fvrl board - Fraser Valley Regional Library

Transcription

FVRL BOARD MEETING
AT SARDIS LIBRARY
FVRL BOARD MEETING
Wednesday, December 11, 2013 – 9:00 am
At Sardis Library
5819 Tyson Road, Chilliwack, BC V2R 3R6
On
Tyson Road, Between Mt. Slesse School and Twin Rinks
About 25-30 minutes from FVRL Administrative Centre, Abbotsford
FROM THE WEST
1. Take BC-1 East, Trans-Canada Highway
2. Take exit 118 for Evans Road
3. Turn right onto Evans Road and proceed for 2.5 km
4. Turn left onto Tyson Road, proceed for 1.5 km, pass school, and cross Cumberland
Avenue
5. Turn right into parking lot shared by Twin Rinks and Sardis Library
6. Park near library
7. Enter meeting room through single door near main entrance
FROM THE EAST
1. Take BC-1 West, Trans-Canada Highway
2. Take exit 119 for Vedder Road toward Yale Road/City Centre
3. Keep left at the fork, follow signs for Trans Canada Highway/BC-1
4. Turn left onto Vedder Road (signs for Vedder Road), and proceed for 3.9 km.
5. Turn Road onto Watson Road, proceed for 1.3 km.
6. Turn Road onto Tyson Road, proceed about 350 m, pass school, and cross Cumberland
Avenue
7. Turn right into parking lot shared by Twin Rinks and Sardis Library
8. Park near library
9. Enter meeting room through single door near main entrance
FVRL … Connecting people to the world of information and ideas
IN CASE OF SNOW
Dear Board Members,
Some snow is predicted for Wednesday, December 11, 2013—the day
of our Board meeting at Sardis Library—and your safety is important.
If you are concerned that weather conditions may warrant
cancelling the Board meeting, please call Board chair, Councillor
Grant Ward directly:
604-866-9980 (cell)
604-534-4991 (home).
Every effort will be made to notify you by Tuesday night if the
meeting will be cancelled.
If the meeting is cancelled on Wednesday, every effort will be made
to notify you by 7:00 a.m.
Here’s hoping we will see you at Sardis Library on Wednesday!
Sincerely,
Irene Geng
Office of the Chief Executive Officer | Donor Relations Manager
[email protected] | 604-859-7141 | 1-888-668-4141, ext 7005
AGENDA
OF THE
FVRL BOARD
REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD
Wednesday, December 11, 2013 — 9:00 a.m.
Sardis Library
5819 Tyson Road, Chilliwack, BC V2R 3R6
1.00
CALL TO ORDER
2.00
CONSENT AGENDA
Councillor Grant Ward, Chair
p. 4
2.01
Approval of Minutes
Enclosure:
♦ October 23, 2013 Meeting Minutes
p. 9
2.02
Chief Executive
Officer’s Report
Enclosure:
♦ Chief Executive Officer’s Report
p. 10
2.03
Director of Corporate
Services Report
Enclosure:
♦ Director of Corporate Services Report
p. 11
2.04
Activity Report
Enclosure:
♦ Activity Report
p. 13
2.05
Overview of Fraser
Valley Regional Library
Enclosure:
♦ Overview of Fraser Valley Regional Library
Report
p. 29
2.06
Correspondence
Enclosures:
♦ Letters of Board Representative Appointment:
 Village of Harrison Hot Springs
 District of Kent
 District of Mission
2.07
Approval of Consent
Agenda
THAT the Consent Agenda be approved.
APPROVAL OF
AGENDA
THAT the Agenda be approved as circulated.
Motion
3.00
Motion
FVRL…Connecting people to the world of information and ideas
1
REGULAR MEETING OF THE FVRL BOARD: Agenda
December 11, 2013
Page 2
4.00
p. 32
PRESENTATION
4.01
5.00
p. 37
Summer Reading Club
Information
Dana Ionson, Summer Reading Club Coordinator
Enclosure:
♦ Summer Reading Club Report
BUSINESS ARISING FROM THE MINUTES
5.01
Weighted Vote: 2014
Budget
Motion
Mary O’Callaghan, Director of Corporate Services
THAT the proposed 2014 budget in which member
assessments total $22,727,201 and which includes a
5% Library Materials budget increase and a
$100,000 addition to Reserves, but which omits the
customer satisfaction survey, be approved.
Enclosure:
♦ Weighted Vote
♦ 2014 Draft Budget Report
p. 40
5.02
6.00
p. 45
Fines and Fees Report
Information
Enclosure:
♦ FVRL Fines and Fees Report
NEW BUSINESS
6.01
2014 Board Meeting
Dates
Motion
Rob O’Brennan, Chief Executive Officer
THAT the scheduled 2014 Board meeting dates be
approved: January 22; February 26; March 26; April
30 and May 1 (Planning Days); May 28; June 25; July
23; September 17; October 22; and December 17,
2014.
Enclosure:
♦ 2014 Board Meeting Dates and Events
7.00
OTHER BUSINESS
8.00
AROUND THE TABLE
2
REGULAR MEETING OF THE FVRL BOARD: Agenda
December 11, 2013
Page 3
9.00
QUESTIONS
10.00
IN CAMERA SESSION
10.01
11.00
12.00
Move to In Camera
Session
THAT the Board move to In Camera session.
Motion
In Camera due to Open/In Camera Meeting Policy 1 (i): “the
NEXT MEETING
The next meeting of the FVRL Board will be:
Information
ADJOURNMENT
Motion
receipt of advice that is subject to solicitor-client privilege,
including communications necessary for that purpose.”
Wednesday, January 22, 2014
9:00 am
FVRL Administrative Centre
34589 DeLair Road, Abbotsford, BC V2S 5Y1
THAT the meeting of FVRL Board be adjourned.
3
MINUTES
OF THE
FVRL BOARD
DRAFT
REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD
Wednesday, October 23, 2013
Attendees from the Board
Councillor Grant Ward, Township of Langley
(Chair)
Councillor Corisa Bell, District of Maple Ridge
Councillor Les Barkman, City of Abbotsford
Director Ray Boucher, Fraser Valley Regional
District
Councillor Allan Jackson, Village of Harrison Hot
Springs
Councillor Jeff Jewell, District of Mission
(alternate)
Councillor Chuck Stam, City of Chilliwack
Mayor John Van Laerhoven, District of Kent
Councillor Michael Wright, City of Port Coquitlam
Attendees from Staff
Rob O'Brennan, Chief Executive Officer
Rita Penco, Director of Client Services
Scott Hargrove, Director of Information
Technology & Support Services
Irene Geng, Donor Relations Manager (Recorder)
Pat Dawson, Library Manager—City of Langley &
Port Coquitlam
Mary Kierans, Manager of Support Services
David Thiessen, Library Manager—Township of
Langley & White Rock
Gavrielle Tran, Finance Manager
Cathy Wurtz, Manager of Human Resources
Regrets
Councillor Helen Fathers, City of White Rock
Councillor Jeannie Kanakos, Corporation of Delta
Director Gayle Martin, Metro Vancouver
Mayor Ted Schaffer, City of Langley
CUPE
Laurie Dyck, President, CUPE Local 1698
Absent
Councillor Doug Bing, City of Pitt Meadows
Councillor Ron Smith, District of Hope
ADMINISTRATIVE CENTRE: 34589 DeLair Road, Abbotsford, BC Canada V2S 5Y1
Tel: 604-859-7141 or 1-888-668-4141 Confidential Fax: 604-859-4788 Web Site: www.fvrl.ca
4
REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS
Page 2
1.00
CALL TO ORDER
Councillor Grant Ward, Chair, called the meeting of the Fraser Valley Regional Library Board
to order at 9:00 am.
2.00
APPROVAL OF CONSENT AGENDA
It was MOVED Councillor Jackson, SECONDED Director Boucher, THAT the consent
agenda be approved.
CARRIED
13.10.23/01
Consent Agenda Approved
3.00
APPROVAL OF AGENDA
It was MOVED Mayor Van Laerhoven, SECONDED Councillor Wright, THAT the Agenda be
approved.
CARRIED
13.10.23/02
Agenda Approved
PRESENTATION
4.00
4.01
FVRL Statistics 101
Dean Kelly, Support Services Librarian, presented an overview of library activity
statistics that track circulation of materials and use of electronic resources. He
explained that all print-based materials for adults, children, and teens are counted
when they are checked out or renewed. Every eBook and downloadable audiobook
title is counted when checked out or viewed online. Use of electronic databases
requires a different approach: each unique online visitor is counted and every halfhour increment of online viewing is calculated as a “session.” He noted that a decline in
use of printed magazines is being offset by an increasing use of digital magazines
through Zinio. Another noticeable trend is the increasing demand for electronic
formats such as eBooks, CD books, MP3 books, PlayAways, downloadable audiobooks,
and DVDs.
Councillor Stam expressed appreciation for the overview and requested that a PDF of
Dean Kelly’s PowerPoint presentation be sent to Board members so the information
could be shared with their councils. (See attached PowerPoint presentation.)
5.00
NEW BUSINESS
5.01
2014 Draft Budget
Mary O’Callaghan, Director of Corporate Services, provided an overview of this year’s
budget process which had been complicated by implementation of (1) a new finance
software system; and (2) a new funding formula which is being phased in over two
years.
Tel: 604-859-7141 or 1-888-668-4141 Confidential Fax: 604-859-4788 Web Site: www.fvrl.ca
5
Page 3
Councillor Wright pointed out that the difference among the three budget options is
less than half of one percent.
