Napa County - Diamond Certified

Transcription

The Rating Process
American Ratings Corporation conducts accurate customer satisfaction research.
1. APPLY
2. SAMPLE
The company must
apply to begin the
rating process.
A random sample
of typically 400 past
customers is collected
from all customer files
of the applicant
company.
3. SURVEY
Only real customers
are surveyed in
confidential telephone
research to determine
the company’s
customer satisfaction
score based on quality.
4. SCORE
To qualify, the company
must score Highest
in Quality and Helpful
Expertise, with a score
of 90 or above on a
100 scale.
Rigorous standards are enforced.
Only the highest rated pass.
5. CREDENTIALS
6. PRACTICES
7. COMMITMENT
We confirm that the
company has required
insurances and valid
state-mandated
credentials.
The company must
perform to contract,
have customer-friendly
business practices and
stand behind its work.
The company agrees
to adhere to the
Diamond Certified®
Customer Satisfaction
Principles.
8. AWARD
If the company’s
quality rating, business
practices and credentials
meet our high standards,
it is awarded
Diamond Certified.
©2016 American Ratings Corporation
We require ongoing customer satisfaction and performance.
9. MONITOR
10. MEDIATE
We conduct ongoing
surveys to ensure the
company is maintaining
high customer
satisfaction and loyalty.
The company agrees
to participate in
Diamond Certified
mediation if necessary.
11. GUARANTEE
The Diamond Certified
Performance Guarantee
provides added
assurance of the
company’s commitment
to customer satisfaction.
12. QUALITY
Companies that are able
to qualify for and maintain
their Diamond Certified
awards are much more
likely to deliver quality
to their customers.
8/26/16 was the cutoff date for publishing this directory. Please go to our website to see changes.
For recent rating status and additional survey responses visit www.diamondcertified.org
1
Individual Research Reports
Each company, pass or fail, receives a research and rating report with the results of their
study. The example pages below show the value of these reports:
Question 2
“If you needed this type of service in the future,
would you use [Company Name] again?”
Question 1
“On a scale of 1 to 10, with 1 being
‘very dissatisfied’ and 10 being ‘very
satisfied,’ how do you feel about the
quality you most recently received
from [Company Name]?”
Diamond Certified® Ongoing Rating and Certification Report
Question 2:
“If you need the services of a roofing contractor in the future, would you use Advanced Roofing
Services again?”
Diamond Certified® Ongoing Rating and Certification Report
No:
8.00%
Question 1:
“On a scale of 1 to 10, with 1 being ‘very dissatisfied’ and 10 being ‘very satisfied,’ how do you
feel about the quality you most recently received from Advanced Roofing Services?”
Dissatisfied
Satisfied
Yes:
92.00%
45
40
FREQUENCY
35
30
25
20
15
10
5
Statistical results for 100 observations:
1
2
3
4
5
6
7
8
FREQUENCY
0
1
1
1
5
4
6
23
CUMULATIVE
FREQUENCY
0
1
2
3
8
12
18
41
VALUE
9
10
FREQUENCY
16
43
PERCENT
57
100
PERCENT
0.00% 1.00% 1.00% 1.00% 5.00% 4.00% 6.00% 23.00% 16.00% 43.00%
0.00% 1.00% 2.00% 3.00% 8.00% 12.00% 18.00% 41.00% 57.00% 100.00%
Copyright ©2010 American Ratings Corporation. All rights reserved.
Total
8
100
8.00%
Question
3 100.00%
“If you needed any helpful expertise, did
[Company Name] provide that expertise?”
Statistical results for 100 observations:
Percent of responses 6~10: 92.00%
No
92
92.0%
CUMULATIVE
PERCENT
Mean: 8.58
Standard Deviation: 1.74
Yes
Question 4
“When you think about [Company Name],
what would you like to tell other wn to it and try to find the problem.
11
idn’t try to sell me a whole new roof. Nice people to deal with.
consumers?”
ll rights reserved.
12
13
Question 5
“What did you like best about
[Company Name]?”
14
15
Question 6
“What do you think [Company Name]
could do to improve?”
