23% -13% 8%
Transcription
23% -13% 8%
summer 2015 the in-house magazine of sofidel group -23% CO2 emissions -13% indirect emissions Sofidel reinforces its commitment to the Climate Savers programme. New objectives for 2015-2020. 8% Sofidel rafforza il suo impegno come membro del programma wwf Climate Savers pag 3 renewable energy sources in this questo issue numero The in-house magazine of Sofidel Group Director: Lorenzo Azzi [email protected] Editoral: Elena Freschi, Anna Borrelli Sofidel SpA Via di Lucia, 23 55016 Porcari (Lu) ITA Tel. +39 0583 2681 Sofidel reinforces its commitment to WWF’s Climate Savers programme page 3 Sofidel and WWF’s Climate Savers programme: the origins of cooperation and new objectives page 4 Great expectations for the climate conference in Paris page 6 “I’ll take care of you”, off to a good start! page 8 New converting plant in Sweden commissioned page 9 Sofidel & Friends 2015: fourth edition of the annual meeting with our clients page 10 Rotoloni Regina endless even in space page 12 Sofidel’s humour again spot on target page 14 Sofidel Benelux team again best sales team in Belgium page 14 Nalys and Moltonel brands rewarded in Belgium page 14 REGINA ALOE VERA wins German hearts page 15 DELITISSUE rewarded by CARREFOUR in Poland page 15 Best buy award for Regina in Albania and Volare in Romania page 15 Nouvelle supports Woodland Trust page 16 Regina blitz on roads in Britain and Ireland page 16 Paper wins for hand hygiene page 17 Paper tissue: situation of the Italian market page 18 Focus on the European paper tissue market (CEPI area) page 18 “ULISSE” lands in Sofidel page 20 Turning fifty: ever true to its belief page 21 Integrated report for 2014 and group portrait published page 22 The paper production process in 10 easy stages page 22 Corporate campaign for 2015 page 23 Sofidel Communication Materials page 23 www.sofidel.it Happy birthday YouTube page 24 @sofidelsharing Sofidel and the Giuseppe Lazzareschi Foundation together to promote healthier eating habits page 24 Sofidel Soffass scores goal for charity page 24 Sofidel Early 2000: Sofidel grows in Italy page 25 Proprietor: Sofidel SpA Registered in Lucca n. 925 in 6-4-2011 Follow us on: Sofidel S.p.A. 3 sustainability summer 2015 Sofidel reinforces its commitment to WWF’s Climate Savers programme Sofidel has renewed and reinforced its commitment as a member of WWF’s Climate Savers programme. This is confirmation and, indeed, the relaunch of the choice it made in 2008 when, as the first Italian company and the first company worldwide in the paper tissue sector, it decided to sign up to the WWF programme to reduce greenhouse gases on a voluntary basis. This looked like a risky decision. This was an important choice for many reasons. Not only did it make the outside world more aware of Sofidel’s commitment, it also helped to reinforce awareness of the group regarding the importance of protecting environmental resources and reducing waste. It has also helped Sofidel to better understand the times that we are living in and what it is and would like to be: i.e., a responsible, innovative company. Between 2008 and 2012, we reduced absolute emissions by 11.1% (186 Thousand tonnes of co2 : more or less the equivalent of the amount of emissions from 150,000 families of 4 in Italy in one year for power consumption). At the same time, thanks to the new acquisitions in Europe and America, we have seen our production capacity go up by over 45%. These results clearly confirm something we really believe in; i.e., that sustainability and economic growth can go hand in hand. It also proves that integrating sustainability into the company’s processes helps increase the awareness and skills required to make the company more competitive. On this basis, as a member of wwf’s Climate Savers programme, Sofidel has set itself new, challenging goals. As the world is facing a scarcity of natural resources and becoming more sensitive to consumption waste and to its environmental and social impact, the aim is to implement processes that require lower amounts of natural resources and products which, through more efficiency and innovative performance, encourage more responsible consumption. Luigi Lazzareschi ceo 4 sustainability summer 2015 Sofidel and wwf’s Clim the origins of cooperation Sofidel considers sustainability to be a strategic factor for innovation and growth and that it is destined to produce new business opportunities in the medium to long term. The Group’s sustainability policy led it to focus initially on environmental sustainability. Its objectives include promoting a more environmentally friendly economy, awareness through, for example and its own supply chain and industrial sector. Because of its background, international profile and acknowledged prestige, Sofidel saw WWF in 2007 as an authoritative partner. Its relationship with the WWF led it to believe that EVEN MORE AMBITIOUS OBJECTIVES FOR 2020 reaching reduction objectives are being set out. In addition to cutting specific emissions, indirect emissions and the use of renewSofidel is renewing its com- able energy are also being mitment to WWF’s interna- targeted. tional Climate Savers programme. Direct emissions Due in part to major Regarding the reduction of changes that have taken direct emissions from the place within the group from use of fossil fuels, the con2008 to 2012 (increase in sumption of electric energy production capacity by over and other energy sources, 45%), further and more far Sofidel is committed to 2008 2012 Between 2008 and 2012, Sofidel has been able to reduce absolute emissions by 11.1% (186 thousand tonnes of CO2 : approximately the equivalent of what is emitted in Italy by 150,000 families of 4 in one year for power consumption), investing over 25 million Euros. to analysing only greenhouse gases generated from its own business, Sofidel has also identified ways of reducing third party emissions along its value chain. By 2020, greenhouse gases from suppliers, packaging, transportation of raw materials and the end product, will be reduced by 13% compared to levels in 2010, per Indirect Emissions tonne of paper produced. Far from limiting itself To achieve this goal, we reducing emissions – per tonne of paper produced by 23% compared to 2009, which was chosen as the reference year for the initiative. For comparison, this corresponds to cutting approximately 900,000 tonnes of CO2 , or emissions from a fleet of 10,000 trucks doing 10,000 km annually for 10 years. achievements so far 11.1% REDUCTION IN CO2 EMISSIONS over 25million € invested in 5 years 5 sustainability summer 2015 ate Savers programme: and new objectives are involving our main sup- such as the paper making pliers and carefully ana- industry. lysing emissions related to materials and services AGENTS FOR that will have to be either CHANGE replaced or improved. To be responsible both for the society and the environment, you have to create Renewables By the end of 2020, 8% of networks of relationships fuel consumed annually is and cooperation to share expected to come from re- knowledge and experiences newable sources, a signi- and to develop