company profile - Wayne Pollock Exclusive Luxury

Exclusively
Yours
Wayne Pollock Exclusive Luxury
partners with the most exclusive brands
on the planet, so you won’t get our
world class service anywhere else.
Driven by a passion for discovering the world’s secrets,
Wayne Pollock and his team of consultants have travelled
the globe and amassed over 200 years of experience in
creating holidays which are special in every detail.
Uniquely, all members of the team have flown in private
jets and visited an unrivalled number of the planet’s most
exotic locations and seven star attractions.
Whether its exquisitely considered holidays,
private jets, private islands, property, yachts,
luxury cruises, train journeys, global sports events
or cultural expeditions, the team at Wayne Pollock
Exclusive Luxury have the expertise, experience
and connections to deliver it in meticulous detail
to seven star standards.
The excellence of our service and the calibre of
our people is evidenced by the awards which the
industry has repeatedly given us.
No.1 Travel Consultancy in the UK for ITC Classics 2011 - 2015
No.1 Travel Consultancy in Ireland & Scotland for ITC Classics 2000 - 2015
No.1 Travel Consultancy in Ireland & Scotland for Carrier UK 2002 - 2015
No.1 Travel Consultancy in Ireland & Scotland for Belmond 2011 - 2015
No.1 Travel Consultancy in Ireland & Scotland for Abercrombie & Kent 2015
Oetker Collection - Top 10 in the World 2015
Abercrombie & Kent’s only Connoisseur Member in Ireland & Scotland
Belmond’s only Bellini Club Member in Ireland & Scotland
Le Bristol’s only Preferred Partner in Ireland & Scotland
Four Seasons only Preferred Partner in Ireland & Scotland
“ I am delighted to endorse the longstanding
partnership that Belmond and WPEL
have shared now for over 15 years. We have
seen what started out as a relatively small
consultancy all those years ago, flourish into
one of the industry leaders in luxury travel.
This is reinforced by their inclusion in our
elite Bellini Club which offers exclusive
access to our key personnel as well as many
added values for their esteemed clients. Not only do we know Wayne well but we
have a very strong relationship with all of
the team who each take time to go the extra
mile and ensure that their clients - our
guests, have a wonderful stay. They are all
very knowledgeable about our collection and
many have had first hand experience of our
properties so are well versed. Long may that
continue! We look forward to assisting the
WPEL team curate wonderful experiences
for their clients.”
Andrea Filippi
Executive Director, Worldwide Sales
BELMOND (UK) LIMITED
“ ITC Luxury Travel has enjoyed a long and
highly productive business partnership
with Wayne Pollock Exclusive Luxury a relationship that has endured for over 20
years and goes from strength to strength.
As a consequence, they hold the accolade
of top travel partner in the UK for ITC,
for the tenth year in succession.
As one of our most valued business
partners, we regard WPEL as an extension
of our own business and we work hand in
hand with their exceptional team to ensure
a level of personal, bespoke service that we
believe is unequalled in luxury travel. Their combination of expertise,
professionalism and comprehensive
understanding of customer care makes
them the ‘go to’ specialist for personal
luxury travel worldwide.”
Jennifer Atkinson
CEO
ITC
“ Throughout my career in luxury
hospitality, I have worked alongside Wayne
and his knowledgeable team, who have
always been most professional and a delight
to collaborate with.
They are passionate about travel,
and delivering exceptional service levels
to their clients. Their in-depth experience
of the destinations they promote is
commendable and leads to the creation
of incredible memories and unforgettable
journeys for those that reserve their trips
through WPEL.”
Christina J. Deeny
Group Head of Global Sales
AMAN
“ Wayne Pollock Exclusive Luxury has
consistently been Carrier’s number
one travel consultancy in Ireland in
a partnership stretching back over
20 years. Wayne and his team are
passionate about travel and offer an
outstanding and highly personalised
service to their clients. I know that each member of the team
has travelled extensively, gaining a
unique and intimate knowledge of luxury
destinations. It is rare to come across
a business that can demonstrate such
personality, professionalism and first
hand travel experience. This, together
with their eagle eye for detail, makes
them a pleasure for the Carrier team to
deal with and I have no doubt their many
customers feel exactly the same way.”
Steve Kimber,
Managing Director,
CARRIER
Wayne Pollock, CEO
Spontaneous. In one word that is Wayne Pollock.
5pm, Christmas Eve, Wayne would think
nothing of jumping in the wagon and driving to
some good skiing. Considering Wayne’s property
is right by the sea on the wild north coast of
Ireland and the nearest decent skiing is a good
thousand miles away, this gives you a flavour of
the sort of momentum this man drives his life
with. The sort of passion for life that made him
run the North Pole Marathon, 90° North…the
Arctic, at the top of the world.
It is this drive and enthusiasm that has led
Wayne all around the world experiencing the
finest our planet has to offer. Wayne and his team
have not only been to the ends of the earth, they
have found out how to wring every last drop of
‘joie de vivre’ while there.
One of Wayne’s many dreams was to create a
team of professionals who could blow your mind
with ‘real travel’, no matter how well travelled
you already considered yourself… the ‘art of travel’.
Wayne’s clients can revel in the fact that like
them, he is a man who achieves his dreams.
THE
TEAM
Phuket,
Thailand
What is the finest
hotel in the world ?
“Amanpuri in Phuket, Thailand”
Annette Ludlow
No. of years
experience
as a Travel
Consultant
The finest things in life. Where they are and
how they should be enjoyed. That’s my passion.
Food can be wonderful, but squeezed into the
River Café, Brooklyn at dusk, watching the
lights coming up over Manhattan Island creating
that iconic skyline, well, I can tell you that’s not
dining, that’s drama.
