special section - Columbia Business Times
Transcription
special section - Columbia Business Times
Volume 14 Issue 24 June 28, 2008 Mortgage market stormy, foreclosure rate ‘startling’ By Randy McConnell Professional Mortgage Group President Shawn Von Talge says his business has expanded since the subprime lending crisis weeded out local mortgage providers, but his overall view of the market, expressed on his blog, is decidedly grim. “To put it bluntly this has been the worst two-week period for mortgage rates that I have seen!” Von Talge said in a June 16 posting. The rates on 30-year fixed loans spiked a half-percent and mortgage applications dropped about 9 percent, prompting this post a few days earlier: “All of this, in light of a struggling national housing slump, increased inventory of homes and much tighter lending standards. Have you seen the movie ‘The Perfect Storm’? Well, hopefully we end up better than the brave men aboard that vessel.” Mary Wilkerson, marketing vice president at Boone County National Bank, said her main concern is not the market statistics; it’s the lack of confidence in the economy brought on by factors such as rising food and gas prices. "It all comes down to consumer confidence," Wilkerson said. “It's not about reality. It doesn't make any difference what the economists tell you. Reigning women Female business ownership on rise Story begins on Page 14 (continued on Page 21) 5 8 12 Economic Index Sales tax receipts dropping, commercial construction picking up. Business Profile: ServiceMaster ServiceMaster handles aftermath of fire, flood and chemicals. People You Should Know: Greg Cecil Greg Cecil raises funds for MU engineers, and loves Jimmy Buffett’s music. Wendy Knorr, owner of Knorr Marketing & Communications. PRST STD U.S. Postage SPECIAL SECTION Permit #353 Columbia, MO Banking/Financial Services PAID 1 $ 50 photo by jennifer kettler www.columbiabusinesstimes.com See Page 20 2 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com 10 11 23 Mike Martin Let dreamers dream should be local economic development goal. City Manager Bill Watkins Budget needs perspective, practicality, proactive measures. Art Investments First rule for investing in local art: buy what you love. Boone County National Bank������������������������� 4 CenturyTel������������������������������������������������������ 4 Chamber of Commerce���������������������������������� 4 Commerce Bank��������������������������������������������� 4 Corporate Insurance Management�������������� 12 First National Bank����������������������������������������� 4 Hampton Inn & Suites������������������������������������ 4 Horizon Research Services���������������������������� 6 Knorr Marketing Communications��������������� 14 Lenoir Woods������������������������������������������������� 4 Midwest CompuTech������������������������������������� 4 My Secret Garden���������������������������������������� 14 Perlow-Stevens Gallery�������������������������������� 23 Room 38��������������������������������������������������������� 3 Salon Nefisia������������������������������������������������ 17 ServiceMaster�������������������������������������������� 8, 9 Silverbox Photography��������������������������������� 17 State Farm Insurance������������������������������������� 8 Swank Boutique������������������������������������������� 15 The Callaway Bank����������������������������������������� 4 U.S. Small Business Association����������������� 20 University of Missouri����������������������������� 12, 16 University of Missouri������������������������������������� 4 Wal-Mart��������������������������������������������������������� 8 advertisers index Ash Park Plaza��������������������������������������������� 23 Beckett & Taylor Agency�������������������������������� 8 Boone County National Bank����������������������� 28 C&S Business Services Inc.��������������������������� 3 Central Missouri Postal Council Customers�� 7 Central Trust & Investment Company������������ 9 City of Columbia Public Works��������������������� 26 Columbia Regional Airport��������������������������� 17 COLT and ADS Logistics������������������������������ 18 Commerce Bank��������������������������������������������� 4 Commercial Investment Research Center���� 25 First National Bank����������������������������������������� 2 Grill One-5���������������������������������������������������� 17 Instant Imprints��������������������������������������������� 22 Magic Services Inc.�������������������������������������� 17 Mid-America Specialty Markets������������������� 26 Mid Missouri Land & Lots����������������������������� 13 Midwest CompuTech������������������������������������� 6 Missouri Credit Union����������������������������������� 20 Naught-Naught Agency�������������������������������� 24 Penmac���������������������������������������������������������� 6 Riverview Technologies�������������������������������� 24 Shelter Insurance—Matt Donnelly���������������� 23 Socket���������������������������������������������������������� 19 State Farm���������������������������������������������������� 22 Stoney Creek Inn������������������������������������������ 13 The Terrace����������������������������������������������������� 7 The Tiger Hotel��������������������������������������������� 21 Towner Communications Systems��������������� 21 Triangle Blueprints���������������������������������������� 17 University Center for Innovation & Entrepreneurship������������������������������������������ 16 photo by jennifer kettler editor@ columbiabusinesstimes. com market, when it comes to consumer confidence “it’s not about reality.” It turns out that the short-lived designation of Columbia as a declining market had little practical impact on lending, but its emotional impact was significant. We tried to chock this CBT full of facts about the local economy, because we believe the majority of readers do care about the way things really are. Room 38, a tapas restaurant and bar, is scheduled to open in mid-August. The establishment is located on the corner of Walnut and 8th Street in the space formerly occupied by Otto’s Bar. The address is 38 N. Eighth Street, the basis for the name. Room 38’s operator, Billy Giordano, the former general manager of Forge and Vine, said he wanted something simple to go with the contemporary design, “using real clean lines.” “We are definitely doing an upscale restaurant and bar and lounge so we didn’t want the name to be one or the other but a little bit of both,” he said. “I probably went through 100 different names before I decided on this simple one.” Tapas (TAH-pahs, not to be confused with TOP-less) are popular throughout Spain in bars and restaurants. They are, according to the epicurious.com dictionary, appetizers but also can form the basis for an entire meal and can range from simple items such as olives or cubes of ham and cheese to more elaborate preparations like cold omelets, snails in a spicy sauce, stuffed peppers and miniature sandwiches. (573) 499-1830 | (573) 499-1831 fax [email protected] Chris Harrison | General Manager | Ext.1010 David Reed | Group Editor | Ext.1013 Cody Moore | Graphic Designer Alisha Moreland | Graphic Designer Betsy Bell | Creative Services Jennifer Kettler | Photo Editor Cindy Sheridan | Operations Manager Becky Beul | Marketing Representative Kelly Murray | Marketing Representative Joe Schmitter | Marketing Representative Writers in this issue: Brent Beshore, Jennifer Herseim, Bryan Jones, Sarah Kohnle, Randy McConnell, Robert Thomas, David Walle, Virginia Wilson Columnists in this issue: Cathy Atkins, Bob Black, Phyliss Chase, Brad Eiken, Al Germond, Mike Martin, Joanna Schneider, Bill Watkins The Columbia Business Times is published every other Saturday by OUR MISSION STATEMENT: The Business Times Co. 2001 Corporate Place, Suite 100, The Columbia Business Times strives to be Columbia’s leading Columbia, Mo 65202. (573) 499-1830. source for timely and comprehensive news coverage of the local Copyright The Business Times Co., 2008. All rights reserved. business community. This publication is dedicated to being the Reproduction or use of any editorial or graphic content without the most relevant and useful vehicle for the exchange of information express written permission of the publisher is prohibited. and ideas among Columbia’s business professionals. Third-class postage paid at Columbia, Mo. The annual subscription rate is $39.95 for 26 issues. June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Editor David Reed After I assign a reporter to do a market analysis and see the article pop up in my e-mail inbox, I’m always anxious to find out whether the story is balanced. It shouldn’t be weighted toward the negative or positive; it should be a portrayal as close to reality as we can make it. But I also know that negative perceptions can become self-fulfilling. And as Mary Wilkerson says in Randy McConnell’s article on the mortgage 3 editor’s welcome 4 people on the move June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Hirings Waddill Morse Freiburghaus Boone County National Bank has named Sherry Waddill vice president of consumer banking. Waddill, who has 13 years of financial services experience, leads sales and service in the bank’s branch network. Her responsibilities include strategic planning, staffing, compliance, budgeting and business development. Waddill has worked at both First National Bank and Commerce Bank. She graduated from Columbia College with a bachelor’s degree in marketing and management. Waddill is vice chair of the Chamber of Commerce Total Resource Campaign and this year will become president of the Women’s Network. Robert Duncan has been appointed vice chancellor for research at the University of Missouri. He will be responsible for providing leadership to the Division of Sponsored Programs, nine research centers, the MU Technology Management and Industry Relations Program and the office of Animal Research. Duncan received his bachelor’s degree in physics from MIT in 1982 and his doctorate in physics from the University of California-Santa Barbara. Previously, he was the chief operating officer of the New Mexico Consortium. His appointment starts Sept. 1. Judith Fitzgerald Miller, associate dean for graduate programs and research at the Marquette University College of Nursing, has been named dean of the MU Sinclair School of Nursing. Miller received her bachelor’s degree in nursing from the University of Wisconsin-Madison, her master’s degree in nursing from Marquette University and her doctorate from the University of Illinois in Chicago. Miller is a member of several medical organizations and is a fellow in the American Academy of Nursing. She has also written three editions of her award-winning book, “Coping with Chronic Illness: Overcoming Powerlessness.” She will begin her position Aug. 1. Julie Sizemore has been appointed director of sales of the new Hampton Inn & Suites in Columbia. The hotel is scheduled to open this summer at the southeastern end of the University of Missouri campus. Previously, Sizemore was sales manager for two hotels in Columbia and in Champaign, Ill. Erik Morse has joined Midwest CompuTech as a sales manager and account executive. He will be responsible for establishing new business, relationship building and providing customer service. Morse earned a bachelor’s degree in psychology from the University of Missouri. He is the Columbia Chamber of Commerce EPIC co-chair. Lenoir Woods senior living community hired Ron Freiburghaus as development director. Freiburghaus will assist older adults in creating planned gifts to help loved ones and important ministries. He will also work with the local community to benefit the residents of the continuing care retirement community. Freiburghaus graduated from the University of Missouri with degrees in psychology and law. The National Biodiesel Board, based in Jefferson City, chose Shelby Neal as the new director of state governmental affairs. Neal has 10 years of lobbying experience including working as a policy advisor for Gov. Matt Blunt. He began his career in Washington, D.C., where he served as a policy advisor to three members of the U.S. Congress. He returned to Missouri to work as a state and federal lobbyist for the Missouri Soybean Association. Neal authored the “Missouri Renewable Fuel Standard,” which requires most Missouri gasoline to contain 10 percent ethanol. He is a graduate of the University of Missouri and lives in Columbia. CenturyTel recently hired five people for the Columbia office: Kevin Czaicki, area operations manager; Court Chrisman, sales account manager; Curt Kempf, senior technical manager; Russell Scruggs, senior analyst and Kelly Vanengelenhoven, senior analyst. Promotions Gary Meyerpeter has been named an executive vice president of The Callaway Bank. Meyerpeter joined The Callaway Bank staff in 2004 and serves as the president of The Callaway Bank Boone County markets. Meyerpeter, who lives in Columbia, is responsible for overseeing the growth and management of Columbia and Boone County. Meyerpeter earned a degree in business management from Central Missouri State University. Appointments Gov. Matt Blunt appointed Theodore E. Chapman the deputy director for the Division of Mental Retardation and Developmental Disabilities at the Department of Mental Health. Chapman received a bachelor’s degree in psychology from California State University and a doctorate degree from the University of Kansas. Columbia City government Risk Manager Sarah Perry assumed the role as president of the Public Risk Management Association recently. She previously served as a director on PRIMA’s board. She will be responsible for leading PRIMA, a risk management association focused on the practice of risk management in the public sector. 