efficient ficant part of which will be actions together. Therefrom companies in the high fore, Sofidel is committed energy consumption sector, to promoting awareness the Climate Savers programme was an initiative that they could cooperate on. It is a partnership that has flourished also because of their shared conviction that commitment to sustainable development is only possible through a network of cooperation. This is why in November 2008, Sofidel, the first Italian company and first company worldwide in the paper tissue sector, decided to sign up to the Climate Savers programme. Objectives set for the first five years have been met and today, Sofidel’s commitment is going from strength to strength and aiming at even more ambitious objectives. and the Green Economy both within its own supply chain and in its sector (paper tissue production). This means having to act both at national and international level in cooperation with institutions and associations involved in the sector and continuing to involve our own suppliers. Over the next few years and in cooperation with WWF, Sofidel will champion climate and sustainability initiatives in order to make leaders and policy-makers more aware of these issues. It will also be continuing its environmental awareness and educational programmes with employees, clients and consumers. new objectives in between 23% reduction in Direct emissions Compared to 2009 for every tonne of paper, i.e., approximately 900,000 tonnes of CO2 emissions or the amount of emissions of a fleet of 10,000 trucks covering 10,000 km annually for 10 years. 13% reduction in inDirect emissions 2015 2020 Compared to 2010 (emissions by third parties, along its own value chain) for every tonne of paper. 8% RENEWABLE SOURCES Of annual fuel consumption. 6 sustainability summer 2015 Great expectations for the clim From 30 November to 11 December Paris will be hosting the twenty-first attendees will finally be able to secure a global binding agreement. From 30 November to 11 December Paris will be hosting COP 21, the Conference of Parties of the UN framework Convention on climate change. A conference which could prove to be a turning point because for the first time in more than twenty years of negotiations, it looks as though a global agreement may be secured (between both industrialised and developing countries). The binding agreement will focus on fighting climate change and strengthening the transition towards a low CO2 emission economies and societies. To achieve this, the agreement will have to focus WHAT IS COP 21? the environment and development held in Rio de Janeiro, Brazil, in 1992. Held annually, the first conference took place in Berlin in 1995. This is why the one in of US President Barack Paris is now called num- Obama, who had spoken a lot about environmental ber 21. issues during his electoral A BIT OF campaign, a lot was exHISTORY: pected from COP 15, held 1995 – 2015 in Copenhagen in 2009. The first COP was held However, it was a flop: in Berlin in 1995. One the new global agreement of the most notable ones to extend or replace the was COP 3, held in Kyoto, Kyoto protocol, which was Japan, in 1997. That con- due to expire in 2012, ference coined the hom- did not materialise. Since onymous protocol, i.e., the then, expectations from first agreement binding these conferences, as industrialised countries well as media interest, to reduce their green- have dwindled. After the house gas emissions. conferences in Cancun, Following the election Durban, Doha, Warsaw COP 21 is the twenty-first Conference of Parties, the organ of the UN framework convention on climate change (UNFCCC). The negotiations brings together the 196 countries involved in the Conference Convention on and Lima, all eyes are on Paris to deliver the goods. DIFFICULTIES ENCOUNTERED OVER THE YEARS This year’s edition is of a political/economics nature. On the one hand, Europe is keen to set limits on emissions; on the other hand, many large countries, including the United States, are refusing to commit to binding agreements commitments because they are deemed to be an extra hurdle to 7 sustainability summer 2015 ate conference in paris UN Conference on climate change. It is hoped that this time on mitigation, i.e., on efforts to reduce greenhouse gases and decrease global warming to below 2°C. It will also have to look at how to adapt societies to current changes in the climate. One of the main objectives will be to raise 100 billion dollars annually from public and private funds to help de- overcome, especially in these years of recession. China and India have also, up till now, seen any imposition of limits on CO2 emissions as an unjust burden on their development, an extra burden that Western countries during their years of growth just after the Second World War did not have to worry about. ment leaders confirmed in their closing statement that “urgent and concrete action is needed to tackle climate change”. They also committed to maintaining the rise in global temperature within 2 degrees compared to preindustrial levels. The objective also includes a reduction of 40% to 70% of emissions compared to 2010 by 2050. SOME G7 countries promised to COMMITMENTS “do their part in bringTHAT BRING ing about a global ecoA GLIMMER nomy, which in the long OF HOPE run does not consume too At the last G7 meeting much carbon”. held in mid-June (Canada, France, Germany, Japan, ENVIRONMENTAL Italy, United Kingdom ENCYCLICAL OF and United States) in Ger- POPE FRANCIS many, the seven govern- Another “sign” of the growing concern for a global commitment against climate change and in favour of sustainable development came from the Encyclical of Pope Francis, “Laudato sì, on care for our common home”, presented at the Vatican in mid-June. This was a significant document written by a religious leader but aimed both at believers and non-believers all over the world, with quotes from a diversity of cultures, including the 19th century Muslim mystic, Ali al-Khawwas and the Patriarch of Constantinople, Bartholomew I. It is not by chance that it was published just a few months before the Conference in veloping countries fight climate change and promote fair and sustainable development. Paris, as the Encyclical calls for awareness and full responsibility – environmental, human and social – in rethinking models of production and consumption that are endangering the natural balance of the planet and contributing to inequality and suffering. 