board of directors - Newport County Community Mental Health Center

Annual Report
2011-2012
Newport County Community Mental Health Center
TABLE OF CONTENTS
Statement from Judy K. Jones,
Chair, Board of Directors
4
Message from J. Clement Cicilline,
President & CEO
5
Overview of Newport County
Community Mental Health Center
6
Community Support Services Overview,
Highlight & Success Story 8
“Change certainly
was the theme
song this past
year for most
non-profit
providers in
the state.”
2
Children’s Intensive Services Overview,
Highlights & Success Story
10
Outpatient and Emergency Services
Overview, Highlights & Success Story
12
Development & Fund Raising 2011
14
Donors & Contributors 2011
15
Board of Directors & Administration
16 & 17
Statistical & Financial Summaries
18
Partners & NCMHCC Addresses
Back Cover
THE MISSION OF NEWPORT COUNTY
COMMUNITY MENTAL HEALTH CENTER, INC.,
is the provision of quality, comprehensive,
professional behavioral health services to
individuals, to families, and to the community
that: incorporate the principles and values
of recovery orientation in service delivery;
that are culturally sensitive and competent in
application; and that are in accordance with
regulatory, licensing, and ethical standards.
NCCMHC is a private, nonprofit organization that
serves Newport County. We were established
in 1964 to provide behavioral health care and
treatment to people living and/or working
in Jamestown, Little Compton, Middletown,
Newport, Portsmouth and Tiverton.
Our programs and services offer people with
serious mental illness and behavioral problems
the opportunity to remain in their own
community and benefit from sustained care and
treatment. We offer our clients the chance to
achieve a better quality of life and an increasing
sense of independence.
...quality,
comprehensive,
professional
behavioral
health services
to individuals, to
families, and to the
community...
3
MESSAGE FROM THE CHAIR
The Board of Directors and staff of the Newport County Community Mental Health Center met initiatives and
challenges during the past fiscal year with energy and commitment.
Just over a year ago, we began a collaborative strategic planning process. With our consultants, Innovation Partners
International, the Board, staff and community partners identified goals for five broad programmatic and organizational focus areas: client clinical services; partnerships and collaborations; sustainable fund development; workforce
development; and outreach and communications. The staff created an internal operational plan implementing
recommendations from that planning process, and the Board activated committees to address fund development and
grants, the budget and finances, communications, strategic planning and programs and Board development.
The Board began revising its by-laws to bring them more into line with current and best governing practices. This exercise helped the
Board update the Center’s organizational structure and clarify the Board’s governance role.
Garnering the resources to continue to provide quality services and meet emerging needs was a priority during the FY12 fiscal year. We
ended the year with a balanced budget despite the uncertainties of adequate funding from state and federal resources. The Rhode Island
Department of Corrections awarded the Center a grant as the lead agency to provide transitional services for prisoners re-entering the
community. We are collaborating with agencies in Washington and Kent Counties on this initiative. The van Beuren Foundation affirmed
our work by providing funds for two new vans to transport clients to appointments and community activities and a new truck for the
maintenance staff, who are responsible for upkeep our various facilities. In May, we added a 5K Fun Run/Walk to our fundraising activities,
which also included the 3rd annual Bike-a-thon held in September.
Staff rose to the challenge of instituting two significant operational changes – instituting electronic records and changes in appointment
procedures to better serve the needs of current and new clients.
The Board addressed public policy issues that impact the environment in which we do our work and which provide access to basic services
for our clients. The Board hosted a legislative reception for the County’s General Assembly delegation, proposed legislation that would
allow court-ordered treatment to be handled in Newport County courts and supported state funding and a bond for affordable housing
programs. The Newport Daily News also published a Guest View submitted by the Chair of the Board commenting on a federal study
about the prevalence of mental illness in the state
Safe, stable and affordable housing for individuals and families who are homeless and often suffer mental illness is not adequate to meet
the need. The Center supported the creation of a community-based group, Newport County Citizens to End Homelessness, that addresses
both the practical needs of persons who are homeless and advocates for funds needed to create supportive housing.
