A Closer Look at the Toyota A750E Valve Body
Transcription
A Closer Look at the Toyota A750E Valve Body
FOR THE TRANSMISSION REBUILDING INDUSTRY TM A Closer Look at the Toyota A750E Valve Body USA Transmissions, Making It Work APRIL 2010 Sonnax has valve bodies on the brain. The valve body is the brains of a transmission. That transmission isn’t fixed until the valve body is right. And that means getting to the root cause of the problem, not just treating the symptoms. Nobody knows valve bodies like Sonnax. TM Automatic Drive, P.O. Box 440, Bellows Falls, Vermont 05101-0440 800.843.2600 • 802.463.9722 • F: 802.463.4059 www.sonnax.com EARS G TABLE OF CONTENTS FOR THE TRANSMISSION REBUILDING INDUSTRY APRIL 2010 PHONE (805) 604-2000 FAX (805) 604-2006 Chief Executive Officer Managing Editor Technical Director Advertising Senior Designer Circulation Contributing Editors ATRA Technical Staff Mike Brown Pete Huscher Randall Schroeder Director of Membership & IT Svc Seminars & Convention Manager Bookstore Manager Dennis Madden Rodger Bland Lance Wiggins Frank Pasley Jeanette Troub Richard Hurley A Closer Look at the Toyota A750E Valve Body Page 4 Steve Bodofsky Thom Tschetter Jeff Yarbrough Bill Brayton Steve Garrett Jon Rodriguez Mike Souza Kelly Hilmer Vanessa Velasquez Shaun Velasquez The views expressed in this publication should not necessarily be interpreted as the official policy of the Automatic Transmission Rebuilders Association (ATRA). Publication of product information or any advertising does not imply recommendation by ATRA. GEARS™, a publication of ATRA, 2400 Latigo Avenue, Oxnard, CA 93030, is published for the betterment of the transmission industry and is distributed nine times per year. No part of this issue may be reproduced without prior written permission of the publisher. Gears is distributed to members of the transmission industry in the United States, Canada, ATRA Members in Mexico & Europe, and related automotive industry firms and individually. Send changes of address to Gears in care of ATRA. Subscriptions are available by contacting Gears in care of ATRA. Advertisers and advertising agencies assume full liability for all content of advertisements printed and also assume full responsibility for any claims arising therefrom against the publisher. The publisher reserves the unqualified right to reject any advertising copy as it deems appropriate, with or without cause. Gears is designed to provide accurate and authoritative information in regard to the subject matter covered. It is distributed with the understanding the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice or other expert assistance, is required, the services of a competent professional person should be sought— from a Declaration of Principles jointly adopted by a Committee of the American Bar Association and Committee of Publishers. Gears also welcomes articles submitted by members of the industry. Gears considers all articles for publication that contribute positively to the welfare of the transmission industry, and reserves the right to edit all articles it publishes. If you would like to submit an article to Gears, include background information about the author and a telephone number where he/she may be reached. If you want submissions returned, enclose a self-addressed, stamped envelope. Editorial and Business Offices The Vess Brothers, Making it Work in a Big Way, Texas Style Page 30 A Closer Look at Vehicle Data Communications Page 22 SPECIAL INTEREST & TECHNICAL 4 10 18 22 28 30 40 45 47 49 A Closer Look at the Toyota A750E Valve Body — by Mike Brown Keeping It Simple — by Mike Souza WIT – A Decade of Excellence A Closer Look at Vehicle Data Communications — by Steve Garrett Just Sit On It! — by Thom Tschetter Making It Work: USA Transmissions — by Rodger Bland Playing with Fire: Building a 5-Volt Signal Generator — by Jon Rodriguez …One of Those Days — by Jeff Yarbrough MEMBERSHIP MATTERS: Keep It Going! — by Kelly Hilmer ATRA's Powertrain EXPO 2010 DEPARTMENTS 2 53 58 64 64 FROM THE CEO: …What If It Doesn’t Work? — by Dennis Madden Powertrain Industry News Shoppers and Classified ATRA Seminars List of Advertisers 2400 Latigo Avenue, Oxnard CA 93030 Phone (805) 604-2000 Fax (805) 604-2006 www.gearsmagazine.com www.atra.com Publications Mail Agreement No. 40031403 Return Undeliverable Canadian Addresses to: Station A, PO Box 54, Windsor, ON N9A 6J5 Email: [email protected] Issue #147 Printed in U.S.A. Copyright ATRA 2010 On The Cover: WIT –A Decade of Excellence Feature story on Page 18 (Paid Advertisement) FROM THE CEO What If T It Doesn’t Work? hings don’t always work out the way you’d like them to, especially with transmission repair. You rebuild a unit — a type you’ve built a hundred times before — but this one bounces… it doesn’t even make it off the rack. Maybe you tried a new procedure or component and it didn’t work the way it was supposed to. So what do you do? You try something else. You ask for advice. You read up on the topic, looking for fixes for similar problems. Maybe you go to a tech seminar to look for the answer. You know it can work; you’ve rebuilt these units before without any problem, so why won’t it work right this time? In most cases it’s something you missed or failed to do properly, or a modification that backfired. It doesn’t really matter what the specific problem is: The fact is you’re going to find it, and you’re going to fix it; giving up isn’t an option. But when it comes to business problems, shop owners don’t always exhibit that same determination. Too often they explain away a poor month or a bad quarter as something outside their control: “The economy has just killed business in this town,” they say. And because they accept that premise, they don’t take the steps necessary to invigorate their businesses. The problem with that is it isn’t true: During my shop visits I’ll often stop in at shops that are just a few blocks from one another. In one shop they’ll be sweeping the floor and emptying trash, while the next one is packed. How could the difference have anything to do with the economy or regional issues 2 when the shops are so close to each other? It can’t. So if the problem isn’t regional or economic, what is it? And why is it so hard for shop owners to identify what’s wrong, and what it’ll take to fix it? That’s because there’s a difference between identifying a problem on the bench and one in your business model: time. Everything you do has a causeand-effect relationship. You flip the switch on the wall and the light comes on. Cause, effect. Usually, as with the light switch, the cause and effect are right next to one another, so it’s easy to recognize the relationship. The same is true with transmission repair. You replace a rolled seal or a cracked ring, and now the clutch applies. You know you found the cause of your problem because it goes away as soon as you install the new parts. But in business there’s a huge time delay between the cause and effect. Changes you make today can take months — even years — to realize their full effect. That delay can make it all but impossible to identify whether you’re getting the desired effect from the changes you made. So at ATRA, we started to examine the most successful — and not so successful — businesses in the industry. We compared what they were doing, and looked for what they had in common. From that, we were able to identify practices and procedures that provide the greatest rewards for transmission repair shops. That led to the creation of ATRA’s What’s Working program; a targeted by Dennis Madden members.atra.com approach for discovering the differences between shops that are doing well and those that are barely surviving. Over the past five years we’ve learned what works… and what doesn’t. There are clear examples of this, regardless of how big the shop is, how long it’s been in business, or where it’s located. That’s a critical consideration: It’s far too easy to pour time and money into additional marketing. But, because of the delay between the cause and effect, you may never know for sure whether your investment worked or not. That’s why the What’s Working program is so valuable: Through our industrywide sampling, we’ve been able to identify the procedures that provide the biggest bang for your buck, and which ones are more likely to drain your wallet, without ever producing the results you were hoping for. This year, the What’s Working program is going on-site to successful shops across the country to see firsthand what they’re doing and how. We’ll share their stories at this year’s ATRA Powertrain Expo. And we’ll have some of those successful shop owners on hand to tell their stories and answer your questions. There are still some great opportunities in this industry. The trick to success is no different than at the bench. You need to dig in and discover the causes that provide the effects you’re looking for. What if it doesn’t work? You can learn what will… at Expo! GEARS April 2010 WANT NEW REVENUE FOR YOUR BUSINESS? My DAD BET ME I couldn’t get four new distributors in 2010! Help me win that bet and become a Certified Transmission Distributor. The Certified Transmission Program is unique, designed exclusively for professional transmission shops (or: auto and truck repair shops) looking to increase capacity, sales and profits. More than just another reman unit, Certified transmissions are installed by the people who build and test them and by professional shops throughout North America. � A designated territory � 200 of your fastest moving transmissions in stock at your location � 5,000 more transmissions transfer cases just a phone call away � A program allowing you to pay for them after you sell them � Attract more fleet and general repair business with immediate delivery � Able to offer same day service again (At a premium price) � Free use of the copyrighted and proprietary Certified Transmission Vehicle Specific Lookup ID system Call Terry Cash at 800-544-7520 ext.170 Join the Network of Success Akron, OH Waterloo Transmission Baltimore/ Washington DC Glen Burnie Transmission Boston, MA Metro Transmission Distributors Inc Casper, WY Auto Dynamics Des Moines, IA All Drive Transmission Framingham, MA Bonded Transmission Ft. Dodge, IA Certified Transmission Iowa Kalona, IA Kalona Auto Certified Transmission Kansas City Kansas City, MO Madison, WI Trans Works Transmissions Minneapolis, MN Tri Star Engine & Transmission Manhattan, KS Stagg Hill Transmissions North/Central NE Norfolk Transmission Omaha, NE Certified Transmission Nebraska Philadelphia, PA Metro RMP Rapid City, SD Logan's Transmission St Louis MO JC Parts City Freeway Transmission Salt Lake City, UT San Diego, CA Metro Certified Transmission of So. Cal Scottsbluff, NE Wilburn's Transmissions Inc. Sioux Falls, SD J & M Transmission Tulsa, OK Eddie's Transmissions Youngstown, OH/ Tri -State Redlich Transmission 800-824-6689 410-766-8500 800-891-5508 800-222-4646 800-247-1499 508-872-1119 800-362-2189 800-728-3098 800-544-7520 608-742-5136 800-322-5859 785-539-2900 800-234-8726 800-544-7520 800-257-7418 800-579-1742 866-735-1960 800-354-5920 888-374-8383 308-635-1212 800-504-2050 918-272-6683 330-758-5555 Peter and Amanda Fink Certified Transmission PARTNERSHIP PRODUCTIVITY PROFITABILITY www.certifiedtransmission.com A Closer Look at the Toyota A750E Valve Body T he Toyota A750E was first introduced in the 2003 4-Runner and Land Cruiser, and the Lexus LX400 and GX470. Since then it’s become quite popular, showing up in the Tacoma, Sequoia and Tundra in 2005 and the FJ Cruiser in 2007. These transmissions have been on the road for up to seven years and are getting a lot of miles on them. With all the cars using this transmission, there’s no doubt you’ll be seeing it in the years to come (figure 1). A common complaint is the transmission falling out of gear when coming to a stop, sometimes so harsh that it feels like someone has rear-ended you. This happens because the trans has fallen out of gear due to low pressure, caused by a faulty SLT pressure solenoid. The ECM then ramps up the pressure to max and it slams back into gear. Replace the SLT solenoid is the fix for this concern. But before we get into fixes let’s learn a little about this unit Line Pressure Specifications Line pressure tap location and 4 by Mike Brown members.atra.com Figure 1 A750E/F Line Pressure Specifications Condition D Position R Position Idling 53-59 psi 73-84 psi Stall 196-212 psi 188-205 psi Figure 2 specifications (figure 2). ATF Temperature Sensor This transmission uses two temperature sensors, each with a different function. The ECM uses ATF temperature sensor 1 to modify pressure control for the clutches and brakes. If this sensor fails, the ECM will prevent upshifts into fifth gear and lockup. The ECM uses ATF temperature sensor 2 for shift timing control when ATF temperatures are high. GEARS April 2010 A Closer Look at the Toyota A750E Valve Body Figure 3 Figure 4 Figure 5 In some vehicles equipped with the A750E, the MIL may light intermittently, and the computer may store DTC P2742 in memory (Transmission fluid temperature sensor 2 circuit low). To diagnose this, monitor ATF temperature sensor 2 and watch for it to short to ground intermittently. When the sensor shorts, ATF temperature sensor 2 will indicate 302ºF (150ºC). This is usually due to a faulty internal wiring harness; replacing the harness will correct the problem. ATF temperature sensor 2 has two blue wires; ATF temperature sensor 1 has two orange wires (figure 3). 6 Figure 6 Solenoid ID and Location ID Solenoid Name Parts Catalog Description S1 Shift Solenoid A 3-Way Transmission Solenoid Shift Solenoid B Transmission Solenoid 3 This chart provides S2 the repair manual ID SR Shift Solenoid E 3-Way Transmission Solenoid 2 for each solenoid in the SL1 Pressure Control Solenoid A Clutch Control Solenoid 1 A750E transmission, Pressure Control Solenoid B Clutch Control Solenoid 2 and the part name and SL2 Pressure Control Solenoid D Line Pressure Control Solenoid description provided SLT in the electronic parts SLU TCC Pressure Control Solenoid Lockup Control Solenoid catalog. Figure 4 shows the solenoid ID and working the A750E valve body. Two location. things that you need to do are: 1. Make sure you record the Valve Body Disassembly accumulator control pressure setting There are a few procedures you prior to removing the accumulator conshould always keep in mind when trol valve (figure 5). GEARS April 2010 C M Y CM MY CY CMY K A Closer Look at the Toyota A750E Valve Body Figure 7 Figure 8 There’s no factory preset specification. From the factory setting, you can turn the stepper in to provide a firmer shift feel. Backing the stepper out will offer a softer shift feel. 2. Make sure you record the primary regulator valve setting before removing primary regulator valve from the valve body. The tallest step will provide the highest base pressure reading; the shortest step will provide the lowest base pressure reading (figure 6). Always inspect the valves and springs thoroughly during disassembly. Check the valves for scoring and make sure the valve bore is clean. Pay close attention to the valve layout, and make sure you put them back in the way they came out. 8 Figure 9 Exploded View Upper Valve Body 1 Install the checkball in the C3 check valve lineup (figure 7). If you leave this checkball out, the transmission won’t go into reverse. Always check the B1 accumulator in the upper valve body (figure 8). This is where debris will build up. It can be difficult to remove, but it’s important to take it out and clean the bore thoroughly. Exploded View Lower Valve Body 1 The primary regulator valve and the accumulator control valve are located in the lower valve body (figure 9). Record the settings for these valves. GEARS April 2010 Figure 10 Once you’ve recorded the settings, disassemble the lower valve body, check the valves for scoring, and make sure the valve bore is clean. Always install the solenoid filter screen (figure 10) with the open end up. The screen will snap into the separator plate when properly installed. Install the torque converter check valve as shown. Upper Valve Body 1 and 2 Checkballs Figure 11 There are three sections to the A750E/F valve body. Upper valve bodies 1 and 2 are the only valve bodies with checkballs (figures 11 and 12). All of the checkballs are composite. Make sure the checkballs are in good shape; replace any that are damaged or have decomposed. All of the checkballs are the same size: 0.217” (5.5mm). The coast brake relay valve is located in upper valve body 2 (figure 12). Be sure to remove, clean and inspect this valve body. Lower Valve Body 1 The purpose of the pressure limit checkball is to exhaust pressure if it becomes too high (figure 13). The limit valve will blow off at about 300 PSI. Now that we’ve covered all solenoids, control valves and checkballs in the valve body, reassembling the valve body should be a snap. The A750E valve body isn’t difficult to work with. But without the proper information and understanding, you could easily cause yourself problems later on. That’s why it’s so important to have all the information close at hand. It’s not just smart… it’s Street Smart! Figure 12 Figure 13 GEARS April 2010 9 Keeping It Simple Keeping It Simple ATRA is now providing simplified schematics and diagnostic procedures for some of today’s most difficult diagnoses. S everal times when handling a tech call I forget the difficult situations involved when I ask a tech to back-probe some wires and give me the results. I’ll usually get a response of; “Man do you know where that pin is located?” There are times when explaining a procedure over the phone even while the tech and I going over the same wire diagram can still be confusing. What we’ve done here at ATRA is put together some simple diagrams and procedures to help make diagnosing Dodge and Chrysler vehicles with the RE transmission less complicated. These diagrams along with their procedures should make finding the problems faster which will save time and money spent chasing wires. As we all now how difficult it is to get paid for diagnostic time. The diagrams in figures 1 and 2 will have to be determined by looking up the year make and model of the vehicle being worked on to know whether the relay is powered up through the C1 or C3 connector. The procedure for both figures is the same; unplug the PCM with the ignition key off, and then jump voltage (always through a 10 by Mike Souza members.atra.com Figure 1 fusible link) to the connector pin found in the wire schematic for the vehicle being worked on. Then after jumping a ground to the appropriate connector GEARS April 2010 Figure 2 GEARS April 2010 11 Figure 3 Figure 4 Keeping It Simple 12 GEARS April 2010 Our commitment to quality manufacturing and product diversity is unsurpassed. Raybestos Powertrain is dedicated to the highest level of service and products. John says: “I don’t have to worry when I use your products in my car or recommend them to others. These have got to be the best clutches, steels and bands that I have used in the past 23 years. They have stood the test of time and hard driving. Please keep up the high standards of workmanship.” 