8 sustainability summer 2015 “I’LL TAKE CARE OF YOU”, OFF TO A GOOD START! The launch year of the educational programme conducted in cooperation with WWF ended successfully: over 1,000 teachers signed up to the initiative, involving 52,000 students. “We really enjoyed lessons today!” That comment by a class of pupils that participated in the programme is indicative of the good result obtained in the first of this three-year initiative called, “I’ll take care of you”. According to WWF Italy’s report, over 1000 teachers downloaded and used digital material prepared in cooperation with Sofidel. Over 52000 students tackled the project on water, in which they had to reflect on this environmental resource together with their families. This is undoubtedly a positive result that has rewarded Sofidel’s investment in environmental education for the youth. At the end of the year, 20 classes received prizes for getting the best scores in the online challenge. At the Buzzati School in Milan, we met one of the winning classes. Repres- enting WWF was Maria Antonietta Quadrelli, from the Education office and representing Sofidel was Erika Franchini, Marketing Assistant – Brand. The students were given WWF and Regina branded gadgets and a supply of toilet rolls and tissues. A video documenting the day, which will be out soon, will be used for promoting the new year, which is dedicated to climate. Comments from the teachers “This is an enjoyable and involving way to reflect on our ecological footprint! Thanks”. “It is very interesting and useful to reflect on fundamentally important issues together with the students. Thanks”. “We integrated the online lesson into our geography lesson on the environment. It was very useful”. The best comment came from the students who said: “We really enjoyed lessons today!” Next year, all eyes on... Climate Before the end of the academic year, schools were informed that the second year of the programme would focus on the Climate. This is an inter-disciplinary subject that can lead to a multitude of educational tasks, especially as it will be happening in a year in which world public opinion will be even more aware about issues relating to climate change. Indeed, the twenty-first UN Conference on Climate change (COP 21) will be held in Paris from 30 November to 11 December 2015. 9 from the companies summer 2015 NEW CONVERTING PLANT in sweden commissioned Two product lines of the Group’s most automated site will help strengthen our position in Nordic countries with the production of Private Label and Lycke products. The new and innovative converting plant of Swedish Tissue became operational on time. Works on the plant, which started in January 2014, concluded, as expected, in June, when the first deliveries were made, after initial tests. This project was particularly difficult because it involved diverting approximately 300 metres of the Kisa River. This was followed by the erection of masonry structures, completion of plant works and the assembly of two new Perini machines; one for toilet rolls (already operational) and the other for kitchen rolls (about to become operational). This was a splendid performance by colleagues and suppliers alike. Constructed in partnership with Elettric 80, the plant features some very innovative ideas, especially regarding the automation of the production process. By adapting processes hitherto used mainly in the food & beverages sector, for the first time in Sofidel, this plant has an automatic system for transferring rolls between the paper mill and the converting plant and management of the end product has also been completely automated: from the end of the line to loading bays, via the warehouse. By going down this route, we have been able to save approximately 40% of space. Technicians are now in the process of making the entire system fully operational and meanwhile, 25 new resources have already been recruited. Regarding production, the plant will make Private Label and Lycke products to rein- force our position in Nordic markets, in particular, Sweden, Denmark, Finland and Norway. 10 marketing summer 2015 SOFIDEL & FRIENDS 2015: annual meeting WITH OUR Sofidel & Friends 2015, our annual meeting with clients, was held this year on a farm in a quiet area of the Dutch countryside, not far from Amsterdam. The low-key affair once again gave our partners the opportunity to get to know the company better and to have an overview of our results, objects and projects. Apart from Edilio and Nicolò Stefani representing the proprietor, Working with clients and cons added value throughout the pro Sofidel CEO, Luigi Lazzareschi, has often reiterated that he wants Sofidel to be a company that make sustainability and innovation incentives for growth and that he considers the growing concern for the environment and the social consequences of manufacturing not as limits but as opportunities. In full agreement with this strategic line, Mario Matteucci brought these concepts with him to Amsterdam as he outlined – by reviving Sofidel’s three fundamental growth drivers (organisation, innovation and sustainability) – the meaning of the Group’s work. “For years, paper has been considered a commodity”, said Matteucci. People focused mainly on production and quantity GIOVANNI ALLEVI: the musician that moves us with his “simple” notes Why did we invite Giovanni Allevi? Because this artist creates music with linear melodic modules that rely on simplicity and reach out to his audience. Indeed, his music has much in common with our philosophy of “Less is more”. His style of cultured, emotional music has found favour more with young audiences than with the establishment. Allevi defines his style as “contemporary classical music”; music that reflects his own joyful and play- ful personality. His is inspired by the musical minimalism of artists such as Michael Nyman and Keith Jarrett. 11 marketing summer 2015 : fourth edition of the CLIENTS also present to welcome guests were those in charge of the various sales channels and the Chief Marketing & Sales Officer, Mario Matteucci, who gave the official welcome address. This was followed by a concert by the pianist and composer, Giovanni Allevi. courage less and more target consumption. We aim to achieve this whilst remaining a trustworthy and authoritative partner, one who can create relationships based on shared values and objectives. The Chief Marketing & Sales Officer concluded his speech by saying that this has always been part of our DNA, since we were founded almost 50 years ago, indeed our anniversary will be next year in 2016. I thank you all for being here this evening and look forward to welcoming you to next year’s edition of Sofidel & Friends and our fiftieth birthday”. umers to create duction chain and less so on quality and the response to specific needs. This is no longer the case. The markets are more complex and unpredictable. Consumers and clients are now on centre stage and have more fragmented needs. This is why Sofidel is developing innovative products and services; identifying new growth areas; proposing new, additional features in terms of convenience, hygiene and practicality throughout the value creation chain. As our CEO said, the aim is to create products that use fewer natural resources and which, thanks to their high functional quality and innovative features, can respond to more specific needs and yet en- 12 marketing summer 2015 Rotoloni regina endle “Space Mission” is the title of the Italian TV commercial of Rotoloni Regina. It was created under the creative direction of Saatchi & Saatchi and is a first for Sofidel because for the first time, a TV commercial was shown in Italy in 3D. The 45 second ad was first screened in cinemas at the launch of the Marvel The commercial All appears to be going well until one of the