www.expedia.ca/TAAP - Travelweek
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www.expedia.ca/TAAP - Travelweek
PM40015622 November 20, 2014 Volume 42 Issue 43 C A N A D A ’ S T R A V E L T R A D E P U B L I C A T I O N Expedia offers you the opportunity to become a member of the industry's leading travel network and earn substantial commissions with the Expedia Travel Agent Affiliate Program (TAAP) www.expedia.ca/TAAP Expedia offers you the opportunity to become a member of the industry's leading travel network and earn substantial commissions with the Expedia Travel Agent Affiliate Program (TAAP). COMPETITIVE COMMISSIONS 3+)', )''$,,$)()(#)- &, (,.,-(-$&)''$,,$)(,)(*%" , ++ (-&,(-$/$-$ , 3!! +2).+&$ (-,-# ,' +- ,-# 2, )(1* $(2). LARGEST TRAVEL INVENTORY 3/ + #)- &,(')+ -#( $+&$( , 32('$*%" ,-)*++ (-& )'*($ ,(-#).,(,)!--+-$)(, FAST AND FLEXIBLE BOOKING SYSTEM 3,2-)., 0 , *&-!)+' 3 &-$' + , +/-$)(, SAFE PARTNERSHIP 3 $- && (-+ /$&& -),.**)+- !!$&$- , 3).+&$ (-,+ &$ (-,1* $ *& " ,-)#)().+2).+" (-&$ (- + &-$)(,#$* JOIN NOW! We are here to help you! Expedia TAAP Agent Support Centre: 1-877-332-3560 Email: [email protected] www.expedia.ca/TAAP OUT NOW Travel Professional: November 20, 2014 Luxury Edition Volume 42 Issue 43 C A N A D A ’ S T R A V E L T R A D E P U B L I C A T I O N TICO to discuss all-in pricing with gov’t but that may not end high fees TORONTO — The amount of taxes and fees on travel packages has become controversial as many agents believe some tour operators are putting more and more of the final price into this area to lower the commission they pay. The Travel Industry Council of Ontario said it is on the list of regulatory changes for consideration with the government. This could take a while and it is no guarantee that operators will no longer be able to play games with taxes and fees. Frank DeMarinis, CEO of TravelBrands (left) and Joe DeMarinis, Vice-President, Marketing & Sales, TravelBrands (right) welcome Philip Rose, Regional Director – Canada for the Jamaica Tourist Board, to the launch of the Sunquest GoGuide. THISWEEK 4 CLUB MED REWARDS 10 18% ON GROUPS Club Med is enriching its rewards program for travel agents MSC Cruises is paying 18% commission on groups for MSC Divina sailings 6 32 FLIGHT TO CARTAGENA Sunwing Vacations will launch nonstop Toronto-Cartagena flights Jan. 7 PM40015622 USA ROUND-UP January and February are less expensive for visitors to New York City In Quebec where operators have to quote the total price including taxes and fees, there can still be a major difference in the commissionable part of the price. One Quebec agent compared the prices offered by two different operators to the same hotel with one charging $1,504 departing on Jan. 20 and the other charging $1,510 departing on Jan. 21, virtually the same. But the first operator – WestJet Vacations – broke down the price as $1,419 plus $85 in taxes while the second operator – Sunwing – charged $1,195 plus $315 in taxes and fees. Bryan Klompas, Sunquest’s Executive Vice-President, outlined the dilemma for tour operators. “We’re trying to follow the market standard right now. It’s not our position to buck the trend. We would support a level playing field. We would be all over that.” Sunquest introduced more-inclusive base pricing for winter 2012-2013 product but it didn’t work out. “It hurt us more than it helped us.” This winter WestJet Vacations and CanJet Vacations are paying commission on everything except governmentimposed taxes. A spokesperson for Consumer Proection BC said: “I don’t believe that the Province has any plans at this time to consider new legislation to require allinclusive pricing for tour operators”. Start it right! [ The new ] 2X POINTS until December 14 is here! More rewards A More flexibility A More automation [ earn ] [ redeem ] all air-inclusive packages 2X 600 POINTS for of 7 days or more all air-inclusive packages 2X 400 POINTS for of 3 to 6 days 2X 600 POINTS for every Air & Cruise package of 7 days or more every passenger 2X 300 POINTS for of a group CASH IN YOUR POCKET ) 6,000 points gets you a $50 VISA Cash Card ) 5,800 points to reload $50 TRAVEL THE WORLD ) 5,000 points gets you $50 in travel anywhere with Air Canada Vacations AEROPLAN MILES ) 5,500 points gets you 2,500 Aeroplan® Miles Start booking now! Details at aircanadavacations.com/agents Double points valid for customer travel from Dec. 1, 2014 onwards. Terms & Conditions apply. See aircanadavacations.com/agents for full details. Holder of Quebec permit #702566. TICO registration #50013537. BC registration #32229.Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC. 9885 topnews Sunquest turns a profit and turns up the heat with its new GoGuide TORONTO — “We know you expect great things from this brand and we will not let you down.” In other words, Sunquest is back. TravelBrands executives were out in full force last week at the launch of Sunquest’s new GoGuide, hosting industry players including suppliers, tourism boards and travel agents for an event that showcased not only the GoGuide but also a new Insider’s Agent Guide for Sunquest, Holiday House, Intair Vacations and Fun Sun Vacations product, as well as an expanded line-up for ALBATours. growth trajectory, Klompas told the audience, eliciting a round of cheers. Sunquest recently completed its first full fiscal year since Red Label Vacations and Enzo, Joe and Frank DeMarinis bought the company from Thomas Cook in March 2013. Sunquest couldn’t have achieved its success without the support of travel agents and supplier partners, said the execs. “Sunquest, Encore Cruises, ALBATours, Intair – these are all well-known brands. We want to earn your business back and you’re going to see how we’re going to do that over the next few months. TravelBrands is in the positive and this wouldn’t have been possible without your support. From the bottom of our hearts, we thank you,” said Frank DeMarinis. ment for TravelBrands. And don’t call it a brochure. “It’s the GoGuide. We don’t use the ‘b’ word anymore,” Miron joked. “And Sunquest is no longer a tour operator. It’s Canada’s travel company.” Agents will also see more of Sunquest’s Longer for Less program, and more of a focus on its Deal of the Week line-up, he said. “The Deal of the Week will be so value-driven that your clients won’t be able to say no.” TORONTO DEPARTURES . ONE WEEK . ALL INCLUSIVE CAYO COCO, CUBA TRAVELBRANDS is in the positive and this wouldn’t have been possible without your support. The Sunquest brand never really went away, but in recent years the company’s profile and profits had diminished. “Sunquest has had its share of difficulties and some people thought the company was beyond repair,” said Bryan Klompas, Sunquest’s Executive Vice-President. Now the red-logo company is back in the black. The company is once again profitable and on a strong The Airline Ticket Centre a A new ad campaign begins this week, he added. Instantly recognizable with its distinctive red cover, the new Sunquest GoGuide aims to inspire travellers, going beyond just product and price to include lengthy resort and destination descriptions, and high-impact visuals. It’s a great resource and selling tool for travel agencies, said Brad Miron, VicePresident, Marketing & Business Develop- PESTANA CAYO COCO ++++ JAN 13, 20 & 27 JUNIOR SUITE $ 595 +$315 Taxes FOR FULL SELECTION OF HOTELS, VISIT WWW.SUNWING.CA LIVE IT TO BELIEVE IT 7252172'(3$5785(6Ř21(:((.Ř$//,1&/86,9( Mazatlan, Mexico Riu Emerald Bay +++++ 2FHDQYLHZ5RRPŘ-DQ 795 $ + $392 taxes For full selection of hotels, visit SignatureVacations.com SM company November 20, 2014 TRAVELWEEK 3 topnews CONNAISSEZ-VOUS PROFESSION VOYAGES? Recevez notre version FRANCOPHONE par infolettre 2 fois par semaine. Avec la collaboration de notre journaliste de Montréal Ariane Cloutier, elle ajoute sa touche et par son style pour humaniser la nouvelle, elle vous inspire à travers ses articles sur différents sujets autant de l’industrie que des trucs de médias sociaux. Abonnez-vous dès aujourd’hui et profitez de tout ce que vous appréciez déjà de Travelweek mais avec Ariane et en français! ProfessionVoyages.com Groups are still big business for Sunquest and travellers need just eight passengers to qualify for group perks. For details e-mail [email protected]. Also launched last week, the Insider’s Agent Guide focuses on product from Sunquest, Holiday House, Intair Vacations and Fun Sun Vacations. It’s a modular program with 11 more Guides to come, with monthly distribution. For now the focus remains sun and sand, but Miron hinted that Sunquest has its sights set on the bigger picture. “Travel agents play a huge role in the decision-making process for their clients. And with our road map for the next 36 months, that will include destinations anywhere in the world.” ALBATours, meanwhile, has undergone big changes in recent months as well, with an expanded line-up that will include Ireland, Portugal, Greece, Turkey and Israel. Known for its Italy program, ALBA needed more year-round product to be sustainable, said Firdosh Bulsara, VicePresident, Commercial. In Italy, ALBA has added Sicily and Sardinia and brought in flexible shortstay options so clients can combine the modules into longer itineraries. In total ALBA now offers flights to 19 destinations in Italy. ALBA’s new 72-page dedicated Cruise Collection 2015 brochure is also on its way, with sailings in Europe, the Med and across the Atlantic with MSC Cruises. A 2015 Southern Hemisphere brochure, also ready to go, includes Ecuador and the Galapagos, Peru, Argentina, Brazil and South Africa. ALBA has an introductory commission offer worth 13%, valid until the end of March. 4 TRAVELWEEK November 20, 2014 TravelBrands has become a very integrated company, said DeMarinis. “The only way we can be successful is by being different,” he said. “We need to stay one step ahead, and we need to provide travel agents with the information they need. We’re going to be different that way. The wholesaler of the past is not going to be the wholesaler of the future. We are the ones that want to grow with you.” PROFESSION VOYAGES Editor Patrick Dineen, Ext. 132, [email protected] Managing Editor Kathryn Folliott, Ext. 128, [email protected] Associate Editor Cindy Sosroutomo, Ext. 130, [email protected] French Journalist for Profession Voyages Ariane Cloutier, 450-531-6193, [email protected] Graphic Designer Jonathan Carmichael, Ext. 126, [email protected] Web Application Developer Antonio Carito, Ext. 134, [email protected] Club Med enriches its rewards program for agents MONTREAL — Club Med’s rewards program includes up to 15% commission on all-inclusive stays at all Club Med properties worldwide in addition to commissions on flights and additional services booked before departure. The program also contains several other benefits to the travel agents. Travel agents always have the possibility to educate themselves about the Club Med product. In addition to training materials and complete resort sheets available on the dedicated website clubmedagents.ca, Business Development Managers regularly organize training sessions in travel agencies. But also and above all, they accompany several familiarization trips, organized each year. And in 2015, Club Med plans to increase significantly the numbers of FAMs. Throughout the year, Club Med organizes its brochure launch in September or October and schedules other VIP events that travel professionals might be attending to discover the latest product enhancements and Web Graphic Designer & Online Strategist Michael Smith, Ext. 125, [email protected] Business Development Manager Sue Winiecki, Ext. 127, [email protected] Business Development Manager Annie Cicvaric, Ext. 131, [email protected] Director, Product Development Toni DeFino, Ext. 136, tdefi[email protected] Director, Digital Strategy & Senior Staff Writer Devin Kinasz, Ext. 123, [email protected] Circulation Denys Cruz, [email protected] Accounting Marie Mercado, Ext. 121, [email protected] ENVOY Glen Harwood, Ext. 133, [email protected] Group Publisher Gerald Kinasz, [email protected] Printed by Web Offset Pickering, ON L1W 3J9 Subscription Rates (per year): Canada: $85 Canadian + $4.25 GST per year United States & International: $100 US per year Contents copyrighted 2014 by Concepts Travel Media Ltd. Reproduction in whole or in part by any means without expressed written permission of the publisher is prohibited. We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage. 122 Parliament Street, Toronto, Ontario, Canada M5A 2Y8 Tel: 416.365.1500, Fax: 416.365.1504 Toll-free: 1.855.392.8820 www.travelweek.ca | www.envoynetworks.ca Experience the Difference™ LIVE IT TO BELIEVE IT EXCLUSIVE TO SUNWING For all guests at no extra cost: -#"#, &&#!