964 East Market St., Crawfordsville, IN 47933 • Toll Free: 800-729-7763 • Fax: 765-364-4576 • Email: [email protected] Figure 5 Figure 6 Keeping It Simple 14 GEARS April 2010 Figure 8 Figure 7 GEARS April 2010 15 Keeping It Simple Basic Test For TPS Or Speed Sensor Noise Interference Electro Magnetic Interference (EMI) (AC Ripple) Figure 9 pin, check the return voltage at the pins shown. If necessary the positive meter lead can be moved to the amps jack then with the meter changed to DC amps the same circuits can be checked for load. Figure 3 is a little different, the 2004 and up models do not require voltage to be supplied to the connector. The voltage for the relay is provided by turning the ignition key on. Figure 4 is for diagnosing 2005 models with the 48RE and a Transmission Throttle Valve Actuator (TTVA). In figures 5 and 6 the electrical governor circuits can be monitored either with a single meter or any type of meter with dual trace capabilities, and a pressure gauge. With a scan tool and pressure gauge 16 as shown in figure 7 it can be quickly determined as to which component is working correctly. Figure 8 will show basic procedures to use when questions arise on “what if” the results of the test do not agree with what should be the correct voltage or amperage in figures 1 through 3. Example: what if there is no/ low voltage on one of the pins? Then the next procedure would involve one of the steps in figure 8 which shows the correct procedure for checking opens or shorts. Figure 9 is a quick test for checking interference on speed sensors or throttle position sensors for EMI Electrical Magnetic Interference. Problems from EMI may cause erratic shifts and/or trouble codes. These diagrams are derived from information that has been carefully compiled from industry sources known for their reliability and should be accurate. Basically this means “we all know why they put erasers at one end of a pencil”. Always verify the circuits be tested with factory manuals whenever possible. Mistakes can be seen in several wire diagrams found in aftermarket sources only to verify these mistakes are copied right from the O.E. manuals. Wire colors vary from module to module as well as year to year. Always identified the circuits that are being tested by their connector pin identification. GEARS April 2010 561 070 510 519 528 544 520 036 179 037 530 211 670 177 050 879 480 574 334B 337 862 334A 880 Input Shaft Front Cover Plate 861 Body 110 891 140 892* 150 ecad AD Reverse Clutch 235* 616 241 053 596 054 27* 7 571 232 Underdrive Hub 873 238 584 e. 583 244 612 247 058 Input Planet Reverse Planet 996 everse sing 800-940-0197 760 895 429 317 897 271 [email protected] Park Gear 5-2 5-3 995 5-1 wl Assy. or buy online at www.wittrans.com 761 Case Parts 370 438 370 436 Case Input Clutch Hub •OEManufacturer,AftermarketNew, Remanufactured,&Used •ClutchDrums 234 883 482 558 570 214 576 •Shafts •FrontPumps •Planets •ValveBodies •CompleteLineof Miscellaneousparts 052 Reaction Planet 480 690 Hard Parts 220 e of S e r v i c 586 Automatic Transmission Parts 778 Stator Pump Parts 130 341 336 554 875 980 970 960 877 102 122 876 142* 013 StandardTransmissionParts Input Clutch •RebuiltKits O.Dr. / Reverse Retainer Piston •BearingKitswithSyncroRings •GasketSets •Gears&Shafts 568 101 121 331 884 968 978 865 330 Rebuilt Transmissions Underdrive Clutch 141 863* 332 333 962 562 852 874 •Standards ClutchParts •Sach’s&ValeoClutchKits(New) •Forks •PilotBushings&Bearings TorqueConverters O.Dr. Hub Reverse Hub •Completelineof CVCRemanufactured •ClutchAlignmentTools 4th Clutch 2nd / 4th Retainer Converters TransferCaseParts 644 SoftParts 592 •Gasket&SealsKits 886 577 885* 888 887 285 654 664 251 154 114 582 •OverhaulKits •MasterKits •Chains •BannerKits(LessSteels) •OverhaulKits ShopSupplies&Tools •Paper/RubberKits •Additives •Filters&Kits •AssemblyLubricants •Frictions •BuildersBenches Low Roller •Steels Input Ring •Lifts Clutch Gear •Bushing •PartsWasherSoap •Modulators •RoughServiceLightBulbs •Washers •R.T.V.Black,Blue,Clear 781 770 •Bearings •TechnicalManuals •Gaskets 074 •Tools&Equipment •Bands •Threadlock •FlexPlates&Flywheels •SpeedoGears 950 •Mounts •Coolers 926B •TeckPakConversionKits M304317B 926 379 •SuperiorShiftCorrectionPackages 352 Ext. Housing •DetentCables 927 740 347 •TransgoReprogrammingKits 352 •TransgoShiftKits 567 134 893 987 977 967 Low/Rev Clutch 494 493 010 342 420 846 961 378 047 507 777 560 971 051 300 540 740 746 741 765 V.B. Parts 779 Remember that Old-Time Service? 782 Valve Body 371 7 www.wittrans.co sion Parts, Inc. Whatever It Takes Does!!! A Decade of Excellence Charlotte Branch T en years ago a new parts supplier emerged into the transmission industry. Nestled on the outskirts of Louisville, Kentucky this small company of around forty employees was full of life. Dreams of a long and prosperous future ran wild amongst the anxious few, nervous about how to survive in a market on the brink of major technological advances, not certain what awaited them with the onset of Hybrids, the CVT Transmission, advanced electronics, and the evolution of the valve body to name a few. “It was a tough time for all parts distributors, let alone a newcomer” says WIT president and CEO Kenny Hester. Fortunately for WIT that core group of loyal employees proved to be the cornerstone for this once small business with most of them having spent ten, fifteen, and even twenty years in the transmission industry. There was certainly no shortage of expertise and experience flowing through the halls of this budding organization. “That kind of experience made it easy to hit the ground running” explained Kenny. 18 Today WIT proudly stands as one of the top transmission parts suppliers in the United States and believe they are second to none in customer service and customer satisfaction. “At the end of the day it’s the customer that drives us to where we need to be” says VP / Sales and Marketing Director Tom Conroy. “They’ve brought us this far and thanks to our ability to satisfy their needs, they will continue to take us where we want to go”. Reaching new heights… WIT currently has 22 branch locations operating in 15 states across the country and isn’t finished yet. Averaging 2 or 3 locations per year WIT has experienced 9 consecutive years of growth and expansion. When asked how they’ve managed to achieve such extraordinary growth the answer was unanimously consistent, “by listening to our customers”. Filling customer needs and looking for every opportunity to make you, the customer more efficient and profitable has long been one of the base fundamentals of the WIT philosophy. WIT has made it their mission to be a key contributor in the success of every customer they serve. Too often hearing the phrase, “back in the good old days” or “back when”, they realized early on the basics of “old-time service” and how much the customers wanted to be treated like that again. Simple things like getting deliveries during the day and at night, a commitment to receiving credit for returns within 24 hours, getting the proper paperwork so you can better manage your business, multiple brands of the top quality parts you need, depth in part coverage so you don’t have to shop multiple suppliers, consistent pricing, and even multiple options for account terms and methods of payment to mention a few. All implemented from listening to customers’ needs. Anyone who doesn’t feel they get this level of service has a broad range of contacts from local managers, regional manager, VP’s and even Kenny Hester, CEO, to reach out to for help. “Any issue can be resolved as long as we communicate”, Kenny says. GEARS April 2010 Accounting Reps LR: Rhonda Ballard and Susie Ranney look on While supervisor Theresa Shields Explains a new process to Help customers. Accounting Reps It’s very hard to differentiate between the many parts suppliers in the country today. Whether a small local supplier with years of rapport in the community or one of the largest international parts suppliers in the country like WIT, they all put their parts on the same way, many of them can sell you what you need to get the job done. WIT agrees all suppliers have great employees ready to serve the customer, sales reps with 20 or more years in the industry, technical guys and builders that have dedicated their lives to their craft, buyers with strong powers of negotiation to keep us all competitive, right down to an accounting staff poised and ready to maintain your account. They know because WIT employs some of the best. “It all boils down to your core philosophies and what you do with your resources to best impact the well being of your customers” says VP/CFO John Huff. Faith in the strength of its employees and the belief that every employee, from top to bottom, has the ability to affect the level of customer service, led them to convert the company to being employee owned in 2004. This change instantly gave the WIT team the added incentive, as owners, to go above and beyond for the customer. “The ownership philosophy really took hold and the customer reaped the benefits”, Tom elaborated. A good example of what it means GEARS April 2010 to do Whatever It Takes for the customer is worth noting. WIT recently had a 4 skid stock order due to ship out to one of its branch locations. At the last minute the trucking company called and was unable to pick up the shipment for delivery. Knowing this would cause the store to run out of key parts the customers would need WIT management quickly found a trailer, secured the skids, hooked it to a pickup truck and down the road it went. It certainly wasn’t cost effective and it made a long day for the driver who drove 6 hours one way to deliver the goods while his teammates picked up his slack in his absence, but it’s what had to be done to ensure the customer didn’t feel a disruption in service. Quality parts and depth of parts are very important to WIT. WIT believes one way they must set themselves apart is by offering the most extensive full line of inventory available on the market. While focusing on their primary lines Raybestos and TTK/Parker, having multiple brands of the same part helps them meet the needs of more customers. The only exception to this would be that WIT only carries CVC converters. They believe CVC offers one of the best converters on the market at a very Amanda Newton, Florence Sales Office Kim Casey 19 WIT – A Decade of Excellence Purchaceing agents LR: Missy Dickson, Pat Olcott, Bill Aronhime, Marvina Thompson, Learn about new products Wit is about to offer their customers Pam McCullough, Warehouse Supervisor economical price. WIT is constantly looking to strengthen their product line offerings, a recent example being the new relationships established between WIT and the OE friction manufacturers Exedy and Fuji. WIT is one of the top suppliers of OE products and their goal is to carry more OE brands than anyone in the country. “This is one of the most costly parts of our business but it’s necessary to give the customers what they ask for” claims Rick Skaggs, VP / General Manager. “Being able to offer the customer both TTK/Parker and Transtec gasket sets, Raybestos, Borg Warner and Dynax (by Exedy) friction plates, or mix and match rebuild kits with any combination of OE overhauls and plates currently offered at WIT, helps us to meet customer needs by offering the product any way they want it” says Tom Conroy, “Being the only company we are aware of with this unique mix and match offering helps us achieve our goal of never having to tell the customer no”. This goes for hard parts as well. WIT began immediately in 2000 building the most extensive hard parts inventory around, offering everything from OE new, aftermarket new, remanufactured and good used. “We knew getting into the hard parts business meant getting in deep” offers Rick Skaggs, “Stocking the common pumps, drums, planets and valve bodies simply doesn’t do it anymore. You 20 Shipping have to have the pan bolts, the side pan, shift linkage, or any other odd and end part the customer needs to complete the job, to be at the level of service we’re committed to.” …Then reaching higher WIT knows there’s much more to service than great employees and deep inventory. WIT has launched an industry leading hard parts customer service program. When customers tell their sales reps about a problem they are having with a hard part or a unit, the rep will contact the technical team and they call the customer directly to see if they can assist. Customers can also call and ask for technical assistance. This is a great benefit to both WIT and the customer. This helps us uncover issues they may have internally and allows them to implement permanent fixes as well as develop product awareness to the customers of common issues we already know about. Innovative tool design has become another way WIT has found to round out its endless level of customer service. Whether through partner organizations to bring the designs to life or building it themselves WIT has developed many new tools for use in the industry, proudly boasting about having five of the top ten tools in the industry for the past two years. Some of the winning tools were their 2006 – 2008 Automatic Transmission Guide, 2009/2010 Transmission Catalog, 2008/2009 Lipseal Installer, and the 2008/2009 Standard Transmission Guide. When asked why they felt they had to develop these tools WIT simply felt like it was a combination of existing plastic tools breaking too easily or there just wasn’t an effective tool to do the job right, either way, they felt responsible to make it better for the shop owners and builders. Take the catalog, when WIT started to develop the catalog there wasn’t a photograph quality picture catalog readily available on the market. They took the reins and began designing one. The more detailed parts become, a good quality photograph goes a long way in being able to properly ID a part. The catalog was a very expensive undertaking, but the company stands ready to offer their pictures and issue the rights to others so the entire industry can benefit from it. WIT just released the standard catalog (pictures only) and the standard flip chart in November 2009 with the full text standard catalog available in the future. It’s easy to see the shops of today becoming much more sophisticated and professional than in the past. They’ve had to learn how to handle the new transmissions that have hit the market and they’ve weathered the economical storm. “It’s hard to find a business that is doing more business today GEARS April 2010 than they did two years ago, but we’re proud to say we’re one of them” says Kenny Hester. For all of those efforts, WIT feels obligated to step up and do their part. WIT is in the process of becoming industry experts for the new Hybrid technology. They plan to use their knowledge to educate the industry through seminars and product bulletins. Another big area of growth for the company in the past several years has been the accounting department. We know how critical it is for shop owners to be able to focus on your business at hand and not have to worry about what’s