Homelessness Handbook - Wychavon District Council

Homelessness
handbook
Evesham and
surrounding areas
Introduction
Accommodation
If you are in Evesham or
the surrounding area and
you are homeless, face
the risk of homelessness
or worried about being
made homeless, then you
may find this information
handbook useful.
St Pauls Hostel
This guide provides an
overview of the range of
potential provision available
in and around Evesham to
meet the accommodation
and other support needs
of those that are homeless,
or are likely to become
homeless.
Night Assessment Centre
You will find information on
who to talk to about trying
to find accommodation,
health issues involved with
homelessness and other
more general support
available.
For those who are migrant
or seasonal workers
there is also a section on
additional support available
specifically for you.
Direct access hostel. 46 bed spaces including 40
male and 6 female. Referrals are either made direct
to hostel or via Worcestershire LinkUp.
St Pauls Hostel, Hillborough, Tallow Hill,
Worcester, WR5 1DB
Tel: 01905 723729
www.stpaulshostel.co.uk
Managed by St Pauls Hostel in partnership with
Worcester YMCA. Open during coldest months of
the year. Providing shelter and support to people
who would otherwise sleep on the streets.
For further information visit www.stpaulshostel.co.uk.
Worcestershire Homeless Intervention
Team (WHIT)
WHIT engage directly with rough sleepers to
provide support and advice on routes into
accommodation. The team have a remit to provide
a service across the County. Referrals for service
are made through LinkUp
Tel: 0844 346 0014 or 01905 739395
Email: [email protected]
Worcestershire LinkUp
Single point of contact for clients and services
looking for accommodation or support for single
homeless people.
Tel: 0844 346 0014
[email protected]
www.stpaulshostel.co.uk
2
SHINE Floating Support
Stonham Services
Shine is a floating support service for
young people aged 16–25. We provide
advice and support, giving young
people the confidence to take control of
their lives. The main goal is to help find
permanent accommodation, and give
them the life skills they need to lead full
and independent lives.
Substance misuse support service,
offender support service, homelessness
prevention services, mental health
support, women and domestic violence
support, young people’s services.
Rooftop Housing Group, 70 High Street,
Evesham, Worcestershire, WR11 4YD.
Stonham, 98c Blackpole Trading Estate West,
Worcester, WR3 8TJ.
Tel: 01905 756277
www.homegroup.org.uk/stonham
Tel: 01386 420800
www.rooftopgroup.org
Shelter - Housing Advice
Helpline Homelessness
Citizens Advice Bureau
You don’t have to be living on the street
to be homeless. You may be legally
classed as homeless if you are sleeping
on a friend’s sofa, staying in a hostel, or
suffering from overcrowding or other bad
conditions.
Advice and information on a range of
issues, including, housing, benefits,
consumer, employment, money and debt.
Tel: 0808 800 4444
www.england.shelter.org.uk
Tel: 0844 4111 303
www.cabwhabac.org.uk
South Worcestershire Nightstop
Emergency short-term overnight
accommodation home homeless young
people aged 16-25.
Worcester
The Hopmarket, The Forgate,
Worcester, WR1 1DL.
Evesham
13 Port Street, Evesham, Worcestershire.
Tel: 01386 712101
Email: [email protected]
www.wychavon.cab.org.uk
Elgar Housing Association, Partnership House,
Grovewood Road, Malvern, Worcestershire
WR14 1GD.
Tel: 01684 579349
www.depaulnightstopuk.org
3
YMCA
The Bubble Project
Foyer and hostel accommodation for
people who find themselves homeless or
at risk of being homelessness. Helping
young people build a future. Support for
the people and organisations of Evesham.
Support for under 18’s who are worried
about becoming homeless.
Worcester Henwick Road,
Worcester, WR2 5NS.
Tel: 01905 423197
www.ymcaworcester.org.uk
[email protected]
Redditch Church Hill Centre,
Loxley Close, Redditch, B98 9JG.
Tel: 01527 61643
www.housing.ymca.org.uk
[email protected]
YMCA, Henwick Road, Worcester, WR2 5NS.
Tel: 01905 423197
www.ymcaworcester.org.uk
Wychavon District Council
Housing Department
For advice on preventing homelessness
and housing advice.
Civic Centre, Queen Elizabeth Drive, Pershore,
Worcester, WR10 1PT.
Tel: 01386 565020
www.wychavon.gov.uk
Maggs Day Centre
A direct access day centre with food,
shelter, support, washing/bathing facilities
and laundry facilities.
St Albans, Deansway, Worcester, WR1 2JD.
Tel: 01905 25027
www.maggsdaycentre.co.uk
[email protected]
4
Health
Waterside Mental Health
Day Hospital
Evesham Community Hospital, Waterside,
Evesham, Worcestershire, WR11 1JT.
