. This means that any kind of withdrawal made on the account will be taxed up to the investment performance. On top of the ordinary income tax on investment performance withdrawn, a ten percent penalty is assessed on distributions made before age 59 ½. Chapter 1 United Insurance Educators, Inc. Page 37 Family Insurance Needs Chapter 1 - Life Insurance Let's say Charles inherited $50,000. He wants to invest it. Charles also needs to take out a life insurance policy on him. Should he choose an annuity product and a life insurance product? Single Premium Life (SPL) or SPVL (Single Premium Variable Life) could be described as a combination of an annuity with life insurance. The cost of the insurance is paid out of the investment performance. An advantage is that term insurance premiums are paid with investment dollars that have never been taxed. There are three basic types of single premium life products. The difference between them is the risk. They are: 1. Single Premium Whole Life (SPWL) 2. Single Premium Universal Life (SPUL) 3. Single Premium Variable Life (SPVL) Of the three products listed, SPWL is the most conservative. The SPWL guarantees the policy will stay active and mature at the policyholder's age of 95 or 100 as long as the premium is paid and no loans or withdrawals are taken. The downside to the SPWL is that premium payment and the face amount are inflexible. SPUL and SPVL offer the advantage of flexible premium payments and face amounts. When deciding which product to use, one must consider the policyholder's risk tolerance level. When the policyholder's risk tolerance level shows a need for a fixed account, one might want to consider the SPUL. Single Premium Whole Life premiums & face amounts are not flexible. Single Premium Universal Life & Single Premium Variable Life products are flexible. The MEC disadvantage will apply to whole life and universal life policies as well as single premium life policies. With this in mind, it is very important for the policyowner to understand how much cash value is accumulating after charges for mortality and other expenses are deducted by the insurer. Chapter 1 United Insurance Educators, Inc. Page 38 Family Insurance Needs Chapter 1 - Life Insurance Endowment Insurance Endowment insurance is not widely used anymore. The primary characteristic of endowment insurance is payment of the face amount at the sooner of either the time of endowment, which is the maturity of the contract, or at the insured's death, if prior to the endowment date. Endowment policies pay the insured when the policy "matures," or if the insured dies, the beneficiary collects in full. Endowment life insurance policies are typically considered a type of "forced savings." In fact, the protection aspect of the policy is relatively low. Various types of endowment policies are often found in pension plans since the aim of pension plans is to provide cash during life. Since the cash values in endowment plans build up tax free, they are well utilized by individuals in high income tax brackets. Endowment policies enable the policyholder to accumulate funds in the insurance account by a given age. When the policy matures, the policyholder is paid. If the policyholder dies before the policy matures, the beneficiaries collect in full. A different way to look at this is that an endowment policy is a savings plan with a decreasing term component included. The amount of the coverage is calculated so that the amount of the term coverage combined with the accumulated savings always equals the face amount of the policy. Endowment premiums are the highest of any type of policy and therefore are not generally considered suitable for a young family needing adequate life insurance for the family’s protection. There are variations of the endowment plan, including the straight endowment and the retirement-income endowment plans. Straight endowment plans usually feature a fixed payment period of 10 to 30 years to meet special goals such as college funding. Retirement-income endowment plans can be given in a lump sum at a specified age of retirement or the policy can make monthly payments for life with a minimum number of years of payments guaranteed. Chapter 1 United Insurance Educators, Inc. Page 39 Family Insurance Needs Chapter 1 - Life Insurance Blended Policies Blended policies are the latest creation of the insurance industry. The policy owner can lower the initial commission costs and increase the cash value available to earn interest. If these types of policies are not set up correctly they can cause problems later in the policyowner’s life. They may not have enough cash value to keep paying premiums on the blended policy. The policyowner would be left the choice of paying the premiums or letting the policy lapse out. On the surface, blended policies may seem similar to endowment policies but that would not necessarily be true. Endowment plans pay out at a specified age dictated by the policy. Blended policies collect cash, which in later years pay the premiums of the insurance policy. Insurance professionals use blending to lower the cost of cash value insurance in states where rebating of commissions is not allowed, which is the case in most states. Blended policies mix a combination of higher cost cash value insurance with smaller amounts of term insurance. Blended policies are offered by some major insurance companies (paying lower sales commissions), which offer a larger amount of cash value available to earn interest. The all-around cost of the policy is lower because the term portion of the package carries lower premiums. In fact, some of the cash value in the policy is used to pay the term portion of the package. Over the years, the dividends on the whole life portion of the blended policies are used to buy something called paid-up additions. Essentially, paid-up additions are little whole life policies on which all the premiums are prepaid in one lump sum. The paid-up additions gradually increase the death benefits of the whole life portion, just as the term portion becomes too expensive to keep. The death benefits have also increased so that the term insurance portion can be eliminated. A disadvantage for the agent is a lower commission, resulting from using the paid-up additions to increase the death benefit since more money goes to building cash values. A disadvantage for the consumer is the slower buildup of death benefits compared to a policy that is completely whole life and starts out with larger, fixed death benefits. Chapter 1 United Insurance Educators, Inc. Page 40 Family Insurance Needs Chapter 1 - Life Insurance Most blended policies use about 25 percent term insurance although some of the more aggressive policies may use up to 50 percent term insurance. If a higher percentage of term is used, it may be wise to pay in extra premium dollars for the first few years to build cash values. Family Protection Blended Policies Family Protection policies were developed to meet the needs of the major wage earner in families with minor children. This type of plan was designed to accommodate, to some extent, the changing needs for protection that a family has as it moves through the cycles of family life. Blending the two types of insurance helps the family keep up with the premium of the insurance because premiums are lower than whole-life policies alone. The Family-Income policy combines a decreasing-term component with a straight-life policy; this runs for 10, 15, or 20 years from the date of purchase. If the insured outlives the period protected by the term insurance, the life part of the policy remains, probably with a reduced premium. The Family Plan policy also combines straight-life and term insurance on the breadwinner of the family. This policy typically includes a certain amount of whole-life on the insured. Term coverage of a specified amount may also be placed on the mother (typically to age 65) and a similar amount placed on each dependent child, including those born after the insurance policy was issued. The cost is not much more than the parents would pay for similar protection individually. Credit Life Insurance This type of policy is usually taken out when the policyholder takes on a substantial loan, such as car or boat loans. Lenders often recommend this type of insurance to cover the loan in case the borrower dies. In most states, lenders cannot require this insurance as a condition of the loan. Credit life insurance is almost always over-priced when compared to other types of insurance. A policyholder could purchase a term policy for much less to cover the same loan amount. If a person already has an adequate life insurance policy, added policies may not even be needed. If the lender is requiring such coverage it may be wise to shop around for other lenders. Chapter 1 United Insurance Educators, Inc. Page 41 Family Insurance Needs Chapter 1 - Life Insurance Travel Insurance This product is normally sold in airports to protect the traveler from accidental deaths related to the flight. The insurance policies are sometimes sold from vending machines. This type of policy is very inexpensive since the risk of paying claims is also very low. Considering the number of flights each day and the number of travelers involved, there is very few flight related deaths. Travel insurance is often offered by credit card companies. Choosing a Company After careful consideration of all options for life insurance, consumers must select an insurer from which to purchase their policy. Obviously the agent will recommend the company he or she favors, and usually the client will accept whatever company is recommended. It is important to select one that is highly rated and offers the best features at the best rates, designed to help the family build a living estate. Typically this means choosing a company offering policies that are renewable and convertible at the policyholder’s option to a variety of other policy choices, without evidence of insurability, to a ripe old age. There are several consumer organizations that will provide an analysis of life insurance policies to help the policyholder find the best coverage at the lowest cost. Perhaps the best-known company is the National Insurance Consumer Organization (NICO) but there are others as well. Web based companies now offer to price shop for consumers and we may see this trend blossom as consumers begin to feel educated enough to make their own decisions. Chapter 1 United Insurance Educators, Inc. Page 42 Family Insurance Needs Chapter 1 - Life Insurance Review Questions 1) The purpose of life insurance is to: a) temporarily replace income b) to take care of large obligations c) pay debts d) all of the above 2) All-risk insurance does not exist. (T) (F) 3) Death benefits, regardless of growth, pass income tax free all the time. (T) (F) 4) Blended policies mix a combination of higher cost cash value insurance with: a) smaller amounts of term insurance. b) higher amount of term insurance. c) smaller amounts of variable universal life. d) higher amounts of variable universal life. 5) Single premium policies are a form of: a) modified endowment contract. b) individual retirement account. c) credit life insurance. d) paid-up additions. Please continue to the next chapter. Chapter 1 United Insurance Educators, Inc. Page 43 Family Insurance Needs Chapter 2 - Health insurance Health Insurance President Barak Obama will go down in history as the President who finally succeeded in passing American universal health care legislation in 2010. It was not an easy accomplishment since the Republican Party primarily opposed its passage. The landmark bill gives health care coverage to an estimated 30 million people who did not, as of the bill’s passage, have health insurance benefits. The measure requires most Americans (this coverage is only available to legal citizens and legal aliens) to have health insurance coverage as well as adding approximately 16 million poor people to our Medicaid system. Private coverage will also be subsidized for low and middle income people. Presidents as far back as Franklin D. Roosevelt wanted national health care for America’s citizens. President Harry Truman wanted a universal health care system that would require every citizen to pay into a national health care fund. In fact, every Democratic president and even some Republican presidents have wanted some type of affordable health care system for the American people. We should not be surprised by this. Every day our news gives examples of people who cannot afford personal health care. Other countries have addressed this issue many years ago so we seemed to be far behind when it came to providing good health care for all our people. Presidents have been trying to bring all Americans equal health care benefits since Roosevelt in 1935; it has taken America approximately 75 years to accomplish it. There are probably many reasons why President Obama was successful when others, such as Bill Clinton, failed. Perhaps one of the most notable reasons has to do with employers. Many companies were becoming alarmed at the increasing cost to provide their workers with health care. Because of the soaring health care costs, businesses were willing to work with the Obama administration if it would relieve them of this burden while still providing health care for their employees. Chapter 2 United Insurance Educators, Inc. Page 44 Family Insurance Needs Chapter 2 - Health insurance When President Clinton was pushing for universal health care, the insurance companies strongly opposed it, which played a major role in the health care failure. In 2009 insurers said they understood the need for change but they did not want to be put out of business in favor of a government-ran program. Insurers said they would only support a plan that includes them. The Democratic Party probably expected the usual intense opposition to universal health care. They appeared well prepared for the fears that always seem to emerge: America would have to give up the familiar in favor of the unknown. Many of the scare tactics heard were just plain ridiculous while others had merit. We saw a dramatic example of how intense views were when Representative Joe Wilson of SC yelled “you lie!” when President Obama said illegal immigrants would not be eligible for the health care benefits under his plan. It is such fears that have repeatedly defeated past attempts at health care for everyone. Those who have studied our health care system and those of other countries shake their heads at the number of uninformed people who persuade and even lead the equally uninformed. There are some valid reasons for opposing health care reform but opposition should be based on facts rather than fears. Certainly political representatives should be informed. The health care bill that was passed does not cover illegal aliens, as Representative Wilson had an obligation to know. If our elected officials do not appear to understand the health care reform, how can we expect the man on the street to understand it? That is precisely why the Obama administration will be attempting to educate the average citizen so that such unfounded fears do not continue to be an issue. Some in the health care field believe that such falsehoods help new legislation to be implemented because it diverts attention to something that can be proven false while avoiding issues (especially financial issues) that should be focused on. It is a massive program with unproven financial consequences. If America’s attention can be diverted to something as inconsequential as whether or not illegal aliens will receive program benefits, then the bigger issues can be hidden until the program is completely integrated. By the time Americans realize that the true cost of the program will mean continually higher taxes the program will already be implemented. That is why some in the medical field feel so much attention is allowed (even encouraged) on what is essentially a minor financial detail of the program. Although illegal aliens will not be included, anyone who shows up in the hospital emergency ward will likely receive medical care. Does it really impact us any differently whether federal hospital subsidies (our taxes) or a universal health care program (funded by our taxes and premiums) pays the costs of the care? This should be an immigration issue rather than a universal health Chapter 2 United Insurance Educators, Inc. Page 45 Family Insurance Needs Chapter 2 - Health insurance care issue. As long as Americans focus on an inconsequential issue the truly big issues will not be recognized. Presented Bills Several bills were presented. The Baucus Bill was put forth in the fall of 2009; it closely represented what President Obama wanted, but did not include a new government insurance plan that would compete with private insurers. The Congressional Budget Office announced that the Baucus Bill would reduce federal deficit by slowing the rate of health care spending, even though the price tag was significant. Except for one Republican, only Democrats supported this Bill. The House Bill finally gained support after promising not to pay for abortions with federal money and tightening abortion restrictions. There was also concern regarding the public option plan, which would have to negotiate rates just as private insurers do, rather than offering a rate set just above what Medicare pays. Although liberal Democrats did not like all aspects of the House Bill they supported it because of the coverage that would be extended to around 36 million people who did not have health insurance. Much of the funding would come from new fees and taxes and cuts in Medicare. Despite the cost, it was expected to cut the deficit over the next ten year period because it would reduce health care spending. In November 2009 Senator Reid introduced a bill in the Senate that included the public option that was part of the health committee’s bill but with an “opt out” state provision so states could have their own universal health care program if they wished. Reid’s proposal was similar to the House bill but there were also differences, such as the increase in the Medicare payroll tax on high-income people and a new excise tax on high-cost Cadillac plans offered by employers to their most valued employees. Reid’s bill allowed greater access to abortion and imposed lesser penalties on people who did not join the health care program. According to the analysis released by the Congressional Budget Office, Reid’s bill came in under the $900 billion goal wanted by President Obama. However, it did not necessarily insure all Americans. By 2019 potentially 24 million people still would not have health insurance. One-third of those would be illegal immigrants however, so of the 24 million just 16 million would be American citizens. Chapter 2 United Insurance Educators, Inc. Page 46 Family Insurance Needs Chapter 2 - Health insurance Senator Reid began looking for changes that could pull together the 60 votes they needed to avoid a Republican filibuster. Some significant changes resulted from their efforts to obtain the votes they needed. For example, the proposal that people between the ages of 55 and 64 be permitted to buy into Medicare was dropped. Although it seemed that the bill was set to be approved, following several changes that were made to bring in votes, the death of Ted Kennedy made passage uncertain. His replacement with a Republican had the potential of changing the vote margin. President Obama’s State of the Union address to Congress on January 27, 2010 asked Republicans to develop their own ideas so that universal health care would not once again be lost to the millions of uninsured citizens. The President did not lay out his own preferences for the bill’s final form; he hoped Congress could develop a plan that worked for the majority. Two weeks later President Obama announced a bipartisan summit at the White House where Americans could witness whether or not their representatives were part of the solution or part of the problem. It was not necessarily that Republicans were against health insurance for the masses; rather they opposed a government ran health care system. Republicans preferred health coverage based on the market, not on government requirements. Although Republicans did not offer a unified health care bill, they outlined a set of ideas intended to make health insurance more affordable and available with emphasis on tax incentives and state innovations, with no new federal mandates and just a small expansion of the federal safety net. Republicans would not require employers to offer their workers insurance coverage and opposed the Democrats’ call for a large Medicaid expansion. The US had already experienced financial difficulty from the current Medicaid system and it was felt expanding the program would also mean expanding the current burden it represented. State budgets were already in trouble and part of the problem was their huge Medicaid costs. Both Democrats and Republicans had valid concerns. The Congressional Budget Office did not analyze the Republican proposals but everyone knew their approach would not insure everyone, as was the intention of the Democratic Party. Republicans felt it was financially better to make what they called incremental Chapter 2 United Insurance Educators, Inc. Page 47 Family Insurance Needs Chapter 2 - Health insurance progress – a slower approach to universal health care. In effect, the Republicans were satisfied with the current course of our health care in America. In February 2010, prior to his health summit meeting with Republicans, President Obama released a detailed set of proposals. The bill was intended to meet his goals of expanding coverage to the uninsured and keep down health premiums. An important aspect of his proposal was the elimination of health care insurance underwriting. In other words, insurance companies would no longer be able to deny coverage to anyone, regardless of existing health conditions, past or present. In an effort to alleviate Republican concerns for their state’s financial well-being Obama offered more money to the states to pay for Medicaid over a four-year period. He also included something for the elderly by ending the “donut hole” in Medicare’s prescription drug program. Although the President’s proposal was much like the Senate version passed in December 2009 there were some important differences. For example, he eliminated Nebraska’s special deal that would have the federal government paying for that state’s Medicaid expansion costs (it was referred to by Republicans as the “cornhusker kickback”) that had been granted in order to get Nebraska’s health care vote. Instead, the White House would help all states absorb the cost of the Medicaid expansion between 2014 and 2017 – not just help one state and ignore the rest. The White House version also adopted the Senate’s proposed excise tax on high-cost employer-sponsored insurance plans but with some adjustments. These adjustments were based on agreements with organized labor leaders, while also attempting to avoid the look of special union treatment. The White House Summit was held on February 25, 2010. It lasted seven hours and was televised throughout the debate on health care reform. This meant that voters could witness for themselves who was for and against specific health care details. The result was politicians who were very aware that their ideas and their actions could be viewed by their voters. That did not mean that Democrats and Republicans agreed on much, even with voters watching. Although there were multiple disagreements, a central disagreement was on the expansion of coverage to the uninsured. Republicans were not against insuring all citizens and legal aliens; they were against the cost of insuring them. Democrats, on the other hand, felt all Americans deserved coverage regardless of the cost. Republicans pointed to the financial problems America already faces in continuing Medicare and Medicaid. We have known for years that there is not enough money to continue funding the programs, at least in their present forms. To add coverage of more than 30 million additional people, Republicans argued, made no sense when we Chapter 2 United Insurance Educators, Inc. Page 48 Family Insurance Needs Chapter 2 - Health insurance were already facing huge shortfalls for current programs. How could the government expect taxpayers to accept the additional burden of insuring 30 million more people who could not afford to insure themselves? It is not surprising that much of the funding would have to come from additional taxes in one form or another. Whether the tax is imposed on the individual or on the business, it comes out of our pocket eventually. Businesses that must pay higher taxes will hire less people and pay lower wages to make up for the additional taxation. Although the health care bill was primarily backed by Democrats, not Republicans, it should not be thought that Democrats were not also concerned with the potential cost of the program. Many Democrats expressed financial concerns. A large influence in reducing financial concern was the Congressional Budget Office’s assessment that the bill would reduce the deficit by $138 billion during the first 10 years. Although their assessment was not necessarily always accepted as fact, it certainly influenced the views of many. After the House passed the Senate’s bill, it passed and sent to the Senate what was called the “sidecar” of fixes, which removed some elements that were a problem to its passage, such as the special deal that had been made with Nebraska. Other provisions were also adjusted, including the excise tax the Senate had put on high-cost coverage. Just about everyone expects other changes to come over the next few years as some items work and others don’t. Much of the change is likely to focus on cost of services and how those services can be paid for. In an April 2010 article titled “Health Reforms to be Clear” by Susan Heavey, it was acknowledged that much of the future work will be the education of our citizens; people often fear what they do not understand. With opposing views often confusing actual facts consumer education is vital. Americans who were lucky enough to have employer-sponsored health care coverage often forgot that excessive use drove up costs. An individual who does not write the checks does not always realize how expensive the service is. The basic purpose of health insurance is to provide protection against catastrophic health care costs, not necessarily the small costs that occur day to day. Traditionally this included hospital care and physician care, including the costs of surgery and long term recoveries. As workers demanded, and often received, health coverage for every bruised toe and stomach ache costs skyrocketed. Health Chapter 2 United Insurance Educators, Inc. Page 49 Family Insurance Needs Chapter 2 - Health insurance benefits were often part of union negotiations when contracts were renewed. Non-union companies often wanted to offer their employees health care benefits but found affordable plans difficult to obtain. Many companies offered health benefits but did not fund them; employees were left to bear the entire cost for themselves and their families. Although group plans have many advantages (coverage for all, even those with pre-existing health conditions, for example), cost can still be high. For those in service-based jobs insurance rates offered on their group plans were often beyond the financial ability of the low paid workers. Therefore, even though group coverage was available, many employees and their families still went uninsured. Many employers covered the premium cost for their employees, but not their families. It has long been felt that employees with health care benefits miss less work because health conditions are treated quickly, preventing loss of work time later on. Therefore, the focus was often on insuring workers, not their families. Benefits could be purchased for the worker’s family but for many low-paying positions, cost was prohibitive. Unfortunately, as a result those least likely to have coverage were children. It was not unusual for a spouse to take a job based entirely on health care benefits that were being offered. As America’s health care costs rose quicker than almost any other commodity in the United States, employers increasingly found themselves unable to afford the group premiums, which rose to reflect the increased costs of providing health care. If workers were disproportionately older, group rates tended to reflect this. Without a younger pool of employees to keep premiums down, rates were high. Although there are anti-discrimination laws, it is likely that employers considered the age of those they were considering for positions within the company since average worker age is reflected to some degree in a company’s health care plan premiums. In recent years we have seen many companies discontinue company-sponsored health care plans. The companies might substitute a less costly benefit, but not necessarily. Just as recent financial downturns have been difficult on individual families so too have they been difficult on companies, as witnessed by the many company layoffs. There has been some fear that forcing companies to sponsor group health care for their workers will lead to additional company layoffs; others disagree. Only time will tell. Chapter 2 United Insurance Educators, Inc. Page 50 Family Insurance Needs Chapter 2 - Health insurance Health insurance has never paid for everything; the goal was always to cover “most” costs. It is always important to understand any policy exclusions. Health insurance cannot protect the insured from the crisis itself, but it can protect the insured from the medical debts caused by the crisis. If a long-term illness or injury is the cause of the medical costs it is important to realize that lost income can be just as devastating as high medical bills. No matter how good the health insurance is it will not make up for lost work time resulting from sickness or injury and the resulting lost wages. Only disability insurance products can replace lost wages. Coverage under the new health care legislation will not immediately help everyone. There will continue to be a period of time before all citizens are insured; many of us will continue to carry private coverage for some time. There will probably be continuous changes in the health care plan, but the basic formula is likely to remain the same. For now, there will be many questions as we consider new options and address old fears. Soon after signing the bill the administration launched a special coverage program for uninsured Americans called the Pre-Existing Condition Insurance Plan. It was designed for those with existing medical conditions and no insurance for the previous six month period. Although premiums for the guaranteed coverage were not cheap it provided coverage to many who could not otherwise have qualified for health insurance. Congress allocated $5 billion, although it will fund the program for less than three years. The Pre-Existing Condition Insurance Plan began accepting applications in 2010. The actual cost of the insurance premiums varied by state since cost was partially based on the cost of health care in the area. Monthly premium rates of $400 to $600 per person (and significantly higher in some areas) make this coverage difficult for many to maintain but for those with existing health care issues who have not had access to coverage before will likely be glad to have the coverage available. There are deductibles of $1,500. Even though the premiums were high for many households, the Pre-Existing Condition Insurance Plan was expected to draw around 700,000 people nationwide. This was a temporary fix until 2014 when core provisions of the new health care law took effect. By 2014 insurance companies must accept all individuals, regardless of current or past health. To qualify for the temporary program individuals were required to have a pre-existing medical condition and Chapter 2 United Insurance Educators, Inc. Page 51 Family Insurance Needs Chapter 2 - Health insurance have been uninsured for six months or longer. Most expected self-employed people (and their families) and those working for companies without group health care benefits would be most likely to apply. Health care programs under President Obama’s bills are only available to citizens of the United States and legal residents. Illegal aliens may not access these health care benefits. It is expected to take an additional $5 billion to $10 billion to fully meet the demand. Most states already operated their own programs for those who were otherwise uninsurable but about 20 states still participated in the Pre-Existing Condition Insurance Plan, which meant Washington DC would run the program for those 20 states. Although we cannot say why some states chose to participate and others chose not to, it was likely that the participating states were doing so because of their state budgets, which were already stressed. The states with existing health care plans for high risk individuals do generally charge higher rates than the premiums charged under the federal program. If it is deemed possible to switch from a state plan to the federal plan, it is likely the beneficiary would have to go without coverage for at least six months in order to qualify for the federal high risk program. That is a risk that should not be taken lightly since medical bills in that six month period could be substantial. Critics felt the Pre-Existing Condition Insurance Plan was too expensive and was likely to run out of funds. If that happens it is unclear what the federal government plans to do. It would be difficult to simply discontinue the plan prior to 2014 when the new health care plan steps in. Critics say it will force Congress to allocate yet additional funds to the program and that will be money our citizens may not want to spend. Medicare America already has experience with universal health care in the form of Medicare. The Medicare program is universal health care for those aged 65 and older. There may also be individuals that are disabled on Medicare even though they are not yet 65 years old. As we know, Medicare has had numerous problems, including (though not necessarily limited to) fraud, duplication of services, lack of economic controls, and tremendous cost issues. The new health care program hopes to prevent the same problems experienced in the past with Medicare. Critics are doubtful that President Obama’s administration will be successful since the government is known for under-estimating costs. Chapter 2 United Insurance Educators, Inc. Page 52 Family Insurance Needs Chapter 2 - Health insurance Medicare is not free to participating beneficiaries, but the cost is low when compared to other health care coverage. Those who elect to take Part B coverage for doctors and outpatient care have a premium deducted from their Social Security benefits each month. If the beneficiary elects to also carry a private insurance policy to fill the gaps left by Medicare, that premium will be additional. Most people do elect to also purchase health insurance in addition to Medicare. Originally there were two parts to Medicare: Part A for hospital benefits and Part B for doctor and outpatient benefits. We now have four parts to Medicare: besides Parts A and B, there is also Part C, usually referred to as Medicare Advantage, and Part D for prescription drugs. Initially Medicare was simply called Medicare; now it is called the Original Medicare. Those with the Original Medicare go to the doctors and medical facilities of their choice. Beneficiaries do not need a primary doctor or referrals to specialists. The Original Medicare is run by the Federal government and provides Part A and, if purchased, Part B coverage. Participants may purchase Part D from private insurers for their prescription coverage needs. Some individuals who are at least 65 years old and eligible for Medicare benefits will select Medicare Advantage Plans (formerly called Medicare Part C) for their medical care. Medicare Advantage Plans are run by private insurance companies that have received approval and are under contract with Medicare. Beneficiaries who select Medicare Advantage Plans will still have Part A and Part B of Medicare but the Advantage Plans can charge different amounts for certain services. While they may not necessarily be less expensive than the Original Medicare plan, there may be coverage for additional services, such as eye care and prescription glasses. Costs and coverage will vary based on the Medicare Advantage Plan selected. Generally prescription coverage is purchased through the Advantage Plan rather than purchasing a separate Part D Plan. A separate insurance policy (Medigap plan) is not necessary and would not work with Medicare Advantage Plans. Medicare Part A Part A is typically earned through working and paying Medicare taxes, but if an individual did not earn enough work credits to qualify for Part A benefits, they may be purchased. Generally beneficiaries who choose to buy Part A must also purchase Part B. When an individual signs up for Medicare benefits he or she will Chapter 2 United Insurance Educators, Inc. Page 53 Family Insurance Needs Chapter 2 - Health insurance receive a Medicare card. This is a white membership card with a blue and red stripe across the top. It will say the beneficiary’s name, their Medicare claim number and the benefits they are entitled to (hospital and medical coverage). The Medicare Part A initial enrollment period (and Part B if it is selected) begins three months prior to the month in which the beneficiary turns 65 years old and continues for three months after the person’s birth month (totaling 7 months). There is also a general enrollment period between January 1 and March 31 each year. Coverage for those who enroll during this time will begin on July 1 of that year. It is likely the beneficiary will pay a lifetime higher premium if he or she enrolls in Medicare past the initial enrollment period. Medicare Part A will pay for the first three pints of blood, home health services if they are medically necessary and meets all the criteria and hospice care for the terminally ill. All services received under Medicare must meet Medicare’s criterion in order to be covered. There are limitations to coverage, even when all criteria are met. For example, home health services may only be provided on a part-time basis; never will the beneficiary receive full time home health services. Medicare Part A also covers hospitalizations in a semi-private room. Care in the nursing home is provided on a limited basis; only skilled nursing care is covered in a semi-private room. Neither intermediate nor custodial care is covered by Medicare. Custodial care, also called personal or maintenance care, is not paid for by Medicare. Custodial care is the type of nursing home care people are most likely to receive for an extended period of time. All types of care covered by Medicare may be subject to copayments, coinsurance and deductibles. Copayment and deductible amounts under Medicare are likely to increase periodically. Medicare Part B Part B of Medicare covers medically necessary doctor’s fees, outpatient care, home health services, some types of preventive care, and other medical services that are not part of hospitalization. Cosmetic care or other procedures that are not medically necessary will not be covered by Medicare. There is a Part B premium that is due each month; this is deducted from the individual’s Social Security check. The premium amount may not be the same for Chapter 2 United Insurance Educators, Inc. Page 54 Family Insurance Needs Chapter 2 - Health insurance all beneficiaries. If the person’s modified adjusted gross income, as reported on their IRS tax return from two years ago, is above a specified amount the individual will pay a higher Part B premium. An individual’s modified adjusted gross income is their taxable income plus their tax exempt interest income. Individuals who fail to sign up for Part B when they turn 65 years old may pay a higher premium when they do sign up. It is typically referred to as a late enrollment penalty and will apply for the person’s lifetime. Medicare generally will not cover health care outside of the United States. The “U.S.” includes all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, Guam, the Northern Mariana Islands, and American Samoa. There may be some exceptions, but typically a Medicare beneficiary that is traveling may want to consider purchasing travel insurance. Medicare Part C Medicare Part C is usually called Medicare Advantage (MA). They are another health care choice available those aged 65 or more and on Medicare. MA plans are offered by private companies approved by Medicare. Those who join a Medicare Advantage Plan will receive all their Part A and Part B services. In all plan types the beneficiary is covered for emergency and urgent care even if they are not near their Medicare Advantage facilities. MA Plans must cover all of the services that Original Medicare covers except hospice care. Original Medicare covers hospice care even if the beneficiary is in a Medicare Advantage Plan. Medicare Advantage plans are not considered supplemental plans; they are the primary provider whereas supplemental plans are secondary to the Original Medicare option. MA Plans may offer extra coverage, such as vision or wellness services. Most include the Part D prescription drug coverage. There is likely to be a premium for the Medicare Advantage plan, although there are some that rely solely on the payments they receive from Medicare on behalf of the beneficiary. Medicare pays a fixed amount for the care in the Medicare Advantage Plan each month. These companies must follow rules set by Medicare, but they can charge different outof-pocket costs and have different rules for how services are received, such as requiring a referral to specialists. Usually, individuals may only join a Medicare Advantage Plan at specified times of the year, such as between January 1 and February 1. There are requirements for joining a Medicare Advantage Plan: Chapter 2 United Insurance Educators, Inc. Page 55 Family Insurance Needs Chapter 2 - Health insurance • Both Medicare Parts A and B must have been purchased. • The applicant must live in the service area of the plan. • The applicant may not have End-Stage Renal Disease (ESRD) although there may be some exceptions to this. Medicare Part D Medicare Part D is for prescription drug costs. Part D of Medicare is offered to any person who has Medicare. Insurance companies and other private companies that have been approved by Medicare run the Part D plans. Prescription drug plans are sometimes called PDPs (Prescription Drug Plans). They add drug coverage to Original Medicare plans; usually Advantage Plans include prescription drug coverage as part of their comprehensive coverage. State Universal Health Care Programs A few states have taken steps towards universal health care for their state’s citizens. Some, such as Massachusetts, found offering state-wide care is not without its problems. There were numerous resident complaints regarding difficulty getting in to see doctors; doctors felt overworked as their patient loads jumped dramatically. Legislation There were several proposed health care reforms during the Obama administration, including a variety of specific types of reform. The Obama administration suggested a package of reforms, as did several Congressional legislative proposals. On February 22, 2010, Obama released his plan for reform that outlined the key elements on which he wanted to focus, such as cost containment and fiscal sustainability. Congress proposed H.R. 3962 and H.R. 3590. The first was a House Bill and the second a Senate Bill. On November 7, 2009, the House passed their version of health insurance reform, called the Affordable Health Care for America Act, 220-215. On December 24, 2009, the Senate passed their version, called the Patient Protection and Affordable Care Act, 60-39. On March 21, 2010, the House also passed the Chapter 2 United Insurance Educators, Inc. Page 56 Family Insurance Needs Chapter 2 - Health insurance Patient Protection and Affordable Care Act, 219-212. The passage of this act essentially abandoned the previously passed Affordable Care Act through the Health Care and Education Reconciliation Act of 2010, which the House also passed on March 21. On March 23, 2010 President Obama signed the Patient Protection and Affordable Care Act into law. The Health Care and Education Reconciliation Act of 2010 was passed by the Senate on March 25 by a vote of 56-43. It was signed into law on March 30, 2010. Although it is always possible (perhaps even likely) that some changes may occur, the bill: 1. Expands Medicaid eligibility up the income ladder, allowing a greater number of people to obtain benefits, if they meet eligibility requirements; 2. Establishes health insurance exchanges and subsidizes for those making up to 400% of the poverty line; 3. Offers tax credits to certain small businesses (less than 25 workers) that provide employees with health insurance. 4. Imposes a penalty on employers who do not offer health insurance to their workers; 5. Imposes a penalty on individuals who chose not to buy health insurance; 6. Offers a new voluntary long-term care insurance program; 7. Pays for new spending through various ways, including the elimination of Medicare Advantage, and other cuts to both Medicare and Medicaid programs. Of course, there is likely to be an increase in various taxes as well. 8. Imposes a $2,500 limit on contributions to flexible spending accounts that allow for payment of health costs with pre-tax funds. This will lead to an increase in taxable income, which critics argue amounts to a tax increase. 2010-2011 There are key elements to the March 2010 legislation. Within one year of its enactment, namely years 2010 to 2011: 1. Insurance companies are barred from dropping people from coverage if they get sick, ending the practice of rescission. Insurers are prohibited from looking for an error on an insurance application, which can then be used to rescind the policy when a claim occurs. There can be no discrimination Chapter 2 United Insurance Educators, Inc. Page 57 Family Insurance Needs Chapter 2 - Health insurance against children with pre-existing conditions since the new law specifically bans the practice by insurers. 2. Lifetime coverage limits are eliminated and annual limits are also restricted. We are accustomed to seeing million dollar limits on our major medical policies, but under the Affordable Care Act there will be no limits. 3. Young adults are able to stay on their parents’ health care plans until they become 26 years old. Many health plans currently drop children from coverage once they turn 19 or later if they finish college. 4. Uninsured adults with pre-existing conditions will be able to obtain health coverage through a new program that will expire once new insurance exchanges begin in the year 2014. 5. A temporary reinsurance program has been created to help companies maintain health coverage for early retirees between the ages of 55 and 64. This will also expire in the year 2014. 6. Medicare drug beneficiaries who fall into what has been called “the doughnut hole” will receive a $250 rebate to cover the gap they have previously experienced. The bill eventually closes that gap, which currently begins after $2,700 has been spent on drugs. Coverage starts again after $6,154 has been spent. An estimated four million people who hit the gap in Medicare prescription drug coverage in 2010 will receive the $250 rebate. 7. A tax credit becomes available for some small businesses to help provide coverage for their workers. 8. A 10% tax on indoor tanning services that use ultraviolet lamps goes into effect on July 1. The law creates an easy to use website for consumers so they can compare health insurance coverage options and chose the plan they feel is best for them. The law also provides consumers with a way to appeal to their insurance company and to an outside board if the insurer denies coverage on a claim. All plans must cover certain preventative services, such as mammograms and colonoscopies, without charging a deductible, co-pay or coinsurance. A new $15 billion Prevention and Public Health Fund will invest in proven prevention and public health programs that will hopefully keep Americans healthy. This includes anti-smoking and anti-obesity programs. Chapter 2 United Insurance Educators, Inc. Page 58 Family Insurance Needs Chapter 2 - Health insurance There will be an emphasis on preventing fraud and abuse of the system. In 2009 more than $2.5 billion was returned to the Medicare Trust Fund and it is hoped that increased efforts will return even more funds in the future. The new law invests new resources and requires additional screening procedures for health care providers to reduce fraud and waste in Medicare, Medicaid and other programs. The law allows states to keep or implement measures requiring insurance companies to justify their premium increases. As of 2010, grants were awarded to encourage companies to keep premiums reasonable. During 2011 the following becomes effective: 1. Medicare provides 10% bonus payments to primary care physicians and surgeons; 2. Medicare beneficiaries will be able to get a free annual wellness visit and personalized prevention plan service. New health plans will be required to cover preventive services with little or no cost to patients. 3. A new program under the Medicaid plan for the poor goes into effect in October 2011 that allows states to offer home and community based care for the disabled that might otherwise require institutional care. 4. Payments to insurers offering Medicare Advantage services are frozen at 2010 levels. These payments are to be gradually reduced to bring them more in line with traditional Medicare. 5. Employers are required to disclose the value of health benefits on employees’ W-2 forms. 6. An annual fee is imposed on pharmaceutical companies according to market share. The fee does not apply to companies with sales of $5 million or less. Seniors who fall in the coverage gap will receive a 50 percent discount when buying Medicare Part D covered brand-name prescription drugs. Over the next ten years, seniors will receive additional savings on brand-name and generic prescription drugs until the coverage gap is completely closed in 2020. There will be free preventive care, such as annual wellness exams, for those on Medicare. There will also be an emphasis on improving care for seniors after they leave the hospital. The Community Care Transitions Program will help high risk Medicare beneficiaries following their departure from the hospital with the goal of fewer readmissions. Chapter 2 United Insurance Educators, Inc. Page 59 Family Insurance Needs Chapter 2 - Health insurance The new Community First Choice Option allows states to offer home and community based care to disabled people through Medicaid with the hope of delaying or preventing the necessity of care in nursing homes. While this saves the costs of care in nursing homes, it will also give frail and ill individuals what they most want – the ability to remain at home. People generally do better in some type of home environment (not necessarily their own home) and often go downhill once admitted to a nursing home. The law includes new funding to support the construction of and expand services at community health centers, allowing them to serve approximately 20 million new patients across the country. In 2011 the Independent Payment Advisory Board was to develop and submit proposals to Congress and the President with the goal of protecting and improving benefits for seniors and extending the life of the Medicare Trust Fund. In particular, the goal was to target waste, reduce costs, improve health outcomes for patients, and expand access to high quality care. Of course, such promises have been made in the past by politicians so we can only wait to see if the program is successful. By 2010 Medicare was paying Medicare Advantage insurance companies over $1,000 more per person on average than for those on Original Medicare. The Medicare Advantage plan was intended to save the system money but as with so many government plans, it did not work as intended. This is paid in part by increased premiums paid by all Medicare beneficiaries. The new law levels the playing field by gradually eliminating Medicare Advantage overpayments to insurers. Effective in 2012: 1. Physician payment reforms are implemented in Medicare to enhance primary care services and encourage doctors to form “Accountable Care Organizations” with the intent of improving quality and efficiency of care. 2. An incentive program is established in Medicare for acute care hospitals to improve quality outcomes. 3. The Centers for Medicare and Medicaid Services, which oversees the government programs, begin tracking hospital readmission rates and puts in place financial incentives to reduce preventable readmissions. 4. Companies will be required to issue 1099 forms to any vendor of service or rental property to which the business has paid more than $600. Form 1099 is also sent to the IRS. Under existing law, business issued the Form 1099 only to those who provided services or property to the business. The Chapter 2 United Insurance Educators, Inc. Page 60 Family Insurance Needs Chapter 2 - Health insurance healthcare law included the same form to be issued to corporations as well as to individuals and corporations providing property to the company. Only business related payments are reportable, personal payments are not. There are a number of exceptions. Payments for merchandise, telephone, freight, storage, and rent payments to real estate agents are not included. The goal of the health care bill is to collect lost revenue from companies that currently under report on their tax returns. They hope these measures will raise $17 billion over ten years. The law establishes a Value-Based Purchasing program, called VBP, in traditional Medicare, which offers financial incentives to hospitals to improve the quality of care they provide. Hospital performance must be publicly reported beginning with measures on treating heart attacks, heart failure, pneumonia, surgical care, healthcare associated infections, and patients’ perception of their care. Much of our health care industry still relies on paper records so the new law will institute changes to standardize billing and require health plans to begin adopting and implementing rules for secure electronic exchange of health information. It is hoped that this will reduce duplication of services. Additionally, it should reduce paperwork in general, cut costs associated with that paperwork, reduce medical errors, and improve the quality of care. Effective as of 2013: 1. A national pilot program is established for Medicare on payment bundling to encourage doctors, hospitals and other care providers to better coordinate patient care, thus reducing duplication and waste. 2. The threshold for claiming medical expenses on itemized tax returns is raised to 10% from the previous 7.5% of income. The threshold remains at 7.5% for the elderly through the year 2016. 3. The Medicare payroll tax is raised to 2.35% from 1.45% for individuals earning more than $200,000 and married couples with incomes over $250,000. The tax is imposed on some investment income for that income group. 4. A 2.9% excise tax in imposed on the sale of medical devices. Anything generally purchased at the retail level by the public is excluded from the tax. Chapter 2 United Insurance Educators, Inc. Page 61 Family Insurance Needs Chapter 2 - Health insurance State Medicaid programs will receive new funding to expand the number of Americans receiving preventive care with little or no cost to those receiving it. An important change in January 2013 is the establishment of a national pilot program to encourage hospitals, doctors, and other providers to work together to improve the coordination and quality of patient care. Hospitals, doctors, and other providers will be paid a flat rate for an episode of care, rather than the current fragmented system where each service or test is billed separately to Medicare. Instead of a surgical procedure generating multiple claims from multiple providers, the entire team is compensated with a “bundled” payment; this provides incentives to deliver health care services more efficiently while maintaining (and perhaps even improving) the quality of care received. There will be additional funding for children’s health insurance programs as of October 2013. States will receive two more years of funding to continue coverage for children not eligible for Medicaid. Effective as of 2014: 1. State health insurance exchanges for small businesses and individuals open. 2. Individuals with income up to 133% of the federal poverty level (FPL) qualify for Medicaid coverage. 3. Healthcare tax credits become available to help people with incomes up to 400 percent of poverty purchase coverage on the exchange. 4. Premium cap for maximum “out-of-pocket” pay will be established for people with incomes up to 400 percent of FPL. 5. Most people required to obtain health insurance coverage or pay a tax if they refuse to do so. 6. Health plans no longer can exclude people from coverage due to preexisting health conditions. 7. Employers with 50 or more workers who do not offer coverage face a fine of $2,000 for each employee if any worker receives subsidized insurance on the exchange. The first 30 employees aren’t counted for the fine. 8. Health insurance companies begin paying a fee based on their market share. As of 2014 there may be no discrimination due to pre-existing medical conditions or gender. Higher rates may not be charged based on gender, health status, or other factors. Chapter 2 United Insurance Educators, Inc. Page 62 Family Insurance Needs Chapter 2 - Health insurance Perhaps one of the biggest benefits to citizens is the elimination of annual limits on insurance coverage. Under the new law there may not be any maximum dollar limitations. Many current policies have million dollar lifetime limits, which might seem like sufficient coverage, but in today’s high cost long-term care scenarios that amount can quickly be spent. No longer will insurers be allowed to drop or limit coverage because an individual chooses to participate in a clinical trial. This applies to all clinical trials that treat cancer or other life-threatening diseases. There will be tax credits making it easier for the middle class to afford insurance. To qualify there will be parameters; at this point it is set at incomes above 100 percent and below 400 percent of poverty that are not eligible for or offered other affordable coverage. There may also be reduced cost sharing, meaning the individuals will pay lower copayments, coinsurance and deductibles. The law requires health insurance exchanges to open in each state to enable all Americans easy access to more affordable private insurance. Plans offered in the exchange provide at least a basic level of benefits and services. The exchanges will increase competition and give consumers a wider choice of health plans. It is expected to bring down premium costs as well. Americans who earn less than 133 percent of poverty will be eligible to enroll in Medicaid. States will receive 100 percent federal funding for the first three years to support this expanded program, reducing down to 90 percent federal funding in subsequent years. An important goal of the new law is promoting personal responsibility. Most people who can afford to pay for health insurance will be required to buy basic health insurance or pay a fee to help offset the costs of caring for uninsured Americans. If affordable coverage is not available, then there will be an exemption made. Effective 2015: Medicare creates a physician payment program aimed at rewarding quality of care rather than volume of services. The new provision ties physician payments to the quality of care provided. Doctors will see their payments modified to reflect the quality of care they provide. Chapter 2 United Insurance Educators, Inc. Page 63 Family Insurance Needs Chapter 2 - Health insurance Effective 2018: An excise tax on high cost employer-provided plans is imposed. The first $27,500 of a family plan and $10,200 for individual coverage is exempt from the tax. Higher levels are set for plans covering retirees and people in high risk professions. There may be some legal challenges to President Obama’s health care plan, which could bring about some measure of change. Some of the states objected to mandatory insurance. For example, the Virginia General Assembly passed the Virginia Health Care Freedom Act before Congress completed its bill. On March 23, 2010 the Attorney General of Florida, along with the states of South Carolina, Nebraska, Texas, Utah, Louisiana, Alabama, Michigan, Colorado, Pennsylvania, Washington, Idaho, and South Dakota filed a joint lawsuit in a Florida district court challenging the new law. However several constitutional law professors feel the lawsuits and state laws are unlikely to succeed. People seldom like change; we tend to hang on to familiar ideas and resist new ideas. Perhaps that is why it has been so difficult for universal health care to materialize and so easy for some industries to scare us into hanging onto the familiar. Those who fought the creation of Medicare predicted the financial downfall of our economy if we enacted the Medicare legislation. There have certainly been some major financial mistakes and we can’t say for certain that the new legislation won’t experience similar problems. Still, we did not collapse with Medicare’s creation; perhaps we bent a little here and there but the lives of many were much better for having the program. Although the previous pages provided information, let us look at how The Affordable Care Act specifically benefits select groups. Many of the benefits equally apply to everyone, such as ending pricing discrimination. Benefits for Children: • Eliminates pre-existing coverage exclusions as of 2010. We often do not think of children having existing conditions; it seems like something older people would experience. However, children are often born with existing conditions. This prohibits excluding such children on health policies. Chapter 2 United Insurance Educators, Inc. Page 64 Family Insurance Needs Chapter 2 - Health insurance • Extends the Children’s Health Insurance Program (CHIP) through September 30, 2015. It further provides states with additional funding to ensure children have access to the program. • Pediatric Benefit Package that includes oral and vision coverage for all children. This is required not only in the basic pediatric services under all new health plans, but also oral and vision requirements, as of 2014. • Expansion of the pediatric health care workforce, including pediatricians, pediatric nurse practitioners and specialists in pediatrics and pediatric oral health. Many health care professionals are concerned about having the number of health care specialists needed (for all ages) once health benefits are provided for everyone. It might especially be an issue in some rural areas. As of 2010 parents enrolling in new plans must be allowed to select their child’s pediatrician from among any participating provider. There will be education incentives to attract additional health care workers. • As of 2014, coverage for children aging out of foster care. It makes the current state option of extending Medicaid coverage up to age 26 to foster children mandatory. Children leaving the foster care system due to age face many obstacles; finding affordable health care should not be one of them. • Develops priorities and promotes children’s quality measurement and reporting to improve the care our children receive. A child’s care must be equal without bias towards the type of health coverage (or lack of it) in place. Prior to universal health care, a study found that children receive recommended care less than half the time. 1 • Childhood obesity will receive $25 million in funding through the Childhood Obesity Demonstration Project. This program was established through the Children’s Health Insurance Program (CHIP) legislation. The Secretary of Health and Human Services will award grants to develop a comprehensive and systematic model for reducing childhood obesity. It will require guidance to the states and health care providers on preventive and obesity-related services available to Medicaid enrollees and requires each state to design a public awareness campaign on available services. • As of 2010 it requires new plans to cover prevention and wellness benefits. These benefits are exempt from deductibles and other cost-sharing requirements. It further invests in prevention and public health to encourage innovations in health care that might prevent illness and disease before they require more costly treatments. An important step in preventing 1 The White House Health Care Reform 2010 Chapter 2 United Insurance Educators, Inc. Page 65 Family Insurance Needs Chapter 2 - Health insurance disease relates to obesity, which causes or contributes to diabetes and heart disease. In 2010 the government reported that 32 percent of our children were overweight or obese. • Expands coverage to improve access to care by providing health insurance choices through state-based health insurance Exchanges to families without job-based coverage. It provides tax credits to those who cannot afford coverage. We have known for a long time that poor health contributes to poor performance in other areas. If we can improve our children’s health they will be able to perform better in school and as adults. • As of 2010 the Act eliminates all lifetime limits on the amount insurers cover if beneficiaries get sick or injured and bans insurance companies from dropping people when they get sick. The Act also restricts the use of annual limits in all new plans and existing employer plans, until 2014 when all annual limits for plans are prohibited. Two-thirds of middle class families with access to employer-based coverage said their children were not insured because they could not afford the cost of their employersponsored premiums for health care. Of course it is necessary to make the coverage affordable. It won’t matter if lifetime limits are banned if families cannot afford the premiums. The reforms hope to help reduce health care costs for families to ensure children are insured. • Extends dependent coverage for young adults up to age 26 as of 2010. In other words, a child may remain a dependent for health insurance purposes on their parent’s coverage up to age 26 if the young adult is not eligible for employer-sponsored coverage of his or her own. In 2014 children up to age 26 can stay on their parent’s employer-sponsored plan even if they have an offer of coverage through their own employment. • Provides “Child-Only” coverage that is available whether their parents change jobs, leave a job, move or get sick. There will be a premium since this is an insurance policy, not a free benefit service. We commonly hear citizens complain that their coverage would be better if their politicians had to utilize the same health care plans the average person uses. The Act creates state-based health insurance Exchanges to provide families with the same private insurance choices that the President and members of Congress will have, including multi-state plans, to foster competition and increase consumer choice. While this is likely to please the adults in our country, it should also allow affordable choices to families with children. Chapter 2 United Insurance Educators, Inc. Page 66 Family Insurance Needs Chapter 2 - Health insurance Benefits for Young Adults • Beginning in 2014, the Act provides premium tax credits for young adults making less than a specified amount each year to ensure they can afford quality coverage in the new state-based Health Insurance Exchanges. Although this will cover millions of young adults, those who still cannot afford coverage will qualify for a hardship waiver. • As of 2010, the Act eliminates all lifetime limits on how much insurance companies must cover when participating members become ill or injured. Additionally, insurers may not drop members who develop an illness or become injured. • As of 2010 there will be better preventive care, with the goal of improved health. An individual who maintains their health will have fewer expensive problems later on. While this is certainly good for young adults, it may also save the program health care dollars in the long run. • Plans in the new Exchanges and all new plans will have a cap on what insurance companies can require beneficiaries to pay in out-of-pocket expenses, which includes copayments and deductibles. The reforms ban what is called “gender rating” which allows women to be charged higher rates than men for the same coverage. Benefits for Early Retirees Those who retire prior to eligibility for Medicare have found health care insurance to be very expensive and sometimes unavailable due to existing health conditions. Many people have gone without coverage because rates were so high. Since Medicare benefits are not available until age 65, unless disabled and meeting the disability criterion, ages 55 to 65 were often left uninsured. The Affordable Care Act gives early retirees greater control over their own health care. • The Act provides $5 billion in financial assistance to employer health plans covering early retirees. This is a temporary program that will make it easier for employers to provide their early retirees with coverage and provide premium relief of up to $1.200 for every family with insurance through employers. The goal is an increase in the number of large firms willing to provide workers with retiree coverage. Between 1988 and 2008 our government reports that the number of people with retiree coverage dropped 35 percent with just 31 percent of large firms providing retiree coverage. Chapter 2 United Insurance Educators, Inc. Page 67 Family Insurance Needs Chapter 2 - Health insurance • The elimination of lifetime limits on insurance benefits is likely to benefit early retirees since they will not have to worry about meeting their maximum lifetime benefits. • From 2011 health insurance companies must justify premium increases. If this keeps rates lower for early retirees it may allow these individuals to purchase and keep health insurance. • It is our early retirees that may especially benefit from the Acts prohibition on denying coverage or charging more based on a person’s medical history and current medical conditions. While any person of any age can experience illness or injury, as we age we are more likely to have existing health conditions. Older individuals are more likely to have chronic conditions such as heart disease and diabetes for example. • The Act provides a temporary subsidy, beginning in 2010, for those with pre-existing conditions that are currently uninsured and have been uninsured for the previous six months. This is not free; there is a premium for the coverage that will vary based on where the person lives and other criterion. The high-risk pool is a stop-gap measure that will serve as a bridge to the implementation of the reformed health insurance marketplace. • One-stop shopping allows the early retirees to make their own health care choices through the Exchanges, which will allow Americans to compare pricing, benefits, and other elements of the various programs available. This program actually allows individuals to select the same coverage used by our President and Members of Congress. Exchanges will be particularly useful for those between the agents of 55 to 64 because it gives greater access to multiple types of insurance coverage. This greater access means a greater possibility of finding an affordable plan. Since all plans cannot discriminate on the basis of current or past medical conditions, qualification is not an issue. Benefits for Senior Americans • The Affordable Care Act eventually closes what is referred to as Medicare’s “donut hole.” The donut hole is the gap in prescription drug coverage under Medicare Part D. More than 8 million seniors hit the “donut hole” in 2007 according to The White House, a federal publication. As of 2010 beneficiaries who hit the donut hole received a $250 rebate. In 2011 the Act instituted a 50% discount on brand name drugs in the donut hole and completely closes the donut hole for all prescription drugs by 2020. Chapter 2 United Insurance Educators, Inc. Page 68 Family Insurance Needs Chapter 2 - Health insurance • In an effort to reduce costs, the Act reduces unwarranted subsidies to insurance companies. Medicare Advantage plans (Part C) will come more in line with the costs for the original Medicare program. The Act provides new incentives for health plans that improve quality and enrollee satisfaction. Medicare’s guaranteed benefits are not affected and reducing such unwarranted subsidies will save Medicare more than $150 billion over ten years. • For years we have heard dire warnings about the financial stability of Medicare. The Act strengthens the financial health of Medicare by devoting additional dollars to fighting waste, fraud and abuse of the system. The payment system will be reformed in an effort to reduce harmful and unnecessary hospital admissions and health care acquired infections. These proposals will extend the financial health of Medicare by approximately nine years. Not a penny of Medicare taxes or trust funds, according to the administration, will be used for health reform. • Like other age groups, senior Americans will receive improved preventive care, with elimination of deductibles, copayments and other cost-sharing features for preventive care. There are free annual wellness checkups as of 2011. • The Act creates affordable long-term care insurance programs for care outside of the nursing home. These provide a cash benefit to help seniors and people with disabilities to obtain services and supports that will help them remain in their homes and communities, avoiding institutionalization. While people would certainly prefer to remain at home or in their communities (in assisted living, for example) it is also less expensive to provide care in settings other than nursing homes. • The Act invests in innovations that improve the quality of care received by seniors, such as medical homes and care coordination. The intention is to improve the delivery of care for those with chronic health conditions. • Promotes better patient care following a hospital discharge. Payments are linked between hospitals and other care facilities to promote more effective transitional care following discharge. The Act encourages investments in hospital discharge planning. • The Act will try to improve quality of care for seniors. While most care currently received is good, there is room for improvement. The Act invests in developing and reporting quality of care measures across all providers to help beneficiaries make more informed choices among the providers for the Chapter 2 United Insurance Educators, Inc. Page 69 Family Insurance Needs Chapter 2 - Health insurance care they may need. The Act also creates incentives to reward providers that meet quality goals or show significant progress in improving patient outcomes. The goal is to make quality care important to those who provide health care services. • The health care reform includes the bipartisan Elder Justice Act, which helps prevent and eliminate elder abuse, neglect and exploitation. Specifically the law requires the Secretary of HHS, in consultation with the Departments of Justice and Labor, to award grants and carry out activities that provide greater protection to individuals in facilities providing longterm care services. It supports and provides greater incentives for individuals to train and seek employment at long-term care facilities. It requires the immediate reporting of suspected crimes to law enforcement officials. • There will be a standardized complaint form for use by nursing home residents or their representatives (including family members) for filing complaints with a State survey and certification agency and a State longterm care ombudsman program. The Act requires States to establish complaint resolution processes as well. • The Act establishes criminal background checks for nursing home employees. There will be a nationwide program for national and State background checks for employees that have direct access to patients in long-term care facilities. The Act supports states beginning 2011 in requiring health insurance companies to submit justification for requested premium increases and insurers with excessive or unjustified premium exchanges may not be able to participate in the new Exchanges. It will crack down on excessive insurance overhead as of 2011 by applying standards to how much insurance companies may spend on nonmedical costs, such as bureaucracy, executive salaries and marketing. There will be consumer rebates if non-medial costs are too high. Benefits for Minorities The Affordable Care Act has addressed the health of our minority populations. It elevates the National Center on Minority Health and Health Disparities at the National Institutes of Health from a Center to a full Institute, reflecting an enhanced focus on minority health. It codifies into the law the Office of Minority Health within the Department of Health and Human Services (HHS) and a network of minority health offices within HHS to monitor health, health care Chapter 2 United Insurance Educators, Inc. Page 70 Family Insurance Needs Chapter 2 - Health insurance trends, and quality of car among minority patients and evaluate the success of minority health programs and initiates. The Act includes $6.3 billion in new Medicaid funding for the Territories and Puerto Rico. The Territories and Puerto Rico may establish Health Care Exchanges and receive $1 billion for subsidies to individuals and families of modest means who participate in the exchange. Benefits for Disabled Americans The Affordable Care Act is designed to provide greater choices for Americans with disabilities. It expands the Medicaid program to cover more Americans, including those with disabilities. There are new options for long-term care supports and services to make sure disabled Americans can remain in their homes or in community programs while still receiving the medical care they need: • Provides a new, voluntary, self-insured insurance program (CLASS Act) that helps families pay for the costs of long-term supports and services if a family member develops a disability. • Creates new options for states to provide home and community based services in Medicaid, enabling more people with disabilities access to longterm services in the type of setting the beneficiary prefers. • Extends the Money Follows the Person program and makes improvements to the Medicaid Home- and Community-Based Services (HCBS) option. As we know, the Act has eliminated discrimination of many types. Insurance companies cannot deny coverage based on health or gender. Insurance companies may not charge differently based on existing health conditions or gender. As of 2010 the Act provided access to affordable insurance for uninsured Americans with pre-existing conditions, which would certainly apply to those with disabilities. Most disabled Americans probably do not work, but if they do they are not faced with giving up employment in order to qualify for Medicaid’s health care benefits. The Act provides access to health insurance through Exchanges for those without job-sponsored health plans. Chapter 2 United Insurance Educators, Inc. Page 71 Family Insurance Needs Chapter 2 - Health insurance The Act tries to address health disparities. It moves toward eliminating them by improving data collection on health disparities for those with disabilities and improving the training of their health providers. Investments are being made in innovations and care coordination in Medicare and Medicaid to hopefully prevent disabilities from occurring in the first place, at least in older Americans who are most likely to experience disabilities. The Medicaid program is expanded allowing greater numbers of people to receive health benefits under it. The expansion will increase access to care for low-income adults, including many people living with HIV/AIDS. Although we usually think of being disabled as someone who has lost a leg in war or had some experience that adversely affected them for life, a disability may be something as common as diabetes or a chronic lung condition. The Act invests in innovations and care coordination in Medicare and Medicaid to assist one in every ten Americans who experience a major limitation in activity due to a chronic condition. Benefits for Veterans and Military Personnel The Act does not impact VA health. Veterans eligible for VA health care remain eligible under the health reform. Nothing in the legislation affects veterans’ access to the care they had prior to the passage of the health care reform measures. The Department of Veterans Affairs retains full authority over the VA health care system. The Act does not affect TRICARE or TRICARE for Life. There is nothing in the legislation that leads to increases in copayments, changes in eligibility requirements, or modifications as to how the programs are administered. Those who are covered by TRICARE would meet the shared responsibility requirement for individuals to have insurance, thereby exempting such members of the uniformed services and dependants from being assessed any type of penalty. The Department of Defense maintains sole authority to operate TRICARE. Americans who are covered by VA health care, TRICARE, or TRICARE for Life will meet the individual responsibility requirements. This means that veterans and service members and their dependents will be exempt from any required health insurance penalty levied for not buying insurance coverage. Chapter 2 United Insurance Educators, Inc. Page 72 Family Insurance Needs Chapter 2 - Health insurance The Act includes provisions to ensure that veterans are provided additional choices for high quality and affordable health care. The legislation allows veterans receiving VA health care to also enroll in an insurance plan if they wish. The Act does not require anyone to change their health insurance coverage, but it does ensure increased health insurance options as well as expanded consumer protections to prevent insurance companies from denying or limiting coverage. Uninsured veterans will have access to quality, affordable health insurance choices through health insurance Exchanges, which will bring about competition and increases in choice. They may also be eligible for premium tax credits and cost sharing reductions. The legislation will improve the private health care market, says the federal government, and help American veterans obtain the type of coverage they want. Harvard researchers found that nearly 1.5 million veterans lacked health care coverage in 2009. Many had health conditions that went untreated, primarily due to the fact that they did not have health insurance. This led to premature deaths. One goal of the Act was to help these veterans obtain medical care through health insurance availability at prices they could afford to pay. Benefits for Small Businesses Although small businesses, as a group, make up our largest employers providing health coverage for their workers is often not possible. Over the past ten years average annual family premiums for workers at small companies increased by 123 percent. In 1999 average group rates was $5,700 per year; in 2009 average group rates rose to $12,700. It is no surprise that the percentage of small firms offering coverage fell significantly with these rising premium rates. The definition of “small business” is important in any statistical or legal information. In this case the law specifically exempts all firms that have fewer than 50 employees, which accounts for 96 percent of all companies in the United States (34 million employees). The Affordable Care Act does not include an employer mandate. In 2014 the Act requires large employers to pay a shared responsibility fee only if they don’t provide affordable coverage and taxpayers are supporting the cost of health insurance for their workers through premium tax credits for middle to low income families. Those companies with fewer than 50 employees are exempt from any employer responsibility requirements. Less than 0.2 percent of all firms may face employer responsibility requirements. It is Chapter 2 United Insurance Educators, Inc. Page 73 Family Insurance Needs Chapter 2 - Health insurance hoped that companies currently not offering their employees health care benefits will begin to do so when premium costs become affordable. Under the Affordable Care Act, an estimated 4 million small companies nationwide may have qualified for a small business tax credit in 2010. Over ten years there could be $40 billion in relief for small businesses. 1. Small employers with less than 25 full time equivalent employees and average annual wages of less than $50,000 that purchase health insurance for employees are eligible for the tax credit. The maximum credit will be available to employers with 10 or fewer full-time equivalent employees and average annual wages of less than $25,000. To be eligible, the employer must contribute at least 50 percent of the total premium cost. 2. Businesses that receive state health care tax credits may also qualify for the federal tax credit. Dental and vision care qualify for the credit also. 3. From 2010 through 2013 eligible employers will receive a small business credit for up to 35 percent of their contribution toward the employee’s health insurance premium. Tax-exempt small businesses meeting the above requirements are eligible for tax credits of up to 25 percent of their contribution. 