- City of Spanish Fort

Transcription

Public Transit
We’re Going Your Way!
Page 28
Baldwin Rural Area
Transportation
System
P.O. Box 907
Robertsdale, Alabama 36567
Eastern Shore: 251-990-4636
Central & South Baldwin: 251-972-6817
Bay Minette: 251-937-0355
Fax: 251-972-6841
www.baldwincountyal.gov
BRATS Survey
Date:_________________________________
1.
How many days a week do you ride Public Transit?
1
2
3
4
5
6
7
2.
Where are you going?
 Work
 Shopping
 Medical Needs
 Visit Friends
 Other:______________________________________
3.
Are you making another connection?
 Yes
 No
4.
Was your bus clean?
 Yes
 No
5.
Did your bus arrive within the scheduled time frame?
 Yes
 No
6.
Was our staff courteous?
 Yes
 No
7.
What is your zip code? _________________________________
8.
Did you have an enjoyable experience?
 Yes
 No
If you said no, what can we do better:
__________________________________________________________________
__________________________________________________________________
Comments:_______________________________________________________
_________________________________________________________________
Thank you for riding with us today!
Please mail to:
BRATS Survey
Attention: Management
PO Box 907
Page 2
We’re Going Your Way!
KEEPING IN TOUCH
In order for BRATS to serve the community better, we are
constantly upgrading and improving our services. The public is
always invited to call us to inquire about any of our new services
or for changes on any of our regular routes.
We are here to serve the public, and no question is too big or
too small to handle. We welcome all questions and suggestions.
Baldwin Rural Area Transportation System
Public Transit
Call us at 972-6817, 937-0355 or 990-4636.
SPECIAL THANKS
BRATS would like to thank everyone who uses public
transportation, and encourage your continued support. Only by
keeping transportation needs in the public eye can we hope to
insure the future of public transit in our county, our state, and our
country. BRATS would also like to thank the volunteers and
dedicated employees.
They are the heart of the program.
BRATS
18100 County Road 54
P.O. Box 907
Eastern Shore: 251-990-4636
Central & South Baldwin: 251-972-6817
Bay Minette: 251-937-0355
Fax: 251-972-6841
www.baldwincountyal.gov
Funding for Baldwin Rural Area Transportation System is
provided by the Baldwin County Commission, and
Federal Transportation Administration grants which are
administered by Alabama Department of Transportation.
PART OF ALABAMA’S PUBLIC TRANSIT SYSTEM
ALTRANS
January 2013
Page 26
ADVERTISING INITIATIVE
TABLE OF CONTENTS
BRATS Mission Statement
Page 5
Introduction
Page 5
History and Background
Page 6
How We Work
Page 6
Central Transfer
Page 7-8
Travel On The Eastern Shore
Page 9
Eastern Shore Express
Page 9
Express Routes
Page 10
South Central Express Routes
Page 10
North Baldwin Express Routes
Page 11
City Zone Routes
Page 12-13
Nutrition Routes
Page 14
Designated Work Routes
Page 15
Beachlinc
Page 15
Northlinc
Page 16
Baylinc
Page 17
How to Schedule a Ride
Page 18
Hours of Scheduling
Page 18
No Show Policy
Page 19
Service Animals
Page 19
Additional Information
Page 20
BRATS Safety Rules on Vehicles
Page 21
Fares
Page 22
Disability Accessibility
Page 23
Bike Transport
Page 24
Advertising With BRATS
Page 25
Non Discrimination Notice
Page 25
Keeping in Touch
Page 26
Special Thanks
Page 26
BRATS Survey
Page 27
While searching for a way to increase revenue to assist with
keeping fares low to the citizens, BRATS found that allowing
businesses the opportunity to advertise on the BRATS vehicles
was a victory for not only BRATS but for the business themselves.
These rolling billboards have proven to be a great success with a
minimal investment. Rates for advertising vary due to the size,
location and graphics of the advertising, so please contact McNutt
& Company, LLC which manages the Advertising Initiative for
Baldwin Rural Area Transportation system (BRATS) in Baldwin
County, Alabama. BRATS service area covers the city of Bay
Minette, Spanish Fort, Daphne, Loxley, Robertsdale, Fairhope,
Point Clear, Foley, Gulf Shores and Orange Beach among others.
Ad may be placed on the inside and the outside of the buses in
limited formats. Proceeds from the placement of ad benefits the
Baldwin County Commission, Baldwin County Rural Area
Transportation System and the citizens of Baldwin County.
Contact us today toll free 1-800-501-6750 or 334-501-4807 or
email us at : [email protected].
NON DISCRIMINATION NOTICE / TITLE VI
The Baldwin Rural Area Transportation System hereby gives
