- Access Kenya

Ambia
e-magazine
Inside:
Back with a Bang!
Meet Your CFO
The Retrospect
Know your neighbor
Sell what you know
AK Angels
c/o AccessKenya Group 2012
Cover Story
Editor’s Note...
Back with a Bang!
AccessKenya Swings
Profit Pendulum
2010 proved a difficult year for AccessKenya Group and was characterised by many
ups and downs but we are now back to the happy smiley self with the recent 2011
results that reverberated across all media platforms. Overall the company
recorded improvements across the board and everyone is pleased! But as we
celebrate, let’s remain cognizant of the huge task ahead as we battle our
competitor with the AccessKenya spirit.
Cicero once said that we are all motivated by a keen desire for praise, and the
better a man is, the more he is inspired to glory. 2012 started off with resplendence at AccessKenya and we are all working towards achieving success in our
somewhat sacred quest to build “the brand” that is AccessKenya. Deservedly, we
all are worth of admiration for the specially concerted efforts and determination
that we have continued to exhibit, despite the many challenges.
This issue of Ambia signals rejuvenation of a people borne of talent and creativity. These are AccessKenyans who work tirelessly to obtain good results; and from
which we all draw gratification. I am happy to share the enthusiasm and
commitment that cordially resonates across all AccessKenya offices in Nairobi and
Mombasa.
Admittedly, we are closing Q1 of 2012 on a high note and rearing to make it
happen in Q2.
I entirely hope that this issue of Ambia will
bequeath you the inspiration that will fuel your energies in 2012. We reminisce the
events look at the social life, the milestones, the growing
family and our bubbly personalities that make up this great company.
Enjoy the read and please, feel free to share your
feedback, which will be featured in the next
issue!
Viva la AccessKenya!!
Thank You
Sincerely,
Kevin Keya
Our Group CEO, Jonathan Somen has the greatest energy around and we
should rally behind him the quest to “solidify the AccessKenya Market
leadership position”.
Here are the highlights of the 2011 financial report
-
We experienced growth in corporate leased lines –
ahead of predictions and grew from 3,900 to 4,700.
Corporate market share constant at around 40%
-
From a competitive point of view, we took more connections from
all our main competitors than they took from us including the cell phone companies
-
Our Overall revenues grew from 1.7 to 1.74 billion despite continued fall in ARPU
-
EBITDA rose by nearly 60% to just under KShs600m
-
Moved from a loss into a net profit of over KShs100m
-
We invested heavily in our networks (particularly in our metro fibre, which is now more than 200km in Nairobi and Mombasa with over 350
buildings and had uptime of 99.89%, over the year 2011.
-
We focused on growing our corporate and value added and IT
services business as well as maintaining our high quality
residential business.
-
Continue to focus on providing training for all personnel.
We should be proud of ourselves!!
Notable Developments
New Staff at
AccessKenya
(2012)
Bernard Wakarima
CRM
Account Manager
AccessKenya’s
got a brand
new Website!
This year, we are optimizing our digital
strengths and what better way to
demonstrate this than starting off with
a brand new multimedia, interactive
and fully functional website. It took
a myriad of ideas, brainstorms and
research to create this new
AccessKenya masterpiece.
This is our virtual office and
judging from the uniquely
blended corporate colors and
sumptuously detailed content,
AccessKenya’s digital ingenuity is
upgrading by the minute.
Log on to www.accessekenya.com and
experience the panache of virtual office!
Willie Mutai
CRM
Intermediary Account
Manager
Fredrick Yambo
Client Service
Intermediary
Support Enginner
Carole Njenga
Access@Home
Sales Advisor
Oliver Mwangovya
Client Service
Intermediary
Support Enginner
Isabella Mikalla
Projects
Projects Officer
Faiza Mastu
Corporate Sales
Corporate Sales Executive
Kennedy Okech
Client Service
Intermediary Support
Enginner
Nelly Kimundi
Revenue
Product Development
Manager
Peggy Oyugi
Access@Home
Sales Advisor
Zachary Marita
Client Service
Intermediary
Support Enginner
Fernado Ng’eno
Client Service
Intermediary Support
Enginner
Yusuf Ramadhan
AccessIT
Support Enginner AccessIT
Joel Mwenesi
Projects
Surveyor
Likes
- Definitely numbers, they never lie
Does Peter like Football?
