from my pocket: Using the Outlook Hotmail Connector

Transcription

pocketprimer.com
from my pocket to yours . . .
Using the Outlook Hotmail Connector
Pocket Primer
From My Pocket
Snippets
PLEASE NOTE: This article was updated on 7/12/2013 (original publish date is
11/11/2010)
Windows Phones do not sync contacts and appointments directly to a local computer via any kind of
USB connection or via ActiveSync or Windows Mobile Device Center. Instead Windows Phones sync
directly to data that is stored in the cloud, that is, it syncs to web-based services, such as
Outlook.com (formerly known as Windows Live), Google, or Exchange Server accounts. Welcome to From My
Pocket
When I got my first windows phone I also planned to continue using and syncing some of my older
Windows Mobile devices to Outlook on my computer. So in anticipation of my first Windows Phone, I
spent some time exploring the Outlook Hotmail Connector as a way to manage my contacts and
appointments on my local computer while also providing a way to make the data available for my
new Windows Phone.
This article is the product of my explorations. In this article you'll find all the information you need
to get the Outlook Hotmail Connector running on your computer. Then you'll be able to sync your
Windows Phone to your Microsoft account, and you'll still be able to enjoy the full functionality of the
Outlook desktop software (and sync your older Windows Mobile devices to your computer).
Set up the Outlook Hotmail Connector
If you use Outlook 2003, 2007, or 2010, you'll need to install the Outlook Hotmail Connector to your
computer. The Outlook Hotmail Connector is an Add-in to Outlook that allows you to sync between
the Outlook desktop software and a Microsoft account (i.e., hotmail, windows live, outlook.com
accounts). If you use Outlook 2013, you won't need to use the Outlook Hotmail Connector since
Outlook 2013 incorporates this functionality into it.
First, download the Outlook Hotmail Connector and install it to your computer
Outlook Hotmail Connector 32-bit
Outlook Hotmail Connector 64-bit (use with the 64-bit version of Outlook 2010 only)
After you've installed the Outlook Hotmail Connector to your computer, you'll be able to create the
syncing relationship between Outlook and your Microsoft account.
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Hi! I'm Julie. I've been a
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Configure Outlook 2003
When you open up Outlook 2003, you'll see a "Microsoft Outlook Hotmail Connector" box with the
question "Would you like to add a Hotmail Account?" Select the Yes button.
Input your name, Microsoft account email address, and password in the spaces provided
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http://frommypocket.pocketprimer.com/2010/11/11/outlook-hotmail-connector.aspx[14/11/2013 3:19:48 PM]
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Click the OK button, then exit Outlook and restart Outlook. When you restart Outlook, you should
see your windows live folder in the Mail Folders panel. You will also find an Outlook Connector menu
item has been added to the top navigational menu. Give Outlook a few minutes to create and sync
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Click the Next button. Outlook will configure and test the account settings.
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Click the Finish button and then give Outlook a few minutes to create and sync the Windows Live
folder structure to the computer.
Dear Windows Phone App
Developer
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Copy Contact & Calendar data to the Windows Live folders
The Outlook Hotmail Connector only syncs the data that is stored in the Contacts and Calendar
folders within the Windows Live folder in Outlook...The Connector does not sync any data that is
stored in the Personal folder. If you've been using Outlook for a while all your contacts and
appointments are currently stored in folders within your Personal folder. To sync this data to your
Microsoft account, you'll need to copy or move this data from your Personal folders to the newly
created Windows Live folders. Afterwards you need to STOP adding new data or modifying the data
in your Personal folders if you want these additions and edits to be synced to your Microsoft
account.
Copy Contacts from the Local Contact folder to the Windows Live Contacts folder
Open up the Contacts Folder in Outlook's Personal Folders
Display the "Phone List" view
Select Edit > Select All (Ctrl+A)
Select Edit > Copy (Ctrl+C)
Select the Windows Live Contacts folder
Select Edit > Paste (Ctrl+V)
Copy Calendar from the Local Calendar folder to the Windows Live Calendar folder
Open up the Calendar Folder in Outlook's Personal Folders
Display the "All Appointments" view
Select Edit > Select All (Ctrl+A)
Select Edit > Copy (Ctrl+C)
Select the Windows Live Calendar folder
Select Edit > Paste (Ctrl+V)
Now you'll need to change a few Outlook account settings to make the transition as transparent as
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ARTICLES INDEX by MONTH
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Change Outlook Account Settings
Open up Outlook on your computer:
Outlook 2003: select Tools > Account Settings
Outlook 2007 & 2010: select File > Account Settings > Account Settings
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Data Files: The default data file is used to populate the data that is displayed in Outlook's To-Do
Bar. You'll want to change the default data file from your Personal Folders to the Microsoft account
you just created since that's where all your up-to-date data will be stored.
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Select the Data Files tab > highlight your Windows Live ID account and set it as Default.
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Now you can continue using Outlook to manage your contacts and appointments, continue syncing
your older Windows Mobile devices to your computer, and sync your new Windows Phone to your
Microsoft account. Any changes you make to Outlook or to your Microsoft account will be synced. Your contacts and appointments on your computer, your mobile devices and your Microsoft account
will always be in sync with each other and up-to-date.
NOTE: Before you sync an older Windows Mobile device to your computer, you'll need to delete its
earlier ActiveSync or WMDC partnership and set up a new partnership.
NOTE: If you are still syncing email to Outlook's Personal Folder, you'll need to leave your Personal
Folders open. Within this folder are folders for Calendar, Contacts, etc. Since you won't be using
the Calendar or Contacts folder, you can delete the information that is stored in these folders, but
you won't be able to delete them.
Change your view: You'll probably want to change the start up view of Outlook so the Windows
Live folder is prominent. In Outlook 2007 and 2010, select File > Options > Advanced
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Syncing New Information & Edits
All new and edited data that is associated with your Microsoft account (email, contacts and
appointments) is synced between Outlook and your Microsoft account whenever you send or retrieve
email from within the Outlook desktop software. You can set up a Send/Receive schedule for the
Microsoft account you just created
Outlook 2003: Select Tools > Send/Receive > Send Receive Settings > Define
Send/Receive Groups
Outlook 2007 & 2010: Select Send/Receive > Send/Receive Groups > Define
Send/Receive Groups
You'll follow the prompts to eventually select your Microsoft account and set up your desired syncing
options. You'll notice that you can set your Send/Receive Groups to sync manually whenever you press the
F9 button or automatically in time intervals you set. You can also perform an automatic send/receive
whenever you exit the Outlook software.
What About Tasks?
When you install Outlook Connector, you'll see a new Tasks folder called "Tasks (This computer
only)." Unfortunately, this is just another local folder. Even though this tasks folder is considered
part of the windows live set of folders it does not get synced to Windows Live. If you plan to continue syncing to an older windows mobile device, you'll want to copy your tasks
from the Tasks in Personal Folders to the Tasks (this computer only) folder.
I rely on tasks to keep me organized and so I had to figure out a way to workaround this huge
deficiency. But I've settled on a workable solution, so stay tuned to the blog. I'll be publishing
another article about how to manage tasks on a Windows Phone that you might find useful.
Technorati Tags: Outlook Hotmail Connector, Windows Phone, Windows Live, Outlook, Syncing
Did you enjoy this Post? Subscribe to From My Pocket
Posted by Prof Julie at July 11, 2013
Categories: WP8, Syncing, Windows Phone, WP7, Outlook
Tags: Outlook Hotmail Connector Windows Phone Windows Live Outlook 2007 Outlook 2003 Outlook 2010 Sync
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Comments
Display comments as (Linear | Threaded)
November 12, 2010
Kaj wrote:
Thank you Julie!
Why does MS not implement the Outlook sync in WF7? Even the iphone will sync with Outlook.
Do you think there will be an update? and for encryption also?
//Kaj
Reply to this
November 12, 2010
ProfJulie wrote:
I really don't know why MS decided not to implement Outlook sync in WP7. MS hasn't
said anything to me to indicate they plan to add Outlook syncing to WP7, but I have
heard an unsubstantiated rumor (from a fairly reliable person who does not work for MS)
that there are plans to do it. Only time will tell the tale....
It was a hassle moving everything to Windows Live, but now that it is there, syncing is
automatic and something I never have to think about, so I'm not sure I would even go
back to syncing to a desktop computer again.
Reply to this
November 27, 2010
Kaj wrote:
I think MS is doing a big mistake. They make this new OS, which we have been
waiting for a long time, useless for corporate use and seems to forget quite many
old customers while trying to get new ones, consumers who are now far ahead into
Android and iPhones. It is sad in a way.
Reply to this
November 12, 2010
mike wrote:
Since I decided to connect my Live account to Facebook so I can read friendscomments on my
Windows Live home page so when I look at my Live contact list it also contains every person
or group that I follow on Facebook whether there is an email address or phone number
available or not. I can always delete the Facebook link and then sync Live to a WP7 phone to
get the real contacts that I want but if I add the FB link back in I don't know if the Facebook
contacts will get added to the phone anyway if I sync again.
If MS Live wants people to connect with Facebook maybe they ought to provide a way to
separate their Live contacts easily (I want these on WP7 and I don't want these on WP7) and
be able to keep them separate.
Reply to this
November 12, 2010
ProfJulie wrote:
It's all or nothing at this time. If you set up your windows phone to sync to Facebook,
all the Facebook contacts will be synced over to your phone. I know that request have
been made to allow users to filter the contacts that get syncd to a phone, so we'll have
to see what features get added to windows phone in future releases.
If you have lots of Facebook contacts for people you don't really want on your phone, I
can see how this would be a problem. For those FB contacts that are actually friends and
co-workers, you may already have their contact information on your phone, so you'll
have some duplication that you can correct by linking the duplicate contacts together.
Reply to this
November 12, 2010
ProfJulie wrote:
Actually, I told you wrong. There is an option in the facebook settings that you can
choose to "only add Facebook information to existing contacts." You can find the
setting by going to Settings> applications > people > scroll down the screen a little
to find the option.
Reply to this
November 12, 2010
Kaj wrote:
Ok, there will probably be apps for everything in time...
It great that, as far as I understand,it will not be possible for phone manufacturers to put their
own homecooked software on top of WF7. I have bad experience with a WM6.5 phone with
buggy software.
Reply to this
November 12, 2010
skc wrote:
How secure is it to put all your friends and families' phone numbers, addresses, birthdays, etc.
all on someone else's server on the internet? Isn't all that personal information susceptible to
hackers?
Reply to this
November 13, 2010
mike wrote:
I agree with you but if you remember that your internet provider (Roadrunner, etc.),
your employer and using wi-fi (home or away) all have access to your PC's information
and are all susceptible to hackers I'm not sure the cloud is much worse.
Reply to this
November 12, 2010
Daud wrote:
Julie, I just created a Outlook Connector in my Outlook 2007. I tried to copy the contacts from
Outlook but my Live folder in Outllook does not have Contacts or Calendar folder, it just has
email folder. What do I need to do? I am trying to set-up auto sync of my calendar and
contacts with my Windows Phone. Thx
Reply to this
November 12, 2010
ProfJulie wrote:
How much time have you given Outlook & Outlook Connector to populate the folders into
Outlook? You could also try pressing your F9 button to help it along.
If you select the windows live folder, do you see on the bottom of your screen (in the
Outlook status bar) a button with the name of your windows live account and "Server
status" next to it? If so, click the down arrow to the right of "Server status" and see
what it tells you there.
Reply to this
November 12, 2010
Daud wrote:
Julie, Thank you for the quick response. It has been over 2 hours since I created
the Windows Live account. Initially by error, I created 2 Windows Live accounts. I
thought that was causing the problem but then I deleted 1 account (they both had
identical names).
The Server status is showing Calendar, Contacts and Email connected. The details
show all 3 were refreshed about 15 minutes ago.
Please advise. Thanks a million
Reply to this
November 13, 2010
Antoinette wrote:
read your blog & thought I should start afresh. So I deleted my HM accounts from Outlook
2010 & uninstalled Connector. I then downloaded Connector 32bit & installed it via the setup
Wizard. Opened up Outlook, but your MS Outlook Hotmail Connector box didn't open, so please
where is it?
Reply to this
November 13, 2010
Antoinette wrote:
read your blog & thought I should start afresh. So I deleted my HM accounts from Outlook
2010 & uninstalled Connector. I then downloaded Connector 32bit & installed it via the setup
Wizard. Opened up Outlook, but your MS Outlook Hotmail Connector box didn't open, so please
where is it?
Reply to this
November 14, 2010
Kaj wrote:
I used a WF7 phone for a week but decided not to keep it and the main reasons were the lack
of Outlook sync but then I could not sync to a corporate server either because there was no
support for the encryption. I hope WS will make updates but untill they make it better I use
another OS.
Reply to this
November 14, 2010
sjpena54 wrote:
Hi Prof Julie - Please advise people that when trying to move Contacts to Live, there is a limit
of 1,500 contacts. I'm not sure how to work around this limitation.
Reply to this
November 14, 2010
ProfJulie wrote:
I haven't bumped up against the Windows Live limit, but I'll see if I can figure something
out to help you with this issue.
I wonder if you could set up two windows live accounts for yourself that you could sync
to your phone. That way you'd double the amount of contacts you could have on the
phone. I'm not sure that the Outlook Connector can accommodate two different windows
live accounts. I played around with that a few weeks ago and didn't make much progress
getting it to work, but I'll look at it again and let you know.
Reply to this
November 15, 2010
sjpena54 wrote:
Hi - I found on an MS site that the limit was 6,500 contacts but my experience was
that I received an error message from Live saying I could only have up to 1,500
contacts. At that point I finally decided to use a hosted Exchange Service.
Everything is now mostly syncing correctly (still weeding out some duplicates....).
Thanks again for your help.
Reply to this
November 18, 2010
ProfJulie wrote:
I saw the article you're referring to that talks about 6500 contacts, but the
article was pretty technical and so I didn't fully understand it.
I got some confirmation from someone I know who works with Microsoft that
the limit is 1500 contacts and your experience seems to bear this out. Reply to this
November 16, 2010
Rufus Meakin wrote:
Hi Julie, I use the "notes" section extensively within Outlook contacts, yet it appears that
Windows Live has a restriction on the number of words that can be uploaded to Windows Live
from Outlook. Therefore I cannot access my contact notes like I used to on Windows Mobile. Is
there any way round this?
Reply to this
November 18, 2010
ProfJulie wrote:
How many characters are you talking about? I'm not sure what the solution would be (if
one even exists), but I'll think about it and see if I can figure anything out.
Reply to this
November 19, 2010
Rufus Meakin wrote:
Hi Julie, say an average of 200 words in the notes pane? I think MS wants people
to use OneNote but I have 1,700 Outlook contracts, many with notes in them and I
don't want to lose them all....
Reply to this
November 17, 2010
JohnA51 wrote:
Great solution! I would add one item: sync only began working for me after I made the
Hotmail MAPI account the email default. Maybe this is only necessary for the 64-bit Outlook
2010? Nonetheless, works great now- thank you!
Reply to this
November 18, 2010
ProfJulie wrote:
Thanks for the tip!
Reply to this
November 17, 2010
Daud wrote:
Hi Prof Julie,
I am looking forward to your article on how to do a task list on Windows Phone.
Thanks,
Daud
Reply to this
November 18, 2010
ProfJulie wrote:
I've just posted a new article on the blog that describes one way to handle tasks on your
windows phone and you can read it here. If you decide to try out this method, please let
me know how it goes.
I'll be publishing another article on the blog about this important subject, which
documents another method of handling tasks on your phone next week, so stay tuned!
Reply to this
November 18, 2010
Daud wrote:
Prof Julie,
Thank you for the article. I will try it over the next week and let you know how it works out.
Daud
Reply to this
November 21, 2010
Tom Hauser wrote:
Hi,
there is a limitation oncompany's name of 40 characters and for notes of 1024 characters. Did
anybody with Microsoft ever make notes? No restrictions on my iPhone.