Only local companies rated Highest in Quality in customer satisfaction and helpful
expertise earn Diamond Certified and appear in this directory. Each company has
undergone at least 30 hours of research and passed every rating step in customer
satisfaction, insurance coverage, license, business practices, complaint bureau status
and credit for contractors as described on the previous page.
CRIMINAL BACKGROUND CHECKS ARE NOT CONDUCTED: The rating steps that we conduct are described on this page. We do not
conduct criminal background checks. If this is important to you when choosing your next service provider, do not hesitate to ask the
company representative whether the employees who will be working in your home have passed criminal background checks and if
any additional measures will be undertaken to protect your family and your property while work is in process. If you have children,
you may also want to review the Megan’s Law website. We hope that this information has provided you with an added measure of
decision-making power.
2
0
SCORE
Compared to Review Sites
We know review websites can be helpful, but you have to be careful when using them.
It’s important to understand the key differences between how we conduct research
and how review sites collect reviews. While we exclusively conduct telephone surveys
from an entire customer base of each rated company, review sites post reviews from
any person who chooses to post, which means legitimate, spontaneous reviews
are mixed with fake and cherry-picked reviews that come from a company’s best
customers, family and friends. Due to the accuracy of our ratings, we’re able to back
your purchases from top rated companies with the Diamond Certified Performance
Guarantee, while review sites do not. For these reasons, we naturally encourage
consumers to first look to top rated Diamond Certified companies whenever possible.
Diamond Certified Resource (DCR)
Most Review Sites
Real Customers
To start each rating, DCR uses a company’s
actual customer list. Then DCR only performs
its surveys by telephone, which allows it
to verify that each customer has actually
purchased from the company being rated.
Fake Reviews / Multiple Identities
Anyone can post an anonymous review,
whether they were a customer or not. Roughly
30% of posted reviews are fake. Anyone
can game the system by creating multiple
identities and posting fake reviews to bolster
bad companies, or sabotage good ones.
Random Sample / All Customers
DCR receives all customer names and phone
numbers or a large, random sample of
customers (400) from each rated company.
Company owners can’t cherry-pick because
of such a large base. Thus, dissatisfied and
satisfied customers are surveyed in true
proportion to their occurrence.
Cherry-Picking
Review sites encourage companies to
ask people to write reviews. Many times,
owners and employees solicit their families,
friends and best customers to post 5-star
reviews. This cherry-picking produces
misleading and biased results.
Statistically Reliable / Rigorous
DCR research is statistically reliable because
a large, random sample of customers is
pulled from each company’s customer
base. Customers are “interrupted” by phone
interviews at home, so there’s not a
self-selection bias. Ongoing research,
complaint and credentials ratings ensure
Diamond Certified companies continue to
perform well.
Inaccurate Star Scores
Each company’s “star score” (calculated by
averaging scored reviews) isn’t an accurate
score for customer satisfaction because
review posters aren’t derived from a random
sample that represents all customers served.
Instead, customers and non-customers
are solicited to write reviews. As such,
the results of the review scoring are not
statistically reliable.
The Diamond Certified Performance Guarantee
provides mediation and a money-back
guarantee if a customer has a problem with a
Diamond Certified company.
No Guarantees
Most sites don’t offer a performance
guarantee.
3
American Ratings Corporation
Who We Are and What We Believe
Our mission is to define excellence and identify for consumers the
highest quality local companies. Our team at American Ratings
Corporation is the most experienced in the nation in
rating and certifying local companies. We are dedicated to
ensuring you have confidence in the companies you choose.
We are committed to performing all ratings and ongoing
certification work with the highest integrity and accuracy.
We believe:
1. You the consumer have the right to know which companies are
truly performing at the highest level of quality.
2. The highest quality companies should be rewarded for
their ongoing performance through public recognition.
3. Companies should be held accountable for their
performance—one customer at a time.
