SideStix Product Manual

www.sidestix.com
SideStix Product Manual www.aidacare.com.au SIDESTIX PRODUCT MANUAL 2014 Table of Contents Introduction .......................................................................................................... 3 SideStix Product Benefits ...................................................................................... 4 Outdoor Attachments ........................................................................................... 5 Articulating/Rotating Foot Assembly .................................................................... 6 Standard Tip Adapter and Tip ............................................................................... 7 Accessories ............................................................................................................ 8 SideStix Parts ......................................................................................................... 9 Assembly and Fitting Instructions ....................................................................... 10 Cuff Resizing and Styles ....................................................................................... 11 Order Processing ................................................................................................. 12 Sales Order Form ................................................................................................ 13 Warranty ............................................................................................................ 14
Testimonials ....................................................................................................... 15 Specifications and Contact Information ............................................................. 16 2 | P a g e
SIDESTIX PRODUCT MANUAL 2014 Introduction SideStix are the world’s first modular forearm crutches designed by an Occupational Therapist and Structural Technologist to reduce secondary injuries associated with long term crutch walking. The unique ergonomic angles, variety of attachments and high quality of materials
place SideStix Forearm Crutches in a product category by themselves. SideStix Forearm Crutches comes in two models. The Discovery Pro which retails for $697.00 and the Boundless Pro which retails for $897.00. The Boundless Pro features a revolutionary damper shock system which reduces fatigue and damage to joints. SideStix also has an assortment of outdoor attachments available, providing crutch users the opportunity to access a variety of terrain previously inaccessible. Ability to access the outdoors combined with the increased comfort, safety, and reduction of secondary injuries helps improve the activity level of long-­‐term crutch users. This has a positive impact on their lives and health. SideStix crutches are used by individuals with a variety of mobility challenges including amputees, individuals with neurological disorders, people with aging and degenerative disorders, post/pre op patients, spinal cord injuries and more. Sometimes SideStix crutches are used along with other mobility devices or with prosthetics. SideStix crutches are becoming recognized as a superior ambulatory aid that enables mobility challenged individuals to enjoy a healthy and active life, previously unattainable using standard crutches. SideStix crutches are manufactured in Canada with the highest quality manufacturing available
and customized to each end-­‐user. Thus, the price point for a set of SideStix crutches is higher than standard crutches. However, in the long term, they are more cost effective as it is a onetime purchase and each set comes with a limited lifetime warranty. Additionally, there is a
100% thirty day money back guarantee, so people may try them risk free. 3 | P a g e
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SIDESTIX PRODUCT MANUAL 2014 SideStix Standard Tip and Tip Adapter
The Fetterman Tornado Tip comes standard with the purchase of all crutch models. Manufactured by Thomas Fetterman, the Tornado Tip provides articulation and grips a variety of surfaces. The Tornado Tip provides stability, has a shock resistant gel center and is extremely durable. $30 The Tip Adapter
Machined from high quality aluminum and is anodized black. It accepts third party tips that are compatible with a 7/8″₺ tube diameter. It allows for varying height adjustment and is available in two sizes: 2 ½” Product Number: 05012 5” Product Number: 0 05013 Fetterman Tornado Tips
The Fetterman Tornado Tips last on average 3x longer than any competitors and provide articulation even on very steep terrain. Standard on every crutch. Comes stand with each model type Product Number: 05011 $30 7 | P a g e
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SIDESTIX PRODUCT MANUAL 2014 Assembly Instructions Step One -­‐ Grip Adjustment: >Loosen the clamp securing the grip, using the allen key. > Rotate the grip until it is comfortable for the wrist. > Retighten the clamp to 5Nm or snug plus ¼ turn. >NOTE: The wrist should be in a relaxed position, while holding the grip. Step Two -­‐ Assembly: >Insert forearm assembly fully into the lower tube. >Tighten the clamp with the allen key. >Tighten to 9Nm or ‘snug plus ¼ turn.’ Step Three -­‐ Height Adjustment: >Loosen the clamp securing the tip adapter and slide the tip adapter. >In or out to achieve a comfortable height. >NOTE: Maximum tip extension is to the last line on the tip adapter. Minimum 1 inch (2.5 cm.) embedment is required. For instructional videos, please visit the SideStix website at www.sidestix> FAQ> Maintenance. 10 | P a g e
