fvrl board - Fraser Valley Regional Library
Transcription
fvrl board - Fraser Valley Regional Library
SMILE! FVRL Board Portraits Wednesday, January 27 – 8:30 am FVRL Board’s annual official portrait session will be held on Wednesday, January 27, 2016 beginning at 8:30 am in the staff room of FVRL’s Administrative Centre. Your individual portrait and the Board’s group portrait will be displayed in your local library and used for appropriate FVRL purposes. You may purchase portraits (.jpg or printed) for your personal use. Business attire is suggested. Here are a photographer’s suggestions to help you plan what to wear: WHAT TO WEAR… Business attire Solid colours Mid-tone colours Light shirt/blouse with suit jacket okay Women—long and/or flowing skirts or slacks; dark hose Men—subdued patterns in neckties WHAT NOT TO WEAR… Light colours Patterns, prints Checks, plaids, stripes Women—short skirts, light hose Men—bold, bright patterns in neckties AGENDA OF THE FVRL BOARD REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD Wednesday, January 27, 2016 – 9:00 a.m. FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 Annual Board Portrait Session – 8:30 a.m. FVRL Administrative Centre (See attached attire suggestions) 1.00 CALL TO ORDER Chief Executive Officer Scott Hargrove 2.00 APPROVAL OF AGENDA THAT the Agenda be approved as circulated. 3.00 2016 ELECTION OF OFFICERS & EXECUTIVE COMMITTEE Motion 3.01 BOARD CHAIR Motion Chief Executive Officer presiding Election of Board Chair Enclosure: • FVRL Board Members & Alternates 2016 • Chair of the Board (Orientation manual, p. 11) p. 5 p. 6 3.02 REMAINING TABLE OFFICERS & EXECUTIVE COMMITTEE Newly-elected Board Chair presiding p. 6 Enclosure: • Vice-Chair (Orientation manual, p. 12) • Honorary Treasurer (Orientation manual, p. 13) • BC Library Trustees Association • Public Library InterLINK Motion p. 49 p. 50 Election of: • Vice-Chair • Honorary Treasurer • BCLTA Representative • InterLINK Representative • InterLINK Alternate Representative 3.03 DESTRUCTION OF BALLOTS THAT the election ballots be destroyed. Motion FVRL…Connecting people to the world of information and ideas 1 REGULAR MEETING OF THE FVRL BOARD: Agenda January 27, 2016 Page 2 4.00 CONSENT AGENDA 4.01 Approval of Consent Agenda THAT the Consent Agenda be approved. Motion p. 52 4.011 Minutes Enclosure: ♦ December 16, 2015 Meeting Minutes p. 61 4.012 Activity Report Enclosure: ♦ Activity Report p. 63 4.013 Overview of Library Activities Enclosure: ♦ Library Reports p. 88 5.00 4.014 Correspondence Enclosure: ♦ FVRL Letter to BCLTA ♦ BCLTA Letter of Response to FVRL BUSINESS ARISING FROM THE MINUTES Weighted Vote: 2016 Budget Scott Hargrove, Chief Executive Officer Motion THAT the proposed 2016 FVRL budget totaling $23,972,713, which is an increase in Member Assessment of $665,680 or 2.86% over 2015, be approved. Enclosure: ♦ 2016 Draft Budget Report (as presented to Board at October 21, 2015 meeting) p. 90 6.00 NEW BUSINESS 6.01 2016 FVRL Cheque Signing Motions Nancy Gomerich, Director of Finance THAT the automatic cheque signer be used to sign FVRL cheques; and THAT the list of cheques issued be reviewed and signed by two of “A” signatories OR one of “A” and one of “B” signatories. FVRL…Connecting people to the world of information and ideas 2 REGULAR MEETING OF THE FVRL BOARD: Agenda January 27, 2016 Page 3 THAT the FVRL “A” signatories be the Board Chair; the Board Vice Chair; the Board Treasurer; the Chief Executive Officer; the Director of Finance; and the Director of Infrastructure and Resources; and THAT the “B” signatories be the Director of Customer Experience and the Director of Organizational Development. THAT a list of issued cheques be available on the Board Extranet for Board members to see, if desired; and THAT the signatories be authorized to sign documents for the Municipal Finance Authority. 6.02 Borrowing Bylaw for 2016 Motion Nancy Gomerich, Director of Finance THAT the Board Chair, Board Treasurer, Chief Executive Officer, Director of Finance, Director of Infrastructure and Resources, Director of Organizational Development, and Director of Customer Experience be empowered to sign on behalf of the Fraser Valley Regional Library such bank instruments as to cause the temporary borrowing from the Royal Bank of Canada, Abbotsford Branch, of periodic sums of money not to exceed in the aggregate the sum of $1,725,000. This is provided that the sums of money borrowed are based on revenue itemized in the 2016 budget that is not yet received but due and payable by December 31, 2016. 6.03 BDO Planning Report to the Nancy Gomerich, Director of Finance Members of the Board Motion THAT the BDO Planning Report to the Members of the Board be received. Enclosure: ♦ BDO Planning Report to the Members of the Board p. 102 6.04 Future of the Canadian Library Association Motion p. 133 Scott Hargrove, Chief Executive Officer THAT the Future of the Canadian Library Association report be received. Enclosure: ♦ Future of the Canadian Library Association FVRL…Connecting people to the world of information and ideas 3 REGULAR MEETING OF THE FVRL BOARD: Agenda January 27, 2016 Page 4 6.05 Food for Fines Campaign Motion Heather Scoular, Director of Customer Experience THAT the Food for Fines Campaign report be received. Enclosure: ♦ Food for Fines Campaign p. 135 7.00 OTHER BUSINESS 8.00 AROUND THE TABLE 9.00 QUESTIONS 10.00 MOVE TO IN CAMERA SESSION THAT the Board move to In Camera session. 11.00 NEXT MEETING The FVRL Board will meet next on: Wednesday, February 24, 2016 9:00 am FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 12.00 ADJOURNMENT THAT the meeting of FVRL Board be adjourned. Motion Information Motion FVRL…Connecting people to the world of information and ideas 4 2016 FVRL Board Members And Alternates 2016 FVRL BOARD MEMBERS AND ALTERNATES ABBOTSFORD, CITY OF CHILLIWACK, CITY OF DELTA, CORPORATION OF FVRD HARRISON HOT SPRINGS HOPE, DISTRICT OF KENT, DISTRICT OF LANGLEY, CITY OF LANGLEY, TOWNSHIP OF MAPLE RIDGE, DISTRICT OF METRO VANCOUVER MISSION, DISTRICT OF PITT MEADOWS, CITY OF PORT COQUITLAM, CITY OF WHITE ROCK, CITY OF Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Board Member Alternate Councillor Les Barkman Councillor Brenda Falk Councillor Chuck Stam Councillor Sam Waddington Councillor Jeannie Kanakos Councillor Heather King Director Bill Dickey Director Ray Boucher Councillor Sonja Reyerse Councillor John Hansen Mayor Wilf Vicktor Councillor Donna Kropp Mayor John Van Laerhoven Councillor Sylvia Pranger Councillor Gayle Martin Councillor Paul Albrecht Councillor Petrina Arnason Councillor Bob Long Councillor Corisa Bell Mayor Nicole Read Director Maria Harris None appointed Councillor Jenny Stevens Councillor Danny Plecas Councillor Bill Dingwall Councillor Mike Stark Councillor Laura Dupont Councillor Mike Forrest Councillor Megan Knight Councillor Bill Lawrence * Metro Vancouver has yet to confirm a representative for 2016. Director Maria Harris was appointed in 2015. FVRL…Connecting people to the world of information and ideas 5 ORIENTATION FOR 2016 ORIENTATION BOARD MEMBERS 6 7 ORIENTATION FOR BOARD MEMBERS 2016 TABLE OF CONTENTS Welcome from CEO Scott Hargrove...........................................2 Mission, Vision and Values................................................3 FVRL Leadership..........................................................4 Funding Formula ...........................................................7 FVRL History.......................................................................24 FVRL Today.........................................................................27 ORIENTATION Terms and Procedures...........................................................9 8 9 WELCOME TO FVRL Welcome to Board Members WELCOME TO FRASER VALLEY REGIONAL LIBRARY BOARD! From Scott Hargrove, Chief Executive Officer You have just joined the governing body of one of Canada’s most unique and varied public library systems. The Fraser Valley Regional Library (FVRL) system spans 13,000 square kilometres, and is the largest public library system in British Columbia, with 25 community libraries serving 700,000 people in its service area. The legislative underpinning of this system is the Library Act, which sets out parameters within which the regional library is governed and financed. The legal name of FVRL is “Fraser Valley Regional Library District.” FVRL also is a registered charity. Our Charitable Registration Number is 107403933RR0001. According to the Library Act, the Library Board is composed of representatives from each of the elected councils which form the FVRL’s membership, and has jurisdiction over the governance of the entire system. Fifteen member local governments currently form the cooperative enterprise which is the FVRL: 1. City of Abbotsford 9. Township of Langley 2. City of Chilliwack 10. City of Maple Ridge 3. Corporation of Delta 11. Metro Vancouver 4. Fraser Valley Regional District 12. District of Mission 5. Village of Harrison Hot Springs 13. City of Pitt Meadows 6. District of Hope 14. City of Port Coquitlam 7. District of Kent 15. City of White Rock 8. City of Langley As a Board member of this system, you are a critical link in the chain of careful and vigilant public service which confirms the public library’s place in the quality of life of any community. May you enjoy your governing term in this library system and be truly enriched by its challenges. Sincerely, WELCOME TO FVRL The FVRL was initially formed in 1930, with the support of a grant from the Carnegie Foundation. The Fraser Valley Regional Library was formed as a cooperative enterprise by a group of communities who valued a public library’s pivotal role in the quality of life of their society. These communities recognized that, by joining together, they could achieve a whole, which would be greater than the sum of its parts. Scott Hargrove Chief Executive Officer 2 10 11 ABOUT FVRL Our Mission, Vision and Values MISSION To connect people to the world of information and ideas. VISION To be an innovative organization that is recognized as a vital community destination and resource for literacy, recreation, informed decision-making, and social interaction. VALUES COMMUNITY DEVELOPMENT We value development that invests in the enjoyment, lifelong learning, literacy, and the vibrant health of communities. UNIVERSAL ACCESS We value open access to library services and materials that remove barriers associated with: • Education • Technology • Culture • Economics • Physical Disadvantage RESPECT FOR STAFF We value our responsive, courteous, and friendly staff as the foundation of FVRL’s service and success. COLLABORATION AND PARTNERSHIPS We seek collaboration and partnerships to maximize our potential to serve our customers and communities. INNOVATION AND RISK-TAKING We value innovation as it gives us freedom to grow and take risks to find creative solutions and better serve our public in a fiscally responsible manner. 3 ABOUT FVRL RESPECT FOR DIVERSITY We value and celebrate diversity as integral to an inclusive, vibrant community. 12 13 FVRL LEADERSHIP FVRL Board Composition and Meetings BOARD COMPOSITION The FVRL Board is comprised of 15 elected officials who are appointed annually from all the member muncipalities and regional districts. Each Board member is eligible to serve for a maximum of eight consecutive years. This provides continuity and familiarity with the operation of the Library. The provincial Library Act governs the activities of the Board. The Board’s Executive Committee is comprised of the Board chair, the Board vicechair, and the Board honorary treasurer, with the Chief Executive Officer and any senior staff as appropriate participating in an advisory capacity. The Executive Committee meets as needed. 2016 DATES January 27 February 24 April 27 & 28 for Board Planning Days May 25 June 22 September 21 October 26 November 23 December 14 (if necessary) BOARD PLANNING DAYS: APRIL 27 & 28 • Two full information-packed days of meetings 8:30 am to 4:30 pm • This year: a re-imagination “from the ground up” of our mission, vision, and values MEETING HIATUS No meetings are proposed for these three months: • March – spring break • July – vacations • August – vacations IF ISSUES ARISE BETWEEN MEETINGS • As always is the case, the Executive Committee can be called upon to address matters that come up between meetings. • If deemed necessary, between regularly scheduled meetings the Executive Committee can communicate with all Board members and/or convene a special meeting of the Board. 4 FVRL LEADERSHIP BOARD MEETING SCHEDULE Meetings are usually held on Wednesdays from 9:00 a.m. to 12 noon at FVRL’s Administrative Centre, 34589 Delair Road, Abbotsford. 14 FVRL LEADERSHIP 2016 FVRL Board Members 2016 FRASER VALLEY REGIONAL LIBRARY BOARD FVRL LEADERSHIP ABBOTSFORD, CITY OF Representative Coun. Les Barkman Alternate Coun. Brenda Falk METRO VANCOUVER Representative Director Maria Harris* Alternate None appointed CHILLIWACK, CITY OF Representative Coun. Chuck Stam Alternate Coun.Sam Waddington MISSION, DISTRICT OF Representative Coun. Jenny Stevens Alternate Coun. Danny Plecas DELTA, CORPORATION OF Representative Coun. Jeannie Kanakos Alternate Coun. Heather King PITT MEADOWS, CITY OF Representative Coun. Bill Dingwall Alternate Coun. Mike Stark FRASER VALLEY REGIONAL DISTRICT Representative Director Bill Dickey Alternate Director Ray Boucher PORT COQUITLAM, CITY OF Representative Coun. Laura Dupont Alternate Coun. Mike Forrest HARRISON HOT SPRINGS Representative Coun. Sonja Reyerse Alternate Coun. John Hansen WHITE ROCK, CITY OF Representative: Coun. Megan Knight Alternate Coun. Bill Lawrence HOPE, DISTRICT OF Representative Mayor Wilf Vicktor Alternate Coun. Donna Kropp KENT, DISTRICT OF Representative: Mayor John Van Laerhoven Alternate Coun. Sylvia Pranger LANGLEY, CITY OF Representative Coun. Gayle Martin Alternate Coun. Paul Albrecht LANGLEY, TOWNSHIP OF Representative Coun. Petrina Arnason Alternate Coun. Bob Long MAPLE RIDGE, DISTRICT OF Representative Coun. Corisa Bell Alternate Mayor Nicole Read * Appointed in 2015. Not yet confirmed for 2016. 5 15 FVRL LEADERSHIP Management and Staff OUR LEADERSHIP Fraser Valley Regional Library is led by a team of 5 exempt (non-union) executives. The Senior Management Team meets weekly and as needed to oversee the ongoing administration needs of the organization. MANAGEMENT GROUP Members of the Management Group are exempt and include library managers and managers/supervisors based at FVRL’s Administrative Centre. The group meets monthly in an advisory capacity to the Senior Management team and implements Board initiatives and directives. Members of the Management Group are: • Irene Geng, Office of the CEO | Donor Relations • Pat Dawson, Library Manager—City of Langley & Port Coquitlam • Nicole Glentworth, Library Manager—Chilliwack & Upper Fraser Valley • Gillian McLeod, Library Manager—Delta • Courtney Novotny, Acting Deputy Manager—Mission Library & Outreach Services • Hilary Russell, Library Manager—Abbotsford • Jo-Ann Sleiman, Acting Deputy Manager—Maple Ridge & Pitt Meadows • David Thiessen, Library Manager—Township of Langley & White Rock • Brad Fenrick, Manager of Information Technology • Mary Kierans, Manager of Support Services • Devan Mitchell, Deputy Manager—Information Technology & Finance • Jennifer Fehr, Communications Officer. 6 FVRL LEADERSHIP Members of Senior Management Team are: • Scott Hargrove, Chief Executive Officer • Heather Scoular, Director of Customer Experience • Cathy Wurtz, Director of Organizational Development • Jeff Narver, Director of Infrastructure & Resources • Nancy Gomerich, Director of Finance 16 17 FVRL FUNDING FORMULA LOCAL GOVERNMENT FUNDING The Province of BC’s Library Act sets out the default method of sharing the cost of library services between the member municipalities and regional districts of a regional library and states that members can either use the Act’s funding formula or may change it with a two-thirds non-weighted vote by members. In 2013 FVRL’s Board approved a funding formula that provides a fairer allocation of the budget based upon the level of service and usage at each member’s libraries. This approach gives local governments more control over their budget assessment and allows them to determine the level of service provided to their community. OVERVIEW OF COST ALLOCATIONS 1. Direct Charges Direct charges incurred by individual libraries are used as much as possible to enable local control. 2. Usage Allocations Where the usage statistics are available, reliable, and indicative of usage, this method of cost allocation is used (e.g., computer operations, vehicle opera tions, and Human Resources, and Payroll). 3. Allocation Based Upon Population For cost centres relating to products and services to customers where reliable usage statistics are not available, the costs are allocated on a per capita basis according to the BC Statistics for service area populations (e.g. library mate rials, Outreach Services’ home delivery, system-wide programs, and Public Library InterLINK fees). 4. Allocation for Administration The remaining system-wide support services based at FVRL’s Administrative Centre, including the Administrative Centre building costs, are allocated ac cording to the library’s share of the budget up to that point. 5. Implementation of 2013 Funding Formula Changes The 2013 funding formula changes are being phased in over two years, 2014 and 2015. 7 FVRL FUNDING FORMULA FUNDING FORMULA British Columbia’s regional libraries – of which Fraser Valley Regional Library (FVRL) is one – receive funding from several sources, with approximately 80% from member local governments and approximately 10% from the Province of BC. The balance is made up of fines and fee revenues, product sales, various grants, and fundraising endeavors. 18 FVRL FUNDING FORMULA 6. Members Without Libraries As a regional library, Fraser Valley Regional Library is able to extend library service to local governments without libraries in their community. This arrange ment gives their residents full access to FVRL library services and, because FVRL is a member of Public Library InterLINK, they also enjoy access to library services at other InterLINK libraries. FVRL FUNDING FORMULA a. Metro Vancouver: Barnston Island residents in Electoral Area A of Metro Vancouver receive their library service through FVRL. Given that the Barnston Island population is small, Metro Vancouver is charged a minimum assessment of $2000 per year for this library service. Barnston Island library card holders generally use Walnut Grove or Muriel Arnason Libraries – and probably use Surrey libraries the most. b. Harrison Hot Springs: With active library users and a larger population than Barnston Island, the Village of Harrison Hot Springs is charged for library service based on its previous year’s assessment plus an adjustment that reflects FVRL’s overall average increase. Its residents typically visit libraries in Agassiz and Chilliwack. 8 19 TERMS AND PROCEDURES FVRL Board Terms of Reference The FVRLD Board is a legal corporation. As a corporation created by law, the Board can only perform the activities explicitly authorized in the Library Act, 1994 and in other Acts of the Legislative Assembly of British Columbia. GENERAL POWERS AND DUTIES OF THE BOARD (Based upon the Library Act, 1994) The Fraser Valley Regional Library District Board: 1. May make rules for managing its business and for regulating the use of its facilities and services by the public; 2. May appoint any commmittees of its members that it considers necessary to carry out its business; 3. Must appoint a Chief Executive Officer who shall have general supervision and direction of the regional library district and its staff, shall be secretary to the Board, and shall have the powers and duties assigned by the Board; 4. May enter into collective agreements with employees and set the terms of their employment, including fixing their remuneration and duties; 5. May acquire land and lease or construct buildings for library purposes; 6. May dispose of land or buildings; 7. May acquire personal property for library purposes and dispose of personal property; 8. May contract, for a term of not more than five years, for professional or other services for library purposes; 9. May sue and be sued; 10. May have a common seal and may alter or change it; and 11. Must prepare an annual report in the form approved by the Minister and must send copies of the report to the Minister. 9 TERMS AND PROCEDURES EXECUTIVE SUMMARY The Fraser Valley Regional Library District Board is a special purpose board of management created by the Province of British Columbia and established by municipal and regional district by-law. 20 TERMS AND PROCEDURES FVRL Board Terms of Reference FINANCIAL POWERS AND RESPONSIBILITIES OF THE BOARD (Based upon the Library Act, 1994) The Fraser Valley Regional Library District Board: TERMS AND PROCEDURES 1. Must prepare and approve a budget for providing library service in the next financial year; 2. Must provide a copy of the budget before March 1 of the year for which the budget is approved to each of the municipalities and regional districts represented on the Board; 3. Must show, within the approved budget, the share of the cost of providing library service to each of the municipalities and regional districts; 4. The Chief Executive Officer must provide each of the municipalities and regional districts represented on the Board with a certificate of each member’s share of costs of providing library service in the approved budget for payment by the local government treasurer in equal instalments on March 1, June 1, September 1, and December 1 of each year; 5. May borrow money to meet current expenditures provided that the amount borrowed: (a) is not more than 50% of the revenue to be received within the current year, and (b) is repaid when anticipated revenue is received; 6. Has exclusive control of revenue received from all sources; 7. Must prepare annual financial statements for audit; 8. Must provide audited financial statements to the municipalities and regional districts represented on the Board. 10 21 TERMS AND PROCEDURES FVRL Board Terms of Reference CHAIR OF THE BOARD The primary role of the Chair of the Board is to ensure the proper functioning of the Board and the proper conduct of Board business in accordance with appropriate legislation and prescribed rules of procedure (Roberts Rules of Order). In the absence of specific authority, the Chair shall not commit the Board to any course of action. Chair’s Responsibilities The Chair of the Board shall be responsible for: 1. Presiding at regular and special meetings of the Board in the manner and to the extent prescribed by the Board; 2. Conducting Board meetings in accordance with the Library Act and relevant legislation, and with rules of procedure (Roberts Rules of Order); 3. Serving as ex officio member of all Board committees; 4. Acting as one of the authorized signing officers of all documents pertaining to Board business; 5. Representing the Board, alone or with other members of the Board, at any public or private meetings for the purpose of conducting, promoting, or completing the business of the Board; 6. Ensuring that vacancies on the Board or on Board committees are filled as expeditiously as possible; 7. Liaising with all levels of municipal, regional, provincial, and federal governments or agencies to advance the goals of the Board; 8. Representing the Board and communicating Board positions, policies, and viewpoints to government and external agencies; 9. Advising the Vice-Chair if, for any reason, the Chair is temporarily unable to fulfill these functions. Term of Office The Chair shall be elected for a one year term of office in accordance with the Library Act. The election shall take place at the first meeting of each year after appointments are made to the Library Board. 11 TERMS AND PROCEDURES Statement of the Chair’s Function 22 TERMS AND PROCEDURES FVRL Board Terms of Reference VICE-CHAIR OF THE BOARD Statement of the Vice-Chair’s Function TERMS AND PROCEDURES The primary role of the Vice-Chair of the Board is to ensure the proper functioning of the Board and the proper conduct of Board business if, for any reason, the Board Chair is unavailable. In the absence of specific authority, the Vice-Chair shall not commit the Board to any course of action. Vice-Chair’s Responsibilities 1. In the absence of the Chair, the Vice-Chair shall be vested with all the powers and shall perform all the duties of the Chair. 2. The Vice-Chair shall possess and may exercise such other powers and duties as may, from time to time, be assigned by the Board. Term of Office The Vice-Chair shall be elected for a one year term of office in accordance with the Library Act. The election shall take place at the first meeting of each year after appointments are made to the Library Board. 12 23 TERMS AND PROCEDURES FVRL Board Terms of Reference HONORARY TREASURER OF THE BOARD Statement of the Honorary Treasurer’s Function Honorary Treasurer’s Responsibilities The Honorary Treasurer shall be responsible for: 1. Overseeing budget preparation and monitoring budget levels throughout the year; 2. Reviewing the financial statements monthly; 3. Reviewing and signing the audited financial statement; 4. Acting as one of the authorized signing officers of all documents pertaining to Board business; 5. Overseeing all major contracts and requests-for-proposal into which the Library may enter. Term of Office The Honorary Treasurer shall be elected for a one year term of office. The election shall take place at the first meeting of each year after appointments are made to the Library Board. 13 TERMS AND PROCEDURES The primary role of the Honorary Treasurer of the Board is to oversee the financial integrity of the Fraser Valley Regional Library. 