Research and Publishing Team
Ashley Hudson
Peter Bartels
Steve Israel
Chris Bjorklund
David Jackson
Erin Bleau
Stella Josephine
Brandi Brush
Khalil Katicha
Olivia Bustos
Mari Keshishyan-Patrick
Suzanne Carroll
Joy Lanzaro
Steve Carter
Chardonnay Leary
Russ Catanach
Ian Leary
Olivia Cerda
Sarah Lopez
Jennifer Chan
Rosallie Deguzman Greg Louie
Jaimie Maguire
Isabel Fischer
Fidel Marcus
James Florence
Nancy Giovannini Daniel Martin
Molly Mason
Heidi Gitterman
Alex Maxwell
Aliza Goldman
Aashish Mehan
Devan Gouvea
Linda Molina
Carrie Gratiot
Michael O’Connor
Megan Harris
4
Jim Stein, Founder and
Chief Executive Officer
Maria Onrubia
David Pak
Nickie Price
Vickie Rath
David Reich
Greg Louie, Founder and
Chief Operating Officer
Shelby Rider
Lauren Schwarz
Kristie Shepherd
Margaret Simms
Jasmin Singh
Matthew Solis
Jim Stein
Michael Vander Arend
David Vandergriff
Mark Wee
Brian Wong
Candy Woodby
Joy Lanzaro, Director of
Mediation and Compliance
How to Reach Us
American Ratings Corporation
504 Redwood Boulevard, Suite 310
Novato, CA 94947
(800) 313-1009
[email protected]
www.diamondcertified.org
www.facebook.com/diamondcertified
twitter.com/diamondcert
Chris Bjorklund,
Consumer Advocate
Your Performance Guarantee
If you’re dissatisfied with the performance of a Diamond Certified company and try
unsuccessfully to resolve the issue, we’re here to help. Contact us within six months
of your purchase for mediation. If the company fails to honor its contractual obligations,
uphold industry standards or participate in good faith to resolve the issue, we will refund
your purchase price up to a limit of $1,000. See the details below or at
www.diamondcertified.org.
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WHAT WE CAN’T PROMISE—LIMIT OF LIABILITY
The Diamond Certified® symbol is not a promise of a company’s future performance or your actual satisfaction with that company. We endeavor to
perform the rating process accurately and without bias according to the description supplied by our organization. Furthermore, we believe that the
methodology used to ascertain this rating and award Diamond Certified is a fair representation of the qualifying company’s high customer satisfaction
level during the period of the rating. Since we rely on multiple sources of information and each company’s performance can change over time, we
cannot guarantee the accuracy of the information provided herewith. The content and materials provided are provided “As Is” and without warranties
of any kind, either expressed or implied. Memberships, awards and affiliations are not independently verified. Under no circumstances, including but
not limited to negligence, shall we be liable to you or any other entity for any direct, indirect, incidental, special, or consequential damages. The
Diamond Certified symbol does not mean that a certified company will meet every individual’s subjective markers for satisfaction. We do back our
certification with a Performance Guarantee, which is our sole guarantee provided users of any information related to Diamond Certified.
5
Read Expert Articles Before You Choose
Visit www.diamondcertified.org to find expertly researched articles about shopping
for and buying from local companies across a wide variety of industry categories.
Each group of
industry-specific
articles features:
• Basic facts you’ll want to
know when choosing the
best local company
• Sample questions to
ask before hiring a local
company
• Tips for getting the most
from your contracts with
local companies
• What to do after the job
is complete
ARTICLES
• How to handle unexpected
situations and conflicts
Get Back on the Road Fast
With High Quality Auto Body
Shops in Marin County
• Helpful glossaries, answers
to frequently asked
questions and more
Get to Know Your
Expectations for Body
Damage Repairs
Get to Know Your Local
Auto Body Shops
What to Ask When You Bring
in Your Car for Body Repairs
Get the Facts from Past Body
Shop Customers
Find more than 20,000
informative articles at
www.diamondcertified.org
Choose Qualified Auto
Body Repair Shops in Marin
County
> select County
How Can You Be an
Excellent Body Shop
Customer?
> select Business Category
How to Get Trustworthy
Collision Repair Estimates
Review the Completed Body
Repairs and Auto Body
Painting
Ask the Marin County
Collision Repair Shop for
Written Warranties
Most Common Vehicle Body
Repairs in Marin County
The Diamond Certified
Common Auto Body Repair
Terms
Consumer Agencies Dealing
with Auto Body Repair
6
Frequently Asked Auto Body
Questions
Diamond Certified Experts
in Ex Di
th pe am NE
You’ll gain knowledge and become a savvier consumer by
e B rt o
W
C n
ac o d C
k ntr e
of ib rti
th uto fie
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Di Ti
Get free access to hundreds of Expert Contributions at
re ps
ct
www.diamondcertified.org. Choose “Expert Advice” on the top menu.
or
y
accessing articles, tip sheets, videos and blog entries, all of which
are contributed by local Diamond Certified Experts.