$"- ## #'%&&'%# &.*'*"-#'%"&-#''#* &%)-'% &'"-%&'%("!#)&-&'&-&$&*'!&'#,& UPGRADE to Elite Plus Service bookable online for only $40 each way!: '(%&# !$"%)+'% %##!&'&-)" &' & '#" - +'% - %#%', " " #%"-%#%'," " SWIM-UP ROOMS topnews ® SANDALS GRANDE ST. LUCIAN SPA & BEACH RESORT is described as the “closest vacation to a picture-perfect postcard.” Set on its own spectacular peninsula with mesmerizing sea views on both sides, Saint Lucia’s Leading Resort includes every luxury from five pools † to unlimited golf and scuba diving.* Enjoy eight restaurants and six bars serving premium brand liquors. Exotic Swim-up Lagoon Rooms let you float up from a pool to the steps of your private patio. Exclusive exchange privileges give you access to two other Sandals Resorts nearby including 15 additional restaurants. Discover the best of Saint Lucia—always included, always unlimited. Only at Sandals. ® Love Is All You Need Call 1-800-SANDALS or visit sandals.com †Golf available at nearby Sandals La Toc Golf Club. Complimentary transfers included. Caddies mandatory, but not included. *Scuba diving included for certified divers. PADI ® dive courses and night dives are additional. Sandals is a registered trademark. Unique Vacations, Inc. is the affiliate of the worldwide representative of Sandals Resorts. 6 TRAVELWEEK November 20, 2014 be up-to-date regarding Club Med’s news. In addition, the Free Nights Program rewards each sale made by the agency. In brief, for every amount of $6,000 sold in stays and services for clients who travelled during the Nov. 1, 2013 to Oct. 31, 2014 reference period, the agency earns one free night. Thus, for a free one-week stay, the travel agency must have sold $42,000 of Club Med stays and services during the previous fiscal year. When arriving at the resort, travel partners will enjoy a VIP welcome and dedicated privileges, reductions on additional services, free WiFi and late check-out. The dedicated website clubmed agents.ca gives travel agents access to information in order to promote any destination: customizable e-mail, resort sheet, pictures, product presentation. Club Med will soon launch the Club Med challenges whereby travel agents will get a chance to win free nights or other rewards. “Travel agencies are key business partners for Club Med. In 2015, we are enriching our rewards program, already very complete, and it is important for the sales team to make sure all the benefits are known. But also, and above all, that the travel partners live the unique Club Med experience.” said Jacinda Lowry, National Sales Director. There are six levels of the Travel Agencies Rewards Program, determined by the gross sales (BV) with Club Med (for clients who travelled during the Nov. 1 and Oct. 31 reference period of last year) over a 12-month period. Each category benefits from a specific commission rate and rewards. For instance, agencies that have sold more than $100,000 between Nov. 1, 2013 and Oct. 31, 2014 will earn 15% commission as well as additional advantages. Club Med, pioneer of the all-inclusive vacation, offers a selection of more than 65 all-inclusive resorts worldwide. Go to clubmedagents.ca and facebook.com/agents.clubmed to find out more. Sunquest’s ‘Sandals Save-A-Bundle Event’ offers up to $1,500 in bonus inclusions TORONTO — Effective immediately, Sunquest is launching a special ‘Sandals Save-A-Bundle Event’ that rewards agents and customers alike with bonus inclusions and added incentives. Valid on all new Sandals, Beaches and Grand Pineapple Resorts package bookings made between Nov. 13 and Dec. 10 for travel any time, out of any gateway, and to any resort, this promotion includes: O A US$100 excursion credit per couple with Island Routes Caribbean Adventures – the official excursion provider for Sandals, Beaches and Grand Pineapple resorts – for customers to use during their vacation; O A Sunquest air credit of up to $400 per couple; O A Sandals air credit of up to $1,000 per couple; and O 10x bonus Loyalty Points – a value of more than $50 – on every booking. These special offers are in addition to Sunquest’s relaxed payment policy on all Sandals, Beaches and Grand Pineapple bookings, where a $300 per person deposit is due at time of booking and full payment is only due 45 days before departure. Visit SunquestAgent.ca for more information. Sunwing Vacations to launch nonstop flights to Cartagena from Toronto TORONTO — Sunwing Vacations is launching a new route from Toronto Pearson International Airport to Cartagena, Colombia Jan. 7, 2015. Sunwing Airlines will be the only carrier offering a direct connection from the city to arguably Colombia’s most important cultural and historical centre this winter. Chief Operating Officer for the Sunwing Travel Group Andrew Dawson said Come & Experience the Club Diamond Difference Sunshine Sale in Mexico & The Caribbean! Grand Bahia Principe Jamaica Save up to 15% * Prices include: Hotel accommodation and roundtrip flight Accommodation in a Club Diamond Junior Suite - (AI) at the 5-star Grand Bahia Principe Tulum, along with roundtrip airfare to Cancun 7-NIGHT STAY DEPARTING CALGARY 1629 $ CDN p.p. Jan 13/15 Taxes add $122. Flight with WestJet 7-NIGHT STAY DEPARTING SASKATOON 1689 $ CDN p.p. Jan 13/15 Taxes add $112. Flight with WestJet Accommodation in a Club Diamond Junior Suite - (AI) at the 5-star Grand Bahia Principe Jamaica, along with roundtrip airfare to Jamaica 7-NIGHT STAY DEPARTING OTTAWA 1729 $ CDN p.p. Feb 8/15 Taxes add $122. Flight with WestJet 7-NIGHT STAY DEPARTING HALIFAX 1839 $ CDN p.p. Feb 8/15 Taxes add $175. Flight with WestJet Club Diamond Added Features: • Rooms close to the Beach • Private check-in • Private lounge • Exclusive Restaurants* And So Much More! For more information, visit holidayhouseagent.ca or funsunagent.ca Holiday House and FunSun Vacations are wholly-owned divisions of TravelBrands Inc. 5450 Explorer Dr. Suite 300 Mississauga ON, L4W 5N1, Ont. Reg: 50012702. B.C. Reg: 3597. Que. Reg: 702734. Visit visit holidayhouseagent.ca or funsunagent.ca for full terms & conditions. [ PG33552 ] Dynamic pricing is per person based on double occupancy and is valid for travel on advertised dates. Prices and availability are subject to change without prior notification and were available on Nov 10/14. Black- out dates and restrictions apply. Surcharges may apply Hotel taxes are included in the dynamic pricing. Not included: transfers or car rental. Early booking bonus is valid on new bookings now- Nov 30/14 for travel Dec 23/14-Apr 30/15. Club Diamond Inclusions: Clients will receive a special Club Diamond Identification bracelet, in addition to the all-inclusive T inclusions clients will enjoy private check-in /out at private Club Diamond reception lobby, welcome drink upon arrival, welcome letter from the General Manager in you room upon arrival, VIP amenities, bath robes and slippers in your room for use during your stay, coffee maker and tea in your room restocked daily, beach towels in your room upon arrival, use of a private lounge for Club Diamond guests, free internet access in the Private lounge(15 minutes per room, per day), daily local news via Bahia Principe newsletter, one additional a la carte dinner per week, use of an EXCLUSIVE CLUB DIAMOND Restaurant for breakfast & Lunch, private pool (with child’s section) & bar for Club Diamond Guests. Club Diamond Gusts will receive 20% discount on spa service, complimentary in-room safe. topnews that “over recent years our customers have told us that they appreciate being able to explore more off the beaten track destinations. We have already responded to this by adding direct connections from both Toronto and Montreal to Playa Blanca, Panama and La Ceiba, Honduras and feel that Cartagena, Colombia perfectly complements this evolving product range.” Recognized by UNESCO for its wellpreserved historical centre – Cartagena boasts the continent’s most extensive military fortifications – the city is characterized by its Andalusian gardens, imposing battlements, opulent cathedral and colonial mansions. Set on a sheltered bay facing the Caribbean Sea, this natural harbour has much to offer tourists seeking a vacation at a different pace. In addition to cultural discoveries, sun worshippers can choose between the city’s volcanic black sand beaches and the white, sandy bays lapped by azure waters of the nearby island of Baru; reached via a short ferry ride. Sunwing customers will also be able to combine beach time with some memorable excursions. Off shore, the Rosario archipelago is a protected national park that offers excellent snorkelling and swimming together with explorations of unspoiled lagoons and mangroves that are a haven for local flora and fauna. Inland, options range from scaling El Totumo volcano for a restorative mud bath at the summit and hiking through the rainforest at Tayrona National Park in search of quetzals and howler monkeys. Sunwing Vacations will be offering a number of different accommodation options that will enable its clientele to soak up the colonial atmosphere and explore the area’s inviting coastline. Set on its own private beachfront, yet only a short drive from Cartagena’s colonial treasures, the Las Americas Resort and Spa is designed for families and offers a nine-pool complex, playground, water park and choice of three restaurants. Boasting sweeping Caribbean views, the Occidental Grand Cartagena offers an exclusive beachfront location, complimentary non-motorized watersports together with a pool, fitness complex and activity program. A week’s stay at either property from Jan. 7, 14 or 21, 2015 is available from $995 per person plus $390 taxes based on double occupancy of a hotel room on an all-inclusive basis. Return flights from Toronto are included. ALBATours unveils 2015 Europe & the Mediterranean brochure TORONTO — ALBATours’ 2015 Europe & the Mediterranean brochure features the return of its comprehensive Italy program, for which the brand is so well known, along with the introduction of touring options in Ireland, Portugal, Greece, Turkey