24 TERMS AND PROCEDURES FVRL Board Terms of Reference EXECUTIVE COMMITTEE OF THE BOARD Purpose TERMS AND PROCEDURES The general purpose of the Executive Committee is to represent the Board; to direct the work of any Board committees; to initiate, receive and review policy proposals and reports relating to human resources, labour relations matters, and other Library business; and to make recommendations to the Board as to their disposition; and to provide direction and leadership to Library management as directed by the Board. The Board, at its discretion, may delegate decision making powers to the Executive Committee. Any action taken on its behalf must be communicated to the members and ratified by the Board in a timely fashion. The Executive Committee shall identify new areas for policy development, revise existing Board policies to reflect changing circumstances and new Board direction, review staff proposals for policy development and revision, and make recommendations to the Board. The Executive Committee shall conduct performance evaluations of the Chief Executive Officer in consultation with the Board. Executive Committee Composition The Executive Committee shall be composed of the Chair of the Board, the ViceChair, and the Honorary Treasurer. The Chief Executive Officer and any senior staff as appropriate shall be available to attend Executive Committee meetings in an advisory capacity. 14 25 TERMS AND PROCEDURES FVRL Board Terms of Reference 2003 BOARD COMMITTEE RESTRUCTURING It was MOVED Councillor Wright, SECONDED Councillor Engelland, THAT the present FVRL Board committee structure be replaced with one committee of the Board, to be called the Executive Committee, comprised of the Board chair, the Board vice-chair, and the Board honorary treasurer, with the Chief Administrative Officer participating in an advisory capacity; and THAT the role of the Executive Committee be to provide direction to senior staff as per Board direction on negotiations, to appoint and coordinate ad hoc committees as appropriate, and to conduct performance evaluations of the Chief Administrative Officer. The Executive Committee would meet monthly. CARRIED (Board Motion #03.01.22/06) 15 TERMS AND PROCEDURES At the January 22, 2003 meeting of the Fraser Valley Regional Library Board, the Board passed the following motion to enable the replacement of the previous FVRL Board committee structure with one committee, namely, the Executive Committee: 26 TERMS & PROCEDURES Open & In Camera FVRL Board Meetings OPEN MEETINGS General Rule That Meetings Must Be Open To The Public A meeting of the Board must be open to the public, except as provided in this bylaw. TERMS AND PROCEDURES Meetings That May Or Must Be Closed To The Public 1. A part of a Fraser Valley Regional Library Board meeting may be closed to the public if the subject matter being considered relates to or is one or more of the following: (a) personal information about an identifiable individual who holds or is being considered for a position as an officer, employee or agent of the Fraser Valley Regional Library (FVRL) or another position appointed by the Fraser Valley Regional Library; (b) personal information about an identifiable individual who is being considered for a FVRL award or honour, or who has offered to provide a gift to the FVRL on condition of anonymity; (c) labour relations or other employee relations; (d) the security of the property of the FVRL; (e) the acquisition, disposition or expropriation of land or improvements, if the Board considers that disclosure could reasonably be expected to harm the interests of the FVRL; (f) law enforcement, if the Board considers that disclosure could reasonably be expected to harm the conduct of an investigation under or enforcement of an enactment; (g) litigation or potential litigation affecting the Board; (h) an administrative tribunal hearing or potential administrative tribunal hearing affecting the FVRL, other than a hearing to be conducted by the Board or a delegate of the Board; (i) the receipt of advice that is subject to solicitor-client privilege, including communications necessary for that purpose; (j) information that is prohibited, or information that if it were presented in a document would be prohibited, from disclosure under section 21 of the Freedom of Information and Protection of Privacy Act; 16 27 TERMS & PROCEDURES 2. 3. (k) negotiations and related discussions respecting the proposed provision of a Board service that are at their preliminary stages and that, in the view of the Board, could reasonably be expected to harm the interests of the FVRL if they were held in public; (l) discussions with FVRL officers and employees respecting FVRL objectives, measures and progress reports for the purposes of preparing an annual report; (m) a matter that, under another enactment, is such that the public may be excluded from the meeting; (n) the consideration of whether a Board meeting should be closed; (o) the consideration of whether the authority should be exercised in relation to a Board meeting. A part of a Board meeting must be closed to the public if the subject matter being considered relates to one or more of the following: (a) a request under the Freedom of Information and Protection of Privacy Act, if the Board is designated as head of the local public body for the purposes of that Act in relation to the matter; (b) the consideration of information received and held in confidence relating to negotiations between the FVRL and a provincial government or the federal government or both, or between a provincial government or the federal government or both and a third party; (c) a matter that is being investigated under the Ombudsman Act of which the FVRL has been notified; (d) a matter that, under another enactment, is such that the public must be excluded from the meeting. If the only subject matter being considered at a Board meeting is one or more matters referred to in section (1) or (2) above, the applicable section applies to the entire meeting. 17 TERMS AND PROCEDURES Open & In Camera FVRL Board Meetings 28 TERMS AND PROCEDURES Open & In Camera FVRL Board Meetings OTHER PERSONS ATTENDING CLOSED MEETINGS TERMS AND PROCEDURES 1. If all or part of a meeting is closed to the public, the Board may allow one or more FVRL officers and employees to attend or exclude them from attending, as it considers appropriate. 2. If all or part of a meeting is closed to the public, the Board may allow a person other than FVRL officers and employees to attend, 3. (a) in the case of a meeting that must be closed, if the Board considers this necessary and the person (i) already has knowledge of the confidential information, or (ii) is a lawyer attending to provide legal advice in relation to the matter, and (b) in other cases, if the Board considers this necessary. The minutes of a meeting or part of a meeting that is closed to the public must record the names of all person in attendance. REQUIREMENTS BEFORE MEETING IS CLOSED Before holding a meeting or part of a meeting that is to be closed to the public, a Board must state, by resolution passed in a public meeting, (a) the fact that the meeting or part is to be closed, and (b) the basis on which the meeting or part is to be closed under this bylaw. 18 29 TERMS AND PROCEDURES Open & In Camera FVRL Board Meetings APPLICATION OF RULES TO OTHER BODIES (a) Board committees; (b) an advisory body established by the Board. DUTY TO RESPECT CONFIDENTIALITY A Board member or former Board member must, unless specifically authorized otherwise by the Board, (a) keep in confidence any record held in confidence by the FVRL, until the record is released to the public as lawfully authorized or required, and (b) keep in confidence information considered in any part of a Board meeting or Board committee meeting that was lawfully closed to the public, until the Board or Board committee discusses the information at a meeting that is open to the public or releases the information to the public. 19 TERMS AND PROCEDURES In addition to its application to Board meetings, this also applies to meetings of the following: 30 TERMS AND PROCEDURES Procedures For Conducting Board Meetings PROCEDURES FOR CONDUCTING BOARD MEETINGS 1. TERMS AND PROCEDURES 2. Requirements of the Library Act a. Officers of the Board shall be elected at the first meeting of the year. b. A schedule of regular Board meetings for the year shall be approved at the first meeting of the year. c. Special meetings may be called by the chair or by any 2 members, by notifying all the members in writing at least 5 days in advance of the meeting and by stating the purpose of the meeting. d. A quorum shall be a majority of all the members. e. The library board must meet at regular intervals at least 4 times a year. Agendas Prior to each meeting of the Library Board, the Chief Executive Officer shall prepare an agenda setting out all items for consideration at the meeting, and shall make a copy thereof available to members of the Board not less than 48 hours prior to the commencement of the meetings. 3. Conducting the Board Meeting a. If a quorum is present, the Chair shall call the meeting to order at the prescribed time or as soon as possible thereafter. b. In the absence of the Chair, the Vice-Chair shall chair the meeting. c. In the absence of the Chair and Vice-Chair and provided that a quorum is present, the members of the Board shall appoint an Acting Chair who shall preside during the meeting or until the arrival of the Chair or ViceChair. d. The meeting shall be conducted by following Robert’s Rules of Order. e. If the Chair is of the opinion that there has been sufficient debate on a specific item, the Chair may call the question. 20 31 TERMS AND PROCEDURES f. If the Chair desires to leave the Chair for the purpose of taking part in the debate, s/he shall call upon the Vice-Chair to govern the meeting until the Chair resumes. g. Every Board member who is present when the question is put shall be expected to vote unless there is a conflict of interest. If a conflict of interest exists, at the outset of the debate the Board member should declare so as well as the reasons for the conflict and leave the room until the voting is finished. h. Should any Board member refrain from voting when any question is put, and is present at the meeting, s/he shall be regarded as having noted in the affirmative. i. A two-thirds vote of approval is required for a previously defeated motion to be reconsidered and must be made within two regular meetings. 21 TERMS AND PROCEDURES Procedures For Conducting Board Meetings 32 TERMS AND PROCEDURES Absence from FVRL Board Meetings PROCEDURES IN THE EVENT OF A BOARD MEMBER’S ABSENCE In the event that a Board member will be absent from a Board meeting, it is recommended that: TERMS AND PROCEDURES 1. the Board member contact his/her alternate to determine the alternate’s availability as a substitute; 2. the Board member apprise his/her alternate about agenda topics and pass along in camera materials contained in the Board member’s agenda package; 3. the Board member contact both the Board Chair and the Office of the Chief Executive Officer to advise of the change. 22 33 TERMS AND PROCEDURES Cancellation of FVRL Board Meetings PROCEDURES IN THE EVENT OF A MEETING CANCELLATION 2. Board members are encouraged to communicate via telephone if the possibility exists that e-mail may not be accessed in a timely manner by the intended recipients. 3. To expedite communication and as appropriate, Board members are encouraged to send copies to the Chief Executive Officer and Executive Assistant of attendance notifications emailed to the Board Chair. 4. Every effort will be made to notify Board members of a meeting’s cancellation the night before the meeting. In the event that a meeting is cancelled on the day of the meeting, every effort will be made to notify Board members of the cancellation by 7:00 a.m. 23 TERMS AND PROCEDURES 1. In the event that weather conditions or other circumstances may prevent a Board meeting from proceeding as planned, Board members are encouraged to contact the Board chair directly to discuss matters. 34 35 HISTORY OF FVRL The Early Years THE HISTORY OF FRASER VALLEY REGIONAL LIBRARY Courtesy of the District of Maple Ridge Web Site The Early Years During the 1930’s, the Fraser Valley book van was the public library to the rural residents who eagerly awaited its arrival. From Ladner to Hope, this travelling library, with books displayed on shelves along the outside, went up and down the valley, through towns and villages to stop at grocery stores, schoolhouses, gas stations, and crossroads. At each stop the book collection would be transformed as books were borrowed and returned. Since rural residents displayed an amazing diversity of reading tastes, the librarian on duty was kept busy helping each patron request titles that were not available on the van that day. The book van system operated in conjunction with branch libraries located in the larger towns throughout the valley. Public Library Survey In 1927, the Provincial Public Library Commission organized a province-wide survey of library services in British Columbia. The survey resulted in a recommendation that large administrative library districts based on cooperation between municipalities and school districts be created to serve rural communities who could not afford to Early Abbotsford branch provide library service on their own. In Location unknown order to prove this innovative idea of cooperative library service could work, the commission sought funding to undertake an experiment. Carnegie Grant The Carnegie Corporation of New York awarded a grant of $100,000 to establish a rural library project and maintain its operation for five years. After considering various regions of the province, the Commission selected the Fraser Valley as the site of British Columbia’s book experiment. FVRL HISTORY How did the library service in the Fraser Valley begin? In British Columbia, the idea of bringing libraries to rural population began with . . . Bookmobile stop sometime in the 1930’s 24 36 HISTORY OF FVRL The Early Years Demonstration Project 1930-1934 The project covered an area of approximately 1,600 square miles and contained twenty-four separate governing bodies. The Library Commission knew it would require a valiant effort to unite this large diverse area into a cohesive structure. Bookmobile demonstration about 1930 Library headquarters prior to 1935 FVRL HISTORY Bookmobile stop in MIssion in the early days This challenge was met by the library’s first director, Dr. Helen Gordon Stewart. With enormous energy, Dr. Stewart quickly took on the work of organizing the district, selecting books and staff and purchasing a truck suitable for use as a book van. Through personal visits to councils and public meetings, she convinced residents and politicians that the Fraser Valley could have a viable library system if everyone would agree to cooperate and share resources. Administrative headquarters was situated in New Westminster, while Chilliwack served as the main distribution centre. The book van made its first public appearance in July of 1930 and this was followed by the opening of Chilliwack branch on August 6. Six other branches opened soon after and the number of borrowers quickly soared. 1934 Campaign In order to continue library service to the Fraser Valley after the Carnegie funds were exhausted, residents were asked to vote whether they wished to support the library through local taxes. A referendum was scheduled for January 1934. The timing was difficult since taxpayers were asked to vote in favour of higher taxes during a severe economic depression. Dr. Helen Gordon Stewart and her staff launched a massive campaign of public meetings, handouts, posters, and newspaper articles. Twenty of the original twenty-four areas voted “yes” and the Fraser Valley Union Library was created as the first regional library in North America. 25 37 HISTORY OF FVRL The Early Years Bookmobile stop in Glen Valley, Langley Township Bookmobile setting out on a run 1953 The resources of the Carnegie Demonstration Project were turned over to the new Library Board of Management on September 28, 1934, at a ceremony held in Chilliwack. At this point, Dr. Helen Gordon Stewart left the Fraser Valley to organize other regional libraries. Library headquarters was soon after moved to new facilities in Abbotsford. In 1951, the name was changed to the Fraser Valley Regional Library. Today FVRL continues to serve the growing population of more than 631,000 people through a system of cooperation and resource sharing among its 15 member municipalities and regional districts. Today FVRL provides public library and information services through a decentralized network of 23 branch libraries covering 5,000 square miles (13,000 square Pageant participants examine new books made available kilometres). The system owns by the Carnegie Project in 1934 a collection of 1.4 million items, including books and audio-visual formats. The entire collection is available to all customers in the service area. 26 FVRL HISTORY Fraser Valley Union Library In order to establish the first operating budget, board members voted a per capita tax rate of 35 cents. This low rate of support was a severe handicap to library service and remained in force until 1950 when the rate was raised to 40 cents. Despite the fact that member municipalities have always provided rentfree facilities, since the beginning this library system has had to meet the challenge of operating with one of the lowest tax levies in the province. 38 39 FVRL TODAY Community Development FVRL’s 25 Locations FVRL Administrative Centre Abbotsford Delivery Truck Library Live and On Tour — “LiLi” City of Abbotsford Abbotsford Community Library Mount Lehman Library 27 FVRL TODAY Clearbrook Library 40 FVRL TODAY Community Development City of Chilliwack Chilliwack Library Yarrow Library FVRL TODAY Sardis Library 28 41 FVRL TODAY Community Development Corporation of Delta Tsawwassen Library Ladner Pioneer Library Fraser Valley Regional District Boston Bar Library Yale Library 29 FVRL TODAY George Mackie Library 42 FVRL TODAY Community Development District of Hope Hope Library District of Kent Agassiz Library FVRL TODAY City of Langley City of Langley Library 30 43 FVRL TODAY Community Development Township of Langley Muriel Arnason Library Brookswood Library 31 FVRL TODAY Aldergrove Library 44 FVRL TODAY Community Development Township of Langley Murrayville Library Walnut Grove Library FVRL TODAY Fort Langley Community Hall Fort Langley Library 32 45 FVRL TODAY Community Development City of Maple Ridge Maple Ridge Library District of Mission City of Pitt Meadows Pitt Meadows Library 33 FVRL TODAY Mission Library 46 FVRL TODAY Community Development City of Port Coquitlam Terry Fox Library City of White Rock FVRL TODAY White Rock Library 34 47 48 BACKGROUND FOR THE FVRL BOARD Election of FVRL Board Representative for BC Library Trustees Association ABOUT BCLTA The BCLTA represents the boards and trustees that govern local public libraries in British Columbia – 71 library boards and more than 700 library trustees. BCLTA's mission is "to support and represent BC library trustees in advancing public libraries," and BCLTA delivers trustee-specific education, networking opportunities, thought leadership and advocacy. More details and resources are available on the BCLTA website: www.bclta.ca. THE ONLY EVENT FOR THE REPRESENTATIVE’S CALENDAR The main (and probably only) event for FVRL’s Board BCLTA representative is an annual conference to be held Saturday, May 14 in Richmond. FVRL…Connecting people to the world of information and ideas 49 BACKGROUND FOR THE F V R L FVRL BOARD FVRL Board Representative to Board of Public Library InterLINK Public Library InterLINK is a public library federation with eighteen member library boards providing reciprocal borrowing privileges------i.e., all members agree to provide service to each others’ residents without charge. It also offers cost effective service efficiencies and enhancements. InterLINK operates as a Library Federation according to the Library Act of British Columbia (1994) Section 49 and is governed by a board composed of one representative from each of the member library boards. 1. 2. 3. 4. 5. 6. • • • • • • • • Bowen Island Burnaby Coquitlam Fraser Valley Regional Gibsons and District Lillooet Area 7. 8. 9. 10. 11. 12. InterLINK MEMBERS New Westminster North Vancouver City North Vancouver District Pemberton and District Port Moody Richmond 13. 14. 15. 16. 17. 18. Sechelt Squamish Surrey Vancouver West Vancouver Whistler WHAT InterLINK DOES Facilitates open access to 18 member libraries for all residents and provides delivery service Coordinates Audiobook services Supports Interlibrary Loan Manages and distributes net compensation funds to net service providers Coordinates collaborative activities to support and benefit members Develops partnerships to support InterLINK and expand open access Provides a forum for member communication Acts as an advocate for libraries InterLINK BOARD MEETINGS • See schedule attached. FVRL…Connecting people to the world of information and ideas 50 BOARD OF DIRECTORS 2016 MEETING SCHEDULE The InterLINK Agreement states that the Board shall hold regular meetings not less than four times a year. InterLINK Board meetings are held on the LAST TUESDAY OF THE MONTH. Based on previous years, the Board usually meets about five times a year. The following is a schedule of the meeting dates. FEBRUARY rd TUESDAY, FEBRUARY 23 (Orientation and Regular meeting) MARCH TUESDAY, MARCH 29th MAY TUESDAY, MAY 31st SEPTEMBER TUESDAY, SEPTEMBER 27th NOVEMBER TUESDAY, NOVEMBER 29th The start time for InterLINK Board meetings will be 5:00 p.m. with light refreshments served at 4:45 p.m. Please be advised that the location of the meetings may vary. This a proposed schedule only. If additional meetings are required or if it is felt that only four meetings are necessary, it will be at the call of the Chair. minutes and agenda/meeting schedule – 2016.doc November 24, 2015 51 MINUTES OF THE FVRL BOARD DRAFT REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD Wednesday, December 16, 2015 FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 Attendees from the Board Mayor John Van Laerhoven, District of Kent (Chair) Councillor Petrina Arnason, Township of Langley Councillor Les Barkman, City of Abbotsford Councillor Corisa Bell, City of Maple Ridge Director Bill Dickey, Fraser Valley Regional District Councillor Laura Dupont, City of Port Coquitlam Councillor Jeannie Kanakos, Corporation of Delta Councillor Gayle Martin, City of Langley Councillor Sonja Reyerse, Village of Harrison Hot Springs Councillor Jenny Stevens, District of Mission Mayor Wilf Vicktor, District of Hope Regrets Director Maria Harris, Metro Vancouver Councillor Bill Dingwall, City of Pitt Meadows Councillor Helen Fathers, City of White Rock Absent Councillor Chuck Stam, City of Chilliwack Attendees from Staff Scott Hargrove, Chief Executive Officer Heather Scoular, Acting Director of Client Services Cathy Wurtz, Director of Human Resources & Business Transformation Dean Kelly, Acting Director of IT and Support Services Irene Geng, Office of the CEO | Donor Relations (Recorder) Pat Dawson, Library Manager—City of Langley & Port Coquitlam Gillian McLeod, Library Manager—Delta Courtney Novotny, Acting Deputy Manager— Mission Library & Outreach Services Hilary Russell, Library Manager—Abbotsford Jo-Ann Sleiman, Acting Deputy Manager—Maple Ridge & Pitt Meadows David Thiessen, Library Manager—Township of Langley & White Rock Brad Fenrick, Manager of IT Mary Kierans, Manager of Support Services Devan Mitchell, Deputy Manager—Information Technology & Finance CUPE Local 1698 Laurie Dyck, President, CUPE Local 1698 Guest Councillor Heather King, Alternate, Corporation of Delta FVRL…Connecting people to the world of information and ideas 52 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, December 16, 2015 Page 2 1.00 CALL TO ORDER Mayor John Van Laerhoven, Board chair, called the regular meeting of the Fraser Valley Regional Library Board to order at 9:03 am. 2.00 APPROVAL OF CONSENT AGENDA It was MOVED Councillor Stevens, SECONDED Councillor Barkman, THAT the consent agenda be approved as circulated. CARRIED 15.12.16/01 Consent Agenda Approved 3.00 APPROVAL OF AGENDA It was MOVED Mayor Vicktor, SECONDED Councillor Kanakos, THAT the agenda be approved as circulated. CARRIED 15.12.16/02 Agenda Approved 4.00 BUSINESS ARISING FROM THE MINUTES 4.01 Proposed 2016 Budget Scott Hargrove, Chief Executive Officer, advised the Board that Option 1 of the proposed 2016 budget was the recommended choice for 2016. It was MOVED Councillor Arnason, SECONDED Councillor Kanakos THAT Option 1 of the proposed 2016 budget, which totals $23,972,713, and which is an increase in Member Assessment of $665,680 or 2.86% over 2015, be recommended to FVRL member councils. CARRIED 15.12.16/03 2016 Budget Option 1 Recommended 5.00 NEW BUSINESS 5.01 Library Security Heather Scoular, Acting Director of Client Services, gave an informative PowerPoint presentation describing the realities of FVRL libraries’ security challenges that affect our core business, FVRL staff expertise and approaches to security, limits of staff influence and authority, plans for the future, and FVRL’s need for collaborative support from local governments and community partners. (See attached PowerPoint slides.) Board members expressed appreciation for their new awareness of the sometimes frightening reality library staff faces, and acknowledged the importance of councils becoming more involved with their libraries, as well as including library staff and their FVRL…Connecting people to the world of information and ideas 53 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, December 16, 2015 Page 3 expertise in community conversations about societal issues. They also commended staff for their effectiveness and skill in handling the challenges. It was MOVED Councillor Kanakos, SECONDED Councillor Stevens, THAT the Library Security Report be received. CARRIED 15.12.16/04 Library Security Report Received 5.02 Chief Executive Officer’s Report Scott Hargrove, Chief Executive Officer, briefly highlighted several major initiatives of his first year of FVRL leadership. Board members were unanimous in their praise of his achievements, noting the difficult decisions he made and congratulating him on doing well. He also was commended for his presentations on technology trends at the recent CivX event and workshop for FVRL member local governments. It was MOVED Councillor Barkman, SECONDED Councillor Reyerse, THAT the Chief Executive Officer’s Report be received. CARRIED 15.12.16/05 Chief Executive Officer’s Report Received 5.03 Annual Planning Days 2016 Scott Hargrove, Chief Executive Officer, proposed hiring library and technology specialist Ken Roberts to facilitate the Board’s Annual Planning Days discussion to reinvent FVRL’s mission, vision, values, and strategic planning. It was MOVED Councillor Martin, SECONDED Councillor Stevens, THAT Ken Roberts be engaged to facilitate the Board’s Annual Planning Days discussion to reinvent FVRL’s mission, vision, values, and strategic planning. CARRIED 15.12.16/06 Facilitator Approved 6.00 OTHER BUSINESS There was no other business. 