LIverpool March 2007.indb - Liverpool Chamber of Commerce

Issue 9
March/April 2007
Chamber
£3
Free to members
Smart option for
Chamber members
Smartcard brings members
the best of the city’s lifestyle
Chamber takes a responsible lead
5
Best Bar None winners announced
6
Borg back on grass in Liverpool
12
The business magazine for Liverpool and Merseyside
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Welcome
3
Bjorn to bogie
– what a journey
LiveOne20
OUR featured story this edition is the
LiveOne20 card – the latest member
service from Liverpool Chamber
of Commerce. The card is a tool for
rewarding, attracting and retaining staff
in a tough recruitment market.
The Chamber’s 1,700 member companies
employ around 150,000 people between
them and the LiveOne20 card is a novel
way for businesses to offer their valued staff
cut-price admission to paid attractions,
transport concessions and bargains in
selected restaurants, bars and hotels. For
details of the initiative, call the Chamber’s
head of membership, Jenny Stewart.
Spotlight
The new card that is
bringing the best of
Liverpool’s culture to
Chamber members
— Page 4
Chamber news
Awards highlight the cream
of Merseyside business
— Pages 5-6
Bjorn to bogie
08business
connect
WHEN Bjorn Borg plays the Liverpool
International Tennis Tournament this June
it will be 30 years since he defeated Vitas
Gerulaitis in one of the greatest semi finals
to grace Wimbledon. Then, the men’s game
was about speed around the court and not
just serving and volleying. We won’t see
Borg at his phenomenal best but what a
Birthday celebrations
introduce virtual trading
platform
— Page 7
Environment
“Top sport produces great
business opportunities and
this year the Chamber will
host around 600 guests at the
Aintree festival”
pleasure to welcome him to Liverpool in
our 800th birthday year.
Top sport produces great business
opportunities and this year the Chamber
of Commerce will host around 600 guests
on the opening day of the Aintree Grand
National Festival. This is the 10th year we
have offered our members this facility and if
you are interested in joining us, you’ll have
to hurry and call Sue Platt at the Chamber
for details. I guarantee a fantastic day out
and a unique networking opportunity.
Liverpool Chamber’s chief
executive, Jack Stopforth
As I write this, the Grand National is only
weeks away and before then Liverpool
will twice face Barcelona in an intriguing
European Champions tie.
New stadia are planned both for Everton
and Liverpool and the impressive
Liverpool Arena opens up all sorts of
possibilities for future sporting events.
Last year’s fantastic Open Golf at Royal
Liverpool is still fresh in the mind and
preparations are well underway for the
tournament’s return to Royal Birkdale
in July, 2008. Add the world beating
achievements of gymnast Beth Tweddle
and the all-conquering St Helens Rugby
League team and no other area of the
country can hold a candle to Merseyside
as a venue for top class sport.
On a marginally less exalted sporting level,
the Chamber’s Annual Golf Day is scheduled
to take place at Caldy Golf Club on May 24
and if you are interested in entering a team
or donating a few prizes, call Terry Dunne at
the Chamber.
Contact point
Editorial
Advertising
If you have any news or views
you would like to share with
other Chamber members,
contact Terry Dunne on
0151 227 1234 or email him at
terry.dunne@
liverpoolchamber.org.uk
For details on advertising
opportunities in Liverpool
Chamber, contact:
Membership
For more information about
membership of Liverpool
Chamber, visit
www.liverpoolchamber.org.uk
or ring Colin Harrison on
0151 227 1234.
Caroline Ackroyd
on 0161 443 5066
or email her at
[email protected]
UK Chamber Media
Contact Peter Knott on
0161 443 5088 or email
[email protected]
Liverpool Chamber is produced
on behalf of the Liverpool
Chamber of Commerce and
Industry by Excel Publishing Co
Ltd, trading as Imprint.
It is distributed to members of the
Chamber and other qualifying
businesses free of charge.
Although every effort is made to
ensure the accuracy of information
contained in Liverpool Chamber,
the Chamber nor its publishers
cannot accept any responsibility
for any omissions or inaccuracies it
may contain.
New name and shame
energy laws could hit
Liverpool companies
— Pages 8-9
Training
Boosting skills levels and
promoting entrepreneurship
in Merseyside
— Pages 10-11
Events
BCC annual conference
leads off our regular review
of events
— Pages 12-13
International
Chinalink awards honour
leading figure in the hugely
successful twinning of
Liverpool and Shanghai
— Page 14
Spotlight
Merseside Innovation
Awards
— Page 15
4
Cover story: LiveOne20
Liveone 20 – smart access to city life
LIVERPOOL is a city which has long
been recognised for its energy, its
innovation and its residents’ love of life.
Soon Chamber members will have the
chance to sample another Liverpool first,
a unique new scheme bringing together
the very best of the city’s lifestyle all
wrapped up in a convenient smartcard.
LiveOne20 has been designed by marketleading smartcard company, Livesmart,
in partnership with the Chamber. The
card allows Chamber member companies
to reward staff with a really exciting
product at minimal cost.
The card is the most advanced of its kind
ever launched in Britain and uses the
same cutting edge technology as similar
projects in Las Vegas, New York and
Hong Kong.
It means Chamber members can get the
most out of their leisure time, enjoying
a range of exclusive offers and savings
of about £800 a year on eating out,
shopping, health and beauty, sport and
much more.
Richard Dutton, Livesmart’s chief
executive, explained more about the
idea behind the scheme. “We have been
talking to the Chamber about developing
a smartcard specifically suited to
members and their employees.
“We took the name from European
regulations stating that employees should
work a maximum of 48 hours a week.
That leaves 120 hours free time for taking
it easy, perhaps going out for a meal,
see a show or even do a little shopping.
Together with the Chamber, we wanted a
card which was easy-to-use, offered great
value for money and, most importantly,
was able to reflect the very individual way
people live their lives.”
A comprehensive network of scheme
partners has been developed among
some of Liverpool’s premier names in
leisure, entertainment and retail. They
include many of the city’s leading hotels,
restaurants, health clubs, hair and beauty
salons and cinemas with more big names
already lining up to take part.
Each card has a unique chip which is
smart enough to know which offers and
entitlements are available at any given
time – deals which will save cardholders
up to £200 per quarter. Cardholders
can also find out about all the great
savings and discounts by logging onto
the LiveOne20 cardholder website
(www.liveone20.com).
Livesmart’s commercial director, Carl
Speight, said the card was “the most
advanced and smartest way to bring a
red carpet touch to everyone’s experience
of life in Liverpool”. He added: “This is
the result of a lot of discussion with the
Chamber and its members about what
matters to them.
“We believe we have created something
which gets them on Liverpool’s inside
track at the click of a mouse. It’s incredibly
convenient and will make their leisure
time – and money – go much further than
before. The more people use their cards,
the more discounts they’ll be entitled to
and, therefore, the more they’ll save. This
is entirely about shaping the best of the city
around the people who live and work here.”
The LiveOne20 card is being made
available to all of the Chamber’s 1,600
member organisations with a potential
reach of more than 100,000 employees.
Liverpool Chamber chief executive,
Jack Stopforth, said the LiveOne20 card
represented a great way for employers to
reward their greatest assets – their staff.
“This is another example of this city’s
creativity coming to the fore. This is a
unique project and a wonderful tool to
motivate and retain employees. It allows
us to tap into the cultural and commercial
resources which Liverpool has in order to
offer wonderful added value.
“As well making the card available to
personnel with its broad initial offer,
bosses can load on additional benefits,
such as meals or theatre tickets, by way of
a reward. Cardholders will also be able to
treat themselves to these extra offers.”
In addition to visiting the LiveOne20
website, any member companies requiring
further details about the scheme can
contact Livesmart’s account manager
Daniel White by phone (0870 055 3472) or
e-mail ([email protected]).
Chamber news
5
Stay in touch
with e-news
Chamber’s responsible lead
BULK pharmaceutical manufacturer
Eli Lilly has been presented with a
Responsible Business Award for its work
on odour reduction at their Speke plant.
Liverpool Chamber of Commerce
supported the new award category at the
Groundwork Environmental Awards.
The Chamber is leading on developing
a responsible business agenda which
enables companies to manage a wide
range of social, environmental and
economic impacts and also to realise a
wide range commercial opportunities.
Liverpool Chamber member Eli Lilly
was praised for its work as a responsible
neighbour to its community, involving
local people in a project to reduce
fermentation odours from the plant,
which is sited in a mixed residential and
industrial area.
Some £5 million was invested into
the plant to reduce its impact on
residents. Julie Stanley, the company’s
community liaison officer, explained:
“Initially we asked twenty local
residents to keep an odour diary over
several months for two consecutive
years so that we could get an idea of
odour generally in the locality.
“We have worked with local people every
step of the way. We set up a community
liaison panel made up of a range of
residents and local community groups
including the Environment Agency
and invited them on site and explained
the odour reduction programme and
how it would benefit them. The figures
speak for themselves, in 2000 we had
88 complaints and in the last three
years we haven’t had one attributed
to our fermentation processes.”
“All businesses regardless of their size
and sector manage some aspect of their
wider impacts,” says Maresa Molloy, head
L-R Kevin Griffiths, the Chamber’s
director of commercial services, Julie
Stanley, community liaison associate,
Terry Brown, process operator and
olfactometry consultant, and Guy
Gainey, fermentation shift leader
of policy and information at Liverpool
Chamber of Commerce.
“This new category in the awards received
the most entrants which shows that
business are keen to demonstrate that they
are working in this way. The awards are as
much about how businesses have grasped
an opportunity as well as avoided risk.
The work of the winning company will be
inspiring to other businesses.”
Runners-up were Knowsley-based
Colourmatrix, plastic products
manufacturers for their widening
out their work on Corporate social
responsibility and their work on resource
efficiency and energy saving.
LIVERPOOL Chamber is keen to
respond to the needs of members, so
we’re modernising the way that we
work and will be making changes
to the way that we market the
Chamber’s services. As part of this
programme of improvements, the
chamber has launched an electronic
newsletter.
Designed to compliment the Liverpool
Chamber magazine, the e-newsletter
aims to bring up-to the minute
business news and views and enables
subscribers to give their feedback to
the day’s business issues, affecting
businesses in the area.
Jenny Stewart, the Chamber’s head
of membership said: “We’ve already
had an excellent response from our
members and interest in the stories
covered from the Chinese New Year
Awards dinner to top tips on winning
tenders.
“We’re now rolling out this news
service to to all of the city’s business
community so that they can benefit
from this service.”
You don’t have to be a member
to get the e newsletter, if you’d
like to subscribe to the Chamber’s
weekly e-news letter, just e-mail
[email protected]
with your name, company and email address
Smart meters improve energy performance for business
THE vast majority of organisations
are working in the dark when it comes
to gathering accurate management
information on their electricity
consumption – wreaking havoc with
forecasting, budgeting, bill payment
and the identification of waste.
But new Smart Metering technology
available from Chamber Utilities™ is
now offering these organisations a low
cost solution – giving them access to
consumption readings taken every
30 minutes, 24/7. This information is
downloaded via mobile technology to
provide actual consumption information
for the supplier to accurately invoice
against. The data can also be accessed
in user friendly graphical and tabular
formats by the company to show half
hourly, daily, weekly, monthly, quarterly
or annual patterns of usage.
Says Jeff Wealands, technical director for
Utility Auditing Ltd (UAL), which supplies
the Chamber Utilities™ service: “Electricity
is now one of the most costly business
overheads and it is vital that businesses have
access to detailed and timely management
information to help profile consumption.
This can be used for a variety of purposes,
including cost control and forecasting, waste
minimisation and bill validation.
“This level of detailed information
has previously only been available to
half-hourly metered customers. Smart
meters open up this resource to smaller
businesses, who often work on estimated
bills and infrequent meter readings.
Using this sophisticated soft ware we are
helping companies to monitor and reduce
their energy consumption – usually
resulting in double digit savings.”
Smart metering is an essential tool in
improving energy efficiency. Monitoring
consumption in minute detail businesses
can identify precisely when and where
the waste is occurring and put measures
in place to address the problems. In
addition, an alert function is available
to advise the company of any significant
increase in consumption so that waste
can be tackled instantly.
The meters can be installed at low cost
in various parts of a building, enabling
zonal monitoring. This can help with
energy efficiency monitoring, but is also
useful in apportioning costs to various
departments.
By using accurate data, companies can
also make significant energy procurement
savings as electricity suppliers don’t need
to guard against estimated consumption
or load factors and can provide a more
competitive price.
To find
out more
about Smart
Meters,
contact
Chamber
Utilities™ on 0845 120 2423,
www.chamberutilities.co.uk
6
Regulations
available on-line
The Government has now made or
published the final draft versions of
the five sets of Smoke-free Regulations
that it intends to make under the
Health Act 2006. Updated regulations
factsheets, which provide an overview
of the purpose and content of each set
of regulations, as well as the current
status of the regulations, will also
be available online shortly at: www.
smokefreeengland.co.uk/thefacts/theregulations.html.
The Department of Health and
Smokefree England will make
guidelines freely available that set
out the finalised detail of smokefree
legislation once all regulations have
been made.