5 economic index The down arrows continue to dominate the economic indicators in key categories – sales tax receipts and home building, sales and values – while there are up arrows where they’re unwanted – local and state unemployment. One bright spot is commercial building. The number of permits issued, and the value of the construction, rose in May, compared with the same month last year. The number and value of permits for alterations and additions also increased. Sales tax receipts are a good indicator of activity in the local economy. City Finance Director Lori Fleming’s office did a breakdown of the receipts by category, and the results show some negative trends. For the first six months of the current fiscal year, collections of the 1 percent sales tax in the construction and home improvement category are down 10 percent compared with the previous year. (continued on Page 6) Columbia’s Economic Indicators receipts 1% Sales Tax Receipts March 2008: $1,658,767 March 2007: $1,778,614 Change (#): -$119,847 Change (%): -6.7% Value of Building Permits – Residential May 2008: $7,138,474 May 2007: $8,673,521 Change (#): -$1,535,047 Change (%): -17.7% 1% Sales Tax Receipts Fiscal Year-to-Date 2008: $9,894,217 Fiscal Year-to-Date 2007: $9,858,405 Change (#): $35,812 Change (%): 0.4% Building Permits – Detached Single Family Homes May 2008: 23 May 2007: 41 Change (#): -18 Change (%): -43.9% labor Columbia Labor Force April 2008: 92,902 April 2007: 92,862 Change (#): 40 Change (%): 0.0% Missouri Labor Force April 2008: 3,006,492 April 2007: 3,020,721 Change (#):-14,229 Change (%):-0.5% Columbia Unemployment April 2008: 3,050 April 2007: 2,738 Change (#): 312 Change (%): 11.4% Missouri Unemployment April 2008: 147,764 April 2007: 132,078 Change (#): 15,686 Change (%): 11.9% Value of Building Permits – Detached Single Family Homes May 2008: $3,790,165 May 2007: $7,367,520 Change (#): -$3,577,355 Change (%): -48.6% Building Permits – Residential Additions/Alterations May 2008: 93 May 2007: 96 Change (#): -3 Change (%): -3.1% Value of Building Permits – Residential Additions/ Alterations May 2008: $858,309 May 2007: $826,001 Change (#): $32,308 Change (%): 3.9% Value of Building Permits – Commercial Additions/ Alterations May 2008: $4,475,815 May 2007: $1,801,050 Change (#): $2,674,765 Change (%): 148.5% Units Sold in Boone County – Detached Single-Family Homes May 2008: 247 May 2007: 273 Change (#): -26 Change (%): -9.5% Volume of Sales in Boone County – Detached SingleFamily Homes May 2008: $42,813,663 May 2007: $47,325,701 Change (#): -$4,512,038 Change (%): -9.5% Median Price of Home Sales in Boone County May 2008: $150,000 May 2007: $155,000 Change (#): -$5,000 Change (%): -3.2% utilities Water Customers May 2008: 43,907 May 2007: 42,740 Change (#): 1,167 Change (%): 2.7% Building Permits – Commercial May 2008: 30 May 2007: 25 Change (#): 5 Change (%): 20.0% Electric Customers May 2008: 44,575 May 2007: 43,179 Change (#): 1,396 Change (%): 3.2% Missouri Unemployment Rate April 2008: 4.9% April 2007: 4.4% Change (%): 0.5% Value of Building Permits – Commercial May 2008: $12,447,815 May 2007: $3,346,050 Change (#): $9,101,765 Change (%): 272.0% Sewer Customers – Residential May 2008: 39,496 May 2007: 37,973 Change (#): 1,523 Change (%): 4% construction & housing sales Building Permits – Residential May 2008: 147 May 2007: 139 Change (#): 12 Change (%): 8.6% Building Permits – Commercial Additions/ Alterations May 2008: 21 May 2007: 20 Change (#): 1 Change (%): 5.0% Sewer Customers – Commercial May 2008: 3,513 May 2007: 3,414 Change (#): 99 Change (%): 2.9% Columbia Unemployment Rate April 2008: 3.3% April 2007: 2.9% Change (%): 0.4% Contributors include: Lori Fleming, Linda Rootes, Sarah Talbert and Carol Van Gorp Compiled by David Walle June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Housing market downturn continues, commercial building up 6 economic index June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Paula Carter of Horizon Research Services took Fleming’s raw numbers and developed a series of charts (above, adjacent page). While there have been some high-profile restaurant closings this past winter and spring, the sales tax receipts from restaurants and bars were up significantly in the first six months of the current fiscal year compared with the two previous years. Receipts through March, the latest month with com- plete figures, were up 10.5 percent compared with the same period in the previous fiscal year. Sales tax reports from department, retail and grocery stores seem to be showing evidence of curbed spending among consumers. Local tax revenue from those stores is flat, with a 1.25 percent increase from October through March. When factoring in the increase in population, the data indicates a decline in per capita spending, although many people come from outside the city to shop. If Columbia follows national trends, the reduced spending likely will continue. More than half of consumers polled in April planned to reduce spending on home goods, according to a report from Packaged Facts drawn from Simmons Market Research Bureau survey data. One category that raises questions about driving patterns is the sales tax receipts from petroleum products, primarily gasoline, in Columbia. The receipts were up 3.7 percent through March, compared with the previous year. However, the average retail gas price in Missouri, which is usually within a few cents of Columbia price, was about $2.50 a gallon at the end of March 2007 and the price broke above $3.00 a gallon in March 2008. That's a 50-cent increase, or 20 percent. Since the sales tax revenue hasn’t increased as much, it may mean that people were already driving less this past winter and spring. v June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Source: Horizon Research Services 7 economic index 8 business profile | Servicemaster June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Servicemaster owner Adam Kinser, right, directs his employees at the cleaning service center outside of Columbia. When fire is out, floodwaters recede, chemicals spilled, ServiceMaster trucks arrive By Robert E. Thomas When disaster strikes — and it’s been a big year for disasters — Adam Kinser and the teams at ServiceMaster stay busy, quickly responding to the scene in their bright yellow trucks. Kinser is in his sixth year operating ServiceMaster, the Columbia-based restoration and cleaning franchise. It’s already been a year notable for response to flooding and a multitude of local fires along with expanded commercial contracts. Employees from the Columbia franchise with specialized training joined those from the six ServiceMaster franchises in St. Louis to assist Iowa flood victims, he said. They hired temporary labor and are sharing equipment to help restore homes in Cedar Rapids, where floodwaters from the Cedar River forced the evacuation of more than 24,000 people. ServiceMaster franchises hold a national contract with State Farm Insurance and more recently signed a contract as first responder to Wal-Mart. For Kinser, Wal-Mart coverage includes 13 Mid-Missouri counties. “We are trying to go commercial rather than just to serving homeowners,” he said. “There is nothing we can’t do,” he said. “I stress to our employees that we never turn down a job.” That means he’ll solicit work cleaning up chemical spills, methamphetamine lab fires, chlorine and fuel spills. In Poplar Bluff, for example, ServiceMaster pulled from the ground and replaced a leaking 9,000-gallon tank of diesel fuel, he said. Large Columbia-area restoration jobs have included a fire at the 3M manufacturing plant and the Harrisburg High School water loss. “In Harrisburg, two years ago, they had a five-inch main bust and it ran over all night, flooding out pretty much the whole school,” he said. Kinser recalled how the special key to shut off the water main couldn’t be located, so water was still coming out of the pipe when his team was there. It ruined the brand new gymnasium. “We moved the bleachers, removed and replaced the hardwood floor. A professional artist came to paint and we flew in a man from Wisconsin whose company had made the original wood. The only other floor like this in Mid-Missouri is the one in Mizzou Arena,” he said. But not all calls are so serious. “I’ve had calls in the middle of the night that ‘I hear something in my attic or there’s a terrible smell coming from there,’” Kinser said. “I’ve crawled up in attics and dug around in two feet of insulation to find a frozen up squirrel. Whatever it takes.” Fire and water damage make up about 85 percent of the daily business, he said. The firm has eight full-time employees and a large network of floor-to-ceiling subcontractors. Time is essential to prevent secondary damage from fire and water, Kinser said. “The whole thing about our business is showing a sense of urgency,” he said. “Some people don’t understand that. Our contract says we must call back customers in four hours. We call them back within 15 minutes, and our average response time to the location is an hour and 15 minutes.” Kinser’s home is about a hundred yards from the business site at 10620 N. Highway VV, which speeds response time, he said. “We have a van set and go out like the fire department.” So far this year, ServiceMaster has been called to more than 25 fires, a number he says is way out of proportion. “This is not the time of year for fires, which is usually around the Fourth of July or early winter “We will go out and give them an estimate to see if the damage is enough that they should call their insurance company,” he said. “I bet 90 percent of our calls are from women. I don’t know why,” he said. “Every marketing study that I have looked at says nothing about the men. Your focus is on the women.” ServiceMaster, nationwide, includes about 5,500 locally owned franchises. The parent firm was acquired in 2007 by the European-based equity firm of Clayton, Dubilier and Rice Inc. for a reported $5.5 billion. v Reggie McBride of Servicemaster Clean scrubs wall stains in a recently fire-damaged apartment, in the Cherry Hill Village. Servicemaster Clean Production Manager Reggie McBride cleans a stool at the service center outside of Columbia. ServiceMaster of Columbia 10620 N. Highway VV 573-443-8383 www.servicemasterclean.com Servicemaster Clean Owner Adam Kinser, right, and Operations Manager Tommy Probst shrink wrap a tricycle after cleaning it in the service center outside of Columbia. June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com when people are stoking up their fireplaces or furnaces. This is abnormal, it just doesn’t make any sense,” he said. The ServiceMaster warehouse is filled with the belongings of people whose homes were damaged by fire or water. Some items are heirlooms and some are as commonplace as mattresses, but all of them are cleaned and then wrapped in plastic. The company also is called to clean after shootings or other types of trauma in a home. Employees have worked to restore locations following several suicides, Kinser said. About a third of the calls come directly from the people involved. Most of them don’t know if the damage is going to be covered by their insurance policies. Others who call may have already had two homeowners’ claims. “A third claim could put them over the edge where they get dropped, or their rates are going to go through the roof,” he said. 9 business profile | servicemaster 10 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com voices From the Roundtable Missourian in transition as 100th anniversary approaches Al Germond Al Germond is the host of the “Columbia Business Times Sunday Morning Roundtable” every Sunday at 8:15 a.m. on kfru. He can be reached at al@ columbiabusinesstimes. com. Times are tough in the newspaper business these days and Columbia’s rare status as a city with two competing daily newspapers is clearly under siege. The Columbia Missourian, which turns 100 in September, is in trouble financially. For me, this is one of those difficultto-write “glass house” stories about a media competitor. I believe the Missourian in future years will become all-electronic and distributed via the Internet. As an investor in various media ventures over the years – including the CBT – I’m well aware of the market’s competitive situation. This commentary should not be read as a paean for the Columbia Missourian title to disappear. Something has to change, however, especially when it comes to allocating precious tax dollars to an enterprise that’s clearly “upside down” financially and probably slated to remain that way forever given the ongoing bouleversement of the media. The rough, incomplete history of journalism in Columbia includes two newspapers founded during the 19th century – the Herald and the Statesman – later merged to become the Herald-Statesman. When two titles merge, it means one or perhaps both, were on shaky ground financially. Citizen Journalist The Columbia Daily