Enjoy walking? Drop into British Colombia’s
remotest valleys by helicopter and feast on the
best smoked salmon and the finest champagne as
your picnic, with the most amazing backdrop…
this is the postcard!
32
When I inspect luxury resorts, the benchmark
is so high that it takes very little for a new venue
to let itself down. That is perhaps one of the very
few drawbacks of this amazing world we travel
consultants share with you, that we have to be
so discerning.
When we sit to discuss your travel plans, I’ll be
working to peer inside your head, assessing what
it will take for you to find your ultimate luxury
itinerary. I’ll know where your finest holiday
is and I’ll know the details needed to stitch it
together into your finest memories.
The ultimate private jet
travel experience
Fregate Private Island,
Seychelles
Le Bristol,
Paris
Al Maha Desert Resort,
Dubai
PERSONAL TRAVEL PROFILE
Annette Ludlow
Caribbean
St Barths: Eden Rock is definitely in my Top 10!
St Maarten, Bahamas, Bermuda, Anguilla, Barbados,
Turks & Caicos: Highlights: From the seclusion of Amanyara
to the barefoot chic of Parrot Cay.
USA & Canada
New York. I love New York! A recent highlight is
discovering Bemelman’s Bar at the Carlyle. Scottsdale:
Highlight: A sunrise champagne breakfast in a hot air balloon.
Miami, Toronto, including Niagra Falls, Calgary, Lake
Louise & Banff. British Colombia: Heli Hiking here is
in my top 3. We hiked, picnicked on smoked salmon and
champagne and got picked up again by helicopter. What
an adrenaline rush! Mexico: Mexico City, the Colonial
city of Merida, haciendas on the Yucatan Peninsula and
Playa del Carmen, seeing the candlelit haciendas by night
is truly magical.
Africa and Indian Ocean:
Morocco, Tanzania: Singita safari, Madikwe,
Cape Town & winelands, Rovos Rail from Pretoria
to Johannesburg. Mauritius. Seychelles: Highlights:
Fregate Private Island with its private beaches is the place
that dreams are made of! Banyan Tree Seychelles is my
favourite spa. Hillside pavilions amongst lush vegetation
in a backdrop of granite mountains, billowing white
curtains and skilled therapists.
Middle East
Dubai: Al Maha Desert Resort, a luxury Bedouin
style tented camp. Private plunge pools and a choice
of activities; falconry at sunrise, camel trekking and a
dune safari, to name a few. You simply can’t go to Dubai
without having a cocktail in the Skyview Bar at the Burj
Al Arab, this hotel never fails to impress. Oman: the real
Arabian nights and not too touristy.
Far East
Malaysia: Penang, KL and Borneo: jungle trekking in
Kinabalu. Thailand: Bangkok, Koh Samui and Phuket
with the stunning Amanpuri Hotel, pure perfection.
What is the best holiday
destination in the world?
“Overall, Italy, whether it be the new Aman in
Venice or one of the Belmond luxury properties
in Sicily or the Amalfi Coast. Spectacular scenery,
great service, great food and a relaxed way of life.”
Europe
Paris, Barcelona, Amsterdam, Lisbon, Venice: I know
everyone does it but it has to be a Bellini at Harry’s Bar!
Athens, Rome, Sicily: Grand Hotel Timeo and the Villa
Sant’Andrea in Taormina. Dinner on the balcony of
the Timeo with the backdrop of Mount Etna is a must.
Lake Garda, Lake Como, Amalfi Coast, Portofino:
the Splendido is a real joy. Highlights: Orient Express from
London to Venice. This was a real treat: grand, opulent and
very special. Provence, Cannes, Cap Ferrat, St Tropez,
Monaco: the Metropole is a firm favourite with its
lovely pool designed by Karl Lagerfeld. Majorca: A
very under-rated destination full of wonderful surprises.
From cosmopolitan Palma to the luxury of La Residencia
in Deia, I can also recommend a walking trip in the
Tramuntana Mountains. Tenerife, Crete, Cyprus, Corfu,
Santorini, Turkey, Malta, Croatia, Algarve, Lisbon
Coast, Madeira, Royal Scotsman Train.
Ski & Cruise
Courchevel, Meribel, Megeve, Zermatt, Verbier,
all luxury private chalets (including Sir Richard Branson’s
home, the Lodge at Verbier). I have cruised with Crystal,
(the Serenity and the Symphony) and hosted lunch on
Regent, Silversea, Seabourn and Le Boreal.
Where is the best place for someone
in need of a total ‘flop & drop’?
“Fregate Island Private, Seychelles. Helicopter
to this secluded paradise of just 16 private villas,
each with its own pool, beach buggy and personal
butler. Dine as and when you like, perhaps choose
one of the seven beaches for a luxury picnic, the
white sands reserved just for you!”
Ravello,
Amalfi Coast
What is the finest
hotel in the world ?
“Holding a special place in my
heart is the Belmond Caruso hotel
in the hilltop village of Ravello
on the Amalfi Coast. The perfect
combination of beauty, impeccable
service and one of the most
breathtaking views in the world.”
Fiona Kilgore
Travel is my passion and each place has its
own magical appeal. I continue to enjoy the
experiences and knowledge I have gained over
the last 30 years having seen a wide variety of
destinations both on personal and work trips.
I have been fortunate enough to have stayed
in some of the finest hotels in the world and I
enjoy nothing more than sharing my personal
experience and knowledge with my clients.
My passion lies in creating luxury, as well as
memorable holidays whether it is a tailor-made
itinerary around the Far East or a fly drive
in New Zealand amongst a wide range of
enchanting bespoke options.