Guidelines are expected to be available
around Easter. In the meantime,
businesses are
encouraged to
register to
receive this
information
when it
becomes
available,
either by calling
the Smokefree
England helpline
on freephone 0800 169 169 7 or on the
Smokefree England website at www.
smokefreeengland.co.uk/stayinformed.
News
Foreign exchange without a bank
ONCE the exclusive domain of the
banks, foreign exchange for small to
medium size businesses (SMEs) is a
fast growing niche market dominated
by a handful of specialist firms that are
developing a share of this global market
worth billions of pounds a year.
Despite the growth in the number of
specialist foreign exchange providers
available to business, DTI research shows
that 600 to 800K SMEs pay no attention
to the risks associated with international
payments.
The leading specialist foreign exchange
(FX) companies on the market are pretty
much a new phenomenon in the world
of international trade, most being only a
generation in the making.
They tend to be 100 per cent focused
on foreign exchange, and comply with
international regulatory authorities to a
‘T’ because all they do is foreign exchange.
Foreign exchange is the biggest business
in the world with the big banks
speculating on close to a trillion pounds
every single day.
The largest specialty foreign exchange
firms like Custom House and Travelex
move billions of pounds around the
world annually, but these are real
transactions as opposed to the speculative
leverage that dominates the interbank
foreign exchange market.
These companies have global treasury
operations and offer advantages to
companies that are major exporters to
Europe, Asia, the United States and other
world markets. They handle billions of
euros, pounds and dollars which they
need to exchange. In turn, companies
elsewhere in the world that import from
America, for example, need those dollars
to pay their bills.
As UK businesses increasingly go global,
they’re frequently dealing in multiple
currencies. And the success of any venture
can often rest on getting the most favourable
foreign exchange transaction rate.
As experts, they know that when it comes
to foreign exchange, speed, timing and
efficiency are the keys to success.
Good FX specialty providers are trusted
by business leaders and Fortune 500
companies because they can provide
secure, award-winning foreign exchange
services globally.
The best of them enable clients to transact
billions of pounds annually, on-line and
through their international networks of
trading offices.
“The large banks are very good at
providing foreign exchange to the large
corporations that need to exchange
millions of dollars, but when it comes to
mid-size or small corporations then they
are more challenged.”
For more information go to
www.customhouse.com
High society: glam club
wins Best Bar None Awards
BLACK ties and fabulous glittering
frocks were out in force for Liverpool’s
Best Bar None Awards ceremony at the
city centre’s Marriott Hotel.
Best Bar None is an independent
scheme that promotes nationally
approved standards for the running of
licensed premises. This year, a record
number of premises applied for Best
Bar None accreditation and were
successful.
Some 49 premises who have been awarded
accreditation were presented with their
plaques on the night. The eye catching
accreditation plaque was created by local
company Envirowise, who specialise in
the use of recycled glass.
Over 200 guests enjoyed a night of lavish
entertainment with magic from Laurel
and Hardy look-a-likes and top tunes
from Rat Pack style singer Paul McCoy
and guest comedian Carl Scofield. Joe
Curran, the Liverpool city centre’s Pub
Watch manager, took the mantle of MC
for the night and entertained guests with
his patter before announcing the overall
winners in all the categories.
Winners
Best Bar None – Club Society
Best Pub – The Welkin
Best Club – Club Society
Best Bar – The Walkabout
Best Independent Premises – Liverpool
Students’ Union
Andy Donoghue from Club Society
receives the Overall Best Bar None
Award from Cllr Warren Bradley, Leader
of Liverpool City Council and Kirsty
Connell from the Culture Company
Runners up
Best Pub – O’Neills
Best Club – Popworld
Best Bar – Yates’s
Best Independent Premises – The Roscoe
Head
Robin McGrath, Best Bar None
coordinator, commented: “It’s been a
spectacular night; the project is now in its
second year and is growing from strength
to strength. The scheme is a very positive
move
towards building
a safer night
time economy
of Liverpool city
centre.”
08 business connect
7
Birthday treat for business on-line
A virtual trading platform has been
launched which could generate millions
for the merseyside economy over the
next decade.
08 businessconnect – the free-to-join
Capital of Culture business forum – has
marked its first birthday with a new way
to generate business via the web.
The Trading Floor is an opportunity
for the forum’s two thousand plus
members to buy and sell their services,
plus view and post tenders online at
www.08businessconnect.com
Almost £50,000 worth of business has
already been posted on the site, from
companies such as the Parr St Hotel
‘’It is a major advert for
the skills and services
that exist in the city –
and one which should
help fuel greater
economic activity
within the region”
and Enterprise Liverpool, and the figure
is expected to double within the next
month.
Requirements posted range from a
supplier to reproduce CDs, provision of
outdoor entertainment at Tarporley’s
carnival and a mobile Stainless
Steel fabricated stand to support
equipment to be used in the Food and
Pharmaceutical Industries.
08businessconnect was launched in
2006 with the aim of ensuring European
Capital of Culture status provides
maximum opportunities for Merseyside
businesses to grow. Today it is one
of the UK’s fastest growing business
associations - with a membership of 2,756
employing more than 90,000 people in
Merseyside alone.
Councillor Warren Bradley, Leader
of Liverpool City Council, said: ‘’The
Trading Floor is the ideal birthday
present from 08 businessconnect – it’s
free, could generate millions and sustain
thousands of jobs. We need innovations
like this to stimulate our economy and
promote that the local solution can be the
best solution.
‘’It is a major advert for the skills and
services that exist in the city – and one
which should help fuel greater economic
activity within the region. As news of
this free service spreads, I expect more
businesses to join and help cement an
economic legacy well beyond 2008.’’
As well as regular email news bulletins,
members can benefit from regular
networking events such as business
breakfasts and talks by cultural figures
and captains of industry. A fund has also
been established for businesses seeking to
commission work by Merseyside artists.
Members to date include major employers
from Jaguar, Unisys and the city’s
universities to small cultural companies
such as the Unity Theatre, the Bluecoat
Arts Centre and Almiro Gallery.
Jason Harborow, chief executive of
Liverpool Culture Company, said:
‘’The Trading Floor is a significant
breakthrough in raising awareness of
what business needs can be met on our
own doorstep. It will help tackle the
issue of retaining millions of pounds
within the Mersey economy. Much
has been achieved in the first year of 08
businessconnect and what is exciting so
much more is possible.’’
Advertising feature
ACAS – keeping you informed
Work and Families Act 2006
The Work and Families Act 2006 is
the first step towards delivery of
some of the measures set out in
the Government response to the
consultation, “Work and Families:
Choice and Flexibility”, which
was published in October 2005.
It aims to establish a
balanced package of rights
and responsibilities for both
employers and employees in line
with the Government’s better
regulation agenda. The Work
and Families legislation will:
• Extend maternity and adoption
pay from six months to nine
months from April 2007
• Extend the right to request
flexible working to carers of
adults from April 2007.
Definition of carer will be an
employee who is or expects to
be caring for an adult who:
- is married to, or the partner or
civil partner of the employee; or
- is a near relative of
the employee; or
- falls into neither category but
lives at the same address
as the employee.
The ‘near relative’ definition
includes parents, parent-inlaw, adult child, adopted adult
child, siblings, uncles, aunts or
grandparents and step relatives.
• Introduce “Keeping in Touch”
(KIT) Days to help employers and
employees benefit from improved
communication during maternity
leave from April 2007
• Employees returning early from
maternity or adoption leave will
have to give employers 8 weeks
notice from April 2007
The Work and Families
Act 2006 also:
Provides an enabling power
to extend the statutory
entitlement of four weeks leave
to 5.6 weeks. Consultation has
been taking place on these
changes and results should be
published in the New Year.
Aims to give fathers a new right
to 26 weeks paternity leave, if
the mother returns to work. This
will be introduced alongside
the extension to maternity and
adoption pay to 12 months by
the end of the parliament.
Further advice and information
on the Work and Families Act 2006
can be obtained from the Acas
Helpline 08457 47 47 47 or from
Acas Website www.acas.org.uk.
Additional help
Acas has included a session
on this topic entitled “Work and
family” on its’ Winter/Spring
training programme 2007 and
will be scheduling more of these
throughout the course of the year.
Our training programme covers
a wide range of subjects to
help employers understand,
interpret and keep up-to-date
with employment law and best
practice and we are continuing
to develop other courses to help
employers manage, communicate
and motivate their staff.
A sample of other topics
we offer include:
• Managing discipline and
grievance at work
• Handling redundancies
• Dealing with bullying and
harassment
• The ABC of supervising
• Recruitment and retention
We can deliver them ‘in house’ or
we can come to you. Any of them
can be delivered at your place of
work and we can adapt them to
meet the needs of your organisation.
Full details are on the Acas
website or if you require more
information please contact our
events team on 0161 833 8510/20 or
[email protected].
8
On-site training
cuts waste
FREE on-site training to raise
awareness of construction waste – and
provide tips on how to tackle it – is
now available to North West based
building companies employing 50
people or less.
Resource
efficiency
programme
Envirowise is appealing for businesses
to get in touch to book a place on the
Small Builder Campaign, which is
taking place across the region between
now and the end of April 2007.
Eligible companies will be offered
two 20 to 30 minute training sessions,
delivered on-site at a convenient time
such as during a lunch or tea break on
separate days.
The talks aim to raise awareness of the
key sector issues, as well as identify real
actions that can be taken to start cutting
down on waste. Topics will include:
• The benefits of waste minimisation
• Efficient material handling
• Segregation, re-use and recycling of
waste
• Relevant legislation and where to
source further information
Envirowise regional manager for the
North West, Nick Ward, said: “We
would encourage all small builders in
the North West to consider booking a
session with our training provider and
make a pledge to become more resource
efficient in 2007. All participants will
receive a personal environmental
awareness certificate which they can
keep and use as evidence of their
commitment to resource efficiency
when they bid for new work with clients
or as a sub contractor.
“It is estimated that the region’s 17,000
construction businesses could be
throwing away as much as 13 per cent
of their building materials completely
unused every year. But by taking steps
to reduce waste and identify ways to
re-use and recycle more materials,
companies could find they make
valuable cost savings - as well as lower
their overall environmental impact.”
To register, companies should call
training co-ordinator Chris Sowerby
at Halcrow on 0113 220 8468 or email
[email protected]
For further information on resource
efficiency visit www.envirowise.gov.
uk/construction or call the Envirowise
Helpline on 0800 585 794.
Environment
Name and shame energy laws
could slash property values
CONTROVERSIAL plans to name
and shame commercial buildings that
are not energy efficient could slash the
value and saleability of thousands of
properties in Liverpool.
The European Union Energy Performance
of Buildings Directive, which aims to cut
carbon emissions in line with the Kyoto
Protocol, means commercial buildings
will be given an energy performance
rating, similar to those for washing
machines and fridge freezers.
The new rules come into force on 1
June 2007 when owners of commercial
buildings of more than 1,000 sq m,
including office blocks, shopping
centres and hotels, will have to make
Energy Performance Certificates
(EPCs) available to prospective
buyers, tenants and investors.
80 per cent of commercial buildings in the
North West are expected to be affected by
the scheme in the next 10 years.
Kevin Engel, director of assurance and
advisory services at the Liverpool office of
PKF accountants and business advisers,
says the new rules will add clarity to
property deals, but fears they will make
older, less efficient properties undesirable
as investment options.
“EPCs are set to increase transparency
in deals to sell, rent or build commercial
property. Relationships between buyer
and seller, and landlord and tenant will
involve new areas of negotiations, with
the prospect of tenants negotiating
reduced rentals if they learn their
building is a poor energy performer.
“Many organisations won’t want
to occupy a poorly rated building,
particularly those with a vested interest in
being viewed as socially responsible.”
Engel says the new rules will also
make investment in commercial
property through pensions funds
and Real Estate Investment Trusts
(REITs) more transparent.
“Investors in commercial buildings
owned by pension and life funds will
be able to request details of the energy
rating of properties and may choose their
investments accordingly.
“Commercial buildings with good
energy performance are likely to be at
a competitive advantage when it comes
to attracting investors, while owners of
inefficient buildings could struggle to get
funding.”
Mark Evans, director of northwest
property company, MDA, says the
big fear for landlords is that energy
certificates will shorten the lifespan of
less energy efficient buildings: “Landlords
will be forced to find the cash to
make improvements and protect their
investments or risk missing out altogether
on a market which is growing ever more
aware of green issues.
“Canny property owners will be
preparing to cash in on a new breed of
tenant that is willing to pay more in rent
or buying costs for efficiently designed
and constructed buildings because of the
of the energy savings they can make.”
Roger White, director of Cheshire
architects, Randle White, says the value of
an energy efficient building can outweigh
the cost of refurbishment:
“More sustainable and efficient design
offers an enormous opportunity for
cutting energy wastage, carbon emissions
and costs.
“Spiraling fuel costs have pushed energy
efficiency up the business agenda. Energy
certificates will underpin growth in
demand for low energy offices and will
act as a huge incentive to the commercial
sector to improve the energy efficiency of
its buildings.
“Increasing energy performance through
renewable energy systems such as
photovoltaics, ground
soruce heat pumps and
wind generators will
become key targets for
businesses.”
Paper cut creates significant cost savings
WE are currently using the world’s
resources far faster than they can
be renewed – in the UK alone we are
already consuming three planet’s worth
of natural resources.