7.00 AROUND THE TABLE Board members extended their best wishes for the holiday season and expressed appreciation for the excellent initiatives happening regularly in their libraries. 8.00 QUESTIONS There were no questions. FVRL…Connecting people to the world of information and ideas 54 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, December 16, 2015 Page 4 9.00 MOVE TO IN CAMERA SESSION It was MOVED Councillor Dupont, SECONDED Councillor Bell, THAT the Board move to In Camera session. The Board returned to its Regular session, with the following report from its In Camera session: 9.01 Senior Management Structural Review The titles and directors filling the roles of FVRL senior management team, effective January 4, 2016, will be: Director of Finance: Nancy Gomerich Director of Organizational Development: Cathy Wurtz Director of Customer Experience: Heather Scoular Director of Infrastructure and Resources: o Thanks to Dean Kelly, for serving as Acting Director of Information Technology and Support Services since January and who has chosen to return to his former role of Support Services Specialist. o Welcome to Jeff Narver, well known to many FVRL staff as a long time representative of 3M, who joins our staff on January 4, 2016. 10.00 NEXT MEETING The FVRL Board will meet next: Wednesday, January 27, 2016 – 8:30 am FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 11.00 ADJOURNMENT It was MOVED Councillor Arnason, SECONDED Councillor Reyerse, THAT the meeting of FVRL Board be adjourned. CARRIED 15.12.16/07 Adjournment The meeting adjourned at 11:25 am. FVRL…Connecting people to the world of information and ideas 55 Welcoming and Inclusive Library Security @FVRL Heather Scoular Acting Director of Client Services Board Awareness • Library Security Incidents • FVRL Code of Conduct • Library Security Steering Committee Library Security Incidents - Trends 2015 • 223 recorded incident reports in 2015 • One report usually includes multiple offences • Increasing mental illness, substance abuse and assault incidents • Challenging building perimeter incidents • Increasing homeless related challenges • Illegal washroom activities Aggressive Behaviour 56 1 Public Washroom Challenges • • • • Washroom Buzzers Vandalism Substance abuse Sexual misconduct Illegal activities Security Cameras Security Guards Security Mirrors Code of Conduct 57 2 Code of Conduct Posted Police Liaison Role Visible Code of Conduct BC Supreme Court Decision • Security Environmental Scan • Preventative Library Security Steering Committee • • • • • • CUPE BC Survey of Library Workers Review Recommend Collaborate Share Consistency Training 58 3 Societal Issues: Libraries & Municipalities Together Community Revitalization • Library programs positively animating the space • Addressing societal issues through partnerships It’s a Crime Not to Read FVRL Board Opportunities • • • • Communities Working Together Community Social issues impact libraries FVRL staff deal with inappropriate behaviour FVRL Staff can contribute expertise Recommend that your library staff be involved Using our Hearts and Minds 59 4 Healthy and Vibrant Communities Questions? Conversations? Heather Scoular Acting Director of Client Services Chair, Library Security Steering Committee [email protected] 60 5 FRASER VALLEY REGIONAL LIBRARY LIBRARY YEAR-TO-DATE USAGE - END OF YEAR 2015 MEMBER City of Abbotsford City of Chilliwack Corporation of Delta LIBRARY Abbotsford Clearbrook Mount Lehman Chilliwack Sardis Yarrow George Mackie Ladner Pioneer Tsawwassen CIRCULATION 301,730 811,309 14,174 522,085 305,564 33,009 273,892 187,387 214,411 1,127,213 860,658 675,690 2015 vs 2014 -2.7% -3.3% 6.2% -6.3% -7.5% 0.0% -4.6% -8.4% 3.0% -3.0% -6.5% -3.5% HOLDS 9,213 22,822 631 16,124 9,553 1,879 9,312 6,673 10,404 32,666 27,556 26,389 2015 vs 2014 -5.0% -3.5% -26.1% -8.3% 4.8% 32.9% -2.4% -9.3% -9.6% -4.5% -2.0% -7.1% District of Hope Hope 73,364 0.5% 4,648 1.1% District of Kent Agassiz 90,124 2.9% 5,318 -4.2% City of Langley Langley City 179,165 -21.9% 8,507 -7.9% Township of Langley Aldergrove Brookswood Fort Langley Murrayville Walnut Grove Muriel Arnason City of Maple Ridge Maple Ridge 415,301 -3.0% 13,688 -12.7% District of Mission Mission 317,534 -6.8% 10,856 -8.1% City of Pitt Meadows Pitt Meadows 133,723 -5.4% 6,561 -11.0% City of Port Coquitlam Terry Fox 355,074 -3.9% 12,988 0.2% City of White Rock White Rock 207,517 -4.9% 11,387 -3.2% Fraser Valley R. D. Boston Bar Yale Outreach Services Administrative Centre Website Customer Self Service 131,292 72,526 43,575 170,456 262,444 211,383 891,676 9,973 17,881 7,908 60,096 31,606 1,029,681 6,466,303 -5.3% 8.2% 4.6% 3.9% 4.3% 1.9% 0.4% -2.8% 2.5% 4,855 2,743 1,737 5,781 9,174 6,760 31,050 -31.1% -1.3% -6.7% 1,458 2,436 978 15,797 13,631 1,209,525 -4.6% 1,433,003 -1.0% -7.3% -13.2% -5.2% -0.3% -5.2% 0.6% -4.3% 37.4% -5.6% 16.2% -5.3% -4.4% 1.9% 0.8% 61 FRASER VALLEY REGIONAL LIBRARY LIBRARY ACTIVITY SUMMARY REPORT - END OF YEAR 2015 CIRCULATION OF MATERIALS 2015 4,319,876 1,947,875 2,113,700 258,301 2,146,427 170,730 1,787,949 187,748 6,466,303 YEAR TO DATE 2014 4,461,130 2,078,565 2,105,609 276,956 2,320,221 180,306 1,934,793 205,122 6,781,351 % Change -3.2% -6.3% 0.4% -6.7% -7.5% -5.3% -7.6% -8.5% -4.6% Online Resources eBooks & Downloadable Audiobooks Electronic Databases 2015 547,516 437,880 109,636 YEAR TO DATE 2014 534,839 406,254 128,585 % Change 2.4% 7.8% -14.7% ALL CIRCULATION 7,013,819 7,316,190 -4.1% 2015 1,433,003 YEAR TO DATE 2014 1,421,887 % Change 0.8% 7,848 7,567 3.7% 201,983 185,519 8.9% Print Circulation Adult Books Children & Teen Books Magazines Audio/Video Circulation Audiobooks DVDs Music CDs Total Physical Circulation USE OF ELECTRONIC RESOURCES CUSTOMER ACTIVITIES Holds Programs (Number of) Program Attendance Notes 62 LIBRARY REPORT TO THE FVRL BOARD ABBOTSFORD LIBRARIES By Hilary Russell, Library Manager Meeting of January 27, 2016 2015 IN THE ABBOTSFORD LIBRARIES Teens Use $86,000 Worth of Resources Each Month I can tell from the 2015 statistics that Abbotsford teens love to read! On a monthly basis, over 3,100 Young Adult novels were checked out through the three libraries and, if we add in the comics, magazines and audiobooks, it adds up to over 4,300 library items each month. If each of these items cost approximately $20, then that’s about $86,000 of “business” that is the value of this monthly service to teens in Abbotsford – a service they could probably not afford individually but one that has lasting positive effects on our community. Benefits of Libraries to Young People We know that those teens are keeping their literacy skills alive and discovering that the library is a comfortable and welcoming place to study, hang out, or attend free programs like our Teen Advisory Group – all a positive outlet for their energy. The benefit of libraries to young people was recognized in our community in November when library staff was invited to talk to parents and students at a forum about the benefits of literacy and how community services like libraries can help to keep young people from choosing drugs and gang involvement as part of their lives. This successful event was put together by the Abbotsford Police Department, Abbotsford Community Services, and the Abbotsford School District, and included some talks specifically for Punjabi speaking parents. Abbotsford Residents Checked Out 1.1 Million Items In all, the Abbotsford Libraries checked out over 1.1 million physical items to customers through the Clearbrook, Abbotsford Community and Mount Lehman libraries in 2015. Virtual services are not counted in this figure but we know that through the FVRL website many customers also download eBooks and use FVRL services straight from home. Abbotsford Residents Ask Library 3000 Questions Each Month Assistance in person, by phone or by email is a big part of library services and in 2015 staff answered about 3,000 questions each month. The public library is one of the few places in any town where, for free, you can talk directly with a person who can not only help you find FVRL…Connecting people to the world of information and ideas 63 Abbotsford Libraries Meeting of January 27, 2016 Page 2 the book you want to read but also understands how to look for information whether it is how to grow carrots, where to find government forms or who to call for local services. A growing part of our service during 2015 was basic help with new technologies such as eBook readers, tablets, phones and computers. We were a popular place just after Christmas as everyone tried to figure out how to use their new device! Over 25,500 People Attended Abbotsford’s Library Programs Close to 800 programs brought in over 25,500 attendees to the libraries during 2015. From one-on-one tech help sessions to afternoon classic Hollywood films to celebrating National Aboriginal Week, the library was a hub of social activity and interaction for people in our communities. Storytimes for children form the backbone of weekly programming, introducing families to those pre-literacy skills that are so important for children when they reach school age and begin to learn to read. Storytimes also create a habit, often lasting a lifetime, of regular library visits and the discovery of the joy of reading. Other than Storytimes, our biggest programs of the year were Summer Reading Club, which takes place at all three libraries and in which over 3,000 kids, teens and adults participate, plus Family Literacy Day in January at the Clearbrook Library with about 1,000 visitors. Community Collaborations Integral to Library Service Community collaborations and connections were an integral part of library service in Abbotsford. In 2015, library staff participated in committees within the community such as the Abbotsford Early Childhood Committee and Literacy Matters. We collaborated on programs and services with a number of organizations such as Abbotsford Community Services and were able to save the day for the Fraser Valley Heritage Fair when they suddenly discovered they were without a venue! Literacy Matters Abbotsford partnered with the library to run the Reading Buddies program and was able to help over 100 young readers with their skills. The REACH Museum and Gallery is not only our neighbor on the Civic Plaza but was a key partner on Family Literacy Day in late January. Volunteers: Teen Advisory Group and Friends of the Library Two groups of volunteers both brought benefit and derived benefit from their connection to the libraries in Abbotsford. The Teen Advisory Group offered teens a chance to develop leadership skills by helping at library events and also gain volunteer hours for school graduation. The group membership in 2015 has been about 15 regular attendees. FVRL…Connecting people to the world of information and ideas 64 Abbotsford Libraries Meeting of January 27, 2016 Page 3 The Friends of the Abbotsford Libraries, who are mostly retired folks, met monthly and assisted with small-scale fundraising efforts such as book sales and with some of our programs. This group is about 40 strong and has been in existence for over 20 years with many long-term members, some hailing from the first formation of the group in the early 1990s. They have become experts at helping on Customer Appreciation days and helped serve pie when we celebrated customers and numeracy skills on Pi day in 2015. Neighbourhood Hub and Community Destination The Abbotsford libraries operated as hubs and neigbourhood destinations for community members in 2015 by offering not only book lending and information services but space for studying, programs like Reading Buddies, and services such as exam proctoring. As part of the fabric of the community, the libraries contributed toward the health and individual success of Abbotsford residents as well as the vibrancy of the community as a whole. FVRL…Connecting people to the world of information and ideas 65 LIBRARY REPORT TO THE FVRL BOARD Agassiz Library By Nicole Glentworth, Library Manager Meeting of January 27, 2016 TRADITIONS LIVE ON AT AGASSIZ LIBRARY December is all about traditions at the Agassiz Library. The library is full of Christmas cheer with “Santa Crackle” drawing in youngsters who enjoy having their annual photos taken with the library mascot. Staff can see how much these youngsters have changed and grown over the years, solidifying that bond between the younger customers of the library and the staff. The Christmas spirit carries on for Christmas Cheer Week where the library is full of the aroma of warm spiced apple cider for customers to enjoy while they socialize with other friends in the library during the cold, busy days of this holiday month. FVRL…Connecting people to the world of information and ideas 66 LIBRARY REPORT TO THE FVRL BOARD Chilliwack Libraries By Nicole Glentworth, Library Manager Meeting of January 27, 2016 LIBRARIANS ARE ALL “BOOKED” UP Customers of both Chilliwack and Sardis Libraries are finding an increase in the demand for the Book-a-Librarian service. This service gives customers the opportunity to sit down in a one-on-one session to take advantage of staff expertise when it comes to downloading eBooks and audiobooks to a variety of devices as well as Readers’ Advisory and specific research requests. Seniors in particular appreciate the opportunity to sit with staff and go through the process step-by-step uninterrupted so, if there is anything that needs clarification, they can do so at the moment rather than having to try on their own and come back. The convenience of having someone guide them through the process is invaluable to them. It also strengthens the relationships that they have developed over the years with the library staff. FVRL…Connecting people to the world of information and ideas 67 REPORT TO THE FVRL BOARD Delta Libraries By Gillian McLeod, Library Manager Meeting of November 25, 2015 The end of the year can often appear to be a quieter time in our libraries. At the Delta libraries we are learning to use this time to the advantage of our communities by completing tasks that have been "on our list" all year, but that we have not yet been able to accomplish. November and December of 2015 brought many such tasks to the top of our lists and our communities do benefit. Each year our staff celebrates the holiday season with a get-together. Regularly at these parties our staff either collects food for our local food bank or auctions gifts to each other to support our local needs. This year we celebrated the largest donation from our Delta library staff. During an evening of laughter, singing, smiles, and brisk auctioneering, our staff raised $1600 from the sale of homemade items including chocolate balsamic syrup, knitted scarves, fresh fancy cookies, quilted items, jewelry, and a lamp made out of discarded CDs. The money was presented to the new executive director at Deltassist Family and Community Services Society and was greatly appreciated. On December 31 we completed a Wrapping Project at Tsawwassen Library and it is outstanding! What is a Wrap? With the expertise of our Marketing and Communications Department, we were able to design and install a 4-6 foot by 400 foot film, with the FVRL logo and the words "Tsawwassen Library" around the windows of our entire building. This is a library that can be hard to find, and this bright and welcoming graphic leaves no doubt as to the purpose of this building when viewed from any point in the surrounding mall. It is beautiful! Ladner Pioneer Library was able to almost complete their scheduled renovations with interior wall painting, a new phone system, art installation and the 3 foot by 25 foot application of the Read, Learn, Play tag line in the Children's area. Again, this was a MarCom project and it looks fantastic. One outstanding project at Ladner has already begun to tickle the curiosity of our community. We will have a Makerspace in the children's area when the Ladner community joins local fisher and craftsman Will Heinrich as he builds a reproduction of his Blue Boat Trawler in our library. Upon completion the trawler will be used as a reading space. Will plans to cut and form pieces at his workshop and then bring them into the library to assemble, sand, paint and create—including as many of our Ladner public as possible—thus it becoming a Makerspace. We are all very excited about this project and we look forward to welcoming you to our libraries to show off how we are connecting in our communities. FVRL…Connecting people to the world of information and ideas 68 Delta Libraries Meeting of January 27, 2016 Page 2 Ladner Pioneer Library’s Children’s area boasts new Read.Learn.Play. sign. Tsawwassen Library “wrapped” with a new sign FVRL…Connecting people to the world of information and ideas 69 LIBRARY REPORT TO THE FVRL BOARD Hope Library By Nicole Glentworth, Library Manager Meeting of January 27, 2016 PARTNERSHIPS CONTINUE FOR THE CHRISTMAS SEASON The tradition of letters to Santa continued in December. It attracted a record breaking 60+ attendees to this small library. This program was hosted in the library in partnership with the Hope Arts Council and the University of the Fraser Valley (Hope). Children, and parents, had the opportunity to showcase their creativity through art and words to Santa. The library took this opportunity to promote literacy and give away free books, take photos with Santa, and share music and stories with others from the community. The Friends of the Hope Library Society partnered with the library to host the first Ugly Sweaters workshop. This allowed all participants to be creative in designing an ugly sweater for Christmas. These sweaters were then worn at several community events that the members of the Friends groups attended over the season. FVRL…Connecting people to the world of information and ideas 70 LIBRARY REPORT TO THE FVRL BOARD CITY OF LANGLEY LIBRARY By Pat Dawson, Library Manager Meeting of January 27, 2016 THE LIBRARY AND THE IMPACT OF COMMUNITY CONNECTIONS City of Langley Library staff works creatively to directly improve the wellbeing of our residents, for example, by providing a robust recreation and information collection of materials and resources for all ages. Additionally, staff is receptive to enhance the health and vibrancy of the community by connecting with groups and organizations in our city. The library provides a venue or expertise to others who, in turn, invest their skills in the community. In this report I will highlight two library/community connections, Close Knit Langley and the annual Wrap-a-Read project. Close Knit Langley Six years ago library staff was approached by a woman in our community who envisioned a public knitting group that would accomplish three goals. The group would promote and pass on the art of knitting; it would be an opportunity for social connection; and it would supply warm woolens to Langley people in need. The library, she said, would be the ideal meeting place, and staff agreed. Close Knit Langley has welcomed accomplished craftspeople, new knitters, children, and teens. Working with Langley Community Services Society (LCSS) a few years ago, members of the knitting group introduced knitting to some of Langley’s Karen refugees. Many have found a friendly and comfortable place with Close Knit Langley. For six years the group has donated their knitted goods to Ishtar Transition Housing Society, a local organization that provides service to women, children and youth who have suffered from violence. Two years ago the group added to their list of recipients Best Babies of the Langleys, a service for pregnant women through Encompass Support Services Society, and the maternity ward at Langley Memorial Hospital. In 2015 the knitters also filled three boxes for the BC Muslim Association to be distributed to newly-arrived Syrian refugees. Wrap-a-Read, a Literacy Project with the Langley Christmas Bureau Once again, City of Langley Library played a major role in the success of the annual Wrap-aRead project at the Langley Christmas Bureau. This project ensures that all children and teens registered with the Langley Christmas Bureau receive a new book during the Bureau’s FVRL…Connecting people to the world of information and ideas 71 City of Langley Library Meeting of January 27, 2016 Page 2 Toy Depot Days. Funds for Wrap-a-Read are raised throughout the year by the Langley Literacy Association from individual, business, community, and municipal donors, including City of Langley. Library staff, with the Langley Literacy Network’s Literacy Outreach Coordinator, selected the books and arranged the processing and distribution. At the Bureau, a group of volunteers, along with library staff, matched over 1600 children and teens with a book that piqued their interest. One book at the right time can instill a love of reading that may continue for a lifetime. By working together with the knitting group and the Langley Literacy Association and Christmas Bureau, the library has helped the community by helping its residents. The library will continue to develop – and collaborate on – new ideas, especially looking ahead to the opening of the new Timms Centre. FVRL…Connecting people to the world of information and ideas 72 LIBRARY REPORT TO THE FVRL BOARD TOWNSHIP OF LANGLEY LIBRARY By David Thiessen, Library Manager Meeting of January 27, 2016 2015 OVERVIEW: TOWNSHIP OF LANGLEY LIBRARIES As stated in the Township of Langley’s Community Plan, the Township’s vision is to build a legacy for future generations by leading and committing the community to a lifestyle that is socially, culturally, economically, and environmentally balanced. The Township of Langley libraries met these goals in 2015 through a balanced provision of services, programs, and community participation. This report provides a brief overview from 2015 from three targeted areas: 1) literacy, 2) community involvement, and 3) seniors. LITERACY Summer Reading Club Our Summer Reading Club participation was extremely well received. Township of Langley libraries registered 1771 school-age children, 576 preschoolers, and 297 teens – an 11 percent increase over last year. Total participation rose to 2, 644 – the second highest on record. Brookswood and Fort Langley Libraries showed the most significant increases (31% and 37% respectively). Reading Buddies Our Reading Buddies Partnership program with Langley Literacy Network – where high school students read to reluctant K-Grade 3 readers in the library – moved from pilot status to a regular program. Stories and Visits We provided over 400 regular Storytimes, Babytimes, Pajama times, puppet shows, school visits, and library tours. Whenever possible we combined library events with municipal events. One example is the annual Municipal Awareness Day, a Council initiative demonstrating how local government operates. In 2015, 25 Langley area schools participated. The library participated by provided FVRL…Connecting people to the world of information and ideas 73 Township of Langley Libraries Meeting of January 27, 2016 Page 2 library tours – 11 classes participated (320 children). The library also staffed a table in the public foyer. Circulation Increases Our circulation numbers not only kept pace with last year, but grew (into our second highest circulating levels ever, the vast majority of the growth being print). Our data is supporting journal article data about “books being back.” It does seem that print and digital are developing into a “reasonably comfortable co-existence” (cost notwithstanding). Community Literacy and Wellness We also partnered with other organizations in offering a variety of community literacywellness initiatives. One example: a significant partnership with Fraser Health, Ministry of Children and Family Development, School District #35, City of Langley, the Township, and the United Way in providing two C.H.I.L.D. (Children's Health Information Learning Development) Days, one in Aldergrove and one Willoughby, based on EDI data of the Township’s two most vulnerable areas. Digital Literacy The demand for assistance with digital literacy also continued to grow in 2015, as did the continued evolution from group instruction to personalized one-on-one assistance –for anyone, anytime, any device (although group instruction is still available and done). Demand is wide, including everything from eBook downloading, eReader troubleshooting, tablet help, internet instruction, doing research andd databases, homework help, business research, or simply making sense of information overload. COMMUNITY INVOLVEMENT Community participation was another key focus in 2015. We played a large role in planning and staffing creative 20-foot tents at Canada Day and the two-day International Festival as well as provided Storytimes and crafts tents at festivals such as Aldergrove Fair, Brookswood Village Summerfest, Fort Langley Cranberry Festival and May Day, Walnut Grove Family Day, Campbell Valley Celebration, World Rivers Day, and more. On National Aboriginal Day staff provided Storytimes in the Reading Teepee