going on with your account. From revamping the statement to having a highly trained staff ready to address any concerns you have, it’s one more way WIT is striving to make improvements and prove that every aspect of the customer’s business is of the utmost importance to them. Where Do You Go From Here Growth is still at the top of the list for WIT. There are plans to expand to more cities in 2010. WIT has managed its growth from nearly every aspect imaginable, from grand openings, acquisitions, to expanding distributor relationships. “I never stop looking for an opportunity” claims David Bailey, VP / Branch operations manager, “The key ingredient to have in any city is someone with good parts knowledge and sales ability to work the local market. We’re always on the lookout for the right person and we encourage anyone that believes they are a fit to reach out to us.” David quickly pointed out that many of these people have sought the company out rather than the other way around, which makes his job a lot easier. Diversity is the other growth opportunity WIT is exploring. They already own a printing company that can handle printing needs from T-shirts to floor mats. They print checks, invoices, banners, posters, and signs. They also offer one of the nicest two-sided business cards available. The best part is it’s all discounted for the transmission industry. One more endeavor to help the industry as a whole. While this company is based in Louisville, Kentucky, GEARS April 2010 Shipping that doesn’t stop them from servicing everyone. They can ship anything you order to you via UPS, or if you are serviced locally from a WIT store they’ll send it to the branch location on a stock truck and Atlanta Salesman, Greg Pascal, with Manager, Michyle Parr deliver it to you with your next parts order. Brochures are available to show their entire offering. Through commitment to the customers, the industry, and the employee owners WIT has left a lasting impression in the industry over the past decade. Becoming more than a parts house, more than a just another place to work, WIT has shown that they are here to stay, here to make the industry better for all of us. What does the future hold for WIT? Time will tell, but one thing’s for sure, the possibilities are endless. Algie Waddell, Florence Warehouse 21 A Closer Look at Vehicle Data Communications A Closer Look at Vehicle Data Communications by Steve Garrett members.atra.com T hrough the years we’ve come to depend on the information we can collect with a scan tool. And through those years, the data communication systems or data buses have become more complex. With OBDII, many of us hoped that the data bus would be standardized and that all our problems would be solved. No such luck. Today’s vehicles use a variety of data transmission protocols. This forces scan tool manufacturers to constantly adapt their software to those changes. This can be quite a challenge, even if they’re working with a single brand of vehicle. Let’s look at GM as an example: GM has used all of these data communication protocols over the years: • • • • • • • • 22 U A RT (Universal Asynchronous Receive and Transmit) E&C (Entertainment and Comfort) SBI (Simple Bus Interface) SPI (Serial Peripheral Interface) LIN (Local Interconnect Network) Keyword 81,82 and 2000 Class 2 CAN (Controller Area Network) or GMLAN (General Motors Local Area Network) Figure 1 With the average GM vehicle containing more than a mile of wire, dozens of computers, hundreds of connectors, and thousands of terminals, the need for a standardized diagnostic system became imperative. A new system was introduced for the 2010 model year on the Chevrolet Camaro, Cadillac SRX, GMC Terrain, Buick Allure and LaCrosse. The new platform, known as the Global Diagnostic System or GDS, will be introduced in all GM vehicles in 2010/2011 models. The new diagnostic system still uses several communication protocols from previous models, but it will also GEARS April 2010 Freudenberg-NOK Peter Fink, Owner Certified Transmission “YOU KNOW YOU’RE GETTING OEM QUALITY OR BETTER WITH TRANSTEC.” As a successful shop owner, you understand the importance of using the right parts. So does Peter Fink, owner of Certified Transmission, a respected organization that rebuilds over 25,000 transmissions a year. That’s why they rebuild with TransTec®. Manufactured to meet the strictest OE standards, TransTec® kits make for a faster rebuild with virtually no comebacks. TransTec® kits have the broadest coverage of vehicles, and give you value-added features like clearly labeled subpacks, more technical information and the most impressive product support. TransTec® kits are produced by CORTECO, a division of Freudenberg-NOK, the American partnership with more than $6 billion in resources. Resources like this guarantee you’re getting the best components and support. Because quality should never be an issue, whether you rebuild 25 or 25,000 transmissions a year. 4s& -ILAN/( www.transtec.com CT ad.indd 1 10/23/09 10:34:03 AM A Closer Look at Vehicle Data Communications Figure 2 Figure 3 Figure 4 Figure 5 vary greatly when it comes to diagnostic processes and equipment. To understand the typical Global Architecture (Global A) we’ll need to look at the data bus and its operation. The standardized, 16-pin DLC connector that you connect to your scan tool will have these pin assignments (figure 1): Pin 1 — Low Speed GM LAN Pin 3 — Mid Speed GM LAN; + terminal Pin 4 — Scan Tool Ground Pin 5 — Common Ground Pin 6 — High Speed GM LAN; + terminal Pin 11 — Mid Speed GM LAN; – terminal Pin 12 — Expansion Bus High Speed GM LAN Pin 13 — Expansion Bus High Speed GM LAN Pin 14 — High Speed GM LAN; – terminal Pin 16 — Scan Tool Power B+ The primary function of the vehicle data bus is still communication between the different control modules. GM has used several different data bus 24 configurations, including: Ring Network — Connects each module through a serial data line. Star Network — Serial data lines from all the modules are connected at a single point; typically a splice pack. Ring/Star Hybrid — A combination of the two common bus configurations. • • • Let’s take a look at some of the basics for a GM data bus system: Power Moding — Power moding was introduced on GM vehicles many years ago to reduce electrical loads, wiring, and improve module response time during wakeup. Years ago, GM modules required a wakeup signal for the module to come on line. This was typically accomplished using an input from the ignition switch. In today’s vehicles, wakeup is accomplished by an assigned Power Mode Master module (PMM). The PMM is typically the BCM or DIM. The PMM receives the input from the ignition switch and then relays that information to the other modules through serial data on the data bus. Messages to the modules include: • • • • • • Off/A Sleep — Modules need to power down. Off Awake — Modules need to wake up and get ready for work. RAP (Retained Accessory Power) — Modules that are used after the key is turned off but before the door is opened should stay awake for a set period of time; all others should sleep. Accessory — Modules that are used when the key is in the accessory position should stay awake. Run — All modules should be awake. Crank — Modules that are used for cranking the engine should wake up while all others should continue to sleep. Gate Way Module — Since 1986, many GM vehicles have used a master module to control data transmission on the bus. With a CAN/GM LAN network, the BCM typically acts as the gateway or master control module. The GEARS April 2010 gateway module translates and prioritizes the messages sent on the bus. In other words, the BCM acts as the interpreter and traffic cop for the system. CAN/GM LAN — The CAN data bus isn’t new, but it’s becoming more common throughout the industry. GM has its own version of the CAN system known as the GM LAN. The GM LAN supports three types of bus configurations: low speed (33.3 kilobits per second), mid speed (95.2 kilobits per second) and high speed (500 kilobits per second) data transmission. The high speed bus (figure 2) consists of a twisted wire pair that transmits a voltage signal that switches high and low to create the data signal. The high speed GM LAN bus is terminated with a pair of 120 ohm resistors. One line is driven high (3.5 volts) while the other data line is pulled low (1.5 volts) in a specific sequence to create the signal. With a CAN-type system, each message is assigned a unique identifier to classify the type message and its priority. Each module on the bus processes only the messages related to the identifiers stored in the module’s programmed listing. If more than one module is trying to communicate at the same time, priority is assigned to the message that has the greatest importance. The mid speed GM LAN bus (figure 3) is very similar in operation to the high speed circuit, with one exception: the controllers attached to it. The mid speed GM LAN uses the same type of message transmission protocols that the high speed system does. The mid speed bus consists of a twisted wire pair that transmits a voltage signal that switches high and low to create the data signal. The mid speed GM LAN bus is terminated with resistors. Network (LIN) is used to reduce the cost of data bus communications. The LIN is a single-wire network that toggles between system voltage and ground to produce series of voltage pulses. Multiple LIN circuits are used in GM vehicles. A LIN circuit doesn’t connect directly to the DLC; it communicates with various sensors, actuators and modules on its own circuit. An example of a LIN circuit would be the power windows on a late model GM (figure 5). The window switch commands the driver or passenger door control module to open or close the window. The module performs the commanded operation while communicating with other modules regarding the action it performed. GM Expansion Bus — This bus circuit can be referred to by many different names, but the function is the same. The expansion bus is designed to reduce the congestion on the high speed bus. By adding a bus that is designed and functions the same as the high speed bus reduces the amount of traffic on the primary high speed bus. This is like adding parallel freeway to reduce traffic congestion in a large city. With the global architecture, lots of things have changed. For decades tech- The low speed GM LAN is a singlewire circuit that replaced the class 2 data circuits on many GM vehicles (Figure 4). The GM low speed LAN is bidirectional and operates at three times the speed of a class 2 communication circuit. The circuit toggles from 0-5 volts. To wake up the modules on the bus, the voltage level is pulsed to 10-12 volts. The modules are connected in parallel on the low speed bus. LIN — The Local Interconnect GEARS April 2010 25 A Closer Look at Vehicle Data Communications nicians have used the Tech 2 scan tool to help diagnose vehicles. With Global A vehicles, the Tech 2 will no longer function. GM now uses a PC-based program known as GDS or Global Diagnostic System (figure 6) to interface with the vehicle. This means you need to ask your scan tool manufacturer if your scan tool will be compatible with this new system. Lots of other areas have also changed, including: • Swapping computers for test purposes can cause major problems. While this isn’t new with some GM vehicle platforms, it’s an issue with all Global A applications. Swapping an ECM, BCM, EBCM, SDM, ECC, IPC as well as many other modules can prevent the engine from starting or set trouble codes. In some instances you won’t be able to clear these codes. The modules are all coded with specific ID information codes when they’re programmed at the assembly plant. So modules that have nothing to do with starting the engine can prevent it from starting. In addition, other symptoms may occur such as the IPC odometer reading “----,” the radio displays “Locked,” or “service the theft system” is displayed on the DIC. Not only do the Global A vehicles use controller security codes to prevent vehicle theft, they also use a new type of coding known an Environmental ID. This type of coding is designed to prevent someone from stealing a vehicle by swapping modules and keys. The Immobilizer Master (BCM) identifies itself to the other modules. If it has the correct ID, the other modules will respond with a specific Environmental ID code. The BCM will look at all the modules’ Environmental IDs and, if they’re correct, it’ll allow the vehicle to operate. • Reprogramming is sequential. This means that several controllers are updated at the same time in a specific sequence to prevent software conflicts. Typical programming now requires a lot of data to be transferred (typically 10-40 MB). Programming will take much longer than in the past (up to an hour). In addition, to protect the modules from unauthorized programming (non GM), the assembly plant uses a process known as Seed and Key. The assembly plant installs a specific Seed value during plant programming. When the module is connected to reprogramming equipment, that equipment must provide a specific Key value or the module won’t accept the program. • Many modules require a specific setup procedure to relearn component and system values. • Many modules require a security code configuration procedure for the module to operate properly. If the configuration codes aren’t installed, some modules will lock out immediately, while others will initially operate and then lock out after several key cycles or after battery power has been removed. This could lead to a customer complaint because the engine won’t start or other conditions after you performed a repair. Well as you can see times are still changing… until next time, remember: “In the middle of difficulty lies opportunity.” Figure 6 26 GEARS April 2010 PRODUCT PRODUCT PRODUCT ALERT ALERT BULLETIN BULLETIN PRODUCT PRODUCT PRODUCTALERT ALERT ALERT ALERTBULLETIN BULLETIN BULLETIN BULLETIN GENERAL GENERAL GENERAL MOTORS MOTORS MOTORS GENERAL GENERAL GENERAL MOTORS MOTORS MOTORS 700-R4/4L60, 700-R4/4L60, 700-R4/4L60, 4L60-E, 4L60-E, 4L60-E, 4L65-E 4L65-E 4L65-E 700-R4/4L60, 700-R4/4L60, 700-R4/4L60, 4L60-E, 4L60-E, 4L60-E, 4L65-E 4L65-E 4L65-E SUNSHELL SUNSHELL SUNSHELL SUNSHELL SUNSHELL SUNSHELL ItIthas Ithas has been been been brought brought brought tototo our our our attention attention attention that that that a aproduct aproduct product called called calledThe The The Animal Animal Animalhas has has been been been recently recently recently introintrointroItIthas Ithas has been been been brought brought brought tototo our our our attention attention attention that that that a aproduct aproduct product called called calledThe The The Animal Animal Animalhas has has been been been recently recently recently introintrointroduced duced duced totothe tothe the market market market and and and has has has created created created some some some confusion confusion confusion between between between this this this new new new product product product and and and our our our redesigned redesigned redesigned duced duced duced totothe tothe the market market market and and and has has has created created created some some some confusion confusion confusion between between between this this this new new new product product product and and and our our our redesigned redesigned redesigned sungear sungear sungear shell shell shell THE THE THE BEAST BEAST BEAST ... sungear sungear sungear shell shell shell THE THE THE BEAST BEAST BEAST ... 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R ecently I was watching an old episode of “Happy Days”. Two things occurred during the show that I felt were a clear message to me to re-release my Yellow Pages report, Avoiding the Yellow Pages Money Pit. The first thing was hearing the various characters in the show use the phrase, “Just sit on it!” as their way of telling someone to “Kiss off!”. The second was a DEX Yellow Pages commercial that ran during one of the breaks. It was the one where the character that plays the role of a talking Yellow Pages Directory ends up serving as a booster seat for one of the children in the commercial. The thought that occurred to me was that the phrase “Just sit on it!” was exactly the way most people today use phone books…they make great booster seats. “The Avoiding the Yellow Pages Money Pit report is a Yellow Pages salesperson’s worst nightmare”. They even try to twist the facts and concepts in an attempt to discredit the report, itself. Let me assure you, the information in this report is true and accurate. 