Paper is something that is frequently
squandered by businesses – but by
reducing the amount wasted, companies
can achieve significant cost savings
and help the planet at the same time.
Envirowise recommends trying the
following:
• Set your printer to print on both
sides of the paper by default. It will
automatically reduce the amount of
paper you use and thus your paper
budget.
• Consider setting aside one business
printer for draft documents only – and
load it with scrap paper
• Use 80g sheets rather than thicker paper
and avoid printing on ‘flash’ paper
unless you really have to. The thicker
the paper you use the more you waste.
• Reduce unwanted post by returning
junk mail to sender
For expert advice on reducing paper,
businesses can call 0800 585 794 or visit
www.envirowise.gov.uk
New service to boost business performance
COMPANIES large and small are
feeling the impact of the environment
through rising energy bills, rocketing
waste disposal costs, environmental
taxation and increasing legislation.
There are now over 1,800 different pieces
of environmental legislation and with
climate change a reality for all of us,
there is no doubt that the environment is
a business issue that’s here to stay.
Environment Connect is a new business
support service operating throughout
the Northwest designed to help
companies turn environmental pressures
into business benefits. Whether the
challenge is generating savings through
energy or fuel efficiency, reducing waste,
cutting your water bills or making
the most of new clean technologies
– Environment Connect can help.
The service is free for Northwest
business and provides a single point
of contact to access a host of services
and practical support. By calling
freephone 0800 032 0222 or visiting
www.environmentconnect.co.uk
companies can access support designed
to help cut costs and boost productivity.
From legal advice, resource efficiency
expertise and waste minimisation to
clean technologies, energy management
or environmental management systems,
Environment Connect makes it simple to
find the right support for any business.
The good news is that the payback
from good environmental performance
can be substantial. According to the
Environment Agency, companies with
high environmental standards can
financially out-perform other companies
by up to 43 per cent.
Environment Connect is available for
any business, large or small and support
can be provided offsite or at a business
premises. The service is also ideal
for local authorities or organisations
that are the first point of contact for
businesses looking for environmental
advice and information.
Environment Connect is part of Defra’s
Business Resource Efficiency and Waste
(BREW) national programme. Over
the next three years the Government is
planning to re-direct £284 million from
the landfill tax back to business. To do
this, it has set up a series of delivery
programmes that will help businesses
reduce waste and manage their resources
more efficiently. Regionally, Environment
Connect is co-ordinated by the Northwest
Regional Development Agency.
www.environmentconnect.co.uk
Freephone: 0800 032 0222
Environment
9
Car share
network launched
Waste not want not at DPD
THE Merseyside Joint Waste DPD is
being prepared jointly across the subregion by Merseyside Environmental
Advisory Service on behalf of all the
Councils of Merseyside and will comply
with the requirements of legislation and
national guidance.
The joint working is intended to
recognise that planning for sustainable
waste management is a matter which
requires a strategic approach as it crosses
district boundaries and will culminate
in the adoption of sustainable land use
planning policy framework for sustainable
management of all waste streams across
Merseyside. This will also involve the
identification of a number of strategic sites
across Merseyside that will be suitable for
development as waste facilities.
The Waste DPD takes particular
account of the Government’s key
planning objectives for sustainable waste
management:
• communities taking responsibility for
their own waste
• enabling sufficient and timely provision
of waste management facilities to meet
the needs of their communities;
• enabling waste to be disposed of in one
of the nearest appropriate installations.
The business community of Merseyside
produces significant quantities of waste
that requires appropriate treatment
and disposal. The total annual quantity
of commercial and industrial waste
produced in Merseyside is in excess of
1.4 million tonnes and costing up to
£70 million to treat and/or dispose of
the waste. The business sector is a key
stakeholder in the development plan
process and their views are greatly
valued. Understanding the views of
commerce and industry at this early stage
is vital as the outcome of the process will
have implications for businesses across
Merseyside for the next 20 years.
The next phase in the Waste DPD
process is to consider the main
issues and options related to waste
management in Merseyside. The
consultation on Issues and Options is
expected to commence in March 2007
leading to the production of Preferred
Options later in the year.
Waste DPD proposed event:
A stakeholder event has been arranged
to target the business community of
Merseyside. The event will take place
on the morning of 19th March 2007,
commencing at 10.00 at the Peter Jost
Conference Centre.
If you are interested in attending this event
then please confirm you name and address
to: Waste DPD Team, c/o Merseyside
Environmental Advisory Service, Bryant
House, Liverpool Road North, Maghull,
Merseyside L31 2PA. Please note that this
event will be limited to 70 people.
MERSEYSIDE commuters now have a
new and easy way to get to work thanks
to the launch of a new car share network.
The network, at www.merseycarshare.org
allows people to log their details
on, where they are travelling to and
from, and whether they are offering a
lift or seeking a lift, and appropriate
matches are then sent in a secure email.
Registration is completely free.
The Mersey Car Share Network is
organised by TravelWise Merseyside,
the campaign run by the Merseyside
Local Transport Plan Partnership,
consisting of Merseytravel and the five
local authorities, to help people to make
smarter travel choices.
The TravelWise programme includes
workplace travel plans, public transport
information and marketing, car share
and car clubs, school travel plans, and
walking and cycling promotions.
The free scheme will help businesses to
reduce parking needs, allow workers
to cut their petrol costs, and help to
reduce congestion and improve the
environment which is vitally important
in light of the recent Stern report on
climate change.
Sian Van Oosten and John Rule are
both eager advocates of car sharing.
Sian works at The Riverside Group and
John works at Littlewoods Shop Direct
Group. They both travel every day from
Waterloo in Sian’s car to the Estuary
Commerce Park in Speke.
10
Training
Low cost fitness training for members
LIVERPOOL based Simply Recruiting,
one of the North West’s newest and
fastest growing recruitment agencies,
has recently won a prestigious contract
to supply world leading German
firm Bosch with call centre and
multilingual staff for their Liverpool
Communications Centre.
Bosch who moved to Liverpool in 2003
chose Simply Recruiting to provide call
centre and multilingual staff due to
the agency’s professional approach and
‘hands-on’ management approach to
sourcing quality staff.
Commenting on this latest contract
win, Simply Recruiting director Erika
Olson says: “It is a privilege to work
with Bosch and great to see such an
important international business
settled comfortably in Liverpool. In
recent years, there has been a real drive
to attract inward investment from
international companies and as the
North West region office rental market
continues to thrive we’re looking
to provide talented staff to support
businesses occupying these spaces.”
Bosch Communications Centre
representative Ed Khan states: “For
many of our projects, we do depend
very much on recruiting highly
qualified, multi-lingual staff. In Simply
Recruiting we have found a partner
who actively supports us in this area,
which in turn makes it much easier for
ourselves.”
One of the key areas Simply Recruiting
specialises in is the sourcing of
multilingual staff. Alongside Bosch’s
requirement, other big businesses in the
North West are requiring staff fluent in
other languages.
Erika continues: “We have been
surprised at the number of requests
for staff fluent in European languages.
Over the last six months Simply
Recruiting has supplied staff fluent in
Dutch, Hungarian, Swedish, Norwegian,
Polish and most recently had requests
for candidates fluent in Czech. We
source our staff from all over Europe.”
Launched in June 2006, the recruitment
consultancy based on Hanover Street
in Liverpool city centre has gone from
strength to strength working with a
number of national clients.
The agency provides temporary and
permanent recruitment solutions
for a variety of positions including
secretarial/PA, legal, clerical
administration, accounts, office
managers, customer service, telesales,
call centre and multilingual staff.
For further information, please contact
Erika Olson or Samantha Allen at
Simply Recruiting on 0151 285 3818 or
visit www.simplyrecruiting.co.uk.
TRIDENT Training are the training
department of the Liverpool Chamber
of Commerce and have been delivering
sports qualifications for 20 years. Our
experience and knowledge allows us to
guarantee the highest quality service
to such an extent that we are the chosen
training provider of Liverpool Football
Club Academy. Our past and present
achievement with LFC apprentices ensures
our reputation remains second to none.
Currently we are able to offer all chamber
members within the sports/leisure
and fitness industry the following
qualifications at specially reduced rates.
NVQ qualifications:
Level 1 Sport and Recreation – This
is a qualification comprising of six
units covering health and safety, first
aid, customer care, setting up sports
equipment and planning and coaching
basic sports sessions. This course is aimed
at leisure assistants and P.E technicians.
Level 2 Exercise and Fitness (GYM)
– Essential for fitness/ gym instructors this
qualification ensures students have a good
knowledge of anatomy and physiology.
Comprising five units’ students must be
able to plan gym sessions for a wide variety
of individuals with a variety of needs at all
levels, they must be competent in coaching
an extensive range of exercises including
free weights, resistance machines and
cardiovascular machines.
Level 2 Operational Services – This
qualification is useful to those working
in any type of leisure facility including
leisure centres, gyms, bowling alleys,
ski slopes, football clubs, swimming
pools, golfing facilities and schools PE
departments. Comprising of seven units
including advanced customer care,
working on reception, dealing with
purchases and payments, advanced health
and safety and maintenance of sport and
recreation equipment.
Level 2 Activity Leadership – This is a
coaching qualification and can be based
on any sport, e.g. football, rugby, golf or
badminton. Comprising seven units this
qualification is widely accepted nationwide
and we are currently delivering it to
Liverpool Football Club apprentices.
Level 3 Operations and Development – A
more advanced version of level 2 operational
services this qualification is aimed at those
in management positions within leisure
facilities. Comprising 10 units.
Level 3 Exercise and Fitness (GYM)
– The next stage up from level 2 gym
this qualification is aimed at advanced
instructors and personal trainers.
Consisting of six mandatory units this
course involves extensive knowledge
of sports psychology, anatomy and
physiology and biomechanics, the
planning and coaching of progressive
long term physical activity programmes
using advanced training methods and the
measurement and monitoring of clients
physical and psychological performance.
CYQ qualifications:
Level 3 GP Referral (Low Risk) – The
YMCA is the only awarding body to offer
this qualification. Allows the Instructor
to gain the knowledge necessary
for developing exercise and fitness
programmes for a GP Referred client.
For more information please contact Trident
Training sports division on 0151 608 8889.
ICE reception helps business grow
LOCAL marketing and
communications agency ICE Ltd
have teamed up with Business Link
Greater Merseyside to host a series
of free Business Breakfast Events
offering free marketing advice to help
Merseyside SMEs develop and grow.
The first event, which took place at
Liverpool’s Crowne Plaza Hotel recently
saw representatives from the ICE team,
host a short presentation and ‘Questions
& Answers’ session on marketing & PR to
other local SMEs over free breakfast.
David Carter from Business Link also gave
a short presentation on how businesses
within the Greater Merseyside Objective
1 area have benefited from funding
support, and can access subsidies of up to
40 per cent to help meet their marketing
and business development needs.
David said; ”Since January 2003, around
£10M of Objective 1 funding has been
passed on to Merseyside businesses,
allowing an investment of over £22 million
to help their growth and to provide more
jobs for local people. Nearly £5 million of
this investment has gone into in sales and
marketing projects. The programme is
continuing into the future under the new
management by the NWDA.”
Rachael Clare, new business manager,
ICE Ltd added: “At ICE, we were thrilled
to become a Business Link approved
supplier for Greater Merseyside. Business
Link is an exciting concept which enables
us to grow together as businesses on
Merseyside. Effective marketing is about
creating the energy, identity and messages
to take your business exactly where you
want it to be – and now, through Business
Link, we can offer financial support
(including 40 per cent discounts) on all
our creative and marketing services to
help support other businesses just like us.”
ICE managing director, Stuart Jackson,
added: “We understand that it takes a lot
of passion, determination, innovation,
and hard work to get a small business
off the ground. As a company we are
delighted to be able to share some of
our knowledge with the wider business
community, because we are passionate
about the economic growth and
repositioning of our region.”
News/Training
11
Enterprising solutions fuelling economic drive
Mark campaign), the Scottish Executive
and the Department for Education and
Skills, but is independent of government.
The aim is to get a range of businesses,
organisations and policy makers to put
forward their views and add to the debate.
For more information on getting involved
and to download a prospectus on Fuelling
Enterprise Culture please visit www.
starttalkingideas.org/enterpriseculture or
contact on of the team on 0151 703 7460
or [email protected] for
further details.
Skillworks cuts costs for transport specialists
�
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IN the day to day
pressures of running
a business, training
can often get pushed to
the back of the agenda.
However, Maghullbased business, Tachograph Analysis
Consultants found that bundling training
with their products improved his sales.
Dr Nigel Kirkwood (above), the leading
specialist and consultant in tachograph
technology in the UK, is responsible
for the introduction of new technology
through his organisation Tachograph
Analysis Consultants.
He said: “The transport industry is
going through a step change with
the introduction of the new digital
tachograph. Th is digital system will
replace the current analogue system
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anyone, regardless of their place in society,
can act upon to help deliver an enterprise
culture. Seen in one place for the first time it
aims to mainstream enterprise, focusing on
action not talk.
It already has support from private sector
organisations including Tesco, Orange,
Vodafone, BAA and eBay, the four
main business organisations – British
Chambers of Commerce, CBI, Federation
of Small Businesses and Institute of
Directors – and was developed with the
support of the Small Business Service
of the DTI (which funds the Make Your
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over the next four to five years.”
