Door to Door - Brend Tours

Transcription

Door to Door - Brend Tours
April-August 2016
Door
to Door
Home Collection
Service
April-August 2016
Welcome to Brend Tours
Door
to Door
Choosing your holiday
Home Collection
Service
Brend luxury coach holidays are simply
the easiest way to see all the West Country
has to offer, including its finest hotels.
Brend Hotels
AA Hotel Group of The Year 2015/2016
We are the West Country’s leading family-owned hotel group. With eleven
superb three and four star hotels throughout Devon and Cornwall, we pride
ourselves on providing the finest standards of comfort, cuisine and service.
We guarantee you’ll feel the warmest of welcomes with the best hotel
experience the West Country has to offer.
With our Door to Door Home Collection Service we ferry you in style and
comfort to the Brend Hotel of your choice. During your stay, we’ll take you
on half or full day excursions to some of the South West’s most magical
attractions. You will be free to take in the spectacular scenery, discover
country markets, golden beaches and indulge in traditional cream teas.
We promise you an unforgettable holiday experience and, when it’s all over,
we will drive you home again. Perfect.
Since every Brend Tour Holiday includes breakfast and dinner, wonderful
food is a big part of your holiday experience. Every one of our hotels is
renowned for serving fine food, crafted by the West Country’s top chefs
using the freshest of ingredients.
What if I want
to bring my car?
You are free to drive yourself
to your hotel, then relax and
let our driver escort you for
the remainder of your holiday.
Discounts will be given on the
full brochure price only.
Contents
Welcome to Brend Tours
2-3
Choosing your holiday couldn’t
be easier. Each hotel has its own
information section highlighting
the dates, prices and departure
areas of all available holidays.
Simply choose the hotel and
activities that suit you best. All
holidays include dinner, bed &
breakfast, as well as travel from
your chosen area and excursions.
Your door to Brend Tour
4-5
Collection Area Postcodes
6-8
Sit back and relax with Brend Tours
Brend Tour Price Guarantee
✓ Family run business with over 40 years’ experience
You’re always guaranteed our lowest price
✓ Door to Door Home Collection Service with luggage handling
✓ Stay in our award-winning luxury hotels and enjoy our VIP treatment
✓ Exceptional quality and value
✓ Friendly service with a high standard of customer care
✓ Excursions included in the price of the holiday
With Brend Tours you need never worry that someone on your trip
has paid significantly less for their holiday than you.
✓ Experience fine dining in style
✓ Friendly local drivers
*This excludes all other discounts applicable. eg early booking or newcomer.
2
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Bonus Points 9
Excursions
10-11
The Imperial Hotel
12-13
The Park Hotel
14-15
The Royal Hotel
16-17
The Royal & Fortescue
18-19
The Victoria Hotel
20-21
The Belmont Hotel
22-23
The Royal Duchy Hotel
24-25
Booking Conditions 26
General Information
27
If the price of your holiday is reduced after you have booked
we will automatically pass on the same savings to you.*
Therefore, to avoid disappointment, we suggest you book early
in the safe knowledge you will never be paying more if your tour
is reduced in price.
✓ Luxury coach travel
2
How do I choose
a holiday?
Brend Tours
3
April-August 2016
Your door to Brend Tour
Door
to Door
Home C
o
Door to Door Home Collection Service
llection
Service
At the start of your holiday one of our luxury fully air conditioned mini-buses
with easy access will collect you from your own front door and ferry you and
your luggage to the coach. Then on your return the mini-bus will be waiting
ready to transport you and your luggage back home again.
The majority of our customers are on the connecting mini-bus for no longer
than 2 hours. However, occasionally if we do not have the customer numbers
from your area, a personal mini bus will collect you and any other passengers
for the entire journey. We realise this is not ideal to some of our customers,
however, we offer this as an alternative to cancelling your holiday.
Image to be shot
Image to be shot
Image to be shot
We pick you up
and bring you back
to your front door
If you require any clarification on this please ring Nigel on 08455 760 760.
1
Departure day
How you can help us
Please be ready to depart
when our driver arrives.
Be sure to complete your
household safety and security
checks before the departure
time we’ve given you, and have
your cases ready at the front
door. Please help us in trying
to avoid any unnecessary
delays which may keep your
fellow passengers waiting.
Sit back in the comfort of your home, relax and wait for our Brend Tour
driver to ring your doorbell. You will be informed of your departure time
from home 1 week prior to departure.
2
Total luggage handling service
We take care of your luggage, from home collection until hotel room arrival.
3
Mini-bus transfer to coach
Subject to numbers travelling, our mini-buses will have to collect
passengers at other local addresses before taking you to your area coach.
4
Meeting your coach
You will then be taken to your coach which will be waiting to start you on
your onward journey.
Our area coaches will take you to the transfer point, where you and your
luggage will then be transported to your hotel coach for the final part of
your journey.
5
Arrive at your hotel
On arrival at your chosen hotel, you will be greeted by a member of the
management team. Refreshments will be provided whilst your cases
are being taken to your room.
4
4
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Luxury Coaches
To make your journey more enjoyable all our coaches have:
✓ Full air conditioning and thermostatic heating and ventilation
✓ Air suspension with front step kneeling device for easy access
✓ Toilet / Washroom
✓ Curtains and double glazing
✓ Hot and cold drinks facilities
Coaches are environmentally friendly:
1 coach = 20 cars on the road
Brend Tours
5
April-August 2016
Collection Area Postcodes
Booking couldn’t
be easier
Swindon
Rochester
Reading
Bath
Redhill
Guildford
Canterbury
Taunton
Tonbridge
Find your postcode
within the Area Boxes
There are five departure areas
(four on this spread and one
on the next page). Firstly you
need to find your area, then
your postcode within this
area. Now, simply browse
the brochure and check the
departure dates for your area.
What to do if your
postcode is not listed?
We are adding new postcodes
all the time, so if yours is not
listed please ring our Travel
Centre on 08455 760 760 and
speak to one of our Travel
Advisors who will be happy
to help you with your query.
