Issue 6 - Irish Food
Transcription
Issue 6 - Irish Food
Issue 6 2012 Kerry’s innovative investment New Swiss chapter for CIBC Pure protein from Glanbia Alltech begins distilling in Ireland Supply chain dynamics FOCUS ON BRANDING BRANDING VS PRIVATE LABEL BORD BIA’S BRAND FORUM BRAND NEW SERVICE FROM DAWN FARMS THE GOLD STANDARD IN SEAFOOD BRAND LEADERS ON THE GLOBAL STAGE LOYAL CUSTOMER IF Issue 6.indd 1 www.irishfoodmagazine.com 16/11/2012 15:33:45 IF Issue 6.indd 2 DawnFarm 210x280 page.indd 1 16/11/2012 14:40:56 06/11/2012 11:19:09 Issue 6 2012 Editorial Kerry Group’s announcement to establish a new Global Technology and Innovation Centre in Ireland – described by the Government as the most significant investment in the Irish food industry – is yet another positive news story emerging from Ireland’s agrifood sector. The move will see Kerry invest €100 million in the new campus, which will serve as a key focal point for Kerry’s activities, providing customers with access to the Group’s technologies, scientific research, innovation and applications expertise across food, beverage and pharmaceutical markets. Meanwhile, Glanbia has also announced investment in its whey protein production plant in response, it says, to fast-growing customer demand for what is described as the purest and most digestible form of dairy protein available. And Carbery Group has recently formed a 50/50 whey processing joint venture with one of South America’s leading food companies, BRF Brasil Foods. These developments signal the Irish dairy industry’s commitment to growth, and the abolishment of quota post 2015 will create much opportunity for the industry as a whole. Beyond dairy, there is also good news for Irish beef with a new Swiss Chapter of Bord Bia’s Chefs’ Irish Beef Club recently launched and Irish beef chosen to feature in the prestigious Bocuse d’Or competition next year. Turn to page 18 for more details. Our focus section in this edition of Irishfood examines the issue of branding - turn to pages 21-36. Here, readers will find: debate in relation to private label and branding; insight into consumer loyalty to Irish brands; profiles of some of Ireland’s leading brands on the global stage; and details of Bord Bia’s Brand Forum initiative for client companies. Finally, Irishfood offers readers the latest news from the industry, an update on trends affecting supply chain dynamics, and an exclusive interview with Valeo’s export manager on the company’s strategic aim to grow its brand presence in overseas markets. Miriam Atkins Editor Issue 6 2012 11:19:09 IF Issue 6.indd 3 3 16/11/2012 15:40:46 Contents www.irishfoodmagazine.com 6 NEWS Glanbia wins global sustainability award 8 Alltech begins distilling in Carlow 10 Mallon Foods does it again! 12 LEAD: KERRY The establishment of a new Global Technology and Innovation Centre by Kerry Group in Ireland has marked an exciting step forward not only for the Kerry Group, but also for Ireland’s food industry as a whole Editor: Miriam Atkins Reporters: Oonagh O’Mahony, Donal Nugent Design: Ciarán Brougham, Martin Whelan, Barry Sheehan Production: Niall O’Brien, Michael Ryan Deputy Chief Executive: Rebecca Markey Advertising Executive: John Sheehan Accounts: Tricia Murtagh Administration: Lynda Gray Chief Executive: David Markey Copyright IFP Media 2012. No part of this publication may be reproduced in any material form without the express written permission of the publishers. Published by: IFP Media, 31 Deansgrange Road, Blackrock, County Dublin, Republic of Ireland. T: +353-1-289 3305 F: +353-1-289 6406 E: [email protected] www.ifpmedia.com www.irishfoodmagazine.com 14 POISED FOR GROWTH Following the acquisition of Jacob Frutfield in November last year, Valeo Foods has extended its portfolio to become a leading player in Ireland’s FMCG sector. With a host of established Irish brands, the company is keen to develop more business in export markets 16 PURE PROTEIN FROM GLANBIA With the latest €21 million investment in its whey protein production plant at Ballyragget, in County Kilkenny, Glanbia is now an undisputed leader in the manufacture of Whey Protein Isolate. 4 IF Issue 6.indd 4 Issue 6 2012 16/11/2012 15:51:42 Contents 26 Brand leaders IRISH FOOD profiles some of Ireland’s leading international brands. 30 The gold standard 21 Branding Irish seafood exports to China have increased by 80 per cent since 2011. On the back of this success, two Irish seafood companies are joining forces to take advantage of the opportunities in this growing market to launch a new seafood brand in China. 32 Brand new service 18 Part of the club The inaugural meeting of Chefs’ Irish Beef Club in Switzerland took place in Zurich in October. The event marked a new phase in the Club’s progress, further strengthening Ireland’s position in key export markets as a leading supplier of quality beef. This year cooked meat ingredient company, Dawn Farm Foods, has created two new sub-brands to bring clarity to the value-added services that the company offers. 34Loyal customer Heritage, price, identification and economic recovery – these four points are key to retaining and growing consumer loyalty to Irish brands, according to a report published by Bord Bia. 36The real deal 22 Branding vs private label As a result of the global economic slowdown, more and more consumers are turning to private label purchasing. However, it seems they are not willing to abandon brands completely. Authenticity and trust are at the heart of any strong brand within the food sector today. Steve Payne and Oisín Hurst of leading international branding agency, The Brand Union, talk to IRISH FOOD about the importance of imparting a true and credible message to your consumer 38 Recipes 40 Supply chain dynamics new report from on the changing dynamics of Asupply and demand highlights sustainability and adaptability as key areas of importance for those operating within the food sector. 24 The Brand Forum Forum was established by Bord Bia Thein 2001Brandin collaboration with senior industry players and now has in excess of 120 active member companies. 42 Spotlight on...Dee’s Eat Well, Be Happy Dee’s Eat Well, Be Happy offers an innovative healthy range of ‘Real Meals’, Quinoa Pots and wholefood burgers. Issue 56 2012 IF Issue 6.indd 5 5 16/11/2012 14:41:32 news Poultry and egg industry remains resilient Over 200 representatives from the Irish poultry and egg sector gathered in Monaghan recently for Bord Bia’s sixth biennial Poultry and Egg Conference. Delegates heard that despite the recent difficult trading years, egg sales increased by 7 per cent to €87 million in 2012, while the value of chicken sales remained steady at €180 million. In Ireland, consumption of poultry meat accounts for 33 per cent of total meat consumed and at 25.7 kg per capita per annum, Ireland represents one of the highest levels of consumption across Europe. Irish shoppers currently spend €85 million per year on eggs (165 eggs per capita each year) with 54 per cent buying eggs every week, an increase of 11 per cent on last year. Despite the increased sales, the outlook for the sector is challenging for the remainder of 2012 and into next year mainly due to high feed costs. While the poultry sector is generally less affected than other primary sectors by the economic recession, the increase in feed costs has had an impact. Speaking at the event Aidan Cotter, Chief Executive, Bord Bia said: “Many changes have taken place across the industry in recent times, from a changeover to the new laying hen welfare standards to the dramatic rise in input costs. However, this sector is possibly the most dynamic in terms of evolving and meeting the challenges it faces today.” David Owens, Bord Bia’s Poultry Sector Manager, outlined Bord Bia’s plans to intensify TV and marketing promotions throughout 2013 to assist the sector at this turbulent time. “With almost 95 per cent of all poultry and egg producer members of the Bord Bia Quality Assurance Scheme, a strong and resilient home market is critically important for the success of the industry. Since 2006, consumer awareness of Bord Bia’s Quality Mark has grown from 62 per cent to over 90% this year. We will continue to work with all members of the industry to promote Bord Bia Quality Assured poultry and egg products and over the coming weeks, we will be promoting the vast range of Quality Mark produce to increase awareness and purchase frequency during the Christmas season.” 6 IF Issue 6.indd 6 www.irishfoodmagazine.com Glanbia wins global sustainability award pictured (left to right) receiving the award are: audrey o’ shea, Carbon and sustainability manager, glanbia; martin Tynan, general manager, glanbia virginia; darran messem, managing director of Certification, Carbon Trust; and danny mulryan, environmental services manager, glanbia. Glanbia Dairy Ingredients Ireland was presented with the global award for ‘Best in Relative Carbon Reduction (2011-12)’ at the recent annual Carbon Trust Standard Bearers Conference in London. The awards celebrate organisations that have undergone independent assessment to prove that they have cut their own carbon emissions and have the necessary programmes in place to continue reducing. Speaking after the announcement of the award, Jim Bergin, CEO, Glanbia Dairy Ingredients said: “Glanbia is hugely committed to sustainable production. We believe that carbon reduction makes economic and environmental sense but it also sends a clear signal to our customers that we are committed to sustainable indigenous food production. We export 85 per cent of what we produce to recognised brands around the world. Our achievements help to support our customers’ goals in reducing the overall carbon footprint of their brands and this is a very important differentiator in the market place. Achieving the Carbon Trust Standard and receiving special recognition from the Carbon Trust is a great honour.” Sustainability complements operational efficiency and low cost manufacturing. With the abolition of the EU quota system, Glanbia Dairy Ingredients Ireland expects to see an increase in milk production of 60 per cent by 2020. The company’s plans for growth include a proposed new €150 million greenfield development in Belview, Co. Kilkenny, which will allow Glanbia design a stateof-the-art facility to be built using best in class environmental and sustainability systems. Darran Messem, Managing Director of Certification, Carbon Trust said: “Glanbia’s achievement demonstrates that growth can be decoupled from carbon and you can grow a business without proportionally increasing carbon emissions. This award demonstrates Glanbia’s commitment to reducing its impact on the environment, lowering its costs and meeting customer demand for lower carbon products. We believe this is a very significant achievement and as such would like to give special recognition to Glanbia with this award.” In January, Glanbia Dairy Ingredients facility in Virginia became the first Irish dairy company to achieve the prestigious ‘Carbon Trust Standard’, a globally recognised certification for organisations that have measured, managed and reduced their carbon footprint, and committed to making further reductions year on year. It followed a concerted effort by management and staff in Glanbia’s Virginia facility that resulted in an 8.5 per cent reduction in carbon emissions relative to plant output over the previous three years. Glanbia’s plant in Ballyragget, Co. Kilkenny, the largest integrated dairy facility in Europe, received the ‘Carbon Trust Standard’ in May having passed the audit process with a 23 per cent reduction relative to turnover in carbon emissions over the last three years. Glanbia has also extended its own sustainability programme to the farm gate through the roll out of the ‘On Farm Sustainability Programme’ which all 4,500 Glanbia milk suppliers will participate in. Issue 6 2012 16/11/2012 14:41:37 ABP Ire Ireland Ireland Setting Setting Standards Standards in beef in beef !&$ ! # !& $ ! # "! ## ! %' "! ## !%! %## ! %' !## !%! %## !## www.abpfoodgroup.com www.abpfoodgroup.com Setting Standards Setting Standards IF Issue 6.indd 7 ABP Ireland 210x280 page.indd 1 ABP Ireland Part of ABP Food Group ABP Ireland Part of ABP Food Group T. +353 (0) 41 6850 200 E. [email protected] T. +353 (0) 41 6850 200 www.abpfoodgroup.com E. [email protected] www.abpfoodgroup.com 16/11/2012 14:41:38 21/09/2012 15:15:19 news www.irishfoodmagazine.com Alltech begins distilling in Carlow Glenisk and Gorta partner in Kenya A new partnership to develop a dairy processing plant in Kenya’s Rift Valley has been agreed between non-governmental development agency Gorta and Irish dairy processor Glenisk. The new dairy processing facility, financially supported by Gorta, will use Glenisk expertise in creating employment and developing skills in the region. The partnership will see Gorta and Glenisk working with farmers to build and develop small farm businesses. The aim is that the small farms would supply a regular delivery of quality milk for processing, resulting in a much improved income for local families. The community in Keringet, Kenya, has already been involved with Gorta in a programme of social and business development that aims to establish sustainable social enterprise in the region. The first new business initiative was a yogurt-making facility, and production has already started on a small scale. According to Gorta chief executive Brian Hanratty: “Gorta has always encouraged business involvement in Africa and is delighted that a hugely successful company like Glenisk has agreed to invest its business development skills, processing experience and advice in this initiative. It will give the people in Keringet [Kenya] an opportunity to create a sustainable social enterprise that will have knock-on effects for the entire community.” 