Reply to this
November 21, 2010
ProfJulie wrote:
I was aware of the 1024 character limitation for notes in Windows Live, but I've not kept
long notes in my tasks or contacts. Isn't there also a limit with windows mobile? (I don't
really know) I stopped using Outlook Notes a long time ago because syncing the Notes
to windows mobile was problematical for me. I didn't know about the 40 character limit with company names. I'll bring that up to my
contacts at Microsoft.
Reply to this
November 21, 2010
mike wrote:
Prior to WM5 the limit was 30K and they dropped it to 5K with WM5. 1K is for
briefcomments, they shouldn't call the area "notes".
Reply to this
November 22, 2010
Rufus Meakin wrote:
This 1024 character limit is driving me mad, I can't sync any of my contacts,
none of my info is accessible. Someone should get fired for the decision not
to sync with Outlook on the desktop. I've had my Samsung Omnia 7 for 3
weeks and still got no work contacts or calendar on it. Bad, bad, bad, bad,
bad.
Reply to this
November 22, 2010
ProfJulie wrote:
Rufus, I've been mulling this over and trying a few things out that might
help you find a workable solution. So far the only thing I've discovered
is that there is a way to print your contacts and their related notes to
OneNote. When you do this, though the notes are not editable, it's
similar to printing to an Adobe file.
But if you want to give it a try and if you use OneNote 2010, which can
be synced to SkyDrive and in turn synced to your phone, all you need to
do is:
Open up Outlook, select the Contacts file > select Edit > Select All
Then select File > Print > choose the Memo Style > then select the
down arrow to the right of the Printer, and select "Send to OneNote"
Select OK and wait - you've got a lot of contacts so it will probably take
a few minutes. You might want to try this with a few contacts to see if
the end result is acceptable to you.
If you don't want to do that, another thing you could do is to export the
contacts to a CSV file, specifying just the fields that are most important
to you (i.e., FName, LName, Notes). Then you can open up the CSV file
in Excel. Do a little formatting, so you can read your notes easily, and
save it as an Excel file, which you can then copy over to your phone.
Neither of these solutions are optimal, I know, but it's the best I've
been able to come up with, so I hope they help a little.
Reply to this
December 6, 2010
Rufus Meakin wrote:
Hi Julie, thanks a lot for going to the trouble of replying like you
did. My solution in the end is to subscribe to a hosted Exchange
service at a cost of £5.99 per month. This solves all the problems
and I'm actually quite impressed with this. However, it's still going
to cost me £72 a year (that's over a hundred bucks!!!) which I
shouldn't really have to spend.
Reply to this
November 21, 2010
Tom Hauser wrote:
.... and where are my categories?? Lost?
Reply to this
November 21, 2010
ProfJulie wrote:
Windows phone 7 doesn't use categories for Contacts & Appointments. It's a big loss, I
know. I've been thinking about this some and have a few ideas which I will evaluate and
document (if they are worth documenting). I primarily like to keep my personal and work calendar's separate and have used
categories for that, but I'd simplified my use of categories (for appointments anyway)
several years ago, since I didn't really use them for much. Categories for Contacts,
however, are a big loss to me.
When you use the Outlook Connector to sync your Contacts & Appointments from Outlook
on your computer to Windows Live, the categories sync with the Appointments, you can
see them if you open up an appointment to edit it (you will not be able to edit the
category - it is a view only field). You won't be able to view the category for your
Contacts (if that's even synced over to Windows Live). When I noticed that the
categories weren't included in my Contacts, I spent quite a bit of time setting up
categories in Windows Live and assigning categories to all my contacts in Windows Live. So after a lot of manual effort all my Contacts have categories in Windows Live, but when
I got my Windows Phone, I found out that Windows Phone does not support categories at
all.
Reply to this
November 21, 2010
Tom Hauser wrote:
Your replies are highly appreciated. Don't want to misuse yourn time but: Do you
know why in heaven's name a greatcompany like Microsoft is releasing a new
system like Windows Mobile 7 in such a damaging way? I'm still convinced from
experience this system will be great one day but why to support current customers
first and not to makecompetitors happy at first place?
Thank you again and take care.
Tom.
Reply to this
November 21, 2010
ProfJulie wrote:
Microsoft is going after the average cellphone user...apparently the average
users are not those of us who have used windows mobile devices for all these
years. Unfortunately, this focus on the average user could alienate their base
of windows mobile customers. There is a large untapped market for mobile
devices, which is considered a high growth market. More and more traditional
cell phone customers are looking at smartphones....my sister is one such
example.
My sister has been using a Motorola Razor for a long, long time. The Razor
went through the laundry recently and that was the end of that. I
recommended a windows phone to replace the Razor and she went out and
got one - The Samsung Focus. For all the years she'd had the Razor, she
never used Outlook to keep track of her appointments, contacts, and tasks. She was only concerned about getting the contacts off her SIM card. The
functionality of the Samsung is all gravy to her and she's amazed and excited
about what it can do. Reply to this
November 22, 2010
sjpena54 wrote:
I agree - please send this to Microsoft, AT&T, etc. so they can properly
advise prospective buyers of the target audience and the limitations in
these initial devices. MS should have advised people of their specific
plans for this operating system - they still should.
Reply to this
November 23, 2010
Kaj wrote:
Microsoft did actually say that WF7 would be a new OS very different from WM. I just could
not imagine that I could not sync with Outlook or connect to a corporate server which needs
encryption.
As you said Julie, the target customer is probably the average user and the WF7 is a nice OS,
it is very easy to like it and it should make people happy. Also it is very good that
manufacturers cannot put their own software on top of WF7 and that MS controles the
updates.
Personally I bought an iphone because it can do more and better than WF7. I do hope that MS
will solve the corporate issues in WF7 before I even buy a Mac.
Reply to this
November 24, 2010
Ryan Ashton wrote:
Prof. Julie,
I have been following your instructions to setup as above, but have become a little stuck as I
am using Outlook 2003, which is not what your screenshots are from.
I am up to the 'Change Outlook Account Settings', and am struggling with the locations of
dialogue boxes etc within 2003 to set defaults and remove the old address book. I think I have
removed it, but it still shows in the pane and is the one that Outlook goes to be default on
startup. Please could you advise me with a version of instructions for 2003. Thank you so much
in advance!
Reply to this
November 25, 2010
ProfJulie wrote:
I'm not by an Outlook 2003 computer at the moment, but I'll try to get back to you later
tonight.
Reply to this
November 26, 2010
ProfJulie wrote:
I checked a friend's computer (I did not install Outlook Connector on this computer since
it isn't mine). On Outlook 2003:
To check the default email account, select Tools > Email Accounts > View or Change
existing email accounts > Next > check to make sure the proper email account is set as
default
It wasn't so straight forward for contacts, but I think this is what you'll do:
Select Tools > Email Accounts > View or change existing directories or address books >
do you see two address books there? (personal and Windows Live address books) If so,
remove the personal address book.
Reply to this
November 25, 2010
de_most wrote:
Need help. Why does the Publish My Calendar from my office outlook not reflect the changes
to my on-line calendar. The Publish My Calendar points to my online calendar, yet nothing
shows up on line. I am trying to make the sync without Connector at work. Is it possible? It
does work in my co-worker's PC. My on-line cal says not updated due to problems contacting
the server.
Reply to this
November 25, 2010
ProfJulie wrote:
What software/service are you using at work for your calendar?
Reply to this
November 25, 2010
de_most wrote:
follow up to my earlier email. I found out why my co-worker can access his office calendar
thru Publish My Calendar. He is using an iphone, which gives users ability to synch phone cal
to the webcal directly, not to hotmail. Big diff! Hotmail and WP7 only allow syncs with
name_calendar, the default one. Is there a way I could put in some link so I can sync directly
with the webcal given to me when I publish, and not go thru Hotmail at all?
Reply to this
November 25, 2010
ProfJulie wrote:
Unfortunately, windows phone won't sync to a web calendar and even if you display a
web calendar in your Windows Live account you won't be able to sync to it because it will
not be a primary calendar (which is all that windows phone will sync to at this time).
Reply to this
November 25, 2010
Craig wrote:
I've been reading this page with great interest since I got my HTC Mozart yesterday. I've got
the contacts and calendar sync'ing with my home and work laptops (Thanks Julie) but my
home laptop won't send emails now.
I've set the default mail account to one other than the windows live account (I use lots of POP
accounts in Outlook) but still my emails are sit in the outbox of the windows live account
folder.
Grrrrr... any ideas please?
Reply to this
November 25, 2010
ProfJulie wrote:
When you send an email, you'll see the email be placed in the Windows Live Outbox, but
after the email is sent you should find it in your personal Sent folder.
You can set up a Send/Receive schedule for the Windows Live account in Outlook by
selecting Tools > Send/Receive > Send Receive Settings > Define Send/Receive Groups >
select your Windows Live account > set the options as desired. I've got these options
set for my Windows Live account as follows:
Include this group in send/receive (F9)
Perform an automatic send/receive when exiting
Reply to this
November 25, 2010
Craig wrote:
Thanks for the rapid reply.
I've got the same settings as you (by default). I've double checked them as well. I'm getting
all the sends and receive processes hanging now. There iscoming or going, but the mails sent
in the outbox got sent when I restarted Outlook.
This is all strange to me, as it's only since installing the outlook connector and make the
advised changes that this has happened.
All of my email accounts are POP accounts.
Reply to this
November 26, 2010
ProfJulie wrote:
What happens to the email when you press the F9 button on your computer? Does it get
sent then?
Reply to this
November 27, 2010
Craig wrote:
Well, now it's getting strange. F9 wasn't working when I wrote thecomment but today (after a
reboot) send and receive is working fine with F9 and automatic.
To confirm my default email account is NOT the Windows Live one and my address book IS the
windows live one (I only have one).
It great that a reboot solves so many problems, at work we call it the Microsoft Tea Break
Many thanks.
Reply to this
November 27, 2010
Craig wrote:
I have been using window mobile 7 for nearly a week now. Not to bad now I have sync'ing
contacts and calendar working, but today I have found out you can't use your own ringtones,
only the ones on the phone! This is utter rubbish. Strange that the iPhone just works.
Windows mobile 7 is one step forward and one step back.
Reply to this
November 27, 2010
ProfJulie wrote:
There are a bunch of ringtones already installed on my HTC Mozart, certainly enough to
meet my needs, and I really could care less about lthis ringtone issue...I honestly don't
know why it is such a big deal to people who seem to be ready to throw the baby out
with the bath water.
Anyway, I believe there'll be user defined ringtones on windows phone soon enough. But
there are many other things I'd prefer to get first, like more searching capabilities with
my contacts, some searching capabilities for my calendar, better marketplace search
options, more filtering options for my contacts, the ability to attach an address to a text
message from my contacts, better ringtone controls, the ability to use a bluetooth
keyboard with my phone, the ability to send documents to my computer or other mobile
devices via bluetooth, the ability to transfer files from my phone to my computer, access
to a rudimentary file system, and the list goes on and on, with user defined ringtones
being at the very bottom of the list.
Reply to this
November 27, 2010
Craig wrote:
Your list of required features is very good and I whole heartedly agree.
The ringtone thing annoys me because I've had smartphones for many years and I've always
had the same (loud) ringtone and I recognise it as mine and I hear it.
Windows mobile 6 had the feature so removing it is bizarre, plus I can't hear (very well) or
recognise my phone ring now!
Perhaps I should have done the usual thing of waiting for SP1 before going for a new OS!
Reply to this
November 28, 2010
hAl wrote:
Could you write an article or followup on this article using the new Live features of using your
own ISP email address in a Live mail account to migrate an ISP mail account to windows Phone
7 ?
Reply to this
December 3, 2010
ProfJulie wrote:
Sure thing! I'll see about getting an article published sometime over the weekend.
Reply to this
November 30, 2010
Arthur Goan wrote:
I have read this post with great interest and yes it seems MS are more interested in new
customers who do not sync with their PCs. This is all well and good but MS needs to remember
that there are a lot of people (like me also) out there that needs to be able to cable sync with
outlook. This is vitally important and I will not buy a WP7 until I have this functionality. All of
the ways here (including connector) are "make do's" and it is evident that it has not been an
initial priority of theirs.The fact that no photos can be synced, the fact that only 1500 contacts
can be synced, no tasks, no notes,no categories,need I go on? I for one will only move from
6.5 to WP7 when I can cable sync to Outlook on my laptop.
Reply to this
December 3, 2010
ProfJulie wrote:
I don't view using the Outlook Connector as a "make do" or workaround. Now that I've
got it set up, it's working great and I prefer syncing my phone to my windows live
account....I never have to think about syncing....it just happens and it's a beautiful thing.
I don't think I'll ever want to be tied to my computer like that again! I also like being
able to log in to my Windows Live account from any computer to check and update my
calendar.
But when I'm going to take a serious look at my Calendar and do serious work on the
calendar, I much prefer using Outlook over the web-based Windows Live Calendar. It's a
nicer, richer interface. So, for me, the Outlook Connector is a miracle. Using it lets me
have my cake and eat it too.
I agree that my workarounds for handling tasks are workarounds and I'd prefer to have
my Tasks sync through Outlook Connector to my Windows Live Account and in turn sync
tasks to my phone. I hope that functionality will be added to windows phone, but until
then, I've got a perfectly good workaround that meets my needs. Rather than whine and
complain about the missing functionality, I prefer to find ways to get my work done. I'm not sure what you mean when you say "no photos can be synced." Photos are
synced via Zune to my computer and I can set an option in the phone itself to
automatically sync my pictures to my Windows Live account.
As far as notes go, I stopped syncing Outlook notes a long, long time ago because
syncing those notes just caused problems for me. At that time, I moved all my notes to
PhatNotes. But PhatNotes does not work on my new windows phone and so I've taken a
good long look at OneNote, and you know what? OneNote is a superb replacement. It
provides a lot more flexiblity and featues than Outlook Notes ever provided AND you can
export notes from Outlook and import them into OneNote pretty easily. If you haven't
checked out OneNote, you're really missing out on a great application. And the syncing
of OneNote between the computer to SkyDrive and from SkyDrive to the phone is very
nicely done.
I miss categories, but since I am using WinMilk to handle my tasks, which are synced
directly from Outlook to Remember the Milk, I've still got all my tasks set up with
categories. I've always relied on categories the most when working with Tasks, so this
was important to me. Not having categories in my Contacts makes it a bit harder to
work my way through my contacts, but it's not as big a deal as I originally thought it
would be. I hope that future iterations of the windows phone OS will add a better way
to categorize and filter contacts. I hardly used categories with my appointments I found
using categories with appointments was a superfluous, tedious and unnecessary effort, so
I'd practically abandoned assigning categories to calendar items some time ago. I keep my contacts list to around 400-500 contacts I move old contacts out of my active
contacts 2 or 3 times a year to an archive folder in Outlook. For me and probably a lot
of other users, there's really no reason to carry around hundreds of contacts for people I
hardly ever talk to on my mobile phone. If I ever need to contact those folks, I've got
their info on my computer..
Reply to this
December 3, 2010
Arthur wrote:
I understand what you are saying but it has been my understanding that when you set up your
account in connector you have to copy accoss all of your mails and contacts and then, to keep
them up to date yopu have to continue to copy over every day. Is this not the case?
Second, the pictures to which I refer are those associated with th econtacts. I understand that
regular pics will be synced with Zune. I really want aWP7 so if there is a way to easily set up
my @live.co.uk mail address in connector that will allow me to automaticaly sync my mail but
keep everything on Outlook as it is now I would be more than hallp ...
Reply to this
December 3, 2010
ProfJulie wrote:
This belief that you have to continue copying data back and forth every day is based on
some wrong information and you are not the only one that has heard it. I wish I could
find the source of this misinformation and challenge them and put an end to such
foolishness altogether, but it seems to be a commonly held myth about the the Outlook
Connector. When you set up Outlook Connector, you only have to copy your Contacts &
Appointments to Windows Live one time and one time only. After that any changes
to data or any data that is added (new contacts or new appointments) either from
Outlook or from Windows Live, will be synced back and forth between Outlook and your
Windows Live account. What a pain it would be to have to copy data every day back and
forth - it would be a nightmare! The Outlook Connector works similar to ActiveSync, only
better!