Ring our Travel Centre
on 08455 760 760
Warrington
CT1, CT2, CT5, CT6, CT7, CT8, CT9, CT10, CT11, CT12
ME / BR
ME1, ME5, ME6, ME7, ME8, ME9, ME10, ME13, ME14, ME15, ME16, ME17, ME18,
ME19, ME20, BR3, BR6
RH / CR
RH1, RH2, RH3, RH4, RH8, RH9, CR3, CR5, CR6, CR8
TA / DT
TA1, TA2, TA3, TA11, TA12, TA13, TA14, TA15, TA17, TA19, TA20, TA21, DT9, DT10
SK1, SK2, SK3, SK4, SK5, SK6, SK7, SK8, SK9
CW / DY
CW1, CW2, CW3, CW4, CW5, CW7, CW9, CW10, CW11, CW98, DY2, DY3, DY6,
DY8, DY9, DY13
Worcester
ST / WA
ST1, ST2, ST3, ST4, ST5, ST6, ST7, ST11, ST12, ST15, ST16, ST17, ST18, ST19,
ST20, ST21, ST55, WA13, WA14, WA15, WA16
Gloucester
WS
WS1, WS2, WS3, WS4, WS5, WS6, WS9, WS10, WS11, WS12, WS56, WS58
WV
WV1, WV2, WV3, WV4, WV5, WV6, WV7, WV8, WV9, WV10, WV11, WV12, WV13,
WV14, WV16
B
B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12, B13, B15, B16, B17, B18,
B19, B20, B21, B22, B23, B29, B30, B31, B32, B42, B43, B44, B62, B63, B64,
B65, B66, B67, B68, B69, B70, B71, B72, B73, B74, B75, B77
WR
WR1, WR2, WR3, WR4, WR5, WR7, WR8, WR9, WR10, WR12, WR14
GL
GL1, GL2, GL3, GL4, GL5, GL6, GL8, GL9, GL10, GL11, GL12, GL13, GL19, GL20,
GL50, GL51, GL52, GL53, GL54, GL56
KT7, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20,
KT21, KT22, KT23, KT24, TN4, TN13, TN14, TN15, TN16, TN30
GU
GU1, GU2, GU3, GU4, GU5, GU7, GU9, GU10, GU11, GU12, GU13, GU14, GU15,
GU16, GU17, GU18, GU19, GU21, GU22, GU23, GU24, GU29, GU45, GU46,
GU47, GU51, GU52, GU55, GU95
RG
BS
BS1, BS2, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS16, BS20, BS21, BS22,
BS23, BS24, BS25, BS26, BS27, BS29, BS32, BS34, BS35, BS36, BS37, BS48,
BS49, BS80, BS98, BS41, BS99
TA
TA1, TA2, TA6, TA7, TA8, TA9
Walsall
Birmingham
Bristol
KT / TN
Taunton
RG21, RG22, RG23, RG24, RG25, RG27, RG28, RG29,
SP / SN
SP1, SP2, SP3, SP4, SP5, SP6, SP8, SP9 SP10, SP11, SN12, SN13
BA / TW
BA1, BA2, BA5, BA7, BA8, BA9, BA10, BA11, BA12,
BA13, BA14, BA15, BA16, BA20, BA21, BA22, TW17, TW18, TW20
Southampton
Bournemouth
Exeter
Dorchester
• Payment method for deposit
Departure Area Code A
Brighton
Sheffield
NG
NG1, NG2, NG3, NG4, NG5, NG6, NG7, NG8, NG9, NG10, NG11, NG12, NG15, NG17,
NG18, NG19, NG20, NG21, NG24
DE / S
DE1, DE3, DE7, DE12, DE13, DE15, DE21, DE22, DE23, DE24, DE55, DE56,
DE72, DE73, DE74, DE99, S18, S20, S21, S25, S26, S40, S41, S42, S43, S44,
S45, S49, S60
LE
LE1, LE2, LE3, LE4, LE5, LE6, LE7, LE8, LE9, LE10, LE11, LE12, LE13, LE14, LE15,
LE16, LE17, LE18, LE19, LE65, LE67
Worcester
CV
CV1, CV2, CV3, CV 4, CV5, CV6, CV7, CV8, CV10, CV11, CV12, CV23, CV31,
CV32, CV34, CV35, CV47
Gloucester
B
B14, B25, B26, B27, B28, B30, B31, B33, B34, B36, B37, B38, B40, B45, B46,
B47, B48, B60, B61, B77, B80, B90, B91, B92, B93, B94, B95, B97, B98
WR / TA
WR1, WR2, WR3, WR4, WR5, WR7, WR8, WR9, WR10, WR12, WR14, TA1, TA2,
TA6, TA7, TA8, TA9
GL
GL1, GL2, GL3, GL4, GL5, GL6, GL8, GL9, GL10, GL11, GL12, GL13, GL19, GL20,
GL50, GL51, GL52, GL53, GL54, GL56
BS
BS1, BS2, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS15, BS16, BS20,
BS21, BS22, BS23, BS24, BS25, BS26, BS27, BS29, BS31, BS32, BS34, BS35,
BS36, BS37, BS41, BS48, BS49, BS80, BS98, BS99,
Portsmouth
Derby
• Deposit £75 per person
Nottingham
Leicester
•D
eparture area
and postcode
Departure Area Code D
• Names and addresses
of all in your party
BN
BN1, BN2, BN3, BN5, BN6, BN7, BN8, BN9, BN10, BN11, BN12, BN13, BN14, BN15,
BN16, BN17, BN18, BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27,BN41,
BN42, BN43, BN44, BN45, BN50, BN51, BN52, BN88, BN99
• Any special requests
or requirements
PO
PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11, PO12, PO13,
PO14, PO15, PO16, PO17, PO18, PO19, PO20, PO21, PO22
Isle of Wight: PO30 - PO41 (pick up from mainland)
SO
SO4, SO14, SO15, SO16, SO17, SO18, SO19, SO30, SO31, SO40, SO41, SO43,
SO45, SO50, SO51, SO52, SO53
BH / DT
BH1, BH2, BH3, BH4, BH5, BH6, BH7, BH8, BH9 BH10, BH11, BH12, BH13,
BH14, BH15, BH16, BH17, BH18, BH19, BH20, BH21, BH22, BH23, BH24, BH25,
BH31, DT1, DT2, DT3, DT4, DT6, DT7, DT8, DT9, DT11
EX / TN
EX1, EX2, EX3, EX4, EX5, EX6, EX7, EX8, EX9, EX10,
EX11, EX12, EX13, EX14, EX16, EX20, EX24, TN4, TN30, TN39, TN40
6
SK
Crewe
Dudley
CT
• Choice of holiday and hotel
6
M1, M2, M3, M4, M5, M6, M7, M8, M11, M12, M13, M14, M15, M16, M17, M18,
M19, M20, M21, M22, M23, M30, M31, M32, M33, M34, M40, M41, M50, M60,
M99, M90
Wolverhampton
Departure Area Code N
Departure Area Code I
M
Stoke-on-Trent
Please remember to have the
following details to hand:
• By making a booking
with us, you agree to our
Terms and Conditions
(see page 26)
Manchester
Stockport
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Birmingham
Dudley
Bristol
Taunton
Brend Tours
7
April-August 2016
Collection Area Postcodes
Bonus Points & Recommend a Friend
Departure Area Code B
CB
CB1, CB2, CB3, CB4, CB5, CB21, CB22, CB23, CB24
MK
MK1, MK2, MK3, MK4, MK5, MK6, MK7, MK8, MK9, MK10,
MK11, MK12, MK13, MK14, MK15, MK16, MK17, MK18,
MK40, MK41, MK42, MK43, MK44, MK45
SG
SG1, SG2, SG4, SG5, SG6, SG7, SG15, SG16, SG17, SG18
AL / HA
AL1, AL2, AL3, AL4, AL5, AL7, AL9, AL10, HA4, HA5, HA6
WD / LU
WD3, WD4, WD5, WD6, WD7, WD17, WD18, WD19, WD23,
WD24, WD25, LU1, LU2, LU3, LU4
HP / TA
HP1, HP2, HP3, HP8, HP9, HP10, HP11, HP12, HP13,
HP14, TA1, TA2, TA6, TA7, TA8, TA9
OX
OX18, OX19, OX29, OX1, OX2, OX3, OX4, OX7, OX9, OX10,
OX11, OX12, OX13, OX14, OX28, OX33, OX39, OX44, OX49
UB
UB2, UB3, UB4, UB7, UB8, UB9, UB10, UB11
RG / TW
RG1, RG2, RG4, RG5, RG6, RG7, RG8, RG9, RG10, RG12,
RG14, RG17, RG18, RG20, RG30, RG31, RG40, RG41,
RG42, RG45, TW5, TW6, TW14, TW15, TW19
SN / GL
SN1, SN2, SN3, SN4, SN5, SN6, SN7, SN13, SN14, SN15,
SN16, SN25, SN26, GL6, GL9, GL53, GL54
SL
SL1, SL2, SL3, SL4, SL6, SL8, SL9, SL10, SL95
BS
BS1, BS2, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS15,
BS16, BS20, BS21, BS22, BS23, BS24, BS25, BS26, BS29,
BS30, BS32, BS34, BS35, BS36, BS37, BS41, BS48, BS49,
BS80, BS98, BS99
Cambridge
Milton Keynes
Gloucester
Bristol
Luton
St Albans
Hemel Hempstead
Swindon
Bonus Points
Brend Tours Coach Holidays Bonus Card is operated on
a points basis. You will receive one point for every £1.00
of your tour cost. Bonus points are acceptable for all
bookings and will be awarded to the person making
the bookings only.