and Israel. EARN COMMISSION ON FUEL AND SURCHARGES B O O K NOW 1-800-809-7777 SIREV | GALILEO | SABRE Canadian hospitality your clients know & love Flying millions of Canadians for 14 years & counting Give your clients confidence with a brand they know & trust @ C A NJ E T V A C A T I ONS 8 TRAVELWEEK November 20, 2014 Sign up today to enter the contest at WheelsUpNetwork.com r Registe in w o t w no y a t s t h g a 7-ni at Bahia Principe n San Jua topnews The first of a series of three new brochures for the brand – the other two being Cruise Collection 2015 and Southern Hemisphere 2015, which will be unveiled in the coming weeks – this year’s Europe & the Mediterranean brochure highlights a comprehensive overall program that offers everything from fully escorted tours and flexible short stays, to Greek island cruising, long stay holidays and various themed options, including a ‘Christian Europe’ tour that travels to spiritual sites in Portugal, Spain, France and Italy. In Italy, popular tours including the 10day ‘Artistic Italy’ tour, 11-day ‘Best of Italy’ tour and 15-day ‘Grand Tour of Italy’ tour are all back for 2015. There is also a new 10-day ‘Wine & Dine in Tuscany & Umbria’ tour that includes six guided wine tasting sessions and a cooking lesson as it travels through the cities and countryside of these two regions, as well as a new eight-day ‘Food Lover’s Tour of Sicily’. In Ireland, ALBATours is featuring three escorted tours that range in 10 TRAVELWEEK November 20, 2014 length from seven to 12 days and visit some of the Emerald Isle’s most memorable sites. While in Portugal, travellers can take advantage of a new long-stay program in the Algarve, or set out on ALBATours’ new 15-day tour of ‘Christian Europe’. ALBATours’ Greece program offers a selection of mainland coach tours and island-hopping cruises in partnership with Celestyal Cruises, and the Turkey program features three 12-day escorted tours. In Israel, there is an eight-day ‘Holyland Tour’ that explores Jerusalem, Bethlehem, the Dead Sea, Nazareth, Haifa and Tel Aviv, among other places; a nine-day ‘Historic Israel’ tour that starts in Tel Aviv and visits Haifa, Golan Heights, Nazareth, Jerusalem, the Dead Sea and more; a 13-day ‘Discover Israel’ tour that incorporates all of the above stops in addition to visits to Timna, Eilat or Petra, Mitzepe Ramon, Sde Boker and more; and finally, an eight-day ‘Bibleland of Israel’ tour that visits Jerusa- lem, Bethlehem, Beit Shean, Nazareth, Golan Heights, the Sea of Galilee, Acre, Haifa, Caesarea and Tel Aviv. Pricing featured in all three brochures have two options listed – air-inclusive, with flying aboard Alitalia, Air Canada rouge, EL AL and British Airways, and land-only. There are also early booking offers featured throughout the brochure, with savings of up to $560 per couple. Visit ALBAToursAgent.com for more information. MSC pays 18% on groups for 2015/2016 MSC Divina sailings MIAMI — As part of MSC’s True Partnerships Serving You initiative and as a holiday thank you, MSC Cruises is sweetening its existing Groups promotion and will pay 18% commission for all 2015/2016 Caribbean group bookings on MSC Divina. topnews All group blocks – staterooms of eight or more – for 2015/2016 Caribbean sailings on MSC Divina booked by Jan. 15 will receive the following: O 18% flat commission for all – new addition to existing group promo O Waiver of Good Faith Deposit until March 31, 2015 O Up to $100 Shipboard Credit per balcony stateroom O Tour conductors on the basis of one free for 13 full fare guests O Two Amenity Points to use toward the amenity of the travel agent’s choice, including cocktail parties, bonus commissions, marketing funds, etc. O Match of any competitor’s best group offer (must be equal itinerary and nights as MSC Divina). In addition, for any groups already booked, MSC will automatically increase commission on these groups to 18%. The offer is for sailings between Nov. 11, 2015 and April 9, 2016. According to Ken Muskat, Executive Vice President of Sales, PR & Guest Services, “travel agents are critical to our success at MSC Cruises. We greatly value our travel partners and work hard to make sure we’re making it as easy as possible for the trade community to work with us and get rewarded for their efforts. Increasing the commission paid on groups is one more way we are able to show our appreciation to the travel agents supporting us.” Travel agents looking for more info should visit: msccruisesgetforms.com/cms/ emails/14_NOV/groups18/groups18.html. CG Journeys launches 2015/2016 program to Eastern Europe, Russia TORONTO — CG Journeys, Canadian Gateway’s tour operator arm, has released its new 2015/2016 program to Eastern Europe and Russia with a new brochure. The product line-up includes Russian river cruising, rail tours covering Siberia and the legendary Silk Route, extensive coverage of Russia, and tours to Belarus, Ukraine, the Baltics, Central and Eastern Europe, Armenia, Georgia and Karelia. CG Journeys also offers shore excursions throughout Eastern Europe and the Balkans at very competitive prices. Passengers who purchase the shore excursion program in St. Petersburg enjoy private transfers and pick up directly from the pier and CG Journeys manages their visa requirements. In addition, CG Journeys offers VIP lounge access and priority check-in services at major airports in Russia. Currently agents can earn 15% commission on all 2015/2016 land product booked by Dec. 31, 2014. The tour operator continues to work in cooperation with the Embassy of the Russian Federation in Canada and the U.S. to provide entry visa services, and offers NOTICE – MEETING OF MEMBERS TAKE NOTICE THAT a Meeting of the Members of the Travel Industry Council of Ontario (“TICO”) will be held at 10:30 a.m. on Tuesday, December 16, 2014 at the Toronto Congress Centre, 650 Dixon Road, Toronto, Ontario for the purpose of: (a) considering and ratifying amendments to Articles 3, 5, 7, 10, 12, 14, 18 and 19 of TICO By-Law No. One (“By-law”), which were passed by the Board of Directors of the Corporation. The amendments to Articles 5 and 7 of the By-law involve a change to the board composition in light of the dissolution of the Canadian Institute of Travel Counsellors (“CITC”). The TICO Board is proposing that the CITC seat be eliminated and that an additional industry elected at large position be added to the Board. The third elected position would be open to an individual associated with either a Retail or Wholesale Registrant in good standing or with a Marketing Group of Registrants. The amendments to Articles 3, 5, 7, 10, 12, 14 and 18 of the By-law remove gender-specific pronouns and make the document gender-neutral. The changes to Article 19 of the By-law were made to update the document to refer to the most recent version of the Act and the Administrative Agreement, and to cite the Ministry currently responsible for the Act; and (b) transacting such other business as may properly come before the meeting. Only members in good standing are entitled to participate in and vote at the meeting. Members of the public are invited to attend. The deadline for providing written notice of any motions to be made at the Meeting of Members has now passed. Members who will not be attending the meeting are invited to submit written requests for proxies. A copy of the By-law Amendment Resolution is available on TICO’s website at www.tico.ca or may be obtained by calling (905) 624-6241 or 1-800-451-TICO. DATED at Mississauga this 11th day of November, 2014. On behalf of the Board of Directors Tracey McKiernan Secretary 2700 Matheson Blvd. East, Suite 402, West Tower, Mississauga, Ontario L4W 4V9 Tel: (905) 624-6241 Fax: (905) 624-8631 Toll-free: 1-888-451-TICO E-mail: [email protected] Website: www.tico.ca November 20, 2014 TRAVELWEEK 11 topnews agents visa support services including assistance with the completion of consulate application forms and visa processing. Canadian Gateway continues to work in partnership with Russian airline Transaero, which recently announced it will resume flights from Toronto to Moscow with weekly Friday departures commencing Dec. 19, 2014. The air consolidator also offers special fares on major airlines to Eastern Europe, with convenient connections to Russia and key beyond markets. To order the new brochure, contact [email protected]. A digital version is available for viewing at canadiangateway.com. Visa gift cards for agents when booking GLP Worldwide cruises TORONTO — GLP Worldwide Expedition Travel and Tours will be giving a $50 Visa gift card to agents who make a deposit on any GLP Worldwide 2015/16 cruise or land program from Nov. 15 to Dec. 23, 2014. “We wouldn’t be in business without the tremendous support from the agent community so this is a token of our appreciation,” says Alan Law, director of sales and marketing for GLP Worldwide Expedition Travel and Tours. “We value the business agents bring and the gift card promotion is a great way to show our thanks for their support and who doesn’t need a little extra during the holidays.” The $50 Visa Gift card is valid for new FIT bookings on all 2015/16 GLP Worldwide programs with deposits paid between Nov. 15 and Dec. 23, 2014. It is valid for bookings valued over Can$3,000 per person (excluding airfare, taxes, port charges and other surcharges). It cannot be combined with other specials and promotions and is not valid for group bookings. Gift cards will be mailed to agents once final payment is received. GLP Worldwide provides agents with Canadian dollar pricing in its brochures or on its comprehensive website. GLP Worldwide is a specialist in niche and small ship cruising and covers the world from the North Pole to Antarctica with a variety of culturally inspired journeys that suit all budgets and interests. They feature cruise and land packages in Asia, India, Africa, Antarctica, Greenland, Norway, Europe and the North Pole. GLP makes available to retail travel agencies a variety of Canadian dollar priced brochures at Envoy. Visit envoynetworks.ca to order. For large quantities, call 1-866-760-1987, visit glpworldwide.com or e-mail sales@ glpworldwide.com. GLP Worldwide represents the following cruise and land products: AmaWaterways, Fred. Olsen Cruises, Barging, Hurtigruten, Luftner Cruises, Variety Cruises and HapagLloyd. GLP also organizes many China, Continued on page 23 ... FREE Excursions Add some fun to your holiday! Cayo Coco Varadero FREE Beach Party FREE Cabaret Show Camaguey Havana FREE Rancho King Excursion FREE Tropicana Show Holguin Santiago de Cuba FREE Nautical Excursion FREE Nautical Excursion or FREE Baconao Lagoon Excursion – Newly available Please inquire for more details. AGENT ACCESS: www.holacaribeagent.ca t Amadeus t Sirev | CALL CENTER/RESERVATIONS: 905.882.9445 or 1.800.668.8178 Prices are in CAD, per person, based on double occupancy and subject to change without notice. Space is subject to availability at time of booking. Rates based on lowest room category offered. All departures are from Toronto on Cubana Airlines and Air Transat and taxes of $180 must be added to the published rates. All EBB’s mentioned will reflect in the published rate. Refer to our CSPDIVSFGPSGVMMUFSNTBOEDPOEJUJPOT)PMB4VO)PMJEBZTt8FTU#FBWFS$SFFL3E6OJU3JDINPOE)JMM-#$0OU3FH 12 TRAVELWEEK November 20, 2014 Europe Diocletian’s Palace in Split, Croatia Trafalgar’s new