fvrl board - Fraser Valley Regional Library
Transcription
fvrl board - Fraser Valley Regional Library
FVRL BOARD MEETING AT SARDIS LIBRARY FVRL BOARD MEETING Wednesday, December 11, 2013 – 9:00 am At Sardis Library 5819 Tyson Road, Chilliwack, BC V2R 3R6 On Tyson Road, Between Mt. Slesse School and Twin Rinks About 25-30 minutes from FVRL Administrative Centre, Abbotsford FROM THE WEST 1. Take BC-1 East, Trans-Canada Highway 2. Take exit 118 for Evans Road 3. Turn right onto Evans Road and proceed for 2.5 km 4. Turn left onto Tyson Road, proceed for 1.5 km, pass school, and cross Cumberland Avenue 5. Turn right into parking lot shared by Twin Rinks and Sardis Library 6. Park near library 7. Enter meeting room through single door near main entrance FROM THE EAST 1. Take BC-1 West, Trans-Canada Highway 2. Take exit 119 for Vedder Road toward Yale Road/City Centre 3. Keep left at the fork, follow signs for Trans Canada Highway/BC-1 4. Turn left onto Vedder Road (signs for Vedder Road), and proceed for 3.9 km. 5. Turn Road onto Watson Road, proceed for 1.3 km. 6. Turn Road onto Tyson Road, proceed about 350 m, pass school, and cross Cumberland Avenue 7. Turn right into parking lot shared by Twin Rinks and Sardis Library 8. Park near library 9. Enter meeting room through single door near main entrance FVRL … Connecting people to the world of information and ideas IN CASE OF SNOW Dear Board Members, Some snow is predicted for Wednesday, December 11, 2013—the day of our Board meeting at Sardis Library—and your safety is important. If you are concerned that weather conditions may warrant cancelling the Board meeting, please call Board chair, Councillor Grant Ward directly: 604-866-9980 (cell) 604-534-4991 (home). Every effort will be made to notify you by Tuesday night if the meeting will be cancelled. If the meeting is cancelled on Wednesday, every effort will be made to notify you by 7:00 a.m. Here’s hoping we will see you at Sardis Library on Wednesday! Sincerely, Irene Geng Office of the Chief Executive Officer | Donor Relations Manager [email protected] | 604-859-7141 | 1-888-668-4141, ext 7005 AGENDA OF THE FVRL BOARD REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD Wednesday, December 11, 2013 — 9:00 a.m. Sardis Library 5819 Tyson Road, Chilliwack, BC V2R 3R6 1.00 CALL TO ORDER 2.00 CONSENT AGENDA Councillor Grant Ward, Chair p. 4 2.01 Approval of Minutes Enclosure: ♦ October 23, 2013 Meeting Minutes p. 9 2.02 Chief Executive Officer’s Report Enclosure: ♦ Chief Executive Officer’s Report p. 10 2.03 Director of Corporate Services Report Enclosure: ♦ Director of Corporate Services Report p. 11 2.04 Activity Report Enclosure: ♦ Activity Report p. 13 2.05 Overview of Fraser Valley Regional Library Enclosure: ♦ Overview of Fraser Valley Regional Library Report p. 29 2.06 Correspondence Enclosures: ♦ Letters of Board Representative Appointment: Village of Harrison Hot Springs District of Kent District of Mission 2.07 Approval of Consent Agenda THAT the Consent Agenda be approved. APPROVAL OF AGENDA THAT the Agenda be approved as circulated. Motion 3.00 Motion FVRL…Connecting people to the world of information and ideas 1 REGULAR MEETING OF THE FVRL BOARD: Agenda December 11, 2013 Page 2 4.00 p. 32 PRESENTATION 4.01 5.00 p. 37 Summer Reading Club Information Dana Ionson, Summer Reading Club Coordinator Enclosure: ♦ Summer Reading Club Report BUSINESS ARISING FROM THE MINUTES 5.01 Weighted Vote: 2014 Budget Motion Mary O’Callaghan, Director of Corporate Services THAT the proposed 2014 budget in which member assessments total $22,727,201 and which includes a 5% Library Materials budget increase and a $100,000 addition to Reserves, but which omits the customer satisfaction survey, be approved. Enclosure: ♦ Weighted Vote ♦ 2014 Draft Budget Report p. 40 5.02 6.00 p. 45 Fines and Fees Report Information Mary O’Callaghan, Director of Corporate Services Enclosure: ♦ FVRL Fines and Fees Report NEW BUSINESS 6.01 2014 Board Meeting Dates Motion Rob O’Brennan, Chief Executive Officer THAT the scheduled 2014 Board meeting dates be approved: January 22; February 26; March 26; April 30 and May 1 (Planning Days); May 28; June 25; July 23; September 17; October 22; and December 17, 2014. Enclosure: ♦ 2014 Board Meeting Dates and Events 7.00 OTHER BUSINESS 8.00 AROUND THE TABLE FVRL…Connecting people to the world of information and ideas 2 REGULAR MEETING OF THE FVRL BOARD: Agenda December 11, 2013 Page 3 9.00 QUESTIONS 10.00 IN CAMERA SESSION 10.01 11.00 12.00 Move to In Camera Session THAT the Board move to In Camera session. Motion In Camera due to Open/In Camera Meeting Policy 1 (i): “the NEXT MEETING The next meeting of the FVRL Board will be: Information ADJOURNMENT Motion receipt of advice that is subject to solicitor-client privilege, including communications necessary for that purpose.” Wednesday, January 22, 2014 9:00 am FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 THAT the meeting of FVRL Board be adjourned. FVRL…Connecting people to the world of information and ideas 3 MINUTES OF THE FVRL BOARD DRAFT REGULAR MEETING OF THE FRASER VALLEY REGIONAL LIBRARY BOARD Wednesday, October 23, 2013 FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 Attendees from the Board Councillor Grant Ward, Township of Langley (Chair) Councillor Corisa Bell, District of Maple Ridge Councillor Les Barkman, City of Abbotsford Director Ray Boucher, Fraser Valley Regional District Councillor Allan Jackson, Village of Harrison Hot Springs Councillor Jeff Jewell, District of Mission (alternate) Councillor Chuck Stam, City of Chilliwack Mayor John Van Laerhoven, District of Kent Councillor Michael Wright, City of Port Coquitlam Attendees from Staff Rob O'Brennan, Chief Executive Officer Mary O’Callaghan, Director of Corporate Services Rita Penco, Director of Client Services Scott Hargrove, Director of Information Technology & Support Services Irene Geng, Donor Relations Manager (Recorder) Pat Dawson, Library Manager—City of Langley & Port Coquitlam Mary Kierans, Manager of Support Services David Thiessen, Library Manager—Township of Langley & White Rock Gavrielle Tran, Finance Manager Cathy Wurtz, Manager of Human Resources Regrets Councillor Helen Fathers, City of White Rock Councillor Jeannie Kanakos, Corporation of Delta Director Gayle Martin, Metro Vancouver Mayor Ted Schaffer, City of Langley CUPE Laurie Dyck, President, CUPE Local 1698 Absent Councillor Doug Bing, City of Pitt Meadows Councillor Ron Smith, District of Hope ADMINISTRATIVE CENTRE: 34589 DeLair Road, Abbotsford, BC Canada V2S 5Y1 Tel: 604-859-7141 or 1-888-668-4141 Confidential Fax: 604-859-4788 Web Site: www.fvrl.ca 4 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, October 23, 2013 Page 2 1.00 CALL TO ORDER Councillor Grant Ward, Chair, called the meeting of the Fraser Valley Regional Library Board to order at 9:00 am. 2.00 APPROVAL OF CONSENT AGENDA It was MOVED Councillor Jackson, SECONDED Director Boucher, THAT the consent agenda be approved. CARRIED 13.10.23/01 Consent Agenda Approved 3.00 APPROVAL OF AGENDA It was MOVED Mayor Van Laerhoven, SECONDED Councillor Wright, THAT the Agenda be approved. CARRIED 13.10.23/02 Agenda Approved PRESENTATION 4.00 4.01 FVRL Statistics 101 Dean Kelly, Support Services Librarian, presented an overview of library activity statistics that track circulation of materials and use of electronic resources. He explained that all print-based materials for adults, children, and teens are counted when they are checked out or renewed. Every eBook and downloadable audiobook title is counted when checked out or viewed online. Use of electronic databases requires a different approach: each unique online visitor is counted and every halfhour increment of online viewing is calculated as a “session.” He noted that a decline in use of printed magazines is being offset by an increasing use of digital magazines through Zinio. Another noticeable trend is the increasing demand for electronic formats such as eBooks, CD books, MP3 books, PlayAways, downloadable audiobooks, and DVDs. Councillor Stam expressed appreciation for the overview and requested that a PDF of Dean Kelly’s PowerPoint presentation be sent to Board members so the information could be shared with their councils. (See attached PowerPoint presentation.) 5.00 NEW BUSINESS 5.01 2014 Draft Budget Mary O’Callaghan, Director of Corporate Services, provided an overview of this year’s budget process which had been complicated by implementation of (1) a new finance software system; and (2) a new funding formula which is being phased in over two years. ADMINISTRATIVE CENTRE: 34589 DeLair Road, Abbotsford, BC Canada V2S 5Y1 Tel: 604-859-7141 or 1-888-668-4141 Confidential Fax: 604-859-4788 Web Site: www.fvrl.ca 5 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, October 23, 2013 Page 3 Councillor Wright pointed out that the difference among the three budget options is less than half of one percent. Mary O’Callaghan explained that the proposed 2014 budget was developed in consultation with municipal finance staff and is a very lean budget with almost nothing added to it. She noted that the provincial grant has been frozen and other revenues are not expected to increase. The Library Materials budget is a response to the many formats being demanded by the public and, as print materials decrease, more money goes toward purchasing eBooks. When new shipments of library materials arrive, circulation goes up noticeably in our libraries. A 5% increase for library materials does not enable FVRL to even keep up with the status quo and, therefore, FVRL is not buying as much as we once did. The other increase requested is to shore up FVRL reserves. Rob O’Brennan, Chief Executive Officer, added that FVRL’s budget is essentially flat except for the options presented. Hence, the minimal difference among the options. Councillor Jewell reported that Mission