2015 annual report - Arcadia Family of Companies
Transcription
2015 annual report - Arcadia Family of Companies
2015 ANNUAL REPORT “Good Fortune” With thanks to Artist and 15 Craigside Resident, Kathy Yokouchi. THE ARCADIA FOUNDATION 2015 ANNUAL REPORT The Board of Directors for The Arcadia Foundation: Norman Chong CONTENTS 3 Mission, Vision, & Core Values 4 A Message from the CEO 5 Remembering Winifred Mann A Benefactor of the Arcadia Family of Companies 7 A Brief History of the Arcadia Family of Companies 9 The Arcadia Family at Work in 2015 Koren Dreher Marvin Hall Rev. Dr. Ted Robinson Emmet White President and CEO Emmet White • [email protected] Chief Financial Officer Norman Chong • [email protected] Controller Vivian Lai • [email protected] 12 The Arcadia Family’s Social Accountability to the Hawai’i Community 14 Arcadia At Home Reaching More of Hawai’i’s Seniors & Frequently Asked Questions 16 2015 Financial Report 18 Charitable Gift Annuities and the Charitable Gift Annuity Process 20 A Gifting Invitation Produced by the Arcadia Family of Companies Marketing Department CONTACT US The Arcadia Family of Companies 1434 Punahou Street Honolulu, HI 96822 808.941.0941 [email protected] www.arcadia.org 2 The Arcadia Foundation is one of seven non-profit 501c3 corporations in the Arcadia Family of Companies. Mission, Vision & Core Values Mission Provide senior living excellence in a gracious, compassionate and dynamic environment which meets the spiritual, physical and social needs of every resident, member, and client we serve. Vision We are guided by a vision that calls upon us to provide optimum effort in support of our residents, members, and clients, and to provide benefits and service to seniors in the greater community. Core Values We believe that in all we do in life and in our work we should: Be humble, be understanding, be gentle, be just, be merciful, be honest, be peaceful, be faithful. 3 Top: Arcadia; Bottom: 15 Craigside. Watercolor paintings by Artist Barbara Betts, Arcadia resident (deceased 2011). A Message from the CEO Dear Friends, Your ongoing support and encouragement over the years has allowed The Arcadia Foundation to provide a caring, growing safety net of quality health services for our kupuna. This past year, we received cash gifts and marketable securities which we added to our endowment funds. The Foundation continues to earn interest on prior advancements for 15 Craigside, meaning our payments are deferred until certain benchmarks are met. By way of your donations, The Foundation provides subsidization support to 15 Craigside and Arcadia residents who have exhausted their resources (not willfully) in order to pay for all or a portion of their care and services. The Foundation also provides contributions and financial support, including contributions to non-profit organizations to assist and serve our elderly in the greater community. Your continued stewardship and contributions enable The Foundation to provide care and gifts to our kupuna for the years to come. Sincerely, Emmet White President and CEO “Giving to The Arcadia Foundation is a wonderful way to share and extend care and services to residents who may need assistance in the future.” Sarah Moriyama, Arcadia Resident 4 Remembering Winifred Mann A Benefactor of The Arcadia Family of Companies In 2015, The Arcadia Foundation received $1.1 million from Winnie Mann’s estate. A Mid-Westerner from Nebraska, Winifred, “Winnie,” Mann and her husband, Ralph, came to Hawai’i from San Diego, California in 1962 when he was assigned to a U.S. Department of Defense position. They moved to places and catch people doing things. If I saw something that appealed to me, I would paint it.” While in her nineties, Winnie made tiny seasonal note cards. Using an exactor knife, she would cut out very small seasonal pictures from Arcadia in 1983. After her catalogs and glue them on unlined colored card stock husband's death in 1999, Winnie continued to follow her longtime interests of oil painting, sewing, reading, and cartooning. A prolific artist, her 42 framed oil paintings grace the hallways and offices in Arcadia. Seeing her paintings in a photo album, Winnie expressed, "This is wonderful... delighted to see these.” She once shared, “I began painting in high school when I took an art elective class. I would go to index cards. The envelopes were cut to match the size of each card. 15 Craigside Resident Irene Zane shared that, "Throughout the years I lived at Arcadia, I would go down to the Arcadia Gift Shop to 'stock up' and purchase holiday themed cards made by Winnie Mann ... Christmas, Easter, Halloween, Thanksgiving. They were extraordinary cards priced at twenty five cents." In one of his birthday greetings to Winnie, Emmet White wrote, "Thank you for sharing your gift of harmony, wisdom and wit with everyone at Arcadia, day by day.” Each day Winnie lived by these virtues with the following words: “Imperfection does not impair usefulness You can drink from a chipped cup If God brings you to it He will see you through it.” 5 Artwork by Winnie Mann Top: (left) Residents at 15 Craigside gather to congratulate Minoru Tamashiro on his recognition by the Entomological Society of America for his contributions and legacy in the field of Entomology; (right) Toshiko Tamura, a client at Kilohana Senior Enrichment Center enjoys activities during the day. Bottom: (left) Clients of Central Union Church Adult Day Care and Day Health Center pose on the lawn on campus; (right) Adrienne Yee, Frances Yee, and their guest gather for the monthly “Aloha Hour,” which features drinks, pupu, live entertainment, and fellowship. 