Access
Click to see more Diamond
Certified Expert Contributions.
Bylined Articles
Get helpful industry tips
and information from
each Diamond Certified
Expert Contributor.
Videos
Watch helpful video tips from
each Diamond Certified Expert
Contributor.
Verbatim Text of Video
Read text versions of the
Diamond Certified Expert
Video tips.
Human Interest
Read a human interest
profile and see photos of
the Diamond Certified
Expert Contributor and get
to know their background,
philosophy, hobbies and
interests, and more.
7
Each listed company has scored Highest in Quality
and Helpful Expertise and is backed
cked by the
Diamond Certified Performance Guarantee.
Calistoga
Napa County
Angwin
St Helena
Oakville
Rutherford
Yountville
Oak Knoll
Napa
American Canyon
GUIDE TO THEE DIAMOND CERTIFIED
CER
ERTI
TIFI
TI
FIEED COMPANY
FI
COMP
LISTING
Company name
Key contact
Go to this web page
to see the entire
up-to-date report on
this company.
Includes the latest
rating results, survey
responses, researched
articles, photos, video
profile and more.
State license number
WINDOWS
Main industry
Save Energy Company
(877) 312-1327
Phone number
John Gorman
315 Petaluma Blvd S
Petaluma
Address
READ RATING REPORT AT
www.dccert.org/51
VIDEO www.dccert.org/51v
EMAIL [email protected]
CERTIFICATION #051
CA LICENSE 440356
View the company’s
Diamond Certified
Video Profile
Email the company
Diamond Certified
number (each company
is backed by the
Diamond Certified
Performance Guarantee)
NAPA COUNTY COMPANIES EARNING DIAMOND CERTIFIED
(707) 654-4190
Paul Irwin, Stan Foltz
www.dccert.org/1938
CERTIFICATION #1938
AUTO BODY
Fulton Body Shop
(707) 639-8801
Greg Minnick
1012 Fulton Ln, Saint Helena
www.dccert.org/1954
CERTIFICATION #1954
CA LICENSE 126335
8
CARPET & UPHOLSTERY
CLEANING
CONTRACTOR - CUSTOM HOME
BUILDER
North Coast Carpet
Care, Inc.
Kaiser Construction Inc.
(707) 797-7966
Alan Kaiser
Cindy Mayer
www.dccert.org/124
CERTIFICATION #124
CONCIERGE SERVICES
Concierge of the Valley
(707) 219-8315
Crystal-Rose Britto
www.dccert.org/2126
CERTIFICATION #2126
(707) 927-1020
www.dccert.org/1974
CERTIFICATION #1974
CA LICENSE 914232
CONTRACTOR - REMODELING
& ADDITIONS
Penny Pinching
Construction & Remodeling
(707) 968-7930
Rick Gudgel
www.dccert.org/2100
CERTIFICATION #2100
CA LICENSE 952820
AIR QUALITY - INDOOR
Bell Products, Inc.
Devine Construction Inc.
(707) 639-8798
Joe Devine
www.dccert.org/1963
CERTIFICATION #1963
CA LICENSE 737223
DECKS & PATIOS
TLC Construction Services
(707) 874-8959
Tony Lazaro
www.dccert.org/2225
CERTIFICATION #2225
CA LICENSE 920166
Deckmaster Fine Decks
(707) 902-3955
Weston Leavens
4710 Vine Hill Rd, Sebastopol
www.dccert.org/1513
CERTIFICATION #1513
CA LICENSE 827981
DOORS
American Window
Systems, Inc.
(707) 879-8946
Tom Javorina, Roberta Javorina
1729 Action Ave, Napa
www.dccert.org/1635
CERTIFICATION #1635
CA LICENSE 786698
DRYWALL CONTRACTOR
Kapple Drywall
(707) 387-4024
Curtis Kapple
www.dccert.org/2296
CERTIFICATION #2296
CA LICENSE 846115
FENCES
HOUSE CLEANING
Arbor Fence, Inc.