public notice of its policy to uphold and assure full compliance
with Title VI of the Civil Rights Act of 1964, the Civil Rights
Restoration Act of 1987, and all related statutes. Title VI and
related statutes prohibiting discrimination in Federally assisted
programs require that no person in the United States of America
shall, on the grounds of race, color, national origin, sex, age, or
disability be excluded from the participation in, be denied the
benefits of, or be otherwise subjected to discrimination under any
program or activity receiving Federal assistance.
Any person who believes they have been aggrieved by an
unlawful discriminatory practice regarding Baldwin Rural Area
Transportation System programs has a right to file a formal
complaint with Baldwin Rural Area Transportation System. Any
such complaint must be in writing and submitted to Director of
Transportation within one hundred eighty (180) days following the
date of the alleged occurrence. For more information regarding
civil rights complaints, please contact: Baldwin Rural Area
Transportation System, Director of Transportation at P.O. Box
907, Robertsdale, Alabama 36567.
Page 4
BIKE TRANSPORT
BRATS MISSION STATEMENT
BRATS is proud of the addition of a bike carriers attached to
the front bumpers of several of the BRATS buses which allows
riders to easily store bicycles on the bus for cycling activities once
they reach their destination. Make sure to notify the scheduler that
you will need transport by a vehicle with a bike rack to ensure
transport of the bike. Each carrier can hold up to two adult-size
two wheel bikes. The bike racks only contacts the bikes’ tires,
reducing any potential damage to a loaded bike. It is the
passenger’s responsibility to load and unload their bike however
these are the proper steps:
Loading:
1. It is very important to get the driver's attention before you
load or unload your bike.
2. As the bus approaches, have your bike ready to load.
Remove water bottles, pumps or any loose items that
may fall off.
3. Always load from the curb side of the street.
4. Squeeze the handle and pull down to release the folded
bike rack.
5. Lift your bike onto the rack, fitting wheels into the slots.
Each slot is labeled for front and rear wheels. Please
load your bike in the outside slot first, if vacant.
Raise and release the support arm over the top of the
front tire. Make sure the support arm is resting on the tire
and not the fender or frame.
Unloading:
1. Raise the support arm off the tire. Move the support arm
down, out of your way.
2. Lift your bike out of the rack.
3. Return the rack to the upright position if there isn't
another bike on the rack.
4. If you forget to retrieve your bike or the driver pulls away
before you've unloaded it, please call BRATS at (251)
972-6817.
5. BRATS is not responsible for theft and damage due to
improper loading, unloading or securing.
6. Bikes should not be locked to bike rack.
6.
Page 24
IT IS THE GOAL OF THE BRATS PROGRAM TO OFFER SAFE,
AFFORDABLE, AND RELIABLE TRANSPORTATION TO THE
CITIZENS OF BALDWIN COUNTY IN ORDER TO HELP
PROMOTE A STRONG ECONOMY, PROTECT OUR
ENVIRONMENT, CONSERVE ENERGY,
AND ENHANCE OUR LIVES.
INTRODUCTION
BRATS has a ZERO tolerance policy for substance abuse,
harassment, discrimination and is an equal opportunity employer.
We at the Baldwin Area Transportation System are very proud of
our service to the Baldwin County community. Our fleet of
vehicles transport individuals to daily appointments, to shop, buy
groceries or just visit with friends and neighbors. Among the types
of routes we offer are: Dial-A-Ride, work routes, routes to kidney
dialysis, physical therapy, and cancer treatments, routes for the
Association for Retarded Citizens (ARC), and to Baldwin County
Mental Health.
Providing work transportation for our citizens is very important to
us, and we have been able to establish many types of work routes
in our on-going efforts to serve. Our regular routes and work
routes are developed as the demand dictates. Route types
include those driven by workers at the business and paid for by
the riders; routes driven by BRATS drivers and billed to the
business monthly; routes driven by BRATS drivers with weekly
tickets purchased in advance by the passengers. Also, we are
often able to provide transportation to work via our Central
Transfer and/or Express Routes—with careful planning. Work
Routes are very popular with both employees and employers
because they have proven to get people to work on time and to
have great tax benefits.