6 A Brief History of the Arcadia Family of Companies Arcadia is the first accredited Continuing Care Retirement Community (CCRC) in Hawai’i. Founded by Central Union Church, it was opened in 1967, and offers gracious retirement living in an urban setting with easy access to all of Honolulu’s social, cultural, educational and entertainment facilities, as well as shopping centers and churches. The 13-story tower residence provides 250 independent living apartments, assisted living, 4 boarder beds, a 91-bed nursing facility, and a range of services (such as healthcare, dining, housekeeping and security) and amenities (such as a solarium, library, clinic, wellness/fitness center, crafts and a chapel) for over 300 residents. In 1987, Arcadia became a separate 501(c)(3) non-profit corporation whose sole member is Central Union Church, and in 1992, Arcadia purchased the fee simple interest from Punahou School. In 1999, Arcadia completed a $10 million renovation project, and continues to upgrade its 7 common areas, the independent living units as they become available for new occupants, and its nursing facility. Arcadia recently completed a $7 mil. renovation of its Lower Level, First Floor and Health Care Center. Recognizing the responsibility which accompanies a 501(c)(3) charitable tax exemption, Arcadia’s family of companies provides valuable services to Arcadia and the greater community in the following ways: The Arcadia Foundation (TAF), established in 1998 as a support organization for Arcadia, assists in helping with the costs of subsidization for Arcadia and 15 Craigside residents who have exhausted their resources and provides monies to assist with the needs of seniors in the community at large. As The Foundation grows, its ability to provide greater assistance for seniors in need in Arcadia’s communities and in the greater community also grows. The Foundation was key to opening our CCRC in Nu’uanu at 15 Craigside. Residents who call Arcadia home. Established in 2001, Arcadia Elder Services (AES), another support organization for Arcadia, manages operations for Central Union’s Adult Day Care and Day Health Center and for the Adult Day Care and Day Health program at Kilohana United Methodist Church in Niu Valley. These centers provide a caring, safe, nurturing and secure environment for seniors. AES also provides management oversight for all the operating companies in the family. Since 2004, Arcadia Home Health Services (AHHS), also a support organization for Arcadia, has been providing a program of services for seniors who need some help and services in their home, including personal care, housekeeping, and Arcadia meals. In 2006, Arcadia, The Arcadia Foundation, Arcadia Elder Services and 15 Craigside agreed with the Hawai’i Conference Foundation of the United Church of Christ to plan, develop, own and operate a moderate income CCRC on the former site of the Hawai’i Conference Headquarters in Nu’uanu. 15 Craigside opened in 2011. It is a 13-story tower which provides 170 independent living units (140 one-bedroom apartments and 30 studios), assisted living, 4 boarder beds, a 41-bed nursing facility, and a range of services throughout the building. 15 Craigside includes a spacious lobby and reception area, kitchen and dining area, library, clinic, wellness and fitness center with an indoor swimming pool, a community meeting area, and a solarium with beautiful stained glass and stunning views. In 2010, Arcadia Community Services, a 501(c)(3) organization, was incorporated to support the missions of Arcadia and 15 Craigside and to coordinate the efforts of all of the 15 Craigside and Arcadia programs and companies, including our home and community based services. In 2013, Arcadia At Home was incorporated. It is a “continuing care at home” program in the nature of a CCRC, similar to 15 Craigside and Arcadia, but without walls. Marketing of the program to the Honolulu community began during 2014. The Arcadia Family of Companies continues to be guided by a vision that calls each company to provide optimum effort in support of those whom we serve, and to provide benefits and service to seniors in the greater community. The companies diligently embrace the mandate and responsibility of their 8 Arcadia residents practicing hula. Arcadia Resident Mamoru Oka in the hobby shop. The 