Mary O’Callaghan explained that the proposed 2014 budget was developed in
consultation with municipal finance staff and is a very lean budget with almost nothing
added to it. She noted that the provincial grant has been frozen and other revenues
are not expected to increase. The Library Materials budget is a response to the many
formats being demanded by the public and, as print materials decrease, more money
goes toward purchasing eBooks. When new shipments of library materials arrive,
circulation goes up noticeably in our libraries. A 5% increase for library materials does
not enable FVRL to even keep up with the status quo and, therefore, FVRL is not
buying as much as we once did. The other increase requested is to shore up FVRL
reserves.
Rob O’Brennan, Chief Executive Officer, added that FVRL’s budget is essentially flat
except for the options presented. Hence, the minimal difference among the options.
Councillor Jewell reported that Mission Council already had voted unanimously in
support of Option 3, and had passed a motion to recommend that FVRL seriously
consider conducting a core services review.
The Board discussed conducting the customer satisfaction survey proposed in Option
1 as well as conducting a core services review recommended by Councillor Jewell.
There was no inclination to pursue either project at this time.
Councillor Stam underscored the need for libraries to stay ahead of the times and to
be service centres as the market continues to move into the digital realm. He advised
that the BC government is doing a review of jobs of the future—job changes which will
require training—and, as these changes impact a huge sector of the market in the next
decades, who better to provide the needed connectivity to that training than libraries?
Councillor Ward requested that the topic Councillor Stam raised about FVRL’s
changing role and remaining relevant be discussed in depth at the Board’s annual
Planning Days in Spring 2014.
6
Page 4
It was MOVED Mayor Van Laerhoven, SECONDED Councillor Stam, THAT Option 3
of the draft 2014 budget—in which member assessments total $22,727,202 and which
includes a 5% Library Materials budget increase and a $100,000 addition to Reserves,
but which omits the customer satisfaction survey—be recommended to FVRL member
councils for approval.
CARRIED
13.10.23/03
2014 Draft Budget Option 3 Recommended to Councils for Approval
(Councillor Barkman opposed)
6.00
OTHER BUSINESS
6.01
Fine Amnesty
Councillor Barkman inquired about the effectiveness of amnesty campaigns and other
strategies for recovering overdue library materials.
Mary O’Callaghan responded that FVRL has used amnesty campaigns occasionally.
FVRL also has issued coupons on Facebook to offer $5 discount off library fines and
given shopping cart tokens to customers who paid fines and updated their contact
information. For unreturned books, collection agencies sometimes are used to follow
up with customers. She will provide a report with more comprehensive information on
fines at the November Board meeting.
She also highlighted a recent return – a library book that was 77 years overdue. A
customer discovered and returned a book that her late grandfather had borrowed
from the Fraser Valley Public Library on February 10, 1936.
6.02
7.00
Core Services Review
Councillor Jewell reiterated his perspective on conducting a core services review.
AROUND THE TABLE
Councillor Stam stated that Chilliwack is extremely happy with its library service, and
expressed his thanks to the staff of Sardis, Chilliwack, and Yarrow Libraries.
Councillor Bell reported that Maple Ridge Library’s recent Customer Appreciation event was
well attended and well received.
Councillor Jewell declared that Mission is very satisfied and happy with its library, and that the
library is doing very well.
Councillor Wright announced that the Terry Fox Library will celebrate its 30th anniversary on
the last weekend of October.
7
Page 5
Councillor Ward indicated that all is going well for the Township of Langley libraries and that
the Township is looking to expand, including a central library in the Willoughby area at some
point in the future.
8.00
QUESTIONS
There were no questions.
9.00
NEXT MEETING
The next meeting of the FVRL Board will be:
Wednesday, November 27, 2013
9:00 am
10.00 ADJOURNMENT
It was MOVED Councillor Jackson, SECONDED Councillor Stam, THAT the meeting of the
FVRL Board be adjourned.
CARRIED
13.09.25/04
Adjournment
The meeting adjourned at 10:15 a.m.
8
REPORT
TO THE
FVRL BOARD
Chief Executive Officer’s Report
By Rob O'Brennan, Chief Executive Officer
Meeting of December 11, 2013
Future of Libraries: Do We Have Five Years to Live?
The question on every library leader’s mind today is, “Will libraries survive the next five
years?”
On November 12 – 13, 2013 Canadian library leaders, Ken Haycock, Ken Roberts, and Jane
Dysart invited public and college/university library senior management to a two-day session to
discuss this topic. Rita Penco, Mary O’Callaghan, Cathy Wurtz, Scott Hargrove, and I
attended, and both Rita and Scott were invited to be contributors to the sessions.
Issues and challenges were discussed, including eBooks, online services, and Google.
Innovations—including FVRL’s new services initiatives (small business services, family place,
community education services)—were presented.
To answer the question, “Yes, it looks like we do have five years to live, if we:
1. pay attention to the trends,
2. are willing to be flexible, and
3. are willing to move forward with the changes we need.”
Annual Meetings with Chief Administrative Officers of Member Local Government
The goal of meeting with local government chief administrative officers was to discuss matters
of mutual interest. Mission accomplished! Rita Penco accompanied me, and our discussions
with them covered topics like library development, the future of libraries as an institution,
budgets, and planning. FVRL will be preparing a number of reports throughout the next year
to help them develop their libraries: libraries in retail spaces, use of exterior spaces, five year
plans, involvement in OCP development, staffing models, and budget options.
9
Fraser Valley Regional Library
Consolidated Income Statement
12/3/2013 15:19
#############
Admin
Year to Date as at November 30, 2013
Actual
Budget
Variance
FVRL Consolidated
Current
2013
Budget
2013
Variance
REVENUE
Member assessment
Provincial grants
Library based revenue
Return on investments
TOTAL REVENUE
0
21,998,110
(1,583,871)
1,303,542
(902)
1,408,978
(106,338)
741,417
(201,500)
808,826
(268,909)
30,747
10,075
20,672
11,000
19,747
1,936,294
22,287,543
22,469,273
(181,730)
24,226,914
(1,939,371)
1,776,354
14,960,271
16,057,329
1,097,058
17,543,700
2,583,429
150,805
3,182,301
3,327,995
145,694
3,630,540
448,239
15,712
167,264
190,889
23,625
208,370
41,106
29,773
196,200
182,988
(13,212)
198,360
2,160
31,442
363,712
384,015
20,303
418,760
55,048
66,895
918,786
1,008,381
89,595
1,100,115
181,329
13,527
197,511
312,874
115,363
341,464
143,953
3,234
71,918
98,496
26,578
107,500
35,582
19,454
206,114
256,836
50,722
280,300
74,186
13,298
157,557
184,855
27,298
199,125
41,568
10
317
550
233
600
283
9,184
102,658
110,000
7,342
120,000
17,342
1,829,259
20,414,239
20,414,239
105,414
1,302,640
637
539,917
983
OPERATING EXPENSES
Salaries and benefits
Library materials and supplies
Library programs
Administrative and board expenses
Building maintenance
Computer and communications
Human resources and professional expenses
Marketing expenses
Office supplies and postage expenses
Vehicle operation expenses
Other library expenses
Public library interlink dues
Amortization expenses
48,420
532,620
532,620
0
581,040
TOTAL OPERATING EXPENSES
2,178,107
21,057,230
22,647,828
1,590,598
24,729,874
48,420
3,672,644
EXCESS (DEFICIENCY)
(241,813)
1,230,313
(178,555)
1,408,868
(502,960)
1,733,273
10
FRASER VALLEY REGIONAL LIBRARY
LIBRARY YEAR-TO-DATE USAGE - OCTOBER 2013
MEMBER
LIBRARY
City of Abbotsford
Abbotsford
Clearbrook
Mount Lehman
Chilliwack
Sardis
Yarrow
pop. 140,492
City of Chilliwack
pop. 82,294
City of Langley
pop. 26,261
City of Port Coquitlam
pop. 58,522
City of White Rock
pop. 19,211
Delta
pop. 101,016
Hope
pop. 6,136
Kent
pop. 6,152
Langley Township
pop. 108,031
Maple Ridge
pop. 78,124
Mission
pop. 37,614
Pitt Meadows
pop. 18,850
Fraser Valley R. D.