Points are non-transferable and cannot be exchanged
for cash - you must inform the Travel Centre if you wish
to use your bonus points at the time of booking.
To know how many points you have, please
contact the Travel Centre on 08455 760 760.
Bonus points will be awarded after your stay
and can be redeemed as shown in table.
Reading
Taunton
Bottle of wine in your room
on arrival
500
£10 discount off a holiday
points
800
points
Bottle of house Champagne
in your room on arrival
1000
£20 discount off a holiday
2000
Upgrade to a deluxe room at
a four star hotel for 1 person
5000
Free winter holiday in a
three star hotel for 1 person
7500
Free winter holiday in a
four star hotel for 1 person
points
Find your postcode within the Area Boxes
Ring our Travel Centre on 08455 760 760
There are five departure areas (1 on this page and 4
on pages 6-7). Firstly you need to find your area, then
your postcode within this area. Now, simply browse the
brochure and check the departure dates for your area.
Please remember to have the following details to hand:
What to do if your postcode is not listed?
• Departure area and postcode
points
• Choice of holiday and hotel
• Payment method for deposit
• Deposit £75 per person
• Names and addresses of all in your party
• Any special requests or requirements
• By making a booking with us, you agree to our
Terms and Conditions (see page 26)
The Door to Door Home Collection Service only commences at street level and any customers living in multi or high-rise
accommodation should be prepared to meet the driver with their luggage at street level (e.g. the foyer of flats).
Due to luggage limitations we must be made aware of any large, bulky or unusual items you intend to take
with you. Failure to do so may result in us refusing to take these items. If you are bringing a motorised
scooter your travel companion must be able to take it apart and put it on the mini-bus/coach.
8
400
Free daily newspaper of your choice
points
points
Important notes regarding home pick-ups:
8
50
points
points
Booking couldn’t be easier
We are adding new postcodes all the time, so if
yours is not listed please ring our Travel Centre on
08455 760 760 and speak to one of our Travel Advisors
who will be happy to help you with your query.
Brend Coach Holidays Bonus Points
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Recommend a friend and
receive money off vouchers
To qualify for the above offer, the Travel Centre must
be informed of your friends name and address. We
will then send them out our current brochure. Once
they have booked a holiday from our current brochure
and enjoyed our hospitality, you will then recieve
a complimentary voucher. Please note - only one
voucher can be redeemed per tour.
Brend Tours
9
April-August 2016
North Devon Excursions
Cornwall Excursions
From The Imperial, The Park, The Royal and The Royal & Fortescue Hotels
Sunday
Monday
Tuesday
Arrival day
Castle Hill House and Gardens
Free day to explore Barnstaple
We pick you up from your front door
and transport you down to the hotel
taking all the stress away from you.
You arrive at the hotel to be greeted
by a member of the management.
Once you have settled in enjoy a
delicious dinner.
On your first day we take you to
Castle Hill where after refreshments
you will be given a talk on the history
of the Fortescue Family and the
magnificent gardens. Afterwards you
have a chance to wander around
the gardens or just sit and relax and
enjoy the view. A light lunch will be
served before your journey back to
the hotel.
A free day for you to do your own
thing. Relax in the lounge, take a
stroll along the path of the river Taw
or visit the town centre which today
is holding its local pannier market.
Wednesday
Thursday
Friday
Tapeley Park and Coastal Views
Arlington Court House and Gardens
Departure day
From The Royal Duchy
Lost Gardens Of Heligan
Coast and Countryside
National Maritime Museum
Unveiled in 1992 from under
decades of overgrowth, the Lost
Gardens have been restored to their
former glory. Discover romantic
Victorian Gardens along winding
paths. There are many different
types of gardens for you to explore
from the exotic outdoor jungle to the
Italian gardens.
Cornwall has some of the most
beautiful coastline in the country
which you will see today. Your views
will be heightened from the coach
allowing you to enjoy all the glory
that the Cornish coastline has to
offer.
This award winning museum has 15
galleries over five floors beautifully
illustrating the past, present and
future of this island nation. From the
vikings through to the search and
rescue services you can see it all
with the aid of interactive displays.
South Devon Excursions
From The Victoria and Belmont Hotels
Killerton House
Leave the hotel late morning to
visit this historic house. Built in the
1700’s you will be given a guided
tour of the ground floor by the
present owner Hector Christie who
will also tell you about the history
of the family. Whilst there you will
also receive a packed lunch with our
compliments. Afterwards you will be
taken to see some of our stunning
coastline.
10
10
North Devon - Excursions
A National Trust property on the
edge of Exmoor housing a collection
of treasures for all tastes collected
over several generations. Inside the
cosy rooms purvey a homely, family
atmosphere. The Carriage Museum
in the stables has a vehicle for every
occasion. Currently on loan from
the Houses of Parliament is the
Speaker’s State Coach, a gilded
carriage with over 300 years of
history.
Buckfast Abbey and Dartmoor
Sadly it’s time to say goodbye. We
hope you enjoyed your stay with us
and we look forward to welcoming
you to Brend Tours again.
This National Trust 18th century house has a first floor
exhibition of costumes as well as other rooms for you to
explore. Walk the eighteen acre gardens with an unusual
range of trees, shrubs, and wonderful herbaceous
borders to peruse. There is also a Victorian laundry, ice
house, bear hut and chapel.