Never, football would never make me miss
a meal but I really love F1
- Giving people equal opportunity to prove themselves
Many people don’t know I…
- I was the best student in my district in O level in Laikipia
- Action oriented people
- Honesty and professionalism at the
work place
Basically what you see is what you get
with me, I have no pretence
- Structured environment where people know what they are to deliver
You will never get Peter...
- In some clandestine affair
Whatever I do, I do it in the light
Drives
- Amid huge laughter...
an old Mercedes Benz C200
- Also drives Xtrail
Age: 44
Comes from Laikipia
Born in Nyeri then moved to Laikipia in 1975
Family
- Happily married to one wife
- 3rd born in a family of 10
- Two kids
What’s your personality?
Basically am an ISTJ: Introverted with Sensing,
Thinking and Judging
Basically am:
- A natural realist, organizer, task oriented person
- Normally quite serious about most things
- Very good at remembering facts, data, has
wonderful memory for detail
- I was once again top of the district in my A levels, this was in Kisii
- Serious readers, my son can attest to that
Dislikes
Politicking both nationally and at the
work place
Peter Ndirangu
Studied at University of Nairobi,
Bachelor of Commerce - Accounting
Professional Check
- First job was with Price Waterhouse
Worked from 1992 - 1997
Rose to Audit Manager
- Shell Kenya 1997 - 2008
Held various positions rising to CFO in charge of also Shell Uganda
- Also worked with Kenya Airways in
Corporate Finance from Dec 2008 – April 2010
Famous School mates
Financial Director Eagle Africa
Mr. Francis Karuiri
Financial Director Housing Finance
Mr. Sam Waweru
Former MD National Oil Company of
Kenya (NOCK)
Mr. Mwendia Nyaga
CFO Family Bank
Mr. Njunge Kamau
Peter
Ndirangu
- Hails from Laikipia
- 44years of age
- Doesn’t like football and politics
- Was the best student both in O
and A levels
Special Interests:
Golf Players
Alice Kirumba – Customer Service Manager
When did you start playing Golf?
One and a half years ago, though am still an amateur
Where do you play currently?
I practice at the Golf Park along Ngong road and also at the Windsor Golf and Country
Club.
Julius Macharia, Pre-sales engineer
What drew you to taking up the sport?
I realy wasn’t into golfing but I used to accompany my partner in golf clubs alot. But I
started playing golf by myself when I got a Golf Kit as my Birthday present, this got me
into playing golf.
When did you start playing Golf?
Must be two years ago now
Where do you play currently?
Golf Park Golf Course at the Nairobi Race course along Ngong road
What drew you to taking up the sport?
In this particular day, I was dragged by a pal of mine to a golf course, and as they say,
I loved it from the very first day. I was drawn to it because it’s harder than many of us
think, just swinging the club. So I was really interested in knowing you know like how
you get the ball to go to the direction you want.
What are the basic equipments and skills that are needed to start playing golf?
Before today, it was kind of hard to venture into the game; you had to join a Golf Club,
had to enroll for lessons and had to own the equipments. Today though, for example at
my club, a new recruit just needs to pay Green Fees and then you can rent within the
equipments like Golf Club, this way its quite cheap.
More with IT than
What satisfaction have you derived by playing Golf?
I have learnt to challenge myself because that’s what golf is. It’s a very mental game as
well because when you mess up you have only yourself to blame. It’s also a very social
game because you get to go round the golf course with other players and usually you
interact with very knowledgeable people. Its also very good for self control and good
way to kip fit and exercise.
anyone else
Any Achievements so far?
Yes, I won the Sankara Hotel Golf day at Muthaiga Golf Club early this year.
I also won in my division at the Mumias Golf Series in March. I have also accumulated
some accolades within my club.
Is golf a rich man’s game?
Laughs...I’m definitely not rich, it’s just a misconception.
Think about it, all the money we put into night outs and
drinking, you can cheaply enjoy a game of golf and
relax at a very affordable rate.
What are the basic equipments and skills that are needed to start playing golf?
Basically comfortable shoes to walk around because today, many golf clubs have rental
services for golfing equipments, such as golf clubs.
What satisfaction have you derived by playing Golf?