Concierge of the Valley
(707) 277-1989
(707) 219-8315
Ron Wooden
Crystal-Rose Britto
www.dccert.org/111
CERTIFICATION #111
CA LICENSE 543558
GLASS
Javco Window & Glass
Contractors, Inc.
(707) 659-6056
David Serb, Tina Serb
Jason Castro
www.dccert.org/1802
CERTIFICATION #1802
CA LICENSE 408406
GUTTERS
Northern California
Roofing Co.
www.dccert.org/2126
CERTIFICATION #2126
INSULATION
Greg Sutliff
www.dccert.org/2175
CERTIFICATION #2175
CA LICENSE 815286
KITCHEN & BATH CONTRACTOR
(707) 200-7469
Gregory Lynn
www.dccert.org/2348
CERTIFICATION #2348
CA LICENSE 657925
HEATING & AIR CONDITIONING
Bell Products, Inc.
MOVER
Movers of Excellence
(707) 219-6319
(707) 654-4190
Ronald O. Johnson
Paul Irwin, Stan Foltz
www.dccert.org/2368
CERTIFICATION #2368
CA LICENSE MTR0191031
www.dccert.org/1938
CERTIFICATION #1938
CA LICENSE 171534
+
California Dreaming
Construction
Kevin Oliva
C
O
U
N
T
Y
(877) 312-3532
(707) 726-2970
www.dccert.org/1215
CERTIFICATION #1215
CA LICENSE 593448
N
A
P
A
Alcal Specialty
Contracting, Inc.
OPTICIAN
HOME THEATER & AUTOMATION Site for Sore Eyes - Napa
(707) 234-5903
Avid Home Theater
(877) 258-9841
Micah Brown
495-C Hartz Ave, Danville
www.dccert.org/1745
CERTIFICATION #1745
CA LICENSE 900355
Nick Saab
1715 Trancas St, Ste B, Napa
www.dccert.org/1044
CERTIFICATION #1044
CA LICENSE D6333, 8888
9
Perfect Match Painting
C
O
U
N
T
Y
+
TREE SERVICE
Apes Plumbing, Heating,
Sewer and Drains
Trew Tree Experts, Inc.
Eric Solis
(707) 376-8588
Javad Trew
Bryan Chase
(707) 410-5574
N
A
P
A
SEWER LINE CONTRACTOR
www.dccert.org/2299
CERTIFICATION #2299
CA LICENSE 859651
Mike Chavez Painting
(707) 200-1315
Michael Chavez
www.dccert.org/2250
CERTIFICATION #2250
CA LICENSE 939252
Larson Bros. Painting
(707) 758-6339
Sam Larson
www.dccert.org/1893
CERTIFICATION #1893
CA LICENSE 943659
PLUMBING
Eco Plumbing by Geiler
(707) 200-1249
Corey Geiler
www.dccert.org/2287
CERTIFICATION #2287
CA LICENSE 950376
ROOFING
Northern California
Roofing Co.
(707) 726-2970
Gregory Lynn
www.dccert.org/1215
CERTIFICATION #1215
CA LICENSE 593448
www.dccert.org/2180
CERTIFICATION #2180
CA LICENSE 891859
SIDING CONTRACTOR
American Home
Renewal, Inc.
(877) 303-1564
Marc Stelzer, Chris Spilly
www.dccert.org/83
CERTIFICATION #83
CA LICENSE 740587
SWIMMING POOL CONTRACTOR
Classic Pools
(707) 200-4173
Val Toland
www.dccert.org/2253
CERTIFICATION #2253
CA LICENSE 444077
TERMITE CONTROL
(707) 200-1295
www.dccert.org/2268
CERTIFICATION #2268
CA LICENSE 955504
Pacific Tree Care
(707) 469-3928
Joseph Schneider
Jacob Schneider
www.dccert.org/1916
CERTIFICATION #1916
CA LICENSE 672522
WINDOWS
Contractors, Inc.
(707) 659-6056
Jason Castro
www.dccert.org/1802
CERTIFICATION #1802
CA LICENSE 408406
American Window
Systems, Inc.