SIDESTIX PRODUCT MANUAL 2014 Cuff Resizing Instructions The SideStix Cuff is made of Zytel and be heated and molded to accommodate various sizes. Please copy and paste the below link into your web browser to watch a short instructional video on how to do this. http://www.youtube.com/watch?v=NesG34tFHx4&list=UUJoDET4D3Ng5nKCSpXSjJAw&index=10&featu
re=plpp_video Additionally, follow the instructions below: 1) Remove completely from forearm. Unscrew from side using the provided hex key. 2) Remove leather pad. 3) Place the cuff on cookie sheet in a 350 degree oven for 10 minutes. Be careful when removing from oven as the cuff will be hot. 4) Once cool enough to handle, bend the cuff to widen it to a larger size. 5) The Velcro may need to be repositioned before the cuff is completely cool. 6) Return the cuff to the tube, line up screw and screw it back into place. Do not over tighten. 11 | P a g e
SIDESTIX PRODUCT MANUAL 2014 Order Processing One of the many benefits of SideStix crutches is that each set is customized to an individual’s unique size and mobility challenge. Information must be provided from the customer to build them their own, custom made crutches. This includes the following: §
Cuff Opening type: Front, Side or ¾
§
Height
§
Weight
§
Two measurement (A & B) as per chart>
§
Gender
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Mobility Challenge
§
Model type, Boundless Pro
or Discovery Pro (No Shock)
______________________________________________________________________ •
Orders can be placed as follows: 1 Email sales order form to [email protected] 2. Call 1300 133 120 to speak to an Aidacare customer service representative. If you require a quote this can be done on request. 12 | P a g e
SIDESTIX PRODUCT MANUAL 2014 Name: Address: State: Phone: PURCHASER INFORMATION Prescriber/Sales Staff: Date: City: P.C.: Country: Email: City: State: P.C. Country: PO Number: Alternative Shipping Name Street Phone: Mobility Challenge:
Customer: AGE SEX SIZING AND MEASUREMENTS REQUIRED WEIGHT HEIGHT (A) Elbow To Palm Crease Closest To Finger (B) Palm Crease Closest to Fingers To Ground #: ITEM 04008 100.00 Snowshoe Assembly (Pair – includes spindle) 01050 199.00 Sandshoe Assembly (Pair – includes spindle) 01051 149.00 Snowshoe / Sandshoe Spindle (Pair) 01052 Snowshoe Deck (Pair) – spindle required 01053 Sandshoe Deck (Pair) – spindle required 01054 80.00 Fetterman Tornado Tips (Pair) 05011 30.00 Tip Adapter – 5” adjustment (Pair) 05013 60.00 SideStix Articulating & Rotating Foot Assembly (Pair) 01060 Standard Tips (Pair) 01063 39.00 Hiking/Ice Tips with Carbide Cleats (Pair) 01062 59.00 Tip Sole Puck (Standard Tip Sole Replacements – Pair) 01064 10.00 Ergon Biokork Grips (Pair) small
02017 39.00 Ergon Biokork Grips (Pair) large 02016 39.00 SideStix Neoprene Grip Cover (Pair) small 02023 39.00 SideStix Neoprene Grip Cover (Pair) large 02018 39.00 Cuffs (Pair) – side cuff opening, Small #01085 Medium #01084 Large #01083 60.00 Cuffs (Pair) – front cuff opening Small #01082 Medium #01081 Large #01080 60.00 01086 60.00 02002 29.00 Cuffs (Pair) – 3/4 cuff opening Leather Cuff Pads (Pair) TOTAL Front ☐
3/4 ☐ Product # MSRP Boundless PRO Cuff: Side ☐ (Carbon Fibre) Discovery PRO (Carbon Fibre) Cuff: Side ☐
Extra Carbon Fibre Tubes (Pair) 20” Front A:___________inches B:__________inches ☐ 01010 897.00 3/4 ☐
01015 697.00 69.00 Total 130.00 150.00 Email to [email protected]
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SIDESTIX PRODUCT MANUAL 2014 Warranty 30 Day Satisfaction Guarantee We want you to be completely satisfied with your SideStix forearm crutches & accessories. We encourage you to use them as often as possible and to contact us with any questions and concerns. Certain SideStix models incorporate a damping shock absorber, and articulating feet attachments, and because of this, it may take a short while for you to get familiar with them. If, within 30 days, you are not happy with the SideStix and they are in good – resalable condition, please pack the SideStix and any accessories into the original shipping box, and return with proof of purchase documentation to: Aidacare Pty Ltd 4 Noonan Rd Ingleburn, NSW 2565 Upon receipt of the SideStix & accessories in good resaleable condition, we will issue a refund minus the original shipping, handling or set-­‐up costs. Limited Lifetime Warranty SideStix forearm crutches and attachments are warranted to the original registered owner, by SideStix Ventures Inc. to be free from defects in materials and workmanship that affect performance under normal use and maintenance, as described below: •
Ergon grips, Fetterman tips and SideStix soles are warranted against manufacturing defects for a period of one (1) year; however wear is not warrantable, due to the wide range of usage variables, outside the control of the manufacturer. •
Shock Assemblies and Articulating Rotating Feet are warranted for a period of two (2) years. However, this warranty applies only if maintenance is carried out as specified in the maintenance manual. The shock absorber assembly and articulating feet attachments contain moving parts and therefore regular maintenance is essential to their correct operation. •
The Forearm, Main Tube and Cuff are covered by a limited lifetime warranty against manufacturer defects which applies only to regular use as an ambulatory aid and only for the original owner. As its only responsibility, and your only remedy, SideStix Ventures Inc. will furnish a replacement part, without charge for the part only, to replace any part that is found to be defective due to workmanship or materials under normal use and maintenance
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SIDESTIX PRODUCT MANUAL 2014 To read more testimonials, visit the SideStix website at www.SideStix.com>Products>Testomonials 15 | P a g e
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