The Center is facing a constantly changing external environment. The Affordable Care Act may give us the opportunity to serve more
people, especially low-income, childless single adults beginning in 2014. New affiliations of mental health organizations with other health
care systems are being proposed. State financing for mandated mental health services is in a constant state of flux. The Board and staff
are committed to keeping the Center strong and stable as these developments unfold.
The 50th Anniversary of the NCCMHC is approaching in 2014. Together, we will be looking for ways to celebrate the important work of
this agency as it impacts the lives of children, teens and adults with mental illness and their families. We invite you to join us as we
celebrate the past and plan for the future.
In closing, I want to say that we are most fortunate to have a Board of Directors comprised of individuals with a considerable range of
experience in a wide variety of fields who are, at once, joined together by a common purpose of supporting the Center and its clients.
It is a personal joy for me to work closely with them as we carry out our responsibilities on the Board.
Judy K. Jones, Chair
Board of Directors
4
PRESIDENT’S MESSAGE
I forgot who sang that tune, “Change, Change, Change,” but it certainly was the theme song this past year for
most non-profit providers in the state. For sure, change can be exciting and invigorating in helping organizations
become more productive, efficient, and competitive. So, at NCCMHC, we guzzled the juice of change and
experienced some remarkable enhancements to our services and programs.
One such change: the Health Homes program which is one of the most important initiatives that has come to
community mental health centers in many years. It joins primary care with behavioral health and it got underway
during this past fiscal year. As a result, clients are assisted in much more meaningful and
complete ways of managing their health needs.
Another remarkable change involved the engagement of David Lloyd’s MTM Services which resulted in a transformative operational
experience for NCCMHC. More plainly, MTM helped us streamline some business practices that eventuated into our becoming more
“customer-friendly.” As a result, we increased “walk-in” hours of service and increased our productivity rates. We centralized our
scheduling model and we adopted a “collaborative-concurrent documentation” approach in transcribing in our clinical records.
We often described our “fleet” of vehicles to transport clients as being “tired.” To our rescue came the van Beuren Charitable Foundation.
We received a $66,000 grant that enabled us to purchase 2 new vans and a truck. Clients and staff were ecstatic.
We are most fortunate to have a very active and supportive Board of Directors. In December of 2011, they had a strategic plan retreat
which generated a number of ideas that became goals and objectives for the organization. The Strategic Plan is serving as a very handy
road map as NCCMHC faces the various and sundry challenges of the day.
Still another significant change and challenge has been the adoption of an electronic health record. Everyone realizes that this is
definitely the way to go and the federal government has given incentives (that means money) for organizations to inculcate EHR into their
worlds. We considered several options and then joined with East Bay Center in selecting Echo to become our IT system.
NCCMHC was successful in winning a Department of Corrections reentry grant that will allow us to coordinate much-needed services for
individuals returning to the community from incarceration. Our service area involves Newport County, Washington County and
Kent County.
But, as we embraced these changes, we also remained dedicated to providing the highest quality of care possible to our clients. NCCMHC
staff are an incredible bunch of compassionate and skilled professionals. We ask them to attend to all the manifest needs of our clients
and they do in the most caring and effective of ways. And, if you will look at our statistics, you will see that they more than delivered.
Over 120,000 contacts were provided in the last fiscal year – an astounding 35% increase in service over the previous year!
Another thing that did not change in the last year is the daunting problem of insufficient funding. While there are understandable
concerns that the cost of health care continues to rise, there is the irrefutable fact that the need for services is ever-present and is also
increasing. We are constantly being asked to do more for less and at some point we are faced with the prospect of endangering the
safety and well-being of our clients. We simply shouldn’t be expected to continue to be compensated at rates that do not meet
operational costs.
But, the Affordable Care Act holds some promise that more and more people will get the kind of health services that they need.
And, we are seeing some improvement in the way that mental health care figures in the picture. There seems to be more realization and
acceptance that mental health is an integral component in the overall well-being of every person. So, we might almost be at a point
where there is a true integration of health care. Let’s hope we continue to make progress.
There is one more change that I want to mention. After 45 years at NCCMHC, I have decided to step aside as President & CEO later this
year. I know that a lot of people have said that they have the best job in the world. I don’t want to argue with them but rather I want to
join them. I have been truly blessed to have had this opportunity. Come to the farewell dinner and I’ll say a little more.
