2005 - Hawaii Community Federal Credit Union
Transcription
2005 - Hawaii Community Federal Credit Union
The Vision: Making dreams reality. 2005 Annual Report Ownership counts. 2005 — A year of Contents. 2 Introduction Board of Directors, Executives, Branch Managers, Managers & Volunteers 7 Agenda 8 Standing & Special Rules 8 Minutes 9 Chairman’s Report 10 President’s Message 11 Secretary/Treasurer’s Report 12 Supervisory Committee Report 13 Statement of Financial Condition 14 Statement of Income & Expenses 15 In the beginning. “There is nothing like a dream to create the future.” — Victor Hugo As 2005 dawned, everyone at Hawaii Community Federal Credit Union knew it would be a big year for us — the year that our long-awaited branch and administrative offices would finally become reality. When planners, including Credit Union President and CEO Mike Asam, first sat down to envision a new facility for the membership a decade ago, they kept some significant goals at the forefront: • The building needed to be at least 18,000 square feet (the completed building is 26,000); Page 2 building. • It would need a functional style and design that would accommodate growth without becoming dated; • Through wise capital management, the building would need be paid for with cash and not financed. • The facility would need to be able to draw a large amount of traffic and stress away from the Kailua branch, while providing a more convenient location to members in South Kohala; Just as importantly, the planners of the new facility wanted to create a work environment that was first rate in efficiency and comfort from an employee perspective. This included plans for a staff lounge large enough to seat 40 employees at once, with an outdoor lanai component. It needed restrooms • The design would make a statement to other financial institutions on the island; and that would adequately accommodate the more than 80-percent female staff. Also, the workstations were designed to provide some measure of privacy while encouraging productivity. As we sit down to celebrate the 69th Annual Membership Meeting and Banquet, we’re happy to report that these dreams have become reality and the new branch and administrative offices are now open for business. Page 4 Location, location location. It’s all that. Plus state of the art. The Kaloko location was chosen for several practical reasons. First, it provides members with access to the building from a mauka/makai direction. The stoplight at Hina Lani Street and Queen Ka‘ahumanu Highway intersection makes access much more convenient. The location also positions the Credit Union for the long term, accommodating the high growth that is expected in this area of Kailua-Kona. The new building offers all the latest in financial services technology, including biometric security for the safe deposit boxes and the largest number of drive-up ATMs and high-tech, drive-up tellers on the island. A 24/7 Call Center ensures that every member’s phone call to our Credit Union is answered by a live representative and not a computerized voice. The finished result. What’s more, the facility is engineered to provide a safer, cleaner community for us all. The energyefficient, environmentally sound building is equipped with a state-of-the-art aerobic wastewater system and aqua guards in all drywells that prevent leakage of sediments or pollutants from the storm drains into the ground water. This attention to detail helps protect the Kaloko-Honokohau fishponds at the new national park, located directly makai of our facility. We opened the building unofficially at the end of 2005, (officially on February 20, 2006) and the reaction has been extremely positive from members, staff and the community. We’re proud that the building project has transformed some very complex ideas into reality, materializing our vision of a successful place to work as well as a convenient location for members to conduct their financial business. Finally: We proudly present our new branch and administrative offices at Kaloko. A functional and attractive credit union center that will help us to meet all of our corporate objectives for many years in the future. We call it the John Y. Iwane Credit Union Center in honor of the service of our longtime Chairman of the Board of Directors. It’s a gift—from our membership—to our membership. “To accomplish great things, we must not only act, but also dream; not only plan, but also believe.” — Anatole France Page 6 Board of Directors. John Y. Iwane Chairman Virginia L. Squier Vice Chair Edwin T. Ueda, Secretary/Treasurer David B. Kaapu, Director William F. Mielke Director Kenneth T. Ono Director Peter C. Thoene Director Frank Thompson Director Ross Wilson, Jr. Director Volunteers. Executives. Torun