No. of years
experience
as a Travel
Consultant
32
I first caught the travel bug as a child cruising
with my parents, albeit not at the level of luxury
on offer today.
I have quite a few memorable experiences which
include, a hot air balloon into the Masa Mari
where a full English Breakfast was perfectly laid
out down to the tiniest detail, even a little jar of
Marmite. Here, deep in ‘big game’ country this
looks so absurd but yet so right. The image burnt
deep into my mind and will remain for ever more.
Travel does that, it leaves its mark on you and
I know that I can utilise my own experience to
make your dream travel experience come true.
Huvafen Fushi,
Maldives
Sugar Beach, Viceroy
St Lucia
Four Seasons Nevis,
West Indies
Four Seasons, Golden
Triangle, Chiang Rai,
Thailand
PERSONAL TRAVEL PROFILE
Fiona Kilgore
Europe
Mallorca: St Regis Mardavall, Belmond La Residencia,
Son Net. Tenerife: Ritz Carlton Abama, Bahia del Duque.
Italy: Belmond Caruso, Le Sirenuse, Palazzo Avino,
Capri Palace. France: Le Meurice, Le Bristol, Lancaster,
Grand du Palais Royal. Monaco: Metropole, De Paris,
Hermitage. Portugal: Sheraton Algarve, Vila Vita
Parc. Ireland: K Club, Dylan. London: The Berkeley.
Highlights: The spectacular panoramas are breathtaking. From
the terrace of the Caruso restaurant in Ravello overlooking the bay
of Naples, to the sun drenched beaches of the French Riviera and of
course, the chic cafe culture on the streets of Paris.
The best holiday destination in the world?
“India left an indelible mark in my memories. An
extraordinary destination owing to its incredibly
diverse landscape, climate and vegetation.”
Africa
Highlights: Nothing beats the safari experience. The spectaular
sight of a crossing of wildebeest, then dining under a canopy
of trees with the silver cutlery and white linen gleaming in the
moonlight. Showering under the stars surrounded by animal
calls is unforgettable. Morocco: Amanjena, La Mamounia.
Kenya: Lolida House, Chui Lodge, Kiangazi House,
Governors Main Camp, Little Governors, Governors II
Moran, Kichwa Tembo, Olonana Private Camp, Mara
Bushtops, Kinondo Kwetu, Alfarjiri Villas, Msambweni
House, Funzi Keys. Egypt: Mena House Oberoi.
Indian Ocean & Arabia
Mauritius: The One&Only Saint Geran, The Oberoi,
The Residence, Le Touessrok, Constance Le Prince
Maurice. Maldives: Huvafen Fushi, Niyama. Dubai:
The One&Only Royal Mirage, Madinat Al Qsar, Mina A
’Salam, Dar Al Masyaf, Atlantis the Palm, Burj Al Arab,
The Address Downtown, Armani. Abu Dhabi: Viceroy,
St Regis Saadiyat Island Resort. Highlights: For the ultimate
in exclusive hideaways and deserted beaches, choose the Maldives.
I dived with the underwater sealife of turtles, sharks, dolphins,
whales, stingrays, moray eels and manta rays. I also had my first
ever underwater spa treatment, truly amazing.
Caribbean
Barbados: Sandy Lane, Coral Reef Club, Colony Club,
Fairmont Royal Pavillion, Cobblers Cove, The Sandpiper.
Antigua: Blue Waters. St Lucia: Sugar Beach Viceroy,
Jade Mountain, The Body Holiday, Ladera. Jamaica:
Jamaica Inn, Half Moon, Roundhill hotel & villas.
Anguilla: Cap Juluca, CuisinArt, Mallhiouhana. Nevis:
Four Seasons, Montpelier Plantation, Nisbet Plantation.
St Kitts: Otley’s Plantation Inn. Grand Cayman: The
Ritz Carlton. Highlights: The adrenaline rush of zip wiring
through the rainforest!
India
Mumbai: The Oberai. Jaipur: Oberoi Rajvilas. Shimla:
The Oberoi Wildflower Hall. New Delhi: The Oberoi.
USA
New York: Four Seasons, Gansevoort Hotel.
Los Angeles: Beverly Wilshire. Santa Monica: Shutters
on the Beach. Newport: Pelican Hill. Las Vegas:
Mandarin Orient, Wynn Encore, Bellagio.
My top three highlights!
“Hot air ballooning over Jaipur, India. Bathing,
washing and feeding elephants in Thailand. The
view from the 124th floor of the Burj Kalifa, Dubai.”
Asia
Malaysia: Tanjong Jara Resort, Pangkor Laut
Resort, Ritz Carlton KL. Thailand: Peninsula Bangkok,
Banyan Tree Bangkok, Four Seasons Chiang Mai, Como
Phuket. Highlights: Mae Klong railway market where shop
keepers interrupt their daily business, pull down their canopies
and drag their goods inside as the trains go by - I had to stand
against their shop front, breathing in! My elephant mahout private
training was an unforgettable hands-on experience: bathing,
washing and feeding the elephants. How many people get to do that?
United Kingdom
London: Corinthia, Rosewood, Connaught, Mandarin
Oriental. Scotland: Gleneagles. Highlights: The Gundog
school at Gleneagles was great fun! It’s the first school of its
kind in the world and it’s where I learnt how to handle a trained
gundog in obedience and agility. Unmissable!
The Splendido,
Portofino, Italy
What is the finest
hotel in the world ?
“La Mamounia in Marrakech
takes things the most
seriously, but I prefer
the authenticity of the
experience at the Splendido,
Portofino “
Naomi Laird
No. of years
experience
as a Travel
Consultant
For me, travel is a passion, and working with
Wayne has brought me to not only the world’s
most interesting destinations but has fuelled
me with experiences that will last a lifetime!
