Listed Legal Software Suppliers Guide 2016
Transcription
Listed Legal Software Suppliers Guide 2016
Listed Legal Software Suppliers Guide 2016 e v Ha you heard? Proclaim® is the only Practice Management Software solution Endorsed by the Law Society. It speaks volumes that Proclaim, Eclipse’s market-leading system, is the solution of choice for 23,000 legal professionals in 900 organisations. Proclaim encompasses practice, case and matter management, and is now the only system to be endorsed by the Law Society. From new start-ups to industry heavyweights, Proclaim is the system of choice for forward-thinking law firms. • • • • • Fully integrated Practice Management Software solution SAR-compliant legal accounting End-to-end case and matter management workflow processes Ready-to-go workflows for specific practice areas Fast to implement, easy to use onst Contact us for a dem ration – see the Proc CALL 01274 704 100 www.eclipselegal.co.uk/lawsociety [email protected] 2 • ILFM Listed Legal Software Suppliers Guide 2016 laim difference Listed Legal Software Suppliers Guide 2016 Legal Accounts Administration Systems & Services The contents of the ILFM Listed Legal Suppliers Guide 2016 are the full copyright of the Institute of Legal Finance & Management ILFM 2nd Floor, Marlowe House 109 Station Road Sidcup Kent DA15 7ET DX: 31711 t: 020 8302 2867 f: 020 8302 7481 e: [email protected] www.ilfm.org.uk Images: ©istock - radenmas Disclaimer of Endorsement and Liability The Institute of Legal Finance & Management does not endorse or recommend any commercial products, processes, or services. Therefore, mention of commercial products, processes, or services in this or any other publication, cannot be construed as an endorsement or recommendation. The ILFM does not endorse organisations that sponsor or advertise with us. In addition, ILFM does not endorse products or services that such organisations may offer. Furthermore, ILFM does not control or guarantee the currency, accuracy, relevance, or completeness of information within this publication. Manage your legal accounts and matters from anywhere Secure Efficient Compliant Resilient £ Affordable Enjoy one-click access to your core statistics and documents Keep your finger on the pulse 24/7, any place, any device Experience 99.9% system up-time and full technical back-up Store your financial data and case files in our EEA data centres Pay a straightforward monthly, scalable, all-inclusive fee “Quill's cloud software, Interactive, removes all the old barriers that restrict usage to specific times and locations. And, Quill's data security measures comply fully with the global ISO 27001 standard.” Sarah Goulbourne, Co-Founder, Gunnercooke 0845 226 2587 4 • ILFM Listed Legal Software Suppliers Guide 2015 [email protected] quill.co.uk Introduction from Tim Kidd ILFM Chief Executive Welcome Welcome to the ILFM Guide to Listed Legal Software Suppliers 2016. Choosing which appropriate new or replacement software to buy for your firm is never an easy decision. There are many factors to consider; cost is key and there is an increasing focus on compliance, effectiveness and response times. In addition, security has become a major concern as cybercrime and fraud become more prevalent. Technology has helped to make many businesses more efficient and profitable, but the huge volume of data and information being generated and processed has led to concerns about data privacy and fraud prevention. The growth of cloud computing and online subscription models offer businesses a flexible working solution for their software needs. At the same time, firms need to carefully consider the ownership of their data, access controls and contingency planning. The nature of legal services puts a greater emphasis on confidentiality, security and regulatory obligations. These considerations are crucial when investing in new or replacement software systems, so that client matters are managed properly and compliantly. Technology has transformed our social interaction and lifestyle and at the same time it is driving business activities to satisfy changing customer demands and behaviour. The provision and delivery of legal services has itself been re-engineered by technology. This guide aims to help you when considering new software packages. All listed software suppliers have provided overviews of their companies, products and target markets which are listed by size and area of law. They have included some of the key product functionalities and areas of compliance. In this edition of the guide Duncan Finlyson, technical director of Infolegal Limited and a leading figure in the legal IT market, talks about the biggest concern for all businesses - cybercrime. Tim Kidd Chief Executive Your complete platform for digital submissions laserform Efficient. Simple. Secure. Laserform Hub from Advanced Legal is the new standard for firms have been waiting for. Take submissions from 21 days to 24 hours with the Laserform Hub Sign up today by emailing: [email protected] 6 • ILFM Listed Legal Software Suppliers Guide 2016 erf G ho t Laserform Hub is the step change in digital submissions that law Las Au House. With auditing, data validation, team working and more, overnm ent online submissions to government portals such as Companies orm ris e d Duncan Finlyson Consultant Editor Duncan is the technical director of Infolegal Limited and a non-practising solicitor. He qualified in 1981 and has been closely involved throughout his career in developing new ways for lawyers to deliver services, interact with clients and compete inside and outside the traditional legal market. In 1990 he left private practice to join the newly-formed legal network LawNet, becoming managing director in 1995. He was instrumental in developing one of the first quality standards for solicitors and worked closely with the then Legal Aid Board in developing the practice management criteria. Following a period as legal services director for a web-based IT company, Duncan set up his own legal management consultancy, dealing with practice development and IT-based issues. He later became a policy adviser at the SRA and administered the solicitors’ assistance scheme. Duncan specialises in the areas of professional conduct, practice management and the regulation of technologyrelated issues such as search engine optimisation, the use of social networking by law firms, cyber security and the development of web-based legal services. Duncan writes extensively for print and online legal periodicals, maintains content on a number of legal web sites and lectures on regulatory and IT-related issues. Contact e: [email protected] t: 0203 371 1064 www.infolegal.co.uk ILFM Listed Legal Software Suppliers Guide 2016 • 7 Taking the Cybersecurity Threat Seriously For many organisations, cybercrime is not just a business problem, it is the business problem – and it is growing. A 2015 report by the Department of Business, Innovation & Skills states that cyber-attacks now affect nearly every organisation, with 90% of large and 74% of small organisations suffering a breach of some type in 2014. The Office for National Statistics included online offences for the first time in 2015 and confirmed what everyone suspected – that cybercrime is the most prevalent threat, with an estimated 6.8 million incidents for the year ending March 2015. Dealing with the problem is not easy. Adrian Leppard, the City of London Police Commissioner, revealed in a Panorama report in November 2015 that the police do not have the resources to deal with the full extent of cybercrime and the new wave of proficient cybercriminals. For these reasons, it is increasingly important that law firms take seriously the impact cybercrime could have upon them and their clients. It is vital they take specific steps to increase security and not, as many still do, stick their heads in the sand in the belief that cybercrime will not affect them - at some point it will. The attractiveness of law firms Many cybercriminals see law firms as the easy way to steal sensitive data and confidential client information. The firms’ clients may have sophisticated IT security resources but the chances are that their lawyers do not. For many law firms, complex and often expensive steps to safeguard security are not a financially viable option. However, if the law firms do not take the necessary security steps, their clients’ security sophistication may all be wasted. There may soon come a time when clients, especially commercial clients, will insist on auditing law firms’ security before instructing them. 8 • ILFM Listed Legal Software Suppliers Guide 2016 Cybercriminals do not just target firms with commercial clients: there are many reports of firms which have been targeted in connection with domestic conveyancing completions; or which have had large sums removed from client accounts because sensitive and confidential details have been disclosed. Professionals working in the accounts department need to be particularly aware of these threats. What is Cyber Security? It is a fact of modern business life that firms must use technology if they are to be competitive, cost-effective and compliant. They need to communicate with clients in the ways the clients want: to be able to access documents electronically, to work on those documents wherever they happen to be and to deliver information and services over the internet. They also need to make use