Tribune appeared in 1901 and with the establishment of the University of Missouri’s School of Journalism in 1908 came the University Missourian, later renamed the Columbia Missourian. The world’s first journalism school had a unique cachet from the start: a daily general circulation newspaper as the laboratory of instruction and practical experience. The journalism school’s “Missouri Plan” that includes the Missourian has been hailed for training tens of thousands of journalists over the past century. Now the business of publishing a “laboratory” daily newspaper is sputtering. Galloping operating costs are only modestly offset by advertising revenue and the current subsidy from MU – a $250,000 “laboratory fee.” University officials say the cost has grown hard to justify. If the Missourian wasn’t subsidized, Columbia’s morning newspaper would have gone out of business long ago. A recent article in the Columbia Daily Tribune described the Missourian’s increasing operating losses accompanied by a breakdown of 2007 fiscal year operating expenses. Perhaps it isn’t known, but the Tribune’s one-dimensional story doesn’t tell us anything about the Missourian’s revenue – that is, how much advertising the newspaper sells measured in dollars. We can’t compare the Missourian with the Tribune itself in terms of revenue, operating expense and profitability because those numbers by the owner’s right as a private, closely-held family enterprise are absolutely confidential. The past century has seen the development of both university-related and directly owned and operated media enterprises that compete with private business. This includes KOMU-TV and two FM radio stations. Since 1953, Channel Eight has been an innovative extension of the “Missouri Plan” into television and broadcast journalism. It was carefully crafted to minimize opposition both in the state General Assembly and in the milieu of private commercial broadcasting. When the FCC allocated TV channels to Columbia in 1952, both the Missouri Farmers Association (MFA) and a joint Tribune-KFRU consortium announced their intention to file applications. Then the university trumped them both by proposing a hybrid video operation that included educational instruction during the daytime followed by local and network commercial programming in the late afternoon and evening. (continued on Page 19) A plan for boosting local economic development Mike Martin Columbia resident and science journalist Mike Martin earned a master’s degree in business administration from the University of Washington, with a concentration in entrepreneurship and innovation. He can be reached at mike. [email protected]. A recent comment from statehouse candidate Chris Kelly reminded me how I started writing for publication 15 years ago. To staunch the flow of illegal immigrants, Kelly asserted, we must crack down on the businesses that hire them. But as I noted six years after starting an environmental engineering firm in the Seattle area, by clouding the American dream with a fog of disincentives, government shares as much if not more blame for problems like illegal immigration and the lack of American competitiveness that inspires businesses to hire undocumented workers. American dreamer “So you want to start your own business, create prosperity, hire good employees and create taxpayers,” I wrote, from my own experience, in a 1993 article for the Puget Sound Business Journal. “So you want to live the American dream.” You, Mr. or Mrs. Honest Entrepreneur I presumed, want to make sure your vendors get paid. You want to make payroll, on time, every time, because you’re responsible for the livelihoods of your new hires, with their young children and pregnant wives and disabled husbands. You’ve just signed a three-year lease on your new office space and you want to pay your rent. You want to render unto Caesar – pay your taxes, too. Ultimately, you want to grow, “maybe a little, maybe a lot.” “I’m convinced that most people who go into business are honest, hard-working American dreamers,” I wrote. “Just the kind of people America needs.” But then, as now, we discourage the dream of hard work, suitably rewarded with a gauntlet of greed – not the corporate variety, but the government kind. Take our new business owner, “Sam.” From the day Sam opens her doors, she’ll become a tax collector for the State of Missouri and Uncle Sam, rendering everything from sales taxes to employee taxes and a cartload of other tribute besides. Once Sam incorporates, she’ll pay a “franchise tax” just for doing business in Missouri – even if she hasn’t earned a dime. If she makes money, she’ll pay a corporate income tax, too. When Sam decides to hire even one legal employee – call him “Joe” – the first thing she’ll have to do is apply for an IRS EIN – Employer Identification Number. In with Joe – a legal U.S. citizen – will march Caesar's army: federal withholding tax; Social Security withholding tax; Social Security employer tax; Medicare tax; federal unemployment tax; state unemployment tax; and state disability taxes, all demanding that Sam collect and remit them at least four times a year for as long as she stays in business. The paperwork alone will become a logistical nightmare. Ditching the disincentives On Joe’s first day, a battalion of employeerelated regulations will storm Sam’s business, too. Many regulations – like child labor laws and worker safety standards – are critical. But just as many others are the cudgels of a conspiracy that pads the pockets of lawyers and bureaucrats. So atrocious and unethical has this conspiracy become that it finally blew up in some unsuspecting faces. Trial attorneys like Richard Scruggs, Bill Lerach and Melvyn Weiss – notorious for a competitiveness-killing creature of the U.S. legal system called the "baseless corporate class action lawsuit" – are now headed to jail for corruption and bribery. Awaiting their eventual comeuppance alongside the tort kings is another industry of shakedown artists who partner with the government to besiege honest businesses with dubious discrimination charges. Take the May 2008 case of six women – legal immigrants from Somalia – who filed a religious discrimination complaint with the Equal Employment Opportunity Commission against a Minnesota tortilla manufacturer bound by food safety regulations to require pants-and-shirts uniforms. Now represented by the Council on American-Islamic Relations (CAIR), the women insisted on wearing traditional Islamic clothing of loose-fitting skirts and scarves. CAIR refused to make the women available for interviews last week, effectively silencing their voices about the merits of their own complaint. The lawyers and bureaucrats are readying their cases, already fighting in the court of public opinion. Mission Foods, the tortilla maker who dared say “no way,” meanwhile says it has “positions that need to be filled.” “I would suggest that the company hire someone else,” wrote a blogger commenting on the story. “If necessary, hire some illegal immigrants, perhaps from Mexico. They are a lot more likely to acclimate themselves to American culture.” The message here: “ditch the disincentives — hire illegals!” Mission Foods may be listening. Chris Kelly should be listening. Problem is, the U.S. government, the legal community, and organizations like CAIR aren’t listening and don’t want to. As for Sam our American dreamer, she may be listening, too. But not until she finishes filling out Forms 940, 941, 944, 1120, W-2, W-3 and responding to Joe's discrimination complaint. He just joined a church, you know, where everybody wears green hair. Sam? Samantha! It's getting late – don't fall asleep in there. You know what can happen when you dream! Education Matters Are you as smart as a Columbia public school student? Phyllis A. Chase Phyllis A. Chase is the superintendent of Columbia Public Schools. She can be reached at pchase@ columbia.k12.mo.us A popular television game show pits adult contestants against a group of fifth-grade students to quiz their knowledge on such subjects as geography, history and math. More often than not, to the delight of the viewing audience, the students win. While entertaining, I think this show demonstrates that today’s students are expected to demonstrate knowledge at higher levels than ever before in this country. Twenty-five years ago a report was delivered to the public by the National Commission on Excellence in Education entitled, “A Nation at Risk.” The commission determined that poor academic performance was evident at nearly every level of schooling and warned that our education system was “being eroded by a rising tide of mediocrity.” The report highlighted a number of disturbing facts about student performance, including the following: • Only one-third of 17-year-olds could solve a math problem requiring several steps. • Only one-fifth could write a persuasive essay. • Millions of adults were illiterate. • Scholastic Achievement Test scores were dropping. The report generated heated debate about public schools and fueled a number of educational reforms culminating with mandates reflected in the No Child Left Behind Act of 2002. This act requires schools to improve students’ skills or face ever-tougher sanctions. However, the recommendation that had the most effect in Missouri and other states was the adoption of rigorous and measurable state standards and expectations. Prior to this, what was taught and how it was measured was basically a district decision. Without state standards, there was no way to compare and contrast achievement among and between districts. Missouri and other states began the arduous task of developing state standards that identify what students are expected to know and do at each grade level and in specific content areas. In Missouri, these standards are known as the Show-Me Standards, 73 rigorous academic standards developed by Missouri teachers and adopted by the State Board of Education. In order to measure student progress toward these standards, the Missouri Assessment Program (MAP) was developed. The MAP is a performance-based assessment system used to determine if schools and districts are making “Adequate Yearly Progress,” a requirement of NCLB. What distinguishes these assessments from those of yesteryear is their requirement for students to show their work in the form of “performance events” and “constructed responses.” Today, a student cannot expect to guess his or her way to high scores. The MAP requires that students not only have knowledge of facts, but that they also are able to demonstrate higher order thinking skills, such as being able to apply knowledge, analyze it, and/or synthesize it into a product. Today’s students are being challenged to perform at standards that are world class. They must be able to demonstrate they know and are able to apply their knowledge. (continued on Page 19) City View City budget requires perspective, practical decisions, proactive measures Bill Watkins Bill Watkins is Columbia’s city manager. More than 125 years ago, Ralph Waldo Emerson asked, “Can anybody remember when the times were not hard and money not scarce?” Concerns about money and the economy are nothing new. Market forces and the rules of sound budgeting remain the same, but the players have definitely changed. Columbia now competes nationally and internationally for jobs and economic development opportunities, and worldwide economic pressures have a direct impact on our pocketbooks. Skyrocketing energy costs, mounting fuel prices, escalating health care costs, rising insurance premiums and overall price increases for basic goods and services are just a few of the pressures on our bottom line. The City’s financial position will continue to be sound in the coming year. However, as we plan our fiscal year 2009 budget, we must be cognizant that costs will continue to rise as revenues remain flat, leaving the City with very few discretionary dollars. As I recently told the Council and staff, this is not the year for new initiatives or major increases in existing programs. In my recent State of the City address, I suggested the City expand partnerships, develop new alliances and do its business more intelligently. Through collaboration and coordination, we can achieve more with fewer resources, particularly in the areas of economic development, health, social services and police. Understanding the current financial situation requires a basic understanding of the City’s operating budget. An in-depth overview is available in the FY 2008 annual budget, which is online at www.GoColumbiaMo.com. For the sake of space, I will try to provide a simplified primer on the four general categories of the City’s operating budget. The general fund This fund accounts for a large portion of the City’s operating expenditures and day-to-day services such as police, fire, health and planning. Primary revenue sources include general sales tax, gross receipts tax and PILOT payments from City enterprise funds. (More on PILOT, later) Since the general fund is the source of most of the City’s discretionary dollars, here are a few important facts to consider: • 28 percent of the general revenue fund is generated by a 1-percent general sales tax. • Sales tax revenues have been growing at less than 3 percent the last few years. • Sales taxes are expected to grow about 1 percent in the coming year. • 66.7 percent