astronauts opens a module in the orbiting station and realises that there is a problem and so desperately contacts base for help. At base, a team of engineers immediately designs and About astronauts The airing of the Rotoloni Regina ad came during the period of the Futura mission, in which the Italian astronaut, Samantha Cristoforetti, along with other astronauts, remained in space for 199 days and 7 hours. Captain Cristoforetti accomplished a series of records: not only was she the first Italian woman in space, she was the woman to spend the longest time ever in space worldwide. During the Futura mission, intense research was carried out, the results of which will become useful in the fields of medicine, science and technology. launches a rocket into space taking the astronauts a fundamental spare part. That fundamental spare part is… Rotolone Regina! As the astronaut reaches out to get it, a meteorite crashes new site and facebook page for Rotoloni Regina In addition to its YouTube channel, Rotoloni Regina is also present on the net with its Facebook page and its new website, www.rotoloniregina.it. The graphical outlay echoes the setting of its latest ad, space. However, the site’s contents have maintained its historical claim of “Never ending”: Rotoloni Regina 13 marketing summer 2015 ss even in space “Avengers: Age of Ultron” film and was also broadcast on the Sky 3D chan- nel. After its launch at the cinema, 30” and 45’’ 2D versions were then shown into the futuristic contraption carrying the roll and sends it flying into outer space. At the point, the astronaut realises that he, too, has to venture into outer space to retrieve the roll… never ends providing … surprises, advice, information and entertainment. The cute little aliens, “Rotonauts”, featured in one of the ads animate Rotoloni’s online presence and provide surfers with useful, interesting suggestions. on the main national and satellite networks and on the internet. The ad was set in the Cassandra station orbiting the earth… You can view the ad onina eg the Rotoloni R nel an ch e b u T You be Tu u o inaY http:/ /bit.ly/RotoloniReg 14 marketing summer 2015 sofidel’s humor again spot on target Sopalin wins “Grand Prix Stratégies de la Publicité 2015” in France. Our Sopalin brand won the prize for best advertising strategy 2015 in France in the family products category, thanks to the TV commercial, “Oh! My Lord”. The “Grand Prix Stratégies de la Publicité 2015” organised by Stratégie, and important information and marketing journal, award Sopalin the prize for its particularly ef- fective use of television. In the return of the Sopalin after a 30-year absence. “Oh! My Lord”, a woman is brand to TV commercials “forced” to use all her imagination to make her husband get off the sofa and wipe a coffee stain. With the new catchphrase, “The power is in your hands”, ad jokes about the lack of cooperation by men to do housework. The commercial, conceived and created by Leo Burnett, marked Sofidel Benelux team again best sales team in Belgium For the second year running, Sofidel Benelux’s sales team is voted “Best Sales Team” in the paper category. The acknowledgement was made by the magazine, “StoreCheck Trade”, during the tenth edition of “Sales Team Champion Awards”. 90 buyers from most of the use of Category Managemain retailers in Belgium ment and good knowledge of rewarded suppliers that the product. offered clients added value in the various categories of In the photo from left to right: product. There were 6 cri- Key Account Manager Benteria, including offering per- jamin Cretens, Key Account Manager Greet Decoster, sonalised, creative services, Sales Manager Jean-François honouring agreements, good De L’Arbre. Nalys and Moltonel brands rewarded in Belgium Nalys won the prize for “Best innovation of the year” in the tissue category. Moltonel won “Best Humanitarian Social Action”. Our new brand, Nalys, won the prize for “Best innovation of the year” in the tissue category, with its product, Nalys Expert. The award was given by Gondola, the most important Belgian retail journal. Moltonel also won a prestigious prize, thanks to its cooperation with the NGO, “SOS Village d’Enfants”. The brand was given the award for “Best Humanitarian Social Action” by the trade journal, “DistriIn the photo Tanguy Herssens, bution d’Aujourd’hui”. Product Manager Sofidel Benelux Kitchen Towels 15 marketing summer 2015 REGINA ALOE VERA wins german hearths Regina Aloe Vera, wins the “Product of the year 2015” award in Germany. The new Regina Aloe Vera toilet roll won the “Product of the year 2015” award in Germany in the tissue category. The prestigious prize was given by the journal, “Lebensmittel Praxis”, who awarded the gold prize to the new toilet roll, Regina Aloe Vera, based on a survey of consumers, who were asked to choose the best products in 40 different cat- egories. German consumers said that the Regina roll was “very practical and useful for everyday use”. delitissue rewarded by Carrefour in Poland Delitissue wins the “Self-assessment and Sustainable Development” prize in Poland. Delitissue was rewarded by Carrefour Poland in a competition comparing Private Label suppliers. 188 suppliers Carrefour participated in the “Self-assessment and Sustainable Development” prize, only 8 of which received awards. Selecting the winners and awarding the prize, created by Carrefour in cooperation with WWF and ADEME (Environment and Energy Management Agency founded in 1991), was spread over two stages. In the first stage, each company was asked to perform a self-assessment. The companies were assessed on 49 criteria, including human rights, working conditions, environment, loy- auditor, checked the results alty schemes, and relation- and declared the winners. ships with consumers and In the photo, from left, Presidlocal development. In the ent of Carrefour Poland, Guillaume de Colonges, and Counsecond stage, Carrefour it- try Sales Manager – No Brand, self, assisted by an external Jacek Pasternak. Best Buy Award for regina in Albania and volare in Romania In the photo, from left to right: Tom Moons, Head of Partnerships at SOS Children’s Villages Belgium, Caroline Delhaye, Marketing Manager Sofidel Benelux, Aurélie Emond, Product Manager Sofidel Benelux Toilet Tissue. Important acknowledgements for the Regina brand in Albania and the Volare brand in Romania. Both brands won first prize in the “Best Buy Award” competition, in the toilet roll category. The prize is awarded to products that satisfy rigorous standards and yet remain within a reasonable price bracket. 