28 The source of most of the information is the Yellow Pages companies, themselves. The report simply presents it with a different spin, one that will help you see the other side of the Yellow Pages sales pitch. Here is the story of how I first came into possession of some of the moneysaving tips in my report, and what lead to my quest to learn everything I could about the Yellow Pages. One cold rainy Northwest evening back in 1995 I had a serendipitous encounter with the person who first told me about the other side of the Yellow Pages. As we huddled in an I-5 roadside café and warmed ourselves over our steaming coffees, we began to talk about our respective businesses. He, an advertising consultant and I, an auto repair service business owner with a BA in Business and Marketing, had established an instant rapport. Well, when he said that he was in advertising, I couldn’t wait to tell him about our company’s marketing and advertising strategy. I was very proud of how our small regional chain of auto repair centers had grown in the recent years. In fact, the U.S. by Thom Tschetter Chamber of Commerce had just selected us as the number one small business in Washington State. I was receiving a number of invitations to speak on marketing at various trade association seminars, workshops, and conventions. It was fun and exciting. We were growing and I was getting the opportunity to not only publicly brag about it, but to get paid for doing it. It was time for me to be taken down a peg. Until that evening, I thought I knew plenty about marketing automotive service and repair types of businesses. It was obvious to me that people don’t typically think about car repairs unless they’re having a problem. Only when the problem or pain forces them to do something about it will they act, and it seems logical that they will refer to the Yellow Pages to decide who to call or where to go. With this in mind, I believed that the Yellow Pages provided the single most important facet to our advertising strategy. We purchased the largest Yellow Pages display advertising we could afford, as well as purchasing additional features like color and additional listings under every classification heading that even remotely related to our business. Again, I was proud of how dominant our business was in the Yellow Pages. At that time, we were in several directories serving our various marketing areas, and spending a combined total of over $70,000 per year. Some of our shops were actually spending more on the Yellow Pages than they were on their shop leases. While intuitively, I had always thought of the Yellow Pages as a “necessary evil”, I simply could not conceive our not using them to the GEARS April 2010 GEARS April 2010 7% advertising cost. I don’t know very many automotive repair shops that can afford an overall ad budget of 7% – let alone putting it all into just the Yellow Pages! The report is packed with many more eye-popping facts as well as tips to save big money the next time your Yellow Pages Rep comes knocking. Join the hundreds of business owners who have saved and continue to save thousands of dollars every year on their Yellow Pages. Contact the ATRA Bookstore today to order your very own copy of Avoiding the Yellow Pages Money Pit. Your Technical Information Super Store To Information Order Call 805-604-2020 Your Technical Super Store 2400 Latigo Ave Oxnard, CA 93030 To Order Call 805-604-2020 2400 Latigo Ave Oxnard, CA 93030 An Insider Reveals An to Insider Reveals How Reduce Your Costs How toand Reduce Your Costs Increase Your and Increase Your Response Response r Avoiding Avoiding le a S nale 0 O S On $4.00.00 The 0 4 The $ Yellow Pages Yellow Pages Money Pit! Money Pit! te fullest extent. We also had a modest advertising budget for direct mail, radio, and cable television. Even though these types of media were working for us, we were convinced that the Yellow Pages represented our best form of advertising. After all, when we surveyed our customers, most of them told us that they looked us up in the Yellow Pages. I thought we had designed the best advertising plan possible within our limited budget. Well, my new friend just took a deep breath, sat back in his chair, and offered a long, sincere, all-knowing… sort of an “I’ve heard this many times before” smile. With this he began to tell me all anyone ever needs to know about Avoiding the Yellow Pages Money Pit. In that one evening, he taught me enough money saving strategies to save our company over $30,000.00 in the first year, alone! You see he was a sales rep for a major Yellow Pages company before becoming an advertising consultant. He not only knew the inside sales tricks, schemes, and gimmicks of the trade, but he had even helped develop some of them. He also knew what the Yellow Pages companies tell us and more important, what they don’t tell us. Since that night, I have conducted additional research and have interviewed other former Yellow Pages representatives. I’ve also presented this information in my marketing seminars. I’ve received feedback from my students and clients, and their stories further confirm that this information saves them thousands of dollars - year, after year, after year. This report will provide you with the information you need to be an informed Yellow Pages buyer rather than a victim of the Yellow Pages Money Pit. Perhaps the most interesting aspect of the report is that almost all the information that is contained in it comes from the Yellow Pages Companies and the National Yellow Pages Sales Association, themselves. All I’ve done is taken a more critical look that their own statements and the statistics they quote. What I’ve discovered is that even if their claims are true, they don’t make good business sense. Here’s just one example. They say that the typical business gets $14 in sales for every $1 they spend in the Yellow Pages. On the surface, that sounds like a good deal, but that’s over Pr esP ern e of tseedn Por btey of fiP dTb trbo hyo ofio Tmh tsbt Tos o.co mch osmt Te .co stcteh m ret The report is packed with many more eye-popping facts as well as tips to save big money the next time your Yellow Pages Rep comes knocking. 29 Making It Work I n an examination of shops that are making it work, no discussion would be complete without taking a closer look at USA Transmissions; a 5-store transmission repair operation northwest of Houston, Texas. USA Transmissions is owned and operated by Gary and Gerald Vess. They have five shops, in Cleveland, Conroe, Huntsville, Livingston, and Lufkin, Texas. Today, USA Transmissions is a model for operating a successful, small transmission repair chain. But before we examine their success strategy, it’d be worth taking a brief look at how they got here. The Vess History Gary and Gerald’s father, Gary Sr., opened the first of the family’s transmission shops back in 1981. He Marvin Hurley, Livingston shop manager 30 The Vess Brothers, Making it Work in a Big Way, Texas Style opened under the name AARMCO Transmissions, a name they used up to about 6 months ago, when they opened a shop near an existing AAMCO center. It didn’t take long before the larger chain contacted them, demanding they stop operating under the similar-sounding name. Rather than get bogged down by a long, costly courtroom battle, the Vess family changed their business name to USA Transmissions. Brandon Clark, Regional Manager GEARS April 2010 www.transmissionkits.com Where to go when you want to know. Precision International’s “state-of-the-part,” interactive website, www.transmissionkits.com, is like having one of the world’s foremost transmission repair experts working by your side. You’ve got questions? It has answers. You have installation problems? It has solutions. Need a part or kit pronto? Look it up. All you have to do is click. Helpful how-to videos Our website puts a wealth of valuable information at your fingertips, including continually updated how-to video seminars featuring renowned transmission expert John Parmenter. A transmission shop owner and prominent industry authority, John presents helpful solutions to many of today’s most prevalent and pressing transmission repair problems with new videos being added every few months. The answers you seek Who can you turn to in times of trouble? Our website’s Question & Answer Forum, of course. There you can get the answers you need from leading experts. The kind that can save you a lot of time, money and headaches. You can also sign up for our “Problem Solver” e-mails that will give you more helpful tips on transmission repair. www.transmissionkits.com Our complete catalog Whatever make, model or year transmission you’re working on, we’ve got the best parts and kits to fix it. All cross-checked against the latest OEM specs (with changes noted and made). All OE quality or better. And all guaranteed to work. Plus, our huge inventory and state-of-the-art warehousing capabilities virtually assure immediate delivery. So go ahead. Take our website for a test-drive and feel the awesome power it can put in your hands. The Problem Solvers. 14 Todd Court Extension, Yaphank, NY 11980 (631) 567-2000 • Fax (631) 567-2640 • Toll Free: 800-872-6649 Florida Office: 6790 Hillsdale Point, Boynton Beach, FL 33437 (561) 734-2332 • Fax (561) 734-2375 E-mail: [email protected] www.transmissionkits.com 309-PRE-082 Transmission Digest....03/10/10 Gears Magazine APRIL 2010 USA Transmissions, Houston Area, Texas Livingston crew L-R Louis Sanchez, Lee Stevenson, Ed Acker While still in high school, Gary and Gerald went to work for their father, working their way through the ranks to learn the business. But neither of the brothers was particularly enamored with the transmission repair business — or perhaps it was more about working in a family owned environment — so they each moved on to other businesses. Gary went to work for a uniform company, while Gerald opened a quick lube store. Over the next few years, the two brothers moved around a bit, and took on different jobs and responsibilities. Gerald closed his quick lube store and went to work for a transmission shop in Cleveland, Texas. Then he went back to work with his father in the AARMCO shop behind their house. Gary left the uniform company to run the transmission shop in Cleveland after Gerald left. With each move, the Vess brothers learned something new that would come into play in the not-to-distant future as co-owners of USA Transmissions. 32 Cleveland crew L-R Doliver Valle, Terry Teufel, Paden Reed In the late ’90s, Gerald began dabbling in real estate with a partner. The two opened three tire stores called Tire Express; this is where Gerald first got the idea of turning the family transmission shop into a multishop operation. It would still be a few years before this idea would pan out. In 2003, Gary Jr. and Gerald opened a second transmission shop in Huntsville, Texas, called Transmissions Etc. In addition to transmission repair, the brothers sold just about anything there that they could get their hands on. A year later, Gary bought out his brother, and took over the Huntsville store. Meanwhile, Gerald and a partner had opened a tire store called Tiremax. Business was good; so good that they opened additional stores. They eventually grew to 10 locations. This experience opened Gerald’s eyes to the processes and benefits of operating a franchise-style operation. In 2007, the brothers took a trip to Expo, to attend the What’s Working seminar program. At the time they had three shops, including a Tiremax owned by Gerald. Gerald had just purchased a billboard located between the shops. During the flight to Expo, the two decided that it’d be smart for them to share the billboard, and put all the phone numbers on it. This was the beginning of their joint business venture. 5 Recurring Traits While at Expo, they learned about the 5 Recurring Traits of the most successful businesses. They realized that the first trait — Attitude — was one neither had embraced yet. Gerald claims it was after this realization that he first fell in love with transmission repair. Next they began to examine their business plan and set goals: the second recurring trait. It wasn’t long after that they decided to merge their businesses into one company. And that was the catalyst for turning those two, GEARS April 2010 Celebrating 50 years in the transmission industry! SUPPLIER MEMBER USA Transmissions, Houston Area, Texas Conroe crew L-R Jeffery Dickerson, Scott Yesh, Russell Wimbrough independent shops into the business that USA Transmissions is today. Once they had their plans made, they began to create the processes and put the systems in place to make them work; Trait 3. They took what they learned at Expo, and added it to what they’d learned in their careers with the tire and quick lube companies, and put their ideas on paper. They surrounded themselves with the best people they could find — Trait 4 — and then they were ready for the last of the 5 Traits: to pull the trigger. They opened their fourth shop in Lufkin in 2008, and their fifth in Conroe in June, 2009. Why It Works One of the things that makes USA Transmissions work is that its owners mesh so well together. Gary, the older brother, likes the hands-on approach of managing the day-to-day operations of the shops. Gerald is more of an entrepreneur, preferring to handle the busi34 ness end of the company. So while Gary is making sure the shops maintain their standards for quality and competence, Gerald is out selling their name and their brand to the surrounding communities. One of the biggest difficulties faced by shop owners is focus: Their attention usually wavers after they open the shop doors. Before the shop opens, all they do is think about the business: how to advertise it, which business model to put in place, and how to keep customers coming back. But after the shop opens, too many shop owners find themselves overwhelmed by the day-to-day distractions associated with the business. A technical problem here, a customer complaint there, and all you do is put out fires. That’s the great beauty of the Vess family situation. While Gary handles those daily issues of running the business, Gerald remains free to address the business at large; creating new ways to keep their name in front of potential customers. It’s a terrific situation that’s paying off in a big way. The Chain Mentality If you walk into any USA Transmissions shop, you’ll notice that everything is clean, neat and well organized. More importantly, if you stop by a second shop, you’ll see that everything is pretty much the same as it was in the first shop. The shops look the same, and they feel the same. One of the things that both brothers discovered during their stints with the franchise world is the value of repeatability. Maintaining a standard of appearance creates an identity for the shop, enhances the comfort of the customers, and helps the management identify and correct problems quickly. In fact, Gary and Gerald have a general manager for their shops, and one of his jobs is to visit each shop regularly. During his visits he carries a clipboard with a 50-point checklist. The GM looks over each item on the GEARS April 2010 USA Transmissions, Houston Area, Texas Huntsville crew L-R Chris Pennington, Billy Minshew, Eder Dalie checklist, and identifies whether the item is good or needs attention. This makes it easy to maintain a level of consistency and quality in the shops appearance and workflow. And it highlights any possible issues right away… before they can turn into problems. Another benefit of the chain mentality is the ability to combine costs, such as the cost of advertising. While most chain store owners would probably complain about the cost of their advertising pool, there’s little doubt about just how much bang they get for their buck. With five stores sharing the load, each USA Transmissions shop benefits from far more advertising than it could afford on its own. Each ad in the Yellow Pages references all five stores, so each store gets the benefit of many more books and regions than it could have afforded on its own. In addition to the more conventional advertising, USA Transmissions currently has 35 billboards in the Houston 36 Lufkin crew L-R “Geraldo,” Mike Morgan, Woody Bear area. That’s a lot of valuable ad space; far more than one shop could afford itself. And as any good marketer will tell you, few ads can provide a greater return on investment than a billboard. Outside Sales One of the recognized common programs found in the most successful transmission shops is a dedicated outside sales program. USA Transmissions only reinforces that conclusion, with a fulltime outside sales person. As with their other advertising, USA Transmission shares the outside sales among all five shops. This lowers their costs per shop, while providing an excellent means of generating additional referrals. And in most cases, referrals are what they’re looking for. Gary and Gerald will accept wholesale work, but they prefer referrals from the general repair shops in the area. Upon selling a rebuild, they’ll issue a commission to the shop or individual who sent the job. Most shops are only too happy to work with USA Transmissions, because they know their customers will be treated well, they’ll get quality work at a fair price, and USA Transmissions will stand behind its work. Financing Available One almost universal problem for today’s transmission repair shops is money: A substantial number of the folks who come in don’t have enough to get their transmissions fixed. And let’s face it, if the customer can’t afford the repair, it doesn’t matter whether they trust you or not: You aren’t going to get the job. The Vess brothers know this; that’s why they offer financing as a key part of