at Douglas Park and shared FVRL’s Aboriginal Storytelling Kits. FVRL’s mobile library Library Live and On Tour was a highlight, delivering the library in its usual innovative way. FVRL…Connecting people to the world of information and ideas 74 Township of Langley Libraries Meeting of January 27, 2016 Page 3 SENIORS Our third primary target area in 2015 was seniors. In June, the Ministry of Health formally recognized the Township as an age-friendly community. Given council’s goal for this recognition, and our demographics – where 12% of our population are 65 or older (and that number expected to double in 10 years) – Township libraries focused many of our efforts this past year on seniors. Seniors Appreciation Day We not only participated in Seniors Appreciation Day, as we have done every year, but this year did so for an entire week, partnering with the Seniors Resource Society. We visited seniors’ residences, providing a variety of services including digital training, storytelling, and general information services. Libraries Are a Welcoming Space for Seniors Throughout the year Township Libraries increased our level of commitment to providing a welcoming social space for seniors within the library. The social isolation of seniors, according to an increasingly wide variety of reports, can cause communities to suffer a lack of social cohesion, higher social costs, and the loss of an unquantifiable wealth of experience that older adults bring to our families, neighbourhoods and communities. We now provide a specialized Seniors Resources Librarian not only to staff, but also to the public as well. Clubs and Partnerships for Seniors We were also busy throughout the year growing our clubs that Township seniors are thriving in, such as the Knitting Clubs, Art Club, Caregivers Club, Coffee Club, Puzzle Club, Garden Club, numerous Book Clubs, Writers Club, Chess Club, and more. In addition, in partnership with the Immigrant Services Society of BC (ISS) and Revenue Canada, we also provided free income tax preparation assistance for low-income residents. A great many of those who qualified were fixed-income seniors. Libraries Are “Building Community” Our key driver for the Township of Langley libraries is “Building Community.” The world is rapidly changing and the library is transforming with it, from a traditional and quiet repository of books to a lively hub that, from its collection out, helps each Township community preserve and enhance their uniquely local flavor while vastly increasing their capacity for healthy transformation in the midst of constant, disruptive, change. FVRL…Connecting people to the world of information and ideas 75 LIBRARY REPORT TO THE FVRL BOARD Maple Ridge Public Library By Jo-Ann Sleiman, Acting Deputy Manager Meeting of January 27, 2016 MAPLE RIDGE TEEN ENGAGEMENT: A SUCCESS STORY Maple Ridge Public Library has developed, over the years, an enduring and profoundly rewarding relationship with our community’s teens, a characteristically difficult age group to draw in. A great deal of teen activity pivots around the library’s Teen Advisory Group (TAG), which boasts a substantial membership of high school-aged youth (presently close to 200). Members meet every month to discuss programming, collections, library decoration, volunteering and an array of wider topics relevant to the age group. Feedback from the TAG is taken seriously, and has a very real impact on the physical library and on the services and programming we offer to Maple Ridge teens. TAG volunteers are instrumental in many of the initiatives that engage people of different ages and that work best to address our core programming goals. It Won’t Byte, for example, takes teens each month to the local seniors centre to offer individual help with cell phones, tablets, cameras, and other devices. Their patience with those who are challenged by technology is almost boundless, and seniors with new gadgets continually express their gratitude for the help they receive and their delight at having connected in this way with local youth. Similarly, teens shepherd elementary-aged children through weekly Chess Club gatherings and form half of the equation in our longstanding Reading Buddies program and its French language equivalent, Lisons Ensemble. These programs pair high school students with children in primary grades for after-school reading and literacy activities. Feedback from parents consistently describes not just an improvement in reading level, but a new interest in reading cultivated by the child/teen relationship. TAG members identified the need that prompted our continuing partnership with Work BC in workshops focused on job searching, resume building, and letter writing for teens and young adults. They provided the spark for our upcoming Youth Job Fair, a collaboration with Work BC, Maple Ridge Pitt Meadows Parks and Leisure, and many other businesses, volunteer organizations and educational institutions. FVRL…Connecting people to the world of information and ideas 76 Maple Ridge Public Library Meeting of January 27, 2016 Page 2 TAG inspiration is also responsible for some of our more light-hearted teen programming, like teen movie nights, chocolate building competitions, craft meetings and poetry slams. These programs augment our ongoing workshops, job tours, outreach to schools, Teen Summer Reading Club and Teen Tech Week initiatives. In addition to lending a hand with a variety of major events and programs for all ages, TAG volunteers join forces with our Maple Ridge Friends of the Library group in regular fundraising activities like the Friends’ yearly book sale, shred-a-thon and quiz night. Funds raised at these events contribute to the purchase of library furniture and equipment and literacy initiatives like Read, Learn, Play with Your Baby. Finally, our TAG has had a major hand over the years in how the library looks and feels. TAG members put their indelible, multi-coloured stamp on the library in 2013 when they provided input during the transformation of the sizeable teen area on the second floor. They are also largely responsible for Creatrium, the library’s celebrated annual atrium decoration that graces the foyer for most of each year and that always invites gleeful commentary from members of the public. Other creative outbursts result in interesting book displays or oversized post-it note window installations that provide an artistic foreground to our mountainous second-floor view. Teens, of course, visit the library for a variety of reasons – to study, learn and collaborate; to gather information; to use our collections; to connect with friends; to take advantage of WiFi and other services, or to attend programs and meetings. Our Teen Advisory program, however, provides teens with an added—and very important— dimension, creating valuable opportunities that reach far beyond the regular library experience: encouraging community and societal engagement, promoting responsibility and empathy, and fostering skills that will serve teens in their education, work, and personal lives into the future. In turn, Teen Advisory Group members give back in hundreds of ways that contribute to the warmth, vigour, and positive atmosphere of the library and that extend concrete benefits to other members of the community. FVRL…Connecting people to the world of information and ideas 77 LIBRARY REPORT TO THE FVRL BOARD Mission Library By Courtney Novotny, Acting Deputy Library Manager Meeting of January 27, 2016 BRIGHTENING UP SPACES, PUTTING SMILES ON FACES Mission staff recently updated the library with some small, but bright and colourful changes that make the library a more cheerful, surprising, and interactive place. New toys that promote literacy were added to the children’s area, including alphabet bean bags, magnetic shapes, and puppets. Families can be found building creations with the magnetic shapes, sounding out letters with the alphabet bean bags, and telling stories with the puppets – all activities that support storytelling, promote literacy, and help build community. One of the library’s book drops was decorated to look like an Abominable Snowman, which delighted customers of all ages as they walked into the library. Smiles and cheerful comments were seen and heard, as customers were surprised by the new décor. Staff noticed an increase in children’s books being dropped off into this book drop, as children were enticed to participate in the activity of returning books when we made it fun. In addition to the book drop décor, interactive wall displays have been added to the children’s area and will be changing throughout the year. In December, customers were invited to write their favourite book on a paper slip to add to Santa’s toy sack on the wall and in January, customers were invited to colour and add a marshmallow to a large mug of (paper) hot chocolate. The personalized paper slips were added to the wall display for others to read and, in doing so, discover more about their community. Simple décor, wall displays, and a few new toys are just small things. It is often these small things that make a difference for customers, providing them with interactive spaces and activities helps everyone feel welcome and truly a part of their local library. As well, customers return to see what they will be surprised with next. FVRL…Connecting people to the world of information and ideas 78 LIBRARY REPORT TO THE FVRL BOARD Pitt Meadows Public Library By Jo-Ann Sleiman, Acting Deputy Manager Meeting of January 27, 2016 CELEBRATING LIFELONG LITERACY January is traditionally a month where organizations concerned with literacy make a special effort to spread literacy awareness and celebrate the progress made in our communities on this front throughout the year. Not surprisingly, with literacy development being core to the programming goals of FVRL libraries, this is a time when we count our achievements, assess our initiatives, and renew our commitment to the work of promoting literacy for all ages. This month, Pitt Meadows Public Library has several new reasons to celebrate. Read, Learn, Play with Your Baby Pitt Meadows Friends of the Library voted in their January meeting to allocate funds to local supplies for FVRL’s Read Learn Play with Your Baby program. The initiative puts carefully selected board books and early literacy information into the hands of new parents, giving them practical ideas on how to put their babies on the path to reading development right from the start. Packages are distributed through our local public health unit and through various other organizations that come into contact with newborns and their parents. Babytimes and Storytimes Both Babytime (0 – 18 months) and Storytime (18 months and up) have seen a surge in attendance in recent months, and library staff has opened additional sessions of each to meet the demand. These programs are enjoyable for caregivers and children, creating shared experiences, connecting families to their library, encouraging a love of reading and helping parents and caregivers contribute to their children’s literacy progress. Reading Link Challenge Reading Link Challenge (RLC) is a partnership program of public libraries and BC schools, led in the Fraser Valley area by FVRL. Children in Grades Four and Five form reading teams and compete in challenges that start in each participating local school, progress through local libraries and then library systems, and culminate in a single grand challenge that involves communities served by FVRL, Coquitlam, North Vancouver City, Port Moody and Surrey library systems. This year, three Pitt Meadows elementary schools are taking part in RLC, a significant jump from last year’s one participating school. Teams read their assigned books in December and January, partake in their school challenges in February, and move on to local in-library challenges in March. FVRL…Connecting people to the world of information and ideas 79 Pitt Meadows Library Meeting of January 27, 2016 Page 2 While promoting both library use and the development of lifelong reading habits, the program also provides participants with an opportunity to learn about teamwork and how to read for retention. The “sport of reading” aspect of the program is particularly attractive to some children, and parents often comment that it has sparked an interest in reading that was formerly weak or non-existent. Family Literacy Day Celebrations Library literacy efforts reach a peak at the end of January with a celebration of Family Literacy Day on January 30. The ABC Life Literacy Canada initiative was established in 1999 to “raise awareness of the importance of reading and engaging in other literacy-related activities as a family.” The library expands this aim on the day to promote and celebrate literacy for all ages and of all kinds, including standard literacy, numeracy and physical, financial, technological and computer literacy. In partnership with Maple Ridge Pitt Meadows Katzie Literacy Committee, the library invites a host of relevant community organizations to share their particular literacy expertise with the public, while children enjoy special Family Literacy Day activities and Storytimes with well-known storyteller and puppeteer Elspeth Bowers and Miss Teenage Western BC, Kayla Levins. January’s exciting literacy events and developments complement our year-round efforts like computer workshops, reading groups, conversation circles, outreach to Katzie, School District #42, and other organizations as well as system-wide programs like 1000 Stories Before Kindergarten and Summer Reading Club. FVRL…Connecting people to the world of information and ideas 80 LIBRARY REPORT TO THE FVRL BOARD TERRY FOX LIBRARY By Pat Dawson, Library Manager Meeting of January 27, 2016 THE LIBRARY COLLECTION Because of FVRL’s materials selection strategies, customers at Terry Fox Library consistently find a collection that supports their needs and interests for literacy, recreation, and informed decision. The collection includes a variety of formats such as books, audiobooks, DVDs, magazines, newspapers, digital resources including eBooks, and more. Our collection reflects the interests of people of all ages and with diverse cultural backgrounds, and supports a spectrum of literacy skills. Staff interactions with customers are always with the deliberate intent of matching each individual with the material they need. Readers’ Advisory Service Frequently customers arrive at the library without a specific title in mind. In conversation with the customer, drawing on personal knowledge and using collection resources, staff ensures that the customer leaves with suggested reading material. To be successful at readers’ advisory services, staff must maintain a broad and current knowledge of the wide range of literature genres and must be familiar with resources for book suggestions and reading recommendations. Readers’ advisory service is particularly important to Port Coquitlam residents. Almost 46% of 2015 total circulation was fiction (novels and story books). Events and the collection At library events and programs, book displays support the theme or context of the event. At Storytimes and Babytimes, for example, staff selects books for display that parents and children will want to take home. Promotion of an upcoming event is always accompanied by books or DVDs that match or enhance the theme. In the library right now, information on a feature wall about the Adult Colouring Club includes display books on art, artists, colour and illustration. FVRL…Connecting people to the world of information and ideas 81 Terry Fox Library Meeting of January 27, 2016 Page 2 A Young Customer’s Response to the Collection Staff recently received a small package from a young customer with this note: Dear Terry Fox Librarians, Thank you for letting me borrow & take out books. I love to read. You are so helpful when I need help choosing a book. I hope you have a Merry Christmas & enjoy the new year. P.S. I wish I could buy all your books. Here is some money. Inside the package was a candy cane and $1.50 of her own money, she said, so that the library can buy more books. Inspired by that little girl, and encouraged by the positive interactions with so many of our customers, library staff will continue to promote the full breadth of the FVRL collection available to all our residents. 82 LIBRARY REPORT TO THE FVRL BOARD WHITE ROCK LIBRARY By David Thiessen, Library Manager Meeting of January 27, 2016 2015 OVERVIEW: WHITE ROCK LIBRARY As described by the City of White Rock, the goals of Recreation and Culture (the department the library is aligned with) are “to foster a sense of community identity, pride, spirit and culture” and “foster better citizens - socially, physically and emotionally.” The White Rock Library has met these goals throughout 2015 through the provision of services, programs, and community participation. This report provides a brief overview from three primary targeted areas: 1) literacy, 2) arts and culture, and 3) seniors. LITERACY There is significant research that shows that literacy skills are not as related to a child’s family background or home environment as they are to how frequently they have been read to prior to starting school. We, therefore, continue to make encouraging literacy—particularly early literacy—a key priority. Summer Reading Club The Summer Reading Club again proved very popular. Designed to keeping children reading throughout the summer, 2015 saw almost 300 children read their way through summer (and enjoying special library events, performers, stickers, and more). Sixty-eight of these (28% higher than last year) were children too young to read for themselves, who were being read to by their parents or caregivers. Stories and Visits Throughout the year, staff performed over 75 regular Storytimes, Babytimes, Pajama Times, puppet shows, school visits, and library tours. Whenever possible we combined municipal events with library events. One example is the annual RCMP Open House designed to showcase work done in the communities by various agencies including the RCMP. We provided a tent, children’s crafts, and a themed Storytime. FVRL…Connecting people to the world of information and ideas 83 White Rock Library Meeting of January 27, 2016 Page 2 Circulation Growth Finally our circulation numbers not only kept pace with last year, but grew, with the vast majority of the growth being print. Our data is supporting journal article data about “books being back.” It does seem that print and digital are developing into a “reasonably comfortable co-existence” (cost notwithstanding). Clubs There is other research that shows that early literacy, once cultivated, needs to be nurtured into adulthood, to foster keen adult learners and maintain active brains into late age. The White Rock Library now leads or hosts 10 Book Clubs, with well over 100 active members. Digital Literacy and Continuous Learning Also, we continued to provide numerous other Continuous Learning programs throughout the year. The demand for assistance with digital literacy, for example, also continued to expand in 2015. Demand is increasingly wide, including everything from eBook downloading, eReader troubleshooting, tablet and smartphone help, Internet instruction, understanding and doing research and databases, homework help, business research, or simply making sense of information overload. ARTS AND CULTURE With Arts and Culture designated a strategic priority, the second primary library key focus efforts continued on the Arts. As part of the City Fall Festival of the Arts, the library celebrated International Artists Day. We once again hosted the Outside the Box: Fibre Arts Extravaganza, designed to encourage economic activity in White Rock through the combined exposure of residents, artists and art. We also, for the first time, ran our Master Artists in the Library feature series year-round. In this series significant local artists create their art inside the library as residents– or entire classes of school children – watch. Local Master Artist David Patterson commented on one of his art sessions in the library: “I hardly had any time to paint. So many people came over to chat and ask questions.” Investments like this by the library (or a variety of similar other endeavors we did) strengthen the institution that host the event (the library), the arts and cultural organizations that produce FVRL…Connecting people to the world of information and ideas 84 White Rock Library Meeting of January 27, 2016 Page 3 them (the larger community), and the city economically. In so doing, it is providing a lasting foundation for the ongoing efforts of the city’s strategic arts priority SENIORS Our third primary target area in 2015 was seniors. The social isolation of seniors, according to an increasingly wide variety of reports, can cause communities to suffer a lack of social cohesion, higher social costs, and the loss of an unquantifiable wealth of experience that older adults bring to our families, neighbourhoods and communities. We increased our level of commitment throughout the year by creating a welcoming social space for seniors, providing programs, seating areas, and growing numerous active clubs that White Rock seniors are thriving in, such as the Quilting Club, Scrabble Club, Bridge Club, History Club, Philosopher’s Café, Chess Club, Writers Club, Social Justice Film Club, and more. In addition, Tech-Buddies, an innovative intergenerational program (a partnership with Semiahmoo Seniors Planning Table) saw teens teach digital literacy to seniors that are seeking assistance. Building strong relationships between young adults and seniors and providing lifelong learning opportunities for White Rock residents through addressing the “digital divide” is a powerful community-building tool. Teens are able to learn teaching skills; seniors perhaps pass on some time-tested wisdom; relationships that would never otherwise materialize are often built. BUILDING COMMUNITY Our key driver for the White Rock Library is “Building Community.” The world is rapidly changing and the library is transforming with it, from a traditional and quiet repository of books to a lively hub that, from its collection out, helps the community preserve and enhance its uniquely local flavor while vastly increasing its capacity for healthy transformation in the midst of constant, disruptive, change. FVRL…Connecting people to the world of information and ideas 85 LIBRARY REPORT TO THE FVRL BOARD Yale and Boston Bar Libraries By Nicole Glentworth, Library Manager Meeting of January 27, 2016 CHRISTMAS CELEBRATIONS IN YALE AND BOSTON BAR Christmas is always a good time of the year to showcase one’s creativity. This year was no exception, with craft programs being held at both libraries in Yale and Boston Bar. This gave children and adults an opportunity to cross the generational barriers and work together on small creative projects while socializing in the warm and welcoming libraries of the Upper Fraser Valley. Of course, Christmas is not Christmas without a Storytime or two or three. This year the Storytime programs were open to customers of all ages. Local staff entertained the audience with stories with a Christmas/winter theme. You don’t have to be a child to enjoy a story being read to you. FVRL…Connecting people to the world of information and ideas 86 REPORT TO THE FVRL BOARD Library Live and On Tour By Courtney Novotny, Acting Deputy Library Manager Meeting of January 27, 2016 Stories from the Road Christmas parades are an annual occurrence for Library Live and On Tour (LiLi). * In December 2015, LiLi participated in the Christmas parades in both Mission and Aldergrove and reached a combined total of over 20,000 people, keeping FVRL top of mind throughout the Christmas season. While the exposure of driving through the parade reaches a great number of people, the LiLi Tour Manager also reports that, during parade set-up and wait times, he is further able to connect with other parade participants and strategically promote the fun and exciting services FVRL offers. Before a parade begins, one can see a gathering of young and old dancing to the tunes of LiLi and getting excited about the parade…and the library! Library Live and On Tour (LiLi) is an innovative, stereotype-shattering adult literacy initiative developed by Fraser Valley Regional Library. The centerpiece is LiLi, a highly noticeable and surprising little Nissan Cube with very un-library-like enhancements that takes the library to the streets. Its internal stereo equipment makes possible “loud advocacy” for libraries at fairs, festivals, and parades. Its on-board gadget bar enables hands-on demonstrations of eBook and audiobook technology. LiLi makes visits to community agencies and schools, and connects with marginalized and socially excluded people. Literacy happens everywhere LiLi goes! * FVRL…Connecting people to the world of information and ideas 87 January 7, 2016 Donna Macdonald, President, and Board BC Library Trustees Association c/o Nelson Public Library 602 Stanley Street Nelson BC V1L 1N4 Dear Ms. Macdonald and BCLTA Board: At the October 21, 2015 meeting of the Fraser Valley Regional Library Board, the Board supported a motion making the following request of the BC Library Trustees Association: That the BC Library Trustees Association consider providing opportunities that specifically support BC’s regional libraries in best practices. The nature of regional libraries in British Columbia often differs significantly from municipal libraries. Accordingly, trustees of regional libraries could benefit from workshops and resources for their continuing education that address the distinctive aspects of their governance role. Your assistance in providing that support would be greatly appreciated. Many thanks for considering our Board’s request. Yours truly, Irene Geng Office of the Chief Executive Officer 88 To support and represent trustees in advancing public libraries January 13, 2016 Fraser Valley Regional Library Board c/o Irene Geng, Office of the Chief Executive Officer sent via e-mail to [email protected] Dear FVRL Board Members, I received the letter sent on your behalf by Ms. Geng, relaying the motion you passed at your October meeting, and your request for BCLTA to address the continuing education needs specific to regional libraries. Thank you for bringing this to our attention. I can tell you that you have a very strong advocate for regional libraries on our board (Carol Zanon from ORL). She regularly reminds us that regional libraries are distinctive from the other types of libraries we serve! With that awareness, we are working on two initiatives. One is to provide a meaningful forum in which regional library representatives can meet during our annual conference. Through your discussions together, BCLTA will acquire a deeper understanding of your issues. The second initiative is that we are working with the Libraries Branch for some funding assistance for a special project. The project has three components: assess ongoing trustee training needs and explore innovative delivery options; conduct a needs assessment of specific rural and regional requirements for TOP and other training delivery; and, produce some pilot approaches and materials for testing with trustees. We are committed to meeting the needs of our diverse members, from small rural libraries (often public library associations) to municipal libraries of various sizes, and also the large regional library systems. We hope this consultative project will help us understand the differences so that we can better respond. If the FVRL board at any time has suggestions for programs or resources, I hope you will feel free to forward them to BCLTA. Thank you again, and best wishes for 2016. Sincerely, Donna Macdonald President, BCLTA BC LIBRARY TRUSTEES ASSOCIATION 108-9865 140 Street, Surrey, BC, V3T 4M4 Tel: 604.913.1424 Toll free: 1.888.206.1245 www.bclta.ca 89 REPORT TO THE FVRL BOARD Proposed 2016 Budget By Nancy Gomerich, Director of Finance Meeting of October 21, 2015 PURPOSE OF THIS REPORT To provide an overview of the Proposed 2016 Budget (“budget”). 