Golf is very relaxing. Also, you get to exchange ideas with friends and new people in a
relaxed mold. You get to meet a lot of people
of different caliber, mindsets and from varied careers including
politicians of course.
Oh..golf also gets you some cash. Like us we bet a lot over a 9 hole
and considering am still an amateur I get something against higher
handicaps.
Any Achievements so far?
None, am still in the learning process.
More with IT than
Would you say Golf is a rich man’s sport?
Not at all. It’s just a stereotype. Initially I also thought so,
but people forget how much playing golf opens up your
mind and world view. It provides so many avenues for you
in business, make so many friends and so on. Basically,
golf is like going out with friends, that’s how fun it is.
Best part of playing Golf?
Golf after party events. Golf parties are like no
other!
anyone else
AK Fashionistas
Makena Muriuki
Lilian Chebet
Loice Kirigo
Trizah Ngugi
Yvonne Kariuki
Cathy Waweru
Diana Mulili
In Retrospect
Churchill
Eric Wainaina
Events
A
ccessKenya Staff are known not to disappoint when it comes to fashion, style and the
demeanor. Those who attended the All That Jazz Concert in February can attest to
these. Adorned in splendor and glamour, AccessKenya ladies impressed without fail.
The Louis Leakey Auditorium at the National Museums of Kenya played host to the first
edition of this year Jazz festival with Aron “Krucial Keys” Rimbui delivering an exhilarating performance.
You only needed to arrive at the venue to save the talk. AccessKenya was a key sponsor in the
concert and this not only elevates us as sociable corporate brand, but also a keen people on
quality of life, as sauced by smooth classical jazz music.
Filled to capacity
It only took a Dan Chizi Aceda’s icing and Eric Wainaina’s vocals to crown the melodious night
leaving a wholesome 300 guests smiley. From the muffler mophat keys to the singly chords of
the finely tuned electric guitars, the event came out as a season’s pacesetter.
And as AccessKenya would stay on top, the show was streaming live via AccessKenya’s
bandwidth on the Group’s traffic site www.home.co.ke . Well, now you know where to find the
action!!
CorporateBreakfast
1
2
Rimbui & Band
3
Sauti Sol
4
1. Tom with a client 2. Arthur the MC
3. Trizah interacts with client 4. Clients check in
In Retrospect
END
THE
YEAR
BASH
Last December, the AccessKenya staff was treated to
memorable party to mark the close of 2011. There was considerably exuberant energy and fun moments worth dropping
a text about. Gladly, some of us perpetuated innovation by
coming up with new dancing styles; new bling and generally
new modes of partying (only those who were present can attest to this).
If you missed, your only help is in these photos.
Concours2011
In Retrospect
For the third year in a row, we were part of an exhilarating motor spectacle that is the Concour d’Elegance. The event did not disappoint right
from the elegance of the classic machines, through to the Barton’s
fashion display and the enumerated AccessKenya yellow beauties! The
event attracted over 10,000 people in Nairobi with participants coming
from all over the world to enjoy the momentous activity. We do it as big!
See the photos here:
O
Huband Cradle of Hope
ften,
we
take
many
things for granted. We wake up,
yawn and ponder
on how the day
will proceed as
we hurry to do
whatever
occupies us. We
are work to eke
respective livelihoods with the
hopeful promise
of brighter days.
So are the daily
routines to which
we tie our lives. But in this
same way, people outside
our doorsteps may be tied
to traumatizing routines
- whether willingly or unwillingly. Some are cases of
ominous misfortune.
At a CSR meeting in AccessKenya, Daniel and
Bahati narrated the first
trip to a humble children’s
Home - Huband Cradle of
Hope - in Ngong town. They
had been approached by
the administrators of the
home, which hosts destitute children, to provide
free internet. It’s a neatly
kept home with blankly
exuberant kids - all with a
sad story.
The Home, “much as it
looked alive, deserved
more than free internet,”
said Bahati at the committee meeting. “They look
down.
By this time,
Betty Sehnke
who founded
the home was
ill and stuck
in her house
(after sewer
waste surrounded her
house) in Canada and could
not come.
Worse still, her
funding sources
hadn’t yielded
any fruits as
she had hoped.