of the general fund pays for personnel services. Of that, 61 percent is spent on public safety, which includes police, fire, joint communications, emergency management and Municipal Court. • 14.3 percent of general revenue funds are budgeted for things such as utilities and services, which primarily fund street, sidewalk and park projects. • 95 percent of park expenditures are paid through designated funding sources. • 100 percent of street activities have designated funding. Special revenue fund This fund represents money restricted by federal guidelines, state law or City ordinance. Examples include voter-approved park, transportation and capital improvement sales taxes, convention and tourism hotel tax and the federal Community Development Block Grant fund. Special revenue funds must be spent for their designated purpose and come with obligations the City must meet. Enterprise fund This fund stems from business operations that serve the public, including electric, water, railroad, sewer, storm water, solid waste and parking. City enterprises make Payment-in- Lieu-of-Taxes (PILOT) disbursements to the general revenue fund that are equal to what privately owned utilities would pay in gross receipts tax. Three enterprise funds receive substantial City subsidies – airport, transit and recreation services. Internal Service funds Each City department supports internal service operations such as fleet, information technologies, public communications, utility customer services, custodial/building maintenance, self-insurance and employee benefits and health insurance. So, if our income streams are limited, expenses are growing more rapidly than our revenues and our financial obligations leave very few discretionary dollars, what do we do? First, we plan conservatively, budget prudently and maintain the appropriate reserves, as required by ordinance. We take a hard look at what works and what doesn’t, seek ways to “work smarter” and use existing resources more wisely. Then, we take a visionary approach to the future. I plan to further discuss these ideas in future issues and appreciate the opportunity the Columbia Business Times has given me to do so. As we enter the FY ’09 budget process, there will be several opportunities for public input. I encourage you to get involved by going to public hearings, attending Council meetings and reviewing the financial information on the City’s Web site, www.GoColumbiaMo.com. Budget decisions are never easy, but together, we can weather the current economic downturn, plan for the future and continue to enjoy the benefits of living, working and playing in a full-service city. 11 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com voices 12 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com people you should know Greg Cecil Director of Development and Corporate Relations University of Missouri College of Engineering photo by jennifer kettler AGE: 54 JOB DESCRIPTION: Fund-raiser and corporate relationship manager YEARS LIVED IN COLUMBIA: 23 ORIGINAL HOMETOWN: Sedalia EDUCATION: University of Central Missouri, bachelor’s degree in geography; University of Missouri, master’s degree in public administration COMMUNITY INVOLVEMENT: Columbia Regional Airport Advisory Board, chair; Columbia Chamber of Commerce, past board member, past chairs of economic development, business showcase (co-founded), governmental affairs, agri-business, small business, and education committee, ambassador. City, past board member of economic development, risk management, Convention and Visitors Bureau. Missouri United Methodist Church, candidate for City Council 5th Ward (1987). PROFESSIONAL BACKGROUND: Assistant director of economic development, City of Sedalia; executive vice president of Abilene, KS, and Sedalia chambers of commerce; account manager Wausau Insurance Company, CEO of Corporate Insurance Management of Columbia; assistant section supervisor, Missouri Department of Insurance; senior executive director of development, Columbia College; development officer, MU College of Business; and director of development, MU College of Education A COLUMBIA BUSINESSPERSON I ADMIRE AND WHY: Sabrina McDonnell, because she has moved up through the ranks at First National Bank from a teller to president. That is quite remarkable. Sabrina’s experience over the years with the bank has enabled her to understand and appreciate the culture of the bank and she can use her knowledge to provide a great work environment that achieves the bank’s goals. WHY I’M PASSIONATE ABOUT MY JOB: There is a huge need for engineers and for young people to consider becoming engineers. My job allows me to meet many people from all across the country and learn about their lives and their university experiences. I talk to alumni about their experiences at MU and growing up in their hometowns in Missouri. I get to ask them to financially support the great University of Missouri and really make a difference in a student’s life or provide support to renowned faculty member to keep them at the university. Gifts to the university can have a transforming effect and can accomplish results that cannot be done with funding from the state or other resources. Our donors get to see what a difference that they make. IF I WEREN’T DOING THIS FOR ALIVING, I WOULD… be governor. BIGGEST CAREER OBSTACLE I’VE OVERCOME AND HOW: Starting Corporate Insurance Management from “scratch” was fun and challenging. I secured partners and agreements with major insurance companies and was able to compete with the largest commercial insurance brokers in the country. Making calls and being knowledgeable about coverage enabled me to gain trust with customers and prospects. This practice serves me well in fund raising. It is important to gain the trust of anyone I am working with. A FAVORITE RECENT PROJECT: I have two projects that stand out: working with the nephew of an alumnus of the College of Business to establish the first endowed professorship in civil engineering, and working with Mr. and Mrs. Hook to establish the Hook Center for School and District Renewal and the Joanne Hunt Hook Dean’s Chair in Educational Renewal at the College of Education, which was the first such chair established at the university. WHAT PEOPLE SHOULD KNOW ABOUT THIS PROFESSION: It is a relationship-based job and it is necessary to have as much contact with alumni and corporate representatives as possible. There is a great deal of travel involved and scheduling can be difficult at times. One needs to pay close attention because opportunities for involvement with alumni and corporations can present themselves and you have to be ready to “ask for the order.” WHAT I DO FOR FUN: I enjoy traveling to destinations in Maine, Colorado, Wyoming, California, Oregon, Florida and western Canada. Around Columbia I like to run, especially with my trainer Jamie Mondello, bicycle, cook and play guitar. FAMILY: My spouse is Michelle Cecil, the William H. Pittman Professor of Law and Curator’s Distinguished Teaching Professor at the University of Missouri School of Law. Michelle is the best law professor at the law school. FAVORITE PLACE IN COLUMBIA: My back yard and kitchen. ACCOMPLISHMENT I’M MOST PROUD OF: Saving Boy Scout Troop 5 from losing its charter and at the same time watching the troop produce two Eagle Scouts. Establishing the Michelle Arnopol Cecil Award in Tax and the Michelle Arnopol Cecil Scholarship at the University of Missouri School of Law that honors my wife and her success as a law professor. MOST PEOPLE DON’T KNOW THAT I… am into artisan cooking. I also am a big Jimmy Buffett fan and can play many of his songs on guitar.v To assess or not to assess? Important considerations for behavioral testing True employee development cannot be forced or mandated. For a company to become company, individuals must be committed to “looking in the mirror” and being willing to make a sincere effort to change. The journey to becoming a better company, employee, leader or person always begins with the desire to improve. Behind every great breakthrough is a strong sense of passion, a steel-toed conviction in what can be. In the heart of growth lies an element of intellectual humility, knowledge that a person can do it…but not alone. Transforming a team or company happens when individuals can scrutinize themselves, recognize their unique contributions to the whole and make changes. A popular and convenient way to identify growth opportunities is the use of behavioral style assessments. They are typically affordable and easy to administer. Assessment tools offer an objective look into inherent strengths and weaknesses of an individual’s behavior and personality. In a world where the success or failure of an employee is most often associated with temperament rather than technical skills, this perspective cannot be underestimated. Management roles are changing as well, requiring not just a supervisor, but a coach, trainer and mentor also. To do this successfully, a manager must know specifically how that individual perceives the world around him or her and how he or she operates within that world. This need exists with current employees, but should begin as early as the hiring process. No longer is it enough to simply have the requisite technical knowledge and skills to do the job successfully. Instead, other questions and issues become preeminent: • Will the person give the organization an honest day’s work? • Will the individual get along with team members? • Will the person continue to grow, develop and stay current? • Will the person be flexible and adjust to rapid changes in work processes and procedures? • Will the person provide quality service to both internal and external customers? Most organizational leaders today are trying to find answers to these questions. Personality tests assess this important component of job behavior and performance. If your organization chooses to use behavioral assessment tools for its employees, it is important to select a methodology with a track record of success. In selecting an assessment process, there are a few important considerations. • First, make sure the tool has demonstrable statistical validity and reliability. • Second, the results should be easy to understand and the diagnostic model should be easy to apply. If leaders have to invest too much time in simply understanding the tool, they won’t use it. • Lastly, it is important to ensure that the tool is designed to identify a person’s natural styles, and not their adjusted styles. Many adjusted style instru- ments allow the respondent to influence the results and, hence, to avoid addressing the true areas of development that can have a significant impact on performance. Once an employee’s assessment results are complete, the next step is to work with a certified assessment coach to help guide establishing individualized benchmarks. Use “feedforward” instead of feedback. You can change the future, not the past. It can be more productive to help people be “right,” than to prove they were “wrong.” Develop an action plan, with the input of the individual. This dialogue creates a process in which both parties are focused on improving the relationship, not on judging each other. Ongoing reinforced training and feedback are the keys to incremental growth and change. A Chinese proverb states: “He who knows others is learned. He who knows himself is wise.” To help employees achieve their best, one must first understand their uniqueness. What used to be guided by hunches and gut instinct is now available through the marriage of psychology and technology. One of my coaching clients, after working over time with his assessment results, said, “It didn’t just make me better in business, it made me a better person.” Now that’s a win-win. © 2008 SandlerTraining, Inc. Sales and management training/consulting since 1967. For personal or team assessment information, call Awareness Management Systems at 573-445-7694 or email atkins@awarenessmanagement. com. 13 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Smart Thinking » Cathy Atkins Women-owned busines In 2004, when Wendy Knorr started her marketing firm and Sara El-Toumi opened her salon and spa in Columbia, women had reached the point where they owned a 50percent or greater stake in 48 percent of privately held U.S. companies. The Center for Women’s Business Research study said that was a 6-percent increase from 1997. In 2006, when Erin Keltner opened a boutique on Broadway, there were close to 210,000 female-owned businesses in Missouri, which employed 298,000 people and produced $42 billion in revenue. Missouri ranked 18th nationally in the number of female-owned businesses, which was 42 percent of the total. Today, women are even stronger in the business market. Women start 424 new as many as their male counte The trend is likely to c who hold 45 percent of a from four percent in 1965, education in higher numbe have demonstrated that o Stephanie LaHue Wendy Knorr As a little girl in 1989, Stephanie LaHue remembers seeing her mother struggle to get My Secret Garden off the ground, watching as Ruth was rejected by bank after bank for loans. Finally one bank provided a “high risk” loan, and her husband, Steve, co-signed the note. (Until 1988, it was legal for banks to refuse a loan to a woman without a man to co-sign. Congress’ Women’s Business Ownership Act made this sort of