16 marketing summer 2015 nouvelle supports Woodland Trust Nouvelle has also started a partnership with Woodland Trust, the organisation committed to protecting and restoring the countryside in the United Kingdom, with whom our Group has also been working with for several years with the Nicky brand. The partnership focuses on schools and aims to educate children to become more aware of nature by involving them in planting trees. Indeed, by choosing Nouvelle toilet rolls, consumers will be helping to sustain days set aside for the project in some British schools. The product’s packaging has also been updated in support of the initiative and it now bears the words, “Helping Children Grow”, advertising has been boosted on the www.nouvellesoft.com website and on social networks and the advertising campaign, “From little acorns… grow great oaks!” has been created. Nouvelle on social networks Team from nouvelle (Intertissue) involved in planting new trees Nouvelle Soft @NouvelleSoft Regina Blitz on roads in Great Britain and Ireland Residents in Great Britain and Ireland may unexpectedly see a yellow flash of light go by on their roads. It will be the symbol of Regina Blitz, which is being featured on trucks on British and Irish roads. This is a street marketing strategy that the Sofidel Group has introduced in support of its Regina Blitz kitchen towels, which are already experiencing great success in these markets. The product’s catchphrase, “A clean home. Faster.” Also featured on the trucks im- mediately reminds you of just how effective Blitz is, as its maxi-format sheets clean up everything so brilliantly “in a flash”. 17 hygiene summer 2015 paper wins for hands hygiene Results from a new research by the University of Westminster commissioned by ets. Sofidel is evermore committed to bringing comfort and hygiene to clients and consumers on a daily basis. A new research by the University of Westminster, commissioned by ETS (European Tissue Symposium), reinforces the philosophy that disposable paper towels are the most hygienic way to dry your hands in public places. Data from the research shows that, despite the burgeoning switch to electronic hand dryers, traditional, disposable paper towels are much more hygienic compared to other methods because they disperse fewer microbes into the air. The study, conducted by the microbiologist, Keith Redway, analysed the probability of airborne microbiological contamination when drying the hand-drying process, especially when your hands had not been washed correctly. The research compared three different ways of hand-drying. The results of the research show that the most notorious way to spread microbes is by using air blade dryers, with 59.5 colonies of microbes dispersed. This is followed by hot air hand-dryers, with 41.5 colonies. Drying your hands with disposable paper towels, on the other hand, only dispersed 2.2 colonies of microbes. Overall, the research reinforces just how useful our products are in people’s everyday life. Source: University of Westminster The results of the research are summarised in this video: http://bit.ly/IVantaggiDellaCarta 18 tissue market summer 2015 PAPER TISSUE: situation of “In 2014 Italy confirmed its position as 4th largest paper and cardboard manufacturer in Europe, after Germany, Finland and Sweden, with 45% of exports. This production level equals figures for 2013 with 8.6 million tonnes and a turnover of 6.7 billion Euros”, stated the President of Assocarta, Paolo Culicchi, during the Public Meeting held on 25 June in Rome. The results even gave an overview of the situation of the Italian paper market in 2014. The macro-sectors show varying trends. Paper used in publishing (-1.1%) show the effects of a drastic reduction in advertising investments on paper, as companies switch to digital. Paper used for hygienic and health reasons, on the other hand, remain stable (-0.8%), which accounts for 20% of European production and packaging stands at (+0.4%), including paper and paperboard for corrugated cardboard. Results relating to the production of other types of paper and paperboard remain positive (+5.9%). Following is an extract of the report by the President of Tissue Assocarta, Mario Matteucci, relating to the micro-sector of paper used for hygiene and health purposes. In 2014 Italy remained one of the leaders of production in Europe, alongside Germany. In this analysis by ISTAT (Italy’s National Institute of Statistics) by 2014, the figures again show us that, compared to the previous year, there was a further drop of 0.8% of overall production to 1,385,933 tonnes. […] Turnover showed a reduction of 5.4% compared to 2013, which reflects the reduction in consumption in 2014 compared to 2013. […] Data relating to the export market remains positive in the paper tissue sector. Indeed, compared to the 12.4% increase in imports, equal to +8,000 tons (between 2012 and 2013, the increase was 12,700 tons) exports for the same period showed an increase of 5.5% or +40,700 tons). […] Regarding effective consumption of the end product, the macro-economic context of the Italian market, also in 2014, was marked by a lack of trust and continued PAPER NAPKINS contraction of the buying power. Within this scenario, even the trend in the overall tissue sector recorded a drop of 1.4% compared to the previous year (source: Nielsen 2014), i.e., slightly worse than the previous year (-1.3%). In detail, the market for the four product segments changed slightly compared to 2013 and is now as follows: toilet roll 48.5%, kitchen towels 25.7%, paper napkins 14.0% and tissues tissues tissues 11.8% TOILET ROLL 48.5% 14.0% 2014 KITCHEN TOWELS 25.7% Focus on european tissue CEPI, Confederation of European Paper Industries, has published a summary of the data relating to the performance of the European paper industry. In 2014, the production of paper and cardboard in the area was 91.1 million tonnes (-0.2% compared to figures for 2013), thus confirming the negative trend in performance since 2010, with a reduction in volumes of 4.2% compared to that year and almost 11% compared to the 2007 record. There was a slight rise in demand in the area (apparent consumption* +0.9%) which resulted in an increase of 7.9% of the limited volumes imported and a fall of 2.5% of exports. Regarding the first quarter of 2015, paper and cardboard volumes for all the member countries of the Confederation were little over 22.9 million tonnes, -0.6% compared to the same quarter in 2014. Country detail: Germany -2%, Sweden -3%, Spain -2.7%, United Kingdom -4.1%, Italy -0.7%, Finland +1.4%, France +1%, Poland +7.2%. Analysis per sector highlights a new fall in the quality of paper used for publishing (-4.1%). Paper used for all other purposes, however, recor- 19 tissue market summer 2015 the italian market 11.8%. In 2014 a common feature of all the segments was the constant growth of Private Labels. For example, the two product sectors that account for over 80% of the market, i.e., toilet rolls and kitchen towels, attained levels of approximately 39.7% and 46.6% respectively. This growth process inevitably continued to eat away from branded products in 2014. Once again, it must be raemembered and highlighted that an increasing number of consumers pay more attention to sustainability issues. 