Pictures that you've associated with contacts within Outlook do not sync over to Windows
Live. The reason for this is that Windows Live Contacts were originally used exclusively
with Windows Live Messenger. The only pictures you'll see included with contacts in
Windows Live Contacts are people that are on your Windows Live Messenger contact list
AND the only way those pictures get placed there are if the people put them there there is no way you can add pictures to contacts within Windows Live.
Now, since you already have a WM6.5 phone, you don't even have to go through the
rigamarole of copying your contacts & appointments over to Windows Live and you don't
even have to go through the rigamarole of setting up your pictures again for your
contacts on your new phone! You'll still need to set up Outlook Connector to keep
Outlook and Windows Live in sync with each other, but you can move all your contacts
and related pictures and your appointments to your windows live account by syncing your
WM6.5 phone directly to your Windows Live account! The pictures will not be displayed
in your windows live account, but they are there and when you sync your new windows
phone to your windows live account all that data, including your pictures, will be synced
over to your new phone. To do this, all you need to do is set up the new Hotmail
Exchange ActiveSync connection on your WM6.5 phone just like it is described in this
article.
Your @live.co.uk mail address seem to indicate you've already got a windows live ID. Windows Live has gone through several different iterations....used to be called "passport"
and before that it was called something else (but I can't remember). If you've ever used
Windows Live Messenger or it's predecessor MSN Messenger, then you've already got a
Windows Live account. You can check to see if your @live.co.uk email account is already
set up as a windows live account by going to the Windows Live sign in page and select
the "Sign up" button. Input your email address in the "use your email address" box and
hit the enter button. If that email address is already set up as a windows live id, you'll
see a message "xxxxxxx@xxxxxxxx is already a Windows Live ID. If this is your ID, you
can use it to sign in." Then you can go back to the Windows Live ID login page and just
input your email address & password into the boxes there - if you don't know your
password, you can select the "forgot your password?" option. Have you downloaded the Outlook Connector software and installed it to your computer? Even if you don't have a windows phone yet, you can still set everything up (and you
may find you actually prefer syncing your WM6.5 directly to your Windows Live account
and letting Outlook Connector keep things in sync for you - you'll get to experience how
well this works with your old phone before you run out and buy a windows phone 7).
Reply to this
December 4, 2010
Rochester wrote:
Julie, If I understand this correctly about individual contact pictures: [The pictures
will not be displayed in your windows live account, but they are there and when you
sync your new windows phone to your windows live account all that data, including
your pictures, will be synced over to your new phone.] Does this then mean that it
is indeed possible to sync all existing Outlook contact photos through the connector
to Windows Live (where they will not display in the icon box even though they are
there) and then on to the WP7 device where the photo WILL display under the
people profile for each contact? Please clarify if I do not have that correct. Also, I
very much enjoy finding and following your blogs here. Very helpful to something
should not be but is way too confusing. If you hear any further indication of
improvements in contact sync functionality, please let us know. Thanks.
Reply to this
December 4, 2010
ProfJulie wrote:
No, it is not possible to sync any existing Outlook contact photos through the
connector to Windows Live. Pictures that are attached to Outlook Contacts do
not sync from Outlook to Windows Live, but once you attach pictures to
contacts on the phone, itself, those pictures are synced to Windows Live. So
you have to reassign pictures to contact on the phone after you sync for the
first time from Windows Live, but you should only have to do that one time
and one time only.
Reply to this
December 9, 2010
Arthur wrote:
Dear ProfJulie,
First off many thanks for your great informations; something which MS should
provide in this detail. I followed it and I have everything now set up in Live. I use
th eoutlook connector and have moved all of my pst inbox contents to my live
inbox. Contacts and calandar are also moved. One thing disappoints me though, I
have a lot of notes in many of my contacts and when moving these over I got a
message stating that anything with more than 1024 characters cannot be copied,
doh! I hope MS change this. I sync now with my WM6.5 and it is good. I guess the
only sync issue I have is I would prefer my work emails not to to be in the cloud
but my laptop seems to hold them somewhere on disk when I am offline anyway as
I can see them.
As for categories I would love to see them as well within my contacts on the
phone. I can still, and indeed, have set them up in my live contacts within outlook.
Reply to this
December 9, 2010
ProfJulie wrote:
Yes, the 1024 character limitation was a surprise for me too. I've fiddled
around with some things to see if I could figure out a way to work around the
limitation and haven't been able to come up with much. Many years ago, I
used to put alot of notes in the Contacts notes, but when my job changed I
stopped doing it and came up with another method that used software outside
of Outlook to track such things. The only thing I can recommend at this time
is to move all your contact notes to a OneNote notebook. Then you can link
the OneNote Note to that applies to the contact within Outlook. Doing this
would take a manual effort, but once done it would probably work pretty well
and you could always sync the OneNote Notebook to the phone. Of course
the link between the Contact and the Note in OneNote would not be
accessible on the phone, but since the notes could be organized by contact
name it would be easy enough to find them.
You can still download your work email to your computer. You can have it
both ways...just keep the POP3 settings for your email in Outlook and then
you can download the email to your computer and then make sure you leave
the downloaded email on the server for some period of time so that the email
is still accessible to be downloaded to the phone.
I miss categories too, but I still have them on my tasks since I am using
WinTask, MilkSync, and Remember the Milk to manage my tasks on my
windows phone. I rely on categories to help me manage my tasks so this
was really important for me. I use categories to a lesser degree on my
Contacts mostly to filter my contacts, and I use categories to a much lesser
degree with appointments. I hope to use categories with my contacts on my
windows phone again, but I have no idea if that will happen. If Microsoft
doesn't provide a way to do it, maybe a third party developer will come up
with something eventually.
Reply to this
December 3, 2010
Craig wrote:
Oh no, it's stopped working!
I was so happy. I had my contacts and calendar in the cloud (Windows Live account) and it
sync'd between my HTC Mozart and two laptops (home and work), but it's stopped working.
The Outlook Connector on the home laptop shows 'Connecting...' but doesn't actually connect.
Looking up this on the net it appeared to be a problem with old versions of the connector but
I'm on the latest.
I can't think of anything I've changed on the laptop to would effect the connectors function.
Any ideas gratefully received please?
Reply to this
December 3, 2010
ProfJulie wrote:
Is anything syncing through Outlook Connector? Contacts? Addresses? And when you
say it's not working, have you confirmed that it is not working at all? If you enter
something in the your Windows Live account does it sync down to your computer? If
you enter something in your computer does it sync up to your computer? Is the sync
happening only one way or has it completely stopped working? Do you see any kind of
error message? Within Outlook, can you check the server status of the connection and
see what the status of Mail, Contacts & Appointments is?
Reply to this
December 3, 2010
Arthur wrote:
Thank you, you have been such a great help so far. Yes i do have a live account and have
begun th eprocess of setting it all up. I have copied over the contacts and the calendar. Tried
to remove the old contacts address book but it is still there?? I have changes mail location to
the live account which I am guessing is not stored locally any more and also ensured that my
primary mail account remained as default for sending mail. On another note I am now getting
mulitple copies of each mail into my live inbox. I am connected at work and we use a netpilot
box from Equinnet to deliver our mail.
Reply to this
December 3, 2010
Craig wrote:
All of it is not working on the home laptop. I'm only using the connector for contacts and
calendar. To expand, under the Server Status all 3 sat connecting but they never actual
connect. If I click detailed report, nothingcomes up.
New connects or calendar (on the laptop or in windows live) are not sync'ing in either
direction.
The work laptop is sync'ing fine. Both are fully patched Outlook 2007.
I've done a connector uninstall/reinstall (no change), reboot laptop (no change) and I've even
tried I different internet connection (no change).
Reply to this
December 3, 2010
ProfJulie wrote:
It sounds like something is blocking the connection. Have you checked your antivirus
software and your computer's firewall? Has anything changed on your computer? Installed or upgraded any software?
Reply to this
December 3, 2010
Craig wrote:
Nothing has changed firewall-wise or AV, but I did try installing Office 2010 but the install
didn'tcomplete and reversed out correctly.
Do you think that install could have stopped the connector in my Office 2007 installation?
Reply to this
December 4, 2010
ProfJulie wrote:
I suppose have a failed installation of 2010 on the computer may have caused the
problem. I downloaded and installed the 60 day trial version of Office 2010 to my
computer last week and every thing installed perfectly, so I haven't had any problems. But the Outlook Connector settings that were already set up for my original paid version
of Outlook are being used by Outlook 2010 - with no additional setup required. So
Outlook 2010 shares the Outlook Connector settings. If something got messed up with a
failed Office 2010 installation, that could have fouled up your Outlook Connector
settings. Have you tried uninstalling Outlook Connector and reinstalling it again from
scratch? You might also run the Office Diagnostics on your computer to see if that fixes
any residual problems.
Reply to this
December 5, 2010
Kaj wrote:
Hi Julie,
I am impressed by your hard work on helping people during the last years. You are doing a
fantastic job!
Unfortunately the WF7 was a dissapointment to me. It is hard to find a phone that suits
everyone, but I like the iPhone and do not have to use a lot of time tweaking or making
workarounds. My newcomputer will also be from Apple as we use them all over the university.
It has been great being with you and others on the iPaq board!
Merry Christmas and Happy New Year!
Reply to this
December 10, 2010
Al wrote:
Hi Prof. Julie,
Using the Outlook Hotmail Connector
If I follow your directions and set my hotmail email as my default data file then all of my email
will be placed in the hotmail inbox and all of the sent items into the hotmail sent items. Is this
correct? Under filename it list not available. So where are my files? Is it correct then that I am
no longer using the pst files for anything? Is Microsoft planning on retiring outlook like they did
with outlook express?
I am trying to decide if not conveniently getting my calendar, contacts, notes, task etc. to
sync with the Window Phone 7 will keep me from buying one.
thanks
Al
Reply to this
December 10, 2010
ProfJulie wrote:
If you set the windows live email to be your default inbox, the email will be placed in the
windows live inbox and not the local PST inbox. Sent email will also be sent from
windows live and be stored in the windows live sent folder. In that scenario, and
assuming you've moved your contacts and appointments to Windows Live, you could
close the local .pst tile and not use it at all.
But there is no requirement that you make the Windows Live email be your default
inbox. If you prefer to continue downloading your email directly to Outlook on your
computer, then you can continue doing that (That is what I am doing). I doubt Microsoft is planning to discontinue Outlook - they continue to upgrade the
software along with the Office applications (there is Outlook 2010 now). Outlook Express
was replaced by Windows Live Mail
Once you set up Outlook Connector to sync your data to your Windows Live account,
you'll see how very convenient this mode of syncing really is. Syncing now is an after
thought....it just happens and happens very well and it is now something I never have to
remember to do or think about.
Reply to this
December 10, 2010
Steve Howard wrote:
I have followed your steps to sync Outlook and my Windows 7 phone through Windows Live
and it seems to be working.
I want to keep one calendar that I will administer on my desk top but currently I have an
Outlook calendar and a Windows Live Calendar.
How do I eliminate my Outlook calendar and use only Windows Live through Outlook?
Reply to this
December 10, 2010
ProfJulie wrote:
Once you've set up Windows Live and you are confident that all your data is syncing
properly between your computer and Windows Live, you can delete the data that is in
the local Contacts and Appointments folders. If you are still syncing your email to your
computer, then you'll need to leave the local pst file open and so you'll still see a local
contacts & appointments folder in the side panel, but they will be empty and you won't
use them any more. Unfortunately, there's no way to remove the local contacts &
appointments folder from view.
Reply to this
December 11, 2010
AL wrote:
How frequently does Outlook Connector sync to Windows Live? Is there acommand to force it
to sync now?
I am not getting a smooth sync operation.
I seemed tied to the pst database so I set up a rule to put my icoming email into the pst
inbox.
Is Windows Live and the hotmail email account basicly Mictosoft running an exchange server
for these accounts?
AL
Reply to this
December 11, 2010
ProfJulie wrote:
Outlook Connector syncs in accordance to the email Send/Receive schedule you establish
for the Windows Live account. (In Outlook on your computer select Tools >
Send/Receive > Send/Receive Settings). You can also manually sync the data by
pressing the F9 button on your computer.
If you want your email to be in your local email .pst file, why not set up the email as a
POP3 account within Outlook and just download the email to Outlook. Seems to be
setting up a Rule adds a layer of complication you don't need and could create some
problems for you.
I don't know all the mechanics and background processes that go on with Outlook
Connector, so I really can't give you much information about whether it runs like an
exchange server. My impression is that it actually downloads and store data on the local
computer and that data is refreshed (synced) - there can be a short time lag between
the time you enter stuff on the computer and the time it gets posted to the Windows
Live account.
Reply to this
December 11, 2010
Al wrote:
ProfJulie wrote:
"But there is no requirement that you make the Windows Live email be your default inbox. If
you prefer to continue downloading your email directly to Outlook on yourcomputer, then you
can continue doing that (That is what I am doing)."
Am I understanding you correctly that once I copy all my calendar and contact items from my
current default personal folders pst file to the hotmail/live account I can leave the default email and data files as they were and just continue as I was except to now use the hotmail
contacts and calendar folders for new contacts and appointment. And then whenever I
send/receive to my hotmail account they will sync with window live and eventually Windows
Phone & if I decide to purchase one.
If my pst file is my default data file would any contacts and appointments sent to me then go
to the pst file and not the hotmail ost file? If the person sending me an meeting would it go to
the hotmail calendar if they sent it to the hotmail email address?
Some of my new test calendar sync but the last ones have not. Any suggestion what the main
items that could go wrong for me to check?
You did a great in explaining what to do. It seems to me that Microsoft should have just as
detail an explanation. I have not found any, do you have a Microsoft link that does?
thanks
Al
Reply to this
December 11, 2010
ProfJulie wrote:
Your understanding is correct.
I've received a few appointment invitations via email and I have noticed that when I
accept them on my computer, the appointment is placed on my old personal calendar. I
haven't had the time to try to figure out why they are being placed there, but after I get
through this semester's pile of grading, I'll have more time and plan to look into it some
more.
In regards to your question about the new calendar test sync, where some of the data
synced but some of it didn't. I don't really know what to tell you. I didn't mess around
with test data....After I set up the Outlook Connector on my computer I just copied and
pasted ALL my calendar data from my personal calendar over to the Windows Live
calendar, so all the data was there. I didn't (and haven't) yet deleted all the data from
my old calendar because I wanted to make sure the Outlook Connector worked correctly. Now after I've been using it for several weeks (probably 2 months now), I am confident
that everything is syncing so I am planning to delete all the items in my personal
calendar. If I ran into a problem like the one you describe, I would look at it record by
record to see if I could find some kind of pattern and that is what I recommend you do. If you can find a pattern, then you can usually figure out a solution. Do you see any
commonalities between the data that is not syncing to your Windows Live Calendar?
I'm glad I was able to help you. One of the reasons I created this blog (almost 3 years
ago) was because I could not find well written documentation to help me when I was
figuring all this stuff out. I am a tinkerer, as well as a natural teacher and documenter,
so I can usually figure stuff out and I decided to share my experience and knowledge
with others. I am always glad to know my blog has helped another user out. I really
love my windows mobile devices (and now my windows phone), and want to help others
enjoy them as much as I do.
Reply to this
December 13, 2010
Lovegrove wrote:
Thanks for all the help that has seen me changing my mind from initially sending my new
windows phone back, to now being very happy and looking forward to doing more in the cloud
- the 21st century has arrived for me.
I'm running outlook 2003 and don't appear to be able to set the windows live data file to
default as you have? I would imagine if it were set to this default then the windows live
calendar and contacts would open when I open outlook, rather than my personal folders? That
is what I want, rather than to manually change the calendar and contacts when I open up.