discrimination illegal. In 1992 after the National Association of Women Business Owners announced that women-owned businesses employed more workers than the Fortune 500, banks stopped labeling women seeking business loans as “high risk.” ) As young teen-agers, Stephanie and her sister Jessica helped their mother attach garland to the huge Christmas wreath on the front of First National Bank on Broadway. And she remembers her mother excused her from classes at Stephens College not because she was sick but because it was Valentine’s Day and she needed extra hands to complete floral orders. Stephanie, who now runs the store with her mother and sister, also remembers her mother saying often that they could do anything they set their mind to doing, and never discouraged them. But she also said she still feels the sting of female stereotypes in running the business. “Many times, people don’t think I know what I’m doing until they actually see me do it,” she said. “I still fight the female stereotypes and people don’t realize I will stay up late, get dirty and get it done.” Stephanie graduated from Stephens in 2001 and puts her fashion merchandising and management major to good use in her work for the store. She travels to markets in larger cities and brings back the most unique and beautiful things she can find. Stephanie said it is important to be creative, think freely and ask for what she wants. “As a woman, it is so important to think outside of the box,” she explains. “No one is going to cut you a break.” Stephanie is in her second term on the board of the Central Columbia Association, and she said that when the merchants have general membership meetings now, the vast majority are women. After spending 15 years in the corporate world decided the timing was right to start her own mark her position as director of corporate communicatio assumed that she was starting her business as a sid seriously as a successful business venture. “I comb and letting time and my business prove itself,” Kno It was important for her to establish measurabl before starting up their own businesses. Knorr spe why she was starting her own business and what wo made sure she was doing something she loved. “If while you are working hard.” Knorr said she strives to become a part of her c sion, mission and culture. She works proactively to their team. Wendy adds that her ability to commu strongest attributes and something that has garner My Secret Garden, 11 S. 10th St. Knorr Marketing Communications, 912 E. Broa sses blossoming w businesses each day, twice erparts. continue because women, all professional degrees, up now are enrolled in higher ers than men. And studies once these woman-owned By Joanna Schneider Photos by Jennifer Kettler businesses are off the ground, they grow, on average, faster than those owned by men. Women are more likely to seek council from experts in their field and they are better at communicating and building relationships. Like the “Good Ol’ Boys Club” that has helped men advance for so many years, women are building networks and helping each other, too. Studies adway and raising three young children, Wendy Knorr keting communications business. When she left ons for a local insurance company, many people de project or hobby and didn’t take the business bated these challenges by just pushing through orr said. le goals, something she suggests all women do ent a great deal of time reflecting and analyzing ould make her feel successful. Most of all, Knorr f you are doing what you love, you’re having fun clients’ businesses and truly understand their vio make sure her clients feel that she is a part of unicate and listen to other’s needs is one of her red success for her business. also show that women are more conscientious budgeters and are more frugal than men, but also are more likely than men to take greater financial risks when starting and growing their businesses. A stroll through Columbia’s thriving downtown provides some examples of how women are gaining footholds in the business market. Erin Keltner Swank Boutique, 921 E. Broadway Bored with the monotony of accounting school, Erin Keltner decided to take a leap of faith and start her own business doing exactly what she loves: bringing the latest trends and fashions to local women. Almost three years since Keltner opened Swank, customers can still find her bustling around her downtown boutique on a daily basis. She reviews every detail of the store from merchandise to music and there is no aspect of the Swank experience that does not pass her approval first. The success of Swank was not something that came easily for Keltner, especially as a woman of 21 with no college degree and little experience. “I think there is a prejudice against women owning their own businesses and that made me work harder,” she said. “I spent weeks working on a business plan and I was determined not to fail despite what anyone said.” Keltner originally moved to Columbia from Springfield when her husband was offered a job at a local insurance company. Uncertain of what she would do once in Columbia, Keltner got creative and got to work. Keltner advises other women looking to start businesses of their own to know what they are getting into and encourages other women to remember that if you want it, you can make it happen. “You’ll get out of your business what you put into it,” Keltner says. “You have to go into your business wanting it and go with your gut.” Keltner credits her patience and attention to detail for the success of her store. “Things like the music we play and our shopping bags and the mirrors in our dressing rooms — men don’t understand these things,” she said. “When I first opened the store, the men in my life would scoff and tease me about some of the choices I made it, and it has been fun to see those things be the most popular.” (continued on Page 17) 16 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com MU researcher finds gender stereotypes impact career choice Join us for the first session in the 2008–2009 Small Business Leadership Series I Know They’re Out There Somewhere: Market Research Made Easy! Wednesday, July 16, 2008, 7:30 a.m. Columbia Country Club Wendy Harrington, director of the Business Research and Information Development Group for the MU Business Development Programs, will share the secrets of market research and some techniques you can use to determine the depth and breadth of your target market. You’ll hear about online resources you can access, as well as market research services that can be provided by your local Small Business and Technology Development Center. By Bryan E. Jones In the highly competitive business world, only the aggressive, risk-taking alpha male can expect to succeed as an entrepreneur. That statement may sound sexist, but it represents a commonly held gender stereotype. A team led by a University of Missouri researcher found that these stereotypes influence whether or not men and women decide to pursue entrepreneurship as a viable career option. “Perception may limit both men and women in the decision to become entrepreneurs,” said Daniel Turban, professor and chair of the Department of Management in the Robert J. Trulaske College of Business. “One sex is not inherently more qualified than the other; unfortunately, the underlying societal stereotypes associating entrepreneurship with masculine characteristics may influence people’s intentions to pursue entrepreneurial careers,” Turban said. “An interesting result of our study is that both men and women reported similar intentions when entrepreneurship was presented as gender neutral. This suggests that common gender stereotypes can be nullified.” Mark you calendars for the upcoming sessions in the Small Business Leadership Series: Thursday, Oct. 16, 2008 Secrets of Employee Engagement: Helping Everyone Perform Like an Owner Wednesday, Jan. 21, 2009 The Employer’s HR Toolkit: Don’t be Caught Unprepared! Thursday, April 23, 2009 Communicating the Sweet Spot: Help from the Panel of Marketing Professionals Please plan to join us for these 7:30 a.m. breakfast sessions to hear from experts on a variety of topics of importance to small business. All sessions will be held at the Columbia Country Club. There is no charge, but you must register by calling 573-882-7096. Daniel Turban Photo courtesy of university of Missouri college of business Although entrepreneurship is a masculine-stereotyped domain, Turban said many of the characteristics believed to be important to entrepreneurial success also are traditionally feminine. For example, caring and nurturing, building relationships with others and humility are typically attributed to females, but also characterize good entrepreneurship. Turban, along with Vishal Gupta, of Binghamton University and Nachiket Bhawe, of the University of Minnesota, asked undergraduate business students to read mock news articles about entrepreneurship, answer a comprehensive question and complete a scale about entrepreneurial intentions. In the control article, there was no mention of gender or gender differences in entrepreneurship. In other articles, the masculine and feminine stereotypes were subtly presented or directly emphasized. “When the masculine stereotype of entrepreneurship was subtly presented, men had higher entrepreneurial intentions than women, and both men and women were similar to the control group. Those results suggest that entrepreneurship is typically stereotyped as a masculine career option,” Turban said. “However, when masculine characteristics were strongly linked with entrepreneurship, a condition people might expect to favor men, we found that women had higher entrepreneurial intention scores while men had lower.” Turban said one reason for the persistence of gender differences in male-type careers, like entrepreneurship, may be that common masculine stereotypes associated with this role are not openly discussed in society. Men and women are subconsciously influenced by widely held stereotypes. Turban said that if the goal is to attract more women to entrepreneurship, it may be more desirable to describe entrepreneurship as gender neutral. Turban’s study, “The Effect of Gender Stereotype Activation on Entrepreneurial Intentions,” will be published in the Journal of Applied Psychology. v Sara El-Toumi, Salon Nefisia, 825 E. Walnut St. In Arabic, the name “Nefisa” means “elegant” or “precious.” It was also the name of salon owner, Sara El-Toumi’s Egyptian grandmother. With Salon Nefisa, she combined a respect for her heritage with a love for the salon and spa industry El-Toumi describes the start of her business as a “whirlwind,” filled with excitement but also a great deal of uncertainty. When a space became available at the corner of 9th and Walnut, she jumped at the opportunity. “When I first met with my leaseholder and negotiated those terms, I was very intimidated and nervous,” she said. “He asked some pointed questions about my experience and gave me some straight talk about how hard it can be to run a business. I think he wanted to make sure I could pay the rent.” As a woman, El-Toumi felt she continually needed to prove herself not just in saying she wanted to start her business but also in having the courage to actually do it and show people that she could be a success. How did she combat the expectations of others and the need to prove herself? Simple, she says: “Just do the work, make the decisions that need to made and don’t worry about being judged. And have fun doing it! Don’t let fear get in the way or moving forward is hard.” Photo by: Anastasia Pottinger photography Kim Wade & Amy Enderle, Silverbox Photography, 810 West Boulevard Kim Wade has loved photography since she got her first Minolta camera from her grandfather when she was 12. Thirty years later, Wade, in partnership with friend Amy Enderle, owns her own photography business. Both women own their own limited liability companies, and Silverbox Photography is a joint venture they began for marketing, professional development and strategic business advancement. While each woman maintains responsibility for the finances of her own business, the Wade and Enderle partnership under Silverbox Photography allows them to maximize their time and resources. Both women dedicate themselves to capturing moments through photographs and inspire one another to become better photographers. Both agree that being a female photographer and owning their own business has its definite advantages. “I think being women has helped us to be better wedding photographers,” Wade said. “Amy and I are able to connect with our brides in ways that a male photographer may not. We understand what it’s like for our brides to plan and experience their weddings.” Mixing friendship and business can often be hard, but apparently not for Wade and Enderle. “I think women can be strong team players and can work hard to connect with their clients,” Wade said. “Two heads are definitely better than one. We generate more ideas, more energy and more wordof-mouth by working together.” Most importantly, both Wade and Enderle urge other women to that it is possible to make a living by pursuing their passions. 