Tel: 01386 502510
www.nhs.uk
NHS
Worcestershire
Substance Misuse
Work with individuals where alcohol
misuse contributes to continued
homelessness. Provides a link between
homeless services and treatment services.
Harm reduction advice.
Link Worker, St Paul’s Hostel,
Hillborough,Tallow Hill, Worcester, WR5 1DB.
Tel: 01905 723732
www.stpaulshostel.co.uk
Evesham and Pershore Mind
For better mental health.
Wallace House Community Centre, Oat
Street,Evesham, Worcestershire, WR11 4PJ.
Tel: 01386 429 454
[email protected]
Pathways to Recovery
Pathways to Recovery is an integrated
and comprehensive substance misuse
programme for adults and young people.
23 Vine Street, Evesham,
Worcestershire, WR11 4RL.
Tel: 01386 444380
www.cri.org.uk
Recovery Cafe
A cafe and support network run solely by
service users for individuals who are in
recovery from substance dependency.
Thursday 4-7pm.
Evesham Methodist Church,
71 Bridge Street, Evesham
[email protected]
Rethink
For people living with mental illness.
28a Avenue Road, Malvern,
Worcestershire, WR14 3BG.
Tel: 01684 573335
www.rethink.org
5
General support
Evesham Minor Injuries Unit
Job Centre Plus
Located in the The Larkin Building
adjacent to the main hospital entrance.
24 hour nurse led service (no
appointment necessary) for the treatment
of soft tissue injuries, minor wounds/
burns, fractures, minor eye/ENT
problems and provision of emergency
contraception.
Information and advice on jobs and
training, childcare and benefits.
Evesham Community Contact Centre,
Abbey Road, Evesham, Worcestershire,
WR11 4SA.
Tel: 01386 504200
www.jobcentreplus.gov.uk
X-Ray facilities are generally available
9.00-12.30 & 13.30-16.30 daily excluding
weekends and bank holidays. Evesham Connexions
The team comprises of nurse
practitioners in the assessment and
treatment of minor injuries. In cases
were the patients presenting problem
is beyond their scope of practise it may
be necessary to make a referral to the
GP service, A&E, or other health care
professional.
Information and advice for young people
on 0800 800 13219.
Worcestershire Hub, Evesham Community
Contact Centre, Abbey Road,
Evesham, WR11 4SB.
Tel: 01905 738948
www.connexions-hw.org.uk
Tel: 01386 502388
NHS
Worcestershire
6
Caring Hands in the Vale
All Saints Church
Providing a variety of resources for people
in need in the Vale of Evesham
Shower facilities and other resources
available by arrangement – please
telephone first - available weekday
mornings only.
•D
rop in diner providing hot meals Mon-Weds 12-1.45pm.
•F
ood parcels, toiletry packs and other
resources available by referral
• Internet access by arrangement
•S
upport with Home Choice Plus
Applications
• Referral agent for Roundabout
Church House, Market Place, Evesham,
Worcestershire, WR11 4RW.
Tel: 01386 442213
www.eveshamparish.com
Vale of Evesham Christian Centre, Bewdley
Street, Evesham, Worcestershire.
Tel: 01386 765946 / 07721559387
[email protected]
www.eveshamchristiancentre.co.uk
The Salvation Army
Evesham Corps, The Leys, Evesham,
Worcestershire, WR11 3AR.
01386 45806
www.salvationarmy.org.uk
Evesham Library
Internet access.
Oat Street, Evesham, Worcestershire,
WR11 4PJ.
Tel: 01905 822722
www.worcestershire.gov.uk
Evesham Community
Contact Centre
One stop shop for benefits information,
housing information, free internet access,
job centre plus.
Abbey Road, Evesham, Worcestershire,
WR11 4SA.
Tel: 01386 443322
www.wychavon.gov.uk
7
Additional support
Roundabout
Furniture Re-use Charity
7a Blackminster Business Park,
Blackminster, Evesham, Worcestershire,
WR11 7RE.
Tel: 01386 833030
www.roundaboutevesham.org.uk
Available to Migrant and
Seasonal Workers
If you are a migrant or seasonal worker
from eastern Europe, working in Evesham
and the surrounding area, you too may
find this information booklet useful as
it also contains details of a number of
organisations that may be of specific help
to you.
MIRA
John Martin’s Charity
Supporting local public services and
improving integration in Worcestershire
• Emergency support in crisis
• Supporting schools
• English language classes
• Translation and Interpreting
•S
upporting employers, migrant workers
and migrant entrepreneurs
• Providing community based activities
Support for the people and organisations of Evesham.
Worcestershire MIRA Project Coordinator
Tomasz Piotrowski
16 Queens Road, Evesham,
Worcestershire, WR11 4JN
Wychavon District Council, Queen Elizabeth
Drive, Pershore, WR10 1PT.
