who works at fascinations?
Transcription
who works at fascinations?
Fascinations believes love is a journey and everyone travels their own unique route as they move through the different stages of their lives. At Fascinations, we’re equipped to accommodate guests with diverse perceptions, interests, priorities, and relationships. selection, and convenience for our guests. This commitment has afforded Fascinations a loyal customer base whose patronage through word of mouth contributes to its success. Fascinations is also the only boutique retailer to offer its guests a relationship expert. We value the sophisticated and stylish character of our stores and go to extreme lengths to ensure each of our guests has a pleasant and fulfilling experience. Each Fascinations store offers a fun and courteous atmosphere to shop and ask questions. Our stores are vibrant, clean, and open. So, whether our guests are sampling some of our various bath and body products, trying on apparel, purchasing a hand bag, or inquiring about a product, we can assure comfort and privacy. New Fascinations stores contain no explicit imagery. Merchandise is selected to meet our internal “PG13” rating. Product packaging is tasteful, elegant and free of nudity and graphic depictions of any kind. The personal massagers are non-anatomical in design and versions of them may be found, in limited selections, in Brookstone stores or Walgreens and similar drug stores. The new Fascinations do not offer media such as DVDs or magazines. The creation of Fascinations began with the purchase of a small Tucson, Arizona novelty store in the mid-1980s. An unmatched attention to detail and an earnest spirit characterized the imaginative group of people that initiated the remodeling and reorganization of what would become one of Fascinations’ premier retail locations. Soon thereafter, with the success of the first store, and growing consumer demand, we set out to establish new locations. Our associates are thrilled to greet over a million guests each year. Such an achievement has been made possible through the dedication of energetic store managers and knowledgeable sales associates. Now, with operations based in Tempe, Arizona, Fascinations operates 17 stores in Arizona and Colorado, as well as our website, YourFascinations.com. Continuing to grow, Fascinations is committed to improving service, Along with success and growth comes the welcome responsibility of giving back to the communities. Charitable contributions from Fascinations and its employees have increased threefold over the past five years. Our work has also afforded us the opportunity to provide funding for Packages from Home and Cystic Fibrosis. These opportunities greatly increase with each new guest that logs onto YourFascinations.com, or walks through our doors. 2 FREQUENTLY ASKED QUESTIONS WHAT IS FASCINATIONS? Fascinations is a leading boutique retailer, offering an assortment of dresses, corsets, shoes, handbags, bath and body products, jewelry, lingerie, as well as intimacy enhancing products. Fascinations stores vary in size from smaller, more intimate retail spaces where the primary focus is on apparel and novelty items, to larger, principal retail spaces that carry the complete array of Fascinations merchandise. WHAT DOES A TYPICAL FASCINATIONS LOOK LIKE? When a guest walks into one of our stores, we want to provoke a feeling of excitement and comfort. Fascinations’ staff is welcoming and engaging and each store is vibrant, tasteful, and comfortable. Stores are designed in the hallmark Fascinations’ colors: pink and black. And, the shopping experience is heightened by soft music pumping in the background. Bath and body products invite the customer to sample, while an array of apparel waits to be taken to the fitting rooms, in the back of the store. For those just along for the ride or wanting to be enlightened, we offer a library where our guest can pluck a book from the shelf and sit back in one of the comfy sofas. In select stores, we offer a museum of some of the more interesting intimacy enhancing products. Either way, we have something for everyone. Window displays are regularly utilized at many of our stores to highlight featured items and special promotions. We are very conscious of safety and therefore our parking lot and lighting upkeep is scheduled on a daily basis by store staff. We ensure a clean, crisp appearance. WHERE ARE THE FASCINATIONS’ STORES LOCATED? The company operates several stores in the Phoenix, Tucson, and Denver metropolitan areas. The majority of Fascinations stores occupy upscale shopping centers within established neighborhoods. Currently, neighboring businesses include McDonalds, Pier 1 Imports, RA Sushi, Starbucks, Weight Watchers, Urban Outfitters, Checker Auto Parts, and Target. WHAT ARE FASCINATIONS’ HOURS OF OPERATION? Fascinations’ business hours are from 10:00 a.m. to 11:00 p.m., Monday through Sunday. A select few, however, limit hours from noon to midnight on Sundays. All stores suspend operations to observe Easter, Christmas, and Thanksgiving. WHO SHOPS AT FASCINATIONS? The majority of Fascinations guests are monogamous couples in the age range of 25-45. The most significant market increase has been in the number of single women, ages 25 to 49. Independently conducted segmentation research attributes the increased number of single female patrons to the pleasantness of store staff, marketing efforts, product selection, and the cleanliness of the retail areas. All of these factors have contributed to the growth of Fascinations as a leading specialty retailer. WHO WORKS AT FASCINATIONS? Fascinations takes pride in hiring a diverse range of people to work in and manage its stores. Typically, our smaller stores maintain a staff of six sales associates and a management team of two to three people. Our larger stores are generally staffed by 15 associates and are managed by a team of three. Eighty-five percent of associates are female, with a median age of 24. Among store managers, women outnumber men by a ratio of two to one, with a median age of 26. All Fascinations employees must complete a ten-day training program under the supervision of a designated trainer and must pass a manager administered test in order to become a commissioned sales associate. Subsequently, all sales associates and managers attend ongoing training seminars conducted by Fascinations’ Human Resource Department. WHAT KIND OF VEHICULAR TRAFFIC DOES THE TYPICAL FASCINATIONS LOCATION GENERATE? The flow of traffic in and out of the largest Fascinations’ locations is equivalent to that of other specialty retailers, which varies by store location. Customer traffic increases during peak hours, typically noon to 3:00 p.m. and 5:00 p.m. to 9:00 p.m. FOR MORE INFO CONTACT US AT: [email protected] 480.921.8006 4 COMMUNITY, CO-TENANCY & CHARITY As the leading specialty boutique retailer in the Western U.S., Fascinations is committed to corporate responsibility. A key aspect of our corporate responsibility approach is the relationship building strategy we implement within each of our communities. We define those communities as the cities and towns in which we work - from where our regional offices are located, to the neighborhoods surrounding our retail locations, and on to the plazas and shopping centers we occupy. Ultimately, the objective of all our community activities, whether it’s charitable giving, chamber of commerce involvement, or tenant improvements, is to assist us in meeting our strategic goals and to benefit the development of our business. We recognize the value of relationship building and understand that when we succeed, the opportunities for individuals and businesses around us to prosper expand as well. Fascinations is committed to maintaining excellent relationships with its co-tenants. Fascinations’ co-tenant list is diverse and includes national brands such as Sprouts and Ace Hardware as well as local merchants and restaurants. Additionally, we strive to continually improve our own properties adjacent to those of our business neighbors: Target Stores, Sprouts, Burger King, and Staybridge Suites, etc. co-tenants Ace Hardware Applied Sciences Big Five Sporting Goods Budget Framer California Closets Canyon Falls Spa and Salon Chic Skincare Center Citizens Bank Corleone’s Sandwiches Dairy Queen Danny’s Family Car Wash Dickey’s BBQ Discount Tire We firmly believe in giving back to the communities we serve and strive to make them a better place to live and work. Domino’s Pizza Duncan’s RC Toys Elvis Cinemas Fantastic Sam’s Fate Brewery Game Force Gold’s Gym Jun Japanese Krav Maga Fitness Max Sports Nutrition Michele Hunter Aesthetics Papa Murphy’s Performance Bicycle Shop Performance Scooter Popeye’s Chicken Prima B Dance Wear RA Sushi Rula Bula Irish Pub Sherwin Williams Sprouts Subway Tan Factory