Any interested businesses are
encouraged to contact BRATS for details.
BRATS has received numerous awards for outstanding service
from our National, State, Regional, and County Governments, as
well as recognition for our efforts toward environmental protection.
HISTORY AND BACKGROUND
In 1987, the Baldwin County Commission identified a growing
need for public transportation. With a (then) population of 80,000
in a geographical area of 1,600 square miles, and no major urban
population, the need was real and often critical. To put the kind of
program needed into action, funding was established by a Federal
Transportation Administration grant and administered by Alabama
Department of Transportation. With the purchase of three used
vans from Community Action, and the hiring of two drivers, BRATS
began service to the county. The growth was everything and more
than was expected, serving all points of our county in various
ways. BRATS has managed to stay abreast of citizens’ needs as
the county population grew from that original 80,000 when we
started, to the present 182,000. From our very beginning to the
successful program we have become, our goal of excellence in
service has remained uppermost in our thoughts. We do truly
believe that BRATS belongs to the Baldwin County community.
HOW WE WORK
BRATS makes every effort to serve the needs of all the citizens
of Baldwin County. Since our buses cross and re-cross the entire
county, the chances are excellent that one of our regular routes
will be just what you need. If one of the regular routes is not going
where and when you need to go, we will work hard to
accommodate you with other planning. All passengers from health
care facilities, nursing homes and assisted living residences are
required to be accompanied by an assistant. There is no charge
for the assistant, with regular fare for the passenger.
Page 6
DISABILITY ACCESSIBILITY
We are proud of the fact that we are able to furnish reliable,
reasonably priced transportation for our county citizens with
disabilities that restrict mobility. The lifts and wheelchair
securement systems designed for our vehicles are easy to operate
and make transporting passengers a very simple matter. All
vehicles are equipped with grab rails, and 8-10 inch steps which
are well-lighted and striped. Most lifts are 30” wide, but a few
vehicles are equipped with lifts which are 33” wide. The lifts
are designed to support a total of 600 pounds. If
you have a special type of wheelchair which will
require a lift wider than 30”, please advise our
scheduler when you set up your trip. When scheduling
a ride, give 24 hours notice, inform us of your special needs, and
we will be happy to send the proper vehicle to accommodate your
needs.
For door-to-door service, your home ramp must meet safety
specifications, or you will be required to meet the driver at the
curb. The safety specifications for home ramps states that they
must be a least 36” wide, and that the maximum slope is 1:12
(it must have only a 1” rise for every 12” of incline). Further, the
ramp must be constructed of decking boards installed crosswise
for traction, and must have guard rails on each side.
The driver is able to assist with normal boarding and
de-boarding. If further assistance is needed, be prepared to have
someone accompany you. There is no charge for one assistant to
ride.
Our transit agency requires that all mobility devices be secured
when being transported and have working brakes for the safety of
all passengers.
The definition of a wheelchair is a mobility device with 3 or 4
wheels that does not exceed 30 inches in width and 48 inches in
length and does not weight more than 600lbs when occupied. The
device may be operated manually or powered. If your mobility
devices and/or ramps don’t meet the above requirements, due to
safety concerns we will request that these items be brought up to
standards to eliminate safety hazards.
CENTRAL TRANSFER
FARES
Mileage Rates
(Demand response, express routes and zone routes,)
0 - 5.0 MILES
ONE WAY
$2.00
5.1 - 10 MILES
ONE WAY
$2.50
10.1 - 15 MILES
ONE WAY
$3.00
15.1 - 20 MILES
ONE WAY
$3.50
20.1 - 25 MILES
ONE WAY
$4.00
25.1 - 30 MILES
ONE WAY
$4.50
Over 30.1 MILES
ONE WAY
$5.00
Extra Stops Require Pre-Planning And The Fares Are Based On
The Above Mileage Rates.
Extra Stops Are Limited to (1) One Per Day.
Failure to Cancel (NO SHOW) (See No Show Policy on Page 19.)
Same Day Service—Additional $2.00 Fee and Availability is
Limited.
CENTRAL TRANSFER - SEE PAGE 7 & 8
ROUND TRIP/ONE WAY
$7.00
MOBILE TRIPS - 1st Thursday of Month