That seems to be the only hurdle left for me to jump - hope you can assist.
Thanks.
Reply to this
December 14, 2010
ProfJulie wrote:
I'm glad to hear you've seen how easy it is to sync your information to cloud!
In Outlook, select Tools > Other tab >Advanced Options
Select the Browse button to the right of "Startup in the Folder" and choose the folder
you'd like to see when you open up Outlook.
Reply to this
December 14, 2010
Lovegrove wrote:
Sorry to keep on, but I'm determined and you're help is much appreciated.
I've now found that some appointments, only some, are dropping back an hour on outlook
whereas they are set for the right time on windows live and also as sync'd to the phone. They
also show the correct time on another pc in my office.
This is wierd, I cant work out any difference between the setup of each pc.
As a hint, it seems that if an appointment is input from this other pc, it sync's to mine with the
correct time; if i input it to mine it drops back an hour but is correct in the phone, windows
live and this other pc?
Have youcome across this sort of thing?
Not sure also if another of my queries came through so I'll redo it in this message:
"Prof Julie, you're a champ! I hadn’t really thought of starting up in Calendar but the option is
a good one.
I did think of one other thing after I posted my last query: am I able to set up Outlook so that
reminderscome through outlook connector Calendar from Windows Live? It’s not such a
problem with email reminderscoming through by email from the net, just that I'm used to
them popping up on thecomputer.
Best regards
Lovegrove"
Reply to this
December 23, 2010
ProfJulie wrote:
When appointments are one hour off, it sounds like a daylight savings issue to me. You
might check to make sure you've got your computer updated to accommodate DST as
well as check to make sure the time on your computer matches up to that of your
windows phone.
Reply to this
December 15, 2010
Arthur wrote:
Hi AGain,
In answer to this as well I would like to thank you for your help. I have been playing with all
of this for the past week now and have settled that my calendar and contacts sync with the
cloud. I have configured my WM 6.5 to sync wirelessly as well and it works great. I guess I
don't mind having my contacts and calendar in the cloud so to speak. As far as my work
emails are concerned I have changed this back to pulling from our work email server and
going locally into my pst file on my laptop. My personal live mail alsocomes in to my pst data
file. At some point I may configure my mail to the cloud as well but for now I prefer it to be
on my laptop.
I do hope that MS make some changes to their system like allowing more than 1024
characters in th enote section of a contact. I looked at one note and it seems too much for
what I need. I also wish that they would allow the use of categories in contacts which I miss
as well as the syncing of contacts photos in the simple way that activsync does.Here's hoping
some of these things will be addressed in the January or February updates that seem to
becoming our way.
Reply to this
December 15, 2010
Lawrny wrote:
I followed your instructions and it WORKED GREAT!! However, On my first calendar sync
through the Connector I had duplicates showing up in the phone... So I deleted all the dups on
the pc and they are not being deleted on the phone. How can I remove the whole calendar
from the phone and re sync without losing the calendar on the PC??? Or is there another way?
?
Reply to this
December 23, 2010
ProfJulie wrote:
Did you force a sync on the phone? Go to Settings > email & accounts > press & hold
your finger on the account until a popup menu appears and choose sync.
Reply to this
December 15, 2010
kraft_mk wrote:
Great blog.
Things I cant do so far.
From outlook:
- Cant import contact categories
- Cant import contact photos.
PS.
Question:
Can I close my Windows Live ID , delete everything and reopen immediately the same account
with the same user Windows Live ID and start from scratch?
(Don`t ask why.)
Reply to this
December 23, 2010
ProfJulie wrote:
If the windows live account you want to delete is the primary windows live account on
the phone, then you'll need to perform a factory reset of the phone to delete the account
and start over again from scratch. Select Settings > scroll down the page and tap
"about", then scroll down the page and tap the "reset your phone" button.
If the windows live account you want to delete is NOT the primary windows live account
on the phone, you can delete it by going to Settings > email & accounts > press & hold
your finger on the account you want to delete until a popup menu appears, select
"delete."
Reply to this
December 23, 2010
Lovegrove wrote:
I agree, but I've exhausted every place that I should be able to find reference to DST. Being in
Western Australia which doesn't have DST, but finished a trial in 2009, there shouldn't be much
cause to be affected. The other perplexing part is that some appointments line up at the same
time, and others are an hour apart, ie an hour earlier on the PC. As well, anothercomputer
that I use lines everything up perfectly.
Maybe there's a patch to reset Office 2003 to take DST out but I can't find it?
I'vecome to the conclusion that I'll trust windows Live and my phone, and use Outlook to hold
everything.
It's a puzzle.
Reply to this
December 23, 2010
ProfJulie wrote:
Do you remember installing a DST update to the computer for to make an adjustment in
Outlook 2003 back when it was being tried out? If so, you should mind the DST update
in the Control Panel > Add/Remove Programs list. Reply to this
December 23, 2010
Lovegrove wrote:
I've actually purchased thecomputer since DST finished, but it was secondhand. There's no sign
of a patch or update of this type, which I've looked for before.
Since you've got me back on the job, I had another look for a patch to update DST and found
this: http://wwwmicrosoftcom/downloads/en/details.aspx?familyid=%20E343A233-B9C8-46529DD8-AE0F1AF62568&displaylang=en. Waiting for the next sync with Windows Live to see if
there's any change, but not expecting too much because it was published prior to DST not
being accepted. This DST trial in WA has been a real pain for PCs and taken up a lot of my
time, for one.
The sync has just gone through and no such luck.
Ah well. Maybe something else that I've noticed... yes, I changed teh appointment to repeat
monthly and it sync'd to the correct time in Outlook! Maybe thatcomes from the appointment
now being both in and out of the old DST zone?
Still can't work out a fix though.
Reply to this
January 1, 2011
Jamie wrote:
I love info in the cloud but MS must support backwardcompatibility. Just removing this one
feature has required another 5 steps when it was done in one. It seems one step up and then
five back.
Reply to this
January 1, 2011
ProfJulie wrote:
Oh, please! What 5 steps are you talking about? Are you complaining because you had
to spend 30 minutes setting up the Outlook Connector? In more than 6 weeks of using
the Outlook Connector to sync my data from my computer to my Windows Live account,
I have not experienced any problems whatsoever. Syncing now is something I never
think of. It happens automatically, with no problems, loss of data, no error messages or
any of the other syncing issues I've put up with in the 7+ years I've used windows
mobile devices. So what if it took me a few minutes to get Outlook Connector working properly! It's
working great and I don't see myself ever going back to a wired sync (even if Microsoft
ever comes out with a way to do it). Backward compatibility is desired if there is no
viable "forward" compatibility. Why go backwards if you can go forwards?
Reply to this
January 9, 2011
Mandy Shaw wrote:
Just wanted to say a big Thank You to Julie (or Prof Windows Phone 7 as I think she should be
called) for apparently single-handedly evangelising WP7 in, and providing support on it for, the
small business WM usercommunity. I have personally now reached a point where I really like
WP7 and would not go back to WM6, despite the few issues I do still have with WP7. So thank
you very much.
Reply to this
January 11, 2011
ProfJulie wrote:
I'm so glad I've been able to help you figure out ways to enjoy using your windows
phone. Despite its current limitations (and despite my initial reluctance), I really do think
windows phone 7 is a great and refreshing change from the old way of doing things with
windows mobile devices. I am looking forward to seeing how it evolves and improves
over the next months.
Reply to this
January 10, 2011
SomeGuy11 wrote:
ProfJulie First, thanks for all of the good help and instructions. Much appreciated.
I followed your steps to sync the calendar (let's stick to that for now) after establishing the
Hotmail connector. The Live account shows up along with its empty calendar. I copied the local
(ost or pst) calendar events and all of them sync'd with the Live online calendar. They then
popped onto my WP7.
HOWEVER, when I go to manage the data files and set the Live Hotmail account as the default
one, I get the following error:
"The .pst you selected does not match the format of your Offline folder file (.ost). To correct
this, select a Personal Folders file that supports Unicode or disable the use of offline folders."
This is my wife's account, which apparently syncs with an Exchange Server. For the account
types, hers is listed as "Mailbox - name" with a filename of "outlook.ost in
C:\Users\name\AppData\Local\Microsoft\Outlook" and is the Default account.
?? If I can get all of this to sync properly,
How to I get around this (again, a workaround
I'll go and buy her a WP7. Until then, it's a no go. The goal here is to be able to sync our
calendars and contacts. This has ended up being a bit more technical than desired to say the
least. Love most of WP7 but this has been frustrating.
Thanks for your help.
Reply to this
January 11, 2011
ProfJulie wrote:
I don't sync to Exchange at all, so I don't have much knowledge about how Exchange
interacts with Outlook on a computer. Can you provide more specific information about
her setup?
Reply to this
January 11, 2011
Steve wrote:
Thank you for this post! I love the way Outlook Hotmail Connector keeps everything sync'ed
automatically and allows me access the contacts list and calendar from anycomputer when I'm
not in front of my Outlook. This is the way to go, folks. Give it a chance and you will
understand why MS is pushing this new approach. And you won't be going back!
Reply to this
January 11, 2011
Al wrote:
I have a related question about Windows Live. I have been looking online to asscess the safty
of my contacts and calander information on Microsoft's cloud? servers. I have not been able to
find anything that atest to the safty of my contact and calendar data in windows live. Do you
have any info related to that or any place where I could find it. I can chose not to place other
data on their servers but to sink betwen my outlook and Windows Phone & I must put my info
online.
Thanks for Any help
Al
Reply to this
January 11, 2011
ProfJulie wrote:
I've never read any white paper that discusses the security of contact and appointment
data that is synced to Windows Live/Hotmail, so I can't provide much information about
that. http://frommypocket.pocketprimer.com/2010/11/11/outlook-hotmail-connector.aspx[14/11/2013 3:19:48 PM]
Syncing data from your phone to Windows Live uses SSL encryption, but you need to be
sure to follow common best practices (use a secure password that you change regularly,
etc etc) top protect the data that is stored there. And you should also be sure to NOT
include any highly confidential, sensitive information or regulated information (such as
HIPAA data) with the data that is synced to Windows Live.
Reply to this
January 16, 2011
Jerry wrote:
I am really worried after just purchasing a Windows 7 phone. Being a former Palm user (very
simple for synching) I can't get Zune Outlook Connect to work after downloading a few time,
and no icon shows up. Am I led to believe from some the the emails there is now way to load
all my contacts and years of data from Outlook to this phone. I am really in a bind as i use this
for business. Appreciate any advice, either to fix problem or return it for a Black berry.
Reply to this
January 17, 2011
ProfJulie wrote:
There are two different connectors that allow a user to sync a windows phone to a
computer:
The Outlook Hotmail Connector runs on a Windows computer (XP, Vista, or
Windows 7) and is used to sync data between Outlook and Windows Live.
The Zune Connector runs on a Mac and is used to sync media files (music
and photos) between a windows phone and a Mac.
You've referred to the Zune Outlook Connector and there is no such software. Which
Connector software are you referring to? If you are referring to the Outlook Hotmail Connector, could you tell me what version of
Outlook is running on your computer?
What kind of "years worth of data" are you hoping to sync to your phone?
Once you get the Outlook Hotmail Connector set up to work between Outlook and your
Windows Live account, you will be able to sync up to 1000 contacts to your Windows
Live account (the 1000 contacts limitation is a Windows Live limitation and not a
Windows Phone limitation).
Reply to this
January 31, 2011
Lovegrove wrote:
Hope you can help me with this one - you've certainly done so with everything else I've asked.
When I ran WM 6.5 I was able to update notes in some of the contacts using both my phone
orcomputer. As they're over 1024 characters Ive been trying to think of another way. I came
up with using a Word doc in skydrive but of course te problem is that i can't get to it with
WP7. Am happy to bide my time if MS are going to upgrade so this is possible, otherwise the
only alternative I can think of is OneNote, which really has a lot more in it than I need. Any
ideas? Thanks
Reply to this
February 10, 2011
ProfJulie wrote:
I'm using OneNote more and more these days. The more I use it, the better I like it. I've created a OneNote Notebook to handle Contact, Task and Appointment Notes. Each
Contact Note is named after the Contact in my Contacts list. In Outlook on your
computer you can even link together specific OneNote Notes to specific Contacts. Of
course the link doesn't show up once the Notebook is synced to windows phone, but
since the note is named after the Contact, it is easy enough to find it.
Reply to this
January 31, 2011
Lovegrove wrote:
I suppose whilst I'm on your website I could drop in another anomaly that i've found, although
this is really to do with the Hotmail Calendar. it's not showing any entries from monday 7 Feb
to Sunday 13 March. Strange thing is that the entries are in the WP7 and also on Outlook
through the connector?
Reply to this
February 10, 2011
ProfJulie wrote:
That is very strange! I haven't seen anything like that myself, but I'll keep a look out for
it. I can't imagine why it would be doing that.
Reply to this
February 1, 2011
Lovegrove wrote:
Hope I've caught you before you spent too much time on my calendar query - it's corrected
itself and now shows the weeks that I said were missing? There was something amiss but I'm
happy to live with it now, especially knowing that it wll eventually right itself.
Reply to this
February 10, 2011
ProfJulie wrote:
Maybe it was some kind of browser cache issue? Glad to see it cleared up on its own! It would be very confusing to have to live with it like that.
Reply to this
February 1, 2011
Colin wrote:
Your blog is simply brilliant, so helpful and instructive. Thank you.
FYI there are 2 known issues I havecome up against. I am using Outlook 2007 on XP SP3. I
had (still have an Omnia II on Windows Mobile 6.5, and now have an Omnia 7 on Windows
Phone 7.
Outlook Hotmail connector can cause Outlook send and receive to hang. On start up it sends
and receives, then freezes on the last message. When you shut down Windows a
ThorConnWndClass error flashes up. I uninstalled the connector and resolved the problem. I
will try reinstalling later and see if it recurs.
2nd issue is around language, Zune tags and Live IDs. If you initialise a new Windows phone,
and set up a new Live ID (ie you do not already have one) then things run fine and set up in
the country and language you choose. If you already had an ID (as I did) it will log on to that.
So why is this a problem? Well, for example, my existing Live ID is in UK, and I get a new
phone here in France where I am working. It jumps to the conclusion I want to keep to my
existing ID and blocks me out of French language Marketplace apps. Many other European
users have hit the same snag and MS say that at present the only solution is to create a new
Live ID, a new Zune tag, factory reset your phone and set up to your new ID. No way
currently of moving between languages, tags or IDs. Have heard though that MS may be on
the case….
Hope my tiny contribution may be of some use.
Reply to this
February 10, 2011
ProfJulie wrote:
I haven't experienced the freezing issue you've described with my use of the Outlook
Hotmail Connector, but then Outlook 2007 on my computer freezes from time to time
(and it has from the day I first installed it), so I tend to just chalk it up to one of
Outlook's many quirks. Has the problem happened again since you uninstalled and
reinstalled the Outlook Hotmail Connector?
Your second issue sounds like a real pain! I've read many threads in the forums about
language and country issues with Zune, and the Marketplace, but since I live in the US
and don't travel internationally much I haven't experienced problems like that myself. I
am sure this will be a topic of discussion at the upcoming MVP summit. Reply to this
February 9, 2011
Michael Saddleworth wrote:
Got my Windows Phone the othe day. I have spent hours and hours trying to get my head
around all this synching business. I am so fed up. I am taking it back to the shop.
Most people I know would not have had the patience I have had.
I can't believe how stupid Microsoft have been with this.
Reply to this
February 10, 2011
ProfJulie wrote:
If you follow the instructions in this article you could be up and running with your
windows phone in about 15 minutes. I understand your frustration and I'll admit I was a
bit frustrated in the first few days I worked with a windows phone 7, but after a few
weeks of working with windows phone 7, I can tell you that I orefer to sync my contacts
and appointments to the cloud. It is fast, practically automatic and I never have to think
about it.