pop. 14,525
Outreach Services
Administrative Centre
Website Customer Self Service
CIRCULATION
301,144
786,870
13,689
533,024
177,797
37,034
1,101,703
747,855
2013
vs 2012
51.2%
-6.6%
-1.3%
-13.6%
n/a
-11.5%
4.4%
13.6%
2013
vs 2012
HOLDS
8,250
20,108
1,131
16,338
4,021
1,549
29,489
21,908
17.4%
-11.1%
22.7%
-18.3%
n/a
-10.2%
-3.5%
0.8%
Langley City
229,608
-7.0%
9,877
-16.1%
Terry Fox
320,562
-5.3%
12,645
-13.6%
White Rock
198,712
-1.4%
10,648
2.8%
George Mackie
Ladner Pioneer
Tsawwassen
260,106
184,133
188,498
632,737
-6.4%
-5.1%
-0.7%
-4.4%
8,670
7,268
10,047
25,985
-18.0%
-14.1%
-8.3%
-13.4%
Hope
65,160
-5.9%
4,680
-4.9%
Agassiz
72,829
1.5%
5,367
-22.1%
Aldergrove
Brookswood
Fort Langley
Murrayville
Walnut Grove
Muriel Arnason
124,774
61,317
36,740
150,697
224,566
176,916
775,010
2.9%
2.5%
4.2%
1.1%
-1.4%
-2.2%
0.1%
5,121
2,735
1,848
5,400
8,841
6,793
30,738
-3.6%
-17.7%
-21.9%
-15.0%
-8.8%
-3.7%
-9.9%
Maple Ridge
389,241
-3.1%
14,648
-7.8%
Mission
285,559
-5.5%
10,039
-21.8%
Pitt Meadows
142,771
-3.1%
7,279
23.0%
Boston Bar
Yale
8,684
7,665
16,349
3.3%
16.3%
9.0%
914
912
1,826
-9.0%
-24.2%
-17.3%
83,743
21,340
963,181
6.9%
-17.5%
2.4%
10,552
11,870
989,623
87.4%
-4.0%
-2.2%
6,046,360
1.0%
1,197,174
-2.8%
11
LIBRARY ACTIVITY SUMMARY REPORT - OCTOBER 2013
CIRCULATION OF MATERIALS
2013
Print Circulation
Adult Books
Children & Teen Books
Magazines
Audio/Video Circulation
Audiobooks
DVDs
Music CDs
Total Physical Circulation
3,986,084
1,917,776
1,818,846
249,462
2,060,241
161,074
1,704,574
194,593
6,046,325
USE OF ELECTRONIC RESOURCES
2013
Online Resources
eBooks & Downloadable Audiobooks
Electronic Databases
ALL CIRCULATION
Program Attendance
YEAR TO DATE
2012
-0.8%
-3.8%
4.1%
-9.7%
4.5%
0.0%
5.8%
-2.2%
1.0%
% Change
295,055
213,687
81,368
25.0%
26.7%
20.5%
6,415,100
6,284,456
2.1%
2013
Programs (Number of)
4,017,570
1,994,498
1,746,937
276,135
1,971,831
161,136
1,611,648
199,047
5,989,401
% Change
368,775
270,711
98,064
CUSTOMER ACTIVITIES
Holds
YEAR TO DATE
2012
YEAR TO DATE
2012
% Change
1,197,174
1,231,799
-2.8%
5,740
5,831
-1.6%
171,870
176,852
-2.8%
12
REPORT
TO THE
FVRL BOARD
Abbotsford Libraries
By Hilary Russell, Library Manager
Abbotsford Libraries Support a Healthy Community
Healthy lifestyle choices are informed choices, and every day the Abbotsford libraries and
FVRL assist residents to find the information and resources they need in order to make good
decisions about their health and well-being.
Libraries are important public places which support social interaction and inclusion in a noncommercial space. As part of the municipal infrastructure, libraries also contribute to the
health of the built environment by providing walkable or transit-accessible destinations that
are available for people of all ages during the day, on weekends, and on many evenings.
A visit to the library is in itself a recreational activity. Library customers typically spend their
visit walking along the shelves to find books and materials. According to a tip on the Healthy
Abbotsford website (www.healthyabbotsford.ca), “Just moving is essential for health,” and
non-structured activity is part of an active life. In addition, programs and displays in the
libraries highlight healthy physical, cultural, or social activities in the community and a library
visit often involves social interaction with staff or other customers. Like Healthy Abbotsford,
FVRL believes that limiting screen time is best for children’s physical, mental, and social
health. Time spent reading, singing, telling stories, or talking to children have huge benefits for
their emotional, social, and educational development as they interact with others and build
vocabulary.
Here are a few examples of how the Abbotsford libraries are contributing to a healthy city:
• Storytimes for young children always include stretching and movement activities
• 2013 Diwali celebrations held at the Abbotsford Community Library and Abbotsford
Senior Secondary showcased children’s groups dancing Gidda and Bhangra
• Library staff provided children’s booklists for the educational resource kit for the
Abbotsford SCOPE pilot project (www.childhood-obesity-prevention.org/), highlighting
themes such as exercise, healthy eating, social inclusion, and healthy communities.
• Library Manager participated in recent Healthy Abbotsford Forum for partners and
community organizations, including City of Abbotsford, Fraser Health Authority,
Abbotsford School District, and the University of the Fraser Valley.
Vibrant public libraries are part of the essential municipal infrastructure needed by individuals
and families to attain and maintain healthy lifestyles and well-being.
13
Abbotsford Libraries
Page 2
City of Abbotsford
Population: 140,492
Circulation
2013 vs
2012
Holds
Abbotsford
301,144
51.2%
8,250
17.4%
107
30.5%
4,312
42.3%
Clearbrook
Mt. Lehman
Total
786,870
13,689
1,101,703
-6.6%
-1.3%
4.4%
20,108
1,131
29,489
-11.1%
22.7%
-3.5%
229
48
384
-2.1%
-9.4%
4.1%
15,393
421
20,126
-10.7%
-2.8%
-2.8%
Library
2013 vs
2012
Programs
2013 vs
2012
Program
Attendance
2013 vs
2012
14
REPORT
TO THE
FVRL BOARD
Agassiz Library
By Nicole Glentworth, Library Manager
ALWAYS A ROOM AT THE LIBRARY
The meeting room in the Agassiz Library continues to be a hub of activity and is used by a
variety of groups in the communities of Agassiz and Harrison Hot Springs. If it is not being
utilized for library events such as book clubs, preschool Storytimes, Friends of the Library
meetings, and Lego Buildup, it is being used by the community in a variety of ways.
It is rented to groups such as strata councils and Workers Compensation consultations with
individuals or business people, who need the space occasionally, as well as to the KentHarrison Foundation and Community Drivers who conduct their monthly meetings in the
room. Tutors have even used it as a private space when they need to collaborate with their
students on an individual basis. These students may be homeschoolers or ESL learners.
The room is used when one of our neighboring schools, Agassiz Centre for Education (ACE),
needs space. ACE uses a small building next door to the library but when they need additional
space they fondly refer to the Agassiz Library as “ACE Central Campus.” This year ACE
organized their annual haunted house event—which is open to the community—and decorated
the interior of the entire school in a ghoulishly fun fashion. For two days their classes took
place in the Agassiz Library meeting room. They also use it regularly for events such as their
annual awards day in June and various other activities.
The Agassiz Library offers a space for community groups to meet and, in turn, the staff takes
the opportunity to promote the library to residents who may not have otherwise visited the
library.
District of Kent
Population: 6,152
2013
Circulation
vs
2012
72,829
1.5%
Holds
5,367
2013
vs
2012
-22.1%
Programs
220
2013
vs
2012
24.3%
Program
Attendance
6,619
2013
vs
2012
27.5%
15
REPORT
TO THE
FVRL BOARD
Boston Bar and Yale Libraries
LIBRARIES OFFER ENTERTAINMENT TO LOCAL RESIDENTS
As the weather changes and Boston Bar and Yale residents look for things to do at a local
level, they turn to their library for ideas to keep themselves and their families entertained on
those cold and dismal days and evenings. The Boston Bar and Yale libraries incorporate the
seasons in their programs to make them more relevant and interesting for those who attend.
For children’s programs, staff takes the opportunity to teach the younger generation about
the importance of customs and the origins of traditions their parents may follow for the
season. Staff also takes the opportunity to merchandise the collection to the captive audience
and generate interest with them to check books out relating to the subject of the program.
This ensures that everyone leaves the library with something in hand.
Fraser Valley Regional District
Population: 14,525
Library
Circulation
2013 vs
2012
Holds
2013 vs
2012
Programs
2013 vs
2012
Program
Attendance
2013 vs
2012
Boston Bar
8,684
3.3%
914
-9.0%
44
0.0%
407
-11.3%
Yale
7,665
16.3%
912
-24.2%
37
-43.9%
191
-57.5%
Total
16,349
9.0%
1,826
-17.3%
81
-26.4%
598
-34.1%
16
REPORT
TO THE
FVRL BOARD
Chilliwack Libraries
CHILLIWACK LIBRARIES ARE THE PLACE TO BE FOR ALL AGES
The Friends of the Chilliwack Libraries partnered with the Chilliwack Library for Quiz Night, a
fun fundraising event. The popularity of this adult-focused event has grown over the years,
with evidence of its success shown in the numbers attending and the money raised. This year
the night brought in over $2300 from avid fans of this event who visited the library from all
over the Fraser Valley. The money raised from this event will be used by the library for
improvements in 2014.
Sardis Library hosted for the first time a series of Storytimes for a younger crowd of visitors to
the library. The three Storytimes brought in nearly 150 into the library to join in the
entertaining event. This popular program is now attracting a regular audience of families who
see the benefit of introducing literacy to their children at a very young age.
Yarrow Library moves forward and bridges the technological gap within this small, rural
community through the addition of WiFi access for its customers. The need to stay connected
has risen to new heights as people of all ages using a variety of devices look for venues to
access the Internet easily. Travelers and FVRL customers recognize Wifi as a mainstream
service so customers have come to expect it. The Wifi access was an important tool to use
during the eReader and Parent and Teacher workshops held recently. Attendees brought in
their own electronic devices and appreciated the ability to learn as they go.
Several customers are still curious about the new Sardis Library and are rotating their visits
among the three libraries. There is guaranteed to be something at any one of the Chilliwack
Libraries that would pique the interest of anyone visiting their library of choice.
City of Chilliwack
Population: 82,294
Library
Chilliwack
Circulation
2013 vs
2012
Holds
2013 vs
2012
Programs
2013 vs
Program
2013 vs
2012
Attendance
2012
533,024
-13.6%
16,338
-18.3%
299
-36.0%
9,147
-48.0%
Sardis
177,797
0.0%
4,021
0.0%
86
0.0%
2,986
0.0%
Yarrow
37,034
-11.5%
1,549
-10.2%
119
-7.0%
2,716
7.6%
747,855
13.6%
21,908
0.8%
504
-15.3%
14,849
-26.2%
Total
17
REPORT
TO THE
FVRL BOARD
Delta Libraries
By Gillian McLeod, Library Manager
Celebrating Delta Libraries: Honouring our Past, Imagining our Future!