While Nigel’s company had the right
offer at the right time, he struggled to
gain the attentions of the transport
industry, as training for the new
technology added an extra cost burden
to an already high cost industry.
However, Skillworks funding provided the
answer, SkillWorks is a European funded
scheme. It has been set up and managed by
the Learning Skills Council and delivered in
partnership with the Liverpool Chamber. It
aims to provide training and development
of small businesses and their employees
throughout Greater Merseyside Region.
With SkillWorks being able to support up
to 60 per cent of the training costs, Nigel is
now able to better sell his training products
and services. In a unique partnership with
the Road Industry Transport Training
Board (RTITB) the training courses are
Accredited and Certified at National
level. These are the only such courses in
the country for drivers and managers.
Nigel commented: “The detailed training
now accessible to goods and passenger
vehicle operators with the benefit
of SkillWorks enables them to learn
about the capabilities and benefits of
the new technology and exploit that to
commercial advantage. In the long term,
the training can actually pay for itself.”
SkillWorks Funding to support up to 60
per cent of a company’s cost of training.
The result is that over 20 transport
companys have applied for funding so far,
with interest growing all the time.
To find out how Skillworks can help your
business call Alan Stanley on 0151 227 1234.
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– within your company and externally.
You can connect to young people by
attending networking events or offering
sponsorship and you can influence
by getting involved with strategic
partners.
Members of the Enterprise
Campaign Coalition have
recently come together to
endorse The Fuelling Enterprise
Culture prospectus (which can
be found at www.starttalkingideas.
org/enterpriseculture). It is not prescriptive
but instead provides a menu of activity, that
�������
�
IT is commonly accepted that we need
an enterprising generation – one quick
to seize opportunities, take calculated
risks and constantly blaze new
paths to success. Enterprise
Insight, the company behind
the Make Your Mark
Campaign and the newly
established Make Your Mark
in Liverpool, has recently
launched Fuelling Enterprise
Culture. This challenges
organisations to raise their game and
encourage enterprise in ways that put
young people in the driving seat.
Since 2002, when Howard Davies reported
the effect Enterprise in Education would
have on our economy, many schools have
been doing their part. Now it is time for a
culture of enterprise and creativity to be
encouraged and promoted in the workplace.
Our greatest source of wealth is the
creativity of our young people and their
enterprise capability. It is this generation
that will shape the prospects for an aging
society and turn ideas into wealth creation.
Britain is a world leader in some fields,
yet unless we achieve a change in creating
an enterprise society we face uncertain
prospects and risk social inequality.
So, what can you do? There are many
ways in which you can get involved in the
Fuelling Enterprise Culture Campaign.
Within your company, you can inspire
young people by highlighting role models
and case studies of enterprising people,
you can inform by offering mentoring
and advice to young entrepreneurs
�
Spot On Events Direct specialise in planning Corporate Events and supplying the best entertainment for
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12
Events
Everton take
on Barcelona at
Goodison Park
Terry Leahy of Tesco and the BCC’s
David Frost; below: Alan Johnson MP
BCC conference draws the best of UK business
Annual Chamber and members event dates and venue announced
THE British Chambers of Commerce
conference attracts top level speakers
who inform, engage and inspire the
audience of top British business people.
With speakers including Alistair
Darling MP, Gianni Ciserani (vice
president and MD of Procter and
Gamble UK) and Michelle Dewberry
(winner of The Apprentice 2006), the
event will be chaired by Martha Kearney
of Newsnight. As the annual event for
all Chambers and their members, it’s
your national conference.
Covering topics such as Managing
Business Success, Global
Competitiveness, and how Local and
Regional Development can affect business
success, and with a series of seminars on
Business Solutions, this is an event you
can’t afford to miss. This event will offer
you the opportunity to:
• Gain valuable business support
information and advice on improving
competitiveness and gain practical tips
to apply to your own business
• Hear from some of Britain’s best known
and most successful entrepreneurs and
business people, and share insight into
their success
• Share best practice with others in the
business sector and debate the key issues
that matter to British Business today
• Network with senior managers from
small and medium-sized businesses, local
Chambers of Commerce and business
support agencies, including structured
networking sessions to facilitate the
development of new contacts
• Visit a large exhibition and business
BCC Conference
16, 17 April 2007
QEII Conference
Centre,
London SW1
convention, featuring key business
support organisations. Your chance to
network and find out more from over 40
business focused exhibitors from across
the public and private sector
• Influence the debate that will affect
your business by taking part in lively
discussions with the most senior
thinkers and business decision-makers
from all sectors of British business and
Government
• Question business leaders and
entrepreneurs, and those people in
Government who directly affect the
environment in which your business is run
• Attend the conference drinks receptions
and gala dinner at prestigious London
venues – an ideal informal opportunity
to mix with business leaders and enjoy
excellent food, drink and entertainment
The conference is held in London on the
16, 17 April. Two day tickets include the
conference dinner and drinks reception.
One day tickets are also available. Group
bookings of nine and over also qualify for
a discount.
For more information and to book a place,
visit www.chamberconference.com
Bjorn again success for Liverpool International
BJORN Borg is to play on grass
in England for the first time since
famously losing to John McEnroe in the
men’s 1981 final at Wimbledon.
The five times Wimbledon champion is to
play at the 2007 Liverpool International
Tennis Tournament in his first playing
appearance in the UK for almost a decade
– and his only matches in the UK this year.
Organisers Northern Vision are
delighted the Swedish legend has chosen
the annual tournament at Calderstone’s
Park to dust off his grass court shoes.
Anders Borg, tournament director, said:
“It is fantastic for the tournament and
for tennis fans everywhere that Bjorn
has agreed to play. He hasn’t played in
the UK for over 10 years, but had heard
of our unique format of ATP, WTA and
legends and was intrigued to see for
himself. To have him at Calderstones is a
major coup for Liverpool and a testament
to how the event has grown.
To be held from June 12 to 17, the
Liverpool International is now in its
sixth year and, outside Wimbledon,
boasts more tennis matches than any
other British tournament.
Anders added: “We hope to see once
again some of Borg’s tennis genius and
sparkle on centre court at Liverpool.”
Bjorn, who recently received a Lifetime
Achievement Award at the 2006 BBC Sports
Personality Awards, will be gracing centre
court for his first match on Wednesday,
June 13. He will play doubles with the
ever-entertaining Mansour Bahrami and
Pete McNamara, who have been crowd
favourites at Liverpool for the last three
years. Borg will be in Liverpool for three
days and on Ladies Day (Friday 15th June)
he will play his only singles match.
For further information on The
Liverpool International please visit
www.liverpooltennis.co.uk.
Tickets can be booked
online at Ticketmaster
or call
0870 1690 107.
AS part of the fund-raising initiative
established to acquire the David
France Collection, a team of former
Blues will take on a team of ex-Barca
players on 28 March 2007.
Football legends Michael Laudrup and
Luis Enrique, amongst others, will
be part of the Spanish squad, whilst
Everton hope to call upon the services
of Championship-winning stars such
as Dave Watson, Kevin Ratcliffe and
Trevor Steven.
It will be the first time that an Everton
team has played against a Barcelona
side since 1924 when The Toffees won
the ‘Barcelona Cup’, which was played
to celebrate the Catalan club’s 25th
Anniversary that year.
The Everton Collection Charitable
Trust is organizing this fantastic
fi xture to help raise funds to purchase
the greatest collection of football
memorabilia relating to a single club
in the entire world.
The match is part of ‘Heritage Week’
– a series of events designed to help the
charity achieve its objectives.
The Everton v Barcelona fi xture is
undoubtedly the highlight of the week,
but there is also a fabulous gala dinner
planned for Tuesday 27 March, when
the Barcelona former players will be
the guests of honour. Everton legend,
Alan Ball (the charity’s patron) will
be a guest speaker and amongst the
many auction and raffle prizes will be
a Barca shirt signed by Ronaldinho.
Earlier in the week there will be an
Exhibition of some of the memorabilia
and ephemera that makes up the
incredible David France Collection,
which totals over 10,000 pieces that
have been painstakingly collected
over a 25-year period. The exhibition,
which will take place at Goodison, will
be the first opportunity that football
fans and historians alike will have
to see the collection first hand. That
event will take place on Sunday 25
March 2007.
Trustees of the Everton Collection
Charitable Trust (L to R) Tony
Tighe, Lord Granchester and
Keith Wyness (Everton FC CEO)
with the Barcelona Cup
Events
13
Taking to
the platform
The first Platform Lunch of 2007 took
place recently at the St Petersburgh
Russian Restaurant. Members and their
guests enjoyed traditional Russian cuisine
followed by three informative presentations
from Andy Dalton of Ogilvie Fleet who
spoke about the pros and cons of buying
a vehicle versus hiring , Jay Gaskell from
marketing company Link Direct on the
opportunities that they can offer and
Joanna Jones from Henshaws spoke
about the charity’s work in helping blind
and partially sighted people back into the
workplace . The next Platform
Lunch takes place on Tuesday 27
February at Bar Italia, Castle Street.
Left to right: Joanna Jones from Henshaws,
Jay Gaskell from Link Direct, Andy Dalton
from Ogilvie Fleet, Terry Dunne, Liverpool
Chamber of Commerce
Are you making the most of your intelligence
HOW ‘intelligent’ is your business?
is a series of free, half day events
driven by the Northwest Regional
Development Agency (NWDA)
to give small and medium sized
businesses a commonsense look at
the opportunities on offer. These are
being staged across the Northwest
in partnership with enterprise and
support organisations.
The events use examples of real companies
that have enhanced or overturned
traditional business methods with more
‘intelligent’ solutions, providing sizeable
benefits, which include:
• Five per cent improvement in sales in
one month
• 10 per cent reduction in admin
overheads
• use of simple tools like email to drive
new business
• 15 per cent increase in staff
productivity in 12 months
• doubled turnover in two years without
increasing staff numbers
How ‘Intelligent’ is your Business?
demonstrates the positive effect
embracing technology can have in all
areas of the day-to-day running of a
firm – from marketing to customer
communications, sales to staff
management, operations to admin.
A dynamic, interactive presentation
explains the business case, the costs and
the pitfalls in plain English.
It takes a comprehensive look at the
latest developments and shows examples
of how tools, such as online marketing,
access to live data, instant procurement
& sales, mobile phone cameras, and
handheld computers, are providing
tangible benefits to other companies.
Professional business advisers and a
range of commercial suppliers are also
on hand to provide tailored support
and services as firms need to keep their
business ‘intelligent’ for the future.
Businesses can obtain more
information and book places online at
www.intelligentbusiness.org
There are also opportunities for
ICT and digital media companies to
exhibit at each of the events. For more
information contact Junction YK,
e-mail: [email protected] or call
0161 238 8900.
Four events are taking place in
Merseyside:
Date: Wed 14 March
Venue: World of Glass, St Helens
Date: Tue 27 March
Venue: The Heath Business & Technical
Park, Runcorn
Partner organisations: Halton Chamber
of Commerce
Thu 10 May 2007
Venue: Tate Liverpool, Albert Docks,
Liverpool
In association with Merseyside ACME
(creative sector event)
Fri 18 May 2007
Venue: The Village Hotel, Wirral
All the above events have been supported
by Liverpool Chamber of Commerce, St
Helens Chamber of Commerce, Halton
Chamber of Commerce, Merseyside
ACME, 08businessconnect, Greater
Merseyside Digital Development Agency
and Merseyside ICT
Past faces light up historic Liverpool exhibition
THE Long Way Home, an exhibition
by celebrated photographer Bernard
Fallon, is on display at the National
Conservation Centre from 3 March
until 15 July 2007. National Museums
Liverpool would like to find the five
cheeky characters that feature in the
exhibition’s lead image.
The photograph was taken in 1969 and
shows five young boys standing on the
riverside of Scotland Road in Liverpool.
If you recognise the faces in the
picture please contact Angela Samata on
[email protected].
The Long Way Home is made up of 60
atmospheric black and white images
taken between 1966 and 1974. They
feature everyday Liverpool scenes, many
of which Fallon took on his daily journey
home from Liverpool to Crosby.
The evocative images document ordinary
life in Liverpool with extraordinary detail.
They not only capture its people going
about their daily business in a variety of
locations but they also depict domestic
scenes with children at home and play.
Bernard Fallon said: “I took these pictures
as an amateur in the true sense of the
word… I loved the sensation of events and
scenes materialising in the view finder.”
The introduction to the exhibition
has been written by Wirral’s Cultural
Ambassador Mike McCartney who is
also a keen photographer. He says:” The
underlying importance of Liverpool
becoming the centre of the universe is…
its people. Bernard Fallon has not only
captured the essence of Liverpool’s people
in the sixties, he has also brought the
bricks and mortar back to life, restoring
so many memories of an era which
became so significant in my life.”
Bernard Fallon will give a gallery talk on
Saturday 3rd March at 1pm at the National
Conservation Centre, Whitechapel.
National Conservation Centre
Whitechapel, Liverpool. Admission
free. Open10am-5pm every day.
Information 0151 478 4999, website
www.nationalconservationcentre.org.uk
Bluecoat
display goes
back to the
future
The Bluecoat Display Centre is
pleased to present Back to the Future,
featuring a selection of work by
leading contemporary makers who use
traditional materials and techniques.