CostSaver itineraries showcase Croatia, Bosnia-Herzegovina by Vawn Himmelsbach Trafalgar has unveiled its CostSaver 2015 brochure featuring 37 value itineraries, plus four ‘City Breaks’ throughout Europe and Britain that include the services of an expert travel director. Trafalgar’s CostSaver guided vacations can save clients up to 30 per cent versus booking by themselves. Including all of the essentials, plus free time and flexibility, clients can experience the destination on their terms from as low as $118 per night. Guests will also enjoy daily breakfast and select dinners, and can explore recommended regional lunch spots on their own. “Incredible savings, quality hotels, included meals, included must-see sights plus free time and a name clients can trust is what travellers can expect from Trafalgar’s 2015 CostSaver program,” says Doug Patterson, president of Trafalgar Canada. “Agents can promote that our CostSaver trips are definite departures and range from a weeklong getaway to an immersive 28-day itinerary, so there is something to suit every client’s budget.” To celebrate the launch of the new brochure, Trafalgar is offering an early payment discount with savings of up to $1,186 per couple on 2015 CostSaver guided vacations when booked and paid for by Jan. 15, 2015. One of the company’s new itineraries takes clients to three UNESCO World Heritage Sites in two countries – both with an abundance of history, landscapes and coastlines. The 11-day ‘Croatia and Bosnia-Herzegovina’ trip begins in Zagreb, a medieval European city, where clients will go on a sightseeing tour with a local specialist to the Cathedral, Archbishop’s Palace, St. Mark’s Church and Opera House. Travelling south from Croatia into Bosnia and Herzegovina, clients will stay one night each in the capital city, Sarajevo — a city rich in religion and cultural history, often called the Jerusalem of Europe — and Mostar, famous for the Old Bridge, built by the Ottomans in the 16th century. Clients will then head to the Dalmation Coast to spend two nights in the medieval city of Dubrovnik, where they’ll visit the main sights and have free time to explore the city on their own. Heading north along the Adriatic Coast, clients will pass old fishing villages and new resorts before arriving in Split, where they’ll visit the Roman Emperor Diocletian’s Palace, Jupiter’s Temple and the Cathedral. Art lovers will enjoy an excursion to Trogir, a picturesque stone town that is a treasure trove of Renaissance and Baroque buildings and Romanesque churches. The journey ends with views of waterfalls and lakes at the forested National Park of Plitvice. Europe Your #1 choice to: Lisbon, Porto & Faro Car Rentals Ont. Reg# 1649491 Exclusive to Accord Tours 149 $ & NET – from p/week 1908-777 Bay St, Toronto, Ontario ;LS! >(;:! -(?! PUMV'HJJVYK[V\YZJVT ^^^HJJVYK[V\YZJVT Another new trip in the new brochure is ‘Wonders of Turkey,’ a 12-day trip that begins and ends in Istanbul. Clients will take in a full day of sightseeing in Istanbul with a local guide, visiting the Topkapi Palace Museum, Hippodrome and Blue Mosque. A visit to the world’s oldest, largest Grand Bazaar is also on the agenda, where clients can explore more than 3,000 shops that cover 60 streets. In Ankara, clients will visit the Museum of Anatolian Civilizations and Ataturk’s Mausoleum before making their way to Cappadocia, where they’ll visit the underground city of Sarhatli, the Pasabagi and the Red Valley. Travelling south and then back north, clients will spend one night each in Konya, Pamukkale, Izmir and Canakkale, visiting the unique cotton castles formed by mineral springs, St. Mary’s stone cottage and the wooden horse in Troy along the way. Trafalgar’s City Breaks allow clients to choose the place, set the time and set the pace — while benefitting from the company’s group rates. Clients can take in London, with its regal pomp and ceremony, Shake- E s ca p e t h e O r d i n a r y. Va c at i o n s Reimagined. speare’s Stratford-upon-Avon and Bath’s 2,000-year history. Or, they can experience Paris, with its boulevards and nightlife. Four City Breaks featured in the new brochure include ‘London Week,’ ‘Paris Week,’ ‘London & Paris,’ and ‘London, Paris & Rome.’ In ‘London & Paris,’ the “capital of cool meets the capital of romance” on this twin-city break, where clients travel by Eurostar and are taken around London and walked down the ChampsÉlysées in Paris with local guides. And in ‘London, Paris & Rome,” clients spend three nights in each of Europe’s most famous capitals. trafalgar.com Clients take in Yuletide delights with Insight during holiday season The lead up to Christmas in traditional German towns and the snow-frosted Alps is the stuff of storybooks — twinkling markets stacked with Yuletide delights, towering Christmas trees and bobble-hatted children. Clients can experience the Christkindlmarkts in Switzerland, France, Austria and Germany this coming holiday season with Insight Vacations on the 10-day ‘Alpine Christmas Markets’ escorted journey. On the tour, clients will meet a market stallholder at the Christkindlmarkt in Munich to taste fragrant Bavarian Lebkuchen. After a guided walk to Mozart’s family house, clients will be whisked up the mountains in Innsbruck for a highlight dinner. As clients move on to the Black Forest and Strasbourg, they can take in the scenery and fresh air on a horsedrawn carriage ride with a hot cup of Glühwein in hand. In Strasbourg, they’ll experience festive sounds and smells on a visit to the oldest — and one of the largest — Christmas markets in all of France. The tour ends in Zürich, with Europe’s biggest indoor Christmas extravaganza in the main railway station, which features more than 160 wooden chalets and a three- INSIGHT VACATIONS 2014/15 Europe featuring: BEST OF SPAIN & PORTUGAL n$!93s&ROM$3450 - $3650004WIN3HARE* – A perfect exploration of the Iberian Peninsula that will surprise and amaze you! PORTO, PORTUGAL Traditional wine transportation boats 14 TRAVELWEEK November 20, 2014 TERMS: *Price shown is land only and based on the 2014-15 Europe Autumn Winter Spring brochure, Nov.-Apr. departures. A deposit of $200 per person is required within 3 days of booking and full payment is required as per designated date. Call 1-800-387-8490 for full details. Europe’s magic without summer’s price tag From festive markets to spring flowers and fall colours, enjoy Europe at its most crowd-free. You’re clients can enjoy the iconic sights, handpicked hotels and unique Insider Experiences. And outside summer they’ll get great savings. These are just 3 of our 35 autumn, winter and spring itineraries. Travel from Christmas Markets of Austria, Germany and Switzerland 9 days From $1,885 pp* twin share Catch the sights and festivities in five magical cities. The scent of ginger, warming gluhwein, traditional toys and crafted decorations make an unforgettable winter experience. $137 PER DAY** Spanish Wonder 10 days From $1,999 pp* twin share The nation’s story unfolds via Madrid, Seville and Barcelona while we help you savour the specialities of each region. Best of Italy 14 days From $3150 pp* twin share Legendary art, cuisine, cities and landscapes await – with the rare chance to meet locals like the craftsmen of Sorrento. Terms & Conditions: Advertised prices are land only, twin share and based on the following departures - Christmas Markets of Austria, Germany & Switzerland - Dec 6 – 10, 2014; Spanish Wonder – Dec 5, 2014, Jan 2 & Feb 13, 2015; Jan 2, 9 & Feb 6, 2015. A $200 deposit is due within 3 days of booking. Full payment due 45 days prior to departure. Subject to availability and change at any time, prices correct at time of printing. For other dates and rates, see www.trafalgar.com. **Based on Taste of Britain, departing Dec 19, 2014 – Apr 3, 2015. TICO # 1583987W. 33 Kern Rd, Toronto ON M3B 1S9 Contact your Sales Manager, call 1800-387-2680 or visit www.trafalgar.com Europe UIA offers more travel opportunities in Europe over winter season storey Christmas tree dripping with Swarovski crystals. On ‘Amazing Spain & Portugal,’ Insight clients can experience the culture, art and landscapes of these two countries, from the cobbled streets of Toledo to the arabesque Alhambra and Manueline Lisbon. This 10-day Regional Journey starts and ends in Madrid, Spain’s vibrant capital. Clients will learn the ropes from a master craftsman in a Damascene workshop, an ancient craft handed down by the Moors. Clients will visit the Alhambra Palace and, in Seville, a local expert will take them through the Santa Cruz Quarter to see the 15th century ca- 16 TRAVELWEEK November 20, 2014 thedral bell tower and final resting place of Christopher Columbus. They will then enjoy the flavours of Andalucia on a Signature Evening with a Flamenco show over a dinner of local specialties. En route to Lisbon, clients will stop in Jabugo where black Iberian pigs are bred for the famous Jamon Iberico. Here, they will learn about the history and curing process, and partake in an expert tasting. In Lisbon, clients will visit the Belem Quarter to see the Belem Tower and the Cathedral of Jeronimo’s Monastery. Insight guests will also stop to visit Fatima, the most celebrated place of pilgrimage in Portugal. insightvacations.com Ukraine International Airlines is working closely with major international carriers during its winter 2014/2015 schedule and is offering passengers more travel opportunities when flying with UIA and partner airlines. Starting this month, UIA now has valid code-share agreements with Air France, KLM, Austrian Airlines, Iberia, SN Brussels, S7, Turkish Airlines, TAP Portugal, Air Baltic, Air Moldova, Belavia, AZAL and Dniproavia. With its network of partner flights, UIA passengers can quickly reach Nice, Marseille and Lyon (via Paris), Birmingham, Edinburgh and Manchester (via Amsterdam), and Lisbon, Porto, Faro and Funchal (via Geneva, Rome, Brussels and other European cities). UIA, through its partner network, also offer passengers the ability to easily reach Belarus and Latvia by using its non-stop code-share service. For those wishing to spend Christmas and New Year’s in the Carpathian Mountains, there are non-stop flights available. And for those who plan to hit the slopes in Europe this winter, UIA is offering a 10% discount on transfers from the Munich Airport to Austria’s top ski resorts. The shuttle service is provided by Four Seasons Travel and SMS Airport Transfer. “UIA aspires to offer its passengers the largest variety of travel opportunities,” says Evgeniya Satska, UIA’s corporate press secretary. “Not only are we constantly expanding our own network of domestic and international flights, we are also working on building and strengthening partner ties with the leading carriers. We offer passengers competitive ticket fares comparable with the rates of low-cost carriers that technically cannot build partner ties. flyuia.com Latin America Club Med Yucatan Club Med Yucatan in Cancun officially opens family-friendly Aguamarina by Waheeda Harris CANCUN — Forty years ago, Club Med Yucatan was an early adopter in the industry, building a resort on the tip of the peninsula in the yet-unknown tourist destination of Cancun. When it opened in 1974, the view was an endless stretch of white sand and blue sea, with not a building in sight. In 2014, Club Med is still here and recently opened its newest family suites