4. In 2014 and beyond, small employers who buy coverage through the new Health Insurance Exchanges can receive a tax credit for two years of up to 50 percent of their contributions. Tax-exempt small businesses meeting the above requirements are eligible for tax credits of up to 35 percent of their contributions. Prior to the Act small companies usually paid higher premiums than larger companies, often 18 percent or more. Some plans also added on costs for administration overhead, which could come under a variety of names in the policy. Perhaps the biggest problem faced by small businesses was simply finding coverage they could afford. Since they usually paid higher rates and up to three times as much in administrative costs, it was not easy finding an affordable plan to offer their employees. As of 2014 companies with up to 100 employees will have access to state-based Small Business Health Options Program (SHOP) Exchanges. They will expand the purchasing power of smaller companies. In 2017 the Affordable Care Act provides states flexibility to allow businesses with more than 100 employees to purchase coverage in the SHOP Exchanges as well. Chapter 2 United Insurance Educators, Inc. Page 74 Family Insurance Needs Chapter 2 - Health insurance Providing Sufficient Medical Personnel There has been concern expressed regarding the number of available health care providers. The Act provides new investments to increase the number of primary care practitioners, including doctors, nurses, nurse practitioners, and physician assistants. Rural areas are traditionally where shortages in medical professionals become most apparent. Since fees in rural areas are often less than that of larger cities, it is common for medical specialists to set up practices where they can receive higher fees. After all, it is expensive to go through medical school; graduates often have thousands of dollars in loans that must be repaid. The health care reform invests in the health care workforce to ensure that people in rural areas have access to doctors, nurses and high quality health care. As of 2011, the Act provides funding for the National Health Service Corps ($1.5 billion over five years) for scholarships and loan repayment for primary care practitioners, including doctors and nurses, who work in areas with a shortage of health professionals. There will be additional resources to medical schools to train physicians to work in rural and underserved areas, and establishes a loan repayment program for pediatric specialists who agree to practice in medically underserved areas, such a rural communities. Nearly one third of rural Americans work for small businesses according to The White House, a federal publication. More than half of them are uninsured because the small businesses do not have the funds to provide health care plans and certainly not enough funds to pay the costs of providing health care for their workers. As of 2010 there will be tax credits for small businesses to make employee coverage more affordable. Tax credits of up to 35 percent of employer premium contributions will be available to firms that choose to offer coverage; small non-profit organizations can receive credit of up to 25 percent. In 2014 small business tax credits will increase to up to 50 percent of employer premium contributions and up to 35 percent for small non-profits. The affordable Care Act ensures that hospitals and other providers in rural and remote communities will receive the reimbursement they need to provide quality care to patients, while staying in business. It ensures that rural health care providers receive appropriate Medicare reimbursements to address longstanding Chapter 2 United Insurance Educators, Inc. Page 75 Family Insurance Needs Chapter 2 - Health insurance inequities that exist among providers from different geographic regions. Helps the many small and rural communities where patients must travel long distances to obtain their health care services. Women have often been discriminated against when it comes to insurance. This was considered “legal” discrimination because it was based on the amount of risk faced by the insurance companies. It was known that women tended to use more medical services than men of the same age. Some of this additional use was expected. For example, women of child bearing age were likely to have children; obviously men would not incur this expense. In 2010 a healthy 22 year old woman would likely be charged 150 percent more for the same coverage given to a healthy 22 year old man. Going forward from 2010, the Act prohibited insurance companies from denying any woman coverage or limiting her coverage due to a pre-existing condition, but that did not address the higher premium rates she paid. Since the Act now prohibits charging higher rates based on gender women will no longer face this legal discrimination when they purchase health insurance. Where Are We Headed? In the past it was often a struggle just to obtain health care coverage. Many Americans worked at jobs purely for the health care that was offered through their employer. Millions of Americans do not have health coverage at all, so they shy away from seeking medical care as much as possible. Just because we now have a signed health care plan in the works doesn’t mean that Americans feel any better about their situation. Most people say they don’t know enough about the passage of the health care bill to feel confident about the benefits they will receive. There are so many articles both for and against the health care bill that it is hard to know truth from fiction. Many of those who opposed passage of the health care bill opposed it because they felt it did not do enough, not necessarily because they were opposed to universal health care in general. The reforms will not be fully implemented until 2014 and even then will not provide guaranteed health care to everyone living in the United States, although many of those that are not covered will be undocumented immigrants. The health care laws apply only to American citizens and legal residents, says Anne Dunkelberg, associate director of the Center for Public Policy Priorities in Austin. However, there will be some Americans who are not covered either, namely those who choose to pay the penalty for remaining uninsured. One might assume those Chapter 2 United Insurance Educators, Inc. Page 76 Family Insurance Needs Chapter 2 - Health insurance who chose not to become insured and pay the penalty will be the wealthy, but that is probably not going to be the case. Instead it will be the low to moderate income Americans who feel they will be better off financially if they pay the penalty rather than the cost of insurance premiums. Dental Policies Although many people would like to have dental coverage, relatively few actually do. Most dental insurance is part of an employer sponsored medical plan. Individual policies are difficult to find. When an employer does offer dental insurance to their workers, they commonly cover examinations, X-rays, fillings, extraction's, root canals, crowns, and perhaps even orthodontic work (braces). This type of insurance is expensive to provide so even those employers who have offered it in the past may begin to discontinue it. When it is possible to individually buy dental insurance, it may not be worth the price. Everyone tends to have dental work, so the insurance company can predict their expenses quite well. Therefore, the premiums reflect their payout. In many ways, the premium represents more of a prepayment plan than it does an insurance policy. In fact, the premiums and copayments could add up to more than the actual dental bills. Incidental Health Care Protection There may be some types of insurance that remain along with universal coverage, although it is likely that they will make some changes. These policies are not intended to provide major medical benefits, but rather are incidental health care policies that some may feel have a place in their household. Dread Disease insurance is primarily marketed as protection for the costs of treating cancer and other dread diseases. For example, while cancer is a major cause of death, the chances of a policyholder getting cancer are still small when compared with all the other types of treatment for other conditions people obtain. Even if an individual actually gets cancer, the policy may only cover certain parts of the treatment. Side effects and conditions related to the cancer are often not covered by dread disease polices. Chapter 2 United Insurance Educators, Inc. Page 77 Family Insurance Needs Chapter 2 - Health insurance Hospital Indemnity insurance may offer a benefit of $50 to $200 per day while the policyholder is hospitalized. Most people do not need a hospital indemnity plan and this will probably be even truer once the health care bill is fully implemented. Hospital indemnity coverage is not intended to be the primary coverage and would not get the policyholder through a single day in the hospital since the average room cost is many times greater than the indemnity policy pays. Some indemnity plans do not take effect until the policyholder has been in the hospital for several days. The average hospital stay is less than a week. While premiums for dread disease and hospital indemnity insurance policies may seem low, the chances of the policyholder collecting benefits are also low. Health Coverage for Overseas Travelers At one time few people traveled to foreign countries across the seas. That is no longer true. Americans travel frequently and their travels include virtually every country around the globe, for both business and pleasure. This insurance market is developing due to the high costs of medical care in general, including follow-up care back home. Medical travel insurance plans cover expenses typically not covered by standard health insurance. One of these uncovered expenses is medical evacuation, which can be exceptionally expensive. A surprising number of travelers purchase polices that will cover their medical transportation home following an illness or injury in another country. Some credit cards include or offer limited medical assistance abroad; few cardholders realize the number of benefits often attached to their credit cards. There are generally specific requirements to receive this coverage, but it may be worth a telephone call to the merchant to find out what is covered and under what circumstance. Travel insurance policies usually issue a card with a toll-free number to call if an emergency happens. A policy typically only costs a few dollars a day and the deductibles range anywhere from $25 up. Some policies have coinsurance requirements. Chapter 2 United Insurance Educators, Inc. Page 78 Family Insurance Needs Chapter 2 - Health insurance Overseas health coverage should be purchased only from a reputable company and even investigating the company's level of expertise may be wise. If a prospective insured needs coverage, they may want to find out if the medicalassistance company has local representatives at the destination or even a good database of English-speaking physicians and hospitals. Coverage restrictions and policy benefit limitations will generally apply. Blanket Health Insurance Blanket health insurance protects all group members against the insured perils. Blanket insurance differs from group insurance in that no actual insured is named and there are no certificates of insurability issued. There are many times when we are unknowingly covered personally under a blanket insurance policy. For example, spectators at a sporting event may be covered under the blanket policy of the sport arena. Volunteer firemen are typically covered under a blanket policy also. So, in short, a blanket policy is generally one that covers a group of people participating in a like action or grouping for a common reason. In general, the group covered (those participating) is constantly changing and the policy covers the changing "membership" without paperwork. The policy is a "for whom it may concern" type of coverage. Group Credit Health Insurance Most of us have also had some type of experience with group credit health insurance. It can be purchased to pay a disabled debtor's payments until recovery or until the debt is fully paid. There can be various benefits involved. In some plans, benefits are paid if the disability is continuous for a given period of time. In other plans, benefits are paid only for the time following the waiting period. There is the tendency on the part of insurers to avoid retroactive plans since it is thought to possibly encourage malingering. It is extremely difficult to generalize on the cost of group health insurance since there are so many factors that may affect pricing. Each plan may be different. Competition is often keen and each company will determine their own rates. Even initial rates are sometimes misleading. The net cost after dividends or rate credits is the important consideration. Initial rates vary with the age distribution, occupations covered, portion of females in the group (women have roughly twice as much time loss through sickness as men do), variations in medical care costs in Chapter 2 United Insurance Educators, Inc. Page 79 Family Insurance Needs Chapter 2 - Health insurance different localities, and, in major medical plans, the earning levels of the individual members. High-income people tend to demand higher priced medical services and may be charged more than low-income persons for the same service. There are of course private plans available for disability insurance, as well as group plans. Private plans purchased by individuals vary based on many factors, including occupation, health history, policy definitions of disability, benefits selected, and other items specific to the policy issuance. Some disability contracts are short-term plans limited to just six months, for instance. Others allow for long-term benefits, which may go all the way to the age of 65. Of course, you can expect to pay higher premiums for higher benefits. Also, underwriting will vary from company to company. Pet Insurance As pets have achieved the status of family members in America, their care has also become important. In the last twenty years society has been introduced to veterinary pet insurance. As medical science improves, medical care for pets improves. Veterinary medicine has the ability to treat animals with the same science applied to their human counterparts. For many American families there are limited funds available for our pet’s medical care, regardless of how much we love them. There are now several medical policies available for the treatment of our pet’s medical needs. Some policies treat only accidents, such as being hit by an automobile, while others are more comprehensive. Few policies pay for preventative care, such as vaccinations and altering (spays and neuters). As with all insurance contracts the greater the benefits the greater the cost. The insurance plans will vary by company, but they tend to have similarities. Usually they have established benefit schedules based on specific procedures and, depending on the plan chosen, these benefit allowances have maximum limits per policy term. Veterinarians around the country charge less or more depending on geography, just as physicians do. Knowing what veterinarians charge in the area will allow consumers to effectively shop for the best pet medical insurance. Nearly all these policies will limit the amount of benefits paid. Chapter 2 United Insurance Educators, Inc. Page 80 Family Insurance Needs Chapter 2 - Health insurance Veterinary pet insurance is considered major medical coverage. Plans are chosen based on the age of the pet with various deductibles available. Premiums are normally collected semi-annually, annually, or biennial (every two years). For pets older than 9 years old it will be difficult to find coverage since most plans are designed for younger ages. Plan deductibles and copayments vary widely so the shopper will want to make as many comparisons as possible. For additional premium, cancer riders can be added that double the coverage available for feline leukemia, neoplasia of the pancreas, thorax or prostate. This added coverage is referred to as Cancer Endorsement Coverage. The companies that offer this type of insurance are under state regulation and licensed by each state where sold. Veterinary pet insurance often offers a free-look provision so the buyer has the option of reviewing the issued policy before deciding to keep it. Look at the policy brochure for the free-look provision. Normally it is 30 days from the date of issue. Chapter 2 United Insurance Educators, Inc. Page 81 Family Insurance Needs Chapter 2 - Health insurance Review Questions 1. The Act will require most Americans (this coverage is only available to legal citizens and legal aliens) to have health insurance coverage as well as adding approximately 16 million: (a) dollars to our deficit. (b) poor people to our Medicaid system. (c) people to our group insurance rolls. (d) politicians to the same group coverage. 2. It was not necessarily that Republicans were against health insurance for the masses; rather they opposed: (a) a government ran health care system. (b) anything that gave private carriers a part in the plan. (c) President Obama’s meddling. (d) removal of pre-existing coverage. 3. Much of the funding for the new health care reform would come from new fees and taxes and cuts in Medicare. Despite the cost, it was expected to cut the deficit over the next ten year period because: (a) fewer people would be on Medicaid medical benefits. (b) how the deficit is determined would change. (c) the deficit would no longer apply to health care spending. (d) it would reduce health care spending. 4. Under the Act, companies will be required to issue 1099 forms to any vendor of service or rental property to which the business has paid more than: (a) $400. (b) $600. (c) $800. (d) $1,000. Chapter 2 United Insurance Educators, Inc. Page 82 Family Insurance Needs Chapter 2 - Health insurance 5. The Act supports states beginning 2011 in requiring health insurance companies to submit justification for requested premium increases and insurers with excessive or unjustified premium exchanges: (a) would have to subsidize their policyholders. (b) must contribute part of their earnings to selected charities. (c) may not be able to participate in the new Exchanges. (d) would have to resubmit lower premium requirements. Please continue to the next chapter. Chapter 2 United Insurance Educators, Inc. Page 83 Family Insurance Needs Chapter 3 – Children’s Insurance Needs Children’s Insurance Needs Life Insurance Parents are bombarded with advertisements promoting life insurance products for children. The advertisements may be promoting life insurance as a means of saving funds for college, burial coverage, or as a means of maintaining insurability into adulthood. Many professionals feel it is not appropriate to place life insurance on a child for any reason although many consumers still do so. Life insurance on children is very inexpensive, which is probably why so many people buy it. Even though they may be wasted premium dollars many people do seem to mind wasting a minimal amount. In the book titled The Parents' Financial Survival Guide by Theodore E. Hughes and David Klein it states: "Insuring children makes no sense at all, because they earn no income, because the death rate in children beyond the age of one is very low, and because money would not compensate you in the highly improbable event that your child should die before you." The New Century Family Money Book by Jonathan Pond states: "You don't need it. Almost anything you put your money in instead of a child's life insurance policy will end up being a better investment." The amount a child will collect from a life insurance policy varies from policy to policy. The insurance advertisement may state that the collected sum of money (cash value) will be at least equal to all the premiums paid for the child’s life insurance. This sounds like a safe investment but receiving back the amount of premiums is still a loss since no interest was earned and it is likely that inflation has reduced the sum’s spending power. When investments of any kind do not grow with the inflation rate the investor is actually loosing money. Chapter 3 United Insurance Educators, Inc. Page 84 Family Insurance Needs Chapter 3 – Children’s Insurance Needs In the book Making the Most of Your Money by Jane Bryant Quinn, she states: "Insurance policies typically don't start accumulating serious money until after the 15th year. That doesn't help a parent whose daughter will matriculate 10 to 12 years from now. Furthermore the gross interest rate that the company advertises may be much higher than the net rate that is actually credited to your cash values. An advertised 8.5 percent may net down to only 5 percent, after expenses." The point of life insurance is to replace lost income due to premature death. Children do not earn income in most cases so there is no lost income to be insured. Policies advertising life insurance as a means of saving college funds or burial costs are not presenting a logical solution. It would be better to put the premium dollars into a savings account, money market account or an annuity. Virtually anything would be a better financial vehicle than a life insurance policy. There are Advantages Some parents may still want their children to own life insurance despite all the reasons against doing so. One advantage of a life insurance policy is the guarantee that some coverage will be available on the life of the child, regardless of health. Knowing their family’s health history, if parents are worried their children will be considered uninsurable a life insurance policy that guarantees coverage into adulthood, with additional benefits available at specific ages, may be worthwhile. Most parents do not buy life insurance on their children for the money. Statistically speaking, the chances are very low that a child will die. Some experts tout that buying life insurance on their child is not wise because no parent would enjoy spending the money received. While this is true, the parents will still need to pay for the burial expenses. The peace of mind that the life insurance policy provides may be worth the minimal cost of such contracts. We would hope that no parent insures a child with the thought of receiving the death benefit, but there may be some who feel the coverage is necessary. If so, only minimal amounts should be purchased (enough for burial, for example). Health Insurance Generally speaking, whatever health coverage the parents have selected will also cover their dependent children. The Affordable Care Act gives, according to the government, greater control over their own health care coverage. For example, key Chapter 3 United Insurance Educators, Inc. Page 85 Family Insurance Needs Chapter 3 – Children’s Insurance Needs provision that takes affect immediately is the anti-discrimination against children with preexisting conditions. This is especially important for new born babies that experience health conditions from birth. It would also include children that are adopted that have existing conditions. Beginning in 2014 this prohibition applies to all persons. Young adults will also see some benefits. Under the new law, young adults will be allowed to remain on their parents’ plan until they turn 26 years old unless they are offered insurance coverage through their work. While the provision became effective September 2010, most insurers began implementing the new practice soon after passage of the health care reform. According to Anne Dunkelberg, associate director of the Center for Public Policy Priorities in Austin, the federal government will offer subsidies that cap premiums at no more than 9.5 percent of family income. Even so, some will choose not to purchase health care insurance (opting to pay the penalty instead) because the penalty is likely to be less than their health care premiums. Although this might be risky from a financial standpoint, 9.5 percent of income is not seen as “low cost” either. A family existing on a tight budget already may not be able to spare nearly one tenth of their income for insurance. Review Questions 1. Why would parents choose to have life insurance on their children? __________________________________________________________________ __________________________________________________________________ 2. Under the Act young adults will be allowed to remain on their parents’ health care plan until they turn 26 unless: (a) the insurance company has not adopted the provisions of the Act. (b) the family can afford higher premium rates. (c) they are offered insurance coverage through their work. (d) Medicaid offers an alternative coverage. Please continue on to the next chapter. Chapter 3 United Insurance Educators, Inc. Page 86 Family Insurance Needs Chapter 4 - Planning For Retirement Planning For Retirement Retirement planning can involve many subjects. This chapter will cover aspects of this but since the subject is so vast, there may be subjects that are not covered that could have been. Annuities are covered since we feel they are an insurance product that works exceptionally well for retirement planning. Annuity popularity comes and goes, depending on current stock market performance, but for long-term investors they are ideal. Long-Term Care insurance is also covered in detail. With the Deficit Reduction Act of 2005, Partnership long-term care policies are now a product that is designed for retirement planning since they protect the insured’s assets from spend-down requirements for Medicaid qualification. Although financial advisors routinely advise individuals to begin saving for retirement from their first job, realistically this seldom happens. There are so many places for funds to go early in a marriage: saving for their first home, saving for their children’s college and becoming financially stable in general. However, the earlier an individual plans for their retirement, the more their retirement will be free from financial anxieties. Pre-Planning Deciding how much money will be needed throughout retirement is the first step in planning for it. This is not an easy task since there are a number of variables to consider including: 1. Inflation, 2. The planned age of retirement, 3. Life expectancy, 4. The size of the couple's Social Security benefit, 5. If applicable, a company pension or Keogh plan, and Chapter 4 United Insurance Educators, Inc. Page 87 Family Insurance Needs Chapter 4 - Planning For Retirement 6. How does the couple plan to spend their retirement? Will the couple want to spend it traveling, gardening, or wintering in Texas? Most financial planners recommend individuals aim for a retirement income that is 70 to 80 percent of their gross earnings before retirement. The amount actually needed varies among people, but it is always best to have more than needed (less than needed is never advisable). Some retirees will plan to travel extensively, while others are content to tend their garden at home; some retirees will want to golf daily while others are happy with a good book; every person is different and these differences must be taken into account. What cannot be anticipated, but must be planned for, are physical care needs. Who can say which person will need assisted living or nursing home care? Since we cannot be sure who will need it, every individual should plan to pay for long-term care needs, whether they believe they will actually use it or not. Failing to do so will create a burden for their children. Where Will Retirement Money Come From? Most couples put their incomes together from three sources: 1. Social Security income; 2. Company pensions or Keogh plans; 3. Personal Savings and/or Investments, It has become a cliché but it bears repeating: while we do not believe Social Security will ever become extinct, it is a “supplemental” income intended to supplement what the individual has done for themselves. The Social Security Administration will send individuals a free estimate of future earnings if they fill out and send in a SSA-7004 Request for Earnings and Benefit Estimate Statement form. To get a copy of this form, call your local Social Security office. If an individual has a retirement qualified plan, it may be sufficient for retirement, but it never hurts to save additional through personal savings or individual retirement accounts. Some employer-sponsored retirement plans are generous, but increasingly companies are moving to plans that put the responsibility on their employees. The Social Security Administration estimates that less than half of retirement needs will come from Social Security and pension plans combined; the balance must come from the efforts of the retirees during their working years. This Chapter 4 United Insurance Educators, Inc. Page 88 Family Insurance Needs Chapter 4 - Planning For Retirement leaves personal savings and investments to pay for the other half of retirement needs. While most couples plan for their retirement utilizing the efforts of two workers, each individual must look at their own needs since late-life divorce is also becoming more frequent. Today it is common for both husband and wife to have personal income and it must also become common for each worker to have personal retirement income. How much is enough? It would be easier to plan for retirement if each individual knew exactly how long he or she would live, health status during retirement, and the cost of living during retirement. Certainly lifestyles differ, but many will find that they must downgrade from their working years due to insufficient income during retirement. If one spouse continues to work at a job that pays an income great enough to live on, it would probably be wise to let any nest egg in existence continue to grow. The more time an investment is given for growth the greater the compound interest earned. In times past, people tended to stay in one home far longer than they do today. As a result the build up of equity once available for retirees is less likely to be there. Where our grandparents did not have a mortgage in retirement, today’s retirees are likely to have at least one, and sometimes two or more if they have recreational property. When a young family plans early for retirement they have time on their side. The longer the investment period the less money must actually be contributed since interest has more time to multiply. In retirement years some expenses will lessen while others enlarge. Once retired, most people state they wish to travel, a generally costly activity. Therefore, even though there may be less costs associated with working, others may develop that are just as expensive, or even more costly. While it may not be possible to know exactly what expenses will exist in retirement, it is common sense to at least be adequately covered for daily living costs. If the home is not paid for, a mortgage payment will exist, utilities, auto costs including gasoline and insurance, and other items. A financial worksheet may help. Even though the young family may have little idea of retirement costs, they know what it costs them to survive today. Considering inflation it makes sense that costs will be at least equal to today’s Chapter 4 United Insurance Educators, Inc. Page 89 Family Insurance Needs Chapter 4 - Planning For Retirement costs. Initially, simply beginning the act of saving for retirement is enough. Once the habit is part of the monthly expenses, then it can be expanded as wage increases occur or other windfalls come along. At some point, there should be a monetary goal but to just begin saving something is a necessary first step. Twenty years before retirement and again at ten years before retirement, the couple must work out an actual retirement budget to see if they are on track. It must be done soon enough to correct any errors. If it is discovered that retirement income will be woefully inadequate there is little time left to correct it at ten years prior to retirement, so the twenty year check is very important. The financial worksheet is used to determine many things, including waste of money. It may point out financial habits that are detrimental to financial goals. Credit cards are the greatest pitfall for younger families; it is so easy to buy on time and so difficult to pay them off in full each month. If the savings account is regularly dipped into to pay for routine bills, knowing this early in the planning stage will help the family curb bad habits now and enjoy retirement later. Inflation is one of the worst robbers of retirement savings. If the rate of inflation stays steadily at five percent, prices will double every 14 years. Some items, such as gasoline, rise much faster than inflation would have indicated. Since there is no way to know how costs will affect retirement savings twenty years in advance it is always better to have more saved than less. Annuities; what are they? An annuity is an investment that is made through an insurance company. Although offered by insurers, they are not life insurance contracts; they are designed for life rather than death. Annuities are sold (marketed) by a variety of means, from the insurance agent knocking on the client’s door to banks and brokerage firms. An annuity contract could be defined as a life insurance policy without the mortality charges because there is no "net amount at risk." Life insurance companies rate prospective policyholders with what is called mortality tables. This is a base for calculating cost per thousand dollars of a life insurance policy. Each year people grow older, so the chances of dying become larger. The first table used by insurance companies was the American Experience Table. It was based on statistics gathered between 1843 and 1858. During that time, out of 1000 men age 35, statistically 8.95 died during that year. The second Chapter 4 United Insurance Educators, Inc. Page 90 Family Insurance Needs Chapter 4 - Planning For Retirement table the insurance companies utilized was the Commissioners' 1941 Standard Ordinary Table based on death statistics between 1930 and 1940. During this period of time the death rate for men at age 35 was 4.59 per thousand. In 1966, the insurance companies were required to use the Commissioners' 1958 Standard Ordinary Table based on death statistics between 1950 and 1954 when the rate per thousand dropped to 2.51. Each year Americans live longer due to many factors. It benefits consumers to have updated tables since it lowers the cost of coverage; it benefits insurers to use older tables since it allows higher charges. Choosing an insurance company that uses the most current mortality tables will insure that your clients are receiving the cheapest premium rates. Insurance companies are not required to go back to old policyholders when new mortality tables emerge that would reduce their premiums. They will continue year after year to charge at the old mortality table. An annuity is allowed to grow within a contract without current taxation. It also includes the charges for expenses. Life insurance earnings also grow on a tax deferred basis but only a portion goes towards accumulation so an annuity is a better investment vehicle. As far as accumulation is concerned the major difference between an annuity and life insurance is the mortality charges. There are three different types of annuities: 1. Immediate annuities, either variable or fixed rate; 2. Deferred annuities, either variable or fixed rate; 3. Accumulation annuities, either variable or fixed rate. A fixed annuity has a set rate of return. The variable annuity lets the investor choose from a series of portfolios that can be aggressive or conservative. As a result the rate of return fluctuates. The insurance company gives the policyholder certain assurances when they invest in the annuity. The four parties to an annuity contract are: the insurer, the contract owner, the annuitant, and the beneficiary. There are always four parties, although one person may fulfill more than one role. The insurer No matter who sold the annuity, the contract agreement is always between the policyholder and the insurance company. The insurance company is the insurer. Chapter 4 United Insurance Educators, Inc. Page 91 Family Insurance Needs Chapter 4 - Planning For Retirement The annuity contract contains assurances and the terms of agreement. It also stipulates what can and cannot be done. These would include additional investing, withdrawals, cancellations, penalties, and the guarantees. An agent will need to understand each annuity contract sold by the different insurance companies. Since products differ it is important that the agent as well as the policyholder understands those differences. The Contract Owner The policyowner is the contract owner. It is their money; they decide among the different options offered. An agent needs to be aware of the options offered so as to give a well-rounded view of what is available. The policyholder has the right and the ability to add more money (if the allowed by the insurance company or the annuity contract selected), terminate the annuity, and withdraw a portion or all the money and to change beneficiaries or the annuitant. The changing of beneficiaries and/or annuitants requires an approval from the insurer along with the required papers to be filled out. The contract owner can be an individual, a couple, a trust or a corporation. The one requirement is that the owner must be an adult. A minor can be named as long as there is a guardian or custodian listed. The contract owner (policyholder) controls the investment. They can decide to gift or will a partial amount of the entire sum to anyone or any entity at any time. The Annuitant The person named by the contract owner as the annuitant can be anyone currently living and only one person can be named. It does have to be a person though, not a living trust, corporation or partnership. The annuitant is similar to the insured in a life insurance policy. If the annuitant is not also the policyowner, they have no say in the contract, cannot make withdrawals, change names or terminate the contract. The annuity will remain in force until the contract owner makes a change or the annuitant dies. Like an insurance policy, when you purchase it on someone else, which is the insured, the annuitant must also sign the annuity contract. Some annuity applications do not require the annuitant's signature. In selecting an annuitant, there is normally an age requirement imposed by the insurance company. While most companies require the annuitant to be under the age of 75, that age does vary among companies. Most companies allow the contract owner to change the annuitant at any time with a stipulation that the new annuitant must have been alive when the contract was first written. Changing the annuitant is not as easy as changing a beneficiary. The insurance company must approve of the change first. If the new annuitant is young, the change may be made quite easily. If the new annuitant is older, mortality risks come in to play Chapter 4 United Insurance Educators, Inc. Page 92 Family Insurance Needs Chapter 4 - Planning For Retirement and the change may not be as easy. In any case, a contract owner who wants to change annuitants must follow the procedures the insurance company indicates. The Beneficiary Simply stated, the beneficiary is waiting for the death of the annuitant. This is the only way the beneficiary can prosper. Like the annuitant, (if not also the policyholder) the beneficiary has no say or control in the management of the policy. Whereas the annuitant must be a person, not an organization, the beneficiaries can be trusts, corporations or partnerships, as well as friends, children, relatives or spouses. The annuity contract can name multiple beneficiaries. For instance, Charles, the annuity contract owner, could specify that his wife receives 50 percent of the proceeds; the Humane Society might receive 30 percent and the remaining 20 percent could go to a third party. One owner must be "primary" and the other "contingent" unless the insurer will permit co-ownership. Many companies no longer permit co-ownerships as they used to. This is because of so many legal problems - especially in divorces. Companies do not want to get dragged into such things. The same is also true for annuitants. While it is still possible to find insurers that allow co-annuitants, most prefer a single annuitant due to legal problems. Most applications do not even show a line for co-annuitants, but insurers may still allow it if asked to do so. The annuity contract can have two contract owners, such as a husband and wife. Then the annuitant can be either the husband or wife or both. This would protect the couple's assets in case one of them died. This is one area where total understanding of how the annuity works is crucial. If any other beneficiary were listed, for instance, a child or charity, the surviving spouse would not receive the money. The contract owners need to have this well thought out so the annuity will meet the goals intended. Beneficiary designations may be set up with a primary beneficiary (the spouse) and a contingent beneficiary (the children). A single person can thus hold multiple titles. Charles could name himself as the annuitant and beneficiary as well as being the contract owner. If Charles elected to name himself as the contract owner and the annuitant, with a loved one or entity as the beneficiary, he would still have complete control of the annuity. Upon Charles's death, the proceeds would pass on to the intended beneficiaries. Charles would also retain the capability of changing the beneficiaries if he elected to. It must be noted that while Charles would have the right to name himself as the Chapter 4 United Insurance Educators, Inc. Page 93 Family Insurance Needs Chapter 4 - Planning For Retirement annuitant and the beneficiary, it would not make sense to do so in any way. One of the advantages of the annuity is avoiding probate. Naming him as the annuitant and the beneficiary would nullify this advantage by reverting the money to the estate, which would pass through probate and all the expenses incurred or go to a contingent beneficiary. Annuity Development The word annuity means "a payment of money." The insurance industry designed them to do just that. The annuity is simply a periodic fixed payment for life or for a specified period of time, made to the individual by the insurance company. One of the most notable industries to enter the insurance world is the banks and savings-and-loan institutions. In the early 1920's, the United States government began using annuities to fund government retirement accounts, as did the labor unions. Due to the requirements the government mandated, the insurance industry came up with two safety features: 1. A guaranteed minimum interest rate built into the annuity contract. 2. The reinsurance network. Backed by the insurance companies' reserves, a reserve system for annuities was first introduced during the 1920s. The legal reserve system required then and still requires now, that insurance companies keep enough surplus cash on hand to cover all cash values and annuity values that may come due at any given time. It is the reserves that enable the minimum interest rate guarantees to exist. The reinsurance network was designed so that if there was a large run on the money in the insurance industry, no one company would be required to take the brunt of the loss. The insurance companies spread the risk out among all of the companies that are offering similar products. On October 19, 1987, the stock market crashed and since that day it has been known as "Black Monday." Annuities were primarily unaffected by this event. When the Great Depression hit the country in the 1920's, over 9,000 banks failed. Stocks and bonds were not worth anything. The exception to the utter economic disaster the country experienced was insurance companies. They had enough cash Chapter 4 United Insurance Educators, Inc. Page 94 Family Insurance Needs Chapter 4 - Planning For Retirement on hand to pay their policyholders. The government had required this. The companies continued to pay their guaranteed minimum interest rates that had been established years earlier. After the depression hit, new laws were passed by congress requiring many other financial industries to provide similar safety features on their products. Variable annuities were first introduced in the U.S. in the early 1950s. One of the best-known variable annuities is the College Retirement and Equities Fund (CREF). Billions of dollars are invested in variable annuities. From 1973 to 1978 the most popular annuity products carried a permanent seven percent surrender charge. The only way to avoid this charge was to annuitize. Then, as time went on, a few companies began to offer bailout options and limited surrender penalties. Bailouts allowed clients to withdraw their money without penalty charges if the interest rate on their annuity fell below the initial rate. Once this bailout option hit the market, a new generation of products developed. In the 1980s The New York Stock Exchange member firms began aggressively marketing bailout annuities. As interest rates hit all-time highs, insurance companies quickly had to become superb asset managers rather than just good risk managers. The early 1980s saw the introduction of indices and two-tiered annuities. The index rate annuity is a fixed annuity whose renewal rate fluctuates during the surrender charge period based upon some independent market indicators. It might be Treasury Bills or any variety of bond indices. This type of indexing is designed to protect the consumer in a low interest rate environment. These products do not tend to have bailout options since they are designed to accurately reflect the changing financial climate. Two-tiered annuities were designed to reward the loyal policyholder who decided not to surrender their annuity by offering a higher first tier interest rate. If the policyholder surrendered or transferred to another carrier, a lower interest rate was retroactively applied; this was the second tier. The two-tier has a second and permanent surrender charge in the form of the lower interest rate. The annuity may have a substantial charge for withdrawals; a charge that may never disappear. This may make it look as if the company is paying competitive rates, but if the policyholder elects to withdraw, they may be credited with an extremely low interest rate. The interest rate is only realized if annuitization is utilized through Chapter 4 United Insurance Educators, Inc. Page 95 Family Insurance Needs Chapter 4 - Planning For Retirement the initial insurer. This, then, locks the policyholder into the same company for life. Once an individual decides to invest in an annuity an application is filled out. The application asks for basic information such as name, address, social security number, and so forth. The social security number is, of course, asked for income tax purposes in the event a distribution is made. The application also asks for information on the chosen annuitant. The birth date of the annuitant is a requirement so that the insurer can see that they are within the age limitations. The application also covers investment options, the type of money (whether it is a rollover from another source, a retirement plan or a regular investment) and the signature of the contract owner and the annuitant. After all the information is completed and signed, the agent submits the application to the insurance company with funds accompanying it. In recent years agents must verify where funds originate since money laundering is now a concern for the federal government. Money laundering is used by drug runners, but also terrorists. By identifying the origins of the investment it is hoped that some of these individuals may be identified. A contract will be sent or delivered to the policyholder. The annuity contract includes a cover sheet that summarizes parts of the application and points out what type of return or what type of investment portfolio has been chosen. As already discussed, the contract owner has the power to add money (unless prohibited by the contract), change beneficiaries and/or annuitants, make withdrawals, or cancel the entire contract. Investment Options As stated in the introduction there is three different types of annuities with options within those types. To recap, there are immediate annuities, deferred annuities and accumulation annuities. Within these three, there are the options of either a variable or fixed period/amount. We will first be discussing Immediate Annuities and their options. Chapter 4 United Insurance Educators, Inc. Page 96 Family Insurance Needs Chapter 4 - Planning For Retirement Immediate Annuities The immediate annuity is just as it sounds; checks are issued by the insurance company to the policyholder immediately upon investment. Immediate annuities are designed for people who rely on receiving a specific amount of money on a regular basis. One of the first decisions to be made once the policyholder has chosen the annuity as an investment option is to choose whether it is to be fixed or variable. The second decision involves how long of a payout period the policyholder wants. The periodic check issued under the fixed annuity to the annuitant will be a fixed amount for the duration of the payout period. The duration of the payout period may be determined by stipulating to the insurance company the period of time during which the policyholder wishes to receive the checks. The period of time, which is chosen by the policyholder, could be, for example, five, ten or 20 years. This depends upon the amount of money invested, prevailing levels of interest rates and the period of time the policyholder selects. If Charles invested $80,000 and wanted $1,000 a month for five years, not adding in interest, Charles would be taking out a total of $60,000. Charles could not, of course, choose to take out $2,000 a month for five years. This is because the funds, the base invested amount, would not be there even if the interest rates were sky high. The insurance company determines how many months payments could be made in the amount requested by the policyholder for the time period also requested. Immediate annuity checks can be sent out monthly, quarterly or annually. The amount of each check will not fluctuate; the specific dollar amount of the check, of course, would depend upon the initial investment made. A chief consideration for the policyholder is the amount of return (interest) being offered on the annuity. When considering which company to suggest to clients, an agent should factor in how much money the company is offering to give the policyholders each month. Telling the policyholders of all the choices available will allow them to make the most informed choice. If Charles was told that an insurance company would give him $275 each month for five years with an initial $10,000 investment he would want to then shop around. Of course, an agent would want to shop around for the policyholder so the commission may not be lost. One difference between companies is the rate of return that each company is willing to offer. However, the rate of return should never be the primary concern. Company stability is much more important. Chapter 4 United Insurance Educators, Inc. Page 97 Family Insurance Needs Chapter 4 - Planning For Retirement From the aspect of policyholder service, it pays to shop around before an agent recommends certain companies. Both the agent and the policyholder will want the best possible service. Companies are often very competitive even in the service area. A policyholder may be concerned that the money invested, and then paid out during the payout period, may run out before they die. It is possible to select payment for life, although that may yield a lesser monthly dollar amount. This is called a Life Annuity payout option. It also may be referred to as a Straight Life Annuity. Under the Life Annuity payout option, the insurance company keeps all funds that remain when the annuitant dies. Nothing more would go to a beneficiary. The policyholder, the annuitant, would be taking the risk. All life annuities share a common characteristic: the insurer is betting that one or both of the annuitants will die prematurely. The contract owner hopes to live for another 100 years. The policyholder can either win by living longer, or lose by dying earlier than the company estimates. Either way, the beneficiary will get nothing. For example, if Charles were to invest in a life annuity he would be betting that he would outlive the amount invested or at the least break even. If Charles were to die a few months after investing in the annuity, his beneficiaries would not see any of the money invested. The insurance company would then take control of the money. If though, Charles lived 100 years after the annuity contract was taken out, he would come out on top. The alternative to this is the Refund Annuity. This may also be referred to as Lifetime with Period Certain Annuity. The policyholder can request that the insurance company make payments for life, but to continue those payments for a stipulated period of time if the policyholder should die prematurely. The policyholder could, for example, insist the insurance company make payments for life with a minimum of at least ten, 15, or 20 years or until the beneficiaries receive at least the entire invested amount originally put into the annuity contract. If Charles did not want to take a chance with his hard earned money, he may opt for a refund annuity. Charles could then stipulate that if he were to die prematurely, the balance of the annuity funds would continue to be paid to his beneficiaries. There is also the Joint-and-Survivor Annuity. With this type of annuity the insurance company can guarantee payments for the lives of two people. Married Chapter 4 United Insurance Educators, Inc. Page 98 Family Insurance Needs Chapter 4 - Planning For Retirement couples use these most frequently. As with Immediate Fixed Annuities, Joint-andSurvivor Annuities can also be issued with minimum guarantee periods or the refund-certain variety. Immediate Variable Annuities Any policyholder depending on a fixed annuity income can expect to have an ever-decreasing standard of living because the economy is always experiencing inflation. The variable annuity was designed to overcome the decrease in purchasing power of the fixed annuity. The basic idea behind the variable annuity is to invest the capital sum of the annuity into an investment portfolio of stocks and/or mutual funds and anticipating that inflation will cause the stocks to appreciate. That appreciation will provide increasing income to the annuitant that will hopefully offset inflation. Although this sounds good, investors apparently have not found the variable annuities attractive since they do not sell nearly as well as the fixed kind. That could be due to the measure of risk involved or perhaps agents just don’t present them as vigorously as they do fixed annuities. There certainly is risk, since stocks may go up or down. Although variable rate annuities are designed to offset the effects of inflation, there is no promise made that the annuity will increase in value as inflation increases. Additionally, the variable annuity does not satisfy annuitant demands for a consistent monthly income. Because of the risks involved, many are not willing to gamble their future standard of living. A variable rate option, whether it is an immediate or deferred annuity, does not guarantee any returns. The issuing insurance company does not advise the policyholder on investing their money. The company does not share in the profits, nor does it share in the losses. The same thing is true if the policyholder was to buy a stock, bond or mutual fund. If the investment goes up 25 percent in one year, the policyholder receives the entire gain. On the other hand, if the investment goes down 25 percent, no one comes to the rescue. This doesn’t mean there is not a place for the variable annuity in the investment field, because there certainly is. The investor may know the risks involved in a variable rate, and still want it for its flexibility. Like most investments, variable annuities should be just a single piece of the entire investment strategy. In the New Century Family Money Book by Jonathan D. Pond, he suggests that a policyholder "divide the deferred or immediate-pay annuity purchases between Chapter 4 United Insurance Educators, Inc. Page 99 Family Insurance Needs Chapter 4 - Planning For Retirement fixed and variable annuities. annuities." The net result will be the holding of balanced If Charles and Janelle opted for the immediate variable annuity because they wanted their income to keep up with inflation, they are betting that the invested capital will also grow so that their income will grow and keep up with inflation. This, again, is a gamble. There are no assurances that the stock market will keep up with inflation, nor do mutual funds give this sort of assurance. Using Variable Annuities for Retirement Planning Annuities work very well for people wanting to use them for funding a retirement and accumulating wealth. The ability to compound growth tax-deferred is an essential element. Variable annuity sub-accounts further enhance the long-term investment opportunities because the policyowner has the choice and the availability of diversification. Annuities, in general, can meet the investment objectives of many types of people, ranging from the affluent investor seeking tax deferral and long-term investment wealth accumulation as well as the average investor seeking a more competitive investment vehicle to fund their retirement. Statistically speaking, most annuity investors are in the 50-plus age bracket, which are conservative savers rather than investors. An investor by definition is someone who is willing to accept calculated risks. An investor is someone willing to accept calculated risks. The market has plenty of people who are comfortable with guaranteed returns and the guaranteed return of principal. They often use short-term investment strategies, such as CD's, to meet their long-term financial goals and objectives. They have minimal understanding of inflation-induced purchasing power loss or the benefits of tax-deferred wealth accumulation. This means that if this market of people could gain an understanding, it could open the way for increased sales. Most annuity investors have at least four investment concerns: Chapter 4 United Insurance Educators, Inc. Page 100 Family Insurance Needs Chapter 4 - Planning For Retirement 1. Adequate monthly retirement income. 2. Market risk of their annuity investments. 3. Depletion of assets for retirement living expenses. 4. Liquidity for major medical costs and other emergencies. Addressing these concerns takes careful planning, persistence and educated guidance. Should a variable annuity be included in a retirement portfolio for long-term investors? A short and simple answer would be yes. Annuities are excellent vehicles for funding retirement, particularly when combined with a qualified retirement plan. The goal of variable annuity investors is to reach financial independence with acceptable risk that includes an acceptable time period. With fixed annuities there is no risk because the principal is guaranteed. To meet these retirement goals, some basic steps are required: 1. Establish goals and objectives, 2. Implement a long term investment plan, and 3. Periodically monitor and evaluate the returns. The need to accumulate wealth to fund a retirement has never been greater. In the past 20 years, the burden of individual financial security, particularly retirement funding, has dramatically shifted from corporate employers to individuals. Few investors have developed a definitive investment strategy or the investment know-how to activate these strategies such as assets allocation, risk management, and diversification to reach their goals. In the book All About Variable Annuities by Bruce F. Wells, there is an 11-point Financial Planning Checklist. Through questions, such as the ones below, we can determine the needs of a prospective policyowner, their goals and financial personality. Chapter 4 United Insurance Educators, Inc. Page 101 Family Insurance Needs Chapter 4 - Planning For Retirement 1. What are my present and future investment goals? 2. What is my net worth? 3. What are my present and future income expectations? 4. What is my time line for meeting my investment goals? 5. What is my tolerance of risk? 6. How will my financial plan be funded? 7. Should investment advisor(s) join my team? 8. What are my current expenses and spending habits? 9. What will be my income requirements for retirement? 10. Are my legal affairs in order? 11. Are there special circumstances to consider? The biggest risk to long-term investors is the loss of purchasing power due to inflation, not market risk. One of the most important considerations for long-term investors is inflation, which can cause a serious loss in purchasing power. Inexperienced investors may believe their biggest risk is the actual investment market. Not so. Accepting risk is not unusual. It is part of everyone's lives. Investment risk is subjective and highly personal, but the definition of investing includes accepting risks. When determining an investor’s risk level, the important questions may be: what is the investor's profile and what degree of risk are they willing to accept? The answers to these questions are important to determine which type of investment vehicle is utilized. As one nears retirement their investment risk should be minimized since he or she is then less able to absorb investment loss. Chapter 4 United Insurance Educators, Inc. Page 102 Family Insurance Needs Chapter 4 - Planning For Retirement Deferred Annuities A deferred annuity is normally used as a way to accumulate a retirement savings. A policyholder purchases it, and then watches their money grow. Only a few deferred annuities allow the policyholder the option of taking a lump sum when they retire rather than forcing them to annuitize. Even though a deferred annuity is a tax-deferred saving plan, it does not mean tax-free. Eventually policyholders will pay taxes when funds are withdrawn for retirement. The policyholder receives no tax deduction on the amount of money initially invested to establish the annuity, unless the annuity is used to fund an IRA. A traditional Individual Retirement Account (IRA) allows the policyholder to deduct contributions made to the account, although restrictions do apply. Roth IRAs do not allow the contributions to be deducted from federal taxes. There are two types of deferred annuities: 1. Single-premium Annuities, and 2. Flexible-payment Annuities. Simply speaking, the single premium annuity is purchased with one lump sum. The flexible payment annuity lets the policyholder purchase it with installments over a set period of years. If the policyholder chooses they can receive the interest income from the annuity either through sporadic or scheduled withdrawals, if the deferred annuity plan will let them do so. Deferred annuities can be constructed so that the policyholder can request a portion of the income be given to them annually while the rest is reinvested, much like a Certificate of Deposit (CD). In most cases, though, the policyholder has the principal (the amount initially invested) and any earned interest reinvested automatically. The policyholder could, however, choose to terminate the investment or simply withdraw a portion of the principal. This is subject to applicable fees, if any apply. These would be stipulated in the contract. As with the immediate annuities, a deferred annuity has the option of choosing either a fixed or variable interest rate. Investors who purchase CDs do so because they want the interest income or because they plan on rolling over the CD into another CD or investment. The deferred annuities can be constructed to do the Chapter 4 United Insurance Educators, Inc. Page 103 Family Insurance Needs Chapter 4 - Planning For Retirement same things, accomplishing the same goals. The owner of the annuity can request that a certain amount be sent to them annually or reinvested so a larger amount of money is earning interest; a concept known as compound interest (interest earning interest). The deferred annuity can offer a great deal of flexibility. Besides automatically reinvesting, the contract owner has the ability to terminate the annuity or withdraw part of the principal, subject to possible costs. Deferred annuity contracts are not as efficient as single premium life insurance policies in accomplishing the transfer of wealth to a beneficiary. The annuity contract, while deferring taxation on earnings within the contract until future use, never escapes that pent-up income tax liability. Equity-Index fixed Annuity One of the newest types of annuities to reach the market in recent years is the equity-index fixed annuity. This type of annuity enables policyholders to be linked to the equity market while at the same time providing the policyholder the safety of their principal. Fixed annuities have been primarily popular with the younger-than-50 age group for long-term investing. The equity-index fixed annuity has interest returns linked to an equity market index of the stock market. Since this is a newer product, many agents and investors have veered away from equity-indexed annuities. As with anything, knowledge is the key to understanding. Once an individual understands this annuity it often is seriously considered as an investment. Since there are various types of indexed vehicles, it may require some research to choose the best one for the client’s circumstances. It can be difficult to compare equity-index fixed annuities to other types of annuities. For instance, one cannot compare the base interest rate, the bonus rate, the length and level of surrender charges, or the renewal rate history of the company and products. The equity-index fixed annuity differs from other annuities profoundly in that there are no stated current interest rates or bonuses. Some annuity contracts have surrender charges while others do not. Some have vested schedules and renewal rates based on past market performance for that year. The equity-index fixed annuity has interest returns linked to an equity market index. It may look as Chapter 4 United Insurance Educators, Inc. Page 104 Family Insurance Needs Chapter 4 - Planning For Retirement though this annuity product offers lower interest rates than other annuity products. The equity-index fixed annuity only offers minimum guarantees. These minimum guarantees are separate from the index returns. Despite all the differences equity index fixed annuities are still backed by the insurance company; the minimum guarantees provide security for the policyholder's investment. Like other annuities, they are not exposed to risk from the market loss. If the stock market goes down each year of the index period, the policyholder will not lose their principle as a result of this occurrence. As for the seemingly lower minimum interest rates offered, it is only a minimum, not the maximum. The actual interest rate applied has often been much higher. The basic purpose of the equity-index fixed annuity is to outperform other fixed investment alternatives over time. There is one element to look out for when determining which equity-index fixed annuity to use: the liquidity of the contract. Some earlier contracts offered a ten percent annual penalty fee if accessed after the first year while other contracts allowed no access at all until the end of the of index period. The newer policies offer 90 percent liquidity of the single premium starting at policy issue. Accumulation Annuity The Accumulation Annuity is a type of annuity that is similar to the deferred annuity. Whereas the deferred annuity can either be started by putting one lump sum in or making payments to the annuity to build up the principal, the accumulation annuity is strictly offered on a systematic payment basis to the annuity for a period of time. Then, at some later date, the policyholder can annuitize (shift from accumulation to a monthly payout) when they are ready to retire. Which annuity is best? The type of annuity that is chosen by the policyholder will depend on the following four factors: 1. Time Horizon; 2. Other Owned Investments; Chapter 4 United Insurance Educators, Inc. Page 105 Family Insurance Needs Chapter 4 - Planning For Retirement 3. Goals & Objectives; and 4. Risk Level. The Time Horizon is when the policyholder plans on using the investment proceeds. The longer the policyholder is willing to live with an investment, the more they should concentrate on equity-building products. Other Owned Investments must be considered when considering annuities. If the policyholders have no other investments, a variable annuity may be too risky for them and their future income levels. On the other hand, they may feel they can invest well enough to better their income. One thing is certain: conditions can change in many types of markets – and change suddenly. Diversification has always been a fundamental in successful investing. If the policyholders' investments are tied up in debt instruments, they should look at equity options within a variable annuity. Goals and Objectives would include how much the policyholder wants to accumulate for retirement, sending a child or children through college or just to buy a house in a few years. Whatever the policyholder's goal may be, it is important to turn these into dollar objectives - something that can be obtained. We can all dream, but a goal is necessary to successfully plan. Once this has been established, and the policyholder knows their existing holdings, it must be calculated how to attain that monetary figure (goal). Risk Level is often considered a personal quality, since different people can tolerate different risk levels. This level can go up or down depending on the investment chosen. A policyholder needs to be comfortable with the risk levels they choose. Of course, each investor must know and understand the level of risk involved. What is annuitization? Annuitizing is simply defined as contracting for a series of payments from an annuity. Annuitization provides an even distribution of both principal and interest over a fixed period of time or for life. Annuitization only subjects a portion of the amount withdrawn for that year to taxation. There are three risks involved: Chapter 4 United Insurance Educators, Inc. Page 106 Family Insurance Needs Chapter 4 - Planning For Retirement 1. The annuitant dies too early and/or selects the wrong guarantee and therefore receives less from the insurance company than they could have. 2. Once annuitization has been selected, the insurance company issues the contract, and the policyholder has cashed the first check there is no turning back. 3. The amount of the check in a fixed annuity will be the same each month for the duration of the annuitization. Inflation therefore affects the spending power of the annuity income. If inflation increases at five percent per year, the dollars the policyholder receives from the annuity will purchase five percent less each year so there is a loss of spending power. This decrease in purchasing power could constitute a reduction in the annuitant’s standard of living each year if there is not other income to offset inflation’s erosion in spending ability. Annuitization is a process chosen by the contract owner; it is not mandatory. The contract owner can choose to have the checks issued monthly, quarterly or annually. The amount of the checks will depend on the competitiveness of the insurance company, the level of current interest rates, amount of principal that is to be annuitized, and the duration of the withdrawals. We will discuss all four variable items. Competition between insurance companies can benefit the policyholder greatly. Just as the interest rates vary among companies, annuitation does as well. Of course, once the annuity is purchased it is too late to make these comparisons; it must be done prior to purchase. Some insurance companies may offer very attractive yields during the accumulation period but poor returns during annuitization (distribution). Both items need to be compared. Current interest rates have an affect on the payout amount for obvious reasons. The amount of the checks received upon annuitization of a fixed-rate annuity contract will be level; it will not go up or down with the interest rates, the stock market, or the economy. When the policyholder decides to annuitize all or part of the investment, the amount of the check will depend on the current interest rates. If the insurance company invests in a conservative manner resulting in high returns, a large portion of this could be passed on to the policyholder. The insurance company or contract may also give the policyholder the choice of annuitizing only a portion of the annuity contract rather than all of it. This choice may not always wise since the insurance company may not pay competitive Chapter 4 United Insurance Educators, Inc. Page 107 Family Insurance Needs Chapter 4 - Planning For Retirement interest rates for annuitizing only part of the annuity. The amount of the check will always remain level when annuitizing fixed rate annuities. The larger the amount of capital annuitized, the greater each check will be. The period of annuitization is the period of time or duration for which the contract owner wants to receive checks; generally options vary from five years to lifetime. For instance, a contract owner could choose a five-year annuitization period; the invested funds plus interest would be converted into 60 equal payments. Annuitization does not necessarily have to be for a specific number of years; lifetime options pay until the annuitant dies. Combining an annuity program with what is called Seven-Pay Life Insurance can be a powerful move. The IRS will allow the policyholder to borrow money tax-free from the cash value in a life insurance policy if certain conditions are met. Insurance premiums must be paid in over a minimum period of time, hence the "seven-pay test." The seven-pay test must always be met: the insurance policy cannot be canceled and the insured may not borrow all the cash value. If both of these tests are met, money can be borrowed freely from the insurance company every year indefinitely. Annuitization can work well in conjunction with seven-pay universal or whole life policies. A seven-year "period certain" immediate annuity funding a universal life contract is a good option for anyone who has a lump sum ready to deposit, wants to take advantage of the seven-pay life insurance test for future tax-free liquidity and may also need a substantial death benefit. The advantages of this combination include the policyholder making only one payment. The exclusion ratio on the immediate annuity makes the distribution about 80 percent tax-free and if the insured does it within the first six years, the beneficiary of the annuitant receives the remaining payments. To make sure the life insurance policy is funded properly the policyholder will want to first make a lump-sum deposit into an annuity and request immediate annuitization over at least a five-year period. Immediate annuitization means that premiums are being paid where they should be, directly to the insurance company. This takes care of the seven-pay test and means that money can be borrowed from the life insurance policy tax free as opposed to tax deferred. Chapter 4 United Insurance Educators, Inc. Page 108 Family Insurance Needs Chapter 4 - Planning For Retirement Annuitization offers some great tax benefits. The benefits, though, are not all considered to be tax-free. By using a combination of an annuity that is annuitized and having the payments set aside to pay for life insurance premiums, the investor can later take advantage of income that is 100 percent free of income taxes and receives some life insurance as a bonus. A policyholder will be able to add more money to the life insurance policy after the seven policy years. With universal life, the policyholder can add some attractive riders to the policy, such as long-term health care, catastrophic illness, prime term, child or additional insured, and premium continuation for disability. It may also be possible to fund a final divorce or other legal action with an immediate annuity. With the cash refund option the cost would be only slightly higher than a life-only annuity option. A cash refund option means that any undisbursed money will go to the beneficiary if the annuitant dies prior to complete liquidation. Some employer-provided retirement plans will not give the policyholder the choice of annuitization, only the opportunity to choose among various types of annuity guarantees. The policyholder would consider the income generated by each choice or opportunity and then adapt the income received to his or her personal situation. In the decision-making process, it may be wise to cross out the choices that the policyholder does not like; this may help to narrow down the choices and allow an easier conclusion. Since each situation is different the annuity chosen must meet the requirements of the buyer. For instance, if one spouse is ill but the other is healthy, a joint-and-survivor option could work well. In deciding whether to annuitize versus taking lump sum cash disbursement, the first step is to determine: 1. The amount of the payout; 2. What the lump sum cash disbursement could be used for; and 3. How much would be left to invest net after taxes. If the policyholder does not need the money, then rolling it into an Individual Retirement Account (IRA) may be wise. If it could be left to grow, that would be an advantage. A person could then compare the income that would be generated from the earnings in the IRA funds to the income offered under the payout annuity arrangements offered by the employer. The younger the policyholder is when they Chapter 4 United Insurance Educators, Inc. Page 109 Family Insurance Needs Chapter 4 - Planning For Retirement retire, the more likely they are to find that the interest earnings in an IRA are almost equivalent to the monthly income offered by the employer on an annuitized basis. The amount of income generated in the annuitized basis should exceed what the policyholder is able to receive in an arrangement where they use only the interest on the capital sum, not the principal. The annuity is making payments to the policyholder of both principal and interest. If there is little difference in income, it is the fact that the rollover IRA, not annuitized, conserves the principal. This will give the policyholder some flexibility. Why would a policyholder want to annuitize? Annuitization is a personal choice. An investor may be forced to annuitize if it is the only way to provide a sufficient income. It may not be possible to conserve the principal in a rollover IRA. Of course, a policyholder would find it preferable to have a sufficient pension income, social security income and personal assets to prevent them from having to annuitize. Annuitization is always susceptible to the effects of inflation eroding buying power over time. Depending upon the payout option chosen, there may also be the possibility of having the principal forfeited to an insurance company due to premature death. If a policyholder chooses a rollover IRA and tries to survive on just the interest from the IRA, they may find that after a year or two the interest earnings are just not enough. Because the policyholders are often older, it is highly likely that the income provided when they annuitize would be higher than it would have been when they originally retired. Annuities are based on one's life expectancy and, as the policyholder gets older, the insurance company is able to pay more. When dealing with immediate annuities the consequences of waiting are not detrimental as long as the contract owner is careful to conserve principal. The decision to annuitize can be an emotional one. It may be wise for the policyholder to seek objective counsel from a CPA, a financial advisor, attorney, and of course, trusted insurance agents. A primary reason that people choose annuities is that the money grows and compounds on a tax-deferred basis. Policyholders in annuities purchased before 1981 could choose to withdraw principal first and growth or interest later. By utilizing such a strategy, no taxes were paid on any of the redemptions until such Chapter 4 United Insurance Educators, Inc. Page 110 Family Insurance Needs Chapter 4 - Planning For Retirement cumulative withdrawals equaled the contract owner's principal. Of course, this is no longer possible. Upon the annuitant’s death beneficiaries are entitled to the annuity money unless a payout option was selected that eliminated them. These beneficiaries have four options. They are: 1. Pay taxes immediately, 2. Make withdrawals during the next five years and pay taxes along the way, 3. Wait up to five years, make a complete liquidation, and then pay taxes, or 4. Annuitize and pay some taxes with each withdrawal. If the fourth choice is exercised the beneficiary must choose annuitization within 12 months after the death of the surviving spouse. Annuitization means that the beneficiary will receive specific amounts each month until their share, plus any accumulated growth or interest, has been completely withdrawn. These withdrawals have certain tax benefits because the IRS considers a portion of each check to be a return of principal and therefore not taxable. Surrender charges exist in most annuities for the first few years, often up to ten years. Surrender charges can be avoided if one of the following events occurs to the policyholder: 1. Death; 2. Disability; 3. Annuitization; 4. Taking withdrawals up to 10 percent a year; or 5. Waiting for the surrender period to end. Upon annuitization, an exclusion ratio is automatically determined. The taxation of annuitized nonqualified annuity contracts is based on this ratio. The IRS uses this ratio to determine the amount of each check received which is considered a return of capital and therefore not taxed. The amount considered growth and/or interest is fully taxed. The exclusion ratio varies depending on the life expectancy of the annuitant, based on mortality tables or the set number of years the contract owner chooses. The longer the expected period, the smaller the exclusion ratio becomes. Chapter 4 United Insurance Educators, Inc. Page 111 Family Insurance Needs Chapter 4 - Planning For Retirement Since the policyholder directed the insurance company to distribute both principal and interest from the contract in a series of equal periodic payments, the basis (the original after tax investment) is paid out as a portion of each of those payments. This portion is determined based on government tables and is not taxed. It often represents 40 percent to 50 percent of the total periodic payment being received by the policyholder. This percentage is found by calculating a ratio determined by the ratio of the original investment in the annuity contract over what the expected return is in total from the annuity contract. If the policyholder outlives the annuity tables, there may come a time when they have received the entire cost basis back from the annuity contract. If that time comes, all subsequent payments will be subject to ordinary income tax in their entirety. This rule was incorporated in the Tax Reform Act of 1986 and applied to annuities that had not been annuitized as of January 1, 1987. Annuity contracts that have been annuitized before that date enjoy the exclusion ratio for the rest of the annuitant's life and may continue to exclude the same percentage even after the annuitant's entire cost basis has been paid out. The rule adds an additional income tax for senior citizens in their mideighties. This hits them hard since inflation also eats away their retirement funds. The bailout provision is very straightforward. After the guaranteed interest rate period is over, if the renewal rate is ever less than one percent of the previously offered rate, the policyholder can liquidate part or all of the annuity, principal and interest without cost, fee or penalty. This provision gives the policyholder the security of knowing that they will always be getting a competitive rate. As previously stated in chapter three under the Bailout Annuity, this provision can allow the policyholder versatility and forces the insurance companies to stay competitive - hopefully. As an example, if a contract owner was receiving a three-year guaranteed rate of six percent, and at the end of those three years the new rate was 4.99 percent for the next three years. The contract owner must decide whether or not to stay with that company. They will want to investigate other companies. If they decide to move the money, they have 30 to 60 days, depending on the company, to notify the insurance company that the contract owner will be terminating the contract. They will then receive the principal plus the compounded annual interest for the three years. The policyholder would be receiving this bailout because the renewal rate fell one percent lower than the previous locked-in rate. If, though, the new interest rate offered were five percent, the policyholder would still decide whether or not to leave the money where it is. The difference is that if they chose to take the money, they would be subject to an insurance company back-end penalty. Chapter 4 United Insurance Educators, Inc. Page 112 Family Insurance Needs Chapter 4 - Planning For Retirement A free bailout provision is closely tied to the guaranteed interest rate provision of a fixed-rate annuity. It can prove to be highly beneficial to the contract owner. What are some annuity advantages? There are many advantages in annuity investing. The safety record of the fixed rate annuity is unequaled. No one has ever lost a penny in these vehicles. Note that the variable annuity will not be mentioned. As stated in previous chapters, this is because the interest can fluctuate daily. The policyholder decides the portfolio(s) to go into and the dollar amounts. The interest rate received in a fixed rate annuity is guaranteed. It is guaranteed for a specific number of years depending on the contract the policyholder chooses. The locked-in interest rate could be for one, two, five, seven, or ten years. The principal of a fixed-rate annuity is guaranteed every day. The policyholder can terminate the contract at any time. There are very few investments that can say the "principal is guaranteed at all times." The only other types of investments able to make this claim are ones up to $250,000 at financial institutions insured by the Federal Deposit Insurance Corporation (FDIC) and certain types of insurance contracts. The FDIC is an independent agency of the U.S. Government. established it in 1933 to: Congress 1. Insure bank deposits, 2. Help maintain sound conditions in the banking system, and 3. Protect the nation's money supply in case of financial institution failure. Additional duty was given to the FDIC in 1989 on insuring deposits in saving associations. As a result, the FDIC insures deposits in banks, using the Bank Insurance Fund (BIF) and insures deposits in savings associations using the Savings Association Insurance Fund (SAIF). Both BIF and SAIF are backed by the full faith and credit of the United States. Chapter 4 United Insurance Educators, Inc. Page 113 Family Insurance Needs Chapter 4 - Planning For Retirement Federal Deposit Insurance Corporation protects deposits that are payable in the United States. Deposits that are only payable overseas are not insured. Securities, Treasury securities (bills, notes and bonds), mutual funds, and similar types of investments are not covered by the FDIC. All types of deposits received by a financial institution in the usual course of business are covered. Accrued interest is included when calculating insurance coverage (up to a stated maximum). Deposits maintained in different categories of legal ownership are separately covered. Separate insurance is also available for funds held for retirement purposes such as IRAs, Keoghs and pension or profit sharing plans. Until December 19, 1993, IRAs and Keogh funds were insured separately from each other and from any other funds of the depositor. After December 19, 1993, IRA and Keogh funds were still separately insured from any non-retirement funds the depositor may have at the institution. But IRA and Self-directed Keogh funds will be added together and the combined total will be insured for up to $100,000. IRA and self-directed Keogh funds are also aggregated with certain other retirement funds such as those belonging to "457 Plan" accounts, if the deposits are eligible for pass-through insurance. The FDIC coverage for pension plans and profit sharing plans receive passthrough insurance, which is the General Rule. "Pass-through insurance" means that each beneficiary's ascertainable interest in a deposit, as opposed to the deposit as a whole, is insured up to $250,000. In order for such a plan to receive passthrough insurance, the institution's deposit account records must specifically disclose the fact that the depositor (the plan itself or the trustee) holds the funds in a fiduciary (pertaining to or of the nature of a trust or trusteeship) capacity. In addition, the details of the fiduciary relationship between the plan and the participants, and the participants' beneficial interests in the account, must be ascertainable from the institution's deposit account records or from records that the plan maintains in good faith and in the regular course of business. The General Rule applies to any deposit made by a pension or profit sharing plan in any institution if the deposit was made before December 19, 1992. The General Rule also applies to any new deposit made by a plan on or after December 19, 1992, if the deposit is made in an institution that meets the FDIC's standards for "well-capitalized" institutions. Finally, the General Rule applies to any new deposit made by a plan on or after December 19, 1992. If the deposit is made in an institution that meets the FDIC's standards for "adequately capitalized" institutions, but only if the institution also satisfies one of the following conditions: Chapter 4 United Insurance Educators, Inc. Page 114 Family Insurance Needs Chapter 4 - Planning For Retirement 1. The institution has received a waiver from the FDIC to take brokered deposits, OR 2. The institution notifies the plan in writing at the time the plan makes the deposit that such deposits are eligible for pass-through coverage. In all other scenarios, any deposits that a plan made on or after December 19, 1992, does not receive pass-through insurance coverage, but rather is insured as a whole up to $250,000 in total. All single ownership accounts established by or for the benefit of the same person are added together and the total is insured up to a maximum of $100,000. The Uniform Gifts to Minors Act allows an adult to make an irrevocable gift to a minor. Funds given to a minor by this method are held in the name of a custodian for the benefit of the minor. Funds deposited for the benefit of the minor under the Uniform Gifts to Minors Act are added to any other single ownership accounts of the minor and the total is insured up to a maximum of $250,000. No joint account shall be insured for more than $250,000. Joint accounts are insured separately from single ownership accounts if each of the following conditions is met: 1. All co-owners must be natural persons. This means that legal entities such as corporations or partnerships are not eligible for joint account deposit insurance coverage. 2. Each of the co-owners must have a right of withdrawal on the same basis as the other co-owners. If a co-owner's right to withdraw funds is limited to a specified dollar amount, the funds in the account will be allocated between the co-owners according to their withdrawal rights and insured as single ownership funds. 