8 IF Issue 6.indd 8 (From left to right) mark Coffman from alltech in the united states; seamus o’hara from Carlow Brewing Company; and Jack o’shea from alltech Ireland, stand at the spirit still. Alltech’s craft distillery has finally been installed at its location in Carlow Brewing Copmany, Bagenalstown, Co. Carlow. The Vendome pot stills, flown all the way from Lexington, Kentucky, are now ready to be commissioned, meaning that they are ready to receive the first batch of what, in three years, will become Alltech’s first Irish whiskey, distilled in Ireland. “Our whiskey is 100 per cent malt, made with only two other ingredients, water and distiller’s yeast. As yeast technology forms a large part of our core business, we have developed our own distiller’s yeast to use in the whiskey-making process,” said Dr Pearse Lyons, president and founder of Alltech. “Once the distillation process has finished, the whiskey will then be aged for three years in barrels from The Lexington Brewing and Distilling Company in Lexington, Kentucky, USA, home to Alltech’s other spirit, the award-winning Town Branch Bourbon. This way we will keep the Kentucky-Ireland connection alive.” Founded by Irishman, Dr Pearse Lyons, Alltech is a global animal health and nutrition company with 32 years’ experience in developing natural products that are scientifically proven to enhance animal health and performance. With 2,800 employees in 128 countries, the company has developed a strong regional presence in Europe, North America, Latin America, the Middle-East, Africa and Asia. Issue 6 2012 16/11/2012 14:41:41 News ‘Chef of the century’ joins Irish club Bord Bia has proudly welcomed the 3 star Michelin chef, Paul Bocuse as an honorary member of the Chefs’ Irish Beef Club, a significant endorsement for Irish beef, in advance of the Bocuse d’Or World Cuisine Competition in Lyon next January. Proprietor of establishments from Lyon to Tokyo to Florida, employing a staff of 700 and generating a turnover of €100 million, Paul Bocuse is acclaimed as ‘Chef of the Century’ by his peers. Irish beef was recently selected as a key ingredient for the Bocuse d’Or, the world-renowned culinary competition, following a rigorous process, based on its Pictured (from left) are: Bernadette Byrne, Bord Bia Paris; Jean-Paul Jeunet, 2 star Michelin chef from the Jura region and President of the French chapter of the Chefs’ Irish Beef Club; Paul Bocuse; Ambassador Paul Kavanagh; Christian Têtedoie, 1 star Michelin chef in Lyon and President of the Maitre Cuisiniers de France; and Noreen Lanigan, Manager, Bord Bia Paris. grass-fed nature meaning the product is of a high quality in terms of tenderness, taste and texture. The Bocuse d’Or was pioneered and named after Paul Bocuse, in order to broaden the public’s understanding of the extraordinary dedication, practice and precision required to execute the finest cuisine. The Chefs’ Irish Beef Club unites European Michelin starred chefs from France, the Netherlands, the UK, Germany, Belgium, and Switzerland, who work predominantly with prime Irish beef. History in the baking since 1835. Truly authentic brands will stand the test of time. “The brand’s market share is increasing by recognising our history whilst looking forward to the future.” Michelle Griffin, Marketing Manager, Johnston Mooney & O’Brien The Brand Union Dublin thebrandunion.ie +353 (0)1 613 1650 Issue 6 2012 IF Issue 6.indd 9 9 16/11/2012 15:41:54 news www.irishfoodmagazine.com Mallon Foods does it again! Value still dominant in foodservice At a recent Foodservice Seminar organised by Bord Bia – Irish Food Board, delegates heard that for the first time in three years players can plan ahead with some sense of market stability as a sense of certainty returns to the market. Speaking at the event, Bord Bia’s Foodservice Specialist, Maureen Gahan said: “Despite a period of sharp decline, foodservice in Ireland offers major opportunities for suppliers offering innovative products and solutions to meet changing consumer needs. In certain channels, such as ‘on the go’, casual dining and Quick Service Restaurants, there are clear green shoots emerging as consumers trade down to lower cost eating out options. These channels will drive the market revival.” Bord Bia also launched its Irish Foodservice Market Directory 2012 at the event. Addressing delegates, Ms. Gahan commented: “There are some interesting trends and drivers emerging from the 100 in-depth telephone interviews undertaken as part of the directory compilation. Value is still dominant and almost all interviewees referenced the ongoing consumer interest in meal deals, early birds and special promotions. Real opportunities exist for producers engaging in lean, efficient production and delivering foodservice specific innovation. It was encouraging to note that the drive to source Irish and regional food featured stronger than ever with the message from operators and distributors to Irish food manufacturers being to ‘tell the provenance story’. This is what their restaurant customers, and ultimately the end consumer is looking for”. 10 IF Issue 6.indd 10 Mallon Foods, the award-winning producer of premium Irish pork products, has been awarded two more starstudded accolades at the prestigious Commanderie des Fins Goustiers du Duché d’Alençon Championship, 2012. The Monaghan-based food firm received the awards of ‘Champion of Ireland for Creative Sausage’; and ‘Diploma in recognition of a Grilled Sausage’ when the 2012 winners were announced by The Commanderie des Fins Goustiers de Duche Alencon - Europe’s premier awarding body for producers of sausages and white pudding. These most recent accolades have made Mallon’s the most decorated, award-winning sausage company in Ireland. Speaking after the announcement, Managing Director of Mallon Foods, Paddy Mallon (pictured above), said that he was thrilled to have beaten such stiff, international competition and honoured that Mallon’s offerings have been acknowledged by experts within the food industry as some of the best pork products available. “We are truly honoured to have been awarded with prizes from the Commanderie des Fins Goustiers de Duche Alencon for the third year in a row and delighted to have beaten such strong opposition from our fellow sausage makers. These awards are the ‘Olympics’ for producers of pork sausages, so to achieve two more accolades from such a renowned and respected institution is testament to our unwavering commitment to the production of first-class pork products and a wonderful acknowledgement by the industry.” Earlier this year, Mallon’s was conferred with one of the world’s most prestigious food honours following its win in the Grand Prix d’Excellence 2011 for the best European grilled sausage, in addition to being named Champion of Ireland in the European creative or ‘personalised’ sausage category that same year. This most recent recognition by the food industry only adds to Mallon’s ever-growing list of achievements which now stands at over 100 awards at both an Irish and European level after the Monaghan food company was named as the only Irish Branded Sausage Producer to win at the Great Taste Awards earlier this year. Issue 6 2012 16/11/2012 14:41:46 News Carbery Group and BRF Brasil Foods announce joint venture Carbery – a major international food ingredients, flavours and cheese manufacturer headquartered in Ireland – has announced the formation of a 50/50 whey processing joint venture with one of South America’s leading food companies BRF Brasil Foods. The venture, which involves a shared investment of $50 million, will use Carbery’s innovative technology to process whey generated at Brasil Food’s cheese-making operations in one of the foremost milk producing regions in Brazil. BRF, which employs around 115,000 people and has an annual turnover of US$13.7 billion, is the second largest collector of milk in Brazil. Together with significant pork and poultry operations, the company has 14 dairy processing sites in Brazil together with one in Argentina and processes in excess of 1.6 billion litres of milk per annum. The company’s product portfolio includes cheese, UHT milks and fresh dairy products marketed under the Batavo and Elege brands. Dan MacSweeney, CEO of Carbery Group, in welcoming the joint venture, said: “This joint venture with one of Brazil’s leading food companies further enhances our footprint in the vast agri-food business in South America. Carbery’s capability to produce high quality whey protein ingredients in the country will strengthen our offerings to the leading nutritional brands there, and ensure we are positioned for further growth in a dynamic and growing economic region. Furthermore, by growing our presence in emerging markets like this, Carbery is adding value to its core business in Ballineen, Ireland, and our other international facilities, in a steady and planned way, while demonstrating our ability to compete and succeed in world markets, using world-class process technology. Our R&D capabilities here in Ireland are crucial to our offering, and we are truly confident of further growth and development opportunities into the future.” Jose Antonio Fay, CEO BRF commented: “There are many synergies between our two companies and we are delighted to partner with Carbery Group on this joint venture initiative. They are renowned for their service and technological capability, putting their customers at the centre of projects large and small, and offering worldclass quality and innovation. We were also impressed with their proven success on an international scale, and look forward to working with them.” Carbery, with a turnover of €257 million (2011), employs over 500 people globally and is a leading player in the manufacture of whey based ingredients internationally, brought about by significant investment in research and development, principally at its centre of excellence for nutrition in Ireland. The outputs of this long term R&D programme has led to the development of a range of advanced dairy based nutritional ingredients which are supplied to many of the world’s leading international food and drink companies. Many leading consumer brands in baby food, sports and performance nutrition, together with foods such as yoghurts and bakery products, contain Carbery proteins, which are recognised globally for their high quality and efficacy. The new operation will house a state-of-the-art manufacturing plant to produce added value nutritional ingredients sourced from whey. The construction of the processing facility is planned to commence immediately and it will be commissioned in 2014. Issue 6 2012 IF Issue 6.indd 11 11 16/11/2012 14:41:50 lead www.irishfoodmagazine.com The next step for Kerry pictured are stan mcCarthy, Ceo Kery group and simon Coveney Td, minister for agriculture, Food and the marine. The esTaBlIshmenT oF a new gloBal TeChnology and InnovaTIon CenTre By Kerry group In Ireland has marKed an eXCITIng sTep Forward, noT only The Kerry group, BuT also For Ireland’s Food IndusTry as a whole 12 IF Issue 6.indd 12 the lAteSt newS FroM Kerry group has been described by the Government as the most significant investment ever in the Irish agri-food industry. Kerry Group, the global ingredients & flavours and consumer foods group, has announced the establishment of a €100m industryleading Kerry Global Technology and Innovation Centre in Ireland to serve the Group’s global and regional customers in the EMEA region. Kerry is now the largest player in the ingredients and flavours market, with 150 manufacturing facilities worldwide and with sales to 140 countries. Minister for Agriculture, Food and the Marine, Simon Coveney, said: “This is a phenomenal announcement and is perhaps the most significant investment ever in the Irish agri-food industry. Not only is this an announcement of high-end jobs, but it is proof that the agri-food sector can be central to rebuilding the Irish economy. Kerry Group is Ireland’s largest agri-food and food innovation company. They employ 24,000 people around the world. This investment is a statement of confidence in the Irish economy and in the quality of Irish food science graduates to deliver food innovation in the most modern facility of its type on the planet. The agri-food and food innovation sector will continue to provide positivity and optimism in the Irish economy. The leadership that Kerry have shown with this project is testament to their commitment to this country. “I visited the giant Kerry food innovation and development centre in Beloit, north of Chicago earlier this year and it was very clear to me then that the establishment of such an operation in Ireland would be a perfect fit for Ireland and where we are heading with the agri-food sector.” The new flagship global technology and customer innovation centre will serve as a key focal point for Kerry’s customer engagement activities providing strategic customers with access to the Group’s complete breadth and depth of technologies, scientific research, innovation and applications expertise across food, beverage and pharmaceutical markets. Located on a 28-acre site in the Millennium Business Park, Naas, Kerry Group will invest €100 million in the new campus, which will accommodate 800 people in 2015 and a further 100 positions when fully commissioned by mid-2016. The new Kerry Global Technology and Innovation Centre will also include Kerry Ingredients & Flavours EMEA regional management, 1 Kerry Global Business Issue 6 2012 16/11/2012 14:41:51 Lead Services and support functions. Speaking at the announcement, Stan McCarthy, Kerry Group Chief Executive, said: “The establishment of this new global technology and innovation centre is consistent with the Group’s 1 Kerry Strategy for Sustainable Growth, providing our customers with access to Kerry’s total technical and innovation capability to optimise product differentiation in the marketplace and provide unrivalled speed to market. Working in tandem with the Group’s existing technology and innovation facilities, the new Centre will focus Group-wide capability to drive strategic customer engagement and sustainable growth.” Welcoming the support of the Irish Government for this project, Stan added that the new centre would bring significant career development opportunities, supporting functional and business leadership development throughout the Kerry organisation, and would assist in accelerating graduate/early career development, talent management and training. Construction of the new facility will commence in early 2013 once planning is complete. An Taoiseach Enda Kenny said: “The decision by Kerry Group, with the support of the Irish Government, to establish this ground-breaking facility in Ireland will bolster our strong reputation as a globally renowned country for food production and innovation. The creation of 800 high skilled jobs going into this facility in addition to the 400 immediate Kerry Group construction jobs will be a great boost to the economy and for the people working in these industries. As one of Ireland’s finest indigenous companies we look forward to working closely with Kerry during the development of this Global Technology & Innovation Centre. “Growth of the food industry as envisioned in the Government’s Food Harvest 2020 report, the blue print for the smart and sustainable growth of the agri food sector will be based on the development of new and innovative products in rapidly changing markets. The decision of the Kerry Group, which already has a world-class reputation for industry focused research solutions and the creation of new product categories, sends out a hugely positive message about Ireland’s food research capacity and capability and will, I hope, attract further investment interest.” Concluding, Minister Coveney acknowledged the role of Enterprise Ireland, the Department of the Taoiseach, Department of Jobs, Enterprise and Innovation, as well as his own Department, in securing this project for Ireland. “The success of our food sector is linked to tackling challenges cohesively and with determination. Excellence, determination and a capacity to innovate and lead in food research feature in this. This announcement enables us to plan with more certainty for the next phase of sustainable export led and job-delivering growth”. Kerry Group today is a world leader in food ingredients and flavours serving the food, beverage and pharmaceutical industries and a leading consumer foods processing and marketing organisation in selected EU markets. From the commissioning of its first manufacturing plant in Listowel, Ireland in 1972, the Kerry organisation has grown to become a highly successful public company, having achieved sustained profitable growth with current annualised sales in excess of €5 billion. Launched as a public company in 1986, the market capitalisation of the Group has grown to a current level of approximately €7 billion. Kerry Group now employs over 24,000 people throughout its worldwide activities and operations. The Group’s ingredients and flavours division develops, manufacturers and delivers innovative technology-based ingredients and taste solutions and pharma, nutritional and functional ingredients for food, beverage and pharmaceutical markets. Kerry Group’s Chinese partnership Kerry Group has entered into a partnership agreement with Beingmate of China, for the supply of Irish dairy ingredients for infant nutrition applications in China. Beingmate is a leading manufacturer of infant nutrition products headquartered in Hangzhou, in China. The partnership provides strong export growth opportunities for added-value dairy ingredients from Kerry Group’s dairy processing facilities in Charleville, County Cork and Listowel, County Kerry. Minister for Agriculture, Food and the Marine, Simon Coveney, noted that this is another tangible outcome to the increased level of cooperation and trade between Ireland and China, which has been developed in recent times. Speaking after the signing of the agreement, Minister Coveney said that the relationship between Kerry Group and Beingmate was built on the strong international reputation of Ireland as a producer of the highest quality foodstuffs. “This partnership is the product of the hard work and dedication of the Kerry Group, which has developed key business relationships