Reply to this
February 11, 2011
Tom HAUSER wrote:
I highly appreciate Prof Julie's efforts to help but Microsoft should have done better, much
better. I told my staff about my Windows Phone problems, one associate suggested to try a
Google Android phone and I got a brand new and cheap Huawei Ideos phone. I only had to
create and import several .csv-files like contacts and calenders from my outlook account into
my Google account what took me just 5 minutes max without any hassle. Just easy. And
minutes later all and eveything was on my Android phone. No help was needed, no internet
search for any special kind of knowledge. I just works perfect. And if I want to go back to
Outlook one day it's same simple procedure to export to Outlook. Whatever I do on
mycomputer is on my phone within seconds, no Zune, no iTunes. Very customer friendly. Any
advantage for Microsoft : None regarding Outlook. Even all my apps I used on my iPhones are
now on my Android phone. My impression is that iPhone and Windows phone are for gamers
primarily, not for office people.
Reply to this
February 11, 2011
ProfJulie wrote:
You could have also imported CSV files into your Windows Live Contacts and
Appointments. That's really no big deal. Using the Outlook Hotmail Connector is a better
choice for me because I wanted to continue using Outlook to manage my Contacts and
Appointments. The Outlook Hotmail Connector syncs any new or updated material
between Outlook and my Windows Live account. In the end I only had to set up Outlook
Connector once (no importing and exporting of CSV files was required) and I will never
have to import changed I made online into Outlook. Now all my data that is stored in
my Windows Live account, on my phone and on Outlook on my local computer is in sync
all the time. What ever I do on my phone right now is synced through to my computer
within seconds (assuming my computer is turned on and connected to the internet)
Reply to this
February 11, 2011
Colin wrote:
The freezing of send & receive issue was solved by uninstall and reinstall of the connector. I
have had to do this 3 times, but it seems to have settled down. My 5 year old laptop is a bit
overloaded and hardly an ideal test system!
The marketplace / country issue is the sort of thing one gets used to, even though one doesn't
like it. Scots find all UK TV very London centric, and in Europe in general we have to
understand how few US folks get their heads round countries, languages etc. Ah well..... like
you say, usually these issues eventually creep far enough up the priority list and get sorted.
Overall I love the phone, and the Cloud sync. Takes an attitude shift, but once tunned in to
the idea, it is great.
Reply to this
February 11, 2011
ProfJulie wrote:
I'm glad to hear the freezing issues cleared up after you reinstalled the Outlook
Connector. My laptop is getting pretty old and overloaded (still running XP) and I'm
running out of space too, so I think I'll be getting a new computer this year sometime.
I think Microsoft's geographical differences and limitations have been greatly magnified
with this convergence of services into windows phone 7, don't you. I've been pretty
oblivious to the difficulties others who live in other parts of the world experience til now,
but now I'm hearing about it all the time. Perhaps this convergence of services across
the world will make it a higher priority.
One of my friend's favorite responses when people complain about the differences in
windows phone 7 is that "one must learn to adapt to new technology." Now that I've
had a shift in attitude and learned ways to adapt to windows phone 7, I'm very happy
with it. I'm looking forward to seeing how it evolves in the future....and what do you
think of today's announcement about the alliance between Nokia and Microsoft?
Reply to this
February 12, 2011
Kaj wrote:
Hi!
Looks like two loosers on the smartphone market get together but something great mightcome
out in the end, though the financiel markets dont believe that. The Nokia shares went down
10% directly.
Sad that we will have to wait 18-24 months for results.
After all warnings to business about Cloud storing, hopefully Nokia will add other options for
sync so that the WF7 really can be an alternative to the other phones on the market.
Reply to this
February 15, 2011
Elizabeth wrote:
Everything so far with your instructions about connector and outlook are fine. But, you say to
copy "phone list", but what about the email addresses. Looking at the headers on phone list,
the emails are not included. How do I get the email addresses into the live account along with
my phone numbers. I'm going to stop now until I find out more about this part. Thanks
Reply to this
March 3, 2011
ProfJulie wrote:
If you copy the contacts the way I describe in my article, you'll copy the entire contact
record that includes phone numbers, addresses, email addresses and any other
information that is included with the contact records.
Reply to this
February 15, 2011
David wrote:
If you accidentally click "no" to "Would you like to add a Hotmail Account?" how can you get
that screen back? Tried removing the connector and re-installing but the message doesn'tcome
up again.
Reply to this
March 3, 2011
ProfJulie wrote:
What version of Outlook are you using? If you open up Outlook, you can select Tools
> Accounts, are you able to find the place where you can set up your Windows Live login
information (I don't have access to Outlook right now so I can't be more specific).
Reply to this
February 20, 2011
woitekszy wrote:
Hi Julie,
Many thanks for your hard work! I´ve been reading blogs for two weeks now and I´ve decided
to get my WF7 phone this weekend because of yours. So thanks again. But after 20 hours of
setting up my new HTC Trophy, reading and re-reading your blog and trying, making synctests, i still do have some doubts. I hope you can help.
I have office 2007 Enterprise Edition, installed the connector and followed your instructions. I
´ve got my professional email account [email protected] and my ....@hotmail account. My calendar
and contacts seem syncing just fine (at least most of the times), but the “Email/Inbox folders
and subfolders syncing” I couldn´t sort out yet. I copied my whole folder structure from local
folder (.pst) to the windows live folder in outlook. After a while it synced to Windows
live/hotmail and replicated the folder structure, BUT, not all my emails within the folder
synced. 2 or 3 folders syncedcompletely, all others remained empty in Windows Live. The
following error message shows in Server Status detailed report:
Time: 21/02/2011 01:31:23
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 8007000e.
So here are some general questions about this issue:
- Is there some limitation in folder size/folder structure, etc?
- Does outlook connector sync emails from subfolders, even the ones from the past?
- What could be the reason that it just synced 2 folders randomly?
- If I add/delete/reorganize folders in Windows Live, are these changes replicated in the
Outlook folder automatically?
- Are all sent items in outlook being synced to Windows Live sent items folder?
- What prevails? The most recent changes anywhere or changes made in Windows Live?
Another question has to do with sending/replying emails from my WF7 phone. So, i set up
Windows live as the center of receiving and sending emails. It syncs with Outlook connector
and with my WF7. I added my professional [email protected] account in Windows Live as well and
set it as default sending email (works fine in windows live) I added the ...@hotmailcom account
to my phone and receive/see the same emails and folders as in Windows Live. When i get an
email, personal or professional, and i would like to reply from my phone with my professional
[email protected] address/account, which in Windows Live is set as default, i doesn´t work. It
always sends emails through my hotmail account, means my clients would receive a reply from
my personal email address. The only alternative i found is to set up my professional account in
my phone, but then i cant reply, since the mail isn´t in that account in my phone. Any hints?
Or is this another limitation of WF7. Thank you ahead for your time
Reply to this
March 3, 2011
ProfJulie wrote:
You won't copy your email to the windows live folder. If you want to sync your email to
your windows live account, you'll need to login to your account and set up your email
options there. If you want to download email to your phone, you'll set up the specific
account details on your phone. The ability to manage all the folders that you use with
your email is dependent on the type of email you have. POP3 email will not allow you to
sync messages that are sent from your phone to your windows live account, but if you
use Hotmail instead to manage your email then any sent email from your phone will also
show up in your windows live account.
You've listed out a bunch of questions in your comment and this is not an appropriate
place to field your questions. I recommend that you post your questions to the Microsoft
Answers forum. I hang out there a lot and will post answers there, but you'll also get
the benefit of getting answers from other users.
Reply to this
February 24, 2011
shayne wrote:
hey Prof Julie, is there a way to make it so my mobile me calendar shows up in outlook today.
I had to upgrade to the new calendar for syncing and it made a new calendar under mobile me
and the default is no longer used. now it also wont show on out look today....windows 7 32 bit
and outlook 2010 32 bit...thanks
Reply to this
March 3, 2011
ProfJulie wrote:
There is a way to display your new calendar in the Outlook Today panel, but I don't have
access to Outlook right now and so I can't tell you how to do it. I believe the settings
can be found under Options. Next week when I'm back in my office I'll post back the
specific instructions on how to set it up.
Reply to this
March 6, 2011
ProfJulie wrote:
All you need to do is open up Outlook on your computer, select Tools > Options >
Other tab > Advanced Options button > make sure the first item, "Startup in this
folder" is set to Outlook Today, then select the Browse button (to the right). Select
the folder that includes all your Windows Live account folders.
Now when you open up Outlook, you should see the Windows Live data in your
Outlook Today screen.
Reply to this
March 5, 2011
Brian wrote:
Hi Julie, This is a GREAT article. Calendar sync is seamless. Contacts? Not so much. When I
create a new contact, I simply drag and drop from the default contact folder to the hotmail
one. I'd like it to default to the hotmail one and since it's not, I have a question.
Which of the changes in the Outlook Settings section of your article is associated with
contacts? Is it the data file or address book? I haven't changed the data file because of the
If it's the address book,
pop-up alert regarding inbox and email. Makes me a little nervous
well I might be in trouble. I only have one option there: Outlook Address Book. There is no
hotmail or live option.
Any thoughts?
Thank you
Brian
Reply to this
March 6, 2011
ProfJulie wrote:
I've moved my Windows Live Contacts folder to the top of the list in Contacts, which
essentially makes it the default contacts folder whenever I create new contacts. To move the Windows Live Contacts to the top of the list, open up Outlook on your
computer and go to Contacts. In the left hand navigational box, right click on your
Windows Live Contacts folder, select Move Up in List. Continue to select this option until
it is at the top of the list.
In the artilcle I recommend that you delete the Address Book because until I deleted that
address book, whenever I created an email, Outlook always defaulted to my old personal
address book and not my Windows Live address book. If you only have the Outlook
Address Book there, then you should be good-to-go.
Reply to this
March 7, 2011
Brian wrote:
Thanks for your suggestions but those didn't help either. The workaround is not
that big of a deal, so I'm going to just tread water for the next 6 weeks or so,
when I get a new PC.
Thanks again, Brian
Reply to this
March 6, 2011
Martin Jackson wrote:
Hi Julie
I am having a problem with Outlook Connector. I installed it once (am using Outlook 2003) and
was prompted with the "Would you like to add a Hotmail Account?" question as expected.
However, I didn't know my Windows Live email address. So closed the prompt in order to
retrieve it.
I now am unable to ever see that "Would you like to add a Hotmail Account?" prompt again!!!
I have tried uninstalling and re-installing Outlook Connector and just can't get it back.
Is there a way to manually set-up the connection without the prompt? Any ideas? This is
desperate
Reply to this
March 6, 2011
ProfJulie wrote:
If you are using Outlook 2003, do you see "Outlook Connector" as one of your Outlook
menu items?
File | Edit | View | Go | Tools | Actions | Outlook Connector | Help
If you select View > Tools Bars, do you see Outlook Connector as one of the options?
Once you see "Outlook Connector" in your menu, you can select it and then select "Add a
new Account."
Reply to this
March 13, 2011
Jon wrote:
Prof Julie,
I’ve been searching everywhere; your blog seems to be the most helpful.
However, I’m still not operational with my Outlook & Windows Live Sync.
Is it possible to install and use the sync features of Outlook Hotmail Connector while still
having ActiveSync installed?
I’ve disabled all the Outlook ActiveSync options. The only thing I’m sync’ing are my 3rd party
Folder files. I’ve tried installing Outlook Hotmail Connector; it runs through a wizard install
without asking any questions or seeing and added menu icon for connector. The install runs
through to Finish.. I’ve then manually added my Window Live e-maul account; I’ve manually
copied my contacts database into the new Hotmail contacts and gone through an
Export/Import csv file to Windows Live too.
I don’t see any indicators of Outlook Hotmail Connector being installed. I don’t see any Outlook
icons, no prompts and no sync between Outlook and Windows Live. Is it because ActiveSync is
installed? If so, am I just screwed in trying to have a functional smart phone that runs MS OS
platform for my 3rd party business software?
I need to use ActiveSync for business 3rd party applications on my old smartphone and need
to get my new WP7 setup and as functional as MS design will permit for a business user.
I’m using Outlook 2010 and Windows OS 7.
Thank you!
Reply to this
March 29, 2011
ProfJulie wrote:
Yes, you should be able to use the Outlook Hotmail Connector with ActiveSync or
Windows Mobile Device Center installed to your computer (I am using both to sync to my
devices since I still use an old windows mobile 2003 device and some WM5.0 and WM6.x
devices).
It sounds like you've set everything up. When you open up Outlook on your computer
and go to Calendar, do you see the Windows Live Calendar under My Calendars in the list
on the left hand side of the screen (the Navigational Panel)?
You should also see "Connected to Windows Live Hotmail" in the status bar of Outlook
Reply to this
March 22, 2011
Mark wrote:
oh dear i am so dumb followed your instrs twice (i already had hotmail connector installed) but
cannot see a hotmail box anywhere or a folder in my mailbox or any menu item. Any advice?
Thanks (Outlook 2010)
Reply to this
March 29, 2011
ProfJulie wrote:
If you're using Outlook 2010, you should be able to set up your Windows Live account by
going to File > Info > Account Settings > Account Settings. Then select "New" to set up
the account (if you haven't already), or "Change" to correct your user login and password
(if this is needed).
Reply to this
March 24, 2011
Judian81 wrote:
You rock! I got error code 0x8503001F. And now it is solved. woohooo
Reply to this
March 29, 2011
Vivek wrote:
Thank you so much for what you do. Got my WM7 phone few days ago. I'm using Outlook
2003. Based on yourcomments, this is what I did to syncup contacts (after trial and error, I
stumbled on your blog):
Created Windows Live @hotmail account.
Downloaded Outlook Connector (32-bit)
Added the @hotmail to the profile.
Copied contacts into the hotmail profile contacts - it synched with WP7 after a bit. Tested from
WP7 phone and new contact went to this contact list.
Copied calendar to the hotmail profile, but when I sent a new appointment from my
officecomputer, it went to my @gmail account and not the @hotmail calendar.
I read through the entire log, but could not find how all icoming appointments to go the
@hotmail calendar instead of my @google calendar.
I also checked and found that I have only OUTLOOK ADDRESS BOOK, and no PERSONAL
ADDRESS BOOK.
I'll be in seventh heaven if I can get the calendar to work correctly, ie all appointments go to
the @hotmail calendar.
Was almost ready to return the phone until I found this blog.
Again thank you for all you do/evangalize and make this "a piece of cake" for all of us.
Thank you again for all your help.
Reply to this
April 1, 2011
ProfJulie wrote:
The Outlook Hotmail coinnector has no connectivity to sync data to a gmail account. Do
you have software on your computer that syncs data to your gmail account?
Reply to this
April 1, 2011
Vivek wrote:
hi Julie,
No. My set up relatively simple.
Emails download from Gmail POP3 to my outlook PST (Outlook 2003) and I have 5
different id's. Then I am copying my calendars/contacts over to the WinLive folder.
Was trying to figure out a way so that all calendar appointments that currently go
to my main gmail account automatically will/can use the WL calendar.
WHen I look in the Tools > E-Mail Accounts > Directory >View Change Directories,
I see and Outlook Address Book only. I went to change and then on next I set the
WL to default. I also see a address book for my primary gmail account. I have not
"removed" anything.
Then I copy contacts back and forth if I have an update; manual until I can figure
out a better way to do this.
I am struggling to do something about the calendar and until then i manuall copy
appointments back and forth. Fingers crossed until then.
Reply to this
April 14, 2011
ProfJulie wrote:
O don't understand your setup....How are calendar appointments that
currently go to your main gmail account get there? Are they being synced
from Outlook?
Seems to me you can export all your Gmail information to a csv file. Then
you can import that data to Outlook or to your Windows Live account. Then
you'd turn off all the Gmail connectivity you've got going on with Outlook.
What 5 different ids do you have? Are these 5 different windows live
accounts? Are these 5 different POP3 email accounts?
Reply to this
March 29, 2011
RickH wrote:
I changed my default Data Files to my hotmail acct, which has no 'location' setting.