3. Each of the co-owners must have personally signed a deposit account signature card. The execution of an account signature card is not required for certificates of deposit, deposit obligations evidenced by a negotiable instrument, or accounts maintained by an agent, nominee, guardian, custodian or conservator, but the deposit must be in fact jointly owned. U.S. Government securities are only guaranteed for face value if they are held until maturity. Chapter 4 United Insurance Educators, Inc. Page 115 Family Insurance Needs Chapter 4 - Planning For Retirement Discussing the FDIC requirements and coverage for investments made into such insured accounts allows a better understanding of the next advantage of annuity investing. The reserve requirements for an annuity account are much higher than for a bank account. For every dollar the policyholder puts into the annuity, the insurance company must set aside over a dollar in reserves. The insurance company can only use these excess reserves to settle the withdrawals and redemption of annuity owners. The money cannot be used to settle insurance claims, pay overhead, settle bad debts, or take care of any other non-related annuity item. People may wonder where the insurance companies obtain the excess money to supplement annuity deposits for reserve purposes. The answer: from other profit centers. Annuity business represents the smallest source of revenue for the insurance industry. Insurance companies generally derive much more income from selling life insurance and other forms of insurance. Most states require that insurance companies doing business in the state become part of the legal reserve pool. This pool protects annuity investors and others who purchase life insurance products or policies. Since this was already discussed in another chapter, we will not go into it any further. In the United States, there are over 2,000 different life insurance companies. Collectively, the insurance companies own, control, or manage more assets than all the banks in the world combined. This translates into financial clout that is advantageous to the policyholders. During the Great Depression, the U.S. Government did not bail out the banking industry. Rather, it was the U.S. insurance companies who did so. If there were ever a financial collapse in the U.S., the insurance industry would be second to the last to fold. The government would be the last to fold. It has been said that if the insurance industry were to collapse, we would look back at the Great Depression with fondness. Even though annuities themselves have a perfect track record, the companies offering these products may not. Some insurance companies are safer than others. In recent years we have seen companies fold, and though no one has lost a penny in a fixed-rate annuity, these new developments have caused alarm. For this reason people are concerned about the insurance companies themselves. As Chapter 4 United Insurance Educators, Inc. Page 116 Family Insurance Needs Chapter 4 - Planning For Retirement discussed in chapter five, rating services are a way of evaluating the better companies. Please refer to the previous chapter for some of the major rating services and the definitions of the ratings given to the insurance companies. One of the primary reasons policyholders are attracted to and invest in annuities is that an annuity grows and compounds on a tax-deferred basis. On the tax return, the policyholder does not have to indicate the value, interest, yield or growth of the fixed or variable annuity. The only time taxes are paid on the annuity is when a withdrawal of growth or interest is made on the account. It is taxed the year in which the withdrawal was taken and only on the amount taken out. Remember, a policyholder cannot claim that the money withdrawn is contributed dollars and therefore not taxable. The IRS no longer allows this option for annuity contracts purchased after 1981. Annuities purchased before 1981 could choose to withdraw principal first and growth or interest later. This was discussed in detail in chapter four. Since the economic structure changes in our society all the time, policyholders might decide, at some point, to change insurance companies. Usually, this happens because the annuity is no longer perceived to be competitive. When this competitive rate diminishes, a policyholder can choose to change annuity contracts simply by using a 1035 tax-free exchange. It is important to note that the reason it is tax-free is that the policyholder cannot touch the money in any step of the transfer process. The policyholder cannot have the check sent to them first before forwarding it on to the new annuity contract. As discussed before, the 1035 exchange is easy to do. The policyholder simply chooses the new company, fills out the proper forms, sends them along with the existing contract to the new company and the new insurance company takes care of the rest. The policyholder will not incur a tax event, although they may incur insurance penalties for taking the money out of the annuity contract. This, of course, depends on the contract itself. Normally if the money has been held in the annuity contract for a period of time, penalties may be avoided. A policyholder can do as many 1035 exchanges as they want; there are no limits. The penalties that may be incurred from the insurance companies, however, would make this an undesirable pattern to establish. Chapter 4 United Insurance Educators, Inc. Page 117 Family Insurance Needs Chapter 4 - Planning For Retirement The performance of fixed rate annuities provides policyholders a specific rate of return for a specified period of time. This fixed rate is guaranteed for the period of time chosen. The interest rate received depends on the annuity contract chosen. If the correct annuity contract is chosen, the policyholder could get a rate that is similar to or higher than a CD or money market account. The performance of the variable rate annuities gives the policyholder several different subaccounts from conservative to aggressive making the selection process more difficult. The policyholder needs to decide what they are trying to accomplish with their money. This will make the decision process simpler. Remember, with a variable rate of return, nothing is guaranteed. Growth depends on the subaccounts chosen. In chapter nine the course will discuss what some of the subaccount options are. The important thing to remember about fixed and variable annuities are that they can give some tremendous benefits without sacrificing performance. The fixed rate annuities give guaranteed returns with, on average, higher rates than other investments with comparable safety. The variable annuities can give equal or exceed the performance of the highest rated mutual funds. Annuity management is structured so that the professional manager or investment team overseeing the annuity is a specialist. The portfolio managers do not talk to clients or do anything else that might interfere with the job they are hired to do. These professionals are highly skilled and trained. They focus on a certain segment of the marketplace. Since these individuals do not sell the products they can give their full attention to their management duties. There is no guarantee of course, and variable products do carry risk. Several independent sources track the performance of fixed rate and variable annuities. Some of these sources are Morningstar, Lipper Analytical Services, and VARDS. The Wall Street Journal and Barron's may also run articles that discuss annuities and chart their performance. When a policyholder invests in an annuity, no portion of the investment is taken away for commission charges. While the agent may not like the lower commissions, this is a big advantage for the policyholder. When the policyholder invests, 100 percent of the invested amount goes to work for them gaining interest. The policyholder will not lose any principal and/or interest earned to pay a commission when the money is partly or completely withdrawn. The insurance companies pay the commission to the agents. Chapter 4 United Insurance Educators, Inc. Page 118 Family Insurance Needs Chapter 4 - Planning For Retirement Annuities are referred to as no load or commission free since any commissions paid comes directly from the insurance company. The commissions paid to the agent depend on the company and the annuity chosen by the policyholder. Of course, commissions are reflected in some way since the insurer must cover their overhead, but it is not as obvious as in other financial vehicles. The withdrawal options in annuity investing are versatile. The policyholder can take out all or part of the money at any time. These withdrawals could be subject to penalties under some circumstances. Most annuity contracts allow withdrawals of up to ten percent a year without cost, fee or penalty. A few companies allow up to 15 percent per year. The free withdrawal is normally based on a percentage of the principal, not current value. Whatever percentage the annuity contract allows, the policyholder must keep two things in mind: 1. Close to 75 percent of all people who invest in an annuity never take any money out, and 2. The restrictions on withdrawals eventually disappear. If the policyholder needs to take out more than the allowed amount, they can do so. It simply means that they may have to pay a penalty. The penalty amount depends on the annuity contract and the insurance company chosen. All Annuities are subject to 10% IRS tax penalty for withdrawals of growth or income made prior to age 59 1/2. Some annuity contracts may let the policyholder take out all their money at the end of the year without cost, fee, or penalty; withdrawals during the year may dip into part of the credited interest but do not dip into the principal. This is unlike the penalties found in a CD. Other annuity contracts may impose a penalty for excess withdrawals during the first five, six, or seven years. A small number may even impose penalties on the lifetime of the contract. This next advantage will only apply to variable annuities. Chapter 4 United Insurance Educators, Inc. Page 119 Family Insurance Needs Chapter 4 - Planning For Retirement When a policyholder invests in a variable annuity, it automatically contains a guaranteed death benefit. It guarantees that, upon the death of the annuitant, the beneficiary will receive the greater of principal, plus any additions, or the value of the account at the annuitant's date of death (Since the principal is guaranteed every day in a fixed rate annuity, there is no added benefit for an investment that carries this assurance.). The guaranteed death benefit is based on the greater of investments made by the contract owner or value on the date of the annuitant's death, whichever is higher. Since the variable annuity has this guaranteed death benefit, it makes it an ideal investment for an older couple who want high income or growth to offset inflation. This guaranteed death benefit lasts until the policyholder terminates the annuity contract, annuitizes the contract, the annuitant dies, or the annuitant reaches the age limitation of the annuity contract. That can be between ages 75 and 80. Avoidance of probate is an annuity advantage for many people, although probate is not necessarily a costly or time consuming process. The value of the annuity may be included in the gross estate when valued, but it distributes outside of the probate process. All annuities avoid the probate process (unless there is no listed beneficiary designation). The beneficiary receives the investment immediately without cost, fee, commission, or probate fees. Equally advantageous, there is no delay. The beneficiary can receive the money within a few days of notifying the insurer and providing proof of death. The amount the policyholder spends on probate and executor costs depend upon the gross value of the estate. This gross value is a compilation of all the assets; clothes, boats, cars, stocks, bank accounts and real estate, which is not reduced by the outstanding mortgages or debts that may exist. The lawyer who probates the estate can even petition the court for additional fees. Annuities have definite estate advantages. When properly set up, an annuity will eliminate the delays and cost of probate. The annuity gives the owner of the contract control of their annuity assets through restrictive beneficiary designations. By adding the words "per stirpes" (which is Latin for "through the blood") to the beneficiary listing, the owner's annuity assets will never be distributed outside of their own bloodline even if the beneficiary listed has died before the owner died. "Per stirpes" is sometimes referred to as an in-law-avoidance clause for this reason. Social Security benefits may actually be increased when funds are transferred to an annuity since annuity accruals are not minifying factors the way Chapter 4 United Insurance Educators, Inc. Page 120 Family Insurance Needs Chapter 4 - Planning For Retirement alternative investments often are. Many states also consider the annuity to represent what is called "beneficiary-designated money." Under such a definition, this investment may be much more difficult to attach in some states, should any future litigation occur. Are there any disadvantages? As with any investment, due diligence should be practiced. Both the agent and the prospective investor should know the advantages as well as the disadvantages of any product. This means the agent must acquire a complete understanding of the products. The disadvantages of annuity investing are few and may not even apply to the prospective investor. No matter what type of annuity contract the policyholder chooses, it is subject to a ten percent IRS tax penalty for withdrawals of growth or income made prior to age 59½. No penalty is imposed on the principal contributions when they are taken out. There are four ways to avoid the IRS penalty. They are: 1. Death of the annuitant 2. Disability of the annuitant 3. Annuitization, or 4. The contract owner reaches age 59½, or older. If the annuitant dies, it does not matter how old they were; all IRS penalties are waived. Disabilities are defined in Section 72 of the Internal Revenue Code. The death or disability of the annuitant, not the contract owner or beneficiary, will prevent an IRS penalty. Annuitization will prevent any IRS penalty but the contract owner must elect annuitization within one year after investing in the annuity. The last way to avoid penalties is by reaching age 59½. The measuring of life is for the contract owner, not the annuitant. Annuities may not be the wisest choice for a young couple unless the annuity investment is part of their retirement plan, such as an IRA, Keogh, pension or profit-sharing plan or unless the contract owner is an individual or couple who will not need the money in an emergency. Fixed or variable rate annuities may be ideal for the older investors near or past the age of 59½. Chapter 4 United Insurance Educators, Inc. Page 121 Family Insurance Needs Chapter 4 - Planning For Retirement An annuity investment means that the money will grow and compound tax deferred, not tax-free. Any and all income tax liability can be postponed indefinitely. In the previous chapter we noted that if a spouse died and the other was listed as the beneficiary, it would not incur a tax event. If the remaining spouse then remarried, and named themselves as the annuitant and the new spouse as the beneficiary, the money would be transferred to the new spouse upon the death of the annuitant. When both spouses die, the beneficiaries can postpone taxes for up to an additional five years. There are no ways to avoid taxes forever. At some point, income taxes will have to be paid. The tax liability is the difference between the amount invested and the value of the annuity contract, multiplied by the beneficiary's tax bracket. The eventuality of paying taxes may not be all that bad. The owner of the annuity has the ability to decide when to withdraw. Hopefully they will be able to withdraw when they are in a lower tax bracket. Surrender charges can be a big disadvantage depending on the annuity contract and insurance company. This penalty only applies if the policyholder takes out more than the allowed amount of money from the contract within a set number of years. When a person invests in an annuity, they can take non-cumulative annual withdrawals between ten and 15 percent a year, depending on the contract, without penalty after the first year. An insurer penalty occurs if the policyholder takes out an amount in excess of that free withdrawal privilege. The amount of the penalty varies depending on the insurer's penalty schedule. When looking at different annuity options, it may be wise to look at the insurer's penalty schedule. The penalty period can vary also between companies. There are ways to avoid the insurance company penalty schedule. They are: 1. The death of the annuitant, 2. Disability of the annuitant (may not be the case with all companies), 3. Annuitization, 4. Limiting withdrawals to those allowed under the free withdrawal privilege, 5. Waiting until the penalty period lapses, and Chapter 4 United Insurance Educators, Inc. Page 122 Family Insurance Needs Chapter 4 - Planning For Retirement 6. Adopting a systematic withdrawal plan of up to ten percent a year. The guaranteed death benefit, mortality and expense fees are features of all variable annuities; fixed rate annuity contracts do not possess these charges. This charge can range from 1.1 percent to 1.5 percent annually depending on the insurance company and the term of the annuity contract. This fee is levied against your account balance every year - annually. The fee the insurance company charges can never be increased. The fee may be hidden in that it does not show up on quarterly or annual statements. It is described in the prospectus. The prospectus defines the different types of subaccounts within the variable annuity, charts the previous performance of these investments, and lists any and all charges that will be deducted from the variable annuity portfolio. The mortality fee is a small percentage figure based on the total value of the variable annuity contract. The greater the annuity account, the more the insurance company will end up collecting. There are three good things that can be said of the mortality charge: 1. It helps to pay for commission and overhead costs that normally would be paid in the form of an up-front or ongoing sales charge. 2. It gives the insurance company an incentive to hire the best possible money managers on each portfolio. The insurance company will make more money as the account grows. 3. The mortality charge insures the integrity of the guaranteed death benefit. This type of guaranteed benefit cannot be found with any other type of investment. Another charge that can be considered a disadvantage is the contract maintenance charge, though this is minor compared to the mortality fees. The annual contract maintenance charges can range from $25 to $50, depending on the variable annuity contract and insurance company. The maintenance charge shows up on the insurance company's fourth quarter statement. It is deducted from the current value or the variable annuity at that time. The maintenance fee is a flat charge no matter what the dollar amount of the annuity is. This fee can never increase during the life of the contract. Chapter 4 United Insurance Educators, Inc. Page 123 Family Insurance Needs Chapter 4 - Planning For Retirement Pension Plans Retirement planning has become a burden that employers are increasingly shifting to their employees. Employers sponsor 401(k) plans where the employee pays most the bill. If a person is fortunate enough to work for a company providing its own pension plan, the employee remains there for a long time, and the company stays financially fit for the duration, the person may retire with a pension that goes a long way towards covering retirement needs. Even if an employee is provided a pension plan through their employer, the employee needs to investigate how generous the plan is. The pension may allow after-tax additional contributions to the plan. This would increase the future benefits received. There are variations to the traditional company pension plan. Some of these are the employee thrift and savings plans, and 401(k) plans. These plans usually require that the employee make their contributions, which is matched either entirely or partially by the employer's contribution. This is a positive aspect to pension plans - the employee gets something for nothing. Not to mention the tax deferral benefit. Pension plans give the employee something for nothing: employer contributions that either match entirely or partially the employee's contributions. Each company's pension plan is designed differently. Even so, plans generally share certain features. The plans have defined rights, benefits, and eligibility standards and they use predetermined formulas to calculate benefits. Federal regulations, largely promulgated by the Employee Retirement Income Security Act (ERISA), require company pension plans to conform to certain rules in order for the employer's contributions to the plan to be tax-deductible. There are two basic kinds of pension plans: 1. Defined benefit, and Chapter 4 United Insurance Educators, Inc. Page 124 Family Insurance Needs Chapter 4 - Planning For Retirement 2. Defined contribution plans. A defined benefit plan is determined in advance as to the benefits the employee will receive, although the contributions made to the pension are not. Defined benefit plans allow the retiree to budget the income accordingly. The employee can expect a specific amount of benefits no matter how well or how poorly the pension investments are performing. The defined benefit plans are risky for both the employer and the employee. The risk for the employer is to deliver the pension benefits upon the retirement of the employee. The risk for the employee is that should the employer suffer a financial set back, they may not be able to provide the projected benefits to the employee. With the defined benefit plan, the amount of benefits will depend upon several factors: 1. Age, 2. Years of service to the company, and 3. Employment compensation. The specific formula that is used to figure exact retirement benefits is set up at the time the plan is activated by the employer. During the employee's working years, the employer funds the plan so that it can meet the predetermined level of benefits. A defined contribution plan is also a risk for the employee. With this type of pension, the employer makes a contribution to the account each year. When the employee retires they are given a monthly sum based on the account balance. These plans work well if the employee has a long working life, or is vested with the employer, and the employer has made enough contributions to build up a substantial retirement fund. Prior to 1986, ten years was considered the normal vesting period. In 1986 tax laws liberalized what was considered to be a normal time period. Now the normal vesting period is five years, although ten-year periods still apply to multi-employer plans. A multi-employer plan is one in which two or more employers contribute to a collectively bargained plan. A defined contribution plan may not give enough income to the retiree to live on. It does not limit how much should be set aside in the plan for the employee's retirement. The retirement plan participant will receive a summary of the type of pension plan they are involved in at the time of employment or when a retirement plan Chapter 4 United Insurance Educators, Inc. Page 125 Family Insurance Needs Chapter 4 - Planning For Retirement instituted. The summary will outline the type of plan offered. If it is a defined benefit plan, the formula that is being used is stated. This summary is known as the summary plan description. If the employer has an administrator for the pension plan, they can probably give a ballpark figure of the pension the individual can expect to receive at retirement. Of all the defined contribution plans that an employee might be offered, an Employee Stock Ownership Plan (ESOPs) may be the riskiest. With this type of plan investment, the better the company does the more money the employee receives. But some companies go bankrupt, taking their ESOPs and pensions with them. ESOPs are not insured by the Pension Benefit Guaranty Corporation. Most ESOPs are made up of the company's stock entirely. Each employee has an ESOP, which the employer ads stock to. The stock shares are frozen; the employee cannot sell them. The employee receives the stock's value in shares or cash when they leave the company or retire. Vesting is the rate at which the employee's pension contributions permanently accrue in the pension account. As discussed in the annuity portion of this chapter, the retiree sometimes has the option of taking either a lump sum payout at retirement age or an annuity. ERISA requires retirees who have been married at least one year before retirement and who will be receiving benefits in the form of an annuity to designate at least onehalf of the benefits as a survivor annuity payable to the spouse. ERISA does permit the retiree to reject the provision for a joint-and-survivor annuity, but this must be done in writing, accompanied by the spouse's signature and a notary must witness this. According to Consumer Reports Magazine, pension plans provide some amount of retirement income for only 27 percent of Americans who are 65 years old or older. The key phrase here is "some amount of income." Chapter 4 United Insurance Educators, Inc. Page 126 Family Insurance Needs Chapter 4 - Planning For Retirement Long Term Care Insurance Defining Long Term Care While definitions may vary depending upon the source, generally long-term care is defined as prolonged care in a non-hospital setting. Such care may be provided in a nursing home, one's own residence, or in some type of community setting. The length of time such care may be required will depend upon the medical condition. Tax-qualified plans require that such care be needed for no less than 90 days. Most long-term care, according to the Department of Health & Human Services, is custodial care, which is personal care rather than medical care. States will define long-term care based on their state statutes. However, nearly all definitions state that it is care provided at home, in various types of facilities including a nursing home, in the community, or in assisted living facilities. It is not care provided in a hospital and typically the definition specifically excludes care in a hospital. Most definitions of long-term care refer to "activities of daily living." These activities include eating, toileting, transferring, bathing, dressing, and continence. Some states may include ambulation although tax-qualified long-term care contracts have eliminated ambulation as an activity of daily living. Chronic illness, the type that continues for a long period of time, is often the basis for needing some form of long-term assistance. That assistance may be performed in the recipient's home or in some type of care facility. Why buy a Long Term Care policy? A primary reason for buying an LTC policy, commonly called nursing home insurance, are the statistics: 40 percent of all Americans age 65 or older will spend at least some portion of their lives in a nursing home. It may be a prolonged stay during the last part of their lives or for just a few months while recuperating from surgery or illness. Over 30 percent of 85 year old citizens live in a nursing home. Half of all couples exhaust their entire life's savings within a year of one's spouse Chapter 4 United Insurance Educators, Inc. Page 127 Family Insurance Needs Chapter 4 - Planning For Retirement being admitted to an LTC facility. Costs of LTC facilities rise each year, often outpacing inflation. Since 1940, the odds of living to the age of 85 have doubled. By the year 2030, it is expected that three out of five people will live to be 85 years old. In the past, the inability to care for oneself tended to primarily result from illness or injury. That is no longer true. Now the need for assisted care of some type results primarily from simply growing older. People live on for years with such things as Alzheimer's disease, arthritis and other conditions that do not require hospitalization, but may require personal assistance. Another reason to buy a long-term care policy was added by the enactment of the Health Insurance Portability and Accountability Act of 1996, signed into law by President Clinton. This law allows a portion or all of long-term care premiums to be deducted from federal taxation if certain requirements are met. Although Medicare will pay for some nursing home care, it is not sufficient. Medicare pays for post-hospitalization stays in "skilled care nursing facilities." Custodial and intermediate care is not covered by either Medicare or Medigap policies, but this is the type of care most commonly required. Many Americans are not aware of Medicare's limited coverage until it is too late. There was a time when financial planning overlooked long-term care insurance, since the importance was not realized. Today we realize long-term care must be part of financial planning. While some individuals may still attempt to save a pool of money earmarked for such care, many more are turning to policies designed for that particular circumstance. With the passing of the Deficit Reduction Act of 2005, there is another reason to buy nursing home insurance: protection of private assets. A few states have had this available for some years, but only recently has it become available for citizens living in all states. Agents wishing to sell asset-protection policies (called Partnership long-term care policies) must take specific Partnership training in most states. Such plans offer dollar-for-dollar protection: for every dollar in long-term care insurance benefits purchased, a dollar in assets is protected from Medicaid’s spend-down requirements. The cost of receiving institutionalized nursing care is very expensive. Costs vary depending upon many factors, including region and type of care. Nursing home fees often rise quicker than inflation. Few people can afford such high costs outChapter 4 United Insurance Educators, Inc. Page 128 Family Insurance Needs Chapter 4 - Planning For Retirement of-pocket. A congressional subcommittee on aging found that between 70 and 80 percent of all nursing home residents become impoverished within the first year of confinement, having spent their life savings on the nursing home fees. Long-term care contracts have become an accepted type of insurance, with sales continually rising. There was a time when beneficiaries believed that Medicare would pick up their nursing home costs, but today's retired population is more realistic. Medicare pays only about 1.4 percent of the total nursing home costs. This is not surprising since Medicare covers only skilled nursing care and only under specific conditions. The "Medicare & You" handbook published by the Department of Health & Human services states: "Most long-term care, in a nursing home or at home, is custodial care (help with activities of daily living such as bathing, dressing, using the bathroom, and eating). Medicare doesn't cover longterm care, since it can't cover custodial care when that is the only kind of care you need. Medicare Part A only covers skilled care given in a certified skilled nursing facility or in your home. You must meet certain conditions for Medicare to pay for skilled care when you get out of the hospital." Defining Policy Benefits Multiple insurance companies market long-term care policies. These policies are commonly referred to as LTC policies. Many states have mandated specific LTC requirements. As a result, specific statutes will vary from state to state. Even within a given state, however, there will be policy differences, depending on the types of policies offered. Additionally, a policy may be either tax-qualified or nontax qualified. A tax-qualified policy will have a "Q" on the brochure and contract. Today's policies pay all levels of care equally: skilled, intermediate and custodial. In other words, if skilled care is covered at $150 per day, then both intermediate and custodial care must also be covered at the same $150 per day level. Of course, older policies (issued before these requirements were passed) could still exist although it seems unlikely. What is the difference between the types of care? Chapter 4 United Insurance Educators, Inc. Page 129 Family Insurance Needs Chapter 4 - Planning For Retirement Skilled Nursing Facility Care: A level of care that requires daily involvement of skilled nursing or rehabilitation staff and that, as a practical matter, can't be provided on an outpatient basis. Skilled care is care delivered by individuals with medical training under the supervision of a physician. Examples of skilled nursing facility care include intravenous injections and physical therapy. Needing custodial care, such as help with bathing and dressing does not qualify for Medicare coverage in a skilled nursing facility. However, if you qualify for skilled nursing or rehabilitation care, Medicare covers all of the care in the facility. Intermediate Nursing Care: This is a level of care that is more intensive than custodial care but does not rise to the level of skilled nursing care. Intermediate care is care typically administered by a person with medical training under the supervision of a physician. Custodial Nursing Care: Non-skilled, personal care, such as help with activities of daily living like bathing, dressing, eating, getting in and out of a bed or chair, moving around, and using the bathroom. It may also include care that most people do for themselves, like using eye drops. In most cases, Medicare does not pay for custodial care. Long-Term Care Contracts Long-term care policies are a type of insurance contract that pays for long term care, in a variety of settings, according to contract terms. It is not always easy to compare long-term care policies. Benefits in the contract will depend upon those selected at the time of purchase. Some basic options include: 1. The daily benefit dollar amount or the maximum contract benefit, depending upon the type of policy purchased. An integrated policy works with a "pool" of money rather than a daily amount (although some integrated policies use both). 2. The waiting period, also referred to as an elimination period. 3. The policy maximum benefit period. 4. Home care, which may require an additional premium. Chapter 4 United Insurance Educators, Inc. Page 130 Family Insurance Needs Chapter 4 - Planning For Retirement 5. Elimination of a prior hospitalization requirement, which may require an additional premium. 6. Inflation protection, which will increase the policy benefits on either a simple or compound basis. Some states require a compound increase. 7. It is important to note how preexisting conditions will affect the policy. If allowed by state statutes, insurers may not underwrite a policy at the time of application. These insurers underwrite the policy when a claim is made. The agent might be able to request underwriting at the time of application, however. 8. Premium history over the previous five or ten years. "Level premium" means that the policy premium will not increase as the insured ages. Most of today's policies tend to use level premiums rather than age-rated premiums, which do increase with age. Most policies can increase in price. 9. Look for the words Guaranteed Renewable. 10. A Waiver of Premium benefit. The policyholder typically chooses the daily benefit amount at the time of application. This means that the policyholder must choose an indemnity amount to be paid should they enter a nursing home. The amount chosen typically can be no less than $100 per day. A policy that pays $100 per day will not fully cover a nursing home stay; in most areas costs are higher per day than that. The waiting period is a deductible expressed in time not covered. It is also referred to as an elimination period. This means that the first days of confinement will not be paid under the terms of the insurance policy. The number of days not covered depends upon the option selected by the insured at the time of application. A common waiting period or elimination period is 30 days, but it could be much longer. It is not unusual for a nursing home policy to have a 100 day wait before benefits are payable. To understand in dollar terms what an elimination or waiting period means, simply multiply the daily benefit selected by the number of days not covered. For example, if a policyholder has a benefit of $100 per day and the elimination period (deductible) in the policy is for 90 days, it would amount to $9,000 (90 days X $100 = $9,000) plus any charges above the amount covered by the policy. Obviously, this is a large deductible. On the other hand, premium rates would be significantly lower when large elimination periods (deductibles) are selected. If Chapter 4 United Insurance Educators, Inc. Page 131 Family Insurance Needs Chapter 4 - Planning For Retirement the insured does not mind covering such a deductible, perhaps larger waiting periods are advisable. It is common to advise coverage only for catastrophic costs; so large deductibles make sense to many consumers. Each policy will have a maximum benefit period. This means that the benefits are payable for a set time period per confinement. Most professionals recommend no less than three years of coverage. The LTC brochures often list several choices. These benefit periods determine the length of time (coverage) that the insured is protected for while institutionalized in a nursing home. Since the average length of stay is 2.5 years, a three-year plan is considered a safe choice. Many policies do offer lifetime benefits. Since there are medical conditions, which disable a person for many years, lifetime benefits can be important to some clients. Of course, the longer the benefit period, the more expensive the policy will be. Maximum benefit amounts may be expressed in dollar amounts rather than in days or years. These contracts are called integrated policies. They may also have a daily cap imposed. For example, Jim may have an integrated policy with a lifetime cap of $100,000 and a secondary cap of $300 per day. Jim may use the money in the policy pool any way he desires within the scope of the contract up to $300 per day. Therefore, he may elect to hire someone to care for him at home rather than in a nursing home as long as he does not exceed that daily cap. Any expense over $300 per day must be paid by Jim personally. Some policies also offer the additional option of home care, usually for an extra premium. There are differing opinions as to the value of home care benefits added on to a nursing home policy. When home care is added, the benefit is generally half of the nursing home indemnity benefit. In other words, if the insured selected a $100 per day nursing home benefit, then the home care benefit would be $50 per day. In an integrated policy, it is not necessary to add a home care feature since the point of such a contract is to allow the beneficiary to receive care in whatever manner they desire up to the dollar amount purchased. Part A of Medicare will pay for some home health care services. There is often much confusion regarding home health care. Part A will pay the full cost of medically necessary home health visits if the beneficiary is homebound. Coverage includes: 1. Part time, not full time, skilled nursing care (note the fact that the care must skilled). Chapter 4 United Insurance Educators, Inc. Page 132 Family Insurance Needs Chapter 4 - Planning For Retirement 2. Physical therapy. 3. Speech therapy. If the beneficiary requires any of these services, is confined to their home (homebound), and is under the care of a doctor, Part A of Medicare may also be able to provide other services which includes: 1. Part time or intermittent home health aide services for skilled nursing care. Again, note that the care must be skilled, not intermediate or custodial care. 2. Occupational therapy. 3. Medical social services. 4. Medical supplies and equipment provided by a Medicare contracted agency. Coverage can also be provided for a portion of the cost of durable medical equipment provided under a plan of care set up and supervised by the physician. There are gaps in Medicare's home health coverage. Items not covered include: 1. Coverage provided for full-time nursing care in the home. Medicare covers only part-time help. 2. Drugs and biologicals; 3. Meals delivered to the home; 4. Homemaker services, such as cleaning or cooking; 5. General daily maintenance care, such as bathing or getting dressed. The beneficiary must also pay 20 percent of the reasonable charge for durable medical equipment, unless a Medigap policy is in place to cover the co-payment. The amount of the visits by home health personnel is unlimited as long as the patient meets all of the requirements set down by Medicare. The patient pays nothing since Medicare will cover all eligible costs. There are conditions that must be met before care will be given. Those conditions include: 1. A doctor must certify the need for home health care. Chapter 4 United Insurance Educators, Inc. Page 133 Family Insurance Needs Chapter 4 - Planning For Retirement 2. The treatment requires only part-time skilled (not intermediate or custodial) nursing care, physical, speech, or occupational therapy. 3. The patient is housebound, unable to do an outside normal routine of shopping or other daily routine chores. 4. A doctor sets up the home health care plan that is provided by a Medicare contracted home health care agency. Medicare also offers help for those who are terminally ill. Hospice is covered under Part A of Medicare. Hospice is care for the terminally ill. Hospice care is given at home. Part A will pay for two 90-day hospice benefit periods, a subsequent period of 30 days, and a subsequent extension of unlimited duration. When a beneficiary enrolls in a Medicare certified hospice program, he or she receives medical and support services necessary for symptom management and pain relief. It is most common for these services to be provided in the patient's home. When a Medicare certified agency provides the care, the coverage will include: • Physician services • Nursing care • Medical appliances and supplies, which includes drugs for symptom management and pain relief • Short-term inpatient care • Counseling • Therapies • Home health aides and homemaker services Medicare's Part A and Part B deductibles do not apply to services and supplies that are furnished under the hospice benefit programs. There are limited charges for outpatient drugs and inpatient respite care. If care or services were needed for a medical reason, for a condition that is not related to the terminal illness, then regular Medicare benefits would apply with the deductibles and co-payments in effect. As with all benefits under Medicare, certain requirements exist. To be eligible for hospice care under Medicare, the beneficiary must: Chapter 4 United Insurance Educators, Inc. Page 134 Family Insurance Needs Chapter 4 - Planning For Retirement 1. Have been diagnosed as terminally ill, having only six months or less to live, and 2. Receive the care from a Medicare contracted hospice program. There are gaps in Medicare's hospice coverage: 1. The beneficiary is responsible for the limited charges for inpatient respite care and outpatient drugs. 2. Medicare's deductibles and co-payments do apply if treatment for conditions, other than the terminal illness, is obtained. Medicare requires prior hospitalization in order to qualify for nursing home care, but policies may or may not require prior hospitalization, as an option. Some states do not permit policies to require previous hospitalization, so it is important that agents know their own state requirements. When it is allowed by the individual state, the insured may be required to first be in a hospital before entering the nursing home. There may be additional requirements as well, such as a time requirement of hospitalization, usually three days. The nursing home admittance may have to be within a certain time period, often within 14 days of discharge from the hospital. All of these requirements (as well as any additional ones) are called gatekeepers. They "close the gate" on claims, which saves the insurance company money. Although insurers do cover Alzheimer's disease as long as it was not present at the time of application, this is still something that should be specifically addressed by the consumer before buying a long-term care policy. In fact, the consumer (and the agent) should be aware of how all mental conditions are covered. Alzheimer's disease is not actually a mental condition; it is an organic condition. That is why policies cover it. It is important, however, to understand how the policy treats all types of mental disorders since they are very common in the older ages. Inflation protection comes under a variety of names, depending upon the insurance company. This provision increases the daily indemnity amount of the policy each year to reflect increased costs in the long term care community. This is usually a policy option, which means that the insured pays extra to obtain it. Inflation adjustment options may work differently from policy to policy, so it is important to ask questions. Is the increase based upon the daily benefit amount chosen at the time of application or is it based on the compounding daily benefit? Does the inflation adjustment continue for the lifetime of the policy or for a set Chapter 4 United Insurance Educators, Inc. Page 135 Family Insurance Needs Chapter 4 - Planning For Retirement number of years (the first five years, for example)? Many states have specific statutes that relate to this policy provision. Some states may only allow a compound increase, while others allow either a simple or compound increase. "Compound" is better than "simple" because increases are greater. Preexisting conditions will determine not only whether or not the policy will be issued at all, but also how those conditions are treated under the policy during the first months. It is normal for a policy, of any type, to have a preexisting clause in the policy. This clause will state when and if those existing health conditions are to be covered under the policy. Some conditions in health will be totally unacceptable by the insurance company. Other conditions may be rated up in premium cost (if the state allows it), or excluded entirely from the policy (again, only if the state allows it). It is becoming increasingly popular to use an "accept or deny" underwriting method. In other words, the potential client is either accepted or denied coverage, rather than excluding coverage for specific health conditions. Premium rate-ups may still be used. It should be noted that state statutes might not allow a company to exclude conditions under a long-term care policy. In those states, all physical conditions must be covered if the applicant is accepted for coverage by the insurance company. Be sure to check with your particular state. If the policy is issued, there will still typically be a period of time under which preexisting health conditions will not be covered. For example, most companies will accept a person who has high blood pressure as long as it is under control. Even though they have accepted the applicant claims that occur during the beginning months of the policy that are directly related to the medical condition may not be covered. That preexisting period will vary from company to company, so it is necessary to read the terms of the policy on an individual basis. Of course, in all cases state statutes must be followed. The term "level premium" means that the policy premium will not increase as the insured ages. It does not mean that the premiums will never increase, because that is a possibility. In fact, we have seen some hefty long-term care premium increases in the past couple of years. Some contracts have actually doubled the premium rate in a single year. Level Premium simply means that increases will not occur because the insured has a birthday and becomes older. There are long-term care policies that do increase the premium level because the insured becomes older. These are called age-rated policies. It is best to avoid this type since premium levels can become excessive, especially when annual rates also take an increase (which then means two increases: by age and by class). Chapter 4 United Insurance Educators, Inc. Page 136 Family Insurance Needs Chapter 4 - Planning For Retirement It is always important to buy policies, of all kinds, that are Guaranteed Renewable. This means that the insurance company will always renew coverage each time the premium is paid. Without this protection, a company could cancel the policy if it canceled all other policies of that type in a given state. Insurers may sell the block of business to another insurer if the block is not profitable. Guaranteed renewal never means that premiums will not increase. It is becoming increasingly popular to have Waiver of Premium in long term care policies. This feature allows policyholders to stop paying premiums once they have been admitted to a nursing home for a specific time period, usually 90 days. Although often overlooked, this is a valuable feature. It is not an easy job to sort out the various policies on the market. Since brochures and policy outlines of coverage can vary in their layout, it can be confusing. The insured relies upon the insurance agent for help in this area. Therefore, it is important that the agent be well educated in the products that he or she represents. Many states are now mandating specific education before an agent is allowed to sell long-term care products. Check with your state's insurance department for details. Types of Care Facilities Much of the confusion regarding Medicare payment of nursing home stays has to do with the level of care received. There are three types of care: skilled, intermediate, and custodial. Medicare pays only for the skilled level of care. Medicare will not pay for either intermediate or custodial care. A patient is less likely to receive skilled care and more likely to receive either intermediate or custodial care. Some insurance policies, especially the older ones, may not cover all levels of care, although most states now mandate that newer policies must cover all three levels of care. Qualifying For a Policy All long-term care insurance policies have underwriting requirements. That means that health conditions play a vital role in obtaining this type of protection. Exactly how each company underwrites can definitely vary from company to company. Some companies may even postpone actual underwriting until a claim Chapter 4 United Insurance Educators, Inc. Page 137 Family Insurance Needs Chapter 4 - Planning For Retirement occurs. Not all states allow this for good reason: when a claim is filed the insured can find they have not benefits available. It is always better to know whether or not a policy would be issued (from a medical standpoint) before a claim arises. Some surprising medical conditions may be accepted by an LTC policy that would never be accepted by a major medical policy. Since long-term care policies underwrite from the standpoint of "Will this condition cause a nursing home confinement?" conditions that would cause claims under a major medical policy and, therefore, possibly cause a policy denial, may be accepted by a long term care policy. It is not surprising that a person who is already sick or showing symptoms of a pending illness is not likely to be accepted for coverage by an insurance company, including those covering long term care services. Most insurance companies try to weed out those they consider a high risk, or undesirable. If an agent sees that an applicant is not able to get around well, and must rely on aids such as a walker or oxygen, he or she should probably not take the application. Chances are, the insurance company will deny the applicant coverage. No Policy Covers Everything No insurance policy covers everything. This is also true for long-term nursing home policies. Just as with other types of insurance, the consumer must pay attention to those items or benefits that are excluded. Policies do not pay for rest cures, or old-age retirement homes. These types of residences are becoming increasingly popular. Residents in these communities get private apartments, plus other services such as meals and housekeeping services. Some of these retirement communities have nursing home arrangements available. When such arrangements are included, prices are understandably higher. Some communities charge a flat fee for entrance. The amount paid will determine many other benefits, such as apartment size and maintenance costs. Even though a flat amount is paid, there is generally an additional monthly fee, as well. Again, what you pay depends upon what you get. A person considering such an arrangement should be very careful about the community selected. It is important that it continue to operate so that benefits may be received. It is wise to check out the reputation of the community, the general appearance, and so forth. Chapter 4 United Insurance Educators, Inc. Page 138 Family Insurance Needs Chapter 4 - Planning For Retirement Another indicator of performance is accreditation by the American Association of Homes for the Aging (AAHA). It is a trade group based in Washington, D.C. Accreditation is voluntary, however, and many fine communities simply do not apply. Generally, LTC policies will not cover confinements in mental hospitals, except as specified within the policy, nor will they pay for drug or alcohol rehabilitation. Most policies limit coverage for preexisting health conditions. That limitation may vary from policy to policy so exact limitations need to be noted. A preexisting condition is an illness or disease that existed at the time the policy was applied for and issued, or in the time period prior to application. This clause is a gatekeeper, which limits the insurance company's liability. In other words, it prevents a person from buying a policy specifically because he or she knows she needs it to pay for an existing condition. Just as a person cannot first hit the tree and secondly buy coverage to pay for the resulting damage, an individual cannot first become ill, and then secondly buy a policy to pay for their care. How a preexisting condition is defined will vary from company to company, but usually it is defined as any health problem experienced by the insured in the time prior to buying the policy. It must be noted that medication is treatment. Some companies may go back only six months, while others go much farther to define preexisting conditions, so again, it is important to know what basis is used. When an insurance company accepts an individual even though a preexisting condition exists, the policy will not cover claims relating to that condition for a specified time period. These periods range from six months to two years depending on state statutes. As stated, medication is treatment, so if an insured has high blood pressure, it is a preexisting condition even if it was controlled by medication. The fact that the insured's pressure was normal at the time of application does not matter since it was normal only due to medication that was taken. The more benefits selected, the higher the cost. A major factor in determining premium cost has to do with the benefits selected. The more a policyholder gets, the higher the cost. When considering this type of Chapter 4 United Insurance Educators, Inc. Page 139 Family Insurance Needs Chapter 4 - Planning For Retirement insurance coverage, it is foolish to be "penny wise, and pound foolish," as the old saying goes. In other words, it is foolish to try to save a couple of hundred dollars in premium with the result being thousands more paid out of pocket when a claim occurs. It is best to get the necessary benefits at the time of application, when health conditions are least likely to prevent the availability of benefits. Activities of Daily Living Simple old age and the related frailty is a major reason for long-term care needs. The older one gets, the more likely the need for some type of care. As a result insurers now use a set of daily living standards to determine how the policy will pay benefits. Activities of daily living include eating, bathing, toileting appropriately, transferring from beds to chairs and wheelchairs, and other features that dominate our daily lives. A person's ability to perform these activities provides underwriters with an indication of general physical and mental health. As they relate to non-qualified plans, there will be seven activities generally listed. They include eating, bathing, continence, dressing, toileting, transferring, and ambulating. The federal tax-qualified plans have eliminated the seventh activity of ambulating. As a result, those contracts containing home care benefits are generally harder to receive benefits under. Tax-Qualified Long-Term Care Contracts Before anyone had ever heard of tax-qualified long-term care plans, insurance policies could require the inability to perform a certain number of activities of daily living (ADLs), which were spelled out in the policy. The actual number of activities of daily living sometimes varied since not all companies included the same activities. Typically, there were between five and seven listed. The number of ADLs, which could no longer be performed by the insured, could vary. Some policies required only one, while others required more than one. If a policy listed 7 activities and only required an inadequacy in performance of one, benefits were easier to obtain than one which listed 5 ADLs with an inadequacy in performance of one (1 out of 7 are better odds than 1 out of 5). Few consumers recognized the importance of this. In fact, agents often did not recognize it either. Chapter 4 United Insurance Educators, Inc. Page 140 Family Insurance Needs Chapter 4 - Planning For Retirement Today, most non-tax qualified plans list seven activities of daily living, while taxqualified plans list six. It is possible for some plans to have a different number of activities of daily living, unless the state has regulated them (and many have). This alone gives benefit triggers a better chance with the non-qualified plans since they include an additional ADL. The benefit trigger that has been eliminated in the qualified plans is ambulating. Ambulating is the ability to get around adequately without assistance. Tax qualified long-term care contracts come under federal legislation while nontax qualified contracts come under state legislation. This is an important distinction since it affects benefit payment and some gatekeepers. While state laws vary, some basic comparisons can be made: Non-Tax Qualified Plans Medical necessity can be a benefit trigger Activities of Daily Living: 2 of 5 ADL's trigger benefits. Defined as needing "regular human assistance or supervision." Cognitive Impairment: Not described as "severe" Definition does not apply "substantial supervision" test. Tax-Qualified Plans Medical necessity cannot be a benefit trigger. Activities of Daily Living: 2 of 6 trigger benefits. Defined as "unable to perform without substantial assistance from another individual." Cognitive Impairment: Described as "severe" Definition applies "substantial supervision" test. What do these terms mean to the policyholder? Because of some confusion as to how they would affect LTC contracts, IRS Notice 97-31 established specific definitions: Substantial Assistance in the activities of daily living means hands on assistance and standby assistance. Hands-On Assistance means the physical assistance of another person without which the individual would be unable to perform the activity of daily living (ADL). Standby Assistance means the presence of another person within arms reach of the individual that is necessary to prevent, by physical intervention, injury to the individual while the individual is performing the activity of daily living. The IRS Notice gives the examples of being ready to catch the person if they fall, or seemed to be ready to fall, while getting into or out of the bathtub or shower or being ready to remove food from the person's throat if the individual chokes while eating. Chapter 4 United Insurance Educators, Inc. Page 141 Family Insurance Needs Chapter 4 - Planning For Retirement Overall, standby assistance is just what it indicates: being near to help when necessary. Severe Cognitive Impairment means a loss or deterioration in intellectual capacity that is comparable to Alzheimer's disease and similar forms of irreversible dementia and measured by clinical evidence and standardized tests that reliably measure such impairment. The impairment may be in either their short-term or long-term memory. It would include the ability to know people, places, or time. It would include their deductive or abstract reasoning, as well. Substantial Supervision is used in reference to cognitive impairment. It means continual supervision, including verbal cueing, by another person that is necessary to protect the severely cognitively impaired person from threats to their health or safety. Such impaired people are prone, for example, to wander away. Substantial supervision is needed to prevent this. It is not possible to use the activities of daily living to measure severe cognitive impairment. Individuals with such impairment are often able to perform all of the ADLs without difficulty. Even so, they are unable to care for themselves due to their cognitive impairment. Therefore, the ADLs are not used when assessing this. State laws are not necessarily the same as federal requirements. In fact, it would be surprising if they were the same. Non-qualified plans will meet the state's requirements while qualified plans will meet the federal requirements. Because states do differ, it is not always easy to state the differences between qualified and non-qualified long-term care policies. Generally speaking, however, it is safe to say that federally qualified plans are harder to receive benefits under than are the state's non-tax qualified plans. Understanding the Difference in Benefit Triggers Few policyholders purchased their long-term care policy to receive a tax deduction. They purchased their policy for health care protection. Therefore, if the ability to use the policy is limited when health care is needed, was it really worth having a tax benefit? Agents must be very careful about explaining the benefit trigger difference when presenting policies. Some of the states initially resisted approval of tax-qualified plans because they felt the benefit triggers were more restrictive than their state requirements. Such was the case in California, for example. Chapter 4 United Insurance Educators, Inc. Page 142 Family Insurance Needs Chapter 4 - Planning For Retirement It is vital that agents fully explain the differences between HIPAA’s tax-qualified plans and their state’s non-tax qualified plans. By fully explaining the difference at the point of sale, the agent is allowing the consumer to do several things: • Decide whether the tax benefit of the premium deduction will benefit them personally; • Decide whether the loss of the ambulating ADL could affect them personally (especially if home care benefits are important to them); and • Fully understand the circumstances that will allow benefits to be paid under their policy. Most policyholders want to understand this and it is in the agent's best interest to be sure that they do. Federal Criteria The federally qualified (tax-qualified) plans do provide worthwhile benefits, even though ambulating is not an ADL. Federally qualified plans that provide coverage for long-term care services (nursing facility, home care, and comprehensive) must base payment benefits on the following criteria: 1. A licensed health practitioner independent of the insurance company must prescribe all services under a plan of care. The licensed health care practitioner does not necessarily have to be a doctor. It can also be a registered professional nurse or a licensed social worker. 2. The insured must be chronically ill by virtue of either: (a) being unable to perform 2 out of the 6 ADLs, or (b) having a severe impairment in cognitive ability. 3. The licensed health care practitioner must certify that either: (a) the policyholder is unable to perform at least two of the six activities of daily living, without substantial assistance from another person, due to a loss of functional capacity for no less than 90 days or more, or (b) the insured requires substantial supervision to protect themselves from threats to their health or safety due to a severe cognitive impairment, such as Alzheimer's disease. Chapter 4 United Insurance Educators, Inc. Page 143 Family Insurance Needs Chapter 4 - Planning For Retirement 4. The licensed health care practitioner must recertify that these requirements have been met every 12 months. The insurance company may not deduct the cost of the recertification from the policy benefit maximums. Although currently the insured must be either chronically ill by virtue of the ADLs or due to cognitive impairment, it is possible that the federal government could expand these requirements at some point. If that were to happen, each state would have to adopt the new triggers as well. Not everyone needs to purchase a long-term care insurance policy. Even those that make their living selling such products recognize that some do not have sufficient assets to warrant such a purchase. Premiums can be high if the individual waits too long to make the purchase. Assessing the Need Individuals need to determine at an appropriate age whether or not the purchase of a long-term care policy makes sense. Waiting until health conditions develop may mean a higher LTC premium or not being able to purchase such a policy at all. Any method of investment or long term care funding that produces a pool of money could be considered as an alternative to an insurance policy. It would not matter whether the funding came from stock profits, an inheritance, viaticals, or melted down gold teeth fillings. Funding is funding. If it produces enough money to pay for long-term care services, then it is an alternative to an insurance policy. Realistically Speaking Few people actually set aside funds for long-term care nursing home needs. Investing successfully is one thing and having the funds set aside purely for longterm care is another. The problem is one of timing. Generally, the need for longterm care comes as life is coming to a close. The chances of putting funds aside and using it for nothing else are small. It can be done; it just isn't likely to be done. Even so, it is possible to fund long-term care in ways that do not involve an insurance policy. Chapter 4 United Insurance Educators, Inc. Page 144 Family Insurance Needs Chapter 4 - Planning For Retirement Most people now realize that Medicare will not handle the costs of long-term nursing home care. Medicare does a good job with hospital and doctor bills, but the limited amount of skilled care offered by Medicare is not adequate and cannot be considered coverage on a long-term basis. In addition, with few exceptions, private major medical insurance does not cover long-term nursing home care. Only policies specifically designed to cover such expenses typically do so. The general type of medical policies carried for major medical coverage exclude long-term care benefits in a nursing home. Many state insurance departments are encouraging the use of nursing home policies because other types of coverage do not provide these benefits. Receiving long-term care in an institution is expensive. The better the institution, the more expensive the care will be. It is also more expensive in some areas of the country than others. The time to find out what these costs will be is not when the care is actually needed. Costs should be explored in advance of medical need. Few people do this. We spend more time comparing automobile costs than we do medical costs. Most of us have no desire to pay the costs of a nursing home out-of-pocket. We prefer to think that we will remain at home and someone, probably our children, will come take care of us. Realistically speaking, this is often not possible for many reasons including the inability of our children to leave their jobs or a lack of training on their part. For some, home care is not a possibility due to the type of medical care required. While some may be able to pay for the cost of a nursing home out-of-pocket, it is not necessarily the wisest course of action. Some individuals do elect to fund only a portion of nursing home costs through savings, expecting to pay the balance from current living budgets. There are multiple funding options; some are more sensible than others, however. There are also misconceptions regarding funding options that are available. There are numerous books available on personal finance, but they seldom address the costs of long-term care, except to suggest ways to go on Medicaid, shifting the burden to taxpayers. Since states do not wish to be further burdened, they are or have taken measures to prevent this if assets actually exist. By the time a person needs nursing home care they are past the point of financial planning, having already done so in his or her younger years. Their "financial Chapter 4 United Insurance Educators, Inc. Page 145 Family Insurance Needs Chapter 4 - Planning For Retirement planning" involves hanging on to what they already have while still enjoying life. There may be some sort of nest-egg put away; but a nursing home confinement is likely to gobble it up within a year. When considering funds for long-term care, some types of protection should already be in place. That would include coverage for hospital and doctor fees beyond Medicare’s payment (a Medigap policy). There must also be funds to cover the living expenses of the non-institutionalized spouse. Many households end up paying, at least initially, for the long-term confinement of their family member. Sometimes this "self-pay" is not intentional; they simply did not plan ahead for this circumstance. In other cases, it was intentional. The household members felt they had the ability to do so if the need arose, or they simply did not believe that such a condition would ever exist for them personally. It would always happen to that mysterious "other guy." For those who did plan to self-pay, there was hopefully some thought put into it beforehand. Perhaps the individuals looked to their family heritage and did not see a past history of health conditions that would make a nursing home confinement likely. In addition to a review of their family's health history, they also should have looked at the financial aspects of a long nursing home confinement. The financial devastation brought on by a nursing home confinement can be minimized to some degree. In some situations, it may even be avoided. Asset Inventory Certain steps should be taken immediately: An inventory of the person, or couple's, net worth should be made. It should include: Monetary Investments: • cash on hand • checking accounts • savings accounts • CDs (certificates of deposit) Chapter 4 United Insurance Educators, Inc. Page 146 Family Insurance Needs Chapter 4 - Planning For Retirement • • • • • treasury notes bonds (corporate, Treasury, municipal, or convertible) mutual funds stocks IRAs Business & Real Estate: o business partnerships including limited partnerships o real estate property, including investment-types • Retirement Funds & Pensions: o Civil Service o foreign service o military service o railroad retirement o corporate pension plans o retirement plans of the corporate type • Keogh profit sharing plans • corporate profit sharing plans Insurance Products: • annuities • cash value life insurances • term life insurance • medical policies, such as Medigap plans • any other insurance that is carried Personal Possessions: • the personal home • vehicles • paintings and other artwork • antiques • rare books • jewelry • silverware, china or crystal • any other valuables Chapter 4 United Insurance Educators, Inc. Page 147 Family Insurance Needs Chapter 4 - Planning For Retirement Liabilities The previous list reflects assets. Against this list must go liabilities or debts. This might include, but would not be limited to: • Any outstanding mortgages, including rentals • Auto loans, including recreational vehicles • Credit card balances • Private or personal loans • Any other debts Do not overlook any loans for which the person or couple has acted as a cosigner. If the borrower defaults, the co-signer will be liable for the debt. When the resulting figure is known (assets minus liabilities), net worth is known. Assets minus Liabilities = Net Worth This resulting figure applies to either a single person or a married couple. Some of the assets will be jointly owned while others will belong exclusively to one spouse. The assets will also have to be viewed according to how the resident state views them. If the patient will be a private pay (at least initially), spending down may occur. That means that the patient, in paying privately for his or her care, begins to diminish his or her personal assets. This is likely to occur where the institutionalized person does not immediately meet qualifications for Medicaid. At some point, it is likely that the beneficiary will qualify for Medicaid, since this is normally what eventually happens. It may be wise to seek some type of professional advice in trying to protect some portion of the acquired assets. There are many possibilities, some of which may be applicable and some of which may not be, depending upon the individual circumstances. Estate Planning Tools The non-institutionalized spouse should obtain a Power of Attorney. This is a legal document granting another person the ability to act on behalf of another Chapter 4 United Insurance Educators, Inc. Page 148 Family Insurance Needs Chapter 4 - Planning For Retirement specified person. Typically, it states certain conditions under which this may take place, and tends to end should the person become mentally incompetent. A Durable Power of Attorney begins when a person becomes mentally incompetent. A trust of some type may be applicable. There are many types of trusts and many people willing to sell them. A trust document basically creates another "entity", which holds the title to the property rather than the person. There are many misconceptions when it comes to living trusts. When a revocable living trust is used, it is unlikely that assets will be protected in any capacity. It has become common for salespeople to say that a revocable living trust will protect the person from such things as creditors, lawsuits, and even taxes. Any asset that may be removed and used for the benefit of the grantor carries NO special protections. As we know, a revocable trust allows assets to be used in any way desired. Therefore, a revocable living trust WILL NOT protect assets from a long-term care nursing home confinement. Trusts, while not protecting assets, can still be a valuable estate-planning tool. Some types of trusts, such as the irrevocable trust may especially be beneficial. Only a professional in this field, preferably an attorney, should be consulted. Many banks have trust professionals that may be consulted and they often tend to give better advice than the mainstream council. Certainly, a will needs to be in place. In fact, a will is one of the very first documents that every person of legal age should have in force. Many professionals advise that the will be registered at the local government office. There are other documents that may also be used, depending upon the circumstances. A living will is a tool used in some states to avoid prolonging life by artificial means. A living will states that the use of extraordinary means of life support systems may not be used to extend their life. Guardianships are often used to protect minors or handicapped individuals. Sometimes the individual being protected is the institutionalized spouse. This is especially true if the person's mental ability has diminished. Chapter 4 United Insurance Educators, Inc. Page 149 Family Insurance Needs Chapter 4 - Planning For Retirement Asset Transfer The ability to legally transfer assets may vary to some extent from state to state. Usually this applies when Medicaid application will be made. It is legal to transfer any or all assets of any person applying for Medicaid, providing that the transfer has been completed 5 years prior to applying for Medicaid benefits. Trusts require an even longer period of time. Individuals may feel tempted to handle the preservation of their assets personally, either because they feel knowledgeable enough, or because some type of salesperson, friend or relative gave false or grossly limited information. This is seldom wise. So many details go into finances that it really does usually take professionals to cover all aspects of financial protection. A mistake in this area can be extremely costly to all involved. Government Sponsored Programs AARP states that their studies show more than two thirds of Americans would strongly support some sort of government-sponsored program for nursing home care. When President William Clinton and First Lady, Hillary Clinton, addressed our nation's health care needs, long-term nursing home care was not included. It is reasonable to assume that the government is not likely to include it in any future health care programs either. Studies show the following results: 1. 64%, nearly two in three Americans, are "very concerned" about the cost of long-term health care. 2. 53%, more than half of all Americans, are "not very" or "not at all" confident that they would be able to pay for long-term care personally. 3. 73%, nearly three in four Americans, believe nursing home costs would wipe out their savings. The survey further stated that two out of three Americans (66 percent) have had direct or indirect experience with the problems of providing long-term care for family members. Despite these figures, the study also revealed that many Americans are either misinformed or uninformed about the realities of who would pay for their long-term care. Chapter 4 United Insurance Educators, Inc. Page 150 Family Insurance Needs Chapter 4 - Planning For Retirement Regarding long-term care, the survey showed a wide consensus emerging on three components of a federal long-term care program: 1. Most Americans would be willing to pay up to $50 per month for the "right package" of long-term care benefits. In reality, of course, this may not be enough to cover the costs unless working Americans of all ages paid into this fund. 2. Although other factors also play a role, the extent of nursing home coverage is a key element for most of those polled. 3. Most Americans want a program that would be open to people of all ages and income levels. This means that the 25 year old who ends up in long-term care due to a car accident would receive the same benefits as the 75 year old with a broken hip. It is obvious that the solution most are looking towards is the purchase of insurance products that will cover, at least partially, the cost of nursing homes. Even state and federal agencies have begun to realize the need to promote private long-term care insurance policies. Reverse Mortgages Until recently using one's home to pay for a long-term care confinement meant selling it, getting the cash, and moving out for someone else to move in. Today, it can mean something much different. Reverse mortgages offer the opportunity to sell one’s home and still live in it. Not all banks participate and it can be difficult to find the right contract, but it is an option that did not exist a few years ago. For the person or couple who owns their own home or have a low remaining mortgage, using a reverse mortgage to fund a nursing home stay (or anything else) may be an option. A reverse mortgage takes the value out of the home and gives it to the owners. It may be given in a variety of ways: monthly, quarterly, annually, or even in a lump sum, depending upon the loan contract. It must be understood that the owners are giving up their home, but in a unique way. The homeowners are actually signing a loan against the value of their home. In exchange, the lender receives the amount borrowed, loan interest and mortgage Chapter 4 United Insurance Educators, Inc. Page 151 Family Insurance Needs Chapter 4 - Planning For Retirement insurance costs when the house is sold. In the meantime, the homeowner has the value to use as necessary. What is available will vary greatly, so the consumer may have to do a great deal of shopping to get the best opportunity. There are actually some drawbacks to using reverse mortgages so contracts should be completely understood and all questions asked beforehand. 1. The loan must be paid back at some point. Many consider a reverse mortgage as a means of selling one's home while still living in it. This is true to a certain degree. What may not be understood is that the lending institution is not necessarily the entity buying the home. They may require that the homeowner's do the actual selling. Therefore, if the home sells for less than expected, the owners will be required to come up with the difference. 2. Contracts differ on the repayment time. This can be a vital point. If the repayment comes sooner than desired, the homeowners may end up having to move out before they wanted to. Few contracts allow the homeowners to stay until death. Normally, there is a stated time period for repayment, which means they must sell and move out by that time. 3. Reverse mortgages can end up costing more than a traditional loan. The interest is usually compounded, which means interest is charged on interest. If the contract allows a long time before repayment, the interest charged can be substantial. This should not be surprising. Those who lend on reverse mortgages must feel that they have some advantage for doing so. Otherwise, why would they do so? 4. There are fees to apply for a reverse mortgage. Those fees will vary, so it is wise to shop around. Sometimes locating a lender who will consider a reverse mortgage is not easy. Traditional banks often do not participate. The county property tax office may be able to offer some leads, as can the Area Agency on Aging. The National Center for Home Equity Conversion may also be a good starting point. Chapter 4 United Insurance Educators, Inc. Page 152 Family Insurance Needs Chapter 4 - Planning For Retirement Paid Family Members In some cases paying family members is a solution if long-term illness or injury arises. Usually their care needs are the result of physical, mental or emotional problems that makes living alone dangerous. The family members must be willing to take on the job of caring around-the-clock for the elderly family member. Some families willingly accept this chore and are able to devote the necessary time to it. In some cases, help from outside agencies may be able to supplement the care the family gives. Whether or not this outside help was covered by insurance policies or government aide will depend upon multiple factors. For the sake of planning, the family or individual should not depend upon payment from other sources. Any individual who plans to rely upon their family for their care must understand that they are taking a chance. No matter how willing the family may be today, it will be difficult to access their availability in the years to come. Family situations change; emotions change; financial circumstances change (the potential caretaker may have to take a job, for example); and the family's willingness to take on the chore may change. In addition, taking in a family member affects everyone in the household, not just the actual caregiver. There must be ample room in the house and financial resources must be available. Everyone in the family is likely to give up something when an elderly person moves in. For some, promising a financial reward in return for care is the avenue chosen. A financial reward may be an annuity, stocks, or any vehicle that will pay the caregiver at some specified point in time. The care may be tied into a will or trust or a legal agreement may be drawn up. Whatever the case, there is still no guarantee that it will work. In addition, if the potential caregiver is providing care against their will, what kind of care will they actually be delivering? Most people try to avoid a nursing home because they think their care will be less than they desire. Their care would not be good even if a family member delivered it under some circumstances. In fact, even well intentioned family members have been known to deliver poor care. Nursing homes reports a substantial number of patients coming from private homes have bedsores and other physical problems that developed due to inferior care. Chapter 4 United Insurance Educators, Inc. Page 153 Family Insurance Needs Chapter 4 - Planning For Retirement Accelerated Life Insurance Benefits Some companies are offering accelerated benefits in their life insurance policies. These may be a part of the policy itself, or an attached rider. These benefits or riders may not take effect immediately upon the onset of illness, and sometimes put a limit on how much can be collected. Exactly how the life insurance benefits pay for long-term care will be affected by many elements, including state laws that may apply. Since a life insurance product does not put long-term care as its primary goal, it is unlikely that the benefits will work as well as a long-term care policy would. Premium rates tend to be higher for products with accelerated benefits, usually about two to ten percent higher. For this amount, the insurer will pay part of the death benefit to the policyholder each month until the benefit is exhausted or a preset maximum is reached. If the policyowner dies before the maximum benefit is exhausted, the remainder of the benefits will go to the beneficiaries named in the life insurance policy. For those life insurance policies set up to allow accelerated benefits, there are typically some codes which must be followed as dictated by the state where issued. The words "accelerated benefit" must often be included in the title of the policy or rider. Even though these benefits are accessible on an accelerated basis, the benefit is not typically described, advertised, marketed, or sold as either long-term care insurance or as providing long-term care benefits. Long-term care insurance and benefits must comply with a strict code of requirements, which these accelerated benefits generally do not meet. The consumer must also be aware that there are possible tax consequences and possible consequences on eligibility for receipt of Medicare, Medicaid, Social Security, Supplemental Security Income (SSI), and other sources of public funding. Some states have specifically addressed accelerated benefits. Washington, for example, requires the following statement in the disclosure form, which must be provided at specific times: "If you receive payment of accelerated benefits from a life insurance policy, you may lose your right to receive certain public funds, such as Medicare, Medicaid, Social Security, Supplemental Security, Supplemental Security Income (SSI), and Chapter 4 United Insurance Educators, Inc. Page 154 Family Insurance Needs Chapter 4 - Planning For Retirement possibly others. Also, receiving accelerated benefits from a life insurance policy may have tax consequences for you. We cannot give you advice about this. You may wish to obtain advice from a tax professional or an attorney before you decide to receive accelerated benefits from a life insurance policy." The disclosure statement must give a brief and clear description of the accelerated benefits. It must define all qualifying events that can trigger payment of the accelerated benefits. It must also describe any effect the payment will have on the policy's cash value, accumulation account, death benefit, premium, policy loans, and policy liens. In the case of group life insurance policies, the disclosure statement is usually contained in the certificate of coverage, or certificate of insurability, or in any other related document furnished by the insurer to the members of the group. The Largest Payer of LTC: Medicaid Medicaid is likely to be the major payer of an individual’s nursing home costs. It affects everyone because the real payer is not the government, but rather our nation’s taxpayers. For every elderly person receiving Medicaid payment, there are multiple taxpayers working to supply those funds. What is Medicaid? It is a government program that pays for health care for our nation’s poor. Any age qualifies, not simply the elderly. Even so, the elderly eat up the largest portion of Medicaid funds due to their need for long-term nursing home care. Ten years ago, Medicaid was paying $33 billion in nursing home confinements. Added to that was an additional $8.1 billion for home care and community based services. Today, it is even higher. It cannot be stressed enough that our taxes fund Medicaid. Every dollar paid out of Medicaid for someone in a nursing home is a dollar that cannot be used elsewhere for items that would benefit a wider array of people. Medicaid is a grant program, not an insurance program. Medicaid pays for two-thirds of those in a nursing home. Since Medicaid pays only for those who are poor, one might be tempted to believe that two-thirds of our elderly retired into poverty. In fact, the median income of an elderly couple is around $3,000 per month so clearly they did not retire into poverty. They became impoverished because one of them entered a nursing home. For those who lived Chapter 4 United Insurance Educators, Inc. Page 155 Family Insurance Needs Chapter 4 - Planning For Retirement comfortably in retirement, a nursing home confinement changes everything about their lives. The process of losing financial standing and reducing assets to qualify for Medicaid benefits is called "spend-down." An individual cannot get help from Medicaid unless this has occurred. The exception to this is those who have purchased a Partnership long-term care policy, since it contains asset protection. Partnership policies protect only assets, never income. Medicaid requires nearly all assets to be depleted, although the home is exempt if there is a spouse or dependent children residing in it. Under current requirements the equity in a home may need to be depleted in order to qualify for Medicaid benefits, depending upon the state of residence and the amount of equity that exists. Also exempt are the furniture, one car, a burial plot, burial funds and a small amount of cash. Each state is different regarding spend-down and the assets that are exempt. It is important to consult an attorney that specializes in elder care law. Asset Transfers for Medicaid Eligibility Because a nursing home confinement brings such fear, an industry of "assethiding" has developed. Especially in states where there is an unusually high amount of retired people, the legal profession is busy helping people give away what they have in order to qualify for Medicaid. This might involve an irrevocable trust (a revocable trust cannot hide assets), transferring assets to children or grandchildren, and other techniques designed to make one appear penniless. Lawful transfers of assets varies from state to state so, again an elder care attorney should be consulted. Time limits may make asset transfers unworkable since there is a five year requirement for asset transfers. In addition, assets that are transferred to children or grandchildren can be totally lost under some circumstances, such as a divorce. Each state sets an average cost for nursing home care. The ineligible period is based on the costs set down by the state. If the financial transfer would have covered 5 months of care, then that is the time period of ineligibility. Whatever amount of care could have been covered by the financial value of the gift that is the amount of time lost for Medicaid benefits. Chapter 4 United Insurance Educators, Inc. Page 156 Family Insurance Needs Chapter 4 - Planning For Retirement EXAMPLE: Care in a local nursing home costs $3,500 monthly. The community spouse transfers $25,000 to her daughter within the 5 year period in an effort to protect the funds. The state would divide the $25,000 by the cost of the nursing home ($3,500) to determine the length of time she is ineligible to receive benefits for the institutionalized spouse: $25,000 divided by $3,500 = 7.14 months. Therefore, the ill spouse could not receive Medicaid benefits for 8 months due to the inappropriate transfer of assets. Not all transfers are illegal causing periods of ineligibility. Certainly, gifts made outside of the look-back 5 year period are not illegal. It is also legal to transfer a home to a child of the applicant, if the child has lived in the home and provided care to the beneficiary for the two years immediately prior to needing care in a nursing home or receiving COPES benefits. It is also legal to transfer the home to a sibling of the applicant who has an equity interest in the home and who has lived in the home for a one-year period immediately prior to institutionalization or COPES eligibility. Transfers may be made to a spouse or to a trust for the sole benefit of the spouse. This is also true for transfers made to an annuity for the sole benefit of the community spouse. Transfers may be made to a minor or disabled child or to a trust for the child. In fact, transfers may be made to a trust for the sole benefit of any disabled person under the age of 65. Any transfer may legally be made in situations where the gifts will be returned to the Medicaid applicant. Transfers of assets are generally exempt when a Partnership policy has been purchased. This is because Partnership nursing home policies are for the explicit aim of preserving assets (but not income). Most states do not have Partnership policies available, however, so the general population cannot take advantage of them. What many people may not realize is that many states have instituted penalties for those who refuse to return illegally made gifts. The amount of penalty will depend upon the state in which it occurred. In addition, illegal transfers that are not Chapter 4 United Insurance Educators, Inc. Page 157 Family Insurance Needs Chapter 4 - Planning For Retirement returned are deemed to be fraudulent conveyance, which gives DSHS the right to petition the court to set aside the transfer and require the return of the assets given away. What if the recipient of the gift no longer has the assets they were given? DSHS can waive the application of the transfer penalty if they feel undue hardship would result. This might happen if the money had been spent and there was no way to recover it. Probably DSHS would only waive the application of the transfer penalty if it were felt that no intent to defraud Medicaid existed and if recovery of the gift might cause the recipient or their family to face loss of shelter, food, clothing, or health care. Any Income Available Financial planners have used various investments with the intention of funding long-term care if the need arose. Often they promote the theory that the money is there for long-term care needs, but if not needed, it is there for something else. The problem with this becomes obvious. It is too easy to use the money for that “something else.” Long-term care medical needs tend to be the last medical requirement prior to death. Therefore, the only other use for the money should be gifts to beneficiaries. Investments solely intended for funding long-term care could work, as long as the money is not used for living costs. Money that is intended for long-term care needs cannot be used elsewhere for any reason. If it is, then the money is no longer available for long-term medical needs. Chapter 4 United Insurance Educators, Inc. Page 158 Family Insurance Needs Chapter 4 - Planning For Retirement Review Questions 1) A suggested aim for a retirement amount is _________ of their gross earnings before retirement. a) 70 to 80 percent b) 10 to 20 percent c) 50 percent d) 100 percent 2) Most couples put their income together from one of the following sources: a) Social Security b) Company pension or Keogh plans c) Personal Savings and/or Investments d) All of the above 3) The four parties to an annuity contract are: the insurer, the contract owner, the annuitant and the beneficiary. (T) (F) 4) No matter what type of annuity contract the policyholder chooses, it is subject to a __________ IRS tax penalty for withdrawals of growth or income made prior to age 59½. a) one percent b) five percent c) ten percent d) fifty percent 5) Medicare pays only for the __________ of care. a) skilled level b) custodial level c) intermediate level d) Medicare does not pay for long-term care. Please continue to the next chapter. Chapter 4 United Insurance Educators, Inc. Page 159 Family Insurance Needs Chapter 5 - Disability Insurance Disability Insurance Not everyone needs disability insurance, but it is a fact that a worker is more likely to be disabled than he is to die. Despite this fact, more life insurance is sold than disability insurance. Who Needs Disability Coverage? "If you absolutely had to, you could do without life insurance. If state law didn't demand it, you could probably also do without auto insurance. If you could replace your home out of your earnings and savings, you could even manage without homeowners insurance. Similarly, if you could handle unanticipated medical bills without too much problem, health insurance would not be necessary. But compared to all of the other policies, disability insurance is something you most certainly should not be without, particularly if you are the family breadwinner and the family depends on your income." - Insurance - What Do You Need? How Much is Enough? by David W. Kennedy. Every family breadwinner probably needs to purchase disability insurance, but only a percentage of people do so. Even single people may need disability insurance unless they could financially survive a disability (which often means a family member willing to provide support). The burden typically falls on family members, who may not be equipped to handle such large and often continuing physical and financial burden. While life insurance is designed to replace lost income due to the premature death of a family breadwinner, disability insurance replaces income as well, just not due to death. Since disability tends to bring additional burdens (medical costs, for example, especially if ongoing nursing care is required), lost income is one of the challenges the family will face. As the period of disability time lengthens, families may face the loss of their home, cars, and medical coverage. It is little wonder that the disabled person begins to believe he or she is worth more dead than alive (due to life insurance). Depression is common in those with disabilities. It is also common for caregivers. Chapter 5 United Insurance Educators, Inc. Page 160 Family Insurance Needs Chapter 5 - Disability Insurance When considering the purchase of disability insurance the occupation of the family breadwinner is part of the consideration. Some occupations are more likely to incur a disability than others. Disability insurance could be called income replacement insurance since that is the point of buying it. Families are provided with cash from their policy so they may financially survive the period of disability. While some individuals may be lucky enough to have a job that continues to supply income even if the worker is not on the job, it is unlikely the employer could do this for long. At some point all benefits from the workplace would be exhausted. Even if there are two working spouses most families require both incomes to maintain their financial position. It plays havoc on any family when income stops; when it stops due to injury or illness the problem is compounded by the fact that a medical emergency of some sort also exists. Today it is difficult to afford health care premiums; the agent is now trying to introduce disability insurance as well. Agents realize there are only so many dollars available for insurance. Even so, if there is the ability to purchase such coverage it is definitely worthwhile. Disability insurance differs in one major way from health insurance. Health insurance pays for hospital and doctors' costs incurred as the result of an illness or injury. Disability insurance provides the insured with money to live on while recuperating. Auto insurance policies normally have a medical rider that can be attached to the policy for added premium that would cover the insured, the policyholder, and the occupants if an accident occurred. This may provide additional help if the disability is the result of an automobile accident. Income will be lost if the breadwinner is unable to work due to illness or injury. This would especially be true if the accident occurred outside the workplace and was not covered by workman's compensation. When the family has health insurance much of the disability-related cost will be covered but it will not relieve the other expenditures that continue: mortgages, home maintenance bills, auto expenses, food, utilities, credit card debt, and other debts. Disability coverage has the potential of replacing up to 80% of normal income. While the disability insurance policy does not pay doctor or hospital bills, the money can be used for such purposes if the family does not have adequate health insurance coverage. Chapter 5 United Insurance Educators, Inc. Page 161 Family Insurance Needs Chapter 5 - Disability Insurance Why not replace 100% of the family's income? Many consumers will assume that disability insurance replaces 100% of lost income, but this is usually not the case. The reason is simple: if an individual could maintain the same income without working, what would be the incentive to re-enter the workplace? This is called a moral hazard in the insurance industry. Additionally some expenses are related to going to work so the family should be able to continue with most expenses on 80% of normal income. Expenses related to the job might include commuting to and from work, restaurant meals, clothing or uniforms, dry cleaning, and other job-related items. Typically disability insurance proceeds are not taxed. The family will, as a result, be paying less in taxes or perhaps none at all. The money received from disability coverage is usually considered tax-free as long as premiums were paid by the insured with after-tax dollars. For IRS to consider the disability income tax-free, the family could not have listed the DI premiums as a deduction on their yearly tax submission. In all cases, it is important to consult with a tax specialist. This course should not be taken as tax advice since there is no intent to offer any. State laws differ and federal laws change periodically. It is always important to stay abreast of tax laws as they relate to insurance, but an agent should never act as a tax advisor. How much coverage is needed? Any family’s most valuable asset is their income. Although all financial advisors recommend keeping three months living expenses in an emergency fund, too few people actually have done so. Even if there is such a fund, many disabilities go on for a year or more. Clearly, emergency funds are not expected to cover a longterm disability. Generally speaking, disability coverage should equal 60 to 70 percent of the total current gross salary. If the disability benefits are received tax-free and the benefits fall among the 60 to 70 percent mark, then the disability income will compare favorably with the current after-tax income received. Because work-related expenses will be eliminated as a result of the disability, a family may be able to survive on even less income than they previously had. Chapter 5 United Insurance Educators, Inc. Page 162 Family Insurance Needs Chapter 5 - Disability Insurance Some experts suggest buying just enough insurance to cover the home mortgage and automobile costs, including any car payments that might exist. The insurance premiums can then be kept affordable and the family's major assets are covered. This avenue works best in families where both spouses work since utilities, food, clothing, credit card debt and other bills must still be paid. The major portion of the family's debts would be covered by the disability insurance, so the working spouse can probably earn enough income to support the family's other bills. The disability coverage should equal 60 to 70 percent of the total current gross salary. Many insurers set limits on the amount of disability income that can be purchased, especially for those earning more than $100,000 (often limiting coverage to no more than 60 percent of income). A good agent will know how these limitations apply or if he or she is not certain, call the insurance company to find out. Since the insurance industry is continually improving products there are usually good options available through the various insurers. A qualified agent will be able to offer many types of products finding one that best suit the individual and their family. Social Security Another hurdle an agent may have to overcome is the misconception that Social Security (or Workman's Compensation) will cover the family adequately without the need to purchase disability insurance. So to overcome this hurdle, an agent needs to understand some complexities of Social Security. There are two different disability benefit programs under Social Security: 1. Social Security Disability Insurance (SSDI), and 2. Supplemental Security Income Program (SSI) Individuals disabled for five months or more may be eligible for Social Security if they meet all qualifications. It is important to apply to Social Security well before the waiting period has expired since the qualification process can be long and tedious. To qualify for Social Security disability a person must prove they are Chapter 5 United Insurance Educators, Inc. Page 163 Family Insurance Needs Chapter 5 - Disability Insurance expected to be disabled for 12 months or longer, or their death is imminent. If qualification is possible Social Security will not fully replace their income; it pays only a portion of their monthly income and there are monthly limitations in place. The person must be disabled for a full 12 months before they can collect anything from Social Security, regardless of how dire their present circumstances may be. A disability policy that starts paying benefits earlier would supplement any available Social Security income. There is no guarantee of receiving Social Security disability benefits and in fact, many applications are initially rejected. The Social Security Administration's (SSA) definition of a disability is strict to say the least. The Social Security Administration defines a disability as: "the inability to do any substantial gainful activity (SGA) by reason of any medically determinable physical or mental impairment (or combination of impairments) which can be expected to result in death or has lasted or can be expected to last for a continuous period of not less than 12 months." This means that the individual must be unable to do their previous work or any other substantial gainful activity. The Social Security Administration defines substantial gainful activity (SGA) as work that involves performing significant and productive physical or mental duties for pay. SSA uses residual functional capacity (RFC) to determine if the individual can do other types of work besides the job they held when disabled. This would include activities that the individual might be able to perform in a work setting despite their impairment. The determination process and medical requirements needed to prove an individual's disability are the same for both SSI (supplemental security income) and SSDI (Social Security disability insurance). The main difference between the two programs is that SSDI's eligibility is based on the amount of income accumulated from prior work, while SSI's eligibility is based on financial need. Beside eligibility, some other differences between SSDI and SSI are: 1. Unlike SSDI, supplemental security income (SSI) has no disability waiting period. SSI payments are based on financial need. The presumption that an individual has the resources to handle the short-term health problems does not exist. 