their business. The web site and billboards proclaim “financing as low as $10 a month!” And at USA Transmissions, there’s never any question about whether the customer will qualify for financing: They have every customer prequalify when they first bring their cars in. Can’t GEARS April 2010 afford the repair? Sure you can: you’ve already been approved! To provide this financing, USA Transmissions offers the CarCarOne program, and has additional backups through local banks. Of course, even with the financing available, not every customer wants to spend the money for a complete custom rebuild. That’s why USA Transmissions also offers repairs, remans, and even used transmissions where possible. Their object is to make sure everyone gets the work they need, at a price they can afford. And that mentality is reflected in their bottom line. Unparalleled Warranty A rebuilt transmission is a big investment, and some customers are very concerned about a warranty to make sure they won’t be faced with that kind of bill again. That’s one reason ATRA offers its Members the Golden Rule Warranty program: To help ATRA Members compete with the big chains by providing coast-to-coast coverage. Of course, providing additional warranty coverage can provide you with a competitive edge, and even give you a way to earn more for your shop. USA Transmissions offers its customers a wide range of warranty programs, all the way up to a 10-year, 100,000-mile warranty! Of course, USA charges a lot more for that level of warranty, still some customers take advantage of the extra coverage it provides. For others who don't prefer that level of protection, they also offer 5-year, 3-year, 2-year and even a standard 1-year warranty. Their option based sales strategy is working for both the customer and USA Transmissions. [Editor’s Note: Offering a longer warranty at a higher price, without any difference to the actual rebuild, may not be legal in your area. Some states consider that a form of insurance, and require it to conform to insurance regulations for that state. Always check with your attorney for details regarding warranty issues.] Another Success Story Times are tough all over the US and Canada. But some shops are turning lemons into lemonade, and making a terrific living doing it. GEARS April 2010 One of the highlights of the visit was dinner with Gary Vess Sr. who founded AARMCO Transmissions back in 1981. Pictured are Gary and Gerald with their Dad. Gary and Gerald Vess are two brothers who’ve discovered how to make it work, by taking advantage of what they’ve discovered through their work in other businesses, along with what they learned at ATRA’s Expo management program, What’s Working. If your shop isn’t enjoying the success that you’d like to see, maybe now would be a good time to start making plans to attend this year’s Expo. And maybe it won’t be long before we’re telling your story here in GEARS, as another shop who’s Making It Work! Slauson Transmission Parts… Ca l l now to g e t you r new 2010 S la u so n B oo k Use d , N ew & Rebu i l t Har d Par t s , So f t Par t s , E l e c t r ic al C omp one nt s & Fl y w he e ls O r der online at Slauson .c om O f f e r i n g q u a l i t y p r o d u c t s f r o m t h e s e f i n e ve n d o r s : Tr a n s t e c • R ay b e s t o s • D y n a x • S o n n a x S px F i l t r a n • L u b e G u a r d • Tr a n s g o • B o r gWa r n e r S u p e r i o r • R o s t r a • Te c k P a k • H ayd e n • Tr u - C o o l A u t o c r a f t • AT S G • A l l o m a t i c • A l t o Phone Hours: Open 7:00 am to 5:00 pm/ PST Call (800) 421-5580 • Local (310) 768-2099 FAX ( 310) 768-8298 37 Marketing at Your Shop’s Finger Tips Mustang Marketing has created a strategic marketing plan and ad templates for ATRA. Money is tight for businesses today, and often that means reduced marketing efforts. Cutting back may make sense initially, but research and case studies have shown companies that maintain a focused marketing approach in a downturn reap benefits, capitalizing on the exposure they gain with their competitors sitting on the sidelines. And since people tend to make repairs to their current car in these times rather than buying a new one, there has never been a better time to market your shop as an ATRA expert. Mustang Marketing has created a strategic marketing plan for ATRA known as the RoadMap. Great creative results and successful marketing are the direct result of a solid foundation—a strategic plan. The same way you would never begin building a home without architectural plans, you should never start actual marketing without a strategic plan. And in 25 years of providing marketing, public relations, and creative expertise to a variety of clients, Mustang has seen the importance of strategy time and time again. To build ATRA’s RoadMap, we worked to establish the following: • Goals • Audience • Message • Vehicles Identifying the goals of ATRA’s marketing campaign, the message of that campaign, who will receive the message, and how the message will be delivered creates the best possible chance of success to maximize the marketing investment of time and dollars. Billboards Easily customizable templates for your shop’s marketing needs Print Advertising Post cards and Mailers Ad Templates for ATRA Shops Part of the ATRA RoadMap included building ad templates for ATRA’s shops to use in their respective markets. Some of the advantages of these templates include: • Easily customizable for shops to put their own logo and information • Complete with ATRA logo to convey your shop’s excellence • Available in print, postcard, and billboard formats Your shop’s marketing will never be easier than with these templates. And if you are one of the first 20 ATRA members to express interest, Mustang will design (at no charge!) your ad utilizing our custom templates—a $375 value! Get Your Shop’s Templates Today It’s time to take advantage of your opportunity as a marketer, and the resources that are being offered to you. Mustang has devised the strategy, created the means to implement it, and is ready to help you see your shop flourish with the new business opportunities this campaign will deliver. Call ATRA Headquarters at (805) 604-2000 to receive the marketing tools you need. AUTOMATIC TRANSMISSION REBUILDERS ASSOCIATION Playing with Fire Building a 5-Volt Signal Generator by Jon Rodriguez members.atra.com Figure 1: Marking and drilling on the backside of the cover will provide a cleaner look when the box is assembled. F or me, one of the most rewarding parts of my job is when I come across a new way to diagnose a problem. When I say new, I mean something outside of the basic diagnostic tree. This was the case about eight years ago when I was working in San Diego. The tool truck guy showed up with this fancy, 5-volt signal generator. Its purpose was to simulate a varying 5-volt signal for diagnosing a throttle position sensor (TPS), mass airflow sensor (MAF), manifold air pressure sensor (MAP) or any other 5-volt based sensor on a vehicle. It cost about $150 and was a handy tool in my arsenal… until I fried it. Apparently there’s a difference between a 5-volt signal generator and a 5-volt power source capable of providing enough current to bench load a 4L60E 40 EPC solenoid. Oops! So when I tried replacing my trusty signal generator, I found out that it was discontinued. There were other models available but they were expensive. The alternative was to head to my local electronics store and build my own. Here’s what I came up with: Parts Needed • • • • • • Project box 6” x 3” x 2” (Radio Shack# 2701805) 3-pack (Red, Green and Black) of 18-gauge wire (Radio Shack# 2781226) 2-pack of banana jacks (Radio Shack# 2740725) x2 5-volt regulator (Radio Shack# 2761770) Dual printed circuit board (Radio Shack# 2760159) On/off switch (Radio Shack# • • • • • • 2750601) Control knob (Radio Shack# 2740424) Speaker terminal plate (Radio Shack# 2740632) 1 Megaohm linear potentiometer (Radio Shack# 2710211) Solder 14-gauge female spade connector (Blue) 22-gauge female spade connector x2 (Red) Tools Needed • • • • Drill Bits o ½” o 23/64” o 19/64” o 1/8” Drill Phillips head screwdriver Soldering iron GEARS April 2010 Figure 3: This can also be done while installed in the cover. Figure 2 • Crimper Preparing the Project Box 1. 2. 3. 4. 5. 6. 7. 8. Use the back of the aluminum cover to mark the position for the on/off switch and potentiometer. Place the aluminum cover on top of the plastic cover and loosely fasten both pieces to the project box with the supplied screws. Drill the holes for the on/off switch (1/2”) and the potentiometer (23/64”) (figure 1). Remove the screws and lift the cover off the project box. Push the potentiometer through the 23/64” hole. With the potentiometer leads facing the longest end of the cover, press and turn the potentiometer firmly against the plastic side of the cover so the alignment peg creates a wear mark in the cover (figure 2). Remove the potentiometer from the hole. With the aluminum cover off, drill a 1/8” hole 90° to the left of the potentiometer hole, on top of the wear mark you just made. If done correctly, the alignment peg will allow the potentiometer to sit flush in the cover, and the contacts will face the on/off switch. Cut 1” off the potentiometer shaft (figure 3). GEARS April 2010 Figure 4: The on/off switch and potentiometer will come with all of the mounting hardware. 9. 10. 11. 12. 13. Install the potentiometer into the plastic and metal cover. Install the on/off switch into the plastic and metal cover (figure 4). Drill three, 19/64” holes where you want the banana jacks. The model shown has the continuous 5-volt signal and ground on one side, and the varying signal on the other. I used banana jacks so I could use standard voltmeter leads for testing (figure 5). Install the banana jacks into the holes. Drill two 19/64” holes at either end of the box, 1¾” from one another, for the speaker plate contacts (figure 6). 14. Screw the speaker plate to the project box. Preparing the Circuit Board 1.Bend the voltage regulator fingers to 90° (figure 7). 2.Place the regulator against the blank side of the circuit board (figure 8). 3.Solder the contacts to the board. Be careful: Too much solder could create a short to the adjacent circuit. 4.For ease of handling, cut these colored wires 6” in length: 2x Green, 2x Black, and 1x Red. Don’t worry about the extra length; there’s plenty of room in the project box to handle the 41 Building a 5-Volt Signal Generator Figure 5: Some wire leads may have a protective sleeve covering the banana jack that needs to be cut off in order to fit in the outlet. excess wiring. 5.Strip about 1/16” insulation from one end of each wire. 6.Push the exposed wire through the appropriate holes on the blank side of the circuit board (figure 8). 7.Using a fully heated soldering iron, use a small amount of solder to 42 attach the wires to the board. Caution: Too much solder will spill over to the adjacent contacts and ruin the circuit board. Assembling the Box 1. Cut these colored wires 6” in length: 1x Red, 1x Black, and 1x Figure 6 Green. 2. Strip 3/8” insulation off both ends of the black wire. 3. Solder one end of the black wire to the B– side of the speaker plate (black). 4. Strip 3/8” insulation off the ground wire from the circuit board (one of the black wires). GEARS April 2010 5. Twist the ground wire from the circuit board (black) with the ground wire from the speaker plate (black). 6. Crimp a 14-gauge female spade connector (blue) to the twisted ends of the wires. 7. Attach the blue spade connector to the ground terminal of the on/ off switch. 8. Strip 3/8” insulation off both ends of the red wire. 9. Solder one end of the red wire to the B+ side of the speaker plate (red). 10. Crimp a 22-gauge female spade connector (red) to the red wire from the B+ side of the speaker plate. 11. Attach the red spade connector from the speaker plate to the power terminal of the on/off switch. 12. Strip 3/8” insulation off the red wire from the circuit board. 13. Crimp a 22-gauge female spade connector (red) to the end of the red wire from the circuit board. 14. Attach the spade connector from the circuit board to the ACC termi- Figure 7 nal of the on/off switch. 15. Strip 3/8” insulation off both ends of the green wire. 16. Solder one end of the green wire to the right side terminal of the potentiometer (figure 8). 17. Solder the other end of the green wire from the potentiometer to the red banana jack where you want the varying signal. 18. Strip 3/8” insulation off the two green wires from the circuit board. 19. Solder one green wire from the 20. 21. 22. 23. circuit board to the center terminal of the potentiometer. Solder the remaining green wire from the circuit board to the red banana jack where you want the steady five volts. Strip 3/8” insulation off the end of the last black wire from the circuit board. Solder the black wire to the black banana jack. Using a generous amount of silicone, glue the contact side of the The payment processor you rely on for service and stability. Exclusive Member-Only Credit Card Program Save money on your credit card processing. First National Merchant Solutions – an industry leader with over 50 years experience – is pleased to offer you an exclusive, members-only program. Competitive rates. First-rate service. Cost savings. These are just a few of the benefits to you and your bottom line! Your payment processing program includes: • Negotiated member-only rates. • Qualified service representatives available 24 hours a day. • An account management team. • Comprehensive online reporting. Call 800.354.3988 for your Free Consultation Ask for Shayne Tobaben or Bruce Lonneman GEARS April 2010 43 Building a 5-Volt Signal Generator Figure 8 Figure 9 circuit board to the bottom of the project box and let the silicone cure overnight. 24. Gently fold the wires into the project box and screw the lid on. 25. Place the knob on the potentiometer shaft and tighten the jam screw. 44 The entire project costs about $40 in parts. Keep in mind that this simple generator doesn’t have to look just like the one I built; there are several different on/off switches, knobs and wire connection options to choose from at your local electronics store. I liked using the speaker terminal as a power input because if someone trips on the power cord, it’ll simply pull the wires out of the terminals rather than damage the circuit board. Caution: Use a cigarette lighter adapter with a built-in fuse to power the generator to protect the circuit. Use an alligator clip cigarette lighter adapter to connect the generator directly to the battery. The steady 5-volt source and ground aren’t really needed, but they were easy enough to install and could come in handy when dealing with a suspect sensor ground or 5-volt reference. The most important thing to keep in mind with this tool is, even though the regulator is rated at one amp, using it to power a solenoid creates a lot of heat in the regulator. If you use it to power a 5-ohm solenoid, don’t keep it on for more than a few seconds or the regulator may burn. The main purpose of this tool is for diagnosing sensor circuits, not to modulate an EPC solenoid. Here’s how you could use this signal generator to test a sensor circuit on a 2001 Ford Expedition (figure 9): • Set your scan tool to display data. • Unplug the TPS connector. • Backprobe the signal (middle) wire on the connector with the varying 5-volt signal output from the signal generator. • Power the signal monitor using the vehicle battery. • Turn the power switch on. • Turn the adjuster knob back and forth while monitoring the TPS voltage reading on your scan tool. On this vehicle, the scan tool revealed the voltage signal sweeping from 1.15 volts to a full 5 volts. This proved that the wiring from the TPS to the computer was in good shape and the computer had the ability to measure the input voltage signal. The test took less than five minutes and revealed valuable data that would have saved a lot of time during an actual TPS diagnosis. I hope you enjoy building and playing with this inexpensive and useful tool. GEARS April 2010 …One o f Th o se D ay s by Jeff Yarbrough, ATRA Certified Technician www.atra.com S Figure 1 eems like it’s always the smallest details that can get us into trouble. When building a unit, these are details that are easy to miss when interrupted by a phone call, a question from one of the guys, or just not paying attention. This was one of those days… The problem was a 95 Jeep Wrangler. It had a 5-speed AX-15 transmission that was making some very strange noises when the clutch was disengaged: When you took your foot off the clutch it would howl and grind. With the customer’s approval, we removed the transmission. We dismantled it to find it had suffered a bad case of dehydration: a severe lack of vital fluids. It needed a major overhaul, consisting of a new input shaft, 3-4 shift fork, cluster gear, all bearings, brass rings, seals and gaskets. After the customer approved the final estimate, we cleaned everything and waited for new parts to arrive. I usually assemble these units using a vice as a holding fixture (figure 1). This makes