(707) 879-8946
Redwood Empire Termite
& Pest Control
Tom Javorina, Roberta Javorina
1729 Action Ave, Napa
(707) 654-4593
www.dccert.org/1635
CERTIFICATION #1635
CA LICENSE 786698
Brandy Straub
www.dccert.org/1766
CERTIFICATION #1766
CA LICENSE 2113, 8291
TOWING - COMMERCIAL
Ramirez Tow
(707) 277-1913
Kathy Ramirez
1502 Humphrey Dr, Suisun City
www.dccert.org/2197
CERTIFICATION #2197
CA LICENSE 21678
10
PAINTING
Solano County
Each listed company has scored Highest in Quality
and Helpful Expertise and is backed by the
Diamond Certified Performance Guarantee.
Winters
Dixon
Vacaville
Fairfield
Green Valley
Five Points
Suisun City
Rio Vista
Vallejo
Benicia
GUIDE TO THE DIAMOND CERTIFIED COMPANY LISTING
Company name
Key contact
Go to this web page
to see the entire
up-to-date report on
this company.
Includes the latest
rating results, survey
responses, researched
articles, photos, video
profile and more.
State license number
WINDOWS
Main industry
Save Energy Company
(877) 312-1327
Phone number
John Gorman
315 Petaluma Blvd S
Petaluma
Address
www.dccert.org/51
CERTIFICATION #051
CA LICENSE 440356
View the company’s
Diamond Certified
Video Profile
Email the company
Diamond Certified
number (each company
is backed by the
Diamond Certified
Performance Guarantee)
SOLANO COUNTY COMPANIES EARNING DIAMOND CERTIFIED
AIR QUALITY - INDOOR
COMPUTER - SERVICE & REPAIR
Cook’s Kitchen & Bath, Inc.
Schrader & Son
(707) 200-1319
(707) 901-7940
(707) 776-6998
David Cook, Christopher Cook
Donald Schrader
Gil Medrano, Jr.
www.dccert.org/2244
CERTIFICATION #2244
CA LICENSE 949796
AUTO BODY
American Canyon
Collision Center
(707) 341-6953
CABINETS
All Weather Heating
& Air Conditioning Inc.
Joel Ramos Diaz
Josue Rodriguez
115-A Klamath Ct
American Canyon
www.dccert.org/1541
CERTIFICATION #1541
CA LICENSE 246220
www.dccert.org/1166
CERTIFICATION #1166
CA LICENSE 835584
CARPET & UPHOLSTERY
CLEANING
JC Carpet & Upholstery
Cleaning
(707) 200-1335
Jorge Clara
www.dccert.org/2245
CERTIFICATION #2245
www.dccert.org/1397
CERTIFICATION #1397
CA LICENSE 83178
CONCRETE CONTRACTOR
California Concrete
Pump Pros
(707) 200-1316
Charles Lee
www.dccert.org/2133
CERTIFICATION #2133
CA LICENSE 898584
11
CONCRETE - DECORATIVE
Kodiak Construction
(707) 200-4165
David Figueroa
www.dccert.org/2319
CERTIFICATION #2319
CA LICENSE 708098
CONTRACTOR - REMODELING
& ADDITIONS
(510) 250-7165
Brian Ramirez
www.dccert.org/2271
CERTIFICATION #2271
CA LICENSE 905281
GARAGE DOORS
JC Garage Door Center
(707) 968-7930
Juan Caballero
405 Railroad Ave, Ste D
Suisun City
www.dccert.org/2100
CERTIFICATION #2100
CA LICENSE 952820
Devine Construction Inc.
(707) 639-8798
Joe Devine
www.dccert.org/1963
CERTIFICATION #1963
CA LICENSE 737223
DENTIST
Larry Porteous Family
Dentistry
(707) 622-5979
Larry Porteous, D.D.S.
Linda Porteous, R.D.H.
972-F Admiral Callaghan Ln
Vallejo
For additional locations go to
the ratings report.
www.dccert.org/156
CERTIFICATION #156
CA LICENSE 29191
(707) 654-4153
www.dccert.org/2380
CERTIFICATION #2380
CA LICENSE 937158
HAIR REPLACEMENT
Peter J. Panagotacos, MD
(415) 742-1973
Dr. Peter J. Panagotacos
2001 Union St, Ste 520
San Francisco
www.dccert.org/248
CERTIFICATION #248
CA LICENSE C36061
HANDYMAN - HOME REPAIR
David Bianchi Home
Repair, Inc.