17 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Women In Business ... continued from Page 15 18 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com ABOVE: A work station at First National Bank’s accounting office. inSights » Brad Eiken Ergonomic work stations can improve productivity Proactive solutions to problems with office interiors will save business operators many headaches and lots of money. Nowhere is this truer, in my experience, than where ergonomics are concerned. The best part is that productivity can be maximized and discomfort avoided by making just a few smart investments on behalf of employees. Using the accounting offices at First National Bank as my “exhibit A” for an ergonomic workstation, I have narrowed down the five features to focus on when updating an office. Durable chairs The biggest ergonomic problem can be fixed by investing in a good chair. It doesn’t have to cost four figures but it will cost more than $100. If you spend a little money, you will get a quality piece of furniture that each employee can adjust to his or her individual body specifications. As FNB’s Tom Richards said, “When you add up salaries and benefits, the cost of a chair is relatively low, and our employees are most important.” I urge my clients to choose a chair that can withstand several years of use and adjust to suit various heights and builds. Teknion Contessa makes this chair, and not only is it ergonomically “correct,” but it looks great too. Adjustable monitor arms An adjustable monitor arm for your computer will save desk space that would otherwise be wasted. In the photo, you can see the employee used that space to position his stereo – a very creative way to maximize that corner. By placing your monitor and keyboard in the corner, you create a “main line” of access that makes every reach less of a stretch, from the filing cabinet on one end to your coffee cup on the other. Task lamps Richards opted for task lamps at each workstation, a must for employees who move back and forth from reading papers to a computer screen. It gives each employee the opportunity to adjust glare and brightness according to his or her need, which will increase energy efficiency and save money for you in the long run. This lamp is designed by Humanscale. Paper trays To avoid getting buried under an avalanche of stuff, install adjustable paper trays on cubicle walls. “A lot of our employees were coming from larger offices, so we needed to be as efficient with storage space as possible,” Richards said. Easy-to-reach, movable trays make temporary storage much easier to reach (and harder to put on the back burner). Adjustable keyboard trays I can’t think of a quicker way to hurt your back, neck, and eyes than hunching over a laptop keyboard that doesn’t move. FNB’s employees use adjustable keyboard trays by Teknion that move in, out, up, down and tilt for maximum customization. All these tools combined will maximize efficiency and workplace comfort. Not one piece will work by itself; they all work in unison. Don’t shortchange yourself or your employees – invest in the ergonomic tools of today to prevent problems tomorrow. v Brad Eiken is the co-owner of inside the LINES, a Columbia-based commercial interiors company. www.insidethelines.net Increases in reading and math scores at the state and national level indicate progress is being made. Columbia Public Schools are no exception. Our district has earned the Missouri Department of Elementary and Secondary Education’s Distinction in Performance Award for the fourth year in a row based on student performance. Only 7 percent of districts statewide have earned this honor. We have the lowest dropout rate in 20 years and our graduation rate is at an all-time high. Student MAP scores in language arts and math are consistently above state averages, including several schools that rank in the top 10 for scores in the state. More than 85 percent of our students go on to college or post-secondary education compared to 69 percent statewide. Fourth-graders today are better equipped and are being challenged to meet higher expectations than fourth-graders 25 years ago. My recommendation is that the next time you have a tough question, ask a Columbia student for help. I bet they know the answer. v Germond ... continued from Page 10 The television station has enjoyed a long run of profitability while the larger of the two FM stations, KBIA, is largely amortized by advertising revenue bolstered by swells of listener contributions and the university’s Concert Series. This leaves us with the conundrum of sustaining the Columbia Missourian as a printed daily morning newspaper in this, its 100th anniversary year. Short of winding up its affairs and going out of business, options for the Missourian range from remaining independent but modifying its formula and perhaps frequency of operation to entering into a type of joint operating agreement with the Columbia Daily Tribune. The afternoon daily would take over the non-editorial functions of the Missourian, including printing, with the proviso – according to one story – that distribution of the morning newspaper would be restricted to the University of Missouri campus and its immediate environs. Persons of a higher calling familiar with the anti-trust laws and the 1970 Newspaper Preservation Act could end up calling me on this, but something looks very fishy here. For the Missourian to enter into a JOA that would restrict its circulation to a specific area doesn’t look very cricket to me. The discussion and debate on what’s ahead for the newspapers we have come to know and love is just beginning, but the ability to think out of the box has to be foremost. Since 1968 when the Missourian stopped competing with the Tribune in the afternoon, Columbia is almost by itself in this country with separately owned morning and afternoon daily newspapers. The need to innovate and adapt is in the air. Here’s a precedent as reported in Variety, February 18, 1948: “KXOK-KFRU to Transmit Facsimile Newspaper to Mo. Journalism School… Through a deal cooked up by …the St. Louis Star-Times, a p.m. rag and execs of the University of Missouri at Columbia, equipment will be supplied to transmit a daily facsimile newspaper to students at the university’s school of journalism….The scanner transmitter will be set up in Walter Williams Hall and five receivers will be placed in strategic locations on the campus and in the town… Frank L. Mott, dean of the school of journalism said that facsimile will be made a course of study at the school…” It will be difficult for many of us to accept this, but maybe the Missourian is at the crossroads where its proprietors should consider abandoning the traditional printed product and step ahead of the crowd to offer a continuous all-electronic product. The foundation is the Missourian’s already active Web site. Where the newspaper goes from there could be one of the most exciting rides for the next 100 years at the Missourian and the world’s first school of journalism. v 19 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Chase ... continued from Page 11 20 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services SBA expands lending programs, explains stimulus package benefits By Virginia Wilson The challenges of these somewhat tenuous economic times are not lost on the U.S. Small Business Administration, the federal agency charged with assisting the nation’s entrepreneurs with information, services and access to capital. The following initiatives demonstrate SBA’s efforts to respond to the needs of prospective and existing small business owners. Help for rural communities The agency has recently launched a program to enhance economic development in the nation’s rural areas by making it easier for smaller community banks and credit unions to use SBA loan products to finance small businesses. The Small/Rural Lender Advantage is part of the agency’s 7(a) loan program and encourages smaller and/or rural lenders (lenders making 20 or fewer SBA loans a year) to offer SBA loans by streamlining the SBA’s loan application and approval processes. “It’s the smaller community banks that really hold many rural areas together by assisting locally owned businesses,” said Jay Edwards, SBA senior area manager based at the University Center for Innovation and Entrepreneurship. “This initiative is the agency’s response to the need for more relationship support for rural small businesses at the same time it assists lenders in providing badly needed capital to their region’s entrepreneurs.” The key features of Small/Rural Lender Advantage include: • A shorter, simplified application for loans of $350,000 or less • An expedited SBA loan processing time of three to five days • Only limited, key financial documentation is required • An SBA guaranty of 85 percent is available for loans of $150,000 or less; 75 percent if the loan is larger • A simplified loan eligibility questionnaire is provided to help small or occasional SBA lenders understand SBA’s eligibility criteria • SBA provides specialized assistance to small/rural lenders on complex eligibility issues “Small businesses are critically important to rural areas,” Edwards said. “They account for twothirds of all rural jobs and total more than 90 percent of all rural businesses.” The agency reports, however, that the number of banks taking advantage of SBA loan programs has declined in recent years. SBA hopes to enhance its relationship with small, rural banks by streamlining the loan process. Patriot Express Loan program helps veteran entrepreneurs Less than one year ago, the SBA launched the Patriot Express Loan initiative for veterans seeking to use SBA-guaranteed loans to start or expand their own businesses. And in less than one year, the agency has guaranteed more than $150 million in loans to nearly 15,000 individuals. Edwards said the Patriot Express is a streamlined loan product based on the agency’s highly successful SBA Express Program, but with enhanced guaranty and interest rate characteristics. “This product features the fastest turnaround time of any of SBA’s loan approvals,” Edwards said. “Loans are available up to $500,000 and qualify for SBA’s maximum guaranty of up to 85 percent for loans of $150,000 or less and up to 75 percent for loans over $150,000 up to $500,000. For loans above $350,000, lenders are required to take all available collateral.” The Patriot Express loan can be used for most business purposes, including start-up, expansion, equipment purchases, working capital, inventory or business-occupied real-estate purchases. And Patriot Express loans feature SBA’s lowest interest rates for business loans, generally 2.25 percent to 4.75 percent over prime depending upon the size and maturity of the loan. Patriot Express is available to military community members including veterans, service-disabled veterans, active-duty service members participating in the military’s Transition Assistance Program, reservists and National Guard members, current spouses of any of the above, and the widowed spouse of a service member or veteran who died during service, or of a service-connected disability. And on another note… Edwards said the 2008 Economic Stimulus Package contains some provisions that will greatly reduce the taxes many small businesses will owe when Dec. 31, 2008, closes out the tax year. In an effort to get the economy revitalized as soon as possible, SBA has established a Web site that helps explain what the package can – and cannot – do at http://www.sba.gov/stimulus/. In addition, a factsheet is available at http://www.sba.gov/idc/groups/public/documents/sba_homepage/ sba_eco_stimulus_package.doc Another link on this Web page is a depreciation calculator that allows users to determine how much depreciation can be taken during calendar year 2008 under the package. In addition, the Web site includes a free nine-minute (plus or minus) online seminar viewable from any computer. There is also a link at http://www.irs.gov/newsroom/article/0,,id=179227,00.html) to an Internal Revenue Service Web page that provides information on the provisions of the 2008 Economic Stimulus Package. Between the IRS and SBA, the government hopes to eliminate any confusion about the provisions of the law. Unlike the economic stimulus payments that millions of individuals have already received, the tax benefits for businesses are not automatic; businesses must act to take advantage of the new provisions by purchasing qualifying property. v Virginia Wilson is a counselor with the Missouri Small Business and Technology Development Centers at the University Center for Innovation and Entrepreneurship at MU. Mortgage market story ... continued from Cover “People have to feel confident about the economy” before they will take out a long-term mortgage for a home purchase. “People don’t really have it.” A few hours after Wilkerson made her comments, the news broke that the U.S. consumer confidence index in June dropped to a 16-year low. But Congress also was close to passing legislation designed to boost the housing market and help homeowners avoid foreclosure, and local brokers say the market is primed to give great deals to first-time homebuyers. Locally, the record rate of foreclosures in Boone County is causing dismay, even though it is still well below the national average. The annual number of foreclosures locally rose above 100 only five times in the past 20 years. But the number climbed to 143 in 2006 and jumped to 231 last year, and the rate is escalating this year. Through the end of May, 128 foreclosure deeds had been