70% of consumers buy products from socially responsible companies and 42% still shun products by companies that are not socially responsible. Therefore, value also has to be created with a social and environmental strategy in mind that also reaches that segment of the market, which is already mature and will continue to 80% SHARE OF PRIVATE LABELS 70% CONSUMERS WHO CHOOSE SOCIALLY RESPONSIBLE COMPANIES pay even more attention to such issues. Regarding costs, after a somewhat stable situation in the first two quarters of 2014, the second half of the year recorded a depreciation in the value of the Euro against the US dollar. This significantly affected the cost of raw cellulose fibre in that the value per tonne of long cellulose fibre went up in Euros by 12.7% (against 3.2% in US $) and by 23% (compared to 5.6% in US $) for short cellulose fibre. This situation put a significant burden on procurement costs, especially in a country like Italy that imports almost its entire supply of cellulose requirements. To this rise in the costs of raw materials must be added the higher cost of energy resources, which averaged over 30% compared to its European competitors. Italian companies have to compete in Europe with a disadvantage com- pared to local competitors. If we take into consideration on the one hand the scenario of the above costs, with a situation of both national and foreign markets remaining more or less stable or likely to reduce in terms of pricing due to the issue of demand and supply in the various countries, (overcapacity, plant use), it is clear that Italian companies in the main, but also foreign companies, really have to increase the prices of finished products to compensate for the higher costs sustained. This makes for yet another difficult year in 2015. (Source: Assocarta The Italian paper industry in 2014) market (cepi area) ded a rise, especially in paper used for packaging (+2.4%). Paper production for hygienic and sanitary use were very close to figures for 2014 (-0.1%), with Italy and Germany, leaders in Europe with similar volumes, showing variations of -0.3%. There was a rise in volumes for paper and paperboard used in packaging (+2.2%), due mainly to the growth in paper and paperboard used for corrugated cardboard (+3.1%) and other specialities (+1.6%). *production + import - export (Source: CEPI - Annual Statistics 2014 and Production Statistics 1st quarter 2015). CEPI AREA member countries Austria, Belgium, Czech Republic, Finland, France, Germany, Hungary, Italy, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. 20 corporate communication summer 2015 ULISSE” lands in Sofidel “ The programme by the Italian broadcaster, Rai (Italian state radio and TV) has chosen Sofidel to “tell the story” of tissue paper. The scientific programme, “Ulisse – the pleasure of discovery” conducted by the palaeontologist, journalist and writer, Alberto Angela, has chosen Sofidel to “tell the story” of tissue paper during the episode dedicated to the world of paper. Some footage was recorded in Delicarta Cartiera and Soffass Converting in Porcari. The programme, aired in May, attracted over one million viewers, a high number for a scientific programme. In the episode, paper was looked at from a historical and scientific point of view, starting from the first sheets of paper made by the Chinese using mulberry and bamboo to recent innovations in the sector. The part of the programme dedicated to the production of tissue paper started with Sofidel’s TV commercial, “Emma”, an ironic way to get people to reflect on how indispensable disposable paper is to our everyday hygiene and comfort. For a company that is constantly striving to provide consumers with products that make their life better, Sofi- del takes pride in being chosen by an educational scientific programme. See the episode of the programme at this link http://bit.ly/UlisseUnMondoDiCarta TOILET ROLLS: a bit of history The first documented use of toilet paper dates as far back as the 6th century in China. However, several centuries were to pass before the Western world was to start using paper. It was all thanks to the invention of a certain American, Joseph Gayetty (see photo on the side), who started selling paper in the mid-18th century, claiming that his “Medical Paper” had miraculous medical effects. However, in Europe, the toilet roll was considered a luxury until late 19th century. Regarding the format, Gayetty sold his product in rectangular sheets imbued with aloe, but the rolls as we know them today, i.e., rolled around a cardboard core, were first sold in 1879 by the Scott Paper Company of Philadelphia. 21 corporate communication summer 2015 Turning fifty: ever true to its belief In 2016 Sofidel will turn 50. What does turning 50 mean to us? It means looking back into our history so that we can better understand it and, perhaps, put it into perspective; understanding its various phases and contexts; understanding – through facts and results obtained – who we really are. This is probably the most intimate part of the anniversary; the company history. It’s a bit like when you celebrate a family event; it’s a chance to get together, spend time with each other, strengthen ties and to feel part of a group; to know where we’re coming from and where we are going. And then there are the parties; one inhouse and one for stake- holders, because sharing is integral to our philosophy; our DNA. Sofidel is always in search of well-being, dialogue and cooperation. And then, as always, you have to face the facts; to set new objectives even on this SOFIDEL , 50 YEARS OF HYGIENE, COMFORT AN SUSTAINABLE INNOVATIO D N AT THE SERVICE OF CLIENTS, CONSUMERS, THE COMM UNITY. special occasion. So this 50th anniversary know us more and better, will be yet another oppor- even in a corporate contunity for others to get to text. Indeed, Sofidel is the profound identity of who we are. Even when we speak about factories, production processes, products, we all think and act as members of the same Group. We share the same work philosophy and values. More than ever, our partners have to see Sofidel as the gateway into our world; a global brand that we have to help them develop a trusting and reliable relationship with. 3 OBJECTIVES Understand and make others understand our history Create moments to share things both within and outside the company Promote Sofidel’s popularity and brand 22 corporate communication summer 2015 Integrated Report for 2014 and new Group Portrait published The INTEGRATED REPORT for 2014 and the Group’s portrait are now available in Italian and English. The former is Sofidel’s integrated report and includes Key Performance In- dicators (KPI) relative to the economic, social and environmental dimension of the business and the economic/ financial prospects included in its consolidated financial statement. The Group portrait is a brief overview of the company and provides essential data to help readers understand the com- pany and its philosophy. Both document, which are also available online in the “Publications” section of the website, www.sofidel. it., are a precious source of information for all those, both within and outside the Sofidel world, who want an easy, up-to-date view of the company. SAME COVER Apart from providing information about Sofidel, the INTEGRATED REPORT for 2014 and the Group Portrait have something else in common: their cover. On their cover, many words have been placed in such a way as to form the shape of a human head. The words chosen reflect Sofidel’s choices and the guidelines