it easy to install both shafts and then assemble the rest of the gears and bearings without wrestling it all over the bench. Additionally, shifter rods, forks, and interlock balls are much easier to manage. Once I have all the internal parts installed, I can shift the unit through all of its ranges. Everything worked smoothly at that point. After removing it from the vice, I installed the rear case section and then the front case section. When it was all bolted together, everything worked GEARS April 2010 Figure 2 45 …One of Those Days Figure 3 Figure 4 The new 3-4 shift fork had a little keyway arch casting on it that was hitting the inside of the case (Figure 3) ... ... A few seconds with the air grinder solved it nicely (Figure 4). great… except it wouldn’t go into 4th. 3rd gear went in just fine, but as soon as you entered the 4th quadrant the shifter would lock up. I removed the front case section and then the unit went 46 into 4th perfectly. After removing and reinstalling the front case section several times and inspecting everything, I finally narrowed down the problem: I removed the bolt that locked the 3-4 shift fork to the shifter rod and then reinstalled the front case section with two bolts. Although the 3-4 shift fork didn’t move, it allowed me to examine the linkage from the shifter, down through the case, all the way to the shift rod. It shifted smoothly there. I knew the problem was in the movement of the fork, slide, keys, etc., but everything looked great when I could see it… with the front case off. After pulling out some more of my hair, I started looking inside the front case where the rod operates and that’s when I saw the problem. Right where the 3-4 shift fork would be operating back and forth, I could see something had been scratching the inside of the case (Figure 2). The new 3-4 shift fork had a little keyway arch casting on it that was hitting the inside of the case (Figure 3). Turns out it was too tall by just a few thousandths of an inch — enough to strike the inside of the case and basically wedge the shift rod as it approached 4th gear. A few seconds with the air grinder solved it nicely (Figure 4). Apparently the new 3-4 shift fork had been cast with just a little too much material left in that area… or maybe the casting of the case had just a few thousandths left there. The difference was hardly noticeable, but it was enough to cause a problem. Good thing I had checked its operation before I put the trans back into the car! It was just one of those days; nothing I did wrong, but the fates were conspiring against me. In the end, I won, and all it took was a few extra minutes to pay attention to the details. GEARS April 2010 MEMBERSHIP MATTERS Keep It Going! by Kelly Hilmer members.atra.com N ow more than ever it’s important to make sure you’ve got a good message for consumers and you’re doing everything you can to reach them. In the last issue, we discussed ATRA’s plan to reach more consumers and make them more aware of the benefits to selecting an ATRA member shop. There are a lot of great reasons for a consumer to choose an ATRA member shop but up until now it’s been one of the public’s best kept secrets. Since the last reporting in Gears, ATRA has received even more press; bringing more attention to consumers. Most notably, there’ve been articles in the New York Times, Detroit News and Progressive Insurance. There was also a mention of an ATRA member, Dale’s A-1 Transmissions in Mitchell South Dakota in the New Republic. Which makes the point that there are a lot of ways ATRA and ATRA members can keep this effort going. Using the ATRA logo in all your advertising will help increase the branding of ATRA and its members; working to create insistence for an ATRA member shop in the minds of the consumer. GEARS April 2010 47 Membership Matters: Keep It Going! Continuing that idea, ATRA, through the help of Mustang Marketing in Thousand Oaks California have created a range of marketing pieces and an in-depth plan called the ATRA Member Roadmap illustrated on pages 38 and 39. The marketing pieces are based on the theme of ATRA’s new consumer site, made exclusively for the interests of the motoring public and for locating ATRA members’ shops across the USA and Canada. This site is scheduled for April, around the time this issue of Gears magazine hits the street. It’s phase two of the new ATRA web site project and will replace the current ATRA site: www.atra.com. The consumer-reach project required a separation of member and consumer content from the single ATRA web site. Phase one was to strip the member components from the original site and build an exclusive industry/member site. Here, members can access all the member information contained in the previous site without the interference of consumer-related material. They can also purchase items from the ATRA Bookstore and register for events, just like the old site. What’s new on this site is the ability for members to manage their account, renew their membership, add employees and even create forums and discussion groups with other members, and is accessible at http://members.atra.com. Like any new change it takes a little patience to maneuver through the different areas because it’s different than the old site, but you won’t have to do that because this site has a powerful search feature that makes finding what you want a snap. Looking for a certain book? Just type in the transmission type and system does the rest. Looking for information on ATRA’s Golden Rule warranty? Type “golden rule” and whamo, it takes you right to a listing of warranty topics: order forms, procedures etc. And oh, the ATRA Tech Center is faster than ever and has a far more powerful keyword search capability. Just use it like a search engine; type in the complaint and go! You need information on a 4L60E with a no second gear complaint? Just type “4l60e no second”, the system finds the information for you. 48 The changing economy has brought on a new set of challenges. But with it come new ways of reaching customers and doing business. ATRA is changing with the times to help keep members in front of the pack. Let’s keep it going! GEARS April 2010 September 9 - 12 San Antonio, TX San Antonio Convention Center Get ’em In The Door! Management Seminars Learn and share proven strategies to take your business right to the top from business owners making it work in their shops everyday! Creating Visions for sustainable success! Setting the Right Goals – and achieving them! Developing the Right Plan – and how to apply it! Getting the Right People onboard Applying What Works and measuring your success! Get ’em Out The Door! Technical Seminars Proven professionals bring you proven fixes and introduction to some new products, stay on top of the changing industry. Using the information as soon as you get back to the shop! Learn quick diagnostics to finding the fixes fast! Tips and tricks on how to rebuild some of the toughest units! What’s coming down the line from the big manufacturers! Most importantly, how to Get ’em out the door fast and efficiently! Hotel Accommodations G $149 single/double Mention ATRA to get discounted rate San Antonio Marriott Riverwalk 889 East Market Street, San Antonio, TX 78205 Phone: (800) 648-4462 2 ATRA’s Powertrain Expo o Join us in San Antonio, TX! “Discover San Antonio” Group Tour Saturday, September 11 out n u f f o t h nig a r o f r e n t r par u o ch! y n a b a R r o G l o b at Rio Ci Full Texas style buffet Enjoy the pleasant sounds of the resident country fiddler Feed the resident Texas Longhorn cattle in the big Texas sized RCR Rodeo Arena Listen to stories of the Old West & Texas Revolution while roasting marshmellows by the fire Jump on for a hay wagon ride throughout the ranch or try some Texas linedancing Look for more information to come in the May/June issue of GEARS! September 9 - 12, 2010 3 Which works best for you? nce e r e f n o te C pt. 12 Comple 9 - Sun., Se Thurs., Sept. ill ee you w d n e t t a e t nferenc agemen o n a C e m t d le n mp la As a Co s to all technica Sunday, Friday s h d e have acc hursday throug reaks, Friday an b sT seminar eception, coffee sion, complete is R f Cocktail rade Show Adm d audio CDs o T an Saturday ndout materials w! o a h year’s sh speaker is h t t a ars all semin September 9-12 San Antonio, TX San Antonio Convention Center echnica ManagT l or e Thurs., ment Con Sept. 9 - Sun ference A ., Sept. ttend eit 12 seminar her the Technic s Thurs a l o r Manage day thro Cocktail men ug Saturday Reception, coff h Sunday, Frid t ee a or Man Trade Show Ad breaks, Friday y agemen m and ission t speake r hando and Technical ut mater ials. “Discover San Antonio” Group Tour Saturday, September 11 Fun, Food and Excitement! Discover what Texas is all about on this group tour of Rio Cibolo Ranch. Your ticket includes transportation, a full Texas buffet, linedancing, hayrides, and much more! Purchase your tickets when you register for Expo! Golf Tournament Thursday, September 9 Arrive early in San Antonio and join your industry peers and colleagues for a great day of golf at the Brackenridge Golf Course. It’s a great way to mix business and pleasure and kick off your Expo experience. This year’s course is the first public course in San Antonio and is home to the 2010 Texas Golf Hall of Fame. Reserve your spot when you sign up for Expo! Trade Show Only Friday, September 10 Saturday, September 11 Your Trade Show Only pass will give you access to two full days in the exhibit hall. Come see the only trade show dedicated to transmission repair with the latest tools and equipment. With ATRA’s Powertrain Expo being the largest gathering of automatic transmission repair professionals, you’re sure to find all the newest innovations all in one location! Registration opens June 1 Press Release VALVE BODY PRO Offers Fix For Worn TF80SC Accumulator Bores POWERTRAIN INDUSTRY NEWS TRC Extends Spring Jacket Promotion to GEARS Subscribers GEARS does not endorse new products but makes this new information available to readers. If youremanuhave a new product, please email the press release information Valve Body PRO is excited to offer factured Valve Bodies forapplicable the Volvodigital TF-80SC. with photo or drawing to [email protected] or send by mail to Valve Body PRO hasGEARS, researched theLatigo valveAvenue, Oxnard, CA 93030. 2400 body issues that affect the shifting characteristics of late model Volvo models which use the TF80SC transmission. One of the problem late involves units. excessive wear in the 5 accumulator piston into the bore wall. areas The Most kit works by increasing Bob Sanghera, CEO of Valve Body lator bores. of the accumulator boresconshow surface loss creates an tact signs area, of reducing the which pressure between PRO said, “After studying the posout-of-round bore.and In addition, of thethan sible remedies, we came to the concluthe pin spacer piston some by more bores are heavily notched by the constant rubsion the only way to solve it was to 60%. Durability is further enhanced bing of the accumulator piston into the bore with the addition of a belleville spring have new high quality aluminum inserts wall. Bob Sanghera, CEO of Valve body PRO installed.” washer reducetheshock during servo said, “Aftertostudying possible remedies, we came to the conclusion the only way to solve it apply. In addition to the usual overhaul was toThis have new aluminumasinserts kit high can quality be installed part of the valve body, these inserts bring installed”. In addition to the usual overhaul of of the normal assembly procedure and the accumulator bore diameter back to the valve body, these inserts bring the accumudoesn’t requireback anyto modifications factory specs. lator bore diameter factory specs. or special tools. For more information, visit www. valvebodypros.com or call toll free 1-877-611-7767. Valve Body PRO Offers Fix For Worn TF80SC Accumulator Bores TransTec Introduces New Kit for Ford 6R80 For more visit Forinformation, more information, visit Sonnax www.valvebodypros.com or call toll free on line at www.sonnax.com. 1-877-611-7767 TRC is offering their latest promotion to all GEARS subscribers. For a limited time, subscribers will receive a heavy-duty canvas jacket with every third transmission purchase. TRC has been in business since 1981; they ship transmissions (automatic and standard, foreign and domestic), transfer cases and differentials nationwide. For more information visit www.TRCtrans.com, or call toll-free 1-800-524-0485. TF80SC Accumulator Bores Before Sonnax 4L80-E Reverse Servo Spacer Kit TF80SC Accumulator Bores After 1996-and-later 4L80-E reverse servo pistons often break because they receive more stress than the servo pistons in earlier units. The Sonnax Reverse Servo Space Kit 34528-01K is a simple, low-cost way to add durability to your 4L80E rebuilds and eliminate the need to retrofit early design servo pistons for GEARS April 2010 Valve Body PRO is excited to offer remanufactured valve bodies for the Volvo TF-80SC. Valve Body PRO has researched the valve body issues that affect the shifting characteristics of late model Volvo models, which use the TF80SC transmission. One of the problem areas involves excessive wear in the five accumulator bores. Most of the accumulator bores show signs of surface loss which creates an out-of-round bore. In addition, some of the bores are heavily notched by the constant rubbing of the accumu- TransTec is pleased to announce the availability of TransTec® overhaul kit 2546. This kit includes coverage for the 6-speed Ford 6R80 transmission found in 2008-up Ford F-150, 2009–up Ford Expedition and 2009-up Lincoln Navigator models. The new kit includes: TransTec® Description Number B33324 Molded Rubber Pan Gasket B37047 Front Seal B37141 Extension Housing Seal; 2WD B37142 Extension Housing Seal; 4WD 3533 Sealing Ring Kit For more information, visit them on line at www.TransTec.com PML Introduces Low Profile 200-4R GM Transmission Pan PML has just introduced a low profile transmission pan for the GM 200-4R, in response to requests from the performance automatic overdrive transmission market. PML has had a deep extra capacity 200-4R transmission pan since 2003 and designed this low profile version to accommodate applications with little clearance. This low profile pan features fins and aluminum construction for cooling 53 POWER INDUSTRY NEWS Transtar Promotes Jim Berry to VP of Marketing Transtar Industries, Inc., the premier provider of world-class driveline solutions, is pleased to announce the promotion of Jim Berry to vice president of marketing for the Domestic Distribution Group. Berry joined Transtar in July 2005 as director of marketing, and quickly became an integral part of Transtar’s management team. “Jim has proven to be a valuable team member helping to shape our strategic direction,” said Neil Sethi, group vice president, Transtar Distribution Group. “To me, the responsiveness of a marketing team is a good gauge of the effectiveness of the department,” Berry observed. “I take pride that our department has a reputation of quick response, both to the sales team as well as our customers.” Most recently, Jim has focused his team on developing new, customerdriven product solutions in support of their mission statement: The premier 54 TOOL REVIEW PTEN and a drain for easy oil changes. Stock pans are thin stamped steel; this PML transmission pan has thick walls to increase the torsional strength of the transmission case, and a thick, machined gasket flange for a leak-free seal. The transmission pan has stock capacity and is 3 1/8-inches tall from the gasket surface to the fin top so it’s slightly taller than stock. The pan kit includes mounting bolts and a magnetic drain plug to collect any metal bits, keeping the oil cleaner. There’s also a cast-in boss that can be machined for a temperature sensor. PML offers this transmission pan in three finishes: cast aluminum, black powder coat with shaved fins, and polished. The PML part number is 11070. Made in the USA by PML, you’ll find pictures and dimensions online at www. yourcovers.com. provider of world class driveline solufluid through the tiniest leak. When tions. you scan the system with a high-inten“It became apparent several years sity Tracerline® UV lamp, the dye will ago that the transmission repair indusglow brightly, spotlighting the exact try was going through an evolution,” location of every leak. Berry continues. “We knew that we All-In-One is available in standard had an opportunity to be the industry and concentrated formulas. For more information about leader, and doing so to be a true partner TP-3405CS Dye-Lite® All-In-One™ to our customers — to live up to the standard set forth by the Transtar Seal dye, call toll-free 1-800-641-1133. of Quality.” Outside the United States and Canada, Jim’s marketing and sales career call 516-333-1254. Or visit them online includes positions with Quaker State at www.tracerline.com. Corporation and ICI Paints. During ArizonaMachine Transmission his tenure with ICI, Jim held several Arizona transmission eZ-DriVer set Machine EZ-DRIVER Set marketing and sales positions including rizona Transmission director