across the globe on the basis of a reputation for quality and excellence. This reputation is built on the back of the very strong brand image of Ireland as a supplier of high quality foodstuffs, produced in a sustainable way, to the highest international food safety standards. The fact that Ireland is now seen as the major supplier for infant nutritionals worldwide is an indication of the esteem in which Irish food safety control systems, and the quality of Ireland’s grass-based farm produce, are held internationally. Maintaining this strong reputation must be a priority.” The Minister also referred to the critical importance of environmental sustainability as a foundation for international trade, commenting: “While the work we are doing at political and commercial level in China and elsewhere is critically important, it must be supported by environmentally sustainable production models at all levels of the supply chain. Procurement divisions in all of the major multinational food companies have sustainability at the heart of their corporate agendas. Ireland is the first country, internationally, to develop an independently accredited sustainability model at industry level, through Bord Bia’s ‘Origin Green’ initiative. At farm level, the development of a dairy sustainability programme is at an advanced stage. I am confident that these initiatives will provide essential building blocks for Irish food companies to increase international trade in China and elsewhere”. Issue 6 2012 IF Issue 6.indd 13 13 16/11/2012 14:41:51 Interview www.irishfoodmagazine.com Poised for growth FOLLOWING THE ACQUISITION OF JACOB FRUTFIELD IN NOVEMBER LAST YEAR, VALEO FOODS HAS EXTENDED ITS PORTFOLIO TO BECOME A LEADING PLAYER IN IRELAND’S FMCG SECTOR. WITH A HOST OF ESTABLISHED IRISH BRANDS, THE COMPANY IS KEEN TO DEVELOP MORE BUSINESS IN EXPORT MARKETS IN A SERIES OF MERGERs and acquisitions in quick succession, one of Ireland’s most dominant players in the consumer food branded field has been created. In November 2010 Origin Foods and Batchelors merged, and within less than a year Jacob Fruitfield joined the clan under the company name Valeo Foods. Today, Valeo is the largest ambient food supplier in the Republic of Ireland and boasts an excellent portfolio of indigenous consumer brands, a business with sales in excess of €280 million. According to Rosaleen O Hara, Export Manager, the company is focused on the development of these brands in not only the Irish grocery market, but also on an international scale. The group’s product portfolio encompasses a wide range of food commodities including flour, canned beans and peas, vine fruit, 14 IF Issue 6.indd 14 almonds, nuts, tuna, canned tomatoes, olive oil, dried pasta, rice, juices, dried sauces, meal mixes, pasta sauces, sugar and oats. In addition, Valeo Foods represents a number of leading national and international food manufacturers and provides a range of tailored routeto-market services including field sales, head office commercials, warehousing, distribution and working capital management. Talking to IRISH FOOD, Rosaleen says: “We have an extensive portfolio of market leading consumer brands with a No.1 or No. 2 market position. These heritage brands command a high level of consumer awareness and we are operating in categories with non-discretionary demand – e.g. beans, flour, juice, pasta. Valeo Foods’ own iconic Irish brands such as Batchelors, Chef, Erin, Jacobs, Odlums, Fruitfield, Old Time Irish, Sqeez and Shamrock. These brands have a strong presence in the domestic market, but we see huge opportunity to develop sales overseas. In particular, work to develop the Erin and Bolands brands in the UK is already underway as well as for the Odlums brand in the US.” Operations Valeo Foods services a large and diverse number of customers in the retail, wholesale, bakery and foodservice channels in Ireland. The group operates seven manufacturing and distribution sites around the country, while the head office is located in Ballymount, Dublin. Per annum, the company is canning 50 million cans, 10.8 million packs of juice, and 13 million dried sauce sachets. Commenting on the company’s dedication to food Issue 6 2012 16/11/2012 15:43:09 Interview quality across its network of factories, Grainne O`Halloran, Technical Director at Valeo, says: “Valeo Foods is committed to ensuring the highest standards of food safety, quality and legality across all of our businesses. The operation of an effective quality assurance system is an essential requirement in ensuring the success of our brands.” Brand position Talking about the company’s strategic approach to supporting brand position, Rosaleen explains that the key tools used by the company are category management initiatives, strategic pricing and consumer marketing. “Having such a diverse range of Irish brands all under the one roof is hugely important as a USP.” Already Bolands biscuit products are being sold in the UK, representing the highest proportion of export trade for Valeo at the moment. Approximately 90 per cent of the turnover Bolands makes is sold in the UK through several UK distributors. The biscuits, which are sold under the Jacobs brand in Ireland, are listed in retailers such as Morrisons and Asda, as well as the discount trade. In tandem with efforts to develop this trade in the UK and beyond, and create more brand awareness for Bolands, Valeo is also working on numerous projects to introduce other brands into the marketplace, such as Erin and Odlums. “We are working with Bord Bia to target the UK with our range of soups, gravies and savoury rice under the Erin brand, as well as our flours and bread mixes under the Odlums brand. We have had very positive feedback from our focus groups and we are looking to secure listings with the leading multiples in the UK. Currently, these brands are being stocked in 32 Tesco stores in the Irish promotional section. Marketing our range as ‘whoelsome Irish brands’ is a major selling factor we believe. Also, Valeo has the flexibility to offer many of its ranges in different pack formats. So, for example, our Erin soups and ‘flavour shakers’ (spices for mixing with meats and vegetables) can be supplied in a wide variety of pack formats and sizes. We pride ourselves in the fact that we can turn around new packaging and product requirements quickly and efficiently for customers, due to the manufacturing facilities we have in place. Valeo can tailor products to suit different taste profiles across Europe and beyond, so this ability to adapt gives us a real competitive edge.” The Shamrock brand, which incorporates a range of high quality baking products, is another brand that is well known and trusted by the Irish consumer but has yet to establish itself in the UK. “We hope to promote wholesome Irish baking through Shamrock, and trial it in the UK following the launch of the Erin range.” For its Odlums range of flours, quick breads, scones and cakes, Rosaleen sees much opportunity overseas, and again the company’s capability to deliver different packaging solutions and different products, such as gluten free, she says will assist growth on an export level. Private label Beyond its brand portfolio, Valeo Foods also sells under private label, which accounts for 8 per cent of turnover. Here, Rosaleen says that building business in private label for its canned products is foremost on Valeo’s strategic agenda. “We have real strength on our cannery side – we can sell beans, peas, or any vegetables or fruits canned. We have invested heavily in improving efficiencies, which has resulted in additional capacity in our canning facility, which we are keen to exploit.” Concluding Rosaleen says: “We have strong brands and the capability to be flexible to new customer demands, across a wide range of products. We are ready to grow our business overseas and we think our dedication to quality and our state-of-theart facilities will support this aim. The hope would be that 15 per cent of the company’s turnover will be accounted for by export business by 2015.” Issue 6 2012 IF Issue 6.indd 15 15 16/11/2012 14:47:50 Industry www.irishfoodmagazine.com Pure protein wITh The laTesT €21 mIllIon InvesTmenT In ITs whey proTeIn produCTIon planT aT BallyraggeT, In CounTy KIlKenny, glanBIa Is now an undIspuTed leader In The manuFaCTure oF whey proTeIn IsolaTe. Jim Bergin, Ceo glanbia dairy Ingredients Ireland (“dII”); John moloney, group md glanbia and liam herlihy, glanbia Chairman at the unveiling of the latest €21million investment by dII in the newly completed whey protein isolate facility at Ballyragget in Co. Kilkenny glAnBiA’S BAllyrAgget Site is one of Europe’s largest integrated dairy processing facilities producing cheese, butter, whey, Casein and MPC from the milk produced on surrounding dairy farms. Solmiko is the brand name for Glanbia’s range of spray dried MPC and MPI powders made from fresh ultra-filtered skim milk. The new investment in the production of whey protein isolate is in response to fast growing customer demand for what is described as the purest, and most digestible form of dairy protein available. The 16 IF Issue 6.indd 16 market for the product is growing at over 7 per cent per year and it is typically used in applications ranging from sports and performance nutrition to high end clinical and infant nutritional formulations. One particularly exciting market opportunity is in the area of protein delivery in the diets of older people where counteracting muscle degeneration in the over 50s is especially challenging. It is estimated that muscle mass can decline by 1 per cent per year in people over 50 years of age, without the proper exercise and dietary regimes. what is whey protein? To the uninitiated the first question to be answered is : What is whey protein? Milk protein consists of two types of proteins - casein and whey. The whey is separated from milk during cheese making. Further processing of the whey can yield high purity whey products such as Glanbia’s trademarked Provon. Whey proteins consist of a number of protein subfractions such as B-lactoglobulin, A-lactalbumin, glycomacropeptides, bovine serum Issue 6 2012 16/11/2012 14:42:05 Industry from Glanbia albumin, immunoglobulins, lactoferrin and minor peptides. All of these are recognised as having the potential to play roles in human health. Whey Wins When describing whey as a high quality protein source, it is necessary to actually delve into exactly what that means. Whey protein has a biological value that is higher than that of casein, egg or soy protein. This is a measure of how fast your body can use a fuel source. In addition, whey has a high metabolic efficiency and is high in essential amino acids. In fact, almost 50 per cent of the total protein in whey protein is composed of essential amino acids, outperforming either soy protein or casein. A further analysis shows that whey protein is high in Branched-Chain Amino Acids, making up 25 per cent of the total protein present. Innovative Technology Previously, Whey Protein Concentrate (WPC) was the most accessible form of dairy protein for a range of uses. The development by Glanbia of new technologies to allow the production of Whey Protein Isolate (WPI) is a further successful initiative by the Irish company. WPI is a purer form of protein than WPC. Isolate has a higher protein content (up to 90 per cent) than WPC (35 to 80 per cent). As a result, WPI has a higher protein in each serving of the product than WPC. Each 100 grams of WPI contains 90 grams of protein. In addition WPI is virtually fat, cholesterol and lactose free. This is in contrast to WPC which may have high levels of lactose, running anywhere from 4 to 52 per cent, and fat, at 4 to 8 per cent, depending on the concentrate type. Natural Filtration Cross-flow Microfiltration (CFM) is the special process used by Glanbia for the isolation of whey protein. The company secured the rights to the CFM acronym by being the first in the dairy industry to use cross-flow micro-filtration technology. This micro-filtration, followed by a natural concentration and drying process, is technology that Glanbia pioneered and has perfected over the past 20 years. The rationale for using Glanbia’s WPI product, Glanbia CFM Provon, as distinct from the ion-exchange produced WPI, is because the low temperature CFM process isolates the dairy protein of whey at its biologically natural pH, thereby fully preserving its biological activity. It is widely understood that harsh processing can denature or disrupt the structure of the proteins rendering them biologically inactive. The actual technology involved in CFM uses a gentle filtration system that yields a high level of un-denatured protein with almost no lactose in the end product. The filters are used to separate protein from undesirable fat and cholesterol, based on molecular size and shape. In addition ionexchange processing may remove many of the bioactive peptides present in whey. The gentle process involved in the CrossFlow Micro-filtration process yields high purity protein while keeping the valuable ‘extras’ that ion exchange discards, such as Glycomacropeptide (GMP), which have useful biological properties. Ongoing Investment Since 2007 Glanbia Plc has invested €107 million in its dairy processing facilities near the river Nore in North Kilkenny. Plans are afoot to invest another €180 million in a joint venture with Glanbia Cooperative, the Plc’s largest shareholder, developing a brand new milk processing facility near the port of Waterford in South Kilkenny. The expectation is that this new unit will be in operation in time to cater for the expected growth in milk output by Irish dairy producers after EU regulated milk quotas are abolished in April 2015. Currently Glanbia’s ‘Dairy Ingredients Ireland’ milk processing operations deliver upwards of €1.54 billion into the Irish economy. An economic assessment by Ernst & Young predicts that this figure will increase to €2.05 billion after the expected expansion in milk output with direct and indirect employment from the business increasing by 1,850 to 7,500 full-time jobs. All of this expected growth will be destined for Glanbia’s international customers, securing valuable export revenues for the Irish economy. The company emphasises that the major focus for Dairy Ingredients Ireland is in offering solutions to customers with a range of different requirements. With Glanbia’s R&D strategy delivering an ongoing stream of innovative, added value products the future looks bright for this Irish-based international dairy company. Issue 6 2012 IF Issue 6.indd 17 17 16/11/2012 14:42:05 Industry www.irishfoodmagazine.com Part of the club The Inaugural meeTIng oF CheFs’ IrIsh BeeF CluB In swITZerland TooK plaCe In ZurICh In oCToBer. The evenT marKed a new phase In The CluB’s progress, FurTher sTrengThenIng Ireland’s posITIon In Key eXporT marKeTs as a leadIng supplIer oF QualITy BeeF. pictured at the launch in Zurich were award-winning chef Tobias Funke; declan Fennell, Bord Bia; ambassador martin Burke and renowned swiss chefs heinz rufibach; richard stockli and urs Keller. Bord BiA’S cheFS’ iriSh BeeF cluB is an innovative initiative which has been in place since 2004. The aim of the Club is to promote the benefits of using Irish beef amongst international chefs. For a chef, the quality of a product is essential and knowing the origin of a product and the conditions in which it is produced is vital. Based on this concept, Bord Bia established the Chefs’ Irish Beef Club, which unites European Michelin starred chefs, who work uniquely with prime Irish beef, from France, the Netherlands, UK, Germany, Belgium, and now Switzerland. According to Bord Bia, the Chefs’ Irish Beef Club gives a number of advantages to its member chefs, including the reassuring knowledge that the meat they use is 100 per cent traceable, and a networking opportunity to meet their peers and exchange ideas. In turn, these highly regarded chefs serve to endorse Irish beef as a premium choice by 18 IF Issue 6.indd 18 serving it in their restaurants throughout