During October, the Delta Libraries celebrated many years of service to the Delta community.
The goals for the anniversary celebrations were to raise the visibility of the library in Delta,
increase opportunities for partnerships within Delta and to have some fun. The anniversary
goals were met as we increased our partnerships with community retailers and associations,
attracted new customers who were surprised to learn of the many services a modern library
offers, and created opportunities for children, teens and adults to join in the fun.
Local events and programs, combined with extensive media coverage, helped raise the profile
of the Delta libraries. On September 23 at a Delta Council meeting, the celebration month
began as the Mayor presented 22 Delta Friends of the Library with long term service
certificates and acknowledgement. Throughout the month, the library was highlighted with
front page articles in local newspapers. Each of the three libraries offered programs designed
to honour our past and imagine our future, and some of these—especially the 3D printing
workshop—brought people into our libraries that we had never met before.
Community organizations and associations participated in both our kick-off and wind-up
parties, sharing information about their services for Delta residents. Collaboration with the
Corporation of Delta staff included the design and printing of six history storyboards, and
these were located in three recreation facilities as well as our libraries. Delta Parks and
Recreation also donated facility gift cards as prizes for our contests. We were able to thank
our many partners, including Mayor Jackson, Delta councillors, and our Member of Parliament
during our wind-up parties that took place during Canadian Library Week.
Customers commented often about their enjoyment in a variety of ways. A mobile
makerspace allowed all ages to explore the world of electricity, circuits and woodworking
even during the torrential storm and loss of power. An innovative contest tempted teens to
create a book video trailer to promote the Teen Delta Reads! title. A surprising success of the
in-library promotions was the "Graffiti Wall," where customers shared their favourite books or
quotes on a transparent film that was then put up around the libraries. Through a variety of
methods, and with extensive support from FVRL and the Delta community, the libraries in
Delta celebrated their anniversaries and demonstrated their ongoing relevance for customers
of the future.
18
Delta Libraries
Page 2
Corporation of Delta
Population: 101,016
Library
George
Mackie
Ladner
Pioneer
Circulation
2013 vs
2012
Holds
2013 vs
2012
Programs
2013 vs
2012
Program
2013 vs
Attendance
2012
260,106
-6.4%
8,670
-18.0%
427
-19.1%
14,346
-4.5%
184,133
-5.1%
7,268
-14.1%
322
19.3%
7,254
4.6%
Tsawwassen
188,498
-0.7%
10,047
-8.3%
331
20.8%
10,719
33.8%
Total
632,737
-4.4%
25,985
-13.4%
1,080
.7%
32,319
12.7%
19
REPORT
TO THE
FVRL BOARD
Hope Library
HOPE LIBRARY SUPPORTS FAMILY LIFE
The Hope Library kicked off October with a focus on family life with the launch of the Purple
Lights campaign. The campaign is aimed at raising awareness of domestic abuse in the local
community and supporting those who are victims of this crime. The event was used as an
opportunity to unveil the Happy Family quilt which was created by residents of the area and
integrated the attributes of a resilient family into the squares of the quilt. The local newspaper
covered this event as it was a strong message to send out to the residents of Hope.
The month followed with visits to all kindergarten classes to promote All Aboard for
Kindergarten to the teachers and the schools in the community who, in turn, promote it to the
children’s parents. Staff uses a combination of hands-on activities, Storytimes, and various
performances to engage the young kindergarteners in gaining literacy skills.
The Hope Library uses the joy of reading as a way of reaching out to families to promote an
integrated family unit that reads together, thereby strengthening the bond between parents
and their children.
District of Hope
Population: 6,136
2013
Circulation
vs
2012
65,160
-5.9%
Holds
2013
vs
2012
4,680
-4.9%
Programs
2013
vs
2012
Program
Attendance
2013
vs
2012
206
2.0%
7,115
-6.3%
20
LIBRARY REPORT
TO THE
FVRL BOARD
City of Langley Library
By Pat Dawson, Library Manager
IMPROVING ACCESSIBILITY TO LIBRARY RESOURCES
Many people in our community visit the City of Langley Library to browse the collection and
then find a comfortable place to read. However, browsing our collection and enjoying reading
time in the library can be difficult, even impossible, for those with sight impairments. Although
people of all ages can have eye conditions that affect their vision, library staff is cognizant of
the increasing number of seniors in our community (now at almost 17% of the City’s population
according to the 2011 census data). We recognize the probability of an increasing demand for
large-print material and low-vision aids. To continue to improve accessibility for all our
residents, including those with sight impairments, the library regularly reviews the location of
our material, the proximity of tables and chairs to specific sections of our collection, and the
equipment we provide.
DONATION OF VIDEO MAGNIFIER
A partner to FVRL’s Outreach Services, Langley business AbleTech Assistive Technologies
Inc., generously donated a desktop video magnifier to City of Langley Library. The technology
of our existing magnifier was outdated and the image projection quality had deteriorated after
years of use. The new magnifier is simple to use and allows the customer to view in colour or
in variations of black and white.
Shortly after installation, staff began to receive thanks from customers for providing another
access point to library resources. One woman said, “Now I have a reason to visit the library!”
All staff has been trained in the operation of the magnifier, and Friends of the Langley Library
are promoting this resource to Langley Seniors Resources Society.
Current assistive technology, such as this video magnifier, allows the library to take another
step forward towards equal access to print information for all residents of our community.
City of Langley
Population: 26,261
2013
Circulation
vs
2012
229,608
-7.0%
Holds
2013
vs
2012
9,877
-16.1%
Programs
2013
vs
2012
Program
Attendance
2013
vs
2012
465
3.6%
8,689
-0.1%
21
LIBRARY REPORT
TO THE
FVRL BOARD
TOWNSHIP OF LANGLEY LIBRARIES
By David Thiessen, Library Manager
First Annual International Students’ Day hosted by Muriel Arnason Library
A large crowd of Langley international students were greeted and welcomed to Langley by
Township Mayor Jack Froese and City Mayor Ted Schaffer at Langley’s First Annual
International Students’ Day at the Muriel Arnason Library.
Other special guests included Canadian Citizenship Judge, Dane Minor; Langley Tourism
Executive Director, Deborah Kulchiski; MLA (ret) Dave Hayer; Trinity Western University’s
Elaine Johnston; ISM Canada Youth Leader, Skye Fulton; Young Life’s Jared Vince; Youth
Unlimited’s Danny Ferguson; and Langley Evangelical Free Church Youth Pastor, Chris Sawka.
Also honoured at the event were each Langley high school’s international student
coordinators as well as the homestay parents who house the students in their homes and
serve as “ambassadors” for Langley and for Canada.
Throughout the year, the library partners with Kwantlen and the Community-One-on-OneLearning (COOL) tutoring program. Volunteer tutors are trained in adult education, phonics,
learning differences, reading, writing, spelling and comprehension strategies, and work with
learners with similar needs and interests.
The library’s Conversation Circles are also a key way many improve their English language
skills while enhancing their knowledge of Canada, the Township of Langley, and services
available to them. Each week participants explore current topics and themes of interest—from
gardening to the news to lifestyles and sports—with English support facilitation. A friendshipbased matching program, Conversation Circles also helps these students make friends
The need for these services is great. Langley is home to over 900 international students—with
500 students enrolled in the Langley school district and over 400 international students at
Trinity Western University, Kwantlen University, Langley Christian School, and Kings Christian
School. Current goals are to increase these numbers annually. Every year these students
become a progressively more integral part of our community, and the library plays a significant
role in acknowledging that impact and ensuring the students’ success.
22
Township of Langley Libraries
Page 2
Township of Langley
Population: 106,273
Circulation
2013 vs
2012
Holds
2013 vs
2012
Programs
2013 vs
2012
Program
Attendance
2013 vs
2012
Aldergrove
124,774
2.9%
5,121
-3.6%
97
-47.0%
1,714
-50.6%
Brookswood
61,317
2.5%
2,735
-17.7%
75
53.1%
3,222
123.8%
Fort Langley
36,740
4.2%
1,848
-21.9%
137
23.4%
2,835
44.4%
Murrayville
150,697
1.1%
5,400
-15.0%
210
4.0%
2,609
-21.9%
Walnut Grove
Muriel
Arnason
224,566
-1.4%
8,841
-8.8%
142
19.3%
4,153
25.9%
176,916
-2.2%
6,793
-3.7%
144
-42.4%
7,079
-5.9%
Total
775,010
0.1%
30,738
-9.9%
805
-11.9%
21,612
2.7%
Library
23
LIBRARY REPORT
TO THE
FVRL BOARD
Maple Ridge Library
By Teresa MacLeod, Library Manager
PROVINCIAL STAGE SHOWCASES OUR COLLABORATION WITH SCHOOLS
Maple Ridge Public Library staff is respected as experts in the field of literacy and as important
partners with local educators. This October the British Columbia Teacher Librarians Association
held a province-wide conference in Maple Ridge. Maple Ridge Library staff was invited to present
at this event because of our excellent working relationship with School District 42 and our staff’s
demonstrated ability working with teachers and students. The topic of “When School and Public
Libraries Collaborate” enabled staff to showcase a local program, Have Books Will Travel, and two
FVRL system-wide programs, Reading Link Challenge and All Aboard for Kindergarten.
With Have Books Will Travel library staff visits classes to introduce students and their teachers to
the latest in children’s writing. Lively presentations and pithy pitches result in ongoing demand for
these titles at the library and bookings for the program are always full. At the end of this
presentation teachers are feverishly taking pictures of the books and the speaking notes.