Featured makers will include: Jason
Collingwood (woven textiles) began
studing weaving with his father Peter
Collingwood in 1987. Jason’s rugs have
been exhibited widely throughout
the United Kingdom, Europe and the
United States.
Dominic Fonde (glass) is a glass
blower and writer with work in both
public and private collections. His
work is influenced by his observations
of the everyday world, nature, music,
and the physical process of glass
making and the other media he uses.
Adrian McCurdy (furniture) makes
contemporary furniture from cleft
oak, combining applied art with
traditional crafts such as pegged joints
and riven techniques including wedges
and axes.
Molly Rathbone (basketry) has been
making baskets for about 20 years.
Her baskets featured in the Crafts
Council’s touring exhibition of
contemporary international basket
making.
Bluecoat Display Centre,
College Lane, Liverpool L1 3BZ.
Opening hours: Mon-Sat 10am5.30pm. Admission free.
14
International
International
trade training
programme 2007
Liverpool Chamber’s International
Trade Training Programme has been
running successfully since May 2004.
Companies realise that investment in
continuous professional development
generates a valuable return increasing
profits and sales.
Listed below are some of our
forthcoming courses.
Getting Paid –
13 March 2007
Provides a sound knowledge of
the various payment methods and
procedures to avoid risks when
negotiating the order and collecting the
payment
Agents & Distributors –
14 March 2007
Designed to provide a rational approach
for researching and choosing the most
suitable candidate
Practical Importing –
27 & 28 March 2007
Provides a comprehensive guide on all
aspects of importing from producing
the initial enquiry to receiving the
goods
Producing Export Quotations –
17 April 2007
Enables you to understand and
use terms & conditions to produce
professional, safe quotations and
contracts of sale
Plan for Exports –
18 April 2007
Instructs delegates on how to produce
an export action plan to fit into the
overall business strategy within the
company
Letters of Credit –
8 & 9 May 2007
Designed to provide a comprehensive
guide to the functions of Letters of
Credit and an understanding of the
procedures involved.
Imports & Exports for Beginners –
14 May 2007
Two half day courses that provide
a general overview when buying/
importing goods and services and
provides assistance to new exporters
Export Documentation –
16 May 2007
Highlights different functions of
documentation required & correct
procedures of use
a-cert and e-cert Certificates of Origin
– 22 May 2007
Enables exporters to apply for
Certificates of Origin directly from their
computer via the internet
Companies within Greater Merseyside
may be eligible for up to 60 per cent
funding through the SkillWorks
programme.
Liverpool Chamber is an approved
SkillWorks provider. Contact Alan
Standley on 0151 227 1234.
Australia fair
LIVERPOOL Chamber is leading a
high level rade delegation to Australia
in March 2007 – with 16 companies
participating in the event. Eleven of
these companies are in the aerospace
sector and will be visiting the Australian
International Airshow/Exhibition.
This aerospace event is one of the Asia
Pacific’s most prestigious aviation,
aerospace and defence exhibitions. The
UK has its own pavilion where British
companies will display their expertise
in this sector. Over 500 companies
from over 22 nations will be exhibiting
and almost 30 official trade delegations
including this one organised by Liverpool
Chamber of Commerce will join this
high profi le event.
Networking receptions – conferences and
one to one meetings with potential clients
and contacts are also part of participating
in a UK Trade and Investment trade
delegation.
There will also be access for the
delegates to meet with high level defence
industry delegations as there is a Air
Chiefs’ Conference hosted by the Royal
Australian Air Force which attracts
senior military leaders and defence
officials from around the world.
Also included in this event are five
other SME companies who are taking
advantage of this UKTI market visit to
research the market for the first time and
have received support from LCCI and the
British Consulate so to explore the market
potential. These companies looking to
explore the opportunities in Australia
and are in the biotech, petrochemical
industry and jewellery sectors.
Alison Fisher, head of international trade –
who will be leading this delegation, stated:
“We are so pleased with the response and
interest we have had from companies. In
fact this is a national programme but out
of the 16 companies participating indeed
11 of them are from the North West of
England. We have been promoting the
Australia market to NW companies for
many years and this the best number we
ever had participating. This UKTI market
visit programme is an excellent scheme
for companies to explore a market for the
first time – there is so much support given
to the companies from LCCI and their
individual international trade advisor so
to prepare them for entry to the market.”
Chinese leader
honoured by
ChinaLink Award
THE Chamber’s flagship international
event and awards – ChinaLink Business
Awards Dinner – has had its reputation
further enhanced by one of its award
recipients this year.
The award panel this year has
unanimously nominated Xu Kuangdi,
ex-Mayor of Shanghai, as the recipient of
the ChinaLink Outstanding Achievement
Award. David Tinsley, chair of the Award
Panel, said the award to Mr. Xu was: “In
acknowledgement of his personal effort
in the development and establishment
of the Liverpool–Shanghai sister city
relationship and contribution to the UKChina business co-operation.”
The sister city relationship was formally
established when Mr. Xu and Mike
Storey CBE, ex-Leader of the Liverpool
City Council, signed the MOU in
Shanghai on 18 October 1999. Dr.
Kegang Wu, director of ChinaLink and
the Chamber’s international business
division, was instrumental in facilitating
the successful twinning in 1999 and
has been a driving force for many
initiatives between the two cities in the
last eight years. He said: “Since 1999 the
co-operation between Liverpool and
Shanghai has spanned a wide range of
Xu Kuangdi points out development in Shanghai to visiting Liverpool dignitaries
areas such as civic, sport, culture, trade
and investment, and education. Much
was achieved when Shanghai was under
Mr. Xu’s leadership, who held the post
of Mayor of Shanghai for six years.
Although he moved on to a new central
government position, the Liverpool
– Shanghai relationship has developed
from strength to strength.”
Professor Xu is currently the vice
chairman of Chinese People’s Political
Consultative Conference (CPPCC) and
the president of the Chinese Academy of
Engineering.
In his acceptance Professor Xu said: “It
is a great honour for me to receive this
award. Although I have left Shanghai
and taken up new posts, my keen interest
for the better and stronger relations
between Liverpool and Shanghai remains
unchanged. I will, as I have always
had, try my very best to promote this
relationship and see it grow from strength
to strength.”
The ChinaLink Outstanding
Achievement Award is awarded to
an individual or organisation with
inspirational achievement, who has
made remarkable contribution to the
development of business, civic, cultural
and other international projects between
UK and China.
Innovation awards
15
Brian McCann with Colin Ling of
Business Link and Paul Leather of
Liverpool Science Park
World Museum hosts launch of this
year’s Merseyside Innovation Awards
THE stunning surrounding of the
World Museum’s atrium was the setting
for the exuberant launch of the 2007
Merseyside Innovation Awards. The
awards recognise, reward and encourage
the use of innovation as a means of
boosting growth and profitability on
Merseyside.
Advertising feature
Visionary company takes software
technology into another dimension
A young, visionary Merseyside
company is successfully transferring
the benefits of highly-realistic
interactive 3D software technology,
first seen in the computer games
industry, to business, education
and training.
Lateral Visions is building up an
impressive portfolio of work for clients
including Shell, ICDC, the Linnean
Society of London, and universities
including Bath and Liverpool. The
company develops its own interactive
3D technology and in recent years has
won the Merseyside Innovation Award
and the Mersey Partnership Inward
Investment Award.
“In most 3D projects, such as movies
of new buildings, you are just a passive
observer. With our interactive 3D
technology you have the ability to
explore and interact”, explains Dr Carl
Gavin, managing director of Lateral
Visions, “and the virtual experience is
enriched by integrating text, sound,
video or any other digital content into
the 3D world.”
Lateral Visions has also developed
simulation technology that has been
utilised in driving simulations for
North Wales Police and Arrive
Alive, as well as multiple schools,
colleges and universities as part of
automotive engineering courses.
Indeed, a real race car has been built
after testing done in Lateral Visions
virtual environment.
The company was the impetus
behind the recent ‘Streets of Culture’
project, working with St Margaret’s
High School, Hope University and
Jaguar Cars to encourage social
enterprise in local students by
creating a racing game set
in Liverpool in 2008, with
proceeds going to BBC
Children in Need.
Visit Lateral
Visions’ website at
www.lateralvisions.co.uk
Visit the Streets of Culture project
at www.streetsofculture.com
2007 is the eleventh year of the awards,
which are the brainchild of Brian
McCann from Hurst Accountants
are supported by sponsors including
Liverpool Chamber of Commerce,
Natwest, Brabners Chaffe Street, Radio
Merseyside, Business Link for Greater
Merseyside and W. P. Thompson.
The awards, which are open to individuals
or companies with less than 50 employees
based in the Merseyside region, attract
prizes of up to £10,000 in cash and up to
£4,000 in consultancy support.
Each month a winner will be selected to join
the shortlist before the grand final in July,
where three finalists will showcase their
products before a panel of entrepreneurs
and other leading figures in the business
community. An overall winner will then
be selected and the major prize presented.
Previous finalists have gone on to compete
on the BBC’s Dragons’ Den.
Peter Lunt, one of the sponsor group and
manager of the Commercial Banking
Technology Team at NatWest, Liverpool
Office, said “Over the last few years: the
number and quality of applications have
increased dramatically. The next few
months will be a very exciting time as there
are so many world class innovators based
on Merseyside who are keen to take part.”
For an application form, contact Terry
Dunne at Liverpool Chamber on 0151 227
1234 or e-mail terry@liverpoolchamber.
org.uk or apply on-line at www.merseyside
innovationawards.co.uk
For a full list of sponsors and complete
history of awards please visit the website.
16
Members’ news
Marvellous start
for trainers
A new training company which aims
to help people improve their skills and
gain employment launched recently.
Liverpool-based MarVell Training and
Development was launched at a VIP
event hosted by former Brookside star
Simon O’Brien.
Marvell is run by co-directors
Philomena Lovell and Margaret Caff rey.
The pair decided to go it alone earlier
this year and set up their own company
after spending 20 years working in
teaching and training.
The company was set up to provide
effective employment-led training
which caters for the requirements of
private individuals, small-medium sized
businesses and public sector enterprises.
Other investors include the Scarman
Trust, Business Liverpool and directors’
own investment. MarVell plan to take on
around five staff over the next two years.
Over 100 leading figures in the
Merseyside business community
attended the official launch which took
place in Liverpool’s Thistle Hotel.
Philomena Lovell and Margaret Caffrey
(directors of MarVell Training), Chris
Walters (MSIF) and Simon O’Brien
Cut the cost of
recruitment
JOBCENTRE Plus is contacting
hundreds of local businesses this
month to tell them about Work Trials
– a scheme that lets them try out a
potential employee, free of charge, for
up to 15 days before deciding whether
to make them a job offer.
“A Work Trial is a test period in a real
job, and an ideal way to fill a vacancy
with minimum risk”, explained Jenny
Owens, employer engagement manager
for Jobcentre Plus in Liverpool & Wirral.
“During the Work Trial the employee
stays on benefits, so there’s no cost
to the employer. They get the chance
to show their enthusiasm and skills,
and the employer gets time to decide
whether the person can do the job and
fit in with their company. There’s no
obligation on either side, so employers
really have nothing to lose.”
Most job vacancies can be offered on a
Work Trial basis, and most unemployed
people are eligible to apply for one,
although there are some terms and
conditions which Jobcentre Plus staff
can give advice on.
Employers who would like more
information on Work Trials can
call Jobcentre
Plus’s Employer
Engagement Team
on 0151 801 5728.
Lionel Ritchie and Charlotte Church
perform at the spectacular event
Stars light up Christmas extravaganza
STARS arrived in Formby on
Merseyside just before Christmas
to entertain at a spectacular private
children’s Christmas party hosted
by Lisa and Ray Smith at their plush
Victoria Road home.
Behind the tight security, the world’s
top acts including, Charlotte
Church, Jason Donovan,
Will Young, the Sugababes,
Westlife and mega super
star Lionel Ritchie
wowed a starstudded audience,
which included
Liverpool FC
legend Kenny
Dalglish,
Ricky
Tomlinson
and the X-factor’s
Chico.
The whole
extravaganza was
Colin Reader
produced and all equipment supplied
by Liverpool Chamber member
Merseysound Productions & Staging Ltd.
a local company, with offices in London
and Johannesburg, South Africa.
Children were met on arrival by Coronation
Street’s Kirk and Tyrone who oversaw the
arrival of Spiderman, who showed off his
powers by entering the party from the trees
and climbing along the house. He was
closely followed by Superman who flew
in from the roof amid a hail of fireworks.
Guests then entered a huge marquee
through a giant wardrobe, which began
this year’s theme of Narnia 2006.
Inside they found a playground for
all ages, guests enjoyed dodgems,
fairground rides, arcade games,
ski simulators, soft play areas
and a giant scalextric.
A traditional nativity scene
was brought to life with a real
donkey and sheep and nearby
were penguins and a fortunetelling ice queen sitting on a
floor to ceiling ice throne.
Cruella de Ville and her Dalmatians
joined The Simpsons, Tweenies and
Scooby Doo to mingle with the guests.
The younger children were treated to a
spectacular show by Barney the Dinosaur
who took to the stage along with a group
of break dancers.