J. Clement Cicilline, M.S.
President & CEO
5
Right here in Newport County, thousands of
adults and children who once might have been
committed to a psychiatric institution have
received care in their home communities and
achieved their own highest potential thanks
to Newport County Community Mental Health
Center.
Newport County Community Mental Health
Center opened in 1964. In partnership with
Newport Hospital, we became Rhode Island’s
first federally funded community mental health
center in 1973, pioneering the early
...adults and
children who
once might have
been committed
to a psychiatric
institution have
received care in their
home communities...
6
“de-institutionalization” movement and helping
to create the community-based model that took
the place of big hospitals. Today, we provide a
comprehensive range of services for behavioral
health care to about 1,500 people in the six
municipalities that comprise Newport County:
Jamestown, Newport, Middletown, Portsmouth,
Tiverton, and Little Compton
Our community care model aims to provide
everyone in the community with access to
excellent and affordable clinical services. The
community approach means making sure that
patients have a safe and stable home as the base
from which to build recovery. Compared to a
traditional institutional approach, communitybased behavioral health care provides the most
effective, most accessible and most cost-efficient
services that can be offered.
As Newport County’s community behavioral
health provider, your police officers, health
care practitioners and educators turn to us for
training, support and intervention. We are
experienced in treating persons with a wide
range of mental illnesses and substance abuse
problems. We work with behaviorally challenged
preschool kids and their families to keep them
out of hospitals or other institutions and help
them get off to a great start in school instead.
We maintain a 24-hour hotline for emergency
intervention and we are Newport County’s
first responder for mental health screening in
disasters and other community catastrophes.
...community
based behavioral
health care
provides the
most effective,
most accessible
and most costefficient services
that can be
offered.
7
COMMUNITY SUPPORT SERVICES
2011-2012 Highlights
• Implemented State-Wide Initiative of the
Federal Pilot for Health Home Services.
• Received favorable audit review by
Department of Behavioral Healthcare,
Developmental Disabilities and Hospitals,
• Health Home Care Model for CSP clients
with the Anita Jackson House being singled
• Phoenix One Day Treatment Program
out for especially high praise.
• Psychotherapy, Mental Health
Counseling, and Case Management
• Substance Abuse Treatment
• Specialized Elderly Services
• Nutrition Counseling
• Vocational Services/Vendor Status via ORS
Care treatment program.
• Implemented MTM Services
recommendations, notably including
collaborative-concurrent documentation.
• Hosted 27th Annual Thanksgiving Day
• Peer Support
Buffet at Phoenix One Day Treatment
• Health Care Nursing Services
Program.
• Residential Services
• Anita Jackson House Long-term Group Home Living
• Freedom Apartment Intensive Case Management Program
• Shelter Plus Care Residential Services
• Supportive Supervised Housing
Apartments at Forrest Avenue,
Bridgeview Condominiums, and Buck Road
• Support Services to the
8
• Implemented the Rhode Island System of
McKinney Shelter
• Hosted 25th Annual Open House
Celebration at Anita Jackson House.
• Awarded three additional Shelter Plus
Care vouchers by Rhode Island Housing,
bringing our total to seventeen.
• Conducted three Disaster Drills.
• Acquired 2 new vans through the van
Beuren Charitable Foundations.
• Provided Internship placements for URI
Nursing Students.
She felt overcome with despair and
hopelessness because her children
were in custody in another state due
to her drug abuse and neglect.
Zoe...A Success Story
When Zoe* became a client of NCCMHC CSP
program, she was homeless, using cocaine with
some regularity, experiencing acute symptoms
of PTSD and depression. She felt overcome with
despair and hopelessness because her children
were in custody in another state due to her drug
abuse and neglect.
Since we have been working with her, Zoe has been
consistently engaged with her Case Manager and
tireless in working on the goals she identified. She
has attained stable and affordable housing. She also
secured benefits, which was a challenging process
for her. In addition, she has engaged in therapy
and SA counseling and greatly improved her coping
skills. She has over a year of sobriety with a couple
of slips after which she has gotten right back on
track. Zoe has worked diligently to regain custody
of her youngest daughter. She has been in regular
communication with attorneys, social workers, and
other family members, a clear indication of her
profound interest in resuming a relationship with
her daughter.
