May 2009 - The Installer

Transcription

May 2009 - The Installer
MAY 2009
thefabricator
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thefabricator
Contents
News – 4
Government grants to exhibit abroad; Queen’s Award for Alumet; Solar energy at GPD;
Listers moves; Kennedy sells Spectus
Projects – 10
Recent contracts for window makers
The Windows Report – 12
Sales are static but fabricators remain confident of better things to come
Structural Glass & Glazing – 16
SAS goes mobile and promises support for Elumatec: Holloseal chalks up a record; New
spandrel from TuffX
The CAB Column – 18
Sustainability – the key: BRE standard on responsible sourcing
Glass and Structural Glazing – Sealed Unit Feature – 22
En1272 testing at Bostik;Thermoseal makes it gas-tight; DB Glass goes for Swisspacer;
Edgetech forum pulls them in
Feature: Doors – 30
Folding sliders and composite are the thing; Selecta makes its own and Nick Dutton of
Door Stop cautions you to read the fine print on guarantees
Products – 40
A look at new products and services
Buy Direct from
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Editor John Roper
Associate Editor Brian Shillibeer
Ad Director Steve Anthony
Production Editor Jac Roper
Advertisement Director
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Tel: 01296 670018
Email: [email protected]
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The Fabricator is published in the UK by
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The Fabricator Vol 5 No 5
ISSN: 1752-2145
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Copyright © 2009 Profinder Ltd.
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The Fabricator 2009
theComment
fabricator
Ok, so maybe I am just stupid but I feel like I am missing something here. Admittedly
I went to school in the days when abuse was institutionalised and regarded as
character building, just part of a well rounded education. So I might be prepared to
concede the point – I could well be just stupid. But here we are, all grown-up,
waiting for the government, or the IMF, or a bunch of bankers – someone, anyone,
to tell us when the recession is over so we can get back to ‘normal’ and get on with
doing business. (For the record that is the first time I have allowed the ‘R’ word
into The Fabricator.)
So what is ‘normal’? I’ve got news for you – this is normal. The window industry
had its own problems long before the banks screwed it up. And we were dealing
with the problems, consolidating, maybe fighting for survival but, generally sorting
things out. Then, suddenly, we had an excuse, it wasn’t us after all, it was them.
I will grant you that there are statistics: house prices are falling, tough if you want
to move but didn’t anyone ever think about just living in their house? Anyway, past
falls in house prices meant a boom in refurb and development, good for us.
Negative equity? worrying, but it does not mean an automatic repossession as long
as the householder can keep up the repayments – which, by the way, have probably
fallen too given the current base rate. Unemployment is a concern, though a lot of
the early redundancies were companies shedding staff they had taken on, largely
unnecessarily, during the Brown-Boom. Now it is about two million, around just
4% of the whole population. The biggest problem is that a lot of people have been
scared into cutting back their spending. Not in the high street shops though,
apparently, and my favourite local restaurant is still packed to the doors most nights
of the week.
So why do we need a bunch of superannuated socialists, civil servants, theorists and
money launderers, most of whom have never done a real day’s work in their lives,
to tell us when we can start trading again?
This is capitalism guys – we own it, we do it. It wasn’t us that failed, it was the ‘new
labour experiment’ – socialism by the back door, central control of everything. And
my overview of you and your businesses is that you are not doing too badly.
Literally hundreds of press releases cross my desk every week and, if I read he
phrase ‘In the current (economic) climate’ one more time, you are likely to hear
the screams from wherever you are. ‘Bloggs windows is breaking records in the
current economic climate (or current down-turn) with an increase in sales of 25%.’
Stuff like that. I read it every day and I remove the reference to economic
conditions before it goes to print. If your sales are up, if you have taken on a new
sales manager, won a contract to glaze a new tower block – for heavens sake do
not feel the need to apologise just because some rent-a-gob with an axe to grind
tells you we are in recession. (That’s twice.) ‘Bloggs Windows has increased sales
by a record 25%’ needs no further explanation.
The reason I am still writing for this industry after 25 years is that I am amazed by
its resilience, its ability to continually re-invent itself. Prices are a problem, some of
that is our own fault but they always were a problem: it’s the market economy. The
banks are simply being their usual arrogant selves when it comes to refusing to lend.
They are just back to normal and, following the credit bubble, which they created,
now have their own problems as well.
As I said, it may be that I am just stupid, but we don’t actually need any one to tell
us to get on and do the business. Do we?
John Roper
3
NEWS
TAPping into exports
On the move
U
L
K Trade & Investment (UKTI) is
helping hundreds more companies
than ever before to export. The latest
quarterly survey shows that a record
20,700 businesses were helped to
generate £3.6 billion in additional profit.
Grants of up to £1,800 are available
to help UK businesses to participate in
trade shows overseas, including building
and construction events in the Middle
East, USA, Europe and Asia. Each year
over 3,000 UK businesses receiveTAP grants.
This financial year, grants are available
for over 400 trade shows in many
markets. They include the ‘Big 5’
construction show in Dubai, an offshore
oil & gas show in Brazil, a broadcast
media show in Beijing and the Medica
life sciences show in Germany. ‘Solo’
TAP grants are also available for
companies
wishing
to
exhibit
independently at events not listed on
the UKTI website.
Under the new rules, the number of
grants available to businesses in their
lifetime will double to six per company,
with the proviso that the company visits
at least two different markets. And for
businesses that have already benefited
from the TAP programme, the slate has
been wiped clean, and previously
awarded grants will not be taken into
account. Ë
www.uktradeinvest.gov.uk/ukti/tap
isters has opened a new, purposebuilt trade counter at its 70,000 sq ft
site in Govan Road, Fenton.
When Listers opened the Leek Road
site in 1992 there was plenty of parking
space, and traffic levels meant getting in
and out was no problem. “Nowadays
we’re serving dozens of customers
every day. Every morning sees the car
park packed with installers’ vans, and
with around 5000 lines on sale, we’re
Enterprise winners
W
arwickshire-based
façade
specialist Alumet has landed the
prestigious
Queen’s Award
for
Enterprise for the second time in five
years.
The award rewards the company’s
efforts in innovation and in particular
Alumet’s ABLE Façade System - an offsite manufactured walling solution that
can withstand the effects of a bombblast. Alumet recently completed a
£6.2m Ministry of Defence contract
using the new system.
The Southam business is used to
securing major awards; the company
also secured the Queen’s Award in 2004
and have since followed this up with The
Variety Club Business Innovator Award,
numerous construction awards and
running out of space behind the counter
as well as in front of it,” says MD Mark
Warren. The new larger site on Govan
Road, Fenton, has parking space for over
30 vehicles. Ë
The Alumet board with its
impessive array of awards
more recently the CBI’s Growing
Business Award for New Product of the
Year and The Midlands Excellence
Award for Innovation.
Alumet’s managing director Gary
Summers says: “The Queen’s Award is
brilliant news, and rewards all of the staff
for their incredible efforts.” Ë
The 11th Glasss Performance Days in June 2009 features a first
encounter between solar specialists and glass professionals.This setup is intended to lead to a further exchange of information that will
contribute to the strong growth of solar technology applications and
strengthen its connections to architectural design.With a current
annual growth rate of an average 30-40 % solar applications lead the
way in the winning of new markets and commercial expansion.
The strong demand driving effect of solar applications is based on
several independent product developments in the solar industry and
the different glass characteristics needed for each development.
Glass as a material has unique qualities as a cover shield for solar
cells and little or no effective competition from other materials.
“Since the knowledge of glass processing still leaves a lot of room for
improvement among solar specialists the opportunity to learn more
is very welcome,” says Lèon Giesen, CEO of Scheuten of the
Netherlands, an international high-volume manufacturer of total
solutions in glass and solar energy systems. Ë
Tel +358 3 372 3216 http://www.gpd.fi
4
Three in the frame
T
hree members of staff at leading
window, door and conservatory
fabricator,
frameXpress,
recently
received appreciation from senior
management in recognition for their
services to the company for the last ten
years.
Sharon Green, Mark Rowles and Jason
Cartwright, joined the company ten
years ago when it was launched by
Stuart Green and Mark Westbrook . At
a time when the industry has been full of
so many tales of doom and gloom, the
two directors felt it would be a nice
gesture to recognise the loyalty and
hard work of the three. Ë
The Fabricator 2009
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! NEWS
Mayer joins Avocet
A
vocet Hardware has
appointed Peter Mayer
as key account manager.
Mayer, who started working
for Avocet in February, is
responsible for developing
new business with new and
existing customers.