Council already had voted unanimously in support of Option 3, and had passed a motion to recommend that FVRL seriously consider conducting a core services review. The Board discussed conducting the customer satisfaction survey proposed in Option 1 as well as conducting a core services review recommended by Councillor Jewell. There was no inclination to pursue either project at this time. Councillor Stam underscored the need for libraries to stay ahead of the times and to be service centres as the market continues to move into the digital realm. He advised that the BC government is doing a review of jobs of the future—job changes which will require training—and, as these changes impact a huge sector of the market in the next decades, who better to provide the needed connectivity to that training than libraries? Councillor Ward requested that the topic Councillor Stam raised about FVRL’s changing role and remaining relevant be discussed in depth at the Board’s annual Planning Days in Spring 2014. FVRL…Connecting people to the world of information and ideas 6 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, October 23, 2013 Page 4 It was MOVED Mayor Van Laerhoven, SECONDED Councillor Stam, THAT Option 3 of the draft 2014 budget—in which member assessments total $22,727,202 and which includes a 5% Library Materials budget increase and a $100,000 addition to Reserves, but which omits the customer satisfaction survey—be recommended to FVRL member councils for approval. CARRIED 13.10.23/03 2014 Draft Budget Option 3 Recommended to Councils for Approval (Councillor Barkman opposed) 6.00 OTHER BUSINESS 6.01 Fine Amnesty Councillor Barkman inquired about the effectiveness of amnesty campaigns and other strategies for recovering overdue library materials. Mary O’Callaghan responded that FVRL has used amnesty campaigns occasionally. FVRL also has issued coupons on Facebook to offer $5 discount off library fines and given shopping cart tokens to customers who paid fines and updated their contact information. For unreturned books, collection agencies sometimes are used to follow up with customers. She will provide a report with more comprehensive information on fines at the November Board meeting. She also highlighted a recent return – a library book that was 77 years overdue. A customer discovered and returned a book that her late grandfather had borrowed from the Fraser Valley Public Library on February 10, 1936. 6.02 7.00 Core Services Review Councillor Jewell reiterated his perspective on conducting a core services review. AROUND THE TABLE Councillor Stam stated that Chilliwack is extremely happy with its library service, and expressed his thanks to the staff of Sardis, Chilliwack, and Yarrow Libraries. Councillor Bell reported that Maple Ridge Library’s recent Customer Appreciation event was well attended and well received. Councillor Jewell declared that Mission is very satisfied and happy with its library, and that the library is doing very well. Councillor Wright announced that the Terry Fox Library will celebrate its 30th anniversary on the last weekend of October. FVRL…Connecting people to the world of information and ideas 7 REGULAR MEETING OF THE FVRL BOARD OF DIRECTORS Wednesday, October 23, 2013 Page 5 Councillor Ward indicated that all is going well for the Township of Langley libraries and that the Township is looking to expand, including a central library in the Willoughby area at some point in the future. 8.00 QUESTIONS There were no questions. 9.00 NEXT MEETING The next meeting of the FVRL Board will be: Wednesday, November 27, 2013 9:00 am FVRL Administrative Centre 34589 DeLair Road, Abbotsford, BC V2S 5Y1 10.00 ADJOURNMENT It was MOVED Councillor Jackson, SECONDED Councillor Stam, THAT the meeting of the FVRL Board be adjourned. CARRIED 13.09.25/04 Adjournment The meeting adjourned at 10:15 a.m. FVRL…Connecting people to the world of information and ideas 8 REPORT TO THE FVRL BOARD Chief Executive Officer’s Report By Rob O'Brennan, Chief Executive Officer Meeting of December 11, 2013 Future of Libraries: Do We Have Five Years to Live? The question on every library leader’s mind today is, “Will libraries survive the next five years?” On November 12 – 13, 2013 Canadian library leaders, Ken Haycock, Ken Roberts, and Jane Dysart invited public and college/university library senior management to a two-day session to discuss this topic. Rita Penco, Mary O’Callaghan, Cathy Wurtz, Scott Hargrove, and I attended, and both Rita and Scott were invited to be contributors to the sessions. Issues and challenges were discussed, including eBooks, online services, and Google. Innovations—including FVRL’s new services initiatives (small business services, family place, community education services)—were presented. To answer the question, “Yes, it looks like we do have five years to live, if we: 1. pay attention to the trends, 2. are willing to be flexible, and 3. are willing to move forward with the changes we need.” Annual Meetings with Chief Administrative Officers of Member Local Government The goal of meeting with local government chief administrative officers was to discuss matters of mutual interest. Mission accomplished! Rita Penco accompanied me, and our discussions with them covered topics like library development, the future of libraries as an institution, budgets, and planning. FVRL will be preparing a number of reports throughout the next year to help them develop their libraries: libraries in retail spaces, use of exterior spaces, five year plans, involvement in OCP development, staffing models, and budget options. FVRL…Connecting people to the world of information and ideas 9 Fraser Valley Regional Library Consolidated Income Statement 12/3/2013 15:19 ############# Admin Year to Date as at November 30, 2013 Actual Budget Variance FVRL Consolidated Current 2013 Budget 2013 Variance REVENUE Member assessment Provincial grants Library based revenue Return on investments TOTAL REVENUE 0 21,998,110 (1,583,871) 1,303,542 (902) 1,408,978 (106,338) 741,417 (201,500) 808,826 (268,909) 30,747 10,075 20,672 11,000 19,747 1,936,294 22,287,543 22,469,273 (181,730) 24,226,914 (1,939,371) 1,776,354 14,960,271 16,057,329 1,097,058 17,543,700 2,583,429 150,805 3,182,301 3,327,995 145,694 3,630,540 448,239 15,712 167,264 190,889 23,625 208,370 41,106 29,773 196,200 182,988 (13,212) 198,360 2,160 31,442 363,712 384,015 20,303 418,760 55,048 66,895 918,786 1,008,381 89,595 1,100,115 181,329 13,527 197,511 312,874 115,363 341,464 143,953 3,234 71,918 98,496 26,578 107,500 35,582 19,454 206,114 256,836 50,722 280,300 74,186 13,298 157,557 184,855 27,298 199,125 41,568 10 317 550 233 600 283 9,184 102,658 110,000 7,342 120,000 17,342 1,829,259 20,414,239 20,414,239 105,414 1,302,640 637 539,917 983 OPERATING EXPENSES Salaries and benefits Library materials and supplies Library programs Administrative and board expenses Building maintenance Computer and communications Human resources and professional expenses Marketing expenses Office supplies and postage expenses Vehicle operation expenses Other library expenses Public library interlink dues Amortization expenses 48,420 532,620 532,620 0 581,040 TOTAL OPERATING EXPENSES 2,178,107 21,057,230 22,647,828 1,590,598 24,729,874 48,420 3,672,644 EXCESS (DEFICIENCY) (241,813) 1,230,313 (178,555) 1,408,868 (502,960) 1,733,273 10 FRASER VALLEY REGIONAL LIBRARY LIBRARY YEAR-TO-DATE USAGE - OCTOBER 2013 MEMBER LIBRARY City of Abbotsford Abbotsford Clearbrook Mount Lehman Chilliwack Sardis Yarrow pop. 140,492 City of Chilliwack pop. 82,294 City of Langley pop. 26,261 City of Port Coquitlam pop. 58,522 City of White Rock pop. 19,211 Delta pop. 101,016 Hope pop. 6,136 Kent pop. 6,152 Langley Township pop. 108,031 Maple Ridge pop. 78,124 Mission pop. 37,614 Pitt Meadows pop. 18,850 Fraser Valley R. D. pop. 14,525 Outreach Services Administrative Centre Website Customer Self Service CIRCULATION 301,144 786,870 13,689 533,024 177,797 37,034 1,101,703 747,855 2013 vs 2012 51.2% -6.6% -1.3% -13.6% n/a -11.5% 4.4% 13.6% 2013 vs 2012 HOLDS 8,250 20,108 1,131 16,338 4,021 1,549 29,489 21,908 17.4% -11.1% 22.7% -18.3% n/a -10.2% -3.5% 0.8% Langley City 229,608 -7.0% 9,877 -16.1% Terry Fox 320,562 -5.3% 12,645 -13.6% White Rock 198,712 -1.4% 10,648 2.8% George Mackie Ladner Pioneer Tsawwassen 260,106 184,133 188,498 632,737 -6.4% -5.1% -0.7% -4.4% 8,670 7,268 10,047 25,985 -18.0% -14.1% -8.3% -13.4% Hope 65,160 -5.9% 4,680 -4.9% Agassiz 72,829 1.5% 5,367 -22.1% Aldergrove Brookswood Fort Langley Murrayville Walnut Grove Muriel Arnason 124,774 61,317 36,740 150,697 224,566 176,916 775,010 2.9% 2.5% 4.2% 1.1% -1.4% -2.2% 0.1% 5,121 2,735 1,848 5,400 8,841 6,793 30,738 -3.6% -17.7% -21.9% -15.0% -8.8% -3.7% -9.9% Maple Ridge 389,241 -3.1% 14,648 -7.8% Mission 285,559 -5.5% 10,039 -21.8% Pitt Meadows 142,771 -3.1% 7,279 23.0% Boston Bar Yale 8,684 7,665 16,349 3.3% 16.3% 9.0% 914 912 1,826 -9.0% -24.2% -17.3% 83,743 21,340 963,181 6.9% -17.5% 2.4% 10,552 11,870 989,623 87.4% -4.0% -2.2% 6,046,360 1.0% 1,197,174 -2.8% 11 FRASER VALLEY REGIONAL LIBRARY LIBRARY ACTIVITY SUMMARY REPORT - OCTOBER 2013 CIRCULATION OF MATERIALS 2013 Print Circulation Adult Books Children & Teen Books Magazines Audio/Video Circulation Audiobooks DVDs Music CDs Total Physical Circulation 3,986,084 1,917,776 1,818,846 249,462 2,060,241 161,074 1,704,574 194,593 6,046,325 USE OF ELECTRONIC RESOURCES 2013 Online Resources eBooks & Downloadable Audiobooks Electronic Databases ALL CIRCULATION Program Attendance YEAR TO DATE 2012 -0.8% -3.8% 4.1% -9.7% 4.5% 0.0% 5.8% -2.2% 1.0% % Change 295,055 213,687 81,368 25.0% 26.7% 20.5% 6,415,100 6,284,456 2.1% 2013 Programs (Number of) 4,017,570 1,994,498 1,746,937 276,135 1,971,831 161,136 1,611,648 199,047 5,989,401 % Change 368,775 270,711 98,064 CUSTOMER ACTIVITIES Holds YEAR TO DATE 2012 YEAR TO DATE 2012 % Change 1,197,174 1,231,799 -2.8% 5,740 5,831 -1.6% 171,870 176,852 -2.8% 12 REPORT TO THE FVRL BOARD Abbotsford Libraries By Hilary Russell, Library Manager Meeting of December 11, 2013 Abbotsford Libraries Support a Healthy Community Healthy lifestyle choices are informed choices, and every day the Abbotsford libraries and FVRL assist residents to find the information and resources they need in order to make good decisions about their health and well-being. Libraries are important public places which support social interaction and inclusion in a noncommercial space. As part of the municipal infrastructure, libraries also contribute to the health of the built environment by providing walkable or transit-accessible destinations that are available for people of all ages during the day, on weekends, and on many evenings. A visit to the library is in itself a recreational activity. Library customers typically spend their visit walking along the shelves to find books and materials. According to a tip on the Healthy Abbotsford website (www.healthyabbotsford.ca), “Just moving is essential for health,” and non-structured activity is part of an active life. In addition, programs and displays in the libraries highlight healthy physical, cultural, or social activities in the community and a library visit often involves social interaction with staff or other customers. Like Healthy Abbotsford, FVRL believes that limiting screen time is best for children’s physical, mental, and social health. Time spent reading, singing, telling stories, or talking to children have huge benefits for their emotional, social, and educational development as they interact with others and build vocabulary. Here are a few examples of how the Abbotsford libraries are contributing to a healthy city: • Storytimes for young children always include stretching and movement activities • 2013 Diwali celebrations held at the Abbotsford Community Library and Abbotsford Senior Secondary showcased children’s groups dancing Gidda and Bhangra • Library staff provided children’s booklists for the educational resource kit for the Abbotsford SCOPE pilot project (www.childhood-obesity-prevention.org/), highlighting themes such as exercise, healthy eating, social inclusion, and healthy communities. • Library Manager participated in recent Healthy Abbotsford Forum for partners and community organizations, including City of Abbotsford, Fraser Health Authority, Abbotsford School District, and the University of the Fraser Valley. Vibrant public libraries are part of the essential municipal infrastructure needed by individuals and families to attain and maintain healthy lifestyles and well-being. FVRL…Connecting people to the world of information and ideas 13 Abbotsford Libraries Meeting of December 11, 2013 Page 2 City of Abbotsford Population: 140,492 Circulation 2013 vs 2012 Holds Abbotsford 301,144 51.2% 8,250 17.4% 107 30.5% 4,312 42.3% Clearbrook Mt. Lehman Total 786,870 13,689 1,101,703 -6.6% -1.3% 4.4% 20,108 1,131 29,489 -11.1% 22.7% -3.5% 229 48 384 -2.1% -9.4% 4.1% 15,393 421 20,126 -10.7% -2.8% -2.8% Library 2013 vs 2012 Programs 2013 vs 2012 Program Attendance FVRL…Connecting people to the world of information and ideas 2013 vs 2012 14 REPORT TO THE FVRL BOARD Agassiz Library By Nicole Glentworth, Library Manager Meeting of December 11, 2013 ALWAYS A ROOM AT THE LIBRARY The meeting room in the Agassiz Library continues to be a hub of activity and is used by a variety of groups in the communities of Agassiz and Harrison Hot Springs. If it is not being utilized for library events such as book clubs, preschool Storytimes, Friends of the Library meetings, and Lego Buildup, it is being used by the community in a variety of ways. It is rented to groups such as strata councils and Workers Compensation consultations with individuals or business people, who need the space occasionally, as well as to the KentHarrison Foundation and Community Drivers who conduct their monthly meetings in the room. Tutors have even used it as a private space when they need to collaborate with their students on an individual basis. These students may be homeschoolers or ESL learners. The room is used when one of our neighboring schools, Agassiz Centre for Education (ACE), needs space. ACE uses a small building next door to the library but when they need additional space they fondly refer to the Agassiz Library as “ACE Central Campus.” This year ACE organized their annual haunted house event—which is open to the community—and decorated the interior of the entire school in a ghoulishly fun fashion. For two days their classes took place in the Agassiz Library meeting room. They also use it regularly for events such as their annual awards day in June and various other activities. The Agassiz Library offers a space for community groups to meet and, in turn, the staff takes the opportunity to promote the library to residents who may not have otherwise visited the library. District of Kent Population: 6,152 2013 Circulation vs 2012 72,829 1.5% Holds 5,367 2013 vs 2012 -22.1% Programs 220 2013 vs 2012 24.3% Program Attendance 6,619 FVRL…Connecting people to the world of information and ideas 2013 vs 2012 27.5% 15 REPORT TO THE FVRL BOARD Boston Bar and Yale Libraries By Nicole Glentworth, Library Manager Meeting of December 11, 2013 LIBRARIES OFFER ENTERTAINMENT TO LOCAL RESIDENTS As the weather changes and Boston Bar and Yale residents look for things to do at a local level, they turn to their library for ideas to keep themselves and their families entertained on those cold and dismal days and evenings. The Boston Bar and Yale libraries incorporate the seasons in their programs to make them more relevant and interesting for those who attend. For children’s programs, staff takes the opportunity to teach the younger generation about the importance of customs and the origins of traditions their parents may follow for the season. Staff also takes the opportunity to merchandise the collection to the captive audience and generate interest with them to check books out relating to the subject of the program. This ensures that everyone leaves the library with something in hand. Fraser Valley Regional District Population: 14,525 Library Circulation 2013 vs 2012 Holds 2013 vs 2012 Programs 2013 vs 2012 Program Attendance 2013 vs 2012 Boston Bar 8,684 3.3% 914 -9.0% 44 0.0% 407 -11.3% Yale 7,665 16.3% 912 -24.2% 37 -43.9% 191 -57.5% Total 16,349 9.0% 1,826 -17.3% 81 -26.4% 598 -34.1% FVRL…Connecting people to the world of information and ideas 16 REPORT TO THE FVRL BOARD Chilliwack Libraries By Nicole Glentworth, Library Manager Meeting of December 11, 2013 CHILLIWACK LIBRARIES ARE THE PLACE TO BE FOR ALL AGES The Friends of the Chilliwack Libraries partnered with the Chilliwack Library for Quiz Night, a fun fundraising event. The popularity of this adult-focused event has grown over the years, with evidence of its success shown in the numbers attending and the money raised. This year the night brought in over $2300 from avid fans of this event who visited the library from all over the Fraser Valley. The money raised from this event will be used by the library for improvements in 2014. Sardis Library hosted for the first time a series of Storytimes for a younger crowd of visitors to the library. The three Storytimes brought in nearly 150 into the library to join in the entertaining event. This popular program is now attracting a regular audience of families who see the benefit of introducing literacy to their children at a very young age. Yarrow Library moves forward and bridges the technological gap within this small, rural community through the addition of WiFi access for its customers. The need to stay connected has risen to new heights as people of all ages using a variety of devices look for venues to access the Internet easily. Travelers and FVRL customers recognize Wifi as a mainstream service so customers have come to expect it. The Wifi access was an important tool to use during the eReader and Parent and Teacher workshops held recently. Attendees brought in their own electronic devices and appreciated the ability to learn as they go. Several customers are still curious about the new Sardis Library and are rotating their visits among the three libraries. There is guaranteed to be something at any one of the Chilliwack Libraries that would pique the interest of anyone visiting their library of choice. City of Chilliwack Population: 82,294 Library Chilliwack Circulation 2013 vs 2012 Holds 2013 vs 2012 Programs 2013 vs Program 2013 vs 2012 Attendance 2012 533,024 -13.6% 16,338 -18.3% 299 -36.0% 9,147 -48.0% Sardis 177,797 0.0% 4,021 0.0% 86 0.0% 2,986 0.0% Yarrow 37,034 -11.5% 1,549 -10.2% 119 -7.0% 2,716 7.6% 747,855 13.6% 21,908 0.8% 504 -15.3% 14,849 -26.2% Total FVRL…Connecting people to the world of information and ideas 17 REPORT TO THE FVRL BOARD Delta Libraries By Gillian McLeod, Library Manager Meeting of December 11, 2013 Celebrating Delta Libraries: Honouring our Past, Imagining our Future! During October, the Delta Libraries celebrated many years of service to the Delta community. The goals for the anniversary celebrations were to raise the visibility of the library in Delta, increase opportunities for partnerships within Delta and to have some fun. The anniversary goals were met as we increased our partnerships with community retailers and associations, attracted new customers who were surprised to learn of the many services a modern library offers, and created opportunities for children, teens and adults to join in the fun. Local events and programs, combined with extensive media coverage, helped raise the profile of the Delta libraries. On September 23 at a Delta Council meeting, the celebration month began as the Mayor presented 22 Delta Friends of the Library with long term service certificates and acknowledgement. Throughout the month, the library was highlighted with front page articles