Europe. Once a year, member chefs embark on a trip to Ireland which allows them to visit the source of their products on Quality Assured Irish farms. These trips provide the chefs with a first-hand view of the strict safety and traceability measures in place and allows them to identify the key messages they need to impart about the product when serving it to discerning consumers. Issue 6 2012 16/11/2012 14:42:09 Combining Ireland`s favourite grocery brands Rosaleen O’Hara Export Manager, Valeo Foods, Merrywell Industrial Estate, Ballymount, Dublin 12 Tel: 00353 1460 8147 Mob: 00353 86 383 7674 Email: [email protected] IF Issue 6.indd 19 16/11/2012 14:42:17 Industry The Chef’s Irish Beef Club has remained an exclusive group but has been growing steadily, as Bord Bia continue to develop the initiative and expand into new markets, creating new chapters. The inaugural meeting of the new Switzerland chapter took place in Zurich in October, bringing the membership of the Club to over 60 and further strengthening the premium positioning of Irish beef within six of Ireland’s key export markets. This significant milestone saw a total of 10 high-profile Swiss chefs inaugurated as new members at a lunch reception which was hosted by Bord Bia and the Irish Ambassador. According to Bord Bia, the inauguration of these new members is a huge endorsement for the Irish beef industry. At the event, the Irish Food Board noted that on account of high disposable incomes and a vibrant foodservice sector, boosted by an all-year round tourism industry, Switzerland has always been a prime destination for Ireland’s higher value steak cuts. In 2011, Irish beef exports into Switzerland were valued at €18.6m, an increase of 23 per cent on the previous year. John Keane at Bord Bia said: “ Since its establishment in 2004, the Chefs’ Irish Beef Club has seen award-winning chefs market and promote the advantages of Irish beef by serving it in Michelin star restaurants across Europe. The result is an increased presence of Irish beef in the restaurant sector, which ultimately builds product reputation. As brand ambassadors, these high profile chefs have become a formidable force in generating positive publicity around the Chefs’ Irish Beef Club and, indeed, in ensuring that Irish beef is very much the preferred choice of beef among top chefs across Europe. While the activities of the Chefs’ Irish Beef Club are primarily focused on the top end of the foodservice market, its benefits have been far reaching in building the image of Irish beef within mainstream retail and foodservice sectors.” With over 60 member chefs spread across six chapters in Belgium, Britain, France, Germany, the Netherlands and now Switzerland, plans are in place to enhance and expand the Chefs’ Irish Beef Club into additional key export markets for Irish beef over the course of 2013. 20 IF Issue 6.indd 20 www.irishfoodmagazine.com an olympic feat Good, high quality ingredients are at the heart of any successful dish. No top chef would work with below standard raw ingredients and at a competitive level this becomes even more apparent. Furthermore, when the competition in question is the Bocuse d’Or – the Olympics of the culinary world – the right ingredients are crucial. So, the latest news from Bord Bia that Irish et voilá! pictured are ross lewis, Chef, Chapter one, Bernadette Byrne, Bord Bia and Florent suplisbeef has been selected son, director of Bocuse d’or. as a key ingredient by the organisers of this globally renowned French culinary competition is a huge endorsement of the quality of Irish beef. According to Florent Suplisson, Director of Bocuse d’Or, “the choice of Irish steer beef fillet for the 2013 edition of the Bocuse d’Or is in line with the tradition and overall objective of our competition: the best products for a cuisine and gastronomy of excellence which places the spotlight on products from all over the world. Our International Organisational Committee takes great care in selecting the products which will be presented to the candidates.” The Bocuse d’Or held every two years in Lyon, France, is regarded as the most challenging and prestigious haute cuisine cooking competition. Bocuse d’Or was pioneered and named after a 3 Star Michelin Chef, Paul Bocuse, in order to broaden the public’s understanding of the extraordinary dedication, practice and precision required to execute the very finest cuisine. Securing a place as a chef in the Bocuse d’Or Finals is an honour in its own right and involves months of preparation and planning whilst beating off stiff competition in the World Series of qualifying rounds and heats. The competition is structured like a sporting event, offering a spectacle dedicated to cooking and chefs. A select group of the world’s leading young chefs from five continents prepare dishes in front of a live audience and compete for the overall award. The 14th Bocuse d’Or, Florent Suplisson says, will deliver even more creativity and spontaneity. The finals of the competition will take place in Lyon during the Sirha trade show on January 29-30, 2013. It will see 24 international candidates compete based on their culinary skill and imagination. According to Bord Bia, the selection of Quality Assured beef fillet from Ireland was based on its grass-fed nature, meaning the beef is of a high quality in terms of tenderness, taste and texture. The decision was made following a rigorous and lengthy process by the competition’s International Organisation Committee. The fillet of Irish steer beef, Bord Bia says, which will be cooked for the competition is the result of the sustainable farming methods of Irish beef farmers combined with the richness of their farmlands. Traditional animal husbandry and production techniques respectful of the environment, ensures Irish beef is a world-class product. Aidan Cotter, CEO Bord Bia, says: “With a majority of Ireland’s beef exports destined for European markets, the priority is to differentiate and position Irish beef by presenting a premium image to secure its place in an increasingly competitive marketplace. Our partnership with the Bocuse d’Or is aligned with our global strategy of working with chefs internationally to raise awareness of the quality of products from Ireland. Irish beef has already garnered a comprehensive following amongst many of Europe’s Michelin Star chefs.” Issue 6 2012 16/11/2012 14:43:03 Branding IF Issue 6.indd 21 16/11/2012 14:43:18 Branding vs private label As a result of the global economic slowdown, more and more consumers are turning to private label purchasing. However, it seems they are not willing to abandon brands completely. Oonagh O’Mahony reports from a recent food conference where key players from some of Ireland’s leading brands outlined their strategy in relation to branding and private label 22 IF Issue 6.indd 22 Issue 6 2012 16/11/2012 14:43:19 According to Senator Mary Ann O’Brien, Managing Director of Lily O’Brien’s Chocolates, “private label is prostitution – but it works”. Mary Ann stated this during a panel discussion at a recent Grant Thornton conference, which explored the dynamics of supply and demand. The Senator was explaining that, although reluctant at first to go down the road of producing private label chocolates, it can have its benefits for business. Fellow panelist, Conor Pope, Consumer Affairs Correspondent for the Irish Times, explained that own brand purchasing in Ireland was growing in popularity. According to Conor, private label accounts for 30-35 per cent of consumer purchases in Ireland. He compared this to Germany, where private label accounts for 60-70 per cent and said that the shift to private label in Ireland in recent years was not borne out of choice, but rather, necessity. However, he noted that, in some circumstances, consumers are not willing to compromise. Mary Ann believes that that is the case in the chocolate industry, and while private label chocolates sell, she says there is still a market for premium chocolate brands. Clearly, Conor agrees, saying that people do not want to give a loved one private label chocolates, saying, in reference to buying a non-branded product, that the message is: “I love you, just not that much.” A key point that Mary Ann made in relation to those companies producing both private label and own brand products is that this is a path that companies need to tread carefully down, to ensure the private label product does not cannibalise the brand. It is important, she said, to distinguish between the two, and in the case of Lily O’Brien’s the company does not sell the exact same product under the two guises. “Private label is a tender business, you can win it or lose it. But Lily O’Brien’s [brand] remains pretty static.” Also on the panel, David McKernan, Founder and CEO of Java Republic, explained that he, like Mary Ann O’Brien, was reluctant to become involved in the private label market but he sees how private label can benefit the company overall, stating: “Private label can cover the overheads.” While he was keen to stress his commitment to the Java Republic coffee brand, his main message was that, regardless of the brand, the product must be of good quality. He outlined the case of one of the world’s largest coffee brands, Starbucks, which he said failed to Below are three case studies highlighted at the conference, which outlined the challenges and opportunities associated with both maintaining brand identity and producing own-brand products. advertising. Nicholas went on to explain that, like Lily O’Brien’s, Killowen Farm offers something different in every market, “otherwise, it would be detrimental to the business”. Killowen Farm Killowen Farm in Co. Wexford produces award-winning handmade yogurt. It sells its premium product under its own name, but also produces yoghurt under Aldi’s Specially Selected label. Killowen’s premium product retails at a higher price than that of the Aldi product, however, this does not appear to be infringing on Killowen, as both products are trading strongly. Nicholas Dunne of Killowen Farm explained that the start-up costs of a new business or brand are high, and therefore, producing own-label products assisted in building the company’s brand. He added that the private-label product allowed the company the opportunity to experiment without have the burden of Cully & Sully In 2004, Cullen Allen and Colum O’Sullivan founded the Cork-based artisan food company Cully & Sully. Cullen Allen explains that much of the company’s marketing was carried out via word of mouth or in face-toface interactions with customers. The founders created a name for themselves by travelling around Ireland to various festivals and capturing media attention. “We don’t spent money on above-theline advertising,” says Cullen. Following a takeover by New York-headquartered organic products group Hain Celestial the company has begun to export its brand internationally. Cullen says that he is excited to once again take up the replicate its international success in the Irish market. This, he says, was because the quality of the coffee and the way in which it was brewed didn’t live up to expectations. “Nobody predicted coffee would be recession proof,” he said, but noted that he sees a growing demand for quality coffee and expert baristas in Ireland. This ties in with consumer research, which shows that customers are willing to compromise on the brand name, but expect to purchase a quality product. Evidence of this can also be seen in the emergence of ‘luxury’ own-brand products, such as Tesco’s Finest range or Marks and Spencer’s Simply M&S range. A further benefit to those producers who opt to produce private label products over branded products is that it affords an opportunity to test the market’s reaction to a product, without investing heavily in branding material or advertising. Commenting on this, Mary Ann adds: “Ireland is the perfect playground to test if you’re doing right and what consumers like”. Sales of private-label/own-brand products are worth an estimated €3 billion in Ireland at present. This represents 30-35 per cent the grocery trade, and that is projected to reach 40 per cent by 2015. challenge of marketing the brand in the UK as it did in Ireland. The Jelly Bean Factory Selling to markets all around the world, under the Jelly Bean Factory brand name, has required a great deal of market research for the company which has explored international tastes and preferences. Richard Cullen, Joint Managing Director of the Jelly Bean Factory, said that, as well as catering for international tastes, the company has also had to invest in its brand image, ensuring that there is visual consistency, while ensuring it complies with regulations in terms of ingredients or nutritional content display. Shelf life and logistics are also factors that the company had to take on as it moved into the global market. The company uses online social media, such as Facebook, to promote the brand, and Richard explains that it is important to stay “on-brand” across all markets. Issue 6 2012 IF Issue 6.indd 23 23 16/11/2012 14:43:20 The Brand Forum Over 100 representatives from Irish food and drink companies gathered in the Science Gallery, Trinity College Dublin for one Bord Bia’s Brand Forum earlier this year. Delegates heard about the importance of innovation and branding from leading food companies such as Innocent and Kerry Foods. Irish companies in attendance included Ballymaloe, Broderick’s Bars, Tayto, Lily O’Brien’s Chocolates and Barry’s Tea. Pictured at the event were guest speaker Dan Germain, Head of Creative, Innocent and Helen King, Head of Insight and Innovation, Bord Bia. THE BRAND FORUM WAS ESTABLISHED BY BORD BIA IN 2001 IN COLLABORATION WITH SENIOR INDUSTRY PLAYERS AND NOW HAS IN EXCESS OF 120 ACTIVE MEMBER COMPANIES. RECOGNISING THE IMPORTANCE OF BRANDS within Ireland’s wide-ranging portfolio of food and drink products, in 2001 Bord Bia established a platform for food, drink and horticulture brand owners, (plus aspiring ones), to grow their business by coming together, pooling individual expertise and ideas, and sharing their common concerns. The focus of the Brand Forum work is consumer centric and commercially pragmatic, says Niamh MacHale at Bord Bia, who manages the Brand Forum and is a member of Bord Bia’s Information & Insights team. “Brands offer security and a direct connection with the consumer. This is important in a market where access to the consumer is controlled by the retailer. Ireland’s food and drink industry is fortunate to claim global brands of exceptional power and provenance both on the home market. The idea behind the creation of the Brand Forum was to provide a dedicated hub for Irish food and drink brand owners and aspiring brands, where they could exchange ideas and work together on problem solving.” According to Niamh, there has been real cooperation between member companies over the years, with some companies even working together on distribution and 24 IF Issue 6.indd 24 logistics and helping each other penetrate new export markets. The engine behind the Brand Forum, Niamh says, revolves around quarterly events, where brand owners bring stories of their food and drink brands – sharing their expertise and insights to share with members on a quarterly basis. “Over the past 12 years a wide variety of brand owners have addressed Brand Forum members, these include: Kerry Foods, Kepak, Barrys Tea, Butler’s Chocolates, Coca Cola, Pepsi, Cashel Blue, Diageo, Flahavan’s, The Butler’s Pantry and Jameson.” Bord Bia also offers dedicated branding advise for member companies, and workshops in social media, PR and design. The annual Brand Forum Gala Dinner presents an influential industry leader with global experience, who is asked to address members. This year the event takes place on November 22, and the keynote address will be given by Adele Cooper, Director of Global Business Partnerships at Facebook, based in London, who will look at how leading global brands are managing their social media. Commenting on trends witnessed over the years since the establishment