He previously worked for
LSH and also successfully ran
his own window fabrication
company. He says: “It’s an
exciting time to be joining
Avocet. A lot of people don’t
know how Avocet has
changed. But once they see
the exceptional products
and the support we offer
Peter Mayer
they realise it is far better
than what’s on offer from
other hardware companies.
Avocet is one of the main
players in the industry now
and is committed to helping
customers grow.” Ë
West Leigh promotion
T
revor Woskett has been
appointed
general
manager of The Cotswold
Casement Company, part of
the West Leigh Group.
He joined the company in
1985 and has worked with
his
predecessor
Mike
Partridge since the mid 90s.
Announcing the appointment,
West
Leigh
managing
director Bernard Briggs said:
“Trevor’s commitment is
without question and he has
made
a
considerable
contribution to the success
of Cotswold Casements. He
is a natural successor to
Mike Partridge who will be
retiring in July.” Ë
Total Group has reported an increase in sales of
nearly 25%.Turnover increased by 24.5% from
Feb 2008 to Jan 2009, compared to the previous
year.
Customer growth was also driven by increasing
numbers of companies ceasing fabrication and
opting to buy-in frames. An additional 42
employees were recruited to keep up with
demand and help maintain Total Group’s solid
25-year reputation as a reliable supplier. Ë
The Fabricator 2009
NEWS
Live-in winner
M
andy McCombe became the latest
reality star as she was announced
live on air as the winner of CFM Radio’s
Live In It To Win It conservatory
competition, courtesy of K2 fabricator
Carlisle Window S ystems.
Four contestants started the week
reality style living in a top end K2
conservatory in the hope to win it. One
contestant left mid-week leaving the
three remaining contestants to battle it
out through various tasks and live on air
challenges. At 8:45am on Friday 3rd
April, Mandy was announced the winner
live on air following five days in the
conservatory.
The
competition
generated over 10,000 votes via the
website and by text message.
Stuart Thompson from Carlisle
Window
Systems
says:
“The
competition has created a huge amount
of interest and has really captured the
imagination of the local community.We
look forward to installing the
conservatory for Mandy and wish her
the very best of enjoyment from it. She’s
certainly earned it.”
B
rian Kennedy, founder of Latium has
sold 40% of Spectus, which includes
the UK and Europe divisions, to Ian
Blackhurst. Blackhurst has invested, with
Kennedy, in businesses across wide
ranging markets over the past 20 years;
from professional sports with Sales
Sharks, hotels and telecommunications
to home improvements.
Spectus is now part of the My House
Group.The holding company has been
renamed Spectus Manufacturing. Ian
Blackhurst is chairman and CEO of My
House
Group
which
includes
Weatherseal, Zenith Staybrite, Job
Worth Doing, My House Insurance,
Space Kitchens and JWD Frames.
left to right:Alexander Kelly,
Carlisle Window Systems,
Mandy McCombe Live In It To
Win It conservatory winner
and Stuart Thompson, Carlisle
Window Systems
He adds: “Having experienced the
competition at first hand I don’t think I’d
last more than 24 hours, let alone five
days.” Ë
WHS Halo is adding to
its top team and
strengthening support
to fabrication
customers in trade,
retail and public sector
markets.
Elaine Beney has been
appointed to the new
post of commercial
director and will lead
the company’s
commitment to
provide focused
support to the sales
functions and customers, across all market sectors. She will also be
an integral contributor to marketing and the new product
development programme.
Elaine Beney has been a key part of WHS Halo’s team for the past
13 years and has sales, marketing and operational expertise gained
during 24 years in the window industry.
WHS Halo has also appointed Richard Garland to the position of
sales director, public sector and commercial markets, to spearhead
the company’s growth in these two important areas. He will
continue to lead business development for Bowater Windows & Doors.
Shane Gray has been appointed logistics director. Gray joined the
company 23 years ago. As logistics director, he will continue to
champion WHS Halo’s industry leading delivery performance of
99.7% on-time-in-full as well as contributing to the operational
efficiency of other areas of the business. Ë
8
Spectus moves
Ian Blackhurst
“Spectus is a well run business with a
great product and a great future,” he
says. “It’s a profitable, cash positive
business with considerable potential.
Brian Kennedy felt it had even more
potential and asked me what I thought.
After spending five weeks looking at
every aspect I agreed and took up his
offer to invest.
“I am always hands-on and run a
business with my team for the first
three to six months. In this way I get to
understand the detail. I’ll also work
closely with our customers as it’s their
insight that will help me to understand
where we need to focus.
“Whilst I see winning new business as
important, Spectus will focus most on
helping
our
existing
fabricator
customers grow and do well. It is about
working in the spirit of true
partnership.” Ë
The Fabricator 2009
The industry is changing.
Isn’t it time you did too?
Introducing Advance 70,
the lead-free five chamber
system from
Selecta.
As markets change and evolve, so must your business.
Offering a world-class German engineered, British made,
lead-free 5 chamber system in a choice of colours could
make all the difference. With unrivalled support and
massive investment in product development, it’s no
wonder 51 fabricators have switched to Advance 70 in the
last year. If you want to grow your business, talk to Selecta.
, World-class 5 chamber 70mm system
,Lead-Free PVCu as standard
,Exciting choice of foils and colours
,“A” rated energy efficiency options
,Plus ready-made composite, patio
and bi-folding doors
Selecta is growing. Why not grow with us?
Contact the Selecta sales team
on 0121 325 2100 or go online:
www.selectasystems.com
PROJECTS
Sheerframe fabricator Coalville Glass and Glazing has installed
high performance windows and curtain walling at a major new
homes development for the over 55s in Tipton,West Midlands.
This is part of a 135-home development Neptune Park, for Matrix
Housing by Accord Housing Association, which was shortlisted for
Best RSL Led Large Development at the Affordable Home
Ownership Awards 2008.
Coalville was selected by Concept Development Solutions to
fabricate and install casement windows in 62 new retirement
properties at the Swallow Fields development. Ë
Tel: 01773 852311 www.sheerframe.co.uk
Arrone high performance AR/E2009 automatic door operators
fitted with PIR and the Elfa
easy-fit shelving system from
Hoppe have been used as part
of the extensive £1.7 million
refurbishment of Stockport’s
historic market hall.
The openers were supplied by
Stockport-based MAC Building
Products and installed by one of
its approved contractors, who
were awarded the contract by
the project’s main contractor
Quadriga based in Northwich. Ë
Tel: 01902 484400
www.hoppe.co.uk
Around 2,000 free-standing
panels of laminated glass,
containing DuPont SentryGlas
structural interlayer, are used to
form balustrades at the new,
£1.7bn, Westfield London
shopping centre, Europe’s
largest urban shopping mall.
CMF of Feltham, Middlesex
conceived the transparent glass
balustrades.The glass panels for
the balustrades were supplied
by Kite Glass of Weybridge. Ë
www.dupont.com
Curtain walling, windows and doors from Kawneer have helped to
bring a contemporary feel to a mixed-use scheme linking
Nottingham’s historic Lace Market with the city centre.
Kawneer’s AA100 50mm curtain walling system with fritted
spandrel panels, AA601 top-hung casement windows that were
curved on plan and AA605 low/medium duty swing doors were
used by main contractor Kier Marriott on the £10m project.
Kawneer-approved installer Norman and Underwood carried out
the work.
The Lace Market Square development by Bildurn Properties won a
commendation from Nottingham Civic Society.
www.kawneer.com
10
The Fabricator 2009
With a wider range of energy efficient glazing,
you’ll point to more happy customers.
Pilkington energiKare™ range.
The family that’s at home anywhere.
The Pilkington energiKare™ range has expanded, and it could do the same for your business.
We now offer a family of 4 products, each one ideal for a different type of home. So whatever
the job, from traditional semis, to zero-carbon eco-homes and even older, character properties,
you’ll be able to deliver the required energy efficiency. Of course, Pilkington energiKare™
already rates highly with potential customers, thanks to a consumer marketing programme that
has made more than 12 million UK homeowners aware of the brand. To point more of them
in your direction, sign up to become an energiKare Partner at pilkington.co.uk/energikare,
email [email protected] or call 01744 692000 quoting 19484.
The
Report
Fabricators hold their own
With sales overall pretty
static fabricators are more
optimistic about propects.
It helps if you are a medium
or large company in the
south. Overall trade and
commercial is doing better
than retail.
The biggest problems
remain price cutting and
increases from raw material
suppliers
and Midlands (4%) sold less whereas
firms in the South (11%) did better.
While sales improved for commercial
and trade fabricators (net 22%), retail
firms reported a drop (14%).
Size
Increase Decrease
27%
37%
Small
29%
Medium 43%
39%
Large
31%
33%
34%
Total
*The difference between the percentage of
companies reporting an increase over those
reporting a decrease is the net balance.