in local newspapers. Each of the three libraries offered programs designed to honour our past and imagine our future, and some of these—especially the 3D printing workshop—brought people into our libraries that we had never met before. Community organizations and associations participated in both our kick-off and wind-up parties, sharing information about their services for Delta residents. Collaboration with the Corporation of Delta staff included the design and printing of six history storyboards, and these were located in three recreation facilities as well as our libraries. Delta Parks and Recreation also donated facility gift cards as prizes for our contests. We were able to thank our many partners, including Mayor Jackson, Delta councillors, and our Member of Parliament during our wind-up parties that took place during Canadian Library Week. Customers commented often about their enjoyment in a variety of ways. A mobile makerspace allowed all ages to explore the world of electricity, circuits and woodworking even during the torrential storm and loss of power. An innovative contest tempted teens to create a book video trailer to promote the Teen Delta Reads! title. A surprising success of the in-library promotions was the "Graffiti Wall," where customers shared their favourite books or quotes on a transparent film that was then put up around the libraries. Through a variety of methods, and with extensive support from FVRL and the Delta community, the libraries in Delta celebrated their anniversaries and demonstrated their ongoing relevance for customers of the future. FVRL…Connecting people to the world of information and ideas 18 Delta Libraries Meeting of December 11, 2013 Page 2 Corporation of Delta Population: 101,016 Library George Mackie Ladner Pioneer Circulation 2013 vs 2012 Holds 2013 vs 2012 Programs 2013 vs 2012 Program 2013 vs Attendance 2012 260,106 -6.4% 8,670 -18.0% 427 -19.1% 14,346 -4.5% 184,133 -5.1% 7,268 -14.1% 322 19.3% 7,254 4.6% Tsawwassen 188,498 -0.7% 10,047 -8.3% 331 20.8% 10,719 33.8% Total 632,737 -4.4% 25,985 -13.4% 1,080 .7% 32,319 12.7% FVRL…Connecting people to the world of information and ideas 19 REPORT TO THE FVRL BOARD Hope Library By Nicole Glentworth, Library Manager Meeting of December 11, 2013 HOPE LIBRARY SUPPORTS FAMILY LIFE The Hope Library kicked off October with a focus on family life with the launch of the Purple Lights campaign. The campaign is aimed at raising awareness of domestic abuse in the local community and supporting those who are victims of this crime. The event was used as an opportunity to unveil the Happy Family quilt which was created by residents of the area and integrated the attributes of a resilient family into the squares of the quilt. The local newspaper covered this event as it was a strong message to send out to the residents of Hope. The month followed with visits to all kindergarten classes to promote All Aboard for Kindergarten to the teachers and the schools in the community who, in turn, promote it to the children’s parents. Staff uses a combination of hands-on activities, Storytimes, and various performances to engage the young kindergarteners in gaining literacy skills. The Hope Library uses the joy of reading as a way of reaching out to families to promote an integrated family unit that reads together, thereby strengthening the bond between parents and their children. District of Hope Population: 6,136 2013 Circulation vs 2012 65,160 -5.9% Holds 2013 vs 2012 4,680 -4.9% Programs 2013 vs 2012 Program Attendance 2013 vs 2012 206 2.0% 7,115 -6.3% FVRL…Connecting people to the world of information and ideas 20 LIBRARY REPORT TO THE FVRL BOARD City of Langley Library By Pat Dawson, Library Manager Meeting of December 11, 2013 IMPROVING ACCESSIBILITY TO LIBRARY RESOURCES Many people in our community visit the City of Langley Library to browse the collection and then find a comfortable place to read. However, browsing our collection and enjoying reading time in the library can be difficult, even impossible, for those with sight impairments. Although people of all ages can have eye conditions that affect their vision, library staff is cognizant of the increasing number of seniors in our community (now at almost 17% of the City’s population according to the 2011 census data). We recognize the probability of an increasing demand for large-print material and low-vision aids. To continue to improve accessibility for all our residents, including those with sight impairments, the library regularly reviews the location of our material, the proximity of tables and chairs to specific sections of our collection, and the equipment we provide. DONATION OF VIDEO MAGNIFIER A partner to FVRL’s Outreach Services, Langley business AbleTech Assistive Technologies Inc., generously donated a desktop video magnifier to City of Langley Library. The technology of our existing magnifier was outdated and the image projection quality had deteriorated after years of use. The new magnifier is simple to use and allows the customer to view in colour or in variations of black and white. Shortly after installation, staff began to receive thanks from customers for providing another access point to library resources. One woman said, “Now I have a reason to visit the library!” All staff has been trained in the operation of the magnifier, and Friends of the Langley Library are promoting this resource to Langley Seniors Resources Society. Current assistive technology, such as this video magnifier, allows the library to take another step forward towards equal access to print information for all residents of our community. City of Langley Population: 26,261 2013 Circulation vs 2012 229,608 -7.0% Holds 2013 vs 2012 9,877 -16.1% Programs 2013 vs 2012 Program Attendance 2013 vs 2012 465 3.6% 8,689 -0.1% FVRL…Connecting people to the world of information and ideas 21 LIBRARY REPORT TO THE FVRL BOARD TOWNSHIP OF LANGLEY LIBRARIES By David Thiessen, Library Manager Meeting of December 11, 2013 First Annual International Students’ Day hosted by Muriel Arnason Library A large crowd of Langley international students were greeted and welcomed to Langley by Township Mayor Jack Froese and City Mayor Ted Schaffer at Langley’s First Annual International Students’ Day at the Muriel Arnason Library. Other special guests included Canadian Citizenship Judge, Dane Minor; Langley Tourism Executive Director, Deborah Kulchiski; MLA (ret) Dave Hayer; Trinity Western University’s Elaine Johnston; ISM Canada Youth Leader, Skye Fulton; Young Life’s Jared Vince; Youth Unlimited’s Danny Ferguson; and Langley Evangelical Free Church Youth Pastor, Chris Sawka. Also honoured at the event were each Langley high school’s international student coordinators as well as the homestay parents who house the students in their homes and serve as “ambassadors” for Langley and for Canada. Throughout the year, the library partners with Kwantlen and the Community-One-on-OneLearning (COOL) tutoring program. Volunteer tutors are trained in adult education, phonics, learning differences, reading, writing, spelling and comprehension strategies, and work with learners with similar needs and interests. The library’s Conversation Circles are also a key way many improve their English language skills while enhancing their knowledge of Canada, the Township of Langley, and services available to them. Each week participants explore current topics and themes of interest—from gardening to the news to lifestyles and sports—with English support facilitation. A friendshipbased matching program, Conversation Circles also helps these students make friends The need for these services is great. Langley is home to over 900 international students—with 500 students enrolled in the Langley school district and over 400 international students at Trinity Western University, Kwantlen University, Langley Christian School, and Kings Christian School. Current goals are to increase these numbers annually. Every year these students become a progressively more integral part of our community, and the library plays a significant role in acknowledging that impact and ensuring the students’ success. FVRL…Connecting people to the world of information and ideas 22 Township of Langley Libraries Meeting of December 11, 2013 Page 2 Township of Langley Population: 106,273 Circulation 2013 vs 2012 Holds 2013 vs 2012 Programs 2013 vs 2012 Program Attendance 2013 vs 2012 Aldergrove 124,774 2.9% 5,121 -3.6% 97 -47.0% 1,714 -50.6% Brookswood 61,317 2.5% 2,735 -17.7% 75 53.1% 3,222 123.8% Fort Langley 36,740 4.2% 1,848 -21.9% 137 23.4% 2,835 44.4% Murrayville 150,697 1.1% 5,400 -15.0% 210 4.0% 2,609 -21.9% Walnut Grove Muriel Arnason 224,566 -1.4% 8,841 -8.8% 142 19.3% 4,153 25.9% 176,916 -2.2% 6,793 -3.7% 144 -42.4% 7,079 -5.9% Total 775,010 0.1% 30,738 -9.9% 805 -11.9% 21,612 2.7% Library FVRL…Connecting people to the world of information and ideas 23 LIBRARY REPORT TO THE FVRL BOARD Maple Ridge Library By Teresa MacLeod, Library Manager Meeting of December 11, 2013 PROVINCIAL STAGE SHOWCASES OUR COLLABORATION WITH SCHOOLS Maple Ridge Public Library staff is respected as experts in the field of literacy and as important partners with local educators. This October the British Columbia Teacher Librarians Association held a province-wide conference in Maple Ridge. Maple Ridge Library staff was invited to present at this event because of our excellent working relationship with School District 42 and our staff’s demonstrated ability working with teachers and students. The topic of “When School and Public Libraries Collaborate” enabled staff to showcase a local program, Have Books Will Travel, and two FVRL system-wide programs, Reading Link Challenge and All Aboard for Kindergarten. With Have Books Will Travel library staff visits classes to introduce students and their teachers to the latest in children’s writing. Lively presentations and