When Zoe finally was able to assume custody of
her daughter, she was able to move into a two
bedroom apartment in Park Holm. She has done a
wonderful job of maintaining her new apartment
and creating a home for her daughter. Zoe has also
been working to improve her ability to handle her
medications independently. She recently went from
holding two week’s worth of medications to holding
for the entire month and is motivated to eventually
manage her medications independently.
Zoe has been a very active participant in her
recovery and has weathered many stressors along
the way with greatly improved coping skills. The
progress she has made is truly remarkable and
serves to encourage other clients to strive to meet
their goals.
* Name changed to protect client identity.
9
CHILDREN’S INTENSIVE SERVICES
2011-2012 Highlights
• Established new position of Network Care
Coordinator through contract with Ocean
State Network for Children & Families
• Collaborated and consulted with DCYF
staff at their Bristol office
• Consulted with Project Head Start
• Consulted with Family Court
• Provided support services to East Bay
Family Care Community Program
• Continued to operate and supervise the
Independent Living Apartment Program
• Early Childhood Day Treatment Center
• Enhanced Outpatient Services
• Child and Adolescent Intensive Treatment Services
• Intensive Home Based Outpatient Program
• Independent Living Apartment Program
• Psychotherapy – Individual, Group, Family
• Case Management
• Crisis Stabilization
• Community Consultation
10
• Continued to provide specialized services,
including Pet-Assisted Therapy, to
traumatized children through the Early
Childhood Day Treatment Program
• Received continuing consultation on
working with clients with trauma histories
• Enhanced services in Trauma Informed
Model of Care through consultation with
Yale University and training by Family
Services of Rhode Island
“When Serena was arrested, she was in her
ninth month of pregnancy.”
Serena...A Success Story
Serena* is a 17 ½ year old young woman who was
referred to NCCMHC by the Ocean State Network
for Children and Youth after she was arrested on a
number of significant drug charges and detained at
the Rhode Island Training School. When Serena was
arrested, she was in her ninth month of pregnancy
and subsequently gave birth to her baby while
in custody at the Training School. Her child was
immediately placed in a non-relative foster home.
After interviews with Serena and her social worker
at the Training School, we agreed to accept her
into our Independent Living Apartment Program
(ILAP). At her next court hearing, she was released
from the Training School to ILAP with both lengthy
probation and a suspended sentence.
Serena was raised in a large family that had a long
history of involvement with DCYF. Her case was
opened on a number of occasions as a child due to
physical abuse and neglect and one allegation of
child sexual abuse by her parents.
Her program currently consists of: weekly individual
therapy; scheduled medication assessment; drug
counseling at CODAC; weekly attendance at the
local High School Equivalency Program; three
weekly supervised by DCYF visits with her baby
which take place at either her apartment or at
the home of the foster parent; two scheduled
all day parenting classes; and weekly meetings
with her probation officer. Despite all of these
commitments, Serena continues to look for more
treatment options to help her learn to avoid the
choices she has made in the past. She also hopes to
one day learn to be a Cosmetologist.
The clinical treatment team working with Serena
state that she has been totally committed to meeting
the responsibilities outlined in her treatment plan.
Her probation officer also states that she has been
compliant with all of her conditions of probation. At
this point, Serena has been a model client.
Serena is proud of her progress and is seen by her
treatment coping.
Individual therapy centered around Kate’s nightly
night terrors. Family therapy utilized expressive arts
modality to allow the girls to draw, write, and act out
their trauma with their mother having the therapist
there to support her as she heard the stories.
The family was in therapy for 5 months. During that
time, Kate’s night terrors diminished – and she could
also name the monsters chasing her. Both girls were
also able to successfully transition to a school-based,
after school program so that their mother could
continue to work.
After practicing assertive advocacy skills, their
mother was able to get the supportive services in the
classroom that enabled her children to succeed. The
girls’ mother knows that her daughters may need
further therapy, but she and the therapist came to
the conclusion that right now, their afternoons could
be better spent at ballet and karate, exploring new
interests in a safe and secure setting.