ROUND TRIP/ONE WAY
BRATS CENTRAL TRANSFER —
$7.00 FOR ROUND OR ONE WAY TRIP
24 HOUR ADVANCE RESERVATIONS ARE REQUIRED!!!
ADDITIONAL TIME MAY BE REQUIRED FOR HOME PICK-UPS.
Service Available Monday—Friday.
DEPARTURE
TIME
Estimated
Time you
Leave Origin
CITY/TOWN/
AREA
Service Areas
DESIGNATED STOPS
ARRIVAL
DESTINATION
Estimated Time
of Arrival at
Destination
RETURN
PICK-UP
TIME
Estimate
Time you will
be picked up
to go home.
Central Transfer 1
$12.00
NUTRITIONAL CENTERS - SEE PAGE 14
ONE WAY
Our CENTRAL TRANSFER serves a great many needs for
traveling end-to-end or across the county. The roughly rectangular
shape of our county, and the central location of the BRATS office,
allows us to bring passengers from the “four corners”, into
Robertsdale, to transfer to another bus going in another direction.
Door-to-door pick-ups for this Central Transfer begins at 8:00 AM
(pick-up time is dependent upon the number of people scheduled
from that area), arriving at the BRATS office at approximately 9:00
AM. Destinations in other parts of the county are then reached by
9:30-10:00 AM. Return trip pick up time is 12:00-12:30 PM. The
CENTRAL TRANSFER route has proven to be very popular, and is
a great service to our citizens.
$1.00
Discount Pass Information
DISCOUNT PASSES ARE AVAILABLE AND ARE ISSUED BY OUR
DRIVERS.
THE FOLLOWING ARE THE TYPES OF PASSES AVAILABLE:
$10.00 DISCOUNT PASS WHICH HAS A VALUE OF $11.00
$50.00 DISCOUNT PASS WHICH HAS A VALUE OF $55.00
No child under the age of 13 years old may ride a demand
response route without an adult of the age of 18 years or older.
NO CREDITS AND NO REFUNDS
Page 22
8:05 AM
BAY MINETTE
Mc DONALD’S
9:45 AM
12:15 PM
8:30 AM
STAPLETON
TOM THUMB
9:30 AM
12:30 PM
8:45 AM
LOXLEY
CHEVRON STATION
9:15 AM
12:45 PM
9:05 AM
ROBERTSDALE
BRATS OFFICE
9:00 AM
1:05 PM
Central Transfer 2
8:15 AM
FOLEY
CHURCHES
9:30 AM
12:15 PM
8:45 AM
SUMMERDALE
RICKENS
9:15 AM
12:45 PM
Central Transfer 3
7:45 AM
SPANISH FORT
RITE AID
10:15 AM
12:00 PM
8:00 AM
DAPHNE
STAPLES
9:45 AM
12:15 PM
8:15 AM
FAIRHOPE
HARDEES
9:30 AM
12:30 PM
8:45 AM
SILVERHILL
TOWN HALL
9:15 AM
12:45 PM
BRATS SAFETY RULES on Vehicles
CENTRAL TRANSFER
Safety of our passengers is our number one concern and these rules
must be followed by everyone:
LITTLE RIVER & TENSAW
MONDAY
DEPARTURE
TIME
Estimated
Time you Leave
Origin
7:00 AM
7:15 AM
CITY/TOWN/AREA
Service Area
LITTLE RIVER
TENSAW
ARRIVAL
DESTINATION
RETURN
PICK-UP TIME
Estimated Time of Arrival at
Destination
Estimated Time you will be
picked up to go home.
9:45 AM - 10:15 AM 12:00 PM - 1:00 PM
9:45 AM - 10:15 AM 12:00 PM - 1:00 PM
ELSANOR, SEMINOLE, & ROSINTON
1.
Do not lean or extend the body or articles from the vehicle.
2.
No smoking, eating or drinking on the bus.
3.
No consumption of any alcoholic beverage or possess an open container of any
alcoholic beverage.
4.
Do not possess, use or sell any controlled substance.
5.
Do not carry or possess any dangerous weapons.
6.
Do not possess or transport any flammable liquid, or other hazardous material. This
includes, but is not limited to, gasoline, kerosene, propane, industrial chemicals, any
other flammable chemical, and any toxic substance.
7.
Proper clothing consisting of a top, bottom and shoes must be worn at all times. The
top or shirt must conceal the front side of torso; the bottom or pants must conceal
from the waist down to approximately 18 inches and if the shoes are of lace style,
these laces must be tied.
8.
When de-boarding the bus, please wait until the bus has pulled away before crossing
the street.
9.
Do not engage in disruptive, disturbing behavior including: distracting the driver,
disrespecting fellow passengers’, loud conversation, profanity or operating any
electronic device with sound without earphones.
MONDAY & TUESDAY
DEPARTURE
TIME
Estimated
Time you Leave
Origin
8:00 AM
CITY/TOWN/AREA
Service Area
SEMINOLE
ARRIVAL
DESTINATION
RETURN
PICK-UP TIME
Destination
9:45 AM - 10:15 AM 12:00 PM - 1:00 PM
BROMLEY, CROSSROADS, ELBERTA, LILLIAN, ORANGE BEACH
& WHITEHOUSE FORK
TUESDAY & THURSDAY
DEPARTURE
TIME
Estimated
Time you Leave
Origin
7:45 AM
7:45 AM
8:00 AM
7:45 AM
7:45 AM
7:45 AM
ARRIVAL
DESTINATION
RETURN
PICK-UP TIME
Service Area
Destination
BROMLEY
CROSSROADS
ELBERTA
LILLIAN
ORANGE BEACH
WHITEHOUSE FORK
9:45 AM - 10:15 AM
9:45 AM - 10:15 AM
9:45 AM - 10:15 AM
9:45 AM - 10:15 AM
9:45 AM - 10:15 AM
9:45 AM - 10:15 AM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
CITY/TOWN/AREA
GULF SHORES, MAGNOLIA SPRINGS, & SUMMERDALE
WEDNESDAY & FRIDAY
DEPARTURE
TIME
Estimated
Time you Leave