Cornwall & South Devon - Excursions
At Buckfast, visitors can see the great Abbey church
with its many art treasures rebuilt on its medieval
foundations by the monks themselves. The Abbey
church, grounds and other facilities are all open
including 3 unusual shops selling Abbey products, an
excellent restaurant and exhibition.
Brend Tours
11
April-August 2016
★★★★
The Imperial Hotel
Barnstaple
5 nights from
£580*
*Prices include Door to Door pick-up
Barnstaple
“Classic luxury
overlooking the
banks of the
river Taw”
Extraordinary charm,
friendliness and quality
Sa mple Menu
Roasted Tomato Soup
Spinach & crème fraiche
Duck, Orange & Pine Nut Salad
Dressed leaves & a beehive honey
and pink pepper vinaigrette
Carpaccio of Sweet Ripe Delmonte Pineapple
Rhubarb, mango and paw paw compote
Wood Smoked Scottish Salmon
Citrus fruits, herb salad and citrus mayonnaise
Vegetable Consommé
Bean sprouts
Full of period character and charm, The Imperial
Hotel combines the timeless elegance of a
traditional townhouse hotel, with first-class service
and all the comfort of a fabulous four star hotel.
It’s the perfect place to relax and enjoy everything
that Barnstaple and North Devon has to offer.
★★★★★
Lemon Sole Goujons
Caper berry dressing
or
Mango & Papaya Sorbet
★★★★★
The Imperial Hotel ★★★★
•Fine cuisine
•Views over the River Taw
•Lovely riverside stroll
•A short level walk to the town centre
•Complimentary use of the leisure facilities
at our Barnstaple Hotel (transportation not included)
•Lift access to all floors
• Door to Door Home Collection Service
Excursion Highlights
• Visit the beautiful Castle Hill
House and Gardens
• Coastal tour of north Devon
• Visit historical buildings
Arlington House in Exmoor &
Tapely Park at Instow
Rosemary Roasted Leg of Lamb
Griddled pear & spiced red wine jus
Pan Fried Mignons of Pork
Toasted walnuts, red onion jam and Stilton cream
Sirloin Steak Mardi Gras
Spring onion fritters, glazed cherry tomatoes
and oyster sauce
Paupiettes of Plaice
Shrimp & Pernod velouté garnished with puff pastry
Baked Aubergine & Penne Pasta
Cherry tomatoes and mozzarella cheese
Dauphinoise potatoes, new potatoes with butter & mint,
broccoli florets, batons of carrot perfumed with ginger,
green beans with almonds
★★★★★
Hotel
2015
Quality Inspected
12
12
North Devon - The Imperial Hotel
Date
Nights
Price
Dep Areas
Sun 3rd April
5
£580
A
Sun 17th April
5
£590
D N
Sun 24th April
5
£590
A
B
Sun 15th May
5
£590
A
I
Sun 22nd May
5
£590
D
Sun 29th May
5
£590
A
Sun 5th June
5
£620
A
D
Sun 24th July
5
£620
A
D
Sun 31st July
5
£620
A
Sun 7th August
5
£620
D
I
Sun 21st August
7
£750
A
D
Sun 28th August
5
£650
B
D
B
D
D
N
I
River view supplement £15 per person, per night extra.
★★★★★
Followed by a selection of Desserts
iiii
The Imperial Hotel - 2016
Photos (Top left clockwise)
The Imperial Hotel: exterior, deluxe bedroom,
restaurant, fine cuisine, water feature in the square opposite the hotel,
outdoor dining terrace
Freshly Filtered Coffee and Minted Chocolate
World class golf course
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
13
April-August 2016
★★★
The Park Hotel
Coming in
2016
Summer
The NEW l
Park Hote
Barnstaple
5 nights from
£450*
*Prices include Door to Door pick-up
Barnstaple
“Peace, quiet and
tranquility by
the park & river”
A calming atmosphere
with beautiful park views
Sa mple Menu
Freshly made Soup
Crispy baked bread roll
Chicken Liver Pâté
Panaché salad, melba toast and Cumberland sauce
Overlooking manicured Rock Park and the River
Taw beyond, the Park Hotel is set in one of the
quieter corners of Barnstaple, yet only a short level
walk to the town centre. Everything Barnstaple has
to offer – the shops, the restaurants, the theatre,
the historic pannier market, the Square and Strand
– is right on your doorstep.
The Park Hotel
Classic Prawn Cocktail
Seasonal leaves, Marie rose sauce and granary bread
Sautéed Garlic Mushrooms
Finished with cream and served on a fried croute
Caramelised Red Onion and Goats Cheese Tart
Panache salad with honey and lemon dressing
★★★★★
Roast of the Day
Traditional accompaniments and sauces
2015
Quality Inspected
14
14
North Devon - The Park Hotel
Price
Dep Areas
Sun 3rd April
5
£450
A
B
Sun 10th April
5
£450
A
I
Sun 17th April
5
£475
D
N
Sun 15th May
5
£495
A
I
Sun 19th June
5
£525
A
Sun 3rd July
5
£550
D
Sun 10th July
5
£550
B
Sun 7th August
5
£550
D
I
Sun 28th August
5
£550
A
B
D
N
N
In and around Barnstaple
• Barnstaple Heritage Centre
• Museum of Barnstaple
and North Devon
• The Queen’s Theatre
• Barnstaple Pannier Market
Pan Fried Pork Loin Steak
Apple and celeriac mash and sage gravy
Pan fried Duck Breast
Boulangère potato, cherry and port jus
(v) Mixed Nut and Apricot Roast
Sautéed mushrooms, tomato and herb sauce
(v) Poached Four Cheese Ravioli
Served with a herb cream
Served with a selection of seasonal vegetables
★★★★★
Followed by a selection of Desserts
★★★★★
Hotel
Nights
Pan fried Stuffed Supreme of Chicken
Brie and cranberries
Freshly Filtered Coffee and Minted Chocolate
iii
Date
Grilled Duo of Fish
Wilted spinach and a white wine and mussel cream
★★★
•Views over the park and river, with lovely riverside stroll
• Minutes’ level walk from the town centre
• Door to Door Home Collection Service
•New hotel development opening in Summer 2016 offering
new rooms, high speed WiFi, a new lift, a fitness suite
and a completely redesigned terrace bar and lounge
• Updated modern rooms with air con, 40” TV with SKY
The Park Hotel - 2016
Photos (Top left clockwise)
The Park Hotel: exterior, Artists impression of the new development,
superior bedroom, fine cuisine,
The River Taw adjacent to the hotel, lounge.
World class golf course
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
15
April-August 2016
★★★
The Royal Hotel
Bideford
5 nights from
£450*
*Prices include Door to Door pick-up
Bideford
“A stylish regency
hotel in a lovely
riverside location”
A peaceful atmosphere
with beautiful views
Sa mple Menu
Soup of the Day
Freshly baked roll
Creamy Garlic Mushrooms
Herb And Gruyère Cheese with Toasted Ciabatta
The Royal’s Prawn Cocktail
Fresh Crisp Salad Smothered in a Rich Marie Rose Sauce,
served with Granary Bread
Chicken Liver Parfait
with a Sharp Apple Jelly and Melba Toast
Juicy Honeydew Melon
Feta Cheese, Cured Ham, Marinated Cherry Tomatoes
Expect the warmest of West Country welcomes
at Bideford’s finest hotel, The Royal. Luxurious,
cosy and friendly, this hotel is the perfect place
for a peaceful and relaxed stay in North Devon.