All Aboard for Kindergarten is a successful FVRL initiative which gives staff an opportunity to
collaborate with local schools. Participants gasped audibly when they saw the Kindergarten Train
handout, impressed by the quality of the materials prepared for kindergarteners by our Marketing
and Communications team. FVRL’s 100 Books to Read in Kindergarten list—which has been
adopted by Public Library InterLINK libraries—also received much attention at the workshop.
Reading Link Challenge elicited interest from out-of-town teachers who were impressed to find
more information was available at a provincial website. The growth of this “reading for sport”
initiative is impressive and a real success story for FVRL.
This conference allowed Maple Ridge Public Library to showcase the expertise of our staff and to
promote our exceptional programs on a provincial stage. The high quality of library programming
at FVRL and Maple Ridge Public Library was evident to all who attended. Our key message was
the value of working together with local schools to create a synergy for successful literacy
programs.
District of Maple Ridge
Population: 78,124
2013
Circulation
vs
Holds
2012
389,241
-3.1%
14,648
2013
vs
2012
-7.8%
Programs
2013
vs
2012
Program
Attendance
2013
vs
2012
760
4.3%
26,575
6.9%
24
LIBRARY REPORT
TO THE
FVRL BOARD
Mission Library
By Heather Scoular, Library Manager
LIBRARY SUCCESS IS ENTWINED WITH COMMUNITY
Looking back over the past month of Mission Library programs, events, and community
engagement activities, it is clear that our library’s success is completely entwined with
community. Staff participated as planning advisors for the Mission Diwali Celebration; the
Mission Connect event, as well as in a region-wide service provider workshop. We know that
societal change is having a tremendous impact on public libraries. However, our library is
making that same societal change a positive experience for the residents of our community.
New immigrants are an important part of our future, and welcoming newcomers benefits the
entire community. Newcomers are often the first to start new small businesses. Library staff
knows that engaging with your community during those first weeks in a new community is
critical for the individual as well as the community as a whole. The Mission Library supports
new immigrants and acts as an advisor and partner to other agencies to provide supports to
newcomers.
An opportunity to facilitate meaningful change in the lives of Mission residents presented
itself when Mission Community Services approached the library with a dilemma. Their English
Conversation Circle attendance was non-existent. Mission Library staff is skilled in
understanding the needs of newcomers to Mission and provided feedback to MCS on how
they could re-work their current program as well as how our library could partner with them to
offer a revised session. The result was a program that addressed the needs of new immigrants
and provided real life experiences with the library and local businesses (banks, coffee shops,
retail) and other service agencies in Mission. We suggested providing those who completed
the seven-week course with a Certificate of Completion that could assist participants in their
job search efforts. Confident and equipped to fully utilize the resources of Mission Library
and the Mission community, our graduates are now the proud success stories we will share as
we launch our registration for the next seven-week session. Working with its community
partners, the Mission Library is facilitating the development of positive outcomes in response
to societal change.
District of Mission
Population: 37,614
2013 vs
Circulation
2012
285,559
-5.5%
Holds
2013 vs
2012
Programs
2013 vs
2012
Program
Attendance
2013 vs
2012
10,039
-21.8%
259
-14.2%
8,460
-35.9%
25
LIBRARY REPORT
TO THE
FVRL BOARD
Pitt Meadows Library
By Teresa MacLeod, Library Manager
CONNECTING WITH TEENS
Pitt Meadows Public Library provides opportunities to involve teens in the library and to
enhance their leadership skills. The Teen Advisory Group at Pitt Meadows Library provides
valuable experience and helps the library be more relevant to teens in our community.
Early in 2013 staff at Pitt Meadows Library started a Teen Advisory Group (TAG). The purpose
is to involve teens in the library in a meaningful way and to provide volunteer and leadership
opportunities. TAG members have acted in an advisory capacity, providing recommendations
on teen library programs such as Teen Summer Reading Club or Teen Tech Week. The group
has also given feedback on upcoming local programming initiatives: Black Out Poetry program
and the Duct Tape Workshop.
TAG members have assisted with the LEGO Club, with crafts at Family Storytime, and helped
with set up for other programs. TAG members who are interested in expanding their
volunteer activities are made aware of other opportunities through the many partnerships the
library has in the community such as Family Literacy Day and other events.
The Pitt Meadows Friends of the Library see the Teen Advisory Group as an important
partner and are exploring how the two groups can liaise together on projects. One teen,
interested in taking on more responsibility, has volunteered to be the TAG representative at
the Friends of the Library meetings. This young person is looking to enhance the skills area of
her resume for work and university applications. The library is giving her some practical
experience in team work and leadership, both with peers and cross-generational groups.
As part of the planning process for the Teen Advisory Group, staff communicates with
teachers at the local high school to ensure that they are aware of this opportunity for
students. As a result of this contact, students who have participated in TAG will receive a
letter from the library with their volunteer hours noted. Staff continues to reach out to teens
at school and through social media.
City of Pitt Meadows
Population: 18,850
2013
Circulation
vs
2012
142,771
-3.1%
Holds
2013
vs
2012
7,279
23.0%
Programs
2013
vs
2012
Program
Attendance
2013
vs
2012
234
66.0%
6,125
19.6%
26
LIBRARY REPORT
TO THE
FVRL BOARD
Terry Fox Library
By Pat Dawson, Library Manager
CONTRIBUTIONS OF TEEN ADVISORY GROUP
At the inaugural meeting of Terry Fox Library’s Teen Advisory Group (TAG) in September
2012, the teens designed their bulletin board to promote Library Month and volunteered to
decorate for Halloween Storytime. In the year that has followed, the group has volunteered
their time and creative energy to many events, adding great value to library services. In
addition to participating in our on-going Reading Buddies program that pairs teen volunteers
with young readers, the TAG teens also provided enthusiastic support for two other events
this month.
Terry Fox Library’s 30th Birthday
To celebrate the 30th anniversary of the opening of Terry Fox Library, and in conjunction with
Port Coquitlam’s 100th birthday, library staff hosted a magic show and birthday party for our
community. Councillor Michael Wright offered a toast on behalf of the City. TAG members
decorated the library, oversaw the refreshments and birthday cake, and assisted with the
kazoo orchestra.
Stuffie Sleepover
Library staff offered an imaginative twist to our evening family Storytime by inviting the
children to leave their stuffed toys behind for a “Stuffie Sleepover” at the library. After the
children had gone home, TAG members placed the stuffies around the library and took
photos of them – playing in the book returns, taking a turn at the literacy stations, listening to
stories, hiding in the book returns, enjoying snacks, and generally getting up to after-hour
shenanigans. The photos were posted on FVRLs Facebook page so the children could see
what antics their stuffies had been up to overnight in the library.
In one year teens who had not participated in their local library before, have assumed an
active role in planning their own events and, more so, contributing their ideas and imagination
to enhance the services the library provides to the community.
City of Port Coquitlam
Population: 58,522
2013
Circulation
vs
2012
320,562
-5.3%
Holds
2013
vs
2012
12,645
-13.6%
Programs
2013
vs
2012
Program
Attendance
2013
vs
2012
324
3.2%
10,821
6.5%
27
LIBRARY REPORT
TO THE
FVRL BOARD
White Rock Library
By David Thiessen, Library Manager
LIBRARY CELEBRATES FALL FESTIVAL OF THE ARTS
Under the guidance and recommendation of the White Rock Cultural Activity Task Force, the
City of White Rock Council declared September and October as the "Fall Festival of the
Arts." The two-month-long festival featured music, performances, readings, art exhibitions, and
more – much of it planned and hosted by the White Rock Library.
Throughout the two months, the library was filled with exhibits from local artists. The Peace
Arch Weavers and Spinners provided displays and spinning demonstrations for children and
adults. Gorgeous quilts courtesy of the Quilting Club hung from the upstairs rail.
The Art Wall rotated feature works form numerous local artists, and fashion writer JJ Lee
talked about memoir writing as an art form. Lee also read from his book The Measure of a
Man: The Story of a Father, a Son, and a Suit. The critically acclaimed non-fiction work was
shortlisted for the Governor’s General Literary Award, the Charles Taylor Prize and the Hilary
Weston Writers’ Trust Prize.
The library also permanently mounted, as part of an FVRL-wide donation, William Allister’s
internationally acclaimed painting, Into the Ritual, a large acrylic-on-canvas that depicts a
chieftain performing a ceremonial dance. The painting is one of a complete collection, valued
at a total of $164,000, donated by Allister's estate to Fraser Valley Regional Library.
The feature event was activist and artist Shohreh Ghanbary’s exhibition, Beyond the Wall: The
Memories, The Art. The exhibit attracted considerable interest beyond White Rock. Many
made the trek from Vancouver, and from as far away as Hope. Ghanbary also provided a talk
about her experiences in Iran. Ghanbary was imprisoned in the 1980s in Iran after protesting
the Islamic Revolution. In her cell at night she would embroider images inside the pockets of
her chador, images that became the impetus behind her current work.
Throughout the festival the White Rock Library was a hub of activity, filled with people,
beauty, and inspirational imagination. It played an important role in its success and we look
forward to fulfilling that mandate again in 2014.