Origin
7:45 AM
8:00 AM
8:00 AM
ARRIVAL
DESTINATION
RETURN
PICK-UP TIME
Service Area
Destination
GULFSHORES
MAGNOLIA SPRINGS
SUMMERDALE
10:15 AM
10:00 AM
9:15 AM
11:45AM
11:45 AM
12:45 PM
CITY/TOWN/AREA
10. All Passengers must use safety restraint equipment at all times if such equipment is
available on vehicle.
11. Passengers who are either less than four (4) years of age or who weigh less than
forty (40) pounds are required to use an appropriately sized child safety seat, and any
such seat is required to be properly secured with available restraint equipment at all
times. These child safety seats are the sole responsibility of the guardian passenger
of child.
12.
It is the passenger’s responsibility which is using the oxygen cylinder to make sure
each oxygen cylinder is secured to prevent movement and leakage. Each cylinder
should be loaded and secured in an upright position. “Secured” means that the
cylinder is not free to move when the vehicle is in motion.
13. It is the passenger’s responsibility which is using the oxygen cylinder to make sure
oxygen cylinders or other medical support equipment should never be stored or
secured in the aisle. Make sure that the seating of the passenger requiring oxygen
does not restrict access to exits or use of the aisle.
14. Since the release of oxygen from a cylinder could accelerate a fire, it is the
passenger’s responsibility which is using the oxygen cylinder to make sure each
cylinder should be secured away from sources of heat or potential sparks. Securing
personal oxygen tanks are the passenger’s responsibility.
15. Aisles of the bus must be clear at all times.
16. Do not vandalize the vehicle.
PEOPLE WHO REFUSE TO FOLLOW THE NECESSARY
RULES CAN BE REFUSED SERVICE.
Page 8
*** RIDERS GUIDE ***
TRAVEL ON THE EASTERN SHORE
On Demand Response routes, drivers can only wait at your
residence for three minutes. Please be prompt, as the
driver must be able to pick up the next passenger on time.
Because of unpredictable traffic and weather — you must
allow for a 30 minute variation in pick-up time. For
example, if your scheduled pick-up time is 9:00 AM, you
will be picked up anytime between 8:45 AM and 9:15 AM.
When making your appointments, please take this fact into
consideration.
Our drivers can perform only ordinary assistance in
boarding and de-boarding. Ordinary assistance is defined
as opening of a door, helping with packages and offering of
an arm.
All Personal Care Assistants must be a minimum of 18
years old and must have the ability to assist the passenger
with all of their needs. A passenger is limited to one
Personal Care Assistant.
BRATS offers door to door service meaning we do not
enter homes and there is limit of three steps, so
passengers please have a friend or family member
accompany you if you need assistance. No additional
charge will be made for the Personal Care Assistant to
accompany the passenger.
All nursing homes or assisted-living passengers must be
accompanied by an Personal Care Assistant.
Parcels are allowed if the passenger can reasonably carry
and control the parcel. The passenger must be able to get
the parcel(s) on and off the vehicle in one trip, stabilize it,
and control it through the transit trip. For non-ambulatory
passengers or other passengers with disabilities, the parcel
should be such that the driver or an accompanying person
can carry the parcel(s) on and off the vehicle in one trip,
stabilize it, and with the assistance of a cardboard box or
likeness, have the parcel(s) under control for the trip. Any
parcel that either directly or indirectly threatens the safe
transportation of passengers will not be allowed.
Page 20
Designated routing has been put in place on the Eastern Shore in
order to accommodate the large volume of travel requests in
Fairhope, Daphne, and Spanish Fort.
This Demand Response
Route allows travel along the Eastern Shore through out the day
Monday through Friday. Reservations are required 24 to 48 hours in
advance of travel.
EASTERN SHORE EXPRESS
(CHARGED BY MILEAGE)
SOUTH BOUND
TIME
NORTH BOUND
GOING TOWARD
FAIRHOPE/POINT CLEAR
PICK-UP BEGINS
GOING TOWARD
SPANISH FORT
SPANISH FORT
DAPHNE
MONTROSE
FAIRHOPE
POINT CLEAR
SPANISH FORT
DAPHNE
MONTROSE
FAIRHOPE
SPANISH FORT
DAPHNE
MONTROSE
FAIRHOPE
8:00 AM
8:30 AM
8:45 AM
9:15 AM
9:30 AM
10:00 AM
11:30 AM
12:15 PM
12:30 PM
1:00 PM
4:00 PM
4:15 PM
4:30 PM
BARNWELL
POINT CLEAR
FAIRHOPE
MONTROSE
DAPHNE
SPANISH FORT
FAIRHOPE
MONTROSE
DAPHNE
SPANISH FORT
FAIRHOPE
MONTROSE
DAPHNE
4:45 PM
SPANISH FORT
NO SHOW POLICY
EXPRESS ROUTES