Jan–March 2009 sales compared with
previous three months by size
Sales – year-on-year
Year-on-year a net 19% of
fabricators sold fewer windows and
doors in January-March 2009
compared with the first quarter of
2008 (chart 1). More small and large
firms (net 22%) reported a drop than
mid-sized
companies
(11%).
Same
36%
28%
30%
33%
Total
100%
100%
100%
100%
Base
59
28
13
100
Employment
A net 19% of companies cut back on
staff compared with the previous
quarter. Small and large firms (26%)
made reductions but mid-sized
fabricators stayed the same.
Orders
On balance, 15% of companies
reported an increase in orders
compared with three months ago.This
was similar among firms of all sizes
and in all regions. Orders were higher for
commercial and trade fabricators (42%)
but lower for retail companies (4%).
Capacity
Seventy-seven percent of fabricators
are working below capacity. Retail
companies (84%) are more likely to
have spare capacity than commercial
or trade firms (68%).
Raw materials
A net 51% of fabricators recorded
higher purchase costs compared with
three months ago (chart 2). More
small and mid-sized firms (55%)
faced higher costs than large
companies (23%).
Prices
On balance, 11% of fabricators
reduced their prices compared with
three months ago (chart 2). Small
firms (25%) cut prices whereas large
businesses were unchanged and midsized companies (14%) increased them.
Price expectations
Sales – quarter-on-quarter
On balance, 1%* of fabricators (the
difference between 33% who sold
more windows and doors and 34%
who sold less) reported lower sales in
the last three months (January-March
2009) compared with the previous three
months (October-December 2008).
Sales were weaker for small
companies (net 10%) but large (8%)
and mid-sized fabricators (14%) sold
more. Companies in the North (12%)
14
Fabricators in the South and
Midlands (25%) were affected more
than firms in the North (9%).
A net 27% of retail firms sold less,
whereas
commercial
companies
reported no change and trade
fabricators (4%) sold more.
Stocks
On balance, 23% of fabricators
reduced stock levels compared with
three months ago.
A balance of 14% of firms expect to
raise prices in the next 12 months
compared with the previous 12
months. More trade fabricators (27%)
expect to put up prices than retail
(14%) or commercial firms (7%).
Area Increase Decrease
37%
26%
South
33%
Midlands 29%
31%
North
43%
33%
34%
Total
Same
37%
38%
26%
33%
Total
100%
100%
100%
100%
Base
38
27
35
100
Jan–March 2009 sales compared with
previous three months by area
The Fabricator 2009
When one door closes,
ANOTHER ONE OPENS...
AND ANOTHER
THER AND ANOTHER...
O
N
AN A
D
Crystal’s range of bi-fold doors come in combinations of up to seven sashes and are
available in white, mahogany and light oak. It’s just one of the ways we’re helping
our customers boost business during the downturn.
Crystal believes that installers who sell the most are the installers with the most
to sell. That’s why as well as bi-fold doors we’ve also added vertical sliders and an
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fast delivery times.
;V ÄUKV\[^OH[*Y`Z[HSJHUKV[VIVVZ[`V\YI\ZPULZZJHSS[VKH`VU
01462 489900 or visit www.crystal-direct.co.uk
making life easier
optimistic now about the overall
prospects for the window industry
compared with three months ago.
The main reasons given were growth
in enquiries and orders. This
confidence extends to firms of all
sizes and regions. Commercial and
trade
fabricators
(44%)
are
significantly more bullish than retail
firms (6%).
Profitability
Investment intentions
A net 5% of fabricators plan to
increase expenditure on plant and
machinery in the next 12 months
compared with last 12 months. Large
firms (54%) are most confident
about spending more.
Outlook
Fabricators of all sizes and in all
regions are positive about sales
expectations for the next quarter
compared with the previous quarter.
A net 53% forecast to sell more
windows and doors in April-June
compared with January-March. On
balance 63% of commercial and
trade fabricators anticipate higher
sales compared with 41% of retail
firms.
However a net 1% of fabricators
predict a drop in sales in the next
quarter compared with the same
period last year (chart 3). On
balance, 5% of small and mid-sized
firms anticipate selling less but 23%
of large fabricators expect to sell
more. Firms in the North and
Midlands (11%) forecast lower sales
whereas companies in the South
(16%) foresee growth. Retail
fabricators (22%) expect to sell less
but trade and commercial fabricators
(17%) predict an increase.
Prospects
Confidence
in
the
market
improved over the last quarter. A net
25% of fabricators are more
16
14
Overall, a net 6% of fabricators
expect profits to decrease over the
next 12 months compared with the
previous 12 months. Small and large
firms (10%) anticipate lower profits
but mid-sized firms (4%) foresee an
improvement. A net 22% of
companies in the Midlands and 5%
in the South expect profits to be
lower but firms in the North (6%)
forecast an increase.
Retail fabricators (net 25%)
anticipate a drop in company
profitability whereas commercial
firms (7%) and trade fabricators
(31%) predict a rise.
Problems
The main problems affecting
fabricators in the last three months
were price cutting (70%) and margin
squeeze (66%). Low sales volume,
poor profitability and a lack of
confidence in the market each
affected 59% of firms. The single
biggest problem for fabricators over
the last three months was supplier
price rises – mentioned by 17% of
respondents.
money
more
accessible
to
prospective
home buyers.
“On the flip
side, instead of
moving
homeowners
are staying put
and improving
their
existing
living
space.
Neil Parsonson
Lower interest
rates
also
means millions of homeowners have
seen their mortgage repayments
tumble, adding to their disposable
income. Fabricators and installers
need to recognise this as an
opportunity to market and sell
replacement windows and the
benefits to homeowners of investing
in modern, energy-efficient PVC-U
windows. Apart from looking good, a
top performing A-rated window will
yield proven savings in energy
consumption and make the property
more attractive to purchasers when
the housing market recovers.
“Recently Windowbase has spoken
to many fabricators that for years did
little marketing but now recognise the
need. Increased competition in the
market for a slice of the homeowner’s
disposable income means firms can
no longer afford to stand still.
Communicating to your target
audience consistently and effectively
is the key to making sure your
business is one of the ones still
standing after the storm.” Ë
Comment
“Three months ago the window
industry appeared to be holding its
breath and fearing sales would fall off
the cliff as consumer confidence took
a battering in the weak economy”,
says Neil Parsonson, general manager
of
prospect
data
company
Windowbase, which sponsors this
report. “What this survey shows is
that while trading conditions remain
fragile
there
are
signs
of
improvement. In the first quarter of
2009 sales expectations bounced
back to a near even point after
plunging at the end of 2008. Many
fabricators also report an increase in
orders and are more optimistic about
the market.
“In an effort to stimulate the
housing market interest rates have
been cut to a record low, making the
cost of borrowing cheaper than at any
point in history. Yet property sales
show little sign of recovering and the
Government needs to do more to
encourage banks to make this cheap
The Windowbase Report, a quarterly
trends survey, is produced by Rigby
Research, a division of Michael Rigby
Associates, and sponsored by
Windowbase in conjunction with The
Fabricator. The aim is to keep a finger
on the market pulse, and to monitor
fabricators’ views and expectations of
market movements.
The survey covers a representative
sample of 100 window fabricators.
Telephone interviews took place
between the 1st and 7th April 2009
across a balanced spread of size of firm,
geographical area and type of
fabricator.
For survey details or a copy of the full
report call Paula Swaine, Rigby
Research 01453 521 621 or download
the full report from www.rigbyresearch.co.uk
© copyright Rigby Research 2009
The Fabricator 2009
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GLASS & STRUCTURAL GLAZING
Take THHAT
A
£45 million development of mixed
tenure housing, commissioned by
Tower Hamlets Housing ActionTrust
with its key social housing partner the
Guinness Trust, has recently been
completed using Metal Technology’s high
performance aluminium curtain walling
and doors. The project team for the
262 mixed tenure homes on disused
railway land known as Yallops Yard in
Bow, included architects, Sprunt, with
Lovell Partnership as developer and
main contractor.
As the last THHAT regeneration site,
which is set on a junction with London’s
Blackwell Tunnel approach dual
carriageway and overlooking the future
Olympic Park site, it was important that
the quality of the entrance glazing
matched the strategic importance of
this landmark site. Ë Tel:028 94 487777
It is not always possible for specifiers to take time out of their busy
schedules to visit recently completed sites, or showroom so Senior
Architectural Systems has decided to take the showrooms to the specifier.