Early this year, on
arrival, Ms Sehnke paid a visit
to AccessKenya Offices and
expressed her heartfelt appreciation to the AK family.
The kids, two of whom have
since been reunited with
their families love the AccessKenya colors and brought
a handmade greeting card
singed by Francis, Louis,
Bramwell, Catis, Clifford,
Dennis, Elizabeth, Lewis,
Teddy. Boniface, John, Kelvin, Gloria, Samuel, Derick,
Selina, Susan, Diana, Brandon, Sharon, Malachi, Bella,
Allan, Antony, Barbra and
Erastus.
“We are writing this letter to
thank you for carry for us we
are saying that we appreciate all the things you brought
us before chrismas. We really enjoyed them having the
clothes, food and books, “
the children said in the card.
A peaceful humble haven
like they need food more
than internet,” she opined.
Daniel on the other end was
gruelingly empathetic and
so the committee was
indubitably moved ‘to do
something’.
The team wrote an email
requesting the AccessKenya
staff to make contributions of any nature towards
touching the lives of 28
destitute children housed at
the Home. Within two days,
the team – riding on the
profound generosity of the
AccessKenya family raised
over Sh20, 000. The amount
was used to buy foodstuff
and other essentials; just a
week before a crucial government inspection - which
according to the home
matron Irene Musau, was
poised to render the home
unsustainable and close it
Feature
Photo Gallery
Bonding with Zipapa
The wine taster
The contest
Is this the meal voucher?
My blackberry is on fibre
Won’t share my champagne
JS showing off his rallying skills at the spectator stage in Athi River during the East African
Classic Safari Rally
I am a star
Don’t i look hot in yellow?
HR Speak
Isabella Segina
.
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Employee of the qu
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Employee of the ye
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Manager of the ye
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Manager of the ye
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Ideas Lab
Ideas Board
For more detail
s, make
a date with you
r Line
Manager or pop
into HR.
“In the arena o
f human life the ho
nors and
rewards fall to
those
who show their
good
qualities in act
ion.”…
Aristotle
Dates for your
diary
This year we ha
ve a schedule o
f exciting staff
ready to get wo
activities. Please
wed by our soci
mark your diari
al committee a
es to get
s they plan for
the following st
a
ff events.
SCHEDULE
O
F
ACTIVITIES
­2
012
Activity
Mar
Apr
27th
Staff
Baraza
Staff
Cocktail
Sports
Day
Annual
Xmas
P
arty
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2nd
16th
14th
14th
7th
r
u
o
b
h
g
i
e
n
r
u
w yo
Kno
Eunice Mutinda
Allan Onacha
Felix Chirchir
Ken Simiyu
My neighbour is He comes from
He’s the
Joined Accesskenya in
My neighbour likes
We share in common
Felix Chirchir
Nakuru County
Last born
March 2011
Man U, A beer
Aries, Cars!
My neighbour is
Simiyu Mse
Hecomes from Bungoma County
He’s the 1st Born
Joined Accesskenya in April, 2010
He likes his son n wife and a good tipple…;)
We share in common we both love cars.
Liz Nyiva - CRM
My neighbour is Eunice Mutinda
She comes from
Masakos
She’s the 4th Born
Joined Accesskenya in November 2010
She likes… Yoghurt, Music,
reading, Staunch Chelsea fan.
We share in common We love soccer
My neighbour is He comes from
He’s the Joined Accesskenya in
He likes
Man-u Fanatic and kuku
We share in common
fans of football.
Allan Onacha
Kitale
2nd born
August 2010
Reading, football
We are both big
James Mungai
Stellamaris Mutuku
Bernard Wakarima
My neighbour is Liz Nyiva
She comes from n/a
She’s the First Born in her family
Joined Accesskenya in 2009
My neighbour likes
Cereals for
breakfast
We share in common conservativeness
My neighbour isBernard Njuguna Wakarima
He comes from Ngong Town
He’s the - born (not sure but he behaves like a mummy’s boy)
Joined Accesskenya in January 2012
My neighbour likes
anything sweet…
Always gets excited when he sees cake.