2016 BUDGET IMPROVEMENTS At the start of the 2016 budget process a number of goals were set targeting various improvements in the process, the presented documents, and the end results. Planned improvements that have been achieved in the 2016 process and presented documents are as follows: • increased communications with member finance officers and the Board; • development of two long term capital plans: Information Technology and Copiers; • high-level analysis of materials purchasing power and spending; • more detailed staff benefit calculations reflective of the employee versus a corporate wide standard percentage addition; • more detailed reporting provided to member finance officers on the revenue and expense components that make up each direct and shared service and the reasons for changes therein; • inclusion of certain revenues and expenses in the budget that have not been included in prior budgets: book sale revenue, donation revenues, various expenses funded from book sales and donations, capital expenditures funded from reserves and amortization expense; and • presentation of the budget in the traditional member assessment worksheet format and the financial statement/statement of operations format (i.e., budget as presented in the annual audited financial statements). FVRL…Connecting people to the world of information and ideas 90 Proposed 2016 Budget Meeting of October 21, 2015 Page 2 Planned improvements that have not been achieved and their current status are detailed in the table below. PLANNED IMPROVEMENT STATUS Development of a long term capital plan for the Administrative Centre building and equipment • In the process of hiring a building consultant to assess condition and develop a life-cycle plan. • Expect a report to the Board in the first quarter of 2016. Review, revision, and addition as applicable, of all FVRL Reserve and Surplus Policies • Initial review completed. • Expect a report to the Board in the first quarter of 2016. Completion of an actuarial valuation of retirement and sick leave benefits to inform related expense budgets • Actuarial has been completed and is under review. • 2016 expense budgets set at the same level as 2015. • Expect a report to the Board in the first quarter of 2016. More specific and informed staff salary budget determination • A significant improvement in the process of budgeting for salaries was achieved in fiscal 2016. However, a lack of existing reporting (due to system changes in later 2013) limited analysis that would support a more exact calculation of certain components of library staff salaries. • Improvements in reporting are planned for 2016 that will support improved analysis and determination of budgets for the 2017 budget process. FVRL…Connecting people to the world of information and ideas 91 Proposed 2016 Budget Meeting of October 21, 2015 Page 3 BUDGET DEVELOPMENT PROCESS Overview The budget development process for fiscal 2016 was significantly more involved than in the prior year. • All department budgets were prepared by the department managers, following guidelines and targets set by the Senior Management Team, with support from the finance department. • In prior years the budgets were prepared primarily by the finance officer. • The 2016 process significantly improved managers’ knowledge of their respective budgets which will support them in managing their budgets in the coming year. • Upon completion the manager-prepared budgets were reviewed by their respective director and the Finance team to ensure that they met the set guidelines and targets. • Then the submitted budgets were finalized by the Senior Management Team. Guidelines and Targets Guidelines and targets set by the Senior Management Team included: 1. continue with the implementation of the integrated service experience at the libraries, with a focus on increasing efficiencies and improving value with the same/similar resourcing level; 2. consider and support FVRL strategic plan directions and initiatives; 3. maintain existing service levels; 4. department budget net expense submissions—before salary and benefit increases and the addition of revenues and expenses not previously included in the budget—to be no greater than the 2015 budget net expense submissions (i.e., the 2016 budget will be no greater than the 2015 budget); and 5. all new services and/or enhanced funding requirements to be identified as separate decision packages. Board and Member Finance Officer Communication Improvements in communications outside of staff included: • provision of some preliminary 2016 budget information at the September Board meeting, and • a July meeting with member finance officers seeking direction and input, followed by two meetings in September presenting the draft proposed staff budget and key components thereof. FVRL…Connecting people to the world of information and ideas 92 Proposed 2016 Budget Meeting of October 21, 2015 Page 4 BUDGET FINANCIAL OVERVIEW The Proposed 2016 Budget recommends Option 1: an increase in Member Assessment of $665,680 or 2.86% over 2015. • Included for consideration is Option 2: an incremental option that enhances the increase in materials spending to a total of 5% over the 2015 Budget. o All changes in Option 1 are included in Option 2 Table A below further details these options. TABLE A Budget Option 2015 Budget 2016 Member Assessment $23,307,033 Change From 2015 Budget Dollar Percentage* n/a n/a OPTION 1: 2016 Proposed Budget Base Budget Plus: Annual Copier Replacement Charge Plus: IT Capital Plan Funding Increase Plus: 2% Increase in Materials Spending OPTION 1 TOTAL OPTION 2: Additional 3% for Materials (total increase in materials spending of 5%) OPTION 2 TOTAL $23,691,555 23,718,539 23,893,289 23,972,713 $384,522 26,984 174,750 79,424 1.65% 0.12% 0.75% 0.34% $23,972,713 $665,680 2.86% 24,091,849 119,136 0.51% $24,091,849 $784,816 3.37% *Percentage and dollar change from 2015 budget shown for each line-item is the impact of the additional expenditures included in that line-item, as compared to the immediately preceding line-item. FVRL…Connecting people to the world of information and ideas 93 Proposed 2016 Budget Meeting of October 21, 2015 Page 5 PROPOSED 2016 BUDGET: OPTION 1 Following is a more detailed description/discussion of Option 1, broken down by each of the four identified components. • Impacts of Option 1 (by component) and Option 2 by Member are detailed in Attachment A. A. Base Budget Component The Base Budget Component includes the impacts of anticipated increases in salary and benefits and other increases and decreases in other revenues and expenses necessary to maintain existing staffing levels (some minor exceptions) and fund primarily the same level of expenditures as in fiscal 2015. This component alone DOES NOT MAINTAIN EXISTING SERVICE LEVELS given insufficient funding for both IT and materials. The Base Budget was prepared on the following basis: • Service levels for all service areas are substantially unchanged from fiscal 2015 (possible exception being materials spending/availability). • Some fine-tuning and changes to staff structure and levels are included in this budget. These changes are contained within existing resources and do not impact current service levels. • Known cost and anticipated inflationary impacts are included: o a standard percentage increase on all salaries; o 0-5% increase in benefit rates for the provision of the current level of benefits (i.e., no provision for benefit enhancements); and o 0% for inflation and cost increases on most other non salary and benefit expenses. • Fine revenue reduction of about 15.5% based on experience to date in fiscal 2015. • Addition of donation and book sale revenue and related expense budgets that have historically been funded by revenues. • The impacts of this addition to the budget would vary by member, although the net impact on the overall budget is nominal. It should also be noted that the more detailed staff benefit calculations (which are more reflective of the actual costs) resulted in: o a shift in the benefit expenses amongst the various service areas, and o a general shift in benefit costs from the libraries (direct costs) to the Administrative Centre (shared costs). The changes in the Base Budget Component over the 2015 Budget that drive the $384,522 increase are detailed in Attachment B. • The main driver is the anticipated salary and benefit increases. FVRL…Connecting people to the world of information and ideas 94 Proposed 2016 Budget Meeting of October 21, 2015 Page 6 B. Annual Copier Replacement Charge Component This component adds $26,984 to the budget for an “annual copier replacement charge” that would be transferred to reserves and used to fund the eventual replacement of the copiers at the respective member libraries. This charge ($26,984) is required if the proposed policy change for the responsibility for copier capital expenditures is shifted from the members to FVRL. C. IT Capital Plan Funding Increase Component This component adds $174,750 for additional funding for IT capital expenditures as proposed in the current IT Capital Long Term Plan. • The IT Plan identified IT annualized average revenue requirements of $775,000 versus the 2015 funding level of $192,500 ($87,500 general funding plus $105,000 ERP lease payment). • Significant additional IT funding is required in order to sustain current service levels. • Sustained insufficient funding will require a reduction in IT services which undoubtedly will result in reduced library services to FVRL customers/the public. D. 2% Increase in Materials Spending Component • This component adds a 2% increase ($79,424) in materials spending over the 2015 materials expense budget. • Based on high-level analysis done, it is likely that the 2% increase will not support a similar level of materials purchases due to an anticipated sustained reduction in purchasing power due primarily to the unfavourable US/Canadian exchange rate. • The selection of a proposal for materials spending was driven by: o members' expressed desire for a lower increase in the member assessment in 2016; o the complexity of assessing materials purchasing power changes. Accordingly, the selection of a 2% increase in materials spending is lower than the desired/required increase determined by staff. ATTACHMENTS Attachment A: 2016 Budget Options, Impacts by Member Attachment B: Option 1 Base, Details of Changes from the 2015 Budget (Key Drivers) Attachment C: 2016 Budget Option 1, Member Assessment Worksheet Attachment D: 2016 Budget, Option 1, Financial Statements-Statement of Operations FVRL…Connecting people to the world of information and ideas 95 Proposed 2016 Budget Meeting of October 21, 2015 Page 7 ATTACHMENT A: 2016 BUDGET OPTIONS, IMPACTS BY MEMBER 2015 Member Assessment FVRD 244,048 Kent 311,848 2016 Member Assessment Option 1 - Base Dollar Change over 2015 Percent Change over 2015 245,045 997 0.41% Option 1 - Base+Copier Dollar Change over 2015 Percent Change over 2015 Hope 317,834 Metro Chilliwack Vancouver Harrison Hot Springs Langley Langley Abbotsford Mission City Township 59,640 3,789,528 1,291,212 1,206,009 3,825,864 Total White Port Maple Pitt Member Delta Rock Coquitlam Ridge* Meadows Assessment 842,274 3,390,730 1,619,326 2,556,856 923,749 23,307,033 2,926,115 2,000 295,431 (16,417) -5.26% 313,786 2,989,277 (4,048) 63,162 -1.27% 2.16% 2,000 0 0.00% 60,624 984 1.65% 3,843,270 1,310,417 1,227,921 3,912,495 53,742 19,205 21,912 86,631 1.42% 1.49% 1.82% 2.26% 860,547 3,451,195 18,273 60,465 2.17% 1.78% 1,644,406 2,592,837 25,080 35,981 1.55% 1.41% 942,304 18,555 2.01% 23,691,555 384,522 1.65% 245,563 1,515 0.62% 295,833 (16,015) -5.14% 314,243 2,993,013 (3,591) 66,898 -1.13% 2.29% 2,000 0 0.00% 60,696 1,056 1.77% 3,846,688 1,312,139 1,229,891 3,917,593 57,160 20,927 23,882 91,729 1.51% 1.62% 1.98% 2.40% 862,234 3,455,536 19,960 64,806 2.37% 1.91% 1,645,943 2,594,480 26,617 37,624 1.64% 1.47% 942,687 18,938 2.05% 23,718,539 411,506 1.77% Option 1 - Base+Copier+IT Dollar Change over 2015 Percent Change over 2015 246,465 2,417 0.99% 299,276 (12,572) -4.03% 317,544 3,013,245 (290) 87,130 -0.09% 2.98% 2,000 0 0.00% 61,143 1,503 2.52% 3,867,685 1,320,438 1,242,829 3,945,089 78,157 29,226 36,820 119,225 2.06% 2.26% 3.05% 3.12% 868,135 3,482,876 25,861 92,146 3.07% 2.72% 1,656,540 2,618,978 37,214 62,122 2.30% 2.43% 951,046 27,297 2.96% 23,893,289 586,256 2.52% RECOMMENDED 2016 BUDGET: Option 1 - Base+Copier+IT+2%Materials Dollar Change over 2015 Percent Change over 2015 248,530 4,482 1.84% 299,571 (12,277) -3.94% 318,178 3,022,326 344 96,211 0.11% 3.29% 2,000 0 0.00% 61,346 1,706 2.86% 3,883,431 1,324,647 1,245,824 3,957,958 93,903 33,435 39,815 132,094 2.48% 2.59% 3.30% 3.45% 870,288 3,494,212 28,014 103,482 3.33% 3.05% 1,663,453 2,628,002 44,127 71,146 2.73% 2.78% 952,947 29,198 3.16% 23,972,713 665,680 2.86% Option 2- Base+Copier+IT+5%Materials Dollar Change over 2015 Percent Change over 2015 251,330 7,282 2.98% 300,317 (11,531) -3.70% 319,131 3,036,249 1,297 110,134 0.41% 3.76% 2,000 0 0.00% 61,650 2,010 3.37% 3,907,148 1,330,962 1,250,117 3,977,261 117,620 39,750 44,108 151,397 3.10% 3.08% 3.66% 3.96% 873,518 3,511,014 31,244 120,284 3.71% 3.55% 1,673,722 2,641,736 54,396 84,880 3.36% 3.32% 955,694 31,945 3.46% 24,091,849 784,816 3.37% * Member Assessment only. All options do not include an voluntary transfer to FVRL for future self check-IN Unit replacement ($40,000). FVRL…Connecting people to the world of information and ideas 96 Proposed 2016 Budget Meeting of October 21, 2015 Page 8 ATTACHMENT B: OPTION 1 BASE, DETAILS OF CHANGES FROM THE 2015 BUDGET (KEY DRIVERS) The changes in the 2016 Base Budget over the 2015 Budget, that drive the $384,522 increase, are detailed in the following table. A negative/bracketed number drives the indicated increase in Member Assessment, as compared to a positive/unbracketed number which drives the indicated decrease in Member Assessment. Revenue and/or Expense Operating revenue & expenses (excluding salary & benefits); Provincial Grant Revenue- General Library Fine (& Replacement Book Fees) Revenue Other Library based revenues Net book sale revenue Bank fees Postage expenses Administrative Centre expenses Shipping - vehicle expenses IT operations Mileage expense Materials - processing contract expenses Human resources - resume/hiring software Self-check IN units maintenance contracts* Other (net all other) Subtotal Salary & benefits - before 2016 rate changes Benefits - rate increase for existing benefit levels only Salary - rate increase Total Dollar Value 43,000 (67,012) (5,285) (8,974) (12,000) (11,200) (7,500) 11,700 7,300 43,000 (20,000) (6,500) (35,400) 10,947 (57,924) 8,424 (44,553) (290,469) (384,522) Member Assessment Impact -0.18% 0.28% 0.02% 0.04% 0.05% 0.05% 0.03% -0.05% -0.03% -0.18% 0.09% 0.03% 0.15% -0.05% 0.25% -0.04% 0.19% 1.25% 1.65% FVRL…Connecting people to the world of information and ideas 97 Proposed 2016 Budget Meeting of October 21, 2015 Page 9 ATTACHMENT C: 2016 BUDGET OPTION 1, MEMBER ASSESSMENT WORKSHEET Difference % Difference $ Description Kent Hope 85,062 4,323 89,385 207,367 9,418 216,785 186,660 9,115 195,775 LIBRARY REVENUE & PROVINCIAL GRANT Library Revenue (direct revenue) Provincial Grant (allocated based on population) Subtotal: Total Library Revenue & Provincial Grant (685) (30,174) (30,859) (7,162) (10,657) (17,819) (6,006) (10,400) (16,406) SHARED SERVICES (see Allocation Basis details below) Information systems Human resources & payroll Vehicle/delivery operations Support services (library materials, inter-library loan Client services (programs, LiLi, outreach, interlink) Donor relations Corporate support (CEO, board, finance, building, sy Marketing & Communications Subtotal: Total Shared Services 14,056 6,282 12,789 112,676 22,800 581 16,069 4,793 190,046 45,957 13,958 12,631 39,796 8,053 204 22,404 6,683 149,686 42,386 12,664 12,631 38,837 7,857 200 20,704 6,177 141,456 261,687 132,000 73,763 561,939 113,714 2,893 195,292 58,268 1,399,556 TOTAL BUDGET BEFORE ADJUSTMENTS 248,572 348,652 320,825 3,031,090 DIRECT CHARGES Salary & benefits Other direct charges Subtotal: Total Direct Charges ADJUSTMENTS: Adjustment for Minimum: Metro Vancouver to $2,000 Adjustment: For Harrison Hot Springs Usage FVRD Harrison Hot Metro Springs Chilliwack Vancouver Abbotsford (11) (31) (16) (49,065) (15) (2,632) 1,760,863 77,935 1,838,798 (56,779) (150,485) (207,264) (139) (8,625) 2,194,640 64,912 2,259,552 Mission Langley City Langley Township White Rock 2,266,879 75,160 2,342,039 522,028 24,810 546,838 Delta 792,931 21,671 814,602 725,417 22,808 748,225 (33,108) (68,052) (101,160) (23,720) (48,407) (72,127) 1,157 275,739 163,700 67,501 938,324 189,879 4,830 250,294 74,681 1,964,948 105,970 57,227 30,566 254,118 51,425 1,308 85,441 25,493 611,548 162,633 54,035 30,566 180,760 36,580 931 80,343 23,972 569,820 353,600 164,299 108,097 776,741 157,181 3,999 255,083 76,111 1,895,111 77,861 38,683 30,566 129,935 26,296 669 56,088 16,734 376,832 346,461 146,852 72,543 684,204 138,456 3,522 225,266 67,213 1,684,517 137,870 65,003 30,566 405,151 81,985 2,086 107,225 31,993 861,879 900 3,883,787 1,324,990 1,245,918 3,958,293 870,365 3,494,397 1,663,560 (89,434) (251,279) (340,713) (257) (257) 959 193 5 1,100 61,346 (178) (178) (61) (282) (57) (37) (70,849) (208,008) (278,857) (182) (153) (18,509) (34,796) (53,305) (40) (37) 2,005,658 56,382 2,062,040 Port Coquitlam (68,933) (183,227) (252,160) 914,984 22,832 937,816 (27,637) (108,498) (136,135) (160) (25) (76) (31) Maple Ridge 1,441,616 70,527 1,512,143 Pitt 2016 Meadows TOTAL FVRL 2015 TOTAL FVRL (2016-2015 Budget) (2016-2015 Budget) /(2015 Budget) 538,550 70,836 609,386 13,642,655 530,729 14,173,384 13,448,064 427,539 13,875,603 194,591 103,190 297,781 1.45% 24.14% 2.15% (11,366) (33,898) (45,264) (470,859) (1,284,000) (1,754,859) (481,134) (1,241,000) (1,722,134) 10,275 (43,000) (32,725) -2.14% 3.46% 1.90% 307,642 102,988 30,566 544,679 110,220 2,803 169,334 50,526 1,318,758 99,047 39,272 17,881 126,583 25,612 652 61,480 18,346 388,873 2,230,909 996,963 530,666 4,794,702 970,251 24,683 1,545,024 460,990 11,554,188 2,069,838 952,528 534,454 4,627,678 971,496 25,241 1,528,570 443,759 11,153,564 161,071 44,435 (3,788) 167,024 (1,245) (558) 16,454 17,231 400,624 7.78% 4.66% -0.71% 3.61% -0.13% -2.21% 1.08% 3.88% 3.59% 2,628,368 952,995 23,972,713 23,307,033 665,680 2.86% (56,671) (145,862) (202,533) (121) (245) (44) (5) 2016 TOTAL ASSESSMENT 2016 Assessment Per Capita 248,530 14.94 299,571 50.86 318,178 55.81 3,022,326 36.45 2,000 13.07 61,346 40.90 3,883,431 28.04 1,324,647 35.29 1,245,824 46.74 3,957,958 34.52 870,288 45.33 3,494,212 34.60 1,663,453 27.81 2,628,002 32.67 952,946 51.03 23,972,713 33.87 23,307,033 665,680 2.86% Transfer for self-check-IN unit replacement 2016 TOTAL ASSESSMENT & TRANSFER 248,530 299,571 318,178 3,022,326 2,000 61,346 3,883,431 1,324,647 1,245,824 3,957,958 870,288 3,494,212 1,663,453 40,000 2,668,002 952,946 40,000 24,012,713 40,000 23,347,033 665,680 2.86% MEMBER ASSESSMENT COMPARISON TO PRIOR YEAR 2015 Approved Member Assessment Difference - $ Difference - % 244,048 311,848 317,834 2,926,115 4,482 (12,277) 344 96,211 1.84% -3.94% 0.11% 3.29% 2,000 59,640 1,706 2.86% 3,789,528 1,291,212 1,206,009 3,825,864 93,903 33,435 39,815 132,094 2.48% 2.59% 3.30% 3.45% 842,274 3,390,730 1,619,326 2,556,856 28,014 103,482 44,127 71,146 3.33% 3.05% 2.73% 2.78% 923,749 29,198 3.16% Explanation of Difference: Due to Direct Charges Expenses 1,979 (4,318) 687 Due to Library Revenue & Provincial Grant Revenue (938) (1,730) (880) Due to Net Shared Services Expenses* 3,441 (6,229) 537 Total Difference 4,482 (12,277) 344 *Includes nominal impact of change in "Adjustment for Minimum" and "Harrison Hot Springs". 40,018 (3,404) 59,597 96,211 42 (42) 2,656 (950) 1,706 40,387 (1,363) 54,879 93,903 16,365 (1,769) 18,839 33,435 15,628 (640) 24,827 39,815 56,096 (6,885) 82,883 132,094 21,890 (4,889) 11,013 28,014 56,971 (4,468) 50,979 103,482 15,124 (3,532) 32,535 44,127 22,647 (4,663) 53,162 71,146 14,307 (262) 15,153 29,198 23,307,033 665,680 2.86% 297,781 (32,725) 400,624 665,680 FVRL…Connecting people to the world of information and ideas 98 Proposed 2016 Budget Meeting of October 21, 2015 Page 10 ATTACHMENT D: 2016 BUDGET, OPTION 1, FINANCIAL STATEMENT-STATEMENT OF OPERATIONS Attachment D summarizes the 2016 Budget, Option 1 revenues, expenses and other funding sources and uses of funds in the manner required under the accounting standards for the audited annual financial statements. Comparison to Attachment C: Direct line-by-line comparison (agreement) to Attachment C – Member Assessment Worksheet is only possible for some line items due to the difference in how the items are summarized in order to meet the different requirements of these two documents. Both documents provide useful information, but are organized differently as they seek to fulfill different purposes. Member Assessment Worksheet: The Member Assessment Worksheet fulfills the purpose of identifying the key categories of revenues and other funding sources, and expenses and other uses of funds, in a manner that is both familiar to, and useful for, the Board in considering the respective budget increase, as well as, this format supports application of the current funding formula that allocates the various items to Members in a variety of ways. Statement of Operations: The audited annual financial statements, Statement of Operations, seeks to identify the extent to which revenues of the period are sufficient to cover the costs of goods and services consumed in the period to deliver FVRL services. Reconciliation: This Attachment D also includes a reconciliation from the Statement of Operations budgeted surplus/(deficit) to a “balanced budget” where total budgeted use of funds are fully offset by total budgeted source of funds. FVRL…Connecting people to the world of information and ideas 99 Proposed 2016 Budget Meeting of October 21, 2015 Page 11 2016 BUDGET STATEMENT OF OPERATIONS (AND RECONCILIATION TO BALANCED BUDGET*) For the Year Ended December 31, 2016 2015 Budget REVENUES Member assessments Government transfers Donations Fines Other library-based revenue Return on investments & exchange loss EXPENSES Salaries and benefits Library materials Library interlink Amortization Operations (Schedule 1) ANNUAL SURPLUS/(DEFICIT) 23,307,033 1,382,921 0 420,770 133,169 (8,890) 25,235,003 2015 Budget Adj. (1) 0 0 149,391 0 77,913 0 227,304 18,007,754 898,050 120,000 0 2,960,563 21,986,367 0 1,300 0 3,642,156 148,195 3,791,651 3,248,636 (3,564,347) REVISED 2015 Budget Varience (b/w 2016&2015 Budget) 2016 Budget-Option 1 Difference Dollar Difference Percentage 23,307,033 1,382,921 149,391 420,770 211,082 (8,890) 25,462,307 23,972,713 1,425,500 150,000 355,909 187,915 (9,000) 26,083,037 665,680 42,579 609 (64,861) (23,167) (110) 620,730 2.86% 3.08% 0.41% -15.41% -10.98% 1.24% 2.44% 18,007,754 899,350 120,000 3,642,156 3,108,758 25,778,018 18,337,289 1,021,474 120,000 3,642,156 3,067,253 26,188,172 (329,535) (122,124) 0 0 41,505 (410,154) -1.83% -13.58% 0.00% 0.00% 1.34% -1.59% 210,576 -66.70% 210,576 -66.70% 0 0.00% (315,711) (105,135) *RECONCILIATION TO BALANCED BUDGET OF $0 (SOURCES = USES OF FUNDS): ANNUAL SURPLUS/(DEFICIT) 3,248,636 (3,564,347) (315,711) (105,135) Other Sources & Uses of Funds: Remove non-cash items included in the surplus/(deficit): Amortization expense 0 3,642,156 3,642,156 3,642,156 Add-in cash transactions that are not revenues or expenses (not included in the Surplus/Deficit): Capital expenditures - materials (3,008,347) (122,243) (3,130,590) (3,094,237) Capital expenditures - other (50,000) (240,000) (290,000) (410,600) Capital lease principle payments (90,289) 0 (90,289) (161,100) Transfers from reserves - capital other 0 284,434 284,434 410,600 Transfers from reserves - capital lease 0 70,050 Transfers to reserves - copiers 0 (26,984) Transfers to reserves - IT 0 (262,250) Transfers to reserves - all other capital (100,000) (100,000) (62,500) 0 0 0 0 (1) Revised to include forecast actuals for various revenues and expenses that have not been budgeted for pre-2016. 