Are all my emails still being saved to my Outlook.PST file?
Reply to this
April 1, 2011
ProfJulie wrote:
Your data is now being saved in your Windows Live account and so it will not be stored in
the Outlook.PST file.
Reply to this
April 1, 2011
RickH wrote:
So how do I do a local backup?
I have hundreds of emailscoming in daily--many I need to keep for business
reasons.
Normally I just use Windows Home Server to back up mycomputer.
Will archiving work?
I definitely need local backup and access.
Reply to this
April 1, 2011
ProfJulie wrote:
Just continue downloading your email to your computer and the emails will be
stored in the PST file. This article tells you how to handle your contacts and
appointments through windows live. I still download the same email to my
computer that I've always downloaded to my computer. As long as I don't
delete the POP3 settings for my email accounts, the email is still being
downloaded to my computer. There is no reason to set your email up via
your Windows Live account.
Reply to this
April 1, 2011
RickH wrote:
I looked in my Hotnail account, both through the browser and in Outlook. It seems
that all my pop3 mail is only in my Outlook.pst.
It did create a new SPAMfighter folder in Hotmail, and its using that rather than my
local one.
I had to change some rules for specific items to be moved to my local folders.
Really confusing. MS really dropped the ball on this.
Reply to this
April 1, 2011
ProfJulie wrote:
If you wanted to receive your email to your Hotmail account, you'd go online
and change some settings in the WIndows Live Inbox so your email would be
received to your windows live account. Even so, as long as you keep the
POP3 account setups in Outlook on your computer, the email will be
downloaded to your computer.
Reply to this
April 15, 2011
David wrote:
If our contact information is already on/in Windows Live, why do we need to even get Outlook
involved?
When I got my new WP7 phone, all of my Windows Live contacts copied to the phone, but only
one phone number if they had multiple. If I change a Windows Live contact (e.g., new phone
number, new address), I want that change to be reflected on my phone. Neither of these are
happening.
Reply to this
April 22, 2011
ProfJulie wrote:
If you plan to use Windows Live to manage your contacts and appointments and don't
want to use Outlook on your desktop computer to do this, there is no reason to use the
Outlook Connector.
Any changes or additions you make to contacts or appointments in your Windows Live
account should sync over to your phone. However, there are some fields in windows live
that do not sync to the phone. Try inputting the phone numbers in a different field in
the account on Windows Live, then check to see if they sync over to the phone.
Reply to this
April 19, 2011
Rupin wrote:
Despite some radical pruning, I still have several thousand active contacts (I travel a lot so it
includes colleagues, airlines, hotels, local taxis, places to eat, etc. which I use all the time).
Given the limitation on contacts in Windows Live, I wanted to try something as a work-around
and am looking for your feedback and advice.
If I follow all your instructions up the point of copying all my contacts into the new file, and
instead copy a subset of relevant contacts needed for a particular trip from my PST Contacts
file (e.g. one or two categories), and then continue to use mycomplete PST Contacts list on my
pc as my main contacts library while carrying around a subset on my mobile.
When necessary I could delete the contents of the cloud synced Contacts file on my pc and
repopulate it with another group from my main PST Contacts file. In this way refreshing my
entire Windows Live cloud Contacts with relevant ones as needed.
Would this work as a work-around until I get an exchange server installed?
Thanks!
Reply to this
April 22, 2011
ProfJulie wrote:
That sounds like it would work, but before you do that, take a look at B. Parker's
comments in this thread from the Microsoft Answers forum. He's managed to get around
the 1,000 record limitation and describes how he did it. Maybe this will work for you too.
Reply to this
April 19, 2011
Rupin wrote:
Large number of Contacts work-around 2.
I have nother idea for a work-around to manage a number of Contacts greater than the
Windows Live limit.
Can I link two (or more) Windows Live accounts to my Windows Phone 7 device? If so I could
break up my Contacts by e.g. Project or Region, and put them in different Windows Live
Accounts. If they are all linked to my device I could have all on hand.
Could this be a valid work-around?
Thanks again!
Reply to this
April 22, 2011
ProfJulie wrote:
You could split your contacts into two different windows live accounts. Then you could
set up another account on your phone to sync that data over to your phone. I think you
can also set up the second account with the Outlook Hotmail Connector, so you could
work with those contacts within Outlook on your computer.
Reply to this
May 26, 2011
Warren wrote:
my question is since i already have a live account, by linking my outlook contacts with my live
account will it merge the contacts i already have in my email account or will it be seperate. the
reason i ask is because i dont want my contacts duplicated because i dont have the same
names on both ends. for example ill use a nickname in my email account but the persons real
name on my phone. so will it put every contact on both ends on my phone or just te outlook
contacts
Reply to this
May 27, 2011
ProfJulie wrote:
When you sync your Outlook contacts to your windows live account, the email accounts
will still show up as separate contacts. Then when you sync to your windows phone, all
the contacts that are in your windows live account will be synced over to your phone. You will have duplicates on the phone, but you can link the duplicate contacts together
so they appear as single combined contacts on the phone. To do this, open up the
People hub on the phone, select one of the contacts that is duplicated on the phone, then
tap the "link" icon that is show on the bottom of the screen (it is the 2nd icon). Then
tap "choose a contact" and you will be taken to the contacts list where you can find the
duplicate record that you want to combine.
You'll probably also get some duplicates on the phone by syncing to your Facebook
contacts too, and you can link those contacts to your windows live accounts too, so in the
end you'll have one record for each contact with all the combined information in it.
Reply to this
May 30, 2011
Edgardo Panchana wrote:
hi, i how to copy my old contacts that i stored in my windows mobile 6.5, and later paste to
my new windows phone 7 ?
there is a way to do this?
Reply to this
June 8, 2011
ProfJulie wrote:
You can use the Hotmail/ActiveSync Access service to sync the Contact and Calendar
data that is on your WM6.x phone to the Windows Live account you plan to use with
your new WP7 phone:
On the phone, click on “ActiveSync” under Start menu or under Programs.
Click on the link found in the "If your company supports syncing directly
with its Exchange Server you can ....." text to configure the ActiveSync
profile for Hotmail access. You may need to delete the existing profile if it
is already in use.
On the "Enter Email Address" page, disable automatic detection of
Exchange server settings.
Enter your full Live/Hotmail email address in the User name field. Enter
password. Leave Domain blank. Tap Next
Enter m.hotmail.com in the Server address field. Tap Next
Select the data to sync. Hotmail supports all 4 data types via ActiveSync.
The device will connect to Hotmail ActiveSync and perform an initial sync
for the selected data.
Once your data is in your Windows Live account, then you can sync it to your new WP7.
Reply to this
May 31, 2011
Neville wrote:
Hi prof Julie
Great article & good info, thanks. Just battling with the Outlook Connector as I sit behind a
firewall and proxy server. I get a "Syncronization Log" with an error "HTTP/1.0 407 Proxy
Authentication Required".
Where do I conigure proxy details for the Outlook Connector?
cheers
Neville
Reply to this
May 31, 2011
ProfJulie wrote:
I'm afraid I can't help you with this....I've never used a Proxy server with Outlook and I
have no experience or knowledge about how to set it up.
All I can tell you is that the Outlook Connector works with Proxy servers as long as
you're connecting via HTTP and NOT HTTPS, which will not work with the Outlook
Connector.
Reply to this
May 31, 2011
Neville wrote:
Thanks Prof Julie. Not sure or how to tell if we use HTTPS or not but will check with
the admins here.
Reply to this
June 4, 2011
Jed Isaacs wrote:
In your blog on 11/10/10 on the Hotmail connector you describe under "Change Outlook
Account Settings" the method to do so, but that does not work with Outlook 2003. Can you
explain how to change the account settings with Outlook 2003?
Reply to this
June 8, 2011
ProfJulie wrote:
You've got the same options in Outlook 2003, but they are accessed under Tools > Email
Accounts
To change your default Data File and email account, select "View or change existing email
accounts" found under Email heading. Then select the Next button.
Data File: Select your windows live account and set it as default.
Email account: Select the down arrow to the right of "deliver new email to the following
location" and choose your windows live account.
To change the Address Book, go back to Tools > Email Accounts > select "View or change
existing directories or address books" > Next. Then you can remove the personal folders
address book.
Reply to this
August 3, 2011
David Jensen wrote:
Hi
Exellent blog. Helped me through most of the problems...however...I can get appointments in
Outlook (2003) to sync with the phone but I can't get appontments on the phone to appear
(or sync)on the PC Calender. I have tried forcing the phone to sync (re your advice further
back) but to no avail.
I would like both copies of the calender to be upto date. What am i missing?
Reply to this
August 7, 2011
ProfJulie wrote:
Are you expecting the Calendar items to sync to your old local Outlook Calendar or the
one that is created when you set up the Outlook Hotmail Connector? If you open up Outlook on your computer, then press the F9 button to manually sync to
your Windows Live account, have you check the Windows Live Calendar for these
appointments? (nothing will be synced to your old local Outlook Calendar).
Reply to this
August 7, 2011
RickH wrote:
I wish there was a way to delete or totally deactivate the Outlook calendar, just leaving the
Hotmail one. It's too easy to accidentally work with the Outlook one, which is bad.
Reply to this
August 14, 2011
ProfJulie wrote:
I wish I could close the personal folder calendar too, but it's not possible so long as I'm
downloading POP3 email to Outlook. What I've done is move the personal folder calendar
down to the bottom of the list in the navigational panel of the Calendar view (right click
on the calendar - in the calendar view and select "move down"). I've also set the
properties of that calendar to show the total number of items in that calendar. The
number should always be 0 so if I ever see a number there it lets me know I've
mistakenly posted something there.
Every now and then I'll get an email meeting invitation sent to my personal email
account (which is download to Outlook in my personal folder) and if I click "accept" in
the email, the meeting will be posted to the personal folder calendar. At first that was
very confusing to me, but now that there's nothing in that calendar, it's pretty obvious
when something accidentally gets posted to it.
Reply to this
August 15, 2011
RickH wrote:
Nice workaround, but they should fix it, especially since this is the only
rcommended way to use it with Windows Phone and Outlook.
Setup should be automatic --it is not obvious and painful to setup, and doesn't
function very well, especially when its so easy to set stuff up on the wrong
calendar.
Reply to this
August 7, 2011
David Jensen wrote:
Thanks for replying. Actually after 6-8 hours of playing around the whole system now
works...however I have no idea how I made it work. I would have to say the old Activsync
system was much much easier. Anyhow, thanks for your time.
Reply to this
August 14, 2011
ProfJulie wrote:
I'm glad it finally started working properly. Hopefully you won't have any more issues
with it and you'll see how nice and easy it can be to use the Outlook Hotmail Connector.
Reply to this
August 9, 2011
Nick wrote:
Dear Julie,
I followed your steps, and installed Outlook connector on both my desktop and laptop. I also
imported a bunch of contacts to one Outlook.
Recent days, however, when I edit contacts (change name, for instance, or phone number),
the changes are not updated to Hotmail. I can't delete old contacts, too. Only if I make
changes in Hotmail, they get to the two Outlooks.
I tried re-installing Connector, I made sure I use the latest version.
Can you please advise how I can have a bi-directional sync between the Outlooks and Hotmail?
Reply to this
August 14, 2011
ProfJulie wrote:
When you make changes in Outlook on your computer are you following up those
changes with a manual sync (press the F9 button on the computer)? Also make sure
you've got the Windows Live account to sync whenver the F9 button is pressed. You
might also set up a Send/Receive Group to automatically sync the Windows Live account
regularly.
If performing a manual sync doesn't resolve the problem and changes and updates are
still not syncing to your Windows Live account, please let me know....I'm documenting
Outlook Connector issues right now and hope to get some one-on-one time with some
folks at Microsoft.
Reply to this
August 15, 2011
Nick wrote:
I do perform manual sync, but I think this is the issue I am stumbling upon:
http://answers.microsoftcom/en-us/office/forum/office_2010-outlook/outlookcontact-sync-with-outlook-hotmail/38501f18-f2de-445a-a6f1-bbe887e10c75?
msgId=00366b02-f273-4967-94e7-b73a4f702ee0
I hope MS will be able to provide a fix soon.
Reply to this
August 16, 2011
ProfJulie wrote:
Could you post the link again? The one you posted here doesn't work...I'd
like to read the thread you are referencing.
Reply to this
August 17, 2011
Nick wrote:
Here is the link again.
http://answers.microsoftcom/en-us/office/forum/office_2010outlook/outlook-contact-sync-with-outlook-hotmail/38501f18-f2de-445aa6f1-bbe887e10c75
Reply to this
August 17, 2011
ProfJulie wrote:
Okay, I see what you're talking about now. It looks like someone
from Microsoft has been able to replicate the problem and is
escalating it internally, which is good news. I'll see if there is
anything I can do from my end of things.
Strange thing though is that I've been using Outlook 2010 since
March and haven't noticed any kinds of syncing problems when
updating or adding information in Outlook on my desktop and then
syncing through to Windows Live and to my phone. As far as I
can tell, the Outlook Hotmail Connector is syncing changes I make
to Outlook to my Windows Live account, but I'm going to have to
go back and investigate further.
Reply to this
August 14, 2011
Al wrote:
I have the outlook connector installed, still use pst file for email and want to keep my calendar
and contacts between the pst and ost file in sync as well as on the WP7. I thought I could
create the contacts/calendar items in outlook in either the pst or the ost windows live and
email them to the other account and they would be in the correct contacts/calendar folder. If I
create the contact in my pst folder and send it to my hotmail account it still opens in the
contact folder. How can you keep all three in sync.
thanks
Reply to this
August 14, 2011
ProfJulie wrote:
Windows Live never syncs to the personal folders, so what you want to do is not
possible. Why do you want to continue using your personal calendar & contacts folders?
Reply to this
August 15, 2011
Al wrote:
Just because I like using this method and Microsoft left no option if I wanted a
WP7. I know it is a duplication. But if I still want to use the pst file for email and
do not really use hotmail for email, when someone sends me a contact or a meeting
notice how do I get it to the ost file and get it to sync with my WP7 phone? When
you copy an appointment it adds the word copy to the appointment. You use the
pst for mail so what do you do?
Tell Microsoft they have to do better if they want the WP7 to be a success.
Thanks
Al
Reply to this
August 16, 2011
ProfJulie wrote:
Yeah, if you accept an invitation that is sent to the email that is being
downloaded to your local pst file, the appointment gets posted to the wrong
calendar. I've copied the appointment to my windows live calendar and this
kind of messes things up a little too. There's no workaround for this issue
and I, along with others, have brought it to Microsoft's attention.
Reply to this
August 23, 2011
billRickords wrote:
Prof....just not investigating the WinPhone and see there are big problems with sync to
desktop apparently.
But in mean time I set up a Live accnt...did I doit wrong. I entered my current email as my
live Id name. Should I go back and get a new one that ends with the Live id rather then my
current Cox cable cox.net one.
I used my cox email as my sign on name for live id. Think I messed up.
Reply to this
August 23, 2011
ProfJulie wrote:
What big problems are you encountering? I haven't had any big problems syncing my
windows phone...
You can use whatever email you prefer to use when setting up a Windows Live account. You can use your cox email address (I didn't create a new email account when I set up
my 1st Windows Live account). I don't think you've messed anything up by using your
Cox account. Have you run into some problems?
Reply to this
August 23, 2011
BillRickords wrote:
Thanks, Ill keep using my regular cox email then. Watching the winphone close and hope to
get one if some things settle out with syncing and the new Mango etc.
Has anyone heard of any 4G modelscoming out. Im thinking now that Nokia is on board some
great things will start happening. They are anxious to get back in the game.
Thanks
Bill
Reply to this
September 14, 2011
JCKnoxville wrote:
Prof: Excellent article and great blog posts!
I am having an issue syncing with a WM 6.1 device.
I am using Outlook 2010 and it's syncing perfectly with Windows Live. I have followed your
directions by setting the Windows Live account to default in the Data tab. I have deleted the
Outlook Contacts from the Address Book. I deleted ActiveSync partnerships on the PC and the
phone.