When you return from your travels, the hotel
is the perfect place to relax with a drink and
sample some delicious local cuisine.
In and around Bideford
• Pannier market & many
quirky shopping lanes
• Atlantic Shopping Village
• Tarka Trail - great for walking
& cycle enthusiasts
• RHS Rosemoor & Tapely
Gardens close by
Price
Dep Areas
Sun 3rd April
5
£450
A
B
Sun 10th April
5
£450
A
I
Sun 1st May
5
£495
A
D
Sun 5th June
5
£525
A
D
Sun 31st July
5
£550
A
D
★★★★★
Followed by a selection of Desserts
★★★★★
2015
Nights
Roast of the Day
Traditional accompaniments and sauces
Braised, Pressed Pork Belly
Caramelised Apple, Calvados Jus
Butternut Squash Gnocchi
with a Puff Pastry Top
Butternut Squash Gnocchi
Finished with Sage & Fresh Parmesan
Traditional West Country Smoked Fishcakes
on a bed of Seasonal Salad Leaves
Pan Fried Chicken Breast
with a Spanish Chorizo & Tomato Sauce,
dressed with Olive Tapenade
Daily Chefs Special
Chef’s Nut Roast
Tomato Confit, Roast Garlic, Gruyere Cheese,
Red Wine Sauce
Freshly Filtered Coffee and Minted Chocolate
iii
Hotel
Date
★★★★★
The Royal Hotel ★★★
•First class cuisine
•Close to Bideford town centre
•Next to the river and quayside
•Complimentary use of the leisure facilities
at our Barnstaple Hotel (transportation not included)
•Lift access to all rooms
•Door to Door Home Collection Service
• Complimentary lunch at The Royal & Fortescue
Hotel on your free day in Barnstaple
The Royal Hotel - 2016
Photos (Top left clockwise)
The Royal Hotel: exterior, refurbished deluxe bedroom, lounge, fine cuisine,
Bideford old bridge adjacent to the hotel, view of Bideford new bridge from the quay, restaurant.
World class golf course
Quality Inspected
16
16
North Devon - The Royal Hotel
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
17
April-August 2016
★★★
The Royal & Fortescue Hotel
Barnstaple
5 nights from
£475*
*Prices include Door to Door pick-up
Barnstaple
“Three restaurants,
a lounge bar and
all the shops on
your doorstep”
A sophisticated luxury hotel
at the heart of barnstaple
Sa mple Menu
Chicken Liver Pâté, Apricot and Orange Marmalade
Endive salad, mustard dressing, chunky toasts
Fried Thai Style Fish Cakes
Spring onion and chilli salad, soy noodles with toasted
sesame, fresh lime mayonnaise
Potted Prawn and Salmon Mayonnaise
Dill and lemon, gem lettuce and pickled cucumber,
Ciabatta toast
Caramelised Pear, Crumbled English Stilton
Watercress and rocket, smoked bacon, walnuts,
honey dressing
Compressed Ham Terrine
Green leaf and red onion salad, homemade mustard Piccalilli,
Granary bread
Once a traditional coaching inn, the hotel retains
much of its character whilst offering all the comforts
of a modern hotel. Situated right in the heart of
Barnstaple, The Royal & Fortescue is superbly
placed for those who want to make the most
of the town centre with its shops, cafés, pannier
market and theatre just a few steps away.
Date
Nights
Price
Dep Areas
Sun 3rd April
5
£450
A
B
Sun 10th April
5
£450
A
I
Sun 17th April
5
£475
D
N
Sun 24th April
5
£475
A
B
Sun 24th July
5
£550
A
D
D
★★★★★
The Royal & Fortescue Hotel ★★★
•Original character and charm with modern facilities
•Double glazing and air conditioning units in most
bedrooms
•Lovely riverside walks
•Lift access to all floors
•Complimentary use of the leisure facilities
at our Barnstaple Hotel (transportation not included)
•Door to Door Home Collection Service
The Royal & Fortescue Hotel - 2016
Coffee lounge
Relax in the Royal & Fortescue’s
sumptuous surroundings with
their numerous bustling lounge
areas. Why not treat yourself
to a cafe latte and a slice of
moist carrot cake? There is an
extensive menu to suit all tastes.
Open from 8.00am until 5.00pm.
Seven Hour Braised Lamb Shoulder
Puy lentils with spring vegetables, red wine jus
Lemon Pepper Chicken
Garlic roasted baby onions and potatoes, veal jus
and truffle oil
Pan Fried Fillet Of Hake
Creamed potato, white wine broth, shelled mussels, saffron
Confit Beef
Fried cabbage with potato and bacon, red wine
and mushroom jus
Grilled Pork cutlet
Honey glazed apple, sage croquette, calvados cream
Saffron risotto
Butternut squash and zucchini, shaved Parmesan,
rocket and truffle oil (v)
★★★★★
Followed by a selection of Desserts
★★★★★
iii
Hotel
2015
Photos (Top left clockwise)
The Royal & Fortescue Hotel: exterior, superior bedroom, foyer,
The Town Square, Daily Carvery, Coffees from The Coffee House, Lord Fortescue Restaurant.
Freshly Filtered Coffee and Minted Chocolate
Quality Inspected
18
18
North Devon - The Royal & Fortescue Hotel
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
19
April-August 2016
★★★★
The Victoria Hotel
Sidmouth
5 nights from
£770*
*Prices include Door to Door pick-up
“Indulge in the
indoor and outdoor
heated swimming
pools and spa”
Outstanding luxury hotel
on the south devon coast
Sa mple Menu
Courgette and Squash Soup
Chive Oil
Chicken and Black Pudding Terrine
Piccalilli, Cauliflower Puree, Toasted Brioche
Perfectly positioned on Sidmouth’s famous
esplanade, The Victoria provides award winning
cuisine, first class service and hospitality, and
recalls the grand traditions of lavish resort hotels,
whilst offering all the modern conveniences required
by our guests. Set in five acres of manicured
grounds offering truly glorious views of the bay.
The Victoria Hotel
The Victoria Hotel - 2016
Date
Sun 5th June
Nights
Price
5
£770
Dep Areas
A
D
Seaview supplement £15 per person, per night extra.