of marketing support. Machine introduced its EZ-DRIVER bearTranstar would like to congratulate ing installation sets. The Master set is highly adaptJim and looks forward toable,a with thriving a series of 28 interchangeable Force future with him. Distributors in two styles, A to install bearings and other components onto or over a shaft. Create more than 200 different usable setups. EZ-DRIVER offers versatility for working on components from bearings to seals, gears, hubs and sleeves. Full Spectrum All-In-One™ Dye Pinpoints All Leaks review T TherDan a andc Tom e Tarkus, r PTEN review panelists and Products has owners of Tarkus Complete Automotive Services developed a in Milwaukee, were extremely positive about the s t a t e -EZ-DRIVER o f - t h epress - a rkitallt was helping them get done. fluorescent dye "We've been doing lots of press work and its nice — TP-3405CS to have press tools that are really press tools instead of Dye-Lite® Allwhat we make ... we make a lot of our own tools," In-One™ dye Tom said, who has a tool-and-die "This set has proved to be very useful for us. background. that it has all the different-sized couplers. — which greatly Arizona I like Transmission Machine "It's compact and out of the way for shops with Nice brace tools and a lot of good flat tools too. little room," Tom said. "This is all really nice how it "The tools are soft so that they don't mar the fitimproves leak introduced tings itsyou'reEZ-DRIVER bearfits on the rack. trying to get in," Dan said. "It's got nice drivers; and the mounting and bear"It's probably the best press tool kit we've detection in all oil ing installation sets. The master set seen is ing braces, [this set] is wonderful because it comes here in 25 years in business," Tom said. with so many sizes, even some that many adaptable, shops and oil-based fluid highly with a series of 28 117 might never use." Another nice feature was the O-rings to keep the systems, including interchangeable force distributors in tube extensions together, Dan said. gasoline and dietwo styles, to install bearings and other sel engine oil, gascomponents onto or over a shaft. oline,34 diesel fuel, Create more than 200 different www.pten.com February 2010 automatic transusable setups. EZ-DRIVER offers vermission fluid, power steering fluid, satility for working on components hydraulic and lubrication fluids. This from bearings to seals, gears, hubs and dye has proven to be 100% effective sleeves. with all UV and blue light lamps. Dan and Tom Tarkus, owners of TP-3405CS Dye-Lite All-In-One Tarkus Complete Automotive Services dye assures optimum leak detection in Milwaukee, were extremely positive because it actually contains two fluoabout all the EZ-DRIVER press kit was rescent dyes: One fluoresces best under helping them get done. UV and the other under blue light. “We’ve been doing lots of press Whatever type of inspection lamp is work and its nice to have press tools used, All-In-One dye will glow brilthat are really press tools instead of liantly and spotlight every leak — even what we make… we make a lot of our own tools,” Tom said, who has a a pinhole in a system. tool-and-die background. “It’s compact Dye-Lite All-In-One dye is safe and out of the way for shops with little and easy to use. Just one bottle of dye room. I like how it fits on the rack. It per application is all you need! The dye has nice drivers, mounting and bearing is circulated through the vehicle’s fluid braces. This set is wonderful because it system, and will escape with the host Circle on inquiry card or click e-inquiry at pten.com ■ GEARS April 2010 For Immediate Release comes with so many sizes.” “Another nice feature was the O-rings to keep the tube extensions together,” Dan said. “This set has proved to be very useful for us. I like that it has all the different-sized couplers. Nice brace tools and a lot of good flat tools too.” For more information, visit them on line at www.bearinginstaller.com. tion for a few days,” says Mark Russell, who was recently chosen as director, complete transmission solutions. “He purchased a unit and was able to do the repair and get his customer back on the road again.” Before joining Transtar, Mark led the northeast region for Axiom Automotive Technologies Inc. He came to the company with great expertise in the industry and has successfully man2010 Smart Blend ATF aged the establishment of the AT Units Larry Barnes, National Sales Service Guide and line. Jim Berry, vice president of marLARRY BARNES Coordinator, Smart Blend Application Chart keting, said, “When we hired Mark, we JOINS THE SALES TEAM national sales coordinator to the Smart knew we needed a senior manager who SMART AT BLEND SMART SYNTHETICS a leader in automatic SYNTHETICS BLEND knew this industry and our customers transmissionBlend additives,team. protectants, supplements, cleaners and fully formulated CVT fluid;a announces has lifelong inLarry Barnes —ashe was the perfect fit.” Smart Blend Synthetics by Life Larry Automotive Products is proud to announcecareer the addition of the release of our 2010 Blend ATF Service National Sales Coordinator to new our Smart team. Guide & the automotive service industry. His Larry has aApplication lifelong career in the automotive service industry. His automotive career beginning in 1988 withRemanufactured in the US and to Chart. This comprehensive guide offers NAPA Auto Parts in Distribution Center Management and Sales Management throughout areas in the automotive career year, beginning in 1988 OE quality, this new line offers applicato States. follow charts that list manufacturer, Southeasteasy United In 2003, Larry joined AutoNAPA Parts where he wasfill responsible for extensive VS7 Chemical program. model andMighty transmission type with total and with Auto Parts inthedistribution tionsHefor all major foreign and domeswas instrumental in all aspects of training and authored over 25 technical articles for numerous trade service fill capacities. Also listed are fluid type and publications. center management and sales managetic vehicles, and their comprehensive Smart lowancost alterative “It is a pleasure to Blend represent industry leaderfluid like Life Automotive / Smart Blend Synthetics. The dedication of the entire TEAM to produce innovative and quality driven products market is second to none. I look ment throughout areasto the inautomotive the Southeast inventory enables Transtar to deliver to recommendations. forward to carrying this tradition of excellence out to the field.” Larry adds. This service United guide is an excellence tool for every States. most Larry, an avid golfer, brings vast automotive & fast lube industry experience to Smart Blend Synthetics and wemarkets within a day. look forward to his future contributions. technician, shop manager/owner and installer. In 2003, Larry joined Mighty Auto All units are fully tested using [email protected] Smart Blend makes servicing automatic Parts where hemore wasprofitable. responsible for the of-the-art equipment and include the ForCVTs more information contact Life Automotive Products transmissions and simpler and at 1-888-422-9099 • FAX: 281-631-0460 extensive VS7 Chemical program. He Transtar Seal of Quality. AT Units are www.smartblend.com was instrumental in all aspects of trainalso updated with the latest pieces and ing and authored over 25 technical artifittings, and are backed by Transtar’s cles for numerous trade publications. 18-month/18,000 mile national war“It is a pleasure to represent an ranty with extended 36-month/100,000 For more information industry leader like Life Automotive / Smart Blend Synthetics, a leader mile warranty availability. Call: 1-888-422-9099 or Email: [email protected] in automatic transmission additives, Smart Blend Synthetics. The dedication For further details or purchasing FAX: 281-631-0460 • www.smartblend.com protectants, supplements, cleaners and of the entire team to produce innovative information, customers should contact fully formulated CVT fluid, announces and quality driven products to the autotheir Transtar representative. the release of its new 2010 ATF Service motive market is second to none. I look Guide and Application Chart. Profit Boost Builds New forward to carrying this tradition of Online Home This comprehensive guide offers excellence out to the field,” Larry said. easy-to-follow charts that list manuProfit Boost, the leader in webLarry, an avid golfer, brings vast facturer, year, model, and transmisbased shop management solutions for automotive and fast lube industry expesion type with total fill and service fill the automotive industry, has launched rience to Smart Blend Synthetics and capacities. Also listed are fluid type and its new web site at www.profitboost. we look forward to his future contribuSmart Blend low-cost alterative fluid com. tions. recommendations. With its fresh, new look and easy navFor more information contact Life This service guide is an exceligation, the web site coincides with Profit Automotive Products at 1-888-422lence tool for every technician, shop Boost’s commitment to provide leading 9099 or visit them on line at www. manager/owner, and installer. Smart web-based automotive software systems smartblend.com. Blend makes servicing automatic transto automotive professionals. The web site missions and CVTs simpler and more Transtar Announces is powered by Autoshop Solutions, an New Line of Complete profitable. automotive industry partner. Automatic Transmissions For more information call 1-888Profit Boost’s PIF Pro, the only 422-9099 or visit them on line at www. Transtar Industries, Inc., the preweb-based software shop management smartblend.com. mier provider of world-class driveline program for the automotive industry, solutions, has just introduced its new provides secure, protected shop manLarry Barnes Joins the line of complete automatic transmisagement solutions. PIF Pro streamlines Sales Team at Smart sions. With the addition of this line, the RO process and provides in-depth Blend Synthetics Transtar can now offer new solutions to customer and vehicle tracking features. Smart Blend Synthetics by Life transmission shops. “We are thrilled to be launching Automotive Products is proud to “I was talking to a shop owner the our new web site,” said Scott Johnson, announce the addition of Larry Barnes as other day and his rebuilder was on vacaCEO. “Profit Boost is committed to NEW PRODUCT RELEASE 2010 Smart Blend ATF Service Guide & Application Chart GEARS April 2010 55 POWER INDUSTRY NEWS developing leading software solutions that help automotive and transmission shop owners succeed in this everchanging industry. Our new web site is one piece of that plan. We have many new features that will be announced at this year’s annual ProfitBoost Training Expo in Phoenix, April 21st to the 24th.” Web-based software is needed now more than ever. Real time information is essential and directly related to bottom line profits. Connectivity with other partners for marketing, credit cards, online parts ordering, consulting, technical information, and real time financial information has made webbased online software an essential tool for automotive business owners and service writers. Visit Profit Boost’s new site on line at www.profitboost.com. 27 New Products Available from Rostra Transmission Rostra Transmission announced the addition of 27 new items to its line of over 200 automotive transmission parts. The newly added products include individual solenoids, kits, and harnesses. Leading the list is an improved governor pressure solenoid for Chrysler transmissions, fitting all years of the Chrysler 46, 47, and 48RE transmissions. The enclosed can assembly provides cleaner operation, improved durability, longer life, quicker response time, and increased fluid flow over the OE unit. The newly released kits include 15 complete solenoid kits for many late model Toyota automatic transmissions, a four-piece kit for the recently discontinued Ford A4LD solenoid parts, and a solenoid kit for the 2000-07 Hyundai Accent and other models. Other products now available from Rostra include a new universal external wire harness repair kit and test harness for the General Motors 4L60-E, 4L80-E, 4T80-E, 4T65-E, 4T45-E and Allison LT series transmissions, three linear solenoids for the AW 55-50SN automatic transmission, and two pressure switches for Honda 5-speed transmissions. Rostra Transmission is the pow56 ertrain division of Rostra Precision Controls, Inc. of Laurinburg, NC, and is a leading manufacturer and distributor of OE transmission products for the auto industry. More information on these and other new products can be found at www.rostratransmission.com. 52-0275 AW 55-50 Ford A4LD GM test harness honda press switch Hyundai Jatco JF506-1 Jatco JF506-3 Jatco JF506-2 Toyota expaned applications from 1999-on; Rostra part numbers 52-0431, 52-0432 and 52-0433. Toyota expanded coverage and solenoid kits — 15 solenoid kits for many late model Toyota automatic transmissions. Complete kits available for the U140, U240, U340, U341, U150, U151, A241, A245, A246, A247 and AW450-43LE transmissions. Ford A4LD solenoid kit and case connector — our four-piece kit includes a 3-4 shift solenoid and valve, the lockup solenoid, and the three-prong casethrough electrical connector; Rostra P/N 52-9005. GM test harness/universal repair harness — for 4L60-E, 4L80-E, 4T80E, 4T65-E, 4T45-E and Allison LT series transmissions. Rostra P/N 3500083 includes 21 lead wires (all white) for repairing GM’s most popular vehicles. AW 55-50SN linear solenoids — three linear solenoids for the AW 55-50SN automatic transmission; Rostra part number 52-0458 (SLU), 52-0464 (SLS) and 52-0466 (SLT). Honda pressure switches — two pressure switches for the Honda 5-speed transmissions; Rostra part numbers 50-1028 (38 PSI Green) and 50-1029 (33 PSI Black). For more information on these and other new products, visit Rostra online at www.rostratransmission.com. Sonnax TASC Force Meets in Europe Rostra Introduces New Products Continued. Improved governor pressure solenoid for Chrysler transmissions — fits all Chrysler 46, 47 and 48RE (A500/ A518) transmission. Rostra part number 52-0275. Hyundai A4BF3 solenoid kit — fits 2000-07 Hyundai Accent and other models. Rostra part number 52-9023 replaces OE part number 46313-22700 in all applications. This six-solenoid kit comes with wire harness and casethrough connector. Jatco JF506E solenoids — three new solenoids are now available for the Jatco JF506E transmission family. We now offer the three-way shift solenoids A, B & C for Mazda and Volkswagen Sonnax Transmission Technical Specialist Gregg Nader (center) and Technical Group Manager Scott Jackson (right) led one afternoon’s TASC Force workshop on valve body reaming procedures, inspection and vacuum testing. Here, Nader demonstrates a Sonnax valve body reaming fixture. The Sonnax TASC Force met in Europe last month, bringing together experts from 11 countries to tackle industry developments and technical challenges faced by today’s transmisGEARS April 2010 Adapt-A-Jack Adapt-A-Jack sion specialists. The Sonnax TASC Force includes Safety is the #1 priority on the shop floor. experienced transmission rebuilders Many automatic transmissions have irregularly shaped oil pans. Safety is with the #1apriority on the shop floor. and are technicians hands-on Ford RWD’s known for this, typically makingundernecessary the Many automatic transmissions have irregularly shaped oil pans. use of chunks of wood to level the unit on theindustry jack to ready it standing of the latest units and Ford RWD’s are R&R known for this, for installation. Ask any tech and typically they’remaking likely necessary to admit the use of chunks of wood to level the unit on the jack to ready Working closely withwe find it to how developments. awkward this can be. Unfortunately, too often for installation. Ask any R&R tech and they’re likely to admit this outSonnax when we hear an expletive shortly before atoo crash. Or to howdesign awkward this can be. Unfortunately, often we find engineers and techniwhen the tech outwhen for awe week up withshortly a strained or, Or thisisout hear laid an expletive beforeback a crash. cians, TASC members contribute worst case, their career isis ended. when the techForce out for a week laid up with a strained back or, worst case, their career is ended. product test new products, and We decided to putideas, pen to paper to solve this problem. We decided to put pen to paper to solve this problem. troubleshoot results, thenthat meet on a been We’ve developed this sturdy solution has already We’ve developed this sturdy solution that has already been hailed as the new shop findings. item. Adapt-A-Jack is is regular basis compare hailed as“must-have” theto new “must-have” shop item. Adapt-A-Jack designed todesigned fit thetomost air-assisted undercar fit thepopular, most popular, air-assisted undercar Ganzeboom Transmissies inNAPA. transmissiontransmission jacks: Gray, Snap-on/Bluepoint and NAPA. jacks: Gray, Snap-on/Bluepoint and Almelo, Netherlands, hosted the January 22-23 meeting. For the first time, tradiAnswering challenges with profitable solutions. challenges