However, aftercompleting the ActiveSync partnership wizard, no synchronizing occurs and I get
an error message with a code, "Support Code:8501004." I have tried syncing only one folder
at time, after rebooting, after deleting partnerships again, but with no luck.
Google searches bring articles relating to Exchange Server issues, but I don't use Ex Server. I
think it has something to do with ActiveSync not recognizing my data file.
Any suggestions? And thanks for all your help with thecommunity!
Reply to this
September 14, 2011
JCKnoxville wrote:
Prof:
Here is the solution to my previous query.
http://email.aboutcom/od/windowslivehotmailtips/qt/How-To-Set-Up-Push-Windows-LiveHotmail-On-A-Windows-Mobile-Phone.htm
As you will see, it adds a few steps to the process, but now I'm syncing flawlessly.
Reply to this
October 16, 2011
Daniel Tan wrote:
Hi Prof Julie,
Excellent stuff you have here, I have learned a lot reading the entire post pluscomment,
however I have one small issue right now,
I have set up the hotmail connector, so whatever contacts copy from my PST contacts to Live
contacts will appear automactically right? I got one issue
- Certain Contact files when copied over to Live Contact does not seem to sync with Live
Servers and subsequently does not appear on my phone, I have discovered this randomly (2
so far). I have tried to do several tests but the problems seems to be certain conditions of the
contact file which does not allow the sync over (no error messages of any sort, just doesnt
appear on the other side). I have also tried to examine the difference between a working
contact file and a non working one but I can locate any difference.
I can recreate all the missing files but there is no way that I know of to locate which files are
missing, I have roughly 900 contacts on my outlook
Reply to this
October 16, 2011
ProfJulie wrote:
Do you know how many contacts are missing from your Windows Live account?
Reply to this
October 18, 2011
Daniel Tan wrote:
Hi Julie,
No Idea and I am not able to find out, I have through intensive research concluded
that perhaps my outlook contacts are corrupted somehow, so I have copied the
contats to CSV and loaded into Live and started from there, it works fine now.
However, I have another problem, it does sync the job title? I have everyone's ID
No stored under that field and live doesnt seem to sync that, going to faint.....
Regards
Daniel Tan
[email protected]
Reply to this
October 18, 2011
ProfJulie wrote:
In Outlook, you can click on the Contacts database, select properties, then
select show number of items to get a count of items in each Contacts folder
(your windows live folder & your personal folder).
The Windows Live account displays a Job Title field that does not sync to
windows phone or to Outlook; but Outlook includes a "Title" field that does
not display in your Windows Live account, but syncs to Windows Live
(although it is not displayed) and, in turn, to Windows Phone. So, anything
that you input into the Windows Live Job Title fields doesn't sync anywhere;
but anything you sync to Oultook's Title field syncs to Windows Live (you
cannot edit or view it there) and to the Windows Phone.
Reply to this
October 18, 2011
Daniel Tan wrote:
Hi Julie,
When copy allcontacts to outlook live account I have no idea how many gets copied over, so
unless I don't how many I have in phone, it is difficult to understand
If title syncs to windows phone eventually, how do we see it on the phone?
Reply to this
November 6, 2011
ProfJulie wrote:
If you copy your contacts from your personal Outlook Contacts folder and then paste it to
the Windows Live Contacts folder as described in my article, you can right click on the
windows live contacts, select properties, then select the radio button next to "show total
number of items" then you'll see a count of the number of records in that folder.
When you copy your contact records form your personal Contacts folder and then paste
to the Windows Live Contacts folder all records should copy over to the Windows Live
Contacts folder except for any contact groups you may nave set up.
As far as I can tell, the Job Title field that is in Outlook does not sync over to the
Windows Live Contacts, and the Job Title field that is Windows Live and on the Windows
Phone does not sync over to Outlook at all.
Reply to this
December 9, 2011
Lisa Dembo wrote:
This was by far the ONLY article that explained in plain English how to make this work. Thank
you!
One last question...how do I get it all to sync? Got it all set up in Outlook 2007....waiting
waiting waiting for it to sync to Windows Live/Hotmail to get to my phone! New HTC Radar
Windows 7.5. Is there a manual sync option?
Reply to this
December 9, 2011
Lisa Dembo wrote:
ProfJulie:
I see there is a manual sync option of F9. I'm pressing it while I'm in Outlook but don't see
any action?
Lisa
Reply to this
December 9, 2011
Lisa Dembo wrote:
sorry for the multiple emails:
Okay, I have copied my contacts, I have copied my calendar - all that looks fine on outlook. I
have made my hotmail account the default on the data files. I have left my actual email that i
use the default on the email tab. I have NOT deleted my address book yet so any future
changes to my contacts will be reflected correctly as I'm waiting for this to work. I have
pressed F9, I have changed my settings for send/receive for my hotmail account to do it every
5 minutes. but when i manually send/receive, I get NOTHING in my hotmail/windows live
contacts or calendar so therefore, I have nothing on my phone. I actually do have contacts on
my phone because of all the misfiring I did before I found your blog but who knows when it
will disappear when my phone realizes there is nothing in my hotmail contact list. Lisa
Reply to this
December 9, 2011
Lisa Dembo wrote:
Julie,
I figired it all out. Well my husband did. He went into my hotmail contacts and calendar and
put test entries in each one and viola, it all synced and synced to my phone.
If you put an addendum to your awesome article above regarding the send/receive or F9
option for manual sync and maybe the info I just passed on that if everything looks spify in
Outlook and you are empty in Hotmail assuming you are starting from scratch in Hotmail like I
was - just put in test entries to make the sync start, that might help other people alot! thanks
again! Lisa
Reply to this
December 11, 2011
ProfJulie wrote:
Glad you got it working. I'll make a note about entering a dummy record in the Windows
Live contacts and/or calendar in case someone has a problem getting the syncing started
between Outlook and Windows Live. Thanks for sharing that tip!
Reply to this
December 10, 2011
Lisa Dembo wrote:
A real question: I did everything above in your post. My hotmail folders moved to the top of
my mail folders. Now when an email comes in to my default account ([email protected]) it
also goes into my inbox for hotmail. How can i stop this from happening?
Reply to this
December 11, 2011
ProfJulie wrote:
The only way that I know of that would get your comcast email also going into your
windows live account would be if you forwarded ;your email to your windows live
account, which you can do if you consciously log into your windows live account and set it
up to do that. Have you done anything like that? Or have you logged into your Comcast
account and set it up to forward to your windows live account?
Reply to this
December 31, 2011
John Newton wrote:
thank you for this posting - i have been struggling with syncing mt new HTC HD7 wp to
outlook so your advise is very welcomed. however i have outlook 2003 and your instructions
look like they are fir outlook 2007? therefore the pictures are nor identical and i cannot
complete every direction. are you able to advise on the steps to follow for outlook 2003?
Thank you so much
John
Reply to this
January 20, 2012
ProfJulie wrote:
I posted some instructions for Outlook 2003 in the comments of this article when
someone else asked for some clarification, and I'll just repost that comment here again:
I checked a friend's computer (I did not install Outlook Connector on this computer
since it isn't mine). On Outlook 2003:
To check the default email account, select Tools > Email Accounts > View or
Change existing email accounts > Next > check to make sure the proper email
account is set as default
It wasn't so straightforward for contacts, but I think this is what you'll do:
Select Tools > Email Accounts > View or change existing directories or address
books > do you see two address books there? (personal and Windows Live address
books) If so, remove the personal address book.
I hope that helps. Let me know if you need more help and I'll go back and look at my
friend's computer again.
Reply to this
December 21, 2012
Alan wrote:
Your info for 2003 has been very helpful, but I have a few questions that I have
not seen answered. First, related to the contacts comment, when I go to the e-mail
accounts per above I see only one address book - Outlook Address Book - Type
MAPI - there is no second one. However, within Outlook 2003 under the folders
section on the left of the screen if I click on the contacts button I see two sets of
contacts - one just labelled contacts and the other is the one for windows live. Both
have the same content. Should I delete the one labeled contacts and now just use
the one for the windows live account? Will that accomplish what you were talking
about here?
The other questions are about the calendar and which I have not seen addressed
here so far. When I click on the calendar button on the left column of Outlook 2003
I get a list of 5 calendars that appear there now. One is my original calendar with
all items in it. The next one is labeled Alan's Calendar in Alan Windows Live (the
Alan Windows Live being the name given to my windows live connection) which has
exactly the same content. Then there is one labelled US Holidays in Alan Windows
Live which has holidays in it. Then there is another one that is labelled Birthday
Calendar in Alan Windows Live which has no content. Finally, there is one labelled
Calendar in Alan Windows Live which contains only fixed items like birthdays,
anniversaries, etc. All 4 of these were generated when I followed the copy calendar
from local calendar instructions in your 2003 info. When the sync occurred between
the windows live link and the phone, everything transferred over (YEAH!!) with
doubles on the birthday anniversary front. So, here are the questions:
1) Where do I make my changes, additions or deletions from my calendar so they
sync - to the Alan's calendar one or to my original calendar?
2) If I delete the last one mentioned (Calendar in Alan Windows Live) would that
then remove the doubles that I got for those items in the sync?
3) Should I also delete the one labelled Birthday Calendar, since it has no content?
If I do #2 & 3, that would leave me with three calendars - the original, the Alan's
in Windows Live, and the US Holidays. If I do 1 - 3 then only the Alan's in Windows
Live and the US Holidays would be left.
So, thanks for seeing if this whole thing makes sense and advising. I want to make
sure I understand it and get it right - before I try to set this up for my wife's
phone!
Reply to this
January 7, 2013
Prof Julie wrote:
The Windows Live contacts are the data that will be synced to your Windows
Live account. You can delete the contacts that are in your old Contacts folder
and make all additions and edits to the contacts in the Windows Live.
The Calendar that syncs to your Windows Live account are the Calendars that
are labeled with the Windows Live name attached to them. The US Holidays
and Birthday Calendars are not very important and you can turn them off if
you don't want to use them by:
logging into your Windows Live account (on your computer,
navigate to your Windows Live account).
In the left panel you should see all the calendars. Click on the
calendar(s) you don't want to use. You'll be taken to another
screen where you can select the "delete calendar" option
Any edits or additions to your calendar should be done in the Windows Live
calendar and not to your old personal calendar.
Reply to this
January 5, 2012
Stella wrote:
I used your instructions for using the Hotmail Outlook Connector. Didn't work. I still cannot get
Outlook 2007 Contacts and Celendar synched to my HTC Trophy.
Reply to this
January 20, 2012
ProfJulie wrote:
I replied to the email you sent me (which was essentially identical to this comment), with
the following response:
If you're looking for help here you need to provide more inofmration than "it didn't
work." Also you'll get better help if you create a thread on the Microsoft WP7 Answers
forum and make sure you provide a more detailed explanation there than "it didn't work."
Reply to this
January 20, 2012
dave wrote:
Is there some reason the Hotmail connector is not build-into my outlook already? Seems like
with all the patches and updates I download every two weeks that this would be obvious to
have already in place so i could just connect my phone to the computer.
Reply to this
January 20, 2012
ProfJulie wrote:
The Outlook Hotmail Connector is an add-in to Outlook. Not everyone who uses Outlook
need it or want it. The only folks that will use it are those who want to sync their data to
their windows live account...Some people who use Outlook may bit even have a windows
live account.
Reply to this
January 22, 2012
dave wrote:
Hmm.. I can see where that reasoning might seem logical, though there are tons of features in
Outlook that 90% of users never use: Business Contact Manager, for example. Anyway, this
site you have is clearly a God-send for me and many other people, as you are filling a gap
that needs filling because it's not baked into the solution. Thank you for your help!
Reply to this
January 24, 2012
ProfJulie wrote:
Well. the Business Contact Manager is another add-in to Outlook so users don't get it
unless they need it.
Reply to this
January 24, 2012
Robert wrote:
Thanks for this site. I have recently purchased a Windows Phone and was on the verge of
returning it before I stumbled onto your information. Before I plunge into the process of
syncing everything I wanted to confirm and overview a few things.
1)Presently, I sync my PC and my laptop emails, contacts, calendar, and tasks by simply
copying my .pst file from PC to laptop. My PC is Win7, Outlook 2007 and the laptop is XP,
Outlook 2003. If I am understanding this right, once I install and use the Connector, my
contacts and calendars will no longer be on the .pst files but the emails and tasks will. Thus, I
would need to continue to sync as I do now for those items and install the connector on both
machines to sync the PC, laptop, Windows live, and phone.
2)I noticed that the Outlook 2007 Connector is only available in 32 bit format. My PC is 64 bit.
Will downloading the 32 bit version present a problem?
3)Assuming the Connector installs and syncs correctly, will it change any settings or formats
from my existing contacts and calendars to the newly created ones, or will the appearance be
just as it is now (it is not easy to remember how to configure certain appearance items in
Outlook).
4)On the advice of the hardware support team, I have previously imported the contact and
calendar information to Win Live using the CSV and ICS formats. If I download and sync using
the Connector, will it recognize what I am doing or will it create duplicates? If so, I am better
off deleting everything and starting over.
5)I'm a bit confused about this manual sync issue that many posters seem to be having,
forcing frequent F9s. If everything works as it should, is any manual syncing required?
Thanks for your time and once again for creating this thread.
Reply to this
January 25, 2012
ProfJulie wrote:
I'll try to answer your question in the order presented:
1) That sounds about right. The Outlook Hotmail Connector can be used to sync multiple
computers to a single windows live account. When you use the Outlook Hotmail
Connector, you'll stop posting Contacts and Appointments to your local PST database and
only post items to the Windows Live account, which uses an OST file (this is so you can
work with the data locally when you are not connected to the internet). Since you are
syncing this data to Windows Live, the data will be synced up to all connected
computers. If you want to maintain tasks & email on all your machines, copying the PST
file should work the way it has worked in the past.
2) I've never used a 64 bit version of Outlook and Office, so I can't speak from first hand
knowledge, but I don't think the 32 bit version of the Outlook Hotmail Connector will
work with the 64 bit version of Outlook. You'll probably need to either
uninstall the 64 bit version of Office 2007 (and Outlook) from your
computer and then install the 32 bit version of Office 2007 before you can
use the Outlook Hotmail Connector. Apparently the installation CD contains
both versions of Office on it and you can specify at time of installation the
version to install on the computer; or
upgrade Office to Office 2010. This option is preferable to the other option
because you will be able to maximize your use of windows phone by doing
so. That is, windows phone is tightly integrated with Office 2010 - you can
sync OneNote 2010 notebooks, Excel 2010, Word 2010, and PowerPoint
2010 directly to your SkyDrive account and then the files can be synced to
your phone via the Office hub. This works very well (it's really quite
amazing) and I upgraded to Office 2010 just so I could enjoy all this great
integration with SkyDrive & Windows Phone.
3) None of your formats will change when you sync to Windows Live via the Outlook
Hotmail Connector. However you will have to re-create any views you may have created
for your Contacts and Appointments since the views are not sharable with the new
Windows Live account in Outlook. It's been a while since I synced multiple computers to
a Windows Live account, so I don't think you'll lose any data, but you might want to
check a few records carefully to make sure all data elements synced from one computer
through Windows Live to another connected computer. Users have complained about
lengthy notes in Contacts and Appointment records that were truncated when they synced
the records to Windows Live, but I've never used the notes feature of either enough for it
to make any impact on my data (I keep all my lengthy notes in OneNote Notebooks)
4) If you've already imported a csv file of your contacts and appointments into your
Windows Live account, then you can skip the part of my blog article that describes how
to copy this data from your personal Outlook account to the newly created Windows Live
account and then you shouldn't have to worry about any duplication in the new Windows
Live database.
5) I don't understand this belief that using the Outlook Hotmail connector requires a
continous manual syncing for it to work. Just be sure you set up the Send/Receive
options for the windows live account so it will sync in regular intervals - even though you
won't be sync any email, you still need to set this option - and things should be fine.