Home Smoked Mackerel
Potato and Horseradish Salad
Vulscombe Goats Cheese Mousse
Beetroot, Olive, Pine Nuts
★★★★★
Dorset Crab Ravioli
Crab Bisque, Lemongrass Foam
or
Lemon Sorbet
★★★★★
Roast Leg of West Country Lamb
Rosemary and Caper Crust, Roasted Root Veg,
Rosemary Jus
★★★★
•Indoor and outdoor heated swimming pool
•Luxury spa area
•Snooker room
•Lift to all floors
•Easy walk to town centre
•Manicured gardens
•Beauty treatments
• Door to Door Home Collection Service
Sidmouth
Sidmouth
Sidmouth is a Gateway Town
to the Jurassic Coast. Beautiful
gardens, leisurely walks, Regency
history, clean beaches and friendly
shops - it’s all here in this lovely
seaside town. Nestled beneath
majestic red cliffs means it’s not
only picturesque but also enjoys
a very mild climate.
Braised Featherblade of Devon Beef
Mushroom Risotto, Red Wine Jus
Mushroom Risotto
Red Wine Jus
Corn Fed Free Range Chicken Breast
Cabbage Koffman, Tarragon Jus
Charred and Slow Poached Salmon
Leeks, Cabbage, Capers, White Wine Veloute
★★★★★
Followed by a selection of Desserts
★★★★★
Freshly Filtered Coffee and Minted Chocolate
iiii
r
Hotel
Rosette
2015
Silver Award
20
20
2015
Photos (Top left clockwise)
The Victoria Hotel: exterior, sea view bedroom, outdoor pool, The White room’s fine cuisine,
Sidmouth esplanade, lounge, dining room.
Culinary Excellence
South Devon - The Victoria Hotel
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
21
April-August 2016
★★★★
The Belmont Hotel
Sidmouth
5 nights from
£700*
*Prices include Door to Door pick-up
“Victorian splendor
on the sea front
in a picturesque
regency town”
A traditional luxury
seaside hotel in devon
Sa mple Menu
Homemade Gravadlax of Salmon
with a lemon and dill crème fraiche
Pressed Chicken and Thyme Terrine
with tomato relish and olive bread
A former Victorian summer residence, the Belmont
Hotel is a haven of timeless luxury and charm set at
the western end of Sidmouth’s elegant esplanade.
The hotel lounge overlooks the sea, where you can
sit and relax, and the town centre is just a stroll
away along the famous promenade.
The Belmont Hotel
Fowey Mussels
cooked in a garlic, white wine and parsley cream sauce
The Belmont Hotel - 2016
Date
Nights
Price
Dep Areas
Sun 24th April
5
£700
A
B
Sun 7th August
5
£770
D
I
Sun 21st
August
7 night extra.
£925
Seaview
supplement
£15 per person, per
A
D
N
Seaview supplement £15 per person, per night extra.
Green Pea and Mint Soup
with crisp herb croutons
★★★★★
Lobster and Crayfish Tortellini
or
Homemade Beef Consommé with Seasonal Vegetables
★★★★★
Slow cooked Devonshire Loin of Pork
with a cider and treacle glaze, an apple compote, black
pudding and pan jus
★★★★
•Free use of the extensive leisure facilities
at our adjacent Victoria Hotel (see pages 20-21)
• Set in our own glorious grounds and gardens
•Sun terrace
• Fine dining
•Easy level walk into town
•Traditional English service and cuisine
•Lift access to all floors
• Door to Door Home Collection Service
Sidmouth
Excursion Highlights
• Visit Killerton House, a
National Trust 18th century
house and gardens.
• Take a trip to Buckfast Abbey
where you can explore the
ancient church and all its
treasures.
Pan Roasted Lamb Rump
served with wilted spinach, dauphinoise potatoes and a port
and rosemary reduction
Roast Creedy Carver Duckling
with caramelised oranges
Pan Fried Cornish Brill
with a steamed panache of vegetables
and saffron butter sauce
Baked West Country Brie
with a ratatouille of vegetables and pesto dressing
Selection of Vegetables and Potatoes
★★★★★
Choice of Sweets from the Trolley
★★★★★
Selection of Local Cheeses
★★★★★
iiii
Hotel
2015
Quality Inspected
22
22
South Devon - The Belmont Hotel
Photos (Top left clockwise)
The Belmont Hotel: exterior, deluxe bedroom, restaurant,
fine cuisine, Sidmouth view, Jacob’s Ladder, Belmont’s gardens.
Freshly Filtered Coffee and Minted Chocolate
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
23
April-August 2016
★★★★
The Royal Duchy Hotel
Falmouth
5 nights from
£650*
*Prices include Door to Door pick-up
“Mouth-watering
dishes lovingly
crafted by our AA
rosette-winning chefs”
Su mptuous luxury rooms
and exquisite fine dining
The Royal Duchy Hotel - 2016
Sa mple Menu
Wild Mushroom and Tarragon Soup
Situated in an unrivalled location overlooking
Falmouth Bay yet close to the quaint alleyways
and streets of Falmouth. The Royal Duchy offers
the perfect stay for those wishing to relax whilst
enjoying 2 AA Rosette cuisine. The style of cuisine
uses high quality local ingredients, prepared in a
way which combines traditional British recipes with
modern innovations. It has an affinity with the Slow
Food Movement, often with influences drawn from
Asia and the Mediterranean.
iiii
rr
Hotel
Rosettes
2015
Quality Inspected
24
24
2015
Date
Sun 1st May
Nights
Price
5
£650
Dep Areas
A
D
Seaview supplement £15 per person, per night extra.
Roasted Red Pepper Polenta Cake
Sauce vierge
Poached Salmon Terrine
Lemon puree and samphire
Confit Duck
Pickled sultanas and celeriac, light orange dressing
★★★★★
Westcountry Beef Rump
Fondant potatoes, carrot puree and rosemary
Pan Fried Hake
Pea risotto and light bisque sauce
Confit Pork Belly
Caramelised apple and cider jus
Caramelised Onion Tatin
Deep fried goats cheese and black truffle vinaigrette
The Royal Duchy Hotel ★★★★
•Leisure complex with indoor heated pool and sauna
•Lift access to all floors
•Indoor sports including snooker and table tennis
•Beauty salon
•Walking distance to town centre
•Door to Door Home Collection Service
Falmouth
Excursion Highlights
• Day trip to explore
The lost Gardens of Heligan
• Take a tour round the
National Maritime Museum
in Falmouth
Served with a selection of seasonal vegetables
★★★★★
Followed by a selection of Desserts
or
A selection of English Cheese
Grape chutney and crackers
★★★★★
Freshly Filtered Coffee and Minted Chocolate
Photos (Top left clockwise)
The Royal Duchy: exterior, bedroom, outdoor dining terrace, fine cuisine,
cream tea on the terrace, indoor pool, Pendennis restaurant.
Culinary Excellence
Cornwall - The Royal Duchy Hotel
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
Brend Tours
25
April-August 2016
Booking Conditions for Brend Hotels
Why should I read this page?
Because it is very important. Our Trading Charter forms a key part
of our agreement with you and forms the basis of a legally binding
contract between you as the lead name making the booking,
anyone else in your party and us. When you make this booking,
as the lead name you undertake that you have the authority to
accept, and do accept, on behalf of your party the terms of these
booking conditions. This contract is made subject to the terms
of these booking conditions, which are governed by English Law,
and the non-exclusive jurisdiction of the English Courts.
How and when do I make this contract with you?