pithy pitches result in ongoing demand for these titles at the library and bookings for the program are always full. At the end of this presentation teachers are feverishly taking pictures of the books and the speaking notes. All Aboard for Kindergarten is a successful FVRL initiative which gives staff an opportunity to collaborate with local schools. Participants gasped audibly when they saw the Kindergarten Train handout, impressed by the quality of the materials prepared for kindergarteners by our Marketing and Communications team. FVRL’s 100 Books to Read in Kindergarten list—which has been adopted by Public Library InterLINK libraries—also received much attention at the workshop. Reading Link Challenge elicited interest from out-of-town teachers who were impressed to find more information was available at a provincial website. The growth of this “reading for sport” initiative is impressive and a real success story for FVRL. This conference allowed Maple Ridge Public Library to showcase the expertise of our staff and to promote our exceptional programs on a provincial stage. The high quality of library programming at FVRL and Maple Ridge Public Library was evident to all who attended. Our key message was the value of working together with local schools to create a synergy for successful literacy programs. District of Maple Ridge Population: 78,124 2013 Circulation vs Holds 2012 389,241 -3.1% 14,648 2013 vs 2012 -7.8% Programs 2013 vs 2012 Program Attendance 2013 vs 2012 760 4.3% 26,575 6.9% FVRL…Connecting people to the world of information and ideas 24 LIBRARY REPORT TO THE FVRL BOARD Mission Library By Heather Scoular, Library Manager Meeting of December 11, 2013 LIBRARY SUCCESS IS ENTWINED WITH COMMUNITY Looking back over the past month of Mission Library programs, events, and community engagement activities, it is clear that our library’s success is completely entwined with community. Staff participated as planning advisors for the Mission Diwali Celebration; the Mission Connect event, as well as in a region-wide service provider workshop. We know that societal change is having a tremendous impact on public libraries. However, our library is making that same societal change a positive experience for the residents of our community. New immigrants are an important part of our future, and welcoming newcomers benefits the entire community. Newcomers are often the first to start new small businesses. Library staff knows that engaging with your community during those first weeks in a new community is critical for the individual as well as the community as a whole. The Mission Library supports new immigrants and acts as an advisor and partner to other agencies to provide supports to newcomers. An opportunity to facilitate meaningful change in the lives of Mission residents presented itself when Mission Community Services approached the library with a dilemma. Their English Conversation Circle attendance was non-existent. Mission Library staff is skilled in understanding the needs of newcomers to Mission and provided feedback to MCS on how they could re-work their current program as well as how our library could partner with them to offer a revised session. The result was a program that addressed the needs of new immigrants and provided real life experiences with the library and local businesses (banks, coffee shops, retail) and other service agencies in Mission. We suggested providing those who completed the seven-week course with a Certificate of Completion that could assist participants in their job search efforts. Confident and equipped to fully utilize the resources of Mission Library and the Mission community, our graduates are now the proud success stories we will share as we launch our registration for the next seven-week session. Working with its community partners, the Mission Library is facilitating the development of positive outcomes in response to societal change. District of Mission Population: 37,614 2013 vs Circulation 2012 285,559 -5.5% Holds 2013 vs 2012 Programs 2013 vs 2012 Program Attendance 2013 vs 2012 10,039 -21.8% 259 -14.2% 8,460 -35.9% FVRL…Connecting people to the world of information and ideas 25 LIBRARY REPORT TO THE FVRL BOARD Pitt Meadows Library By Teresa MacLeod, Library Manager Meeting of December 11, 2013 CONNECTING WITH TEENS Pitt Meadows Public Library provides opportunities to involve teens in the library and to enhance their leadership skills. The Teen Advisory Group at Pitt Meadows Library provides valuable experience and helps the library be more relevant to teens in our community. Early in 2013 staff at Pitt Meadows Library started a Teen Advisory Group (TAG). The purpose is to involve teens in the library in a meaningful way and to provide volunteer and leadership opportunities. TAG members have acted in an advisory capacity, providing recommendations on teen library programs such as Teen Summer Reading Club or Teen Tech Week. The group has also given feedback on upcoming local programming initiatives: Black Out Poetry program and the Duct Tape Workshop. TAG members have assisted with the LEGO Club, with crafts at Family Storytime, and helped with set up for other programs. TAG members who are interested in expanding their volunteer activities are made aware of other opportunities through the many partnerships the library has in the community such as Family Literacy Day and other events. The Pitt Meadows Friends of the Library see the Teen Advisory Group as an important partner and are exploring how the two groups can liaise together on projects. One teen, interested in taking on more responsibility, has volunteered to be the TAG representative at the Friends of the Library meetings. This young person is looking to enhance the skills area of her resume for work and university applications. The library is giving her some practical experience in team work and leadership, both with peers and cross-generational groups. As part of the planning process for the Teen Advisory Group, staff communicates with teachers at the local high school to ensure that they are aware of this opportunity for students. As a result of this contact, students who have participated in TAG will receive a letter from the library with their volunteer hours noted. Staff continues to reach out to teens at school and through social media. City of Pitt Meadows Population: 18,850 2013 Circulation vs 2012 142,771 -3.1% Holds 2013 vs 2012 7,279 23.0% Programs 2013 vs 2012 Program Attendance 2013 vs 2012 234 66.0% 6,125 19.6% FVRL…Connecting people to the world of information and ideas 26 LIBRARY REPORT TO THE FVRL BOARD Terry Fox Library By Pat Dawson, Library Manager Meeting of December 11, 2013 CONTRIBUTIONS OF TEEN ADVISORY GROUP At the inaugural meeting of Terry Fox Library’s Teen Advisory Group (TAG) in September 2012, the teens designed their bulletin board to promote Library Month and volunteered to decorate for Halloween Storytime. In the year that has followed, the group has volunteered their time and creative energy to many events, adding great value to library services. In addition to participating in our on-going Reading Buddies program that pairs teen volunteers with young readers, the TAG teens also provided enthusiastic support for two other events this month. Terry Fox Library’s 30th Birthday To celebrate the 30th anniversary of the opening of Terry Fox Library, and in conjunction with Port Coquitlam’s 100th birthday, library staff hosted a magic show and birthday party for our community. Councillor Michael Wright offered a toast on behalf of the City. TAG members decorated the library, oversaw the refreshments and birthday cake, and assisted with the kazoo orchestra. Stuffie Sleepover Library staff offered an imaginative twist to our evening family Storytime by inviting the children to leave their stuffed toys behind for a “Stuffie Sleepover” at the library. After the children had gone home, TAG members placed the stuffies around the library and took photos of them – playing in the book returns, taking a turn at the literacy stations, listening to stories, hiding in the book returns, enjoying snacks, and generally getting up to after-hour shenanigans. The photos were posted on FVRLs Facebook page so the children could see what antics their stuffies had been up to overnight in the library. In one year teens who had not participated in their local library before, have assumed an active role in planning their own events and, more so, contributing their ideas and imagination to enhance the services the library provides to the community. City of Port Coquitlam Population: 58,522 2013 Circulation vs 2012 320,562 -5.3% Holds 2013 vs 2012 12,645 -13.6% Programs 2013 vs 2012 Program Attendance 2013 vs 2012 324 3.2% 10,821 6.5% FVRL…Connecting people to the world of information and ideas 27 LIBRARY REPORT TO THE FVRL BOARD White Rock Library By David Thiessen, Library Manager Meeting of December 11, 2013 LIBRARY CELEBRATES FALL FESTIVAL OF THE ARTS Under the guidance and recommendation of the White Rock Cultural Activity Task Force, the City of White Rock Council declared September and October as the "Fall Festival of the Arts." The two-month-long festival featured music, performances, readings, art exhibitions, and more – much of it planned and hosted by the White Rock Library. Throughout the two months, the library was filled with exhibits from local artists. The Peace Arch Weavers and Spinners provided displays and spinning demonstrations for children and adults. Gorgeous quilts courtesy of the Quilting Club hung from the upstairs rail. The Art Wall rotated feature works form numerous local artists, and fashion writer JJ Lee talked about memoir writing as an art form. Lee also read from his book The Measure of a Man: The Story of a Father, a Son, and a Suit. The critically acclaimed non-fiction work was shortlisted for the Governor’s General Literary Award, the