The mobile showroom is based on a 7.5 tonne chassis and has been put
together in conjunction with Doncaster College.The college has been
pioneering 3D technology for some time as a way of improving
understanding and learning capabilities in conjunction with local industry.
The showroom has been designed and constructed in support of Senior’s
customer base who can use the facility for open days and in support of
contract negotiations. Fitted out with multimedia technology, the
showroom can also cater for up to 10 people for meetings and
presentations.Tel: 01709 772600 www.seniorarchitectural.co.uk
SAS goes for Elumatec
S
enior Architectural Systems is
actively supporting the Elumatec
open house event in May where it will
be inviting a number of it’s customers
down to view the very latest equipment
that the company can offer.
In recent years Senior Architectural
Systems has been one of the UK’s
fastest growing fenestration companies
with a turnover in excess of £25m.
Average project values have also
grown as Senior has introduced new
systems into the market and customers
have taken on ever larger and more
complex projects.
Senior’s sales and technical staff will
be on hand during the three days of
the Elumatec event to discuss with
customers the most effective and
efficient production methods using the
latest software systems and equipment
from Elumatec. Ë
Tel: 01709 772600
www.seniorarchitectural.co.u
16
The Fabricator 2009
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ALUMINIUM – THE
COLUMN
Sustaining the games
Who’s responsible at source?
T
here is nothing like seeing at first hand a huge
construction project in progress and hungry for
materials, to help lift the gloom brought on by the current
climate. So it proved a couple of weeks ago when touring
the Olympic site in a visit set up by the Construction
Products Association (CPA) and
Peter Bonfield (who in addition to
being CEO of BRE works for ODA
on sustainability and products). It
was good to see the whole project
moving ahead so well, with some
elements
actually
ahead
of
schedule. From stepping off at
Pudding Mill station in East
London, the one thing that strikes
you is the sheer size of the project.
As you tour you are also struck by
the forward planning that has gone CEO Justin Ratcliff
in to the whole event – a key feature
in winning the games was the way in which the facilities
would be returned to community use afterwards from the
olympic village to the stadium whose 55,000 temporary
seats will be removed to provide a 25,000 seater stadium.
Everywhere you go on site you are struck by the focus on
eco friendly procedures and the aim that this will be the
most sustainable games ever.
On the trade association front I have previously
documented the welcome increase in enquires and
successful membership applications for CAB and many
other sector trade associations. In some ways it is as
though the whole concept of the work of sector
associations is being re-assessed in a ‘new light’ – one
where our resources of technical and marketing support
are perceived as having greater value than ever before. I
believe it is crucial for bodies such as ourselves to realise
this and ensure that our activities and events reflect, more
than ever before, the needs of our members.
CAB’s recent initiative of regional contract seminars
goes some way to addressing this. Working with SLS
Solicitors in Leeds we set up a series of contractual
awareness seminars aimed at the supply chain, but
fabricators in particular. The first in November 2008
addressed the issues surrounding basic construction law
and contractual awareness. For each subsequent set of
seminars we have worked with the member company
delegates to provide an outline for the next seminar. Back
last November, it was felt that Surviving the Credit Crunch
and Top Contractual Nightmares were the most pertinent
issues for the February 2009 seminars in Leeds. At the end
of this half day event, held at the Royal Armouries,
delegates wanted to see what happened at each level of the
supply chain (main contractor, sub-contractor,
manufacturer and supplier) as a case study scenario with
problems unravelled. This led to an event Managing your
position when disaster strikes in Warwick in late April 2009
and was attended by representatives from the vast majority
of the areas of the CAB membership supply chain –
18
R
esponsible sourcing: this is one of the latest ‘in
phrases’ in the sustainability lexicon, beloved of the
Olympic Delivery Authority and Office of Government
Commerce, leaped upon by BRE which has written its
own standard for compliance and soon to bedevil a sorelypressed industry with yet more demands
for compliance and conformity.
Now, looking at the above you might
think I am against this initiative – but no.
Not only do I represent the aluminium in
construction sector interests on the BSI
drafting committee, formed at the
insistence of an industry which demanded
a national rather than monopolistic David Earle
standard, but CAB is also working with CAB technical
the International Aluminium Institute to officer
develop a global sector scheme.
The draft standard, released this month, is intended to
provide guidance that all materials and products sectors
can use to develop schemes that best reflect the vagaries,
concerns and realities of their products within a common
framework. So this is not intended to impose more rules
and regulations on already-stretched companies but to
ensure that each material or product considers the whole
supply chain and addresses the environmental, social and
economic issues that are an integral part of any production
process.
The draft of BS 8902 can be found on the BSI BS draft
review web site at http://drafts.bsigroup.com - enjoy!
David Earle
creating very lively debate especially in the areas of
communicating issues up and down the supply chain
during a contract. This debate also led to the suggestion
that for the next seminars (provisionally scheduled for 24
September 2009) members wanted to take part in and
‘negotiate’ elements of a contract scenario – so there might
be teams made up of the various areas of the CAB supply
chain – fabricators, systems companies, finishers,
hardware companies and other suppliers. Currently we are
developing the idea with SLS’s expert input, ever mindful
that now, more than ever before, members need to gain the
maximum value possible from such events. For them to be
involved in their planning and delivery is one way of
achieving this. ❐
Justin Ratcliffe
CAB offers members regular feedback on standards
and legislation via its regular technical publication
‘RoundUp’. Further information is available on the
CAB website at www.c-a-b.org.uk
To enquire about membership please contact Julie
Harley at the CAB offices on 01453 828851
The Fabricator 2009
GLASS & STRUCTURAL GLAZING
Best pass for glass
Eco revolution
E
T
ly-based insulated glass unit
manufacturer Holloseal has just
recorded the best ever pass for its
recent EN1279 Part 3 submission for
gas filled insulated glass units with test
house TNO. Leakage test results of ±
0.3% are the lowest ever recorded.
Holloseal pioneers the development
of insulated glass unit production in its
advanced production unit at the
company’s Cambridgeshire HQ. It
succeeded in the test with the Holloseal
Maxseal gas-filled double glazed unit,
which utilises a butyl primary seal, twopart
polyurethane
sealant
and
Swissspacer Bar V warm edge spacer.
Units are gas filled with argon using a
fully automated gas press for optimum
retention.
Paul Tooley, Holloseal’s director of
sales annd marketing says: “Our
manufacturing conditions are secondto-none. The test result illustrates the
obsession we have with quality at every
level of production and throughout the
company. We believe that our Maxseal
uffX has launched a revolutionary,
new spandrel panel for the
architectural market which is the first of
its kind in the UK. The eco i-spandrel
panel has an insulating core positioned
between two screen-printed glass
panels which provides u-values of 0.35,
0.2 and 0.14 and an overall thickness
starting from just 28mm that will fit
directly into existing glazing systems.
Available exclusively from TuffX the
eco-i
spandrel
panel
provides
units are the very best available in the
UK – and this result proves it.”
Holloseal
Maxseal
units
are
guaranteed against failure for five years
and are available in a range of widths to
fit all frames, any shapes and in sizes
from 180mm to 2500mm. Ë
Tel: 01353 666169
Tooled up for quality
revolutionary benefits as a niche
product in the UK for the architectural
and curtain walling markets.There is no
need for additional internal building
works once installed and it can be
screen-printed in any ral colours. It also
conforms to the new Building
Regulations that will come into effect in
2010. Ë
H
adrian Architectural of Newcastle
has invested in excess of £700,000
in new machinery and equipment from
Elumatec.
The delivery of an SBZ130 CNC
machining centre at the end of last year
was part of a long term strategy to
equip the factory with the most stateof-the-art
aluminium
processing
machinery. Says managing director,
Darren Nichol,“We looked at the order
books and the amount of enquiries we
received and we also took feedback
from our clients about their projected
workload. Having taken all these factors
into consideration, we decided that the
new CNC machine would not only
improve productivity but help us to
keep up with the demand that we are
still
experiencing
within
the
marketplace for quality aluminium
doors, windows, roof glazing and curtain
walling.
“Equipping our factory with Elumatec
machinery means that we have the
capability and the ability to continue to
offer the highest quality aluminium
components to the market, and for our
own peace of mind, we are confident
20
www.tuffxprocessedglass.co.uk
Hadrian Architectural has
invested more than £700,000 in
new machinery to ensure it
maintains the quality of this
recent installation
that all machinery is thoroughly reliable
and backed by full support from
Elumatec.” Ë
Sprint Coatings, the Dublinbased architectural powder
coating company has recently
been accepted by the Council for
Aluminium in Building as a
member. Sprint recently
acquired new premises and plant
and relocated to the prestigious
North West Business Park at
Ballycoolin.