B. Almer Michael Asam CCUE, President/CEO Rodney Watanabe CCUE, Executive Vice President Dean Uemura CCUE, Executive Vice President Mel Ventura CCUE, Vice President Lending Mitsugi Inaba Francis I. Oue Diane S. Quitiquit Branch Managers. Ichiro Shikada Shawn S. Suzuki Emi Takauye Glenn G. Uchimura Tim Ashcraft CCUE, Kaloko Branch Manager and Assistant Vice President Laura DeBoer Kailua-Kona Branch Manager Lakme Nishie Kohala Branch Manager Kenneth Sugai Kealakekua Branch Manager Arnold Kanai Support Services Manager Linda Meyer-Smallwood Information Systems Manager Patty Okahara Marketing Manager Managers. Air Perreira Human Resources Manager Agenda. Standing & Special Rules. Hawaii Community Federal Credit Union 69th Annual Meeting Membership 1. The most recent edition of Robert’s Rules of Order Newly Revised shall govern the meeting in all cases not covered by applicable law, the bylaws, or these standing rules. Saturday, April 8, 2006 Hilton Waikoloa Village, Waikoloa, Hawai´i 1. Call to Order (After Determination of a Quorum) 2. Appointments a. Appointment of Recording Secretary b. Appointment of Parliamentarian 3. Welcome and Introductions 4. Conduct of Business 5. Approval of Minutes 6. Reports of Officers a. Chairman’s Report b. President’s Report c. Secretary/Treasurer’s Report d. Supervisory Committee Report 7. Elections 8. Unfinished Business 9. New Business 10. Adjournment Page 8 2. The agenda as distributed in the meeting packet shall be the official agenda for the meeting. 3. The Chairman shall appoint the Parliamentarian and the Recording Secretary. 4. The Board of Directors is authorized to approve the minutes of the annual business meeting. 5. Only members of Hawaii Community Federal Credit Union may participate in deliberations and voting during the business meeting. 6. No smoking of any kind is permitted in the meeting room. 7. The Chairman shall be addressed as “Mister Chairman.” 8. Members desiring to speak must stand and address the Chairman from the microphone. Please state your name each time for the official record of the meeting. You must use the microphone so that everyone can hear. 9. Long and complicated motions must be in writing and delivered to the Chairman, signed by the maker and seconder. This will help avoid confusion and ensure that everyone knows the exact wording of the motion. 10. Discussion is normally limited to the motion being considered. Therefore, please do not start a long discussion unless a motion is already pending for consideration. 11. The debate limit shall be two minutes per speech, two speeches per debatable motion per day. Debating time is not transferable. 12. All remarks are to be directed to the Chairman, not directly to other members. Personal attacks, vulgarity, or offensive language can result in loss of debate privileges. 13. No videotaping or other electronic recording is permitted (except for production of the minutes) during any of the proceedings unless first approved by the Board. 14. Cell phones, pagers, and other computer devices shall be turned off or placed in “silent mode.” 2005 Business Session Minutes. Call to Order. The 68th Annual Meeting of Hawaii Community Federal Credit Union (HCFCU) was called to order by Chairman John Y. Iwane at 5:36 p.m. Chairman Iwane noted that more than 15 members were present at this meeting. A quorum was established, pursuant to Article 4, Section 5 of the Bylaws. [Recording Secretary’s Note: The page number references pertain to HCFCU’s 2004 Annual Report, except as otherwise noted.] REPORTS OF OFFICIALS. Chairman’s Report. Chairman Iwane reviewed his report printed on page 6 of the Annual Report. He briefly discussed the commencement of the Kaloko facility construction, the Credit Union’s growth to over 30,000 members, and the search for a suitable site to build a branch in South Kohala. He also mentioned the accolades the Credit Union received in the past year. Appointment of Parliamentarian. Steve Glanstein was appointed Parliamentarian President’s Report. President Michael Asam discussed his report printed on page 7 of the Annual Report. He seconded everything Chairman Iwane spoke about and reminded everyone that the new building recognizes that West Hawaii is our home. Welcome & Introductions. Chairman Iwane welcomed the members and introduced HCFCU’s officers and directors. Secretary/Treasurer’s Report. Secretary/ Treasurer Edwin T. Ueda reviewed his report printed on page 8 of the Annual Report. Standing and Special Rules. The standing and special rules on page 4 of the Annual Report were permanently adopted on May 15, 2004. Supervisory Committee’s Report. Supervisory Committee Chair Diane S. Quitiquit reviewed the Supervisory Committee’s report printed on page 9 of the Annual Report. She