Express Routes are a Demand Response/Dial A Ride program which
allows travel outside the city. Express Routes can connect with our
Central Transfer route and fares are charged by mileage.
CENTRAL EXPRESS
LOXLEY TO ROBERTSDALE
Wednesday
DEPARTURE TIME
RETURN PICK-UP TIME
Estimated Time you Leave Origin
Estimate Time you will be picked up to go home.
9:45 AM - 10:15 AM
10:45 AM - 11:15 PM
12:30 PM
1:30 PM
ROBERTSDALE TO LOXLEY
Thursday
DEPARTURE TIME
RETURN PICK-UP TIME
9:45 AM - 10:15 AM
10:45 AM - 11:15 PM
12:30 PM
1:30 PM
ELSANOR, SEMINOLE, & ROSINTON
Monday & Tuesday
DEPARTURE TIME
RETURN PICK-UP TIME
8:00 AM
1:30 PM
SOUTH CENTRAL EXPRESS ROUTES
TUESDAY &
THURSDAY
ELBERTA
LILLIAN
ORANGE BEACH
WEDNESDAY &
FRIDAY
BON SECOUR
GULF SHORES
MAGNOLIA SPRINGS
MARLOW
DEPARTURE TIME
RETURN PICK-UP TIME
Estimated Time you
Leave Origin
Estimate Time you will be
8:00 AM & 11:45 AM
11:15 AM & 1:30 PM
7:45 AM
11:15 AM & 1:30 PM
9:00 AM - 9:30 AM
11:00 AM - 11:30 AM
10:30 AM - 11:00 AM
No Return Trip
DEPARTURE TIME
RETURN PICK-UP TIME
Estimated Time you
Leave Origin.
8:00 AM & 11:45 AM
9:00 AM - 9:30 AM
11:00 AM - 11:30 AM
8:00 AM & 11:45 AM
8:00 AM & 11:45 AM
11:15 AM & 1:30 PM
10:30 AM - 11:00 AM
No Return Trip
11:15 AM & 1:30 PM
11:15 AM & 1:30 PM
Page 10
A No Show is defined as:
Any time travel has occurred to pick up a passenger that
does not ride.
There has been no advance call by the customer or
customer’s representative to cancel the scheduled trip.
Trip is not canceled one hour prior to scheduled pick up
time.
Any time a driver waits 3 minutes and passenger is not
present or ready to leave.
When a passenger cancels trip once you have arrived at
the pick-up location.
Non-canceled rides will be declared a No Show. If your first pick-up
for the day is a No Show the remaining trips for the day will be
canceled, unless scheduling has been notified.
Passenger accumulating three (3) No Shows in a 30-day period will
be suspended from all transit service for 14 days and charged a ten
($10.00) dollar “No Show Fee” for the abuse of our transit program.
If a passenger receives more than one suspension within a year, the
second suspension will be thirty (30) days or longer. It will be
determined on a case by case basis and may be a permanent
suspension. Once a passenger receives two (2) No Shows, the
passenger will be given verbal warning. Prior to any suspension a
written notification will be mailed to the passenger. Individuals may
appeal a suspension. All appeals must be in writing prior to the
suspension date and directed to the Director of Transportation at
P.O. Box 907 Robertsdale, Alabama 36567.
SERVICE ANIMALS
Animals such as guide dog(s), signal dog or other animals
individually trained to work or perform tasks for an individual with a
disability, are welcome to board the vehicle with the disabled
person. The animal trained to work or perform tasks for an individual
is to be under the control of the individual not BRATS. If an animal
has created a prior incident posing a direct threat to the health and
safety of others, the service animal will be excluded from service with
BRATS. Please respect that these
are working animals and are not to
be touched or distracted performing
their duties.
HOW TO SCHEDULE A RIDE
NORTH BALDWIN EXPRESS ROUTES
1. Call Baldwin County Call Center:
BROMLEY & CROSSROADS
Tuesday &Thursday
972-6817, 937-0355 or 990-4636
DEPARTURE TIME
RETURN PICK-UP TIME
7:30 AM
11:00 AM
11:15 AM
1:30 PM
2. Ask for a BRATS SCHEDULER
3. Be prepared to tell the SCHEDULER:
Your name
Your telephone number
Your physical address
Your appointment time
Your destination physical address
All additional stops
If you have a bike that will need transport
Number of passengers accompanying you.
If you need special assistance or if you use a
mobility device and will need lift equipment.
Not all buses are lift equipped.
PERDIDO AREA & RABURN
Tuesday & Thursday
DEPARTURE TIME
RETURN PICK-UP TIME
7:30 AM
1:30 PM
PINE GROVE AREA
Wednesday & Friday
DEPARTURE TIME
RETURN PICK-UP TIME
8:00 AM
10:00 AM
10:15 AM
12:00 PM
LATHEM & STOCKTON
Please CALL IF YOU MUST CANCEL.
You will be charged for your trip if you
do not cancel one hour in advance.
Monday
First Come, First Serve.
Service is dependant on the availability
of seats and vehicles.
DEPARTURE TIME
RETURN PICK-UP TIME
7:30 AM
1:30 PM
WHITEHOUSE FORK AREA
Tuesday & Thursday
HOURS OF SCHEDULING
7:00 AM — 3:00 PM
MONDAY through FRIDAY
Call no more than 48 hours in advance and
no less than 24 hours for your transit needs.
HOLIDAY CLOSINGS: New Year’s Day, Martin Luther King Birthday, Mardi Gras