We welcome you making contact with us by phoning us at
The Travel Centre on 08455 760 760, the contract is made when
your booking is entered on to our reservation system and we
issue a confirmation of booking. We will send you confirmation
of your booking within 21 working days. Please check this
confirmation very carefully to ensure all the information is correct
and tell us of any errors within 7 days of the receipt of your
booking confirmation.
When do I need to pay for my holiday and how much?
A deposit is required at the time of booking and the balance is
payable at the hotel. The only time when we require full payment
beforehand is for Christmas.
Can I change my holiday arrangements?
After we have issued our booking confirmation we will do our
best to accommodate any changes you may want to make but
we cannot guarantee to do so. Any changes must be notified to
us by phone.
Can I transfer my booking to someone else?
You can transfer your booking to someone else provided you give
us reasonable notice. This person must be able to satisfy all the
conditions for the holiday and a change cannot normally be made
less than fourteen days prior to departure.
Third Party Suppliers Terms and Conditions
Our third party suppliers (such as transport provider and attraction
venues) have their own booking conditions or conditions of
carriage, together with their public liability insurance. These
conditions are binding between you and the supplier. In respect
of any injury or loss suffered on third party property, you should
contact the respective supplier.
What do I need to do if I have to complain?
If you have a complaint during your holiday you should tell the
hotel at the earliest opportunity so that they can do their utmost
to resolve the problem immediately. If, on your return from holiday,
you remain dissatisfied you should write within 28 days to Nigel
Maun, Tours Director. In your letter you will need to quote your
booking reference number, destination and departure date. If
you do not tell us at the earliest opportunity about a problem
giving rise to your complaint we cannot take steps to investigate
and rectify it. In deciding how to respond to your complaint we
will take into account the date you first drew the problem to the
attention of our driver or courier or supplier.
Minimum Tour Numbers
It is necessary for there to be a minimum of 20 passengers in
order to operate a tour. If the minimum number is not achieved
the tour may be cancelled no later than two weeks before travel,
and if you have taken cancellation cover out this will be refunded.
How can I cancel my holiday?
You, or any member of your party, may cancel at any time
provided that the cancellation is made by the person who
originally made the booking and is communicated to us by phone.
Subject to our Terms and Conditions in the brochure.
Cancellation Cover/Charge
If you take out cancellation cover with us and cancel your tour
there will be no charge and you will receive your deposit back,
if you satisfy the criteria of the Terms and Conditions. If you have
not taken our cancellation cover you will be charged for the cost
of your holiday minus the deposit as detailed below. Amount of
cancellation charge shown as a % of the holiday price.
Scale of Cancellation Charges
Period before departure within which written cancellation is
received by our Travel Office
More than 42 days
28 to 42 days
14 to 27 days
7-1 3 days’
12-1 day
No charge
Deposit
45% of holiday price
60% of holiday price
100% of holiday price
What happens if you change my holiday?
The arrangements for your holiday will usually have been made
many months in advance. Sometimes changes are unavoidable
26
26
and we reserve the right to make them, most of these changes
are likely to be minor and we will do our best to keep you
informed. We will tell you before your booking is confirmed if
there have been any changes since the brochure was published.
If, after booking and before departure, we make a significant
change to your holiday you will have the option of withdrawing
from the holiday without penalty or alternatively you may transfer
to another holiday.
We do reserve the right to change the specification of the coach.
If you withdraw from the holiday because we have made a
significant change we will try to transfer you to another tour.
Coach seating
Requests for particular seats can be made on most holidays
when booking by asking for front, middle or rear of coach. Your
specific seat number will be given to you by the driver when you
board the coach.
Heath & Safety and Wellbeing on Holiday
Some people may be at risk from discomfort or deep vein
thrombosis (DVT) if they remain immobile on a journey for a long
period of time. If you are planning to undertake a bus or coach
journey of more than 3 hours you should consult your doctor if
you have ever had DVT or pulmonary embolism, a family history
of clotting conditions, cancer or treatment for cancer, a stroke,
heart or lung disease or if you have had major surgery in the
past 3 months. We reserve the right to refuse any booking in
the absence of a doctor’s certificate confirming that you are fit
to travel. During the journey we will provide comfort stops as
frequently as possible. During these stops you are encouraged
to get out of the coach and walk around. Exercise reduces
any discomfort which may be caused by periods of immobility.
During any journey you should not drink alcohol as it leads to
dehydration.
Please note that for Health and Safety reasons our staff are
unable to offer any medical assistance including lifting, moving of
guests other than in the interests of first aid.
Passenger behaviour
We want all our customers to have a happy and carefree holiday.
But you must remember that you are responsible for your
behaviour and the effect it may have on others. If you or any
member of your party is abusive or disruptive or behaves in a
way which, in our reasonable opinion, could cause damage or
injury to others or affect their enjoyment of their holiday, or which
could damage property, we have the right, after reasonable
consideration, to terminate your contract with us. If this happens
we will have no further obligations or liability to you. The coach
driver/representative, is entitled to refuse you boarding if in their
reasonable opinion you are unacceptably under the influence
of drink or drugs or you are being violent or disruptive. If you
are refused boarding on the outward journey we will regard it
as a cancellation by you and we will apply cancellation charges
according to the scale in section 10. If the refusal is on the return
journey we have the right to terminate the contract and will have
no further obligations or liability to you.
No smoking policy
We operate a strict no smoking policy on all of our coaches,
however frequent comfort stops are made especially during
longer journeys.
Pets
We do not allow pets to be taken on our holidays. Registered
Assistance Dogs will normally be accommodated.
Itineraries
Included excursions are detailed on the relevant brochure page
and refunds will not be made for any excursion not taken. We
reserve the right to change the order of all excursions, to suit
weather or traffic conditions prevailing at the time. We also
reserve the right to alter/amend itineraries due to circumstances
beyond our control.
Please bear in mind that there may be some excursions that may
be unsuitable for individual personal requirements. Please discuss
with the Travel Sales staff at the time of booking as to suitability
Special Needs
The holidays in this brochure have been carefully planned to
include as much as interest as possible. Inevitably this may lead
to some walking and steps. Please notify us when you book
if you or any member of your party has any special needs, or
suffers from any disability. We are keen to plan arrangements
for your holiday so that special needs and requests can be
accommodated as far as possible. If you will need assistance or
special facilities in the hotel, or may have difficulties in taking part
in excursions or boarding and travelling on the coach or other
means of transport, you must let us know in advance because
not all the holidays in this brochure may be suitable for you. We
want you to enjoy your holiday and will try to help you select an
appropriate trip. If you need advice or further information either
you or your booking agent should contact Nigel Maun Tours
Director at the travel centre.
Special Diets & Other Special Requests
You may have special dietary needs or other special requests, if
so, you must let us know at the time of booking or as soon as you
are medically advised, and that they appear on your confirmation
of booking. These will be notified to the hotel or hotels on your
holiday. However, they are not guaranteed unless we specifically
agree them with you. Please note that some hotels may not have
the facilities to cope with particular requests and we cannot be
held liable for their failure to do so. Where we think this is likely to
happen we will tell you prior to your booking.