36,353 (120,600) (70,811) 126,166 70,050 (26,984) (262,250) 37,500 0 -1.16% 41.59% 78.43% 44.36% -37.50% FVRL…Connecting people to the world of information and ideas 100 Proposed 2016 Budget Meeting of October 21, 2015 Page 12 2016 Budget SCHEDULE 1 - STATEMENT OF OPERATIONS EXPENSES For the Year Ended December 31, 2016 2015 Budget Administration & board expenses Interest on capital lease Municipal surplus reserve grants FVRL administration building Information systems Telephone & fax Furniture & equipment Human resources Library programs Marketing Office supplies Other library-based expenses Postage and courier Professional fees Vehicle operations 131,930 15,936 0 348,368 961,696 69,400 88,967 334,877 232,996 143,474 208,659 0 39,135 188,390 196,735 2,960,563 2015 Budget Adj. 2,907 0 0 0 0 0 0 0 42,720 9,938 28,796 29,433 0 34,401 0 148,195 REVISED 2015 Budget 134,837 15,936 0 348,368 961,696 69,400 88,967 334,877 275,716 153,412 237,455 29,433 39,135 222,791 196,735 3,108,758 Varience (b/w 2016&2015 Budget) 2016 Budget-Option 1 133,022 13,550 0 355,600 908,200 101,141 95,203 328,973 279,290 170,308 270,179 12,081 49,951 162,305 187,450 3,067,253 Difference Dollar 1,815 2,386 0 (7,232) 53,496 (31,741) (6,236) 5,904 (3,574) (16,896) (32,724) 17,352 (10,816) 60,486 9,285 41,505 Difference Percentage 1.35% 14.97% -2.08% 5.56% -45.74% -7.01% 1.76% -1.30% -11.01% -13.78% 58.95% -27.64% 27.15% 4.72% 1.34% FVRL…Connecting people to the world of information and ideas 101 Fraser Valley Regional Library Planning Report to the Members of the Board January 6, 2016 102 Tel: 604 688 5421 Fax: 604 688 5132 [email protected] www.bdo.ca BDO Canada LLP 600 Cathedral Place 925 West Georgia Street Vancouver BC V6C 3L2 Canada Direct Line: 604-443-4716 E-mail: [email protected] January 6, 2016 Members of the Board Fraser Valley Regional Library 34589 Delair Road Abbotsford, BC V2S 5Y1 Dear Members of the Board: We are pleased to present our audit plan for the audit of the financial statements of the Fraser Valley Regional Library (the “FVRL”) for the year ended December 31, 2015. Our report is designed to highlight and explain key issues which we believe to be relevant to the audit including audit risks, the nature, extent and timing of our audit work and the terms of our engagement. The audit planning report forms a significant part of our overall communication strategy with the Members of Board (“Board”) and is designed to promote effective two-way communication throughout the audit process. It is important that we maintain effective two-way communication with the Board throughout the entire audit process so that we may both share timely information. The audit process will conclude with a Board meeting and the preparation of our final report to the Board. This report has been prepared solely for the use of the Board and should not be distributed without our prior consent. Consequently, we accept no responsibility to a third party that uses this communication. The Board play an important part in the audit planning process and we look forward to meeting with you to discuss our audit plan as well as any other matters that you consider appropriate. Yours truly, Bill Cox, FCPA, FCA Partner through a corporation BDO Canada LLP Chartered Professional Accountants BC/lcz Fraser Valley Regional Library 2 BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. 103 TABLE OF CONTENTS Executive Summary 4 APPENDIX A – Your BDO Engagement Team 9 APPENDIX B – Audit Strategy 10 APPENDIX C – Management Responsibilities 11 APPENDIX D – Circumstances Affecting Timing and Fees 12 APPENDIX E – Board Responsibilities 13 APPENDIX F – Auditor’s Considerations of Possible Fraud and Illegal Activities 14 APPENDIX G – Independence Letter 15 APPENDIX H – Communication Requirements 16 APPENDIX I – Resources and Services 17 APPENDIX J – Changes in Accounting Standards With Potential to Impact the FVRL 19 Fraser Valley Regional Library 3 104 EXECUTIVE SUMMARY ENGAGEMENT LETTER The terms and conditions of our engagement are included in the most recent engagement letter, dated December 9, 2013. RESPONSIBILITIES It is important for Board to understand the responsibilities that rest with the external auditor and the responsibilities of those charged with governance. BDO’s responsibilities are outlined within the engagement letter. The oversight and financial reporting responsibilities of Board as they pertain to the annual audit are summarized below. • Oversee the work of the external auditor engaged for the purpose of issuing an independent auditor’s report. • Report on any non-audit services to be provided to the FVRL by the external auditor. • Facilitate the resolution of disagreements between management and the external auditor regarding financial reporting matters, if any. • Refer to Appendix E for full details on the responsibilities of Board. ENGAGEMENT OBJECTIVES • Express an opinion as to whether the financial statements present fairly, in all material respects, the financial position, results of operations, changes in its net financial assets, and cash flows of the FVRL in accordance with Public Sector Accounting Standards (“PSAS”). • Present significant findings to the Board including key audit and accounting issues, any significant deficiencies in internal control and any other significant matters arising from our work. • Provide timely and constructive management letters. This will include deficiencies in internal control identified during our audit. • Consult regarding accounting, indirect taxes and reporting matters as requested throughout the year. AUDIT STRATEGY Changes in auditing standards now require auditors to document all significant manual and computer systems. Building on this, we plan to focus much of our review of transaction streams using “tests of controls” (compliance procedures) in combination with analytical review and testing. Balances will be tested using a combination of compliance procedures and substantive procedures (such as analysis of data and obtaining direct evidence as to the validity of the items). Refer to Appendix B for a high level overview of our audit strategy. Fraser Valley Regional Library 4 105 MATERIALITY Misstatements, including omitted financial statement disclosures, are considered to be material if they, individually or in aggregate, could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements. Judgments about materiality are made in light of surrounding circumstances and include an assessment of both quantitative and qualitative factors and can be affected by the size or nature of a misstatement, or a combination of both. For purposes of our audit, we have set preliminary materiality at $500,000 for the FVRL and a preliminary performance materiality at $375,000. Our materiality calculation is based on the FVRL’s prior year results. In the event that actual results vary significantly from those used to calculate preliminary materiality, we will communicate these changes to Board as part of our year end communication. We will communicate all corrected and uncorrected misstatements identified during our audit to the Board, other than those which we determine to be “clearly trivial”. Misstatements are considered to be clearly trivial for purposes of the audit when they are inconsequential both individually and in aggregate. We encourage management to correct any misstatements identified throughout the audit process. RISKS AND PLANNED AUDIT RESPONSES Based on our knowledge of the FVRL’s operations, our past experience, and knowledge gained from management and Board, we have identified the following significant risks; those risks of material misstatement that, in our judgment, require special audit consideration. Significant risks arise mainly because of the complexity of the accounting rules, the extent of estimation and judgment involved in the valuation of these financial statement areas, and the existence of new accounting pronouncements that affect them. We request your input on the following key risks and whether there are any other areas of concern that the Board have identified. Management Override of Internal Controls Audit Risk Management is in a unique position to perpetrate fraud because of management’s ability to directly or indirectly manipulate accounting records, and prepare fraudulent financial statements by overriding controls that otherwise appear to be operating effectively. Proposed Audit Approach We will test the appropriateness of journal entries recorded in the general ledger and other adjustments made in the preparation of the financial statements. [A required risk for all audits pursuant to Canadian audit standards.] Fraser Valley Regional Library 5 106 Other areas that may be considered higher risk are as follows: Cash Audit Risk Cash planning and management are important aspects of good financial controls. Due to its nature, cash is almost always considered to be a risk area in any audit. Proposed Audit Approach Our planned audit procedures include review of reconciliations, substantive testing of transactions and confirmations of end of period balances. Salaries and Benefits A significant single type of expenditure that covers many employees and departments. We will perform systems testing, tests of controls and analytical review of staff salary. Revenue Recognition Accounting standards in this area are complex and open to interpretation. There is a risk that revenue may be incorrectly deferred into future periods. We will perform substantive testing on municipal assessment revenue and branch revenue by tracing to funds received. Contaminated Sites The FVRL is required to adopt the new standard PS 3260 – Liability for Contaminated Sites. There is a risk that the liability may not properly accounted for or recorded. We will review the management’s process on identifying the potential contaminated sites, and management’s assessment on whether a liability exists. If applicable, we will review the calculation on the liability. Employee Future Benefits A complex area that requires much estimation and reliance on actuarial experts. We will review actuarial reports and audit significant assumptions. We will directly communicate with the external actuaries. We will also review minutes to determine whether any contributions received should be deferred and whether any grants had not yet been recorded. Fraser Valley Regional Library 6 107 FRAUD RISK Canadian generally accepted auditing standards require us to discuss fraud risk with Board on an annual basis. We have prepared the following comments to facilitate this discussion. Required Discussion BDO Response Question to Board Details of existing oversight processes with regards to fraud. Through our planning process, and based on prior years’ audits, we have developed an understanding of your oversight processes including: Are there any new processes or changes in existing processes relating to fraud that we should be aware of? • • • • Knowledge of actual, suspected or alleged fraud. Annual Board meeting with management to discuss fraud; Discussions at regular Board meetings and our attendance at some of those meetings; Review of related party transactions; and Consideration of tone at the top. Currently, we are not aware of any fraud. Are you aware of any instances of actual, suspected or alleged fraud affecting the FVRL? Refer to Appendix F for our considerations of possible fraud and illegal activities during the performance of our audit. Fraser Valley Regional Library 7 108 FINAL ENGAGEMENT REPORTING As part of our final reporting to Board, we will provide a communications package to support Board in discharging their responsibilities. This communication will include any identified significant deficiencies in internal controls. See Appendix H for a comprehensive list of communication requirements throughout the audit. OTHER MATTERS Timing The following schedule has been agreed to with management: • Interim audit fieldwork - November 16 - 17, 2015 • Year end audit fieldwork - April 4 – 8, 2016 • Final financial statements review by management – April 21, 2016 • Finalization of financial statements – Immediately subsequent to approval by Board on April 27, 2016 Independence Our annual independence letter has been included as Appendix G. Management Representations As part of our audit finalization we will obtain written representation from management, a copy of these representations will be included as part of our final report. New Accounting Standards Refer to Appendix J for changes in standards. The most significant standards on the horizon include "Contaminated Sites" (effective for 2015). Fraser Valley Regional Library 8 109 APPENDIX A – Your BDO Engagement Team Name Title E-mail Phone Bill Cox, FCPA, FCA Engagement Partner [email protected] 604.443.4716 Ming Hu, CPA, CA Audit Manager [email protected] 604.646.4415 Alice Li, CPA, CA Audit Senior [email protected] 604.688.5421 Kelley Bannon Audit Staff [email protected] 604.534.8691 Gagan Sandhu Audit Staff [email protected] 604.688.5421 Fraser Valley Regional Library 9 110 APPENDIX B – Audit Strategy Our overall audit strategy involves extensive partner and manager involvement in all aspects of the planning and execution of the audit and is based on our overall understanding of the FVRL. We will perform a risk-based audit which allows us to focus our audit effort on higher risk areas and other areas of concern for management and the Board. To assess risk accurately, we need to gain a detailed understanding of the FVRL’s operations and the environment it operates in. This allows us to identify, assess and respond to the risks of material misstatement. To identify, assess and respond to risk, we obtain an understanding of the system of internal control in place in order to consider the adequacy of these controls as a basis for the preparation of the financial statements. We then determine whether adequate accounting records have been maintained and assess the adequacy of these controls and records as a basis upon which to design and undertake our audit testing. Based on our risk assessment, we design an appropriate audit strategy to obtain sufficient assurance to enable us to report on the financial statements. We choose audit procedures that we believe are the most effective and efficient to reduce audit risk to an acceptably low level. The procedures are a combination of testing the operating effectiveness of internal controls, substantive analytical procedures and other tests of detailed transactions. Having planned our audit, we will perform audit procedures maintaining an appropriate degree of professional skepticism, in order to collect evidence to support our audit opinion. Fraser Valley Regional Library 10 111 APPENDIX C– Management Responsibilities All facets of the FVRL’s internal controls including those governing the accounting records, systems and financial statements will be impacted by the organization’s complexity, the nature of risks, and the related laws, regulations, or stakeholder requirements. It is management’s responsibility to determine the level of internal control required to respond reasonably to the FVRL’s risks. The preparation of the FVRL’s financial statements including all disclosures in accordance with Canadian public sector accounting standards is the responsibility of management. Among other things, management is responsible for: 1. Designing and implementing internal controls over financial reporting to enable the preparation of financial statements that are free of material misstatements; 2. Informing the FVRL’s auditors of any deficiencies in design or operation of internal controls; 3. Updating the FVRL’s auditors for any material change in the FVRL’s internal controls including if the individuals responsible for the controls that have changed; 4. Identifying and complying with any laws, regulations, and/or agreements which apply to the FVRL; 5. Recording any adjustments required to the financial statements to correct material misstatements; 6. Safeguarding of assets; 7. Providing the auditor with all financial records, and related data which may be related to the recognition, measurement and or disclosure of transactions in the financial statements; 8. Providing accurate copies of all minutes of the regular and closed meetings of Board; 9. Providing timely, accurate information as requested for the completion of the audit; 10. Allowing unrestricted access to persons or information as requested as part of the audit; and 11. Notifying the auditor of any circumstances which arise between the date the audit work is completed and the approval date of the financial statements. Representation Letter We will make specific inquiries of the FVRL’s management about the representations embodied in the financial statements and internal control over financial reporting. During the completion of our audit documentation, we will require management to confirm in writing certain representations in accordance with Canadian generally accepted auditing standards. These representations are to be provided to us in the form of a representations letter which will be provided as near as practicable to, but not after the date of our auditor’s report on the financial statements. Fraser Valley Regional Library 11 112 APPENDIX D – Circumstances Affecting Timing and Fees Our professional fees for the audit is based on careful consideration of the time required to complete the required work. Circumstances may arise during the engagement which could significantly impact the targeted completion dates and or the extent of work required to complete the audit. As a result, additional fees may be necessary. Such circumstances include, but are not limited to, the following: Significant Issues 1. Changes in the design or function of internal controls can impact the audit and result in additional substantive testing; 2. Significant number of proposed adjustments which are identified during the audit work; 3. Significant changes are required to the format or information contained in the financial statements; 4. New issues resulting from changes to: a. Accounting standards, policies or practices b. Special events or transactions which were not contemplated in the original budget c. The financial reporting process or systems involved d. Accounting personnel or availability of accounting personnel e. The requirement to include specialists in the audit work 5. Changes to the scope of the audit. Audit Execution 1. Audit schedules are not provided in a timely manner, are not mathematically correct, or do not agree to the underlying accounting records. 2. There are significant delays in responding to our requests for information or responses require significant further investigation. 3. The quality of the supporting information for the audit work has deteriorated from our previous experience. 4. A complete working paper package is not provided on the agreed upon date. 5. There is a limitation of access to the financial staff required to complete the audit. Fraser Valley Regional Library 12 113 APPENDIX E – Board Responsibilities General Responsibilities It is Board’s responsibility to provide oversight of the financial reporting process. This includes management’s preparation of the financial statements, monitoring of the FVRL’s internal controls, overseeing the work of the external auditor, facilitating the resolution of disagreements between management and the auditor, as well as the final review of the financial statements and other annual reporting. Significant Audit Findings Based on the work we perform, any significant identified deficiencies in internal control will be reported to you in writing. The purpose of our audit is to express an opinion on the financial statements. While our audit includes a consideration of the internal control structure of the FVRL, our work is focused on those controls relevant to financial reporting. As such, our work was not designed to provide an opinion on the effectiveness of the internal controls. We will communicate our views regarding any significant qualitative aspects of the FVRL’s accounting practices. This would include the selection and application of accounting policies, estimates and financial statement disclosure. If during our audit we feel that the selected policies, estimates or disclosures are not appropriate for the FVRL under its reporting framework, we will communicate these matters to Board. In addition, we will communicate: • Any significant difficulties which arose during the audit; • Any reasons identified which may cause doubt as to the FVRL’s ability to continue as a going concern; • The written representations we will request from management; • Any identified unadjusted misstatements; and • Any identified or suspected fraudulent activities. Fraser Valley Regional Library 13 114 APPENDIX F – Auditor’s Consideration of Possible Fraud or Illegal Activities We are responsible for planning and performing the audit to obtain reasonable assurance that the financial statements are free of material misstatements, whether caused by error or fraud, by: • Identifying and assessing the risks of material misstatement due to fraud; • Obtaining sufficient and appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses; and • Responding appropriately to fraud or suspected fraud identified during the audit. The likelihood of not detecting a material misstatement resulting from fraud is higher than the likelihood of not detecting a material misstatement resulting from error because fraud may involve collusion, as well as sophisticated and carefully organized schemes designed to conceal it. During the audit, we will perform risk assessment procedures and related activities to obtain an understanding of the entity and its environment, including the FVRL’s internal control system, to obtain information for use in identifying the risks of material misstatement due to fraud and make inquiries of management regarding: • Management’s assessment of the risk that the financial statements may be materially misstated due to fraud, including the nature, extent and frequency of such assessments; • Management’s process for identifying and responding to the risks of fraud in the FVRL, including any specific risks of fraud that management has identified or that have been brought to its attention, or classes of transactions, account balances, or disclosures for which a risk of fraud is likely to exist; • Management’s communication, if any, to those charged with governance regarding its processes for identifying and responding to the risks of fraud in the FVRL; and • Management’s communication, if any, to employees regarding its view on business practices and ethical behaviour. In response to our risk assessment and our inquiries of management, we will perform procedures to address the assessed risks, which may include: • Inquiring of management, members of Board and others related to any knowledge of fraud, suspected fraud or alleged fraud; • Performing disaggregated analytical procedures and considering unusual or unexpected relationships identified in the planning of our audit; • Incorporating an element of unpredictability in the selection of the nature, timing and extent of our audit procedures; and • Performing additional required procedures to address the risk of management’s override of controls including: o Testing internal controls designed to prevent and detect fraud; o Testing the appropriateness of a sample of adjusting journal entries and other adjustments for evidence of the possibility of material misstatement due to fraud; o Reviewing accounting estimates for biases that could result in material misstatements due to fraud, including a retrospective review of significant prior years' estimates; and o Evaluating the business rationale for significant unusual transactions. Fraser Valley Regional Library 14 115 APPENDIX G – Independence Letter Direct Line: 604-443-4716 E-mail: [email protected] January 6, 2016 Members of the Board Fraser Valley Regional Library 34589 Delair Road Abbotsford, BC V2S 5Y1 Dear Members of the Board: We have been engaged to audit the financial statements of the Fraser Valley Regional Library (the “FVRL”) for the year ended December 31, 2015. Canadian generally accepted auditing standards (GAAS) no longer require that we communicate formally to you in regard to Independence Matters, however we consider it to be a good practice. As such, we are reporting to you regarding all relationships between the FVRL (and its related entities) and our firm that, in our professional judgment, may reasonably be thought to bear on our independence. In determining which relationships to report, these standards require us to consider relevant rules and related interpretations prescribed by the Chartered Professional Accountants of British Columbia and applicable legislation, covering such matters as: • • • • • Holding a financial interest, either directly or indirectly in a client; Holding a position, either directly or indirectly, that gives the right or responsibility to exert significant influence over the financial or accounting policies of a client; Personal or business relationships of immediate family, close relatives, partners or retired partners, either directly or indirectly, with a client; Economic dependence on a client; and Provision of services in addition to the audit engagement. We are not aware of any relationships between the FVRL and our firm that, in our professional judgment, may reasonably be thought to bear on our independence. We hereby confirm that we are independent with respect to the FVRL within the meaning of the Rules of Professional Conduct of the Chartered Professional Accountants of British Columbia as of the date of this letter. This letter is intended solely for the use of the Board and management and should not be used for any other purposes. Yours truly, Bill Cox, FCPA, FCA Partner through a corporation BDO Canada LLP Chartered Professional Accountants BC/lcz Fraser Valley Regional Library 15 116 APPENDIX H – Communication Requirements Required Communication 1. Our responsibilities