(707) 574-8968
David Bianchi
www.dccert.org/1420
CERTIFICATION #1420
CA LICENSE 788269
HEARING AIDS
Advanced Instruments
Hearing Aid Center
(707) 728-5985
Eric Stratton
301 Alamo Dr, Ste G, Vacaville
(707) 902-3944
1313 Travis Blvd, Ste C
Fairfield
the ratings report.
www.dccert.org/943
CERTIFICATION #943
HEATING & AIR CONDITIONING
A-1 Guaranteed Heating
& Air, Inc.
(707) 670-3950
Krissy Hiteshew
www.dccert.org/1249
CERTIFICATION #1249
CA LICENSE 719381
INSULATION
Alcal Specialty
Contracting, Inc.
(877) 312-3532
Greg Sutliff
www.dccert.org/2175
CERTIFICATION #2175
CA LICENSE 815286
INSURANCE - HEALTH
& EMPLOYEE BENEFITS
Vantreo Insurance Brokerage
(877) 301-2017
Lynn Wallace, Tim Chanter
Gretchen Langevin
100 Stony Point Rd, Ste 160
Santa Rosa
www.dccert.org/127
CERTIFICATION #127
CA LICENSE 0F69776
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12
C
O
U
N
T
Y
BR Electric
Penny Pinching
Construction & Remodeling
Rick Gudgel
S
O
L
A
N
O
ELECTRIC VEHICLE CHARGING
STATION CONTRACTOR
KITCHEN & BATH CONTRACTOR
Cook’s Kitchen & Bath, Inc.
(707) 901-7940
David Cook, Christopher Cook
www.dccert.org/1166
CERTIFICATION #1166
CA LICENSE 835584
MOVER
Metropolitan Van
& Storage, Inc.
(877) 293-7159
Dennis Paulley
5400 Industrial Way, Benicia
www.dccert.org/9
CERTIFICATION #9
CA LICENSE MTR-0095137
PAVING STONES
CastleLite Block, LLC
PEST CONTROL
Hydrex Pest Control
of the North Bay, Inc.
(877) 312-1293
PLUMBING
Water Heaters Masters, Inc.
(707) 654-4712
Matthew Hechim
www.dccert.org/1740
CERTIFICATION #1740
CA LICENSE 888593
RECORDS MANAGEMENT
Jay Magstadt, John Espinoza
452 Hartz Ave, Danville
(650) 397-2044
4916 El Camino Real, Los Altos
Mike Rhoads
Viking Pavers
(877) 296-0817
Maurosan Milhomem
Jorge Neukirchen
51 Washington Ave, Ste B
Point Richmond
www.dccert.org/1774
CERTIFICATION #1774
CA LICENSE 970281
(877) 312-3527
www.dccert.org/40
CERTIFICATION #40
Metropolitan Van
& Storage, Inc.
(877) 293-7159
Dennis Paulley
www.dccert.org/9
CERTIFICATION #9
ROOFING
Quality First Home
Improvement, Inc.
(877) 297-8594
Gerry Anderson, Gary Kluck
www.dccert.org/1198
CERTIFICATION #1198
CA LICENSE 395597
SHREDDING
Metropolitan Van
& Storage, Inc.
(877) 293-7159
Dennis Paulley
SureShred
(707) 200-1301
Aaron Weiss
Sasha Brencic, Felipe Montanez READ RATING REPORT AT
www.dccert.org/2261
1120 Industrial Ave, Ste 18
Petaluma
CERTIFICATION #2261
www.dccert.org/2132
CA LICENSE 883362
Affordable Roofing
CERTIFICATION #2132
(707) 429-9460
Guy Tigner
(925) 317-6049
www.dccert.org/1902
CERTIFICATION #1902
CA LICENSE 974983
Roofmasters / Bird Control
Services
www.dccert.org/1233
CERTIFICATION #1233
CA LICENSE 875772
www.dccert.org/9
CERTIFICATION #9
SIDING CONTRACTOR
Best Exteriors
Construction, Inc.