of social media and other electronic channels to promote the firm in the most effective means possible. However, in doing these things, firms leave themselves open to attack from outside - from cybercriminals, hackers, disgruntled or dishonest employees or those whose views conflict with their own. Cyber security is about taking steps to prevent, or at least reduce, the effects of attacks. It is about protecting the firm, its clients and the individuals within the firm when interacting with others electronically. Why take steps? There are four main reasons for needing to enhance cyber security: • The business reason. Firms that are not secure are not going to be attractive to clients: this will ultimately cost the firms money or cause damage to their business reputation. • The ethical reason. Those who deal with, or are employed by, the firm should feel safe in the knowledge that confidential information relating to them is being kept secure. ILFM Listed Legal Software Suppliers Guide 2016 • 9 • The legal reason. There are legal requirements to protect data and confidential information, including those contained in the Computer Misuse Act 1990, the Data Protection Act 1998, the Companies Act 2006 and the Legal Services Act 2007. • The regulatory reason. The SRA Handbook sets out duties to which all solicitors and their staff are subject. These include those in Principles 4, 8 and 10 and those relating to issues such as confidentiality, as set out in Chapter 4 of the SRA Code of Conduct 2011. At its simplest, cybercrime is a crime. The clue is in the name: no one wants to be the victim of a crime of any description. Tackling cyber security - the firm’s responsibilities Cyber security can be expensive – especially if outside consultants are used. Fortunately for those without limitless budgets, not all cyber security is about expensive technical solutions: it is also about people. Many of the issues that could arise may be addressed simply by ensuring that staff are vigilant and aware of 10 • ILFM Listed Legal Software Suppliers Guide 2016 the dangers and possible threats. This can be achieved through systems, training and, above all, being careful at all times and not just at work. However, this places a responsibility on firms to ensure that both partners and staff know what the likely problems and dangers are. Equally important is what they should be doing to prevent problems from arising and to deal with problems if and when they do arise. Firms should not be surprised if the cause of those problems proves to be staff who have not been told about the risks. Cyber security is the responsibility of everyone, not just the partners or business owners - and certainly not just the IT department or consultants. Nevertheless the onus for taking steps falls on the partners or board. First, firms need to identify the areas that need to be protected - information, finance or assets - and to ascertain what the risks to those are. Second, firms need to put in place policies and procedures to manage those risks, having regard for the need to balance risk and the costs of prevention. Firms also need to ensure that partners, members, staff and relevant third parties are aware of, and are trained in, the policies and procedures that have been put in place. Third, there needs to be in place a mechanism through which breaches of security can be reported. Tackling cyber security – the individual’s responsibilities It is not just the firm and the owners of the firm that need to take responsibility for cybercrime. Individuals within the firm must also take steps to prevent breaches of cyber security by: • Being aware of the risks. • Adhering to policies the firm puts in place. • Understanding their own role in keeping information secure. • Thinking twice before doing something; and, • Adopting a degree of cynicism towards everything involving electronic communications. In particular, individuals can make a difference by: • Treating confidential data with thought and sensitivity – how they dispose of paper copies, where they store data, if it is encrypted, and how and where they use that data. • Dealing appropriately with emails – are they secure and do they know who the information is going to? Are they avoiding following links in an email without first checking and are they being wary of email attachments from unknown sources? • Protecting confidential information properly when they are not in the office – not leaving sensitive data where it can be seen by others and not holding confidential conversations where there is a chance of being overheard. • Being circumspect about what they say or do on social media – even an innocent comment can provide valuable information to a would-be cybercriminal. Duncan Finlyson Consultant Editor ILFM Listed Legal Software Suppliers Guide 2016 • 11 What will your next move be? LAWFUSION is the software of choice for hundreds of UK law firms. A comprehensive suite of legal software including • Practice Management Software • Legal Accounts Software cloud • Legal Case Management Software • Marketing Software • LAWFUSION app on-premise Call now to arrange a demonstration. 01482 567601 By Select Legal Systems Limited Empowering law firms since 1992 12 • ILFM Listed Legal Software Suppliers Guide 2016 All trademarks acknowledged. Listing of Featured Suppliers Advanced Legal Clio DPS Software Eclipse Legal Systems Insight Legal Software Ltd LEAP UK Linetime Limited Meridian Legal Systems Ltd Professional Technology (UK) Limited Quill Pinpoint Select Legal Solicitors Own Software Ltd Tikit Limited Timeslice ILFM Listed Legal Software Suppliers Guide 2016 • 13 Advanced Legal Advanced Legal Booths Park 4 Chelford Road Knutsford WA16 8GS t: 0844 815 5575 e: legal.enquiries@ advancedcomputersoftware. com www.advanced-legal.com LSSA Member: Yes Name of core accounts/ practice management system or service Company and Product Overview Advanced Legal has over 30 years’ experience providing software to 5,000 law firms, barristers’ chambers and coroners’ offices in the UK and Ireland. Advanced Legal helps customers improve their overall performance, specifically cash-flow and profitability. Its innovative and easy to use solutions help improve efficiency, increase income and make better use of data to enhance the client experience. More than 50,000 legal services staff use Advanced Legal’s solutions every day, including: integrated practice and case management (including workflow); electronic forms; customer relationship management (CRM); business intelligence, skills and resource management; document imaging; HR & payroll and mobile solutions. ALB Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/LAA • Corporate legal departments • Public/local authority legal departments Our flagship practice and case management solution, ALB, the fastest growing PCMS in the UK, provides legal firms with a fresh and modern approach. It’s ideal for law firms wishing to take advantage of ‘ready to run’ accounting, billing and case management software solutions that require minimal set up, implementation and training. Providing everything a firm needs to improve productivity and grow their business in today’s competitive market. As the next generation of practice management software ALB offers true commercial advantage by providing business management tools that maximise efficiency, monitor business performance in real time and automate business processes that in turn deliver improved customer service, better client retention and greater revenue growth. 14 • ILFM Listed Legal Software Suppliers Guide 2016 • Fully integrated - brings together a range of modules into one centralised system • SAR compliant legal accounting • Scalable - can grow with your firm, adding new users and increasing functionality when required • Flexible - can be configured to suit the working practices of your firm • Automated processing – to streamline activities • Diary management - manage diaries in one centralised location including Exchange Integration • Time recording • Marketing • Real-time performance monitoring with KPIs and reporting tools • Powerful document management including full text searching and document versioning • Attach scanned documents directly to matters • Conflict checking & AML • Accounts request facility • Digital dashboard view, Fee Earner Desktop and Client Self Service Additional Modules Available A range of additional modules are available to enhance the functionality of ALB, allowing you to build a PCMS solution to suit your firm’s needs. Additional modules include: Workflow Toolkit: tailor out-of-the-box case applications, or develop bespoke workflows to suit the working practices of your firm. important information through an easy to use web • Credit Control: automate collection processes, portal chase payment deadlines and manage debt • Conveyancing Case App: enables conveyancing position matters to be completed efficiently and to a • Criminal Legal Aid Billing: helps to capture time defined standard by all users and costs accurately, ensuring claims are correctly • Family Agenda Module: leads users through the assembled cases, provides precedent documents, and creates • Civil Legal Aid Billing: an easy way to handle most diarised tasks aspects of Legal Aid work efficiently and to help capture time and costs accurately, ensuring claims • Probate Agenda Module: leads users through the cases and create complex Estate Accounts and