Every year we embark upon new destinations
and I have been privileged to stay in some
of the world’s top private islands, city hotels,
beach resorts and cultural escapes.
If you asked me: “Naomi, where is your favourite
hotel?” I would struggle to give you one answer,
simply because there are too many hotels
that offer completely different experiences. I
appreciate charm and character but “experience”
would probably top my list. One of my favourite
memories has to be Petra by candlelight. The sky
19
was the brightest I have ever seen with millions of
stars lighting the way through the narrow gorge.
Then to have this amazing rose red city unveiled
in daylight adds to the mystery of this enchanting
destination. I’ve had many unique experiences,
but that night will never fade.
Song Saa Private Resort in Cambodia does come
close though, the true authenticity that runs
through every touch, every word, even every
fitting, creates a soulful experience that is felt
deeply. Being guided around the island and
listening to each new wondrous piece of art being
brought to life is a privilege and luxury defined.
Il Burro,
Tuscany
Hoi An,
Vietnam
Petra,
Jordan
Delaire Graff Estate,
South Africa
PERSONAL TRAVEL PROFILE
Naomi Laird
Europe
Austria: Skiing at St. Johan, Chalet Grace in Zermatt.
Highlight: Lunch in Chez Vrony overlooking the Matterhorn
while sipping hot chocolate on deck chairs lined with woolly
fleeces. Crete: St. Nicholas Bay. Tenerife: The Ritz
Carlton Abama Golf & Spa Resort, Gran Hotel Bahia
del Duque, Sheraton La Caletta. Italy: The Splendido
Hotel in Portofino, Villa San Michele in Florence.
Scotland: Gleneagles with it’s wonderful spa and for
me, the falconry was a truely memorable experience.
Portugal: Cascais Four Seasons Lisbon and Tivoli
Palacio de Seteais, Sintra. Highlight: Dinner under the stars in
an old derelict church in Lisbon’s old city complemented with live
opera singers. Palma: La Residencia. Greece: Sani Resort,
Halkadiki.
Where is the best place for a golfer?
“For the devout golfer, a tour of Scotland’s
grand old courses is a must, but Dubai has
plenty of challenge and perfect weather.”
Asia
Malaysia: Datai Hotel, Langkawi, where a private boat
trip around the island gave a totally different viewpoint.
Cambodia: Raffles Phomn Penh, Song Saa private island
and Raffles Siam Reap. Highlight: watching the sun set on the
bar at Song Saa and breakfast at the temple followed by a Tuk
Tuk tour around Siem Reap. Vietnam: Hoi An, a delightful
town bursting with atmosphere, charm and character.
Middle East
Jordan: Kempinski Amman, Kempinski Ishtar
Movenpick Aqaba. Dubai: The Four Seasons.
Highlight: Petra by candle light and Petra Kitchen,
a cooking class and dinner, sharing authentic local
cuisine in a family atmosphere.
Africa
Uganda: Serena Entebbe. Egypt: Cairo and Sunboat
III, luxurious boutique styled river boat whose previous
guests were Roger Moore, Naomi Campbell and Robbie
Williams. Morocco: La Mamounia, Kasbah Tamaot,
Villa des Orangers and the Taj Palace. Mauritius: Le
Touessrok, The Residence, Le Telfair and the Oberoi.
South Africa: Royal Malewane, Cape Grace, Mount
Nelson, Grootbos, Birkenhead House, Delaire Graff and
La Residence. Highlight: Harley Davidson ride towards Cape
Point. Ten bikes in convoy with the wind in your hair! This has to
be my highlight to date in all things travel.
What is the best holiday destination in the world?
“Kruger National Park, South Africa, staying at the
Royal Malewane. This was an unbelievable experience
and the most fun I have ever had on holiday.”
Indian Ocean
Seychelles: Fregate Private Island. Maldives: Velaa,
Amillafushi. Niyama, Maalifushi.
Caribbean
Barbados: Sandy Lane, Fairmont Royal Pavilion, Colony
Club, Coral Reef, Sandpiper.
Antigua: Hermitage, Carlisle bay, The Inn at English
Harbour, Blue Waters and Jumby Bay. Highlight: Cycling
around the island at Jumby bay and the amazing water sports.
USA
Florida: Orlando, staying in a private villa
Highlight: Cirque du soleil, La Nouba and all of the parks.
Where is the best place for a family?
“Sani Beach Club in Greece. It has a lot to
offer families, particularly for teenagers.”
The Phoenician,
Scottsdale, Arizona
What is the Finest
Hotel in the World ?
“The Canyon Suites at The
Phoenician, Scottsdale - your
personal oasis in the desert!”
Carol McAleese
No. of years
experience
as a Travel
Consultant
Do you want to travel, or go on a journey?
The journeys I have been on have been moving,
closely felt and ultimately transforming. Holding
hands with the smiling children on Taquille
Island, Lake Titicaca. Looking out over that lake
- a colour of blue so strong it tore my eyes - it
gave me the most profound self-realising culture
shock that is as sharp today as it was then.
Want to be humbled? Come and watch a nest
of African crocodiles menace and fight a pride
of lions for the remains of a wildebeest and tell
me you still feel big!
21
Scared? Yes, dive with the sharks off the
Galapagos Islands and your pulse will race too!
Changed? Every time I make a journey, I grow.
You will too. I always ensure my clients are
primed to discover every special moment during
their journeys. With our partners, we can help
you experience more than you can ever dream of.