T: 01386 765440
www.johnmartins.org.uk
Tel: 01386 565282
Mob: 07770 867910
[email protected]
www.worcestershirepartnership.org.uk
8
Polish Community Association
Chairman - Sebastian Nitkowski
Tel: 07856063642
Social Welfare Officer
Patryk Dolega
Tel: 07760995219
www.evesham.pl is a local online portal
for Polish and other migrant communities
in Evesham. Contact [email protected]
for further information.
BARKA UK
Specialist charity supporting central and
eastern European migrants who are facing
severe social and economic difficulties.
For advice in Polish, Russian and English
call the national information line.
Tel: 0800 171 2926
barkauk.org
Help Centre Worcestershire
Eastern European Substance Misuse
Support Group. Meetings in Polish once a
week in Evesham on Thursdays
6:30pm-8:30pm and twice a week in
Worcester: Tuesdays 7pm-9pm and
Fridays 4:30pm-6:30pm. Centre offers
support for individuals struggling with
addictions and their families.
Alcohol abuse, Drugs, Gambling
Wallace House Community Centre, Oat Street,
Evesham, Worcestershire, WR11 4PJ
For more information contact:
[email protected]
Tel: 07523216505
www.piekarczyk.co.uk
Central and Eastern European
(A10) Embassies and
Consulates in the UK
Emergency contacts
Bulgaria
Tel: +44 20 7581 3144, +44 20 75849400
[email protected]
Czech Republic
Tel: +44 7769682442
Email: [email protected]
Estonia
Tel: 44 (0) 20 78 38 53 88
Email: mailto:[email protected]
9
Other useful contacts
Hungary
Tel: (00 44) (20) 7235 5218
Email: [email protected]
Latvia
Tel: +44 (0) 20 731 200 40
Email: [email protected]
Lithuania
Tel: + 44 37052362444
Email: [email protected]
West Mercia Police
Tel: 101 (in an emergency ring 999)
South Worcestershire Hate
Incident Partnership
Tel: 01905 765945
National Domestic Abuse
Helpline
Tel: 0808 2000 247
Poland
Tel: 0207 2913 900, 0207 2913 934
Email: [email protected] or
[email protected]
West Mercia Women’s Aid
Romania
South Worcestershire Victim
Support
Tel: +44 (0) 20 7602 9833
Email: [email protected]
24 hour Helpline
Tel: 0800 980 3331
Tel: 01905 28252
Slovakia
Tel: 0044 / 207 313 6470
Email: [email protected]
Worcestershire Drug and
Alcohol Action Team
Slovenia
Tel: 01905 766736
www.worcestershire-daat.org.uk
Tel: +44 20 7227 9711 Email: [email protected] FRANK
(Upfront information and advice
for young people about drugs)
www.talktofrank.com
Tel: 0800 77 66 00
Age UK
Evesham/Pershore Tel: 01386 422700
Droitwich Tel: 01905 772126
10
Citizens Advice Bureau Adviceline
08444 111 303
Mr. J A J Serenyi & Mr. P W Airdrie
63 Port Street, Evesham WR11 6AF
Tel: 01386 446693
GP Surgeries in Evesham
Mr Ebrahim & Mr Wadee
The Riverside Surgery
Waterside, Evesham WR11 1JP.
Tel: 01386 444400
DeMontfort Medical Centre
Burford Road, Evesham WR11 3HD
Tel: 01386 443333
Abbey Medical Practice
Evesham Medical Centre, Abbey Lane,
Evesham WR11 4BS.
Tel: 01386 761111
Merstow Green Medical Practice
47c Port Street, Evesham WR11 3AE
Tel: 01386 761909
J R Jones and Associates
102 High Street, Evesham WR11 4EU
Tel: 01386 41569
Evesham Dental Health Team
16 Broadway Road, Evesham, WR11 1BG.
Tel: 01386 422833
Dental Access Centre
Evesham, Waterside, Evesham WR11 1JT
Tel: 01386 502453
Evesham Medical Centre, Abbey Lane,
Evesham WR11 4BS.
Tel: 01386 765600
Barn Close Surgery
Wychavon Community
Safety Team
38-40 High Street, Broadway WR12 7DT.
Tel: 01386 853 651
Community Safety Manager
David Hemming Tel: 01386 565301
[email protected]
NHS Dentists
Westwood, Westwood and Farrell,
11 Vine Street, Evesham WR11 4RE.
Tel: 01386 446040/446007
Community Neighbourhood Wardens
Frances Haley (Evesham)
Tel: 07786 335125
Mr. P J James, Evesham Health Centre
Merstow Green, Evesham WR11 4BS
Tel: 01386 502308
Trevor Clark (Droitwich/Pershore)
Tel: 07900 162322
11
This handbook is an initiative by
Evesham Homeless Partnership.
If you would like copies of the
handbook, further information,
or would like your group or
organisation to be included in future
handbook updates please contact
Diane Bennett on 07721 559387
Supported by
Evesham Justice and Equality Network,
the Polish Community Association and...
WYCHAVON
07.12