building, Aguamarina, and invited media and travel industry vets from North America, Europe and Latin America to celebrate the expansion. Club Med’s official opening launched with a nod to Mexico’s indigenous peoples. Traditionally dressed in animal skins and feathers, the Mayan locals made offerings to the gods and provided a cultural accent to the ribbon cutting, by Club Med chairman and CEO Henri Giscard D’Estaing and vice-president of Latin America Janyck Daudet. “This is the perfect example of the all-inclusive family offering from Club Med,” said Xavier Mufraggi, CEO of Club Med North America. Aguamarina is a colourful threestorey building overlooking the property’s quiet third beach. And with its own concierge, it offers many options for guests inhabiting these “luxe but easy to live” suites, according to interior designer Marc Hertrich, who with his partner Nicolas Adnet from Studio MHNA created the design concept for this Mexican property as well as other Club Med properties in Bali, Phuket, Valmorel and Ixtapa. For those who want to get active, there’s a playground for the younger set and several tennis courts, as well as sailboats and kayaks for all ages mere steps from Aguamarina. Las Cazuelas is an elegant buffet restaurant focusing on Mexican cuisine and in the evening features a lively bar. For guests wanting to access the other restaurants, beaches or activities, there is a regular shuttle from Aguamarina to the main reception, or guests can easily walk the paths, usually with many sightings of iguanas. Carolyne Doyon, vice-president of Club Med Canada, said Club Med is well known in Canada. “We’ve had an office in Canada since 1978 and Canadian travellers have had a long love affair with Club Med,” she said, adding that since 2004 the upscale strategy of Club Med has continued to attract repeat and new travellers to the brand’s numerous resorts. So far in 2014, 65% of Canadians travelling to Club Med properties are families, and TripAdvisor lists this property as the No. 1 Mexican resort for families in 2014. “The increase in multigenerational travel and family reunions has made Club Med an appealing choice, and Latin America &+,/($5*(17,1$%5$=,/ 6287+$0(5,&$1+,*+/,*+76GD\V Air from Toronto to Santiago on LAN, 10 nts accommodation, transfers, city tours in Santiago, Buenos Aires and Rio, Iguassu Falls visit, breakfast daily. Request our Travel Planner Call 888 469 2955 or visit www.goway.com *Per person, twin. Subject to availability. Book by 1Dec’14. Price based on 2014 departure. Taxes included. Trip code: 237709. TICO#1543989. 3284 Yonge Street, Toronto, ON. with many travellers focused on active options during their holidays, Club Med provides the options,” said Doyon. At Club Med Yucatan, there are endless options to be active such as sailing, snorkelling, water skiing, kayaking, tennis and even trapeze, as well as options for the younger set with a new Petit Club Med. “All-inclusive isn’t just about value for money, it’s also about convenience,” added Mufraggi. The Aguamarina rooms include 30 family club suites (50 square metres) and 30 family deluxe suites (63 square metres), all showcasing the designers’ penchant for saturated colours in red, pink, blue, turquoise and purple. The idea was to make these rooms feel like a home away from home. And all rooms have an ocean view, with either a balcony or ground-floor access to the beach. All textiles and furnishings in the suites were sourced from Mexican artisans and craftsmen, and give the rooms a modern feel, thanks to the dark wood furniture and oversized ceramic tile floors, easily able to withstand the demands of family travel. Two unique design styles are a fun inclusion in the rooms: two gold Xs on the wall, which appear like stitches to connect wall colours, or kisses. Considering Club Med’s French heritage, it seems Club Med Yucatan is hoping to welcome as many guests as possible, offering kisses of welcome to Cancun. Oasis helps agents maximize earnings, sell more Mexico ECUADOR EXPOSED QUITO • OTAVALO • PUNTA AHUANO • RIOBAMBA • CUENCA • GUAYAQUIL FROM N 10 DAYS N25 MEALS N3+ & 4 + HOTELS N GUARANTEED DEPARTURES JAN 8, FEB 12, MARCH 12, APR 12, MAY 10, JUNE 18, JULY 16, AUG 13, SEP 13, OCT 22, 2015 2079 $ transatdiscoveries.com *LAND ONLY 1-800-363-6339 *Price shown is per person, based on double occupancy for departure on January 8, 2015 including the $210 rebate (book before December 20, 2014 of $150 and the Cash Discount of $60). Price does not include taxes and fees, and is subject to availability at the time of making new PUKP]PK\HSIVVRPUNZ7YPJLPUJS\KLZ!KVTLZ[PJÅPNO[Z[YHUZMLYZHJJVTTVKH[PVUZPNO[ZLLPUNHUK select meals as noted in the tour itinerary. For complete description visit transatdiscoveries.com. Transat Discoveries is a division of Transat Tours Canada Inc., and is registered as a travel wholesaler 65 ^P[OVѝJLZSVJH[LKH[ ;OL>LZ[4HSS:\P[L,[VIPJVRL65 4 *2 18 TRAVELWEEK November 20, 2014 by Vawn Himmelsbach Oasis Hotels & Resorts, an all-inclusive vacation resort chain in Cancun and Tulum, recently launched a new Travel Agent Gateway designed with Canadian agents in mind: oasisconnect.ca. The portal, oasisconnect.ca, is designed to help agents sell more Mexico, while boosting commissions and building customer loyalty. “We’re even offering Canadian agents a chance to win a 60-inch HDTV, just by going to oasisconnect.ca, registering for website access by completing the online registration form, and accepting the official sweepstakes rules,” says Oasis spokesman Enrique Klein. The drawing will take place Jan. 15, 2015. “Our goal now is to make it easy for agents in Canada to continue booking Oasis resorts through our exclusive partner Sunwing Vacations, to get them all the latest information on all of the properties, and to make sure they feel great about selling our new and improved Oasis experience.” Oasis has spent $100 million on renovations, including numerous upgrades, refurbishments, new food and beverage options, and enhancements to develop distinct personalities for each resort. Every Oasis resort offers the traditional all-inclusive experience, but with expanded dining options, from buffetstyle meals to convenient, casual bites, poolside treats and top-tier cuisine. “Oasis is easier to sell than ever,” says Klein. “For clients looking for non-stop entertainment we’ve added the wow factor to our resorts, with Vegas-style productions, a burlesque club, Coyote lounge with live bands, resident DJs on the beach and more. Oasis also knows what families want, like kids’ clubs, child-friendly facilities and playgrounds, and pools designed with family fun in mind. There’s even a pirate cruise included in the family resort experience.” Agents can take an online training program to become a certified Oasis Specialist. “The more agents learn about Oasis Hotels & Resorts, the more they will earn,” says Klein. The portal offers an array of marketing resources that showcase Cancun and the Oasis experience, including customizable ads, flyers and templates that can be downloaded and printed or emailed to clients. “We’re so committed to our Canadian agent partners, we’ve added a sup- TRAVEL AGENT GATEWAY ARE U READY TO E NTE R Sell More Mexico! TO WIN " 5 6 * V HDT Register now at OasisConnect.ca ect.ca the new online agent portal from Oasis Hotels & Resorts and maximize your earnings. Here’s a sneak preview: w: WAYS TO EARN 30 per booking Earn up to $ paid directly from Oasis. This is in addition to commission earned from Sunwing Vacations. CONSUMER OFFERS EARLY BOOKING BONUS Book clients early with Sunwing Vacations and your clients receive significant savings! GROUP INCENTIVES GREAT FOR GROUPS 11TH PAX FREE for group bookings of 10 pax or more with Sunwing Vacations. ONLINE TRAINING Complete our online training at your convenience and become an Oasis Specialist. The more you learn, the more you earn. MARKETING RESOURCES Boost your selling power: download or create your own cobranded Oasis flyers and ads using our extensive image library and logos; share e-brochures and resort videos AND MUCH MORE! %/%0ƫ333ċ/%/+**!0ċƫđƫFor information: 855-270-2111 or email: [email protected] *Register on www.OasisConnect.ca to enter to win a 65” HDTV. Drawing 1/15/2015. See website for details. 7DLORUPDGH7RXUV ;\YUPUNKYLHTZPU[VYLHSP[`MVYV]LY`LHYZ :WLJPHSPaPUNPUS\_\Y`[YH]LS[V3H[PU(TLYPJH ;HPSVYTHKL[V\YZ[V`V\YJSPLU[»ZL_HJ[ZWLJPÄJH[PVUZ 7LYZVUHSPaLKZLY]PJLMYVTV\YL_WLY[[YH]LSWSHUULYZ 3\_\Y`OPNOX\HSP[`OV[LSZN\PKLZWYP]H[L[YHUZMLYZHUK[V\YZ 7YLHUKWVZ[JY\PZLZNYV\WZHK]LU[\YL[YH]LSHPYVUS` *VU[HJ[V\Y:WLJPHSPZ[Z;VKH` port desk that includes a dedicated call centre to support agents and bring the ‘human factor’ back into the equation,” says Klein. After 25 years in partnership with travel agents, Oasis Hotels & Resorts offers a collection of eight resorts. oasisconnect.ca CanJet Vacations to pay commission on surcharges CanJet Vacations is gearing up for its first flights to Cuba and the Dominican Republic beginning Dec. 18, just in time for the holidays. And the tour operator will be paying commission to travel agents on the fuel surcharge and currency surcharge portion of the price. Sales have been ramping up for the tour operator’s programs, says John Kirk, vice-president of sales and marketing. “We are seeing phenomenal support from our distribution partners as more agreements are signed and agents are seeing they earn more with us.” Kirk said the tour operator currently has a broad selection of four- and five-star properties throughout Cuba and the Dominican Republic. “We have great relationships with these hotels and have good allotments and rooms available for the winter season,” he said. All packages feature flights from Toronto with CanJet Airlines Boeing 737800 aircraft, serving complimentary champagne, hot meal service, bar service and in-flight entertainment with complimentary headsets. Agents can also upgrade their clients to CanJet Select and receive priority check-in, complimentary seat selection, priority baggage handling and additional baggage allowance of up to 10 kilograms per segment. CanJet Select guests also receive a Comfort Kit southbound and complimentary wine and alcoholic beverages during bar service. CanJet Vacations is available in SIREV, Sabre Vacations and Galileo. canjetvacations.com Sunwing offers up adventure for couples saying ‘I do’ in Jamaica One of Sunwing’s top hotspots for destination weddings and romantic honeymoons, Jamaica has a well-deserved reputation for the variety of activities that can be enjoyed by couples celebrating ‘I do.’ New for this winter season, couples and newlyweds can combine a mini- cruise and beach vacation with the introduction of the Paradise Ferry that will connect three of the island’s main tourism hubs, Ocho Rios, Montego Bay and Negril. The ferry service provides a hassle-free way to see more of Jamaica and also offers up views of some of the island’s most inimitable coastlines. Lovers can scale the waterfall at Dunn’s River Falls and say their ‘I do’s,’ tube the white rapids at White River for a honeymoon thrill, savour the island’s legendary reggae culture with a visit to Bob Marley’s hometown at Nine Mile village and learn more about Jamaica’s rich heritage by touring one of the island’s many historic sugar plantations. Or for a true adrenaline rush, couples can go skydiving in Boscobel, situated by Jamaica’s north coast reefs — also a haven for snorkellers. For those inspired to tie the knot against a backdrop of some of the Caribbean’s best scenery, the Royalton White Sands in Montego Bay offers allin luxury weddings with a range of free wedding packages. Both honeymooners and couples in search of a tropical wedding will be catered to at the all-inclusive Grand Lido Negril Resort and Spa. This adultsonly property boasts secluded intimate spaces and tranquil lagoons. sunwing.ca Tropical rhythms, breathtaking EHDFKHVDQGWUXHLVODQGŶDYRXU" Absolutely! NH[L^H`ZPU[LYUH[PVUHSJVT TORONTO DEPARTURES 21(:((.