IHT are correctly assembled forms • Civil Legal Aid Family Fixed Fee Billing: helps to • Fee Earner Desktop: enables fee earners to access capture time and costs accurately, ensuring FAS their desktop from home, their office or on the and PFLRS claims are correctly assembled move • Client and Matter Inception: ensure clients and • Wills and Deeds: helps you to track and manage matters are created consistently and efficiently the wills and deeds held by your firm according to practice needs • Client Self Service: secure, personalised access to matter milestones, documents, bills and other Other Legal Software Advanced Legal offer a range of software solutions to compliment and integrate with ALB: • Laserform Hub: the new standard for online submissions to government portals • Laserform: access to over 3,000 regularly updated electronic legal forms covering all areas of law • Time Tracker: fully integrated, flexible and automatic time recording from mobile and desktop devices • OverVu: an advanced dashboard and KPI reporting solution for complete firm wide monitoring. • MLC: compete chambers management software solution ILFM Listed Legal Software Suppliers Guide 2016 • 15 Advanced Legal Product Functionality Clio Clio 48 Mount Street Upper Dublin 2 Ireland t: +44 (0) 800 433 2546 e: [email protected] www.clio.eu Contact: Derek Fitzpatrick Name of core accounts/ practice management system or service Clio Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Multi-Offices (unlimited branches) • Corporate legal departments • Public/local authority legal departments Company and Product Overview Clio is the most comprehensive cloud-based practice management platform for the legal industry. Produced with the cooperation and advice of Bar Associations and Law Societies worldwide, Clio is web-enabled, mobile-friendly, and built specifically for the legal profession. It delivers all the tools modern law firms need to run a successful practice: calendaring, time tracking, notetaking, document management, task management, legal accounting, bookkeeping, and billing. Through the power of cloud computing, Clio eases the process of time tracking, billing, administration, and collaboration for law firms of all sizes. Clio seamlessly integrates with Google Accounts, Office 365, Mircosoft Outlook, NetDocs, Dropbox, Xero, QuickBooks, Dropbox, Bundledocs, and many more. As more and more legal professionals use Clio to save time and work more efficiently, Clio continues to evolve and innovate using digital technology to help update and improve legal practices, saving thousands of legal professionals millions of hours around the globe. Clio employs over 150 employees and has offices in Dublin (Ireland), Toronto (Canada) and Vancouver (Canada). Currently Clio services over 40,000 law firms in over 50 countries. Founded in 2007 by Jack Newton and Rian Gauvreau, Clio has raised $27 million from investors including Bessemer Venture Partners. Learn more at www.clio.com. In April 2015 Clio secured an Approved Supplier listing with The Law Society of Scotland. Through this affiliation Clio has had enormous success in Scotland to supplement our huge growth in England, Wales and Ireland. 16 • ILFM Listed Legal Software Suppliers Guide 2016 About The System Clio is a 100% web-based legal case management system that is optimised to meet the needs of sole practitioners and small firms. Web-based, secure and easy-to-use, Clio overcomes many of the technical hurdles offered by conventional practice management solutions. Clio allows legal professionals to simplify their workflow, thus freeing up valuable time to build their practice. Product Functionality • Remote and secure access from any Internetequipped device, including PCs, Macs, smartphones, and tablets; • iOS, iPad and Android apps; • Tracking tasks, calendars, and important deadlines; • Reminders and diary management; • Seamless time tracking & timers; • Customised billing; • Multi currency; • Matter/case management; • Managing client funds and trust accounts; • A built in client portal feature, allowing you to share entire cases with contacts; • Conflict of interest searching; • Document management and automation; • Legal accounting, supporting Client Account and Office Account requirements; • A full suite of reports to measure efficiency and profitability; • Seamless integrations with an array of third-party applications including Google Accounts, Office 365, Mircosoft Outlook, NetDocs, Dropbox, Xero, QuickBooks, Dropbox, Bundledocs, and many more. ILFM Listed Legal Software Suppliers Guide 2016 • 17 Clio Intuitive in its design and easy to use, Clio’s clean user interface allows users of any device (Mac, PC, Tablet, or Smartphone) to access their practice data securely through an encrypted web browser. Clio bridges the gap between the benefits of cloud computing and the unique needs of the small firm legal office, including industry-leading security, document management, matter-centric logic, efficient time tracking and billing, simplified trust accounting records, and business productivity. DPS Software Herewood House 288 Southbury Road Enfield Middlesex EN1 1TR DX: 133177 Enfield 6 t: 020 8804 1022 f: 020 8804 2875 e: [email protected] www.dpssoftware.co.uk contact: Sami Ahmed LSSA Member: Yes DPS Software Name of core accounts/ practice management system or service Financial Director - Legal Accounting Software Target markets (private practice by size of firm) • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36 + partners) • Legal aid • Criminal/cds • Corporate legal department • Public/local authority legal departments Company and Product Overview With a 30 year pedigree, DPS have built a strong and growing market position thanks to their award-winning case management solution and integrated legal accounting software. Their practice management system is complemented by digital dictation, matter management software and their recently launched mobile application for time recording and attendance notes. dpsloud, the company’s managed IT solution have helped them to become a realistic ‘one stop shop’ provider for the IT needs of the modern legal business. Providing all the standard and specialist applications that a law firm would need along with razor-sharp technical support and hardware maintenance, this solution relieves the practice of the responsibility to manage their IT. Over the past decade, dpscloud has been selected by more than 140 legal businesses across the UK. DPS are the largest legal cloud services provider in the UK and the first legal software company to offer an integrated managed IT solution under one roof. Financial Director - Next-generation legal accounting software The Financial Director (FD) system represents the latest generation of practice management software from DPS. With complete integration to the Outlook Office case management product, the system can truly join up the fee-earning and financial functions of your law firm, facilitating the electronic transfer of documents and requests thus quickening the billing process. Other Features • Get a financial snapshot of a fee earner’s matters or firm-wide stats straight from the My Matters screen. • Record time from anywhere at the click of a button with the DPS ‘Floating Timer’. • Billing guides and time analysis can be called straight from the matter diary. • Payment requests & receipts (e-chits) as well as billing requests can be sent to the accounts department electronically directly from one’s case files. 18 • ILFM Listed Legal Software Suppliers Guide 2016 • Through real-time KPI & client finance reporting, FD enables firms to establish a clearer link between the work being done and the money coming in, leading to a more accurate view of their firm’s profitability and their staff’s efficiency. A holistic IT solution The DPS legal accounting software, Financial Director can be provided as part of dpscloud. Our managed IT solution provides your law firm with a cost-effective hardware and software infrastructure built around the specific needs of your business. We can integrate case management, matter and document management, accounting, time recording and digital dictation into one practice management solution that can be delivered via the cloud. DPS are certified to the ISO/IEC 27001:20013 standard which proves our commitment to keeping your data safe. Product Functionality • • • • • • • • • Client and Matter-Level Risk Analysis Built-In and Amendable Compliance Procedures Automatic Bank Reconciliations Online Bill Submissions Automatic Client & Deposit Account Interest calculation Cheque Printing Remote/Extranet Access to the System Fully Integrated to the DPS Case Management System Compliant with the SRA Accounts Rules Administration & Regulatory Compliance Systems Provisions, either as part of core accounts/PMS or as an optional extra: • Anti-money laundering check • Conflict of interest searching • Credit checking • Compliance with Law Society new client • Specific functionality to support SQM/LAFQAS regulations, e.g.. automatic generation of • Rule 15 client care letters Other Legal Software • • • • • Conveyancing Case Management Software Crime Case Management Software Family Case Management Software Will Drafting Software Probate Case Management Software • Personal Injury Software This is a fully scalable, modular system designed according to the requirements of the modern legal practitioner. Working in