Charles Taylor Prize and the Hilary Weston Writers’ Trust Prize. The library also permanently mounted, as part of an FVRL-wide donation, William Allister’s internationally acclaimed painting, Into the Ritual, a large acrylic-on-canvas that depicts a chieftain performing a ceremonial dance. The painting is one of a complete collection, valued at a total of $164,000, donated by Allister's estate to Fraser Valley Regional Library. The feature event was activist and artist Shohreh Ghanbary’s exhibition, Beyond the Wall: The Memories, The Art. The exhibit attracted considerable interest beyond White Rock. Many made the trek from Vancouver, and from as far away as Hope. Ghanbary also provided a talk about her experiences in Iran. Ghanbary was imprisoned in the 1980s in Iran after protesting the Islamic Revolution. In her cell at night she would embroider images inside the pockets of her chador, images that became the impetus behind her current work. Throughout the festival the White Rock Library was a hub of activity, filled with people, beauty, and inspirational imagination. It played an important role in its success and we look forward to fulfilling that mandate again in 2014. City of White Rock Population: 19,211 2013 vs Circulation 2012 198,712 -1.4% Holds 10,648 2013 vs 2012 Programs 2013 vs 2012 Program Attendance 2013 vs 2012 2.8% 407 -10.7% 7,372 -30.1% FVRL…Connecting people to the world of information and ideas 28 29 30 C O R P O R A T E A D M I N I S T R A T I O N File: ADM.COU.APP 2014 Council Appointments December 5, 2013 Fraser Valley Regional Library Board c/o Irene Geng, Donor Relations Manager Office of the Chief Executive Officer Administrative Centre 34589 DeLair Road Abbotsford, BC V2S 5Y1 604-859-7141 / 1-888-668-4141 (ext 7005) Direct: 604-557-4706 / Fax: 604-859-4788 [email protected] Dear Ms. Geng: Re: 2014 Appointments to the Fraser Valley Regional Library Board I am pleased to inform you that on December 2, 2013 the District of Mission Council reappointed Councillor Stevens as its representative to the Fraser Valley Regional Library Board with Councillor Jewell as the alternate. For your records, their contact information remains as follows: Name Address Telephone/Fax/Cell E-Mail Address Councillor Jenny Stevens c/o District of Mission Home 604-820-2049 8645 Stave Lake Street Box 20, Mission, BC V2V 4L9 [email protected] Councillor Jeff Jewell c/o District of Mission [email protected] Home 604-820-4243 Please call me at 604-820-3703 or email me at [email protected] if you require additional information. Yours truly, Christine Brough EXECUTIVE ASSISTANT P.O. Box 20, 8645 Stave Lake Street, Mission, B.C. V2V 4L9 Phone (604) 820-3703 Fax (604) 826-1363 & (604) 820-3715 Web Site: www.mission.ca E-mail: [email protected] 31 REPORT TO THE FVRL BOARD 2013 Summer Reading Club By Dana Ionson, Summer Reading Club Coordinator Meeting of December 11, 2013 BACKGROUND Summer Reading Club (SRC) is the largest program FVRL offers. This summer 18,838 people joined SRC and 20,934 attended SRC programs. The program has something for everyone. Babies, toddlers and preschoolers can join Read to Me summer reading program, school aged kids can join the kids Summer Reading Club, teens in grades seven to twelve can join the Teen Summer Reading Club and adults can join the Adult Summer Reading Club. Customers of all ages look forward to this yearly programming. It’s a chance to read new books, win prizes and enter contests, be rewarded for weekly library visits, and for kids to win a medal. FVRL is one of the few library systems to embrace SRC as a reading initiative for all ages. We know anecdotally that customers look forward to participating in SRC each summer. Staff sees new faces in the library after visiting a school to promote SRC. Parents and teachers tell library staff that SRC helps children maintain and improve their reading skills over the summer. The numbers show that participation in each club is stable, in spite of declining school enrollment, and programs are well attended. While these numbers and stories are important, they don't give the whole picture. This year we delivered a survey to SRC participants and non-participants to find out if we are meeting our objectives and how we can improve. OBJECTIVES AND INTENDED OUTCOMES OF SRC • Increase regular reading habits; • Increase pleasure of reading; • Attract new customers into the library; • Maintain the interest of repeat customers; • Increase awareness of library services. FVRL…Connecting people to the world of information and ideas 32 2013 Summer Reading Club By Dana Ionson, Summer Reading Club Coordinator Meeting of December 11, 2013 Page 2 SRC 2013 SURVEY We received 340 surveys from customers, 93% from SRC participants, and 7% from nonparticipants. Respondents were represented from all of FVRL but 64% of respondents came from Port Coquitlam, Township of Langley, City of Langley or Abbotsford. We collected responses from a variety of age groups, half of joiner respondents were school aged, 28% adult, 17% teen, 8% preschoolers or younger. Most of the respondents were female. 1. Do These Survey Results Support the SRC Objectives? Increase regular reading habits and increase pleasure of reading - YES Comments from our survey: "It got my 5 year old really excited about reading, he was especially excited about getting to choose his 'own' books and we visited the library every 2 weeks to take out a huge stack of books. ... He's now able to read & sound out phonetic words (short vowels) in beginning readers, which has made him especially excited about books! Thank you!" Overall, of those who joined SRC: • • 77% said SRC helped them read more often. o More than 80% of preschoolers, kids and teens said SRC helped them read more often while 64% of adults agreed. 74% said SRC helped them enjoy reading more. o More than 80% of preschoolers and kids said SRC helped them to enjoy reading more, while 68% of teens and 58% of adults agreed. Attract new customers into the library - YES • 7% said they had not visited an FVRL location in the last three years o These may be new customers attracted to the library because of SRC. Maintain the interest of repeat customers - YES • • 77% said they had joined SRC before. 97% said they plan to join SRC next year. FVRL…Connecting people to the world of information and ideas 33 2013 Summer Reading Club By Dana Ionson, Summer Reading Club Coordinator Meeting of December 11, 2013 Page 3 Increase awareness of library services - YES • 88% of those who joined SRC said they used at least one of the other library services listed while in SRC, including: o 56% said they used the library’s website o 54% said they requested a title from another location o 50% said they used a library computer o 35% said they checked out a Grab & Go bag. o 23% said they got a book recommendation from staff. o 12% said they downloaded an eBook audiobook or digital magazine o 9% said they used the library’s email, chat or phone services. 2. What do SRC participants tell us they like about SRC? All combined, themes mentioned when asked “What did you enjoy about SRC ” included: • 88 mentions of reading o "Everything! But especially the joy it brings to both my daughters and that it has helped them become better readers and to love reading." • • • 86 mentions of prizes, book prizes or draws o "The weekly prizes keep me on track to go EVERY week and get new books!" 66 mentions of routine o "It makes me read regularly to feed my mind and soul." 33 mentions of visiting the library or library staff o "I loved how reading was encouraged by interacting with the friendly library staff and winning fun prizes!" • • • • • 27 mentions of SRC activities, including Find X. o "I love looking for Wendy the Whale. Always try to find her!!!!" 15 mentions of stickers 15 mentions of medals 4 mentions of social benefits o "Made me feel connected (as a newcomer to BC)." 3 mentions of Grab & Go FVRL…Connecting people to the world of information and ideas 34 2013 Summer Reading Club By Dana Ionson, Summer Reading Club Coordinator Meeting of December 11, 2013 Page 4 3. SRC 2013 Programs During the summer, programs are an important part of SRC, especially for children. They help bring the library to life for kids and offer free educational entertainment to families in our communities. Library programs range from intimate book clubs to performances by quality performers to large crowds. Over the summer an average of 58 people attended each program, for a total of 357 programs to 20 934 people. Our survey results reflect the importance and popularity of our SRC programs. 40% of respondents attended at least one program, and 90% of those people rated the last program they attended positively. 4. SRC 2013 Non-Participants We received 23 surveys from people who did not join SRC. We asked them why they didn’t join. • • • • • 9 didn't know about it, or didn't know about the adult portion of the club. 4 weren't interested. 3 said it required too much effort. 2 said the prizes weren't appealing. 2 said they didn't have time. RECOMMENDATIONS According to the survey data, SRC is meeting all its stated objectives, as well as providing other benefits like social inclusion. Based on the survey responses, we recommend: 1. Continue to offer SRC to all ages. 2. Increase awareness that SRC is a program for everyone, not just children. 3. Continue to evaluate SRC using the outcomes based model. Gather more feedback by extending the time that the survey is available. 4. Continue to offer prizes. 