of The Brand Forum, Niamh notes that the rise of private label in the retail sector cannot be ignored. “Private label is not going away and is only getting stronger.” On a more local level she says that consumers are supporting local products, while fair trade and ethical choices continue to influence purchasing and are becoming evident in more mainstream channels such as McDonald’s. Health and wellness is a trend, she says, that remains strong, but has moved in recent times from being a reactive trend to a more proactive one: “People are more educated and are seeking out healthy choices not just for their body but also for their mind.” The newest feature of The Brand Forum is the recently launched Brand Health Check, which offers member companies the chance to ‘health check’ their brands, looking at issues such as brand loyalty, competitiveness and market positioning. Concluding, Niamh says: “The Irish food and drink industry has some fantastic brands but the continual challenge of branding is to remain dynamic and to be able to be flexible and respond to changing consumer demands. We are working closely with companies to help them build strong brands and to increase the chances of success when bringing new products to market.” G b r c s F C E w © T th Issue 6 2012 16/11/2012 15:44:00 Grant Th Say “no” to the cookie-cutter approach Grant Thornton has significant experience in the food and beverage sector from the farm gate through to processing and retail. Our experience means that we can readily identify the critical issues affecting your business and then quickly provide specific solutions. For further information contact Ciara Jackson, Head of Food & Beverage E [email protected] www.grantthornton.ie © 2012 Grant Thornton. All rights reserved. Authorised by the Institute of Chartered Accountants in Ireland to carry on investment business. Grant Thornton is a member firm of Grant Thornton International Ltd. (Grant Thornton International). Grant Thornton International and the member firms are not a worldwide partnership. Services are delivered independently by the member firms. IF Issue 6.indd 25 Grant Thornton 210x280.indd 1 16/11/2012 14:43:23 01/02/2012 15:17:52 Brand leaders Irishfood profiles some of Ireland’s leading international brands. Guinness Guinness is one of Ireland’s most iconic brands and one of the most successful beer brands worldwide. It is brewed in almost 60 countries and is available in over 100, with exports from Ireland are valued at more than €1 billion. Approximately 850 million litres (1.5 billion imperial or 1.8 billion US pints) are sold annually and Guinness represents about half of Diageo’s global beer portfolio. According to preliminary results (year ended June 30, 2012), the brand delivered 2 per cent net sales growth in the developed markets as the successful launch of Guinness Black Lager together with price increases on Guinness Kegs drove 9 per cent net sales growth for Guinness in North America. In the emerging markets, net sales were up 8 per cent with strong growth across Africa and continued share gains and price increases in Indonesia. Nigeria is now the biggest market for Guinness by net sales and the brand further extended its footprint this year with double-digit growth across the other Africa markets. Recently, Diageo marked the beginning of construction of a new €153 million brew house at its St James’s Gate brewery in Dublin with the lowering of a ‘time capsule’ at the site. The investment at St James’ Gate will secure the brewery’s future, which is a key part of the brand’s identity – being the home of Guinness. The power of the Guinness brand on a global level is clearly demonstrated in Diageo’s ingenious marketing initiative - Arthur’s Day. The day was first introduced in 2009 to celebrate Guinness brewery founder Arthur Guinness’s 250th birthday and today it continues as an annual event, which this year saw people in 54 countries around the world raising a glass of the black stuff to Arthur on September 27. Baileys In 1974, drinks company Gilbeys introduced Bailey’s Irish liqueur cream to the world. While the product was new, the idea of combining the Irish traditions of distilling and dairying had been mooted for some time. The final recipe included the rather more exotic additions of cocoa nibs, vanilla pods and caramel and a drinks classic was born. Bailey’s success led to the creation of a new drinks category, the cream liqueur, one in which a number of Irish companies now operate. Today, Baileys is one of Ireland’s most well recognised brands on an international scale and is the world’s top selling liqueur. Approximately 250 million litres of milk per year go into the making of Baileys, and in 2011, 90 per cent of Baileys was exported. As a brand, Baileys has been perceived as an ‘occasion drink’ and is a popular choice at Christmas. However, in recent years, brand owner Diageo has looked to reposition the brand in order to encourage consumption on more informal occasions as well. The approach has been to offer range extensions, with flavours such as Baileys with a Hint of Mint Chocolate, Baileys with a Hint of Crème Caramel launched and different pack formats such as Baileys Minis. A key move in sponsorship was to link in with Sex and The City, targeting an audience of young women and positioning the brand in a fresh, modern and fun way. 26 IF Issue 6.indd 26 Issue 6 2012 16/11/2012 14:43:24 Kerrygold The Irish Dairy Board (IDB) is Ireland’s largest exporter of premium dairy products and a leading international food company with a global footprint that extends to over 80 countries. The IDB owns the internationally renowned Kerrygold brand – the Irish dairy industry’s most important marketing asset – along with other brands including Pilgrims Choice and Beo. Kerrygold, packed in the now famous gold foil, was launched in 1962 in the UK. By the time it had returned home to Ireland for its domestic launch in 1973, the product had achieved export sales in Malta, Cyprus, the Middle East, the Americas, South East Asia and Germany (where today it is the leading butter brand with a market share of 14.1 per cent in value.). Central to the marketing of Kerrygold is the image of Ireland’s rich green pastures and the creamery buttery that results from the grazing dairy herds. The brand packaging has changed slightly over the years, and a new logo was unveiled in 2010, but the classic image of a grazing cow remains to the fore. 2011 saw the successful rollout of the redesigned iconic Kerrygold brand and pack design. The new-look premium range of Irish dairy products debuted in Belgium and have since been launched in over 50 markets involving 30 global Kerrygold production and packaging sites. Cheestrings Kerry Foods Cheestrings was launched in the Ireland and Britain in 1996 and is now the number one children’s cheese snacking brand in its home markets. For some years, Kerry Foods has also been exploring export markets in Europe and is now available in most supermarkets across France, Holland, Belgium and most recently Germany, where its problem-solving qualities for lunchboxes and fun qualities for children are being discovered by another audience. As EU Marketing Director Denis O’Riordan explains, mums love Cheestrings because it is a rich source of calcium and Vitamin D, which their children need for growth and bone development; and kids love Cheestrings simply because it’s so much fun to eat. “It’s refreshing when a single core brand truth finds resonance with a growing international audience,” he says. This doesn’t mean Kerry can offer exactly the same pack, communication or, indeed, product to all markets. After extensive research in local markets, it became clear that the brand’s core proposition ‘Good Food Made Fun’ could not be told the same way in all markets. Careful tailoring was required to fit the local requirements while staying true to the core brand truth. For example, in France the brand name itself had to be adapted to ‘Ficello’ to suit consumer needs. “The learnings gained in these markets over the past few years will stand Cheestrings in good stead as it examines new opportunities,” Denis concludes. Issue 6 2012 IF Issue 6.indd 27 27 16/11/2012 14:43:29 Silver Hill Foods Silver Hill Foods is Ireland’s only fully integrated family owned duck company, and the company has a global reach with its award-winning Silver Hill duck product range. For over 50 years, exports have played an important part in the company’s marketing strategy. As a result, the Silver Hill brand is well known and highly respected throughout Europe, China and beyond. Now employing 150 people, the company was founded by Ronnie and Lyla Steele in Emyvale, Co. Monaghan — the present Managing Director is their son Stuart Steele. One of the main reasons for the company’s success is that all aspects of duck production are owned and controlled by Silver Hill Foods — from breeding, egg production, hatching and selection to processing and cooking. The unique Silver Hill hybrid duck has been developed over the years to produce a duck that is full of flavour, succulent, tender and consistent in its quality. This breed is exclusive to Silver Hill Foods. The brand received real recognition among foodies when it was chosen by celebrity chef Heston Blumenthal as an ingredient for his restaurant. Heston reportedly searched the globe to find the best duck to make a traditional Peking Duck dish, and travelled through China and most of Europe before ending up on the outskirts of the sleepy village of Emyvale, Co. Monaghan to choose Silver Hill duck. Silver Hill has won many awards for its product. In 2012 alone, the company has received several including Gold in the Blas na hEireann poultry category for our Crispy Duck and Pancakes and numerous gold stars in the 2012 Great Taste Awards for its duck products. Jameson Jameson is one of Ireland’s biggest brands and has helped to drive the popularity of Irish whiskey on a global scale. From 2005-2010 Irish whiskey was the fastest growing sprits category worldwide and Jameson has spearheaded that growth: as well as being the biggest selling whiskey in Ireland, Jameson is sold in more than 120 markets. Some 51 of these are in double-digit growth – with the US growing at 29 per cent. It is now the second biggest international whiskey brand in Russia and South Africa. Irish Distillers has forecast that in 2012 Jameson will exceed global sales of four million nine-litre cases. Head of Production at IDL, Peter Morehead, explains: “There are a number of factors contributing to this success. Firstly, people love the taste – it is a very smooth, approachable drink. In addition, the heritage behind the brand is very important to consumers. And as part of the Pernod Ricard group, we have a strong distribution network, which gives us huge leverage on a global scale for a local brand. We have grown very quickly since joining Pernod Ricard’s stable of brands to become the No. 1 selling Irish whiskey in the world.” Building brand recognition is key, and Irish Distillers has a record number of 35 Jameson Graduates in 2012 working at a grass roots level, introducing the brand into bars across the world and getting the message behind the brand and its heritage to the customer. 28 IF Issue 6.indd 28 Issue 6 2012 16/11/2012 14:43:33 The Jelly Bean Factory Irish-owned Aran Candy supplies gourmet jellybeans under The Jelly Bean Factory brand and exports 98 per cent of its product to 55 markets worldwide. Producing 12 million gourmet jellybeans per day, the company’s brand is on a serious growth curve: most recently adding Norway to its list of new market launches. “We supply some of the biggest retailers in the world under “The Jelly Bean Factory” brand,” says Richard Cullen, Joint Managing Director. “The UK is our biggest export market where the brand has over 40,000 distribution points. Scandinavia along with Canada, and several other markets are showing strong growth and massive potential for the brand”. Amongst the brand’s key USPs is the fact that all 36 flavours of gourmet jelly beans are made with all natural colours and flavours. No gelatin is used, so the products are suitable for vegetarians, and they are also nut free and gluten free. Commenting on the brand’s strength, Richard says: “The Jelly Bean Factory is known for its innovative packaging formats and creative concepts, designed to suit a vast array of customers. We supply to a wide variety of customers and so our packaging must cater for each different category of trade, whether that be travel retail, gifting or supermarkets. Richard highlights one of the company’s newest packaging developments, the ‘Pop A Bean’, as an example of this. ‘Pop A Bean1 is a 125g container that will dispense one gourmet jelly bean at a time. Lily O’Brien’s Established in 1992 – and named after the founder’s eldest daughter – Lily O’Brien’s today exports its chocolates to more than 10 markets worldwide, including the UK, the US, Australia, New Zealand, Norway, Sweden and Denmark. Located in a state-of-the-art factory in Newbridge, and manufacturing 60 tonnes of chocolates per week, it is now one of Ireland’s most recognised global brands, and as well as supplying top international retailers, the company has been uniquely effective in building and maintaining relationships with airline customers. Talking to IRISH FOOD, founder Senator Mary Ann O’Brien says: “We have three different sides to our business. Firstly, our main business is our brand Lily O’Briens. We are working very hard in our export markets, particularly in the UK, to bring our sales up to the next level with the brand. We are also on 23 airlines around the world – this is hugely important business and a great marketing tool for the brand. We are on the biggest airline in the world (since United Airlines and Continental merged), serving six million passengers a year alone with this customer – and there are 22 other airlines stocking Lily O’Briens as well. The third side of our business is in private label, where we are very successful. We have adopted LEAN practices to ensure efficiency and offer a competitive price to buyers.” Last year, the company built a dessert factory and desserts such as Eaton Mess, Banoffi and Sticky Toffee Pudding are currently being produced and being supplied to the foodservice sector. Plans are also in place to also bring the dessert range into the retail market. Issue 6 2012 IF Issue 6.indd 29 29 16/11/2012 15:45:34 The gold standard IrIsh seaFood eXporTs To ChIna have InCreased By 80 per CenT sInCe 2011. on The BaCK oF ThIs suCCess, Two IrIsh seaFood CompanIes are JoInIng ForCes To TaKe advanTage oF The opporTunITIes In ThIs growIng marKeT To launCh a new seaFood Brand In ChIna. 