conjunction with FD, the case management system makes possible the electronic exchange and approval of documents, e-chits and other billing requests between accounts staff and fee earners. Outlook Office also gives fee earners the ability to post time sheets and view ledger cards in real time, relieving some of the strain from the accounts department while providing the fee earner with more functionality. • TeamTalk Digital Dictation • Mylegalspace - online case tracking solution • iAttend - mobile app for criminal law firms • Web-based Practice Management Software ILFM Listed Legal Software Suppliers Guide 2016 • 19 DPS Software • In-depth and Amendable Reporting of Key Management Information • Fee Earner Desktop & Personal Productivity Tools • Granular Security Model • Optional Single Screen to Post any Transaction • Single screen for Creditors Management • A Full Multi-Currency System • Flexible and Automated Time Recording including multiple electronic timers • Supplier Refunds and Credits • Anti-Money Laundering Checks Eclipse Kelso House 11 Burnett Street Little Germany Bradford BD1 5BJ t: 01274 704 100 f: 01274 733 409 e: darren.gower@eclipselegal. co.uk www.eclipselegal.co.uk contact: Darren Gower LSSA Member: Yes Name of core accounts/ practice management system or service Proclaim® Case, Practice, Matter, and Process Management Software Proclaim® Accounts Software Eclipse Legal Systems Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-5 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/LSC • Criminal/CDS • Corporate legal department • Public/local authority legal departments Company and Product Overview Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim system is in use by over 23,000 professionals in a vast range of sectors, and is the only solution of its type to be Endorsed by the Law Society. Sectors catered for include: • • • • • • • Legal Alternative Business Structures In-house commercial Insurance and claims management Charitable Medical and Insurance Government Proclaim solutions can integrate file management, document management, workflow, reporting, accounting, time recording, task and diary functions into one desktop tool. The system has grown organically to become the most flexible and complete solution available for anyone who needs to: • • • • • Streamline processes Automate tasks Manage risk and compliance Keep the integrity of critical data… … And make more money for their organisation. Proclaim is available as either an installed solution (i.e located on your own in-house equipment), or as a Hosted / Cloud system accessed via the Internet. Our clients range from new startups and sole practitioners, through to household name commercial organisations and heavyweight law firms. 20 • ILFM Listed Legal Software Suppliers Guide 2016 We employ over 160 staff at our West Yorkshire HQ and provide a ‘full service’ offering, from initial needs analysis right through to implementation and aftercare support. Our ethos is a concise and unambiguous one — to provide software solutions which enable our clients to be more effective. Product Functionality • Compliance with Solicitors’ Accounts Rules • Automatic client & deposit account interest calculation • Support for manual (time sheets) and on-screen time recording • Cheque Printing • • • • • Fee earner desktop & personal productivity tools Support for third party reporting tools e.g. Crystal CDS & LSC billing Remote/extranet access to system Commercial style nominal ledger and P&L accounts Administration & Regulatory Compliance Systems Provisions, either as part of core accounts/PMS or as an optional extra: • Conflict of interest searching • Compliance with Law Society new client regulations, e.g. automatic generation of • Rule 15 client care letters • Anti-money laundering checks & associated compliance audit trails • • • • • • Credit checking Record of undertakings Asset & deeds register Marketing & client relationship management Specific functionality to support SQM/LAFQAS HR/personnel including CPD administration • • • • • Case management: Conveyancing Case management: Debt recovery Case management: Personal injury Case management: Probate Case management: Local authority housing/right to buy • Case management: Family • Case management: Employment • Case management: Crime • Case management: ABS (Alternative Business Structures) • Case management: Lasting Power of Attorney • Case management: Claims • Case management: Accident Management • Case management: Financial claims ILFM Listed Legal Software Suppliers Guide 2016 • 21 Eclipse Legal Systems Other Legal Software Provisions, as optional extras: Insight Legal Software Ltd Insight Legal Software Ltd Westmead House Westmead Farnborough Hampshire GU14 7LP t: 01252 518939 e: [email protected] www.insightlegal.co.uk Contact: Deborah Edwards Name of core accounts/ practice management system or service Company and Product Overview Insight Legal offers an Accounts and Practice Management system designed for small and medium sized businesses. Whilst the company name is a relatively new entrant to the legal software market having launched in 2011, our people have over 100 years of experience in law and in legal software. Over that time, we believe we’ve established an unparalleled knowledge of what legal businesses need as well as what the market offers. Our goal is to provide exceptional software and services to law firms. At Insight Legal we take a straightforward approach – we are open and honest, don’t use jargon or complicated pricing structures and won’t try and sell you anything that you don’t need. Some companies want you to spend money, we want to save you money. Insight Legal Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Corporate legal departments • Public/local authority legal departments Our pricing structure is simple. There is no upfront cost, just a monthly payment calculated on how many users you have. For a single user system, the cost is only £50.00 per month. Each additional user is just £30.00 per month. We understand how important it is to have software and services to support you in your work. Insight Legal is designed to suit your budget and your way of working. Not only is Insight Legal easy to use, it is built with data migration in mind and therefore also easy to move to. Firms no longer have to be restricted by their existing systems or worry about the cost of the migration process. We provide personal service, frequent product updates and support which is both instant and expert. The software functionality is powerful, but not complicated. The user interface is clever, but not confusing. The entire package can be used straight out of the box, but you still have the ability to customise further should you so wish. In a nutshell, users of Insight Legal can expect: • The very latest in technology, built on a solid foundation of industry and domain expertise • A dynamic product roadmap with regular program updates • Data migration, Training and Support services which are reasonably priced and expertly provided 22 • ILFM Listed Legal Software Suppliers Guide 2016 Product Functionality Accounts • Legal Accounts functionality which is SRA Accounts Rules compliant • Straightforward posting routines including journals, transfers, bills, credit notes and batch posting if required • Ability to have multiple system periods open for smooth working at month and year end • Electronic posting requests for payments, receipts and invoices • Disbursement posting using bespoke disbursement types for easy analysis • Integrated purchase ledger • Straightforward bank reconciliation • Cheque printing Design Features • Powerful search tools and configurable screens • Retained history of many financial years’ information • Fully configurable nominal ledger with departmental or cost centre structures if required • Ability to monitor the sources of your work and analyse success Time Recording • Fully integrated accounts and time recording functionality for effective WIP management • Multiple time recording windows available with start/stop functionality • Instant updating of matters when time recording entries are saved, plus the option to save ‘draft’ time recording for submission later • Time recording maintenance function, to enable simple correction or amendment of entries Case Management • Integration of Word documents as templates for fast and simple document creation • Outlook and Windows Add-Ins to enable easy storage of any document or file against a matter • Matter diaries which synchronise with Outlook for prompts and reminders • Central contacts database for easy access and storage of names and addresses • Searchable case histories • Ability to create user-defined fields to customise your system for any area of work and to meet your own AML, file review and risk management procedures Reports • Configurable Client and Matter listings reports up to any specified date • Trial Balance, Profit & Loss, Balance Sheet and full Audit Trail • Billing and Disbursements Analysis • Time Recording breakdowns for individual and firm-wide performance • VAT Reporting and calculated VAT return • 12 month Cashflow Forecast ILFM Listed Legal Software Suppliers Guide 2016 • 23 Insight Legal Software Ltd • A guiding hand when it comes to the crucial area of compliance; checks against the SRA Accounts Rules, assistance with HMRC’s requirement for record keeping, preparation of accounts and VAT returns and