Ř$//,1&/86,9( Runaway Bay, Jamaica Club Ambiance +++ Hotel Room Jan 02, 09, 16, 23 & 30 695 $ + $425 taxes For full selection of hotels, YLVLWSignatureVacations.com 20 TRAVELWEEK November 20, 2014 ;0*6 >LY[OLPT*V\Y[ 9PJOTVUK/PSS65 Latin America Wellness Travel Garhwal Himalayas, India Exorcise excesses of the festive season with Travelpack’s wellness packages by Vawn Himmelsbach Travelpack has introduced a range of wellness and spa packages in India, called Wellness India, which offer customers customized treatments to leave them refreshed and re-energized — a perfect way to exorcise the excesses of the festive season. These are available as standalone packages or can be combined with a range of other touring options in India and Nepal. India is known as the land of spiritual wellness and is a well-developed destination for spa tourism. Customers can rejuvenate body and mind as they take in the scenery of the Himalayas or listen to the gently lapping waves of the Indian Ocean. A professional team helps to ensure that clients achieve and maintain a sense of wellbeing throughout their trip. Clients can relax in a Himalayan retreat and rediscover their inner mind, body and soul with the company’s Ananda package. This luxury spa targets the client’s personal goals with its motto of ‘Swastha Jeevan Sandhya,” which translates as “healthy lifestyle approach with assistance.” Travelpack also offers a variety of destinations that promote health and wellness, including Oberoi Wildflower Hall, Mashobra and the Moksha Himalaya Spa & Resort. The Moksha Himalaya Spa & Resort is situated in the Shivalik mountain range amidst tall pine trees beside the Kaushalya river. The resort offers a unique arrival experience by Swiss gondola, which takes clients across the valley over the river in eight minutes to experience luxury in the lap of nature. For the yogi, nothing beats Travelpack’s Yoga Tour from Delhi to Haridwar, where clients are taken through various yoga teachings under the guidance of a trained yoga instructor. The program offers a beginner’s course, as well as a more in-depth course for those with more experience. Coming soon, Travelpack will also be offering wellness and spa vacations in Panama and Costa Rica. travelpack.ca ATOURZ travellers escape winter for wellness and warmth in Slovenia Snowbirds might ditch their usual winter getaway to take a luxury wellness tour in Slovenia, a new place in the Old World to escape the rigours of winter. ‘Winter Rejuvenation – the Slovenian Way’ is a seven-day spa vacation from ATOURZ that offers something a little bit different. “Slovenia is one of the greenest destinations you will find,” says Elena Prountzopoulos, head of tour operations at Wellness Travel SPECIALISTS IN FULLY CUSTOMIZED ITINERARIES ATOURZ. “From the capital city of Ljubljana, which has already been named European Green Capital for 2016, to the country’s focus on fitness, accessibility and wellness, travellers will find that Slovenia is the perfect place to restore wellness and rejuvenate health.” Once clients arrive at the Ljubljana Airport, they will be transported by private car to the Wellness Hotel Sotelia. The Hotel Sotelia is located within the Terme Olimia Spa Resort, which overlooks the Sotla Valley and offers a relaxing atmosphere with an innovative wellness program. Travellers will embark on a journey of wellness and relaxation with days at leisure to enjoy the facilities at the Spa Resort. Thermal pools, saunas, a fitness studio, water aerobics and other fitness programs (such as gymnastics) are available during their stay. The Spa Resort includes both indoor and outdoor pools for swimming and relaxation. A day trip for sightseeing is included; clients may choose a trip to either Olimje or Rogaška Slatina. Priced from $1,449 per person, double occupancy, ‘Winter Rejuvenation – the Slovenian Way’ includes six nights’ accommodation, ‘half board,’ daily fresh fruit in the room, one dinner, transportation to and from the airport, entrance fees and activities as per itin- Wellness & Spa Holidays with TM atourz.ca 877 728 6870 grecianholidays.com 800 268 6786 erary, hotel taxes and private services with local English-speaking guides. atourz.ca ‘Sole to Soul’ retreat helps clients hit the refresh button Spring Creek Ranch, a mountain retreat in Jackson Hole, Wyo., is offering a ‘Sole to Soul’ spiritual retreat weekend with the dynamic mother-daughter duo, Carol and Ariel Mann. Throughout the weekend, guests will rejuvenate their minds, bodies, and souls through participation in multiple spiritual readings with Carol, a Harvardtrained educator and life coach, and yoga sessions with Ariel, a three-time recipient of Jackson Hole’s best yoga instructor award. Guests can also enjoy discounts on massages, cranial sacral and reiki treatments at Spring Creek Ranch’s Wilderness Adventure Spa, and are encouraged to partake in other unique experiences during their free time, such as wildlife safaris and stargazing outings. The retreat takes place Feb. 26 to March 1, 2015, and costs US$1,410 per person based on double occupancy ($1,655 single occupancy). AFRICA Luxury Resort Retreat INDIA Himalayan Retreat 1866 352 5866 22 TRAVELWEEK November 20, 2014 The package includes three nights lodging in a deluxe hotel room; daily breakfast at The Granary, private three-course dinner and orientation on the first night; two three-course dinners at The Granary; six spiritual workshops with Carol Mann; and seven yoga sessions with Ariel Mann. springcreekranch.com Clients get the ‘Wild’ experience in Oregon The Resort at The Mountain, located at the base of Mount Hood in Welches, Ore., is offering guests a chance at a ‘Wild’ transformative journey through a portion of the Pacific Crest Trail. The ‘Wild About Mt. Hood’ package allows guests to get in touch with nature just as Cheryl Strayed did in her memoir ‘Wild: From Lost to Found on the Pacific Crest Trail’ and the upcoming film ‘Wild’ with Reese Witherspoon. Guests who purchase the package will work with the nature concierge to create a self-guided Pacific Coast Trail hike to fit their individual experience level. Then, guests can rest their weary muscles with a Mountain Spirit massage, a Swedishstyle massage for ultimate relaxation, at The Spa at The Resort — plus savour a cocktail at Altitude Lounge to celebrate the adventure. theresort.com PANAMA Spa Breaks COSTA RICA Yoga Tours agents.travelpack.ca topnews Continued from page 12 ... Orient, South American and North Pole packages and tours. Transat pulls off Cuba stunt on the streets of Toronto MONTREAL — Late last month, Transat invited Torontonians to experience a taste of Cuba through a stunt. The event took place in the streets of Toronto where a specially-designed taxi, painted in Transat’s signature blue and driven by an actor posing as a cab driver, put passengers into comical, Cuban-inspired scenarios. Several shared the taxi with the driver’s friends, others were encouraged to sing and dance, etc. Those who played along were rewarded with a one-week, all-inclusive vacation package for two to Varadero, Holguin, Cayo Coco or Cayo Santa Maria. “Canadians love Cuba. It’s an important destination for us,” said Geneviève LeBrun, Senior Director, Marketing, Transat Tours Canada. “This stunt replicated everything we love about the country – the music, the warmth of its people, the sense of fun – all the while echoing our brand promise: Sun for everyone.” Transat’s specially-designed taxi Philadelphia chef Joncarl Lachman prepares a signature dish Cameras hidden inside the car captured the reactions of passengers, who were sometimes surprised and often delighted by this unexpected encounter and its incredible effect. Check out the video to see the outcome: youtu.be/k_ROFcrD1EQ. Air Transat offers direct flights from 13 Canadian gateways to eight Cuban destinations during winter. Historic Philadelphia now a great getaway for food lovers TORONTO — Philadelphia, the ‘birthplace of America’, home to five major league sports teams, and the “largest indoor flower show in the world’, is also a great destination for food lovers, according to Donna Schorr, Director of Communications, Visit Philadelphia. Speaking to a group of about two dozen writers last week at Dish Cooking Studio in Toronto, Schorr said the city has many award-winning chefs and restaurants, 200 BYOB (Bring Your Own Bottle or Bring Your Own Booze) restaurants, food tours, farmer markets, wine trails, craft breweries and beer gardens, and that you can find “great food for any size wallet”. “The best way to gauge the Philadelphia food scene,” explained Philadelphiabased author and blogger Drew Lazor, who also spoke at the event, “is to go to a BYOB restaurant. The chefs can focus on the food and personality of the restaurant and not worry about the red tape that comes with having a liquor license.” One of those BYOB restaurants is Noord, which specializes in Northern European cuisine. Chef and owner Joncarl Lachman, who was at the event and prepared one of his signature dishes – clams and zuurkol (sauerkraut or sour cabbages as he calls them) – says he makes food that is near and dear to his heart. “Because of what’s happening in Copenhagen, it’s opening the minds to Northern European foods and making people pay attention to us,” Lachman says. He aims for a relaxed, cozy environment and food to match. “The biggest compliment I can get is when people say the food tastes like my mother’s cooking,” says the Philadelphia native who has Dutch ancestry. In an age of celebrity chefs, Lachman prefers the personal touch, often greeting guests at the door. The city is only a 90-minute flight from Toronto or a one day drive, and is 25 blocks river to river making it an ideal walking town. Located between New York City and November 20, 2014 TRAVELWEEK 23 The Evolution of All Inclusive SPR AWLING OCEANFRONT VIEWS. SPACIOUS SUITES. THE BEST OF BOTH AT HYATT ZIL AR A™ OR HYATT ZIVA™. On Mexico’s Pacific and Caribbean shores, Hyatt Zilara (adult only) and Hyatt Ziva (for guests of all ages) offer a new level of all inclusive luxury. At either, your clients will discover exemplary service that goes well beyond the call of duty, exciting activities that thrill all five senses and indulgent luxury sure to have them running back to you for their next vacation. Each resort is unique, but all feature: ~ 5-star plus accommodations such as swim-up suites with designer amenities ~ Gourmet dishes & drinks made by skilled artisans around the clock ~ A variety of culturally authentic restaurants, bars & lounges ~ 24-hour room service with chef’s specialties ~ Wine, tequila and rum sommeliers to guide tastings ~ Attentive butlers for every whim All bestowed with service from the heart. Save up to 50% Call your Preferred Tour Operator or 855.822.2802 HYATT ZILARA (Adult