CAB supports the industry both
technically and commercially. It
includes not only aluminium
suppliers but all companies
involved in the supply chain. Ë
Tel 01908 580800
www.elumatec.co.uk
www.sprintcoatings.com
The Fabricator 2009
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GLASS & STRUCTURAL GLAZING – SEALED UNITS
Put to
the test
Bostik’s glazing test
cabinet
We are all aware of the requirement to test
insulating glass (IG) units to EN 1279 part 2
and, as the importance of window energy
ratings and low U value grows, also to EN
1279 part 3 (the gas leakage test).Although
few would question the importance of these
standards in ensuring quality and product
performance, the testing process can be
time consuming and costly writes
Katherine Higgins, (below) technical
manager, Bostik Construction Distribution
he importance of
submitting units to a
notified test house and
being confident that they
will ‘pass first time’
cannot be overlooked.
This is where Bostik’s
testing facility comes in.
For many years we have
been
working
with
customers, testing their
IG units for compliance
with EN 1279 parts 2 and
3 and providing valuable
feedback on unit construction before they are submitted to
a notified test house.
Bostik’s testing service is free of charge to customers,
and forms an integral component of our partnership and
support provision, providing reassurance of results before
having to pay for independent testing. Our EN 1279
support package has helped hundreds of IGU
manufacturers in the UK through the compliance process,
and our testing facility, which has been an established
resource for over 10 years, has tested hundreds of units. As
one of the only UK-based facilities able to test to these
standards, our location and our knowledge of the market
allow us to provide our customers with prompt and
relevant advice.
Demand for testing is increasing and our partnership
programme is attracting many more customers wishing to
make use of Bostik’s expertise and support. In fact it was
this growing demand that prompted the relocation of our
testing facility from Stafford to our Leicester operation,
where our hot melt butyl edge sealants are manufactured.
The move also forms part of a multi-million pound
T
22
New Karl Fisher
equipment
investment programme in the Leicester site that has
included the introduction of a computerised state-of-theart plant dedicated to the production of hot melt butyl
perimeter sealants.
This logistical move, with testing now located at the
same site as sealant manufacture and product
development, allows a more integrated R&D and testing
process and gives Bostik the flexibility to manage the
technical resource more effectively to meet customers’
needs. In real terms this results in a faster response time
and increased testing capacity. In particular, our capacity
to test to EN 1279 part 3 has doubled since the
commissioning of the new laboratory.
Bostik UK’s IG R & D team comprises seven dedicated
staff involved in sealant formulating, optimisation of
production and providing direct technical support to
customers. The IG unit testing facility itself is highly
sophisticated and is able to offer test procedures to the
exacting EN standards. It includes three high humidity
chambers that are used to age units and test for
compliance with EN 1279 part 2 and part 6, and an
advanced gas leakage testing system that traps, separates
and identifies minute quantities of leaked gases from IG
units for testing to EN 1279 part 3.
With changes to Document L due in 2010, 2013 and
2016, we are entering a period of rapid change within the
insulating glass industry. Customers who recognise this
and seek out the support and technical expertise of their
sealant manufacturer will be well placed to keep up and
adapt in a timely manner. The resource is here and
available for free, so why not put us to the test? Ë
www.bostik.com
The Fabricator 2009
Swisspacer is one of Europe’s
warm edge market leaders
Our advice to someone considering investing
lots of money in warm edge technology is simple:
DON’T
Geometrically identical to conventional aluminium spacers, Swisspacer can be
fitted using your existing manufacturing and IGU equipment. It delivers the very
best in warm edge technology without the need for expensive investment in new
machinery. And not only does Swisspacer outperform rival systems on thermal
values it also offers a package of features other systems don’t – including perfect
corners, fully integrated Georgian bars and a choice of over 17 colours from stock.
Why buy expensive machines when you don’t have to?
Join the warm edge revolution
To find out more call us on 0845 6011265
Swisspacer is a Saint-Gobain Glass Solutions company.
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Swisspacer is one of Europe’s
warm edge market leaders
GLASS & STRUCTURAL GLAZING – SEALED UNITS
Fully gassed up
The proposed changes in building regulations dictate that the majority of double glazed
sealed units will need to be gas-filled to meet 2010 energy efficiency guidelines and achieve
higher rated WERs. This means that sealed unit manufacturers must have passed the
EN1279 part 3 tests by the end of 2009
M
ark Hickox, sales director at Thermoseal Group
advises: “In the interest of keeping our customers
up-to-date and in business in 2010, we’re helping where
we can by offering advice in making sealed units gas-tight.
As a fabricator, you may make your own sealed units or you
may buy them in. Whichever you do, it’s worth reading on.
“There are many reasons why there may be increased gas
loss from a sealed unit, but the corner construction is the
most likely culprit for failing EN1279 part 3 standards.
This is equally so in the manual construction of foam
systems when the foil tape gas barrier is cut to expose
EPDM rubber at every corner leaving it as vulnerable as
standard corner key construction frames to gas loss.
“Aside of opting for units with bent corner spacer bar
construction there are other ways of tackling this issue.
Firstly, always make sure that your corner keys are flush
fitting and lock into the tube correctly. We manufacture
our own fittings which are unique for Thermix-TX.N
warm edge spacer bar at Thermoseal Group so we can
guarantee that they fit as securely as possible.
“We have also developed our own Gas Lock Seals. These
are adhesive strips that can be stuck directly onto spacer
tube to cover corners, joints and staple holes. These seals
provide additional protection against the escape of gas
which, if left to leak out over time, will cause a unit to fail
inside of its guarantee period.
“Another important consideration when looking at gas
filling is the desiccant you use. You must choose a 3Angstrom or pure 3A molecular sieve which selectively
adsorbs moisture but not other inert gases within the
sealed unit. If your desiccant doesn’t have these selective
adsorption properties it will adsorb gases such as Argon
from within the airspace of your sealed unit which can
contribute towards unsightly deflection of the glass panes
and premature failure of your double glazed unit.
“We are taking every step to help our customers to
produce top quality sealed units that meet the standards of
the EN1279 testing and also help to achieve the best WER.
This is why we’re marketing the ‘Energis’ construction,
which is one of the world’s first branded warm edge energy
efficient sealed unit designs brought to the market. It is the
blueprint for a superior technology sealed unit designed to
minimise energy loss through a window.
“Energis is our recommendation for a superior sealed
unit. It is constructed using low-e glass, warm-edge spacer
containing a molecular sieve, a primary and secondary seal
and the cavity being filled with an inert gas such as Argon.
It is put together with an emphasis on achieving a gastight, long-lasting unit while ensuring a thermally efficient
and structurally sound double glazed window which will not
diminish in its thermal performance through gas loss.” ❐
Above: Energis generic construction
Below:Thermoseal gas lock seals
Tel: 0121 331 3950
www.thermosealgroup.com
24
The Fabricator 2009
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Super Spacer is at the forefront of the warm edge
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materials. Call us today to see how Super Spacer
can improve the heath of your business
Are you getting your 5 a day?
The right product
Versatile equipment solutions
Enhanced Productivity
Comprehensive marketing support
Super Spacer dealership
Call Edgetech today for your guide
to a healthier business
www.superspacer.co.uk
Tel: +44 (0) 8700 566844
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GLASS & STRUCTURAL GLAZING – SEALED UNITS
Forum wins full house
The ‘Energy Efficiency in Focus – Revisited’ industry seminar, organised by Edgetech was
held on 26th February at Coventry’s Ricoh Arena. It was a resounding success with 282
delegates attending
ith representatives from systems companies, sealed
unit manufacturers, fabricators, installers and the
trade press, the day proved to be the forum for some
heated discussions, as well as a good networking
opportunity and an informative resource for attendees.
Andy Jones, managing director of Edgetech and host of the
day, gives his thoughts on the event: “We knew the issues
we would be discussing would be of interest to the
industry, but we were thrilled with the number of people
that took time to attend the day. As companies are fighting
even harder to maintain or hopefully grow their sales,
taking a day out is a testament to the commitment some
forward thinking companies are making to their own, and
W
Andy Jones
28
the industry’s, future. Following the first Energy Efficiency
in Focus seminar we organised in 2006, many of the
companies that attended are now benefiting from the
commercial advantage it offered them. Listening to
feedback from this year’s event and talking to the
companies there on the day, delegates to this event will
almost certainly be able to exploit market changes to their
own commercial advantage.”
The seminar was started by Andy Jones giving an
overview of the industry. He pointed out that if things are
tough and we don’t do anything to change it, why do we
think it will be any different tomorrow? All of the window
or energy industry experts talking on the day agreed that
window energy ratings offered the industry one of the most
powerful opportunities it has ever seen. They also agreed
that companies throughout the supply chain should act
now to gain commercial advantage and get ahead of future
legislation.