15 Craigside Photography Club. respective 501(c)(3) charitable tax exemptions. Monies provided by, earned by, and monies contributed to, and services provided by, the family of companies, provide the means by which the companies, are able to show social accountability as 501(c)(3) charitable tax exempt corporations. The Arcadia Family at Work in 2015 Healthcare • 15 Craigside and Arcadia were recognized in the Honolulu Star Advertiser as two of CMS’ (Centers for Medicare and Medicaid Services) “Five Star” (highest rating) nursing facilities in Hawai’i. • 15 Craigside and Arcadia applied for and received approval for all of 15 Craigside’s 41 nursing beds and all of Arcadia’s 91 licensed nursing beds, to be Medicare certified. • Arcadia achieved satisfactory results for its bi-annual assisted living survey and for a federal survey of Arcadia’s Health Care Center. • Arcadia Home Health Services (AHHS) obtained Medicare certification. • Emmet White continued his association as a representative of the Arcadia Family of Companies on the Public Policy Congress for LeadingAge, on the Statewide Health Coordinating Council for the State Health Planning and Development Agency, on the O’ahu Workforce Development Board for the City and County of Honolulu, and with the Healthcare Association of Hawai’i. Above: “Moose” (the dog) visits the Health Care Center at both 15 Craigside and Arcadia to provide happiness and excitement to residents. 9 Participation AES expanded and improved additional space for the Kilohana Senior Enrichment Center program for seniors. These improvements enhance the Adult Day Care and Day Health program, enabling greater enrollment numbers. Arcadia Home Health Services was reorganized, providing more efficient operations and financial stability. 15 Craigside and Arcadia continued to achieve a 95% plus occupancy level. Arcadia At Home began accepting members in 2015. This concept is an inviting alternative for senior living, care and services in Honolulu. Kilohana Senior Enrichment Center’s expansion provides clients with a donated Aquaponics system, a “Senior Citizens Around the World” display, and more face-to-face interaction with an additional room and round-top tables. Structure and Finance The Boards implemented a new committee structure with three primary committees: Executive, Finance, and Quality & Safety. The Structure relies on more detailed committee work meetings, thereby reducing the number of full Board meetings to a quarterly schedule. The CEO emphasized the importance of closely engaging the Boards and Management in intensive succession planning for the family of companies for Management and for Governance which will be taking place over the next several years. The Arcadia Foundation received a $1.1 million gift from the estate of former resident, Winifred Mann. The Family of Companies continues to emphasize participation in the companies 403(b) Retirement Plan. In 2015, approximately 83% (463 of 559 active, eligible employees) were participating in the 403(b) Retirement Plan. 10 Sonie Tumacder at the 15 Craigside Benefits Fair. Based on 15 Craigside’s current operations and the financial market conditions, we have been advised that it would be to our advantage to consider refinancing the outstanding tax exempt bonds (now totaling $47 million) to gain a lower interest cost. We are currently in the process of negotiating a refinancing of our long term debt for both 15 Craigside and Arcadia, which we believe will, in due time, improve the liquidity of The Arcadia Foundation and the overall financial strength of the Arcadia Family of Companies. Lifestyle • The Arcadia Family of Companies sponsored a private screening of “Glen Campbell . . . I’ll Be Me” at the Regal Cinema, Dole Cannery. The film shares Glen Campbell’s struggle with the onset and insidious development of Alzheimer’s disease. • Arcadia initiated a “Blue Zones” program. Blue Zones is a national movement which emphasizes longer living and stronger living for seniors. Arcadia began a monthly “Farmer’s Market” in Arcadia’s garden, and is incorporating Blue Zones recipes for Arcadia’s main dining menu. • Arcadia prepared a 50th anniversary book to celebrate Arcadia’s birthday in January, 2017. 15 Craigside sushi assortment (top) Arcadia vegetable medley (right) Pictured left is the cover of the 50th anniversary book entitled: Arcadia, 1967-2017: 50 Years of Senior Living Excellence The author, Ellen Chapman, is an Arcadia Resident and archivist at the University of Hawai’i. The book became a reality through the motivation and commitment of the author and a dedicated staff. 