City of White Rock
Population: 19,211
2013 vs
Circulation
2012
198,712
-1.4%
Holds
10,648
2013 vs
2012
Programs
2013 vs
2012
Program
Attendance
2013 vs
2012
2.8%
407
-10.7%
7,372
-30.1%
28
29
30
C O R P O R A T E
A D M I N I S T R A T I O N
File: ADM.COU.APP
2014 Council Appointments
December 5, 2013
Fraser Valley Regional Library Board
c/o Irene Geng, Donor Relations Manager
Office of the Chief Executive Officer
Administrative Centre
34589 DeLair Road Abbotsford, BC V2S 5Y1
604-859-7141 / 1-888-668-4141 (ext 7005)
Direct: 604-557-4706 / Fax: 604-859-4788
[email protected]
Dear Ms. Geng:
Re:
2014 Appointments to the Fraser Valley Regional Library Board
I am pleased to inform you that on December 2, 2013 the District of Mission Council
reappointed Councillor Stevens as its representative to the Fraser Valley Regional Library
Board with Councillor Jewell as the alternate.
For your records, their contact information remains as follows:
Name
Address
Telephone/Fax/Cell
E-Mail Address
Councillor
Jenny Stevens
c/o District of Mission
Home 604-820-2049
8645 Stave Lake Street
Box 20, Mission, BC
V2V 4L9
[email protected]
Councillor
Jeff Jewell
c/o District of Mission
[email protected]
Home 604-820-4243
Please call me at 604-820-3703 or email me at [email protected] if you require additional
information.
Yours truly,
Christine Brough
EXECUTIVE ASSISTANT
P.O. Box 20, 8645 Stave Lake Street, Mission, B.C. V2V 4L9
Phone (604) 820-3703 Fax (604) 826-1363 & (604) 820-3715 Web Site: www.mission.ca E-mail: [email protected]
31
REPORT
TO THE
FVRL BOARD
2013 Summer Reading Club
By Dana Ionson, Summer Reading Club Coordinator
BACKGROUND
Summer Reading Club (SRC) is the largest program FVRL offers. This summer 18,838 people
joined SRC and 20,934 attended SRC programs. The program has something for everyone.
Babies, toddlers and preschoolers can join Read to Me summer reading program, school aged
kids can join the kids Summer Reading Club, teens in grades seven to twelve can join the Teen
Summer Reading Club and adults can join the Adult Summer Reading Club. Customers of all
ages look forward to this yearly programming. It’s a chance to read new books, win prizes and
enter contests, be rewarded for weekly library visits, and for kids to win a medal. FVRL is one
of the few library systems to embrace SRC as a reading initiative for all ages.
We know anecdotally that customers look forward to participating in SRC each summer. Staff
sees new faces in the library after visiting a school to promote SRC. Parents and teachers tell
library staff that SRC helps children maintain and improve their reading skills over the
summer. The numbers show that participation in each club is stable, in spite of declining
school enrollment, and programs are well attended.
While these numbers and stories are important, they don't give the whole picture. This year
we delivered a survey to SRC participants and non-participants to find out if we are meeting
our objectives and how we can improve.
OBJECTIVES AND INTENDED OUTCOMES OF SRC
• Increase regular reading habits;
• Increase pleasure of reading;
• Attract new customers into the library;
• Maintain the interest of repeat customers;
• Increase awareness of library services.
32
Page 2
SRC 2013 SURVEY
We received 340 surveys from customers, 93% from SRC participants, and 7% from nonparticipants. Respondents were represented from all of FVRL but 64% of respondents came
from Port Coquitlam, Township of Langley, City of Langley or Abbotsford. We collected
responses from a variety of age groups, half of joiner respondents were school aged, 28%
adult, 17% teen, 8% preschoolers or younger. Most of the respondents were female.
1. Do These Survey Results Support the SRC Objectives?
Increase regular reading habits and increase pleasure of reading - YES
Comments from our survey:
"It got my 5 year old really excited about reading, he was especially excited about getting
to choose his 'own' books and we visited the library every 2 weeks to take out a huge stack
of books. ... He's now able to read & sound out phonetic words (short vowels) in beginning
readers, which has made him especially excited about books! Thank you!"
Overall, of those who joined SRC:
•
•
77% said SRC helped them read more often.
o More than 80% of preschoolers, kids and teens said SRC helped them read
more often while 64% of adults agreed.
74% said SRC helped them enjoy reading more.
o More than 80% of preschoolers and kids said SRC helped them to enjoy
reading more, while 68% of teens and 58% of adults agreed.
Attract new customers into the library - YES
•
7% said they had not visited an FVRL location in the last three years
o These may be new customers attracted to the library because of SRC.
Maintain the interest of repeat customers - YES
•
•
77% said they had joined SRC before.
97% said they plan to join SRC next year.
33
Page 3
Increase awareness of library services - YES
•
88% of those who joined SRC said they used at least one of the other library services
listed while in SRC, including:
o 56% said they used the library’s website
o 54% said they requested a title from another location
o 50% said they used a library computer
o 35% said they checked out a Grab & Go bag.
o 23% said they got a book recommendation from staff.
o 12% said they downloaded an eBook audiobook or digital magazine
o 9% said they used the library’s email, chat or phone services.
2. What do SRC participants tell us they like about SRC?
All combined, themes mentioned when asked “What did you enjoy about SRC ” included:
•
88 mentions of reading
o "Everything! But especially the joy it brings to both my daughters and that it has
helped them become better readers and to love reading."
•
•
•
86 mentions of prizes, book prizes or draws
o "The weekly prizes keep me on track to go EVERY week and get new books!"
66 mentions of routine
o "It makes me read regularly to feed my mind and soul."
33 mentions of visiting the library or library staff
o "I loved how reading was encouraged by interacting with the friendly library
staff and winning fun prizes!"
•
•
•
•
•
27 mentions of SRC activities, including Find X.
o "I love looking for Wendy the Whale. Always try to find her!!!!"
15 mentions of stickers
15 mentions of medals
4 mentions of social benefits
o "Made me feel connected (as a newcomer to BC)."
3 mentions of Grab & Go
34
Page 4
3. SRC 2013 Programs
During the summer, programs are an important part of SRC, especially for children. They
help bring the library to life for kids and offer free educational entertainment to families in
our communities.
Library programs range from intimate book clubs to performances by quality performers
to large crowds. Over the summer an average of 58 people attended each program, for a
total of 357 programs to 20 934 people.
Our survey results reflect the importance and popularity of our SRC programs. 40% of
respondents attended at least one program, and 90% of those people rated the last
program they attended positively.
4. SRC 2013 Non-Participants
We received 23 surveys from people who did not join SRC. We asked them why they
didn’t join.
•
•
•
•
•
9 didn't know about it, or didn't know about the adult portion of the club.
4 weren't interested.
3 said it required too much effort.
2 said the prizes weren't appealing.
2 said they didn't have time.
RECOMMENDATIONS
According to the survey data, SRC is meeting all its stated objectives, as well as providing
other benefits like social inclusion. Based on the survey responses, we recommend:
1. Continue to offer SRC to all ages.
2. Increase awareness that SRC is a program for everyone, not just children.
3. Continue to evaluate SRC using the outcomes based model. Gather more feedback by
extending the time that the survey is available.
4. Continue to offer prizes.
5. Feature booklists prominently on our website.
35
Page 5
FVRL SRC 2013 Statistics at a Glance
SRC Participants
2013
Total SRC Participants
2012
% change
18,838
18,551
1.54%
2,726
2,474
10.19%
10,039
10,312
-2.68
Teen SRC
1,975
1,804
9.48%
Adult SRC
4,098
3,961
3.46%
Read to Me
SRC
SRC Programs
Total Programs
Total Attendance
2013
2012
% change
357
326
9.51%
20,934
19,408
7.86%
36
WEIGHTED VOTE:
2014 BUDGET
BUDGET APPORTIONMENT FORMULA
WEIGHTED VOTE: 2014 BUDGET
Local Government
Abbotsford, City of
140,492
140
Chilliwack, City of
82,294
82
Delta, Corporation of
101,016
101
Fraser Valley Regional District
14,525
14
Harrison Hot Springs, Village of
1,606
1
Hope, District of
6,136
6
Kent, District of
6,152
6
Langley, City of
26,261
26
Langley, Township of
108,031
108
Maple Ridge, District of
78,124
78
Metro Vancouver
169
1
Mission, District of
37,614
37
Pitt Meadows, City of
18,850
18
Port Coquitlam, City of
58,522
58
White Rock, City of
19,211
19
699,003
695
348.5
Total
Votes Needed to Pass
•
•
Number of Residents Number of Votes
Population figures used are the estimates provided by BC STATS, for the service area for each
member community.
These were the population figures used by the provincial government to calculate the 2012 – 2013
annual per capita operating grant.
WHAT THE LIBRARY ACT SAYS ABOUT THE WEIGHTED VOTE
The following is an excerpt from Bill 12, Library Act, Section 23 (1):
On questions involving the expenditure of money,
(a)
each member of the Library Board has one vote, plus one additional vote for each complete
1,000 after the first 1,000 of the population of the municipality represented by the member
or of the electoral participating areas of the regional district represented by the member.
(b)
a majority of weighted votes cast decides those questions, unless a proposal is adopted under
subsection (2).
