www.impark.com A Company With Vision What Do We Do?

A Company With Vision
Imperial Parking (Impark) is one of the largest
parking management companies in North America.
We operate more than 1,900 parking facilities
with 450,000 parking spaces in more than 30 city
markets across Canada and the United States.
Impark manages parking facilities on behalf of
property owners and asset managers under parking
management agreements and through providing
bankable long-term leases.
Our mission is to partner with clients, customers and
employees to deliver exceptional service and value
through innovation. Furthermore, our reputation
has further grown through employing leading edge
technology in parking solutions in maximizing client
service and bottom-line accountability.
The Impark philosophy accepts that the highest
degree of success will come from the integration
of the management of the parking facility into the
total building management team. A fact that is well
supported through our annual corporate client
surveys.
www.impark.com
What Do We Do?
Impark provides complete parking and transportation
services solutions, as designed to meet the needs of a
wide variety of clients. Our services include:
• Full parking management – Staffing, operating,
reporting and improving parking and transportation
systems and services
• Hotel / Valet parking services – Complete full-service
programs for hotel, restaurant, special event patrons;
self-serve convenience of automated guest check-in
using ‘Impark Wireless’ service interface
• Integrated Technological and Back-office Services
– Facilitating the planning, investment and
management of applied technology utilities from
card processing
interfaces, payby-phone, etc.
to centralized
client and enduser customer
support centre,
billing, audit
and reporting
services
• Financing Impark has
effective
capacity
to provide
financing
for capital improvements to enhance financial
performance, security and customer service
Across North America and
Growing
Impark operates in more than 30 cities / regions and
continues to grow in key markets across the United
States and Canada.
Canada
Banff
Halifax
Kelowna
Ottawa
Regina
Vancouver
Winnipeg
Calgary
Hamilton
London
Penticton
Saskatoon
Vernon
Edmonton
Kamloops
Montreal
Prince George
Toronto
Whistler
United States
Atlanta
Dallas
Minneapolis
Oakland
Seattle
Baltimore
Miami
Newark
Philadelphia
Washington, DC
Chicago
Milwaukee
New York
San Francisco
“For Oxford, the benefits of outsourcing
our parking contracts to Impark made the
best business sense. Impark’s sophisticated
infrastructure was able to transition our
considerable parking portfolio fluidly, with no service
interruption to our tenants. We are very pleased with
the results of our relationship with them thus far.”
Andrew McAllan
Senior VP Real Estate Management, Oxford Properties
Group
The Impark Difference
• Recognized as the industry leader at revenue
security and audit procedures where we
proactively reduce internal slippage through
applied management in prevention and
detection
• Tenant lease parking entitlement management,
accounting and reporting systems
• Focus on client-specific solutions that drive both
‘bottom line’ results and overall customer service
and total parking experience and integration
with local transportation network
• Facilitation of tenant amenities that enhance
building service initiatives
• Development and execution of facility marketing
plans
• White Glove’ service, whether street-level lot or
5-star exclusive hotel property
• North America’s first Carbon Neutral parking
company; employing sustainable business
practices across every business activity at Impark
Parker Pete Program
The Parker Pete motorist assist
program offers the following
free services to Impark
customers
•
•
•
•
Open locked doors
Flat tire assist
Battery boost
Deliver gas
Copyright © 2008 Imperial Parking Corporation.
™Impark and the Impark symbol and logotype designs are trademarks of Imperial Parking
Canada Corporation and Imperial Parking (U.S.) Inc.
What can we do for you?
Our approach is specific and measured to each
property and we are passionate about what we do.
We would welcome the opportunity to share how
we can improve your financial results and enhance
customer service from your parking asset.
Please visit our website for more information and
how to contact our local management professionals.
Nancy Forget
Manager, Business Development
178 Queens Quay East
Toronto, ON M5A 1B4
Tel: 416.369.1801 ext.234
Fax: 416.369.1804
Email: [email protected]
www.impark.com