KN CL Presentation - kuehne

Transcription

Kuehne + Nagel Contract Logistics
Finland
Kuehne + Nagel
Contract Logistics
• Around 7.5 Mio m2 warehouse space operated by Kuehne +
Nagel worldwide
• + 500 warehouse locations
• More than 35,000 warehousing and distribution employees
manage your inventory
• Standard worldwide IT platform and visibility
• Kuehne + Nagel Quality Management System KNPS
• We cover every aspect of contract logistics including strategic
network design and material flow optimization, supply logistics,
postponement / localization, warehousing, value added services,
distribution as well as reverse logistics, refurbishment and repair.
Kuehne + Nagel – Contract Logistics
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Contract Logistics
Global Infrastructure and Know-How
60 Countries
500 Locations
7.5 Million m2 Warehouse Space
35,000 Employees
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Global Footprint
Western Europe
Locations: ~300
Space:
5,000,000 m2
North America
Locations: ~70
Space:
1,300,000 m2
Middle East & Africa
Locations: ~10
Space:
100,000 m2
Latin America
Locations: ~10
Space:
100,000 m2
Eastern Europe
Locations: ~50
Space:
600,000 m2
Asia Pacific
Locations: ~60
Space:
400,000 m2
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Contract Logistics
Primary Focus and Objectives
To be recognized by
our customers as the quality leader in
global logistics and supply chain management
“Best-In-Class” People
Consistent
Global
Operations
InformationIndustry
driven
Specialization
supply chain
management
Global
IT
Standards
Complete Services And Capabilities
The Global Network
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Contract Logistics
Complete Services & Capabilities - Selection
Inbound
Logistics
Supplier management
Order management
Vendor managed inventory
Transportation
Customs clearance
Visibility services
Shared and dedicated warehousing
X-docking
Re-packing / labeling
Customer service management
Visibility services
In-house
Logistics
Outbound
Logistics
Warehousing
Vendor managed inventory
Kitting
Packaging
Light assembly
Production logistics
Other value added services
Transportation management
Visibility services
Shared and dedicated warehousing
X-docking
Kitting, re-packing / labeling
Postponement
Value added services
Transport management / Pooling
Freight audit and payment
Transportation
JIT / JIS delivery
POD services
Visibility services
After Sales Logistics
Order management
Call Center
Warehouse / depot management
Delivery / pickup management
Repair / refurbishment
Disposal
Collection and sorting
Repair vendor management
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Warranty management
Visibility services
Event management
14/02/2014
Technical control
CCTV Systems
• Record moving material
• Follow up / Spot checks
Access control
• Flexim System
• Possibility to customize access for each staff member
Alarm System
• Alarm System linked to Security Company 24/7/365
• Regular checks by Security Company
• Alarm Systems secured with separate power supply
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Security processes
• Security training
• Security working instructions (QSHE Manual)
• Corrective and preventive actions (TIP System + CAPA)
• Rescue Plan
• BCP
• Security agreement with Subcontractors (Carrier Manual)
• Access control (QSHE Manual)
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KN Group has following certificate (on top of ISO 9001 and 14001):
Security Management ( TAPA Certificate )
-Technology Asset Protection Association
Security Management (C-TPAT Certificate )
- Customs Trade Partnership Against Terrorism
QSHE Management (SQAS Attestation )
- Safety and Quality Assessment System; chemicals
QSHE Management (GXP - Food )
-Kansainvälisten ruokastandardien vaatimusten varmistaminen
QSHE Management (GXP - Pharma / Health-care)
-Management system of WHO standard and other requirements
QSHE Management (EN 9100:2003 Certificate)
-Inbound, Stock management, kitting, order preparation, internal
and external distribution for aviation industry
More information: http://www.kn-portal.com/about_us/corporate_social_responsibility/
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Contract Logistics IT
Standard Application
KN CL IT Strategy is based on core execution product:
Ciel FW/FD
Product features:
Global reach
State-of-the-art functionality plus a range of support tools
Extensive team of Corporate, Regional & Local IT Specialists
Formal Change Management process - Worldwide
Formal Release Program plus sub-releases per project
Global 24/7 Technical Support
Regular Superuser Updates & Training
Full EDI Integration with Client & Supplier systems
Global, multi-site Reporting
Real-time inventory & shipment Visibility
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Contract Logistics IT
Integration Via KN IBroker
Transformation
~2700 Message Formats mapped
All Industry Message Standards
supported:
EDIFACT, iDOC, ANSI X12 …
Flat-File
Client own formats
KN XML Schemas
Corporate & Regional Development
Teams
Processing
Centrally hosted, dedicated
servers
24/7 Service
High Availability (>99%)
867 Trading Partners
~16m Messages per month
Integration
Consultancy
Development
Information
Project Management
Web Based eTrack
Dashboard View
Communication
Alert Messaging
Supports all message transfer
protocols and methods
Mutiple Transfer methods:
3rd Party VANs
Point-to-Point
Internet
email
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Industry Standard protocols:
X25
AS/2
FTP/SFTP
14/02/2014
KN Login Inventory
Base functionality
multi site
stock level
& details
lot
numbers
transaction
history
Complete inventory end-to-end visibility by
Site/Multi-Site
Lot Number
Article
…
Detailed information on stock levels within WHS
Support of Trading Groups
Transaction details of WHS operations
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KN Login Inventory
Benefits
Full transparency of multi-site / multi-client networks
Real-time information updates of inventory figures and
statuses
Proactive alerting & event monitoring
Highly configurable
Customized views
Flexible search criteria
Configurable user profiles
Support of Trading Groups
Web Order Entry capabilities
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The Kuehne + Nagel Production System KNPS
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The Kuehne + Nagel Production System
Objectives, Pillars and Principles
KNPS Operations Principles
• Continuous Improvement
Cost
Efficiency
Consistent
Global Operations
Best
Service Quality
Passionate
People
Perfection
Proactive
Performance
Kuehne + Nagel
Production System
KNPS Operations Principles
The Anchor Principles
• Early Information
• Process & Cost Control
• Workload Planning &
Balancing
• Zero Failure
• Discipline & Continuity
• Go & See
• Multi-skilled People
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Customer Transition and Integration Cycle
%
CTI Engagement
Volume
Tender
Phase
Implementation
Phase
Ramp-up
Phase
Operation
Phase
CTI Mission
To ensure a smooth transition and integration of our customers’ business through a proven
methodology, using experienced project specialists, standardized tools and systematic
knowledge transfer to manage, control and report implementations globally.
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Customer Transition And Integration
Worldwide Best Practice
Tools
• Risk Analysis
• Project Definition Document
Corporate
• Change Management
• Decision Log (Registration)
Feedback
• Issue Log
Regional
Training
• Weekly Project Status Report
• Project Plan
Feedback
• Data Validation
National
• Logistics Concept
• SOPs
• Operational Training
• Testing
• Hand-over Document
• Lessons Learned
• Etc.
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Customer Transition and Integration - Experience
- + 200 larger implementation projects per year
- + 50 CTI project managers
- + National and Local CTI trained project resources
- Globally rolled-out in current form since 2007
- Regional and global central project reporting &
controlling
"We are very happy to have chosen K&N as partners. They
were very professional and flexible, in particular during
the critical transition phase of the warehouse move."
- BMW, Vancouver warehouse move. Kuehne + Nagel – Contract Logistics
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Final Slide
Thank you for your attention

KN CL Presentation - kuehne

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