assistance with LEXCEL compliance • Absolute commitment to the future development of the software. LEAP LEAP Level 1 Regal House 70 London Road Twickenham TW1 3QS t: 0845 683 2517 f: 0854 683 2519 e: [email protected] www.leap.co.uk Contact: Ben Aslet Name of core accounts/ practice management system or service LEAP Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Family Law • Conveyancing & Property • Wills and Probate • General Litigation • Personal Injury • Criminal Law • Small Business Commercial Law • Immigration Company and Product Overview LEAP is a legal practice management software solution developed specifically with small law firms in mind. As a result of LEAP, small law firms across the UK have become more efficient, more flexible and more profitable. LEAP allows practices to work naturally using a single integrated case management and accounting system enabling them to build their business and their caseload with the same number of staff. Why LEAP? LEAP is solely focused on the needs of small law firms (between 1 and 25 people). We like to say that we help the lawyers who help people. LEAP’s considerable investment into product research and development ensures the software remains practical, highly sophisticated and is constantly updated to suit user requirements. This provides the perfect case management solution to anyone working in a small law firm. With LEAP you have access to the most extensive range of legal forms and precedent letters available, all of which are kept up-to-date and highly automated for accuracy and ease of production. All common rates and charges are automatically adjusted and data capture fields are built in to each matter type so that you don’t have to spend months trying to customise the system. LEAP is pre-configured for your type of firm. Due to investment in new technologies LEAP ensures small law firms have access to every technological advantage larger firms do including cloud technology and mobile applications. With LEAP you can work effectively from anywhere at any time via your smartphone or laptop without the cost of servers, backups and maintenance. LEAP allows you to run your entire law firm from one system, eliminating the mess, confusion and risk that comes with using multiple programs and databases across different areas of practice or parts of the business. 24 • ILFM Listed Legal Software Suppliers Guide 2016 • Reporting - Reports designed for small law firms. • Cloud technology - You don’t need a server to run your small law firm • Integrations - Work organically, the way people in law firm’s work • Email Management - Create professional emails merged with your client’s details • Document Management - Keep all your documents saved to the correct matter • Legal Rates & Charges - All up-to-date and in one place • Compliance - Save time, stay compliant • Integrated Searching - Provided by InfoTrack • Marketing - Your own customised website, blog and newsletter ILFM Listed Legal Software Suppliers Guide 2016 • 25 LEAP Product Functionality • Matter Management - One electronic file for all your client and matter related information • Time Recording - Accurately record and charge for your time • Accounting - Client accounting and billing made easy • Legal Aid - LEAP provides a completely integrated legal aid case management and billing software solution for Criminal and Civil Legal Aid work in England and Wales • Automated Legal Forms - Access the most extensive and up-to-date range of legal forms • Document Creation - Create your own accurate documents, fast • LEAP Mobile – with the LEAP app, you can manage all your matters from the palm of your hand Linetime Ltd Moorfield House Moorfield Close Leeds LS19 7YA DX: 700256 Yeadon t: 0113 250 0020 f: 0113 250 0524 e: [email protected] www.linetime.co.uk contact: Phil Snee LSSA Member: Yes Name of core accounts/ practice management system or service Linetime Ltd Liberate Target markets (private practice by size of firm) Company and Product Overview Linetime specialise solely on the legal sector. Our practice management solution has been developed and is supported by people with in depth knowledge of working within a legal practice. This knowledge has been instrumental in ensuring our solutions meet the everyday needs of a legal practice. Liberate is based on Microsoft SQL server ensuring a practice invests in mainstream technology. The solution comprises all, or any, of the following all within one central database. Legal accounting/time recording, document management, case management, debt recovery plus several additional specialist modules. Solutions from Linetime include the services of top quality trainers and a comprehensive help desk/support facility. Installation services include project management, hardware provision, data conversion and network configuration – everything a practice requires to maximise the effect of their IT investment. • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/Civil • Criminal/Legal aid • Corporate legal department • Public/local authority legal departments 26 • ILFM Listed Legal Software Suppliers Guide 2016 Product Functionality • Compliance with Solicitors’ Accounts Rules • Automatic client & deposit account interest calculation • Support for manual (time sheets) and on-screen time recording • Automated bank reconciliation • Cheque printing • Fee earner desktop & personal productivity tools • • • • • Management report library Report generator Criminal/Legal aid billing Remote/extranet access to system Commercial style nominal ledger and P&L accounts Administration & Regulatory Compliance Systems Provisions, either as part of core accounts/PMS or as an optional extra: • • • • Record of undertakings Asset & deeds register Marketing & client relationship management Support for COLPs + COFA’s • • • • Online case tracking CRM/Marketing Remote fee earner desktop Client connect - Web based form fill/data capture Other Legal Software Provisions, as optional extras: • Case management: Signature Edition SE, conveyancing, probate, debt recovery, family, personal injury, local authority housing/right to buy • E-conveyancing - NLIS, e-SDLT • Document/File Management - Liberate SE Linetime Ltd • Conflict of interest searching • Compliance with Law Society new client regulations, e.g. automatic generation of Rule 15 client care letters • Anti-money laundering checks & associated compliance audit trails • Credit control system ILFM Listed Legal Software Suppliers Guide 2016 • 27 meridian legal systems ltd Meridian Legal Systems Ltd 39 High Street Stamford Lincs PE9 2BB DX: 26024 STAMFORD t: 01780 482795 f: 01780 482979 e: info@meridianlegalsystems. co.uk www.meridianlegalsystems. co.uk Contact: Jane Cooling Name of core accounts/ practice management system or service Solpak Accounts/ Solpak Case Management Meridian Legal Systems Target markets (private practice by size of firm) • Solo / very small • Small high street (2-5 partners) • Large high street (6-5 partners) • High Street Practices (6-10 partners) • Multi-Offices (unlimited branches) • Legal Aid • Civil & Criminal • Regional Practices (11-35 partners) • Corporate • Local Authority Legal Departments Company and Product Overview In operation since 1995, Meridian Legal Systems Ltd has a loyal customer support base throughout the United Kingdom. We are proud to say that over 90% of all new business achieved is due to referrals from existing customers. The majority of these referrals come from the accounting side of the business where cashiers and accountants alike prefer our simple and uncluttered approach to financial entries and information retrieval. Our ‘Solpak’ software is intuitive, easy to use and comes at a price you can afford without cutting down on functionality. We cover all work types, standard and specialised, Private and Legal Aid. Solpak Accounts is compliant with the Solicitors Accounts Rules, Solicitors Code of Conduct, Lexcel and LAA’s Specialist Quality Mark. Accounts is sold as a complete package incorporating everything you need to run your practice. From purchase ledger; debtors control - to issue of summons, bank reconciliation, interest calculations and time costings. We also assist with your personal indemnity insurance calculations. Solpak Case Management contains standard precedents, diary reminders, links to Outlook and is fully customisable. We even supply as standard the most popular forms associated with your main work types at no extra charge. The CRM capabilities also allow for comprehensive marketing opportunities. Integrated document bundle facility is invaluable for your Court Bundle creation and Bible of Documents for corporate clients. Meridian will listen to your needs and help to make our product make your work life easier. 