FVRL … Connecting people to the world of information and ideas
37
2014 Draft Budget -- v1e3 -- Library Materials (5%), $100,000 Reserves
With Partial Per Capita Allocation of Shared Services
September 11, 2013
Description
FVRD
Kent
Hope
Chilliwack
Direct Library Wage
Benefits
Total Direct Library Wages
61,086
15,119
155,247
38,424
147,865
36,596
1,384,835
342,747
76,205
193,671
184,461
1,727,582
Less net vacancy credit
Net direct library wages and benefits
75,062
Other Direct Charges:
Photocopier Leases
Janitorial Services
Direct Capital Costs
Selfcheck equipment
Library Programs / Promotion / Supplies
Total Direct Charges
(1,143)
(2,905)
190,766
(2,767)
181,694
Metro
Vancouver
Harrison Hot
Springs
Mission
Langley City
Langley
Township
White Rock
Port
Coquitlam
Delta
Maple Ridge
1,673,898
414,290
627,951
155,418
613,683
151,886
1,774,066
439,081
388,954
96,266
1,526,198
377,734
708,868
175,445
1,120,299
277,274
432,620
107,073
783,369
765,569
2,213,147
485,220
1,903,932
884,313
1,397,573
539,693
0
2,088,188
0
0
2,049,428
767,702
750,258
2,171,713
477,942
1,865,853
866,627
1,369,622
531,598
11,040
5,100
5,340
3,180
2,400
7,740
4,500
8,580
600
45,600
(38,760)
(15,667)
(15,311)
(41,434)
(7,278)
(38,079)
(17,686)
(27,951)
2013
TOTAL FVRL
Pitt Meadows
0
(31,681)
1,695,901
Abbotsford
10,615,570
2,627,353
13,242,923
(248,757)
12,994,166
(8,095)
0
28,430
2,088,898
11,250
784,052
13,500
769,098
45,835
2,220,728
14,050
494,392
29,760
1,903,353
14,300
885,427
27,000
1,465,202
10,050
607,848
60,900
45,600
40,000
40,000
246,125
13,426,791
0.00
0
0
0.00
0
0
227,050.00
151,098
70,211
82,306.00
52,260
31,913
130,553.00
50,536
31,913
275,298.00
155,056
114,891
65,277.00
33,605
31,913
266,784.00
140,354
76,593
107,849.00
63,562
31,913
244,079.00
102,443
31,913
87,982.00
17,945
25,531
1,788,019
924,296
548,920
403,049
0
0
448,359
166,479
213,002
545,245
130,795
483,731
203,324
378,435
131,458
3,261,235
6,136
82,294
169
1,606
140,492
37,614
26,261
108,031
19,211
101,016
58,522
78,124
18,850
699,003
41,256
7,514
2,027
41,148
7,495
2,022
551,869
100,516
27,118
1,133
206
56
10,770
1,962
529
942,149
171,600
46,296
252,242
45,943
12,395
176,108
32,076
8,654
724,463
131,951
35,599
128,830
23,465
6,331
677,420
123,383
33,287
392,453
71,480
19,285
523,905
95,422
25,744
126,409
23,024
6,212
4,687,563
853,777
230,340
119,933
50,797
50,665
679,503
1,395
13,261
1,160,045
310,579
216,838
892,014
158,626
834,091
483,217
645,071
155,645
5,771,680
Subtotal to date
232,647
311,472
298,226
2,826,753
1,395
13,261
3,697,302
1,261,110
1,198,938
3,657,987
783,813
3,221,175
1,571,968
2,488,708
894,951
22,459,706
Less Library Based Revenue
Less Provincial Grant
(816)
(26,288)
(10,320)
(11,134)
(8,460)
(11,105)
(15,060)
(34,116)
(710,616)
(1,265,100)
Total Budget before Administration Allocation
205,543
290,018
278,661
845,775
20,483,990
12,420
2,685
77,747
6,760
197,526
6,625
188,319
35,880
1,744,201
0
17,029.00
5,170
12,768
36,896.00
13,485
12,768
34,057.00
12,420
12,765
212,859.00
126,362
63,828
Subtotal
34,967
63,149
59,242
System-wide allocation - per capita
Population statistics
14,525
6,152
97,406
17,741
4,786
Subtotal Per Capita Allocation
I.T. - includes wages
Human Resources and Payroll - includes wages
Vehicle Operation - includes wages
Library Materials - includes wages
Client Services wages (including Outreach Services)
FVRL system-wide programs
% share to date
Allocation
Assessment Subtotal
Adjustment for Minimum:
Metro Vancouver - to $2,000
Harrison Hot Springs
Usage statistics
Allocation of $49,059
Total Assessment
1.00%
1.42%
1.36%
(99,312)
(148,941)
2,578,500
12.59%
(297)
1,098
(2,914)
10,347
0.01%
0.05%
(144,960)
(254,274)
3,298,068
16.10%
(51,060)
(68,076)
1,141,974
5.57%
(38,460)
(47,529)
1,112,949
5.43%
(99,048)
(195,521)
3,363,418
16.42%
(19,080)
(34,769)
729,964
3.56%
(105,060)
(182,825)
2,933,290
14.32%
(43,560)
(105,917)
1,422,491
6.94%
40,000
20,000
20,000
(75,420)
(141,394)
2,271,894
11.09%
4.13%
100.00%
22,509
31,760
30,516
282,373
120
1,133
361,173
125,058
121,879
368,329
79,939
321,226
155,778
248,796
92,621
2,243,211
$228,052
$321,778
$309,177
$2,860,873
$1,219
$11,480
$3,659,241
$1,267,033
$1,234,828
$3,731,747
$809,902
$3,254,516
$1,578,269
$2,520,690
$938,396
$22,727,201
(8)
0
0
$228,044
(11)
(11)
(98)
781
12,525
(36,757)
123
(361)
2,938
(8,622)
0
47,102
$2,000
$58,581
$285,010
$308,806
$2,852,152
(0)
(126)
(44)
(42)
(128)
(28)
(112)
(54)
(87)
(32)
192
(563)
117
(343)
46
(135)
43
(126)
4
(12)
14
(41)
12
(35)
26
(76)
10
(29)
$3,658,552
$1,266,646
$1,234,651
$3,731,493
$809,863
$3,254,363
$1,578,179
$2,520,527
$938,334
0
16,050
(0)
$22,727,201
38
2014 Draft Budget -- v1e3 -- Library Materials (5%), $100,000 Reserves
With Partial Per Capita Allocation of Shared Services
September 11, 2013
Description
FVRD
Kent
Hope
2013 Approved Budget Assessment
249,530
304,687
323,480
Difference - $
Difference - %
(21,486)
-8.61%
(19,677)
-6.46%
(14,674)
-4.54%
1/2 of New Funding Formula
1/2 of Current Funding Formula
Total 2014 Member Assessments
114,022
142,505
154,403
132,753
153,501
169,075
246,775
296,006
323,478
(2,755)
-1.10%
Increase (Decrease)
% Increase (Decrease)
2014 Per Capita
$
16.99
(8,681)
-2.85%
$
48.12
Chilliwack
2,635,903
52.72
1,878
3.31%
1,426,076
1,000
29,291
1,411,181
1,000
29,376
2,837,257
2,000
58,667
34.48
(0)
0.00%
$
11.83
Abbotsford
56,703
(0)
0.00%
201,354
7.64%
$
Harrison Hot
Springs
2,000
216,249
8.20%
(2)
0.00%
$
Metro
Vancouver
3,531,057
36.53
1,163,563
White Rock
3,499,267
832,988
3,190,569
1,490,984
2,590,978
633,323
617,325
1,865,746
404,931
1,627,181
789,090
1,260,264
469,167
643,359
571,837
1,797,695
435,482
1,635,626
748,850
1,353,468
417,959
3,691,715
1,276,682
1,189,162
3,663,441
840,413
3,262,808
1,537,940
2,613,732
887,126
26.28
$
33.94
$
45.28
$
33.91
7,425
0.89%
$
43.75
87,195
5.85%
873,526
1,862,439
164,174
4.69%
63,794
2.00%
72,239
2.26%
$
32.30
(70,451)
-2.72%
46,956
3.15%
$
26.28
33.46
21,998,110
64,808
7.42%
22,754
0.88%
$
2013
TOTAL FVRL
Pitt Meadows
1,829,276
25,599
2.20%
(23,125)
-2.78%
Maple Ridge
71,088
6.11%
23,807
1.90%
232,226
6.64%
Port
Coquitlam
Delta
13,771
1.10%
160,658
4.55%
$
Langley
Township
Langley City
1,252,875
127,495
3.61%
1,964
3.46%
$
Mission
11,363,601
11,363,600
22,727,201
13,600
1.56%
$
729,091
0.00%
47.06
39
729,091
3.31%
REPORT
TO THE
FVRL BOARD
FVRL Fines and Fees
By Mary O'Callaghan, Director of Corporate Services
I.
FINES AND FEES AT PUBLIC LIBRARIES
According to the Library Act, Section 46, libraries may not charge admission and must
allow residents and electors of any area served by the library board free access to
basic library services (borrowing of materials and information services). However,
libraries may impose fines for breaches of library rules.
Libraries charge fines and fees for a number of reasons. For example:
• To encourage the prompt return of materials, thus reducing the need to purchase
large numbers of multiple copies.
• To offset the cost of replacing lost or missing materials.
• To generate revenue, offsetting assessments to local governments.
Arguments against charging fines include:
• Fines create a barrier to use of libraries, especially for low income residents who
may most need to use the library.
• Fines can create a negative/judgmental atmosphere in the library or towards using
the library.
• Accumulated fines can cause customers to feel that it is almost as cheap to simply
buy the books and they cease using the library.
• The return on investment for collecting fines may be too high for some libraries.
The total cost of staff time, stationery, postage, collection agency fees, and the like,
may come very close to the revenues generated from fines for some libraries.
II.
RATES CHARGED
Late fees charged by FVRL and other BC libraries that are part of Public Library
InterLINK are generally quite consistent, although Pemberton Public Library does not
charge any late fees at all. The comparisons that follow come from the December 2012
InterLINK report. 1
1
These figures are in the process of being updated it now, so some libraries may have recently changed their fee
structure.