noted that copies of the Independent Auditor’s Report prepared by McGladrey & Pullen, Certified Public Accountants, were available on each table for the membership to review. Appointment of Recording Secretary. Stephanie Place was appointed Recording Secretary. Approval of the 67th Annual Meeting Minutes. The minutes of the 67th Annual Meeting on page 5 of the Annual Report were approved by the Board of Directors in accordance with the adopted standing rules. Elections. As chairperson of the Elections Committee, Vice Chair Virginia L. Squier reported that the Elections Committee submitted the names of three nominees for the three vacancies on the Board of Directors. On January 21, 2005, the Notice of Elections and Nominations for Board of Directors was mailed to all members as required by the bylaws. Members were given an opportunity to submit nominations by petition until February 25, 2005. No petitions were received. Therefore, Chairman Iwane declared the three nominees were elected by acclamation. The directors elected to fill three-year terms were David B. Kaapu, Edwin T. Ueda and Ross Wilson, Jr. Unfinished Business. There was no unfinished business. New Business. None. Adjournment. The 68th Annual Membership Meeting of Hawaii Community Federal Credit Union adjourned at 6:02 p.m. John Y. Iwane, Chairman Edwin T. Ueda, Secretary/Treasurer Stephanie Place, Recording Secretary Chairman’s Report. For Hawaii Community Federal Credit Union, the year 2005 was highlighted by the completion and activation of the new Branch and Administrative office building located in Kaloko Light Industrial Park, just north of Kailua-Kona. Construction began in May, 2004 following a groundbreaking ceremony, and branch and administrative staff began moving in December 2005. The facility became fully operational in January, 2006. Members will find that the new facility was designed with convenience and comfort in mind as well as safety and security. The branch portion features comfortable spacious areas where members can make it their one stop place for all of their financial service needs. We urge all to utilize the services and products offered to the fullest. The year 2005 was another good one for our Credit Union, as our major financial measurements were favorable, and the year ended financially in a very positive note. Raddon Financial Group, a provider of marketing research for 576 credit unions, for the fourth consecutive year, rated HCFCU as one of its high-performance credit unions. We are one of 58 credit unions so designated, and again this is a reflection of our organizational and financial strengths. A well-deserved and well-earned credit to every member/owner of our financial cooperative. Over in Waimea, the search for property suitable for a branch office in that area was unsuccessful thus far. Page 10 Staff actively followed several leads, but will continue the search. Hopefully we will be successful in the near future. Members in the Waimea area have been patient, and we ask for your understanding. The membership reached and exceeded the 30,000 mark in early 2005. The accelerated growth trend experienced in recent years is definitely expected to continue. In anticipation of this trend, expansion strategies have been included in our corporate plans. More branching into other areas of our field of membership as needed is definitely a possibility, and is being currently considered in a proactive manner. As the year ended, HCFCU has continued to perform well. The addition of the new branch and administrative offices will greatly allow enhancement of our ability to deliver service to members, especially in the North Kona area. At the same time the new facility offers a well-deserved and favorable work environment for the branch and administrative staffs. As we begin another Credit Union year, we take this opportunity to recognize the membership for your support and participation, and ask that as a group and individually as well that you continue to support your Credit Union with your active participation. John Y. Iwane, Chairman President’s Report. It’s been a memorable 2005 for Hawaii Community Federal Credit Union. The accomplishments were many and significant, starting in January. That’s when we achieved the 30,000-member milestone. In March, we installed cash dispensing machines at all teller windows to enhance teller operating efficiencies. The 68th Annual Membership Meeting & Banquet was held at the newly renovated Sheraton Keauhou Bay Resort & Spa in April, and was attended by more than 700 members. We began offering members the benefits of Courtesy Pay for their checking accounts in May. We also conducted a $25,000 sweepstakes on our Web site for members who signed up for our home banking and Bill