* Name changed to protect client identity.
11
OUTPATIENT AND EMERGENCY SERVICES
2011-2012 Highlights
• Initiated Open Access Walk-In Intake
services for adult clients.
• Initiated Walk-in Medication Clinic
services for adult clients.
• Initiated Walk-In Refill services for
prescription renewals.
• Expanded Adult Psychiatric Services at 127
JCH with addition of 2 Nurse Prescribers.
• Intake Assessment
• Information and Referral
• Crisis Stabilization
• Emergency Assessment
• Hospital Liaison Services
• Case Management
• Psychiatric Evaluation
• Medication Monitoring
• Individual, Family, Couple and Group Psychotherapy
• Substance Abuse Treatment:
Individual, Family, and Group
• Urinalysis Drug and Alcohol Screening
• Behavioral Health Disaster
Response Team
• Relocated Children’s Psychiatric Services
to 127 JCH.
• Provided Health Homes services for
eligible Outpatient and Emergency
Services clients.
• Awarded contract by Department of
Corrections to provide reentry services for
prison inmates.
• Added a Women’s Group for substance
abuse treatment.
• Renegotiated the contract to provide
mental health services to patients at
EBCAP.
• Expanded and renegotiated contract
with CODAC to provide substance abuse
services for uninsured individuals.
• Provided internship opportunity and
training for 2 Master’s-level Interns.
12
• Increased Outpatient staff by 1.0 FTE
She sought help because
she was debilitated
by the intensity and
frequency of the panic
attacks.
Amy...A Success Story
Amy* is a woman in her mid thirties who came into the Mental Health Center following two weeks of intense
panic attacks. She had experienced several stressful events in the prior 3 months – a trip to the ER that turned
into emergency surgery and complications that almost ended her life; the death of a young relative; and
health problems with two of her three children. She sought help because she was debilitated by the intensity
and frequency of the panic attacks. Amy said she was surprised by the severity of these attacks as she was
used to “handling it all” as a mother. She came in fearful, but she was determined to learn how to manage
her symptoms.
At her first visit, she kept her coat on because she was so anxious she wanted to be able to leave if she didn’t
feel safe in the therapist’s office. During treatment, Amy was given specific breathing techniques and activities
that have proved effective in decreasing anxiety. She also received a complete psychiatric evaluation and
began a low dose of medication. As treatment progressed, she became more comfortable and began to talk of
childhood trauma.
Amy continues to come to therapy to understand how that trauma influenced her adult decisions. Since the
first month of therapy, she has not experienced one panic attack. She says that treatment has given her a
‘toolbox’ of symptom-reducing skills that she uses when she begins to feel anxious. This ‘toolbox’ is providing
her the confidence to once again be an effective parent.
* Name changed to protect client identity.
13
DEVELOPMENT & FUND RAISING
On September 18, 2011, Newport County Community
Mental Health Center, Inc. (NCCMHC), held its 3rd
Annual Tour de Newport Bike-a-thon. This year’s
Bike-a-thon held particular meaning as the ride was
dedicated to honor the memory of Sgt. Michael
Paranzino, son of NCCMHC Vice President and Chief
Operating Officer, Francis “Butch” Paranzino.
Michael was killed in the line of duty in Afghanistan
on November 5, 2010. A ceremony to honor Michael’s
ultimate sacrifice was held prior to the rider send-off
with words of support from U.S. Congressman David
Cicilline, the playing of “Taps” by Rhode Island State
Bugler, Michael J. Jackson USAF SSgt. Retired, and a
moment of silence.
Over 170 riders
participated to
support this
worthy cause in our
community.
Over 170 riders participated to support this worthy
cause in our community and to recognize that treatment and support for those suffering from mental
illness is embraced rather than stigmatized.
Our community came through, displaying compassion,
understanding and financial support. Thank you so
very much to all who helped and participated in
the event.