of the Group. Less is more, sustainability, comfort, hygiene, health and safety, brands, private label, transparency, dialogue, just to mention a few. These are the words that “populate the mind” of those who work for and with Sofidel. COMPANY PROFILE The paper production process in 10 easy stages From today, it will PARENT REEL REWINDER WAREHOUSE be easier to teach new recruits and students visiting Sofidel’s plants the tissue production 2.70 m 2 to 4 plies HEIGHT OF THE REELS process. A leaflet BONDING OF PLIES has been written explaining the tissue production process in 10 stages, from raw material to end product. The entire process, “converting” stages, is de- plants and pictures that help divided into the scribed in a simple way and you understand each phase “paper mill” and has photographs taken at our of the process. - Paper Mill - Paper Mill processprocess The production The production PAPER. PAPER. TISSUE TISSUE TISSUE PAPER THE PRODUCTION PROCESS 5 6 After wrapping and labelling, the reels are stored in this warehouse ready for subsequent processing. As the PM produces one ply only, the task of this machine is to bond 2 to 4 plies according to the customer’s requirements. The paper is also cut at the centre to reduce the height of the reels to 2.70 m. 8 9 23 corporate communication summer 2015 corporate CAMPaign in 2015 This year, the corporate campaign, translated into all the languages used within the Group and initially created to provide in-house information, is dedicated to the Broken Windows Theory. The theory helps us to understand how in all areas, to make a difference, it is important to respect things and people; that preventing degradation and promoting a collaborative and constructive atmosphere, accountability and setting a good example are key allies. The image chosen for the campaign aptly describes the contents of the theory. Against the backdrop of a sunset can be seen in the foreground a large window. Half of the panes of glass are intact and the other half are damaged. Focusing the Sofidel Communication Materials folder So many documents in one place To facilitate access to corporate information, a space has been created on the company’s intranet. It is a public folder called Sofidel Communication Materials. A link has been placed on the desktop of every PC or it can be accessed via the path, Y:\Sofidel_Communication_Materials. The box at the top contains documents that are continually updated with new and additional content. eye on the broken panes of glass, one feels a sense of degradation and negligence. However, the other part of the window transmits positive emotions and a sense of order. The campaign aims to make us reflect on the importance of our everyday behaviour, the need to take care of one’s own workspace and to pay due attention to small things and details, because it is true that “Respect begins with us” and that within every community, it is the quality and commitment of its members that make a difference. contents of the folder Sofidel Communication Materials •Broken Windows Theory •Presentations •Code Of Ethics •Sofidel & WWF Climate •Company Profile Savers Programme •Corporate Advertising •Sofidel & WWF Mi curo di te •Factsheet •Suppliers Guidelines •Integrated Report •Sustainability Charter •Logos and Letterheads Colleagues in charge •Sustainability Decalogue •Mission - Poster to be printed •Videos (Upgraded as of 15 July 2015) 24 corporate summer 2015 Happy birthday YOUTUBE 10 years of videos for one of the most visited social networks worldwide. Who remembers the internet before YouTube was born? The biggest video container in the world has just turned 10 a few months ago. Launched in May 2005, YouTube is the ultimate social network to watch and share videos. In 2006 it became the property of Google Inc., who bought it from its three young founders for the astronomical figure of 1.65 billion dollars. It is now the most visited website in the world, after the search engine, Google and Facebook. YouTube gives you access to videos on a lot of subjects – music clips, tutorials, documentaries – you can even create your very own channel that can be viewed by millions of people. Traffic statistics are impressive: over 1 billion users, over 300 hours of video clips uploaded every minute, site available in 61 local languages, 75 countries involved (Source: YouTube/Statistics). Users can create playlists of their favourite videos, subscribe to channels to receive updates and upload original material. YouTube is con- tinuously being updated. The latest novelty is the possibility of creating and uploading 360° video clips that allow the viewer to move around within the clip and change their viewing angle by simply moving their mouse or smartphone. Its Live Streaming function is currently being updated to allow for live videos. Sofidel is on YouTube! Visit our channel at youtube.com/Sofidel Sofidel and the Giuseppe Lazzareschi Foundation together to promote HEALTHIER EATING HABITS There are many ways to keep fit. One way is maintaining a healthy diet. People all over the world are becoming more and more concerned about what they eat. Thanks to an initiative by the Lazzareschi Foundation, Sofidel, who has always paid attention to hygiene, has decided to distribute a leaflet entitled, “Keeping fit at the table.” Written by Nicola De Bortoli, a specialist in Gastroenterology and researcher fellow at the University of Pisa, the publication aims to provide useful information on nutrition, with particular focus on the Mediterranean diet and sports. It will be available in all languages used in the Group and will become part of Sofidel’s Workplace Health Promotion (WHP) project, which aims to promote healthy habits among its workers. soffass scores goal for charity A game and dinner to raise money for Misericordia di Montecarlo (Lucca). The main players are employees of Soffass Converting in cooperation with Sofidel’s CRAL (Liguria Employees Club). It was a success with over 300 participants attending the dinner and Emi Stefani and its CEO, destined for buying medthe special presence of Luigi Lazzareschi. ical supplies for ambuthe Group’s President, Approximately 3000 Euros lances was collected. 