2. Under SSI, an individual may qualify for an immediate disability payment if the condition is obviously disabling and the individual meets the SSI income and resource limits. Chapter 5 United Insurance Educators, Inc. Page 164 Family Insurance Needs Chapter 5 - Disability Insurance 3. Individuals qualifying for SSI benefits usually receive food stamps and Medicaid, which helps pay doctor and hospital bills. SSDI is based on wages turned in through FICA. If the benefit amount received from SSDI is higher than qualification allows, they are not eligible for food stamps and Medicaid programs. 4. Different work incentive rules apply to SSI recipients. With SSDI, if the individual earns more than $500 monthly, both eligibility and cash monthly payments may end. The only exception to this would be if the person were under a Trial Work Period. Benefits would then stop the 9th month worked within a 60-month period. The Trial Work Period allows people to work on a trial basis. If the disabled person works a couple of months but cannot continue he or she may stop work without worrying about their SSDI benefits. With SSI, benefits continue as long as income limits are not exceeded. These income limits vary so it is important to check with your locality. Social Security raises the income limits nominally each year. To apply for Social Security Disability Insurance (SSDI) an individual must first contact their local office. SSA will ask some preliminary questions and then forward Disability and Vocational Reports for the individual to complete. The individual must complete these forms regarding both their financial and medical history. SSA will use this to determine the individual's case type. Once SSA has received the forms, the local SSA office will set a date for a telephone interview. Once that is completed, a copy of everything discussed is sent to the individual to sign and return it along with any other requested information. Once all the paperwork is received, it is then forwarded to the state Disability Determination Section (DDS where the individual's case is assigned to a claims examiner. All medical sources are then contracted to supply a report about the individual's disability. If too little medical information is provided the individual may be asked to visit another physician at no cost to the applicant. The individual will be notified if their case has been denied. If the individual's case is denied, the paperwork is then returned to their local SSA office for 60 days or until the applicant requests a reconsideration appeal. Chapter 5 United Insurance Educators, Inc. Page 165 Family Insurance Needs Chapter 5 - Disability Insurance Workman's Compensation Worker's Compensation covers work related injuries. This type of disability payment varies widely based on state law. The maximum is 66.6 percent of the individual's pre-disability gross wages or 80 percent of take-home pay, not to exceed a specified ceiling. Employers buy worker's compensation for their employees; the self-employed have to buy their own. Degrees of Disability There are also different types or degrees of disabilities. They can range from a severe disability to a short-term disability. There are five different classifications of a disability. They are: 1. A Permanent "total" disability 2. A Long Term "total" disability 3. A "total" to "partial" or recurrent disability 4. A Progressive "partial" disability 5. A Short Term "total" or "partial" disability A permanent disability is one that is irreversible. It could be the loss of both eyes, the hearing in both ears, a loss of limbs, or a loss of speech. A long-term disability (LTD) is a broader classification. These types of disabilities have a long-term effect on the individual's life. Long-term disabilities typically prevent an individual from returning to their normal job or are severe enough to prevent the individual from performing any job for which they are qualified. A total to partial disability is characterized by falling back into their disabilities after going back to work. The insured's disability is reoccurring. A progressive disability causes the most unpredictable effects because they are often sporadic. Individuals affected in this way can sometimes work full or parttime or in the extremes, not work at all. A short-term disability (STD) is temporary. In this classification, three types exist: Chapter 5 United Insurance Educators, Inc. Page 166 Family Insurance Needs Chapter 5 - Disability Insurance • Total disability, • Partial disability, and • A combination of partial and total disability. These short-term disabilities are varied and include conditions that will mend or eventually correct themselves but temporarily causes the disability of the individual since he or she cannot perform their job-related duties. While the disability is classified as short-term the financial costs can be devastating to a family. Many disability policies are basically the same, but there are enough differences, especially in the definition of “disabled” that it is important to completely read the policy. If something is not covered that the family needs or wants riders can be offered to meet most needs. The precise amount of needed benefits may hard to ascertain. It is important to sit down and figure annual living expenses. This needs to be a very detailed account. If extra or excessive expenditures can be eliminated, the benefit amount and therefore the premium amount can be lowered. Once a figure is established, subtract all sources of income. This includes investments and Social Security, which the person may be eligible for once disabled. A family considering how much they will need should also look at existing insurance policies to determine if disability riders on other policies such as life, auto, or homeowners insurance will pay premiums for these policies during a period of disability. This, of course, would alleviate quite a bit of needed income. These riders could be expensive. Careful planning will help families make the most financially promising choice. Some lenders may require such insurance on their loans. It is important to remember all aspects of income and monthly expenses when determining how much the family will need to financially survive in case of an emergency. In practical terms, the family may only be able to afford minimum coverage to cover the mortgage and basic living expenses. Trying to cover everything, such as future education, medical, dental, or recreational expenses, are generally unnecessary and can put a financial burden on the family. Practicality should be the first concern. If premiums are too high, any additional financial requirement would probably cause the disability policy to lapse anyway. Setting a premium the family can live with in good and bad times is important. As for Chapter 5 United Insurance Educators, Inc. Page 167 Family Insurance Needs Chapter 5 - Disability Insurance college expenses, if the insured does experience a disability, likely their children would qualify for financial aide of some sort. There is no single policy that is right for everyone. There are no absolutes. The agent and applicants will make decisions based on income, debts, and available premium dollars in the family’s budget. Some will decide to only cover the mortgage and major debts while others will elect to fund up to 80% of their income. It is all a matter of choice. How Soon Should Benefits Begin? Insurance companies offer the insured different times at which benefits would start paying. The DI policy could start paying benefits as soon as the insured is disabled but these policies are very expensive. To reduce the cost of the DI coverage a policyholder could select a waiting period that allows the insurance company to defer benefit payment until a period of time after the disability occurs. There are several options, including 30, 60, 90 or 120 days. This is referred to as a waiting or elimination period. The longer the waiting period, the less expensive the policy will be. For families that have practiced diligent savings that could initially be relied upon, opting for the longer waiting periods will significantly lower their premium outlay. Professionals recommend no less than three months of living costs be set aside in an emergency fund, but nearly everyone agrees having more is better. Those that can survive on savings for a year will always have an advantage over those who can only live for a couple of months from their savings. Insurance companies typically pay DI benefits at the end of the month in which it is due, so with a 90-day waiting period, the insured would receive the first payment 120 days after the start of the disability. How Long Should Benefits Last? Disability insurance policies have many options available, which the applicant would select at the time of application. A person can have a policy that will limit the length of time they can collect benefits from one to five years, or even collect until age 65 if the applicant qualifies. The shorter the length of time benefits must be paid, the cheaper the policy. Some insurance companies limit benefits on certain occupations; some occupations may not be insurable at all. For example, Chapter 5 United Insurance Educators, Inc. Page 168 Family Insurance Needs Chapter 5 - Disability Insurance people who are self-employed or who work for multiple companies simultaneously may have difficulty qualifying for a disability policy. Some blue-collar workers may not be able to purchase benefits paying to age 65 due to the type of work they perform. For example, people who are in construction may not be eligible for benefits to age 65. Their benefit length may be limited to specified time periods, such as five or ten years. White collar jobs normally do not have these limitations on benefit periods. Whatever benefit length is chosen, the premiums must be affordable. It would be pointless to issue a policy that was too expensive since it is likely the insured would not continue paying the premiums, causing the policy to lapse. Some insurers may not allow certain occupations to purchase lifetime disability benefits. Companies vary in their underwriting criteria so agents are wise to shop the marketplace prior to presenting a policy, especially for some of the more hazardous job categories. Managing the DI Benefits It is important to consider disability benefit management. The Social Security Administration will not issue benefits until 12 months of total disability have lapsed while individual DI coverage (individual or employer-provided) may have a 90-day or longer waiting period before the insured receives benefits. Many individuals purchase short-term disability policies that pay for a qualified disability from the first day and continue for up to six months, depending upon the policy purchased. Some employers provide both short-term and long-term disability plans but if there is not an employer sponsored plan, individual policies may be purchased. Most short-term plans do not last longer than six months. Short-term disability plans work well for those who are unable to set aside an emergency account of at least three months wages. While professionals agree that no less than 90 days of cash should be available for periods of disability or emergencies, more is always better. Ideally, a full year’s living expenses should be set aside. Chapter 5 United Insurance Educators, Inc. Page 169 Family Insurance Needs Chapter 5 - Disability Insurance When combining long-term and short-term disability benefits, try to make the waiting period of the long-term plan equal to the maximum benefit period of the short-term plan: Short-term policy pays from the first day ending after 6 months of benefits. Long-term policy begins making payments after a six-month waiting period and ends after a long-term period of no less than five years. Where is DI coverage available? Disability insurance may be purchased through private insurance companies or acquired through employer-sponsored plans. Just because an employer sponsors a plan, however, does not mean that the employer also pays the premiums. Often, the employer merely negotiates a better group rate, but the employees must pay the premiums. When the employer does not offer group plans, individual coverage must be purchased. There is sometimes disability benefits offered through other avenues, including riders on existing insurance coverage. Even some credit cards provide very basic amounts of disability, but be aware that such riders seldom contain enough coverage for living expenses. Typically, the amounts included are intended to cover the credit card payments, not other debts. Employer Provided Disability Coverage Employers that offer group rates are always the first stop when acquiring disability benefits. While these company-sponsored plans are nearly always worthwhile, it does not mean they will provide adequate benefits. Often it is necessary to supplement the amount of disability benefits provided by the group plan with a privately purchased policy. The first step is inquiring into company-sponsored benefits and the second (if the company has such a plan) is asking the important question: how much and for how long? If the employee does not know both the benefit and the duration of the company plan it will be hard to make comparisons with other coverage available or to purchase a supplementary private policy. Chapter 5 United Insurance Educators, Inc. Page 170 Family Insurance Needs Chapter 5 - Disability Insurance Because employer-sponsored group disability income insurance is generally less expensive than private coverage it makes sense to utilize it if it is available. Another advantage is that the employer is working as an advocate for the employee when dealing with the insurance company. As in all things, there may be some disadvantages for group coverage, including: • Lack of control: the employer decides available benefits, which may be too low for the family’s actual needs; • There may be policy restrictions. Restrictions might include amounts and durations of available benefits, the definition of a qualified disability, and how the disability policy integrates with Social Security benefits or any other sources of DI benefits. • Employer-sponsored coverage of any type usually ends when employment ends. While there are provisions for continuation for a limited period for health insurance under specified conditions, this is not likely to occur for disability protection coverage. It may be possible to convert the group coverage to individual coverage, but the premium will be higher. Many professionals feel employer-sponsored disability insurance do not provide the control that is vital to adequate coverage. While this is true, the cost is usually low enough to make acceptance of the coverage worthwhile. He or she may then supplement what is provided with individual coverage. Since any policy is only as good as the benefits selected every employee must look at the employer-benefits offered, including the definition of “disability.” If the definition of disability is too restrictive it might be wiser not to accept the company policy and use the premiums that would have been spent on a private policy that will pay benefits for a less restrictively defined disability. There are many policy terms that can be restrictive in a policy. Does the DI policy reduce benefits if other insurance is in place? If so, it may be best not to participate in the company plan since Social Security benefits might affect how the policy pays, as well as any private insurance purchased. Private DI policies may also contain this provision so it is important to check any policy purchased for limitations as well as exclusions. Employer provided plans might also reduce benefits if the policyholder is receiving their employer's retirement benefit. Chapter 5 United Insurance Educators, Inc. Page 171 Family Insurance Needs Chapter 5 - Disability Insurance The employer-provided DI plans may not cover the employee's income adequately. It is not unusual for employer-sponsored plans to provide limited benefits, perhaps no more than 40 to 60 percent of gross income. Benefits based on net income would provide fewer benefits. Benefits based on gross income may be adequate without supplementing the policy with individual coverage, especially if 60% of gross income is covered. These are always personal decisions that must be made by the policyholder with assistance from his or her agent. Some disability income policies may contain a provision guaranteeing levels of both benefits and premium rates throughout the lifetime of the policy. Depending upon pricing and other factors this is often an advantage to the policyholder. Association Group Disability Insurance A person may be a member of an organization or association that offers group DI benefits to their membership. These plans often offer lower premiums. Members usually are not subject to medical underwriting so existing or probable health conditions will not be a determining factor for coverage. Every member of the group is entitled to coverage, regardless of their health conditions. No single person's coverage can be canceled; individual termination is not possible, but the entire group could be canceled by the insurer under specified conditions. Like the employer-sponsored group disability plans, membership groups may also offer too little coverage or have a restrictive definition of “disability.” Some disability definitions require the insured to be unable to do any job, not just the job currently held. For example, the insured may no longer be able to continue as a chef due to a hand injury, but he or she could wash dishes in the restaurant. Therefore, under a restrictive definition of disability, the insured would not qualify for benefits. Some membership group coverages may offer benefits for only a limited period of time. Such policies will do well for short-term conditions but will not be adequate for long-term conditions. As always with any type of group insurance policy, individual members do not have control over how the plan is formulated or if it continues to be available. Member contracts may be canceled by those in charge even though the membership wants to continue coverage. Chapter 5 United Insurance Educators, Inc. Page 172 Family Insurance Needs Chapter 5 - Disability Insurance There are various types of eligible groups for DI coverage. The most familiar type of group is the singular employer group where the employer offers their employees group coverage. These are employer-sponsored plans, although premiums are not necessarily paid by the employer. Since the minimum size of an eligible group (usually ten), is governed by law the company may be too small to offer coverage to their employees without assistance. Smaller employers can band together to have the same DI benefits as larger companies have. When this happens it is called multiple employer trusts (METS). Unions, which are comprised of groups of employees in related fields, can offer their constituents DI coverage. Federal law mandates that a trust be formed to handle or administer the DI benefits for unions. In recent years, we have seen a rise in creditor-debtor group insurance offered by the lender to the borrower. This type of insurance is not limited to DI benefits; it may include such things as life insurance, hospitalization policies or other specialty products. The purpose of both the life insurance and the disability insurance is to protect the lender to whom the policy's benefits are paid if the borrower becomes disabled or dies before the debt is paid. As stated before, some mortgage companies have started offering policies to pay the house payment if the breadwinner becomes disabled. The common denominator for all group coverage is the association or company the actual contract is delivered to, with members receiving certificates of insurability. This might be an employer, union, association, credit card association, or group borrowers of a lending institution. All traditional group and mass-marketed group plans must try to avoid adverse selection; this occurs when members are made up of those who are most likely to collect benefits rather than a profitable mix of healthy and potentially sick members. When a group is primarily made up of those collecting benefits the premium rates are likely to rise. As the rates go up healthy members are the ones most likely to discontinue the coverage, leaving an even higher number of sick or injured members in relation to healthy members. This can be a disastrous cycle for both the insurer and the group members. When compared to other types of insurance coverage, few people own disability insurance. This is especially true for group coverage. Two big selling points of group plans should be the lower individual premium cost and less restrictive Chapter 5 United Insurance Educators, Inc. Page 173 Family Insurance Needs Chapter 5 - Disability Insurance underwriting. Many businesses, unions, and other groups offer group health and/or life coverage, but relatively few offer disability coverage. Where medical insurance is considered a necessity the same need is not placed on disability income coverage and that is unfortunate. As a result, this should be a field of concentration for field agents. Individual Coverage Some professionals feel individually owned disability insurance coverage may be desirable over group coverage. Why? There is less danger of policy lapse as the individual makes job changes. In America, the average American changes jobs frequently compared to other countries. Most individually issued disability policies may not be canceled during the entire insured's working life and stipulate that the insurer may never, during that period of time, charge the insured any more than is specified in the policy on the date the policy was issued. This type of policy is referred to as non-cancelable and guaranteed renewable coverage. Since rates tend to be based on issue age, the younger the applicant the less expensive the policy will be purely from an age standpoint (other factors may affect the cost of coverage). Annually renewable disability income (ARDI) policies work much like term insurance in that the price starts low and increases a little every year. The traditional DI policy costs more initially, but the premium is fixed throughout the policy's entire life. ARDI policies allow people to get coverage who may not have been able to afford DI coverage in the past. Depending on the insured's age, premiums can be cut 25 to 50 percent off the initial cost. Hopefully, as ARDI policies become more and more expensive, the insured's income will also be rising. The prospective policyowner is going to want the highest quality of plan available. This includes the options and riders available; it also includes the insurance company selected. This type of policy will probably be kept in force for many years; the insurer’s financial rating is very important to any type of longterm coverage. Agents are the individuals most likely to select the insurer a policy is issued through. While we would like to believe consumers pay attention to such selections field agents are well aware that they are unlikely to do so. Instead they rely on the professionalism of their agents. Therefore agents can follow some guidelines to insure the best company will be recommended: Chapter 5 United Insurance Educators, Inc. Page 174 Family Insurance Needs Chapter 5 - Disability Insurance 1. The policy should define “disability” as being unable to perform the duties required by the insured’s present occupation. Policy definitions of disability vary widely, with some paying benefits only if the insured is unable to work at any occupation. Some occupations that the insured may be able to perform may pay far less than his or her current occupation. 2. Insurance companies can be aggressive in seeking business. This aggressiveness can be a great advantage for an insurance agent since different insurance companies offer competitive rates, options available and policy term. The market and products are always changing; it is important to keep up with those changes. This allows insurance agents to offer the best policies to their clients. 3. The financial standing of an insurance company can never be overstated. A policyholder is obviously going to want the insurance company to be around when they need to collect benefits. There are several sources a person can go to investigate the financial standing of an insurer. Many of the diseases and injuries that once killed people are more likely to disable them today, which contribute to the rise in disability claims. The Health Insurance Portability and Accountability Act of 1996 that President Bill Clinton signed into law in August of 1996 prevents health insurance coverage from being dropped if a person can no longer work. While this was landmark legislation, the premiums must be paid by the insured rather than the employer. Without a disability income policy, the individual may not have the means to pay his or her health care premiums. When the worker buys a DI policy that is guaranteed renewable for life it may mean the difference between health care coverage and having no coverage at all. There are mandatory provisions required in a health or disability policy. Since they were discussed in detail in the earlier chapter dealing with health insurance, this is just a list of what the twelve mandatory provisions are. The Uniform Individual Accident and Sickness Policy Provision Law (also called uniform or standard policy provisions) mandate these be included in every policy. The twelve mandatory provisions are: 1. Change of Beneficiary 2. Notice of Claim Chapter 5 United Insurance Educators, Inc. Page 175 Family Insurance Needs Chapter 5 - Disability Insurance 3. Claim Forms 4. Entire contract and changes 5. Premium grace period 6. Legal Actions 7. Payment of Claims 8. Physical Exam & autopsy 9. Proof of Loss 10.Policy Reinstatement 11.Time limit for Paying Claims 12.Time limit on Certain Defenses Amendments by the various states to the standard provisions law diminished the degree of uniformity among them. To solve this dilemma, the NAIC recommended the Uniform Individual Accident and Sickness Policy Provisions Law in 1950 for adoption by the states. The new law contains twelve mandatory and eleven optional provisions. These were also discussed in a previous chapter, but still apply to disability income policies. The eleven optional provisions are: 1. Occupation change 2. Age misstatement 3. Other insurance with the same insurer 4. Expense insurance with other insurers 5. Income insurance with other insurers 6. Relation of earnings to insurance 7. Unpaid premiums 8. Cancellation 9. Conformity with state statutes 10. Illegal occupation 11. Intoxicants and narcotics Chapter 5 United Insurance Educators, Inc. Page 176 Family Insurance Needs Chapter 5 - Disability Insurance The Uniform Individual Accident and Sickness Policy Provision Law include other health insurance requirements, in addition to the mandatory and optional provisions. Requirements include: 1. The entire monetary and other considerations must be expressed in the policy. 2. The font used in the policy must be at least ten-point in size. The type of font will also make a difference but new roman is a common type used. This is ten-point times new roman font. 3. The insurer must not give undue prominence to any portion of the text (an example of undue prominence could include bolding, which would look like this: undue prominence to any portion of the text). 4. General exceptions and reductions shall be grouped under a descriptive head. 5. A policy in violation of the act shall be construed to conform to the act. 6. No policy provision can restrict or modify the provisions of the act. 7. Supplying claims forms, acknowledgment of notice of claim, and the investigation of a claim are not waiver of defense against the claim. 8. The policy remains in force for any part of a policy term that exceeds the age limit, and acceptance of a premium after that term keeps the policy in force, subject to any cancellation provisions in the policy; 9. If misstatement of age leads the insurer to accept premiums beyond the age limit, liability is limited to a premium refund; the act does not apply to workman's' compensation, reinsurance, blanket or group coverage, and life insurance or annuity riders covering total disability. Approaches to Selling There are various approaches when marketing a disability insurance policy. One way is to scare the prospective insured with gruesome details of disability stories or even just the scary statistics. Most professionals prefer to demonstrate the logical use of disability coverage to protect one’s family in much the same way life insurance is used; either one protects lost income due to death or disability. Chapter 5 United Insurance Educators, Inc. Page 177 Family Insurance Needs Chapter 5 - Disability Insurance Evaluating need is always important. While it is unlikely that most people would have enough savings to maintain their living style during a long disability some people may not need disability insurance. Most agents and financial planners have a set of questions they use to evaluate need. These might include: 1. Could the applicant pay all of his or her bills for up to a year from their current savings? 2. What occupation is the applicant actively working in? As we know, some occupations have a higher rate of disability than others. Does he or she plan to continue in their current occupation? If so, whatever degree of risk exists for that occupation will increase with age since advancing age is also a risk factor for becoming disabled. 3. For applicants that own their own business, could the business continue earning income without them? Some types of business could continue while others would suffer lost of income almost immediately. An insurance agency is a prime example of this, especially if the agent/owner is the person supporting the business. While insurance renewals would likely continue, would new business continue? If new business would not be written, could the individual and his or her family survive on the policy renewals? If the agent is not able to service his or her clients would the insurance carrier allow the agent to keep their renewals indefinitely or would they be given to an active agent? Description of the Optional Provisions There are other provisions that can be included in disability policies. Not all provisions will be offered by all insurers so agents must be familiar with the policies they are recommending. Some of the provisions may reduce or increase premiums. Waiver-of-Premium Provision Normally all DI policies have a waiver-of-premium provision. A waiver-ofpremium clause allows the insured to discontinue making premium payments following a disability that continues for a specific length of time. The length of time is normally 90 days, but this can vary. Some insurers use the elimination period instead. If the premiums are paid up to that time, the policy cannot thereafter lapse during the total disability period. If the insured has paid his Chapter 5 United Insurance Educators, Inc. Page 178 Family Insurance Needs Chapter 5 - Disability Insurance premium in advance and waiver-of-premium satisfaction occurs during this time, normally the insurer refunds any premiums paid ahead. This provision is invaluable to a disabled member who will likely be using all his or her resources to help support the family. Non-occupational Provision A non-occupational provision states that the DI policy will not pay any benefits if workers' compensation or similar compulsory benefits for employed people are payable for a condition otherwise covered by the DI policy. Transplant Provision Few DI policies contain this provision. It states that if the insured is temporarily disabled due to donating an organ to be transplanted to another person, the insurer will then recognize this as a disability covered by the policy. The amount received by the insured will be as much as it would be for a total disability benefit. Rehabilitation Provision The rehabilitation provision is designed to help the disabled individual to return to work. This benefit may be offered by the insurance company even when the actual provision was not written into the issued policy. The reason is simple: it may save the insurance company money. Typically insurers offer vocational rehabilitation or even schooling to establish a new occupation that the disabled individual may manage in spite of his or her disability. If the insured has lost a limb, they may even pay for prosthesis if it enables the insured individual to return to work in their current occupation or a related occupation. Non-disabling Injury Provision The non-disabling injury provision pays for medical expenses for an injury that does not cause total disability. Most DI policies do not cover the insured’s medical expenses. Preexisting Conditions Provision Like most types of policies, Disability income policies will exclude coverage for preexisting conditions. The exclusion normally lasts for a specified time period, which is stated in the policy. Once this specified time period has passed related disabilities would be covered by the policy. This period of time can be anywhere Chapter 5 United Insurance Educators, Inc. Page 179 Family Insurance Needs Chapter 5 - Disability Insurance from 12 to 24 months following the effective date. Although state statutes vary, generally a condition is not totally excluded by a policy; if the condition caused an unacceptable risk, the insurer would simply deny the coverage. Free-Look Provision State law provides policyholders with ten days to review a new policy. If the policyholder decides he or she does not want the policy it may be returned to the agent or insurance company within those ten days with the request to cancel the policy; if premium has been paid it will be refunded. The request for policy cancellation must be submitted in writing; generally insurers want the policyholder’s signature on a cancellation request so the writing agent would be unable to write the letter on behalf of the client. Common Riders The following may be riders or options available to the insured. There are substantial differences among companies offering these options. Return of Premium Rider The return of premium rider appeals to people who feel they might never be disabled since it promises to return a portion of the premium under specified conditions. This rider is not cheap. Some professionals do not recommend it due to the cost. In order to return premium, the policy has to be in force for the full term; to receive back the full percentage no claims may have been submitted. COLA Rider The Cost-of-Living Adjustment (COLA), also referred to as the inflation rider, provides for an annual upward increase in the benefit based on a certain percentage. This increase is determined in some proportion to the increase in the annual Consumer Price Index (CPI). The insured must be disabled for one full year for the increase in benefits to take effect. This option is available on longterm plans only. COLA riders vary from insurer to insurer. Agents must check to see how the increases are calculated. Most riders have limitations; they may rise only to a specified point. While these riders can be very expensive, should the insured suffer a long-term disability, such as ten years, it would certainly pay for itself. Chapter 5 United Insurance Educators, Inc. Page 180 Family Insurance Needs Chapter 5 - Disability Insurance Social Security Rider Social Security does not pay disability benefits until the person has been disabled for five months and the disability is expected to last 12 months. A social security rider can be added to the policy to pay the insured a certain amount (above the regular benefit) each and every month for each month that the insured does not collect Social Security benefits. The Social Security rider also requires a 90-day waiting period, so the insured will only collect benefits for months four and five (assuming a six month waiting period). Keep in mind there is no guarantee Social Security benefits will be granted, which means this rider might be a good one to have. This rider may only be available on long-term plans and may be payable to age 65, depending on policy terms. As always, the policy must be consulted for exact details. Purchase Option Rider The purchase option, also known as the guaranteed insurability rider, allows an insured to buy more coverage as they get older, or at the onset of some event, such as marriage or the birth of a child. Some types of life changes makes protecting income more important, which is the case when there are others that depend upon the wage-earner. In order to qualify for the purchase option rider, the insured's income must have increased significantly. The insurer will require proof of the increased income. The amount of wage increase will determine the amount of benefit increase. Since the insurer never intends to make disability more attractive than non-disability, benefits are never more than actual wages and typically less by at least twenty percent. This rider is also an expensive one. The purchase option rider is especially pertinent for young applicants since their wage is likely to increase significantly over their working years. Statistically the odds are greater for a person to be disabled at some point, as they grow older. Therefore, two things happen: income rises and secondly risk rises as the insured ages. If the insured decides to purchase a higher benefit amount the rider allows them to do so without proving insurability. The first benefit increase option period available differs from insurer to insurer but all contracts will specify the points of increase; typically it is one or two years. After that, additional options are made available every two to three years up to a specified age dictated by the policy. Chapter 5 United Insurance Educators, Inc. Page 181 Family Insurance Needs Chapter 5 - Disability Insurance If the option period happens to be when the insured is currently disabled, the insurer may allow the increase in the policy. The increase would take effect on the current disability with most disability insurance policies. As always, refer to the policy. Residual Disability Income If the insured works while residually disabled, the insurer will pay a monthly benefit amount in proportion to the percentage of the insured's loss of income. Family Income Rider The insured could receive a stipulated amount of additional monthly income from the end of the elimination period to the end of a stipulated period of time, which begins on the date of issue. This rider can be used for specific limited term financial obligations such as mortgage payments or college funding. Accidental Death and Dismemberment Rider The accidental death-and-dismemberment rider contains a provision for the payment of lump sums for the loss of sight or limbs instead of the weekly or monthly income benefits, but only if the disability is caused by an accident. Blindness and dismemberment benefits are often given prominence in the disability insurance policy and could be mistakenly regarded as an added rider. The policy may give the insurer the ability to substitute a lump sum payment for continued income payments. It may not be as broad as a policy providing longterm income payments for sickness as well as accidents. Some insurers will allow the insured to choose how they are paid: one lump sum or installments. The accidental death benefit is payable through the policy if death occurs: 1. Before the insured's 70th birthday, 2. Directly & independently of all other causes, 3. As a result of accidental bodily injuries, or 4. Dies within 90 days from the date of the accident. Chapter 5 United Insurance Educators, Inc. Page 182 Family Insurance Needs Chapter 5 - Disability Insurance Most policies exclude death from suicide whether sane or insane, death resulting from war, death resulting from disease, or when death occurs outside the Earth's atmosphere (it is hard to imagine this occurring). The Accidental Death-and-Dismemberment Rider may appeal to people who feel their current life insurance protection is inadequate or want higher limits for accidental death benefits. Since this rider is inexpensive to purchase, it may suit the family's budget if they cannot yet afford life insurance on the primary breadwinner or on the secondary wage earner. As life insurance rates go, adding accidental death benefits costs very little. For those under the age of 40 accidents is the cause of death in more than 50 percent of the cases so it may even make sense to add this type of coverage in some circumstances. This rider provides extra insurance protection but only on a limited “accidental death” basis. It is important to impress upon applicants that while younger people (under age 40) are more likely to die from an accident than from sickness, standard life insurance policies are the type most professionals recommend since death can occur from natural causes as well as from accidents. It would make more sense to provide protection from all causes rather than from limited causes. The insurance industry is always trying to meet the needs of the policyholders and stay competitive with the marketplace, offering new riders and options as state statutes allow. While everyone should read any policy they purchase, it is especially important that agents read the policies they sell. It is surprising how few agents do so. Occupational Classifications Occupations are classified into five different groups according to the degree of hazardous duties involved. This may be one of the most important parts of underwriting a prospective insured. The underwriter of the DI policy must assess not only the applicant’s occupational title, but also the nature of the duties performed in that occupation. When the applicant applying for disability insurance performs several different duties the occupational classification is based upon the most hazardous duty performed. Chapter 5 United Insurance Educators, Inc. Page 183 Family Insurance Needs Chapter 5 - Disability Insurance Dividing occupations into classifications does benefit those performing the underwriting but may also restrict or eliminate the availability of policies for some of the riskiest occupational classes. The classes are defined below: Class 4AS includes certain professionals and corporate executives. The corporate executives must meet the following criteria: 1. Primarily performs office duties with little or no travel; 2. Compensated by salary rather than hourly wages; 3. Employed by a well established, stable firm for at least two years earning a specified salary annually. This category includes, but is not limited to, Certified Public Accountants, anesthesiologists, architects, gynecologists, dentists, and psychologists. Class 4A includes a number of selected professionals, including physicists that partake in no lab work, engineers who work in an office or only as a consultant, accountants working for an accounting firm, chemists that consult or work in an office, and civil engineers performing office work only. Class 3A includes people who are engaged mostly in mental work, primarily those with clerical duties or office-only duties. This category includes clergymen, comptrollers, computer operators, court bailiffs, anesthetists, draftsmen who work only in an office, speech therapists, travel agents, statisticians, stockbrokers, rabbis, real estate agents/brokers and typists. Class 2A includes those who are supervisors, technicians, merchants with no delivery or repairing duties, those with special skills, and others not performing what are generally described as manual labor, although duties may require some physical activity. Some of the professions included in this category are taxidermists, timekeepers, bill collectors, chiropractors, apartment house managers, counter clerks, geologists in the field with no hazardous work involved, grocery managers, locksmiths, hotel/motel clerks, and newspaper reporters. Class 2B includes people in occupational classifications 2A and 3A who do not meet minimum income requirements, but who are employed by a professional organization to which disability coverage is provided. Chapter 5 United Insurance Educators, Inc. Page 184 Family Insurance Needs Chapter 5 - Disability Insurance Special Circumstances Government employees (Federal civil service) are not eligible for disability insurance because of the accumulating sick leave and disability benefits automatically available to them. State, county, and municipal employees (including public school teachers) are ineligible for disability insurance policies due to the substantial benefits available in their pension plans. Individual underwriting consideration may be given for limited coverage amounts provided full information, including their retirement plan booklet, is submitted to determine benefit eligibility. Disability Insurance coverage is not generally available to individuals who work from their residences. People who are in a category called Business at Residence may be given an exception if only some duties are performed at the residence, with a significant amount performed elsewhere. Normally, exceptions of this type allow only a 60 to 90-day waiting period (less than that would not be granted but a longer waiting period would be permitted). This situation does not apply to doctors, dentists and attorneys who have established offices at their residence, nor to manufacturers' representatives who use their residence as a business address but whose duties require them to spend nearly all their time calling on clients. Disability insurance coverage is not available for some occupations normally designated NE (Not Eligible). Since those considered ineligible for disability coverage is not uniform to all insurers, it is important to shop around. Insurers may amend the list periodically as well. Sometimes an occupation is not covered by DI policies because it is performed from the residence although coverage may still be available under specified circumstances. Professions that may have difficulty finding coverage includes car salesmen and dealers, authors, actors, singers, entertainers, air traffic controllers, acupuncturists, bartenders, barbers, bus drivers, butchers, cooks/chefs, flight attendants, musicians, guards, detectives, policemen, janitors, and teachers that work in homes. Is underwriting necessary? Underwriting is the process of reviewing potential risks involved with issuance of a policy to a specified applicant. If the applicant’s risk is initially acceptable then underwriting is further concerned with the term of the risk; the longer the issued Chapter 5 United Insurance Educators, Inc. Page 185 Family Insurance Needs Chapter 5 - Disability Insurance policy’s benefits, the greater the insurer’s risk will be. A primary purpose of underwriting is to maximize earnings by accepting a profitable distribution of risk. Adverse selection can occur if these risks are not properly balanced. In other words, the insurance company does not want too many of those most likely to use the policy’s benefits in relation to those least likely to do so. A person might ask: “Since insurance is based on the law of averages, why not accept all prospective insureds and trust the laws of probability?" While this would theoretically work, it is not practical to base policy issuance on it for one simple reason: those most likely to need benefits are also the most likely to seek out insurance coverage. For the laws of probability to work, all individuals within a group must apply for coverage and that is not likely to happen. The healthiest members are the least likely to apply for coverage because they are the most likely to doubt the need for it. Prospective insureds are not selected at random, nor do they have the same loss expectancies. Applicants with loss expectancies substantially higher than provided for under the standard rate will either: 1. Be charged a higher premium rate or 2. Be declined for coverage. When applicants do not meet the standard rate they must typically pay higher premiums for the insurance company to accept them and remain solvent. When underwriting is required for policy issuance this is called selective underwriting since the insurance company does not automatically accept all applicants. Some states do not allow insurers to have various premium rates for the same policy; they must either accept or deny the applicant. Disability policies are among those that are most likely to be allowed to have various rates since underwriting is so closely tied to the risk represented by various elements, such as job category, age, and history. Underwriting helps achieve equity in premium rates, thus a broad range of insureds are charged a proportionate amount with their loss expectancy. With DI policies, classifications are made to differentiate among exposures that are used for rating purposes. With other types of insurance the classifications may be broad to facilitate accurate loss predictions and to control rating expenses. Chapter 5 United Insurance Educators, Inc. Page 186 Family Insurance Needs Chapter 5 - Disability Insurance Insurance companies must develop a workable selection process to classify acceptable exposures accurately and maintain enough insureds that balance out high and low loss exposures. The insurers must set a limit for the degree to which an applicant's loss expectancy can exceed the average without rejection or being assigned to a higher premium classification. The primary purpose of this risk selection by the insurance companies is to obtain a profitable distribution of policyholders. The Agent's Role in Underwriting As with any type of insurance, the field agent asks preliminary questions to appraise the risk exposure of the prospective insured. In fact, many agents have completed extra schooling for such designations as Chartered Life Underwriter (CLU) or Chartered Property-Casualty Underwriter (CPCU). Agents who complete this extra class work and pass a series of examinations are awarded these designations, regardless of the functions they perform in the business. Not only do the agents attend more schooling to be eligible for these designations, they are required to meet additional CE hours to keep these designations above the staterequired CE hours. Agents perform limited underwriting functions since they are limited by the information available to them during the application process. When writing any kind of policy agents must be aware of the role the application plays. It is the starting point for the underwriters; therefore, it is very important that the information gathered is correct. When an agent learns of existing health conditions or for DI policies, an occupational risk this must be reported to the underwriters through the application forms. If the risk appears too high for the insurer to accept, agents have a couple of choices: 1. Turn the application in with a check from the prospective insured. The insurer's underwriting department then has the decision to issue the policy with different terms or premiums. 2. Turn the application in on a COD basis, waiting to see if the insurer accepts the risk before collecting funds (if the insurer allows COD applications; not all do). The only purpose of turning in a COD application would be the elimination of the refund process if the applicant is declined coverage. Some applicants may be reluctant to tie up their funds without a guarantee of coverage. As with the first option, the insurer's underwriters make the final policy issuance choice. Chapter 5 United Insurance Educators, Inc. Page 187 Family Insurance Needs Chapter 5 - Disability Insurance 3. If the field agent has the expertise and experience to recognize the applicant’s degree of risk is uninsurable, then he or she may simply refuse to submit the application for coverage to the insurance company. Obviously it would be necessary to explain to the applicant why coverage would be denied. Most agents would also do some research for a company that might accept the degree of risk presented unless the risk is so substantial that the agent knows of no company that would issue the coverage. Insurers generally issue a list of unacceptable risks so agents are able to demonstrate to the applicants why an application is not being completed. The Underwriting Process Underwriting includes both preselection and post-selection of risks. Preselection involves gathering pertinent information concerning the risk and deciding to accept or reject the risk of the prospective insured. Once this risk is accepted, the insurer must then practice post-selection. Post-selection is the process of reviewing insureds and dropping those that are no longer desirable. Post-selection is available only if the policy is cancelable, not guaranteed renewable or state law permits the insurer to cancel the policy. Once the agent has submitted the application to the insurer it is given to the underwriting department. The underwriter then obtains information about the prospective insured to make an equitable and profitable decision. Some applicants show a higher probability of loss than other applicants. The process of obtaining applicant information may also help identify cases of possible adverse selection. The underwriter must deny or approve an application based on obtainable information. The information is restricted by the cost and difficulty of gathering these facts. The most important types of information are: 1. The applicant's past loss experience, 2. The financial standing of the applicant, 3. The applicant's living habits, 4. The physical condition of the applicant, and 5. The character of the person requesting insurance. To gather this information, the underwriter relies on the sources available to them. The sources chosen are a function of the particular risk, practicality, and cost. The sources listed below may not apply directly to DI coverage, but is Chapter 5 United Insurance Educators, Inc. Page 188 Family Insurance Needs Chapter 5 - Disability Insurance included to give an overall picture of the underwriter's sources. These sources include: 1. The Agent: Agents provide underwriters with valuable information beginning with the basic application information. Agents may be required to submit a report containing the application along with their recommendation as to the probability of risk. An underwriter may deny or accept some types of insurance applications solely on the agent's recommendation, but for disability insurance coverage additional information is usually sought. 2. Medical Exam: A medical examination is required for most DI policies. The insurance companies can request specific testing or medical examinations related to a particular condition the applicant disclosed on the application. The application has only basic medical questions that are used by the underwriters as a starting point. The underwriters may request an attending physician statement (APS) from physicians the applicant has consulted in the past and present. 3. Inspection Reports: An inspection company provides underwriters with valuable information. These companies provide insurers with a nationwide investigating service. The inspection companies submit reports concerning an applicant. A typical insurance applicant would be amazed at the amount of information, accurate and inaccurate, these investigating companies can uncover. Since some of the information gathered by these companies can be inaccurate, several states have passed laws to permit consumers to examine information collected by credit rating bureaus. A federal statute, the Fair Credit Reporting Act, became effective in 1971 allowing the consumer to require disclosure of information on file and the sources of the information. If the consumer disputes some data in the report, the credit bureau must reinvestigate. The law also requires insurers to notify applicants on whom reports have been requested, and to specify if the insurer uses the report as a basis for denying the coverage or even charging a higher premium. The insurer must notify the applicant of this and provide them with the name and address of the reporting agency. 4. Underwriters Laboratories, Inc.: To best explain how important Underwriter Laboratories has become to the insurance industry, we must first become acquainted with their history. This company began as a cooperative organization of Western Fire Insurers at the time of the Colombian Exposition of 1893. The world's fair was noted for the first large-scale use of electric lighting. Insurance underwriters who were asked Chapter 5 United Insurance Educators, Inc. Page 189 Family Insurance Needs Chapter 5 - Disability Insurance to insure the flimsy, combustible buildings of the exposition organized a group to investigate the best ways to wire the buildings to prevent the risk of fire. This organization tested methods of wiring and the electrical equipment. The insurance companies, realizing the value of this work, expanded it so that now the mammoth testing organization exists today. This organization has been in business for so long that there is virtually no fabricated device or material in existence that has not been tested. Items meeting their high standards are permitted to bear the UL label. The UL label has become a hallmark of safety. Underwriters Laboratories, Inc. is especially important for the underwriting departments of property and liability insurers. 5. Medical Information Bureau (MIB): Underwriters can refer to the files prepared by the MIB, a cooperative organization of life insurers formed to centralize information of special interest to members about physical conditions or previous applicants for life insurance in a member company. The files do not record the action taken by the insurer on the application. One of the services provided by the MIB that might be of interest to insurers offering DI policies is the Disability Income Record System (DIRS). DIRS is a record of applications for DI coverage that requests lengthy benefit periods and/or monthly benefits that exceed specified amounts. The purpose of this program is to avoid excessive coverage. 6. Other Sources: There are many other sources of information for underwriting purposes. Insurers often consult engineers who provide safety information. Commercial underwriters may seek information from companies publishing financial ratings and data useful for evaluating moral hazards and the applicant's ability to pay premiums. There are many other sources of information that may be utilized by insurers. Moral & Morale Hazards A moral hazard is the possibility that an insured may deliberately bring about a loss in order to receive insurance benefits. Moral hazards usually arise from a combination of moral weakness and financial difficulty. If, during the underwriting process, evidence indicates the applicant may defraud the insurer no further underwriting will take place; the policy will simply be denied. Underwriters are always alert to the presence of moral hazards; they look at an Chapter 5 United Insurance Educators, Inc. Page 190 Family Insurance Needs Chapter 5 - Disability Insurance applicant's credit report, excessive inventories, large unpaid bills, working capital deficiencies, and so forth. From past experience underwriters know what to look for. Moral hazards are mostly found in the property and health fields, but they may even appear in life insurance. Morale hazards are closely related to moral hazards (note the different spellings). Morale hazards (with an ‘e’ on the end) arises from indifference concerning loss, often brought about by the security of the insurance, which leads to carelessness. Morale hazards are difficult to underwrite: people leave cars unlocked, keys in the ignition, garage doors open in the middle of the night, and so on. Morale hazards may tend to merge into moral hazards. Underwriting moral and morale hazards in disability risks involve considerable difficulty. Malingering and fraudulent claims have tended to swell the cost of benefits far beyond the expectation upon which premiums were predicted. Overinsuring can bring about temptation to extend periods of disability that would unquestionably be shorter without insurance. Reasonably estimating the amount of income needed during a disability is not always easy but taking short cuts can be a mistake. Many insurance contracts limit the payments to an amount that will indemnify the insured for the loss. Overinsurance for medical care costs is infrequent because most individual policies are based on services provided, or on actual reimbursement for expenses paid by the insured. Policies tend to specifically state that they will not pay if another entity does or they will pay only any remaining unpaid amounts. The number of DI policies that an insured obtains or the total amounts payable is likely to be limited similar to medical policies. Disability insurers developed provisions similar to the “Other insurance provision” (also called the “Income insurance with other insurers provision”), to prevent disability income from becoming profitable or comparable to working. Underwriters realize that income received without working can be attractive. Over-insurance creates a continuing moral hazard in the disability income insurance field. If over-insurance were allowed to continue an insured may be tempted to prolong their disability. A provision particularly important for the long-term guaranteed renewable policies is the “average earnings provision”. The amount payable at any time is typically reduced if the insurance in force from all policies exceeds a specified percentage, such as 85 percent, of the gross earned income of the insured at the time of the Chapter 5 United Insurance Educators, Inc. Page 191 Family Insurance Needs Chapter 5 - Disability Insurance disability, or their average monthly earnings for the two-year period preceding disability, whichever is the greater. The reduction is proportionate and a minimum monthly benefit may be included. Avoiding over-insurance is best achieved when the disability income policy pays no more that the net take-home pay (after taxes). Underwriters may limit the amount of disability income insurance written to approximately 80 percent of the insured's gross income and may also use the average earnings clause to prevent over-insuring. The Underwriting Decision After obtaining the relevant facts, the underwriters analyze the information to make their decision. The reliability of the information is considered along with all other underwriting factors. At this point the underwriter has three options: 1. Accept the prospective applicant (standard risk), 2. Offer the applicant modified coverage (substandard risk), or 3. Deny coverage all together (uninsurable risk). Most people understand the two extremes: accepting the individual as a standard risk or denying coverage entirely. When the underwriters will accept the applicant, but at higher premiums due to the risk they represent, agents may find themselves having to explain health or occupational hazards to their client. The applicant then must decide whether he or she is willing to pay the higher premium to obtain coverage. These changes can include more than higher premiums; the adjustment may be in the form of added provisions that usually exclude coverage in some way. An insurer could add an exclusion rider. The rider basically does just that: it excludes or eliminates coverage otherwise provided for in the insurance policy. The positive aspect of exclusion is that it keeps premiums within a reasonable level. In short the underwriting process can be a combined force. There are understandably conflicts between underwriting and production. An agent's job and livelihood depend upon producing as many contracts as possible. The underwriting department's job is to obtain a safe and profitable distribution of exposure units. Agents would like borderline applicants to be accepted but underwriters may do otherwise; therefore it is essential that underwriters and Chapter 5 United Insurance Educators, Inc. Page 192 Family Insurance Needs Chapter 5 - Disability Insurance agents work together. When agents provide accurate and complete information on their applications, underwriters will come to trust them. Insurers want to issue policies; that is how they stay in business, but they must also be able to trust the information they receive. The underwriting process is closely related to reinsurance and the underwriter must know how their ability to accept risks is both broadened and limited by reinsurance available to the insurance company themselves. Reinsurance is the transfer of insurance from one insurer to another. It is the insurance purchased by insurers. Social Insurance Social Security legislation provides for programs of social insurance and public assistance. There are at least ten programs embraced by the general term social security. They are comprised of five forms of social insurance and five forms of public assistance. Social insurance plans include: 1. Federal Old-Age, Survivors, Disability, and Health Insurance (OASDHI); 2. State Workers' Compensation, several of them federal; 3. Federal & state systems of unemployment compensation; 4. State sponsored temporary disability income insurance (not provided in all states); and 5. Health insurance. The health insurance aspect was not added to the OASDHI program until 1966, when Medicare legislation was passed. Chapter 5 United Insurance Educators, Inc. Page 193 Family Insurance Needs Chapter 5 - Disability Insurance SSDI & SSI Social Security Disability Insurance (SSDI) is also referred to as the Title II program. The Supplemental Security Program (SSI) may be referred to as the Title XVI program. American citizens may apply for either or both of these up to age 64, if certain qualifications are met. The individual must file a disability application while they are disabled or no later than 12 months after the disability has ended. Social Security pays individuals disability benefits under these two programs. This chapter will discuss the qualifications for SSDI first, followed by the qualifications for SSI. Qualifying for SSDI The most common disability benefits program that working adults qualify for is SSDI. Under this program, monthly installments are based on income earnings in the 40 quarters prior to the disability. A quarter is defined as a period of three months ending March 31, June 30, September 30, or December 31 of any year. When an individual applies for benefits, a representative from the Social Security Administration (SSA) will conduct a telephone interview to review the earnings and generate a report that informs them if they have enough income earned to qualify for an insured status. “Insured Status” means a sufficient amount of income was made to qualify the individual for application to receive SSDI benefits. If the individual is found not to be of insured status then not enough income was earned to qualify for SSDI benefits. The person then could apply for SSI disability benefits instead. Qualifying for SSI To qualify for SSI, applicants must be 65 years or older, blind, or disabled without sufficient income or resources to maintain a standard of living meeting the established federal minimums. The purpose of SSI is to assure a minimum level of income for people who are impaired, unable to work and have no other sources of income. Chapter 5 United Insurance Educators, Inc. Page 194 Family Insurance Needs Chapter 5 - Disability Insurance A person may be able to apply for both SSI and SSDI if they have worked long enough to be insured under Social Security, even though they may not have sufficient amounts of income or resources. When an individual is eligible for both programs it is called a concurrent case. The income of a legally married spouse is considered for purposes of SSI qualification. Earlier the differences between SSI and SSDI programs were discussed. The following is a review of these differences. They are: 1. Unlike SSDI, no disability waiting period is required under SSI since SSI payments are based on financial need; the presumption that a person has resources to handle short-term health problems does not exist. 2. Under SSI, a person may qualify for an immediate disability payment if the condition is obviously disabling and the applicant meets the SSI income and resource limitations. 3. Those people qualifying for SSI benefits usually receive food stamps and Medicaid, which helps pay doctor and hospital bills. 4. SSI recipients fall under different work incentive rules. One difference is that cash benefits and Medicaid continues as long as the SSI income limits are not exceeded. Under SSDI there are minimum income requirements; if the recipient exceeds those specified limits their benefits will cease. The determination process and the medical requirements needed to prove a person's disability is the same for both SSDI and SSI. The major difference between the two programs is the eligibility requirement: SSDI is based on income earned from prior work experience, while eligibility for SSI is based on financial need. Following Application for Social Security Benefits Once the individual has established their inability to work due to physical or mental impairment, have contacted the local SSA office by phone and completed the preliminary questions, the SSA office will mail Disability and Vocational Reports to the applicant, which must be filled out. These forms detail both the financial and medical history of the applicant. Once they have been filled out and returned SSA will determine the case type. The SSA office will then set a date for a telephone interview. Once the interview has been completed, the individual will receive a copy of everything they discussed. The applicant will be asked to sign Chapter 5 United Insurance Educators, Inc. Page 195 Family Insurance Needs Chapter 5 - Disability Insurance this copy (which verifies all that was previously reviewed) and return it along with any other information requested by SSA. Once all the paperwork has been received, it is then forwarded to the state Disability Determination Section (DDS). At DDS the claim is assigned to a claims examiner. All medical sources are then contacted to supply a report about the individual's disability and the individual may be contacted for more information. If the examiner does not have enough medical information, the individual will be asked to visit another doctor at no cost to that person. If the claim is denied, the applicant will receive notice in writing. The paperwork regarding the claim is returned to the local SSA office and held for 60 days or until a request for reconsideration is made (an appeal). If the individual does decide to appeal the case, he or she has 60 days from the date of the denial letter to submit their appeal form. Once SSA has received the completed appeal forms, they then send the case back to DDS where it is assigned to a different claims examiner. The new claims examiner will reevaluate the case and may request additional medical reports if the applicant visited any new doctors since the submission of the initial application. If the appeal is denied, the denial notification will again be made in writing. The applicant then has 60 days to file an appeal with an administrative law judge (ALJ). This appeal is usually a face-to-face hearing in front of a judge. Many find this more advantageous than the phone interview since the judge can see for him or herself the physical condition of the applicant. At this level of the appeal, the applicant may represent him or herself, hire an attorney, or use an authorized representative, who may be a friend or relative. After the hearing has been held the judge has 90 days to issue a decision. The process can take longer if new medical evidence is presented or if the judge feels more evidence is needed before making the final decision. If yet again the claim is denied, the only avenue left is to hire an attorney and take the claim to the Appeals Council level for review. Chapter 5 United Insurance Educators, Inc. Page 196 Family Insurance Needs Chapter 5 - Disability Insurance The Definition of Substantial Gainful Activity (SGA) The Social Security Administration defines substantial gainful activity (SGA) as work involving the performance of significant and productive physical or mental duties for pay. Any substantial gainful activity usually requires the ability to: 1. Walk, stand, sit, lift, push, pull, reach, carry or handle items; 2. See, hear and speak; 3. Understand, carry out and remember simple instructions; 4. Use personal judgment; 5. Respond to supervision, co-workers, and normal work situations; and 6. Deal with changes in a routine work setting. The Social Security Administration also considers the individual's age, education, work experience, and residual functional capacity when evaluating the disability. A disability, either physical or mental, must be proved by medical evidence consisting of signs, symptoms, and laboratory findings. Since October 19, 1980, the SSA does not consider any physical or mental impairment or any increase in severity of a preexisting impairment that arises in connection with the individuals confinement in jail, prison or other penal institution or correction facility for a conviction of a felony committed after the above date when considering a claim. SSA considers an offense a felony when: 1. The offense is a felony under applicable law, or 2. In jurisdictions that do not classify any crime as a felony, it is an offense punishable by death or imprisonment for a term exceeding one year. The individual's conviction will also invalidate any prior determination establishing a disability. An individual may be eligible for benefits upon release from prison provided they are suffering from a disability at that time. Chapter 5 United Insurance Educators, Inc. Page 197 Family Insurance Needs Chapter 5 - Disability Insurance Residual Functional Capacity (RFC) Residual functional capacity (RFC) is composed of activities that a person is still able to perform in a work setting despite the impairment. SSA uses the RFC assessment to determine if other types of work can be done. A limited ability to perform certain physical activities such as sitting, standing, walking, lifting, carrying, pushing, pulling, reaching, handling items, stooping or crouching reduces the individual's ability to do past work and other work. A limited ability to perform certain mental activities such as understanding, remembering, carrying our instructions, and responding to supervision, co-workers, and work pressures also reduces the individual's ability to do past work and other work. Life and the Application Claimants must be alive at the time the application is filed. There are a few exceptions, however: 1. If a disabled person dies before filing an application, a person who is qualified to receive any benefits on the deceased's earnings record may file one. The application must be filed within three months after the month in which the disabled person died. 2. If a person who paid burial expenses for which a lump-sum death payment was made but dies before filing an application for the payment, the application may be signed by a person who could receive the payment for the deceased's estate. 3. If a disabled person files a written statement showing intent to claim benefits with SSA before their death, an application then may be filed: a) By or for a person who would be eligible to receive benefits on the deceased's earnings record; b) By a person acting for the deceased's estate; or c) If the statement was filed with a hospital, by the hospital if: • No person described in paragraphs a or b of this section can be located; or • If a person described in paragraphs a or b this section is located but refuses or fails to the file the application, unless the refusal is made to avoid any harm to the deceased person or the deceased's estate. Chapter 5 United Insurance Educators, Inc. Page 198 Family Insurance Needs Chapter 5 - Disability Insurance The Social Security Administration maintains a listing of impairments it considers severe enough to prevent an individual from performing any substantial gainful activity and that fall under their rules of disability. It should be noted that the impairments listed in this section are permanent or are expected to result in death. Impairments that are not expected to end in death must have lasted or be expected to last for a continuous period of at least 12 months. The Listing of Impairments is divided into two parts. They are: 1. Part A: This applies to individuals 18 years old and older and may also apply to those under the age of 18 who have a disease that affects both adults and children similarly. 2. Part B: This applies only to individuals under the age of 18. This section contains additional medical requirements applicable in instances where Part A does not give appropriate consideration to childhood disease processes. The disability must be supported by medical evidence that consists of symptoms, signs, and laboratory findings. Symptoms: This consists of the applicant’s own description of their physical or mental impairment. This statement alone is not enough to establish a physical or mental impairment, of course, but it is the starting point. Signs: This consists of anatomical, physiological or psychological abnormalities that can be observed apart from claimant's symptoms. Signs must be shown by medically acceptable clinical diagnostic techniques. Psychiatric signs are medically demonstrable phenomena that indicate specific abnormalities of their behavior. It must also be shown by observable facts that can be medically described and evaluated. Laboratory: This consists of findings that are anatomical, physiological or psychological phenomena that can be shown by the use of medically acceptable laboratory diagnostic techniques. Acceptable diagnostic techniques include chemical tests, electrophysiological studies (electrogram, electroencephalogram, and so forth), roentgenological studies (X-rays), and psychological tests. Chapter 5 United Insurance Educators, Inc. Page 199 Family Insurance Needs Chapter 5 - Disability Insurance Supplemental Security Income (SSI) Medical requirements needed to prove disability are the same for both SSDI and SSI, but supplemental security income is based on financial need. The basic purpose of the SSI program is assure a minimum level of income for people who are age 65 or over, blind, or disabled, and who do not have sufficient income or resources to maintain a standard of living at the established federal minimum income level. SSI is not just for adults; anyone who qualifies may receive SSI monthly checks, including blind and disabled children. Who is eligible for SSI? To be eligible for SSI benefits an individual must meet all of the following requirements: 1. Be age 65 or older, blind, or disabled; 2. Be a resident of the United States and one of the following: a) A citizen or national of the U.S. b) An alien lawfully admitted for permanent residency in the U.S. c) An alien permanently residing in the U.S. This group includes aliens residing in the U.S. with the knowledge and permission of the INS and whose departure INS does not contemplate enforcing. It also includes certain aliens who are residents of long duration. It does not include immigrants. d) A child of armed-forces personnel living overseas. 3. Not have more income or resources than is permitted. Even is if an individual meets all requirements, he or she may not be eligible to receive SSI benefits if they do not apply for all benefits for which they may qualify. This includes existing annuities, pensions, retirement benefits and disability benefits. If the applicant does not apply for their other benefits (without good reason) within 30 days from the date they receive SSA's notice, that person may be ineligible to receive SSI. Chapter 5 United Insurance Educators, Inc. Page 200 Family Insurance Needs Chapter 5 - Disability Insurance In addition, if the person is found to be eligible to receive other benefits after having already been approved for SSI, the SSI benefits will stop and payments already administered will have to be paid back beginning with the month they received notice from SSA. Commonly Asked Questions How do SS benefits affect disability insurance? When Social Security disability benefits exist each DI policy must be consulted to see how provisions apply. Agents who work exclusively with disability income policies may be in the best position to know how benefits interact, but even agents who do not work exclusively with disability income contracts can consult the policy for determination. The policyholder should be informed at the time of policy application that disability payments will be reduced if other income is being earned for the same disability. If the insured was not informed of this provision the agent will be in the awkward position of having to do so when a claim is filed. Policies will state how benefits are paid in relation to other policies or benefits. For instance, an insurance company may state: "We will provide the social disability amount shown on the policy schedule, reduced by an amount equal to any monthly legislative disability benefits received." It is likely that applicants will want a more detailed explanation and it is best to receive this prior to a disability actually occurring. What if a person is eligible for Worker's Compensation or state disability payments? Most professionals feel people should apply for SSDI or SSI disability benefits immediately if their disability is expected to last more than 12 months or is potentially permanent. They should immediately apply for SSDI or SSI disability benefits even when they are receiving worker's compensation or state disability benefits. It is not wise to wait until the benefits end to apply since it will take at least six months for the initial SSDI or SSI paperwork to be processed. If the individual qualifies for Social Security disability benefits, SSA will take into account any funds that have been received under either of these two programs when calculating the retroactive payments. Chapter 5 United Insurance Educators, Inc. Page 201 Family Insurance Needs Chapter 5 - Disability Insurance How does Workers Compensation affect disability insurance? We have not talked about workman's comp because it is administered by the individual states. The key thing to remember is that workman's compensation only covers occupational injuries. The key word here is occupational. If an individual is driving to or from work and gets in a car accident workman's compensation will not cover the disability. Since workman's compensation is administered by the individual states, procedures and benefits may differ. The basic principals are the same but waiting periods, benefit amounts and periods, maximums, and so forth may vary from state to state. How workman's compensation affects the disability coverage will again depend on the policy. Some policies exclude coverage for any injury covered under workman's compensation. Workman's compensation may effectively replace enough income for some workers, depending upon their normal income and living expenses. Because workman's compensation only covers on the job injuries there is likely to still be a need for private disability insurance to cover disabilities that are not related to the job. How does Social Security and Workman's Compensation affect each other? Normally, a person receiving workman's compensation benefits will not be eligible for SSDI or SSI simultaneously. Workman's compensation would pay the individual for the maximum benefit period allowed by law. If at the end of that time period the individual is still disabled, they may then qualify for and receive SSDI and/or SSI benefits. If the individual’s workman's compensation benefits are not adequate, the two may be combined and then paid at the same time to provide 80 percent of the individual's average earnings. Workman's compensation would be considered the primary payee, paying the maximum allowed amount and SS would be supplementing the income to raise the percentage to 80 percent of normal earnings. A potential policyholder will need to consider all these facets when deciding on a benefit amount with disability coverage. Chapter 5 United Insurance Educators, Inc. Page 202 Family Insurance Needs Chapter 5 - Disability Insurance Review Questions 1) There is no such thing as family DI policies. (T) (F) 2) A person has to wait until they have been disabled for a full 12 months before applying to Social Security for benefits. (T) (F) 3) ALJ stands for: a) allergic reaction justification. b) administrative law judge. c) administrative legal judge. d) advise legal judge 4) The Trial Work Period allows people to: a) work on a trial basis. b) test jobs before accepting them. c) short term work after benefits have been denied. d) attend seminars paid for by the state welfare offices. 