We share in common so far we are just
fighting am yet to figure out what we have
in common
My neighbor is
He comes from
He’s the Joined Accesskenya in
He likes
places
We share in common
ing happy and jovial
James Mungai
Nyandarua county
Last born
November 2006
travelling to new
both of us like be-
My neighbor is Stellamaris Mutuku
She comes from Machakos County
She’s the 1st born in her family
Joined Accesskenya in Jan 2011
She likes
Reading Novels
In common we like being happy and
jovial
Humor
Want a day off work?
So you want a day off. Let’s take a look at what
you are asking for. There are 365 days per year
available for work. There are 52 weeks per year
in which you already have 2 days off per week,
leaving 261 days available for work. Since you
spend 16 hours each day away from work, you
have used up 170 days, leaving only 91 days
available. You spend 30 minutes each day on
coffee break which counts for 23 days each
year, leaving only 68 days available. With a 1
hour lunch each day, you used up another 46
days, leaving only 22 days available for work.
You normally spend 2 days
per year on sick leave.
This leaves you only 20
days per year available
for work. We are off 5
holidays per year, so your
available working time is
down to 15 days. We generously give 14 days’ vacation per year which leaves
only 1 day available for
work and I’ll be darned if
you are going to take that
day off!
How technology changed us
Picture doing rounds in AK (Mukora & Rugo)
AK Angels
The Headlines
Sell what you know
Tom Abuya
Nancy Chepkemoi
Access@Home
Corporate Sales
I sell…
Enterprise solutions to clients that
focus on business continuity besides
the conventional connectivity and
internet AccessKenya is known for
I also sell partner products like
AIRETLs E1s, a voice service providing our mutual corporate clients with
dedicated landlines using AccessKenya’s fiber
network.
The product was launched
in…
AccessKenya’s inception as a data
Value Added
The partnership with AIRTEL was signed and agreed upon in
October 2011
My product is outstanding at…
Primary products allow our clients to start and stop at AccessKenya with respect to their IT and
business continuity needs. The E1s with AIRTEL
allows the
client to experience unparalleled service levels
relative to what they had initially
What’s the mistaken belief about this product?
The mistake is that the consultancy and
implementation are unaffordable and out of reach to most
corporate and SMEs
If I were to change anything on this product it would be…
Build internal capacity to deliver the solutions
independent of the partner now that we have learnt the
ropes
In terms of IT solutions, focus on demystifying the “how to”
and what is required to clinch the deals in future
My clients think the product is…
WOW at the speed of implementation, reliability when functional and responsive support in the event of challenges with
the network.
I best sell when am…
Focused and clear of my back end will implement the solution and allow us to grow with the clients business requirement
I sell... Residential Internet
It was launched in September 2008
Access@Home is outstanding
at... Customer service and It’s
the BEST the market has to
offer.
The mistaken belief about
this product?
It’s expensive
If I were to change anything
on this product it would be... increase the
bandwidth
My clients think the product is... the best thing they never
had
I best sell when am... not under pressure
Marcella Akinyi
Distribution
I sell… Internet, Data backup and wide
area solutions.
The product was launched in… 2000 so
successfully.
What’s outstanding about this product? Accesskenya’s outstanding product
MPLS; A holistic
solution which is designed to solve
problems caused by interconnection of
company’s branches.
This is a solution which is coupled with a world class excellent
customer care.
What’s the mistaken belief about this product? Fear of insecurity of data
during the process of data transfer,” as much the info is encrypted “.
Our Mpls is on layer 3 and IPSec hence enhanced security
measures.
If I were to change anything on this product it would be… I would
change download speeds for home package; most customers are now
extending their offices to their homes.
My clients think the product is… too expensive, support is poor when it
comes to home packages.
Customers think we dwell a lot on corporate solutions more than SME &
Home.
I best sell when am… psyched, when am at peace, when am relaxed. I
really like what I do, and I always do it with passion.
Philip Gavonji
SME
I sell… Offsite Data Backup
It allows you to securely
backup your data to a secure location on Access Kenya’s network, through your
personal and secure link to
an offsite location automatically, giving you peace of
mind in case of disaster or
data loss at your site.
The product was launched
in… The product was
launched in 2007.
What’s outstanding about
this product?
Your data is encrypted in
three levels - at source,
on transit and at storage for
security reasons and clients
are advised to keep their
passwords well in order to decode data in case of a restore.
The report log is sent weekly to the customer for authentication and to assist them identify and rectify issues that may affect efficient data storage and restore.