Day (Fat Tuesday), Good Friday, National Memorial Day, Independence Day, 4th
Friday in July (Training Day), Labor Day, Veteran’s Day, Thanksgiving Day,
Christmas Holidays and other holidays as deemed by the Baldwin County
Commission.
Office Hours: 6:30 AM — 4:30 PM
Page 18
DEPARTURE TIME
RETURN PICK-UP TIME
7:45 AM
11:00 AM
11:30 AM
1:30 PM
8:30 - 9:00 AM
9:15 AM
10:15 AM
10:30 - 11:00 AM
11:15 AM
12:15 PM
12:30 - 1:00 PM
1:15 PM
2:15 PM
DAPHNE ZONE NORTH
DEPARTURE TIME
Estimated Time you
Leave Origin
(North of Park Drive)
ARRIVAL DESTINATION
RETURN PICK-UP TIME
Estimated Time of
Arrival at Destination
9:30 - 10:00 AM
10:15 AM
11:15 AM
11:30 AM - 12:00 PM
12:15 PM
1:15 PM
1:30 - 2:00 PM
2:15 PM
4:15 PM
DAPHNE ZONE SOUTH (South of Park Drive)
DEPARTURE TIME
Estimated Time you
Leave Origin
8:30 - 9:00 AM
10:30 - 11:00 AM
12:30 - 1:00 PM
ARRIVAL DESTINATION
RETURN PICK-UP TIME
Estimated Time of
9:15 AM
11:15 AM
1:15 PM
10:15 AM
12:15 PM
2:15 PM
Page 12
7/20/20
Route
Route
8:15 AM
3:10 PM
Bienville Square
Mobile, Alabama
Connection to
WAVE Transit
With a 24 Hour Reservation, Travel to the
Eastern Shore from
Bienville Square.
Route
THE FARE FOR ONE WAY INCREMENTAL STOPS IN BALDWIN COUNTY IS BASED ON MILEAGE.
is available upon request.
*Deviation
*Deviation is available upon request.
RETURN PICK-UP TIME
Estimated Time of
One Way Fare into/from Mobile
Fairhope $3.00 Daphne $2.50 Spanish Fort $2.00
ARRIVAL DESTINATION
Departure Times
7:45 AM
7:55 AM
3:40 PM
3:30 PM
Estimated Time you
Leave Origin
(South of Railroad Tracks)
7:30 AM
3:55 PM
DEPARTURE TIME
3
BAY MINETTE ZONE SOUTH
Spanish Fort Hilltop
Prodisee Center
Baldwin County
1:15
Daphne Library
(North side)
Baldwin County
12:15
Fairhope /
Hardees
Baldwin County
11:30 - 12:00
7:45 AM
5:10 PM
11:15
Departure Times
7:15 AM
7:25 AM
5:40 PM
5:30 PM
10:15
7:00 AM
5:55 PM
9:30 - 10:00
2
9:15
6:45 AM
4:10 PM
Bienville Square
Mobile, Alabama
Connection to
WAVE Transit
8:15
Departure Times
6:15 AM
6:25 AM
4:40 PM
4:30 PM
Daphne Library
(North side)
Prodisee Center
Baldwin County
Baldwin County
7:30 - 8:00
6:00 AM
4:55 PM
Fairhope /
Hardees
Baldwin County
1
RETURN PICK-UP TIME
Estimated Time of
Monday - Friday
Bienville Square
Mobile, Alabama
Connection to
WAVE Transit
ARRIVAL DESTINATION
Prodisee Center
Baldwin County
Estimated Time you
Leave Origin
Fairhope /
Hardees
Baldwin County
DEPARTURE TIME
Working together to connect communities .
BAY MINETTE ZONE NORTH (North of Railroad Tracks)
Monday - Friday
Daphne Library
(North side)
Baldwin County
CITY ZONES
(251) 990-4636
City Zone Routes are a Demand Response/Dial a Ride Program which
allows travel within the cities of Bay Minette, Daphne, Fairhope, and
Foley and are charged by the mileage. Each of these city routes have
your choice of pick up and return pick up time. For example you can be
picked up in Bay Minette; North of the railroad tracks at 7:30 AM and your
return pick up time can be 9:15 AM, 11:15 AM
or 1:15 PM, your choice.
(251) 344-6600
CITY ZONE ROUTES
AVAILABLE MONDAY—FRIDAY
Northlinc 1
6:25 AM
6:30 AM
6:45 AM
7:00 AM
7:20 AM
7:25 AM
7:30 AM
7:40 AM
7:45 AM
PM
DEPARTURE
TIME
Location
Piggly Wiggly
Along Fairhope Avenue
Foley Courthouse
East Side
Regions Bank - Central Annex II
North Side
Loxley Municipal Park
Civic Center Parking Lot
City
Estimated time
you leave location
Foley
5:40 PM
Foley
5:35 PM
Robertsdale
5:20 PM
Loxley
5:05 PM
Faulkner State Community College Bay Minette
Standard Furniture
Bay Minette
Highway 59
Bay Minette Courthouse Square
Baldwin County Administration Building Bay Minette
Baldwin County Board of Education
Bay Minette
Hand Avenue
EMC of Bay Minette
Bay Minette
47511 Highway 59
4:50 PM
4:40 PM
4:35 PM
4:30 PM
4:28 PM
Northlinc 2
6:40 AM
6:55 AM
7:05 AM
7:25 AM
7:30 AM
7:35 AM
7:45 AM
Location
Piggly Wiggly
Along Fairhope Avenue
Daphne Library
Estimated Time you
Leave Origin
ARRIVAL DESTINATION
Estimate Time you will be picked
up to go home.
8:30 - 9:00 AM
9:15 AM
10:15 AM
10:30 - 11:00 AM
11:15 AM
12:15 PM
12:30 - 1:00 PM
1:15 PM
2:15 PM
FAIRHOPE AVENUE ZONE SOUTH (South of Fairhope Ave.)
DEPARTURE TIME
Estimated Time you
Leave Origin
ARRIVAL DESTINATION
up to go home.
9:30 - 10:00 AM
10:15 AM
11:15 AM
12:15 PM
1:15 PM
1:30 - 2:00 PM
2:15 PM
4:15 PM
FOLEY ZONE NORTH
DEPARTURE TIME
Estimated Time you
Leave Origin
(North of Hwy 98)
ARRIVAL DESTINATION
up to go home.
9:30 - 10:00 AM
10:15 AM
11:15 AM
11:30 AM - 12:00 PM
12:15 PM
1:15 PM
1:30 - 2:00 PM
2:15 PM
4:15 PM
Estimated time
you leave location
Fairhope
5:35 PM
4:35 PM
4:30 PM
ONE WAY FARE TO/ FROM