11 The Arcadia Family’s Social Accountability to the Hawai’i Community Since 2006, the Arcadia Family of Companies, in collaboration with the Hawai’i Conference Foundation of the United Church of Christ, has been on a journey – for the wider community – wherein the family of companies planned, developed, and now owns and operates a moderate income Continuing Care Retirement Community (CCRC), 15 Craigside, in Nu’uanu. During the last decade, the Arcadia Family of Companies, which now includes Arcadia, The Arcadia Foundation, Arcadia Elder Services, 15 Craigside, Arcadia At Home, and Arcadia Home Health Services, has extended over $21 million in credit to 15 Craigside for the planning, development, ownership and operation of this new CCRC for seniors in Honolulu: Arcadia has provided approximately $6.5 million in advances, including liquidity support payments as well as deferring the payment of a certain amount of operating costs for 15 Craigside; The Arcadia Foundation has provided approximately $9.5 million in advances, including liquidity support payments, as well as deferring payment of Over $21 million in credit has been extended to 15 Craigside for the planning, development, ownership and operation of this CCRC for seniors. 12 the pre-development and pre-construction costs for 15 Craigside; Arcadia Elder Services has provided approximately $5 million in development services and management fees, the collection of which has been deferred for several years; and, Arcadia Home Health Services provided approximately $200,000 in services, Residents and clients enjoy an array of activities like painting, playing the ukulele and the piano, and Ikebana (Japanese flower arrangement). the collection of which has also been deferred for several years. Should the cultural, operational, and financial strength of this moderate income CCRC continue to grow, as the Arcadia Family of Companies continues to avidly nurture the senior services it develops and enhances, the repayment of these substantial sums will enable the Arcadia Family of Companies to provide greater and greater benefit for those seniors whom the companies serve, as well as those other seniors whom the companies will be able to touch and assist in the wider Honolulu community. Arcadia and The Arcadia Foundation have set aside over $4.4 million of their cash to assist 15 Craigside in meeting operating obligations, if necessary. 15 Craigside: Then and Now Lester Obayashi (center) was the architect who designed Hawaii’s 3rd CCRC. Construction lasted nearly 2 years and culminated into what we know today as 15 Craigside in Nu’uanu. 13 Arcadia At Home Reaching More of Hawai’i’s Seniors Frequently Asked Questions Dr. Royal and Aurora Fruehling “We continue living independently in the home where we raised our family and created a lifetime of memories. And Arcadia At Home guarantees nursing care at Arcadia if we ever need it. It’s the kind of security that gives us and our children real peace of mind.” – Dr. Royal and Aurora Fruehling, Arcadia At Home Members in Manoa 14 1. What is Arcadia At Home? Arcadia At Home is Hawai’i’s newest senior living option that services from Salt Lake to Hawaii Kai, Kailua and Kaneohe. Arcadia At Home offers you the opportunity to stay in your home and receive services you may require along the continuum of care, and community-based care for skilled nursing, long-term care, special care for those who develop Alzheimer’s disease and dementia, and end-of-life care. 2. What does Arcadia At Home offer that other home care and home health agencies are unable to offer? Arcadia At Home, as a Hawai’i non-profit corporation, offers guaranteed lifetime care through a life care contract with members who qualify and who reside in the greater Honolulu and Windward O’ahu communities. The life care contract provides the security of knowing that care and services are available when you need it. 3. What is a life care contract? Arcadia At Home’s life care contract assures that you will have quality health and medical care if and when you need it. Skilled nursing rehabilitative services (i.e., speech therapy, occupational therapy, physical therapy) or nursing services would be available, as needed, through a Membership Agreement with Arcadia At Home. 4. Is there an age requirement to belong to Arcadia At Home? Arcadia At Home is intended for individuals 62 years and older who are able to live and function in an independent environment in their own home without harm to oneself or to others. 5. What will your membership (entrance) fee into the program cost? The non-refundable entrance fee for membership is: • For a single person: $60,000 • For a couple: $90,000 15 6. What is the minimum amount of assets you must have after an entrance fee is paid, and what is the minimum amount of annual income you should have? Because you live in your home under this new senior living program option, the actual amounts for “assets” and “income” which you need are dependent on a host of factors. Initially, after paying a membership entrance fee, your annual income should meet your ongoing financial obligations, as well as the Arcadia At Home monthly fees. Your assets need to support your income needs for expenses and possible eventualities of greater costs that will come with assisted living and long-term care services. 