5) Residual functional capacity (RFC) is composed of activities that: a) people attend weekly. b) affect everyone in the welfare system in the U.S. and Canada. c) a person is still able to perform in a work setting despite the impairment. d) a person cannot perform in a work setting despite the impairment. Please continue to the next chapter. Chapter 5 United Insurance Educators, Inc. Page 203 Family Insurance Needs Chapter 6 – Paying for College Paying for College In today’s times of rising fuel and food costs plus worries about building a sufficient retirement account, the thought of also having to set aside money for college tuition can be overwhelming. The cost of college is steadily rising and income following college is not always what the graduate thought it would be. Ideally, parents should begin planning for college from the moment of their child’s birth, but this is seldom financially possible. When children are born, parents are often dealing with the expenses of home purchase, buying automobiles, and financially establishing themselves. If the parents are lucky they have began building an emergency fund and perhaps even a retirement account. There are many options for college from the lower cost community colleges to Ivy League institutions, like Harvard. This may be one of the family's biggest investments, especially if they have more than one child going off to college. The first thing to do when planning for college (or any large future cost) is to start some sort of systematic savings plan. As with any systematic saving plan an amount must be decided upon as well as the saving time intervals (each payday or monthly, for example). While it does make sense to investigate current costs, parents must be aware that higher education costs have risen faster than many other items, so the possibility of the total savings being inadequate still exists. Even so, it is better to be a partially funded student than having no funding at all. Each year, if possible, the parents should increase the amount they are saving to reflect the rise in tuition and other related costs. Since schooling has become so expensive, seeking an appropriate savings vehicle will also be important. While excessive risk is not advisable, using a vehicle with just minimum interest earnings may not be advisable either. College Planning Hint: start a systematic savings plan. An issue of Parents Magazine suggested: "be consistent about keeping to the plan, and set a realistic investment goal." The article’s author talked to Certified Financial Planners (CFP©) for investment suggestions. These professionals stated Chapter 6 United Insurance Educators, Inc. Page 204 Family Insurance Needs Chapter 6 – Paying for College that "some parents believed stock mutual funds are too risky for college savings but over time stocks have proven to be dependable. The real risk is not earning enough from the money to beat inflation and make the nest egg grow. Over the last 69 years stocks have averaged a 10.5 percent annual growth rate. Bonds have grown only 5.6 percent a year, while mixed stock-and-bond funds have increased 8 percent." The article went on to give suggestions for saving for college costs, including: 1. Start early - Experts agree that families should start saving for college costs when children are born, if possible. 2. Be consistent – Whatever savings vehicle is selected, save consistently. Even if the amount saved at regular intervals (such as each payday) is less than desired, the action of doing so consistently will become a habit. Buying shares at regular intervals with fixed dollar amounts is called dollar-cost averaging. One month the investor may be able to buy more shares than another, but the result is that most of the shares are probably going to be bought at a lower cost. 3. Select a solid fund - Agents should make sure the companies selected have received favorable ratings from more than one source. Many experts suggest investing in recognizable household names with the fund's expense ratio being no more than one percent. 4. Decide whose name to invest in - Most experts agree wholeheartedly on this point: save in the parent’s name. That way if the child does not go to college, the parents have the right to do with the money what they see fit. An advantage of this is that grants may be more attainable for the student. 5. Don't neglect the 401(k) – While 401(k) plans are not usually associated with college funds, it may work well. Families need to contribute the maximum amount allowed to their 401(k) plan before starting an investment plan of their own. Why? When it comes time to pay for the child's tuition, the family can take a loan from the 401(k) plan and pay the interest back to themselves. 6. Be realistic – As in all types of savings or investment plans must allow for success. There is no point in setting a goal so high that failure is sure to be the result. Trying to pay an entire Ivy League college bill may also not be possible; be realistic on how much of the college bill is possible. Many people earn their own way through college. Some experts recommend the Chapter 6 United Insurance Educators, Inc. Page 205 Family Insurance Needs Chapter 6 – Paying for College family save one-fourth of their child's college bill and pay an additional 1/4 from their income at the time the child goes to college. The balance will be the responsibility of the student. It would be impossible to have a realistic goal without some research into college costs. Even though we know it will cost more in twenty years than it does today, knowing current costs provides a starting point. Other items will also be involved with college, such as room and board, personal expenses, books, general supplies, and perhaps travel and transportation expenses. While it may not be possible to save for every conceivable expense, looking at the entire picture will help in setting realistic goals. Tuition and fees are always going up. Costs have been increasing at least six to seven percent each year. Additionally, inflation may erode the savings that are held for college if the savings vehicle used does not produce enough interest earnings to offset it. Room and board can very expensive if the child stays on campus in a dorm room or close to campus in an apartment. If the family lives close to the chosen college this may be avoided; if the child can support themselves or live with friends to reduce living costs this may also be a way of lowering costs. Personal expenses include just about anything the student may need or want, including utilities, telephone or cell phone, cable TV, dorm or apartment furnishings, clothing, grooming items, or entertainment expenses. College is typically a time for learning how to do without the luxuries afforded at home. Books and supplies can be expensive. The student may be able to find used textbooks for sale but there is a great demand for them. Additionally, class curriculum changes from year to year so many books quickly become obsolete. A computer is a necessity for college in many cases. Who knows where technology will take us in 20 years. Travel and transportation have huge possibilities for variation. If the student lives with their family while attending college, transportation costs may be higher than if he or she lived on campus. If the college is out-of-state, there may be airfare involved back and forth for holidays or special circumstances. In some cases it will be necessary to purchase a car for the student, especially if he or she is living at home and driving back and forth to classes. If a car is involved there will also be Chapter 6 United Insurance Educators, Inc. Page 206 Family Insurance Needs Chapter 6 – Paying for College insurance, maintenance and gasoline expenses. If public transportation is available and practical that is often the best financial solution. Estimating College Expenses Estimating college expenses typically involves charting potential costs and writing them down. Any type of form may be used, even one as simple as the following (designated chart 6A): Tuition & Fees $ Room & Board $ Books & Supplies $ Travel & Transportation $ Personal Expenses $ Meals $ Miscellaneous $ Cost of Attendance for 1 year: $ Going to a college near the student’s home not only reduces most transportation costs, but many other types of costs as well. Colleges may give native sons and daughters financial incentives for going to local state schools. If this is the case, the student may be required to have a grade point average of at least 3.0 in high school and the family income may be a factor in receiving the cost reduction. The income level requirement varies from state to state. There may be an additional deduction if the family has a second child enrolled. There may also be an additional deduction for children of alumni. All possible deductions should be sought out to reduce the costs. College Planning Hint: Ask the college if four years must be paid for when advance placement classes are taken. It may be necessary for the student to take a part time job to help with college expenses. Many college students pay for their own personal expenses through part time jobs, for example. Some professionals suggest students pay at least 25 percent of their college expenses. This may mean the student must take a part time Chapter 6 United Insurance Educators, Inc. Page 207 Family Insurance Needs Chapter 6 – Paying for College job; save money prior to entering college from jobs during their high school years, or reduce college expenses by taking advanced-placement classes during high school that apply towards their total college education. Students should confirm that the college selected will allow him or her to wave introductory courses when advance-placement classes were taken. Students should talk with their high school counselor about other options for gaining college credits during high school. In some cases there may be savings in taking more college courses simultaneously, but this will depend upon several factors. Most colleges charge based on the number of credit hours so the savings would not be in that portion of expenses. Savings would be realized from graduating sooner and entering the workforce quicker. Since parents begin saving for their children’s college many years prior to actually entering college it is necessary to try to estimate the amount of funds that will be needed. While it may not be easy to know how costs will increase there is a formula that may give a general idea: Current cost of attendance for 1 year: $ Multiply by inflation factor: X Future Cost of attendance for 1 year: $ How much does a family need to save? The research has been done and the family has determined the amount they feel must be saved for their child’s college education. The next step is determining how much must be saved each month. Often this is more a matter of the amount than can be saved rather than the amount that must be saved. Starting a systematic savings plan is one of the best ways to save for college, especially if the family is disciplined enough to stick to such a plan. Even though the family may not have the resources currently to save adequately for their child’s college, as time goes by it is likely that more may be contributed, making up for initial shortfalls. When time is adequate it is possible to save less because interest earnings will also contribute to the total amount saved. As a result, even though less is saved, it may end up being adequate. Chapter 6 United Insurance Educators, Inc. Page 208 Family Insurance Needs Chapter 6 – Paying for College Although earlier is best, it is never too late to start a college fund. Whatever amount is set aside will assist the student. What is the best way to invest for college? The point of investing is to earn enough interest to keep up with inflation so that enough funds will be there when they are drawn upon. This is true if one is planning for retirement, college, or anything that requires a sum of money. Individuals will want to earn as much money as possible with the least amount of risk and taxation. Investments that allow funds to grow tax-deferred will be the most advantageous, of course, since growth is not then subject to taxation until the funds are withdrawn. Selecting an investment vehicle may be one of the most difficult elements of college savings. One possibility is selecting investments that correspond to the child's age. If the child is under age 14, the family may want to go for growth. Growth stock and growth mutual funds minimize current taxation and give the family an opportunity to keep up with inflation. Once the child reaches age 14 the stock may be sold. The capital gains will be taxed at the child's lower rate. The funds can then be invest in relatively conservative income producing assets, such as Certificates of Deposit or bonds that will mature as the student needs them. When deciding which savings vehicles to use or which investments are right for the family's needs, consider three points: 1. Risk: There is always the danger that the accumulated funds will be worth less in the future. How could this happen? If inflation rises faster than interest earnings the funds lose buying power, which means there is less money. Americans often lose sight of much inflation impacts their financial lives; college savings is affected by inflation as much as any other type of fund. 2. Return: This is the amount of money the family earns on the savings plan or investment through either interest earned or dividends collected. This is important since return is the family's reward for the money they set aside. The more return, the less out of pocket expenses the family will experience when the child enters college. Chapter 6 United Insurance Educators, Inc. Page 209 Family Insurance Needs Chapter 6 – Paying for College 3. Liquidity: This refers to the accessibility of the college fund. Is the student able to access the money held in the investment? Some investments require a specified term, meaning the funds are not available until a certain point in time is reached. If funds are withdrawn prior to the specified term, there will typically be a penalty. Some penalties are levied by the investment vehicle; some are levied by taxing authorities. The amount of the penalty will vary, but they should never be casually dismissed since they may erase all earnings the investment accrued. 4. Time Frame: This is the number of years the family has to save or invest before the child needs the money for college. Bank Accounts Banks traditionally pay very low interest rates (which may not even keep up with inflation), but they do offer some other advantages. Banking institutions can be very convenient for depositing small monthly amounts, such as an occasional cash gift from grandparents, small dividend checks, and interest checks. The money can be transferred from the bank account once the account has grown large enough to meet the minimum requirements of another higher-yielding investment. Families should check around at different banks to see what charges might apply if a minimum balance is not kept, as well as monthly fees and the interest rates paid to the account. The interest rates offered by a full-service bank may be lower than a savings bank or savings and loan institution. If a minimum balance is not kept in a savings account, the bank may charge a service fee on the account. We are seeing more bank fees than in the past so it is important to be aware of any fees that will be charged. Banking institutions offer more than saving accounts and it may be wise to check out all options. Certificates of Deposit (CDs) Certificates of Deposit grow faster than regular saving accounts because the interest rates are higher. The minimum investment normally is $500. The longer the term of the certificate, the higher the rate paid on the account. For example, a seven-year certificate will pay a higher rate than a 90 day certificate. CDs are Chapter 6 United Insurance Educators, Inc. Page 210 Family Insurance Needs Chapter 6 – Paying for College FDIC insured, like regular savings accounts. It is important for a family investing in banking institutions to understand what FDIC coverage is and any limitations on the coverage. The FDIC is an independent agency of the U.S. Government. It was established by Congress in 1933 to: 1. Insure bank deposits, 2. Help maintain sound conditions in the banking system, and 3. Protect the nation's money supply in case of financial institution failure. Additional powers were given to the FDIC in 1989 to insure deposits in saving associations. As a result, the FDIC insures deposits in banks, using the Bank Insurance Fund (BIF) and insures deposits in saving associations using the Savings-Association Insurance Fund (SAIF). Both BIF and SAIF are backed by the full faith and credit of the United States. The Federal Deposit Insurance Corporation (FDIC) protects deposits that are payable in the United States. Deposits that are only payable overseas are not insured. Securities, Treasury securities (bills, notes and bonds), mutual funds, annuities, and similar types of investments are not covered by the FDIC. All types of deposits received by a financial institution in the usual course of business are covered. The basic insured amount is $250,000. Accrued interest is included when calculating insurance coverage. Deposits maintained in different categories of legal ownership are separately covered. Separate insurance is also available for funds held for retirement purposes such as IRAs, Keoghs and pension or profit sharing plans. Until December 19, 1993, IRAs and Keogh funds were insured separately from each other and from any other funds of the depositor. Following December 19, 1993, IRA and Keogh funds were still separately insured from any non-retirement funds the depositor had at the institution, but IRA and self-directed Keogh funds are added together and the combined total is insured for up to $250,000. IRA and self-directed Keogh funds are also aggregated with certain other retirement funds, such as those belonging to 457 Plan accounts, if the deposits are eligible for pass-through insurance. Chapter 6 United Insurance Educators, Inc. Page 211 Family Insurance Needs Chapter 6 – Paying for College The FDIC coverage for pension plans and profit sharing plans receive passthrough insurance, called the General Rule. Pass-through insurance means that each beneficiary's ascertainable interest in a deposit, as opposed to the deposit as a whole, is insured up to $250,000. In order for such a plan to receive pass-through insurance, the institution's deposit account records must specifically disclose the fact that the depositor (the plan itself or the trustee) holds the funds in a fiduciary (pertaining to or of the nature of a trust or trusteeship) capacity. In addition, the details of the fiduciary relationship between the plan and the participants, and the participants' beneficial interests in the account, must be ascertainable from the institution's deposit account records or from records that the plan maintains in good faith and in the regular course of business. The General Rule applies to any deposit made by a pension or profit sharing plan in any institution if the deposit was made before December 19, 1992. The General Rule also applies to deposits made by a plan on or after December 19, 1992, if the deposit was made in an institution that meets the FDIC's standards for "wellcapitalized" institutions. Finally, the General Rule applies to any deposit made by a plan on or after December 19, 1992, if the deposit is made in an institution that meets the FDIC's standards for "adequately capitalized" institutions, but only if the institution also satisfies either on of the following conditions: 1. The institution has received a waiver from the FDIC to take brokered deposits, or 2. The institution notifies the plan in writing at the time the plan makes the deposit that such deposits are eligible for pass-through coverage. In all other scenarios, any deposits made by the plan on or after December 19, 1992, do not receive pass-through insurance coverage, but rather is insured as a whole up to $250,000 in total. Individuals and plans cannot increase FDIC coverage. All single ownership accounts established by or for the benefit of the same person are added together and the total is insured up to a maximum of $250,000. The Uniform Gifts to Minors Act is a state law that allows adults to make irrevocable gifts to minors. Funds given to minors by this method are held in the name of a custodian for the benefit of the minor. Funds deposited for the benefit of minors under the Uniform Gifts to Minors Act are added to any other single ownership accounts of the minor and the total is insured up to a maximum of $250,000. Chapter 6 United Insurance Educators, Inc. Page 212 Family Insurance Needs Chapter 6 – Paying for College U.S. Government securities are only guaranteed for face value if they are held until maturity. All Certificates of Deposit (CD) carry a penalty for withdrawing or liquidating prior to the maturity date. Since there are a wide variety of maturities available it is important to select a CD that meets the needs of the investor. Tying up money in a single long-term CD may not be a wise choice in some cases, regardless of fund ownership. The CD has a fixed yield, which leaves the investment at the mercy of rising inflation rates. A family could avoid this if instead of buying one $5,000 CD, buying five $1,000 CDs that come due at different intervals. This way some of the money would be available to move to investments offering higher interest rates if necessary. College Savings Bank The College Savings Bank is a certificate of deposit whose interest rate is linked to the rising cost of higher education, as measured by the College Board Index of costs for 500 independent colleges. The College Savings Bank was started in Princeton, New Jersey in 1987 along with the CollegeSure CD. This is a unique concept in that the interest paid on this FDIC insured certificate of deposit is guaranteed to meet the rising costs of college. The CDs are sold in units or portions of units. One full unit at maturity is equal to one full year's average cost for tuition, fees, room and board at a four-year private college (the most expensive). Each unit is guaranteed to pay at maturity one full year of average college costs, even if the costs of college soar. The CDs are sold in maturities from one to 25 years. All the CDs are timed to mature on July 31. If the family buys four full units, they will want to time the maturities for consecutive summers when tuition is due. When the family buys a unit CD, the price is slightly above the current index value of one year of college, but at a deep discount to the estimated cost of one year of college at maturity. Each year’s interest is credited to the CD bringing it to full face value at maturity. If the family cannot afford a full unit at one time, they can purchase a partial unit. It is possible to begin with a minimum $1,000 investment in the College Savings Bank CD and add money regularly in minimum additions of $250. The College Savings Bank even has a payroll deduction program that allows for Chapter 6 United Insurance Educators, Inc. Page 213 Family Insurance Needs Chapter 6 – Paying for College amounts as little as $25 per pay period to be deposited. Investors can coordinate with the College Savings Bank for the university or college they want Junior to attend, calculating approximately how many units or partial units they will need for each year of college and the amount of money that needs to be saved each month to meet their calculations. Interest on these investments is credited on July 31 each year and is calculated retroactively for money on deposit during the previous year. The interest compounds annually. There is a minimum guaranteed rate on the CD of not less than the college inflation rate minus 1.5 percent. There is also a floor of four percent interest in any year in which the rate would have dropped lower. The interest rate on the CD is taxable, and the family may be able to do better with Series EE savings bonds whose interest rate varies with inflation and offers more tax advantages than the bank CD. The certificates of deposit are FDIC insured up t $100,000 per depositor. There is a substantial penalty if the family takes an early withdrawal. There is a ten percent penalty if money is taken out in the first three years and a five percent penalty thereafter until the final year when the penalty declines to one percent. Bonds The subject of bonds is not insurance related. It may, however, be considered a part of financial planning. Most states do not allow continuing education on information like stocks, bonds or mutual funds unless related in some way to insurance sales. We will just briefly go into them. College Planning Hint: Make sure the bond maturity date coincides with the child's college entry date; if the family sells early they may take a loss. Zero-coupon municipal bonds, also referred to as "zero-munis" may be well suited for college funding. This type of bond does not pay semiannual interest. A person purchases this from state and local governments and government agencies at a substantial discount from the face value and then receives the full amount when it comes due (matures). Municipal securities are basically IOUs or debt obligations. A technique that can be used with Zero-coupon municipal bonds or Chapter 6 United Insurance Educators, Inc. Page 214 Family Insurance Needs Chapter 6 – Paying for College Stripped municipal bonds, which is basically the same, is to stagger the maturity dates so that they come due over the four-year college attendance. The family could also invest in a unit trust which pools many different zero-coupon issues. One problem with zero-coupon Treasury bonds is that they require payment of taxes on the imputed interest. Families will end up paying taxes on money they have not yet received. If the investor does not consider this an issue, then it is a worry free investment. A family may be able to find zero-coupon municipal bonds whose imputed interest is not taxable because it is a tax-free investment in the first place. No interest is charged to the bondholder until the investment matures at which time all the accumulated interest is paid at once. The interest earned on municipal investments is exempt from federal income taxes, with a few exceptions. In many instances, they are also exempt from state and local taxes. Series EE Savings Bonds are safe investments. They can also be purchased so that maturity coincides with college attendance. Interest on bonds purchased after January 1, 1990, receives tax advantages based on income. Tax advantages apply only if these bonds are used for tuition expenses in the same year. These bonds must be purchased in one or both of the parents' names; they cannot be owned by the child. The interest rate will be increased as the average return on five-year Treasury bills increases. The tax-free features of Savings Bonds should make their actual yield comparable to CDs or money market funds. Baccalaureate or "college saver" bonds are municipal bonds pure and simple. These are sold by states as college-savings vehicle. One of the main advantages is the tax-exempt interest. Families need to consider all their investment options of course; they may be able to do better elsewhere. The state may include an added sum to the yield if the child chooses an in-state school. Families may want to go with a Baccalaureate bond if they think their income will be too high to use the tax exemption on Series EE bonds. Series EE bonds provide inflation protection through their variable interest rates, which the Baccalaureates do not. The Baccalaureates will, however, yield more if interest rates gradually trend down. Life Insurance Families may want to consider life insurance as a way to save for college expenses, although this is not a traditional use for life insurance. Many financial Chapter 6 United Insurance Educators, Inc. Page 215 Family Insurance Needs Chapter 6 – Paying for College experts would consider life insurance a poor choice given the other options available. Still, it may work for some individuals. Some may suggest a Universal Life insurance policy to pay for college. Families must be aware that the interest earned in such a plan may be lower than earnings in other investments. Why would someone suggest a life insurance contract as a savings vehicle? It might be suggested because of the tax-deferred saving aspect of life insurance contracts. At college time, the investor may withdraw funds tax free and will not be required to repay them, unless he or she wishes to. The investor must have a disciplined payment schedule for this avenue to work effectively. If the insured dies, the death benefit would also be available for college funding. The two disadvantages for families saving in this manner are the low interest earnings. In addition, commission charges and other fees may reduce the family's invested amount for college reducing the cash in the account in the early years of the policy. In the book Making the Most of your Money by Jane Bryant Quinn, she states: "At the bottom, the very design of insurance policies conflicts with the goal of college savings. Insurers try to maximize death benefits rather than cash values - but cash is what suffering parents need the most." As stated in the first chapter, most life insurance is normally purchased by families to protect them in case the breadwinner dies. There are mortality charges on life insurance that may not make this the most economical investment for college. Life insurance can also be expensive for the insured, depending upon age, health, and other factors. The funds used may be better invested elsewhere. If the family is looking for more life insurance as well as college savings, they can purchase a cheap term insurance policy and devote the rest of the money to growth investments. The term insurance policy can be terminated after the children leave for college if the need for life insurance no longer exists. If the insured dies there will be death benefits for those left behind, which might include college funding. Chapter 6 United Insurance Educators, Inc. Page 216 Family Insurance Needs Chapter 6 – Paying for College Annuities There are many different opinions regarding the use of annuities for college funding. Some feel they work well while others feel they are a bad choice due to the tax implications that may occur. The wise agent will research the use of annuities, provide the information, and then allow the client to make their own choice. Deferred annuities may be used to accumulate money for college expenses as well as any other goal, such as retirement planning. An advantage to using the annuity is the tax-deferred growth rate. The investor will not pay any taxes until the funds are withdrawn in part or whole. The primary disadvantage of using an annuity are the penalties for withdrawing funds prior to age 59 ½. In most cases the individual will have to pay a ten percent penalty on the growth of the annuity investment. The penalty will typically be paid on the growth, not on the principal. Some annuity contracts will allow borrowing funds, often without penalty. This is to the family's advantage if they need the money prior to age 59 ½. Annuities come with different options that can be tailored to meet the needs of families who select this type of financial vehicle for college funding. Annuity Options: Chapter four discussed some of the items below. This is a recap: With the Single-Pay Deferred Fixed Annuity, the contract owner pays the insurance company the intended investment; generally insurance companies require funding be no less than $5,000 initially. Some contracts allow additional funds to be deposited, while others do not. The owner could add to the initial amount that was invested anytime prior to annuitization if the contract so allows. The Accumulation Annuity is similar to the deferred annuity except payments are made over a period of time rather than investing one lump sum. The Accumulation Annuity is strictly offered for systematic payments over a period of time. Then, at some later date, the policyholder can annuitize (shift from Chapter 6 United Insurance Educators, Inc. Page 217 Family Insurance Needs Chapter 6 – Paying for College accumulation to monthly payout) when they are ready to retire, or in this case, pay for the college expenses. Two-tiered annuities reward the policyholder who stays with the company by offering a higher interest rate. This would be the first tier. If the policyholder surrenders or transfers funds to another insurance company, a lower interest rate would be retroactively applied. This would be the second tier. The two-tier has a second and permanent surrender charge in the form of the lower interest rate. The annuity may have a substantial charge for withdrawals; a charge that may never disappear. Remember, this may look as if the company is paying competitive rates, but if the policyholder elects to withdraw they may be credited with an extremely low interest rate. The first-tier interest rate is only realized if annuitization is utilized through the initial insurer. This locks the policyholder into the same company for life. Bottom line is that comparing two-tier rates with other annuities can be very difficult or misleading. The Wrap-Around Annuity, also referred to as a Switch-Fund Annuity, exists when a life insurance company joins a mutual fund organization managing several mutual funds with different goals and different investment policies. The insurance company provides the annuity contract and the mutual fund company provides the investments. This type of annuity allows the policyholder the freedom to specify which of the mutual funds they wish to invest in. In 1982 IRS issued a tax restrictive ruling on the Wrap-Around Annuities. The IRS may refer to the Wrap-Around Annuity as an "Investment Annuity." The Investment Annuity or the Wrap-Around Annuity are terms for arrangements under which an insurance company agrees to provide an annuity funded by investment assets placed by, or for, the policyholder with a financial custodian. The assets are placed in a specifically identified investment (mutual fund). It is normally held in a segregated account of the insurer. IRS has ruled that under such arrangements sufficient control over the investment assets are retained by the policyholder so that income on the assets prior to the annuity starting date is currently taxable on the policyholder rather than to the insurance company. With the exception of certain contracts grandfathered under Rev. Rul. 77-85 and Rev. Rul. 81-225, the underlying investments of the segregated asset accounts of variable contracts must meet diversification requirements set forth in the regulations. (IRS Sec. 817 {h}) Chapter 6 United Insurance Educators, Inc. Page 218 Family Insurance Needs Chapter 6 – Paying for College CD-like Annuities are a hybrid of the Single Premium Deferred Annuities (SPDA). However, the CD-like Annuities give the policyholder the liquidity and rate of return most often seen with traditional Certificates of Deposit that are marketed by banks. Unlike CDs, these annuities have all the advantages of the SPDAs, which include tax-deferred growth, guarantees of principal, and the opportunity to convert the account value to a guaranteed income for life or specified period of time. SPDAs are designed to be used as tax-deferred investments for the long-term; CD-like Annuities are geared for the short term. They normally offer longer guaranteed interest periods as well. Some CDlike Annuities may allow additional deposits, depending on the contract and allow partial penalty-free withdrawals from the account during a specified option period. The additional deposits and the withdrawal options are often referred to as "windows of opportunity." The most common CD-like Annuities run for periods of either one, three or five years. The window of opportunity generally lasts for 30 days after each guaranteed interest period. Certainly, the largest selling point of the CD-like Annuity is the tax-deferred growth with liquidity coming after a relatively short period of time. When a family does choose annuities as a part of their college planning, they can be the most efficient when college expenses are at least eight to ten years away. This allows adequate time for tax-deferred growth. Before choosing annuities as an investment for college funding the tax implications need to be looked at and considered in respect to other investment options. Many financial planners feel annuities should only be used when the listed annuitant will reach age 60 or more prior to the child entering college. Therefore, it may be best to list a grandparent as the annuitant. College Planning Hint: The tax implications should be heavily weighed BEFORE using an annuity as a college investment. Mutual Funds Buying shares in mutual funds offers diversification, and will not tie up funds in the stock of one or two companies. The mutual fund investment is diversified among many companies, ranging in number from 30 to more than 100. This translates into reduced risk. Chapter 6 United Insurance Educators, Inc. Page 219 Family Insurance Needs Chapter 6 – Paying for College The stock market requires an individual to buy a certain amount of stock of at least 100 shares to keep the commission reasonable. Some mutual funds have no minimum for additional investments, and some have minimums of only $50 to $500. Most mutual funds offer automatic reinvestment of all dividends and capital gains. As with all investments, there are advantages and disadvantages. We have discussed some of the advantages. A disadvantage is the lack of control over the prices at which they buy and sell shares. When purchasing stocks, you can request a "good till canceled" buy order. This means that if a stock is currently selling at $50 per share the investor could enter a "good until canceled" order for $45. The broker will buy the stock for the investor only if and when it drops to $45 per share. An investor could similarly enter a "good till canceled" sell order at a higher price than the one currently quoted. This means that if the investor is currently holding a stock worth $50 and wants to sell when it reaches $60, the "good till canceled" sell order lets the broker do this when it reaches $60. A mutual fund investor cannot do this with their shares. Some mutual funds will let the investor buy the shares by phone at the day's closing price, though most require a check to be in the mail in advance of purchasing. The number of shares purchased depends on the closing price of the shares on the day the check is received. This is also true when selling mutual fund shares. Normally the shares will be sold at their value on the following day’s closing market value. Other funds may require a signature guaranteed letter of instruction for withdrawals - but the selling price again is determined at the market closing after the letter has been received. In these cases, the stock value could have dropped considerably. These disadvantages may not be important in connection with the college investment. If the contributions are spaced out over a period of years, and the dividends are reinvested over the life of the account, the fluctuations in the share prices are likely to average out and the assets may grow nicely. The money market mutual fund is similar to a CD in that it maintains the investment in dollars rather than in shares and it pays a higher rate than a bank savings account. The differences may be attractive for an investor. The moneymarket mutual fund has no fixed term. This means that an investor can withdraw all or part of the investment at any time simply by writing a check against the balance. The fact that the interest rate fluctuates constantly can be a positive or negative thing depending on how the economy is doing. Typically the interest rate Chapter 6 United Insurance Educators, Inc. Page 220 Family Insurance Needs Chapter 6 – Paying for College paid is higher than the locked-in interest rate of the CD. The interest can be paid to the investor or automatically reinvested. The investor can make deposits and/or withdrawals at any time. Some money market mutual funds do set deposit limits which may range from $50 to $250 or more and do not permit withdrawals of less than $250 or $500. UGMAs or UTMAs The Uniform Gift to Minors Act (UGMA) allows money to be given to a child under 18, who has set up a custodial account. Uniform Transfer to Minors Act (UTMA) is an account that can be set up through a banker or broker. This is an inexpensive technique to transfer assets to a minor without the necessity of any monitoring by the courts. The UTMA is a newer version of the UGMA, depending on the state of residence. These accounts do have drawbacks. Under the UGMA, the parents are limited to the gifts of cash or securities. The assets also automatically go to your child when they turn 18. If the recipient prefers a Porsche to a college education there is little that can be done. Under the UTMA, which applies in approximately 30 states, distribution of the assets can be deferred until the child reaches age 21 (25 if the family lives in California). The UTMA account allows the family to transfer a wider range of property that includes real estate, royalties, patents and paintings. When looking at these investments for college, there may be some short-term tax benefits for putting the investment in the child's name. It is always important to consult with a tax specialist to understand any short-term benefits that might exist, as well as any financial pitfalls that might occur. Parents may then want to consider transferring most of the investment into their name. The biggest reason for this is that the formula for determining financial aid requires the child to contribute up to 35 percent of their savings. Parents are expected to contribute just 5.6 percent of their savings as part of the family contribution. For example, a college fund with $10,000 in the child's name will be required to contribute $3,500. If the same money were in the parents’ name, they would only be required to contribute $560. These investments are ideal when college doesn't hit for 15 to 20 years. Chapter 6 United Insurance Educators, Inc. Page 221 Family Insurance Needs Chapter 6 – Paying for College 2503(c) Minor's Trust If the family is a high wage earning family, they may be able to pass the money to the children through a minor's trust which is known as a 2503(c) Trust. This should only be used when substantial amounts of cash are at stake (at least $50,000). The expenses of setting up the trust are approximately $500. The first $5,000 earned by the trust, no matter what the child's age, is taxed at 15 percent. Any amount above $5,000 is taxed at 28 percent. The trustee, which is normally a parent, controls the income and principal until the child reaches age 21. In a 2503(c) trust the child only has 30 to 60 days from the time they turn 21 years old to demand the assets from the trust. If the child fails to do so the trust continues until the time specified in the trust agreement. Prepaid Tuition Plans There are quite a few states that now offer programs that allow parents to prepay tuition for a state school. Depending on the child's age, the parents can make payments now, which are substantially discounted from the expected tuition fees when the child actually attends college. The student is guaranteed full tuition payment, no matter what the cost is in the future or a certain number of course hours when the child is ready to go to college. Some prepaid plans include room and board. The biggest advantage of a prepaid tuition plan is that no matter what inflation does to college tuition costs, the family has prepaid and is not affected by the inflated costs. The price guarantee may only apply to state colleges so it is important to understand what program has been purchased. There are, of course, disadvantages to this. When the student enrolls in college he or she will have to pay income tax on the difference between the parents' original deposit and the current cost of tuition. Another disadvantage may occur if the child decides to attend an out-of-state college. Each state has different refund policies, but most are expensive. The family will receive back the principal most of the time. State and college tuition plans may limit the child's choice of colleges to those in their state or to specific colleges that offer the plan. The prepaid tuition plans are a good idea for families who believe they will not build up enough cash value in other investments and are sure their son or daughter Chapter 6 United Insurance Educators, Inc. Page 222 Family Insurance Needs Chapter 6 – Paying for College will be attending an in-state public college. The family would lose the price advantage however if they borrowed the money for the prepaid tuition plan. The interest they would be paying on the loan would offset the prepaid advantage. On the other hand, if the family does take a loan out to pay for a prepaid tuition plan, they are paying today’s rate of tuition, not the actual cost when the child goes to college. It might make sense to borrow the money to pay in advance, especially if the family will need a loan in any event. To borrow a four-year sum under a single loan check home equity credit lines, the borrowing plans offered by the school, and/or the New England Education Loan Marketing Corporation, 50 Braintree Hill Park, Braintree, MA 02184. College Planning Hint: Find out how much money a family would get back from a prepaid tuition plan if the child drops out. Families may be able to find these plans from colleges, groups of colleges or banks. Prepaid college tuition plans invite alumni and others to register their young children and prepay their four years of school. This can be done either by tuition only or tuition, room and board. These prepaid plans are similar to the one already mentioned. For a small sum of money now the family is guaranteed college tuition will be considered fully paid. Another advantage is that the family has practically guaranteed college acceptance for their child. If this plan is purchased for one college only, this does limit the child's choices. There are plans that allow the student to choose from among a several different colleges. If the child chooses a college outside of this group the family will have to get a refund on the money they invested. There has been talk of working on a universal prepayment plan which all major colleges and universities would join. It would allow prepayment without choosing a specific college at that time. The money would be managed like a college endowment fund, presumably earning more than one could earn on their own. The tuition guarantee would eventually be applied to any college the child chooses. Financial Aid Families can receive help for the expenses of college by qualifying for financial aid or if the student is exceptional, they may qualify for scholarships or grants. The student may want to talk to their high school counselor about different scholarships Chapter 6 United Insurance Educators, Inc. Page 223 Family Insurance Needs Chapter 6 – Paying for College offered. Understanding the process of financial aid can help the student's chances for qualifying for it. While the child is working on the admission applications, parents need to work on gathering their own information. The student’s parents will have to fill out what is called a Need Analysis Form. This can be obtained from the high school guidance counselor. Check to see which forms are required by the college. All undergraduates applying for aid will have to fill out a Free Application for Federal Student Aid (FAFSA). Many private schools and some state schools may also require a Financial Aid Form (FAF). All these forms basically request the same information. After the application is turned in a company then performs what is called a "need analysis." This is done to determine what portion of the income and assets the family can keep. They also decide what portion the family can afford to give towards college tuition initially. The amount calculated according to a standard formula is called the Expected Family Contribution (EFC). The need analysis company then sends their report to the family and, in most cases, to the college the child has applied to. If the student applicant is accepted, the college's financial aid officers (FAOs) decide what they think the family can afford and what they need in the way of grants, work-study and loans. This figure is not carved in stone; families can negotiate with the FAOs. FAOs do not always make their best offer first. The more information families can provide, the better the chances of convincing them the need is greater than they have estimated. To further help a family's efforts to qualify for financial aid: buy a new car! Yes, that is correct. "Buying a new car or making another expensive purchase just before you're about to send a kid off to college may seem like the last thing any responsible money manager would do. Actually, it may be one of the best ways to help yourself qualify for more financial aid", says the editors of Rodale Press in the book Cut Your Spending in Half. It goes on to relate: "Let's say the car you want to buy costs $20,000. By paying for it in cash from your savings accounts, you reduce your reported assets, making you look $20,000 poorer. And that could qualify you for an additional $1,000 in aid. Chapter 6 United Insurance Educators, Inc. Page 224 Family Insurance Needs Chapter 6 – Paying for College "Of course, this doesn't mean you need to buy a new car in order to send your kid to college. But any large purchase you make - and pay for with cash - helps reduce your assets, making available family contribution appear smaller. Just be sure to do it a year or two before you fill out the financial aid forms, since financial aid officers examine your previous year's income. Besides, these "last-minute" purchases may look suspicious to financial aid officers." If the family doesn't have the cash for a new car they suggest borrowing against the family home through a home equity loan. By doing this, families can reduce the equity they have in their home, which also reduces the family's assets on the financial aid applications. Not only this, but the interest on the home equity loan tends to be lower than the interest on car loans, so the family will pay less for the money they borrow. Families could also reduce their assets and possibly receive more financial aid by doing the complete opposite of the above. The family could build the equity in the home by using savings to pay down their home mortgage. Families can further reduce their assets by investing in their own retirement accounts. When the family applies for financial aid, they will only have to disclose their bank accounts, mutual funds, real estate, stock and bonds, as well as the family's home equity and other assets. In contrast, seldom is the family expected to reveal money saved in retirement accounts, such as a tax deferred annuity, 401(k)'s or IRAs. Those with their assets invested in financial vehicles that may be considered against obtaining grants or student loans, it may be wise to invest in a tax-deferred annuity or retirement account. This largely untapped insurance market is typically not considered by agents. Since agents are already selling life insurance and health insurance products to their clients, it is an opportunity to recommend a retirement investment strategy that benefits their clients in two ways: 1. The family receives the insurance or retirement plan they wanted, and 2. A strategy is developed for college funding for their children. When recommending this avenue of financial planning it is important to realize that there is no guarantee the family will receive extra financial aid for college. At no time should an agent say doing so will qualify their children for any specific Chapter 6 United Insurance Educators, Inc. Page 225 Family Insurance Needs Chapter 6 – Paying for College financial aid. It may be advisable to actually check with local universities and colleges so there is advance knowledge regarding grants or student loans. Another point to keep in mind is that putting funds into many types retirement accounts, such as an annuity, puts the money out of reach, unless the family is willing to accept the tax penalty. Keep College Expenses Down There are many opportunities for kids wanting to reduce their college bill. Again, planning ahead in this area can help a college student get the most even out of high school. One such avenue is taking college courses while still in high school if this is available in the school district. AP Courses & Exams in high School Advanced Planning (AP) courses and exams are offered by many high schools. AP courses are college level courses that can prepare the student for college level work. After completing the AP courses, students can take the exams. If the student scores a sufficient grade on an AP exam, they can often receive college credit. The diligent student earning high enough scores on AP exams are sometimes granted a full year of course credit at the college where they enroll. This receipt of college credits translates into college savings - the cost of tuition and fees for a whole year of college. These savings can be quite large and enables a student to enter into college as a second-year student. In all cases it is important that college credits earned in high school will be applied appropriately for college. Not all colleges and universities may have the same requirements so it is necessary to check in advance. The Family Plan It may be possible to save up to 50 percent on college tuition when the family has two or more college-age children attending the same school. The discounts do vary from college to college, but families can potentially slash up to 50 percent off tuition costs for one or even both students on this family plan. Not all universities Chapter 6 United Insurance Educators, Inc. Page 226 Family Insurance Needs Chapter 6 – Paying for College will be this generous, but a family can expect discounts in the range of 20 percent off when the family sends a second child to the same school. Alumni Discount For parents who have attended a university or college, they may want to check the alumnus opportunity. This is a variation of the family plan. The tuition breaks are not always generous but any savings may be worthwhile. Generally 20 percent is the largest discount, but as always, it is important to check. As with the multichild discounts, this program is rarely automatic. When applying for financial aid, families may have to remind the school's financial aid officer and request a discount if one if offered by the school. Attending Community College Attending a community college for the first two years is a great way to reduce college costs and is probably the most common way of reducing costs. It is important to make sure the college credits accumulated can be transferred to the next school attended, however. By attending a community college families can reduce their college expenses by as much as 40 percent in tuition alone. Not only do families save on the tuition but also room and board. Commuting may be easier as well, since junior will not have to go too far to school. Chapter 6 United Insurance Educators, Inc. Page 227 Family Insurance Needs Chapter 6 – Paying for College Notes: Chapter 6 United Insurance Educators, Inc. Page 228 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Wills, Probate & Trusts Wills Every adult needs a legally written will. Every stage of estate planning should be done with the goal of minimizing inconveniences and legal problems, as well as saving taxes (tax minimization is nearly always a goal). About two-thirds of all Americans die without creating a will. The most critical time to have a will is when children are young and therefore vulnerable. Dying intestate (without a will) could be devastating to those left behind. Too often individuals feel they have nothing of value so they assume a will is not necessary, but that is a mistaken resumption. A will allows individuals a sense of immortality since they can state their wishes even about small items that have more sentimental value than monetary value. A will can direct the management and distribution of their estate from beyond the grave. Failing to create a legal will can affect many people. We know it affects finances but it also affects guardianship of minor children as well. If both spouses die without a will, the children become the responsibility of the probate court. A probate judge will decide whom they will live with, whether their parents would have approved or not. Ultimately, without a will, the children’s future will be in the hands of a stranger. The judge will normally choose a relative, but not always. Conceivably, the children could end up with a person they do not like. Perhaps even someone the parents would have opposed. It is important to speak with the chosen guardian prior to drawing up the will; it must be determined if they would even want the responsibility. If so, make sure they know the guardianship request is part of the will allowing them the opportunity to speak up if the courts do otherwise. Secondly, financial arrangements must be made for minor or disabled children. The parents may not be able to leave a large amount of money, but whatever is available must be addressed. Many guardians may not be financially situated to take on children without financial help through Chapter 7 United Insurance Educators, Inc. Page 229 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts the will; guardians may need to move into a larger house or buy a larger vehicle to accommodate their expanding family. Such costs should be considered. We know a will is needed when children are involved, but even individuals that do not have children need a will. They may mistakenly believe it is not necessary since they can simply put property in both names allowing each spouse to inherit from the other. Since it is possible, however, that both spouses may die simultaneously or within a short time of each other, a will is still necessary. It could come down to a simple question: who gets their property if death occurs simultaneously or within a short time of each other? This would especially be the question if there are children from previous marriages. Money intended for their children could flow to the spouse if he or she died last, then to their children rather than the individuals intended by the deceased. A will is especially important for unmarried couples. Without a will, when an unmarried person dies, the courts award their assets to parents, children or siblings. A will, on the other hand, can include a lover, friend, roommate or charity if the testator wishes to bequeath to them. Execute only one will. To obtain additional copies, photocopy the original will. Once a will is made, it should not be forgotten. If the guardian chosen suffers a health crisis that would render him or her incapable of the responsibility, the will should be changed or rewritten. All previous wills (including copies) should then be destroyed. If the guardian moves, one should consider if he or she wants their children to reside away from familiar surroundings, friends and family. All wills need to be reviewed regularly to ensure that the most recent wishes are expressed. If, after reviewing their will, the creator decides it needs updating or revising, there are several ways to do this: 1. For minor changes in a will, codicils can be added to execute a formal amendment to the existing will. 2. A new will may be executed, specifically revoking all previous wills and codicils. 3. An old will may simply be shredded, with all copies also destroyed. When choosing this approach, it is advisable to do this in front of witnesses. Of course, another legally executed will should also be drafted. Chapter 7 United Insurance Educators, Inc. Page 230 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts A Codicil, as previously stated, is a modification made in a will that involves minor changes. A codicil must be signed according to the same requirements of the original will. Too many codicils can cause confusion in a will. One codicil may appear to overshadow another. When this happens, a new will should simply be written. Often redoing the entire will also avoids causing hurt feelings among the beneficiaries, when property has been moved by codicils from one person to another. In some states, when a codicil eliminates or reduces a legacy, the disadvantaged person must be given an opportunity to protest in court. That means the person must be located and served a notice, often called a Citation. Therefore, a new will would perhaps be a better choice. When a new will is written, it is important that all other wills be destroyed, including all copies of outdated wills. If family members were not aware of a new will, an outdated one (even if it was only a photocopy) may end up being followed by the courts. A will may be revoked in whole or part by operation of the law. Unfortunately, this possibility may not be recognized by the creator when he or she is drafting the document. Circumstances that may greatly affect the validity of a will include marriage, divorce, the birth of a child, the death of a principal beneficiary, or any other significant event that followed the effective date of the will. The rationale is simple: if the creator did not recognize the major change, he or she would have eventually; therefore, the will becomes invalid in part or whole. Most states do not allow a legal spouse to be totally disinherited even if they are legally separated. Some states actually mandate specific minimums. Children must all be named in the will to prove they were not accidentally omitted. Disinheritance must be conditioned upon an act repulsive to society. Most states will allow a person to disinherit their children, but it is a good idea to at least mention them in the will. The forgotten child could argue they were inadvertently overlooked, perhaps simply due to clerical error. When preparing a will, or for that matter any kind of estate planning document, it should be a project of both husband and wife, with children brought in on some of the discussions when appropriate for their age. Some parents never talk to their children about their financial futures or any of the like matters. Children may not even know a will exists, or even where to look for one. Chapter 7 United Insurance Educators, Inc. Page 231 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Every state requires certain steps be followed for a will to be valid. At the time of execution, the testator must declare the document to be a will and must personally request witnesses also sign the document. If an individual moves from one state to another, a review of the will by an attorney should be considered. State laws differ and some of those differences may affect the validity of the will. If a person or couple dies without a will, the assets are divided up according to present formulas that vary from state to state. This means that, in accordance with state laws, not all property would go to the spouse. Grown children may receive money that was meant for the spouse. Stepchildren may not get anything or, worse yet, the family might battle with the courts. Without a legally binding will the wishes of the deceased are not known and thus cannot be followed. Assets certainly require a will for proper distribution and the more assets owned the greater the role of the will. However, even small amounts of assets or merely prized personal possessions should be covered by a will to ensure proper distribution according to the owner’s desires. An individual can make bequests in percentage form instead of specific dollar amounts. This allows a person to make bequests without knowing how much the estate is worth. The beneficiaries will also need to be reviewed regularly in case they die before the testator. A contingency plan can be designed to overcome such occurrences if this does happen. Some items that cannot be included in a will may seem obvious. A person cannot bequest something that is considered community property (which differs from state to state). Insurance proceeds and pension benefits cannot be left to someone unless specifically designated as such in the contract or document. When a couple decides to draw up a will, it is important to seek out a lawyer who specializes in estate planning. As with doctors, lawyers also specialize in different facets of the law. There are several reasons for a couple to see a lawyer when drawing up their will. Some of these reasons are obvious while others could be overlooked. They are: 1. A qualified lawyer will understand state inheritance laws. 2. A qualified lawyer can advise the couple on how to hold their property (jointly, individually or in a trust of some kind). 3. A qualified lawyer may be able to reduce federal death taxes. Chapter 7 United Insurance Educators, Inc. Page 232 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 4. A qualified lawyer may pose questions that affect the estate. 5. Drawing up a will through a qualified lawyer makes it less challengeable. 6. If a person moves to a new state, a qualified lawyer will be best equipped to inform them on the laws in the new domicile state. To reduce lawyer fees preparation is the key. When preparing lists be sure to include the following: 1. A complete list of assets and liabilities. Remember assets that will continue to work and generate income after the person is deceased. 2. A detailed plan of who the beneficiaries are, and how to divide the estate assets among them. 3. A complete list of those designated to receive monetary bequests, such as charities, friends, or relatives. Names of charities and others should be exact (no nick names, for example). 4. A complete list of any items or pets that will have specific provisions stated within the will. For example, a vacation home might be specified for use in a particular manner. 5. The complete names of executors and guardians for the children. Once the will has been enacted changes in the will can be enacted without drawing up an entirely new will. As previously discussed, these changes are called codicils, which is a supplement adding to, deleting from, or modification of the terms within the will. A will only covers items that the individual owns, including his or her half of community property and property held as tenants-in-common that do not have a named beneficiary. This would also be true of personal property that is passed down from generation to generation. Some property still transfers, even without a valid will, to the rightful owner. For instance, all joint property automatically goes to the other owner. Life insurance, retirement plans, pensions, bonds, annuities and bank accounts go to the named beneficiary even without a will (if the beneficiary designation is left blank, however, then the property would revert to distribution under the will). Properties put into a revocable or irrevocable living trust go to the beneficiaries of the trust. Chapter 7 United Insurance Educators, Inc. Page 233 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts People may assume that since a majority of their properties are disposed of through beneficiary designations the need for a will is eliminated. This is a wrong assumption. Besides guardianships, there are many reasons to draft a will, regardless of how property designation is set up. Property may be owned at death that they did not expect to own. Property may be inadvertently not beneficiarydesignated or the designation stated within the asset may fail to meet legal requirements. Homemade Wills It is possible to draft a will without an attorney. An individual may draft his or her own will using a computer program designed for that purpose. An individual may also simply hand-write their own will. A hand-written will is called a holographic will and must be written entirely by the hand of the person who signs it. Even the dates of the will must be completely written out. Partial dates or other inadequacies may void the holographic will. Some states may not allow holographic wills. Even if the domicile state allows a holographic will, if the will is not exact in who gets what, it may result in a family feud. For homemade wills to be valid, one should follow state guidelines so that the will can be legally honored. The state may require witnesses to sign the will attesting they either saw the testator sign it, or heard the testator acknowledge their signature to them. The state may require one to three witnesses be present. For computer generated wills, the testator(s) may only have to go and have the will notarized, signing it in front of the notary. Whatever the state laws in the domicile state, the witnesses may have restrictions laid upon them regarding what they can inherit, if anything at all. Some states do not allow a witness to inherit anything. Joint Wills A joint will is a single will representing two people, normally a husband and wife. In this instance, they might leave property to each other, and then equally to the children when the last spouse dies. Once a joint will is drawn up, it can be hard to change without the other's consent. After the death of the first spouse, the court may decide that the will is a contract, thus making the property left to the remaining spouse unable to count towards the marital deduction. Chapter 7 United Insurance Educators, Inc. Page 234 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Once a couple chooses their type of will, the next step is to name an executor. An executor makes sure that the will is carried out. This step should not be taken lightly. The role of the executor is a tiresome duty. All the property has to be tracked down, creditors notified, heirs dealt with and arguments settled. This is the worse case scenario, but the point is made. Even under the best of circumstances, the executor still has to pay bills and taxes, the properties appraised and sold, life insurance policies claimed and investments managed until turned over or cashed in for the designated heirs. The executor usually works with a lawyer, which means that the executor need not be an expert in estate laws or high finance. A person can name a friend, family member or even a professional executor, such as a bank or lawyer, and include a family member as a co-executor. The difference between the two executors is that a professional executor will charge the estate to do the job. A friend or family member normally will not ask for compensation, although they may take compensation for expenses or lost work time if they wish. Living Wills A living will gives a person the right to die without heroic means under specific circumstances. Most states have been ratified by law to recognize such rights. But even so, the wishes of the person may not be carried out. A child could refute the living will and request a doctor to treat the parent anyway. To overcome this, a person can name a surrogate or proxy in the living will. This surrogate or proxy carries out the wishes of the person. A living will must be written and executed while the person is competent and of sound mind. For even stronger protection, where state law allows, a person should execute a health-care durable power of attorney. Most professionals advise individuals to have a lawyer draft such documents in order to conform to state laws and court precedents. The lawyer would ask the person to name two stand-ins to act for the person. Living wills are often included in many wills and living trusts. Some states do not fully recognize them, although most states now do. The reason not all states accept a living will is the problem this causes doctors who are responsible for any liability in such a situation, especially when family members disagree with the patient's request. It is now common for hospitals and nursing homes to request copies of living wills for even minor admissions. Chapter 7 United Insurance Educators, Inc. Page 235 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts A person may want to set up a health-care proxy with their attorney in conjunction with their living will. Many states even require health-care proxies. This document designates a specific person to make health care decisions on the person's behalf should the person become incapacitated. Normally, a living will and health-care proxy each carries out a distinct function. The living will provides guidance to health care personnel and family members as to the wishes regarding life-sustaining treatment. The health-care proxy names the person who is responsible for making health care decisions on behalf of the person in question. The rule of revocation implied by law is based upon the theory that, because of any significant change, new moral duties infer that the testator would have changed the will had he or she thought of it. In some states, this common law rule is preserved by statute. A legally married spouse (at the time of death) cannot be disinherited. A surviving husband or wife has the right to take one-third to one-half of the estate even if the will states a lesser amount. The exact amount of mandated inheritance depends upon the state involved. Generally, taking this "forced share" must be done within six months of the spouse's death. Anyone who is considered to be an interested party may contest a will. An interested party is a person who would financially gain by overturning the will. Contesting the will means having it set aside through legal channels. This can be done if the will was improperly executed meaning a vital part is missing. An incompetent testator, such as someone who is senile, will also invalidate a will. If the testator were wrongly influenced, this would also be grounds to contest the will. That would generally involve someone who had financially benefited directly or indirectly by having the testator write the will in a certain way. If fraud were involved in writing the will, it could be contested. This would generally happen if another person misled the testator. Of course, any forgery of signatures would certainly invalidate a will, or any legal document. When a will is contested, it destroys the entire will. It is not possible to contest only certain portions of it, since any reason that invalidates one section of the will would apply equally to all sections. Chapter 7 United Insurance Educators, Inc. Page 236 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Some wills contain a Testamentary Trust. This is where the will creates a trust as part of the probate estate. It becomes effective at the testator's death. It is also irrevocable upon the testator's death. There can be many reasons for incorporating a testamentary trust into a will. The trust provides security for beneficiaries and can also be set up to mange the assets for them. If a life income was set up, then the assets avoid taxation when the income beneficiary dies. A testamentary trust gives the testator much more control, even after his or her death, of the assets he or she accumulated during their lifetime. It can save taxes through income splitting and accumulated income, also. A Pour-Over Trust transfers assets from one estate or trust into a pre-existing estate or trust. Typically, a pour-over trust needs to be executed prior to the will. A will that directs specifically named assets or all residuary property passes into an already established trust, revocable or irrevocable, is called a pour-over will. Probate With probate costs soaring along with estate taxes, people are leaving their probate estates almost depleted. This could be referred to as "the non-probate estate." If most of the family's financial assets pass outside the will, the domicile state may not require probate for the little personal property that remains. Some states may even let cars or boats transfer title without going through probate. There are three main ways of avoiding probate: 1. Owning property jointly, 2. Naming beneficiaries on life insurance policies, annuities, and the like, and 3. Putting property into trust. Probate is generally an easy, though sometimes lengthy, process. As a result, few people have the goal of avoiding probate as they used to. We seldom hear of probate catastrophes, except in the extreme cases. Even so, it makes sense to list beneficiaries anytime there is the ability to do so in an asset or financial contract. Chapter 7 United Insurance Educators, Inc. Page 237 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts The word probate is Latin meaning "to prove." Therefore, probate means "to prove" the will. This system is supposed to prove the will is valid and ensure the property passes to the designated person. We've all heard the scandals and the horror stories of the probate process; survivors waiting years to receive their money while judges dithered and greedy lawyers bled the estates dry. Most states have specific laws in place to protect the consumers so, except in rare (though highly publicized) cases, probate proceedings are generally routine. The most likely cause of delays is not the process itself, but rather assets that are difficult to appraise and sell. States have passed probate-simplifying laws. This is especially true for smaller estates or estates where everything passes to the remaining spouse. States have also passed these probate-simplifying laws for estates that are not contested or estates where families can handle the paperwork themselves. In this instance, they just go in to the probate court and let the clerk tell them what to do. Living Trusts The last few years have seen a flourish of those selling various forms of living trusts. Anyone considering a trust should first seek out a qualified lawyer trained in this area. A qualified lawyer will be able to advise couples on whether or not they even need a trust, and secondly how to execute one effectively if the need does exist. Few would recommend the use of an attorney or attorney’s associates that use the door-to-door method of selling trusts. The pitfalls are too numerous. A well-qualified trust attorney has no need to peddle trusts door-to-door. People set up living trusts to avoid probate, or as an alternative to a durable power of attorney. There are good uses for trusts, but that doesn’t mean one is always necessary. If the majority of properties or assets are given to the correct people, a trust may not be the wisest choice. People need to look at the uses of a trust and explore their options. Sometimes a durable power of attorney may be the better option. When a trust is advisable, there are several types available: 1. A revocable living trust. 2. An irrevocable living trust. 3. A testamentary trust. Chapter 7 United Insurance Educators, Inc. Page 238 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts There are several reasons that an individual might want a living trust. The most commonly listed reasons include: 1. Perhaps the most popular reason for utilizing trusts is probate avoidance. Trusts allow property to bypass probate and go directly to the beneficiaries when the person dies or at whatever point dictated in the trust. Trusts allow a fast and economical way to distribute an inheritance. Just as in a will, a person can divide their estate any way they like. 2. Trusts allow someone to handle their money if they are incapacitated. With diseases like Alzheimer's and Dementia, a person can become incapacitated without even knowing it. If they did not make a provision for someone to manage their money in such a situation, the family would have to ask the court to name a guardian. This can be handled simply with a durable power of attorney, which would name the person responsible for managing the money if such an occurrence happened. It is best for the individual to choose someone themselves without having to petition the court. Not only does it save quite a few headaches, but also for families that do not get along, it can avoid heated debates. When naming a person to succeed them as trustee, specific instructions should be given as to when to take over their affairs. 3. A trust can be set up to have a professional money manager handle their affairs. A person may not feel adequate to handle their money themselves, or simply not have the time to do so. A professional money manager from investment-management firms or bank trust departments can be paid for this service. Bear in mind that professionals can also be paid to handle funds outside a trust, however. A person can remain as his or her own trustee while still having a financial manager. Or the person can also name the bank as their trustee. One caution: make sure that the arrangement allows the person to switch to a different trustee if they do not like the investment results. 4. A trust can disinherit relatives if the trust creator so desires. While it is not impossible to refute a trust, since the trust document is not a public document, revoking a trust is very difficult. 5. Trusts allow a person to keep their financial matter private. Wills are public documents, as are court hearings to establish mental incompetence. Trust documents are private. Chapter 7 United Insurance Educators, Inc. Page 239 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 6. Some types of trusts may allow a person to avoid creditors. Revocable trusts do not avoid creditors, although payments may be delayed. Funds in some types of trusts that have not been pledged to secure a debt may not be available to pay creditors following the testator’s death. Many states do not allow this, however, since creditors have a right to be paid. For the best protection against creditors, it is advised to use joint property. 7. A trust can hold money until a child grows up. This may be a good idea for larger sums. The designated trustee manages the inheritance and pays it to the child according to the instructions of the trust. The money can be set aside for education, living expenses or a nice 25th birthday gift. For more than one child, it is still advisable to use a single trust rather than individual ones. 8. A trust can save estate taxes in specific situations. It is advisable to seek a qualified taxation lawyer for possible tax savings. 9. A trust can manage money left to a spouse. In this scenario, a trustee managers the money and the spouse receives the income. When the spouse dies, the remaining assets go to the beneficiaries. Funds should not necessarily be tied up in a trust, making access difficult or even impossible regardless of the circumstances. The living spouse should also have the ability to change trustees if the relationship is not working. 10.A trust can provide for handicapped children. This would be true for the higher income parents. State and federal programs cover basic medical and residential care, but only if the child has basically no money. To leave them money in a will would mean their state and federal programs might stop. A trust can be set up to supply extra maintenance and support. 11.A trust can assure that the children of a prior marriage will inherit. If a person gives all their assets to their spouse, they can do anything with it, including disinheriting stepchildren. 12.A trust may be preferred in states where the probate process is burdensome or slow. Homemade Trusts One thing that experts all agree on: do not try to save money by setting up a trust without a lawyer. It would be easy for the person to misunderstand the instructions. Anyone who has put together a bicycle or other item understands how very Chapter 7 United Insurance Educators, Inc. Page 240 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts ambiguous directions can be. A person may think they have moved their property into a trust when they have not because they did not transfer the title properly. If avoiding probate is so important, setting up a trust correctly is just as important. Funded Trusts A funded trust is used to hold property naming the testator as the principal beneficiary. This should not be confused with a living will. Regardless of the person's age or mental condition, the trustee is legally bound to act in the person's best interests according to the trust's instructions. The funded trust has been nicknamed "the poor man's living trust" because it allows someone to take over the affairs of someone else without actually setting up a trust. If a person becomes incapacitated, another way to handle their affairs is by setting up a standby living trust. A variation of the funded trust, the standby living trust is set up without putting money in it. This saves the occasional paperwork problem of selling assets held in trust. Under a revocable agreement the standby trust can allow assets to be transferred into it only if the person becomes unable to manage their own finances. If the person ever becomes incapacitated, the person holding the durable power of attorney could activate the trust, put their property into it, and arrange for it to be properly managed. As long as the trust remains nonfunded, there may not be any administrative fees. In the last few years there has been a movement for insurance agents to delve into the trust market. Insurance agents who recommend a qualified lawyer may not have a problem. Insurance agents have set up commission scales with lawyers so they get a "cut" of the cost of setting up a living trust. If insurance agents recommend to their clients to set up a living trust for their estate when their estate does not warrant a living trust, how ethical is this? For many older people, inheritance laws are confusing. Their goal is to leave their children their hard earned money rather than pay taxes and probate fees. Since consumers often prefer to believe myths rather than fact, unethical lawyers and agent have set up trusts that are not warranted. Since consumers have the right to spend foolishly, this practice is hard to regulate. Chapter 7 United Insurance Educators, Inc. Page 241 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts In the past few years, it has become increasingly common to attempt to cure everything connected with death through a revocable living trust. While a trust, both revocable and irrevocable, does have their place in estate and retirement planning, the trust is not a cure-all. Consumer Reports book titled How to Plan for a Secure Retirement calls the trust "the most complicated way of assigning someone the task of managing your money." Not everyone agrees with that statement and there are some positive aspects to forming a living trust under the right circumstances. For many people, a simple will is all that is needed to dispose of their assets at death. In fact, the will is the easiest and most suitable method in the majority of cases (despite what you were told by the company who is touting living trusts). For those estates where extenuating circumstances exist, however, a trust can be a valuable estate-planning tool. There are two major reasons for setting up a living trust: 1. To manage assets, and 2. To save or minimize taxation (irrevocable trusts only). Trusts come in many forms and all of them are designed to accomplish one or the other or both. Trusts have long been used to preserve family lands for future generations. They are still used today to control family fortunes. Trusts are often used to provide funds for children, grandchildren, and other relatives. For some people, the trust becomes the central feature of their estate plans. What many people fail to recognize when trusts are being sold to them is that they nearly always involve some expense and inconvenience. Sometimes using the cheaper and easier will just make more sense. A trust is a legal arrangement under which one entity transfers ownership of assets to another entity. The entity may be a person or a corporation. Once these assets are transferred, a trustee then manages them for the benefit of yet a third entity, usually a person, although it can be an organization also. The third entity is the beneficiary. A trust created during the individual's lifetime (the individual being the trust creator) is called an inter vivos or living trust. A trust that is created under the will is called a testamentary trust. A few trusts have characteristics of both and are called combination trusts. Combination trusts are set up while the testator is alive, like inter vivos trusts, but they do not become Chapter 7 United Insurance Educators, Inc. Page 242 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts effective, like testamentary trusts, until the testator has died. In fact, some types of insurance trusts are combination trusts. To Recap: 1. An inter vivos, or living trust, is created and used while the individual is living. 