On May 12, 2012, in collaboration with member
organizations of the East Bay Family Care Community
Partnership (EBFCCP), Newport County Community
Mental Health Center (NCCMHC) sponsored its FirstAnnual “May Is Mental Health Month 5K Fun Run”
to raise funds for services at NCCMHC and generate
awareness of mental health services and treatment
options provided to the greater Newport County
community. Along with NCCMHC, member organizations of the EBFCCP include: The East Bay Center,
Child and Family Services and East Bay Community
Action Program.
14
We encourage those interested in participating in any
of next year’s events to be sure to check our website,
www.nccmhc.org throughout the year for updates!
EVENT
FUNDS RAISED
Bike-a-Thon
$13,896
Annual Holiday Appeal
$ 5,000
May is Mental Health Month 5K
$ 3,985
Total$22,881
OUR DONORS AND CONTRIBUTORS
INDIVIDUAL GIFTS
Mr. & Mrs. David Kelly
Ms. Lynn Kelly Devlin
Ms. Dianne Peters
Mr. Charles Hayes
Mr. Joseph R. Palumbo, Jr.
Ms. Ruth Barge Thumbtzen
Hon. J. Clement Cicilline
Ms. Amanda Montgomery
Ms. Anna Star
Ms. Anne Berman
Mr. Anthony Brandao
Dr. Anthony Carrellas
Ms. Barbara O’Neill
Mr. Bob D’Andrea
Ms. Bonnie Oukowski
Mr. & Mrs. Brian Jones
Mr. & Mrs. Bruce Muir
Ms. Catherine Bertron
Ms. Catriona St. George
Mr. Chris Reidy
Mr. & Mrs. Christopher Burke
Mr. Daniel R. Graves
Mr. & Mrs. David Whalley
Ms. Dawn Reidy
Ms. Deanna Casey
Ms. Denise Androzzi
Ms. Diane Winslow
Ms. Elizabeth Ripa
Ms. Eneida Melo
Mr. & Mrs. Eric Williams
Dr. & Mrs. Farrel Klein
Mr. & Mrs. Floyd Sumrow
Ms. Frances Yapchaian
Mr. Francis Paranzino
Mr. Gary Cournoyer
Mr. Glen Dawson
Mr. & Mrs. Harlan Tyler
Ms. Harriet Downing
Mr. James Carreira
Ms. Joann Faris
Ms. Jodi Meunier
Mr. John Zeller
Joseph J. Bevilacqua, Ph.D.
Mr. & Mrs. Joseph Queenin
Hon. June Gibbs
Hon. Justin McLaughlin
Ms. Kari Star
Mr. & Mrs. Kenn Takata
Mr. & Mrs. Kenneth Murgo
Mr. Kevin Duffy
Ms. Kristine Del Prete
Dr. & Mrs. Lawrence Audino
Ms. Lynne DeBeer
Mr. Marc Pfeiffer
Ms. Marilyn Drummond
Mrs. Marilyn Peterson
Mr. Mark McKiernan
Ms. Mary McCauley
Ms. Mary Montminy-Danna
Ms. Mary Roberts
Mr. & Mrs. Matthew Jankowski
Dr. Mercedes & Mr. Robert Coulombe
Mr. Mike Marra
Mr. Miles Chandler
Ms. Monica Samotis
P. McFarland
Mr. Patrick Martin
Hon. Paul Gaines
Ms. Rebecca White
Ms. Rene St. John
Mr. & Mrs. Richard Jacobs
Mr. Richard Wheeler
Mr. Robert Goguen
Mr. Robert M. Sabel
Dr. Roberta B. Feather
Ms. Sandy Oxx
Ms. Shauna Duffy
Mr. Stephen Saunders
Mr. Steve Caminis
Mr. Steve McGarvey
Mr. Steven Meyers
Ms. Tess Roney
Mr. Thomas Derecktor
Hon. William West
Mr. & Mrs. William Connerton
CORPORATIONS AND
BUSINESSES GIFTS OF
SUPPORT
Newport Prescription Center
BankNewport
Lang Naturals
SuperKitty.org
Marsh & McLennan Agency
Green Valley Country Club
Hotel Viking Newport
Pedal Power
Ben’s Furniture
Falcone Communications & Design
Newport Athletic Club
International Tennis Hall of Fame
Frosty Freez
Elemental Surf & Skate
Brick Alley Pub
Diversified Resources LLC
Newport Pilates
RaNEW Salon & Spa
RaNEW Salon & Spa 4imprint
Alagria Salon & Spa
Angela Moore
Beach Party Swimwear
Becky’s BBQ
Bed, Bath & Beyond
Best Buy
BJ’s Wholesale Club
Chase Deli & Pizza
Coca-Cola
Crystal Springs Water
Del’s Lemonade
Delta Dental of Rhode Island
East Bay Center
Eastern Ice Company
Easy Entertaining, Inc.