5. Feature booklists prominently on our website. FVRL…Connecting people to the world of information and ideas 35 2013 Summer Reading Club By Dana Ionson, Summer Reading Club Coordinator Meeting of December 11, 2013 Page 5 FVRL SRC 2013 Statistics at a Glance SRC Participants 2013 Total SRC Participants 2012 % change 18,838 18,551 1.54% 2,726 2,474 10.19% 10,039 10,312 -2.68 Teen SRC 1,975 1,804 9.48% Adult SRC 4,098 3,961 3.46% Read to Me SRC SRC Programs Total Programs Total Attendance 2013 2012 % change 357 326 9.51% 20,934 19,408 7.86% FVRL…Connecting people to the world of information and ideas 36 WEIGHTED VOTE: 2014 BUDGET BUDGET APPORTIONMENT FORMULA Meeting of December 11, 2013 WEIGHTED VOTE: 2014 BUDGET Local Government Abbotsford, City of 140,492 140 Chilliwack, City of 82,294 82 Delta, Corporation of 101,016 101 Fraser Valley Regional District 14,525 14 Harrison Hot Springs, Village of 1,606 1 Hope, District of 6,136 6 Kent, District of 6,152 6 Langley, City of 26,261 26 Langley, Township of 108,031 108 Maple Ridge, District of 78,124 78 Metro Vancouver 169 1 Mission, District of 37,614 37 Pitt Meadows, City of 18,850 18 Port Coquitlam, City of 58,522 58 White Rock, City of 19,211 19 699,003 695 348.5 Total Votes Needed to Pass • • Number of Residents Number of Votes Population figures used are the estimates provided by BC STATS, for the service area for each member community. These were the population figures used by the provincial government to calculate the 2012 – 2013 annual per capita operating grant. WHAT THE LIBRARY ACT SAYS ABOUT THE WEIGHTED VOTE The following is an excerpt from Bill 12, Library Act, Section 23 (1): On questions involving the expenditure of money, (a) each member of the Library Board has one vote, plus one additional vote for each complete 1,000 after the first 1,000 of the population of the municipality represented by the member or of the electoral participating areas of the regional district represented by the member. (b) a majority of weighted votes cast decides those questions, unless a proposal is adopted under subsection (2). FVRL … Connecting people to the world of information and ideas 37 FRASER VALLEY REGIONAL LIBRARY 2014 Draft Budget -- v1e3 -- Library Materials (5%), $100,000 Reserves With Partial Per Capita Allocation of Shared Services September 11, 2013 Description FVRD Kent Hope Chilliwack Direct Library Wage Benefits Total Direct Library Wages 61,086 15,119 155,247 38,424 147,865 36,596 1,384,835 342,747 76,205 193,671 184,461 1,727,582 Less net vacancy credit Net direct library wages and benefits 75,062 Other Direct Charges: Photocopier Leases Janitorial Services Direct Capital Costs Selfcheck equipment Library Programs / Promotion / Supplies Total Direct Charges (1,143) (2,905) 190,766 (2,767) 181,694 Metro Vancouver Harrison Hot Springs Mission Langley City Langley Township White Rock Port Coquitlam Delta Maple Ridge 1,673,898 414,290 627,951 155,418 613,683 151,886 1,774,066 439,081 388,954 96,266 1,526,198 377,734 708,868 175,445 1,120,299 277,274 432,620 107,073 783,369 765,569 2,213,147 485,220 1,903,932 884,313 1,397,573 539,693 0 2,088,188 0 0 2,049,428 767,702 750,258 2,171,713 477,942 1,865,853 866,627 1,369,622 531,598 11,040 5,100 5,340 3,180 2,400 7,740 4,500 8,580 600 45,600 (38,760) (15,667) (15,311) (41,434) (7,278) (38,079) (17,686) (27,951) 2013 TOTAL FVRL Pitt Meadows 0 (31,681) 1,695,901 Abbotsford 10,615,570 2,627,353 13,242,923 (248,757) 12,994,166 (8,095) 0 28,430 2,088,898 11,250 784,052 13,500 769,098 45,835 2,220,728 14,050 494,392 29,760 1,903,353 14,300 885,427 27,000 1,465,202 10,050 607,848 60,900 45,600 40,000 40,000 246,125 13,426,791 0.00 0 0 0.00 0 0 227,050.00 151,098 70,211 82,306.00 52,260 31,913 130,553.00 50,536 31,913 275,298.00 155,056 114,891 65,277.00 33,605 31,913 266,784.00 140,354 76,593 107,849.00 63,562 31,913 244,079.00 102,443 31,913 87,982.00 17,945 25,531 1,788,019 924,296 548,920 403,049 0 0 448,359 166,479 213,002 545,245 130,795 483,731 203,324 378,435 131,458 3,261,235 6,136 82,294 169 1,606 140,492 37,614 26,261 108,031 19,211 101,016 58,522 78,124 18,850 699,003 41,256 7,514 2,027 41,148 7,495 2,022 551,869 100,516 27,118 1,133 206 56 10,770 1,962 529 942,149 171,600 46,296 252,242 45,943 12,395 176,108 32,076 8,654 724,463 131,951 35,599 128,830 23,465 6,331 677,420 123,383 33,287 392,453 71,480 19,285 523,905 95,422 25,744 126,409 23,024 6,212 4,687,563 853,777 230,340 119,933 50,797 50,665 679,503 1,395 13,261 1,160,045 310,579 216,838 892,014 158,626 834,091 483,217 645,071 155,645 5,771,680 Subtotal to date 232,647 311,472 298,226 2,826,753 1,395 13,261 3,697,302 1,261,110 1,198,938 3,657,987 783,813 3,221,175 1,571,968 2,488,708 894,951 22,459,706 Less Library Based Revenue Less Provincial Grant (816) (26,288) (10,320) (11,134) (8,460) (11,105) (15,060) (34,116) (710,616) (1,265,100) Total Budget before Administration Allocation 205,543 290,018 278,661 845,775 20,483,990 12,420 2,685 77,747 6,760 197,526 6,625 188,319 35,880 1,744,201 0 17,029.00 5,170 12,768 36,896.00 13,485 12,768 34,057.00 12,420 12,765 212,859.00 126,362 63,828 Subtotal 34,967 63,149 59,242 System-wide allocation - per capita Population statistics 14,525 6,152 97,406 17,741 4,786 Subtotal Per Capita Allocation I.T. - includes wages Human Resources and Payroll - includes wages Vehicle Operation - includes wages Library Materials - includes wages Client Services wages (including Outreach Services) FVRL system-wide programs % share to date Allocation Assessment Subtotal Adjustment for Minimum: Metro Vancouver - to $2,000 Harrison Hot Springs Usage statistics Allocation of $49,059 Total Assessment 1.00% 1.42% 1.36% (99,312) (148,941) 2,578,500 12.59% (297) 1,098 (2,914) 10,347 0.01% 0.05% (144,960) (254,274) 3,298,068 16.10% (51,060) (68,076) 1,141,974 5.57% (38,460) (47,529) 1,112,949 5.43% (99,048) (195,521) 3,363,418 16.42% (19,080) (34,769) 729,964 3.56% (105,060) (182,825) 2,933,290 14.32% (43,560) (105,917) 1,422,491 6.94% 40,000 20,000 20,000 (75,420) (141,394) 2,271,894 11.09% 4.13% 100.00% 22,509 31,760 30,516 282,373 120 1,133 361,173 125,058 121,879 368,329 79,939 321,226 155,778 248,796 92,621 2,243,211 $228,052 $321,778 $309,177 $2,860,873 $1,219 $11,480 $3,659,241 $1,267,033 $1,234,828 $3,731,747 $809,902 $3,254,516 $1,578,269 $2,520,690 $938,396 $22,727,201 (8) 0 0 $228,044 (11) (11) (98) 781 12,525 (36,757) 123 (361) 2,938 (8,622) 0 47,102 $2,000 $58,581 $285,010 $308,806 $2,852,152 (0) (126) (44) (42) (128) (28) (112) (54) (87) (32) 192 (563) 117 (343) 46 (135) 43 (126) 4 (12) 14 (41) 12 (35) 26 (76) 10 (29) $3,658,552 $1,266,646 $1,234,651 $3,731,493 $809,863 $3,254,363 $1,578,179 $2,520,527 $938,334 0 16,050 (0) $22,727,201 38 FRASER VALLEY REGIONAL LIBRARY 2014 Draft Budget -- v1e3 -- Library Materials (5%), $100,000 Reserves With Partial Per Capita Allocation of Shared Services September 11, 2013 Description FVRD Kent Hope 2013 Approved Budget Assessment 249,530 304,687 323,480 Difference - $ Difference - % (21,486) -8.61% (19,677) -6.46% (14,674) -4.54% 1/2 of New Funding Formula 1/2 of Current Funding Formula Total 2014 Member Assessments 114,022 142,505 154,403 132,753 153,501 169,075 246,775 296,006 323,478 (2,755) -1.10% Increase (Decrease) % Increase (Decrease) 2014 Per Capita $ 16.99 (8,681) -2.85% $ 48.12 Chilliwack 2,635,903 52.72 1,878 3.31% 1,426,076 1,000 29,291 1,411,181 1,000 29,376 2,837,257 2,000 58,667 34.48 (0) 0.00% $ 11.83 Abbotsford 56,703 (0) 0.00% 201,354 7.64% $ Harrison Hot Springs 2,000 216,249 8.20% (2) 0.00% $ Metro Vancouver 3,531,057 36.53 1,163,563 White Rock 3,499,267 832,988 3,190,569 1,490,984 2,590,978 633,323 617,325 1,865,746 404,931 1,627,181 789,090 1,260,264 469,167 643,359 571,837 1,797,695 435,482 1,635,626 748,850 1,353,468 417,959 3,691,715 1,276,682 1,189,162 3,663,441 840,413 3,262,808 1,537,940 2,613,732 887,126 26.28 $ 33.94 $ 45.28 $ 33.91 7,425 0.89% $ 43.75 87,195 5.85% 873,526 1,862,439 164,174 4.69% 63,794 2.00% 72,239 2.26% $ 32.30 (70,451) -2.72% 46,956 3.15% $ 26.28 33.46 21,998,110 64,808 7.42% 22,754 0.88% $ 2013 TOTAL FVRL Pitt Meadows 1,829,276 25,599 2.20% (23,125) -2.78% Maple Ridge 71,088 6.11% 23,807 1.90% 232,226 6.64% Port Coquitlam Delta 13,771 1.10% 160,658 4.55% $ Langley Township Langley City 1,252,875 127,495 3.61% 1,964 3.46% $ Mission 11,363,601 11,363,600 22,727,201 13,600 1.56% $ 729,091 0.00% 47.06 39 729,091 3.31% REPORT TO THE FVRL BOARD FVRL Fines and Fees By Mary O'Callaghan, Director of Corporate Services Meeting of December 11, 2013 I. FINES AND FEES AT PUBLIC LIBRARIES According to the Library Act, Section 46, libraries may not charge admission and must allow residents and electors of any area served by the library board free access to basic library services (borrowing of materials and information services). However, libraries may impose fines for breaches of library rules. Libraries charge fines and fees for a number of reasons. For example: • To encourage the prompt return of materials, thus reducing the need to purchase large numbers of multiple copies. • To offset the cost of replacing lost or missing materials. • To generate revenue, offsetting assessments to local governments. Arguments against charging fines include: • Fines create a barrier to use of libraries, especially for low income residents who may most need to use the library. • Fines can create a negative/judgmental atmosphere in the library or towards using the library. • Accumulated fines can cause customers to feel that it is almost as cheap to simply buy the books and they cease using the library. • The return on investment for collecting fines may be too high for some libraries. The total cost of staff time, stationery, postage, collection agency fees, and the like, may come very close to the revenues generated from fines for some libraries. II. RATES CHARGED Late fees charged by FVRL and other BC libraries that are part of Public Library InterLINK are generally quite consistent, although Pemberton Public Library does not charge any late fees at all. The comparisons that follow come from the December 2012 InterLINK report. 