filed, making the year likely to break the 300-mark for the first time. “It is startling,” said Wilkerson, whose bank is by far the county’s largest residential lender after Countrywide Financial. “It’s not so much the sheer numbers as the departure from the norm that is stunning.” The foreclosure average for the entire United States has reached 87 for every 10,000 homes. Boone County has 53,000 homes, so even with 300 foreclosures this year, the local rate would lag well behind the national rate. Although there has been no formal study of the foreclosure deeds, industry observers believe the subprime market – which at one time snagged 16 to 20 percent of local mortgage activity – accounted for the bulk of the foreclosures. The Fed’s fight to boost housing hits a snag The five rate cuts by the Federal Reserve since last summer have had little impact on the mortgage rates that homeowners can secure, even though the central bank ballyhooed the rate cuts as a solution for the beleaguered housing market. (continued on Page 22) 21 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services 22 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services Mortgage market story ... continued from Page 21 When the Federal Reserve announced Aug. 17 that it began the rate cuts, the average national home mortgage rate was 6.4 percent. The five rate cuts reduced the Fed’s short-term benchmark rate for banks to 2 percent – enough to support a prime business rate of 5 percent. But the mortgage rate has generally been above 6 percent for all of 2008. In June, comments by Federal Reserve officials about the dangers of inflation – and open hints about rate increases later this year – caused mortgage rates to spike up between 6.3 percent and 6.5 percent. Many analysts consider mortgage rates more reflective of 10-year Treasury bonds, although that connection has loosened this year. Analysts like Von Talge now look for a closer relationship between prevailing mortgage rates and the yields of mortgage-backed securities. The value of those assets plummeted after the subprime fallout, but the lower volume has caused the rate of return to climb. For many buyers, the current range of mortgage rates has been off-putting in light of the bargainbasement rates during the Fed-fueled housing boom, while veterans of the housing market remember much worse times in the 1980s when rates soared into double-digit territory. Wilkerson acknowledged that the Fed’s action last August had kicked off unfulfilled expectation of lower interest rates for housing. “The Fed has been attempting to stimulate the short term,” not the longer-term rates for housing, Wilkerson said. “They think it will stimulate investment,” particularly by commercial clients in construction and other activity, “but it doesn’t affect the you-and-me kind of borrowing.” The housing market in Columbia declined rapidly during the last half of 2007 and continues its slide in 2008. The number of single-family homes sold dropped from 404 in the first quarter of last year to 323 for the same period this year, or by 20 percent. The trends continued in April and May when the number of units sold and their value slumped by 10 percent or more. The housing market in Columbia declined rapidly during the last half of 2007 and continues its slide in 2008. Although area data does not track individual properties, aggregate information does suggest that values on existing homes have slumped after years of record activity. In both April and May, median sales prices dropped 3 percent. However, brokers point out that homes in some prices ranges, particularly below $200,000, are selling well and appreciating in value. Although the area’s designation as a “declining market” in late winter attracted much attention before it was revoked, it had little practical impact because secondary lenders were already requiring larger down payments that the designation entailed. The Columbia Board of Realtors has gained high marks for its stimulation of continuing education and communication that have eased the functioning of the local real estate market. But the factors that have wreaked havoc in local expectations – the subprime mess, an oversupply of housing inventory and higher interest rates than found during the housing boom – have combined to douse activity. Real estate returns to old-time values Overall, the mortgage clock generally has turned back to around 2002, before the industry loosened its standards and subprime lenders moved into the market. At that time, economics advisers looked to real estate to save the country’s economy from the 9/11 attacks and the dot-com busts. The Federal Reserve churned up liquidity that fueled the worst excesses. Reversing themselves, changing requirements from secondary lenders – the federally chartered Fannie Mae, Freddie Mac and Ginnie Mae – have helped restore the old days when buyers had to have existing home equity or substantial savings to afford a home or hope to buy a larger, more expensive one. Unless buyers qualify for federal programs like rural development loans – available only in Ashland or Centralia, not Columbia – they must have at least 3 percent down payments, ranging up to 20 percent. Private mortgage insurers and the secondary lenders may have more stringent requirements, and Fannie Mae and Freddie Mac generally do have higher interest rates that they assess mortgage borrowers with credit scores less than 680. Wilkerson and other lenders emphasize that banks have their own portfolios that may allow them to make loans that otherwise would not meet these standards. But if a bank cannot sell a loan in the secondary market, the borrower faces the risk of higher quotes on the interest rates. The market generally has been cleared locally – for almost two years – of subprime lenders and others who allowed marginal buyers to move into homes, often without adequate income and little proof of their assets. The subprime lenders primarily existed off mortgages and rarely expanded on their business after the final mortgage papers were signed. They were known as “transaction brokers” rather than the “relationship brokers” that typically would include community banks. Von Talge said his company has been able to expand in the past two years to fill the void left by many of these transaction brokers that literally vanished. Industry personnel also noted that the lenders most likely to make the riskiest loans included dot-com Internet operations that borrowers never met. (continued on Page 24) First rule for investing in local art: buy what you love By Jennifer Herseim photo by jennifer kettler In the art world there is no paint-by-numbers solution to guarantee a return on investments. While an art aficionado can determine what’s up and down, sometimes literally, in the contemporary art world, someone more familiar with the stock market or real estate may struggle with the swirling concepts behind art investments. The term “investment” is something of a misnomer. It is rare that a piece of contemporary art will yield a large windfall in the future for a novice investor, said Rosie Gerding, a certified public accountant with Gerding, Korte & Chitwood in Columbia. “We consider investments to be things that you put money into, like a mutual fund, with the expectation that it will grow in value and that you’ll later sell it at a profit,” Gerding said. Instead, Gerding compared buying art to buying a diamond ring. It is a purchase that people rarely make based on the future resale value. The art investments that are hailed in the news for rich returns are from high-power auc- tion houses Christie’s and Sotheby’s, which deal with fine art pieces. Keeping in mind beginning investors seldom stumble upon these gold mines, there are several things they can do to increase the chance of smaller gains. What’s most important is finding a piece you will enjoy since the reward of your work will likely be hanging on a wall in your home, buyers and sellers say. “Art is one of those things, when you fall in love with a particular piece, for me that should be the primary focus,” said Jennifer Perlow, co-owner of the PerlowStevens Gallery. Perlow personally owns a piece by local artist Joel Sager that has appreciated an estimated $600 since she purchased it, but she has no plans to sell it. It is difficult to separate the aesthetic side of art from the investment side. Naturally, they intertwine in the same way that the public’s taste for art may change the value of a piece. If you can place aesthetics aside, art is just another investment in that background research is key. Before purchasing, Perlow suggests first, “doing your homework.” That homework includes determining the artist’s background in the field, how much the artist’s previous works have sold for and, if he or she was formally taught, where they went to school. Rely on the basics of supply and demand, Perlow advised. If Rosie Gerding and her husband, Bob, redecorated rooms to go with their artwork. The painting, pictured above, is by Columbian Paul Jackson and the glass is by national artist Dale Chihuly. (continued on Page 24) 23 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services 24 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services Mortgage market story ... continued from Page 22 Art investments ... continued from Page 23 Ralph Gates, founder of Mid-America Mortgage Services and a 40-year industry veteran, still marvels that “people would turn to folks they had never seen for the biggest purchase of their lives” when they sought out lenders over the Internet. Of considerable debate now, however, is the likely future of Countrywide, which expanded rapidly and by 2005 became the county’s largest residential lender. Much of its book of business included subprime borrowers. By mid-winter, Countrywide was plagued by rumors of impending bankruptcy and eventually arranged its purchase by the Bank of America, although negotiations continue over the terms, which are set to be final this summer. Bank of America could vault into the ranks of Boone County’s leading mortgage lenders if the sale goes through. an artist is well known or established, buy before a retirement or a change in career. If an artist is emerging in the art world, buy before the value of their work rises. “If you invest in a young, emerging artist much like a young company, you can hope that they continue to grow and produce so the opportunity for a quick rise is greater, and you pay less,” Perlow said. Gerding owns several local artists’ pieces but has no qualms about whether or not investing in art on a small scale is wise, financially. “There have certainly been instances where art does very well, but it is not a common thing at all,” Gerding said. There is a tax benefit that many collectors don’t realize when they donate to a charity. Gerding explained that a tax deduction for donated artwork is limited to the amount that was originally paid to purchase the piece, and it is not based upon the art’s value as of the date of donation. An exception is when artwork is donated to a charity that plans to keep and use it, such as a museum. In that case, the donor can generally deduct the current appraised value. But not all art is the kind framed by wood and hung on a wall. Perlow said women who have been collecting jewelry can see how the art market is influenced by other factors. “There are women who collect jewelry and the steep rise in gold and silver have caused previously purchased work to increase in value simply because of the price of metal,” Perlow said. For Nikki Krawitz, vice president of the University of Missouri’s Finance and Administration office, investing in art is investing in something for more than financial gain. “My husband and I buy art because we love living with art,” Krawitz said. “We have never bought art thinking of it as an investment that will someday generate a return.” v The winners? The new guys In a market still flinching from the worst of the housing boom, who can benefit? Industry observers tend to agree on the answer – the first-time homebuyer. Both Gates and Wilkerson said conditions favor that buyer, assuming he or she has earned the credit score and has access to the down payments that have become a passport to homeownership. Gates added that such buyers could take advantage of a market that already was featuring entrylevel homes at a discount because existing homes have borne the brunt of the downturn. “Prices are down,” particularly in relationship to potential resale value, Wilkerson said. The oversupply in the local housing market has diminished, which bolsters price levels. Builders have erected fewer houses because price increases for materials were boosting their costs dramatically, and they could not afford to build and sell at a loss. New homes sold in the first quarter dropped from 97 last year to a mere 58 this year. They are holding out against any cost-cutting, however. Both the average and median prices for new homes in the county increased by more than $20,000 or 10 percent. v Ruth Stone 4 $ If you have other questions about business or personal coverage, let us help. ,ERXJKWP\KRXVHIRU GR,LQVXUHLW IRUWKDW" 1RWKLVLQFOXGHVWKHYDOXH RIWKHODQGDQGIRXQGDWLRQ ,WLVDOVRDPDUNHWYDOXH <RXVKRXOGZRUNZLWK \RXUDJHQWWRGHYHORSD UHSODFHPHQWYDOXHIRUWKH VWUXFWXUH6HYHUDOIDFWRUV QHHGWREHFRQVLGHUHG &DOOPHWRKHOS\RX Columbia bank rankings 1 B oon e C ou nty National B an k 2 3 4 5 6 7 8 9 10 YEAR 2007 2006 2002 1997 Offices 15 15 13 9 Deposits* $811,791 $836,991 $666,405 $489,405 Market Share** 33.4% 35.7% 36.9% 32.7% F ir s t National B ank & T r u st Co. YEAR 2007 2006 2002 1997 Offices 9 8 9 7 Offices 10 5 5 6 1-yr % Change in deposits 11.3 5-yr % Change 42.8 10-yr. % Change 75 Market Share** 11.3% 8.1% 8.7% 7.5% 1-yr % Change in deposits 44.4 5-yr % Change 75.3 10-yr % Change 144 Market Share** 7.5% 7.6% 7.8% NA 1-yr % Change in deposits 1.6 5-yr % Change 29.3 10-yr % Change NA Market Share** 5.6% 3.7% 1.2% NA 1-yr % Change in deposits 56.1 5-yr % Change 532.1 10-yr % Change NA Deposits* $76,261 $61,958 $25,610 NA Market Share** 3.1% 2.6% 1.4% NA 1-yr % Change in deposits 23.1 5-yr % Change 197.8 10-yr % Change NA Deposits* $76,070 $80,751 $96,490 NA Market Share** 3.1% 3.4% 5.4% NA 1-yr % Change in deposits -5.8 5-yr % Change -21.2 10-yr % Change NA Market Share** 2.9% 2.7% NA NA 1-yr % Change in deposits 12.6 5-yr % Change NA 10-yr % Change NA Market Share** 2.3% 2.9% 1.3% 0.3% 1-yr % Change in deposits -15.5 5-yr % Change 145.9 10-yr % Change 1,115 Deposits* $273,816 $189,623 $156,189 $112,444 bank of am er ica YEAR 2007 2006 2002 1997 Offices 4 4 4 NA Deposits* $181,884 $179,038 $140,716 NA prem i er ba nk YEAR 2007 2006 2002 1997 Offices 2 2 1 NA Deposits* $135,292 $86,681 $21,402 NA ca l l away bank YEAR 2007 2006 2002 1997 Offices 2 2 1 NA u s ban k YEAR 2007 2006 2002 1997 Offices 4 4 4 NA reg i o n s ba nk YEAR 2007 2006 2002 1997 Offices 4 4 NA NA Deposits* $70,838 $62,893 NA NA Offices 2 3 3 3 If not not, should. 