28 • ILFM Listed Legal Software Suppliers Guide 2016 Product Functionality • Compliant with Solicitors’ Accounts Rules • Client & Deposit account interest calculations • Email integration assists with achieving a paperless office • Comprehensive email functionality • Key Performance Indicator Monitoring • Seamlessly links with Word/Excel/Outlook • Manual, on-screen & automatic time recording • Reminders and diary management • • • • • • Cheque printing Remote access to system Extensive range of management reports Comprehensive client database & CRM facilities Court Bundle production as standard Drag and Drop document management Administration & Regulatory Compliance Systems A range of additional modules are available to enhance your IT’s functionality, allowing you to build a PCMS solution to suit your firm’s needs. Additional modules include: • Conflict of Interest Searching and recording • Provision either as part of core accounts or as an optional extra • Marketing & client relationship management • Record of Undertakings • Asset & Deed register Other Legal Software Our software is adaptable to ALL work types, both legal aid and private. The method of entry, execution and outcome is the same, ensuring a uniformity throughout departments. Legal forms included as standard. Meridian Legal Systems ILFM Listed Legal Software Suppliers Guide 2016 • 29 Professional Technology PROFESSIONAL TECHNOLOGY Professional Technology (UK) Ltd 375 High Street, Rochester, Kent, ME1 1DA t: 01634 815 517 f: 01634 829 032 e: [email protected] www.ptuk.co.uk contact: Alan Farley LSSA Member: No Name of core accounts/ practice management system or service Company and Product Overview Professional Technology (UK) Ltd has been providing high quality IT solutions to the legal profession since 1986. Quaestor and Seriatim are Professional Technology’s integrated legal management systems, currently installed in hundreds of solicitors’ practices nationwide. The software is scalable and flexible, making it suitable for any size of practice from sole practitioners to large multibranch firms. The simple-to-use modular system can be upgraded at any time, so users can be confident that the system will grow with them. All products in the range provide up-to-date management information as a matter of course. Quaestor Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/LSC • Criminal/CDS • Corporate legal department • Public/local authority legal departments The software uses industry standard technology and integrates with most other windows based applications such as MS Word, Outlook, Excel, and Access, Crystal Reports, electronic forms programs, etc. and is fully compatible with Windows 7, Windows 8.x and Mac, providing a complete IT solution. Professional Technology can now offer Quaestor and Seriatim as a secure and fully managed hosted solution, accessible via any internet connected machine. For a fixed monthly fee it provides the same exceptional features and facilities of our standard local system while eliminating the cost of IT support staff and expensive servers and maintenance. All data remains the property of the user and is backed up regularly, ensuring that the system is safe and accessible at all times. 30 • ILFM Listed Legal Software Suppliers Guide 2016 Professional Technology Product Functionality • Compliance with Solicitors’ Accounts Rules • Automatic client & deposit account interest calculation • Support for manual (time sheets) and on-screen time recording • Cheque printing • Multi-currency • Fee earner desktop & personal productivity tools • • • • Support for third party reporting tools e.g. Crystal CDS & LSC billing Remote/extranet access to system Commercial style nominal ledger and P&L accounts Administration & Regulatory Compliance Systems Provisions, either as part of core accounts/PMS or as an optional extra: compliance audit trails • Conflict of interest searching • Record of undertakings • Compliance with Law Society new client • Asset & deeds register regulations, e.g. automatic generation of • Marketing & client relationship management • Rule 15 client care letters • Payroll • Anti-money laundering checks & associated Other Legal Software Provisions, as optional extras: • Case management: Conveyancing • Case management: Debt recovery • Case management: Personal injury • Case management: Probate • Case management: Local authority housing/right to buy • Case management: Family • Case management: Immigration ILFM Listed Legal Software Suppliers Guide 2016 • 31 Quill Pinpoint Quill Pinpoint Barclay House 35 Whitworth Street West Manchester M1 5NG DX: 723820 MANCHESTER 38 t: 0161 236 2910 f: 0161 237 1131 e: [email protected] www.quill.co.uk contact: Julian Bryan Name of core accounts/ practice management system or service Company and Product Overview Quill Pinpoint is the leading supplier of legal accounts software and outsourced cashiering services in the UK to independent solicitors, multidisciplinary law firms and alternate business structures of all specialisms. With some 40 years’ legal industry experience, and remaining privately owned, Quill is the first choice for many start-ups and small to medium sized law firms. Interactive, its hosted accounts and practice management software, is used by nearly 5000 solicitors, cashiers and support staff. Pinpoint, its outsourced cashiering service, is used by over 300 law firms across England and Wales. This unique combination of cutting-edge software development skills and legal accounting expertise means that Interactive helps legal professionals with their SRA Accounts Rules, data protection, money laundering and other regulatory compliance obligations. Interactive Target markets (private practice by size of firm) • Solo / very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • Legal Aid/LAA • Criminal/CDS • Corporate legal departments • Alternative business structures Interactive delivers all you would expect of a market-leading legal accounting and practice management system for the smaller practice. Conflict, money laundering and credit checking is available during new client set-up while postcode look-up facilitates a clean and tidy database. Powerful time recording tools make it easy for fee earners to log chargeable activity, with flexible rate features to accommodate most charging policies. With a strong focus on financial compliance, Interactive allows users to see both client and office ledger balances simultaneously. A unique e-chit facility connects fee earners to their cashiering team, instructing them to prepare monetary transfers, post bills, pay disbursements and carry out other ledger transactions via daily e-chits. Authorisation levels can also be appointed for greater financial management control. Interactive comes with a comprehensive document management system, allocating relevant documentation to each matter in a categorised filing structure. Integration with Word and Outlook is an option, thereby capturing email dialogue and correspondence automatically with appropriate time recordings. For firms with specialist case management systems, Quill provides a 32 • ILFM Listed Legal Software Suppliers Guide 2016 unique API allowing integration with Interactive from with their chosen system, giving clients the flexibility to choose dual suppliers for a best-of-breed solution. For businesses which prefer the outsourcing route, Pinpoint is the UK’s largest outsourced legal cashiering service, and employs a team of qualified legal cashiers to manage clients’ accounts in compliance with defined rules, regulations and legislation, posting in excess of 2 million accounting transactions per annum. The service provides a no-holiday, never-sick model with an allocated and dedicated named cashier for each client, backed up by a deputy for cover and supervised within groups of six staff. Product Functionality • Flexible time recording for both chargeable and non-chargeable time with relevant rates and attendance codes including allocation to Precedent H categories • Calculations automatically performed including time recorded values, expenses, VAT and percentage uplifts to improve billing accuracy • Conflict checking and risk assessment, including AML and credit screens, to avoid conflicts of interest and operate safely • Tailorable dashboard and client database for customised working • Over 100 report templates and bespoke report facility for real-time analysis of financial positioning against key performance indicators • Full practice and document management for close handling of matters, cloud storage, e-working capabilities and increased day-to-day efficiencies • Free accountant licence provided to simplify annual accounts processes Administration & Regulatory Compliance Systems to meet HMRC requirements • Regulatory compliance with SRA, HMRC, LAA & • Record keeping and accounts maintenance as LEXCEL guidelines defined by the SRA Accounts Rules and SRA • Supports customer due diligence for adherence to Handbook money laundering regulations • Data management in accordance with the UK Data • Assistance with the principles of practice management, client care and reporting for COLPs Protection Act and COFAs • Streamlined annual accounts and VAT submissions Other Legal Software The Pinpoint outsourced legal cashiering service, provided complete with the Interactive hosted system, enables firms to hand over their accounting functions to a dedicated 40-strong team of experienced legal cashiers who will compile and maintain accounts, generate reports and prepare all statutory documentation in accordance with the stringent demands of the SRA Accounts Rules. An optional outsourced payroll service is also available for full management of salary and pension responsibilities in line with latest reforms such as RTI and auto enrolment. ILFM Listed Legal Software Suppliers Guide 2016 • 33 Quill Pinpoint • Secure, remote access and ease of use to improve links between multiple offices or home workers and quickly get up-and-running • Robust hosted delivery with IT management outsourcing for improved system stability and security • Built-in business continuity to