30 IF Issue 6.indd 30 in the pASt FiVe yeArS there has been a noticeable focus on the Chinese market for growth within the Irish food and drink industry, across a number of sectors. Dairy has commanded much attention, with companies such as Kerry and Glanbia setting up facilities on the ground in Issue 6 2012 16/11/2012 14:43:46 China, signaling real commitment to the marketplace. Meanwhile, Irish pig meat companies are keen to develop business in the region and beef producers are eager to get market access. However, one sector that can boast real progress in China is the seafood sector. Traditionally, the Irish seafood sector has concentrated on key markets in France, the UK, Spain and Germany, with smaller niche markets in Asia. However, with an ever-increasing population and middle class dynamic, China offers the Irish seafood sector the potential for real growth. Total exports of Irish seafood to China in 2011 were valued at €2.9 million and latest data, up to July 2012, details exports at €5.3 million. This equates to an 80 per cent increase on 2011 before year-end. According to Bord Iascaigh Mhara (BIM), Irish Sea Fisheries Board, this dramatic increase demonstrates the new business relationships Ireland has developed with key Chinese buyers in recent years. Trade in pelagic seafood accounts for €2.1 million of total exports in 2011 and €4.7 million of exports for year to date in 2012. The demand for premium Irish shellfish, mainly crab and crustaceans, is also growing solidly and expected to be valued at over €1 million during 2012. However, in order to build on this initial success and further grow our market share, the Irish seafood sector needs to build scale and improve route to market structures. BIM has been working with the industry to achieve this and one of the outcomes of this support is the recent launch of a new Irish seafood brand aimed at the Chinese market by two successful Irish companies – Atlanfish Ltd and Rockabill Shellfish Ltd. Branded ‘Atlantic-Gold’, it encompasses a range of shellfish (prawns, crab, lobster, razor clams, scallops) and whitefish products. Initially the range will be available in the foodservice sector and this will then be extended to retail. Donal Buckley, BIM’s Business Development and Innovation Manager, explains: “Building scale in the Irish seafood sector is a priority for BIM. Our seafood enjoys an excellent reputation but we need to pool individual companies’ resources so as to reduce duplication costs, boost profitability, improve customer service and time to market. The joint venture between Atlanfish and Rockabill is an excellent example of the way forward for our sector.” The selling points for the Atlantic-Gold brand are sure to attract attention amongst buyers in China. Both Atlanfish and Rockabill run successful seafood businesses, employing 170 people between them, with collective revenues of €30 million, processing facilities and their own fishing vessels. Together, the companies can offer a greater volume of high-end seafood. With 75 per cent of the total catch of Irish prawns, 65 per cent of Irish whitefish and 50 per cent of Irish crab, the companies can guarantee volume, quality, consistency, full traceability and reliability in the Route to market Bord Iascaigh Mhara (BIM), the Irish Sea Fisheries Board, is the Irish State agency with responsibility for developing the Irish Sea Fishing and Aquaculture industries. BIM provides commercially relevant and innovative services to the Irish seafood industry that drive growth opportunities, add value, enhance competitiveness and create jobs in a sustainable, natural resource based industry for the benefit of coastal communities - www.bim.ie The BIM ‘Route to Market Scheme’ (utilised by Atlanfish and Rockabill to develop their new brand) offers funding and support to assist Irish seafood companies to develop scale / work as a collective to develop new markets and build scale, helping them to compete in the international seafood market. Presently BIM has seven projects under the 2012 RTM scheme, supporting a diverse range of companies and species to develop markets in Africa, Europe, Asia and the domestic Irish market. marketplace. In addition to these products, razor fish is caught, kept live on-board in tanks and then flown live to China. Bill Price, President of Rockabill Shellfish, explains “We are delighted, along with our colleagues in Atlanfish, for the encouragement and support from the agencies for this development, especially to BIM. The brand that we have developed offers a range of premium quality seafood from the pure waters around the coast of Ireland. We now offer ‘straight from the sea’ taste and a ‘One Stop Irish Seafood Shop’ to the Chinese market.” The Atlantic-Gold product range was exhibited at the recent China Seafood Show in Dalian, November 6-8. Rockabill Shellfish Limited A family-run company with more than 30 years’ experience in the fishing industry, Rockabill Shellfish Ltd operates its own fleet of trawlers, refrigerated trucks and two Irish processing plants located in Dublin and Cork. Rockabill supplies quality ‘Irish’ seafood products, including frozen and fresh scampi, razor claims, monkfish, velvet crab, crab, cockles, whole fish and fish fillets. Through direct ownership of all logistics, Rockabill controls the entire product cycle. Atlanfish Limited Atlanfish is a leading processor of Irish seafood products in Carndonagh, Co. Donegal. The company serves the specialised and diverse needs of the retail, wholesale and catering trade for the seafood sectors worldwide. Established in 1976, the company has grown from inauspicious beginnings in a small unit to a quality-driven business occupying a purpose-built factory equipped with the latest production technology. A stringent quality management programme not only embraces all production processes but all aspects of business. Issue 6 2012 IF Issue 6.indd 31 31 16/11/2012 14:43:46 Brand new service Not all branding is consumer facing: companies delivering product on a B2B level also have to offer their customers a distinctive brand promise and communicate the right messages about the product and/or services they are selling. This year, cooked meat ingredient company, Dawn Farm Foods, has created two new sub-brands to bring clarity to the valueadded services that the company offers. 32 IF Issue 6.indd 32 Dawn Farms is the leading multi-species cooked meat ingredients company in Europe. The company provides customised cooked and fermented meat ingredient solutions to leading brands in the manufacturing, retail and foodservice sectors. The Dawn Farms group of companies includes two state-of-the-art production facilities in Ireland, TMI Foods in the UK producing cooked bacon, protein-based snacks and roasted vegetables, and a partnership with Minerva Foods SA in Brazil, the foremost cooked meat ingredients specialist in South America. Talking to Irishfood, John McGrath, at Dawn Farm Foods explains: “At Dawn Farms, quality is never an accident. It comes from recruiting the best talent, choosing the best suppliers, investing in the latest technology, encouraging the brightest ideas and building great relationships. Issue 6 2012 16/11/2012 14:43:48 These are the ingredients that set us apart. And as any chef will tell you: great ingredients make great food. This tells you all you need to know about the values of our business. Everyone in our company is there for one reason - to meet the needs of our customers. You will see this simple philosophy at work in everything we do. It defines who we are, challenges us, forces our minds to be open and to be a worldclass company. In addition to refreshing its logo earlier this year, Dawn Farms also created two new sub-brands to bring clarity to the valueadded services on offer: NECTAR and Food Plus+. NECTAR The creation of its innovative NECTAR brand was the result of seeing opportunity amidst the difficult climate food companies find themselves in today, explains John: “The food industry by its nature relies heavily on natural resource consumption and has, therefore, been impacted on a much larger scale than other industries by raw material shortages and rising feed, fuel and energy costs among other factors. When this is set against the backdrop of an EU economy that has re-entered recession and the subsequent knock-on effect this is having on consumer sentiment and spending, it is hard to deny that we are living in unprecedented times. Rather than dwell on the negative, Dawn Farms recognises the opportunities that exist in these extraordinary economic and social circumstances to leverage the USPs of our business both to our benefit and the benefit of our customers. As part of a strategic review, Dawn Farms made a decision to engage in more proactive innovation – to bolster the company’s existing strategy of being the cooked meat ingredient partner to a carefully selected list of blue-chip companies across the European the sandwich and pizza industries ready meal and recipe dish sector, and the foodservice sector. “Dawn Farms already had a reputation as an expert cooked and fermented meat ingredients partner, but the majority of new products represented incremental innovation; they were always created in reaction to specific customer briefs. A new objective was laid down: to become a true value-added partner to our key customers through proactive innovation. We would achieve this through providing an industryleading service package – to include integrated food innovation capability – built around our core products. Having opened our new food science and innovation centre in 2009, the next step was to devise and implement a robust stage-gate innovation process. Following extensive consultation with internal and external stakeholders and experts, NECTAR was born.” NECTAR is Dawn Farms’ proprietary stage-gate innovation brand. The acronym stands for Need, Explore, Create, Test, Action and Review. All innovation projects are now run using the process, allowing us to become a faster, better and more efficient partner to our strategic partners. “The power of NECTAR lies in identifying and converting marketplace trends into innovative new products, which put Dawn Farms ahead of the competition – and keep our customers on top of their respective categories. With each step, we build more strength and relevance into new products by providing the full, value-added service package. Through the NECTAR brand, our business has evolved from a high quality cooked and fermented meat ingredients manufacture to a true value-added partner to customers, providing a full and robust innovation service and winning product solutions.” Food Plus+ The company has always stated its commitment to producing the highest quality meat ingredients. But while Dawn Farms ticks all the regulatory boxes, from HAACP to BRC, John says, for them it is still not enough. “That is why we created Food Plus+, our proprietary food safety standard. Our Food Plus+ team takes a forensic approach to food safety and quality using the latest biosecurity, micro-surveillance and pathogen profiling techniques to ensure that you are provided with the safest ingredients in the marketplace. As a family owned company, our philosophy is to provide a safe and nurturing environment for our staff, to be active and positive contributors to the communities in which we live and work, and to be good stewards of our environment.” The company was one of the companies selected by Bord Bia to be a pilot company for Origin Green, Ireland’s new sustainability development programme for the food and drink industry - the first programme of its kind in the world. “Through Origin Green we are proactively meeting the challenges of reducing our energy and water usage, managing our carbon footprint and waste, and developing our staff and community programme.” Issue 6 2012 IF Issue 6.indd 33 33 16/11/2012 14:43:49 Loyal customer Heritage, price, identification and economic recovery – these four points are key to retaining and growing consumer loyalty to Irish brands, according to a Bord Bia REPORT. IT offers an interesting insight into the level of loyalty consumers have for products produced within their own country and the perception of Irish brands today The ‘Retaining Loyalty to Irish Brands’ report was the follow-up to a study published by Bord Bia in 2009. Both reports focus on the same themes and target the exact same demographics in their market research and both surveyed 400 people making it nationally representative. These surveys reveal the nation’s consumer loyalty and understanding is shifting and what affects the economic crisis has had on attitudes towards Irish brands. The most recent report points to the importance of heritage, tradition, nostalgia, familiarity and quality as reasons why many consumers choose Irish brands, with the respondents also placing a high value on the link between buying Irish and economic recovery. The report also underlines that there are serious issues with confusion around knowing which brands are Irish and which are not and the idea that Irish brands are more expensive than their imported counterparts. What is an Irish brand? The survey revealed that there was a significant change in how people defined Irish brands. In 2009, 84 per cent defined Irish brands as ‘manufactured in Ireland’. However, that figure in 2011 dropped to 74 per cent, with more consumers opting to define Irish brands as those that have “been around for decades” – this category rose by 10 per cent in 2011 to 25 per cent. Heritage seems to be more important to Irish consumers now than in 2009. Respondents loyal to Irish food brands say they are because they represent “the best quality” and because they “are most familiar with” these brands. Over half of 34 IF Issue 6.indd 34 respondents agree that “Irish brands are what I grew up on, I try to keep those traditions alive”. Some brands are ‘emotionally embedded’ in the Irish consumer consciousness, according to Bord Bia, such as Tayto, Dairygold, Ballygowan, Kilmeaden, Barry’s Tea, Galtee and Flahavan’s. These are brands that are talked about as “the things you send to people living away from home” – this, Bord Bia says, gives them real strength. It means they are iconic and are seen as “almost evocative of Ireland itself”. However, the study also points out that there is a large number of brands that consumers think are Irish but are not completely sure. Bord Bia calls this group the ‘likely Irish’: they have lower emotional embedding than the more iconic Irish brands, but are familiar and traditional even if consumers are not convinced they are Irish. The report notes that this may demonstrate how some brands may not be underlining their Irish credentials. The report states that the semiotics of Irish brands are consistent with the 2009 findings and include: names, imagery, Irish accents (for TV and radio advertisements), location and place names, Irish marks and the small print (which says where the product is from). These signals are, as in 2009, significant cues to the consumer and Bord Bia says that these cues are unlikely to change. Kilmeaden was recognised by most consumers (99 per cent) to be Irish, scoring higher than Guinness, Tayto or Ballygowan. Bord Bia says this recognition is aided by the semiotic cues in its advertising, its name and its on-pack imagery. The study also points to the power of linking personal stories and brands, saying Cully & Sully has been successful in this area. Even though it is a relatively new brand, due to consumers seeing the owners communicate their brand story on television, 68 per cent of people recognise it as Irish. Being recognised as Irish can lead to significant boosts in sales, as was detailed in the 2009 report. When shoppers realised that Goodfellas is Irish, purchasing intent jumped significantly (by 48 per cent) and all imported competitors suffered. This underscores the importance of making consumers realise which brands are Irish, according to Bord Bia. However, it also points out that not all brands can leverage this power, as sometimes consumers simply forget which brands are Irish. Triggers and barriers The most important triggers to the purchase of Irish food and drink brands, identified by both studies, are taste and quality. Consumers loyal to Irish brands say they are because they are familiar with the brands, have grown up with them and because they are the best quality available. The emotional triggers of security, safety familiarity, pride, family tradition and comfort remain equally important. The biggest change since 2009 is the shift of some triggers from being rational to being emotional. In 2009, ‘saving Irish jobs’ was something seen by consumers as something they should do, yet other triggers like taste, quality, flavour and freshness superseded it. However, in the 2011 survey, consumers see this issue on a much more emotional level. Almost a third of respondents (31 per cent) said they Issue 6 2012 16/11/2012 14:43:49 ay are now buying more Irish food and drink brands – 90 per cent of these people said this is because they want to support the economy and Irish jobs. Price is seen as the main barrier to purchase in both surveys. But while it is still the major issue, the way consumers think about price now is different. In 2009, consumers talked about a ‘rip off culture’ but now this is not the case. Instead, people are saying that their own personal circumstances