5(4,!'DQLHO3HHU\ )<:05,::5(4,!&RPPHUFLDO,QYHVWPHQW 5HVHDUFK&HQWHU ,4(03(++9,::!'DQ#&,5&/RDQFRP UM B B a n k YEAR 2007 2006 2002 1997 know this person? you Market Share** 15.6% 14.5% 14.7% 14.5% Deposits* $379,294 $340,918 $265,555 $216,749 C o m m erce B anK YEAR 2007 2006 2002 1997 1-yr % Change in deposits -3.0 5-yr % Change 21.8 10-yr % Change 66 Do you Deposits* $56,748 $67,121 $23,079 $4,670 bank of m issou ri YEAR Offices Deposits* Market Share** 2007 1 $42,173 1.7% 2006 1 $22,494 1.0% 2002 NA NA NA 1997 NA NA NA Source: Federal Deposit Insurance Corporation *In millions **In Columbia Metropolitan Statistical Area 7/65,! >,):0;,!ZZZ&,5&/RDQFRP )<:05,:::7,*0(3;@!&,5&LVDQDWLRQDO FRPPHUFLDOFDSLWDOLQWHUPHGLDU\ÀUPDQG DJJUHJDWRUVRIFRPPHUFLDOLQYHVWPHQW UHVHDUFK&DOO'DQWRGD\DQGÀQGRXWPRUH 1-yr % Change in deposits NA 5-yr % Change NA 10-yr % Change NA 25 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com SPECIAL SECTION | Banking & financial services 26 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com PUBLIC RECORD Deeds of trust more than $250,000 $7,180,000 BROADFIELD PROPERTIES LLC HAWTHORN BANK LT 2B BROADWAY FARMS PLAT 15 $2,910,000 COUNTRY CLUB OF MISSOURI THE PROVIDENCE BANK LT 1 WOODRAIL SUB PLAT 1 $2,082,908 GRD PROPERTIES LLC BOONE COUNTY NATIONAL BANK LT 74 PT ALAMO PLACE $1,750,000 FALLING LEAF LLC PROVIDENCE BANK LT 1 BLUFF RIDGE PLAT 1-F $1,500,000 RETINA PROPERTIES LLC COMMERCE BANK LT 1C CENTERSTATE PLAT 11A $1,478,652 GRASSLAND RENTALS LLC BOONE COUNTY NATIONAL BANK LT 17 BL 8 GRASSLANDS SUB PLAT 6 $1,375,000 BEACON STREET PROPERTIES LLC BANK OF MISSOURI THE LT 501 AUBURN HILLS PLAT 5 $1,250,000 TRIPLE L MINISTORAGE LLC PREMIER BANK LT 202 BOCOMO INDUSTRIAL PARK PLAT 1 $775,000 TIMBERLAKE, MARK AND LOTTA HAWTHORN BANK LT 5 FF RICE & QUARLES SUBDIVISION $717,000 WISE CHOICE CONSTRUCTION INC PREMIER BANK STR 24-50-12 /S/SE SUR BK/PG: 2777/165 AC 39.08 $700,000 BRB REVOCABLE TRUST AND BROCK BUKOWSKY COMMERCE BANK STR 19-47-12 //S $659,439 KAPLAN, MICHAEL LIVING TRUST THE MERCHANTS & FARMERS BANK (COLUMBIA) STR 2-50-13 /E/SW AC 30.000 FF WITH EASEMENT $623,500 DAMPIER, WILLIAM AND KIMBERLY FIRST NATIONAL BANK & TRUST CO LT 5 HERITAGE WOODS PLAT NO 1 $605,800 GILPIN, LEONARD AND SUSAN COMMERCE BANK LT 300 OLD HAWTHORNE PLAT NO 3 $540,000 GROSSNICKLE, GARY AND JOYCE BOONE COUNTY NATIONAL BANK LT 2 BACKUS SUB PLAT 1 $535,000 JMLK LLC UMB BANK LT 5D-1 COLUMBIA INDUSTRIAL DEV CORP PLAT 2 LT 5D $502,501 DEXTER, STEVEN AND ANN; CHARLES AND SHERYL MCGRUDER COMMERCE BANK LT 1 PL 1 MEXICO GRAVEL SUB $498,100 SAIF, ADEL N ABU AND HODA FIRST NATIONAL BANK & TRUST CO LT 28 WEST LAWN SUBDIVISION PLAT NO 1 $450,000 HARPER, DENNIS AND SARA BOONE COUNTY NATIONAL BANK LT 155 PT COLUMBIA $428,523 SAPP, SHAWN AND JANIS COMMERCE BANK STR 20-49-13 /NE/SE FF W/ EXCEPTION $403,750 HAPPYTIME EXCHANGE LLC FIRST NATIONAL BANK & TRUST CO LT 154 PT COLUMBIA $400,000 PETERS, WALTER AND STACY FIRST NATIONAL BANK & TRUST CO LT 7 BLUFF CREEK ESTATES PLAT 1 $400,000 SIVARAMAN, MANJAMALAI AND SUJATHA HAWTHORN BANK LT 161 HERITAGE ESTATES PLAT NO 1 $400,000 MILAM CONTRACTING LLC HAWTHORN BANK LT 304 EWING INDUSTRIAL PARK PLAT 3 $385,000 WILSON, JAY AND TAMMY HAWTHORN BANK LT 128 BELLWOOD PLAT NO 1 $384,625 LIGHTHOUSE COMMUNITY CHURCH CALLAWAY BANK THE STR 16-48-12 //S SUR BK/PG: 836/831 $375,000 PETERS, WALTER RUSSELL JR AND STACY FIRST NATIONAL BANK & TRUST CO LT 401B VILLAS AT OLD HAWTHORNE PLAT 4 $368,000 MCCLAREN, WILLIAM AND DONNA CARNEGIE MORTGAGE LLC LT 21A HIGHLANDS PLAT 3 $336,000 SCOTT, MYRON AND MICHELE FLAGSTAR BANK LT 401 FF THORNBROOK PLAT 12 $335,000 ROELANDS, JENNIFER BANK OF AMERICA LT 113 AVALON PLAT 1-A $335,000 GILBERT, ERIC J BANK OF AMERICA LT 113 AVALON PLAT 1-A $331,987 JAMES, DAREN AND JULI COMMUNITY FIRST BANK LT 15 THORNBROOK PLAT NO 1 $315,000 MILBURN I LIMITED PARTNERSHIP THE MERCHANTS & FARMERS BANK (COLUMBIA) LT A PT FARLEYS SECOND ADD $310,000 OVERTON, KEITH AND JENNIFER PREMIER BANK STR 29-49-14 /NW/SW $307,800 SHAY, ROBERT AND ELIZABETH BOONE COUNTY NATIONAL BANK LT 18 CIMARRON ESTATES $304,000 COEN, WILLIAM AND JOETTA FIRST NATIONAL BANK OF AUDRAIN COUNTY LT 202 BLUFF CREEK ESTATES PLAT 2-A $304,000 LEFEVRE, MICHAEL AND JUDITH BOONE COUNTY NATIONAL BANK LT 50 COUNTRY CLUB FAIRWAYS PLAT 2 $300,820 RICKS, CHRISTOPHER AND ELIZABETH SHELTER FINANCIAL BANK LT 47 HERITAGE MEADOWS PLAT 3 $300,000 FIVE RIVERS LLC COMMERCE BANK LT 1 BL C CLARK & HINMANS $280,000 EDDY, JOE AND KELLY EDWARD JONES MORTGAGE LLC STR 4-48-14 /E/SE SUR BK/PG: 642/963 AC 17.750 $275,850 BORNING, ROBERT AND KARIN PHH MORTGAGE CORP LT 25 STRATFORD CHASE $273,750 HEIMANN, ROBERT AND NANCY COUNTRYWIDE BANK STR 31-51-11 //NW SUR BK/PG: 1099/959 FF TRACTS 4, $270,000 GROSSNICKLE, GARY AND JOYCE BOONE COUNTY NATIONAL BANK LT 21A COUNTRY CLUB VILLAS REPLAT LOT 21 $261,000 HUGHES, THOMAS AND CAREY MID AMERICA MORTGAGE SERVICES INC LT 303 CASCADES PLAT NO 3 THE $261,000 GROSSNICKLE, GARY AND JOYCE BOONE COUNTY NATIONAL BANK LT 21A COUNTRY CLUB VILLAS REPLAT LOT 21 $255,000 MARDOYAN, JEFF AND JEANIE MISSOURI CREDIT UNION LT 26 PT MIDWAY WEST SUB PLAT 2 $252,901 THARP, DANNY AND DARLA ALLIED MORTGAGE GROUP INC LT 86 MILL CREEK MANOR PLAT NO 1 $252,811 WOLF, ADAM P PALMYRA STATE BANK STR 29-48-13 //SW $250,000 OVERTON, FRED AND CHERYL OVERTON, BETTY J TRUST STR 29-49-14 //S $250,000 TWENTER, BYRON AND SUSAN COMMERCIAL TRUST CO STR 11-50-13 //SE SUR BK/PG: 1502/526 FF TRACT 1 Previews and reviews of mid-Missouri events By Brent Beshore, owner and CEO of Event Solutions cbt calendar of events Latest in Event Trends Keeping the Kids Entertained: While classic children’s activities such as face painting and magic can be fun, they can also be outdated and mundane. Some new kid-friendly activities are arising on the scene, and they might even make you wish you were a kid again: Mini Yogis, founded by Shana Meyerson, leads children ages 2 to 16 in yoga exercises specifically designed for children. The sessions incorporate music, toys, books and much more. This is a great option for hyperactive youngsters you would like to calm down. Another fun idea to keep the kids entertained and give them a creative party favor that won’t end up in the trash can is hiring a mobile silk screening press, like the one offered by Hit and Run. The children get to help design their own shirt and watch it being made. Non-Alcoholics Anonymous: Creative cocktails for non-drinkers can ensure that none of your guests feel left out. There are several options that can make a splash such as non-alcoholic wines and beers and signature “mocktails.” Ideally, the “mocktail” provides a discreet non-alcoholic option that still packs plenty of flavor, with none of the punch. Faster food for meetings: Corporate events, conferences and meetings often have serious time constraints. One way to save time and still provide for participants is to cut out the time to eat. But this does not mean you have to starve your attendants or resort to the dreaded “brown-bag special.” GoPicnic is a company that has taken the idea of a boxed lunch to a whole new level with their above-average ready-to-eat fare. Items such as prosciutto pasta salad, granola and smoothies are just a few of the interesting offerings in a GoGourmet boxed meal. Another option would be to buy local items and have someone in the office pack them. This still saves the time and expense of a sit-down meal, but creates a local and interesting option at the same time. Wine lovers of the University Club enjoy drinks during a wines of the world tasting on June 12. JUNE 2008 29 23rd Annual Missouri Business Week June 29-July 3, all day at the University of Missouri campus More than 160 students from over 100 Missouri high schools will attend the five-day event designed to teach high school students about the world of business. Students will be divided into “companies” and work together through workshops, realistic marketing/management simulation, team building and goal setting. The students are able to attend the event based on $500 scholarships donated by Missouri Realtors. For more information call 800-403-0101, ext. 126, or visit missouribusinessweek.com. 30 There’s No Place Like Home…Community Celebration of Home Ownership 9:00 a.m. at the Alumni-Faculty Lounge, S304 Memorial Union, University of Missouri Join community partners in honoring Home Ownership Month with a morning of community presentations including a general reception and mayoral proclamation from Mayor Darwin Hindman followed by several home ownership presentations, the Money Smart graduation ceremony and closing remarks at 10:30 a.m. JULY 2008 9 Food for Thought Breakfast Series 7:30 a.m. at William Woods University, 3100 Falling Leaf Court Presented by Shelter Insurance Companies, this informal breakfast seminar features a speech by Dr. Taylor Woods, acting Missouri State Veterinarian. The topics will include the USDA’s voluntary animal registration and the impact it has on Boone County. $15 per person or $12 by registering online at columbiamochamber.com. 1. “Cabaret” — July 2 through July 20 at the Jesse Auditorium 2. Stephens Summer Dance Showcase — 7:30 p.m. June 27 and 28 at the Macklanburg Exploring Entrepreneurship Start-Up Class 5:30 p.m. to 7:00 p.m. at W1004 Lafferre Hall, Stewart Road and Sixth Street This is a start-up training session for those interested in starting a business and wanting information about general business issues. Register online at www.missouribusiness.net or contact the University Center for Innovation and Entrepreneurship at 573-882-7096. $20. 3. “Classivibe at the Missouri Theater” — 7:30 p.m. Wednesday, July 16 at the Missouri 11 photo by jennifer kettler Hit List: Playhouse Theatre Center for the Arts 4. Boone County Fair — July 21 through July 27 at the Boone County Fairgrounds 5. The Blufftop Bridal Showcase — 5 p.m. Aug. 10 at Les Bourgeois Winery Is your favorite charity holding a fund-raiser? Is your company hosting an event? Are you and your friends throwing a party? Tell me about it at [email protected]. PREVIEWS Dillard’s Wedding Showcase Where: Columbia Mall When: July 26, 10 a.m. to 2 p.m. Why: Make wedding resources available for brides and couples in the area. Cost: Free Details: For couples looking to tie the knot, this event will be a wonderful way to find out about wedding resources available in the area. Guests will see fashion shows and demonstrations of all kinds during a highly interactive afternoon. Experts in every aspect of the wedding industry will be on hand, making this a great time to get those burning questions answered and help couples do the research they need to discover exactly what they want, and don’t want, on their wedding day. Guests will be entered into a drawing for several attractive door-prizes. Overall, it should be a fun and informative event. For more information, contact Ellen Schusteff, wedding registry consultant, 573-876-8600, ext. 5739. REDI Board Meeting 11:30 a.m. in the Board Room of the new Columbia Orthopedic Group facility, 1 South Keene Street To attend the Columbia Regional Economic Development Inc. regular meeting contact Michele Holmes at 573-442-8303. 16 Small Business Leadership Series 7:30 a.m. to 9:30 a.m at Columbia Country Club, 2201 S. Country Club Dr. This is the first in a series of free sessions offering a variety of experts to help entrepreneurs. The July 16 session is “I Know They are Out There Somewhere: Market Research Made Easy.” Follow-up sessions are slated for Oct. 16, 2008; Jan. 21, 2009; and April 23, 2009. All sessions include breakfast. Registration is required either online at www.missouribusiness.net or through the University Center for Innovation and Entrepreneurship at 573-882-7096. Free. 27 June 28, 2008 Columbia Business Times | ColumbiaBusinessTimes.com Time Well Spent