Only) CANCUN, MEXICO ROSE HALL, JAMAICA HYATT ZIVA (All Ages) LOS CABOS (May 2015) & PUERTO VALLARTA, MEXICO ROSE HALL, JAMAICA CANCUN, MEXICO (Fall 2015) Offer valid for new bookings now – December 31, 2014 for travel through June 30, 2015. Prices may vary per resort. Not combinable with other promotions. Blackout dates may apply. Offer may be changed or withdrawn at any time. All rights reserved. Playa Resorts Management is the exclusive operator for Hyatt Zilara™ and Hyatt Ziva™ resorts listed in this ad. The Hyatt Zilara™ and Hyatt Ziva™ trademarks and related marks are trademarks of Hyatt International Corporation. © 2014 Hyatt International Corporation. All rights reserved. Hyatt Zilara Cancun Hyatt Zilara and Hyatt Ziva Rose Hall Hyatt Ziva Puerto Vallarta Grand Opening December 15, 2014 Hyatt Ziva Los Cabos Grand Reopening May 2015 topnews Washington, DC, Schorr said Philadelphia is less expensive than either of those two major cities especially when it comes to hotels and shopping (no tax on clothing). The evening also included a short video showing the city’s highlights including some of its 28 gardens, and 3,000 murals (the city boasts it is the ‘Mural capital of America’) as well as cobblestone streets and historic buildings dating back 300 years. Signature Vacations now selling 24-hour all-inclusive Riu Palace St. Martin TORONTO — Signature Vacations is now selling the Riu Palace St. Martin as a 24-hour all-inclusive resort beginning this winter season. The operator is also offering packages including direct flights from Ottawa for the first time this winter, in addition to travel options from Toronto and Montreal. Combining personalized attentive service, superior accommodation and a broad range of amenities with an incomparable beachfront setting on Anse Marcel – a natural reserve that features exotic fauna and flora, crystal-blue waters and silky white beaches – the Riu Palace St. Martin offers quality accommodation to suit a number of tastes, says the operator. Families will appreciate the daily kids club, dedicated children’s pool section and varied activities program; while active couples and singles can take part in varied water sports including snorkelling and scuba diving, Aqua Gym and state-of-theart fitness facilities. Plus with an on-site spa, infinity pool, lavish suites, daily champagne breakfasts and choice of informal and à la carte dining across three restaurants it’s designed for honeymooners or those simply looking to unwind and be pampered in a tropical beach setting. Signature Vacations customers also benefit from a host of exclusive RIU-topia features such as unlimited international drinks, unlimited dining at specialty restaurants, in-room liquor dispensers, spa credits and discounts off popular excursions. Spain highlights its growing economy and gastronomical delights TORONTO — The Ambassador of Spain, Carlos Gómez-Mújica Sanz, and the Consul in Charge of Tourism Affairs, Laura Pena Alberdi, hosted a gala dinner ‘Marca España’ to highlight the growing Spanish economy and the gastronomical delights on offer in Spain. “Spain has passed through difficult times, but the government has implemented difficult measures and now the news coming out of Spain is much better, employment is increasing and growth is rebounding,” says GómezMújica Sanz. “This is an indicator of the strength and character of our country.” Resorts of Ontario Appreciates your Business! We invite you to “GO Resorting” Resorts of Ontario is once again launching our Travel Trade Appreciation Month for November 2014. A special travel trade rate is extended to you as our valuable partners, for the month of November of $69. per room/night, based on double occupancy at participating resorts. Taxes are over and above the special rate. Accommodation is subject to availability (some conditions may apply). Resorts of Ontario continues to market exciting experiences and packages. Our magazine is filled with stories of awe-inspiring resort experiences and informative articles by professional travel writers. Please share, distribute and help us spread the word on resorting! For more information on the participating resorts visit www.resortsofontario.com/travel.htm You can order your Go Resorting Magazine at [email protected] or at www.envoynetworks.ca 26 TRAVELWEEK November 20, 2014 topnews/extras Spanish GDP is expected to increase by about 1.2% in 2014, after years of contracting or stagnating growth. Tourism is playing an important role in the revival, as Spain hosts over 58 million visitors a year and tourism represents 9% of GDP. “Spain is a global power in cultural resources,” continues Gómez-Mújica Sanz. “And gastronomy is one of the most distinctive elements of Spanish culture and a key draw for tourists. The culinary offering is based on tradition and innovation.” The gala dinner showcased Spanish delights created by Chef Michael Caballo from Edulis restaurant in Toronto including albacore tuna with tomato ‘chorizo’, pig trotter with squid ‘migas’ and duck breast with foie gras. Everything was delicious and paired with lovely Spanish wines. “Spain is a gastronomical paradise and eating those foods within the cultural context makes you a part of that place. Spain is unique because you always have that expectation of quality. I should know because I have spent years eating my way through Spain,” says master of ceremonies, TV host and food journalist Annie Sibonney. For more information, visit spain.info. ings and incentive markets to leverage HAT Tourism Marketing’s expansive portfolio of North American attractions and savings cards to the Canadian market. people Christopher Greenwood, an officer of MKI Travel and Conference Manage- ment Inc. (MKI), a former Travel Industry Council of Ontario registrant, plead guilty to one count of failing to take reasonable care to prevent MKI from committing an offence of failing to keep customer funds in a designated trust account, contrary to section 27(6) of Ontario Regulation 26/05 made under the Travel Industry Act, 2002. He also plead guilty to one count of failing to take reasonable care to prevent MKI from com- Featured this week: LOTUS HOLIDAYS Egypt tours starting from $1,898 + tax including air Tailor made exotic tours – North Africa, Middle East and some parts of Asia and South America Budget to Luxury – variable tour styles made easy Designated tour expert notes HAT Tourism names VoX in Canada VoX International has signed an agreement with UK-based HAT Tourism Marketing to serve as the company’s representation office in Canada. HAT Tourism Marketing is a travel industry sales and marketing representation specialist delivering strategic sales and marketing campaigns for hotels and resorts, attractions, sightseeing experiences and other destination providers. HAT Tourism Marketing entered the Canadian market for the first time 18 months ago and has already seen an increase to its clients’ venues and attractions from Canadian tour operators. VoX will work closely with tour operators, travel trade, media and the meet- Order your travel brochure today! 1 800 567 4648 WWW.LOTUSHOLIDAYS.CA ATTENTION TRAVEL AGENTS: ORDER THIS BROCHURE HERE www.envoynetworks.ca Click & Print November 20, 2014 TRAVELWEEK 27 topnews/extras mitting an offence of failing to obtain the Registrar’s consent prior to opening a trust account at the HSBC Bank of Canada, contrary to section 27(4) of the Regulation. Greenwood was sentenced to pay a fine of $8,000 for both counts. The other two counts against Greenwood were withdrawn. The Ontario Travel Industry Compensation Fund has paid claims in excess of $2 million in relation to the closure of MKI on May 13, 2013. The charges against Ronald Greenwood and MKI are still before the court. TRAVELSAVERS has named Johan Marjanek Director, New Business Development for the brand on the West Coast and Quebec. Effective immediately, Marjanek will be responsible for increasing TRAVELSAVERS’ membership base of independent travel agencies. “We are pleased to welcome Johan to our team,” says Kathryn Mazza-Burney, Executive Vice President of Sales and Service for TRAVELSAVERS. “He joins us with a proven track record of sales success, both on the agency and supplier side of the business and we know he’ll be an asset to the TRAVELSAVERS family and our agencies.” Marjanek joins TRAVELSAVERS with over 15 years of experience in the tourism and hospitality industry. Prior to TRAVELSAVERS, Marjanek served as Development Manager for Carlson Wagonlit’s associates program, where he was responsible for the training, support and bottom line growth of travel agencies across Canada. Travel Bound Groups has put Debbie Donovan in charge of building and maintaining relationships with national accounts and consortia throughout Canada and the U.S. that book group travel. As National Account Sales Manager for North America, Donovan will help ensure Travel Bound’s reputation as a preferred supplier of group tours and the continued growth of its preferred partners, said the company. Representing Kuoni Group Travel Experts in North America, Travel Bound Groups create and deliver tailor-made tours for thousands of leisure travellers every year. Responsible for supporting key relationships with national accounts and consortia to grow Travel Bound’s group travel brand, one of Donovan’s first opportunities is to lead several top producing agents on a tour of Italy. She will showcase some of the hotels, destination services, attractions and unique experiences that feature on Italian itineraries. While there she will also introduce agents to her colleagues in Rome who are responsible for sourcing the perfect products for North American travellers and the operations team that ensures tours run smoothly. marketplace A new and exciting opportunity awaits you with one of Flight Centre’s global brands... Looking for an unbeatable place to work? Flight Centre’s corporate brands: FCm Travel Solutions, Stage and Screen, and Corporate Traveller are hiring: Corporate Travel Consultants (Canada Wide) Whether you already have a background in corporate travel, or are a Retail Travel Consultant looking to take the next step in your career, FCm Travel Solutions, Stage and Screen, and Corporate Traveller will all provide you with the ideal environment to excel in the industry. Enjoy an attractive salary and a host of fantastic benefits with this well-respected Employer of Choice! Apply online and learn more at: www.jobs.applyfirst.ca/jobTM61841 28 TRAVELWEEK November 20, 2014 Seeing Travel Your Way support in marketing, accounting and technology at the same time allowing you the flexibility to service your clients your way. DISCOVER The Best in Support We provide you with the support you need so that you can focus on what you do best: selling travel. t Marketing t Accounting t Technology t Operations DISCOVER The Best in Preferred Partner Relationships “As a luxury travel company, we depend upon the expertise and knowledge of the travel professionals with whom we work in order for them to represent us in accordance with the high standards of service that we ourselves strive for. The team of agents at Vision Travel are among the most experienced professionals in the travel industry and we value them as our representatives.” Norma Spadola, CTIE | Sales Director, NE USA & E Canada | Abercrombie & Kent USA, LLC GROW YOUR BUSINESS at Vision Travel We are Vision Travel … a company committed to a more personalized and responsive approach to travel planning. 