have changed, which is why they cannot afford branded products. Consumer types Irish Loyal Bord Bia defines ‘Irish loyal’ consumers as those who would buy Irish brands even if the price is more than 50c higher than an imported brand. These people, according to the report, believe that Irish foods have the best taste and quality. They also are proud of Ireland’s agricultural and craftsmanship traditions and think buying Irish is more eco-friendly. They are engaged in the ‘morality’ of buying Irish and like to shop in supermarkets that stock Irish products. This consumer segment represents 18 per cent of the Irish population. These people tend to have more disposable income than other segments – paying more for Irish brands does not mean they have to choose between products. Non Irish Loyal These consumers do not care if the brand they purchase is Irish or not. Instead, they value taste, quality, quantity and value. If they could afford it, they would not necessarily prefer to buy Irish. The majority of these people have tight budgets, according to the report. However, the amount of non Irish loyal consumers has almost halved since 2009. In 2011, it was reported to be at 15 per cent, while it was previously 29 per cent. Bord Bia says this “dramatic shift” shows that the general public equates buying Irish to helping economic recovery. Conditionally loyal This group of consumers care about buying Irish but, according to the report, will only do so under certain conditions (i.e. they answered in agreement when asked if they would buy Irish if the price was less than 50c more than a foreign brand). Although they are conscious of buying Irish, “they shop first and buy Irish second”. However, this segment of the market believe, according to Bord Bia, that Irish brands score highly in taste, quality and heritage. The study revealed that these people buy Irish for “less niche” reasons than the loyal consumers – they believe they are supporting Irish businesses and helping keep others in jobs. This segment was the biggest group in both the 2009 and 2011 survey, but has grown significantly by 14 per cent to 67 per cent. Price The majority of consumers surveyed (69 per cent) in the Bord Bia research agreed with the statement ‘Irish food and drink brands tend to be more expensive’, while over half disagreed that ‘Irish brands are the best value’. However, the survey also revealed that one third of consumers say they are buying more Irish brands than they used to and only 10 per cent reported they are buying less. The most frequent reason for buying more is to support the economy, but over a quarter also believe that the price of Irish brands has dropped, they are better quality and they taste better. Just over eight out of 10 respondents to the 2011 survey agreed with the statement “Irish brands have gone up in price, they are more expensive now”, while just under half reported that the quality of supermarket own brands have improved. A group of people from a variety of different age and social groups believe that Irish brands are dearer than others – not just by less well off consumers. Sixty-five per cent of people think that Irish brands are more expensive than imported brands, while 87 per cent think that Irish brands cost more than own label brands. “The challenge for Irish brands is to move the consumer mindset beyond price to the point that it influences purchase behaviour less,” says Bord Bia. However, it also takes into account how difficult this will be in the face of the recession and the perception that own label brands now have increased quality and value, saying: “Price is used as a stick to beat Irish brands with … This myth can be and must be dispelled.” Motivation Loyalty Bord Bia suggests a way of driving consumer loyalty in the future may be the introduction of a “loyalty mechanism for Irish food”. This was an idea researchers saw repeatedly during surveying; also noting ‘buy one get one free’ and ‘two for the price of one’ offers are short-term fixes, resulting in continued conditional behaviour on behalf of consumers. Creating loyal consumers, converting those that are conditional loyal to loyal, is the key to safe guarding Irish brands, according to the report. Under 35s This group represents 38 per cent of the national sample, but this segment represents well over half (58 per cent) of not loyal consumers. The aim for Irish brands, says Bord Bia, is to convert this group into the conditionally loyal segment. One approach to doing this, Bord Bia says, is developing an industrylevel appeal to this group, starting with clearer identification of Irish brands and addressing the issue of price. Expense The report states this is “the elephant in the room for Irish food and beverage brands”. In both studies, consumers brought up this issue again and again. According to Bord Bia, the way to overcome this is could be to diligently price check and compare with imported brands. Consistent delivery on price could, according to the report, help to embed the message in consumers’ minds. Recommendations In order to fully harness the insights gleaned from the latest report, Bord Bia suggests that Irish brands should: endeavour to drive loyalty by addressing negative price perceptions around Irish brands; target under 35s directly in order to convert more of them from the ‘not loyal’ category into, at least, ‘conditionally loyal’ consumers; overcome the price barrier by policing the differences between the prices of indigenous brands and imported rival brands; and leverage national pride among customers, to make them feel they have the power to change our current economic situation. Overall, the report serves to highlight the importance of understanding your consumer when developing the message or promise of your brand, as well as exposing the perception of Irish brands and the quality and value they offer. Issue 6 2012 IF Issue 6.indd 35 35 16/11/2012 14:43:50 The real deal auThenTICITy and TrusT are aT The hearT oF any sTrong Brand wIThIn The Food seCTor Today. sTeve payne and oIsÍn hursT oF leadIng InTernaTIonal BrandIng agenCy, The Brand unIon, TalK To Irishfood aBouT The ImporTanCe oF ImparTIng a True and CredIBle message To your Consumer Authenticity iS A Key driVer for consumers in the current climate,” says Steve Payne, Managing Partner at the Dublin office of global branding agency, The Brand Union. “The message has to be believable and honest or the consumer will not see it as credible.” As part of the WPP group, The Brand Union’s Irish office works on both local and international projects, collaborating with the group’s international office base. Its international clients include Pernod Ricard and GSK. On a domestic level, The Brand Union has worked on some of the biggest, most iconic brands within the corporate sector, such as the GAA, Vodafone, The National Lottery and Eircom; as well as customers within the FMCG sector, including Glenilen, Cully & Sully and Johnston Mooney and O’Brien. According to Steve, the message behind a brand is crucial, but equally important is how that message is communicated and the experience it offers the consumer. “For us, it’s all about a compelling truth. The product can be relevant and offer added value, but it is about how you package this up and communicate it to make it a viable and distinctive piece in the marketplace. If the narrative behind a brand is true and credible, it is much easier to package. Where it becomes difficult is if the message is confused or contradictory, making it harder for the consumer to interact with.” This ‘authentic truth’ also allows the consumer get closer to the source of a product. “We see provenance as a really powerful message currently in the mind of the consumer. It is not just about the 36 IF Issue 6.indd 36 country of origin, but all the way down to the square mile from where it came from. People want to get closer to the source of things – it is a backlash based on the overindulgence of recent times. Consumers feel more emotionally engaged and reassured now if they are closer to the people who are making the product.” Creative Director, Oisín Hurst, agrees, and sees storytelling as a key tool that many Irish companies can use to reach out to consumers: “There is a global trend towards reducing the physical distance between the consumer and the food – this trend of seeking out food that is locally produced is known now as ‘locavorism’. This is not sustainable on a global level, but many brands are addressing this by putting the producer or the farmer – or their story – on the front of packs. Wexford Creameries have done this very well, and on a retailer level, Tesco and Aldi have also tapped into it. The more people are able to engage with the ethos of a product, the more they will have trust in the product itself. Storytelling can be vital, but its level of importance is determined by type of product you are selling, the type of brand you are inherently. For FMCG brands from Unilever it is possibly more difficult, but for Irish brands stories are very often the foundation stone, especially for smaller artisan products. At a cultural level we are a story-telling nation and, with brands, stories are a fantastic way to help people retain information and can help companies get the character of their brand across to the consumer in a more informal way.” This storytelling is evident in the work The Brand Union has done with Glenilen, Johnston, Mooney and O’Brien and Cully & Sully – with each of these placing the people, heritage or provenance of the product to the fore. Concluding, Oisín explains: “Once you define what your brand is and what it stands for, our job is to shorten the distance between the brand experience and the product experience, because they are in fact the same thing.” The Brand union is guided by three beliefs: 1. 2. 3. Brands work best when they are responsive and agile, but keep strong guiding principles at the heart of everything they do. Brands matter – they differentiate, they add value, they provoke interest, and they have enormous social and economic influence. Brand building is not an art or a science, it is a fusion of both. Issue 6 2012 16/11/2012 14:43:54 Glanbia GLANBIA PLC GLANBIA HOUSE, KILKENNY, IRELAND TEL: +353 56 7772200 FAX: +353 56 7772222 www.glanbia.ie IF Issue 6.indd 37 Glanbia 210x280.indd 1 16/11/2012 14:43:54 25/06/2012 16:22:22 recipes pork Chops with Chickpea salad www.irishfoodmagazine.com Serves 4 haddock with pasta and Broccoli Ingredients Serves 4 4 boneless pork chops 1 tablesp. olive oil 2 teasp. fresh rosemary, finely chopped 4 cloves garlic, crushed Juice and zest of ½ lemon Salt and freshly-ground black pepper Salad: 1 red onion, finely sliced 1 red pepper, finely sliced 1 x 225g tin Chickpeas, rinsed and drained Mixed salad leaves Dressing: 1 tablesp. sherry vinegar 2 tablesp. olive oil To Cook Method Combine the olive oil, rosemary, garlic and the lemon zest and juice. Place the chops in a dish and pour the mixture over them. Leave to marinate for 15 minutes if you have time. Heat a frying pan, season the chops with a little salt and pepper and add to the pan. Cook for 3-4 minutes on each side, depending on how thick they are, until cooked through. While the chops are cooking make the salad. Place the onion, red pepper, chickpeas and salad leaves in a bowl. Combine the dressing ingredients then mix it through the leaves. Serve with the chops and some crusty bread. 38 IF Issue 6.indd 38 Issue 6 2012 Ingredients 700g haddock, skinned and boned 375g pasta – linguini or spaghetti are ideal 250g broccoli, broken up into small florets A little salt and black pepper 125g cream 125g stock 2 cloves garlic, finely chopped 2 chillies, deseeded and finely chopped Juice and grated rind of 1 lemon 1 handful parsley, chopped 2 handfuls watercress or spinach leaves, roughly torn To Cook Method Cook the pasta in a large saucepan of boiling water as per packet instructions. For the last minute add the broccoli. Drain and return to the saucepan, along with a couple of tablespoons of the cooking liquid. Keep warm while you cook the fish and make the sauce. Heat the grill. Lightly oil a baking tray and place the fish on it. Season with salt and pepper. Cook under the hot grill for 5-6 minutes until the fish flakes easily. Put the cream and stock in a saucepan along with the garlic, chillies, lemon juice and rind and season with salt and pepper. Bring to the boil, reduce the heat and let it simmer for 4-5 minutes. Then stir this mixture and the watercress and parsley through the pasta. Finally flake the fish and gently stir it in. Source: Bord Bia 16/11/2012 14:43:59 recipes Beef curry with butternut squash Serves 6 Ingredients 1kg rib or shoulder beef, cut in cubes 2 tablesp. olive oil 1 large onion, peeled and chopped 4 cloves garlic, peeled and chopped 2 red chillies, deseeded and chopped 4cm piece of fresh ginger, peeled and finely grated Seeds from 6 cardamom pods 2 x 5 cm cinnamon sticks 1½ tablesp. ground cumin 1½ tablesp. ground coriander 1 butternut squash, peeled and cut in 1inch cubes (approx. 450g) 1 x 400ml tin of chopped tomatoes 200mls stock or water A little salt and freshly ground black pepper To serve: 100mls Greek-style natural yoghurt Zest and juice of 1 lemon Chopped fresh coriander To Cook Method Preheat the oven to Gas Mark 4, 180°C (350°F). Heat a tablespoon of oil in a flame-proof casserole dish and brown the meat in batches. Add a little more oil as necessary. As the meat browns remove it to a bowl. When all the meat has been browned add a little more oil to casserole. Add the onion and cook for a couple of minutes. Stir in the garlic, chillies, ginger, cardamom seeds, cinnamon, cumin and coriander and continue to cook until the onions just begin to brown. Add in the squash and stir to coat with the spices. Return the meat and its accumulated juices to the casserole. Add the tomatoes, stock or water and a little salt and pepper. Stir to mix and bring to a simmer. Cover and place in the oven for 1½ hours or until the meat is tender. Just before serving stir the lemon juice into the casserole and taste for seasoning. Sprinkle all but a handful of the chopped coriander on top of the casserole. Put the yoghurt into a small serving bowl and mix in the lemon zest and remaining coriander. Serve with the casserole along with rice or mashed potatoes. Source: Bord Bia IF Issue 6.indd 39 roast Chicken with Thyme Serves 6 Ingredients 1½kg chicken Small bunch fresh thyme 1 lemon 2-3 garlic cloves, crushed 1 tablesp. olive oil A little salt and freshly-ground black pepper To Cook Method Preheat the oven to Gas Mark 6, 200°C (400°F). Place the chicken in a roasting tin and put the lemon and a sprig of thyme inside the cavity of the chicken. Strip the leaves from the remaining thyme stalks and place in a bowl along with the garlic, olive oil and seasoning. Mix to combine then brush this mixture over the chicken, working it into all the nooks and crannies. Cover the chicken loosely with foil and roast in the oven for 30 minutes. Then reduce the temperature to Gas Mark 4, 180°C (350°F). Remove the foil and roast for another 50-60 minutes. It’s fully cooked when the juices run clear when the bird is pierced in the thigh with a skewer. Remove the chicken to a carving board and cover loosely with foil. Allow to rest for 15 minutes while you make the gravy. Stir the pan juices over the hob to heat through. Add a little stock or water and boil up. serving suggestions Delicious served with chunky carrots, parsnip, potatoes and half a head of garlic which can be simply tossed in a little olive oil and seasoning and roasted for the last 20 minutes with the chicken. Issue 6 2012 39 16/11/2012 14:44:01 Trends www.irishfoodmagazine.com Supply chain dynamics a new reporT From on The ChangIng dynamICs oF supply and demand hIghlIghTs susTaInaBIlITy and adapTaBIlITy as Key areas oF ImporTanCe For Those operaTIng wIThIn The Food seCTor. oonagh o’mahony reporTs The world population is expected to reach nine billion by 2050. Feeding that population is becoming an increasingly popular debate as