Payer solution. In September, a new product called the Premium Saver Club was introduced to those members who wanted higher yields on their Money Manager accounts. The year 2005 also marked a milestone in the level of our support for organizations that help improve the quality of life in our community. We were honored to be recognized as a Gold Level Donor by the Hawaii Island United Way (HIUW), an achievement made possible when an organization has at least 90% employee participation with an average of $85 or more in donations per employee, and we helped to raise more than $10,000 for the Hawaii Island United Way. With the help of local merchants, the Credit Union held another successful Market Day on October 20, 2005, which raised $12,650 for the Friends of the Children’s Justice Center of West Hawaii. We were also heavily involved in the Kona Lions Club fundraiser called the “Lions Feast.” Proceeds of this fundraiser allowed the club to make a $5,000 donation to the Kona Community Hospital Foundation and a $1,000 donation to the Hawaii Eye Bank. Other funds will be used to build and deliver picnic tables to many public beaches, parks and schools in West Hawaii. Hawaii Community Federal Credit Union also made standalone corporate donations to the Kona Community Hospital, YMCA and the Kona Historical Society. We continued our corporate sponsorship for the Kona Coffee Festival, donating staff time as well as cash to the event. In addition, we were a sponsor of the 2005 Merrie Monarch Festival, which honors our Hawaii heritage in hula. Of course, our biggest “event” for the year was the construction of the new branch and administrative offices in Kaloko. While the construction was in progress, the Credit Union busily recruited, interviewed and hired 25 new staff members, which, at times, proved challenging in today’s tight job market. This included the 17 employees for the Kaloko branch and the seven employees for the new Call Center. Staff in these positions have direct contact with members. Also, in conjunction with the construction, the Credit Union spent enormous amounts of time coordinating the move of our core computer system from the Kailua branch to the Kaloko facility. We also consolidated the separate phone systems we had for each branch into a single system for the entire organization. As I look back, I must say that 2005 was an extremely productive year for the Credit Union. This level of productivity and success is possible only with the support and dedication of the volunteer Board of Directors and Committee Members of Hawaii Community Federal Credit Union. They have done an outstanding job for the members, offering excellent guidance and assistance throughout the year. I also want to acknowledge the hard work and professionalism of the Credit Union staff, who endured an event-packed, and at times, challenging, year and continued to deliver exceptional service to our member/owners. Finally, to the member/owners of the Credit Union, I want to thank all of you for using our products and services, for your loyalty, and most all, for your trust in Hawaii Community Federal Credit Union. Michael Asam, CCUE, President/CEO Secretary/Treasurer’s Report. Page 12 I am pleased to report that Hawaii Community Federal Credit Union had another excellent year in 2005. Total assets increased by almost $16.9 million to $285.5 million, up 6.3%; share deposits were up by over $17.5 million to $252.4 million, up 7.5%; and loans were up 11.4%, or by $21.1 million to $206.6 million. through the heart of Kailua-Kona on almost any given day. The new Kaloko branch offers many members the convenience of not having to drive into town to conduct financial transactions. With the added benefit of closing at 6:00 p.m. on Mondays through Fridays, there is no need to rush after work just to deposit a check or make a payment. We continued to have very strong loan growth during 2005 as members took advantage of the growing equity in their homes, and increased home equity loan balances by $10.4 million. Auto loans surged by more than $6.2 million as auto manufacturers waged a fierce competition to entice consumers to buy their products. Mortgage loans increased by $4.5 million, but volume has slowed dramatically from last year. Although mortgage rates are still relatively low, the high cost of real estate makes it difficult for many people to afford to buy a new home. Net worth growth at 10.4% has more than kept pace with asset growth of 6.3% during the year. The yearend net worth to total assets ratio, a key component in measuring the financial soundness of the Credit Union, rose from 10.00% at the end of 2004 to a respectable level of 10.5% at the end of 2005. Net income of $3.2 million in 2005 was about the same as