Ground or Low Floor Accommodation
Requests for this accommodation must be made at the time of
booking. Your request will be passed onto the hotelier however
provision cannot be guaranteed.
Luggage
We ask you lo keep luggage down to one medium sized suitcase
(a medium sized suitcase is approximately 36” x 18” x 10”)
weighing no more than 44lbs (20kg) but a small holdall can also
be taken on board the coach. If your case weighs more the driver
may refuse to take it.
Children’s reduction
For children under 12 years of age sharing adult accommodation
there is a 50% reduction.
Emergency 24 Hours Telephone Number
The number below is only available on the day of your departure if
there is an emergency 07753 951357. For all other queries please
phone the hotel direct available 24 hours a day.
Mobility Scooter Policy
Please note that we can accept one ‘compact’ electric mobility
scooter per holiday. Our definition of ‘compact’ is that the
scooter is class 2 specification; i.e. It must be designed to be
dismantled, so that it can be loaded into the boot of a car. The
actual maximum sizes of class 2 mobility scooters are; Length 1200mm, and width - 700mm max. (We cannot accept class 3
scooters as these are too large and heavy to lift.) Furthermore,
would all users of scooters and wheelchairs kindly note that you
must be able to negotiate the five steps to board the coach, in
order to manage and enjoy our holidays. The driver is not allowed
to help you on and off the coach for health and safety reasons.
Single Occupancy
There is no supplement for single bedded rooms, however you
are advised to book immediately as these rooms are in short
supply. We do let a limited number of small double/twins at some
of our hotels for an extra supplement.
Data Protection Act
In order to process your booking and to ensure that your travel
arrangements run smoothly and meet your requirements we, and
your travel agent, need to use the information you provide such
as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper measures are in
place to protect your information. We will not, however,
pass information on to any person not responsible for part of
your travel arrangements. This applies to any sensitive information
that you give to us such as details of any disabilities dietary/
religious requirements. In making this booking, you consent to
this information being passed on to the relevant persons. You
are entitled to a copy of your information held by us and if you
would like to see this, then please contact us. We retain your full
contact details and other information in secure files and electronic
storage facilities. We may use this information to contact you by
mail, telephone or electronic means. Your information will not be
passed on to an
third party.
Brochure accuracy
Every effort has been made to ensure the information contained
in this brochure is correct at the time of printing. However we
reserve the right to vary, cancel or amend any arrangements
featured in this brochure because of unforeseen circumstances
beyond the control of Brend coach holidays.
Coaches
All our coaches have air conditioning and toilets, but we may
sometimes offer other coaches due to circumstances beyond
our control. We will do our best to comply with your requests
for coach seating but this is not guaranteed.
Call our Travel Centre on 08455 760 760 or visit www.brendtours.com
General Information
Brend Tours Coach Holidays
Cancellation Plan
This plan has been designed specifically for Brend
Coach Holidays customers to give you peace of mind in
the event of cancelling your holiday due to unavoidable
circumstances.
In the event of you having to cancel your holiday, you
could be invoiced for the full cost* of your holiday with
us. Unavoidable circumstances may prevent you from
taking your holiday as planned, resulting in financial loss.
Brend Coach Holidays are able to offer you the benefit of
a cancellation plan as detailed in the box below. However
if you take out our cancellation cover you will avoid any
cancellation charges and receive your full deposit back.
Cancellation Cover Price
Holidays of up to seven nights £20.00 pp
Annual cover £60.00 pp
(Annual cover will cover you for all Brend Coach Holidays for 12 months, Jan-Dec
2016. The cost is payable at the time of booking by credit card or cheque).
* According to our terms and conditions.
We regret are cancellation plan is not available for Christmas holidays.
Deluxe Rooms
For that extra special touch, why not book
a deluxe room?
3 star hotel: add £30.00 per person per night 4 star hotel: add £45.00 per person per night
Group bookings
If you are part of a society or club and are
planning a holiday, why not choose a stay
with us at Brend Hotels. From discussing your
needs and guiding you through the booking
process, we pride ourselves in building a
strong relationship with our group organisers.
There are so many reasons to book a group
with Brend Hotels, here are just some of the
great benefits available:
•Free places depending on the hotel
and the size of your group
• No single room supplement
for up to 6 single rooms
• Private coach travel for your group
• Pick up point of your choosing
• Taylor made itinerary
• Courtesy inspection visit, with our compliments
• The services of a Group Sales Executive
dedicated to administering your holiday.
If you’re planning a group holiday, why not
let us take care of the arrangements?
Call Nigel Maun on 08455 760 760
Mobility Scooters
A mobility scooter could cause considerable
damage to the user or to other people if it collided
with someone or something. You are responsible
for your own, and other people’s safety.
grounds. You may need to reduce your speed to
adjust to other pavement users who may not be able
to move out of your way quickly enough or where the
pavement is too narrow.
• Please ensure that your powered wheelchair or
scooter is fit for use before driving on hotel grounds.
• All normal parking restrictions apply to mobility
scooters and powered wheelchairs.
• Your vehicle shouldn’t be left on a footpath or
pedestrian area on its own if it gets in the way of other
pedestrians, including wheelchair users and people
with prams.
• Powered wheelchairs and scooters MUST NOT travel
faster than 4mph (6km/h) anywhere within the hotel
• It is strongly recommended you take out insurance
for your mobility scooter.
Brend Tours
27
The Belmont Hotel
The Carlyon Bay Hotel
The Barnstaple Hotel
The Royal Duchy
Hotel
The Devon Hotel
The Saunton Sands
Hotel
The Park Hotel
The Imperial Hotel
The Royal & Fortescue
Hotel
The Victoria Hotel
The Royal Hotel
AA ★ ★ ★ ★
The Belmont Hotel, Sidmouth
Tel. 01395 512555
The Carlyon Bay Hotel, St. Austell
Tel. 01726 812304
The Imperial Hotel, Barnstaple
Tel. 01271 345861
The Royal Duchy Hotel, Falmouth
Tel. 01326 313042
The Saunton Sands Hotel, nr Braunton
Tel. 01271 890212
The Victoria Hotel, Sidmouth
Tel. 01395 512651
AA ★ ★ ★
The Barnstaple Hotel, Barnstaple
Tel. 01271 376221
The Devon Hotel, Exeter
Tel. 01392 259268
The Park Hotel, Barnstaple Tel. 01271 372166
The Royal & Fortescue Hotel, Barnstaple
Tel. 01271 342289
The Royal Hotel, Bideford
Tel. 01237 472005
Where to Dine
62 The Bank, Barnstaple
Tel. 01271 324446
The Sands Café, nr Braunton
Tel. 01271 891288
Carriages Bar & Brasserie, Exeter
Tel. 01392 259268
Taw Buildings, Taw Vale, Barnstaple, Devon EX32 9AE
Tel. 08455 760 760 www.brendtours.com
In order to minimise the environmental impact of this publication, it has been printed locally, using vegetable based inks on FSC® certified paper.