7. What are the initial monthly member fees? • For a single person: $475 • For a couple: $625 8. What do I receive from paying the monthly membership charge, even if I do not have any present health issues? Members have access to four hours a month in any combination of health care, homemaker services, maintenance services, companion services, adult day care, and wellness training. 9. What optional services are included in the program? The following optional services are available (Additional fees are incurred for these services delivered under the aforementioned monthly membership charges): • Home maintenance • Yard Services • Home Health Aides • Housekeeping • Companion Services Wellness Trainers • Licensed Nursing Care Home-delivered meals • Technology Services • Rehabilitative and Long Term Care • THE ARCADIA FOUNDATION 2015 Financial Report Balance Sheet December 31, 2015 ASSETS Cash in Bank & on Hand Investments at Fair Value Other Receivables Contribution Receivable - CRT Loans to Craigside Retirement Residence - Interest Bearing $ 235,712 5,781,039 1,339,750 37,095 9,965,800 TOTAL ASSETS $ 17,359,396 LIABILITIES Accounts Payable - Affiliates Liability Under Trust $ 1,237,017 1,539,691 TOTAL LIABILITIES $ 2,776,708 NET ASSETS Net Assets - Unrestricted Net Assets - Temporarily Restricted Current Year Surplus $ 13,437,062 37,095 1,108,531 TOTAL NET ASSETS $ 14,582,688 TOTAL LIABILITIES AND NET ASSETS $ 17,359,396 Summary of the Foundation Report Balance Sheet at December 31, 2015 At December 31, 2015, The Arcadia Foundation had total assets of $17,359,396. Approximately $6,015,751 was invested in cash, mutual funds and marketable securities, including $2,120,920 restricted for use by 15 Craigside in the event it needs funds for its operations. The Foundation has accrued the gift from the Estate of Winifred Mann of $1.1 million and included it in Other Receivables on the Balance Sheet. $9,965,800 is included in loans to 15 Craigside. 16 Loans and advances to 15 Craigside include; a note payable and accrued interest of $6,834,047 resulting from early advances to develop 15 Craigside of $6,834,047, and Liquidity Support advances of $3,077,973 (total of $9,912,020). Liabilities include the present value of our estimated obligations under the outstanding charitable gift annuities. The net assets of The Foundation amount to $14,582,688, which includes $37,095 of temporarily restricted funds. Statement of Revenue and Expenses For the Year Ended December 31, 2015 REVENUE Contribution Revenue Interest Income Investment Losses Change in Value of Split Interest Agreements $ 1,107,237 401,730 (24,961) (91,505) TOTAL OPERATING REVENUE $ 1,392,501 EXPENSES Professional Fees Charitable Contributions - Arcadia Retirement Residence Charitable Contributions - Other Miscellaneous Expense $ 3,184 264,000 15,600 1,186 TOTAL EXPENSES $ 283,970 NET SURPLUS $ 1,108,531 Statement of Revenue and Expenses for the Year Ended December 31, 2015 During the year, The Foundation received a bequest of $1.1 million from the Estate of Winifred Mann. Mrs. Mann was a long time resident of Arcadia (over 30 years) who at age 104 passed away and left Arcadia with a legacy consisting of her many paintings and the remainder of an estate valued at over $1.1 million. As part of its mission, The Foundation continued to support Arcadia and 15 Craigside with contributions totaling $264,000 to help pay operating expenses related to those residents who have exhausted their resources. $15,000 was contributed to other non-profit organizations with programs benefitting seniors. A Summary of the Arcadia Family of Companies Finances for 2015 2015 consolidated revenue for Arcadia Community Services (ACS) was $51,743,585.Operating expenses were $45,253,259. Operating surplus for 2015 was $6,490,326 . After interest expense of $4,824,572 and interest income and investment gains and losses, the net surplus for the year was $1,541,504. This surplus includes the $1.1 million Winifred Mann gift. Artwork by Winnie Mann 17 Charitable Gift Annuities The charitable gift annuity is a life income gift that has been initiated by nearly 40 15 Craigside and Arcadia residents. In exchange for an outright gift, The Arcadia Foundation agrees by contract to pay a fixed amount each year to you and/or another beneficiary for life. Individual residents of 15 Craigside and Arcadia continue to ask us about improving their yield on savings accounts, certificates of deposits and other funds with financial institutions that are providing low yields. At the same time, the volatility of the stock market makes it imprudent for many seniors to transfer funds into the stock market. Interest rates paid by financial institutions are expected to continue to remain significantly lower than The Arcadia Foundation’s charitable gift annuity rates (see The Arcadia Foundation Charitable Gift Annuity Rates for 2016 on page 19). Contributing to an Arcadia Foundation charitable gift annuity provides the beneficiary with a steady lifetime