issues of food security, land availability and sustainability must be tackled. For businesses and countries that are prepared, there are great opportunities to harness this future demand. There are many hurdles to this success, but a report from chartered accounting company, Grant Thornton suggests that cohesive food and beverage industries could be key to achieving sustainability while, at the same time, doubling food production. According to ‘Food 4.0: The Changing Dynamics of Supply and Demand’, the Irish food and beverage sectors needs to look beyond sustainability in terms of just environmentally friendly food production, and to include issues of finance and reward. “At Grant Thornton, we believe the definition of sustainability goes beyond the ‘greenness’ of food production, to include the equally important need to share the financial reward for effort and risk across all participants in the sector.” A cohesive industry, according to Grant Thornton’s report, is important if sustainability is to be achieved. The report says that changes in productivity, smart innovation, pricing transparency, cooperation and alignment across the Irish 40 IF Issue 6.indd 40 food supply chain will be fundamental to creating sustainable industries. Exports from Ireland’s food and beverage industries, which stand at €8.9 billion, account for two thirds of the exports by indigenous businesses. Simon Coveney, Minister for Agriculture, Food and the Marine, told a recent Grant Thornton conference that he was confident in the future of the Irish food and beverage industries. He said Ireland has a plan to deliver extraordinary growth on the back of Food Harvest 2020 and added that, as part of Bord Bia’s Origin Green initiative, both public and private sectors were working together to create a brand for Ireland. The report admits that, while the logic of an integrated supply chain equation is simple, the reality is different. It explains that fragmentation causes challenges for all links in the chain, reducing both individual and collective profitability. On a farm level, the report says, there is a lack of profitability with rising feed costs hurting, and in some cases, crippling profits. Meanwhile, processors and manufacturers are under pressure. They need certainty around supply and price, but are being squeezed at both ends with reduced volumes and price pressure from primary producers, and price pressure from the retailers. In turn the retailers’ margins are being challenged. Austerity pressures are causing reduced levels of consumer spend, making it difficult for retailers to push price increases on to the consumer. Food security and availability of supply is a major concern. This has seen some multiples integrate further up the food chain, taking ownerships of farms. For consumers, food consumption is a necessity not a choice. Disposable incomes are under severe pressure and consumer’s inability to absorb price increases is placing heavy demands on a supply chain that is already under pressure. ending of milk quotas Grant Thornton explains that, in a fragmented supply chain, pain will be experienced by all links in the chain. However, certain links in the chain will be more affected than others. The report suggests that through an integrated, aligned and resilient supply chain, businesses and organisations can benefit from greater certainty and rewards. It highlights the impending opportunity in the Irish dairy market as milk quotas end in 2015 and says that, in order to create a sustainable and profitable business model, the food and beverage sector needs to continue to focus on productivity to unlock Issue 6 2012 16/11/2012 14:44:03 Trends the potential to improve international competitiveness, scale and cost efficiency. “Ireland is particularly well-placed to capitalise on the change, as its grass-based method of production allows it to produce milk cheaper than most competitors.” Grant Thornton outlined some of the strategies that have been adopted by Ireland’s leading dairy producers in advance of the 2015 abolition: • Kerry Group plc –announced that it is to enter into partnership agreement with Beingmate of China to supply Irish dairy ingredients for infant nutrition in China. The investment positions Kerry Group plc to expand operations to China for high-value functional milk ingredients. Through the acquisition of Newmarket Co-op (in 2010), and its own existing facilities, the Group is expected to be able to handle a 20 per cent increase in milk volumes. • Glanbia plc – in respect of its dairy processing business of Dairy Ingredients Ireland, Glanbia announced a 40/60 joint venture with its co-operative society, with the co-operative taking majority control. The creation of the joint venture facilitates a focus on the expansion of dairy processing in advance of EU milk quota abolition in 2015, while also allowing the Plc to focus on growing its international business. • Irish Dairy Board (IDB) – the IDB is preparing to take advantage of the ending of the milk quota in 2015 by expanding rapidly into Africa. In 2011, it opened up a new facility in Algeria to service north of the Sahara and is currently launching its new premium brand Kerrygold butter onto the Russian market. In October 2011 the IDB opened its Adams Food Ingredients (AFI) plant in Leek, Staffordshire, UK. The state-of-the-art facility was built to convert high quality milk from Ireland into high quality dairy ingredients. • Dairygold – Dairygold will spend €120 million developing a world-class dairy processing facility in Cork. The redeveloping of its existing location in Mallow will see output return to 450 tonnes of milk powder per day, the same levels as its peak in 1990. • Lakelands – members project output increases of 35-55 per cent in the post-quota era. Lakelands is partnering on a new infant formula product with Chinese dairy company Yili and the Irish Dairy Board. In 2010, Lakelands closed their Lough Egish site, but did not decommission it. That site is expected to be a safety net for increased output, with an additional €8-€10 million investment in a new drier projected to handle a further 50 per cent increase in milk supply. • Connacht Gold – the recent acquisition of Donegal Creameries milk and retail stores, collaborative relations with other co-ops, including Glanbia plc, and an openness to discussion with other processors about further collaboration, is expected to help Connacht Gold achieve a 10-15 per cent increase post-quota. Investment among the leading dairy companies, ahead of the abolition of milk quotas, could prove vital in 2015. However, while high regulation and limited availability of capital are here to stay, Grant Thornton advise that, with a good understanding of a bank’s business model and the competitive landscape in which it operates, food and beverage companies can develop a value proposition (business plan) that will ensure the best opportunity of securing capital. Smart innovation Speaking with business leaders, Grant Thornton found that the majority believed innovation and adaptability to meet changing consumer demand preferences would be key to business survival and success in the future. One company that is continuously adapting to its customer demands is McDonald’s. Since its foundation in 1940, McDonald’s has been coming up with fresh products and services to address the needs of a diverse consumer market, as shaped by demographic, economic and local factors around the world. Today’s consumer, in a world dealing with the fallout of an economic crisis, is increasingly concerned with ‘value’. The perception of ‘value’ has changed amongst Irish consumers. As a result of the recession, as well as the increasing strength of private label brands, consumers have been content to move from brand products to ownlabel. However, they still expect quality even when trading down. McDonald’s Eurosaver meal deals taps into this aspect of consumer sentiment. McDonald’s has also had to face growing concerns around the issues of health and wellness. There has been a rapid growth in demand for nutritional products ranging from ‘one of your five a day’, to more functional ingredients that reduce the risk of a number of health-related issues including diabetes, heart disease and obesity. Increasingly changing nutritional guidelines are leading to a re-engineering of reduced salt, fat and sugar products in the marketplace. Alongside this, consumers’ lives are hectic and convenience is important to a new ‘cash poor, time poor’ market. McDonald’s has tackled this issue in changing ways since its inception, from the original premise of ‘fast food’ to drivethrough services, free WiFi, late night opening, breakfast menus and its McCafe. Technology is further impacting on how consumers shop, with a growing cohort shopping online. In-store experiences have also been affected with technological changes allowing customers scan and pay for their own products without any interaction with shop employees. Smartphones allow customers order food online and home deliveries mean customers never have to leave their homes to get the products they need. While this is changing the face of the market it is also creating opportunities for businesses that are willing to adapt with their market. Grant Thornton added that the consensus among business leaders is that the notion of long-term competitive advantage has reduced and that adaptability will be the difference between success and failure. It predicts future innovation will see more and more collaborative relations between state agencies, universities and industry. This, it said would help to develop scale, share risks and fund transformative innovative projects. Food for Health Ireland is an example of this, with state agencies, industry and universities collaborating to transform Irish milk from a basic commodity to a functional food ahead of the 2015 deadline. As well as this, Bord Bia’s Origin Green initiative is uniting Irish businesses under one umbrella. Origin Green highlights Ireland’s credentials as a ‘green’ foodproducing nation, as well as stating an ongoing commitment to sustainable foodproduction practices. Issue 6 2012 IF Issue 6.indd 41 41 16/11/2012 15:47:14 www.irishfoodmagazine.com spotlight spotlight on… Dee’s Eat Well, Be Happy dee’s eaT well, Be happy oFFers an InnovaTIve healThy range oF ‘real meals’, QuInoa poTs and wholeFood Burgers and aFTer seCurIng a lIsTIng wITh saInsBury’s In norThern Ireland, The Company Is poIsed For FurTher eXporT growTh InTo The uK. dee’S eAt well, Be hAppy first came to prominence in 2009 when UCC graduate and food business entrepreneur Deirdre Collins appeared on the very first season of RTÉ’s Dragons’ Den and struck a business deal with well-known investor and mentor Niall O’Farrell. Since then, the company has continued to expand and production capacity has recently been increased in order to facilitate growing demand from the UK market. Demonstrating this demand, the company has just secured a listing with Sainsbury’s and is now on the shelves of the retailer’s 13 Northern Irish outlets. “Hitting the shelves in Sainsbury’s in Northern Ireland is a significant step forward for the company. My hope is that this is a move closer to launching in hundreds more Sainsbury’s stores in England, Scotland and Wales. Sainsbury’s operates over a thousand stores so there’s enormous potential,” says Deirdre Collins, MD Dee’s Eat Well, Be Happy. The Cork food brand combines healthy eating with convenience, with a range of ‘Real Meals’, new Quinoa Pots and 42 IF Issue 6.indd 42 wholefood burgers, which are already available in select Tesco, Dunnes Stores, SuperValu, Superquinn and Centra outlets throughout Ireland. Just like Dee’s awardwinning ‘Real Meals’ and wholefood burgers, the quinoa range is 100 per cent gluten-free, additive-free and meat-free. Deirdre believes the launch of the meatfree range in Sainsbury’s in Northern Ireland will open up real opportunity to build exports. “Since launching the business in 2009, I’ve always been adamant that I want to build a strong international brand. Exports have definitely been an important focus. Participation at trade functions, along with a presence at music festivals and other cultural events, allowed us to strengthen brand recognition throughout continental Europe. What’s more, the Irish version of Dragons’ Den has also now been screened on UK-based television channels; this had led to us being inundated with sales queries from Northern Ireland and further afield. “Overall, we’re receiving excellent feedback across Europe, however, it seems to be the UK market where Dee’s Eat Well, Be Happy is really excelling. There’s a huge retail market there and the demand for healthy-eating and ‘free-from’ ranges is constantly growing.” The launch of Dee’s Eat Well, Be Happy in Sainsbury’s was negotiated via PRM Group – one of Ireland’s largest retail distributors. From its logistics hub in Lisburn, near Belfast, PRM Group serves trade customers ranging from independent food halls and delicatessens to all the major Irish supermarket multiples. According to Deirdre, the enthusiasm of PRM management and staff, along with the substantial interest shown by buyers at Sainsbury’s, are positive indications that Dee’s Eat Well, Be Happy is on course for an outstanding 2013. “As we get a little bit closer to the end of 2012, I’ve been working with our sales and marketing team to finalise our 2013 business development strategy. While we plan ahead to next year, it’s fantastic to have the knowledge that we’re expanding our presence in Northern Ireland and that our product range is getting such a brilliant response from top retailers and distributors.” Issue 6 2012 16/11/2012 14:44:09 Teagas Leading the Development of Ireland’s Farming and Food Industry Teagasc, the Agriculture and Food Development Authority, supports science based innovation in the agri-food sector and the wider bioeconomy to underpin profitability, competitiveness and sustainability. Through Research (food and agriculture) and Knowledge Transfer (education and advisory) Teagasc delivers six programmes: Animal and Grassland Programme Q Animal and Bioscience Q Grassland Science Q Livestock Systems Q Dairy Q Beef Q Sheep Q Pigs Crops, Environment and Land Use Programme Q Crop Science Q Environment Q Horticulture Q Forestry Rural Economy and Development Programme Q Agri-Food Economics Q Rural Sustainability Q Farm Surveys Q Farm Management Q Rural Development Food Programme Q Food Bioscience Q Food Safety Q Food Technology and Quality Q Technology Transfer to Food Companies Education Programme Q Further Education and Training Courses Q Higher Education Courses Q Agriculture Q Horticulture Q Equine Advisory Programme Q Business and Technology Q Environment and Technology Q Rural Development Q Growth and Efficiency Q Competitiveness Teagasc Goals: Q Improve the competitiveness of agriculture, food and the wider bioeconomy Q Support sustainable farming and the environment Q Encourage diversification of the rural economy and enhance the quality of life in rural areas Q Enhance organisational capability and deliver value for money www.teagasc.ie IF Issue3005 6.indd 43 Corporate 2011_ A4.indd 1 Teagasc 210x280 .indd 1 16/11/2012 14:44:10 09/11/2011 12:09 30/01/2012 09:37:34 Ireland, on its way to becoming a world leader in sustainability Ireland is a country supremely well suited to sustainability. Our climate is temperate; our lush, green countryside is perfect for farming; our seas are teeming with fish. Generations of Irish producers have benefited from these natural resources, and carefully passed them on. Now Ireland has a Sustainability Charter to help Irish food and drink suppliers plan their individual journeys towards sustainability. When you buy food and drink from these Irish suppliers, you’ll know it’s produced hand in hand with nature, you’ll know it’s Origin Green. To find out more visit www.origingreen.ie BOR_12_9903832 IF Issue 6.indd 44OriginGreen 210x280.indd 1 Origin Green 210x280 page.indd 1 01/10/201214:44:17 10:47 16/11/2012 01/10/2012 14:26:43