2. A testamentary trust is created through the will and is used after the individual has died. 3. A combination trust is created while the individual is alive, but it is not used until he or she has died. 4. Trusts are either revocable or irrevocable. A trust that is revocable gives the individual creating it (the testator) the ability to change or even terminate the trust. If the trust is irrevocable, the testator may make no changes. Revocable Living Trusts Generally, individuals use revocable trusts because they want to manage their assets in some way for some specific purpose. Perhaps the individual is fearful that, at some point, they may be unable to manage their own assets. This might especially be true if early signs of Alzheimer's disease have been diagnosed. The testator can name themselves as one of the trustees along with some other person or group of people. While the individual's health permits it, he or she can take an active role in managing the assets, but when their health deteriorates, the co-trustees can then take over. It is possible to write a revocable trust naming the individual (the testator) as a trustee with the power to actually handle the investments assigned to a bank, trust departments or to another person. When a revocable living trust is enacted, the person gives some or all of the property to themselves as a trustee. The individual no longer owns it; he is both the trustee and the owner. Spouses can be co-trustees. As a trustee of the property, the individual is still able to control the money, shift it around or change the terms of the trust. An individual can even name someone else as a trustee, and fire them if not satisfied with their management. Revocable trusts have many uses when it comes to asset management. If a person owns real estate or businesses located in several different states, a trust can make not only management, but also estate disbursement much easier. On the Chapter 7 United Insurance Educators, Inc. Page 243 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts management end, having a trustee who watches over the business in one state while the individual is in another can be a great advantage. Revocable trusts do not save taxes! All too often revocable trusts are thought to prevent the IRS from taxing assets. This is simply not the case. The IRS has been around for a long time. Congress would simply not allow individuals to bypass taxation simply by using a revocable trust. Any time a person retains the right to receive income, or decide how principal should be used, or even retain the right to vote stock in a family business, taxes must be paid. The Internal Revenue Service considers anyone who is able to change or terminate a trust to be the owner of the assets located in it. This is true even if someone else actually receives the income from the trust. There are trusts that can save or at least reduce taxes. Some of these may be: 1. Bypass Trusts: This type of trust can be set up to hold that portion of the estate that is exempt from taxes upon death of the first spouse by reason of the unified credit. The trust is designed to exempt the assets placed in it from estate taxation upon the death of the second spouse. This estate tax savings ploy can be accomplished with a general power of appointment trust or a qualified terminable interest property (QTIP) trust. 2. General Power of Appointment Trust: A distinctive characteristic of this type of trust is that it gives the surviving spouse the power to name, normally in a will, the ultimate beneficiary of the trust's assets. If the spouse fails to name a beneficiary of the assets, they will go to the beneficiary named by the spouse who died first. Two other essentials for setting up this type of trust is that it must give the surviving spouse a lifetime right to the income earned on the trust property, and it must find the trustee or surviving spouse the power to withdraw and use the trust principal for certain purposes. 3. Qualified Terminable Interest Property (QTIP) Trust: This type of trust allows the ultimate beneficiary to be named from the very start. The surviving spouse could not name another person. The lifetime right for the surviving spouse to receive income will qualify for the marital deduction, so the ultimate estate tax-saving features remain. This feature is like that found in the general power of appointment trust. So in essence a spouse can get income from the trust over their lifetime, but upon death, the principal in the trust passes on to whomever you choose, which is usually the children. Chapter 7 United Insurance Educators, Inc. Page 244 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 4. Irrevocable Life Insurance Trust: To avoid incurring estate taxes on life insurance proceeds, an individual can place the policies in an irrevocable life insurance trust. Doing this will prevent the heirs from having to raise money for taxes on life insurance income. The individual up all ownership rights when they use this type of trust. This would include the ability to borrow against the policies or change listed beneficiaries. If the policyowner dies within three years of setting up the trust, the insurance could be included in their taxable estate anyway. 5. Charitable Remainder Trust: This type of trust is for the people who are charitably inclined. The Charitable remainder trust offers a variety of advantages both during the person’s lifetime and when the estate is eventually settled. When this type of trust is set up, the property that the person wants to donate is put into an irrevocable trust. The income from this trust is distributed to those chosen, normally themselves or their spouse, but sometimes children are included. The trust's income is typically distributed to the creators and listed beneficiaries for their lifetimes, depending on what was initially set up. Once the last income recipient dies, the property in the trust is given to the charity or charities chosen. 6. Charitable Lead Trust: In many aspects, this type of trust operates in the opposite way from a charitable remainder trust. The income provided by property that is placed into a charitable lead trust is given to a qualified charity, rather than the donor. The charitable lead trust also includes the provision that upon the death of the donor, the property is to be given to specified non-charitable beneficiaries. Once the trust is enacted, the value of the property in the trust is no longer included in the taxable estate, but there is no immediate tax deduction granted upon opening the trust. Therefore, a charitable lead trust can provide significant estate tax savings while keeping the property in one's family. Remember though, that one gives up the income generated by the property for the rest of their life. Avoiding Probate Many people utilize a trust simply to avoid probate proceedings. Since a revocable living trust is a living entity, just because the creator dies does not mean that the trust dies also. Because the trust lives on, it is able to disperse property without any court proceedings even after the death of the testator or trust creator. In many situations, this can be a major advantage for an individual. If the trust was created for the benefit of others, it can continue to benefit them long after the Chapter 7 United Insurance Educators, Inc. Page 245 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts creator has died. The trustee(s) simply continue to administer the trust assets for them. If, on the other hand, the intent of the creator is to have the trust terminate at his or her death that can happen also without court proceedings. The trustee will simply follow whatever directions were made in the trust. It is true that transferring an estate at death through a trust is generally cheaper and faster than having an estate go through probate proceedings. Of course, the trust was also more expensive to set up and probably had expenses of administration as well. Even so, if a trust was set up, for example, to benefit the individual's children, the trustee can begin paying them income almost immediately upon the testator's death. However, if the individual's estate is part of a trust created by the will, the distribution may be delayed for months or even years until the estate is settled. Earlier we mentioned that a living trust might be used to benefit real estate or businesses located in multiple states. When the owner of these assets dies, probate could easily be required in multiple states if the assets were outside of a trust. By putting these assets into a trust, this can be avoided. However, few professionals recommend that a corporation be placed into a trust. Doing so creates multiple tax liabilities. Avoiding probate may save commissions paid to an estate executor under a will, but the estate will not be without expenditures. The estate must still pay any expenses due for legal and accounting fees. Additionally, the assets in the trust are subject to federal estate and state death taxes. Assets transferred to a revocable trust are not considered gifts under the federal gift-tax exclusion. They do qualify, though, for the $600,000 unified tax credit and the unlimited marital deduction. Revocable Living Trust Disadvantages Despite what some trust salespeople would have you believe, trusts can have disadvantages. To begin with, assets must be in a form suitable for trust management. This is probably the most frequent mistake made by many people. Some assets simply do not do any better in a trust, so the less expensive will is more sensible. Chapter 7 United Insurance Educators, Inc. Page 246 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts For example, Ezra and Hazel Dobson are husband and wife. All of their assets (their home, automobiles, bank accounts and so forth) are held jointly. Their pensions cannot be transferred to a revocable trust. In this situation, a revocable trust simply is not appropriate. It is expected that the coming years will experience multiple lawsuits regarding this point by state officials against those selling trusts. If an individual decides that it does make sense to establish a revocable living trust, it will probably be necessary to transfer a number of bank accounts or securities and set up a system for record keeping. If a new asset is purchased, that investment will have to be registered in the name of the trust as well. In some states the testator cannot be the sole trustee. In those states that require a co-trustee, the testator will have to tolerate another individual interfering in his or her financial affairs. Depending upon the situation, creating a revocable living trust can be expensive. There should always be an attorney involved. If an individual does not work with the attorney face-to-face it is not a desirable situation. Attorney fees can run from only a few hundred to several thousand dollars, depending upon the individual's personal situation. There may be additional costs to transfer asset titles to the trust. There will probably be real estate recording fees, for example. Depending upon who is chosen, there may be fees for trustees. Some organizations provide trustees for a fee. This would include banks and trust organizations. A family member may not charge a fee, but he or she would certainly have the right to do so. If the trust must file income taxes, there will also be fees to accountants or tax preparers. The will should be coordinated with the trust to avoid tax problems. Some of the advantages of the revocable living trust can be accomplished without actually creating a trust. For example, an individual can give another person a durable power of attorney. Power of Attorney A power of attorney is a legal tool used to give another person the power to act in another's behalf. The person given this power is called an agent or an attorney-infact. That person does not, despite this name, have to be an actual attorney; it can be any person of legal age. Chapter 7 United Insurance Educators, Inc. Page 247 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts A power of attorney is initiated simply by signing a prepared form obtained from a bank, brokerage house, attorney or legal supply store. Often even stationary stores carry these forms. The powers that are given to the agent or attorney-in-fact are listed specifically. A power of attorney may be extensive or quite limited, depending upon the desires of the individual. A person may only allow the agent to sign on real estate contracts, or he or she may be allowed to sign virtually any legal form. Again, it simply depends upon the desires of the individual. Although forms can be purchased, if there are going to be specific requirements and limitations, it may be a good idea to have a specially written form drawn up by an attorney. A simple power of attorney cannot be used after the death of the grantor. Additionally, they cannot be used if the grantor becomes disabled, unless the form specifically gives this authority. When a power of attorney gives the agent the power to act on an individual's behalf when they are incapacitated, that form is then called a durable power of attorney. Powers of attorney are simple to establish and should be part of every will. They are especially suitable if the grantor has only a few assets, such as Certificates of Deposit at the local bank or just a mutual fund or two. Powers of attorney are often short-lived documents. A power of attorney can be terminated by simply tearing up the legal document. Any person giving another a power of attorney in their behalf does want to be aware of some possible disadvantages. The agent can act while the grantor is still alive and make decisions that he or she may not approve of. Even though the agent is required to make all decisions for the benefit of the grantor, there are few safeguards to prevent the misuse of funds. Should that happen, the only option might be a lawsuit and if there is nothing monetarily to recover there is little point in suing. Some organizations and large institutions will not accept standard-form power of attorneys. If this is the case, these organizations and institutions usually have a form on the premises that the grantor can use. A few may require that an attorney draw it up. Furthermore, it is very important that more than one person be aware of a power of attorney that is in existence. If the grantor has a trusted attorney, he or she may even want a copy filed at his or her office. Chapter 7 United Insurance Educators, Inc. Page 248 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts If a power of attorney does not suit the situation, an individual may also allow the court to appoint a guardian, conservator or committee to manage his or her affairs. Guardians, Conservators & Committees Sometimes guardians, conservators and committees are appointed by the court simply because the individual did not make any other arrangements. Sometimes it is done because the individual or a member of the family or some other interested party requested it. If guardians are necessary family members, or other individuals acting on behalf of another, files papers with the court requesting a hearing. The papers generally specify the relevant facts about the mental and physical conditions of the person being represented. The papers would also address the individual's financial assets and liabilities. An application of guardianship may also set out a plan for managing the money and caring for the individual. It is common for the doctor to be called to the court to testify about the person's mental and physical condition. This would help to provide evidence that the individual is unable to care for himself or herself and his or her finances. In some states, this amounts to a legal declaration of insanity, but that is not true in all states. In some states the individual has little or no say in the hearing, even though it concerns him or her and his or her finances. In other states, such as California, the person must give their permission for a guardian to be appointed. In every state, the individual has the right to be represented by an attorney. If the individual does not have an attorney, the court will appoint one. The attorney is called the guardian ad litem or a special guardian. It is often assumed that only certain people are qualified to be a court appointed guardian, but this is not the case. Anyone can be a guardian. We often see cases on television and in the newspapers of multiple parties applying for guardianship when lots of money or other assets are involved. If the person is of legal age, most states allow the individual to choose or at least recommend their own guardian. It is actually advisable to list desired guardians in one's will while they are mentally competent. Often the individual knows better than the courts that would fairly represent them. Where the individual has not recommended a desired guardian, most state laws leave the decision up to the judge. Normally he or she will appoint a close family member, such as the spouse, adult child, or other blood relative. They are most likely to appoint a person the individual has already been living with, such as the Chapter 7 United Insurance Educators, Inc. Page 249 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts spouse. Some states require that the guardian reside in the same state as the individual being represented. Appointing a guardian is not an easy task. It can be complicated and costly. Most professionals feel that this situation is not desirable and recommend the establishment of joint accounts, established power of attorney or a living trust instead. Still, it is an option. When an individual believes that relatives may try to have a court declare them incompetent for financial reasons, attorneys often recommend that a revocable living trust be set up immediately naming the individual and a co-trustee of their choice. That allows them to retain their income for life without allowing the suspected relative or relatives the satisfaction of gaining control. Trusts, like wills, can be challenged in court, but a trust is very difficult to successfully challenge since it is a private document. If the individual cannot see what the trust states, it is very difficult to challenge. Irrevocable Living Trusts There is another type of trust that is created during one's lifetime. It is called an irrevocable living trust. Any agent selling trusts absolutely must understand the differences between a revocable and irrevocable living trust. An irrevocable living trust will shift the individual's assets for use by a beneficiary and remove the assets from the estate. When an individual cannot change the terms of the trust and retains virtually no power over the assets, the trust is irrevocable. Revocable living trusts are used primarily for asset management. An irrevocable trust, on the other hand, has several other uses. An irrevocable trust can be used for asset management, but it is usually done for someone other than the trust creator, whereas a revocable trust usually manages the assets for the trust creator. Other uses include the removal of property from the taxable estate, which saves estate taxation, and also saves income tax while the creator is living. The revocable trust is most often used for asset management and the irrevocable trust is used primarily for tax minimization. When a trust is used for tax minimization, it is always necessary to shift control of the asset or assets to someone else and the grantor and his or her spouse must give up the right to income from the trust. Many people do not want to do this for many reasons. We do not always know what the future will bring. To completely give away assets is not Chapter 7 United Insurance Educators, Inc. Page 250 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts always something that a person feels comfortable with. For this reason, irrevocable trusts are often used for other reasons and not tax minimization, even though that is a possible use. It is more common to see an irrevocable trust used to benefit specific people. A trust allows an individual to give to beneficiaries, during one's lifetime, money that would otherwise have not been transferred until death. The trust can continue to shelter the money for the beneficiary protecting them from outside influences. For example, Lucy has a grandchild she feels very close to. Even though she loves this grandchild, Lucy has seen evidence that her grandchild is not responsible with money. Lucy feels that the grandchild would quickly spend all the inheritance that she plans to give her. Therefore, Lucy sets up an irrevocable trust to manage the money and give it to her grandchild gradually in a responsible manner. It is Lucy's hope that over time her grandchild will learn to be more financially responsible, but in the meantime Lucy wants the money partially available. A trustee will follow Lucy's instructions and give the grandchild a monthly allotment. Neither the grandchild nor any creditors can touch the money in the trust. A primary reason irrevocable trusts are used is for Medicaid protection. Currently, Medicaid cannot touch funds placed inside an irrevocable living trust, but Medicaid can tap funds placed in a revocable trust. A revocable trust can be tapped by creditors, but an irrevocable trust cannot. Despite the advantages of an irrevocable trust, there are certainly some disadvantages also. Creating an irrevocable trust is a serious step to take. Once it is set up, it is very hard or even impossible to undo. Sometimes only court proceedings can reverse an irrevocable trust. The court proceedings are time consuming and costly. Sometimes an irrevocable trust can be terminated if all the beneficiaries give their consent to do so. However, if one of the beneficiaries happens to be a minor child, including unborn children, this may not be possible. It is very important to consider all areas before enacting an irrevocable living trust. If the desire is simply to save or minimize taxes, the individual wants to be sure that he will not need the assets in the future. There is no way to know what will happen years down the road. Chapter 7 United Insurance Educators, Inc. Page 251 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts It is also very important to completely understand all the powers retained and given up. For example, if an individual creates a trust with the intention of primarily benefiting the children, but still maintains control of the income and disposition of the principal, he or she may be in for a nasty surprise. He or she will have relinquished control over the assets, but will still be responsible for paying the income taxes. A person who is a trustee of a trust they have created may also still have to pay income taxes. This is true even if that person is not receiving any of the income being generated. In addition, if the trust creator holds on to the purse strings of the assets in the trust, he or she may also be subject to estate taxes; something that the creator probably thought they were avoiding. Another consideration must be looked at if the trust creator is married. If a husband and wife own property jointly, both of them must create the trust. Depending on how the trust is drawn up, this could mean that the assets in the trust wind up in the estate of the spouse who dies last where they would be subject to estate taxes. This is usually an unintended consequence of a joint trust. Some real estate groups do not allow property to be held by a trust. This is often seen in cooperatives and condominium apartments. In addition, if property is mortgaged, before it can be transferred to a trust, it may be necessary to get the permission of the bank or mortgage company. If property is put into the trust successfully, refinance loans are often hard to obtain. Types of Irrevocable Living Trusts There are several types or intentions of irrevocable living trusts. They include: 1. Medicaid qualifying trusts, 2. Trusts for children and grandchildren, and 3. Grantor-retained interest trust Unfortunately, some feel it is better to have the government pay for their longterm care needs than to personally fund it. Some people try to avoid having to "spend-down" to required Medicaid levels by simply hiding their assets in a living trust. A revocable living trust will not hide assets. Even attempting to use an irrevocable trust for this purpose is tricky. All rules and regulations must be Chapter 7 United Insurance Educators, Inc. Page 252 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts conformed to and these can vary from one state to another. States have been closing loopholes that have allowed individuals to hide personal assets and tap into tax dollars through Medicaid. Today, even having substantial home equity can prevent Medicaid qualification. To qualify as a Medicaid resistant trust, neither the creator nor the trustee can have any control over the assets in the trust or over the income they generate. If either the creator or the trustee does have control, then Medicaid counts both the income and assets in determining the individual's eligibility for benefits. Giving up all control preserves the savings and assets for the individual's heirs. Having done this, however, the individual cannot tap the funds, neither the principal nor the interest, for any personal reason. There are often other qualifications for Medicaid as well. Assets must be transferred long before applying for Medicaid (several years prior). The assets must also be transferred for their fair market value. While this does not usually apply when transferring to a trust, it would apply if the assets were being transferred to an individual, such as a child or other relative. There may be cases where asset transfer time requirements might not apply. If an individual has been receiving care in a Medicaid-approved facility, such as adult day care center, it may be possible, depending upon the state of residence, to transfer assets one day and begin receiving Medicaid the next. Since such circumstances are impossible to predict, it is better to be preparing in one way or another. Irrevocable trusts are commonly set up for the benefit of children or grandchildren. Often these are intended to pay for college. The gift-tax exclusion allows an individual and his or her spouse to give a specified amount each year to the trust and escape gift taxes. By shifting some assets the couple may also avoid taxes on the income these assets generate. Again, however, the husband and wife must give up all control over these assets. That includes both the asset and any income it generates. The children, grandchildren or the trust itself will be responsible for any income taxes that come due. Often the children and grandchildren, or even the trust, are in a lower income tax bracket, so this is actually an additional advantage in many cases. Chapter 7 United Insurance Educators, Inc. Page 253 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts If the child or grandchild is over the age of 14 and the trust is used for such necessities as food and clothing, the IRS usually considers it to be the child's and also taxes it. As we stated, many of these trusts are established for college funds. Often those creating these trusts do not realize that the Internal Revenue Service has ruled that income used to pay for a grandchild's college fees will be taxed to that child's parent, even if the grandparent paid the cost. The third reason irrevocable trusts are often established is for grantor-retained interest trusts. This type of trust is usually referred to by the acronym GRIT. This is an irrevocable trust created solely to save taxes. The grantor retains the right to receive an annuity or percentage payment from the trust for specific time period (generally no more than 10 years). If the individual lives for the entire tenyear period (or whatever period was stated), he or she has no further interest in the trust. At the end of the stated time period, the assets in the trust pass on to the named beneficiaries. If the individual dies during the stated time period, the assets go to his or her estate. If an early death occurs, there may not be savings on estate taxes. Wealthy people use GRITs to save estate taxes, so their assumption is that they will live to collect the payments during the time period stated. People who are not wealthy do, however, also use GRITs. Tax savings come about because the individual (the grantor) is making a gift of the discounted future value of the property put into the trust. At the stated time period when the trust ends, the individual has removed assets from his or her estate (having put them into the irrevocable trust). Any increase in value was also in the trust, which benefited the estate. Many people put their home into a GRIT, but this should not be done without receiving expert tax advice in advance. Be sure the person giving the advice is well qualified because putting real property into a trust can be tricky and, of course, rules do change as well. It should be noted that GRITs are generally only used by individuals whose estate will be financially large. If the estate is too small, the charges associated with establishing and maintaining the trust will eat up any tax savings. Chapter 7 United Insurance Educators, Inc. Page 254 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Uniform Gifts to Minors Sometimes it is not necessary to utilize a trust to accomplish a particular goal. Rather than using a trust document, a gift may be made by utilizing the Uniform Gifts to Minors Act. This works especially well if the grantor has little money to spare, but would still like to give something to a grandchild. A Uniform Gifts to Minors account may be set up at a local bank or brokerage firm with any amount of money or securities. Depending upon the date of residence, the grantor may be able to transfer insurance policies, real estate or even limited partnership interests to a Uniform Gifts to Minors account. There is no limit as to how much can be contributed. If desired, the grantor could give the money or assets to a "custodian" who would then be required to use it in the child's behalf for health, welfare and education. In fact, the grantor can be the custodian himself or herself. Most experts do not recommend that, however. When the child attains legal age in their state of residence, the money remaining in the account automatically belongs to that child. Many people feel this is a disadvantage of Uniform Gifts to Minors accounts. A child who has just turned 18 (or 21 in some states) may not be able to handle large sums of money with wisdom. As a result, depending upon the child, a trust may be the better choice. Testamentary Trusts A testamentary trust created under an individual's will is always irrevocable, but it can be changed by changing the will while the creator or grantor is living. After the death of the creator, however, no one can change the provisions. Testamentary trusts, since they are irrevocable, can save estate taxes and preserve assets. There are different types of testamentary trusts. One type is a Credit Shelter or Bypass Trust. These trusts are designed to take advantage of the federal unified estate and gift-tax credit. They allow over a million dollars in assets left in trust by one spouse for the other to escape estate taxes in the survivor's estate. Chapter 7 United Insurance Educators, Inc. Page 255 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Another type of testamentary trust is the Qualified Terminable Interest Property Trust (called a Q-TIP trust). The Q-TIP trust is commonly used and most likely to be recognized by name. In the Q-TIP trust, all the income from it must be paid to a spouse and the executor of the estate is responsible for making sure that the trust is eligible for the marital deduction, thus exempting it from the gift or estate taxes. The assets in the Q-TIP trust are taxed in the spouse's estate. As an example: Mildred and Bob have been married since they were childhood sweethearts. Bob has always handled the finances and done very well financially. Bob is concerned that Mildred, while a very smart woman, does not have the experience to manage the finances. This may especially be true because her health is not good. Bob decides to create two trusts under his will: a Q-TIP and a bypass trust. Bob names Mildred and a trust management firm as co-trustees. Mildred will receive all the income from both trusts and the trust management firm can tap the principal, if necessary, for Mildred. The assets in both the trusts will escape federal estate taxes, due to the marital deduction. When Mildred dies the assets in the bypass trust will also escape taxation, but those in the Q-TIP trust will not. The assets in both the trusts will go to her sons when Mildred dies. Another type of testamentary trust is the Q-DOT or Qualifying Domestic Trust. This type of trust is not often necessary, but if an individual's spouse is not a United States citizen, it may be the best choice. The Q-DOT preserves the marital deduction for spouse's that are not citizens of the U.S. As you may know, the marital deduction is not available under normal circumstances to spouses who are not citizens. Without a Q-DOT the portion of the individual's estate that exceeds the unified credit would be subject to federal estate taxes. The Q-DOT is similar to the Q-TIP in that the surviving spouse must receive all the income during his or her lifetime and the executor of the estate must choose to qualify the trust for the marital deduction. It is very important to seek qualified legal and tax advice before establishing a Q-DOT since rules do change. Chapter 7 United Insurance Educators, Inc. Page 256 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Combination Trusts As we mentioned, combination trusts combine qualities of both the living trust and the testamentary trust. An individual sets them up while he or she is still alive, but they do not become effective until after the creator's death. Insurance trusts are often combination trusts. When setting up an insurance trust, there are three choices: 1. An individual can establish a revocable trust that does not actually own the insurance policy. The trust is named the beneficiary of the policy, so when the individual dies, the trust collects the proceeds. This type of trust is inactive, or non-funded, during the creator's lifetime. When death occurs and funds are deposited into the trust, it then becomes a funded trust. This trust could also receive other assets and help eliminate some of the delay and expense of probate, if that was desired. A non-funded trust may also be called an empty trust. 2. An individual could set up a revocable insurance trust that does actually own the insurance policy. If this is the case, ownership of the policy must actually be transferred to the trust. The individual must give up any rights associated with ownership of the policy, such as the ability to change beneficiary designations. The trust can buy the policy, but the individual will have to pay the premiums. 3. An individual could set up an irrevocable living insurance trust. The primary purpose of such a trust would be to save estate taxes. The trust owns the policy, which means that the individual has given up all rights of ownership, such as the ability to change beneficiary designations. In addition, the individual must give up control over the trust and could not, for example, be a sole trustee. The insurance policy is removed from the taxable estate and also from the estate of the spouse and beneficiaries. It belongs solely to the trust. As always, an attorney should draw up this trust. Any time assets are removed from an estate there may be gift-tax implications. Therefore, if an individual is considering an insurance trust it is probably best to have the trust buy a new policy rather than attempting to transfer an existing policy. If the individual seems set on using an existing policy, borrow the cash value before putting the policy into the trust. This will eliminate the potential for gift taxes. It should not be forgotten, however, that any outstanding policy loans would reduce the amount of death benefit. Other assets that were also put into the trust can pay Chapter 7 United Insurance Educators, Inc. Page 257 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts the insurance premiums. If the grantor of the trust pays the premiums, they may be considered gifts to the trust and may, therefore, be subject to gift taxes. In larger estates, premiums may also be subject to generation-skipping taxes. Whatever type of trust is utilized, it is vitally important that it be properly drawn up. Far too many trusts are improperly written by people who proclaim him or herself an "expert." Many law and tax professionals expect the future to bring multiple lawsuits from beneficiaries who feel the sting of improperly written trust documents. There are many uses for insurance trusts. Perhaps one of the most widely stated reasons for an insurance trust has to do with second and third marriages. It is now common for an individual to have children from a previous marriage. While he or she may want to leave the estate to their spouse, they can still remember their children from former marriages by creating an insurance trust. The insurance proceeds will go to the children, while the estate assets will go to the current spouse. Trust Record Keeping Revocable trusts gained great popularity in the 90’s. Virtually everyone was selling them from insurance agents to accountants. Even software programs were being marketed to the consumer so that they could “write” their own revocable trust. For the most part, little information was gained by the consumer who often ended up with a worthless, non-funded trust. Even when some assets were transferred to the trust, there was often little understanding as to why it was done. Whether the trust is revocable or irrevocable, good record keeping is necessary. In fact, many of the trust advantages will be lost if records are not kept properly. Commingling trust assets with non-trust assets could even render the trust ineffective. Trustees In many states, the creator of the trust may act as the sole trustee and this is often done. In fact, the creator may be one of the trustees in either a revocable or irrevocable trust even if he or she retains no interest or control. Even if the individual's particular state does not allow them to be the sole trustee, he or she may still share the responsibilities with another party, such as a bank or other individual. Chapter 7 United Insurance Educators, Inc. Page 258 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts If the trust creator cannot be the sole trustee, or does not desire to be, there are many good alternatives: 1. An adult child or close relative is a common choice. If this is done, do try to avoid conflicts of interest. A beneficiary should never be named as trustee. Anyone who would benefit from the estate should be avoided as trustee because their goals could certainly be different than those of the trust creator. 2. A professional person, such as an attorney, accountant or professional in the same field as the trust creator. It is not recommended that one of these professionals be the only trustee, since professional fees could be unfairly charged. 3. A bank or trust company is often a good choice for a co-trustee. They tend to know the duties well and are prepared to perform them. It should be noted, however, that banks and trust companies do charge for this service. If a bank is chosen, be sure to check their investment history. Not all banks are experienced enough to handle a large trust so this should also be considered. Trusts definitely have a place in estate planning. However, a simple will is often adequate and will save the expense and administration of a trust. The most effective estate-planning specialist will understand which tool is most appropriate in individual circumstances. Any professional that believes the same tool is correct for each individual is not really an estate planner. Rather, he or she is a salesperson. Planning on Death Everyone knows they will die one day, but far too many people never plan for the event. Estate planning and retirement planning go hand-in-hand. Estate planning refers to death planning whereas retirement planning refers to life planning. Estate planning includes many things, among them a will, gifting, trusts and tax minimization. Most estates do not end up paying federal estate taxes, but there may be state death taxes and both state and federal income taxes. When planning ahead for one's death, it is often difficult to be objective. Therefore, experts generally recommend that one use the services of various specialists. These normally include an insurance agent, an attorney, and a CPA or general accountant. The attorney is almost always necessary since even simple estates need to follow the letter of the law. It is possible in many states to write Chapter 7 United Insurance Educators, Inc. Page 259 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts one's own will. However, if an individual's financial circumstances include more than one marriage, children from any marriage, interest in a closely held corporation or partnership, investment real estate or significant assets in more than one state then an attorney is absolutely essential. In addition, if the individual expects the value of their qualified pension or profit-sharing plan to exceed $100,000, it is necessary to have an experienced accountant or tax advisor involved. There are several things to focus on when estate planning: 1. Recognizing the appropriate beneficiaries; 2. Selecting the correct estate planning tools, such as wills or trusts; 3. Obtaining competent managers for trusts and so forth; 4. Providing sufficient liquidity of assets to meet death obligations; and 5. Recognizing and planning for special situations or responsibilities, such as a handicapped child. Occasionally, a person may resist estate planning because he or she feels it will be costly. Actually, NOT doing any estate planning will cost much more than the fees involved in a proper plan. The actual monetary cost will vary depending upon many factors, such as the complexity of the estate, where the individual lives and variations in fees from one area to another. Some attorneys charge relatively small fees for drawing up a will because they feel it will lead to other business. On the other hand, if the attorney insists upon being named the executor of the estate, a cheap will could end up being very costly in the end. Some lawyers charge a flat fee for a will; others charge by the time involved. Revocable and irrevocable trusts will be more expensive than a will. A will or trust can be a powerful, useful tool in estate planning. For years following their death, a person may direct the management of their money and other assets. Chapter 7 United Insurance Educators, Inc. Page 260 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts The ultimate test of a will is: Does it seem basically right and fair? It cannot be denied that it is the right of each person to do as they wish with their possessions. When it comes to wills, however, there are laws that apply. A legally married spouse cannot be cut out of a will entirely, for example. Generally, at least one third must go to the spouse. Some states require half of the estate go to the legally married spouse. Most statutes also state that all children must be given an allotted portion. As soon as reasonable, it is wise to share a will's contents with the adult children. Many people still keep their wills a deep, dark secret. This is not only foolish in most situations, but also groundless when considering the laws that exist to protect all parties. Wills first came into being as a way of giving peace of mind to those writing the wills. The primary concern should always be in accomplishing what is considered best for all parties concerned. Some of an individual's property will automatically pass to others whether or not a will exists. For example, joint accounts with right of survivorship pass to the surviving joint owner. Joint Accounts Establishing a joint account at a bank or a brokerage is one way of managing one's money. Deciding who will manage our money when we die is part of estate planning. When a joint account is set up, the individual signs an authorization card giving one or more joint owners the right to withdraw or deposit funds in the account. If the account has two owners, either one can withdraw all of the assets in the account for any reason. In most cases, however, an owner who did not contribute any funds to the account cannot keep more than half it's value. In any case, when one of the owners dies, the remainder of the account value immediately belongs to the other. In some states, the new owner may need tax waivers to use the money if the account is large. There may be estate taxes, which the new owner would be liable for, depending on who contributed to the account. Joint accounts are commonly used between husband and wife. As parents age, it is also common for a child to have a joint account with his or her parent. This enables the child to make deposits and write checks as necessary when the parent is no longer able to do so. Chapter 7 United Insurance Educators, Inc. Page 261 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Even though there are many valid reasons to have a joint account with another person, there can also be some drawbacks. We all want to believe that we can trust our children, but that may not always be true. An individual who has a joint account needs to realize that the person chosen as the joint owner has the ability to raid the account at any time and to take all of the money in it. Therefore, joint account owners may want to also keep a separate account for the bulk of their money. Sometimes a joint account can mistakenly circumvent the will. For instance, suppose Jane Jones states in her will that her children are to share equally at her death. The son that lives closest to her, however, is a joint owner in her checking and savings account. Since the will governs only property that goes into probate, the money in the joint account will not be covered by it. Therefore, Jane's son will get his share of the rest of her estate plus the amount in the joint checking and saving account. Such cases cause family fights in probate court every day. Some elderly citizens mistakenly believe that a joint account will help them qualify for Medicaid and protect their money at the same time. Fifty percent of the money in the joint account belongs to each individual and Medicaid can use that money if it would legally apply. This is true even if the individual on Medicaid did not contribute to the joint account. Do not confuse a joint account with rights of survivorship with tenancy in common (another device for transferring assets). A tenancy in common states that each person owns half of the assets, but at the death of either owner, the survivor will only receive the half he or she already owned. The other half of the money goes into the estate of the deceased. Neither are joint accounts the same as accounts that are being held in trust for another. With trust accounts, an individual may have control over the money, but it is not theirs to use. Chapter 7 United Insurance Educators, Inc. Page 262 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Choosing an Attorney Choosing an attorney can and should be a major decision. If a person suffered a stroke, that person would seek out a cardiologist--not a podiatrist. Both are doctors, but only one specializes in hearts. The same concept applies to attorneys. Seek out the attorney who specializes in your needs and the needs of your client. An attorney has a high fiduciary duty in every client relationship. The attorney often speaks for his or her client. The attorney is, in fact, the very first fiduciary in the sequence of a will or trust, death, administration and distribution of an estate. Until recently, it was difficult to find a "specialist" when choosing a lawyer. Every lawyer professed to be a specialist at all things. Many still try to do whatever comes their way. An attorney or law firm that specializes in estate planning is a must. Any attorney can write the standard estate planning documents, such as a will or simple trust, but few are qualified to actually design an estate plan. There are thousands and thousands of income tax, estate tax, and gift tax rulings every year. Realistically, an attorney that does not specialize in this field cannot be expected to keep up with all of these rulings. Of course, we would expect a specialist to keep abreast of all changes. For most lawyers, estate planning is only a small percentage of his or her overall business. Because so many consumers believe that estate planning is costly, few actually take the time to seek out a specialist. An estate-planning specialist can almost invariably save your clients in taxes many times the cost of developing a program for his or her estate. If a person is not familiar with a good estate-planning attorney, start to look for one by asking around. Ask your bank; ask a businessman; ask your friends. Get several names. Then get on the telephone and call the names you have. Ask Questions. Do not hesitate to ask about schooling specifically in tax planning and trusts. Never go with any attorney who does not have your fullest confidence. Even if it is only a "feeling" of distrust, go to another attorney. The task of finding the type of specialist desired can be a most difficult one. The Bar Register, published annually, includes only those attorneys who possess a professional reputation. That does not necessary measure their actual competence in estate planning. Even so, it is certainly a good starting point. Chapter 7 United Insurance Educators, Inc. Page 263 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts The Martindale-Hubbell Law Directory lists every attorney in the United States and rates his or her legal ability with the statement: "No arbitrary rule for determining legal ability has been formulated, but ten years' admission is the minimum required for the legal ability rating of 'a' (very high), five years for the 'b' (high) rating and three years for the 'c' (fair). Obviously, this is more a listing of time served than legal ability. Also listed will be a biographical section that lists legal education, public offices held and association memberships. Special Provisions A tightly drawn legal will contains a residuary clause. This pertains to what remains after the rest of the estate has been distributed or paid out. Generally, a paragraph is included to direct the state in the rare event that all of the family is wiped out together. In this event, a charity is often named. Since a will is a personal document, there is often a need for special provisions. Generally, exceptional or special provisions fall into four groups: 1. Personal; 2. Beneficiary arrangements; 3. Property distribution; and 4. Family and public relationships. Under the personal category, it is easy to understand why personal situations might affect the testator. A nurse or housekeeper who has stayed with the family through all situations may certainly deserve to be recognized in the will. Often it also serves to keep a person's loyalty when they know that loyalty will be financially recognized. Still under the personal heading, many people also like to include their funeral arrangements in their will. Sometimes, they simply state their funeral wishes with no actual arrangements having been made. Frequently, however, the will is not read until days after the grave is closed. Therefore, the testator needs to make their wishes known to family and friends. It would also be wise to record their wishes elsewhere. Chapter 7 United Insurance Educators, Inc. Page 264 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts It is also, as a personal choice, becoming increasingly popular to donate, in part or whole, one's body to medical science or to others. With so much in the news about people who can live only with organ transplants, it can be expected that more and more testators will make provisions for this in their wills. As with funeral wishes, these types of gifts need to be common knowledge among friends and family, especially with organ gifts where timing is so often critical. Many states now list organ donors on their driver licenses. The second group, beneficiary arrangements, often ties into the first group of personal wishes. If the testator wants to make a lump-sum bequest to another person who has a shorter life expectancy, some special considerations may need to be considered. This might be an older sister or brother, or someone with severe health conditions. Then the question becomes one of good sense. Why leave a person something he or she probably will not live to enjoy? Sometimes, a better choice is to put the money into a financial vehicle that can be used prior to the testator's death. An annuity is often used for this purpose since the money can revert back to the testator upon the annuitant's death. Another problem that can come up when designating beneficiaries arises when the beneficiary is a mentally or physically handicapped child. Sometimes it is not merely a matter of willing financial assets, but willing them in a way that will best protect that child. This is one situation where a living trust may be called for, even if the estate is relatively small. Providing funding is often not the main concern for the parents of a handicapped or mentally challenged child. Their main concern may be who will care for that child. Sometimes an estate is set up to tie a caregiver into it. For instance, it may financially aid a sibling who provides that care for their disabled sister or brother. When the estate is small, it can be extremely difficult to provide for a disabled child. There simply may not be enough resources to do any long range planning. In this situation, it is wise to investigate state and federal programs that may be able to help the disabled child. Some examples of providers of these programs are: Chapter 7 United Insurance Educators, Inc. Page 265 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 1. Medicaid (medical care for all ages). In California, it is referred to as MediCal. 2. The Department of Health, Education and Welfare. 3. The Old Age and Survivors Disability Insurance Program under which a disabled child may be entitled to benefits. 4. A federal-state program of assistance known as Aid to the Permanently and Totally Disabled. 5. Benefits under GI insurance policies and other veteran's benefit programs, such as Orphans Educational Assistance. 6. If either parent worked for the railroad, The Railroad Retirement Act. These programs listed are only some that might be available. The various programs available are in a constant flux. Inquiries into the programs available could result in provisions in the will that might otherwise have been overlooked. Still under beneficiary arrangements comes the Spendthrift Clause. This clause is designed to prevent claims by third parties from touching trust assets. It does not necessarily mean that the beneficiary is not financially dependable. It is simply a protection against those who may want to tap into the funds, such as salespeople or creditors, while still allowing the trustee to provide for necessary living expenses. If a spendthrift clause is used, it should be expressly inapplicable to those portions of the document establishing or relating to a Marital Trust. Otherwise, tax benefits may easily be lost. Sometimes, a testator may include a provision in his or her will regarding the possibility of one of the beneficiaries becoming disabled after the will was written. Generally, they direct a trustee to make payments directly to those supplying that beneficiary with goods or services. The trustee is then entitled to protection against the claims of other disgruntled beneficiaries who feel that the trustee was too generous in caring for the needs of the one beneficiary who became disabled. The trustee must still, of course, act in good faith. Under the third group, property distribution, some types of property need special attention. This is true of both published and unpublished manuscripts, compositions, and artwork of writers and artists. A special literary executor with authority to handle all matters affecting artistic property needs to be named. Chapter 7 United Insurance Educators, Inc. Page 266 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Many people own art objects. This may also include special pieces of furniture, silver, or other items, which should not be sold as simple possessions. The high cost of storage can be saved and the lives of the beneficiaries can be brightened if such items are specifically mentioned in the will. Generally, wills make these items available for use and enjoyment directly by the beneficiaries. Every person has personal items that they hold dear. These items may or may not be valuable. Often a person's favorite things should not be wholesaled into the residue of the estate. Say, for example, that the wife dies and the husband remarries. There will undoubtedly be items she would not have wanted another wife to use. Had she specified in her will specific people these items should have gone to the matter would be much simpler for the husband to handle. The wife should not only make mention of special items in her will, but also make it known to family members. Not only is this wise legally, but it will also go a long way in keeping family peace in the event of her death. A dear possession for many people is their pets. All too often, these important family members are forgotten in the will. This is certainly understandable since wills are so often written prior to obtaining the pets. If other family members are equally attached to the pets in question, there may not be any problem of continued care. Unfortunately, this is not always the case. Care for pets must cover three time periods: 1. Prior to the death of the testator, when critical illness may prevent proper care of the pets; 2. During the interim months of postmortem management; and 3. For the rest of the pet's life once the will and distribution of property is completed. Sometimes, one simple arrangement covers all three periods; sometimes, it takes two or even three separate arrangements. If a trust is established, the trustee will need to have specific instructions as to the financial arrangements to assure proper care of the pets. Of course, the difficulty of the situation is obvious. No matter how well a person attempts to protect and provide for the pet, that pet cannot speak up for itself. If the pet's rights are violated, the pet has no legal recourse. The plan is really an act of faith, in many ways. The ability to actually offer legal protection is limited since it Chapter 7 United Insurance Educators, Inc. Page 267 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts is not likely that any person will care about that particular pet as much as it's original owner. The best protection for pets is friends or family who act, not on legal grounds, but out of love for the pet and the pet's previous owner (the testator). Sill under the third division of property, there sometimes occurs what is called ademption. This means that a specific bequest of a will is no longer possible. The reason varies: the property may no longer exist; it may have been previously given away or sold; or the value may no longer exist in the case of some types of assets. Therefore, the will needs to include instructions in the event that the property, for whatever reason, cannot be transferred to the beneficiary as the will directed. Some wills direct a cash value if the item is no longer available. Any debts against the property must also be addressed in the will, as might be the case with real estate or an automobile. The will must specify whether or not the estate is to pay off the debt prior to transferring the title to the beneficiary. When making any specific bequest, all factors need to be stated clearly. This is why the "do-it-yourself" wills and living trusts often cause more problems than they ever solve. It is not unusual for a testator to want to "forgive" an existing debt when distributing property through a will or trust. If the testator does wish to do so, it is necessary to be very clear in the will as to how it should be accomplished. There can be so many small technical issues that it may have been wise to forgive the debt before death. Anytime this is considered, a tax specialist should probably be consulted for the best tax results. The fourth group, family and public relationships, was originally rooted in the belief that estates pass primarily to the eldest son. Seldom was it passed on to a daughter, eldest or not. This was done to ensure that the family, its name, and status continued through the generations. Now, estates tend to be more of an equality issue. Still, many family-owned businesses continue to be given cash equivalents. Unfortunately, some testators still want to make their will an occasion to denounce certain family members. This is an outdated way to write a will and is often considered more of a statement about the testator's personal shortcomings than a flaw on the beneficiary. If a testator truly wishes to exclude family members it needs to be well thought out and reviewed often. Anger present today may not exist at the time of death. Often anger ends just prior to death; changes in the will are not possible at this point, or at best difficult to achieve. Chapter 7 United Insurance Educators, Inc. Page 268 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts In some jurisdictions, children as well as the spouse, receive a statutory minimum even if the testator tried to prevent them from receiving anything. It is true, however, that a testator has the right to NOT bequeath. Except for spouses and, in some states, children, the testator can simply not give anything to a family member. If this is the desire of the testator (and he or she wishes it to hold up if contested), it must be legally written. If all sisters and brothers are mentioned except one, for example, an attorney could successfully argue that it was merely an oversight or a clerical error. Therefore, as a legal precaution, that one excluded sibling needs to be specifically mentioned as disinherited as a matter of record. Some wills include a clause or two stating that anyone who contests the will receives nothing or a trivial amount. Due to state laws governing wills, such a nocontest clause must be very carefully thought out. Often a kind, well thought-out will can prevent someone from contesting the will in the first place. If the testator avoids excessive eccentricity in his or her will, it will also make a will more difficult to contest. A testator who makes extremely unusual bequests may make himself or herself look senile and invite a will to be contested. The types of property owned will play a key role in the will or trust. Property is anything capable of being owned. This may include material objects held in outright ownership or the right to possess, enjoy, use or transfer something. There are two classes of property: 1. Real Property, and 2. Personal Property. Real property is land and all things that are permanently attached to that property, such as a home, garage, trees, shrubs, growing crops, and so forth. It does not include a mobile home, unless it has been put on a permanent foundation. Personal property may be either tangible or intangible. Both types include any property that is not "real" property. Tangible property can be touched, felt, and seen. This would include motor vehicles, furniture, clothing, etc. Intangible property has no intrinsic value. This would include bonds, mortgages, and stocks. Chapter 7 United Insurance Educators, Inc. Page 269 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts In most states, there are assets that speak for themselves regarding who are to be their new owners. These items pass outside of a will or trust because they have a named beneficiary. Only if the beneficiary stated is the "estate" will they pass through the probate procedure. Insurance policies come under this situation. Also included, as previously stated, are joint bank or brokerage accounts with the rightof-survivorship. Estates generally involve ownership interests in real property. Items that list beneficiaries pass outside of living trusts and wills. This would include insurance contracts where beneficiaries are stated. There are three main types of estates: 1. Fee Simple Estates, 2. Life Estates, and 3. Estates for a Term of Specific Years. Fee-Simple Estates mean that there is an interest in the property (real property) that belongs to an individual, then to the heirs forever. For example, Sam Jones dies. In his will he leaves his home to his son, Howard Jones. When Howard dies, his will leaves the house to his daughter, Jane Jones. This might continue through generations. In a Life Estate, an individual has absolute right to possession, enjoyment, and profit from the property for the duration of his or her life. The person's legal interest in the property ends at their death. For example, when estate owner Sam Jones dies, his will states that his home goes to his son, Howard Jones. When Howard dies, however, ownership goes to a person specified in Sam's will, not to a person named in Howard's will. Howard never had a legal right to pass on the home according to the terms of Sam's will (the original owner). The owner of a Life Estate for his own life has no interest in the transfer at their death. A life estate can be measured by the tenant's life or by the life of another person, as designated by the will. An estate for a term of specific years sets the interest in the property for a set amount of time. If a tenant dies before the end of the specified period of time, the right to possess the property for the rest of the term will be determined by the will. Of course, the tenant has no right to transfer the property either during his or her Chapter 7 United Insurance Educators, Inc. Page 270 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts term or at the close of the term. The will states what is to become of the property at the end of the term. For example: estate owner, Sam Jones, specifies in his will that his son, Howard Jones, may have possession of the home for five years. At the end of those five years, Sam specifies that the home revert to Sam's grandson who turns 21 years old at that point in time. Sam's grandson would be called a Remainderman. He received ownership of the home only when the five years were up. Sam's grandson had a vested interest because his right to receive property at a specified time was fixed and absolute. Some wills may put a condition upon receiving property at a specified time. This is called a Contingent Interest. For Example: suppose Sam Jones said his grandson could have the house in five years only if he were married. Remember that a contingent interest may or may not materialize. If Sam's grandson had not married by that specified period, most wills would then state another person to receive the property or it would remain with Howard himself. If the grandson must be married at a specific time to inherit the house that would make him a contingent remainderman. Some wills may have Reversionary Interests. This means the property owner transfers the property while still living, but reserves the right to have all or part of the property returned. Reversionary Interests may be either vested or contingent. One point to keep in mind regarding remainder and reversionary interests - they must be carefully structured to avoid the tax liability of incomplete transfers. The property may be taxed to the original grantor as if the grantor were still in possession of the property. Special Agreements Agreements often control how a will is written. There may be an agreement, for example, to supply college funding for a grandchild in return for care during the individual’s last years. Also, several types of ownership are so well aimed at estate planning that they require special attention in a will. A legally binding agreement regarding mandatory provisions of a will is useful to both parties involved. The Chapter 7 United Insurance Educators, Inc. Page 271 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts disadvantage is that the will takes on an undesirable finality. To make any changes requires a mutual consent. A type of agreement used more and more is Antenuptial Agreements. Many older people are now involved in second and third marriages where both husband and wife have grown children. It often prevents problems and misunderstandings when Antenuptial Agreements keep the husband's and wife's property separate. If either party dies, their property reverts to their own children rather than to their spouse. Of course, an Antenuptial Agreement can bequeath property to anyone, but typically, it goes to the person's direct family as in this example. These types of agreements can be especially important in community property states. There can be two types of property owners. The Legal Owner is the most common type. As implied, the legal owner has legal title to the property. This individual has absolute ownership with all the related responsibilities of ownership. An Equitable or Beneficial Owner is a person entitled to all the benefits of the property. This might be through a trust where the trustee is vested with legal title, but the income from the trust goes to someone who has Equitable Title. Domiciles and Property Ownership There are several factors that affect ownership of property. One is the location of the property, or where the property is kept. All personal property (real and tangible) is subject to the tax laws of the state or jurisdiction in which the property is located. The place where the property is located is called the situs. The permanent residence of the person who dies is called the domicile. Since a person may have several residences, it is possible to have what appears to be more than one domicile. A domicile is established by several factors: 1. Bank accounts and safe deposit boxes 2. Living in a residence for more than six months out of a year 3. The automobile registration 4. Their voter registration 5. Memberships established in social clubs or religious groups Chapter 7 United Insurance Educators, Inc. Page 272 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 6. The location of the property that is considered to be the principle residence. Taxation of property can also take several avenues. Real estate is taxed by the state in which it is located. This is true regardless of the deceased person's stated domicile. Tangible personal property is taxed according to where the property is kept. In some cases, it may also be taxed by the domicile state. Intangible personal property is taxed by the state where permanent residence is kept regardless of where the property is located. For instance, a bond may be kept in a safe deposit box in another state. However, the state of residence would collect any tax owing on it. Taxation in multiple states can sometimes occur. Say, for example, that a person's permanent residence is in Oregon, but they own real property in California, as well. In addition, tangible personal property is located in Nevada and intangible personal property is in Montana. At death, Oregon could tax all property, except real estate in California. Real estate is always taxed by the state in which it is located. Montana may also tax the tangible personal property unless Montana exempts personal property of a non-resident. With such scattered assets, it would be wise to investigate the use of a living trust. What happens when the person who dies is a co-owner of property? This is also called Concurrent Ownership. There are four types of co-ownership of property. Tenancy-In-common means co-ownership between two or more people who are not necessarily related to each other. Each person's share is an Undivided Interest in the property. The people involved may have unequal or equal shares. Each person may do with their share as they choose. They may sell it, gift it or direct it to their heirs. It does not require the consent or knowledge of the other tenants. For tax purposes, a co-tenant is treated as a separate owner. Of course, any income generated is divided among the co-owners according to their share of property. Each co-owner would also pay their share of the maintenance and operation expenses. When a co-tenant sells or gifts their interests, the gain or loss may be realized on the transaction. The new owner becomes a co-owner with the other tenants. As previously stated, the most common form of co-ownership is Joint Tenancy with Right of Survivorship (JTWRS). This means that the tenant's share cannot Chapter 7 United Insurance Educators, Inc. Page 273 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts be transferred by will. When a joint tenant dies, that tenant's share goes to the surviving tenants. When a joint tenancy is created, the person giving the most money to buy the property has made a gift to the other joint tenants. Should a co-tenant wish to sell his or her interest and the property cannot be divided, the entire property must be sold and the sale proceeds then distributed among the co-tenants. This is called a partition sale. Each tenant may sell their interest in their property only during their lifetime, without consent of any of the other tenants. The new owner would become a tenant-in-common with the other tenants. As each tenant dies, the last surviving tenant becomes the sole owner. He or she may then dispose of the property as they wish. There is a legal relationship between the joint tenants. Interest on bank accounts is reported in a proportionate amount to the amount of money they put into the account. If immediate vesting is given to the co-owners, then each tenant is also entitled to an equal share of any interest earned. They would, of course, also be taxed on those interest earnings, in most cases. Tenancy by the entirety is similar to a JTWRS, but it is limited to the coownership of property by a husband and wife only. The tenancy would automatically terminate should a divorce occur. The death of either spouse would put sole ownership with the remaining spouse. Neither the husband nor the wife could sell their share without the consent of the other. There are some distinct advantages of Joint Tenancy with the Right of Survivorship and also of tenancy by the entirety. One of these advantages is that it puts the property outside the reach of a tenant's creditors. Another definite advantage is the fact that there are no probate delays at death. Depending upon the state laws where the property is held, it may be exempt from state death taxes. During the death of a tenant, the passing of ownership is also private. All of this gives the tenants great security. As with all things, there are also some disadvantages. One may be the possibility of gift taxes. There is also the possibility of double federal estate taxation. If the property gets down to a lone surviving tenant, then his or her creditors can attach the property. Chapter 7 United Insurance Educators, Inc. Page 274 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Some states are community property states. This means that all property acquired during the marriage is owned equally by both husband and wife. At death, neither one can will more than half of the joint property to another person. Property acquired prior to marriage is generally considered to be separate property. Gifts, inheritances and property bought with individual funds are also generally considered separate property. If a couple moves out of a community property state to a common-law state, those properties acquired in the community property state will still be considered community property. Therefore, the reverse is also true. If a couple moves from a common-law state to a community property state, the property comes under the laws of the original state where purchased. A Joint Will is one where the same document is made the will of two or more people and is jointly signed by them. Typically, joint wills are used where jointly owned property needs to be willed. When two or more people make separate wills containing mutual provisions in favor of each other, it is called a Mutual Will. A will may contain provisions, which make a single will both joint and mutual. Gifting & Other Property Disbursement Although gift giving is generally an effective tool for estate planning, gifts can also sometimes be taxable. Naturally, no one should give away property that they may need to live on in the future. Since future events may be uncertain at best, extensive gifts should be limited. A book put out by U.S. News & World Report titled Money Management states very specifically that one must think before giving away large gifts. It is true that an individual can save money by giving it away, although gifts in excess of the allowable exemptions are taxable. If an individual gives away income-producing property, he or she will reduce his or her own income tax liability. But again, it is necessary to first think about what is being given away. The tax consequences are not the most important factor to consider. Chapter 7 United Insurance Educators, Inc. Page 275 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts No gifts should be made that will reduce the size of the estate below the amount that will be needed for the individual's future standard of living. Each person must consider how much is necessary to have to maintain the current level of comfort. Do not forget about the effects inflation will have on the standard of living. It should also be remembered that things can quickly change. There is no way of knowing how future needs may change, whether by illness or other circumstances. In addition, unless the estate is very large, gifts seldom make a substantial taxable difference. A gift is generally considered to be any gratuitous transfer of property. The donor is the person who gives the gift. The donee is the one who receives the gift. Taxation occurs when the value of the gift is over a certain dollar figure. There are three conditions that must be met to qualify a transfer of property as a gift: 1. The transfer of property must be for less-than-adequate consideration. This means that the gift given was not compensated for by the donee in any adequate fashion. Say, for example, that Mr. Jones gives his son, Howard, a parcel of property. In return Howard thanks his father and promises to be a good son. Howard's verbal thanks are not adequate monetary compensation. Therefore, the land is a gift. 2. The donor must actually deliver the gift to the donee. In other words, if Mr. Jones merely promised Howard the land, but never actually transferred the title, no gift was legally given. 3. Lastly, the donee must accept the gift. If Howard refused to accept his father's gift of the land, the transaction cannot be completed. Say, for instance, that the land Mr. Jones wishes to give to his son was barren and of little value for any practical use. Once transferred, Howard would be responsible for the property taxes on that parcel of land. If Howard did not want to pay property taxes on property he had no use for, he might decide to refuse the gift. Sometimes a gift transfer is not completed for technical reasons. A sick person may gift property to transfer at his or her death. If that person then recovers from their illness, the gift transfer may not complete itself for a long period of time, or perhaps, due to changes, never occur at all. Chapter 7 United Insurance Educators, Inc. Page 276 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts A gift of cash issued by check is not complete until that check is actually cashed. If the check becomes lost in the mail the gift transaction cannot be completed until a new check is issued and cashed. Transfer of U.S. government bonds occurs under federal law rather than state law. Under federal regulations, the gift transfer is not complete until the registration has been changed to the donee. Gifts given through a revocable living trust are incomplete gifts in trust. The donor has the right to change his or her trust at any time. Only death actually completes the gift transfer assuming the donor did not revoke the gift during their lifetime. An irrevocable living trust would complete the gift transaction before death. In an irrevocable trust, the donor gives up all further control of the property. This should not be confused with a revocable trust where the donor retains control. There are several types of gifts. Direct gifts are probably the most common. As the name implies, property is simply transferred to another. This often happens when a money transaction begins as a loan. For example, Sam Jones loans Howard, his son, $40,000 for a down payment on a new home. Howard signs a note agreeing to pay his father back. After consideration, Sam decides not to require Howard to pay him back, so he cancels out the note Howard signed. The $40,000 now becomes a gift. Third party transfers involve three people or three groups of people. Typically, the first party provides a gift to the second party who agrees to provide a service to a third party. The third party is the donee. The first party is the donor. This concept may sound confusing, but it does have its uses. For example, Sam would like Howard's wife to take care of Sam's mother. However, Sam's wife, Helen, feels that she needs to bring in an income to help the family. Therefore, Sam agrees to give Helen something of value in return for caring for his mother. The first party is Sam. He is the donor who gives the gift. The second party is Helen. She agrees to provide a service to the third party (Sam's mother) for the gift. The third party is Sam's mother. She is also the donee who receives the service. Indirect gifts are more common than we might realize. For instance, Howard is fired from his job, so his father, Sam, pays Howard's life insurance premiums for Chapter 7 United Insurance Educators, Inc. Page 277 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts him and does not expect to be repaid. That is an indirect gift. An indirect gift also occurs when property rights are shifted. Life insurance is often an indirect gift. This happens when the insured buys a life policy on his or her own life and: 1. Retains no reversionary interest. 2. Makes the beneficiary irrevocable. 