Sara Pearce from the Energy Saving Trust, Simon Beer
from BM Trada, Giles Willson from the British
Fenestration Ratings Council, Andrew Scott from Purplex
Business Consulting, Andy McDowell from Pilkington
Glass and Alan Fielder of Edgetech UK all spoke and
inspired the audience to get involved in the question and
answer session at the end of the day. Many questions
focused around the issue and use of BFRC and Energy
Saving Recommended logos. Both organisations promised
to look into making this area more clear in new or updated
guidelines, to make the process as easy as possible for the
industry to understand and use. Ë
Tel: 08700 566844
www.superspacer.co.uk
The Fabricator 2009
DOORS
Folding slider foiled
D
uraflex has launched a bespoke bifold door system. The door is
available in two to six pane widths with
numerous opening configurations which
include single and double door opening
within the bi-folds.
The door’s features include a new
aluminium threshold which incorporates
the track, cill and add on as one section.
This offers improved operation due to
the weight passing through to the fabric
of the building, reduced step height of
30mm and improved aesthetics. Further
enhancements include bespoke end caps
for improved weathering and aluminium
sash reinforcing to ensure all hinges are
fixed into reinforcements.
A range of foil finishes is available from
standard solid foils to new natural
wood finish foils. As with all Duraflex
products, these are supplied on calcium
organic material with foils supplied on
solvent free lamination. Ë
CNC investment
A
n escalation in demand for its
products has led Rockdoor to
invest in a CNC router that will help to
increase output. The fully automated
Italmac machine, the first of its kind in
the UK, has been installed at the
company’s manufacturing facilities in
Blackburn and will be dedicated to inner
and outer-frame production.
A Rockdoor spokesman syas the
company has seen steady but substantial
growth in the composite door market
over the last 12 months with sales
increasing by 80% through 2008. It is
intended that this investment will
Tel : 08705 351351
Mila delivers
M
ila Hardware has achieved record
On Time In Full (OTIF) figures for
the delivery of door hardware to one of
its biggest customers – Safestyle UK.
The
Barnsley-based
fabricator
received 98% of its orders in full during
2008, which it believes sets new
standards for the hardware industry.
Mila uses exceptionally stringent order
fulfilment criteria to measure its
performance with the result that just
one item missing from an order means
it fails the OTIF test.
MD Richard Gyde says Mila can quote
similarly impressive OTIF figures for its
entire delivery output for the whole of
2008. Ë
Tel: 01327 312400 www.mila.co.uk
Mila’s in house UKAS Accredited
Test Centre.
Hoppe has upgraded its Arrone Plus 72mm euro
profile mortice nightlatch case by adding an antithrust pin for added security.
The AR914 is designed for use on commercial and
public building doors which, when closed, can only be
opened with the use of a key. The anti-thrust pin
provides added security, as it prevents intruders from
using a credit card to retract the latchbolt and gain
unauthorised access to a building.
The AR914 Mortice Nightlatch has been successfully
performance tested to BS EN 12209:2003 which is
for mechanically operated locks and latches. It is CE
Marked, Certifire approved, and it conforms with the
recommendations of BS8300 and Approved
Document M, which deals with the design of
buildings to meet the needs of people with special
needs. It can also be used on up to one hour timber
and four hour steel fire doors.
Backed by a five-year operational guarantee, the
AR914 is available with a satin or polished stainless
steel, or polished brass forend striking plate. Ë
Tel: 01902 484 400 www.hoppe.co.uk
30
further streamline the company’s
manufacturing capabilities to help
establish the site as the most advanced
composite door manufacturing facility
in Europe.
With production reaching record
levels each month, Rockdoor’s growth is
attributed both to new business and a
rising demand from existing customers.
Rockdoor claims to have the only fully
engineered PVC-U composite door on
the market that incorporates strength,
Mark Simm
security, durability and low maintenance
combined with aesthetics. Manufactured
with a 10 year guarantee the Rockdoor
range reassures customers that they can
‘fit and forget’.
Sales director Mark Simm says: “The
new CNC router assures total reliability
and efficiency in our production
process.This investment in our state-ofthe-art facilities will help increase
capacity and enable us to more than
satisfy customer demand.” Ë
Tel: 01254 662999
The Fabricator 2009
There are woodgrain
doors and then there
are guaranteed
goodgrain doors
Whilst some mahogany doors have a
guarantee from the middle man distributor,
the far east manufacturer doesn’t endorse
this confidence with any warranty. The new
Door-Stop “Darkwood” door is guaranteed to
give this unique ‘is it real’ look for a decade.
There are composite doors
and then there are
01623 446336
doors
www.door-stop.co.uk
DOORS – COVER STORY
New
doors
opening
When Selecta decided to get into the doors
sector it had no idea just how big the
project was going to be. Fours years later
Selecta Doors is a thriving dedicated
division
t started four years ago when, according to sales and
marketing director Mark Richmond, Selecta spotted the
potential for composite doors. The problem at the time
was sourcing a suitable door that would allow the company
to use its outer frame for the doorset. It culminated last
year with Selecta setting up its own doors division, now
making 100 doors a week on a seven day turnaround.
“It was a huge learning curve for us,”: says Richmond.
“We found a company which had a product we could use
but in the beginning there were huge quality issues. Their
packaging was poor and we were getting too many doors
returned.”
When the supplier was put on the market Selecta’s
solution was to buy its machinery. “We soon realised that
the manufacturing process they were using was far too
complicated,” says Mark Richmond. “So we did our
homework and took a giant leap. We invested in a CNC
machine.”
Selecta set up a doors division and published its first
brochure. “It was pretty simple,” says Richmond, “but we
were still just putting our toe in the water.” Selecta’s aim
was to produce a high quality door at a low price. “We just
did the numbers,” he says. “We sourced a Nanya door slab
and use Fab-and-Fix hardware with Millenco locks. It
turned out that the market for composite doors is even
bigger than we had reckoned and frankly, you won’t buy a
door of this quality at the price we offer it anywhere else.”
Selecta now offers its doors on a seven day turnaround
and has published a comprehensive 36 page doors
brochure.
“Selecta is in a good position,” says Mark Richmond.
“We own the site and the company is cash positive. We
don’t take business for the sake of it, the terms have to be
right. The problem for everyone is that, historically, the
industry has expected things for nothing. That can’t
happen any more.The margins are just not there for any of
us. It’s time everyone realised this.” Ë
I
32
Mark Richmond
Three of the Selecta
doors, built on the Nanya
door slab with Fab-and Fix hardware and Millenco
locks
Tel: 0121 325 2100
www.selectasystems.com
The Fabricator 2009
There are light oak
doors and then there
are matching oak
doors
There are composite doors
and then there are
01623 446336
doors
www.door-stop.co.uk
DOORS
Phoenix appoints
hoenix Door Panels has appointed
Andrew Wheeler as its first business
development manager to assist with its
continuing growth in PVC-U door
P
Andrew Wheeler takes on the
business development role at
Phoenix Door Panels
Available to order, the Camden Composite range offers aesthetically
pleasing traditional style, timber effect doors that are produced in
modern, virtually maintenance free materials.
Renowned for their excellent thermal performance, Camden Composite
doors offer better insulation properties than standard PVC doors, as well
as enhanced protection from forced entry due to their new high security,
multi-point locking system.
Featuring the revolutionary cylinder free multi-point locking system,
Vectis door handle (in a range of colours) with 4 butt hinges; Camden
Composite offers the market a superior performing door that is still
www.camdengroup.co.uk
stylish and highly desirable. ❐
panels, and particularly the new quality
composite door range.
Bringing more than 30 years industry
experience to his new role,Wheeler will
assist national sales manager Haydon
Statham in building on the 40% business
growth achieved over the last two
years. Maintaining the excellent
customer service levels for which
Phoenix is renowned will also be a
priority. ❐
Tel: 01487 740469,
Sliding into continual growth
A
s window fabricators and installers
diversify, Avocet hardware is seeing
sales growth in new areas. Sales of bifold door hardware have increased by
30% year-on-year from December 2007
to December 2008 and managing
director Kevin Harvey believes this
trend will continue. “More fabricators
are adding bi-fold doors as they look to
increase sales through diversification.”