25 history summer 2015 Early 2000: Sofidel grows in Italy In addition to the three significant Greenfield investments in Spain, Britain and Germany, the new millennium saw the Group grow also in Italy through acquisition of two plants in Lucca: the Fibrocellulosa paper mill and the Imbalpaper plant. The first few years of the new millennium saw Sofidel export its work method, through the creation of new facilities. But this was not the only area of growth. Indeed, in the same period, the Group also acquired new properties also in Italy. In June 2000, the paper mill, Fibrocellulosa, became part of Sofidel. It is now known as Delicarta Val Fegana. In July 2003 Imbalpaper, today Delicarta Valdottavo, also joined the fold. sector from the 90s. Indeed, it was a supplier of ours. Owned at the time by the Florentine family, Stenta, it was preparing to make major investments in order to ensure continuity, quality and work safety. Sofidel seized the opportun- ity to become a member of the company’s management board and so in June, we acquired a 51% stake in the company. There followed a series of works and in September 2001, Sofidel took over 100% of the company.” What was the atmosphere amongst staff at the company and what choices did Sofidel make? “The prevailing atmosphere was positive; its existing 30 employees came on board immediately with the Sofidel team. This greatly facilitated the intense technical and production improvements that were required, as well as works relating to safety and the environment. This enabled us to achieve certification in these areas. These improvements also made production more ef- Let’s talk about Fibrocellulosa with Pierluigi Berti, the then Legal Representative and Chairman of the Board of Directors until April 2014. What were the reasons behind the company’s decision to buy the paper mill? “The Group was looking to expand also in Italy and it needed to increase production capacity to supply its Soffass and Delicarta converting plants. Fibrocellulosa had already been active in the tissue paper 26 history summer 2015 ficient and reduced energy consumption”. How would you say the paper mill is doing today? “The company is planning a new, more modern waste water facility and a new methane cogeneration plant for producing its own power. This will sit alongside the existing, efficient water turbine plant”. There was recently flooding in that area in October 2013. What do you remember of the event? “Half the area in front of the rolls warehouse was washed completely away by the floods. Sofidel approached the various boards to seek authorisation to restore the retaining walls but they were refused. It is only when we threatened to move the company away from the area that we obtained the necessary planning permissions”. Looking back at the 15 years that Sofidel has been there, what is your overall opinion about the experience? “The paper mill has attained the same technical and performance levels of the rest of the Group. In- deed, I am proud to say that over the years, production has all but doubled. CO2 emissions are down and we have obtained all the necessary Health and Safety certifications. I owe it to everyone who has made this possible, starting from Piero Buchignani, the then Administrative Manager and current Corporate Tax Controller; and Massimo Da Valle, the current Building Officer and all the technical support staff”. Events at the Imbalpaper plant in Valdottavo went somewhat differently. Companies change, production requirements change and Imbalpaper is a positive example of such changes within the Group. Let’s reconstruct this page in history with Massimo Tocchini, now Sofidel Paper Mill Operations Manager – Italy. How did the Imbalpaper operation begin? “The company belonged to the Perini family and its proprietors, Pierluigi and Tommaso Perini, were already known to Emi Stefani and Luigi Lazzareschi. Imbalpaper started off as a paper mill and then changed to an integrated plant – our first in Italy. It was ex- periencing a financial crisis at the time and its proprietors were looking for a buyer. Sofidel decided to seize this opportunity for two reasons. Firstly, the company specialised in making products for the AFH market, mainly for the export market and we were weak in this market segment. Secondly, most of the company’s machines were relatively new and in good condition”. What was your main role during the takeover process? “At the time, I was involved in Management Control together with Angelo Della Maggiora, who is now Corporate Finance & IT Director. Luigi Lazzareschi asked me to manage the takeover of Imbalpaper, of which I became General Manager. I have an anecdote relating to this fact; I contacted the company before its acquisition, officiously as an intern in charge of monitoring due diligence (analysing information relative to a company subject to a takeover, so as to determine it’s value and verify its conditions). Whereas, I was really there to test the terrain and see the company from within. To be honest, however, the strategy didn’t really work. My cover didn’t really work and most people just assumed that I wasn’t really an intern”. What was it like within and outside the company? “Those working for the company loved it and really got involved. On the outside, however, there were problems. Valdottavo residents had started a petition against the noise coming from the paper mill and the company had to take certain measures so as to come to an agreement with ARPAT (the Regional Environmental Protection Agency of Tuscany)”. What production and sales choices did the company first make after the takeover? “The first decision was to decommission two old converting machines that were still producing products in crepe paper; any leftover 27 history stocks were sold off and this line of products ceased. The first real sales choice we had to make was to dedicate the AFH converting line to exports, whilst production for Italian clients was transferred to the Papernet plant in Porcari (now Delicarta Porcari Converting AFH)”. Can you summarise the events of the following years? “At the end of 2003, the Yankee cylinder on Machine 1 suffered a serious breakdown. The Yankee cylinder was a write-off and so had to be changed. This happened at a time of over production of paper in Italy. Therefore, we decided not to replace the part. Those who had been working with the machine were very understanding and accepted to move to Fibrocellulosa, in Bagni di Lucca and Delicarta Cartiera, in Porcari. Oddly enough, Machine 1 was sold and repaired and put into service in… Lebanon and it is still going strong in Egypt today. Sometime later, we had to sell a converting line, which had become obsolete. summer 2015 At this point, there was only one paper machine and two converting machines left. Until, in 2009, for logistical reasons, we decided to move one of the two converting machines to Delipapier Buxeuil, France. In 2013, when the last converting machine was moved to Romania, Imbalpaper returned to being simply a paper mill, just as it had started off. Today, the machine specialises in paper for extra soft paper tissues aimed both at branded and Private Labels in Italy and abroad”. Would you like to say thank you to anyone you have met in this chapter of Sofidel’s history? “First of all, I would like to remember Carol Amadei, who passed away prematurely. She was very attached to the company and handled sales with dedication and competence. At the takeover, Alessandro, Gianluca and Marco Perini, the children of the original proprietors of the company, were already working at the plant. They still work today for Sofidel as Converting Operating Coordination Manager, Corporate Business Planning Manager and Shipping Office Assistant, respectively. I would like to thank Alessandro, in particular. He was the first Plant Manager, a role he already covered before acquisition up until 2007, when he was replaced by the current Plant Manager, Fabio Franceschi, who had been Head of Maintenance. I also have fond memories of Piera Bolognesi, Accounts Manager, now retired”.