Hiram Bingham Train,
Machu Picchu, Peru
North Island,
Seychelles
Okavango Delta,
Botswana
Galapagos Islands,
Ecuador
PERSONAL TRAVEL PROFILE
Carol McAleese
Africa
South Africa: Cape Town, The Winelands, Hermanus
and Safari. The vast wilderness that is Tanzania including
the Serengeti Plains, home of the big five. Highlight:
Botswana, Africa’s best kept secret. A safari like no other, floating
along in a mokoro in the Okavango Delta is an experience I will
never forget.
Indian Ocean
Maldives: Soneva Fushi, Gili Lankanfushi, Conrad
Maldives Rangali Island, Banyan Tree, Four Seasons
at Kuda Huraa. Seychelles: North Island, Fregate
Private Island, Denis Private Island, Banyan Tree,
Constance Lemuria.
Where is the best place for a family?
“For outdoorsy, activity loving families:
safari or a bespoke Galapagos expedition gives
unforgettable experiences. For quality beach time,
it has to be the Caribbean, the people are just so
child friendly. Ten days at the Viceroy, Anguilla
or Sandy Lane, Barbados is so special. Sometimes
though, a short flight and guaranteed weather
are what’s required and St. Regis Mardavall,
Mallorca is both amazing and dependable.”
Europe
France: Byblos Saint-Tropez on the Cote d’Azur, Royal
Riviera Saint-Jean-Cap-Ferrat, Grand Hotel du Cap
Ferrat, Chateau Saint- Martin, Hotel du Cap Eden Roc
Antibes, Le Chateau de La Chevre d’Or Eze. Italy:
Hotel Caruso and Palazzo Avino; Ravello. Le Sirenuse;
Positano. Capri Palace Hotel & Spa and Grand Hotel
Quisisana; Capri. Belmond Hotel Cipriani and Danieli
Hotel; Venice. Highlight: Italy from top to toe is truly
stunning, the people, the hotels, the amazing views and the food is
mouth-watering! Mallorca: La Residencia, The St. Regis
Mardavall. Tenerife: The Ritz Carlton Abama Golf & Spa
Resort, Gran Hotel Bahia del Duque Resort. Portugal:
Vila Vita Parc Resort & Spa, Sheraton Algarve Hotel.
Cyprus: Anassa, Almyra. Greece: Mykonos & Santorini.
South America
Galapagos Islands: A thousand miles from Ecuador and
a million miles from life as we know it! Your expedition
will take you to places seldom travelled. Highlight: My week
in the Galápagos Islands seems like yesterday such is the effect the
place has on you. Be prepared to reprogramme your brain, there
are few places left on earth so unique. Peru: In the footsteps
of the Incas, Sacred Valley, Cusco, Macchu Piccu, Lake
Titicaca, Hiram Bingham Train. Highlight: What an amazing
country, with so much to enchant you. The spectacular scenery, the
warmth of the people. Maybe it’s the altitude, maybe it’s the coca tea
but Peru stays in your system for ever!
USA
Cape Cod & Islands: White Elephant Hotel and
Wauwinet Hotel Nantucket. Chatam Bars Inn, Cape
Cod. New York: Four Seasons Hotel, The Ritz Carlton
Central Park. Scottsdale & Tuscon: Canyon Suites at
the Phoenician, Four Seasons Resort at Troon North and
Ritz Carlton Dove Mountain, Tuscon. Highlight: The totally
surreal feeling of floating over the Sonoran Desert in a hot air
balloon- magical!
The best holiday destination in the world?
“For deep relaxation, a beach in the Maldives
or for buzz, New York, everything you expect
and so much more!”
Caribbean
Nevis: Four Seasons Nevis, Cheval Blanc St Barth Isle de
France, Hotel Guanahani & Spa, Eden Rock.
Antigua: Jumby Bay Barbados: Sandy Lane, The
Fairmont Royal Pavilion, Coral Reef Club.
British Virgin Islands: Rosewood Little Dix Bay, Peter
Island, Biras Creek. Jamaica: Half Moon, Jamaica Inn.
Ski Resorts & Cruising
Austria: Chalet Grace, Zermatt. I have cruised with
Crystal Cruises and Regent Seven Seas.
Post Ranch Inn,
Big Sur, California
What is the finest
hotel in the world ?
“Post Ranch Inn, Big Sur,
California. A stunning
property perched on a cliff
edge, 1200 feet above the
Pacific Ocean. The views
are awe inspiring.”
Alan McAleese
No. of years
experience
as a Travel
Consultant
Flying, that’s my thing. Be it knowing how many
executives can be shuttled in The First Class
Apartments on an Etihad Airbus A380 or blasting
a Titleist Pro V into orbit over the 18th hole at
Pebble Beach.
The first time I flew, I was hooked. Everything
after the front door of the airport right through
to the funny seatbelt entranced me. Then when
we landed in Spain and I found out that night
that ‘medium rare’ does not always mean medium
rare, I was hooked on travelling. That feeling of
33
acceleration at take off, then being, in a matter
of just a few hours somewhere so different blew
me away.
After more than 30 years of professional travel
I still feel the same as I park the car and start
trundling my trolley. When I’m helping you
choose from the world’s destinations, be it
for business or a family escape, I’ll ensure the
destinations are so scintillating you’ll feel this
boyish enthusiasm running through you.
Christ the Redeemer,
Rio de Janeiro, Brazil
Pebble Beach,
California
The Four Seasons
Prague
Iguassu Falls,
Brazil
The Great Wall,
Beijing, China
PERSONAL TRAVEL PROFILE
Alan McAleese
Caribbean
Barbados: Sandy Lane, Royal Pavilion, Coral Reef,
Treasure Beach & Colony Club. St Lucia: Viceroy Sugar
Beach, The Body Holiday & The Landings. Antigua:
Jumby Bay and Blue Waters.