Good luck! If you run into any problems, please let me know.
Reply to this
January 30, 2012
Robert wrote:
Thanks for all your help. I have concentrated primarily on Outlook 2007 and all
appears to be working well, although I have not added that much data at this point.
One thing is annoying but by no means catastrophic. When the connector added
the Windows Live email account to Outlook, it treats the deleted items folder in
Windows Live as the default. I have the settings to clear the deleted items on exit.
It is not deleting the items for my primary email account (AT&T) and I cannot find
any commands or settings where you can change the default folders. The same
thing is happening with the Outbox. Do you know if this can be corrected?
Thanks
Reply to this
January 31, 2012
Prof Julie wrote:
Open up Outlook on your computer, select File > Options > Advanced > place
a checkmark in the box next to "Empty Deleted Items folders when exiting
Outlook" (found under the "Outlook start and exit" heading.
Reply to this
January 31, 2012
Robert wrote:
I have these settings checked, but ever since I added the Windows Live
email account, that is the only account it is deleting from. It does not
delete any items from my deleted items folder under my routine AT&T
email account. I can't find anywhere to specify to delete from multiple
email accounts or to designate one folder as the default.
Reply to this
January 31, 2012
Prof Julie wrote:
When I enable that option on my computer everything in the
delete or trash folders for all of my email accounts get deleted
permanently. It's all or nothing with that option - there isn't an
option to selectively purge only a specific email account's delete
folder.
I don't know why this is not working correctly in your computer.
You might try disabling the option, exit Outlook, the open Outlook
back up and enable the option, exit Outlook and see what happens
Reply to this
February 20, 2012
Mike wrote:
Hi, I got as far as the instruction to "Data Files: Select the Data Files tab > highlight your
Windows Live ID account and set it as Default " and got an error message: "Mail Delivery
Location. The Personal Folders (.pst) you selected does not match the format of your Offline
Folder (.ost). To correct this, select a Personal Folders file that supports Unicode or disable the
use of offline folders. For more information, see Help."
I looked at Settings for the Live Hotmail account but nothing there about Unicode.
I can't believe how flaky/difficult is it to get two MS products to work together.
How can I get my phone calendar to be my default Outlook one? Thanks.
Reply to this
February 22, 2012
Ron wrote:
Hi Julie, thanks for a great article. I am not sure that my issue is covered, but perhaps it is
very simple.
I have WP7.5 and all my contacts on my sim card are now in Windows Live on the phone. I do
not have a Windows Live email account.
I use Office 2010 on the desktop along with Office 365. I have another set of contacts within
Outlook.
I would like to transfer all the phone contacts to Outlook (not worried about duplicates, can
handle them).
Do I need to install Windows Live on my PC and then create a temporary email address and
then use the Outlook Connector to move the contacts from Windows Live to Outlook?
Thanks in advance.
Reply to this
February 24, 2012
Prof Julie wrote:
If you are using Office 365, you can set up Outlook to accommodate your Office 365
contacts, calendar and tasks. Then you can copy the contacts that are in your personal
PST file to your Office 365 contacts and avoid setting up a separate windows live account
just so you can sync those contacts to your phone.
If you want to keep your personal contacts separate from those in your Office 365
account, you can set up the Outlook Hotmail Connector to sync the personal contacts to
your windows live account. If you've already got a windows live account (and you may
have one already and just don't know it - do you log into any of Microsoft's forums or
have you ever used any of Microsoft's other services, like Instant Messenger, or
SkyDrive? Then you've already got a windows live account). There is no reason to
activate any of the email options under a windows live account and so there's no reason
to create a temporary email account. The Windows Live account I use as the primary
account on my phone is one I created 10+ years ago before there was even any kind of
hotmail or live mail to go along with it. That windows live account actually uses my
private mindspring.com email address (which is not a hotmail or live address) as my
username, and I have never activated the email options for that account.
Reply to this
February 29, 2012
Ron wrote:
You are doing a fantastic job helping people with Outlook and Hot Mail. You really are a great
teacher and very patient. I have read most of your post and have a few questions. I have
Outlook 2003 and have synced it to Hotmail using the Outlook connector. My contacts and
email are synced and working nicely. I copied my Outlook calendar from my desktop over to
hotmail and it shows up on the hotmail calendar. The problem is when I sync my Laptop to
Hotmail using Outlook connector only some of the appointments come in. I can't see any
particular data that would cause some events not to show up on the laptop. If I open the
event in Hotmail and change something then the event will appear on the laptop. I can make a
new event on the laptop and it shows in hotmail. I can make a new event in hotmail and it will
show on the laptop. It just won't show all the imported events. I don't want to have to go
through all the events in hotmail and open change and save them to get them to show. I tired
running scanost.exe but apparently the ost used by hotmail is not supported. Any help would
be greatly appreciated. Other and this and a few quirks already mentioned in your blog, this
seems like a good solution.
Reply to this
March 11, 2012
Prof Julie wrote:
I don't really know what to tell you. You might try running the ScanPST utility on your
Personal Outlook file before you copy it over to the Windows Live OST file. Then you
could delete the calendar data in the OST file and copy it over again from your PST
Calendar data. I have seen similar issues happen with Contacts too and, like you, I haven't been able to
find a pattern when this happens.
Luckily it only seems to happen when the data is first converted and doesn't seem to be
a continuous problem moving forward.
Reply to this
March 12, 2012
Ron wrote:
I deleted the calendar and started fresh and this time it all came in. Now I am
trying to change my label names from the default, but they keep changing back to
the default name. I know the connector doesn't support labels nor does hotmail,
but why is it changing my label names to the defaults?
Reply to this
April 25, 2012
Al wrote:
I and my wife are having a problem with outlook 2007 send and receive. At times it will just
hang. On reading about this problem http://answers.microsoftcom/enus/office/forum/office_2007-outlook/outlook-2007-hangs-on-receiving-last-message/625e29105b8a-4798-80bf-fc79ae3d3eec?page=4
it seems that others are having this problem for several years. recent suggestions is to remove
the hotmail connector. Have you had any problems with send and receive hanging and needing
to stop the outlook process to restart outlook?
Thanks
Al
Reply to this
May 18, 2012
Prof Julie wrote:
Sometimes, I'll get errors when I'm syncing windows live via Outlook....In every case the
problem has cleared up on its own without my having done anything. Sometimes I'll
close Outlook and then reopen it and that will clear it up. I have never deleted the
Outlook Hotmail Connector.
Reply to this
May 17, 2012
David Bostock wrote:
Well this is wonderful. I can now see calendar and contact info on both my home computer
and smart phone using Windows Live. As with many other comments I've read here I would
prefer a Sync command directly between Outlook and my smart phone. Hopefully this will
come later. In the meantime, how can I get "Outlook Today" to display information from my
Windows Live calendar rather than from my Outlook Personal Folders calendar?? I've used this
feature for may years and really miss the functionality now.
Reply to this
May 17, 2012
Prof Julie wrote:
If you use Outlook 2010 all you need to do is open up Outlook on your computer, select
Tools > Options > Other tab > Advanced Options button > make sure the first item,
"Startup in this folder" is set to Outlook Today, then select the Browse button (to the
right). Select the folder that includes all your Windows Live account folders.
Now when you open up Outlook, you should see the Windows Live data in your Outlook
Today screen.
Reply to this
May 17, 2012
David Bostockd wrote:
Thanks Prof Julie. I'm using Outlook 2007 but I was able to use the above
procedure. I'll know if it has worked after I've made some additions to my
calendar, preferably from my phone.
Reply to this
May 22, 2012
Elias wrote:
It works but does not copy outlook categories! All the events in web version of calendar are
"one-colored". That's the problem
Reply to this
May 22, 2012
Prof Julie wrote:
The Outlook Connector syncs the categories field to Windows Live, but Windows Live
doesn't use them and they can't be modified there and they aren't synced to Windows
Phone. There isn't even a category field on Windows Phone. Even if categories synced to windows phone, you'd still see all your events in the
calendar as one-colored because the phone uses color to differentiate between sync
sources and not individual calendar items. So if you set up multiple email+accounts on
the phone, you can set a color for each account from which the data is synced. If you
sync to a work Exchange server you can set blue for those calendar items; and if you
sync to a google personal personal calendar, you can set red for those calendar items; if
you sync your wife's calendar, you can set green for those calendar items and so forth.
I miss categories too, but long before I got a windows phone I had simplified the
categories I used and this made it easier for me when I moved to windows phone. The
only place I really need categories now-a-days is with my tasks, and I am able to sync
categories with my tasks to my windows phone via Remember the Milk and Milk Sync. Nonetheless I am sure your experience and use of categories is probably different than
mine.
Reply to this
July 12, 2012
charles yeomans wrote:
I have tried everything (deinstalling, cleaning registers, changing live account to use Hotmail
login), I still cannot get the dialogue box for a new account for Windows Live Hotmail Settings.
I have looked everywhere, and it still cannot use it.
I have a new Nokia 900 so this is totally frustrating.
I have Compag CQ60 laptop with windows 7 and office 2007
This is making my phone useless as I cannot link my outlook to my phone.
How the hell can MS do this stuff
Charles
Reply to this
July 13, 2012
Kaj wrote:
Did you see this?
http://office.microsoftcom/en-us/outlook-help/microsoft-office-outlook-hotmail-connectoroverview-HA010222518.aspx.
Looks like MS wants to force users into the cloud and Office365.
The iphone sync directly to Outlook, that´s why I decided to drop the WinPhone OS.
Reply to this
July 13, 2012
Kevin wrote:
How do you sync Hotmail with Outlook so that it does not have its own folder in Outlook? I
installed the connector but it gives Hotmail a separate folder of its own.
Thanks!
Kevin
Reply to this
October 10, 2012
Prof Julie wrote:
That's how it works. The new folder is updated with your Hotmail account and the old
folder is not updated or synced to your Hotmail account....you should add or modify any
of the data in the old folder or else it won't sync to Hotmail. I still use my old folder for
items that I only want to store locally on my computer only.
Reply to this
August 15, 2012
Paul wrote:
I have taken delivery of my Nokia Lumia 610 today and have installed Outlook Hotmail
Connector on my PC (Outlook 2003). Everything looks OK - the new Windows Live Hotmail
calendar and contacts are showing listed under the existing ones but when I try to copy to
them I get an error message saying that it cannot find them. If I click directly on the hotmail
folders it states "Microsoft Office Outlook could not access the specified folder location". I'm
hoping that this is something simple which I need to fix but after many years of successful
synching my previous Nokia (Symbian) phones by cable the fact that I now have a Windows
phone and can't do it is becoming very frustrating. I hope you might be able to help me with
this.
Reply to this
August 20, 2012
Paul wrote:
Further to my last post I am pleased top say I have at last got the thing to work. The problem
seemed to be my failure to set the hotmail account as default. I still think it was a lot easier
performing a manual sync by cable.
Reply to this
October 10, 2012
Prof Julie wrote:
Glad to hear to figured out the problem and now are able to sync your data. Now that
you've got it up and running you'll see how convenient and easy it really is....so much
better than having to plug your phone into your computer and manually sync it. Reply to this
February 14, 2013
Pico wrote:
Hi Prof Julie,
Thank you for this guide, I had successfully been using this setup above on Outlook 2010, I
had to move down to 2007 and here is what happened. When data file is set to the live
account. All my emails pass through the live inbox for incoming and sent items when i send
them out not my main pop outlook account.
am I missing something?
Reply to this
March 7, 2013
Prof Julie wrote:
I've experienced some quirckiness when sending emails from my GMail
account...sometimes the emails actually get sent from my windows live account.
I've spent some time playing around with this and this is what I've discovered.....to make
sure an email gets sent from the correct email account, I move my cursor to the correct
folder in the left folder panel. Then the email gets sent from the right account. I've
found that changing the "from" option when composing an email does not ensure that
the email actually gets sent from that account.
Reply to this
March 5, 2013
John wrote:
Hi...Hope this is still active! I followed your instructions, however using Outlook 2013, there is
no way to "cut/past" the contact/calendar info from the default folders into the ""Hotmail"
ones; the system will not allow it. I CAN copy the entire folder, but them I have an additional
one sitting there...and I don't know if that even works?
Also, when I setup another "Hotmail" account, it uses my existing .outlook email address, and
thus sends email to my POP .outlook account AND my "Hotmail" sync account. I set the POP
account as the default, but all email activity still goes through the Hotmail and therefore I have
duplicates just sitting in there. What am I doing wrong, or is this just the way it works?
I also use "folders" in my default account, so I want my POP to be the default email service.
geez....I hope this all makes sense to you.
(I am so frustrated with MS and this issue...but that is for another discussion)
Also, is there any additional, updated information related solely to Outlook 2013 and Windows
Phone 8?
Thanks a bunch!
Reply to this
March 7, 2013
Prof Julie wrote:
I've only recently upgraded from Office 2010 to Office 2013, so I'm still feeling my way
around. I haven't had any problems setting up all my accounts in Outlook 2013 - the
Account Settings screen looks almost identical to that of Office 2010, so I think the
information I wrote in this blog article should still apply. The only problem I've seen so
far is that the categories I assigned to my Contacts did not all sync properly to Office
2013.
Reply to this
March 7, 2013
mike wrote:
I used the Office 365 beta for months and they didn't do a very good job with
categories in Outlook 2013. I ended up having to recreate each category and add
one to every contact.
Microsoft seems to place a low emphasis on categories and I don't understand why.
I sort that way because I can't always remember the electrician I used 5 years ago
and I can minimize the entire contact list to a smaller number and locate things
more quickly.
Reply to this
March 8, 2013
Prof Julie wrote:
Tell me about it! The categories in Outlook 2013 are a complete mess! I'm
syncing to two separate Microsoft accounts and had to spend hours dinking
around with the categories for both the accounts and that was just for
contacts! I haven't had time yet to look at my calendars & tasks!
I also had to hunt down a bunch of missing contacts that were stored in my
online account, but for some mysterious reason they would not sync to my
computer! I wound up having to delete the contacts and create new
(identical) contacts! What a waste of time!
Reply to this
March 8, 2013
Ron wrote:
That's scary. I just bought 2013 and a Win 8 phone HTC8x. I'm awaiting delivery. I got 2013
because I read it synced tasks. But I don't want to screw up all my categories. I'm hesitant to
install 2013.
Reply to this
August 21, 2013
BruceB wrote:
I made all the changes you suggested in your "Using the Outlook Hotmail Connector" but now
all my "Tasks" are gone. I cannot find them in any of my accounts. Where can I find them?
Reply to this
August 21, 2013
Prof Julie wrote:
The Outlook Hotmail Connector does not sync tasks. If you had tasks in Outlook on your
computer, they will remain there. If you have tasks on your phone they will sync to your
online Microsoft account. The Outlook Hotmail Connector doesn't do anything with tasks.
Reply to this
August 21, 2013
BruceB wrote:
My tasks were stored on my computer but I cannot find them now. Are tasks
stored in a pst file?
Reply to this
August 21, 2013
BruceB wrote:
On my laptop with Outlook 2007, I have looked through all my pst files by "file,
open, open data file, and selecting each pst data file. I cannot find my Tasks
anywhere. I think they disappeared when I changed the default data file to my
hotmail account file as your instruction suggested.
Your help would be appreciated.
Reply to this
August 21, 2013
Prof Julie wrote:
Changing your default data file does not do anything with the personal files
and folders that were your default data file before you changed it. Unless you
deleted something or unless your closed the personal data file, your tasks
should still be where they've always been in outlook....in your personal folders.
Reply to this
August 21, 2013
BruceB wrote:
I retrieved a backup file with an older Outlook.pst file and that had my
task list. I don't know how I lost it in this process since the only thing I
deleted was a couple of empty address books. Thanks for your
Connector intruction anyway which has cleaned up my Outlook Folders
and may have stopped my "Sync Issues".
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from my pocket: Using the Outlook Hotmail Connector

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