Avocet offers the Siegenia Aubi FS
Portal – folding sliding door gear. It can
use up to seven sashes creating an
opening of 6.3 metres, and it’s suitable
for timber, PVC-U and aluminium
profiles. Its easy-to-assemble gearing
offers a contemporary option to stepout doors and a ball bearing raced roller
gives smooth operation. The Siegenia
door gear is available with a very low
threshold for disability access and is
backed up by a 10 year mechanical
guarantee. ❐
Tel: 01484 711700
www.avocet-hardware.co.uk
34
The Fabricator 2009
There are quick turn
arounds and then there
are 3 day deliveries - even
straight to site
days
There are composite doors
and then there are
01623 446336
doors
www.door-stop.co.uk
DOORS
Yale PAS Door-stop
D
oor-Stop
International
has
successfully achieved the latest PAS
23 / 24 Clause A11 accreditation,
without compromising on quality or
aesthetics using Yale’s three hook
stainless steel lock strikers, high security
handle and kitemarked cylinder
combination.
The kitemarked anti-manipulation
euro profile cylinders have been
independently tested and proven to
meet the requirements of new British
Standard BS EN 1303:2007 and has also
been awarded the new Kitemark
certification. Secured by Design, the
retrofittable cylinder offers a long-term
bump resistant solution for front and
back doors.
Yale’s high security door handle is also
ideal for retrofitting and forms part of a
new range of suited door furniture,
encompassing letterboxes and numerals.
The security handle has the same fixing
positions as other Yale door furniture for
ease of fit.
Door-Stop managing director Nick
Dutton
says: “We aim to offer
customers a complete door solution
that not only looks good but also
achieves the latest security standards
and addresses key concerns such as
bumping.
“Yale is synonymous with security and
complements our reputation for quality.
By gaining PAS 23/24 accreditation, we
will not only be able to offer this to
installers who supply to the demanding
commercial sector, but also to those
who are working with homeowners
who increasingly request high security
locking systems for total peace of mind,
as crime rates rise in the recession.”
Door-Stop International has also
recently added Yale’s electronic door
viewer to its offering, providing installers
with further differentiation on their
composite doors. Based on the
traditional spy hole, the electronic door
viewer uses an external camera to show
P
addock has recently launched a new
range of one piece keeps for the
premium brand Millenco Mantis multipoint door locks. Instantly identifiable by
its decorative zinc alloy end caps, the
new strikers have a versatile profile
specific packer system, ensuring
compatibility with virtually every PVC
profile system on the market.
live images of visitors at the front door
on a large easy-to-view internal screen.
Afolabi Akinsanya, national sales
manager at Yale UK, says: “Door-Stop
International has embraced the need to
offer high security solutions and
innovation, without compromising on
aesthetics.
“By using Yale’s ‘2 step’ product
combination, and in addition offering the
electronic door viewers, Door-Stop
International can add value and boost
the sales potential of their composite
door ranges. It also taps into the
consumer market, where home security
has become a top concern, and to
remain on top, it is critical that installers
invest in product solutions that meet
their requirements.” Ë
Tel: 0845 223 2128
www.yale.co.uk
Door-Stop International is celebrating one year in business with a series
of new product launches and enhancements for its
customers. Door-Stop MD Nick Dutton says:“For
over a year now we’ve been giving installers quality
composite doors in three days. Our sales have
rocketed in the first year because our offering is on
target and continues to grow. But we won’t rest on
our laurels. Our objective is to continue to exceed
our customers’ expectations and celebrate our first
anniversary with a series of new product developments.”
www.door-stop.co.uk
3634
Keeps one
piece
The range also boasts the company’s
all new Allen key adjustment system,
whereby both the latch and roller
receivers are adjusted with an Allen key,
reducing the need for a number of
different tools when installing the door.
The keep is a fitters “dream” boasting
overall adjustment of +/- 3mm.
Paddock managing director Nigel
Hutchinson, says: “Millenco Mantis locks
have always been built with the an
emphasis on ease of manufacturing and
installation, as well as good service life.
This new keep range embodies all of
these qualities. Couple this with the
operational benefits of fitting one piece
keeps and we hope that our customers
will benefit all-round by utilising the
range.
“The compatibility with our profile
specific packer system, means that the
Millenco Mantis3 is available for a wider
range of profiles and applications than
ever before.”
The new keep is included in the Your
Security Guard guarantee scheme offered
to all Millenco users. Ë
Tel: 01922 711722
www.paddockfabrications.co.uk
The Fabricator 2009
A+
It’s a fact that when it comes to window frames there is no more
environmentally friendly material available than PVC-U.
The BRE Green Guide rated PVC-U windows as A+ for commercial
projects –that’s as good as it gets!
Here are some more important facts to be
aware of: PVC is 100% recyclable; 90% of the
windows awarded an A rating under the
Windows Energy Rating Scheme have PVC-U
frames; 8 out of 10 windows fitted in the UK
have PVC-U frames; The majority of tenants and
home owners select PVC-U frames as their
preferred choice for window replacement.
For more information visit
www.pvcaware.org
The British Plastics Federation
A
6 Bath Place
Rivington Street
Initiative
London EC2A 3JE
Tel. 020 7457 5000 Fax. 020 7457 5045 E. [email protected]
DOORS
What price
your
guarantee?
It’s a fact: the composite door market is
growing, and growing fast, as home owners
wake up to the benefits of next generation
replacement front and back doors. Nick
Dutton, director of composite door
manufacturer Door-Stop, looks at the
importance of guarantees
W
ith any growing market there are potential pit-falls,
especially in a sector heavily served by overseas
manufacturers. There are two main problems: the most
obvious is vulnerability to price fluctuations caused by
exchange rates. But also there is the matter of
manufacturer’s gurantees and what value they have, if any.
It seems to me that many of the so-called guarantees
offered, especially for woodgrain, are little more than
unsupported literature from distributors selling-on the
imported products.
We are all used to relying on manufacturers’ guarantees
for the peace of mind that, if the product fails, we’re
properly protected. But here we have a situation where the
manufacturers are making a product in which they have so
little confidence, they are not guaranteeing it. Yet the UK
distributor, keen for a sale, guarantees it himself. But on
what basis?
If alarm bells have started ringing then two questions in
particular have to be asked: what is the substance of the
guarantee and what is the true cost to you of a failed
product? Ultimately the answer to the first is the value of
the guarantor, which in this case could be a distributor
with very little asset base. So the answer is not a lot of
substance. To answer the second part consider whether
you want to sell something that even the bloke that made
it isn’t prepared to stand by. Are you really prepared to end
up being the one carrying the can – and the cost of call
backs and a damaged reputation?
It’s true that the small print of guarantees isn’t the most
interesting thing in the world and to get around this, there
seems to be an automatic acceptance that provided we see
something that says ‘guarantee’ we have peace of mind and
think “it’s ok”. But deep down we all know this isn’t the
case, and with a little bit of digging, remembering the devil
is always in the detail, you can find some very big buyer
beware signals. ❐
The Fabricator 2009
Top: Nick Dutton
Below: Door-Stop’s new dark wood door, designed
to work with both the traditional mahogany and
cherrywood door frames, comes with a genuine
manufacturer’s guarantee.The dark wood door
carries the same guarantee as the rest of the
range to give customers peace of mind
Tel: 01623 446336
www.door-stop.co.uk
39
PRODUCT PAGES
Fully supported
M
any companies pay lip service to
customer care packages. But
Avocet Hardware claims to be one
company its customers can rely on
when it comes to customer service.
Avocet Assist aims to support
customers during every step of the
buying process.
Sharon Morris, Avocet’s customer
care manager, says Avocet goes further
to support its customers because of the
value it adds to the service it offers.
“Many companies only deal with aftersales supports, and this is usually when a
customer has a complaint,” she says.
“We understand that customers want
support throughout the buying process.
Avocet Assist allows us to give them
what they need to grow.
“Avocet is able to offer this level of
service because it has the infrastructure
in place. With all departments working
M
asterframe has published a series
of full colour retail brochures to
better explain and illustrate the
company’s range of PVC-U sash
windows to the consumer. In a
challenging market, trade customers are
Customer care manager Sharon
Morris
together, when a customer has
particular requirement, we can find a
solution quickly and effectively.” Ë
Tel: 01484 711700
Promoting the range
C
rystal Direct has two new product
brochures to promote its bi-fold
doors and vertical sliding windows. Each
brochure clearly details key features and
benefits, and the bi-fold door brochure
includes
important
technical
information. The national trade
fabricator introduced the products last
year recognising the importance of
giving installers new opportunities to
sell.
The bi-fold door is an emerging niche
with mainstream potential, allowing
installers to sell an added-value option
to homeowners. Crystal produces bifold doors in a choice of white,
mahogany and light oak finishes, with
two to seven sash combinations.