The best place for a total ‘flop & drop?
“In the Maldives you will find total seclusion
and, more importantly, no mobile signal.”
USA & Canada
Las Vegas: Four Seasons, Wynn, Encore, Venetian,
Aria and Vdara. San Francisco: Loews Regency San
Francisco Hotel, Lodge at Pebble Beach, Inn at Spanish
Bay, Carmel Valley Ranch & Post Ranch Inn. Highlight:
the Sierra Mar restaurant, perched tantalisingly 1200 feet above
the Pacific Ocean. A truly exhilarating view that takes your
breath away! Colorado: St Regis Hotel, Aspen. Scottsdale
& Tucson: Ritz Carlton Dove Mountain, Canyon Suites
at The Phoenician & Four Seasons Troon North. Canada:
Fairmont Palliser, Fairmont Banff Springs and Fairmont
Chateau Lake Louise. Mexico: Rosewood Las Ventanas
Hotel, One&Only Palmilla Hotel, Esperanza Hotel,
all in Los Cabos.
Como Shambhala Estate, Amankila, Amanusa, Legian &
Four Seasons Jimbaran Bay. (Lombok) - The Oberoi.
Singapore: Fullerton Hotel, Raffles & Four Seasons
Singapore. Hong Kong: Peninsular Hotel, Four Seasons,
Mandarin Oriental. Malaysia: Kuala Lumpur, ShangriLa, Mandarin Oriental (Langkawi) The Datai, The
Andaman, Four Seasons (Borneo) Shangri La Rasa
Ria Resort & Shangri-La Tanjung Aru Resort. China:
Raffles Hotel, Peninsular Hotel. Beijing, Sofitel on Remin
Square, Shangri-La (Xian), Banyan Tree (Lijiang), Grand
Hyatt Hotel, Four Seasons Hotel (Shanghai). Highlight:
When you have read that the Great Wall of China can be seen
from outer space, this really sinks in when you come face to face
with it. An inspirational experience that will last a lifetime!
Where is the best place for a Golfer?
“The legendary Pebble Beach on the Californian
coast is on every golfer’s bucket list. I’ve played
here and it really lived up to my dreams, providing
all the drama and challenge I’d anticipated!”
South Africa
Cape Town: Mount Nelson Hotel, Cape Grace, Twelve
Apostles, Bay Hotel. Winelands: La Residence, Le
Quartier Francais, Mont Rochelle, Birkenhead House
(Hermanus), Grootbos Private Nature Reserve
Bali: Four Seasons Sayan, Highlight: With views of the Ayung (Gansbaai), Phinda Game Reserve (KwaZulu-Natal),
river, this stunning property in Ubud is an idyllic haven after a
Madikwe Hills Game Reserve and Makanyane Safari
hectic day of river rafting and elephant trekking. Amandari,
Lodge (Both located in Madikwe Reserve).
Far East
Indian Ocean
Maldives: W Retreat & Spa, Gili Lankanfushi & Lux
Maldives Lankanfushi. Mauritius: Dinarobin, Paradis,
St Regis, Royal Palm, The Residence, One&Only Le St
Geran, Le Prince Maurice, Le Touessrok, Anahita the
Resort & Four Seasons Resort Anahita
Middle East
Dubai: One&Only Royal Mirage (Arabian Court, The
Palace & Residence & Spa), Madinat. Jumeirah (Al Qasr,
Mina A’Salam & Dar Al Masyaf), Burj Al Arab, Ritz
Carlton & Desert Palm.
South America
Brazil: Belmond Copacabana Hotel, Rio de Janeiro.
Belmond Das Cataratas, Iguassu Falls. Highlight: Waking
to the thunder of 275 waterfalls outside my window, to being under
one of them later in the day. Days to cherish.
Europe
Cyprus: Anassa & Almyra. Prague: Four Seasons
Venice: Danieli & Cipriana. Barcelona: Hotel Arts & Le
Meridien Hotel Barcelona. Portugal: Vila Vita Parc, Quinta
Do Lago & Sheraton Algarve Villa Cortez. Switzerland:
Chalet Grace, Zermatt. Iceland: Ion Luxury Adventure
Hotel, 101 Hotel, Reykjavik. Highlight: Swimming in the
Blue Lagoon during a snow blizzard whilst it was -10c outside
was a crazy sensation, but fun.
Four Seasons,
Whistler
What is the Finest
Hotel in the World ?
“Four Seasons Whistler.
Warm welcome,
knowledgeable staff,
great food and facilities.”
Becky Wood
No. of years
experience
as a Travel
Consultant
Best cup of tea in the world? That would be on
the Blue Train riding between Cape Town and
Pretoria. The sumptuousness of the decor and
impeccable service blend to create a dreamlike
atmosphere as some of Africa’s grandest and most
diverse scenery glides past.
A close second I have found while scouring and
inspecting the distant ends of this earth hunting
the right destinations for my clients was, as you
would expect, found and savoured in India.
A cup of Rajasthan’s finest at the Taj Lake Palace,
Udaipur at sundown is something you will never
forget. As you start to notice the warm glow from
21
the lanterns a Bansuri Flautist begins to breathe
his soft notes across the lake, moving around the
palace walls as it suits him, finding the best view
of the Aravalli Hills to inspire his soundscapes.
When you taste your tea, smelling the flowering
jasmine in the air and you hear the first notes
of his song being breathed into life, wow, the
feeling is immediate - the world has truly stopped
just for you.
For many of us it is when the simple things
are performed to perfection that the soul truly
feels soothed.