eliminate disruption or data loss during emergency situations to ISO 27001 standard • Straightforward daily posting of monies in and out to effortlessly keep accounts up-to-date • Matter, nominal and supplier ledger management to maintain a meticulous financial audit trail for accurate legal cashiering • Intuitive warning system and automatic anomaly reports for rectification of potential breaches • Account and paper-only transfer of cash between ledgers to keep finances in the correct place and maximise cash flow • Logging of fee earner time and disbursements against in-progress matters to claim back monies due Select Legal Systems Limited Priory Court Saxon Way Hessle HU13 9PB t: 01482 567601 f: 01482 567640 e: [email protected] www.selectlegal.co.uk Contact: Steve Dixon LSSA Member: Yes Select Legal Systems Name of core accounts/ practice management system or service LAWFUSION Company and Product Overview Select Legal Systems Limited is a specialist provider of legal software for law firms. The company’s flagship product, LAWFUSION, is a fully integrated practice management system that includes modules for everything a practice of law would need to run as a profitable business. LAWFUSION is the legal software of choice for hundreds of UK law firms, is fully compliant with the Solicitor’s Accounts Rules (SARS) of the Law Society of England and Wales. It is also fully compliant with the Legal Aid Agency (LAA) franchising requirements (QUALITY MARK). LAWFUSION is ideal for law firms working to achieve Lexcel accreditation, the Law Society’s international practice management standard. Select has worked closely for many years with leading law firms to align their legal software with the Lexcel criteria to ensure the software ticks all the right boxes. Target markets (private practice by size of firm) It is available for the cloud as a hosted solution or as a traditional onpremise installation. LAWFUSION was originally designed for the 30-100 user law firm, but Select Legal has moved the product forward in line with market demand and now offers different versions for different sized law firms. For example Select’s largest LAWFUSION site has over 250 users and LAWFUSION Small firm and LAWFUSION Solo are available for growing law firms and start ups. LAWFUSION is also proving very popular with Alternative Business Structures (ABSs). If you are looking for new legal practice management software you can arrange a demonstration now by calling 01482 567601. 34 • ILFM Listed Legal Software Suppliers Guide 2016 Product Functionality • Customised Legal Billing • Comprehensive Management Reporting • Legal Aid Accounting • Cash Flow Management • Bank Reconciliation • Client Ledger • Professional Nominal Ledger • Purchase Ledger • VAT Ledger • Cash Book Debt Management Deposit Interest Calculator Cheque and Remittance Printing Anti-Money Laundering Compliance Key Performance Indicator Monitoring Expense Management Microsoft Integration E-Chitty Posting Requests Inhouse Expense Billing Auto BACS Transfer • Identity Verification Via Services Experian, Callcredit & Lawyer Checker • Recurring and Reversing Journals - automatically posted when due • Post Room • Online Case Tracker • Cost Management Module • MOJ PI Claims Portal • Civil Online Working • Court Document Bundler • COLP / COFA Procedures LAWFUSION CASE MANAGEMENT PROCEDURES ARE AVAILABLE FOR: • Personal Injury • Debt Collection • Commercial -- Road Traffic Accident • Employment • Complaints Procedure -- Trip & Slip • Immigration • Conveyancing -- Industrial Disease • Family -- Sale -- Medical Negligence -- Children -- Purchase • Wealth Management -- Divorce -- Re-mortgage -- Wills -- Financial Remedy -- Commercial Property -- Probate • Financial Mis-selling • COLP / COFA -- Lasting Powers of Attorney (including PPI) • Crime ILFM Listed Legal Software Suppliers Guide 2016 • 35 Select Legal Systems Other Legal Software • Fee Earner Desktop • Time Recording • Case Management • CRM & Marketing Software • Practice-Wide Diary • Comprehensive Management Reporting • Extensive Legal Aid Functionality • LAWFUSION App • Conflict of Interest Searching • Record of Undertakings • Credit Checking & Control • Stamp Duty Land Tax • • • • • • • • • • Solicitors Own Software Ltd 2 Widcombe Parade Bath BA2 4JT t: 01225 787 700 f: 01225 787 701 e: [email protected] www.soslegal.co.uk Contact: Elaine Galvin, Graham Colbourne Name of core accounts/ practice management system or service SOS Connect & Virtual Practices Solicitors Own Software Target markets (private practice by size of firm) • Solo/very small • Small high street (2-5 partners) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/LAA • Criminal/CDS • Corporate legal department • Public/local authority legal departments Company and Product Overview SOS is proud to remain one of the few independent and specialist legal software suppliers in the market, following a period of consolidation in recent years. We are passionate about innovation and pride ourselves on developing legal software that makes a real difference in supporting modern and progressive law firms. Having served the legal software market for over 27 years, we fully understand the challenges and opportunities law firms are currently facing, particularly with regards to the impact of the Legal Services Act. Furthermore, our strong commitment to the continual development of our software, and providing a reliable and dependable support service means we have one of the best client retention rates of all the legal software suppliers. Many clients have used SOS software systems continually for well over 15 years, and have upgraded seamlessly from one generation of SOS software to the next over these years. Our latest software SOS Connect is an extremely capable and flexible case management and practice management system which recognises that law firms now require more agile software in place that can be adapted more quickly and easily to suit not only different legal work types, but changing market conditions also. Therefore SOS Connect is proving the software of choice for progressive law firms wanting to implement a highly effective system now in order to ensure they are able to operate most effectively in the post-Legal Services Act landscape. In addition to serving mid-tier firms with SOS Connect, our Virtual Practices division caters for smaller firms and start-ups and delivers all the benefits of SOS Connect as a fully hosted solution together with a cost-effective outsourced legal cashiering service. 36 • ILFM Listed Legal Software Suppliers Guide 2016 Product Functionality • Compliance with Solicitors’ Accounts Rules • Automatic client & deposit account interest calculation • Support for manual (time sheets) and on-screen time recording • Cheque printing • Case stage budgeting & precedent H • Fee earner desktop & personal productivity tools • • • • Support for third party reporting tools e.g. Crystal CDS & LSC billing Remote/extranet access to system Commercial style nominal ledgers and P&L accounts • Powerful and Flexible integrated Matter Management System • iPhone & iPad applications for SOS Connect Administration & Regulatory Compliance Systems Provisions, either as part of core accounts/PMS or as an optional extra: • Conflict of interest searching • Compliance with Law Society/SRA Risk & Compliance Rules • Anti-money laundering checks & associated compliance audit trails • Credit checking Record of undertakings Asset & deeds register Marketing & client relationship management Functionality to fully support CLS & CDS requirements • Case management: Personal injury • Case management: Debt recovery ILFM Listed Legal Software Suppliers Guide 2016 • 37 Solicitors Own Software Other Legal Software Provisions, as optional extras: • Case management: Conveyancing • Case management: Probate • Case management: Family • • • • Tikit Tikit 1590 Parkway Solent Business Park Fareham Hampshire PO15 7AG t: 01489 609662 e: [email protected] www.tikit.com contact: Richard Higgs Name of core accounts/ practice management system or service Company and Product Overview With over 600 law firm clients Tikit’s Partner for Windows (P4W) is improving efficiency in practices across the UK. It is the pioneering, single, smart solution that has redefined practice and case management software in the legal sector. Our breadth of experience and specialism in the market means P4W is a solution developed specifically with legal in mind. In one easy-to-use application Tikit P4W provides you with accounting, billing, time recording, business intelligence, case, and document management capabilities. Does your firm undertake publicly-funded work? If so P4W is fully compliant and up-to-date with LAA regulations to maximise the efficiency of your Legal Aid work. It’s your partner for all aspects of the business of law. Partner for Windows (P4W) Target markets (private practice by size of firm) • Solo/very small • Small high street (20–50 users) • Large high street (50–150 users) • Commercial regional (100–500 users) • All Legal Aid (civil and criminal) • Corporate Legal/ABS And, as Tikit has been a part of BT since 2013, we are in a unique position to be able to offer a single source solution covering applications, infrastructure, and telecoms. Our software and ISO9001 accredited support services will keep your firm ahead of the game in an increasingly competitive market. In short, P4W will make technology work for you like never before. 