under Canadian GAAS 2. Our audit strategy and audit scope 3. Fraud risk factors 4. Going concern matters 5. Significant estimates or judgments 6. Audit adjustments 7. Unadjusted misstatements 8. Omitted disclosures 9. Disagreements with Management 10. Consultations with other accountants or experts 11. Major issues discussed with Management in regards to retention 12. Significant difficulties encountered during the audit 13. Significant deficiencies in internal control 14. Material written communication between BDO and Management 15. Any relationships which may affect our independence 16. Any illegal acts identified during the audit 17. Any fraud or possible fraudulent acts identified during the audit 18. Significant transactions with related parties not consistent with ordinary business 19. Non-compliance with laws or regulations identified during the audit 20. Limitations of scope over our audit, if any 21. Written representations made by Management 22. Any modifications to our opinion, if required Audit Planning Letter Audit Results Letter Communication Completed Y Y Y N N N N N N N N N N N Y N N N N N N N Fraser Valley Regional Library 16 117 APPENDIX I – Resources and Services OTHER BDO SERVICES Solutions BDO Solutions provides accounting software management tools need to run a better operation. Our expert team understands the complex reporting requirements government entities must adhere to, as well as the limited resources they have to address these needs. Spend more time serving your constituents, better manage budgets, allocate time and resources more effectively and improve your ability to focus on the work that really matters to your organization. For more information, please visit the following link: http://www.bdosolutions.com/ca/ Succession Planning Having a strong strategic plan, such as a succession plan for key employees and strategic planning for the Board, is critical to an organization’s success. With our succession planning services, we can help your organization with: • • • • Planning for a change in leadership Setting a strategic direction for the Board Develop a strategic business plan for operations Aligning all three groups of stakeholders (Board, employees and members) and enhancing communication For more information, please visit the following link: http://www.bdo.ca/en/Services/Advisory/BusinessTransition/pages/default.aspx Risk Advisory As Canada’s leading financial advisory firm, BDO helps organizations and their management teams effectively assess, develop and manage strategic initiatives. Visit the following link to find out more: http://www.bdo.ca/en/Services/Advisory/FinancialAdvisory/pages/default.aspx Outsourcing Our dedicated team of professional bookkeepers across Canada combined with our powerful Microsoft cloud technology platform can provide you and your organization with a world class bookkeeping solution that gives you anytime access to your financial information. Our BDO Client Portal provides you with access to comprehensive business management functionality and enables you to make proactive and informed decisions for your organization. Visit the link below to find out how we can create a customized bookkeeping solution for your organization: http://www.bdo.ca/en/Services/Outsourcing/Bookkeeping/pages/default.aspx Fraser Valley Regional Library 17 118 Indirect Tax Government Entities operating in Canada are impacted by commodity taxes in some way or another. These include GST/HST, QST, PST, various employer taxes, and unless managed properly, can have a significant impact on your organization’s bottom line. The rules for Government Entities can be especially confusing, and as a result many organizations end up paying more for indirect tax then they need to. Government Entities must keep on top of changes to ensure they are taking advantage of the maximum refund opportunities. At BDO, we have helped a number of organizations of all sizes with refund opportunities, which can reduce costs for the organization and improve overall financial health. For more information, please visit the following link: http://www.bdo.ca/en/Services/Tax/Indirect-Tax/pages/default.aspx BDO PUBLICATIONS BDO’s national and international accounting and assurance department issues publications on the transition and application of Public Sector Accounting Standards. In addition, we offer a wide array of publications on Accounting Standards for Private Enterprises (ASPE), International Financial Reporting Standards (IFRS), and Accounting Standards for Not-for-profit organizations (ASNPO). For additional information on PSAS, including links to archived publications and model financial statements, refer to the link below: http://www.bdo.ca/en/library/services/assurance-and-accounting/pages/default.aspx. MYPDR Class is in session! Meeting Your Professional Development Requirements (MYPDR) is an educational program designed to support our clients, contacts and alumni in achieving their ongoing professional development requirements. Through the MYPDR program, we are committed to providing timely, relevant topics that can support you in meeting your ongoing professional development needs. For more information on the MYPDR program or to register, please visit http://www.cvent.com/d/34qqxp. Fraser Valley Regional Library 18 119 APPENDIX J – Changes in Accounting Standards With Potential to Impact the FVRL The following summarizes the status of new standards and the changes to existing standards as of the fall of 2015. The Appendix also reviews Exposure Drafts, Consultation Papers, Statements of Principles, projects and Post Implementation Reviews that provide information on the future direction of CPA Public Sector Accounting Handbook. NEW STANDARDS – PUBLIC SECTOR ACCOUNTING STANDARDS (“PSAS”) Section PS 3260, Liability for Contaminated Sites This new Section is in force for the 2015 fiscal year and changes are reflected in your current year financial statements. This standard establishes recognition, measurement and disclosure standards for liabilities relating to contaminated sites of governments and those organizations applying the CPA Public Sector Accounting Handbook. This Section applies to government assets no longer in productive use and non-government assets for which the government is responsible and to unexpected events. It does not apply to tangible capital assets (however, the PSAB GAAP hierarchy would require consideration of Asset Retirement Obligations in regard to tangible capital assets). The main features of the new Section are as follows: • A liability should be recognized when contamination exceeds an accepted environmental standard and the entity is directly responsible, or accepts responsibility for, the damage; • A liability should be measured at the entity's best estimate of the costs directly attributable to remediation of the contamination; and • Outstanding site assessments do not negate the requirement to assess whether a liability exists. This Section is effective this year and may be applied prospectively or retrospectively. The Section requires that the estimates be revisited each year to ensure that it reflects information available at the financial statement date. Government Not-for-Profit Organizations, Sections PS 4200 – 4270 The Province of British Columbia continue to direct that the PS 4200 sections for Government Not-for-Profit Organizations not be used by any entity that is part of the Government of BC reporting entity. Fraser Valley Regional Library 19 120 NEW STANDARDS - PSAS (NOT YET EFFECTIVE) Amendments to the Introduction PSAB amended the introduction to Public Sector Accounting Standards to clarify the applicability of the CPA PSA Handbook for various public sector entities. In the case of a government component, for example a provincial Ministry, that prepares standalone statements, would be directed to use PSAB effective on or after January 1, 2017. Section PS 1201, Financial Statement Presentation This Section revises and replaces FINANCIAL STATEMENT PRESENTATION, Section PS 1200. The following changes have been made to the Section: • Remeasurement gains and losses are reported in a new statement; • Other comprehensive income that can arise when a government includes results of government business enterprises and government business partnerships in its summary financial statements is reported in the statement of remeasurement gains and losses; and • The accumulated surplus or deficit is presented as the total of the accumulated operating surplus or deficit and the accumulated remeasurement gains and losses. Part of this standard will not have much of an impact until Section PS 3450 - Financial Instruments has been adopted. The standard is effective for fiscal years beginning on or after April 1, 2012. In the case of governments, the new requirements are effective for fiscal years beginning on or after April 1, 2016. For entities with a December year end, this means that 2017 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 2200, Related Party Disclosures This new Section defines a related party and establishes disclosures required for related party transactions. A related party exists when one party has the ability to exercise control or shared control over the other. Two or more parties are related when they are subject to common control or shared control. Related parties also include individuals that are members of key management personnel and close family members. • Disclosure of key management personnel compensation arrangements, expense allowances and other similar payments routinely paid in exchange for services rendered is not required. • Two entities that have a member of key management personnel in common may be related depending upon that individual’s ability to affect the policies of both entities in their mutual dealings. • Disclosure is only required when transactions and events between related parties have or could have a material financial effect on the financial statements. • Determining which related party transactions to disclosure is a matter of judgment based on the assessment of certain factors. This Section is effective for fiscal periods beginning on or after April 1, 2017. For entities with a December year end, this means that 2018 is the first year that the standard must be followed. Earlier adoption is permitted. Fraser Valley Regional Library 20 121 Section PS 2601, Foreign Currency Translation This Section revises and replaces PS 2600, FOREIGN CURRENCY TRANSLATION. The following changes have been made to the Section: • The definition of currency risk is amended to conform to the definition in PS 3450 FINANCIAL INSTRUMENTS; • The exception to the measurement of items on initial recognition that applies when synthetic instrument accounting is used is removed; • At each financial statement date subsequent to initial recognition, non-monetary items denominated in a foreign currency that are included in the fair value category in accordance with Section PS 3450 are adjusted to reflect the exchange rate at that date; • The deferral and amortization of foreign exchange gains and losses relating to long-term foreign currency denominated monetary items is discontinued; • Until the period of settlement, exchange gains and losses are recognized in the statement of remeasurement gains and losses rather than the statement of operations; and • Hedge accounting and the presentation of items as synthetic instruments are removed. The new requirements are to be applied at the same time as PS 3450, FINANCIAL INSTRUMENTS, and are effective for fiscal years beginning on or after April 1, 2012. In the case of governments, the new requirements have been delayed and are now effective for fiscal years beginning on or after April 1, 2019. For entities with a December year end this means 2020 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 3041, Portfolio Investments This Section revises and replaces Section PS 3040, PORTFOLIO INVESTMENTS. The following changes have been made: • The scope is expanded to include interests in pooled investment funds; • Definitions are conformed to those in FINANCIAL INSTRUMENTS, Section PS 3450; • The requirement to apply the cost method is removed, as the recognition and measurement requirements within Section PS 3450 apply, other than to the initial recognition of an investment with significant concessionary terms; and • Other terms and requirements are conformed to Section PS 3450, including use of the effective interest method. This Section is to be applied for government organizations are effective for fiscal years beginning on or after April 1, 2012. In the case of governments, the new requirements are effective for fiscal years beginning on or after April 1, 2016. For entities with a December year end, this means that 2017 is the first year that the standard must be followed. Earlier adoption is permitted. Fraser Valley Regional Library 21 122 Section PS 3420, Inter-Entity Transactions This new Section establishes standards on how to account for and report transactions between public sector entities that comprise a government’s reporting entity from both a provider and recipient perspective. The main features are: • Inter-entity transactions involving the transfer of assets or liabilities should be recognized by both a provider and a recipient at carrying amount, exchange amount or fair value depending on the particular circumstances of each case. • Inter-entity transactions in the normal course of operations or under a policy of cost allocation and recovery should be recognized on a gross basis at the exchange amount. • A recipient may recognize unallocated costs as a revenue and expense at carrying amount, fair value or another amount based on existing policy, accountability structure or budget practice depending on the particular circumstances of each case. • Information about inter-entity transactions would be disclosed in accordance with the new Section on related party disclosures. This Section is effective for fiscal periods beginning on or after April 1, 2017. For entities with a December year end, this means that 2018 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 3210, Assets This new Section provides additional guidance on the definition of assets and establishes general disclosure standards for assets. Disclosure of types of assets that are not recognized is required. However, this standard does not address intangible assets which are still not recognized under the PSAB accounting framework. This Section is effective for fiscal periods beginning on or after April 1, 2017. For entities with a December year end, this means that 2018 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 3320, Contingent Assets This new Section defines and establishes disclosure standards on contingent assets. Disclosure about contingent assets is required when the occurrence of the confirming future event is likely. This Section is effective for fiscal periods beginning on or after April 1, 2017. For entities with a December year end, this means that 2018 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 3380, Contractual Rights This new Section defines and establishes disclosure standards on contractual rights. Disclosure about contractual rights is required including the description about their nature and extent and the timing. This Section is effective for fiscal periods beginning on or after April 1, 2017. For entities with a December year end, this means that 2018 is the first year that the standard must be followed. Earlier adoption is permitted. Fraser Valley Regional Library 22 123 Section PS 3430, Restructurings This Section addresses a problem area for public sector accounting. In the past there was no Canadian standard that addressed acquisition of services and service areas, therefore, accountants looked to the US and international standards for guidance. This new Section defines a restructuring transaction and establishes standards for recognizing and measuring assets and liabilities transferred in a restructuring transaction. A restructuring transaction is defined as a transfer of an integrated set of assets and/or liabilities, together with related program or operating responsibilities, that does not involve an exchange of consideration based primarily on the fair value of the individual assets and liabilities transferred. • The net effect of the restructuring transaction should be recognized as a revenue or expense by the entities involved. • A recipient should recognize individual assets and liabilities received in a restructuring transaction at their carrying amount with applicable adjustments at the restructuring date. • The financial position and results of operations prior to the restructuring date are not restated. • A transferor and a recipient should disclose sufficient information to enable users to assess the nature and financial effects of a restructuring transaction on their financial position and operations. This Section applies to restructuring transactions occurring in fiscal years beginning on or after April 1, 2018. For entities with a December year, end this means that 2019 is the first year that the standard must be followed. Earlier adoption is permitted. Section PS 3450, Financial Instruments PSAB approved amendments to Section PS 3450, Financial Instruments, to align the reporting of income on externally restricted assets that are financial instruments with the requirements in Section PS 3100, Restricted Assets and Revenues. The amendments clarify the application of Section PS 3100 (paragraphs PS 3100.11 - .12) when accounting for: • A change in the fair value of a financial asset in the fair value category that is externally restricted; • Income attributable to a financial instrument that is externally restricted; or • A gain or loss associated with a financial instrument that is externally restricted. These amendments recognize the importance of the nature of restrictions and the terms of contractual agreements in reporting such transactions and events when externally restricted assets and income are involved. This new Section, although not as demanding as the private sector section, establishes standards for recognizing and measuring financial assets, financial liabilities and non-financial derivatives. The main features of the new Section are: • Items within the scope of the Section are assigned to one of two measurement categories: fair value, or cost or amortized cost; • Almost all derivatives, including embedded derivatives that are not closely related to the host contract, are measured at fair value; • Fair value measurement also applies to portfolio investments in equity instruments that are quoted in an active market; • Other financial assets and financial liabilities are generally measured at cost or amortized cost; • Until an item is derecognized, gains and losses arising due to fair value remeasurement are reported in the statement of remeasurement gains and losses; • Budget-to-actual comparisons are not required within the statement of remeasurement gains and losses; Fraser Valley Regional Library 23 124 • • • • When the reporting entity defines and implements a risk management or investment strategy to manage and evaluate the performance of a group of financial assets, financial liabilities or both on a fair value basis, the entity may elect to include these items in the fair value category; New requirements clarify when financial liabilities are derecognized; The offsetting of a financial liability and a financial asset is prohibited in absence of a legally enforceable right to set off the recognized amounts and an intention to settle on a net basis, or to realize the asset and settle the liability simultaneously; and New disclosure requirements of items reported on and the nature and extent of risks arising from financial instruments. The new requirements are to be applied at the same time as PS 2601, FOREIGN CURRENCY TRANSLATION and for government organizations are effective for fiscal years beginning on or after April 1, 2012. In the case of governments, the new requirements have been delayed, mainly due to concerns of the senior government, and are effective for fiscal years beginning on or after April 1, 2019. For entities with a December year end this means 2020 is the first year that the standard must be followed. Earlier adoption is permitted. This Standard should be adopted with prospective application except for an accounting policy related to embedded derivatives within contracts, which can be applied retroactively or prospectively. Note also the exposure draft “Financial Instruments: Transition” (discussed below) that proposed clarification of some detailed aspects of the Financial Instruments standard. EXPOSURE DRAFTS – PSAS Financial Instruments: Transition (Closed for comment) This exposure draft deals with technical details related to the standard by providing two amendments and a few clarifications. The first amendment proposed definitively states that unless a contractual right or contractual obligation underlies a receivable or a payable, the Financial Instruments standard does not apply. There must be a contract for there to be a financial instrument. The second amendment removes a correct, but redundant, paragraph that notes the Financial Instrument Standard does not apply to a receivable under a lease. Clarifications are made in areas related to transfer of collateral pursuant to a credit risk management mechanism in a derivative contract, treatment of unamortized discounts or premiums related to debt buy-backs, associated unamortized discount or premium on initial adoption, and derivatives not recognized or recorded at fair value on initial adoption. These detailed technical changes will likely have most impact to senior governments and it is not expected that many local governments will be affected. PSAB has deferred considering amendments proposed in the October 2014 Exposure Draft until a later date. Government Not-for-Profit Organizations, Sections PS 4200 – 4270 PSAB approved, in principle, an exposure draft proposing withdrawal of Section PS 4260, Disclosure of Related Party Transactions by Not-for-Profit Organizations, and amendments to the transitional provisions in Section PS 2200, Related Party Disclosures, for not-for-profit organizations applying the PSA Handbook including the PS 4200 series. Fraser Valley Regional Library 24 125 PSAB’s goal is to eventually remove all of these Not-for-Profit Organization sections. They were added to PSAB from the private NPO standards as a temporary measure when government NPO’s were directed to follow PSAB. PSAB will review these standards and adjust relevant standards as applicable and then remove them from this Section. CONSULTATION PAPERS - PSAB Concepts Underlying Financial Performance This project considers the concepts underlying the measure of financial performance. The review may result in amendments to the conceptual framework and could also affect Section PS 1201, Financial Statement Presentation. Three different consultation papers have been issued on this project with the last one, Conceptual Framework Fundamentals and the Reporting Model, having closed for comment on August 31, 2015. In the third consultation paper, there has been about face on concepts stated in the second consultation in regards to having financial statements that did not clearly articulate. Main features of this consultation paper suggests removing the Statement of Remeasurement Gains and Losses, separating capital grants and other unusual items out of the main revenue and expenses to a separate category (below the net result of services) on the Statement of Operations, revisions of assets and liabilities definitions, required use of historical cost except in rare cases and allows the use of an amended approved budget if the government has changed. PSAB is deliberating comments received. STATEMENTS OF PRINCIPLES - PSAB Asset Retirement Obligations (PSAB is deliberating comments received) In 2014, PSAB issued a Statement of Principles called “Retirement Obligations”. This caused some confusion to readers as the title sounded as if it might relate to employee retirement obligations. To clarify the project is now called Asset Retirement Obligations. This statement of principles proposes a new section on retirement obligations associated with tangible capital assets controlled by a public sector entity. The statement includes retirement obligations associated with tangible capital assets resulting from legal, constructive and equitable obligations which include post-retirement operation, maintenance and monitoring. Retirement costs would increase the carrying amount of the related tangible capital asset or a component thereof and would be expensed in a rational and systematic manner. The subsequent remeasurement of the liability can result in either a change in the carrying amount of the related tangible assets or a component thereof, or an expense, depending on the nature of the remeasurement or whether the asset remains in productive use. Often the best method with which to estimate the liability is a present value technique. An exposure draft is to be developed. Not-for-Profit Organizations In 2013, the Public Sector Accounting Board/Accounting Standards Board Joint Task Force on Notfor-Profit accounting standards released a document for comment that had 15 key principles. This joint working group between PSAB and the AcSB in regard to NPO accounting has been disbanded. The AcSB has set up a NPO Advisory Committee to provide direction for private NPO’s. PSAB will be monitoring the activities of the NPO Advisory Committee and of the AcSB as regards not-forprofit standards, but will not be obliged to make parallel changes to its NPO standards. Revenue (PSAB is deliberating comments received) In this Statement of Principles, PSAB proposes to focus on two areas of revenue which are exchange and unilateral (non-exchange) transactions with the presence of performance obligations being the distinguishing feature. Developments in this area will be worth following as there could be significant