Manhattan,
New York
Jamaica Inn,
Jamaica
Victoria Bridge,
Rovos Rail, Victoria Falls
Taj Lake Palace,
Udaipur, India
PERSONAL TRAVEL PROFILE
Becky Wood
Europe
Scotland: Gleneagles. Crete: Blue Palace Hotel,
Elounda Bay Hotel, Elounda Beach Hotel, St Nicolas
Bay Hotel, Elounda Peninsula Hotel. Italy: The Vigilius
Resort. Switzerland: Chalet Grace, Zermatt. London:
the Four Seasons Park Lane, the Connaught, The
Mandarin Oriental, the Dorchester. Greece: Elounda
Beach, Elounda Bay & Blue Palace. Turkey: Mandarin
Oriental Bodrum, Arianna, D Hotel Maris. Highlight: A
luxury sailing yacht around the Turkish coastline is how I wish
I could spend every summer.
What is the best holiday
destination in the world?
“Canada: breathtaking landscapes, superb hotels,
A year round destination with winter skiing and
summer sightseeing. Wonderful food, lovely people.”
South Africa
Cape Grace Hotel, Ellerman House, One&Only Cape
Town, Babylonstoren, Mont Rochelle, Le Quarter
Francais, La Residence, The Blue Train, Tuningi Game
Reserve, Madikwe Hills Game Reserve, The Saxon
Hotel, The Four Seasons Westcliff. Highlight: Undoubtedly
the game experience and for me, seeing the majestic giraffes
gliding through the bush was incredible.
The Maldives
Kanahura, One&Only Reethi Rah, The Four Seasons
Kuda Huraa, Baros, Gili Lankanfushi, Taj Exotica, Coco
Palm Bodu Hithi, Cocoa Island and Huvafen Fushi.
Dubai
Where is the best place for a total flop & drop?
The One&Only Royal Mirage, The One&Only The
Palm, The Burj al Arab, The Madinat Jumeirah and Al
Maha. Highlight: A bedouin dinner under the stars, a tour of the
old city, play on one of the many golf courses or see the city from
the highest outdoor observatory in the world.
“Hermitage Bay Antigua. Remote, so you can’t
be distracted. Small, intimate and private.”
USA
India
The Imperial (Delhi), the Oberoi (Delhi), the Trident
(Delhi). The Taj Lake Palace (Udaipur), the Oberoi
Udaivilas (Udaipur). The Oberoi Rajvilas and the
Taj Rambagh Palace (both Jaipur) and the Oberoi
Amarvilas in Agra. Highlight: You are surrounded by a
fantastic sense of history and amazed by the opulent hotels.
The tranquility of Lake Pichola in Udaipur is a wonderful
contrast to the energy and activity of the towns and cities.
Caribbean
Jamaica: Round Hill and Jamaica Inn.
Antigua: Hermitage Bay, Carlisle Bay, Jumby Bay and
Blue Waters. Anguilla: The Viceroy, and Cap Juluca.
Highlight: I love the Caribbean charm and the lush scenery.
My favourite way to spend a day is out on the water, enjoying the
views from the sea. Anguilla is a special island with the
most wonderful beaches.
New York: The Four Seasons, the New York Palace,
the Langham Place Fifth Avenue. Highlight: Arriving here
on the Four Seasons Private Jet from the UK was the perfect
start to my stay.
Canada
Vancouver: the Rosewood Georgia, the Fairmont
Waterfront, the Fairmont Pacific Rim, the Shangri La.
Whistler: the Four Seasons and the Fairmont
Chateau Whistler.
Where is the best place for a family?
“USA with the huge variety of things to
do. It caters well for families. You can do
mountains, beaches, cities, ranches, all in
one trip if you want.”
FINE
DINING
One of the most important holiday experiences, is to enjoy the local
cuisine and an opportunity to experience new tastes and delights.
At Wayne Pollock Exclusive Luxury, we recommend retaurants to
enhance your stay and leave you with lasting memories of the unique
culture of your chosen destination. Here are a few of our personal
recommendations savoured on our many trips around the globe.
Naomi:
Alan:
Annette:
Fiona:
Carol:
Becky:
DAPHNES
London
Seasonal cooking with
effortless Italian charm.
SIERRA MAR
RESTAURANT
Post Ranch Inn,
Big Sur, California
Gourmet food with
breathtaking views of the ocean.
RIVER CAFÉ,
Brooklyn, New York
Outstanding food with
superb views of Manhattan.
SALT
Huvafen Fushi, Maldives
The ultimate seafood dining
experience.
LE MANOIR AUX
QUAT’SAISONS
Great Milton, Oxfordshire
Its restaurant was on my bucket
list and we weren’t disappointed!
SEBASTIAN’S
Deia, Majorca
A beautiful place, tucked
away in a little side street.
ZIYA RESTAURANT
The Oberoi Mumbai
Amazing high end gastronomic
Indian food with stunning 180°
view of the Arabian sea.
SHANAHANS
ON THE GREEN
Dublin
Dine quietly in beautiful
classically proportioned rooms
featuring original 18th Century
plaster work and rare antiques
from the Georgian period.
FOUR SEASONS
Private dining room, London
Exquisite cuisine in an inspiring ARCHIPEL
atmosphere.
RESTAURANT
Le Prince Maurice,
ROYAL MALEWANE
Mauritius
Beautifully crafted food
Kruger Park Safari Lodge,
in an elegant setting.
South Africa
Gourmet dining with
spectacular views
SEARED
overlooking the bush.
One&Only Palmilla Hotel,
Los Cabos, Mexico
Delaire Graff Restaurant
Offering the finest cuts of Kobe
South Africa
Tomahawk & Wagyu A5 beef.