last year despite hiring more than 30 new staff, most for the new Call Center and branch in the newly constructed administrative building and branch at the Kaloko Light Industrial Park. The purpose of this substantial investment in the building was to provide more member convenience with our second full- service branch in North Kona and the consolidation of operations and administrative staff that were housed in various locations. Kona is growing so rapidly and the increased traffic from that growth makes it almost unbearable to drive In 2005, we have seen the Federal Reserve raise the federal funds rate a total of eight times. Although this key short-term lending rate has increased, longterm rates such as the rate for 30-year mortgage loans have barely moved. While low interest rates are beneficial for borrowers since it makes borrowing more affordable, it presents a challenge for us in managing the rates we charge on loans, the dividend rates we can pay on shares and the rates that we receive on investments. This asset liability management presents a delicate balancing act between getting our members the best rates and terms and positioning the Credit Union to withstand the effects of rising interest rates in the future. We carefully monitor this situation using a sophisticated asset liability management reporting tool and we are proactive in making adjustments. Supervisory Committee Report. The ratio of non-performing loans increased from 0.36% at the end of 2004 to 0.42% at the end of 2005. While this is a slight increase, our continued emphasis on strong underwriting and collection efforts has enabled us to continue to achieve strong financial performance. Another notable trend this year was the increase in membership from 29,932 to 31,640, a net increase of 1,708 new members or 5.7%. We achieved a significant milestone in 2005 when we welcomed our 30,000th member into our Credit Union. Sometime in 2006, we will be achieving another significant milestone when we surpass $300 million in assets. With the continued support of all of our members, we will continue to grow and succeed together. If you would like more information on the Hawaii Community Federal Credit Union’s financial performance, please visit our web site at www. hicommfcu.com and click on “About Us” and then click on “Financials.” I would like to acknowledge the efforts of the Board of Directors, Management and Staff who keep your Credit Union financially strong, growing and healthy. I would also like to recognize the support of you, our members, because without your support, we would not have been able to achieve the numbers described above. It was an honor serving you this past year. Edwin T. Ueda, Secretary/Treasurer The Supervisory Committee of Hawaii Community Federal Credit Union is charged with selecting and engaging the audit firm that will perform an opinion audit of the Credit Union and the two internal control audits that are performed each year. The committee also responds to inquiries from members. The committee engaged the services of McGladrey & Pullen, LLP, Certified Public Accountants for 2005. They audited the statements of financial condition of the Credit Union as of June 30, 2005 and 2004 and the related statements of income, retained earnings, and cash flows for the years then ended. They conducted their audit in accordance with auditing standards generally accepted in the United States of America. In their opinion, the financial statements of Hawaii Community Federal Credit Union present fairly, in all material respects, the financial position of Hawaii Community Federal Credit Union as of June 30, 2005 and 2004 and the results of operations and cash flows for the years then ended in conformity with accounting principles generally accepted in the United States of America with one exception. The one exception refers to the Credit Union reporting shares as members’ equity in the financial statements. In the auditor’s opinion, shares should be reported as liabilities in order to conform with generally accepted accounting principles. However, the Credit Union’s treatment of shares as equity is consistent with the accounting practices prescribed by the National Credit Union Administration, the federal agency that supervises and insures credit unions. In addition to internal audit consulting services performed in April 2005 and August 2005 by RSM McGladrey, Inc., to validate internal controls and improve procedures, the Credit Union hired its first full time Compliance Officer in September 2005. The Compliance Officer is charged with ensuring compliance with all related laws and regulations applicable to the Credit Union and has day-to-day responsibility managing all aspects of operations compliance. There are many