Firehouse Pizza
Flo’s Clam Shack
Greek Food
Hoogendorn Nurseries, Inc.
IHOP
Island Books
JAM Construction
The Kent Center
KJ’s Pub
Mallard Pops Printing
Newport Tent Company
NRI Community Services
PDQ Graphics
Polo Cleaners
Potter & Co.
Rocco’s Little Italy
Stop & Shop
Taco Bell
The Rhino Bar and Grille
Tucker’s Bistro
FOUNDATION GIFTS
AND GRANTS
van Beuren Charitable Foundation $ 66,000
Rhode Island Foundation
$
4,266
Rhode Island Department
of Corrections
$148,000
East Bay Family
Care Community Partnership
$ 2,000
4Imprint.com
$
500
15
BOARD OF DIRECTORS
NCCMHC Board of Directors
Judy K. Jones, Chair
David L. Kelly, Vice Chair
Sheila A. Cory, Second Vice Chair
Sandra Oxx, Treasurer
Barbara J. Audino, Secretary
Hon. Paul L. Gaines
Hon. William E. West
Charles J. Hayes
Joseph R. Palumbo, Jr.
Judge Stephen P. Erickson
Hon. Peter F. Martin
Elizabeth Ripa
Lynne DeBeer
Ruth Barge Thumbtzen
Adam R. Gingras
Hon. J. Clement Cicilline, M.S., Clerk
Joseph J. Bevilacqua, Ph.D., Honorary Member
Congressman David N. Cicilline, Honorary Member
From Left to Right (Back Row): Judge Stephen P. Erickson; Hon. William E. West; Ms. Elizabeth Ripa; Rep. Peter F. Martin; and Mr. David L. Kelly,
Vice Chair.
From Left to Right (Front Row): Hon. Paul L. Gaines; Hon. J. Clement Cicilline, Clerk; Ms. Judy K. Jones, Chair; Mrs. Barbara J. Audino, Secretary;
and Ms. Lynne DeBeer.
(Not pictured: Mr. Joseph R. Palumbo, Jr.; Ms. Ruth Barge Thumbtzen; Ms. Sheila A. Cory, Second Vice Chair; Ms. Sandra Oxx, Treasurer, Mr.
Charles J. Hayes, and. Mr. Adam Gingras)
16
STAFF AND ADMINISTRATION
NCCMHC Executive Management Team
J. Clement Cicilline, M.S., President & Chief Executive Officer
Francis L. Paranzino, M.S.W., L.I.C.S.W., A.C.S.W., Vice President & Chief Operating Officer
Mary Jane Creely, M.S, R.N., P.M.H.C.N.S., B.C, Vice President & Quality Improvement Officer
Ralph L. Franco, M.B.A, Vice President & Chief Financial Officer
Farrel I. Klein, M.D., Clinical Director
Christopher M. Reidy, M.S.W., L.I.C.S.W., Administrator, Outpatient Emergency Services
Heather Locke, M.A., Ed M, L.M.H.C., Administrator, Community Support Services
Gary P. Cournoyer, M.S.W., L.I.C.S.W., Administrator, Children Intensive Services
Gary D. Roberts, M.S.W., S.P.H.R., Administrator, Human Resources
Stephanie R. Costa, M.P.H., C.P.H., Administrator, Quality Improvement Services
Kevin J. Murtough, M.B.A., Controller
L to R: Dr. Farrel I. Klein, Clinical Director; Ralph L. Franco, VP & CFO; J. Clement Cicilline,
President & CEO; Francis L. Paranzino, VP & COO; and Mary Jane Creely, VP & QIO
17
STATISTICAL & FINANCIAL SUMMARIES
FY 2011-2012 Service Statistics by Service Element
Number
Outpatient Service Case Management Visits
8,101
Outpatient Service Counseling Visits
8,077
Community Support Counseling Visits
96
Substance Abuse Counseling Visits
1,076
Community Support Case Management Visits
42,943
Psychiatric Rehabilitation Visits
4,187
Emergency and Screening Service Visits
799
Crisis Intervention Telephone Contacts
1,160
Medication Maintenance Visits
7,427
Rhode Island Consumer System of Care Visits
42,169