Stunning views - excellent
wine/wine tasting.
MEE
Copacabana Palace,
Rio de Janeiro, Brazil
One of the first restaurants in
South America to be awarded
a prestigious Michelin Star.
Sophisticated pan-Asian cuisine.
RESTAURANT AT
LA CHEVRE D’OR
Eze Village, France
The most stunning views
and wonderful food in this
2*Michelin restaurant.
LE CAPRICE
London
Lovely ambience with piano
playing and art deco theme.
POLLEN STREET
SOCIAL
London
An unforgettable private dining
SIGNAL,
experience with amazing food and Cape Grace, Capetown
fabulous service.
A magnificent view of the
MERCURY LOUNGE
harbour and Table Mountain.
Dubai
RITZ CARLTON
The jewwl atop Four Seasons, this Grand Cayman
BARBEQUE CHICKEN
dynamic rooftop bar overlooks
The most luxurious Sunday
Okavanga Delta, Botswana
the Dubai skyline and the Burj
brunch, mingling breakfast
Kalifa. Champagne, caviar on ice tradition with Caribbean spice.
SANTA CATERINA
and great cocktails. Fabulous!
Amalfi Coast
ANDREA
Painted ceramic floors, antiques,
LUCIA
Pelican Hill, Newport,
history and a view that will take
Bernadus Lodge & Spa,
California
your breath away.
Carmel Valley, California
Beautiful setting &
AL MUNTAHA
Chef Cal will prepare a tasting
wonderful ambience.
CONRAD RANGALI,
Burj Al Arab Hotel, Dubai
menu for just 5 in his kitchen.
Maldives
Fine dining with a stunning view. This is where Clint Eastwood,
L’OLIVO
Sushi at the Sunset Grill.
Leonardo di Caprio &
Capri Palace, Capri, Italy
Bradley Cooper dine.
Perfect for a special occasion.
THE HAWKSWORTH
The Rosewood Hotel,
Vancouver
The taster menu is more than
a meal, it’s an experience.
THE VERANDAH
Rambagh Palace, Jaipur
Stunning grounds with peacocks
and a very colonial feel.
THE KAFENION
Elounda Beach Hotel, Greece
Casual, simple but
exquisite Greek food.
TUNINGI
GAME RESERVE
South Africa
The food was delicious, but the
setting made it. Seeing the impala
coming in to drink at the water
hole just a few feet away was
the perfect accompaniment
to my meal.
SUPPORT
TEAM
Jacqueline Welsh
Personal Assistant
to Wayne Pollock
When any day could have a client and his
company’s entire board on a business tour of the
Far East, a consultant trekking the Himalayas,
the CEO running a marathon in the Artic and
a hundred other moving parts you will agree
running the executive office of Wayne Pollock
Exclusive Luxury requires the attention of a
seriously focused professional.
Jacqueline is responsible for smooth operations
and for over a decade has been representing
the company at the highest level. Attending
numerous prestigious events with Wayne,
she has amassed a network of the most
influential players in exclusive travel.
The personal relationships forged by this
executive team and the constant behind the
scenes communication mean that the authority
of the executive office is always travelling with
our clients, no matter how far they go. This is
why our clients always return to us.
With Wayne Pollock Exclusive Luxury,
travel is simply better!
Ann Todd
Sales
Support
Petting the elephants strolling in to camp through
the morning mist, as you walk to breakfast. Every
time I’m working on an itinerary for the Four
Seasons Golden Triangle I can see them and hear
them, even smell them. It’s these tiny details that
stay with you years after you have been somewhere
magical and these details are my life’s work.
For over 15 years I have endeavoured to make
sure that for clients of Wayne Pollock Exclusive
Luxury every detail is perfectly lined up to the next.
Ticket packs and transfers notes are one thing but
I also check the minute details of every itinerary. I
ensure that every kitchen who will be serving you
understands the importance of your
individual dietary needs.
This extends to every other requirement that
is unique to you and your family. At Wayne
Pollock Exclusive Luxury, we understand that
time is precious and that your travel plans and
arrangements need to be flawless. That’s why
Wayne has invested so much in my colleagues
and I, so you always have confidence in a world
class support team, who plan every detail of your
trip to perfection.
Our clientele repeatedly entrust the planning of
their worldwide journeys to the unique team at
Wayne Pollock Exclusive Luxury.
Gillian McMath
Client Concierge
Service Manager
Our consultants will sketch your wildest dreams
for you, while I set them in stone. When in Paris,
you may be staying in the Presidential Suite at
the George V, but it’s my job to make sure that
nothing less than a Bentley is waiting outside to
sweep you to the Louvre for your private tour.
If you need a private jet chartered, a private
yacht in Monaco to watch F1 or tickets for
the Superbowl final, I will sort it.
While on a chilled family beach break, you
may also have the desire to achieve your PADI
diving certification. It’s my job to make this
happen. Whether you are in the Maldives,
Seychelles, the Caribbean or any other location,
I know the best instructors.
Of course, worldwide, I know who to speak
to when you want to ski on that inaccessible
piste, play that exclusive golf course, dine in the
restaurant with the two year waiting list, be right at
the red carpet at a premiere or get the best seats for
a show that has been sold out for three months.
With 17 years’ experience, I am your ultimate
concierge, whatever you want, wherever you
are, it is my mission to fulfill your needs and
requirements when on a journey with
Wayne Pollock Exclusive Luxury.
Rock Castle, Portstewart
BT55 7PB, N. Ireland
Telephone: +44 (0) 28 7035 2877
Facsimile: +44 (0) 28 7035 3421
[email protected]
www.wpexclusiveluxury.com
From the four corners