1 1 These figures are in the process of being updated it now, so some libraries may have recently changed their fee structure. FVRL…Connecting people to the world of information and ideas 40 FVRL Fines and Fees By Mary O'Callaghan, Director of Corporate Services Meeting of December 11, 2013 Page 2 A. Adult Print Materials • Most libraries charge 30 to 35 cents per day. • FVRL charges 35 cents per day. B. Children’s Print Materials • Some libraries charge between 5 and 10 cents per day. • Vancouver Public, Whistler, Squamish and Lillooet do not charge late fees for these items. • FVRL does not charge late fees for children’s materials. C. AudioVisual (includes DVDs) This is a more diverse area. • About a third of the InterLINK libraries charge the same fee as for adult print items. • A few of the libraries charge slightly more – 50 cents per day. • The rest are charging $1.00 a day. • FVRL’s new rate for audio visual materials is the same as for adult print materials—35 cents per day. III. COLLECTION STRATEGIES A comparison of collection strategies by FVRL and some other libraries follows. A. Courtesy Notices Most libraries issue courtesy notices by email, reminding customers that their materials are due in three days time. Although this resulted in a slight drop in revenues, it encourages customers to give the library their email addresses, which aids in collecting fines and fees that are generated. B. Reminder Notices 1. 1st Notice: FVRL and other libraries send reminders of overdue items to customers – usually a week after the item was due. 2. 2nd Notice: FVRL and many other libraries send a second reminder re overdue items to customers at 21 days. 3. 3rd Notice: FVRL and many other libraries invoice the customer for the replacement value of the item at around 45 days after the due date. Some libraries invoice a few days earlier. Some even as early as 30 days. Note: All of these notices are concerned with the item that has not been returned. If the item has been returned, but has incurred late charges (overdue fines), there is generally no notice. FVRL…Connecting people to the world of information and ideas 41 FVRL Fines and Fees By Mary O'Callaghan, Director of Corporate Services Meeting of December 11, 2013 Page 3 C. Collection Agency Not all libraries use a collection agency. While reminder notices follow a fairly standard sequence amongst libraries, referral to collection agencies is quite different. • Some libraries will not send customers to a collection agency. • Some refer adult accounts only. • Some instruct the collection agency to not share the information with the credit bureau. • Others do share the information. • Some libraries refer customers to the collection agency quite quickly. • Some only refer accounts when there is an item outstanding, not for fines. • Some libraries send accounts to the collection agency as soon as 52 days, some 60 days, many 70 days from the due date. • Many libraries also refer accounts that only have fines outstanding, generally when the account has reached a balance of $40 or $50. D. FVRL’s Approach to Collection Agencies • FVRL refers accounts to a collection agency only when there is an item outstanding. • We refer children’s accounts, care of their parent or guardian. • We do not share the information with the credit bureau. • We do wait quite a while before taking this step. • We send one final notice that the account will be sent to the collection agency approximately 110 days after the due date. We are fairly generous in this compared to other libraries. E. Collection Agency Cost Implications Using the collection agency has a cost impact. Any amount referred to the agency, whether collected or written off later, has a charge of 33% that must be paid. This means, for example, if a book has been billed but not returned and the collection agency calls the customer, who then returns the book, we still must pay the agency its 33% fee. F. Other Reminders FVRL customers are reminded of amounts outstanding: 1. when they log onto their account, 2. when they check an item out at a self check-out unit, and 3. when staff remind them as they check an item out at the Circulation Desk. FVRL…Connecting people to the world of information and ideas 42 FVRL Fines and Fees By Mary O'Callaghan, Director of Corporate Services Meeting of December 11, 2013 Page 4 In Spring 2013 FVRL began to send reminders every three months to all customers owing fines and billed items. • If we have an email address, any account with a balance of $5 or more is sent an email reminder. • If we do not have an email address, a print notice is mailed to all customers with a balance of $15 or more. Some libraries, but not that many, send periodic notices for fines only. G. Other Collection Efforts FVRL has initiated several campaigns to encourage customers to return overdue books and pay their fines. For example: • Amnesty Day; • “Spring Clean-up” of your account; • Facebook promotion; • Read Away Fines. We have also had requests to host a “Food for Fines” drive, as many libraries do, prior to Christmas. This is something for future consideration. IV. AMOUNT OUTSTANDING AND TRENDS The amount owing to FVRL in November 2013 was: $1,198,328 owed for fines $1,713,220 owed for replacement fees for books not returned $2,911,548 Total amount outstanding At this point, breakdowns of the amount owing by type are not available for previous years due to reporting limitations with our Sierra Integrated Library System software. The total amounts owed to FVRL for the past several years are profiled in the FVRL Fines and Fees Owed table that follows. It is important to note that, in most cases, billing the customer for the replacement fees for missing books results in the customer returning the book. Returning the book means that the customer pays the late fine and the book fee is reversed. This is very noticeable in the FVRL Fines and Fees Collected chart that follows, showing the totals of fines and fees collected over the last few years. FVRL…Connecting people to the world of information and ideas 43 FVRL Fines and Fees By Mary O'Callaghan, Director of Corporate Services Meeting of December 11, 2013 Page 5 FVRL Fines And Fees Owed Year Total Owed 2013 $2,911,5481 2012 $3,216,0002 2011 $3,114,0002 2010 $3,620,0002 2009 $3,262,0002 1 Amount owed in November 2013 2 Amount owed about this time of year V. FVRL Fines and Fees Collected Year Fines Fees Total Projected 2013 $450,000 $50,000 $500,000 2012 $456,868 $45,312 $502,181 2011 $534,041 $51,605 $585,646 2010 $519,561 $56,431 $575,992 2009 $533,413 $55,404 $588,817 NEW STRATEGIES TO HELP COLLECTION EFFORTS Planned for implementation early in 2014 are two strategies that will help collection efforts: 1. Adding a Moneris unit to the self check-out equipment will enable customers to pay fines via debit/credit and permit some changes: i. Lowering the limit before accounts are blocked from $25 to, potentially, $10. ii. Shortening the period before referrals to the collection agency. 2. Removing the telephone notifications for holds will encourage more people to give FVRL their email addresses. This should enable FVRL to reach more people with the billing notification. FVRL…Connecting people to the world of information and ideas 44 2014 FVRL BOARD MEETINGS & EVENTS REGULAR BOARD MEETINGS Wednesdays, 9:00 am to 12 noon FVRL Administrative Centre: 34589 DeLair Road, Abbotsford, BC V2S 5Y1 January 22 February 26 March 26 May 28 June 25 July 23 September 17 October 22 December 17 ANNUAL PLANNING DAYS 8:00 am to 4:30 pm April 30 & May 1 SPECIAL EVENTS Ramada Abbotsford Convention Centre 36035 North Parallel Rd, Abbotsford, BC V3G 2C6 April 12, 9:30 am-1:30 pm October 8, 6:30 pm Friends of the Library Luncheon Employee Recognition Celebration Note: Lower Mainland Local Government Association Convention: May 7-9, 2014; Federation of Canadian Municipalities Convention: May 30 - June 2, 2014; Union of BC Municipalities Convention: September 22-26, 2014; Municipal Election Day: November 15, 2014. ADMINISTRATIVE CENTRE: 34589 DeLair Road, Abbotsford, BC Canada V2S 5Y1 Tel: 604-859-7141 or 1-888-668-4141 Web Site: www.fvrl.ca 45 2014 FVRL BOARD MEETINGS & EVENTS 2014 BOARD MEETINGS January Sun Mon Tue February Wed Thu Fri Sat 1 2 3 4 Sun Mon Tue Wed March Thu Fri Sat Sun Mon Tue Wed Thu Fri 1 Sat 1 5 6 7 8 9 10 11 2 3 4 5 6 7 8 2 3 4 5 6 7 8 12 13 14 15 16 17 18 9 10 11 12 13 14 15 9 10 11 12 13 14 15 19 20 21 22 23 24 25 16 17 18 19 20 21 22 16 17 18 19 20 21 22 26 27 28 29 30 31 23 24 25 26 27 28 23 24 25 26 27 28 29 30 31 April Sun Mon May Tue Wed Thu Fri Sat 1 2 3 4 5 Sun Mon Tue June Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat 1 2 3 1 2 3 4 5 6 7 6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14 13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21 20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28 27 28 29 25 26 28 27 August 29 30 31 29 30 30 July Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 Sun Mon Tue Wed September Thu Fri Sat 1 2 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 6 7 8 9 10 11 12 3 4 5 6 7 8 9 7 8 9 10 11 12 13 13 14 15 16 17 18 19 10 11 12 13 14 15 16 14 15 16 17 18 19 20 20 21 22 23 24 25 26 17 18 19 20 21 22 23 21 22 23 24 25 26 27 27 28 29 30 31 24 25 26 27 28 29 30 28 29 30 31 October Sun Mon Tue November Wed Thu Fri Sat 1 2 3 4 Sun Mon Tue Wed December Thu Fri Sat Sun 1 Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 5 6 7 8 9 10 11 2 3 4 5 6 7 8 7 8 9 10 11 12 13 12 13 14 15 16 17 18 9 10 11 12 13 14 15 14 15 16 17 18 19 20 19 20 21 22 23 24 25 16 17 18 19 20 21 22 21 22 23 24 25 26 27 26 27 28 29 30 31 23 24 25 26 27 28 29 28 29 30 31 30 Lower Mainland Local Government Association Convention: May 7-9, 2014; Federation of Canadian Municipalities Convention: May 30-June 2, 2014; Union of BC Municipalities Convention: September 22-26, 2014; Municipal Election Day: November 15, 2014. Friends of the Library Appreciation Celebration: April 12, 2014, 9:30 am – 1:30 pm Employee Recognition Celebration: October 8, 2014, 6:30 pm – 9:30 pm. 46