with profitable solutions. tional Answering participants from the US and Western Europe sat side by- side with - Eastern their counterparts from Europe www.Adapt-A-Case.com and the Middle East, a reflection of www.Adapt-A-Case.com the automotive industry’s increasingly global nature. Attendees included popular, air-assisted undercar transmisSonnax representatives as well as indision jacks: Gray, Snap-on/Bluepoint viduals from Belgium, Germany, Latvia, and NAPA. Sweden, the Netherlands, Poland, Answering challenges with profRussia, Saudi Arabia, Switzerland, the itable solutions. www.Adapt-A-Case. UK and the US. com. “Working with industry leaders in the European automotive aftermarket CORTECO Introduces New GM 4T65E Kit is one of the most important ways in which Sonnax pursues timely, effecCORTECO now offers 4T65E kits tive product development,” said Steve with the molded rubber side cover gasket. Jassaud, Sonnax VP of Sales. “The TransTec® kit number 2549 covers the recent TASC Force meeting was an traditional 1997-up 4T65E found in General Motors models; kit number 2550 covers opportunity to demonstrate that we are 1999-up Volvo applications. listening and responding with real soluBoth kits include the molded pan gastions for transmission rebuilders around ket as well as the molded side cover gasthe world.” ket. Adapt-A-Jack, Here’s what’s included in these kits: Safety is #1 Safety is the #1 priority on the shop floor. Many automatic transmissions have irregularly shaped oil pans. Ford RWD’s are known for this, typically making necessary the use of chunks of wood to level the unit on the jack to ready it for installation. Ask any R&R tech and they’re likely to admit to how awkward this can be. Unfortunately, too often we find this out when we hear an expletive shortly before a crash. Or when the tech is out for a week laid up with a strained back or, worst case, their career is ended. We decided to put pen to paper to solve this problem. We’ve developed this sturdy solution that has already been hailed as the new “must-have” shop item. AdaptA-Jack is designed to fit the most GEARS April 2010 TransTec® Description Number B29046 Front Seal B29047 Left Axle Seal B37024 Right Axle Seal B36455 Molded Side Cover Gasket B33212 Molded Pan Gasket 3448 Sealing Ring Kit For more information, visit them on line at www.TransTec.com. Sonnax’s Green Initiative On Dec. 30, 2009, Sonnax began generating electricity from the solar photovoltaic power-generation system installed on the roof of its corporate headquarters in Vermont. An impressive array of 424 photovoltaic panels, which can generate up to 100KW of electricity, was put in place by groSolar® of White River Junction, Vt., on some of the coldest days of the winter. “This latest step in Sonnax’s Green Initiative is good for our community, good for our company and good for our customers,” stated Sonnax CEO Tommy Harmon. “Lower energy costs are just one way we continue to reduce operating costs and help keep prices in check.” The company also began participating in a Power Shed Program in cooperation with the electric company. Under this program, Sonnax will operate on its generator when requested to help reduce power consumption in the local grid demand. All of these initiatives complement an ongoing commitment to recycling and minimizing material waste. Transtar Promotes Nancy Parker to VP of Corporate Human Resources Transtar Industries, Inc., the premier provider of world-class driveline solutions, is pleased to announce the promotion of Nancy Parker to vice president of corporate human resources. Parker, with 20-plus years of experience in HR management, joined Transtar in December, 2006, as director of human resources. “Nancy is a highly experienced HR professional,” said Greg Gyllstrom, president and CEO of Transtar Industries. “Her leadership was instrumental to the successful integration during our merger with Axiom Automotive Technologies, Inc.” Nancy’s manufacturing and distribution career includes plant, division and corporate level positions with blue chip companies such as Cooper Industries, Cummins Engine, Goodrich Aerospace and Invacare. Nancy has a BS degree in Biology/Psychology, and a MA in labor relations/HR. Transtar would like to congratulate Nancy and looks forward to a thriving future with her. 57 SHOPPER CLASSIFIED ADS Quality PartsFair PricesExcellent Service GEARS Shopper advertising costs $325.00 for a one time insertion ad, (2 1/4 X 3) 2.25 X 3. Larger ads can be placed elsewhere in the magazine and are charged at comparable rates. Check or money order must accompany all orders. For information on Shopper advertising in GEARS, contact GEARS, 2400 Latigo Avenue, Oxnard, CA 93030, or call (805) 604-2000. ERIKSSON INDUSTRIES Division of Wentworth Engineering 1-800-388-4418 Authorized Parts Distributor •Remanufactured Units * DYNO TESTED* •5HP30, 5HP24, 5HP19, 5HP18, 4HP24, 4HP22, 4HP18, 4HP14 •Specializing in SAAB 900/9000 5SP, as well as T-37 A/T •1 YEAR UNLIMITED MILE WTY• • Hard Parts: NEW / USED / REMANUFACTURED Soft Parts / Friction Kits / Steel Kits / Repair Manuals DOMESTIC-FOREIGNAUTOMATIC-STANDARD 1946 - 2009 1-800-835-1007 • Lifetime Fluids / Rebuild Kits / Valvebody Kits 1-800-388-4418 Fax: (860) 395-0047 www.erikssonindustries.com 146B Elm St., Old Saybrook, CT 06475 **COMPUTERS** Transmission Control Module ECM & TCM Mitsubishi-Honda-Hyundai-GEO Kia-Mazda-Nissan-Suzuki-Toyota BOSCH ECM GM - Ford - Chrysler - Dodge Next Day Air Shipping Available One Year Warranty Best Customer Service! Ford *GM * Chrysler off vehicle ECM reprogramming available Heated Cooler Line Flusher 800-725-6499 417-725-6400 Transmission Dyno/CV Tester 888-217-4072 Autocomp Technologies, Inc. 8515 N. Freeway, Houston, Texas www.g-tec.com E Call and Foreign Make ON or m Do estic Find it All! ✔Automatic Soft Parts ✔Rebuilt Standards ✔Transfer Cases ✔Clutches ✔Bearing Kits ✔NEW & USED PARTS 800-578-8726 Dyn o Tes ted Reb uilt Unit s Sanford, FL 866-798-8726 Tallahassee, FL 58 800-773-8726 Saucier, MS GEARS April 2010 D R I V E L I N E BMW Mercedes-Benz Audi Remanufactured to Perfection Hundreds of Transmissions in-stock. Immediate installation available. 2 year unlimited warranty. Dyno-tested. Remanufactured torque converter included. Toll free 800 - 372 - TRANS 1331 Rollins Road • Burlingame, CA 94010 tel 650 - 348 - 3990 fax 650 - 348 - 3019 ONE SOLUTION ONE SOURCE •COMPLETE UNITS OR TRANSFER CASE PARTS •NEW AND REBUILT TRANSMISSIONS •OVER 1,000 AXLES IN STOCK •REBUILD KITS IN STOCK •UPS DAILY •DAILY DELIVERIES TO YOUR DOOR •STANDARD, EXTENDED & LIFETIME WARRANTY OPTIONS www.partsbyweller.com (800) 822-2375 RatioTek™ Valve Body Kits Easy to Install - Low Cost - Great Results -- Kits At Part Suppliers Now -- RT 4F50N ™ Also fits AX4N Billet retainers your gonna love! Saves main booster. Includes a bypass booster valve & sleeve. RT AX4S ™ Also fits AXODE Includes a bypass booster sleeve. Saves main booster. RT 4L60E ™ Fix Code 1870 Fast Adjust 1-2 shift firmness without removing VB. RT E4OD/4R ™ Kit fits E40D and 4R100 3 High Tech Regulator Valves. Adjust shift firmness. www.ratiotek.com GEARS April 2010 626-968-2754 59 SHOPPER CLASSIFIED ADS GEARS Shopper advertising costs $325.00 for a one time insertion ad, (2 1/4 X 3) 2.25 X 3. Larger ads can be placed elsewhere in the magazine and are charged at comparable rates. Check or money order must accompany all orders. For information on Shopper advertising in GEARS, contact GEARS, 2400 Latigo Avenue, Oxnard, CA 93030, or call (805) 604-2000. WE HAVE WHAT YOU NEED FOREIGN & DOMESTIC Fix it in less than fifteen minutes with one of our easy to use kits. Standard Transmissions Transfer Cases New & Used Parts Rebuilt Units *ONE CALL DOES IT ALL* No machine shop required. CALL Northland Transmission Inc. Phone: 715-458-2617 BRIAN OR ALBERT 866-571-GEAR Fax: 715-458-2611 4 3 2 7 www.servobore.com INSTA-CLEAN PARTS WASHERS INSTA-CLEAN 800-331-6405 PARTS WASHERS INSTA-CLEAN PARTS WASHERS INSTA-CLEAN www.instaclean.com 800-331-6405 INSTA-CLEAN PARTS WASHERS AAEQ Gears Ad 1-4 pg 031209:1-17 AAEQ Gears Ad All parts are cleaned and inspected We Ship Anywhere 3/12/09 CORES We’ve Got Yours! With over 150,000 transmission, engine, and internal part cores on the shelf, we have the cores you need – ready to ship today! Chicago, IL 800.426.8771 800.826.7403 702.649.7776 773.624.6111 702.649.6777 FAX 773.624.6660 FAX Find vintage cores on *Memory Lane* aamidwestcores.com 60 Our quality used hard parts are priced to help you retain more profit PARTS WASHERS Las Vegas, NV 2:31 PM Page 1 NEED QUALITY CONVERTERS? HARD PARTS FOR Domestic and Foreign AUTOMATIC TRANSMISSIONS TORQUE CONVERTERS TRANSFER CASES WE HAVE OVER 500,000 PARTS IN STOCK CALL 602-971-0477 getithardparts.com WE SHIP UPS DAILY Overhaul System! ® Call for a free catalog 877-298-5003 www.atiracing.com 6747 Whitestone Road • Baltimore, MD 21207 GEARS April 2010 /HDGLQJ7KH,QGXVWU\6LQFH ZZZ7UDQV7RROFRP /HDGLQJ7KH,QGXVWU\6LQFH Leading The Industry Since 1978 6LQFH GXVWU\ /HDGLQJ7KH,Q www. Trans-Tool .com /HDG ZZZ 7UDQV7RRO FRP LQJ7 KH,QGXVWU\6 LQFH 7RROFRP ZZZ7UDQV ZZZ7UDQV7RROFRP ® • Updated with Industry Components • Shift Kit® Valve Bodies • Unparalleled Product Support • 12 Month Unlimited Warranty • CD-ROM catalog • Hundreds of Valve Bodies Ready to Ship /HDGLQJ7KH,QGXVWU\6LQFH 877-611-PROS (7767) E-mail: [email protected] www.valvebodypro.com Best! Expect the ZZZ7UDQV7RROFRP /HDGLQJ7KH,QGXVWU\6LQFH ZZZ7UDQV7RROFRP GXVWU\6LQFH /HDGLQJ7KH,Q /HDGLQJ7KH,QGXVWU\6LQFH 7RROFRP Quality Remanufactured Torque Converters Distributorships Available Visit our website: ZZZ7UDQV ZZZ7UDQV7RROFRP /HDGLQJ7KH,QGXVWU\6LQFH ZZZ7UDQV7RROFRP www.cvcconverters.com 800.727.4461 GEARS April 2010 /HDGLQJ7KH,QGXVWU\6LQFH ZZZ7UDQV7RROFRP 61 SHOPPER CLASSIFIED April 2010 GEARS classified advertising cost $95.00 for up to 50 words for a one time insertion. ATRA members are eligible to receive up to three (3) FREE classified advertisements in GEARS annually (per 9 issues). Members wishing to place ads once their three FREE ads have been placed may do so at the cost listed above. Ads exceeding the maximum word count will cost $1.50 for each additional word (not including phone number and address). Largest Used Hard Parts Supplier in the US! WE STOCK VT25E,6L80E,6R60E,5R110W USED & REBUILT PARTS We offer a complete machine shop for ALL of your rebuilding needs! • • • • USED, NEW AND REBUILT FOREIGN AND DOMESTIC RETAIL AND WHOLESALE ONE CALL DOES IT ALL! 800-461-5396 We strip 400+ transmissions a day! 1.877.888.5160 fax 614.444.5165 Columbus, Ohio 43207 www.TransmissionHardParts.com www.G-CorAutomotive.com BUSINESS FOR SALE: Located in 1/24/10 Lancaster, California – Transmission and Auto Repair Shop with a 6200 sq. ft. storage, and 1.75 acres of land. All located on a main avenue. Plenty of room to work on vehicles, contains 7 car lifts (9,000lbs capacity) plus a 18,000lbs truck lift. Heated and air conditioned office and waiting room. $975,000 OBO, call Miguel at (661) 350-0171 or email: [email protected]. ATRA Mbr gcor_eighth_pg.indd 1 Over 200 electronic parts covering more than 500 different vehicle applications • Where you can buy them: • Free technical advice: • Free classified ads: visit Transmission.com 62 BUSINESS FOR SALE: Largest Transmission and General Repair Center in sunny Saint Petersburg, Florida – 9700 sq. ft. building, 14 bays, 10 lifts, (9 -7000lbs, 2-9000lbs, 1- 25000lbs). Three air condition offices and air condition building room completely equipped. Located on Route 19 main highway address 1201-34 Street South. Same location, same owner and ATRA member for 30 years. Low cost transmission only 195K, long term lease or building available. Contact George Douglas, (727) 420-8558 or [email protected]. Owner retiring due to health. ATRA Mbr GEARS April 2010 2:18 PM BUSINESS FOR SALE: Florida’s West Coast. 38 year established ATRA member business with two buildings plus a half acre Real Estate in popular Beach area. Well known & highly respected shop. Can expand or rent 1 unit for income. Extensive equipment with 11 lifts plus a 30,000lbs Truck & RV lift. Owner retiring. Business and property priced right at $795,000 for complete Turnkey operation ready to start making money!! Call Pam Edgington, Prudential Florida Realty (941) 812-6324. E-Mail [email protected] Website: www.gopam.com . ATRA Mbr HELP WANTED: California – If you are a technician with 2 to 3 years of experience in rebuilding transmissions, doing diagnostics & general repair, call Al at Al’s Transmissions in Turlock, CA (209) 634-5229 or fax resume to (209) 634-5257 today. All work areas are inside with modern equipment and all rebuilding tools plus upgraded scanners for diagnostic. You could be looking at long term employment in a very clean work environment with a guarantee of 32 hours per week if willing to do odd jobs during slow times. Hours 8:00 to 5:00, Monday through Friday. For more information visit our website at: www.alstransmissions.com. ATRA Mbr HELP WANTED: DFW Metroplex, TX – High quality, well established honest shop looking for a transmission technician and service manager. Tech must be experienced and have strong diagnostic and electrical skills. Manager must be honest and have good people skills. Contact: North Texas Transmission, Inc. at (817) 265-0921. Resume can be faxed to (817) 277-0049 or emailed to Richard@ northtexastransmission.com. HELP WANTED: Repair facility located in Rancho Cucamonga, California is seeking experienced transmission R&R technician for all makes and models. Knowledge of Honda/Acura Automobiles and diagnostic experience preferred. Medical, Dental and 401K benefits offered. Submit resume to [email protected] or fax (909) 941-9460 attention: Rory. (Drug Screen Required) ATRA Mbr Subscribe Today! Grab Your GEARS Now! X I want my very own subscription to the next 9 issues of GEARS. Name___________________________________________ Address_________________________________________ City_____________________________________________________ State_____________________________ Zip___________________ Phone___________________________________________________ Signature________________________________________________ Please enclose check or money order in U.S. funds and send to: GEARS • 2400 LATIGO AVENUE • OXNARD, CALIFORNIA 93030 or call: (805)604-2000 U.S. $30 ~ Canada $45 ~ Other Areas $65 GEARS April 2010 63 ADVERTISERS Name Page ATRA ................................................................... 38, 39 members.atra.com ATRAs Powertarin Expo 2010.............................49 - 52 members.atra.com Arrow Uniform............................................................ 42 www.arrowuniform.com Certified Transmission.................................................. 3 www.certifiedtransmissions.com ETE Reman.................................................................. 5 www.enginetrans.com EVT Parts................................................................... 33 www.evtparts.com First National Merchant Solutions.............................. 43 www.fnms.com Heffernan Group......................................................... 46 www.heffgroup.com Jasper Engines & Transmissions............................. IBC www.jasperengines.com Life Automotive Products Inc...................................... 25 www.smartblend.com LUBEGARD ® By International Lubricants, Inc..... OBC www.lubegard.com Precision European Inc.............................................. 63 www.peius.com 2010 CALENDAR 64 Name Page Precision International................................................ 31 www.transmissionkits.com Raybestos Powertrain................................................ 13 www.raybestospowertrain.com Seal Aftermarket Products-Parker Hannifin Corporation............................................... 27 www.parker.com Silver Star Transmission............................................ 43 www.silverstartransmission.com Slauson Transmission Parts....................................... 37 www.slauson.com Sonnax Industries..................................................... IFC www.sonnax.com SuperFlow Technologies Group................................. 42 www.superflow.com Superior Transmission Parts...................................... 35 www.superior-transmission.com Transtar Industries, Inc............................................. 7, 9 www.transtarindustries.com TransTec By CORTECO............................................. 23 www.transtec.com Whatever It Takes Transmission Parts, Inc................ 17 www.wittrans.com 2010 ATRA Technical Seminar Schedule 4/10/10 Minneapolis, MN 5/22/10 Dallas, TX 4/17/10 Boston, MA 8/7/10 Los Angeles, CA 5/1/10 Fremont, CA 9/9/10 – 9/12 ATRA's Powertrain Expo, San Antonio, TX 5/8/10 Denver, CO 9/25/10 Chicago, IL 5/15/10 Vancouver, BC 10/9/10 Portland, OR 5/22/10 Des Moines, IA 10/16/10 New York, NY GEARS April 2010 jasper ibc.indd IBC2 1/8/09 9:03:00 AM Recipient of the prestigious 2009 North American Automotive Lubricants Technology Award. ONLY The Only Synthetic Formula That Works as Hard as You. www.Lubegard.com ©2010 ILI. All rights reserved.
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