(877) 691-4624
Irina Motronchik
Alex Motronchik
www.dccert.org/1859
CERTIFICATION #1859
CA LICENSE 923505
S
O
L
A
N
O
Quality First Home
Improvement, Inc.
(877) 297-8594
C
O
U
N
T
Y
Gerry Anderson, Gary Kluck
www.dccert.org/1233
CERTIFICATION #1233
CA LICENSE 875772
+
13
TERMITE CONTROL
WINDOW COVERINGS
Redwood Empire Termite
& Pest Control
Creative Window
Fashions, Inc.
(707) 654-4593
(707) 408-2914
Brandy Straub
Duane Vos
5755 Redwood Dr, Ste 100
Rohnert Park
the ratings report.
www.dccert.org/1766
CERTIFICATION #1766
Bongiorno Termite
Control, Inc.
(707) 200-1318
Andrew Bongiorno
www.dccert.org/1942
CERTIFICATION #1942
CA LICENSE OPR-11367
TOWING - COMMERCIAL
www.dccert.org/1705
CERTIFICATION #1705
CA LICENSE 823449
WINDOWS
Contractors, Inc.
(707) 659-6056
Jason Castro
www.dccert.org/1802
Ramirez Tow
(707) 277-1913
CERTIFICATION #1802
Kathy Ramirez, Steve Ramirez
1502 Humphrey Dr, Suisun City CA LICENSE 408406
www.dccert.org/2197
CERTIFICATION #2197
CA LICENSE 21678
Reminder Notes:
S
O
L
A
N
O
C
O
U
N
T
Y
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14
Diamond Certified Expert Contributors
Helpful Expertise from Owners of Top Rated Companies
If you’re like most savvy consumers, you look for expert tips to help you
make good decisions concerning your home, auto, health and professional
needs. So, we asked Diamond Certified company owners to contribute their
specialized industry expertise to help you. On the next page, we’ve included
just a few of these expert tips. You can easily access the full articles and
the 1,000+ expert tips, articles, and videos from other Diamond Certified
company owners at www.diamondcertified.org. Just click the “Expert Advice”
tab on the top menu bar.
Visit the web address at the
bottom of each tip to see more.
Expert tips are the opinions of Diamond Certified managers who have industry experience. Opinions and readers’
interpretation of them will differ, so we do not provide you with an assurance that any given tip is accurate.
Go to www.diamondcertified.org and click on Expert Advice for more videos and tips.
15
16
Kevin Oliva
Mikki Cardoza
Owner, California Dreaming Construction
Owner, MikkiMoves Real Estate, Inc.
Remodeling Insight
When planning your first home
remodeling project, a good way
to prepare is to gain insight from
others who have been through the
process before. Talking to friends
or family members who have
experienced a remodeling project
firsthand will help you develop
realistic expectations and avoid
beginner’s mistakes.
Real Estate Contingencies
Contingencies are a critical part
of any real estate agreement
because they protect a buyer
from becoming locked into
a contract against their will.
Typically, a buyer’s contingencies
will be included in their offer; if
accepted, the buyer retains the
right to cancel the contract if the
contingencies aren’t met.
To read full article and more, visit:
www.dccert.org/kevinoliva
www.dccert.org/mikkicardoza
Dr. Daniel Pestana
Joe Matthews
President, Daniel R. Pestana, DDS
General Manager, Schicker Luxury Shower Doors, Inc.
Gum Disease Prevention
Gum disease is a widespread
problem, due in part to its
surreptitious nature. Not only is
it hidden beneath the cheeks,
there’s often little to no pain
associated with it, which enables
it to progress unchecked. That’s
why routine dental exams are
crucial, as they give your dentist
a chance to identify early signs.
Shower Door Design
One consideration for a new
shower enclosure is door design
and orientation. In smaller bathrooms where toilets or vanities
present obstacles, a swinging door
may not work, in which case a sliding door may be best. Fortunately,
sliders can be custom-designed, and
they can even be curved to accommodate a round bathing area.
www.dccert.org/drdanielpestana
www.dccert.org/joematthews
Go to www.diamondcertified.org and click on Expert Advice for more videos and tips.
Diamond Certified Expert Contributors

Napa County - Diamond Certified

Transcription

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