1-866-308-0183 www.visiontravel.ca/discover marketplace Experienced Business Travel Consultants We are looking for two ONLINE TICKETING & AIR SERVICE AGENTS Must have travel product, TTS and Sabre experience, product knowledge Located at 5450 Explorer Drive, Mississauga ͬŽƉƟŽŶĂůǁŽƌŬĂƚŚŽŵĞ &ůĞdžŝďůĞ^ŚŝŌƐϮϰͬϳDŽŶĚĂLJʹ^ƵŶĚĂLJ ;ŵĂŶĚĂƚŽƌLJͿ WůĞĂƐĞĂƉƉůLJƚŽĚŝĂŶĞ͘ůĂƩĂǀŽΛƚƌĂǀĞůďƌĂŶĚƐ͘ĐŽŵ Marlin Travel Niagara Saskatoon, SK & Winnipeg, MB FULL-TIME SALES CONSULTANT Flight Centre Business Travel, a division of Flight Centre, specializes in providing business travel services tailored to the needs of small to medium-sized companies. Experienced or recent college graduate Sales and marketing an asset Salary plus profit sharing! Due to growth, we have exciting opportunities for Experienced Business Travel Consultants to join our teams in Saskatoon and Winnipeg. Be part of a leading national travel organization Email resumes to [email protected] If you have a passion for travel, proven sales and customer service aptitude, overseas travel experience and proficiency using a GDS system, we’d love to hear from you! You’ll enjoy an attractive base salary plus generous commission structure, incentives and excellent rewards. That’s not all! As an Employer of Choice, we also offer ample opportunities for advancement. For more information & to apply, please visit: Saskatoon: www.jobs.applyfirst.ca/jobs/F167562 Winnipeg: www.jobs.applyfirst.ca/jobs/F167563 Scenic Tours is Recruiting! What first began as a family-run company in Australia quickly went global, and six years ago, we launched our Canada Sales office in Vancouver city centre. Following the continued growth of Scenic Tours Canada and the introduction of our new sister brand, Emerald Waterways, we’re expanding rapidly with an array of new positions at competitive salaries now available within our award-winning team based in Vancouver. We’re currently recruiting for the following positions: Database/Digital/ Loyalty Specialist • Emerald Brand Manager • Groups Sales Manager • Groups Coordinator Scenic • Groups Coordinator Emerald • CSC Operations Manager • CSC Workforce Manager • CSC Training Manager • CSC Team Leader • Customer Service Consultants But we’re not just looking for anyone – we want energetic and enthusiastic people who will really rise to the challenge of helping drive our fantastic team forward. We need experienced individuals who can demonstrate proven results, strong organisational and communication skills, and who can quickly find their feet as a self-motivated team player. Sound good? If you would like to be part of our team please submit your resume and cover letter to [email protected]. The closing date for applications is December 1, 2014. Only successful applicants will be contacted. LOOKING TO PLACE A MARKETPLACE AD? Contact us at [email protected] or 416-365-1500 November 20, 2014 TRAVELWEEK 29 marketplace UPCOMING SPOTLIGHTS December 4 s!USTRALIA.:3OUTH0ACIlC s&AMILY4RAVEL s#UBA December 11 s2OMANCE7EDDINGS s(AWAII s3EASONS'REETINGS December 18 s!LL)NCLUSIVE s#RUISING s!FRICA January 8 s"RITAIN%UROPE s4OUR/PERATORS.EWS s3UN$ESTINATIONS You stand behind the service you provide. January 15 s!SIA0ACIlC s2IVER#RUISES s(AWAII January 22 s,ATIN3OUTH!MERICA s2OMANCE7EDDINGS s9/,/ January 29 So do we. s(OTELS2ESORTS s&AMILY4RAVEL s&LORIDA(UDDLE2OUNDUP CPBC BC#279 #2 0 TICO# ICO#5001 500 016384 638 OP O C#70 C#702971 2971 71 You deliver an amazing experience to your clients. We help. Apply and learn more about becoming an Independent Travel Agent at flightcentreassociates.com or call 1 866 474 3140 30 TRAVELWEEK November 20, 2014 #ONTACTYOURSALESREPRESENTATIVE 416.365.1500 marketplace If you are an independent travel agent looking to affiliate with a host agency to run your business more profitably and efficiently then Nexion Canada is the partner for you Retain up to 80% of top commissions Enhance your skills with training, coaching, and networking Manage your bookings with your choice of GDS or graphical booking engines Operate your business efficiently with tools and technology Differentiate yourself with exclusive Cruise Block Space and supplier offers Increase your customer base with innovative marketing solutions Contact us now to become part of our winning team! www.join.nexioncanada.com | 866.399.9989 | [email protected] YYZ Travel Group has an immediate RSHQLQJLQLWV7KRUQKLOORIÀFHIRU CORPORATE TRAVEL CONSULTANT $GHSWDW6DEUH 0LQLPXP\HDUVFRUSRUDWHWUDYHOH[SHULHQFH $EOHWRKDQGOHWKHGD\WRGD\WUDYHOQHHGV RIFRUSRUDWHDFFRXQWV 3URÀFLHQWLQWKH0LFURVRIW2IÀFH ([FHOOHQWRUDODQGZULWWHQVNLOOV 0XVWEH7,&2FHUWLÀHG Email your cover letter and resume to [email protected] Sears Travel is growing, we are currently hiring Travel Consultants nationwide! Seeking experienced Travel Consultants who are passionate about travel and breaking sales records. Are you looking for the next step in your career? We are looking for a City Manager for GTA East/North to cover a 1 year maternity leave. Why work at Sears Travel? Sears Travel is operated by TravelBrands Inc and is connected to one of the strongest travel companies in the industry. Benefits include: s#OMPETITIVE#OMMISSIONSTRUCTURE s-EDICALDENTALBENElTS s3EARSEMPLOYEEDISCOUNTPROGRAM s"ASEHOURLYSALARY s#OMPANYMATCHEDPENSIONPLAN s&LEXIBLEWORKHOURS What it takes to be successful at Sears Travel LOOKING FOR A JOB? Let us help you! travelweek.ca/marketplace/ s,EISURETRAVELSALESEXPERIENCE s&LEXIBILITY s3TRONGCOMMUNICATIONSKILLS s3ALESORIENTED s#OMPLETIONOFA4RAVEL4OURISMPROGRAM s4HEABILITYTONETWORKDEVELOPREPEATCLIENTELE s#OMPUTER3AVVY#LIENT,INQ3!"2%ANASSET s/NTARIO#ANDIDATESAREREQUIREDTOHAVEAVALID4)#/CERTIlCATE /UR4RAVEL#ONSULTANTSAND-ANAGERSARETHEBESTINTHEINDUSTRYApply today to join our growing team, you will like where we are going! Please send your cover letter and resume to [email protected] November 20, 2014 TRAVELWEEK 31 +++++++++++++++++++++++++++ USA ROUND UP Lowest hotel rates make January and February the ideal time to visit New York City NEW YORK — NYC & Company, New York City’s official marketing, tourism and partnership organization, encourages visitors to book travel to New York City during January, February and March 2015 to take advantage of restaurant and theatre savings, as well as lower hotel room rates. NYC Restaurant Week will return this winter Feb. 16-March 6 with reservations opening on Feb. 2. During Broadway Week (Jan. 20-Feb. 5; tickets on sale Jan. 9) and Off-Broadway Week (Feb. Photo courtesy of Andrey Bayda / Shutterstock.com New York 23-March 8; tickets on sale Feb. 9), visitors and New Yorkers can enjoy two-for-one tickets to nearly all theatrical productions. January and February boast the lowest average daily hotel room rate – typically 40% lower than the average, which gives New Yorkers and visitors a chance to save on their hotel stay. For the best available rates of the year, visit nycgo.com/hotels and reserve through NYC & Company’s exclusive hotel booking engine, Booking.com. “With special restaurant and theater promotions along with the most attractive hotel rates of the year, there are even more reasons to visit New York City and enjoy the vibrancy, energy and excitement the five boroughs have to offer,” said Fred Dixon, president and CEO of NYC & Company. “The winter is an ideal time to experience New York City at a more affordable price, and we encourage visitors to book their trips now for an unforgettable time in New York City.” January and February are traditionally slower periods for tourism in New York City, which make it a perfect time to visit. In its 23rd year, NYC Restaurant Week is the first and largest dining program of its kind. The event offers New Yorkers and visitors three-course prix-fixe lunches for $25 and three-course prix-fixe dinners for $38 (excluding beverages, gratuities and taxes). In the ninth season of Broadway Week and the eleventh season of Off-Broadway Week, the two programs have also become popular events, offering twofor-one tickets to popular theatrical productions. National Car Rental to feature Maserati Ghibli S Q4 at 10 U.S. locations ST. LOUIS — If you have car-loving clients heading to the U.S., National Car Rental is featuring the all-new Maserati Ghibli S Q4 in its ‘Premier Selection’ – a special section of the rental lot where customers can choose upscale vehicle nameplates. The Ghibli, Maserati’s first-ever midsize four-door luxury sports sedan, is now available at 10 National airport locations in Boston, Fort Lauderdale, Los Angeles, Minneapolis, Nashville, Orlando, Phoenix, Raleigh-Durham, San Diego and Seattle. “The selection of upscale vehicles offered through National’s Premier Selection allows our customers an opportunity to choose from a wide array of luxurious driving experiences,” said Rob Connors, assistant vice president of brand marketing, National Car Rental. “Through our work with Maserati, one of the most premium vehicle manufacturers in the world, we are able to provide National customers with another highend upgrade option for their next rental.” The high performance All Wheel Drive version Ghibli S Q4 is powered by a Ferrari-built twin-turbo V6 engine capable of over 400 horsepower. ++++++++++++++++++++++++++++++++++++++++++++++++ 32 TRAVELWEEK November 20, 2014 Riviera Maya TORONTO DEPARTURES 21(:((.Ř$//,1&/86,9( Riviera Maya, Mexico %HO$LU&ROOHFWLRQ5HVRUW6SD 5LYLHUD0D\D +++++ 825 $ Deluxe Lagoonview Room Jan 08 & 16 Pristine white beaches and Mayan ruins to explore? + $392 taxes Riviera Maya, Mexico 5LX7HTXLOD +++++ Absolutely! Exclusive to Signature Vacations 955 $ Hotel Room Jan 08 & 16 + $392 taxes Riviera Maya, Mexico +DUG5RFN5LYLHUD0D\D+++++ Deluxe Gold King Room Jan 15 & 16 LIVE IT TO BELIEVE IT ALL FLIGHTS OFFER SUNWING AIRLINES' CHAMPAGNE SERVICE )RUDOOJXHVWVDWQRH[WUDFRVW UÓä},V iVi`L>}}>}i U6Þ>}i}>ÃÃvV >«>}i UÌEÀià ÃÌÀi>ÃÒÜÌ Üi U-vÌ`ÀÃUÌÌÜiÃiÀÛVi Ui>Ì iÀÃi>Ì}UÀÃÌÀÕÛià Ui>`ÃiÌÃU`ÃL>V«>VÃÜÉ }>iÃEÌÞà Elite Plus Service 1495 $ + $392 taxes %22.$%/(21/,1( For only $40 each way, upgrade \RXUŶLJKWH[SHULHQFH UÝÌÀ>i}ÀÃi>Ìà Uč`Û>ViÃi>ÌÃiiVÌ U£ä}iÝÌÀ>V iVi`L>}}>}i U*ÀÀÌÞV iV>`L>À`} U*ÀÀÌÞL>}}>}i >`} 7RURQWRGHSDUWXUHV$OOSULFHVDUHJURVVSHUSHUVRQEDVHGRQGRXEOHRFFXSDQF\IRUQLJKWVRQDOOLQFOXVLYHYDFDWLRQVXQOHVVRWKHUZLVHVSHFLŵHGDQGZHUHDYDLODEOHDWWKHWLPHRISULQWLQJ 6HDWVDWWKHDERYHSULFHVDUHOLPLWHGDQGVXEMHFWWRFKDQJHZLWKRXWSULRUQRWLFH$SSOLFDEOHWRQHZERRNLQJVRQO\7UDQVSRUWDWLRQWD[HVUHODWHGIHHVVKRZQPXVWEHSUHSDLG)RUIXOOWHUPVDQG FRQGLWLRQVSOHDVHUHIHUWRRXUFXUUHQWEURFKXUH)OLJKWVDUHZLWK6XQZLQJ$LUOLQHVRU7UDYHO6HUYLFH6XQZLQJ9DFDWLRQV,QF'%$6LJQDWXUH9DFDWLRQV)DVNHQ'ULYH7RURQWR210:. 2QW7LFR_ Hainan Airlines Boeing 787 Dreamliner flies QRQVWRSEHWZHHQ&DQDGDDQG&KLQD Beijing %XVLQHVV&ODVV/LHIODW6HDWV &RPIRUWDEOH%HG6HUYLFH Toronto Delectable Onboard Meals Experience Hainan Airlines Boeing 787 Dreamliner between Toronto and Beijing. Offering bed services and featuring 180° full-flat massaging recliners for business-class passengers on our luxurious wide-body jetliners, enjoy the warmth and comfort of feeling right at home 30,000 feet in the air. We provide luxurious pajamas, slippers and amenity kits so that you can drift into sleep, revitalize and feel your best before arrival. ,Q%HLMLQJ\RXFDQPDNHHDV\FRQQHFWLRQVWR;L·DQ*XDQJ]KRX6KDQJKDLDQGRWKHUFLWLHVLQ&KLQD www.hainanairlines.com 01 888 688 8813 Hainan Airlines Global