laws and regulations applicable to Credit Unions and there is especially heightened emphasis in complying with the Bank Secrecy Act and the USA Patriot Act in helping combat money laundering and terrorist financing. The committee would like to thank the Board of Directors and Management for their support and assistance this past year. The committee would also like to thank the membership for this opportunity to serve them. Diane S. Quitiquit, Supervisory Committee Chair Statement of Financial Condition. (As of December 31, 2005 and 2004) Current Assets 2005 2004 Cash on Hand & in Bank Accounts Receivable $7,996,131 (103,378) $6,357,151 (64,630) Total Current Assets 7,892,753 6,292,521 Total Earning Assets 40,249,068 101,923,600 3,239,605 3,395,987 57,796,503 206,604,763 (981,596) 205,623,167 53,943,471 31,997,148 94,485,428 3,100,718 3,375,272 52,519,689 185,478,255 (815,439) 184,662,816 68,307,849 259,566,638 252,970,665 Non-Earning Assets Page 14 Member Shares Regular Shares Share Drafts Individual Retirement Accounts Money Manager Accounts Premium Saver Accounts Small Business Accounts Share Certificates Other Shares Total Member Shares Equity Land Building (Net) Furniture & Equipment (Net) Other Assets 1,710,092 1,773,091 1,116,422 13,395,895 1,710,092 1,861,852 1,040,556 4,701,242 Total Non-Earning Assets 17,995,500 9,313,742 $285,454,891 $268,576,928 Total Assets Accounts Payable Dividends Payable Notes Payable Total Current Liabilities Earning Assets Automobile Loans Real Estate Loans Share Secured Loans VISA Loans All Other Loans Total Loans Outstanding Less Allowance for Loan Losses Net Loans Outstanding Investments Current Liabilities Regular Reserve Reserve for Contingencies Retained Earnings & Net Income Total Equity Total Liabilities, Shares & Equity Statement of Income & Expenses. (For the Years Ended December 31, 2005 and 2004) 2005 2004 $2,921,572 12,163 0 $1,483,531 21,937 5,303,460 2,933,735 6,808,928 78,063,552 28,237,966 13,141,860 68,438,125 8,525,525 2,804,399 46,976,960 6,219,116 70,882,079 23,223,558 12,106,916 81,582,661 N/A 5,981,953 36,061,917 5,050,561 252,407,503 234,889,645 3,926,357 1,500,000 24,687,296 4,241,323 1,500,000 21,137,032 30,113,653 26,878,355 $285,454,891 $268,576,928 Income Income From Loans Income from Investments Fee Income Other Income Total Income 2005 2004 $11,635,459 1,582,332 376,497 2,097,960 15,692,248 $10,089,877 1,695,552 282,046 1,319,616 13,387,091 3,107,124 49,559 3,156,683 2,666,040 7,851 2,673,891 12,535,565 10,713,200 3,704,202 1,041,857 235,246 44,997 600,528 1,099,521 487,902 432,719 861,140 400,097 51,342 55,353 63,518 60,370 161,473 9,300,265 3,013,818 924,226 175,966 53,321 534,583 961,663 375,903 351,581 702,251 286,265 50,078 43,593 769 47,218 120,571 7,641,806 0 0 $3,235,300 $3,071,394 Dividends & Interest Dividends Interest on Borrowed Funds Total Dividends and Interest Net Income before Operating Expenses Operating Expenses Compensation Employee Benefits Education, Travel & Conference Association Dues Office Occupancy Office Operations Member Education & Promotion Loan Servicing Professional & Outside Services Provision for Loan Losses Member Insurance Federal Examination & Supervision Cash Over & Short Annual Meeting Expenses Miscellaneous Operating Expenses Total Operating Expenses Non-Operating Gain (Loss) Total Net Income Kailua-Kona Branch 75-159 Hualalai Rd., Kailua-Kona, HI 96740 Ph: 808.329-3148 Fx: 808.329.9288 Kaloko Branch 73-5611 Olowalu St., Kailua-Kona, HI 96740 Ph: 808.930.7700 Fx: 808.930.7679 Kealakekua Branch 81-6631 Mamalahoa Hwy., Kealakekua, HI 96750 Ph: 808.322.9666 Fx: 808.322.6537 Kohala Branch 54-396 Union Mill Road, Kapaau, HI 96755 Ph: 808.889.6214 Fx: 808.889.5884 Paauhau Branch 44-151 Paauhau St., Honokaa, HI 96727 Ph: 808.775.7285 Fx: 808.775.7286 Administrative Offices at Kaloko 73-5611 Olowalu St., Kailua-Kona, HI 96740 Ph: 808.930.7700 Fx: 808.322.0890 Hawaii Island: Call Center: 930.7700 CALL24: 329.9440 Off-Island Toll-Free: Call Center: 1.800.514.2328 CALL24: 1.800.303.9440 www.hicommfcu.com Top: (Left to right) Robert Gentzel, board president, Debbie Deroos, program director and Alice Daniel, program coordinator, all of the Friends of Children’s Justice Center of West Hawaii, receive check from Rodney Watanabe, executive vice-president, Member Services, Hawaii Community Federal Credit Union. Center: Market Day offerings include farmers market favorites such as fresh veggies. Bottom: Jerry Cousin, left, secretary of the board of directors and vice chair of the 2004 Hawaii Island United Way annual campaign receives check from HCFCU President and CEO Michael Asam. The total of $13,500 represents the credit union’s employee pledges, donations and a matching company donation. Ownership counts.