changes from current practice. Fraser Valley Regional Library 25 126 Performance obligations are enforceable promises to provide goods or services. Revenue from an exchange transaction is recognized as the performance obligation is satisfied whereas unilateral transactions are recognized when there is the authority and past event that gives rise to a claim of economic recourses. Examples of unilateral revenue are fines and business licenses. In these examples the payor receives no direct economic benefit in return. However, some revenues (for example, dog licenses) will not be as clear cut. Using the dog license example, there could be a question about whether a service is provided, as most local governments would have a dog catcher, a response for barking dogs, and would fund the local SPCA. A question arises as to whether these services are provided to the person paying the license or the the public at large. The goal of this project is to enhance consistency of revenue recognition among public sector entities. An exposure draft is to be developed. PROJECTS – PSAB Employment Benefits PSAB approved an Employment Benefits project. The objective is to review Section PS 3250, Retirement Benefits, and Section PS 3255, Post-employment Benefits, Compensated Absences and Termination Benefits. Key issues include, but are not limited to, deferral of experience gains and losses, discount rate, shared risk plans, multi-employer defined benefit plans and vested sick leave benefits. Impairment of Non-Financial Assets PSAB approved an Impairment of Non-Financial Assets project. The objective of the project is to issue a standard that address the impairment of tangible capital assets that have service potential. The objective is to define impairment as well as providing guidance on assessment, recognition, measurement and disclosure of impairment losses. POST IMPLEMENTATION REVIEW Government Transfers PSAB conducted its first post-implementation review to determine whether the standard, Section PS 3410, Government Transfers, has been implemented and achieved the intended objectives. PSAB will consider the responses to the Request for Information regarding the postimplementation review at the end of 2015 or in early 2016. Fraser Valley Regional Library 26 127 STATUS OF CURRENT PROJECTS – PSAB Standards for public sector organizations 2015 2015 2016 2016 2016 Q3 Q4 Q1 Q2 Exposure draft Q3 Asset Retirement Obligations Concepts Underlying Financial Performance Stmt of Principles Invitation to comment Employment Benefits Financial Instruments – Subsequent Issues Impairment of Non-Financial Assets Not-for-Profit Organizations (see Joint Not-for-Profit Review) Post Implement Reviews – Section PS3410, Government Transfers PSA Handbook Terminology Handook section (project deferred) Feedback statement (project deferred) Revenue Exposure draft NEW STANDARDS - AUDITING AND ASSURANCE STANDARDS BOARD (AASB) CSRS 4460, Reports on Supplementary Matters Arising from an Audit or Review Engagement This new Related Services Standard establishes the various types of information reported to a third party (for example, regulators or funding bodies). It is common in this sector for funders, regulators, or other governments to require specific reporting from the auditor or accountant (known as “derivative reports”). This standard requires the auditor or accountant to expand the level of work required in many cases. Many of the existing types of reports requested by funders, regulators or other governments would not be able to be signed under these new proposals. Instead, a more fully explained report using standard wording would be issued in its place. This standard will be effective for reports dated on or after April 1, 2016. CSAE 3000 Attestation Engagement other than Audits or Reviews of Historical Financial Information and CSAE 3001 Direct Engagements CSAE 3000 and CASE 3001 replaces Sections 5025 Standards for Assurance Engagements Other than Audits of Financial Statements and Other Historical Financial Information, Section 5030 Quality Control Procedures for Assurance Engagement Other than Audits of Financial Statements and Other Historical Financial Information, Section 5049 Use of Specialists in Assurance Engagements Other than Audits of Financial Statements and Other Historical Financial Information and Section 5050 Using the Work of Internal Audit in Assurance Engagements Other than Audits of Financial Statements and Other Historical Financial Information. CSAE 3000 is adopted from ISAE 3000 however the Canadian Standards have some differences including: • narrowing the scope of CSAE 3000 to address attestation engagements only; • references to relevant ethical requirements; and • terminology. Fraser Valley Regional Library 27 128 Canadian Standard on Assurance Engagements (“CSAE”) 3001 is based on CSAE 3000 but is revised, as necessary, to reflect the differences between attestation engagements and direct engagements. CSAE 3000 and 3001 are effective for attestation engagements where the assurance report is dated on or after June 30, 2017. EXPOSURE DRAFTs – AASB Financial Statement Disclosures (Closed for comment) The AASB issued an exposure draft related to the audit of financial statement disclosures to obtain clarification of the existing requirements. They are proposing to revise International Standards on Auditing (“ISA”) 200, Overall Objectives of the Independent Auditor and the Conduct of an Audit in Accordance with International Standards on Auditing; ISA 210, Agreeing the Terms of Audit Engagements; ISA 240, The Auditor’s Responsibilities Relating to Fraud in an Audit of Financial Statements; ISA 260, Communication with Those Charged with Governance; ISA 300, Planning an Audit of Financial Statements; ISA 315, Identifying and Assessing the Risks of Material Misstatement through Understanding the Entity and Its Environment; ISA 320, Materiality in Planning and Performing and Audit; ISA 330, The Auditor’s Responses to Assessed Risks; ISA 450, Evaluation of Misstatements Identified during the Audit; and ISA 700, Forming an Opinion and Reporting on Financial Statements. It is expected that the AASB will approve the final Handbook material in 2016. Special Reports — Assurance on Compliance with Agreements, Statutes and Regulations (Open for comments until December 23, 2015) The AASB issued a exposure draft that proposes to issue a CSAE 3530 Reports on Compliance with Agreements, Statutes and Regulations, which would replace 5800, Special Reports — Introduction, 5815, Special Reports — Audit Reports on Compliance with Agreements, Statutes and Regulations, 8600 Reviews of Compliance with Agreements and Regulations. The standard would not be a “standalone” section, but rather provide additional requirements and application material to assist practitioners in the application of CSAE 3000 or CSAE 3001. Communications with Law Firms (Closed for comment) The AASB conducted a project to revise the “Joint Policy Statement Concerning Communications with Law Firms Regarding Claims and Possible Claims in Connection with the Preparation and Audit of Financial Statements” appended to CAS 501, Audit Evidence — Specific Considerations for Selected Items, including: • whether the revised Joint Policy Statement should include illustrations of how the evaluation of claims and possible claims under different financial reporting frameworks could be described in the inquiry letter or whether such illustrations should be issued separately as non-authoritative guidance; • whether any consequential amendments would be necessary to CAS 501; and • what the effective date of the revised Joint Policy Statement should be and whether early implementation should be permitted. The responses to the AASB exposure draft indicated strong support for the revised Joint Policy Statement. The AASB discussed issues including: • how to provide greater clarity in CAS 501 that the revised Joint Policy Statement applies to communications with in-house legal counsel acting in a legal capacity; • whether amendments should be made to address respondents’ concerns that it is not clear what the auditor’s work effort should be when using evidence provided by in-house legal counsel acting in a legal capacity; and • how to appropriately reflect in CAS 501 and the revised Joint Policy Statement the circumstances when an auditor may request communication with legal counsel in situations when there are no claims or possible claims. Fraser Valley Regional Library 28 129 The AASB expects to approve the final Joint Policy Statement at its fall 2015 meeting. Association (Closed for comment) The AASB issued an exposure draft for comments with CSOA 5000 replacing Section 5020, Association, which addressed the following issues: • which circumstances would be scoped into the proposed standard and in which circumstances the practitioner would refer to other standards; • how the practitioner’s consent to the use of the practitioner’s name or report is defined; and • what the practitioner’s responsibilities would be when information on which the practitioner reported is issued in more than one language. The AASB is deliberating comments received on its Exposure Draft. Standards for Review Engagements (Closed for comment) The AcSB issued a re-exposure draft proposing a new Canadian Standard on Review Engagements (CSRE) 2400, Engagements to Review Historical Financial Statements. This standard will replace Public Accountant’s Review of Financial Statements, Section 8200; Reviews of Financial Information Other Than Financial Statements, Section 8500; Assurance and Related Services Guidelines AuG-20, Performance of a Review of Financial Statements in Accordance with Sections 8100 and 8200; and Assurance and Related Services Guideline AuG-47, Dating the Review Engagement Report of Financial Statements. The result would be a self-standing standard for review engagements. The AASB is deliberating comments received on its re-exposure draft and the new section is expected to be approved in the fall of 2015. Auditor Reporting – Special Considerations (Closed for comment) The International Auditing and Assurance Standards Board (“IAASB”) is proposing amendments to ISA 800, Special Considerations – Audits of Financial Statements Prepared in Accordance with Special Purpose Frameworks, and ISA 805, Special Considerations – Audits of Single Financial Statements and Specific Elements, Accounts or Items of a Financial Statement, resulting from significant revisions to its auditor reporting standards. The IAASB will address the voluntary communication of key audit matters and naming the engagement partner in the auditor’s report on a single financial statement or an element of a financial statement. Revisions that the IAASB makes to these standards will be reflected in the equivalent CASs with limited Canadian-specific amendments, if necessary. The AASB issued an exposure draft and are currently deliberating comments. The final handbook material is expected to be approved in the fall of 2015. Auditor Reporting – Summary Financial Statements (Closed for comment) The AASB issued an Exposure Draft that proposes to adopt IAASB revisions to ISA 810, Engagements to Report on Summary Financial Statements, resulting from significant revisions to its auditor reporting standards. Issues addressed are related to key audit matters, going concern and other information. The final handbook release is expected in 2016. Fraser Valley Regional Library 29 130 Responding to Non-compliance or Suspected Non-compliance with Laws and Regulations (Closed for comment) The AASB issued an Exposure Draft that parallels proposed limited changes to International Standards on Auditing and International Standard on Quality Control. The proposed changes are in response to the International Ethics Standards Board for Accounts’ Re-exposure Draft, Responding to Non Compliance with Laws or Regulations. INVITATION TO COMMENT Reporting on Audited Financial Statements (Open for comments until October 30, 2015) The AASB issued an exposure draft that proposed a new ISA 701, Communicating Key Audit Matters in the Independent Auditor’s Report; and revising ISA 260, Communication with Those Charged with Governance; ISA 570, Going Concern; ISA 700, Forming an Opinion and Reporting on Financial Statements; ISA 705, Modifications to the Opinion in the Independent Auditor’s Report; ISA 706, Emphasis of Matter Paragraphs and Other Matter Paragraphs in the Independent Auditor’s Report; and conforming amendments to other ISAs, issued by IAASB. The result would be new and revised respective Canadian Auditing Standards (CASs) that would provide more information to users of audited financial statements. After reviewing comments on the exposure draft the AASB has issued an invitation to comment to discuss among other things, Canadian implementation considerations and Canadian amendments to the auditor reporting. PROJECTS - AASB Agreed-Upon Procedures An invitation to comment is being developed on this project to update Section 9011, Reports on the Results of Applying Specified Auditing Procedures to Financial Information Other than Financial Statements. The project will address: • whether an umbrella standard is needed for agreed-upon procedures engagements; • whether the concept that an agreed-upon procedures engagement does not result in the provision of assurance is still appropriate; • whether a practitioner should be required to use professional judgment when determining or modifying the procedures to be performed; • whether the practitioner should apply materiality to design procedures or assess factual findings; and • the form and content of the practitioner’s report. It is expected that the invitation to comment document will be approved in April 2016. CSA 720, Responsibilities Relating to Other Information in Documents Containing Audited Financial Statements The IAASB finalized the revised ISA 720, The Auditor’s Responsibilities Relating to Other Information in Documents Containing Audited Financial Statements. This section addresses the auditor’s involvement with financial and non-financial information, other than the audited financial statements, included in entities’ annual reports. Possible Canadian amendments include: • the definition of what constitutes the annual report in a Canadian context; and • the reporting requirements dealing with other information received after the date the financial statements are issued. An exposure draft will be issued for comment in the fall of 2015. Fraser Valley Regional Library 30 131 Responding to Non-compliance or Suspected Non-compliance with Laws and Regulations The IAASB has issued an Exposure Draft that proposes changes to international standards necessary to resolve actual or perceived inconsistencies or to clarify key aspects of proposed revisions to the IESBA Code of Ethics. Canadian stakeholders are encouraged to provide their comments to the IAASB by October 21, 2015. The AASB is expected to issue their exposure draft in 2015. Compilation Engagements Canadian practitioners have indicated that there is a need for a clarified standard that would better meet their needs by providing requirements and guidance on specific matters that have caused confusion and ambiguity in performing compilation engagements. This project will include determining the nature and extent of revisions that should be made to Section 9200, Compilation Engagements. This may involve adoption of International Standard on Related Services (ISRS) 4400, Compilation Engagements. A task force is currently being recruited. Future-Oriented Financial Information A project proposal has been approved to determine what authoritative guidance, if any, is needed in the Handbook to address assurance matters pertaining to future-oriented information. Reports on the Application of Accounting Principles A project proposal has been approved to determine what the appropriate course of action for Section 760, Reports on the Application of Accounting Principles, as opinion shopping services, as described in the section, are rarely performed in practice today. Fraser Valley Regional Library 31 132 REPORT TO THE FVRL BOARD Future of the Canadian Library Association By Scott Hargrove, Chief Executive Officer Meeting of January 27, 2016 Canadian Library Association (CLA) members will vote this week on a proposal to dissolve CLA to make way for a new federation of library associations that unites, supports, and represents the diverse library communities in Canada. Canadian Federation of Library Associations is suggested as the name of the proposed federation. The current CLA struggles with a broad mandate. The need for a new approach has been evident for a number of years. Doing nothing is not an option if we want to have a strong national voice for libraries. The proposed mandate is that the federation becomes the national voice of Canada’s library communities to: • advance library excellence in Canada. • champion library values and the value of libraries. • influence national and international public policy impacting libraries and their communities. The federation will do the following where there are national cross-sector implications: • With an evidence-based approach, propose national and international public policy positions and actively advocate for such position • Develop and promote library competencies and standards, both visionary, such as position and policy statements, and practical, such as national and international standards • Report on the state of Canadian libraries on a regular basis • Support public education about the value and values of libraries including the implications of public policy on national and international information rights • Celebrate libraries through national awards and other initiatives. • Foster collaboration among library associations to strengthen the library community. The federation will need to remain focused and selective in the initiatives it undertakes and the issues it addresses. The proposal recommends the following filters/lenses that the federation should use when considering taking on any new initiative or activity: • Is it a national and/or international issue for libraries? • Does it have a public policy implication? • Is there a need for the federation to engage on this issue? • Is this issue best addressed by a unified national voice or is it better advanced by one or more of the federation member associations? FVRL…Connecting people to the world of information and ideas 133 Future of the Canadian Library Association Meeting of January 27, 2016 Page 2 The model of a federation offers a number of significant benefits to provincial and regional associations and national institutional or sector associations: • Associations will have increased influence on the priorities and strategies of the national association; • The research component of the federation will help the associations support their members in areas of library interests and could inform advocacy and policy development work at all levels in the library community; • The federation will support these associations in their own advocacy and enable their membership to have a voice on the national stage; • The focus and participation in a federation will free up the associations to focus on the work they have identified as important to their direct members; • The membership structure of the federation will provide an opportunity for strong representation in a partnership table that builds sector strength at a national level. A strong, unified, national voice to advocate on information rights, information policy, and library values is more important than ever before. This proposal for a newly structured, federated association-of-associations model is a significant departure from CLA’s traditional direct membership structure. However, as a structure it offers many strengths: • reduced duplication of efforts across the library associations; • strengthened membership benefits of provincial association membership; • scaffolding for the interests of the national institutional associations; • a structure for true collaboration based on the regional and national institutional associations; and • financial viability and sustainability. At the same time, the federation will preserve the interests expressed by the library community for a strong national platform for policy dialogue and the ability for individuals to participate and network with regards to these issues. FVRL…Connecting people to the world of information and ideas 134 REPORT TO THE FVRL BOARD FOOD FOR FINES CAMPAIGN By Heather Scoular, Director of Customer Experience Meeting of January 27, 2016 BACKGROUND From December 16, 2015 to January 17, 2016 FVRL customers were encouraged to bring in commercially packaged, unexpired, non-perishable items to their library and FVRL would deduct $2 per item from their library fines, up to a maximum of $30. Items collected would be donated to the customer’s local food bank. The campaign was an opportunity to encourage library customers to return overdue library materials. Last year this Food For Fines campaign was a cost-neutral endeavour that saw many books returned to the shelves. FVRL also received positive press as a result. This year’s campaign yielded a dramatic boost in unsolicited television and radio media coverage, significantly raising FVRL’s profile across the province. MEDIA COVERAGE Global BC With only days remaining in the campaign, the initiative caught the attention of Global BC reporter Claudia Kwan, who contacted Chief Executive Officer Scott Hargrove to inquire about it. By that point FVRL had waived over $16,000 through Food For Fines and 1540 customers had benefited. FVRL…Connecting people to the world of information and ideas 135 Food For Fines Campaign Meeting of January 27, 2016 Page 2 On Wednesday, January 13, 2016 Scott Hargrove appeared on Global BC’s Morning Show to feature FVRL’s Food For Fines campaign. The interview was with news anchor Samantha Falk, lasted nearly 5 minutes and, in addition to the Food For Fines campaign, touched on the nature of fines with libraries, as well as FVRL’s no-fines-for-kids approach. Rogers Radio Report Right on the heels of the TV interview, Scott received a call from Mike Hellinger, news director for three Rogers Media radio stations, including Star FM 98.3 based in Chilliwack. Mike had seen the Global BC interview and called to record an interview that focused on promoting our Food For Fines campaign to their listeners. The story was aired later that day and posted to the Star FM 98.3 website. Fraser Valley Regional Library waiving late fees in exchange for food donations Posted on January 14, 2016 by Mike Hellinger The Fraser Valley Regional Library is going to be wrapping up their “Food for Fines” program this weekend, so you still have time to get those overdue books returned and help the food bank at the same time. Scott Hargrove tells us, for every item you bring in for the food bank, they’ll knock $2 off your late fees, up to a maximum of $30. “We have in fact waived over $16,000 in fines for many, many people’s accounts. And of course that means we’ve been able to donate a tremendous amount to the local food banks. Whatever city you live in, if you donate to that library, it will go to local community food banks.” He says the program started on December 16th, and they wanted to extend it into January to help the food banks after their shelves were cleaned out over the holiday season. You have until Sunday to take part. FVRL…Connecting people to the world of information and ideas 136 Food For Fines Campaign Meeting of January 27, 2016 Page 3 News 1130 Report Then on January 16, 2016 News 1130 aired a story about FVRL’s Food For Fines campaign. Fraser Valley Library turning late fees into food donations by NEWS 1130 Staff Posted Jan 16, 2016 8:56 am PST VANCOUVER (NEWS 1130) – If you owe late fees at the library, here’s a good chance to wipe that slate clean. The Fraser Valley Regional Library has is annual Food for Fines program on until Sunday. Scott Hargrove with the library says for every item you bring in for the local food bank, they’ll knock two dollars off your fines. “This program, so far, runs just annually at Christmas time and this year we’re trying to stretch it out a bit into January, with the idea that many of the food banks struggle in January so we’d like to be able to give them a large donation of food in January rather than in December when they get a lot.. He says it’s been a huge success so far — since December 16th, they’ve waived over $16,000 in late fees across the Valley. RESULTS By the time Food For Fines concluded at closing time on January 17, 2016, FVRL had waived $25,751.82 in fines over 32 calendar days and 2,346 customer accounts had benefited. The 2015 campaign total mirrors 2014, which waived $25,091.18 over 28 calendar days. Mission Library staff collected over 1200 items during Food For Fines. FVRL…Connecting people to the world of information and ideas 137 Food For Fines Campaign Meeting of January 27, 2016 Page 4 As for the local food banks, here are some examples of the donations they received. • City of Langley Library donated 27 cases of non-perishable food; • Chilliwack Library customers donated 53 cases of non-perishable food plus $150 in cash; • Terry Fox Library donated 23 boxes containing 720 items; • Mission Library donated over 1200 items. • White Rock Library donated 260 items for a total weight of 153 pounds. • George Mackie Library donated 499 items. THE WINNERS Who were the winners in the Food For Fines campaign? 1. The local food banks that now are better equipped to help the needy in our White Rock Library staff collected over 153 pounds of food during Food For Fines. communities; 2. Our FVRL customers whose fines were waived and who helped their community by donating food; 3. FVRL because: a. more customers are back using the library, b. more books have returned to the shelves for others to enjoy, and c. more people recognize and value the crucial role of the library in their community. FVRL…Connecting people to the world of information and ideas 138