38 • ILFM Listed Legal Software Suppliers Guide 2016 Tikit Product Functionality Practice and case management system on a single database with full capability, including: • Accounting - Compliance, convenience and integration are paramount in your accounts department and are at the heart of our software. It’s got everything you need to manage financials, time and billing, including a full purchase ledger, structured around a single database to eliminate duplication when entering data. • Time Recording and Billing - Capture more, bill more and earn more. Time is your firm’s most important asset. P4W makes it simple to keep track of time recorded against matters - usable from within the system, elsewhere on your desktop or on your mobile device. • Case and Document Management - Our case management system inhabits Microsoft applications like Word and Outlook, meaning that your lawyers can work in a familiar environment to intuitively access powerful filing, collaboration and workflow tools. Capture emails and documents from their native applications and store in your case file fast, automatic and organised. Administration & Regulatory Compliance Systems Built-in compliance centre with full metrics covering the whole practice information in user-friendly HTML, graph or • Ongoing compliance with SRA, SAR, LAA and Law spreadsheet formats with the ability to drill into Society regulations more detail on demand. • Business Intelligence built in • Automatic conflict and duplicate checking - Being able to see your practice’s vital signs in capability an easily digestible format is critical to making • Manual or online Money Laundering/ID good decisions and running an optimised Verification incorporated into the system modern law firm. The P4W Digital Dashboard provides that view, displaying management Other Legal Software • • • • Government Portals – Claims/Land Registry/LAA Client Portal/Self-service/Web Collaboration CRM and Marketing Document Bundling • SMS Text Messaging • Workshare Document Compare • Postcode look-up – (Royal Mail PAF data) ILFM Listed Legal Software Suppliers Guide 2016 • 39 Timeslice Timeslice Limited 11 Harmony Place Greenwich Creekside Greenwich SE8 3FE t: 0207 231 0073 f: 0207 231 7777 e: [email protected] www.timeslice.co.uk contact: Elwyn Morgan LSSA Member: Yes Name of core accounts/ practice management system or service LAWMAN Law Management System Target markets (private practice by size of firm) • Large high street (6-15 partners) • Commercial regional (16-35 partners) • City & major regional/top 100 (36+ partners) • Legal aid/LSC • Criminal/CDS • Corporate legal department Company and Product Overview LAWMAN - Lawman the complete Practice, Document, Email and Case Management System integrated with Microsoft Office. Using the latest SQL, Dot Net and Office technology you can choose to work in Microsoft Windows, Outlook or Word. LAWMAN is increasingly recognised as one of the most advanced Practice Management systems of its kind, incorporating over 25 years legal software knowledge, design and experience in a modern single integrated SQL Database. LAWMAN is a highly accomplished and robust system. Leading firms throughout the UK including ‘Legal 500’ and Top 100 successfully use LAWMAN for all their Practice, Document or Case management requirements. Time recording and billing is easy and flexible leading to high recovery rates and successful adoption by fee earners and staff. Significant time savings are possible with the integrated document, file and email management systems including auto-filing of emails or drag and drop from Outlook. Smooth integration with Microsoft Office is built-in throughout. Accounts departments enjoy the precision and detail of functionality needed in busy cashiers offices. LAWMAN is successfully and widely used by firms of all types and size. It addresses all the key areas of functionality, integration, reporting and performance management required by the busy modern practice or department in today’s challenging environment. For the larger corporate or international practice LAWMAN provides support for complex billing arrangements, multi-currency and multi-company. 40 • ILFM Listed Legal Software Suppliers Guide 2016 • Document Scanning plus 3rd party technology integration e.g. ECopy • Case Management: - Flexible but powerful user configurable case management • Workflows: Pre configured for Probate and Trust, Conveyancing, Personal Injury • Legal Forms: Integration with major legal forms and precedents suppliers • Wills, Deeds, Securities register • Microsoft Office and the Web - Seamless integration Administration & Regulatory Compliance Systems Lawman offers full support for Regulatory compliance in line with Law Society rules including client and matter file opening, conflict checking, money laundering, client identification and risk assessment. Other Legal Software Integration with a wide range of 3rd party technologies such as Cloud Hosting, Digital Dictation or Digital Scanning. Timeslice also offer a full range of I.T. Support services Hosting, Disaster Recovery and Business Continuity. Timeslice is a Microsoft Gold Partner. ILFM Listed Legal Software Suppliers Guide 2016 • 41 Timeslice Product Functionality • Financial Accounting, Management Information, KPI’s, Business Intelligence • Legal Cashiers Accounting • Time Recording and management, Billing, Credit Control • LSC - Full Legal Aid Support, Civil and Criminal • Client/Matter Database and Management • Contact and Address Management • Regulatory Compliance and File Opening Features • Money Laundering, Risk Assessment, Conflict Checking • Marketing: Integrated Contacts Marketing and CRM • Document, File and Email management - Inbound and Outbound The Institute of Legal Finance & Management JOIN US Why join the ILFM? Membership of the ILFM brings with it a wide range of benefits, both to your employer and you as an individual. Membership is open to everyone who has a professional interest in legal accounting, management and compliance, including: Training The ILFM has a wide range of full and half day training across the country. Keep up-to-date with the latest developments in legal finance and practice and gain CPD points. Training includes: • Cashiers and accountants working in legal practice • Practice managers, finance directors, non-lawyer managers • Solicitors, legal executives and other similarly recognised professionals • Members of the accountancy professions • Suppliers and professional consultants to the legal industry Membership benefits include: • Free advisory helpline dealing with legal practice issues • Practice notes • Career development through recognised qualifications • Legal Abacus magazine • Membership discounts on training conferences etc • Website and members internet forum • Regular email bulletins • Free publications • A host of other benefits for learning, social and business • • • • • • • SRA Accounts rules COFA Workshops Legal Practice Management VAT for Legal Accounting Credit Management Financial Management and more… Information and online booking: www.ilfm.org.uk The ILFM offers a clearly defined professional career path for those wishing to gain recognised qualifications in legal finance and practice management. GET IN TOUCH www.ilfm.org.uk | [email protected] | 020 8302 2867 | follow us 42 • ILFM Listed Legal Software Suppliers Guide 2016 Document Management Software Integrate your legal accounts with Microsoft Store Track Manage Share Preview Create and edit cloud-stored documents directly from Word Attach and email documents saved-to-cloud straight from Outlook Upload accounts files and reports to case from within Windows Explorer Auto-capture inbound and outbound matter-related Outlook correspondence Preview documents, PDFs, emails and others for rapid review “We store well over 100,000 documents in the cloud. All we need is an internet connection and this mass of files is readily available to our managers, lawyers and support staff.” Gary McIndoe, Director, Latitude Law 0845 226 2587 [email protected] quill.co.uk ILFM Listed Legal Software Suppliers Guide 2016 • 43 NOTES 44 • ILFM Listed Legal Software Suppliers Guide 2016 Timeslice LAWMAN The complete Practice, Document, Email and Case Managerment System integrated with Microsoft Office. C Timeslice w c Limited L London Office, 11 Harmony Place Greenwich Creekside, London SE8 3FE Tel: +44 (0)7231 0073 Fax: +44 (0)7231 7777 [email protected] www.timeslice.co.uk ILFM Listed Legal Software Suppliers Guide 2016 • 45 NOTES 46 • ILFM Listed Legal Software Suppliers Guide 2016 Legal Accounts | Practice Management | Case Management A single integrated system to help you manage all aspects of your practice Insight Legal is an integrated legal accounts, practice management and case management system designed specifically for small to medium sized practices. Our software is comprehensive yet easy to use, our support service is instant and expert, and our pricing means that you can have a complete system for £50 per month with no upfront costs whatsoever. Contact us for a free demonstration to find out how we can save you both time and money. www.insightlegal.co.uk | 01252 518939 | [email protected] ILFM Listed Legal Software Suppliers Guide 2016 • 47 A Case Management & Accounting solution for small firms. LEGAL AID COMPLIANT www.leap.co.uk 0843 713 0135 Everything you need to run a small law firm. SERVERS