During system configuration, activated email alerts
are programmed and sent to our engineer and the client to alert them in case the back-up failed.
What’s the mistaken belief about this product?
The client thinks that as the service provider we have
access to their data whereas the data is stored with an
encryption and he is the only one with the decryption
code (Password)
If I were to change anything on this product it would
be…
I believe this product is currently the best and unmatched in the market and competitor’s have a problem
implementing it.
My clients think the product…
They think the product is expensive and unnecessary,
they are yet to embrace it’s benefits.
They will only learn the better when strikes.
I best sell when am…
When at peace with myself and fully understand the
task at hand
Twitspeak
Simple
Speak
Culture
Ways to Move
YOUR
BODY
You can start the process of weight loss now by adding a little more activity to your life. If
you’re not ready for a structured program, start small. Every little bit counts and it all adds up
to burning more calories.
•
Turn off the TV. Once a week, turn off the TV and do something a little more physical
with your family. Play games, take a walk...almost anything will be more active than sitting on
the couch.
•
Walk more. Look for small ways to walk more. When you get the mail, take a walk
around the block, take the dog for an extra outing each day or walk on your treadmill for 5
minutes before getting ready for work.
•
Do some chores. Shoveling snow, working in the garden, raking leaves, sweeping the
floor...these kinds of activities may not be ‘vigorous’ exercise, but they can keep you moving
while getting your house in order.
•
Pace while you talk. When you’re on the phone, pace around or even do some cleaning
while gabbing. This is a great way to stay moving while doing something you enjoy.
•
Be aware. Make a list of all the physical activities you do on a typical day. If you find that
the bulk of your time is spent sitting, make another list of all the ways you could move more-getting up each hour to stretch or walk, walk the stairs at work, etc.
Lamech Ochola - Individual achievement!
Lamech Ochola, vibrant young man is a support
engineer at AccessKenya Group. Judging from his
demeanor, you may think he’s docile. But he has
brains capable of redefining nuclear science (the
most subtle way of saying it).
Behind this Jeff Koinange type of intro is the pure
reason of measured success. Lamech recently
attained the prestigious Cisco Certified Internetwork Expert (CCIE) in Routing and Switching. It’s
no mean feat from what we understand but we are
happy to say Congratulations!!
CCIE is the highest level of professional certification
offered by Cisco and is accepted worldwide as the most
prestigious networking certification in the industry.
Currently, there are just fewer than ten Kenyans to have
attained this certification!!More reason to smile…
As we continue to grow into a leading company in East
Africa and eventually Africa, we all are twined
in the mesh of success. We believe and share in the
best. This requires us to live in the best way possible
and that’s why our relationships within and outside the
company remain important. We all have a role to play
in shaping the destiny of this country and therefore,
the most appropriate/ideal behavior should be our culture.
At AccessKenya, we are united by our individual and collective successes. We have
a culture of doing what we are best at and always seeking ways of making the best out
of the little that we have. Drawing from the cultural diversity present in the company,
we should continue harnessing our varied strengths and uniqueness and spur wholesome
growth.
Recently, a voluntary committee was formed to oversee the strategic implementation of
practical policies. The 5 - member committee is named Strategic Policy Implementation
Committee (SPIC) and is a mere facilitator of this. Key among its mandate is help
improve the cultural set up here at AccessKenya. The team is chaired by Diana Mulili
(Retail) and comprises Isabella Segina (HR), Alice Kirumba (CS), Sammy Mutai (CS),
Njoroge Ndung’u (Projects), Cyril Oluoch (NOPS) and Kevin Keya (Communications).
We wish the group all the best in helping achieve a uniquely beautiful company.
“
Read This…
Inspirational excerpt
From
”
The Power of Positive Thinking
by Dr. Norman Vincent Peale
This is one of the greatest laws in the universe,
fervently did I wish I’d discovered it as a very young
man, it dawned upon me much later in life, and I have
found it to be one of the greatest, if not the greatest
discovery, outside my relationship with God and the
great law, briefly and simply stated, is that if you think
in negative terms you’ll get negative results. That is the
simple fact that is at the basis of an astonishing law of
prosperity and success. In three words, believe and
succeed.
Samuel Macharia
Andrew Siambi