3. Names a beneficiary other than his own estate. To illustrate this, let's say that Helen Jones owns a policy on her husband, Sam Jones. Helen makes the beneficiaries her grandchildren. When Sam dies, the IRS could argue that the death benefit was a gift. In other words, Helen gave that money to her grandchildren. As a result, it may possibly be taxed as a gift. There are gratuitous transfers that are not considered by the IRS to be gifts. Since services given are not considered to be property, one could give their time or services without fear of a gift tax. Transfers in the regular transaction of business are also not considered to be gifts. A sham gift is also not considered to be a gift. This means that the transfer of property was done solely to shift the income tax burden from a person in a high tax bracket to a person in a lower paying tax bracket. The donor would still be liable for any tax due, if the gift was determined to be a sham gift. There are also some gifts that are exempt from gift taxes. The first one listed here is no surprise: political donations to organizations (not individuals) for use by that organization. Another exemption is money or other property given in payment of someone's medical care. Also tuition paid to an educational institution is exempt. Properties transferred between husband and wife during a divorce settlement is never considered to be a gift. When a value needs to be placed on a transferred property for gift tax reasons, the value is determined by the date of the transfer. If a parcel of property purchased ten years ago were gifted today, then today's market values would be used. If the donee must pay property tax, then the gift value is reduced by the amount of the tax. Chapter 7 United Insurance Educators, Inc. Page 278 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts If the donor is personally liable for a mortgage on the parcel of property, the value is still for the entire amount of the land. The balance owing on the property does not reduce its gift liability. If the donee pays off the mortgage and will have no ability or right to recover the amount of the outstanding mortgage, then the value will be based on the donor's equity only. Only if the donor pays for the mortgage will the full amount be considered its gift value. In other words, Sam Jones gifts a parcel of land to his son, Howard Jones. There is a mortgage owing on the property of $25,000. The entire value is considered to be $40,000. If Sam pays off the mortgage, Howard was gifted the entire amount of $40,000. However, if the son (Howard) pays off the mortgage, then the gift amount is the equity value of $15,000. When life insurance and annuities are transferred within the first year of the policy, the gift amount is the entire amount of the premium paid during that policy's existence. A single premium or paid-up policy is valued at its replacement value. The replacement value is based on the insured's age at the time of the transfer. If the policy is in the premium paying state, it is valued roughly at the policy's cash value and the unearned premium on the date of transfer. One of the primary elements of any will is the designation of beneficiaries. There are four types or groups of beneficiaries: 1. Preferential 2. Primary 3. Secondary 4. Tertiary The basic purpose of wills is generally to provide property for the benefit of people and charities. We are using "charities" in a broad sense. It may refer to churches, hospitals, schools, etc. Other than providing people and charities with a testator's property, a will is merely a format to disperse personal assets. Preferential beneficiaries are those people who, in the eyes of the law, have legal rights to designated portions of an estate, or at the least, to be mentioned in the will as proof that they have not been forgotten. Chapter 7 United Insurance Educators, Inc. Page 279 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts In common law states, the wife's portion, as required by law, was traditionally called dower. Upon her husband's death, she becomes a dowager. The husband's reciprocal interest in his wife's estate is called courtesy. These portions, protected by law, are between one-third and one-half of the total estate. Both terms have generally been replaced by what may be called statutory share of the surviving spouse. A husband or wife who was willed less than required by their particular state's law may elect to take their statutory share despite the will's division. Therefore, a spouse who decides to cut out their legally married partner will find himself or herself unable to do so. Many states also demand that other beneficiaries (children) be remembered, although not necessarily left anything substantial or equal. Many testators simply leave as little as one dollar to a particular child. A primary beneficiary is self-explanatory. They are members of the immediate family. Primary beneficiaries may include parents and siblings, though not necessarily. The first and foremost primary beneficiary is the spouse of the deceased. Second only to the spouse are the children. It is generally felt that all children should be treated equally. That is not to say that a testator may not divide his or her property as he or she sees fit. However, a teenager that is a problem today may be a model adult five years later. A will written to exclude that child today may be regretted five years later. Therefore, it is normally recommended that all children be treated equally in a will or trust. The question then becomes hinged on the word "equally." What is equal treatment? Equal does not necessarily mean equal divisions of an estate. Say, for example, that one child marries at 18 years of age and becomes self-supporting while another child attends college for four to eight years. That college education might be considered to be part of their inheritance. That may be especially applicable in smaller estates, where there is less to go around. Equal treatment can often be measured in terms other than dollars. A child who is disabled physically, mentally or emotionally would need to be treated differently than a sibling who was employed with a bright future ahead of him. Even though the disabled child would receive the bulk of the estate, it is still fair and equal treatment since the estate is balancing out the children's future. Chapter 7 United Insurance Educators, Inc. Page 280 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Often an estate that seems partial to one child might actually be an exchange for past services. Say, for instance, that one unmarried (or even married) child took care of the parents during their last years of life. Leaving that child the bulk of the estate is fair and equal because it is repaying her for past years of service. When estates attempt bequests to grandchildren, it is often difficult to keep it equal and fair. If the estate goes to the grandchildren per stirpes, it is impossible to keep it equal. Per stirpes means the grandchildren will get their parent's share if the parent becomes deceased. One child of the deceased may have only one offspring of their own, while another child of the deceased may have several. Therefore, equality is not possible. Even with this inborn inequality, per stirpes is still the general method used in wills and tends to work well. Another method is by specific bequests. This means that the will specifically states what each grandchild will receive. This is often seen when grandparents have favorites among their grandchildren and wish to recognize those favorites. In a per capita distribution, each grandchild would share equally. Large gaps in the grandchildren's ages can cause some problems in this type of distribution method. The testator's youngest child may not be much older than the oldest grandchild, in some cases. Therefore, as the testator's children die, the grandchildren would inherit in a trickle effect. A common part of families today are stepchildren. With second and third marriages on the rise, many families now have "mine, yours and ours." This can also apply to finances. This can especially be true if deceased parents or grandparents have established trusts. Adopting each other’s children sometimes proves the most desirable step to take, although that may not always be a possibility if divorce, rather than death, was the factor that split the family. Adoption may still not equal out a trust, however, where the terms are typically quite specific. When a trust is in effect which expressly benefits some of the children, but not others, in a family made up of "yours, mine and ours," children will likely sense at an early age that some of them "have", while others "have not." This does sometimes strain the relationships, but need not do so if openly discussed. In such situations, it is extremely difficult to draft a will that is fair and equal to all, since finances may already be unequal. Second and third marriages also bring up another fear when drafting a will: divorce. Many times parents do not feel comfortable being "fair and equal" in their will in regard to stepchildren. There is no easy Chapter 7 United Insurance Educators, Inc. Page 281 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts answer to this problem, but it is often solved by separate wills with each spouse being private in their decisions, which is, after all, their right. Secondary beneficiaries include brothers, sisters, aunts, uncles, and cousins and may also include special friends. When dealing with secondary beneficiaries, there is no attempt (nor should there be) to be fair or equal. Generally speaking, when portions of an estate are given to secondary beneficiaries, there are good reasons why sharp distinctions are made. It may be due to special affections or to services given. It may even be due to specific financial needs of certain individuals, which the testator wishes to address in some way. Tertiary beneficiaries are the third class of beneficiaries and it includes charities, projects, organizations, and people where there is no push of duty. It is common for the bequest to be a small token amount with the intent to be more of a formal mention in the will, rather than a substantial property transfer. Only a minority of wills contains fairly large bequests given to Tertiary Beneficiaries. It may seem to happen more often than it actually does because these are often bequests that end up in the local newspaper. There is a good reason why tertiary beneficiaries do not generally get large estates willed to them. A person who has a fair sized estate is likely to give to charities while they are alive; not after they are dead. Giving to charities allows a tax credit, which is why it makes more sense to give to charities while one is still living. Such advice is likely given to the testator by both their attorney and accountant. When giving assets to charities through a will, it is wise to put as few restrictions as possible on it. Too often restrictions placed on a will today poorly apply 20 years later when the testator dies. In the past years, it was popular, for instance, to stipulate that funds go to research for a specific disease, such as small pox or polio. By the time the testator actually dies, the money may have been much more beneficial for more people had it merely been restricted in the will or trust to medical research in general. Sometimes a charity may even go out of business. In many towns, there are organizations (the Cleveland Foundation was the first) established to administer and disburse funds, as donors have directed, to worthy charities and groups. A general directive is all that is needed. For example, a testator might simply say that he or she wants their money to benefit wayward boys or girls. That organization will then apply the money to a group working with boys and girls at the time of the testator's death. Usually, a bank is the trustee when these organizations are utilized. Chapter 7 United Insurance Educators, Inc. Page 282 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts There should be no vagueness when it comes to beneficiaries. Even when it comes to a husband, wife or children, full names need to be used and the relationship to the testator stated. For example: Mary Beth Jones, wife. This is especially true when it comes to beneficiaries outside of the immediate family. There may be two aunts with similar names. To simply say "My aunt, Bess" could cause much confusion. Does the testator mean their Aunt Betsy (often called Bess) or her Aunt Elizabeth, also often called Bess. Even if immediate family members are quite sure the testator meant Aunt Betsy, the courts may decide otherwise. When giving to charities, names must certainly be clear. This is especially true now, with so many charities appearing to copy the names of well-known organizations. If giving to a broad charity, the exact division of that charity should also be stated for clarity. There have been court battles over large estates when the charity named was vague. These court battles can go on for years and cost thousands of dollars in attorney and court fees. Following Legal Procedures Laws governing wills vary from state to state. In every state, however, the laws concerning wills are strict, since the person who signed the will is dead and cannot say what he or she intended. That person cannot redefine what they wanted done with their property. It must be clearly understood by those reading the documents. It must also be clear that the decedent KNEW what he or she was signing. Therefore, witnesses are required for legal documents. At the time of the execution, the testator must declare the document to be a will and request the witnesses personally attest to the signature of the testator. Once a will is executed according to the laws of the particular state where it was signed, that will is then valid anywhere. Many states now allow for Self-Proving Wills. Such a will has an affidavit attached to it that contains a sworn statement by each of the witnesses. The affidavit is completed at the time the will is signed. The witnesses swear under oath that the testator signed the will in their presence and was competent and not under any duress. When a self-proving will is used, it is not necessary to locate the witnesses at the time of death to obtain their testimony. Obviously, this saves time and money after a death. Chapter 7 United Insurance Educators, Inc. Page 283 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts When a person has a living trust drawn up, or some other estate planning vehicle that requires a trustee (or fiduciary), there are responsibilities which the trustee or fiduciary must accept. The trustee will be acting for another's benefit. It is important to understand that the trustee does not have to accept the position or appointment. If they do accept it, however, the trustee is then under legal obligation to fulfill all responsibilities connected with the position until relieved of the duties. The duration of the appointment may be up to one year or even for the trustee's lifetime. The trustee or fiduciary must meet many responsibilities. He or she is acting for the benefit of another person. With that in mind, he or she cannot delegate power, nor can he or she profit at the expense of the beneficiary. Full disclosure is required and the trustee must be impartial when there are two or more beneficiaries involved. A layperson is expected to handle the responsibilities according to the PrudentMan Rule. This means that the trustee must act in a manner that can be reasonably expected of a prudent man. A professional, such as an attorney or an insurance agent, would be held to a higher standard. A fiduciary can be a guardian, an administrator, an executor, or a trustee. Whichever the title, the fiduciary is expected to refrain from several specific types of action. They may not compete for investments or business opportunities that would involve the assets they are responsible for. Personal profits from the properties are not allowed. The trustee may not invest trust funds in any stock of the fiduciary. In some states, if the trustee is a bank, then the trustee cannot even deposit the funds in their own bank. The trustee cannot purchase property from any party in which the trustee has an interest. If a trustee has several trust accounts, they must all be treated equally. Obviously, a fiduciary cannot use any of the trust properties for personal reasons or personal gain. When a person is setting up a trust for himself or herself, choosing a trustee should be done with much thought. Many people act as their own trustee initially, but even if this is done, a trustee still must be chosen to follow in the event of their death or to take over if the testator (acting as trustee) becomes ill. Complications often occur when the trustee is also one of the beneficiaries. Family members are often in uncomfortable and difficult situations when they are the trustees. That is because the trustee cannot participate in some of the decisions. Age must be considered also since an elderly person may not be able to handle the position for very long. Also of great importance is the person's background and capabilities when it comes to Chapter 7 United Insurance Educators, Inc. Page 284 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts managing a trust. In some cases, cost is also a consideration. Banks, for example, charge a fee to act as a trustee. Attorneys may also charge a fee. Many experts recommend that the attorney who draws up the trust never be the trustee also since there can be definite conflict of interests. If an attorney is desired to serve as the trustee, have a different attorney than the one who drew up the trust. This protects not only the trust property itself, but also the attorney serving as the trustee. Most professionals take it one step farther; they use attorneys in two different offices rather than two attorneys who perhaps work closely together. A trustee can commit what is called breach of duty. This means the trustee fails to act appropriately. It can occur if the trustee takes funds from the trust for an unauthorized reason. This is a civil and a criminal breach of duty. A trustee does have considerable power. Although the trustee must act prudently, the trustee has the power to compromise claims; distribute property in cash or kind or both. The trustee may sell property and investments and borrow money, if the trust document so allows. A corporate trustee may invest and reinvest in common trust funds. This occurs when banks and trust companies combine investment funds from many trusts to get better returns. A trustee may employ attorneys, advisers and accountants. Again, the amount of power given is good reason to choose a trustee with long consideration. An executor or administrator acts for the person at the time of the person's death. All powers come from statutes and last for the term of the estate. When choosing an executor, consider their skills of managing assets, their personal knowledge and their ability to give their time. Do avoid selecting someone who will have a conflict of interest. A guardian is given the responsibility of caring for another person and their property. There may be two types of guardians in an estate: one for property and another for a person or persons. A ward is the person the guardian cares for. Generally, a guardian is needed because the ward is under the legal age or is unable to protect themselves due to physical, mental or emotional disabilities. A guardian does not receive any ownership of the ward's properties. Usually a guardian is in charge of either a person or of property, or even both. A guardian's duties last until the ward reaches legal age, or until the estate is settled and disposed of. A guardian is held to the same legal standards as trustees. Chapter 7 United Insurance Educators, Inc. Page 285 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts A witness to a will normally does not read the will. It simply is not necessary to do so. The witness is merely witnessing another person's signature, not the contents of the document. It is best if the witness knows the testator and is younger than the testator. Even then, the witness may happen to die first and be unavailable when the time comes to testify (if that should be necessary). It is most convenient if the signature is one that can be easily verified, such as an attorney whose signature appears on multiple court documents, or a doctor whose signature can be confirmed by many pharmacists, or any person whose signature is easily proven. If a person has a personal interest in the estate, either directly or indirectly, they should not be used as a witness. The parent of a beneficiary, for instance, should not be a witness to the will or trust. Those who should not be witnesses would include (but may not be limited to) beneficiaries, or heirs, executors, trustees and their spouses or any relative of a beneficiary. An officer or the principal stockholders of a corporate beneficiary might also be challenged. Also, anyone who would not likely be available at the testator's death is not a wise choice for a will's witness. In this situation, proving a testator's signature can be difficult and expensive when the witnesses cannot be located and there was no self-proving will (an affidavit of signature with the will). If there will be the slightest chance that a testator's mental state of mind will be questioned, the witnesses should be people who, by training or knowledge, can attest to the fact that the testator was of sound mind. This would include nurses, doctors and other people who would be in a position to back up the authority of the will. In many states, it is not valid for another person to guide the hand of the testator when signing the will, even if the person is simply too weak to sign for themselves. In 1970, the Supreme Court of Wisconsin ruled that a guided hand was not acceptable as a valid signature. The judges thus overruled a 1943 Wisconsin decision involving the will of Walter Wilcox, which previously held that physical touching of the pen by the testator was all that was required. Chapter 7 United Insurance Educators, Inc. Page 286 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Property Transfers Property can be transferred at death several different ways. Insurance policies transfer through contract designation. In other words, policies transfer through a listed beneficiary. In fact, anything listing a beneficiary will usually operate independently of a will or a living trust. State laws will distribute property when no will was left or discovered. In some states, spouses can use a community property agreement to leave all property to each other. Often, this is the only document needed when all property will be given between a husband and a wife. There are several types of property that will pass directly from the decedent to another person by contract. As mentioned, insurance policies are included in this category. Of course, if no beneficiary designation were listed in the contract, the asset would still follow probate proceedings. Property owned jointly with right-ofsurvivorship passes also by contract. Investments involving survivor benefits of joint-and-survivorship annuity or survivor benefits of a life annuity pass by contract designation. Qualified employee retirement plans typically also list a beneficiary in their death benefits. Benefits under Antinuptial/Postnupital agreements list beneficiaries and lastly nonqualified employee benefit plans with a designated beneficiary. In short, any vehicle that lists a beneficiary will generally pass outside of the probate proceedings through a contract designation. That is the best reason to always try to list someone's name rather than simply stating "estate" under a beneficiary listing. Property that bypasses probate is simply called non-probate property. It is no surprise that property going through probate is called probate property. The gross estate includes all rights to all property, both probate and non-probate. The probate estate is all property that will go through the probate process. To Recap: The gross estate includes all property in the estate, even if it does NOT go through the probate proceedings. The probate estate includes only that which will go through the probate proceedings. Probating a will proves that the will is valid. It will include only the property covered by that will. Each state governs the laws concerning probate. Chapter 7 United Insurance Educators, Inc. Page 287 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Probate laws do vary from state to state and will occasionally change in any given state. What is true for California may not necessarily be true in Oregon or Wyoming. Therefore, it is best to try to use attorneys in the state where probate will occur for the best results. Selecting Trustees & Other Representatives Selecting a trustee is a major decision for those who choose an estate vehicle such as a living trust. Choosing a trustee will affect the entire family since how that trustee handles the trust directly affects beneficiaries. Do not choose any person who pushes him or herself forward (volunteers, as it were) to be a trustee. This includes the individual’s attorney. Suggesting he or she be a trustee is a clear indication that a different attorney should be selected to write the document and perform other duties. If the attorney volunteers and the testator believes he is, indeed, a good choice, then assign a co-trustee (perhaps a bank representative or relative) to balance any decisions made. An attorney who draws up the document should never be the trustee of it. The temptation to draw up the document in their favor is simply too great. At the very least, if the attorney acts as trustee, have his fees for this service in writing and made part of the living trust document. Banks generally have trust departments. It may sometimes be argued that a bank's fees are high (and they may be), yet they are sometimes the most effective trustees available. A bank is immortal (goes on indefinitely) and, generally speaking, interested in doing the best job possible. Their trust officers generally have specialized training that a friend or relative would not have. Bank procedures are audited by accountants, then by state and federal bank examiners. Do not select a bank solely on one or two people who work there. There is no guarantee that those trusted bank employees would stay with that particular bank. If a bank is desired to act as a trustee or co-trustee, select one that meets the following tests: 1. Is the bank financially sound? 2. Is there a trust department within the bank that has a sound reputation? 3. Does the bank trust department have experience in the type of assets your estate will contain? 4. Do you feel comfortable with the bank personally? Chapter 7 United Insurance Educators, Inc. Page 288 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Anytime a trustee is chosen, be careful not to select one that stands in a position to gain personally. Regardless of how good the person is and how much they care about the testator, it would invite too much temptation to do something that should not be done. Again, if there may be any question about a trustee, then it is wise to appoint a co-trustee or not use the person at all. Often the testator's attorney is a wise choice as a trustee or as a co-trustee if he or she did not write up the original document. If this is the case, fees should be openly discussed with the testator and then put in writing. After the testator's death is certainly not the time to be negotiating prices. An eminent lawyer who handles estates routinely feels a trusted family attorney is the best choice for a fiduciary or trustee. He does add, however, that any estate of real magnitude and long duration would likely be best handled by the trust department of a bank. If you feel you do wish to use an attorney as your trustee, do not simply name one blindly. The attorney, like the bank, needs to meet certain requirements. This includes, but may not be limited to: 1. Their record in business and trust affairs must be impeccable. 2. The legal office must be structured to handle the mechanics of estate and trust matters. As stated earlier, always seek out a specialist. Just as a doctor sometimes needs to be a specialist to best serve your needs, an attorney also sometimes needs to be a specialist in order to do the best job possible. Even with all the good reasons to choose an attorney as a trustee, it is still often felt that lawyers are better suited to overseeing trustees; not being trustees. Each person will need to personally assess his or her own situation. Whoever is named as trustee, it should not be sprung upon them when the testator dies. Being named trustee can be a big responsibility; one which may not be desired by the person named. A trustee needs to be given the chance to accept or decline before the testator's death. Even after the death of the testator, a nominated trustee can decline the position. Some trusts do allow beneficiaries to change trustees. That is, the trust gives the right to change trustees. Any trustee may be recalled, however, if he or she does not display a responsible fiduciary attitude towards the role. In that event, the courts will make the necessary change. Chapter 7 United Insurance Educators, Inc. Page 289 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts When a beneficiary has the right to make changes in trustees, there are simple provisions regarding notices and windup accounting procedures. One should not change trustees without good reason. If a person changes trustees too often, or without valid reasons, he or she may find that no one is willing to take on the task of being their trustee or co-trustee. Although wise estate planning can give a testator control of his or her assets even after death, if the estate is large, it is not always wise to attempt total control. Too many conditions change from year to year. So many conditions can affect the circumstances of the estate. An estate is subject to both the federal government and the state government. Both the federal government and the state government will: 1. Enforce the directions of the testator to settle his or her estate as he or she desired. 2. Protect the rights of any creditors. 3. Safeguard the interests of minors and any person who is considered to be incompetent. 4. Collect any taxes due. The agencies and bureaucrats who will be involved in completing those four goals include: 1. The probate court in one or more states. 2. The Internal Revenue Service (IRS): (a) The estate tax division (b) Federal Income tax personnel in some cases 3. The tax collectors of the state where probated for estate taxes, inheritance taxes (if applicable), and perhaps income taxes. The types of taxes due will depend upon the state where probated. In some situations, no tax will be due at all. Chapter 7 United Insurance Educators, Inc. Page 290 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 4. The tax collectors of another state if more than one state is involved in probate due to the decedent's residency status or assets. 5. Bureaus (if any) with supervisory powers over a continuing business. If there was a will, the person responsible with fulfilling the desires of the testator is called an executor, or if female, an executrix. If there is no will the person responsible for the estate is called an administrator, or if female, an administratrix. All of these are personal representatives of the deceased person. Their duties divide naturally into two sections: 1. The in-court probate proceedings, and 2. The actual postmortem management of the decedent's affairs and distribution of the property. The second duty, postmortem management, is by far the most important. The in-court proceedings are often merely a matter of having to take the time to be there. The term, probate, is a Latin word meaning "to prove." That actually is what probate is all about. Probate "proves" the will is valid. The proceedings include petitions, notices, hearings, and orders. Many states have made these proceedings quite brief. Probate proceedings are mostly ministerial. States can vary, but typically the probate proceedings go in this order: 1. Give notice, if required, by whatever method is necessary. 2. Prove the will is valid, or perhaps prove that there is no will at all, as the case may be. 3. File the oath of the personal representative and, if required, file bond as well. 4. Publish a notice to creditors and send personal notices to the heirs as the state may require. 5. Secure an order authorizing a family allowance. 6. If the estate is solvent, secure an order to give the executor maximum authority. Chapter 7 United Insurance Educators, Inc. Page 291 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 7. An accounting record is filed by the personal representative, which shows what he or she has done. This is called a Final Report and Petition for Distribution. 8. Notice is given to those with a financial interest in the estate and a hearing is held at a specified date and time. 9. Once the activities of the personal representative are approved, a Decree of Distribution is entered. In addition, receipts from beneficiaries and others are filed and the court proceedings are closed. When a person dies, the estate must receive immediate attention so that the assets are conserved and managed. What is involved in conserving and managing an estate does, of course, vary with each family, and with the types of assets involved. Who dies and who lives (husband or wife) may also affect choices made for the family by the fiduciary. If the person who always ran the family business and who understood that business dies, then a director may be needed for that business to protect the beneficiaries. If the person who dies had no direct contact with the business, then no director is likely to be needed. Settling the Estate after the Testator's Death Realizing that different situations may cause different courses of action, the following steps are those most often taken: 1. Very personal matters are handled first. This often includes funeral arrangements and the related items concerning death certificates, and so forth. More often than not, these items are handled by the immediate family, rather than by the executor. Still, the executor needs to be available in case he or she is needed. 2. Immediate funds for the family's living expenses are the next concern. Often, there is the fear on the part of the family that probate will freeze all funds leaving the family in a desperate situation. A responsible executor will be quick to dispel such fears. If a business is active, this business will also need to be managed until a family member is both able and willing to take it over. Chapter 7 United Insurance Educators, Inc. Page 292 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 3. Next the will needs to be proven and court proceedings started. Note that the family's immediate financial needs were handled even before the will. Again, this is the duty of a responsible executor. 4. Insurance policies need to be collected and the companies notified of the decedent's death. This will require copies of the death certificate. This will make additional funds immediately available to the beneficiaries, as long as specific beneficiaries were named in the policies, since anything with a stated beneficiary does by-pass probate. It would be foolish to list "estate" as the beneficiary, since that would then throw the proceeds into the probate process. 5. An inventory is required in some states and that formal inventory must be filed in the court proceedings. This is often a good idea even if not required by the state. 6. Fiscal management may be among the most time consuming parts of the probate proceedings. This often includes managing current businesses, preparing an estate budget, figuring tax requirements as soon as an approximate estate value is known, liquidating assets to meet any cash needs, and generally just the use of good common sense in managing the estate. 7. Some states require assets be appraised by an official appraiser, generally appointed by the court or a state taxing authority. In other states, the executor uses opinions of specialists (that are accepted by the Internal Revenue Service) to determine values of items in the estate. Generally, the appraisers are going to be mainly concerned with items of value. Normally, it is recommended that all appraisals be in writing. This protects both the estate and the executor. 8. If directed in the will, preliminary distribution of property begins. Generally, the estate must first be proven to be solvent. 9. Any claims against the estate can also begin to be settled in whole or in part, as determined desirable or necessary. This needs to be balanced against the proper applications of the assets to the various claims. 10.Any obligations owing the estate must be collected. Properties owned by the estate must also be retrieved. Any clouded titles need to be cleared. 11.Of course, all taxes must be paid. Tax returns need to be prepared and all supporting documents collected. Taxes may include income taxes, federal estate taxes on assets over the exempt amount, state inheritance taxes, if applicable, and gift taxes. Exorbitant tax demands by taxing authorities need Chapter 7 United Insurance Educators, Inc. Page 293 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts to be carefully examined by an independent specialist before being paid. Some states do not impose state death taxes. 12.The final distribution and the closing of the estate may often be very simple. If the will was current and properly written, the vast portion will be clearly stated. Old, out-dated wills may prove to be less simple. 13.The basis for future capital gains is something that may affect beneficiaries. Property subject to federal estate tax gets a new tax basis equal to the date of death value (or alternate valuation date value, if that is selected). The executor should advise each beneficiary of the basis of the assets he or she receives. Certainly, these thirteen steps may sometimes overlap or come in a somewhat different order. Some of the steps may not even be applicable. For example, there may be no claims against the estate, except for current household expenses (such as electricity). It is most important that meticulous records be kept by the executor throughout the probate process. All transactions need to be thoroughly documented. Many times, it is wise to have an accountant prepare an audit for the estate. There are many things that can delay the settling of an estate. Since there are so many possibilities of delay, we will discuss only the more common delays. These include, but may not be limited to: 1. The principal asset is one that is very difficult to effectively apprise. It may be real property (real estate), an on-going business, or any number of assets. Perhaps the Internal Revenue Service (IRS) takes two or three years to make up its collective mind. Tax litigation follows if the beneficiaries do not agree with the IRS. Perhaps five or six years go by before the estate is finally settled. 2. The major beneficiary (typically a spouse) and the executor resist payment of an enormous claim made against the estate. The claim is fought for several years through the courts before a decision is handed down and the estate can be settled. 3. The decedent (testator) made a major mistake when making out his or her will. Therefore, the will is left open to contest by a possible beneficiary. Since certain family members are entitled to participate in a will, the failure to include one member in some manner can cause delays. Chapter 7 United Insurance Educators, Inc. Page 294 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts When delays occur during probate, it is important to realize that probate procedures themselves do not cause the delays. Generally, those delays are caused by the judicial system as a whole. Its impact can be seen in all types of legal procedures besides probate. Unfortunately, when delays occur in probate proceedings, its consequences touch the lives of many people. It is sometimes said that living trusts avoid delays of probate. While they certainly do by-pass the probate procedure, trusts cannot escape the legal system itself. Lawsuits may be initiated by any legally interested party against a will, trust, or any type of legal document. Since all citizens have the right to their day in court, this possibility cannot be ignored. A well-written legal document is always worth the money spent. A poorly written legal document (of any type) is too expensive, even if obtained free of charge. Small, simple estates may require as much thought and planning as large estates, in many cases. This may especially be true if postmortem expenses must be met and there are several beneficiaries to be remembered. Of course, the term "small" may have vastly different meanings to different people and to different organizations. Small estates generally always work best with a will versus a living trust. Since a trust is more expensive to set up (and small estates could better use the money elsewhere) and since taxation is certainly no problem to the estate, it would be foolish to advise a small estate to go into a living trust. It needs to be further pointed out that a living trust never avoids taxation. A trust may change who is responsible for paying taxes, but if taxes are due, someone will have to pay them. Taxation will depend upon the estate value. When working with large amounts of assets, it is highly recommended that one see a tax attorney or a specialized accountant for the best planning possible. State taxation will vary and it is not wise to make generalizations. Every state may be different and a testator will want to consult with a specialist in the state where probate occurs. No estate is small in the sense of being unimportant. Every estate is important to those involved with it. Therefore, size is important only in the sense of how to best manage it. Some would say it is more a matter of not mismanaging it. It has become increasingly popular to utilize living trusts in the last few years. Because there is profit to be made here by some individuals and organizations, living trusts are often advertised as the way that every estate should be settled, regardless of size or circumstance. Just as no one insurance policy is right for everyone, no one particular estate plan is right for everyone either. Living trusts are certainly good for some situations and some individuals. They do by-pass the Chapter 7 United Insurance Educators, Inc. Page 295 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts probate proceedings, as well as offer other advantages. However, the small, simple estate will never be harmed by the probate process. These small estates generally need not fear delays since only if someone were to contest the will would there be a problem. A well written will should do a very good job (for a lot less money and time) for the small, simple estate. Even large estates fall under this category if the assets are simple in their nature. If only the family home, personal property, and a few thousand dollars are involved in the estate, do not advise a living trust. You will not be doing a good job for your client. Consider this small, simple estate: The survivor need only: 1. Pay current household bills. 2. Pay expenses of last illness, funeral and internment. Be sure to utilize all medical insurance policies, Medicare if applicable, lodge, union, or veteran’s benefits. 3. Go to the bank and arrange for a new Certificate of Deposit with a new listed beneficiary. As previously stated, anything with a listed beneficiary already bypasses the probate proceedings. 4. Change bank accounts to survivor and successors. 5. Depending on the probate state, pay a nominal tax (on amounts over the limit allowed for state death taxes). This would not apply in states where no taxes of this nature exist. Obviously, settling this small, simple estate required very little effort. The things that needed to be done would have been the normal course of events whether a will or living trust was in place. A will did the job very well. If only a husband and a wife are concerned as beneficiaries, they may select only a Community Property Agreement in those states where such an agreement would apply. An attorney will do this for a nominal sum and it will do as well as anything else in transferring their property to the other spouse. Use of a living trust in the estate we illustrated would have been "over-kill" at the very least. Only those who charged the client to set up the living trust would have benefited to any degree. The client would have spent funds that would have been more useful elsewhere. There will always be those who still argue that the trust is a valid tool even in such small, simple estates. The ending statement can only be one thing: do for your clients what you would want done for yourself or your own parents or grandparents. If you are using a living Chapter 7 United Insurance Educators, Inc. Page 296 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts trust for small estates, it must be assumed that you have also arranged a living trust for those you love in similar situations. The fact that living trusts have become a moneymaker for insurance agents and organizations marketing them will mean that many simple estates will be put into living trusts. If the family is not properly advised (including possible trust beneficiaries) these trusts will possibly end up as empty or non-funded trusts. That is, there will be virtually nothing in them. These may be called a variety of things, but generally non-funded trust is the term used. When a will is written, it covers all that the testator legally owns. When a living trust is written, it covers only those assets that are properly transferred into that trust. If property, for instance, is not deeded over to the trust, then it is not covered under that trust. Items with a stated beneficiary need not be put under the trust because it will pass outside of the probate proceedings already. This would include savings and checking accounts with Rights-of-Survivorship, life insurance policies, including annuities, Certificates of Deposit, and many other items. Some of the "do-ityourself" trusts, which may be purchased through the mail, leave it up to the creator of the trust to list the assets to be covered under the trust. If property is one of the items and that creator fails to deed the property over to the trust, the fact that it is listed will not make any difference in most cases. It was not properly deeded to the trust. Therefore, that property is not covered under the trust under many state laws. Many of the creators of trusts will fail to do what is necessary. If the will that person had prior to the trust was destroyed (leaving no will in existence), then that property not covered legally under the trust may well end up in intestacy. In other words, if no will existed and with the trust being empty or non-funded, the state will step in to disperse the property as they see fit. The state may not do as the decedent would have done had the trust been properly set up (funded) or if a will had existed. When such a situation occurs the beneficiaries will certainly file lawsuits. If an insurance agent was the creator’s only personal contact, he or she will most certainly also be named in that lawsuit. Since past courts have established that an insurance agent is a "contract specialist" by the very nature of his or her business, it can easily be assumed that he or she will be liable to some degree. Most of the organizations marketing these trusts do have what might be termed a "no-fault" statement for the agent to have the creator sign. These state that the creator did not receive legal or accounting advice from the agent. When this comes to court, it is unlikely that these statements will save the agent from the lawsuits. The fact that the insurance agent was the personal contact and that the trust ended up being an "empty" or non-funded trust will be the outstanding facts. Chapter 7 United Insurance Educators, Inc. Page 297 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts The best way to avoid such a situation is simple. Anytime a living trust is put into effect, a will is still necessary to back it up. The will covers any and all assets not properly transferred to the living trust. It will also cover any and all assets acquired after the trust was written. The will prevents state intervention. It may also prevent a lawsuit against the agent or organization representing and selling the trust. Preparing for postmortem management needs to begin at the earliest written will. While it is true that first wills typically are written by young couples that will live rather than die, postmortem is still part of every well thought out will. Most early wills do tend to be written out of a sense of duty rather than a feeling of imminent death. Therefore, little importance is often put on postmortem management. Yet, we know that people do sometimes die young. Organizing the duties and problems of postmortem management will save hours of work by the executor and that saves money for the estate. Once the first postmortem notes are written, it actually is much easier to keep them updated thereafter. When we wait until late in life to do this, it is generally harder to put together. When we add the facts as they occur, the process really is much easier. Preparation for postmortem management falls into seven categories: 1. Consolidating holdings 2. The homeland 3. Furnishing information 4. Anticipating appraisals 5. Liquidity 6. Fees of the executor and counsel 7. Various suggestions. Realize that number seven states suggestions, not instructions. If actual directions are to be given, then it needs to be made a part of the actual will. Chapter 7 United Insurance Educators, Inc. Page 298 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Regarding the other categories, number one - consolidating holdings - means a brief explanation of assets, which will be appreciated by the will's executor. Frequently, stock certificates or other items are found in a safe-deposit box that bears unknown names. The executor is required by law to do a thorough search to determine their value. It is not unusual for the cost of the search to exceed the certificate's actual financial value. The variations of this scene are endless. The point here is obvious. When preparing postmortem management, take stock of the assets to determine what actually is worthwhile keeping. When examining your assets: 1. Take your losses (an income tax savings, anyway) and clear your safe-deposit box of any worthless securities. 2. Liquidate or identify all unlisted securities. 3. Sell small, odd lots and buy one issue when possible. Some of these types of items are more likely to be held by older people rather than by younger people. Still, it is good to review what is held on a yearly basis, no matter what your age. If sale of the sound odd lots would involve irritating capital gains, one might want to consider using them as tax-free gifts to those who would be the beneficiary of them eventually anyway. This could produce an advantage tax wise. Number two - the homeland - refers to the testator's residence. It is not unusual for a person to own more than one home. Although the testator clearly views one place as home, his or her actions may cloud where that place actually is. Perhaps a winter home is occupied more than six months out of the year, has a telephone number listed in the local directory, and perhaps they have even opened up a local checking account in the town where the winter home is located. To further complicate matters, a partial share is owned in a third residence. While these properties can be allocated easily enough through the will, the cost of postmortem management is certainly increased. By prudent planning, the testator could have simplified the process. Simply put, a person should not casually act in a manner that might cause a new domicile or a confusion of which home is the legal domicile. Chapter 7 United Insurance Educators, Inc. Page 299 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Number three - furnishing information - is an easy thing to do, yet it is rarely done. A simple list in a spiral notebook will be greatly appreciated by the family and the executor. The executor ends up spending endless hours (at a cost to the estate) compiling a list of assets. Most people could even use a loan application form from their local bank as their list of assets. Some of the things you will want to list include (but may not be limited to): 1. Real estate. List each parcel by the commonly used address. List the location of the deed. Any other pertinent papers should also be listed as to their location. If a mortgage is owed, give the name and address of the lender, along with the account number. 2. Stocks and bonds. List all of them, even if they seem small or unimportant and state where they are located. If they are in a safe-deposit box state the location, the box number and who has access to the safe-deposit box. 3. Mortgages, notes and cash. List each item, stating where each document can be found. Give the name of each bank, including the branch and account number. If any of the accounts are joint accounts, state that also. List the source of the funds, since that may have a bearing on whether or not they are taxable to the estate. 4. Life and other insurance policies. Any item with a listed beneficiary bypasses probate proceedings, which provides immediate funds for those listed beneficiaries. Of course, if no one is aware of the policies they won't do anyone much good. All insurance policies need to be listed, including life, health, disability, auto, fire, or any other type of policy one may have. Be sure to include policies provided by your employer, union, lodge or the military. Give the company name, the company address, the policy number, and the agent's name and telephone number, if available. 5. Jointly owned property. Describe the property and ventures of any kind that may not be listed elsewhere. Completely spell out what the property is, percentage of ownership, names of persons who jointly own the assets with you, and where the property is located. Legal descriptions are helpful, if available. List as many details as possible since all may be useful to your executor. 6. Other miscellaneous property. This can include virtually anything. It might include furs, jewelry, antiques, household furnishings, and so forth. It is not necessary to provide values since generally these items would be appraised at your death, anyway. If past appraisals have been done, however, do include the information. Chapter 7 United Insurance Educators, Inc. Page 300 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 7. Gifts that must be reported. If gifts have been made which may be tax deductible to the estate, be sure to list them. 8. Powers of appointment. If a person has been given the right to designate a beneficiary under another person's will, this should be identified. 9. Annuities. This may already have been listed under the life insurance policies, but if not, do not overlook them. Again, list the company's name and address and the policy number. If income is being taken, state the amounts. Every year this list should be updated. It is best to specify a time that this is done, such as the first week of each year. By specifying a time to complete the update, it is more likely to be done. Take off items that have been sold, lost, or simply given away. Add items that have been acquired. It is wise to also list what is owed to others. Do not list normal household bills, such as electricity, water or food. You will want to list mortgages and other long term obligations that would still exist at the time of your death. The Gross Estate Few people seem to realize how important a current balance sheet can be to a professional estate planner. One, such as illustrated here, should be filled out on both husband and wife individually. Still under the heading of furnishing information, your executor will need to answer many questions concerning you and your affairs. While this information is typically easily attained, it saves the estate money to have it readily available to the executor. Some of the things that should be listed include (but may not be limited to): 1. The testator's full name and any nicknames used. 2. The testator's maiden name, if applicable, and all other names used in previous marriages. Chapter 7 United Insurance Educators, Inc. Page 301 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts 3. The testator's date and place of birth. 4. Citizenship. 5. Social Security number. 6. Legal domicile (home address). 7. Business or occupation. If retired, the testator's former employer. 8. Military record. 9. Date of the testator's marriage and, if applicable, the date of divorce. 10.If widowed, the name of the testator's deceased spouse and the date of their death. 11.All of the testator's children's full names, their dates of birth and places of birth. It may also be helpful to include: a) Children's married names b) Children’s current addresses c) Any special information, such as adoption dates and so forth. 12.Any illegitimate children the testator may have who might wish to make claims on the estate. 13. The full names of the testator's parents and siblings. Give both the maiden and married names. List dates of death for any brother or sister that has died. 14.Complete names and addresses of any people or organizations that the testator has named in his or her will. This will simplify greatly any possible confusion as to whom the testator meant to inherit. Number four - anticipating what will need to be appraised - will greatly aid the executor of the estate. Values will be fixed by the date of the testator's death. If the testator happens to have unusual items, such as special collections, try to give as much information as possible. If the testator is aware of specialized appraisers, they should be listed by name and address. Telephone numbers would also be useful to the executor. The estate will not benefit from over inflated opinions. The tax appraiser will want to use the highest opinion available, so it would be unwise for the testator to state his or her own opinions regarding the value of items in the estate. If past appraisals are available, a copy of them should be included. Chapter 7 United Insurance Educators, Inc. Page 302 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts Number five – liquidity - will especially affect estates over a million dollars in value. Some liquidity will be required for federal taxes, as well as other debts and expenses. In many states, this will also be true for state death taxes. Life insurance policies, easily sellable securities or savings accounts may be used to supply these funds. The IRS generally realizes the time required to liquidate assets to pay federal taxes and allows the estate that time. Estates that are "land poor" may run into problems if the land is not easily sold. If a person realizes their estate will have this problem, it would be wise to buy a life insurance policy to provide liquid funds at death. Number six - fees of executors and counselors - are generally one of two basic philosophies when figuring fees: 1. On a percentage basis, or 2. On a fair value of services rendered, computed in respect to each estate. Either way can benefit the estate. It simply depends on the complexity of that estate and how well planned it was at the point of death. For estates that are well thought out and require little management, a "fair value of services rendered" would be the best financial choice. On the other hand, if a continuing business, for example, is included in the estate, that would probably require lots of time to manage, in which case a "percentage" basis might be the best buy. Number Seven – suggestions - is generally supplied for the benefit of the executor of the estate. It allows the executor to do his best to carry out the testator's wishes. If it concerns special situations, such as household pets, the testator would be the one most likely to be aware of possible solutions for placement, for example. Price shopping is commonly overlooked by the testator, yet it is a wise thing to do whether utilizing a will or a living trust or trustees. It may involve looking for a lawyer to draw up the documents or a bank to act as a trustee. If the estate is modest in size, legal time should be at a minimum. While it is true that you get what you pay for, it is just as true that there are a million ways to put yourself in a position to be overcharged. Chapter 7 United Insurance Educators, Inc. Page 303 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts When seeking legal advice, you will save yourself money by having everything laid out on paper beforehand. Include account numbers, addresses, etc. The more you do, the less the lawyer will need to do (at a price for his or her time). Know ahead of time which people you wish to have for beneficiaries, trustees and so forth. Be prepared with full names and addresses, including zip codes. If property is involved, bring in property tax statements and, if possible, legal descriptions. Anything you do to be prepared will save time and money. A person should place in their attorney's hands: 1. A complete list of their assets; 2. Full personal data; 3. An approximation of personal obligations; 4. The roster of people and organizations that will be named in your will or trust. Include all who will need to be mentioned, even if no actual inheritance will be involved. This would include all children, legal or illegitimate. 5. An outline of objectives as to each beneficiary. Besides saving time and money, chances are the lawyer will also be able to do a better job with the will, since he or she will have a more complete base of information from which to work. Some attorneys now use some type of form or questionnaire to gather complete information from their clients. Funeral Planning Families often draw up a will letting family know what goes where. Something can could be overlooked is funerals. Funerals have become increasingly expensive. Depending on where a family lives, local memorial societies can help plan for a funeral. A one-time membership fee can help cut the costs. The fee is nominal and often transferable if the family moves to another city. Memorial societies can even recommend funeral homes and ceremony directors. If a family decides to put their own package together without the help of a memorial society, they can choose their own funeral home to go through. Some experts recommend that a family avoid the package deals because these often Chapter 7 United Insurance Educators, Inc. Page 304 Family Insurance Needs Chapter 7 - Wills, Probate & Trusts include frills not needed or wanted. Opt for a funeral home that offers items separately, charging separately for these. Families have also the choice of purchasing a funeral insurance policy or burial policy that will cover the costs of buying a cemetery plot, funeral or memorial service, etcetera. Some questions to consider: How do they want to dispose of the remains? There are several options, which include donation to a medical school, organ donations, cremation or earth burial. Some life insurance policies may include benefits for burial and cremation costs. Review Questions 1) To make minor changes in a will, codicils can be added to execute a formal amendment to the will. (T) (F) 2) A holographic will must be entirely written by the hand of the person who signs it. (T) (F) 3) There are several reasons people may want a living trust, one of these is: a) To avoid probate. b) To allow someone to handle their money if they are incapacitated. c) To allow professional money managers to handle their affairs. d) All of the above 4) If the child or grandchild is under the age of 14, any income generated will be taxed: a) at their parent's rate. b) at their current rate. c) at a general rate. d) nothing. Chapter 7 United Insurance Educators, Inc. Page 305 Family Insurance Needs Chapter 8 - Divorce Divorce Divorce requires couples to make financial decisions that will alter current lifestyles and might even have a significant impact on the long term financial security of their family. Retirement Accounts A family's most valuable financial assets are often the marital home and their retirement benefits. This may be particularly applicable for couples over age 40. Aside from the emotional turmoil the family may be going through, one of the most important financial factors during a divorce is the possible division of retirement assets. Each individual’s attorney will request an organized accounting of retirement accounts, both through employment and privately funded for both parties, particularly if either spouse is approaching retirement. There are two fundamentally different approaches families can take when handling retirement benefits during divorce proceedings: 1. Leave the retirement assets with the spouse who is the nominal owner. If both spouses work, which is common today, they may each simply walk away with their own benefits intact. In this instance, the retirement accounts would probably be roughly equal to each other. If this is not the case, or one partner did not work outside the home, they may then be awarded some other marital asset that has a value roughly equal to that of the retirement benefits. This represents a trade-off: the spouse who earned the retirement assets keeps them, while the other spouse keeps equal assets of another kind. This approach does require that a value be assigned to the retirement account in order to determine equitable compensation through another asset. 2. Divide the retirement assets by taking a portion of the retirement assets and assigning them to the other spouse. This can be done with various types of retirement benefits, including those that are employer sponsored in most cases. Retirement accounts provided through qualified plans make this division by use of a Qualified Domestic Relations Orders (QDROs). This Chapter 8 United Insurance Educators, Inc. Page 306 Family Insurance Needs Chapter 8 - Divorce was created by the Retirement Equity Act of 1984 and provides a legal means of dividing benefits under qualified plans that did not exist prior to that act. Leaving the retirement assets involves trading retirement assets for other offsetting marital assets. A major concern with following this approach is actually determining the value of the retirement assets accumulated. Before determining the value of these retirement assets, one must understand the different types of retirement plans. They are either: 1. Defined Contribution Plans, or 2. Defined Benefit Plans. Defined Contribution Plans A major distinguishing characteristic of defined contribution plans is the one or more individual accounts each participant in the plan has. Contributions are made to each participant's account by the employee and/or employer, depending on the type of plan. These contributions are made each year at a specified rate and accumulated with investment earnings during the employee's working years. The goal is to accumulate a sizable amount that will then be used to purchase a retirement annuity or taken in a lump sum for the retiring employee. The present value of an employee's future retirement plan under a defined contribution plan as of a given date is simply the current account balance. This current balance combined with the future contributions and interest on the account will fund the future benefit. Present value is a mathematical and financial concept. Present value involves discounting the future payments back to the present time to obtain their present value. The discounting always means discounting interest to reflect the time value of money. Regarding pension benefits, discounting will usually involve discounting for mortality. Discounting, therefore, takes into account the possibility of the employee dying before collecting their retirement benefits. Chapter 8 United Insurance Educators, Inc. Page 307 Family Insurance Needs Chapter 8 - Divorce Defined contribution plans do not need actuarial mathematics to compute the present value of the future benefits. Defined Benefit Plans Under defined benefit plans, funds are segregated into separate individual accounts for each plan participant. Defined benefit plans make a commitment to pay each retiring employee a specified monthly or annual benefit for the rest of their life after the employee retires. The employee's future retirement benefit is often expressed as a specified percentage of the employee's average pays for a period of time prior to retirement and may even reflect the employee's number of years of employment with the employer. Defined benefit plans have the employee's future benefits commingled (having no separate accounts). These commingled benefits are figured with an actuarial calculation to obtain the present value of the employee's future benefit. When treating pension benefits under defined benefit plans as a current marital asset requires that these monthly or annual benefit streams of future payments be reduced to present value. The process of evaluating pensions under defined benefit plans normally involves making a number of assumptions about the future; there can be a wide variation between the opinions of two different actuaries as to the present value of a pension. These differences between actuaries may lead to courtroom battles. Differences between actuaries can occur quite often. Dividing retirement assets either by court order or voluntarily avoids the necessity of assigning a value to the retirement assets. Why? The benefits are being divided equally. Both spouses are receiving equal shares of the retirement account, so then neither has to be concerned about what the value of their share is. The division of benefits may not always be this simple. Qualified Domestic Relations Orders (QDROs) assign a portion of the pension benefits of the employed spouse to the other spouse (the alternate payee). This creates a separate account for the alternate payee under the retirement plan. The QDRO approach may be the most sensible when dealing with divorcing couples. Under a defined contribution plan designing a QDRO to divide the retirement assets of the working spouse may be relatively easy, although that is never an absolute. Under a defined benefit plan designing a QDRO to divide the retirement assets of the working spouse is more complex and requires specialized knowledge Chapter 8 United Insurance Educators, Inc. Page 308 Family Insurance Needs Chapter 8 - Divorce to do properly. This means seeking an individual out who has this specialized understanding. Qualified Domestic Relations Orders can only be applied to qualified retirement plans - those investment accounts/plans that are tax-sheltered or tax deferred. The interest or profits that are earned on the investments within the qualified plan are not taxed until the money is taken out, usually upon retirement. These plans do fall under the Employee Retirement Income Security Act (ERISA). Many people, however, are covered under retirement plans that do not fall into these categories. They may be covered under government plans. Qualified Domestic Relations Orders can only be applied to qualified retirement plans. Many of these government plans can be divided under QDROs. They may be subject to this only through court order. With Individual Retirement Accounts (IRAs) it is not unusual to find substantial funds where benefits from a previous plan have been rolled over. IRAs can be divided or transferred without the necessity of QDROs. Property The division of property in a divorce follows some common forms of division: 1. Equitable Distribution: Each spouse is recognized as a partner in the marriage and the marital assets. If a couple cannot agree on the distribution of marital assets, the court will decide on an equitable and not necessarily equal way to distribute the marital property. 2. Community Property: All property acquired during the marriage is considered community property, to be divided by the couple. The only exception is property acquired separately, before marriage, inherited, or specifically excluded from the community property by a legal agreement. 3. Common-Law: This concept of property is used only in a few states, such as Mississippi. Distribution of property is based solely on who holds title to the property, without any considerations of equity. Chapter 8 United Insurance Educators, Inc. Page 309 Family Insurance Needs Chapter 8 - Divorce 4. Marital Property: All property acquired since the marriage that was not acquired as a gift from a third party, through an inheritance or personal injury. If does not matter who purchased the property if the property is owned jointly. Some division of property can cause specific problems, and some properties are not divisible. With indivisible property, such as a car, the other spouse is normally compensated with other assets. The marital home may be sold, the proceeds divided. Family businesses present specific problems. Most experts agree that a divorcing couple should seek out a financial planner before and after the divorce. Life Insurance Without the need for spousal support if the breadwinner dies, changing the beneficiaries on the existing insurance policies may be wise. If children are involved it can be wise to list them as beneficiaries so they do not have to suffer in the event that financial support is interrupted due to the death of a parent. It may be recommended to form a trust for them so the remaining spouse does not get any of the money. In the cases where life insurance replaces alimony for the recipient spouse after the payors death, the recipient spouse should insist on a clause in the agreement giving them authority to obtain information from the insurance company. In the book, Making the Most of Your Money by Jane Bryant Quinn, the advise is simple: "If you're getting divorced, immediately drop your spouse as beneficiary on your life insurance policy, employee-benefit plans, and revocable trusts. If you don't, and die, most states allow your ex-spouse to collect, even if you have married again." A family going through a divorce may want to invest in a term life policy that runs out when the obligation of the financial part of child rearing is done. The spouse that is taking care of the children may want to own the policy and make premium payments themselves and get reimbursed by the other spouse. If the spouse who is covered by the policy drops the policy, they may not inform the other spouse. It may also be advantageous for the spouse who cares for the children to carry life insurance so that if the caregiver does die, the children will be cared for where ever they go, whether to their other parent or some other relative. It is best for the children to have some assets. Chapter 8 United Insurance Educators, Inc. Page 310 Family Insurance Needs Chapter 8 - Divorce Medical Insurance In years past, exiting spouses often required the working spouse to provide health and medical benefits for them and any dependent children. With the passage of the Affordable Care Act it is not yet clear how this will impact divorces. It is likely that a non-working spouse will still request the working spouse to provide health insurance benefits. If the working spouse’s employer-sponsored health care plan does not or cannot continue to cover a legally divorced spouse, he or she may be required to pay the premiums of another health care plan that has been selected. Spouses have steadily gained rights to health care coverage. The Health Insurance Portability and Accountability Act of 1996 signed into law by President Clinton allow the remaining spouse to keep health insurance coverage for themselves and any dependent children. Before this law was passed into legislation, if the company employed 20 people or more spouses needed to notify the employee benefits office within 60 days of a legal separation or divorce. Some ex-spouses were entitled to stay in group plans at their expense for up to three years. This applied even if the spouse remarried or had other coverage available. The group policy had to continue covering the ex-spouse if he or she were ill and any new coverage would not cover pre-existing conditions. Grown children could stay on the plan for up to three years after they were too old for formal family coverage. To keep the children covered notification to the insurance carrier within 60 days of each child's cut-off date was required. Prior to the Health Insurance Portability and Accountability Act of 1996, if the spouse worked for a company employing fewer than 20 people and not offering health care coverage, the only choice was typically an individual policy that would probably be very expensive. Social Security When a couple gets divorced it does not cut the other out of their Social Security benefits. Social Security will first look to their own account to see how high the personal benefits are before looking to the ex-spouse's account. If the couple was married at least ten years and is now divorced, the ex-spouse is probably eligible from the other's Social Security account if: Chapter 8 United Insurance Educators, Inc. Page 311 Family Insurance Needs Chapter 8 - Divorce 1. They have reached age 62, 2. Not remarried, and 3. The ex-spouse has also reached age 62 or is receiving Social Security disability payments. Even if the ex-spouse has remarried, they may still be entitled to benefits if the new spouse is receiving Social Security and the ex-spouse's benefits on the new spouse's account would be less than they are getting from the former spouse's account. If the ex-spouse dies, Social Security benefits could start as soon as age 60, 50 if disabled. A new spouse may worry that their benefits will be reduced if an ex-spouse is also collecting benefits. However this is a misconception. Each gets full payments, as if they were the only spouse around. To collect survivor's benefits after the death of the ex-spouse there are certain requirements: 1. The living ex-spouse must be age 60 or older and not remarried. 2. Caring for the deceased spouse's child who is disabled or under age 16. The living spouse’s age and marriage status does not matter. If caring for a disabled child or a child under age 16, the spouse can collect even if they were married less than ten years. 3. The ex-spouse remarried after age 60, but is entitled to a better Social Security benefit from the ex-spouse's account than from the account of the new spouse. Wills A couple that is divorcing needs to review all their financial matters. A will is one priority that must be handled. In fact it has been suggested to change wills as soon as divorce negotiations get under way. There are two ways to cancel a will: 1. Make a new will, specifically revoking all wills and codicils that have come before it. 2. Tear up the old will. It has been suggested to do this in front of witnesses and specifically say that this will is no longer valid. Otherwise, an heir may Chapter 8 United Insurance Educators, Inc. Page 312 Family Insurance Needs Chapter 8 - Divorce argue successfully that the will is merely missing. In that situation, a lawyer's photocopy may stand up in court. Even if the will is successfully destroyed, a new one needs to be written. If a person has not changed their will and dies when legally separated but not divorced, the spouse will collect. In fact most states will not allow couples that are in the process of divorcing but are still legally married to completely disinherit the spouse. During the period of separation preceding the divorce, a spouse may want to reduce the bequest to the ex-spouse to the minimum amount allowed by law. Then, when the divorce is final, a new will can be drawn up and finalized as well as other estate planning changes such as beneficiaries and trustees. Pay careful attention to guardianship arrangements for children. There is so much to do financially speaking when a family is going through a divorce. This chapter may not cover all necessary actions. State laws and personal situations vary. Each partner should consult an attorney and their insurance agent. Chapter 8 United Insurance Educators, Inc. Page 313 Family Insurance Needs Chapter 8 - Divorce Review Questions 1) QDROs stands for: a) Qualified Divorce Relation Orders. b) Quantified Darius Requested Offers. c) Qualified Domestic Relations Orders. d) Quality Defused Rationed Orders. 2) To collect survivor's benefits after the death of the ex-spouse there are no requirements. (T) (F) 3) If the couple was married at least ten years and are now divorced, the exspouse is probably eligible for the other's Social Security account if: a) they have reached age 62. b) not remarried. c) the ex-spouse has also reached age 62 or is receiving Social Security disability payments. d) All of the above 4) The present value of an employee's future retirement plan under a defined contribution plan as of a given date is simply the current account balance. (T) (F) 5) IRAs can be divided or transferred without the necessity of QDROs. (T) (F) Chapter 8 United Insurance Educators, Inc. Page 314 Family Insurance Needs Chapter 9 - Ethics Agent Ethics In today's lawsuit-prone society, the insurance agent or broker has a difficult line to walk; every presentation has the potential of an errors or omissions claim. The client’s family is often the entity that initiates a lawsuit against the agent as a result of some financial catastrophe. They were not present during the sale and do not know that the agent warned him or her that more life insurance was needed, or that a nursing home policy would be wise, or that something was not insured that should be. If the agent has not documented the conversation he or she may have a difficult time in court. Ethics are defined as "formal or professional rules of right and wrong; a system of conduct or behavior." Ethics are standards to which an insurance agent or broker must aspire to, feeling a commitment to each client. Every type of profession generally has an informal "code of ethics," which may be more understood than written. Ethics are a means of creating standards within any given profession to upgrade it and give it honor. It is a means of measuring performance and in some cases, acknowledging outstanding individuals. Ethics often are a means of establishing priorities and building traditions based on integrity. We would not wish to do business with many professions if ethics did not play a part. Can you imagine turning over your financial control to an attorney who had no ethics? The same would be true for an accountant and many other professionals. Ethics add an element of trust to many industries. In many industries the professionals have specified knowledge not shared by the general public. Individuals who seek out professional help must rely upon their honesty and integrity so a feeling of ethical standards must exist. Regardless of our occupation, each of us faces ethical issues every day. When any given profession deals with a commission base, this seems to be especially true. Ethics is a subject that could be discussed endlessly. The bottom line, however, is fairly simple: actions are either right or wrong. The answers are not Chapter 9 United Insurance Educators, Inc. Page 315 Family Insurance Needs Chapter 9 - Ethics the same for every individual but it always comes down to doing what is perceived to be the right thing for everyone involved. Consider the definition of ethics: eth'ics (eth'iks) n. pl. (1) the principles of honor and morality. (2) accepted rules of conduct. (3) the moral principles of an individual. ---eth'ic, adj. pertinent to morals. The New American Webster Dictionary What are ethics? Who determines what is or is not ethical behavior? Must religious beliefs be a part of ethical behavior? Is it possible to make your living in commission sales and still be ethical? Perhaps more to the point, is it possible to make a good living in commission sales and still be ethical? While the study of ethics is actually a complex subject with many shades of right and wrong, ethics is basically about the meaning of life. It is the abstract view of what is right and what is wrong. There are few absolutes and many varied definitions. Even those who make their lifework the study of ethical behavior often do not come up with the same conclusions. The purpose of this course is not necessarily to give any answers to the ethical questions. Rather, it is our intent to promote thinking. A thinking individual is a powerful person because he or she already has the answers based on their own beliefs; it is very difficult to manipulate a person who believes they know the ethical answers. The point of this course is to promote ethical thinking. It is our desire to provide a few of the "tools" of logic. Ethics do, of course, belong in every aspect of our lives, but this study book will examine ethics in our place of business. Ethics (sometimes referred to as values) play an important role in the decisions that are made every day. The decisions that are made, with or without ethical considerations, have a profound effect on our own lives and those of others. Businesses base many of their routine decisions on financial aspects (What will bring a profit? How can costs be cut? How can taxation be minimized?) plus a variety of other financial questions. When an ethical context is applied to the decisions made it affects everyone from the employees to the customers. Because values become an integrated part of both personal lives and business conduct, individuals are often unaware that decisions are made with an ethical view. A person who has formed an ethical core in early life will continue to make the majority of their decisions based on that early ethical training - even if they are Chapter 9 United Insurance Educators, Inc. Page 316 Family Insurance Needs Chapter 9 - Ethics unaware they are doing so. Therefore, it could be safely said that parents have the most profound affect on our world; they will be producing the standards their children carry forth into the business world as CEOs, employees, or even parents themselves. Just as it is true for other professions, it is also true of agents: their personal ethical standards will carry into the sales field. A salesperson that formed their early sales presentation on the basis of honesty and ethical conduct will, over the months and years, make a habit of saying their presentation in a certain manner. Court cases have been won and lost on this concept of "repeat actions." As time goes by, this sales presentation becomes a "habit" with little variation. Eventually, the salesperson may well forget how the original presentation was formed, but if ethics played a part in the original presentation, ethics will continue to play a part as time passes. The same may be said of driving a car, riding a bicycle, and other daily habits that were initially "learned behavior" but become "reflex behavior." Ethics began as society's code of unwritten rules. From the time that humans began living together unwritten rules of conduct were necessary simply to survive. Survival could not continue if the strong (typically males) took everything, including food and shelter, from those who were weaker. The weaker individuals were likely to be women and children. If women and children did not survive, the species could not have survived either. These rules established the ways in which others were to be treated for the benefit of all. For centuries, societies have argued over what is ethical or moral. It was during the fifth century B.C. in Greece that the philosopher Socrates gave ethics its formal beginning. The word ethics comes from the Greek word ethos, which means "character." Each country will have ethics that are unique to their people; some ethical standards tend to be common among all cultures while others apply specifically to their way of living. In America, we have many variances in what is believed to be ethical because we have a varied population with a varied background. A work ethic was formed early in America (although many people have questioned whether it still remains) because it was through work that these people were able to obtain possessions. Clearing land, for example, was backbreaking labor, but it produced rich farmlands that could be sold or handed down to their children. Therefore, hard work brought rewards. Rewards provided a reason to work hard. It is easy to see why this work ethic was easily accepted by the immigrants who came to the New World called America. Many of these immigrants had never Chapter 9 United Insurance Educators, Inc. Page 317 Family Insurance Needs Chapter 9 - Ethics before had the opportunity to obtain possessions through personal work. Even today, despite our concern that the work ethic is disappearing, new immigrants continue to find satisfaction and possessions by following a work ethic. Other ethical values have been brought in by immigrants, both in the early days and continuing into today. One that is commonly thought of (and which many Americans now take for granted) is education. We often forget that obtaining education is, in fact, an ethical standpoint. It is not always easy to become educated. Like so many values or ethics, it requires concentration and hard work. Immigrants who come from lands where education is given only to select groups find our open education system a wonderful opportunity. Often immigrants take greater advantage of education opportunities than do established Americans. When an opportunity is so widely available, it is easy to forget the importance of it. Early Americans held their religious freedom to be highly important. Since values are often defined as a criteria upon which important choices are made, religious freedom must be considered a value or ethical consideration. Many early immigrants came to America, despite the harsh circumstances of the New World, looking for religious freedom. They held this freedom in very high esteem. The men and women who settled along the Eastern coasts came from Europe and brought with them their religion of choice: Christianity. Of these people, the Puritans probably had the greatest influence on early American values and ideology. To the Puritans, work was their most effective means of giving glory to God, so the work ethic had a strong effect on their lives. Our Past Becomes Our Present Every individual is a product of their past. In some way, each of us has been affected by the past. Even when society changes rapidly, current attitudes have their basis in the past; ethics are certainly part of those attitudes. Whether how we live today is a reflection of what we enjoyed or liked in the past or a rejection of what occurred in the past, we are still affected by it. Perhaps it is impossible to understand current ethical considerations without having some understanding of the past and how it brought us to this point. Chapter 9 United Insurance Educators, Inc. Page 318 Family Insurance Needs Chapter 9 - Ethics Our current standard of living is strongly affected by our obtained education, (whether formally obtained or obtained through experience). The traditional values and ideology were generally sufficient in an unchanging society. Today our society is rapidly changing and those changes have opened up education to the masses. Education encourages questioning. In societies that promoted slavery, including ours, slaves were never allowed to become educated; educated people were much more difficult to control. There is merit in looking at our past. Higher levels of education naturally lend themselves to questioning. It is probably this questioning that brought about much of the beneficial change in America. Minority rights, women's rights, the rights of the disabled, plus many more groups have benefited from "questioning." Who Determines Ethics? Ethics involves the questioning of why certain things are done or thought. Socrates' student, Plato and later Plato's student, Aristotle, further developed Socrates' philosophy of ethics. Some say that their thoughts on ethics was so profound and complete that nothing new has been said since Plato or Aristotle on this subject. In the sixties, two major movements swept America: civil rights and antiwar sentiments. Though primarily led by our youth, the movements were backed by the majority of our mainline churches and other organized groups. Who can forget the images we saw of Martin Luther King, groups of protesters, and the numerous conflicting views brought into our lives? These movements established new ideas on ethical conduct and broadened existing views. So, the answer to the question of who establishes our ethical conduct is simple: each one of us establishes our country’s ethical standards through our participation. Therefore, those who fail to vote may be doing the opposite: failing to instill their personal ethical values. Although the seventies saw an almost immediate decline in the revolution for change that does not mean that we have been unaware of what is around us. We are face many ethical issues including worldwide starvation, energy problems, environmental issues, inflation, run-a-way government spending, war, crime, drug problems, and other issues that affect our lives on a daily basis. Chapter 9 United Insurance Educators, Inc. Page 319 Family Insurance Needs Chapter 9 - Ethics Many of the issues America and her citizens wrestle with come down to one issue: what is the right thing to do? As insurance representatives, we do not have the answers to the big problems, but we are often a mirror of what is going on in our neighborhoods. If we surround ourselves with people who are primarily concerned with themselves, it is likely that we will have the same attitude. Therefore, if the agency in which we were trained stresses SALES, SALES, SALES without any other input, it is likely that we will lose sight of the role that ethics should play. When ethical behavior is not deemed important by our immediate peers, it is not surprising that problems eventually materialize. Setting down our priorities determines our goals in life. When ethical conduct is involved in our goals we develop pride in ourselves and our achievements. It might be said that ethics are a recipe for living. Our code of ethics gives each of us our personal rules and values, which determines the choices we make each day of our lives. These choices affect not only ourselves, but everyone around us. Some types of ethics tell us what not to do (it is wrong to steal). Others tell us what we ought to do (be kind to animals). In addition, there are those ethics or morals that actually take us beyond the basics of moral obligations. Mary Mahowald, a medical ethicist at the University of Chicago, calls this added ethical stand virtues. Virtues might be referred to as going beyond the call of duty. It may also be referred to as moral excellence. Such moral excellence would include those who have no legal or moral duty to another, but go to extremes to help them anyway. It refers to the person who gives their life for a stranger or goes to other countries to work for people they do not know, even though there will be no personal or financial rewards. Virtue is going beyond what we are obligated to do. Ethics is never a separate part of our lives. It is part of everything we do and everything we say. Ethics determine how we treat those we know and how we treat strangers. Ethics determine our actions in financial and public matters. Ethics belong in every profession and are especially needed in some. Because ethics, as a subject, is so broad and complex, it may sometimes be divided into sections such as personal ethics, religious ethics, legal ethics, professional ethics, medical ethics, business ethics and so forth. Ethical neutrality is not possible although individuals often try to walk that line when taking a side is difficult. In today’s business climate, most companies establish printed ethical guidelines for their employees; this is necessary for many reasons including legal protection. Guidelines include office procedures, sales procedures, and personal conduct. Every business tells their employees which actions are right and wrong as a means Chapter 9 United Insurance Educators, Inc. Page 320 Family Insurance Needs Chapter 9 - Ethics of financial protection, but that does not necessarily mean the company follows their own codes. Ethical Decisions Ethical decisions are made everyday in the workplace. These decisions will affect the quality of work performed, employment opportunities, safety of workers and products, advertising, and simple day-to-day operations. Whether this is window dressing for the public or a real move to business values may be debated, but certainly the knowledge of ethical actions exists. A business owner must be aware that without employees who are ethical, the only restraint is the law. Without ethics, any business transaction that was not witnessed and recorded could not be trusted. This would certainly cripple a business if employees could not be trusted. On the other hand, when employees cannot trust their employer to be fair, problems can also develop. Those who own and manage the business must be just as trustworthy as their employees. Sometimes the reason given for illegal or unethical conduct comes under a different name. Bribery, price fixing and compromising product and worker safety is often said to stem from pressure for "bottom line" results. A survey conducted by Business Week stated that 59 to 70 percent of managers feel pressured to compromise personal ethical views in order to achieve corporate goals. This perception of pressure seemed to be especially high among lower level managers. On the positive side, 90 percent of the managers said they would support a code of ethics in their business place and the teaching of ethics in business schools. It is true that an honest and ethical individual can be influenced by unethical pressure from others. This may especially be true if that pressure is coming from the workplace. In today's economic climate, individuals often feel that they would be unable to survive financially if their job were lost. As a result, he or she may be willing to participate in an activity they personally feel is unethical in order to maintain their job status. Steven N. Brenner stated in his book "Corporate Political Actions and Attitudes" that individuals who worked in corporate political activities displayed a declining interest in ethical issues. This particular area of work, in fact, seemed to show the lowest level of ethical interest. It would be hard to know if unethical individuals Chapter 9 United Insurance Educators, Inc. Page 321 Family Insurance Needs Chapter 9 - Ethics were drawn into this line of work or if ethical individuals were simply pressured to the point that they lost their ethical base. It is not surprising to note that laboratory research has shown unethical behavior tends to rise as the industry or climate becomes more competitive. Perhaps that is why some insurance agencies push competitive contests and look the other way when activities seem to compromise ethical behavior. These studies further indicated that when unethical behavior is rewarded (as with prizes or additional commissions) it further erodes ethical standards. On the other hand, the same studies also noted that when unethical behavior was punished, unethical behavior was deterred. Generally, those who study the rise and fall of ethical behaviors make these observations: it is necessary, if one wishes to preserve ethical behavior to require: 1. A sensitive and informed conscience, 2. The ability to make ethical judgments individually, and 3. A corporate climate that rewards ethical behavior and punishes unethical behavior. Most ethicists believe that the more complex our society becomes, the more we need to teach ethics to the general population. In the past, ethical behavior was primarily taught to children by their parents and by the churches to their congregations. As our families become more complex and spread out, these parents-to-children teachings appear to be diminishing. It has been noted that there has been a movement back to religion in the last ten years and this must certainly be a benefit for ethical teachings. Even so, many of our leaders see a decline in our overall desire to have ethical behavior promoted. As our society becomes increasingly a computer-generated one, with sales and services moving to web-based interaction, we are seeing an interesting move away from ethical emphasis. When an individual deals face-to-face with a salesperson or service department there is less likelihood that dishonesty will take place; when interaction takes place via telephone or via websites dishonesty tends to increase. Perhaps that is because it is easier to be dishonest when there is no face attached to the act. Chapter 9 United Insurance Educators, Inc. Page 322 Family Insurance Needs Chapter 9 - Ethics Promoting Ethical Behavior Ethics is not entirely about oneself; it is also about others. It is not so much what one knows that makes an individual ethical, but rather what he or she understands. A truly ethical person realizes that their behavior is their loudest statement about themselves and those they associate with. Making ethical decisions addresses four basic issues: 1. Is it possible to teach ethical behavior? 2. What is the scope of ethics? 3. What does it take to be a moral person? 