40
FVRL Fines and Fees
Page 2
A. Adult Print Materials
• Most libraries charge 30 to 35 cents per day.
• FVRL charges 35 cents per day.
B. Children’s Print Materials
• Some libraries charge between 5 and 10 cents per day.
• Vancouver Public, Whistler, Squamish and Lillooet do not charge late fees for
these items.
• FVRL does not charge late fees for children’s materials.
C. AudioVisual (includes DVDs)
This is a more diverse area.
• About a third of the InterLINK libraries charge the same fee as for adult print
items.
• A few of the libraries charge slightly more – 50 cents per day.
• The rest are charging $1.00 a day.
• FVRL’s new rate for audio visual materials is the same as for adult print
materials—35 cents per day.
III.
COLLECTION STRATEGIES
A comparison of collection strategies by FVRL and some other libraries follows.
A. Courtesy Notices
Most libraries issue courtesy notices by email, reminding customers that their
materials are due in three days time. Although this resulted in a slight drop in
revenues, it encourages customers to give the library their email addresses, which
aids in collecting fines and fees that are generated.
B. Reminder Notices
1. 1st Notice: FVRL and other libraries send reminders of overdue items to
customers – usually a week after the item was due.
2. 2nd Notice: FVRL and many other libraries send a second reminder re overdue
items to customers at 21 days.
3. 3rd Notice: FVRL and many other libraries invoice the customer for the
replacement value of the item at around 45 days after the due date. Some
libraries invoice a few days earlier. Some even as early as 30 days.
Note: All of these notices are concerned with the item that has not been returned.
If the item has been returned, but has incurred late charges (overdue fines), there
is generally no notice.
41
FVRL Fines and Fees
Page 3
C. Collection Agency
Not all libraries use a collection agency. While reminder notices follow a fairly
standard sequence amongst libraries, referral to collection agencies is quite
different.
• Some libraries will not send customers to a collection agency.
• Some refer adult accounts only.
• Some instruct the collection agency to not share the information with the credit
bureau.
• Others do share the information.
• Some libraries refer customers to the collection agency quite quickly.
• Some only refer accounts when there is an item outstanding, not for fines.
• Some libraries send accounts to the collection agency as soon as 52 days, some
60 days, many 70 days from the due date.
• Many libraries also refer accounts that only have fines outstanding, generally
when the account has reached a balance of $40 or $50.
D. FVRL’s Approach to Collection Agencies
• FVRL refers accounts to a collection agency only when there is an item
outstanding.
• We refer children’s accounts, care of their parent or guardian.
• We do not share the information with the credit bureau.
• We do wait quite a while before taking this step.
• We send one final notice that the account will be sent to the collection agency
approximately 110 days after the due date. We are fairly generous in this
compared to other libraries.
E. Collection Agency Cost Implications
Using the collection agency has a cost impact. Any amount referred to the agency,
whether collected or written off later, has a charge of 33% that must be paid. This
means, for example, if a book has been billed but not returned and the collection
agency calls the customer, who then returns the book, we still must pay the agency
its 33% fee.
F. Other Reminders
FVRL customers are reminded of amounts outstanding:
1. when they log onto their account,
2. when they check an item out at a self check-out unit, and
3. when staff remind them as they check an item out at the Circulation Desk.
42
FVRL Fines and Fees
Page 4
In Spring 2013 FVRL began to send reminders every three months to all customers
owing fines and billed items.
• If we have an email address, any account with a balance of $5 or more is sent an
email reminder.
• If we do not have an email address, a print notice is mailed to all customers with
a balance of $15 or more.
Some libraries, but not that many, send periodic notices for fines only.
G. Other Collection Efforts
FVRL has initiated several campaigns to encourage customers to return overdue
books and pay their fines. For example:
• Amnesty Day;
• “Spring Clean-up” of your account;
• Facebook promotion;
• Read Away Fines.
We have also had requests to host a “Food for Fines” drive, as many libraries do,
prior to Christmas. This is something for future consideration.
IV.
AMOUNT OUTSTANDING AND TRENDS
The amount owing to FVRL in November 2013 was:
$1,198,328
owed for fines
$1,713,220
owed for replacement fees for books not returned
$2,911,548
Total amount outstanding
At this point, breakdowns of the amount owing by type are not available for previous
years due to reporting limitations with our Sierra Integrated Library System software.
The total amounts owed to FVRL for the past several years are profiled in the FVRL
Fines and Fees Owed table that follows.
It is important to note that, in most cases, billing the customer for the replacement
fees for missing books results in the customer returning the book. Returning the book
means that the customer pays the late fine and the book fee is reversed.
This is very noticeable in the FVRL Fines and Fees Collected chart that follows,
showing the totals of fines and fees collected over the last few years.
43
FVRL Fines and Fees
Page 5
FVRL Fines And Fees Owed
Year
Total Owed
2013
$2,911,5481
2012
$3,216,0002
2011
$3,114,0002
2010
$3,620,0002
2009
$3,262,0002
1
Amount owed in November 2013
2
Amount owed about this time of year
V.
FVRL Fines and Fees Collected
Year
Fines
Fees
Total
Projected 2013
$450,000
$50,000
$500,000
2012
$456,868
$45,312
$502,181
2011
$534,041
$51,605
$585,646
2010
$519,561
$56,431
$575,992
2009
$533,413
$55,404
$588,817
NEW STRATEGIES TO HELP COLLECTION EFFORTS
Planned for implementation early in 2014 are two strategies that will help collection
efforts:
1. Adding a Moneris unit to the self check-out equipment will enable customers to
pay fines via debit/credit and permit some changes:
i. Lowering the limit before accounts are blocked from $25 to, potentially, $10.
ii. Shortening the period before referrals to the collection agency.
2. Removing the telephone notifications for holds will encourage more people to give
FVRL their email addresses. This should enable FVRL to reach more people with
the billing notification.
44
2014 FVRL BOARD
MEETINGS & EVENTS
REGULAR BOARD MEETINGS
Wednesdays, 9:00 am to 12 noon
FVRL Administrative Centre:
January 22
February 26
March 26
May 28
June 25
July 23
September 17
October 22
December 17
ANNUAL PLANNING DAYS
8:00 am to 4:30 pm
April 30 & May 1
SPECIAL EVENTS
Ramada Abbotsford Convention Centre
36035 North Parallel Rd, Abbotsford, BC V3G 2C6
April 12, 9:30 am-1:30 pm
October 8, 6:30 pm
Friends of the Library Luncheon
Employee Recognition Celebration
Note: Lower Mainland Local Government Association Convention: May 7-9, 2014; Federation of Canadian Municipalities Convention: May 30
- June 2, 2014; Union of BC Municipalities Convention: September 22-26, 2014; Municipal Election Day: November 15, 2014.
Tel: 604-859-7141 or 1-888-668-4141 Web Site: www.fvrl.ca
45
2014 FVRL BOARD
MEETINGS & EVENTS
2014 BOARD MEETINGS
January
Sun
Mon
Tue
February
Wed
Thu
Fri
Sat
1
2
3
4
Sun
Mon
Tue
Wed
March
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
1
Sat
1
5
6
7
8
9
10
11
2
3
4
5
6
7
8
2
3
4
5
6
7
8
12
13
14
15
16
17
18
9
10
11
12
13
14
15
9
10
11
12
13
14
15
19
20
21
22
23
24
25
16
17
18
19
20
21
22
16
17
18
19
20
21
22
26
27
28
29
30
31
23
24
25
26
27
28
23
24
25
26
27
28
29
30
31
April
Sun
Mon
May
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
Sun
Mon
Tue
June
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
1
2
3
4
5
6
7
6
7
8
9
10
11
12
4
5
6
7
8
9
10
8
9
10
11
12
13
14
13
14
15
16
17
18
19
11
12
13
14
15
16
17
15
16
17
18
19
20
21
20
21
22
23
24
25
26
18
19
20
21
22
23
24
22
23
24
25
26
27
28
27
28
29
25
26
28
27
August
29
30
31
29
30
30
July
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
Sun
Mon
Tue
Wed
September
Thu
Fri
Sat
1
2
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
6
7
8
9
10
11
12
3
4
5
6
7
8
9
7
8
9
10
11
12
13
13
14
15
16
17
18
19
10
11
12
13
14
15
16
14
15
16
17
18
19
20
20
21
22
23
24
25
26
17
18
19
20
21
22
23
21
22
23
24
25
26
27
27
28
29
30
31
24
25
26
27
28
29
30
28
29
30
31
October
Sun
Mon
Tue
November
Wed
Thu
Fri
Sat
1
2
3
4
Sun
Mon
Tue
Wed
December
Thu
Fri
Sat
Sun
1
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
5
6
7
8
9
10
11
2
3
4
5
6
7
8
7
8
9
10
11
12
13
12
13
14
15
16
17
18
9
10
11
12
13
14
15
14
15
16
17
18
19
20
19
20
21
22
23
24
25
16
17
18
19
20
21
22
21
22
23
24
25
26
27
26
27
28
29
30
31
23
24
25
26
27
28
29
28
29
30
31
30
Lower Mainland Local Government Association Convention: May 7-9, 2014; Federation of Canadian Municipalities Convention: May 30-June
2, 2014; Union of BC Municipalities Convention: September 22-26, 2014; Municipal Election Day: November 15, 2014.
Friends of the Library Appreciation Celebration: April 12, 2014, 9:30 am – 1:30 pm
Employee Recognition Celebration: October 8, 2014, 6:30 pm – 9:30 pm.
46

fvrl board - Fraser Valley Regional Library

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