The 500 guests feasted on a buffet by
Heathcotes and Mrs Claus even had a full
working kitchen area cooking mince pies
in front of the guests.
A herd of live reindeers grazed on the
snow-covered gardens outside.
Colin Reader, managing director of
Merseysound Productions & Staging,
said: “It was an incredible experience
to work with so many internationally
renowned artists and all on one bill.
“I don’t think Liverpool has ever had
a line-up of this
caliber before, all on
one night. We are
extremely fortunate to
have been able to work
on such a high profi le
event.”
with serious injury, harassment in the
workplace and new methods of dispute
resolution.”
Joining Vicki at Penny Lane is high
calibre probate lawyer Sylvia Kahn.
Sylvia’s additional expertise will further
enhance the department’s facilities to
handle more complex estates and improve
the service offered to clients seeking
advice on wealth and asset protection.
Completing the trio of new additions,
Andrew Lee joins the Mathew
Street team. Andrew who has vast
experience of divorce for high net-
worth clients, will be working in
the Family department dealing with
private fee paying ancillary work.
Paul Knowles, business development
manager, said: “We are constantly
developing the practice across the board
in order to offer a superior service to both
private and corporate clients.
“We look forward to future plans
to increase our services and
continue offering essential law
advice and support in all areas of
our expertise, whilst retaining our
friendly approach to business.”
Law firm
scores
hat trick
LIVERPOOL law firm Gregory Abrams
Davidson LLP is living up to its
reputation as ‘The Essential Law Firm’,
adding three new faces to its ranks and
launching a new division.
As part of its expansion to offer a more
comprehensive service, the personal
injury department has appointed Vicki
Hilliard to handle its higher value
personal injury and clinical negligence
cases. Vicki joins the Penny Lane office
from Hill Dickinson LLP, adding greater
value to the department and enabling the
practice to focus on a wider variety of
personal injury services.
Vicki’s appointment marks the beginning
of the department’s continued expansion
throughout 2007
Gregory Abrams, managing partner,
said: “Bringing Vicki on board, enables
us to increase our flexibility and capacity
to offer services in areas of personal
injury law including those associated
Members’ news
17
Spanish flavour for Ryanair
Press conference at Chamber
reveals new destinations
Caroline Baldwin, Ryanair’s UK sales
and marketing manager, said: “These
fabulous new routes increase the choice of
destinations for Merseyside consumers.
Ryanair now operates 35 routes to 12
European countries from JLA and these
new routes are available for immediate
booking on www.ryanair.com.
RYANAIR, Europe’s largest low fares
airline, chose Liverpool Chamber’s
conference facilities to host their press
conference to announce a further
commitment to their operation at
Liverpool John Lennon Airport with
two new destinations. This expansion
brings Ryanair’s total number of routes
served from JLA to 35.
From March and April this year, Ryanair
is adding Palma, the capital of Majorca
and Alicante, on mainland Spain, to
their extensive route network from JLA,
increasing the number of Ryanair’s
Liverpool-Spain routes to nine.
(Left to right) At the press conference held
at The Liverpool Chamber of Commerce,
Robin Tudor, JLA’s general manager
corporate and community affairs, La Tasca
head chef Javier and Caroline Baldwin,
Ryanair’s sales and marketing manager
for the UK sample the traditional Spanish
dish Paella and a glass of sangria, kindly
provided by local restaurant, La Tasca
Olympic challenge for Chamber member
FOR someone who is used to challenges,
Liverpool Chamber member Mark
Eccleston’s latest project ranks with the
very best. Mark has been asked by the
British Tennis Foundation to work with
three players who are currently in the
process of trying to qualify for the 2008
Beijing paralympics.
Mark said: “I am fully aware of what is
required to achieve qualification and that is
why I have been given the responsibility of
trying to get these three players to Beijing.
I feel it a very interesting and unique
situation because if all three do qualify it
will be the first time one centre and one
coach would have achieved this goal.”
Mark’s history is that in 1986 , aged 16, he
was involved in an accident in which he
severed his spinal cord and as a result he
is now a full time wheelchair user. Despite
this he became involved in wheelchair
sports and has represented Great Britain in
two Paralympics at two different sports.
He was captain of the Great Britain
Wheelchair Rugby team up until and
including the 1996 Atlanta Paralympics.
After Atlanta he took up Wheelchair Tennis
and has now won seven National titles, two
World Championships and a silver medal
at the 2004 Athens Paralympics. However
his proudest achievement is that he was the
first British player, at any level to be number
one on the world rankings. He retired from
competing after Athens and started his
coaching qualification.
In January 2006 he became the first person
with his disability to qualify as a tennis
coach. He is also involved in motivational
speaking. He is also part of the Sporting
Champions scheme which is a Sport
England initiative in which world class
athletes visit schools talking about the
positives sport can have on peoples lives.
For more information, visit
www.markeccleston.com
Conference suite
meets your needs
As Ryanair discovered, Liverpool
Chamber’s newly refurbished
offices at No 1 Old Hall Street are
ideal for all your conference
requirements.
Situated in the heart of Liverpool’s
business district, the Chamber offers
three individual suites that function
independently but can be opened up
to include breakout areas, and each is
designed to facilitate different needs.
The new conference facilities boast
state of the art audio/visual equipment,
including multimedia and overhead
projectors, SMART board, sound
system, laptops, TV/video, CD/DVD
player and flipcharts.
Photocopying and fax facilities
are also available for a small
charge. All rooms are fully air
conditioned. To give additional
peace of mind, all our facilities have
been professionally screened by
Dave Burrows, Technical Solutions
Unlimited, for the presence of any form
of illegal technical surveillance devices,
ensuring complete privacy.
The Chamber’s dedicated
and professional conference
team are always on hand to
ensure your event runs smoothly
– making Liverpool Chamber number
one for business needs.
Contact Julie Cooke on julie.
[email protected]
18
New season
at Everyman
THE new spring/summer season
at the Everyman Playhouse was
launched recently with Timberlake
Wertenbaker’s modern classic Our
Country’s Good showing at the
Playhouse.
The start of the new season is an
ideal opportunity for businesses to
join the theatre’s corporate members’
scheme which offers bespoke and
flexible benefits to businesses of all
sizes, an initiative which Merseyside
public relations consultancy, Concept
Communications, has just signed up to.
Business benefits include free and
discounted tickets, corporate hospitality
and events, promotion, publicity and
networking opportunities.
“The business community’s involvement
and support of the arts is vital in the
run up to 2008,” commented Margaret
Tarpey, managing director of Concept
Communications.
“There are so many benefits to being
involved with culture in the city, from
supporting arts projects to hosting clients
with a corporate hospitality package.
What many businesses are unaware
of is that their investment in the arts
can be doubled by 08businessconnect’s
cultureinvest initiative.”
The theatre’s corporate members’
scheme has grown considerably over
the past 12 months with 100 per cent
renewal rate and many new partners
signing up for this opportunity to
become more closely involved with
culture in the city.
“The 08businessconnect cultureinvest
initiative has doubled the consultancy’s
investment and we are delighted
our contribution will support the
Everyman’s annual new writing festival,
Everyword, which fosters new local
talent,” said Margaret.
To find out how your business can
support culture in the city, contact
Kirstin Mead, development officer at the
Everyman Playhouse, on 0151 708 3700
or visit www.everymanplayhouse.com
From left to right: Deborah Aydon,
executive director, Everyman Playhouse,
Margaret Tarpey, managing director,
Concept PR (centre) and Kirstin Mead,
development officer, Everyman Playhouse
Members news
Common Ground make perfect poetry
COMMON Ground Sign Dance Theatre is
delighted to announce its new direction,
in addition to its status as a registered
charity, the company is moving towards
becoming a social enterprise.
Common Ground, is a unique
contemporary dance company based in
Liverpool, Capital of Culture ’08, which
aims to assist people of all backgrounds
in the realisation of professional dance
works. They use dance as a vehicle to
motivate deaf people and provide a
bridge between the deaf and hearing
communities. Its legacy is to generate
a sense of personal and community
ownership whilst contributing to
the creative drive in the UK and
internationally.
The current intention is to strengthen the
business and financial aspects, moving
toward the social enterprise model rather
than that of a charity in order to create a
legacy of lasting social change.
Now for the first time in five years
Common Ground is taking to the road,
touring a triple bill of shows: Breaker
(2005); Men and Demons (2005); Places
that Pass (2006). The blend of cultures and
languages; deaf and hearing, sign language
and spoken English give the company’s
work its unique and exciting flavour.
Denise Armstrong, artistic director said,
through her sign language interpreter:
“The company is strong and solid and we
are all looking forward to entertaining
audiences and sharing our work with
them. The three works we are touring each
have their own identity and dynamic and
will appeal to all audiences.” Anybody
interested in dance should take this
opportunity to enjoy what the Guardian
described as “Poetry of the Body!”
Common Ground offers short workshops
for business aimed at relaxation and
stress relief. For more information
about these workshops, performances
(corporate entertainment), partnerships or
sponsorship please contact info@signdance.
com or visit the website:
www.signdance.com.
Left to right – Wayne Malcolm
(Agent Marketing director),
Diane Burbridge (JMU), Paul
Corcoran (Agent Marketing
director), Jayne Moore (Agent
Marketing director) and Adam
Tilston (Agent Marketing)
Agent celebrate success
TURNING down business has been
a smart move for recently formed
marketing agency, Agent Marketing.
The company was set up with funding
from the New Entrepreneur Scholarship
programme. Director Jayne Moore
decided to set up her own business after
being ill for a year. After this life changing
experience she decided to create the type
of ethical and responsible business that
she’d always wanted to work for.
Jayne formed the company with
fellow directors Paul Corcoran and
Wayne Malcolm. They have recently
been awarded a Celebrating Success
award by local business support
agency, Business Link, John Moores
University and 08 Connect to recognise
the rapid growth of the business in
its first 12 months of trading.
The company is certain that their
responsible business stance is winning
them clients, Jayne said: “We turned away
one client who we weren’t comfortable
working with but that move has gained us
several new clients. Our clients appreciate
the fact that all of our marketing
recommendations are based on evidence
rather than what we think is best. To
cope with this, we’ve recently moved to
new, larger premises in the uber-cool
Parr Street Studios and recruited our first
member of staff who is a JMU masters in
marketing graduate. We will be recruiting
again from the universities in the next
few months – we want the talent to stay in
Liverpool after all.”
Agent Marketing is one of the first
marketing consultancies outside
of London to be working towards a
CarbonNeutral status and as a result
have been short listed for a Ground
Work Trust award and a sustainable
cities award in London for their
responsible business practices.
JAB Design – saving lives and winning awards
JAB Design has been shortlisted in one
of the world’s most prestigious annual
design awards, for its work on the MOB
Guardian sea safety system. The Design
Week Awards celebrate excellence in
design and attract entries from design
consultancies from across the UK and
abroad. The first stage of the judging
process has now been completed and
the panel selected the MOB Guardian
project to be short listed in the
Industrial Product Design category.
Jonathan Butters, MD at JAB Design,
said: “It’s great to have the quality of our
work acknowledged in this way, especially
on such a fantastic and worthwhile
product. We got a tremendous buzz
from working with the Royal National
Lifeboats Institution and with fishermen,
who are the primary intended end users
for this system.
“We had to tackle a whole host of
complex, technical issues, to ensure
the system was robust in the harsh
environment at sea, whilst at the same
time ensuring that the product felt
comfortable, reassuring and intuitive for
use in highly stressful, life threatening
situations. Best of all, this product has the
potential to save many lives every year, by
ensuring the RNLI know when a problem
has occurred and can find out where the
vessel is quickly.”
The MOB Guardian has already received
significant recognition from the
industry, winning the Safety category
in both the Seawork 2006 Innovations
Awards and the 2006 Fishing News
Awards. The RNLI project team said:
“We came with a challenging design
requirement to work with a team
involved in the rapid development of
specialised electronics equipment.
Th is equipment also required specific
ergonomic study to design and effective
user interface. We have been delighted
with the creative approach of JAB Design
in developing the product.”
The Design Week Award winners will be
announced at the awards ceremony and
dinner which is being held at the Hilton
in London. Several of JAB Design’s team
will be going to the event to celebrate and
hopefully return with the trophy.
Members news
19
Record growth for Beatles Story
THE Beatles Story visitor attraction,
based at the Albert Dock in Liverpool,
has reported a major growth in
business and the creation of new jobs in
Merseyside during 2006.
The multi-award winning experience,
which charts the success of Liverpool’s
Fab Four, welcomed over 200,000
visitors in 2006, an increase of over 17%
compared to 2005. This rise in visitors has
also resulted in a 14% growth in staff at
the attraction.
Established in 1990, the world’s only
Beatles-themed visitor attraction allows
you to re-live the Beatles’ meteoric rise
to fame - in the City where it all began.
The Living History Tour takes visitors
on a personal tour from 50’s Liverpool to
Hamburg and the Cavern Club, through
the hysteria of Beatlemania and flower
power.
The Beatles Story puts its success down to
a firm focus on the overseas market. With
nearly 50% of its visitors from outside
the UK, the attraction has put out a big
‘welcome’ to international tourists. Their
Living History Tour, website and leaflets
are now available in seven different
languages - with Wimbledon Tennis
Club being the only other UK attraction
offering more language translations.