Supported Employment Contacts
4,100
Total Service Visits and Contacts
120,135
Outpatient Services
Clients Served
Number
Percentage
0-17 Years
269
26%
18-64 Years
737
65+ Years
Total
Community Support
Clients Served
Number
Percentage
18-59 Years
575
82%
70%
60-64 Years
57
8%
40
4%
65+ Years
73
10%
1,046
100%
Total
705
100%
Grand Total Clients Served: 1,751
18
Program
Revenue
Percent
$5,879,222
83%
General Outpatient
$738,189
10%
Children’s Programs
$494,316
7%
$7,111,727
100%
Expense
Percent
Community Support Program
$5,494,686
79%
General Outpatient
$367,599
5%
Children’s Programs
$1,096,191
16%
Community Support Program
Total
Program
Total
$6,958,476
FY ‘12 SURPLUS(DEFICIT)
100%
($153,251)
19
THE POWER OF PARTNERING
The amazing community partners we work with to touch the lives of over
1500 people with over 120,000 contacts last year.
Newport Public Schools
Middletown Fire Department
DCYF
Town of Portsmouth
Visiting Nurse Services of Newport &
DBHDDH
Bristol Counties
Newport Police Department
RI Legal Services
Town of Tiverton
Middletown Police Department
NAMI-RI
Department of Corrections
CODAC
Open Doors
The Providence Center
Salve Regina University
Newport Psychiatry Services
EBCAP
Powel Psychological Group
RI Coalition for the Homeless
Portsmouth Public Schools
Potter League for Animals
Riverwood Mental Health Services
NRI Community Services
Forest Farm Health Care
Hospital Association of RI
Rhode Island Red Cross
Mental Health Association of RI
Looking Upwards
Newport Prescription Center
Caritas House
Portsmouth Fire Department
Church Community Housing Corporation
Horizon Healthcare Partners
Rhode Island Housing Authority
East Bay FCCP
Opportunities Unlimited, Inc.
Newport Partnership for Families
Edward King House Senior Center
Child & Family
Fellowship Health Resources, Inc.
Village House Nursing & Rehabilitation
RICCMHO
Spurwink
SSTAR
The Kent Center
Family Services of RI
Tiverton Police Department
Newport Nutrition
Newport Hospital
Portsmouth Police Department
Town of Middletown
Family Services Solutions Center
Jamestown Fire Department
Washington Square Service Corporation
Housing Action Coalition
Ocean State Network for Children & Families
Newport Fire Department
South Shore Center
DATA
Newport Housing Authority
East Bay Center
Martin Luther King Center
Middletown Public Schools
Turning Around Ministries
Butler Hospital
Office of Rehabilitative Services
Gateway Healthcare
McKinney Cooperative Shelter
Women’s Resource Center
James L. Maher Center
URI School of Nursing
Rhode Island Community Food Bank
Accredited by:
NEWPORT COUNTY COMMUNITY HEALTH CENTER MAIN OFFICE AND PROGRAM CENTERS
Main Office: 127 Johnny Cake Hill Road
Anita Jackson House:
Middletown, RI 02842
316 Greene Lane
Community Support Programs:
Middletown, RI 02842
65 Valley Road
Child, Adolescent & Family Programs:
65 Valley Road
Freedom Apartments:
1409 West Main Road
(401) 848-5588
Middletown, RI 02842
26 Valley Road
Phoenix One Program:
(401) 846-1213
(401) 846-6620
Middletown, RI 02842
Middletown, RI 02842
(401) 848-6363
(401) 846-3135
Middletown, RI 02842
(401) 324-4085
www.nccmhc.org