4. What are a person's responsibilities to other moral people? There is no doubt that each of us, regardless of our occupation, faces ethical issues on a daily basis. However, anyone in an occupation that has a "public interest" is especially faced with ethical issues, some of which translate into legal responsibilities. Ethics are standards to which an insurance agent or broker must aspire to; it is feeling a commitment to each client. Every type of profession tends to have an informal code of ethics, which may sometimes be more understood than written. Ethics are a means of creating standards within any given profession to upgrade it and give it honor. It is a means of measuring performance and acknowledging outstanding individuals. Ethics are often a means of providing priorities and building traditions based on integrity. It would be hard to imagine doing business with anyone that we knew to be unethical. Can you imagine turning over the control of your financial affairs to an attorney that had been convicted of stealing from his clients? Would you buy a car from a person who had knowingly lied to others about the cars he represented? Would you deal with an insurance agent who had repeatedly misrepresented the products he or she sold? Ethics are the only element, other than legal mandates, that add an element of trust to many industries. It is very difficult to mandate ethics; only behavior may actually be mandated. If a person is ethical, that is something within themselves that simply adds to their trustworthiness. Chapter 9 United Insurance Educators, Inc. Page 323 Family Insurance Needs Chapter 9 - Ethics No matter what one’s profession may be, as individuals, each of us faces ethical issues each day. Some are very simplistic in nature while others are complex and may have many sides (and many correct answers) to them. We face issues that are personal, such as: How much should I give to the poor? Is it wrong for me to take drugs? Should I report someone who is cheating (whether that happens to be in school or elsewhere)? These types of ethical questions are all around us. Some types of ethical or moral questions can be directed to our religious institutions for support in determining the right answers. Sometimes the answers can be found in our legal system. If our state or federal government says commingling funds is illegal, for example, then we could also state that it must be unethical as well. Sometimes, determining what is ethical is simply a matter of what feels right emotionally. We have all said or heard someone else say: "It just doesn't feel right." That feeling of right and wrong is probably the result of our childhood upbringing. Even if we do not distinctly remember being taught that a particular action is either right or wrong, somewhere in our upbringing or past experiences, we have received such teachings. While this course cannot magically inspire ethical conduct in an individual, it may provide the tools for determining the more complex issues. By using basic concepts and theories and by having an appreciation of what constitutes an ethical solution, decisions may be made on the basis of logic (and make no mistake about it: many ethical issues are a matter of logic). It should be noted that different conclusions may be reached to the same ethical question. It does not mean that one solution is right and another wrong. Ethical questions often have multiple answers, all of which may be correct. Many ethical questions involve multiple hues; some decisions may be based solely on facts, while others may be based less on facts and more on emotional factors (or what simply feels right). Business leaders often question whether ethics may be taught in the workplace. This, of course, depends upon multiple factors. First of all, does the employee desire to be ethical or do what is right and expected of them? As with all things, the person must want to achieve the goal at hand. Unfortunately, those who are faced with the responsibility of hiring personnel can seldom determine the individual's ethical desires. The best an employer can do is make their choice, provide the information, and monitor the results. Chapter 9 United Insurance Educators, Inc. Page 324 Family Insurance Needs Chapter 9 - Ethics One of the first lessons taught to children by their parents is sharing. Even this lesson is a form of ethics. Sharing is the opposite of greed. As adults, we learn to share in numerous ways, but sharing begins in childhood. The shift from securing our own interests to sacrificing on behalf of others is an essential part of what is meant by "ethical decision making." This may especially come into play for insurance agents. The choice to make a sale and earn a commission in any way necessary rather than sacrificing the sale on behalf of honesty is an ethical decision. The selfish person cannot routinely make such moral decisions, or perhaps more correctly will not make such decisions. It is necessary to understand that one of the general features of taking an ethical point of view is the willingness to take into account the interests, desires, and needs of others (clients in the case of insurance agents). A person may argue that it is necessary to look out for one's own interests, desires and needs. While this is certainly true to a point (we must cloth, feed and house ourselves and our families), taking our own interests into account need not mean making unethical or immoral decisions regarding others. Even commission salespeople are able to make a very good living while still maintaining ethical behavior. In fact, the best salespeople do not need to behave unethically because they have mastered their trade through the development of communication skills and professional training. The professional agent will not sell or place a product that does not meet the client’s goals or needs; they don’t need to because they have the products at hand to meet the goals without incorrectly placing a product. When a child asks his or her parent "Why do I have to share my toys?" the reply may be "Because if you don't share your toys with your sister, she will not share her toys with you." This simple logical answer teaches the child a valuable lesson. Our interests are tied to the interests of others. Just as the man who is known as a liar or a thief will find others unwilling to trust him, the insurance agent who is not ethical will, at some point, find making a living impossible because no client will wish to deal with him. We are better able to achieve our goals when we recognize the goals and interests of others. Plato argued that immorality (unethical behavior) is ultimately self-defeating. While the con artist may not believe this and some unethical people do seem to prove the point by becoming wealthy from their illegal activities, most people still believe the old saying: “what goes around comes around.” The Bible says it another way: we will reap what we sow. Even if we do not get back what we give others (whether that be good or bad), most people would agree that it is easier to be happy with ourselves when we feel we have done the right thing. Perhaps the wealthiest among us are those that have found personal happiness. Chapter 9 United Insurance Educators, Inc. Page 325 Family Insurance Needs Chapter 9 - Ethics Egoism versus Egotism Not everyone believes it is in their own self-interest to be ethical. Some who reject the idea of other's interests and desires are called egoists. Do not confuse this with egotism. An egotist is a person who is self-absorbed or stuck on themselves. These people make poor egoists. Webster's dictionary defines egoism as the doctrine that self-interest is the basis of all behavior whereas egotism is the habit of being too self-absorbed, talking too much about oneself or conceit. Psychological egoism maintains that people are always motivated to act in their own perceived best interest. Psychological egoism is not an ethical theory since it does not tell people outright how to behave. Rather it attempts to explain why people behave in certain ways. Ethical theorists consider this theory because it has a bearing on their own theories of ethical behavior. Another version of egoism is a genuine ethical theory. Traditionally named ethical egoism, it maintains that people ought to act in their perceived best interest. An ethical egoist argues that people should act in their best interest at all times because it is good for the general economy (providing industry and jobs, for instance). In the marketplace we all want to buy low and sell high. That is certainly an attempt to pursue our own self-interest. It is unlikely that the buyer worries about the seller, nor does the seller worry about the buyer. Individual self interest is at work. Even though this may be an excellent example of ethical egoism, it tends to be both orderly and productive to our society. It demonstrates that this theory has positive dimensions to it despite the selfish basis. A political economist, Adam Smith, believed in ethical egoism. He felt that people, while being interested in their own needs and desires, created good for society as a whole. Smith felt that economic conditions were created and expanded when people acted in their own behalf. It must be noted, however, that there is a strong difference between acting on one’s own behalf and taking an unfair advantage of another. Chapter 9 United Insurance Educators, Inc. Page 326 Family Insurance Needs Chapter 9 - Ethics If we were to fully believe in psychological egoism, which states that humans automatically act in their own behalf, many of the acts of heroism that we see could not be explained. Those that help others when it causes a personal loss are certainly not acting on their own behalf. There have been situations where one person actually sacrificed their life on behalf of another, sometimes strangers. This certainly is not acting on their own behalf. There is more day-to-day heroism than one might realize. Such simple things as the child who shares his lunch with another student, the woman who gives her last dollars to a homeless person, the man who donates his only day off for a food drive are all acts of kindness that consider the needs and desires of others. This still brings us back to the basic question: Is it possible to teach ethical behavior to others? There is no clear answer. An agent who has never considered ethical behavior might suddenly begin to do so if the agency where he or she works begins a strong ethics campaign. On the other hand, an agent might continue to act unethically even if threats are made to recall his or her license to sell insurance. One thing is certain: the effort must be made to emphasize ethical behavior because there will always be those agents who will respond favorably to such efforts. Question number two asked: What is the scope of ethics? This is a massive question that could be carried to great depths. In many industries, including the insurance industry, the professionals have knowledge that the general population does not have. As a result, those individuals who seek out the professionals must rely upon their honesty and integrity. Therefore, a feeling of ethical standards must exist. It was the potential for abuse of power that provided a set of rules for what is commonly called "ethical behavior." Sometimes, ethics are written standards, which may be mandated by law on either a local or federal level. The premise upon which practical ethics must be based, according to Stephan R. Leimber of the American College where he is a professor of taxation and estate planning, is that power must be exercised in the interest of the clients who seek the professionals out and may not be exercised solely in the best interest of the professionals themselves. Parts of the insurance industry have been labeled (often unfairly) as lacking ethical standards. Usually what we find is not an industry as a whole without ethics, but rather some individuals who have received much publicity. The insurance industry, which deals with senior products, is one section that has received bad publicity off and on. Part of this has to do with the age of the Chapter 9 United Insurance Educators, Inc. Page 327 Family Insurance Needs Chapter 9 - Ethics consumer. If a 25-year old person is taken advantage of, many would think he was simply stupid or uneducated to have allowed it. If a 75 year old is taken advantage of, however, publicity is sure to follow. This is not surprising since a 25 year old is more likely to have the ability to make sound judgments in comparison to a 75year old person. Also, our older population controls most of the nation's wealth. If a salesperson (in whatever industry) is greedy and unethical, he or she is most likely to hit those with money. That would typically be older people. We should also ask ourselves why society seems to consider it less offensive to take advantage of a 25 year-old person. If unfair advantage (a con job) exists, why does it matter how old or young the victim is? Perhaps that is an ethical question in itself. When we look at what the scope of ethics is or could be, one might be surprised at the extent to which it could be taken. Amy L. Domini and Peter K. Kinder have jointly written a book called "Ethical Investing" which looks at how our standards may even be brought into the field of investing. For example, if an agent were an animal activist, would it be ethical for them to represent companies that use animals in the laboratory or for testing? If a client is an environmentalist, should he or she invest in any type of investment that is detrimental to the environment? Sometimes, people or cultures do not agree on what is ethical behavior. What one culture or society may consider ethical another may not. Even within the same culture or society, people may disagree on what is and is not ethical. We often see these differences between religions as well. Every person probably has some degree of greed or selfishness within them. The ethical person realizes this possibility. Since ethics is a code of values to guide man's choices and actions, the ethical person will bypass their own greed and do what is perceived as best for the majority of people or best for the person they are dealing with. In choosing his or her actions and goals, constant alternatives are faced. It is not always easy to decide which choice is best and ethical. Without a standard of values, ethical choices would be very hard to make. At some level, our religious background may set the standard of values by which we make our choices. However we arrive at it, at some point, understanding of how others feel determines many of our ethical decisions. Chapter 9 United Insurance Educators, Inc. Page 328 Family Insurance Needs Chapter 9 - Ethics Our third question: What does it take to be a moral person? is probably more simple than any of the other questions asked. Most people do know right from wrong. While what is right may not always be agreed upon, as long as a person acts on what they perceive to be right, then they are acting ethically. The ethical person simply believes in right and wrong and chooses to do right. The ethical insurance agent does not believe it is necessary to trample their potential clients in order to get the sale; they do not believe it is necessary to tell half-truths or leave out needed information. Of course, it is also necessary to be well prepared and to understand good communication techniques. In fact most professions would benefit from these skills. It is common for ethical people to have some form of religion in their lives. They make no apology for accepting God and religion into their lives and work. Ethical people tend to be warm and caring by nature, it is said. Whether or not this is true we cannot say, but ethical people do certainly seem to place a value on others. In fact, valuing others is an aspect of ethical behavior. Perhaps you cannot have one without the other. It is not possible to be one person off work and another person on work. Who we are is defined everywhere we go and in everything we do. Three questions must be addressed: 1. What kind of person am I? 2. What quality of work do I want to perform? 3. What do I want my legacy to be? Just as a man is defined by the lies he tells, and a thief is defined by his actions, we are defined by our every-day activities. We do not necessarily have to be a liar or a thief to define ourselves as less than honest. Many of our political figures are not actually dishonest and yet they are not perceived as honest either. How do we want ourselves defined? Answering such questions cannot be avoided. Even when we try to ignore them, we are still answering the questions by our actions. It must be realized that the questions are asked in the minds of every person we come in contact with. They look at us and they form opinions to these questions. Coming to terms with the basic philosophical questions about what we are doing with our lives may be the most practical of all possible ventures. Chapter 9 United Insurance Educators, Inc. Page 329 Family Insurance Needs Chapter 9 - Ethics If we have children, it should also be pointed out that they are very good at defining who we are. Children may not voice the image they see, but little is missed. How do you wish your children to view you? What you do in your every day lives will form their opinions. It will also demonstrate to your children what path in life they might take. When we ask: “What quality of work do you want to perform?” we are referring to the quality, not quantity, of your work. Forging signatures, misstating health conditions, omitting information for the sake of a sale, and so forth, determines your quality of work. True professionals simply feel their integrity is worth more to them than a quick commission. Certainly, anyone can make an error and that may not be a reflection of their professionalism, as long as the error is corrected. If an error is made (even an honest error), and no effort is made to correct it, then again that reflects on the type of work performed. The question: “What do I want my legacy to be?” refers to how others will remember you. Some may not care about this point, but it will be important to those who love you. Most of us probably do wish to be remembered in a favorable light. Can you imagine being remembered for the quantity of errors made or for the dishonest and unethical actions taken? Good business requires that you know what you are doing. Sometimes this involves competency. Of course, most people would not view themselves as incompetent even if they were. Sometimes, the industry itself must remove those within it that are not competent. Sometimes, competency is merely a matter of obtaining required or necessary education within any given industry. It is always interesting to note the amount of sincere education acquired by the leaders in an industry. The leaders are nearly always more concerned with educating themselves to a greater degree than are those at the bottom. Education and ethics do tend to go together. It should be noted that success and education also go handin-hand. How many times have you, as an insurance agent, sat in an educational seminar and observed the quantity of others who are obviously not interested in learning. Of course, it is also the responsibility of the educators to make the seminars interesting. However, there are always those who attend simply because they must. In our business, this constitutes unethical behavior. Constant learning is very important in the insurance industry and those who realize this will be better equipped to do a good job. Can you imagine feeling confident going to a doctor who did not want to continually upgrade his industry's education? If your doctor Chapter 9 United Insurance Educators, Inc. Page 330 Family Insurance Needs Chapter 9 - Ethics said "I don't bother going to all those boring classes, but don't worry. I read all the brochures," would you feel confident in his or her work? It is also important to know why you are doing what you do. For insurance agents, that means it is important to understand why your industry and services are valuable. We have all known an agent who seemed to just be going through the motions of their job (selling insurance) without any pleasure being received from it. Whether a person is an insurance agent, a plumber or a teacher, there must be pleasure derived from what they are doing. Unless there is some pleasure in the job, the job will be done poorly. Few of us could do an outstanding job at something we hate. Often the reason an agent is not enjoying their job is simply because they do not understand why they are doing it. If their agency has lost sight of ethics chances are their agents will not know why they are doing the job (beyond making money for the agency). In the midst of the Watergate investigation, Jeb Magruder announced that he became involved because he had misplaced his "ethical compass." Newspaper columnists grabbed on to that phrase and many jokes evolved from it. The truth is, however, that it is a very fitting way to describe the situation. The majority of people know the difference between right and wrong. That is not to say that, if surrounded by only one type of morality, that one's "ethical compass" cannot only be misplaced, but set off its direction as well. It is unlikely that most agents would consider who they work for to be a matter of ethics. However, it may end up being connected if ethical behavior is not deemed important by the company. When an agent (or anyone, for that matter) feels that their role day-in, day-out is primarily connected to making money without any regard as to how the money is made, ethics may easily take a back seat. How does an agent know, except in the extreme cases, if their agency lacks ethics? It may not always be a black-and-white situation. Sometimes the decision can only be a personal one if the agency is not noticeably to one extreme or the other. One would not expect an agency or brokerage to be outright unethical. Each state has mandated certain procedures that a company must follow which usually prevents such outright unethical behavior. It is more likely that the company would ignore unethical or questionable actions of their agents which would, therefore, condone such actions. Chapter 9 United Insurance Educators, Inc. Page 331 Family Insurance Needs Chapter 9 - Ethics Some examples of this might include: EXAMPLE #1 Joan, an insurance agent, is sitting in the agent's room of the agency where she works. As she is completing her paperwork on the business she has written that week, she notices that she forgot to have one form signed. Another agent in the room, Matt, suggests: "Don't worry about it. Just put one of his signatures against the window pane and copy over it onto the one you need." Joan: "Isn't that illegal?" Matt: "Maybe, but everyone does it. If you're not, then you're the only one who isn't." As Joan asks around, she discovers that Matt was correct. Virtually everyone she spoke to about it confirmed that they too copied signatures where one was forgotten. Joan found that nearly every agent intended to get all required signatures, so it was not a matter of purposely omitting them. Rather, it was an easy way to perform below necessary levels of competence. Several agents even mentioned that the management had sometimes been present when signatures were copied. They simply left the room and acted as though they had not seen it. While we know Joan was unethical in copying the signature, there are additional ethical questions involved. Is Matt unethical for advocating that another person forge a signature? Is the agency unethical by ignoring the behavior going on? By ignoring the behavior, is the agency condoning it? If Joan had decided against forging the signature would she then be free of any other agent's ethical behavior? Or, having the knowledge of what was going on, would she be unethical to remain at the workplace? Should she go elsewhere to work and leave it at that or, in the interest of ethical behavior and responsibility, should she report the behavior to the State Insurance Department and perhaps to the insurance companies as well? Since Joan had developed several good friendships among the agents, how does loyalty to those friends and her responsibility to ethical conduct correspond? As you can see, ethical behavior is not a simple matter. Do your standards of what is ethical apply only to yourself or to others as well? If your views do not correspond to the views of others, who is right? Chapter 9 United Insurance Educators, Inc. Page 332 Family Insurance Needs Chapter 9 - Ethics EXAMPLE #2 John works for a large investment company. John is a strong believer in environmental issues. Because of his beliefs, he will not refer any client to any stock or company that John feels harms the environment. John seldom allows his clients to see any investment that he does not agree with. John's company knows that John will not present any company that he does not agree with. The company says nothing as long as John brings in a good quantity of business. If his business is down, however, they do bring up the matter. Is it ethical of John to only show those companies that he agrees with? Secondly, is it ethical of the company he works for to only be concerned about it if his sales are down? Could John ethically represent companies that he opposes? Which set of ethics should come first: his own regarding the companies or his responsibility to his clients to allow them to make their own choices? If the company that employs John should require that he show all options to their clients, is John ethically bound to follow his employer’s requirements? Whose ethics come first? John's, the client's, or the employer's? Different people or groups often do not agree on what is or is not ethical. Who should decide which ethics come first? This question might come under the heading of "What are a person's responsibilities to other moral persons?" Basically, all of these concepts or questions bring us back to the original point. A person must know why they are doing a particular thing. In the case of selling insurance, if the agent does not understand the reasons why insurance policies are important to own, it would be very easy to lose track of important ethical elements. The lack of this understanding might eventually force the agent to deal with the basic inquiries that come about when ethics are pushed to the background. What are our responsibilities to other moral persons? (Question #4). Most people realize that they are responsible for their actions. In sales, we often hear the statement "For every action, there is a reaction." This is generally true in life as well. It goes beyond the obvious situations (if you smack someone, they may smack you back). If you are rude to a person, you may not realize the "reaction" at that moment, but one will surely follow. The reactions may not always be noticeable to others. This is especially true when it involves emotions, Chapter 9 United Insurance Educators, Inc. Page 333 Family Insurance Needs Chapter 9 - Ethics such as hurt feelings. Since each of us is responsible for our actions, the question then is "Are we responsible for the reactions that follow?" Some reactions are directly tied to our actions and are predictable. If we lie in order to obtain money, our actions are then directly tied to the reactions that occur. What we did was deliberate and the "reaction" should be no surprise. In such situations, we are responsible for the reactions. In other situations, we cannot be responsible for the reactions. If we act in a responsible manner and a reaction occurs that hurts or offends others, we may not necessarily have any responsibility. What a person does in every day life is the result of multiple decisions made over their lifetime. Those decisions include our perception of whom and what we are. Our character (or lack of it) is made up of our day-in, day-out decisions. The irresponsible person will not care what his or her responsibility to other moral people may be. Therefore, we will look only at what an ethical person's responsibility is towards other ethical persons. Let's look at the example of John, the investment counselor. He would not present any investment to his clients that he did not personally agree with. Let us assume that most of John's clients are themselves ethical people. Since his clients are themselves ethical, is John wrong in making such investment choices for them without giving them a chance to bring out their own sets of ethics? What is John's responsibility to other moral or ethical persons? Moral or ethical responsibility is not a single choice. Such choices are made daily in many things that we do. If we assume that our children are basically moral people, then what are our responsibilities towards them? This may also be said of our peers at work. If the majority of the agents at the firm we work for are ethical people, do we then owe it to them to also be ethical? Agency XYZ prides itself on being ethical. The owners and managers stress such behavior at all company meetings. While sales are certainly promoted, it is made clear that the sales must be honestly come by. XYZ Company seeks out the very best products available so that their agents can present a superb policy to their potential clients. Training and education is given a top priority by the company as well. Chapter 9 United Insurance Educators, Inc. Page 334 Family Insurance Needs Chapter 9 - Ethics It would probably be safe to say that XYZ Company has invested not only time but money into their company and their sales force. Since they have stressed ethical behavior, it is also probably safe to say that they do not feel such behavior will hurt them financially. In fact, they probably feel it will benefit them financially. Given this scenario, XYZ Company has probably attracted those insurance agents who also give a high priority to ethical behavior. If an unethical agent came to work there and misrepresented the products (theirs or others), XYZ Company, or any other aspect involved in the sale, how would this affect the ethical agents? An agent once relayed this true story. She had been building a client base for about two years when the agency she worked for became the subject of an investigation by the state's insurance department. Since she had always prided herself on giving her best efforts to her job and her clients, it was distressing to see the agency she worked for on the evening news. It did not matter whether the agency had actually done anything wrong. It did not matter whether she had done anything wrong; simply being connected by virtue of employment caused credibility problems. In this same context, the agents at XYZ Company would be affected by an unethical agent even though the other agents were very ethical in their behavior. People believe in the old saying "It only takes one bad apple to spoil the whole barrel." Therefore, one unethical agent will affect how others in the same agency are viewed. In this context, every agent has a moral or ethical responsibility to all the other agents. In the case of the agency being investigated, that agency had a moral or ethical responsibility to all of its agents. Of course, it is the job of the state's insurance department to investigate any complaint. That certainly does not mean that anyone is actually guilty of doing something wrong. Chances are, however, if it hits the evening news or the newspapers, it will not matter whether there is any guilt or not. Opinions will be formed. Therefore, each insurance agent and each insurance agency has an ethical responsibility to act in a way that will not cast doubt on themselves or others. Selling Ethically No matter how ethical an agent may be, if he or she cannot support themselves or their families he or she is not likely to do the consumer much good. Therefore it is not enough to merely be ethical. The agent must be both ethical and skilled in his or her trade. In fact, it seems probable that the financially successful agent is more Chapter 9 United Insurance Educators, Inc. Page 335 Family Insurance Needs Chapter 9 - Ethics likely to be ethical since there will be less stress involved, less desperation to make the sale. Education Certainly, education plays a role in ethical selling. Why is education important? It is common to hear agents and agencies alike complain about the educational requirements of their state. The agent may look for the shortest or easiest educational course to simply get their educational requirements out of the way. Consider this: You are not feeling well so you go see your general practitioner. Your doctor states that you must go to a specialist because he or she suspects that you have a heart problem. The specialist that is recommended has a booming practice and obviously does very well financially. The office is plush and he or she drives into the complex parking lot in a fancy foreign sports car. There is lots of office staff and everyone seems intent on pleasing the waiting patients. Even so, you ask the medical specialist some questions that are important to you about their schooling. The specialist replies, "Oh, don't worry yourself about that. I finished school ten years ago, and I haven't had the time to attend any of the seminars or other educational programs. But don't let that worry you. I've had lots of practice and I make a point to read all the brochures sent to me by my suppliers." Of course, we realize that a heart specialist is not an insurance agent. Even so, the point is the same. How much confidence would you have in such a doctor? Why should a consumer have confidence in an agent that does not consider education important? Probably every agent alive has attended a seminar where educational laziness was obvious. Of course, it is the responsibility of the speaker to be interesting and cover a topic in an organized and practical fashion. Having stated that, it is also the responsibility of the agent to attend the seminar in a prepared manner. He or she should have a notebook, ink pen or pencil or a tape recorder. Notes may be optional, but if the seminar is truly educational it does seem that notes would be appropriate. Chapter 9 United Insurance Educators, Inc. Page 336 Family Insurance Needs Chapter 9 - Ethics It is not appropriate for the attending agent to talk to those around him (which is likely to interfere with the enjoyment and learning of others), read the paper or a magazine, write personal letters, or work on personal business during the seminar. It is not unusual to observe an agent or two sleeping through the seminar waking up only long enough to sign the roster that is passed around for attendance. Certainly, the agent who signs in and then leaves for an hour or two is not learning anything. Although most states have specific rules about such actions, they still occur. The agent who must be policed into being responsible about his or her educational actions cannot be considered ethical or even professional. As an educational company, we have heard complaints from agents who feel they have been in the business too long to learn anything new. Again, we refer back to the medical doctor who feels education is not necessary for their continued medical practice. Just as you would not feel comfortable with such a doctor, would your clients feel comfortable with that attitude from you? Getting Education in a Timely Manner It is impossible to truly be a professional unless education is made a priority. Every educator's dream is to no longer hear "How easy are your courses?" It certainly does separate the serious career agent from the average agent. Most states do now require that education be obtained. How much education is required varies greatly from state to state. It is the responsibility of each agent to know and understand their state's requirements. Each agency is responsible for promoting education as an important feature necessary for the welfare of both the agent and the consumer. An agency should never resent the time an agent takes out of the selling field to acquire education. In the end, the agency also benefits. The words, "in a timely manner," seem to be a key phrase. It is very difficult to get all that is available out of a course, whether in a live seminar or in a homestudy program, if the agent must rush through to meet a state deadline. Not only does the agent miss a great deal, but the true value of the course is also lost. Education is the mark of a true professional. What about getting education that is not required by the state? Some agents complete education, which gives them specific designations, such as Chartered Life Underwriter (CLU) or Registered Health Underwriter (RHU). These designations are the result of additional education specific to certain insurance Chapter 9 United Insurance Educators, Inc. Page 337 Family Insurance Needs Chapter 9 - Ethics lines. While such designations do not necessarily mean the agent is a wiser or a more skilled salesperson, they do show that the agent is serious about his or her profession. Regardless of the line of work a person is in, additional education is always a sign of a true professional. This is true of a teacher, a doctor, a lawyer, and certainly an insurance agent. It is true that there are agencies that do not seem to appreciate agents who desire additional education. In fact, there may be situations where an agent might wish to consider changing who they work for if education is not only unappreciated, but even degraded. It is hoped that this is not a normal situation. It is hoped that most agencies do promote additional education. There is another side to education besides formal, credited courses. Angie is a fairly new agent having only been in the sales field for about six months. She works for a large agency with a very large field staff. While the agency does hold product meetings, it is not unusual for new items to be added before they have been formally introduced in the product meetings. As a result, Angie is often given brochures and applications for products that she is not familiar with. Angie's field manager, Reggie: "Angie, here are some brochures for a new cancer policy we just got in. It's fairly simple, but if you have any questions give me a call. Just read the brochure. That should do it." Angie reads the brochure and does understand the basics of what it is selling. What Angie is not sure about is where such a policy fits in and who might benefit from buying it. She knows that major medical policies are supposed to cover such things as cancer. Since Angie sells mostly life insurance, however, her understanding of medical policies is not great. Angie makes the determination that many plans must not cover cancer, otherwise why would there be such specific policies on the market? Angie sells two cancer policies in the first week and is highly praised by Reggie. Being so new, Angie does not often get praise, so now she begins to make a special point of suggesting her clients buy the cancer policy. Chapter 9 United Insurance Educators, Inc. Page 338 Family Insurance Needs Chapter 9 - Ethics We are not trying to suggest that cancer policies are either good or bad. The question here does not necessarily concern the value of the policy itself, but rather how Angie handled a situation concerning education. Since Angie was not sure where this new product best fit in, what should she have done? It was obvious that Reggie felt the brochure should answer her questions, but he did offer his assistance if she wanted it. What were Angie's options? 1. She could have called Reggie or cornered him at the office to ask questions. 2. She could have asked other agents more experienced than she. 3. Angie could have waited for the product meeting and asked questions. 4. Angie could have called the insurance company marketing the product. Most companies do have a product support department. Did Angie need to do any of these things? Since she was able to sell the product even though she was not sure where it fit in, did any questions even need to be asked? Remember that Angie did not have a great understanding of medical policies and made the assumption that some plans must not cover cancer. Is it possible that she misrepresented existing medical policies due to her misunderstanding? We know that Angie would not have purposely misrepresented other policies, but does this lessen her liability? If Angie did misrepresent other plans, what will this do to her credibility if her clients discover her error? If Angie did not bother to explore this product completely, is it possible that this is a work pattern that repeats itself with other products also? Does the agency bear any responsibility here? Although they do have product meetings occasionally, is it their responsibility to have such meetings before releasing a new product to their agents? Since the agents are basically selfemployed, does this mean that education is solely the agent's responsibility and that anything the agency does is more of a courtesy than a responsibility? We are not attempting to answer these questions. Often the answers vary so much depending upon such things as contracts, etc. that each agent must determine their own answers. However, it is certainly true that each agent must take on a degree of responsibility when it comes to education in general. To rely upon another person or agency to fulfill educational needs is foolish, both personally and financially. Chapter 9 United Insurance Educators, Inc. Page 339 Family Insurance Needs Chapter 9 - Ethics Laying Out Policy Benefits and Limitations Once the consumer has agreed to hear the agent's presentation (we dislike the word "pitch" since it suggests trickery) the agent enters into many possible pitfalls. Policies can be very difficult to understand. Most presentations involve a few set items, which include premium rates, benefits, agent services and company stability. Of these, the premium amount should be the least important, although our clients do not always allow this to be so. As a result, rates often take up the majority of the presentation, yet an Errors and Omissions claim has never occurred due to the premium quoted. Probably 98 percent of the E&O claims filed relate to the benefits of the program and how those benefits were discussed (or not discussed, as the case may be). Obviously, more time needs to be devoted to that aspect. Then, as an agent, you must hope that the client remembers what was said and understands the concepts discussed. The insurance contract can be very intimidating. Technical in nature, complex in its subject matter and seldom read in full by either the insurance agent or the policy-owner, it is bound to be misunderstood at some point by somebody. It has been said that insurance contracts are the number one unread best seller. More insurance contracts are probably sold than nearly any other type of contract, yet they are seldom read by the consumer. Unfortunately, policies are seldom read in their entirety by the selling agent either. To our clients, the most important part of the policy is the part that begins, "We promise to pay . . . ” In reality, all other parts are, of course, limitations and/or conditions on the policy. In some ways, life insurance policies are more easily understood than other types. After all, a person is either dead or alive. If the insured dies while the policy is in force, the promise of a payment is kept. In a medical policy, there may be numerous limitations or conditions of payment that the consumer (policyholder) has difficulty understanding. Medical policies contain such things as co-payments, stop-loss provisions, elimination periods, plus a variety of other confusing and easily misunderstood clauses. All of the provisions can create dissatisfaction, which can cause questions regarding an agent's diligence in presenting the policy and providing services. This is not to say that a life policy should not also be clearly explained to a client. Any contract can be confusing to the consumer. Any contract can cause a misunderstanding. Chapter 9 United Insurance Educators, Inc. Page 340 Family Insurance Needs Chapter 9 - Ethics There are steps that an agent can follow to minimize possible misunderstandings: (1) Full disclosure is always necessary in any type of policy being suggested to a client. Where different interpretations are possible between a brochure and the actual policy, the policy is always the final authority. A brochure is simply a selling tool; never the final answer. The statement the agent receives over the telephone from the agency or home office also takes second place to the actual contract. The policy is the final word every time. An agent who has not read the contracts he or she is selling, is an agent waiting for a lawsuit to happen. (2) An agent should always be slow to replace an existing contract of any type. This is not to say that an existing contract should never be replaced. However, to do so without fully examining what is currently in place would be foolish. The agent should first be fully informed of any new or preexisting health conditions, take-over provisions and limitations that may exist in the new plan. Health problems of any dependents that may apply should also be reviewed. (3) Sometimes owners/employers may not be enrolled in and paying premiums for worker's compensation coverage. While this does not typically apply to the senior clients you will encounter, older age people are still working and might need consideration. (4) Whether you are dealing with a health program, a disability program, or a life insurance program, make sure that health questions are clearly understood and correctly answered. A term that has come into wide usage lately is clean sheeting. It means that an agent knowingly fails to correctly list existing or past health conditions of the applicant. The agent is presenting a "clean" application so that the company will accept it and issue a policy. This is obviously illegal and will not be tolerated by any insurance company! (5) Sometimes an agent simply is not aware of existing health conditions. If the applicant does not fully understand a health question, it may be incorrectly answered through no direct fault of the agent. We say direct fault because it is ultimately the responsibility of the agent to present the questionnaire in a way that is understandable. Even if the agent thought the health portion of the application was correctly completed, it will not alter the insurance company's view of it. A policy may be rescinded (taken back) by the insurance company for incorrect or undisclosed information. This may occur, for example, on a question, which asks if the applicant has high blood Chapter 9 United Insurance Educators, Inc. Page 341 Family Insurance Needs Chapter 9 - Ethics pressure. Since the person is taking a medication that keeps his or her blood pressure under control, they may answer the question "no" when, in fact, it should have been answered “yes.” Since these types of misunderstandings can easily happen, an alert agent will want to closely monitor the questions and answers on applications. (6) Eligibility of applicants is always a concern when replacing an existing coverage. Do not overlook the eligibility of dependents also. An employee's spouse or disabled child may be especially vulnerable. (7) Any time an existing coverage is being replaced with a new policy, continuity must be considered. The old plan should never be dropped until the new plan is firmly in place. The policy should actually be in hand and reviewed for accuracy before the old policy is dropped. The actual way in which a plan is presented can be very important since so many of the consumers will not understand industry terminology. The weight falls on the agent to present the policy in such a way that understanding is possible. Again, this often comes down to good communication skills. We also suggest that you pay close attention to the "body language" of your clients. It is often possible to tell that your client is lost merely by the expression on their face. Many people feel awkward saying that they are lost. This might especially be true if they feel their agent is in a hurry to get on to another appointment. There are also those agents who cannot seem to resist being overly technical. The agent may feel that such technical explanations are necessary or he or she may simply be trying to impress the client. These agents may be extremely knowledgeable, but they are unable to present their knowledge in a way that is understandable to the layperson. While this relates more to skills than it does to ethics, an ethical person will put a priority on client understanding. If the agent is trying to impress the client, then we must ask the question, does ethical conduct allow for such self-serving purposes? Chapter 9 United Insurance Educators, Inc. Page 342 Family Insurance Needs Chapter 9 - Ethics Policy Replacement Insurance is a replacement business. Even the most ethical agents realize this is often part of their sales day. In some areas of insurance, policy replacement became such a problem that state and federal legislation was enacted to protect the consumer. Most states require that comparisons (for the purpose of replacement) be precise and done in a manner that fairly compares the two policies. Often there are specific forms, which must be utilized if replacement of an existing policy takes place. Agents often complain that it is very difficult to compare policies if the types do not have much in common. It ends up comparing apples to oranges rather than apples to apples. Whatever the situation, an ethical agent WILL fairly compare the two products, not only because he or she is ethical, but also because it is simply smart to do so. We live in a lawsuit prone society and it is not surprising that many consumers are all too willing to sue. Most consumers are aware that competing agents will be attempting to replace each other's business. Realizing this, consumers do tend to use judgment before replacing their policies. Replacement practices may not be as obvious to the consumer when it involves an agent replacing their own policy. Consumers seldom question a replacement when it is the same agent (versus a competitor) doing the replacement. Why would an agent replace their own business? For several reasons, some of which may not be sound or ethical. One of the major reasons that some types of policies are replaced by the writing agent is to gain another commission or a higher commission, depending upon the type of product. For example, in states where commissions are not controlled, it has been a standard practice for agents to replace their own Medicare supplemental business. In many areas, the first year commission was high, with the commissions from the second year on being considerably lower. By replacing their business every year or even just every two years, agents were able to keep their commissions high. This is usually a disservice to the client, especially if preexisting conditions played a part in the replacement. The standardization of all Medicare policies should put these replacements in check or at least dramatically reduce it. Many states have put limitations on the commissions paid on Medicare Chapter 9 United Insurance Educators, Inc. Page 343 Family Insurance Needs Chapter 9 - Ethics supplemental policies. The controls do make sense as far as replacement business goes, although the reduced commissions also generally mean less claim service for the consumer. Now, instead of receiving a large first year commission and reduced subsequent commissions, the agent receives a level commission from the first year on in more and more states (as more and more states adopt this format). Another reason, and a common one, that agents might replace their own business has to do with the mobility of the industry. It is not unusual for agents to work for a period of time for one agency and then, for one reason or another, move on to a different agency. If an agent is not meeting production standards, the first agency might terminate the agent or terminate benefits, such as providing leads. When the agent moves on to another agency, he or she often feels that his or her clients belong to them. Legally, this may not be true, depending upon the agent's contract provisions with the agency. Whether or not it is proper legally, the agent often tends to attempt to bring his clients with him to the new agency. Since the agency is benefiting from the additional business, few agencies worry about the ethics of such replacement business. In fact, it is not unusual for agencies to actually encourage the practice. Another reason for policy replacement deals with company stability. The industry has seen some ups and downs in the financial stability of some insurance companies. If an agent feels that he has clients in a company that may be suffering some financial problems, the agent may change their client's policy in an effort to protect the consumer. Certainly, it is best to try to use strong companies so that this will not be necessary, but even the most careful agents may, at some point, find their clients with an unsound company. Replacement of business is sometimes proposed by the agencies that have legal rights to the business but, due to contracts with vested agents, are paying part of the commissionable earnings to those terminated agents. The agencies may be able to move the business within their agencies and, therefore, discontinue the commissions paid to those agents who have been terminated. As we have stated, not only individual agents, but agencies as well have a duty to behave in an ethical manner. That does not necessarily mean that they do. Most insurance laws protect the consumers, not the agents. Chapter 9 United Insurance Educators, Inc. Page 344 Family Insurance Needs Chapter 9 - Ethics When the Agent Allows Misconceptions It would probably be surprising how many policies are sold on the basis of assumed facts or misconceptions. We are not saying that the agent outwardly misled consumers, but rather, they allowed the consumer to make assumptions that were incorrect. An agent relayed this story: I was sitting in the home of an older client who was interested in investing in an annuity product. I was showing him several plans available. One was paying a higher interest rate than the other two, and the consumer liked the higher rate. I made a point of telling him the ratings of the companies, carefully pointing out that the higher paying company only had a "B" rating. After a moment's pause, he replied: "Hell, I would have been happy with B's when I was in school." It is obvious that the consumer did not understand the importance of financial ratings. It would have been easy to simply fill out the application and never address the obvious misconception on the part of the client. Any agent who has spent time in the field can probably tell their own stories of people who made incorrect assumptions placing a sale directly into the lap of the agent. Some misconceptions may simply be amusing, while others may cause serious legal problems. Sometimes it can be so difficult to clear up a false assumption that the agent simply lets it slide by. This is seldom wise. It is always better for the client to correctly understand what they are buying. The next agent in their home may clear up the matter, making the first agent appear either inept or unethical. As one agent relayed, he hates coming into a home where he must spend most of his time correcting the false information left by the agent before him. While this does tend to cement the sale, it is also a waste of time and energy for the second agent on the scene. One other point should be made at this time. Insurance agents tend to have a reputation only slightly higher than that of a politician. Why does this happen? It is probably safe to say that the majority of this reputation comes from consumers who feel that they were "taken" by an insurance salesman. Either the consumer did not get what they thought they were buying or they felt pressured into buying something they did not really want or intend to buy. We often hear people say that Chapter 9 United Insurance Educators, Inc. Page 345 Family Insurance Needs Chapter 9 - Ethics the "big print giveth and the small print taketh away." In reality, print size is generally mandated by each state. There is no "big" or "small" print. What the consumer really means is that claims were not paid due to policy limitations or gatekeepers. A policyholder that knows a specific claim will not be paid is not likely to be upset, but a policyholder that thought a specific claim would be paid will be most upset when he or she is turned down for the claim. That policyholder will probably feel the salesperson misled them or, at the very least, failed to fully disclose the conditions and limitations present in the policy. When the Premium Appears too High Another area of ethical behavior that should never happen still needs to be addressed. It needs to be addressed because it does happen. There was the client who thought he was paying the premium for a full year only to discover that it was a 6-month premium. There was the woman who was told her bank would be drafted one amount only to learn that the draft was for a much higher figure. Sometimes when an agent fears he or she is losing a sale due to the amount of the premium, figures may be incorrectly stated for the benefit of the sale. We would like to think that such situations are merely misunderstandings, and certainly misunderstandings may happen. There is never any excuse for purposely misstating premium amounts. Premium amounts may be misstated simply because the agent is inexperienced in using premium tables. So many types of policies have formulas for figuring rates. For example, many long-term nursing home policies have premium rates that vary according to multiple factors, each of which must be considered. Major medical plans are based upon ages, the plan selected, and sometimes health conditions. Obtaining Proper Signatures from the Client The practice of forging client signatures is not only unethical, but illegal as well. Despite this fact, it is much more common than many people might realize. There are many reasons why signatures may not be obtained from the client. Often, it is merely an oversight by the agent. Such oversights clearly state disorganization on the part of the agent. New agents might benefit from Chapter 9 United Insurance Educators, Inc. Page 346 Family Insurance Needs Chapter 9 - Ethics highlighting signature lines on all their forms before entering the field. Doing so could prevent the omission of needed signatures. In some cases, signatures might be purposely overlooked as a way of avoiding the explanation of certain forms. This commonly occurs when replacement forms are required and the agent feels inadequate explaining the information contained in them. Again this is not only unethical, but generally illegal as well since all forms need to be disclosed to the client. In addition, the well-trained, well-organized agent simply does not need to omit signatures, whether by oversight or by intention. Anytime an agent feels uncomfortable about a particular form, he or she should seek council from an experienced ethical agent. Keeping in Touch after the Sale The hardest policies to replace are those belonging to the agent that keeps in touch with his or her clients. Aside from the business retention standpoint, what are an agent's ethical duties regarding service after the sale? This often depends partly upon the arrangements made between the agent and his or her agency or insurance company. Some companies have a separate servicing staff so that the selling agent is not expected to do any further service work. Most agents, however, are probably expected to do any necessary service work personally. Even if the selling agent is not expected to do so, most professionals do feel that referrals and additional sales result from close client contact. In addition to that aspect, everyone likes to feel that they were more than a commission to a salesperson. Even a simple birthday card at the appropriate time is appreciated by the consumer. Many agents want to provide service to their clients. Not all agents or agencies feel this desire. Many simply do not wish to take on the burden of service after the sale. Certainly, servicing one's clients is prudent, but is it required from an ethical standpoint? Some states mandate that each client must have an assigned agent. This means that the insurance company must assign an agent to every account if the writing agent is no longer with them. Those states then expect those assigned agents to handle any claim requests that might occur. Many of the states report that the lack of claim service is the number one complaint from consumers. Chapter 9 United Insurance Educators, Inc. Page 347 Family Insurance Needs Chapter 9 - Ethics Earlier in this text we pointed out that it is only possible to mandate behavior, but not necessarily ethics. Is it possible to force an agent to properly service their clients? Probably not. If the agent is not smart enough to understand that service promotes sales and helps business retention, it is unlikely that he or she will be smart enough to understand service requirements imposed by his or her state. In fact, an agent who is unwilling to service his or her accounts, probably will not even be educated enough to know how to service the accounts. When this happens, one can only hope that the insurance company or agency will step in and handle the matter. If no one handles it, eventually the client will simply change agents and insurance companies. Selling the “Fast Buck” Items Some might consider this an unfair statement. However, we feel the evidence is compelling that many people, not just insurance agents, will quickly step forward if there appears to be a "fast buck" available by selling a particular item. There may be differing opinions on what constitutes a "fast buck" item. In fact, it is often true that the fast buck lies not in the item sold, but in the manner in which it is sold. In some states, selling Revocable Living Trusts has become big business. While there is no doubt that a living trust can be very beneficial in the proper circumstances, many of these trusts have been sold for inflated prices to people who did not benefit in any way. Sometimes the consumers do not benefit because the trust is not properly executed; sometimes the consumer simply did not need the trust, so their purchase was unnecessary. Perhaps the most perplexing aspect of the sale of these revocable trusts has to do with the way in which they are sold. An item is definitely a "fast buck" item when the seller says anything necessary to get the sale. Consumers have been told so many incorrect things about trusts that it has become clear to many state regulators that the aim of many trust companies is simply to bring in cash. If this were not the case, there would be more control exercised over the sales force. Unfortunately for those who are honest in their promotion of revocable living trusts, many states will be addressing the abuses currently happening. How the situation will be addressed will vary from state to state, but it is likely that some type of legislation will limit who may represent them. Chapter 9 United Insurance Educators, Inc. Page 348 Family Insurance Needs Chapter 9 - Ethics A "fast buck" item does not intend to imply that particular items are in this category. Actually, it has to do with how the items are sold. Any product, which pays a fairly high commission or finder's fee, can become a "fast buck" item. "Fast buck" has to do with the attitude of the salesperson. Is the salesperson thinking almost entirely about making some fast money or are they considering where the item fits and whom it best serves? As we saw with the living trust sales, a valuable estate planning tool was misused by salespeople for the sake of making a fast buck. There was often little concern for the consumer or the consumer's needs. Therefore, this item is both a useful vehicle in the right circumstances and a "fast buck" item in the wrong circumstances. Commingling Funds Any professional should always be shocked when they hear an agent express ignorance regarding the hazards of commingling funds. This is something that every agent should be aware of. While state laws do vary, the basic concept remains the same: insurance funds and personal funds should never be mixed. By this, we mean that two separate accounts must be kept. It might even be wise to go a step further and use two separate banks, one for your personal account and one for your insurance account. Most professionals have an operating account and a trust account. The trust account is used for funds that do not belong to the insurance agent or the insurance agency. The operating account is used for commissions that are due and payable to either the agent or the agency. The operating account is used to pay the routine bills that come with running a business. The trust account holds funds "in trust" for either the insurance company or the policyholder. Any agent that is not clear on this should contact their state's insurance department for that state's specific requirements. Following Regulations In today's lawsuit prone society, the wise insurance agent or brokerage will make a point of following state regulations, but ethics actually goes beyond what is simply mandated by state or federal governments. Ethics define who we are. A man who tells constant lies is known to others as a "liar" (although studies show Chapter 9 United Insurance Educators, Inc. Page 349 Family Insurance Needs Chapter 9 - Ethics that 90 percent of us lie regularly). A man who steals is known to others as a "thief". An insurance agent who is unethical will also earn a reputation for such. It has been said that legal authorities may be able to mandate behavior, but not ethics. Technically, this is probably correct. A person who would like to steal may not do so because of the consequences such behavior would bring about. Therefore, his behavior is controlled, but his ethics are not. Although he does not steal, he would still like to. Controlling a person's behavior may, however, eventually lead them to an understanding of ethical behavior. It is not unusual for an individual to become the person they pretend to be. A person who acts ethically, even if they do not desire to be, may eventually soak in the ethical behavior and adopt some of that potential. In fact, since morality is about the way we live, we do learn it over our entire lifetime. To think that a person who is not ethical today will never be ethical is simply wrong. In fact, it could go the other way as well. The person who is behaving ethically today may not do so tomorrow. Even so, it seems to be true that most of our ethical behavior is learned during childhood and adolescence. Perhaps that is why ethical parenthood is so vitally important in the eventual outcome of our children's lives. Children learn from what they see and hear. Children and animals tend to be very good at sensing adults as they really are. Children also tend to imitate the behavior they see, especially if it is coming from the adults that are close to them, such as parents. As a result, parents who set good moral or ethical examples are teaching their children to do the same. Unfortunately the reverse is also true. In homes where prejudice, racism, sexism and other immoral codes are practiced by the parents, children from those homes are very likely to act in the same manner. Children learn from what they see, good or bad. We have all heard adults say "Do as I say, not as I do." The chances are, however, that the children will do as they do. It seems to be a popular notion that toughness is needed in the business world. Ethics may be perceived as a quality that does not belong to toughness. This is actually far from the truth. As many religions will be quick to confirm, toughness is often a vital part of ethical behavior. Children are the first to realize this. Peer pressure often demeans behavior that is ethical. Certainly the child that can withstand the stress of peer pressure is displaying toughness. Chapter 9 United Insurance Educators, Inc. Page 350 Family Insurance Needs Chapter 9 - Ethics To some measure, toughness is probably necessary to succeed in business. The insurance salesperson that cannot take repeated rejection will not likely stay with the insurance industry. At least not as a salesperson. Toughness that is coupled with a code of high ethics may not always experience smooth sailing, but it is likely that the combination will produce an atmosphere that promotes business and that is always desirable. Toughness with ethics gives a passion for productivity and efficiency, along with the spirit of competition, all of which contributes to the traditional measures of economic success. It cannot be overlooked that America was founded on the beliefs of many people who questioned the actions of the countries they came from. Those looking for freedom, religion, the right to work for themselves (rather than others), the right to own possessions and land, and the right to make their own decisions all came together to form America. Many Americans at least partially arrive at their code of ethics through their religion. In fact, the Bible sets down many prescriptions for ethical behavior. The Bible is probably the best known source of sound ethical advice. Even so, not all have agreed with the concepts stated there. Karl Marx, the father of communism, called religion the "opiate of the masses." Even Sigmund Freud, the father of modern psychology, regarded organized religion as institutional "wish-fulfillment." As we stated, moral or ethical conduct is continually learned. Susan Neiburg Terkel reported in her book titled Ethics, when Mahatma Gandhi, India's beloved leader in the struggle for independence from England, was asked why he had changed his views over the course of a week, he explained, "Because I have learned something since last week." It is doubtful that any person is only good or only bad; each of us has shades of each. We continue to learn as new ideas are presented and new experiences encountered. Unfortunately, if we have been poorly educated on ethical conduct, we might be faced not only with leaning the basics of ethical behavior, but unlearning bad conduct as well. Ethics are not always merely a matter of how we think and act. Often it is also a matter of character. So many things come together to form our character that all must be taken into consideration. Values, principles, emotions, plus many other factors all contribute. Chapter 9 United Insurance Educators, Inc. Page 351 Family Insurance Needs Chapter 9 - Ethics There is little doubt that each of us is influenced by others. Even so, for each path chosen, we alone must take responsibility. Each of us has the ability to build, change, or destroy our own character. Part of our character is, of course, our ethical guidelines. It should be noted that no single act defines our personal character. Each of us has likely participated in an act that was wrong. That one action does not define our total character just as one kind act does not build our entire character. Character is more a matter of adding and subtracting our actions and thoughts. A good person can do something unkind, yet still be a good person. A bad person can do something kind for another and yet remain basically a bad person. We refer to these isolated deeds as being "out of character." An action that is not consistent with one's normal behavior is not likely to form or change the character of a person (although that single action can affect another in either a positive or negative fashion). Competency To be ethical one must be competent. Of course, most people would not view themselves as incompetent. Sometimes the industry itself must remove those within it that are incompetent. Sometimes, competency is merely a matter of obtaining required education within your given industry on a timely basis (and taking responsibility when it is obtained past time requirements). It isn’t always easy to remain competent in all areas. Companies routinely create new products, urging their field staff to promote them. Agents who are not fully prepared may be incompetent without realizing it. It is easy to assume that one is knowledgeable when important facts are actually missing. Ethics often involves due diligence; a term familiar to insurance agents. Due diligence involves doing what is required in a reasonably prompt manner. It also means knowing enough about the companies represented to feel comfortable about their financial strength. Chapter 9 United Insurance Educators, Inc. Page 352 Family Insurance Needs Chapter 9 - Ethics One area of ethics often overlooked is confidentiality. It is very easy, in the excitement of selling, to tell some bit of information about someone else. While we might assume that one client does not know another that is not always the case. Especially in small communities, people often know each other for miles around. If a client discovers that an agent is sharing information they consider private, that agent is sure to experience trouble. Ethics often involves conflicts of interest. While this is less likely to happen in the insurance field, it does still apply in some cases. Some actions could border on or involve fraud. For instance, if an agent were to draft some type of legal paper or contract giving him or herself, or any member of their family, an interest in a client's estate or assets, that would most certainly involve a conflict of interests. In many cases, it would also be illegal. Sometimes estate planners could become involved in what is called simultaneous representation. This means they are representing two different parties who have, or may have at some future date, conflicting interests. Most often, ethics simply means being honest. It is representing each client without regard to one’s personal financial gains, but rather with the client's welfare in mind. It is the act of full disclosure on all products represented. It is not enough to voice an opinion that ethical behavior is desired; such ethical behavior must be exercised on a daily basis in all business functions. It is the insistence that others in your profession do the same. The public often believes that no profession will turn in another within it, whether it is a doctor, attorney or an insurance agent. Ethical behavior would actually dictate that a professional must turn in another member who is not ethical in their professional manner or ability. This is harder to do than it sounds. Where commissions are involved, turning in another agent could probably be considered a way of beating out the competition and may not be taken seriously by the authorities. Therefore, it can be very difficult to police the industry. That is where the state Insurance Commissioner's office comes in. They are charged with removing the unethical agent. Their job is very difficult; there is only so much they can do if the conduct is overtly illegal. Ethics involve not only individuals, but businesses as well. Every business, individual insurance agency and brokerage has a responsibility to develop a code of ethics for their employees or agents. If such a code of ethics is not consistently applied, not only may state regulators be paying them a visit, but also agents within Chapter 9 United Insurance Educators, Inc. Page 353 Family Insurance Needs Chapter 9 - Ethics the company may find themselves in a position of fighting each other for commissions in the same household or business. Aside from the in-house problems this would create, honesty for the sake of honesty is reason enough to develop a code of ethics within the workplace. Any industry involved with the public's money (as the insurance industry is) suffers when scandals occur. Public confidence is eroded and business is affected. Therefore, it is in each insurance agent's interests to promote ethical activities within the industry. Some types of unethical actions are commonplace. It is not unusual for signatures to be forged on insurance forms. Commingling funds also happens routinely. While no agent would likely admit to such actions (because they know they are wrong), most businesses are aware that they are occurring. By not addressing the issue, those businesses are not only allowing unethical behavior among its agents, but also condoning it. It is not always easy to determine if an action is actually unethical or merely a difference of opinion. Replacement business is one area where a variety of opinions exist. Insurance is a replacement business and much of the replacement is for the good of the consumer. However, there is also an ugly side to contract replacement. When policies are replaced merely to obtain another commission it is seldom for the good of the consumer As we know, agents have an ethical obligation to describe accurately to the client the financial strength (or weakness) of the insurance company being proposed. This is true of any insurance policy being proposed or replaced. In fact, it has been held that an agent has a legal obligation to accurately describe such financial data. A lawsuit could be brought against an agent who causes a client to suffer financially as a result of the agent's failure to fulfill these "due diligence" responsibilities. We believe that an agent wishes to give his or her client the best products available. Certainly a career agent would want to do so simply to remain in business. Often, it is the agent's lack of understanding of or attention to some of the technical terminology used in documents pertaining to the financial strength of insurance companies that causes the agent problems down the road. In other words, many agents either do not understand or fail to read much of the material that is available regarding the companies they deal with. Terms such as admitted Chapter 9 United Insurance Educators, Inc. Page 354 Family Insurance Needs Chapter 9 - Ethics assets, consolidated assets, projected mortality plus many others do not completely register understanding. The agent may have a vague idea of what the terms mean, but not an actual understanding. Certainly, much of the printed material available is not stated in a way that makes the information easily readable. Many of the terms used are associated with the company's balance sheet, its statement of assets, liabilities, and the owner's equity. Admitted Assets are those assets the company is allowed by state regulatory authorities to include in its statutory annual balance sheet. Some of a life insurance company's assets may be excluded in the interest of balance sheet conservatism, although most assets are admitted. If an asset is a nonadmitted asset, it is generally regarded by regulators as less sound than admitted assets. Nonadmitted assets are typically thought to provide less security for the company's policyholders. Nonadmitted assets include such things as the agents' balances owed to the company, office furniture and mortgage loan interest income that is overdue by more than a specified length of time. Consolidated Assets are the total of the assets of the parent insurance company and all the subsidiary companies, if more than 50 percent of the voting stock is owned. Even though the assets are owned by two or more separate companies, for the purpose of the balance sheet, the assets are combined and treated as if they were owned entirely by the parent company. This is due to the voting control the parent company has. Even the assets of subsidiaries not engaged in the life insurance business are included in the consolidated assets of the parent company. Investment Grade Issues are something often seen in percentage forms. These are bonds whose insurers have been evaluated by a recognized rating agency that has placed them in one of the agency's few highest quality rating classifications. Generally speaking, the higher this percentage is, the greater the safety of the bonds in the portfolio. Therefore, the greater the insurance company's financial soundness. Even so, the rating assigned to any particular bond issue can be lowered without warning as a result of many circumstances or events. It is common for insurance companies to advertise that their assets exceed large quantities of money, for instance $2-billion may be stated. While it is important to have sufficient quantities of assets, the amount of those assets will mean nothing if the company's liabilities equal or top the amount of assets. The size of company assets is less important than the percentage of liabilities to assets. There is a basic balance sheet equation: Chapter 9 United Insurance Educators, Inc. Page 355 Family Insurance Needs Chapter 9 - Ethics Assets = liabilities + owners' equity. All three components must be considered before the strength of a company may be correctly judged. Owners' Equity is the amount of the insurance company's assets that are financed with funds that were supplied by owners rather than by creditors. Contingency Reserves are accounts (from owners' equity) that are voluntarily set aside by the insurance companies for the possibility of unforeseen future adverse circumstances. Usually the board of directors will not pay dividends from these reserves. Unassigned or Permanent Surplus is the amount of the mutual insurer's owners' equity that has not been set aside for any specific reserve or purpose. Common Stock that is referred to in financial statements is the total number of shares of common stock outstanding. They are usually valued at an arbitrary (and usually low) dollar amount. This may be called par or stated value per share. Additional Paid-in Capital and Contributed Surplus is the same thing. It is the excess of the selling price of the stock at the time it was issued over its par value. Neither the amount of the capital stock account nor the additional paid-in capital account has any relationship to the present value of the stock life insurer's common shares. A balance sheet also contains a section on the company's liabilities. The largest amount listed will be for amounts owed to policyowners and the beneficiaries of the life insurance policies. There may be (though not always) the normal borrowed funds and accrued expenses payable. Mandatory Securities Valuation Reserve is also generally listed in the liability section. This is a reserve (as the name implies) of some of the assets (not necessarily cash), which is set aside to prevent changes in the amount of the company's unassigned or permanent surplus that may result from fluctuations in the market value of other assets such as bonds, preferred stock and common stock. Chapter 9 United Insurance Educators, Inc. Page 356 Family Insurance Needs Chapter 9 - Ethics Even though the Mandatory Securities Valuation Reserve is listed in the liability column of the balance sheet, it is not a true liability. It is more like a reserve for amounts owed to others. State regulatory authorities decide the size the reserve must be which is determined by a number of factors. Capital Ratio is the portion of the company's total assets that are financed by owner's funds. This is often the measure used to determine the insurance company's financial strength. It may also be called Capital-To-Assets Ratio or Surplus-To-Assets Ratio. The higher this percentage is (if all other things are basically equal) the greater the company's financial strength is thought to be. Notice that the previous statement said: "if all other things are basically equal." Since the Capital Ratio is so often used to compare the financial strength of companies, it is important to realize that different ingredients may be used in determining the ratio. Sometimes an insurance company will make reference to its income statement as a basis of financial strength. Income is only part of the picture, of course. A company's direct premium income does not show any premium income or outlays resulting from reinsurance transactions, for example. Net Premium Income is typically defined as its direct premium income plus premiums it earns from reinsurance it assumes, minus premiums it gives up due to reinsurance that it transfers to another company. The equation is basic: 1. 2. 3. 4. Direct premium income + (plus) premiums earned from reinsurance it assumed - (minus) premium it gives up due to reinsurance it cedes to other companies = (equals) Net Premium Income. Even though this formula may be used by an insurance company to suggest its financial strength, it really is only about half of the needed information to make a sound judgment call. In fact it is more likely to tell an agent the size of the company, rather than its financial strength. Chapter 9 United Insurance Educators, Inc. Page 357 Family Insurance Needs Chapter 9 - Ethics Surplus Reinsurance is the transfer of a portion of the amount of coverage under a life insurance policy to a reinsurer. The ceding or surrendering company then is allowed, if regulatory requirements are met, to also transfer to the reinsurer a corresponding portion of the aggregate reserve liability under the policy. The ceding company (transferring company) receives a credit against its liability for the portion transferred. Some feel the use of surplus reinsurance may be a sign of an insurance company's financial weakness. The terms from an insurer’s balance sheet may be overlooked by many agents. Typically, agents are more concerned with a company's rating from the rating firms, such as A.M. Best. That information is certainly easier for the agent to obtain and understand. It is also probably easier to relay to a potential client in a sales situation. However, it is becoming increasingly evident that such rating firms are not infallible. There are also differing opinions among rating firms. Which one is the correct rating? There have been insurance companies who enjoyed a high rating and yet ended up in financial trouble. A career agent simply must look beyond the rating of the companies he or she chooses to recommend. Some states have noted that agents tend to ignore such things as balance sheets when their state has a guaranty fund. Not all states have such funds. Many agents probably are not aware that such state guaranty associations typically cover only the guaranteed values of the policy, not the projected, assumed or illustrated values. There are so many things that play a part in an insurance company's financial strength. Things such as underwriting standards, how reserves are set up, risk spreads, management, and reinsurance practices are a few of the things that will affect a company's financial strength. An agent cannot know all that is involved in a company, but an agent can look past the surface of the brochures put out. Remember that any given company is selling itself not only to policyholders, but to the agents as well. Since insurance companies are also selling the insurance agent so that insurance agents will sell their products, the agent can take a common sense approach to due diligence. For a busy agent, it can be difficult to follow through on all financial details involved in an insurance company's financial report. While the technical analysis is certainly important, such analysis is not always possible. Chapter 9 United Insurance Educators, Inc. Page 358 Family Insurance Needs Chapter 9 - Ethics When using a common sense approach to determine financial solvency there may be a combination of factors to consider. A company that makes one or more obviously big financial mistakes may end up with financial problems. An example of this is the companies that invested in junk bonds. Although the bonds looked good at the time, there was no lack of warnings from the professionals about the problems that could occur. Watch out also for losses within a company that exceed the gains. While this may occasionally happen, it is most definitely a warning signal. Losses eat up capital and surplus funds. In fact, if money is going out faster than it is coming in, for whatever reason, a red flag should go up. Sometimes a lack of public trust can cause problems. If the consumers perceive a problem within a company, they will begin to withdraw funds or quit paying premiums. A company that is trying to hang on may be pushed over the edge when such actions occur. Perhaps the best common sense approach is simply looking at the products being offered. If any given product seems to give much, much more (commissions plus high interest rates for the policyholder, for example) than other similar products, then it is possible that trouble is waiting down the road. Product design may also reflect the company's outlook and philosophy. If gimmicks rather than sound design seem to hold the product together that could well be the philosophy of the company. Is the product set up to "catch and hold" a policyowner rather than benefit them? Could you find yourself in an embarrassing situation down the road when your client requires service or benefits? If a company is not a mutual company, then it is often a good idea to know who owns the company. The company's owners will reflect their own values and ethics throughout the company itself. While it may not be possible to know what the values and ethics are of any given person, the agent can look to their past history. Do they come from the insurance field? What financial education do they have? Looking at their backgrounds can give the field agent a general idea of what to expect. The object of using these common sense approaches is not necessarily to find the best companies, but rather to weed out the worst of them. An alert insurance agent must keep their eyes and ears open. Listen to other agents. Follow the service given to clients from the home office. Does service start out well, but then steadily decline? These are signs of problems. While it may be something as simple as a Chapter 9 United Insurance Educators, Inc. Page 359 Family Insurance Needs Chapter 9 - Ethics poorly managed department within the company, it may also be something as major as an entire company ran poorly. Probably every agent alive has run into the client that is sure that he or she knows more than you do. Generally, what it really amounts to is an underlying mistrust of insurance companies and their agents as a whole. Such people will often bring up the stories of the "pending disasters" in the insurance industry. Is this really a worry? Some have compared the insurance industry to the savings and loan industry and that is absolutely not a valid comparison. The financial strength and condition of the insurance industry (especially the life insurance portion) is one of the most financially solvent industries in the United States. One major difference between the insurance companies and the savings-and-loan institutions, as pointed out by Frederick L. Huber who is the administrator and assistant to corporate counsel of Brokers Marketing Service in Los Angeles, is that the insurance industry has never been subsidized by the taxpayers. Certainly, there is concern in any industry if the number of insolvencies dramatically increases. Currently, about 30 insurance companies become insolvent each year. The majority of those companies are in the property/casualty field. Insolvency usually reflects poor management and/or the amount of claims incurred. Natural disasters can contribute to property/casualty failures. Real estate investments have haunted the insurance industry to a certain degree. However, when you look at the types of loans made by insurance companies when compared to the savings and loan industry, the differences cannot be overlooked. Most of the commercial real estate loans made by the S&Ls were for new construction. The primary loans made by insurance companies were on completed projects that were occupied and did, therefore, have a cash flow. In 1989, the delinquency rate on real estate loans by life insurance companies was around 2.47 percent. That represented about .5 percent of their total assets. There is one area where many businesses, including the life insurance industry, have attempted to divert attention. In the past, debt levels were highly stressed. We are now seeing the emphasis placed more on returns and profitability. An S&L may boast about the amount of deposits they have. What they fail to mention is that deposits are actually considered liabilities; not assets. An insurance company may flaunt the amount of insurance in force. Again, this is a liability; not an asset. Financial strength is based upon assets and profitability. Chapter 9 United Insurance Educators, Inc. Page 360 Family Insurance Needs Chapter 9 - Ethics Persistency of in force policies is one of the best indicators of strong products and good service. Persistency is a measure of marketing strength and service effort. It is also a measure of how well the agents have matched products to a client's needs. It is never an easy task to be both a successful agent in the field and an ethical person as well. Over the long run it will pay off, however. Think of each contract (policy) as a personally signed document. You place your name on each policy you write. Do you want your name on anything less than the very best? Review Questions 1) Clean Sheeting means that an agent fails to correctly: a) record the age of an applicant b) record an existing health condition of an applicant. c) state the policy provisions to an applicant. d) estimate premiums for an applicant. 2) Full Disclosure is always necessary in any type of policy being recommended to a client. (T) (F) 3) Capital Ratio is the portion of the company's total assets that are financed by owner's funds. (T) (F) 4) Net Premium Income is typically defined as its direct premium income plus premiums it earns from reinsurance it assumes, minus premiums it gives up due to reinsurance that it transfers to another company. (T) (F) Chapter 9 United Insurance Educators, Inc. Page 361 Family Insurance Needs Chapter 9 - Ethics This completes your course reading material. Thank you for ordering from United Insurance Educators, Inc. 8213 – 352nd Street East Eatonville, WA 98328 (253) 846-1155 Email: [email protected] www.uiece.com Chapter 9 United Insurance Educators, Inc. Page 362