The Breakfast Joynt The Craft Retreat Tiki Tan UPS Store Willowstone Antique Market business neighbors Holiday Inn®, Target® and Target symbol, Pier 1 Imports®, Burger King®, and Baja Fresh® are registered trademarks in the U.S. and other countries. Staybridge Suites by Holiday Inn® is a registered service mark in the U.S. and other countries. Over the past several years, we’ve donated our time and money to support important causes, such as Cystic Fibrosis Research, HIV education and prevention, the Muscular Dystrophy Association, and Packages From Home. Our employees are engaged throughout the year in raising funds and awareness for these important causes. We also dedicate ourselves to the health and well-being of our guests and employees. Fascinations offers health related educational workshops, seminars, and coaching to both guests and associates, encouraging them to make healthy choices by providing current information and advice. Fascinations is making strides in reducing its environmental footprint. We recognize the importance of enhancing sustainable practices throughout our operations and are supportive of suppliers who do the same. We have made a concerted effort to add more organic and natural products to our merchandise selection and expand existing lines of products made with recyclable materials. We are committed to making sustainable choices. Cystic Fibrosis Foundation® and Muscular Dystrophy Association® are registered trademarks in the U.S. and other countries. 6 ABOUT OUR GUESTS RELATIONSHIP STATUS 11% Single 12% Dating 77% Committed GENDER DISTRIBUTION* 28% Male 72% Female AGE DISTRIBUTION 23% 18-24yrs 32% 25-34yrs 23% 35-44yrs 15% 45-54yrs 5% 55-64yrs 1% 65-74yrs GUEST PURCHASES 3% Accessories/Misc. 4% Massagers 8% Health & Wellness 12% Gift & Party Items 16% Romance Toys 22% Bath & Body 35% Apparel & Lingerie EDUCATION LEVEL 14% High School Degree 38% Some College 37% College Graduate 12% Post-Graduate SHOPPING FREQUENCY 22% 1-2 times/mth 40% 1-2 times/3mths 38% 1-2 times/yr Source: Indepeandent Research Segmentation Study conducted for Marsoner, Inc. d.b.a Fascinations 2007; DT Marketing & Vision Quest Solutions, Irvine, CA *Based on 2011 Rewards Program Membership 8 THE HEART OF SPECIALTY RETAIL Variety Our purchasing department works year round to assemble a distinct combination of seasonal trends, exclusive partnerships, and Fascinations’ branded products, ensuring a selection that appeals to the broad range of our guests’ tastes. Enticing those guests with a steady flow of fresh new product at a variety of price points remains the central focus of the women and men in Fascinations’ purchasing department. They’re commitment to providing quality and value for guests is backed by a generous return policy, the result of trusted supplier relationships and strategic planning. Love is a Journey. Explore your Fascinations. Fascinations’ product mix and marketing promise to offer the right balance of merchandise, pricing, and messaging. Whether it’s in store or online, we seek to create a harmony of value, quality, and education, providing our guests with a myriad of options to enrich their relationships. Our unique approach to specialty retail continues to set us apart, conveying our belief that the journey is better, when explored. 10 FASCINATIONS’ LANDLORD CONTACT INFORMATION Fascinations is committed to long-term, productive business relationships. LOCATION DURATION COMPANY REPRESENTATIVE PHONE EMAIL Phoenix, Arizona 22 yrs Paradise Place Venture, LLC Eleonore Bernhardt 602-908-4488 [email protected] Tempe, Arizona 13 yrs Mill Alley Partners Linda Haberman 480-968-9888 [email protected] Arvada, Colorado 10 yrs Arlington Square Dean Titterington 303-721-1002 [email protected] Aurora, Colorado 9 yrs KEW Realty Corp. Kim Shelton 303-329-8100 [email protected] Glendale, Arizona 6 yrs Zell Commercial Real Estate Vicki Parra 602-386-5706 [email protected] Scottsdale, Arizona 4 yrs Optim Karlene Politi 480-427-4277 [email protected] Scottsdale, Arizona 4 yrs Case, Huff & Associates Chris Sparkman 602-252-9300 [email protected] Scottsdale, Arizona 4 yrs Clayton Companies Carla Miller 480-941-2260 [email protected] Colorado Springs, Colorado 4 yrs Noddle Companies Mark Ringsdorf 402-496-1616 [email protected] yourfascinations.com ©2012 Fascinations. Fascinations and the Fascinations logo are registered trademarks of Fascinations and its affiliates in the U.S.