Beatles Story staff have attended a range
of overseas travel trade shows, including
events in Russia and Japan, targeting
Group Travel Organisers.
The attraction will continue to make
�
a significant investment in selling
Liverpool overseas in 2007. Further
translations are planned, including Polish
and Mandarin Chinese audio guides, plus
a family version of the Living History
Tour, appealing to children and school
groups. This year Liverpool John Lennon
Airport is expanding the destinations it
flies to - more good news for the Beatles
themed attraction.
With major developments around the
Albert Dock and surrounding waterfront
currently underway and exciting plans
in place to celebrate Liverpool’s 800th
birthday at the Dock, bosses at the Beatles
Story anticipate even stronger growth for
2007. A number of significant schemes
including Liverpool One, the Pier Head
Cruise Liner Terminal and the Arena and
Convention Centre Liverpool will present
businesses at the Albert Dock with a
range of exciting opportunities.
Jerry Goldman, director of the Beatles
Story said, “The Albert Dock is a
tremendously exciting place for visitors
and businesses. Not only is the Dock a
wonderful attraction in its own right
- we are privileged to see Liverpool
developing around us. The Liverpool One
retail scheme and Arena and Convention
Centre are being developed on our
doorstep, offering massive opportunities.
From 2008 onwards there will be no other
place to be - Liverpool will become one of
Europe’s leading city break destinations.”
In November 2006 the Albert Dock
re-focused the core of its business in
response to research that indicated its
leisure and tourism offering should be
developed to benefit from the dramatic
increase in visitors and residents to
the waterfront over the next few years.
The success of the Beatles Story and
neighbouring attractions demonstrates
the importance of leisure and tourism to
the Dock.
Ian Brown, director of the Albert Dock
Company said: “We are incredibly proud
to be home to the world-class Beatles
Story and absolutely support their efforts
to give visitors from both overseas and
the UK the warmest welcome possible.
The Albert Dock is Liverpool’s most
visited tourist attraction – 64 per cent of
all visitors to Liverpool come to the Dock.
We are currently looking at ways to build
on the success of our tourism and leisure
offering and have been in talks with a
number of leisure and tourism operators
looking to establish a presence here.”
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20
New members
New members to Liverpool Chamber
ACORN RECRUITMENT & TRAINING
81 High Street, Runcorn,
Cheshire WA7 1AH
T: 01928 566755
E: [email protected]
W: www.acornpeople.com
Mr Simon Mason
Recruitment, employment and training
AMERICAN EXPRESS
32 Bruche Avenue, Padgate, Warrington,
Cheshire WA1 3JL
T: 0207 976 4756
E: [email protected]
W: www.americanexpress.co.uk
Mr Mark Dillon
Financial Services - Corporate Expenses
Management, streamlining Business
Travel, Expenses and Purchasing
ASK THE RAVEN.COM
6th Floor, No 1 Old Hall Sreet, Liverpool,
Merseyside L3 9HG
T: 0151 236 1733
E: [email protected]
W: www.asktheraven.com
Ms Stephanie Longstaffe
Debt solutions, IVA
AZTECH DESIGN LTD
4 Meadway, Wallasey, Wirral CH45 4SB
T: 0151 513 6703
E: [email protected]
W: www.aztech-design.co.uk
Mr Robert Sutton
Design refurbishment installation storage
BLACK AND GINGER
Mr Matt Wardle
14 Colquitt Street, Liverpool,
Merseyside L1 4DE
T: 0151 709 6004
E: [email protected]
W: www.blackandginger.com
Advertising communications agency
BRIDGE MARINE SCIENCE GROUP
10 Bridge Street, Menai Bridge, Anglesey
LL59 5DW
T: 01248 718010
E: [email protected]
W: www.bridgemarinescience.co.uk
Mr Paul Freeman
Marine / Ocean Scientific research, vessels
& global projects
CARDINAL HEENAN R C
HIGH SCHOOL
Honeysgreen Lane, West Derby,
Liverpool, Merseyside L12 9HZ
T: 0151 228 3472
E: [email protected]
W: www.cardinal-heenan.co.uk
Mr Brendan Kelly-Ince
Local authority school
CELLOS
49a Allerton Road, Woolton, Liverpool,
Merseyside L25 7RE
T: 0151 428 4988
Wine bar
CHAMBERS CREDIT MANAGEMENT
Trident House, 31/33 Dale Street,
Liverpool, Merseyside L2 2HF
T: 0151 229 1010
E: [email protected]
W: www.chamberslegal.co.uk
Mr Colin Wynne
Credit Management Debt Prevention
COFFEE HOUSE PUBLIC HOUSE
25 Woolton Street, Woolton, Liverpool,
Merseyside L25 5NH
T: 0151 421 0555
DIANE MANSELL
19 Woolton Street, Woolton, Liverpool,
Merseyside L25 5NH
T: 0151 428 9949
DYER ENVIRONMENTAL
CONTROLS LTD
Unit 10, Lawnhurst Trading Estate,
Cheadle Heath, Stockport,
Cheshire SK3 0SD
T: 0161 491 4840
E: [email protected]
W: www.dyerenvironmental.co.uk
Mr jonathan Crossley
installation smoke ventilation systems
EDWARD JONES LTD
Springwood Business Centre, 4 Rose
Lane, Mossley Hill, Liverpool,
Merseyside L18 5ED
T: 0151 724 3359
E: [email protected]
Mr William Drillsma
Stockbrokers / Independent Financial
Advisors
ENERGYWISE RECYCLING LTD
Suite 218-219, Queens Dock Commercial
Centre, 67-83 Norfolk Street, Liverpool,
Merseyside L1 0BG
T: 0151 707 7717
E: [email protected]
W: www.energywiserecycledglass.co.uk
Ms Annie Barker
recycling shredding collection social
enterprise
ESAU CREDIT CONTROL
SERVICES LTD
Innovation House, Power Road,
Bromborough, Wirral CH62 3QT
T: 0845 054 0504
E: [email protected]
W: www.improvingyourcashflow.com
Ms Jenny Esau
credit control management consultancy
training outsourcing.
ETHEL AUSTIN
26 Woolton Street, Woolton, Liverpool,
Merseyside L25 5JD
T: 0151 428 9793
Retail
GINGERS INC LTD
13 Quarry Street, Woolton, Liverpool,
Merseyside L26 6EY
T: 0151 222 0839
Public house
GO CRE8 LTD
Queens Dock Business Centre, 67-83
Norfolk Street, Liverpool,
Merseyside L1 0BG
T: 0845 226 3086
E: [email protected]
W: www.gocre8.co.uk
Mr Darryn Kennerley
creative communications printing media
multimedia display exhibition
IT LOGIC (UK) LIMITED
The Malthouse Business Centre, 48
Southport Road, Ormskirk,
Lancashire L39 1QR
T: 0845 009 3399
E: [email protected]
W: www.it-logic.biz
Mr Stewart Beel
IT and network consultancy. Hardware
and software supply. Technical support
and troubleshooting.
GREATER MERSEYSIDE CONNEXIONS
West Kirby Connexions Centre, 56-60
Grange Road, West Kirby,
Wirral CH48 4EG
T: 0151 703 7400
E: [email protected]
W: www.connexions-gmerseyside.co.uk
Mr Graeme Samuel
commercial careers adviser training
JUST HUMAN PROJECTS
Flat 1 23 Heswall Road, Walton Vale,
Liverpool, Merseyside L9 4SE
T: 07753 216210
E: [email protected]
W: www.justhuman.co.uk
Mr David Willson
Mobile massage therapist and
environmental and retail projects.
HSVR LTD
65 Benton Drive, Chester,
Cheshire CH2 2RD
T: 07920 061261
E: [email protected]
W: www.hsvr.co.uk
Mr Tony Williams
Business consultancy
KNOWSLEY ASSOCIATES LTD.
North Mersey Business Centre,
Woodward Road, Kirkby,
Merseyside L33 7UY
T: 0151 477 5937
E: [email protected]
Education
HUDSON & MCDONALD
6th Floor, The Cotton Exchange, Old Hall
Street, Liverpool, Merseyside L3 9LQ
T: 0151 236 7000
E: [email protected]
Mr John Dillon
Property Development
LA FITNESS
88 Rose Lane, Mossley Hill, Liverpool,
Merseyside L18 8EA
T: 0151 724 6676
E: liverpool@lafitness.co.uk
W: www.lafitness.co.uk
Fitness club for individuals and corporate
clients
HUMAN TECHNOLOGY LTD
8 Tavistock Street, Covent Garden,
London, London WC2E 7PP
T: 020 7559 6540
E: [email protected]
W: www.htlorg.com
Mr Norm Murray
Consulting, leadership development,
coaching, training, counselling,
assessment.
HURLSTON HALL GOLF CLUB PLC
Hurlston Gate, 56 Moorfield Lane,
Scarisbrick, Lancashire L40 8JD
T: 01704 840400
E: [email protected]
W: www.hurlstonhall.co.uk
Mr Peter Crowe
Golf Club plus Leisure and Fitness
INTERACTION UK
Suite 3, 43 Hamilton Square, Birkenhead,
Wirral CH41 5AR
T: 0151 200 0080
E: [email protected]
W: www.interaction-uk.com
Mrs Susan Bencheikh
tele marketing bureau
IS GROUP
Unit 1 Enterprise House, Aber Park
Industrial Estate, Aber Road, Flint,
Flintshire CH6 5EX
T: 01352 792000
E: [email protected]
W: www.is-group.co.uk
Miss Rachel Lloyd
signage traffic signs manufacture design
LEARNING INC LIMITED
Liverpool Science Park, 131 Mount
Pleasant, Liverpool, Merseyside L3 5TF
T: 0151 705 3500
E: [email protected]
W: www.learninginc.co.uk
Mr Ivor Perry
Training, elearning development and
delivery, specialising in soft skills and
diversity.
LIVERPOOL DIRECT LIMITED
Third Floor Venture Place, Sir Thomas
Street, Liverpool, Merseyside L1 6BW
T: 0151 233 8394
E: [email protected]
W: www.liverpooldirectlimited.co.uk
Mr Paul Morris
LIVERPOOL VENTURES LTD
DBH House, 119/120 Liverpool Film
Studios, Boundary Street, Liverpool,
Merseyside L5 9YJ
T: 0151 236 0333
E: [email protected]
W: www.liverpoolventures.com
Mrs Gillian Hunt
Liverpool Ventures provides assistance to
individuals and businesses applying to the
£27 million Liverpool Seed Fund. It also
offers a comprehensive package of ongoing
support to all businesses invested in by the
Liverpool Seed Fund.
New members
LLOYDS TSB BUSINESS CENTRE
5th Floor, 1 Old Hall Street, Liverpool,
Merseyside L69 2BT
T: 0151-236 0965
Mr David Goldthorpe
Bankers
M2 DIGITAL LTD
PO Box 2000, 380 Chester Road,
Manchester, Lancashire M16 9XX
T: 0161 877 0222
E: [email protected]
W: www.m2digital.co.uk
Mr Ian Stewart
M2 is a leading supplier of Document
Integration, Process and Production
Solutions. We provide our clients with
a single source support services solution
for all their document needs. M2 multivendor and best of breed technologies from
a range of manufact
MAX OKAY LIMITED
77 Kingsheath Avenue, Liverpool,
Merseyside L14 2DG
T: 0151 222 0936
E: [email protected]
Mr E Okay Anyaegbunam
Importation from West Africa of
agricultural produce and finished products
e.g. furniture, shelving. Export of raw
materials and machinery.