Sash described
increasingly looking for ways to stand
out from the competition and the new
literature delivers a means for them to
showcase the appeal and elegance of the
products. Ë
Tel: 01376 510410
www.masterframe.co.uk
Clarifying Ecoclear
S
Crystal’s vertical slider provides a cost
effective solution for period style
properties. The window comes with a
traditional design that is available in a
wide variety of colours and foils. It has
excellent weathering performance and
high thermal properties. Ë
Tel: 01462 489 900
olaglas has a new brochure for
customers
to
help
them
communicate the key benefits of its
EcoClear sealed unit to homeowners.
The brochure was designed to
demonstrate the advantages of
Home working
T
he new Studio/Office from CWG
Choices is offered in a range of
standard sizes from 8ft x 6ft to 14ft x
10ft. The walls are PVC-U frames with
either glass or plastisol panels. There
are numerous colours to choose from
to suit any situation and there is a
choice of door types and the number of
opening sashes required. The roof can
be glass, polycarbonate or plastisol
panels and the floor is finished to
plywood, for the final covering by the
client.
Garden Studios/Offices can typically
40
be installed in one day and do not
require foundations since they have
their own concrete support pads. The
mono roof types are below 2.5m in
height and so are unlikely to be involved
with ‘planning’ issues. Ë
Tel: 01536 271940
EcoClear in energy saving, performance
and visual clarity.
Glass marketing manager Matthew
Kirby (above right with national sales
manager Mathew Kershaw) says:
“EcoClear has been an instant hit with
customers, and is seen as one of the
most technically-advanced double
glazed units on the market. The aim of
this brochure is to help them take the
message to homeowners.” Ë
www.solaglas.co.uk
The Fabricator 2009
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Express V sliders
S Express, part of Devonshire
Window Systems, increased sales by
23% in the last year, thanks largely to the
Spectus vertical sliding sash window.
Managing director Darran Round
decided to specialise in manufacturing
vertical sliders four years ago and hasn’t
looked back since: “We used to buy in
our vertical sliders, but became
V
increasingly frustrated with the
unpredictable quality and lack of
customer service. Manufacturing sliders
is a big investment and much different to
making casements. The tolerances are
much finer and the quality has to be
second to none for the product to
perform perfectly. This degree of
knowledge and experience is exactly
where we are.” ❐
Tel: 01453 521621
Foiled again
new XpressRange of coloured foils,
offering fabricators the five most
popular foils on a ‘fast track’ delivery
service, is now available from WHS
Halo.
The range features Ice Cream, Gale
Grey, Beck Brown (black), Hazy Grey
and White woodgrain coloured foils, for
A
WHS Halo’s Eclipse and new System 10
70mm chamfered window profile suites.
The XpressRange is available on rapid
response lead times and with reduced
minimum order quantities. ❐
whs-halo.co.uk
The Fabricator 2009
Service on-line
imberWindows.com has created a
new ‘Service Request Area’ for its
Registered Installers to access on the
website and log any problems with
delivered orders.
Using their password, registered
installers can view the area and submit
any problems with product or delivery
by completing a simple form. Instantly,
support technician, Corin Mills, is alerted
by SMS. Mills will follow through the
problem and ensure it is resolved to a
satisfactory conclusion. All actions and
communication relating to the issue are
logged on the online service request
ticket to keep track of progress.
Gathering the data online also enables
TimberWindows.com to accurately
T
monitor the problems and take steps to
manage them, either by improving its
quality control processes or, if
appropriate, supporting the dealer with
further product training. ❐
www.timberwindows.com
Sash makes it crystal clear
ash
customer
Cristal
Clear
Conservatories is being increasingly
recognised by leading house builders as
a valuable asset in selling homes. In a
recent residential development in
Basingstoke, George Wimpey has
incorporated
the
company’s
conservatories into several of its showhomes on site.
“Both builders and buyers want
quality and that is precisely what we
offer,” says Christine Jones, owner of
Shropshire-based,
Cristal
Clear
Conservatories. “Where we score
points over the competition is our
ability to offer the whole package, from
base to installation to electrics and as a
dedicated conservatory manufacturer,
S
we have the experience and
manufacturing capacity to deliver the
very best. And that is why we insist
upon the very best from our suppliers,
with Sash UK having been vital in
supplying the highest quality window
frames and roofs.” ❐
www.sashuk.com
Makita provides power tool
operators with useful tool kits that
sensibly combine two or more of
their popular products in tough
transport cases that equally offer
very attractive package prices. Four
new kits are now available and offer
around 20% reduction in the
combined list price of the individual
tools and may be even more
attractively priced at Makita’s
distributors.
The Makita MEU036 kit features
the powerful 2000 watt GA9020 230mm angle grinder plus the 115mm
angle grinder 9557NB housed together in a rugged tailor-made plastic
case.This is available in 240v or 110v specification.
The new Makita kit MEU040 includes the HR2230 SDS+ rotary
hammer plus the 9557NB 115mm angle grinder. ❐
www.makitauk.com
43
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“
The question isn’t do we care. I know
we all care. The question is do we care
enough to actually do something?
”
Britain’s PVC-U industry has a lot to
be proud of. We make great products.
Our windows, doors and conservatories
not only look great, they are also
extremely durable. And they are 100%
recyclable. In fact, PVC-U out-performs
rival materials such as timber across
the board - particularly where it
really matters in areas such as energy
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whole life costs.
Our products are fantastic. Our products aren’t the problem. The problem is we no
longer bother to tell anyone just how good they are. As an industry we’ve stopped
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threat to our future prosperity. I’ve been in the windows industry for 25 years.
I started out as an installer. I now run a successful fabricating business, Crystal
Direct. I care about the future of the industry. And I’m prepared to put my money
where my mouth is.
This isn’t about promoting my own business. I want to create a platform that will
bring fabricators and installers together to promote PVC-U. I don’t wish to exclude
systems companies or anyone else who wants to support the campaign. However,
we cannot rely on anyone else to do this for us. Installers and fabricators are
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Fabricators and installers have a vital role to play and a vital interest at stake - it’s
time we stepped up to the plate.
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material. We also need to challenge the inaccurate and misleading claims put
about by manufacturers of alternative materials who, instead of improving their
own products, would rather spread scare stories and misinformation about ours. My
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asking for your support.
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in helping to promote PVC-U, please visit ZZZÀJKWLQJEDFNZLWKIDFWVFRP or email
me at [email protected]
Martin Randall, Chairman, Crystal Direct
PVC-UÀJKWLQJEDFNZLWKIDFWV
TROJAN
The Strength of Hardware Design
WINDOW AND DOOR HARDWARE
...WE'VE GOT IT COVERED
Espags... Shootbolts... Hinges... Handles... Multi-Point Locking...
Friction Stays... Letter Plates
At Trojan we offer fabricators and installers one of the most comprehensive hardware ranges on the market
today. Every product within our range has been designed with tangible feature benefits to bring major
advances in terms of innovation, security and operational performance.
Whatever your hardware requirements, standard or complex, Trojan has it covered
A choice of stainless steel shootbolts and espags for ultimate corrosion resistance
Choice of window and door handles including cockspur, inline, cranked, tilt and turn and the NEW Sparta door handle
Choice of hinges including the Mega Egress hinge to suit all side hung application up to 900mm wide
Newly launched letter plates designed to complement the Sparta door handle
All products tested and accredited to exacting industry standards
Designed and manufactured in-house for ultimate quality assurance
Available in a choice of colours and finishes
Supported by an effective and reliable service
Trojan Hardware and Design Ltd, Commercial Road, Walsall, West Midlands, WS2 7NQ
T: 01922 713933
F: 01922 713890
E: [email protected]
W: www.trojan-hardware.com
Recyclable Sustainable Affordable
A rated windows?
If you have been looking for a product to create new opportunities in these highly competitive times then look no
further! A rated windows make perfect sense; they offer high levels of performance and are energy efficient which
makes them appealing to customers considering a new installation or replacement of existing windows.
In addition to window energy ratings the Building Research Establishment (BRE) Green Guide
has examined PVC-U windows ‘green’ credentials and awarded them A for domestic and A+
for commercial applications.
Bottom line; fit A rated PVC-U windows and you will be offering your customers the solution
to become more energy efficient and environmentally friendly. What’s more, with a wide
range of colour finishes to choose from including the latest White Woodgrain foil, customers
can be assured of good looks too!
A growing number of Deceuninck fabricators can now offer A rated windows and are ready to
take advantage of this important growth opportunity. If you would like to find out more about
our products and services and availability of A rated windows, call us today.
Deceuninck Ltd., Porte Marsh Industrial Estate, Calne, Wiltshire SN11 9PX.
Tel. 01249 816969 Fax. 01249 815234 www.deceuninck.co.uk
deceuninck