stream of income at an interest rate that is presently substantially greater than the current interest rates paid by financial institutions. The financial risk is minimal. In addition, the charitable gift annuity represents a meaningful way for the donor to create a philanthropic legacy for the residents of both 15 Craigside and Arcadia who may need financial support through subsidization, as well as for community programs for the elderly which the Foundation supports. The donor is also able to take a charitable deduction on his or her income tax return for a portion of the value of the asset transferred to the Foundation for the gift annuity. An example is the charitable gift annuity entered into in early 2016 for $60,000 with an 85-year-old resident. She receives an annuity rate of 8.1% annually, or $4,650 for life. She was also able to have a charitable contribution for federal income tax purposes of $32,185. The Charitable Gift Annuity Process Here’s what’s involved in making a charitable gift annuity with The Arcadia Foundation: Meet with Norman Chong, CFO (Telephone: 983-1820) or Vivian Lai, Controller (Telephone: 983-1832 or 533-5409) to discuss the overall concept of charitable gift annuities. 18 If you are interested, be prepared to discuss the amount of the charitable gift annuity, the beneficiaries, whether it’s a single life or a two life annuity, and the frequency of the payout. “One of the best things about a contribution to The Arcadia Foundation is knowing that you are helping out your fellow residents now to provide support and services they might need in the future.” - Marvin Hall, Arcadia Resident Based on your wishes, a draft agreement, computations of the payout, the amount of the anticipated income tax deduction and other disclosures will be prepared using a software package which includes payout rates of the American Council on Gift Annuities. You will be asked to review the draft documents and to discuss them with your financial and tax advisors and legal counsel. If the draft documents and computations are acceptable to you, final copies will be prepared for your signature and The Foundation’s signature. You will then be asked to transfer cash or any asset that can be readily valued and liquidated to The Arcadia Foundation. A contribution for a gift annuity is irrevocable. The gift date is the date when you actually transfer assets. Assets, other than cash, or readily marketable securities must be approved by the Board of Directors of The Foundation. The Foundation will then make monthly or quarterly payments to you for the remainder of your life (assuming you are the beneficiary). Often, married residents have initiated charitable gift annuities based on both of their lives. The Foundation will provide information on you income tax deduction related to your gift upon signing of the contract, as well as information concerning payments made to you each year thereafter. The Arcadia Foundation Charitable Gift Annuity Rates for 2016 One Life: Age: Rate: 65 5.3% 70 5.7% 75 6.3% 80 7.1% 85 8.1% 90+ 9.5% To determine the amount of the payments an individual will receive, multiply the rate shown for the person’s age by the value of the property used to create the annuity. For example, an 80-year-old establishing a $100,000 gift annuity receives 7.1% or $7,100 annually for life. 19 We invite you to consider a gift to The Arcadia Foundation. A client with Na Pu’uawai enjoys a field trip to Kaunakakai Wharf and fresh papio for dinner. Na Pu’uwai is a Native Hawaiian health care organization on Moloka’i and Lana’i for which Arcadia Elder Services provides consulting services. Since its inception in 1998, The Arcadia Foundation has successfully nurtured the wonderful gifts it has been privileged to receive. The Arcadia Foundation’s great strength is based on the devoted donors who have shared all or a portion of their treasure with The Foundation and, who have believed in The Foundation’s mission of great caring, as well as its dogged determination to serve our kupuna in many ways. The Arcadia Foundation places a great premium and daily emphasis on its stewardship responsibilities by cultivating, growing, and wisely shepherding The Foundation’s assets. The privilege of growing old is a special gift which is also accompanied by great responsibility. In this regard, many wise seniors have searched for an 20 entity which embraces and enhances the privilege of growing old. The Arcadia Foundation and its family of companies strive to provide and nurture a fulfilling relationship with those seniors. As you review this annual report, know that The Foundation and the Arcadia Family of Companies are governed by our core values which guide us daily in our work and in all that we do. We will: Be humble, be understanding, be gentle, be just, be merciful, be honest, be peaceful, be faithful. These words are the bedrock of The Arcadia Foundation and its stewardship of the treasure entrusted to its care and mission and vision.