MERCHANT TAYLORS SCHOOLS
Liverpool Road, Crosby, Liverpool,
Merseyside L23 0QP
T: 0151 949 9342
E: [email protected]
W: www.merchanttaylors.com
Miss Michaela Riches
independent day school charity
OPTIMUM PERSONNEL
SOLUTIONS LTD
Office Suites 1&2, 214a County Road,
Liverpool, Merseyside L4 5PJ
T: 0845 838 3525
E: [email protected]
W: www.optimumpersonneluk.co.uk
Mr Michael Ryan
Recruitment company specialising in
social care & education
Peninsula Business Services Ltd
29 Westway, Prenton, Wirral, Merseyside
CH43 9HT
T: 07772 320505
E: [email protected]
Mr Neil Webb
Employment law health & safety
consultants
PENINSULA MARKETING AND
SALES
Suite 317 The Corn Exchange, Fenwick
Street, Liverpool, Merseyside L2 7QL
T: 0151 225 0285
E: [email protected]
W: www.peninsulapm.com
Miss Lindsey Jessop
real estate southern spain
PORTERPRINT LTD
91 St Johns Rd, Waterloo, Liverpool,
Merseyside L22 9QD
T: 0151 293 1518
E: [email protected]
W: www.porterprint.com
Mrs Helen Waring
Printing Stationery Design
21
RELIANCE SECURITY SERVICES LTD
1st Floor Adamson House, Pomona
Strand, Trafford Park, Manchester,
Greater Manchester M16 0TT
T: 0870 606 8999
E: [email protected]
W: www.reliancesecurity.co.uk
Mr Eddie Hirst
security services post-room duties help
desks fire-fighting emergency response
ROYAL BRITISH LEGION
49a Allerton Road, Woolton, Liverpool,
Merseyside L25 7RE
T: 0151 428 6203
SDESIGN1
64 Thingwall Road, Liverpool, Merseyside
L15 7LA
T: 0151 223 0001
W: www.sdesign1.com
Mr Phil Smears
web development
SKYLINE DIGITAL LTD
23 Seymour Terrace, Liverpool,
Merseyside L3 5PE
T: 0151 709 9524
E: [email protected]
W: www.skylinedigital.co.uk
Mr Phil Burwood
Advertising and design
SUE RYDER CARE – MERSEYSIDE
FUNDRAISING OFFICE
PO Box 316, Birkenhead,
Wirral CH25 9BN
T: 07823 533343
E: [email protected]
W: www.suerydercare.org
Miss Sarah Cuthell
Hospice
SYNGRO LTD
Alba Innovation Centre, Alba Campus,
Livingston, West Lothian EH54 7GA
T: 01506 592227
E: [email protected]
W: www.syngro.com
Mr Graham Oxford
customer surveys market research
T-BAY LTD
45 Sheldon Road, West Derby, Liverpool,
Merseyside L12 4RU
T: 07761 076638
E: [email protected]
Mr Furlong
E-bay trading
THE BUZ MAGAZINE
2A Price Street, Birkenhead,
Wirral CH41 6JN
T: 0151 649 9449
E: [email protected]
W: www.thebuz.co.uk
Mrs Laura Branscombe
publisher community entertainment
THE CARD NETWORK
The Technology Centre, Rossmore
Business Park, Ellesmere Port, Cheshire
CH65 3EN
T: 0845 123 1295
E: [email protected]
W: www.thecardnetwork.co.uk
Mr Neal Smith
manufactur card systems security pass
THE ENGLISH ROSE
Macketts Lane, Liverpool, Merseyside
L25 9NQ
T: 0151 428 3584
THE FAMOUS ELEPHANT
1 Woolton Street, Woolton, Liverpool,
Merseyside L25 5NH
T: 0151 428 2700
THE HAYDOCK PARK RACECOURSE
Lodge Lane, Newton-le-willows,
Merseyside WA12 0HQ
T: 01942 725963
E: mike.banks@jockeyclubracecourses.
com
W: www.haydock-park.co.uk
Mr Mike Banks
Sporting venue Racecourse hospitality
conferences Exhibitions Dinner
THE LISBON
35 Victoria Street, Liverpool, Merseyside
L1 6BG
T: 0151 231 6831
E: [email protected]
W: lisbon.com
Mrs Eileen Lea
Pub
THE LOUNGE
44 Allerton Road, Woolton, Liverpool,
Merseyside L25 7RG
T: 07738 929 877
Designer Clothing
THE VILLAGE INN
55-57 Quarry Street, Woolton, Liverpool,
Merseyside L26 6EZ
T: 0151 428 8855
THOMAS LOUGHLIN & PHARMA
FINISHING
Glacier Buildings, Harrington Road,
Brunswick Business Park, LIVERPOOL,
Merseyside L3 4BH
T: 0151 709 0818
E: [email protected]
W: www.thomas-loughlin.co.uk
Mr Robert Glover
Print Finishers leaflets booklets
TRESPASS
31-33 Tarleton Street, Liverpool,
Merseyside L1 1DS
T: 0151 709 1590
Pub
VLC (STAIRLIFTS) LTD
3 Seven Stars Road, Wigan, Lancashire
WN3 5AT
T: 01942 242410
E: [email protected]
W: www.vlcstairlifts.com
Mrs Judith Green
WARMER HEATING LTD
Unit B2 Senator Point, South Boundary
Road, Knowsley Industrial Park, Kirkby,
Merseyside L33 7RR
T: 0151 545 2600
E: [email protected]
W: www.warmerheating.co.uk
Mr Ian Knox
Central Heating
WOOLTON VILLAGE CLUB
23 Allerton Road, Woolton, Liverpool,
Merseyside L25 7RE
T: 0151 283 3138
WOOLTON VILLAGE HEALTH
FOODS
5-7 Allerton Road, Woolton, Liverpool,
Merseyside L25 7RA
T: 0151 428 2386
Advertising feature
Time to
increase sales
by Mike Le Put
At MLP
Training we
run regular
one-day ‘Goal
Setting & Time
Management
Workshops’ for
our customers.
I normally start the day by asking
delegates what they would like
to achieve from attending such a
programme. The two most popular
responses are as follows:
• I want to find more time
• I want to find enough time to do
everything
Let’s look at these two areas:
You can never find more time.
Everyone gets the same amount of
time. High achievers, low achievers
all get 24 hours in a day. Great sales
people, under-achieving sales people,
all get the same amount of time.
The question is not ‘Do you have the
time?’ but ‘What are you doing with
the time?’
‘I want to find enough time to do
everything.’ The truth is that there
is not enough time to do everything.
The latest figures I have from the US
are that the average American adult
spends 25 hours per week watching
television.
I am sure there are a lot of people
in America who would like to learn
to play the piano but say they haven’t
got the time. In reality, they have
the time but they choose to spend it
watching television. In this example,
one way to find more time to spend
on playing the piano is to spend less
time watching TV.
Given that there is no greater time
allocation available and there is not
enough time to do everything, you may
want to ask yourself where you could
spend less time so that you can spend
more time on your high priority areas.
Sales people should always be asking
‘What is the best use of my time right
now?’ Are you spending enough time
with your top customers? Are you
spending enough time on account
development? Are you spending too
much time in non-sales activities?
Goal setting is the master skill of time
management and time management
is the master skill of high achievers.
Remember that time is a level playing
field – everyone gets the same amount
of time. The difference between high
and low achievers is the way they
invest their time. It is a fact that
people with goals achieve more than
people with no goals. It is also a fact
that people with high goals achieve
more than people with low goals. That
doesn’t mean that they have more time
it just means they are more focussed,
sell more, earn more and achieve more.
To find out more about Goal Setting
and Time Management, call MLP
Training on 01635 552151 or visit
www.mlptraining.co.uk
22
TNT in Liverpool:
A
s one of the world’s leading
express delivery companies,
TNT is a critical component
in ensuring businesses
in Liverpool and the
surrounding areas keep pace with the
demands of fast moving markets, both
domestically and on the international
front.
Having operated in and around the
city for nearly two decades, TNT
Express Services is totally committed to
serving the needs of the extensive and
diverse business community like never
before during 2007 and beyond.
A near £6million investment in a
new state-of-the-art depot adjacent to
Liverpool John Lennon Airport, aligned
to the creation of 0 jobs, is testimony
to the company’s confidence in the
future economic growth and prosperity
of Merseyside and the wider North-West
region.
Peter Lascelles is the man tasked
with meeting – even exceeding – the
expectations of thousands of TNT
customers, not just in Liverpool, but
also neighbouring centres of industry
and commerce encompassing Formby,
Haydock, Lymm, Runcorn, St Helens,
Warrington and Widnes.
As the new General Manager at the
4.3 acre site in Hale Road, Speke,
Peter and his team
are gearing up
to handle
somewhere between 5,000-20,000
collections and deliveries for UK,
European and worldwide destinations
each week.
A native of the North East, Peter, is
well versed with the Lancashire business
mix having chalked up award-winning
performances at TNT’s Manchester
International Depot in Trafford Park
and the much smaller ‘satellite’ facility
that preceded the new Liverpool
depot. As such, Liverpool’s vibrant
business world comprising shipping,
car manufacturing, chemicals and
technology to name but a few, will hold
few surprises for him.
reductions in fuel costs.
Situated next door to the airport
means the TNT complex, complete
with 56 loading bays, serves a dual
functionality as it incorporates the
air gateway, making it ideal for the
throughput of imports and exports.
Historically, TNT has predominantly
handled b-2-b traffic in Liverpool that
stayed within the UK but Peter can see
new horizons emerging.
“This gives us an ideal opportunity
to grow the international side of the
business. From the beginning of April
we will be operating on 44 different
collection and delivery rounds for our
Simplify
“I’m delighted to be running the
TNT operation in Liverpool in these
exciting and challenging times. The new
facility means we can offer a service
of unsurpassed quality and value to
customers whilst meeting the extra
demand from businesses in the area.
“Liverpool was a natural choice and
a key location when we were looking
to expand our strategic network. Our
operations in North West England have
been running close to capacity for some
time and the new depot, along with a
similar investment in Preston, now gives
us tremendous strength in depth,” said
Peter.
Location – or so it is often said – is
everything, and that maxim certainly
applies to TNT’s presence in Liverpool.
It is closer to the company’s customers
providing the obvious benefits of later
collections and earlier deliveries.
The stem mileage (the distance
travelled from the depot before
any collections and deliveries
are made) is much shorter,
bringing added benefits of
greater efficiency levels and
international vehicles in and around
the city. We have every hope and
expectation that things will, quite
literally, take-off in the coming months.”
As the only integrated express
operator with a permanent presence
at Liverpool John Lennon Airport,
TNT Express runs a daily schedule of
flights – inbound from the company’s
international air hub in Liege, Belgium
at 5.5am, and outbound to Dublin at
22.00hrs, en-route back to Liege.
This local link to international markets
gives TNT a distinctive edge over its
competitors in the region. Liverpool
is preparing to assume the mantle as
the European City of Culture in 2008
but TNT can spread the city’s business
prowess way beyond the continent.
This year has seen TNT Express
invest in new Boeing 747 jets to provide
bespoke services to and from the
Far East and the Middle East. The
burgeoning markets in the rapidly
emerging Chinese economy has seen
TNT take pole position as the largest
international express services player in
China.
The four-times-a-week Liege to
Shanghai ‘jumbo’ service means TNT
is ideally placed to meet the aspirations
of Liverpool’s business community to
convey goods into or out of China.
Innovators
“The beauty of the new depot and
our ability to offer a ‘one-stop shop’ for
both national and international pick
ups means if a customer wants to send
something to China and something to
Chester we can deal with it at the same
time, using the same driver and vehicle.
“We aim to simplify things for our
customers by instilling confidence , that
when they chose TNT they are selecting
high quality, value for money and
reliability of service.”
It’s pride in the job, along with
investment in leading edge technology,
that drives the entire TNT operation.
The depot first opened its doors in late
January 2007 and the management team
is no stranger to8-hour working days as
it strives to create a dynamic impact on
both existing and potential customers.
With a well-honed blend of
experienced TNT employees and new
recruits, Liverpool brings the company’s
complement of depots to seven in the
North West.
Renowned as innovators in the
industry, TNT was the first express
delivery company to introduce a same
day service in the UK 25 years ago.
TNT Sameday is acknowledged as the
best in its field – with the largest single
share of a UK market estimated at an
annual £650m – and serves Liverpool
Night and day: TNT work around
the clock to meet the b-2-b express
delivery needs of its customers
23
all set for take off
charity, Wooden Spoon. Since 997 TNT
Express employees, with the help of the
company’s customers and suppliers,
have generated more than £.7 million
for the charity. In 2007 it is determined
to raise £300,000 and take its overall
donations past the £2 million mark.
Buoyant
Internationally, TNT enjoys a
partnership with the United Nations’
World Food Programme, helping raise
awareness of the need to combat global
hunger and funds to educate and feed
impoverished children in developing
countries.
In the words of two of Liverpool’s
favourite sons, John Lennon and Paul
McCartney, TNT continues to achieve
much in the field of corporate social
responsibility with a little help from its
friends.
Be it as a friend or as a business
partner, TNT Express Services has
made a 20-year commitment to
Liverpool. The very nature of the b2-b express delivery industry means
it is a barometer of the economy so a
successful TNT means a buoyant local
economy – good news for all!
Jumbo experience: Chinese markets are now within easy reach for
Liverpool’s businesses thanks to a new bespoke service from TNT
from a dedicated location in nearby
Warrington. A Queen’s Award for
Enterprise in the innovation category
is further testimony of the esteem in
which the company is held.
The company is also acutely aware of
its responsibilities as a good corporate
citizen. Liverpool could conceivably
benefit from a unique environmental
initiative if a pilot programme to run
the world’s first ever zero emission, high
performance 7.5 tonne electric vehicle
proves successful.
TNT is trialling the battery-powered
vehicle in London during the first
half of 2007 and, if all goes to plan,
will invest in up to 200 of the
non-polluting lorries and run
them in major cities and towns
in the next few years.
Peter said: “Not only
is this one of the most
environmentally friendly
vehicles on the market,
there is also a strong
economic argument
for having electronic lorries. It means
we can seek to reduce our carbon
footprint and sustain business revenue
at the same time.”
Acclaimed as one of an elite band of
companies in the UK who donate at
least one per cent of its pre-tax profits
to worthy causes, TNT
believes in
putting
something back in to the communities
in which it operates.
Here in Liverpool, youngsters who
are disadvantaged mentally, physically
or socially have benefited from the
company’s support of the children’s
TNT Express has a distinctive slogan
– ‘It’s our business to deliver yours’ – and
if any companies in Liverpool want to
entrust their parcels and packages to the
best in the business just pick up the phone
and dial freefone 0800 00 666 or for same
day deliveries call TNT Sameday on 0845
24 7 365. For more information go online
at www.tnt.co.uk.
Speedy response: Liverpool Depot General Manager Peter Lascelles leads a 0strong team from the new TNT facility at Liverpool John Lennon Airport