Daphne: $2.50
Fairhope: $3.00
Foley: $3.00
Loxley: $2.00
Robertsdale: $2.50
Spanish Fort: $2.00
Page 16
RETURN PICK-UP TIME
Estimated Time of
City
4:40 PM
RETURN PICK-UP TIME
Estimated Time of
11:30 AM - 12:00 PM
DEPARTURE TIME
5:20 PM
5:10 PM
4:50 PM
RETURN PICK-UP TIME
Estimated Time of
PM
DEPARTURE
TIME
Daphne
Prodisee Center
Spanish Fort
Faulkner State Community College Bay Minette
Standard Furniture
Bay Minette
Highway 59
Bay Minette Courthouse Square
Bay Minette
In Front of Probate Office
Baldwin County Board of Education
Bay Minette
Hand Avenue
North Side
DEPARTURE TIME
FOLEY ZONE SOUTH
(Fairhope to/from Bay Minette)
AM
DEPARTURE
TIME
Estimated time
you leave location
CONTINUED
FAIRHOPE AVENUE ZONE NORTH (North of Fairhope Ave.)
(Foley to/from Bay Minette)
AM
DEPARTURE
TIME
Estimated time
you leave location
CITY ZONES -
Estimated Time you
Leave Origin
(South of Hwy 98)
ARRIVAL DESTINATION
RETURN PICK-UP TIME
Estimated Time of
up to go home.
9:30 - 10:00 AM
10:15 AM
11:15 AM
10:30 - 11:00 AM
12:30 - 1:00 PM
11:15 AM
1:15 PM
12:15 PM
2:15 PM
LOXLEY ZONE
DEPARTURE TIME
Estimated Time you
Leave Origin
(Friday)
ARRIVAL DESTINATION
up to go home.
10:30 AM
12:00 PM or 1:30 PM
9:45 AM - 10:15 AM
ROBERTSDALE ZONE
DEPARTURE TIME
Estimated Time you
Leave Origin
9:45 AM - 10:15 AM
RETURN PICK-UP TIME
Estimated Time of
(Tuesday)
ARRIVAL DESTINATION
RETURN PICK-UP TIME
Estimated Time of
up to go home.
10:30 AM
12:00 PM or 1:30 PM
NUTRITION ROUTES
Nutritional Routes are created in coordination with the Baldwin County
Council on Aging Program to assist transporting Senior Citizens to
locations for nutritional meals and fellowship. One Way Fare is $1.00
per person.
BAY MINETTE SENIOR CENTER NUTRITION
300 N. HOYLE AVE, BAY MINETTE
Monday Thru Friday
9:00 AM
Seasonal Routes
TIME AT CENTER
10:00 AM - 12:30 PM
dropped off at home.
1:30 PM
DAPHNE NUTRITION
2605 US HWY 98, DAPHNE
Monday Thru Friday
9:00 AM
TIME AT CENTER
10:15 AM - 12:15 PM
1:30 PM
LOXLEY NUTRITION
14090 CO RD 66, LOXLEY
Monday and Thursday
RETURN
DROP OFF TIME
DEPARTURE TIME
Estimated Time you
Leave Origin
9:30 AM
All Times are approximate
TIME AT CENTER
10:00 AM - 12:00 PM
BEACHLINC
(Bay Minette to/from Orange Beach)
DEPARTURE
TIME
Estimated Time
you Leave Origin
RETURN
DROP OFF TIME
DEPARTURE TIME
Estimated Time you
Leave Origin
Through careful planning, BRATS is able to transport hundreds of
passengers to work each day. Transportation could be available from
your home to your job site on routes which are already established.
Please call our scheduler to discuss the possibilities of route
deviations for all work routes.
RETURN
DROP OFF TIME
DEPARTURE TIME
Estimated Time you
Leave Origin
DESIGNATED Work ROUTES
1:00 PM
LOCATION
CITY
6:30 AM
MCDONALD'S PARKING LOT
BAY MINETTE
6:35 AM
MV EXPRESS
BAY MINETTE
6:45 AM
TOM THUMB
STAPLETON
6:55 AM
CAIN'S GROCERY
LOXLEY
7:05 AM
GREERS
ROBERTSDALE
7:15 AM
HWY 59 & 32 (Southwest Corner)
SUMMERDALE
7:25 AM
CHURCH’S CHICKEN
FOLEY
8:00 AM
PLANTATION RESORT
FORT MORGAN
Return pick up begins in Orange Beach at 4:00 pm.
Scheduled pick up for Plantation is 4:30 pm.
Beachlinc riders must schedule trips 24 to 48 hours in advance.
Route deviation is available upon request. Fare is based on Mileage.
NORTH BALDWIN NUTRITION
55810 CANAAN RD, STOCKTON
Monday Thru Thursday
RETURN
DROP OFF TIME
DEPARTURE TIME
Estimated Time you
Leave Origin
8:00 AM
TIME AT CENTER
10:00 AM - 12:00 PM
1:45 PM
SUMMERDALE NUTRITION
300 W. JACKSON ST, SUMMERDALE
Tuesday and Friday
RETURN
DROP OFF TIME
DEPARTURE TIME
Estimated Time you
Leave Origin
9:45 AM
TIME AT CENTER
10:00 AM - 12:00 PM
1:00 PM
Page 14
BRATS operates other seasonal routes as demand dictates for the
improved quality of life for our citizens and visitors of our county. An
Inclusive listing of these routes are as follows: Shrimp Festival in Gulf
Shores, Strawberry Festival in Loxley, Fairhope Arts and Crafts,
Festival, Balloon Festival in Foley, and other Festivals or events which
are open to the public and effect traffic conditions and create safety
hazards to the public.

- City of Spanish Fort

Transcription

Similar documents

May 2014 Newsletter - North Baldwin Chamber of Commerce

NEW RO-RO SERVICE - Stena Line Freight

PDF sheet for a ride of Nosy Be

Page 1 PRA BORD 3000 ® Telematics Wireless tour transfer to

Free - QBR.com

JOB DESCRIPTION: GREAT WOLF LODGE HOTEL LOCATION

the program and the price

vendor form - Carol M. Baldwin Breast Cancer Research Fund, Inc.

BOV VISA Gold Card

Enfidha-Hammamet Airport/ NBE

Central Baldwin Chamber of Commerce