2011 Annual Report (PDF Version)

Table of contents
Welcome and About The Long Island Home......................................................................3
Welcome.................................................................................................................................3
Board of Trustees.................................................................................................................3
Mission Statement..............................................................................................................3
Values......................................................................................................................................3
Accreditations & Affiliations............................................................................................3
Message to Our Community................................................................................................ 4-5
Broadlawn Manor Nursing & Rehabilitation Center ................................................... 6-8
Skilled Nursing & Sub-Acute Programs.......................................................................7
Adult Day Health Program...............................................................................................8
South Oaks Hospital..............................................................................................................9-15
Child & Adolescent Center of Excellence .......................................................... 10-11
Adult Psychiatry Programs.............................................................................................12
Senior Adult Programs....................................................................................................13
Chemical Dependency Programs ..............................................................................14
Vocational & Career Counseling Program................................................................15
Project C.A.R.E..............................................................................................................................16
John McGorry Project C.A.R.E.......................................................................................16
Corporate C.A.R.E...............................................................................................................16
Fitness Center.....................................................................................................................16
Employees.............................................................................................................................. 17-19
Employee of the Month..................................................................................................17
Quarterly Safety Awards.................................................................................................18
Thanks for Caring..............................................................................................................18
Longevity Awards.............................................................................................................19
Community Outreach........................................................................................................ 20-22
Disability Awareness Conference................................................................................20
Annual Blood Drives........................................................................................................20
Mini Walk-A-Thon for Alzheimer’s Disease...............................................................20
Speakers Bureau................................................................................................................21
Development, Grants & Research................................................................................21
The Long Island Home Websites.................................................................................22
Prevention Resource Center..........................................................................................22
Fundraising Events.............................................................................................................. 23-24
2011 Tapestry Cocktail Reception...............................................................................23
Sixth Annual Golf Classic................................................................................................24
Benefits to the Community....................................................................................................25
Thank You......................................................................................................................................26
Greetings, and welcome to our 2011 Annual Report. I’m Bob Detor,
President and Chief Executive Officer of The Long Island Home and
it is my pleasure to share the state of our organization with you in this
exciting new digital format.
Board of Trustees
Chairman of the Board
Robert F. Rose
President and Chief
Executive Officer
Innovation is a core principle that we all share at The Long Island Home. We believe that
this electronic Annual Report demonstrates our commitment to sharing timely and
relevant information with you in a different way than ever before.
I invite you to discover how The Long Island Home remains at the forefront of advances
in healthcare, and how our organization plays a vital role in the lives of Long Islanders.
We think you’ll agree that our culture of dedication, commitment, education,
sustainability and technology makes a difference in our community.
Robert E. Detor
Vice Chairperson
Go to www.longislandhome.org/2011annualreport to view the online version
of the 2011 Annual Report.
Ellen Ricciuti
Secretary/Treasurer
John C. Mesloh
Mission Statement
We Care For People.
Trustees
Values
Richard C. Dunne
Compassion – Dignity – Diversity
Efficiency – Excellence – Integrity
Learning – Patient Safety – Respect – Teamwork
Raymond J. Furey, Esq.
Jacqueline S. Harris
Sr. Audrey Harsen
Accreditations & Affiliations
Peter R. Mineo, Esq.
Our healthcare system is accredited/licensed or approved as follows:
John T. O’Connell
Stephen J. Sipola
Michael Stoltz
Broadlawn Manor Nursing & Rehabilitation Center:
New York State Department of Health
An Affiliate of North Shore – LIJ Health System
South Oaks Hospital:
Office of Mental Health
Office of Alcoholism and Substance Abuse Services (OASAS)
The Joint Commission (TJC)
New York State Department of Health
An Affiliate of North Shore – LIJ Health System
3
Dear Friends,
Innovation. Many organizations talk about it, but The Long Island Home embodies it through our quest for
continual and meaningful improvements in everything we do. Innovation is a way of life at The Long Island
Home and is the reason we are so successful in caring for people. As a result, the road has been paved for the
sustainability of our organization in one of the most challenging times witnessed in generations.
Economic conditions aside, imminent changes to our nation’s healthcare delivery system have made it
increasingly difficult to plan for the short-term and long-term future. Sweeping and uncertain reforms at the
Federal and State levels, combined with vastly decreased funding and reimbursements, have driven The Long
Island Home to explore new ways to deliver quality care.
Even before the economic downturn began nearly 5 years ago, The Long Island Home recognized the altruism
of strength in numbers and that synergistic relationships provide increased stability. Our burgeoning
affiliation with the North Shore-LIJ Health System (NSLIJ) is an innovative action that leads to greater
sustainability, economies of scale and improvements in care. Together with NSLIJ, we are committed to
developing clinically proven approaches that address 21st century medical issues by sharing resources through
The Feinstein Institute for Medical Research. This affiliation has fostered additional opportunities for staff of
The Long Island Home to further demonstrate best practices.
Broadlawn Manor is one of only three facilities that meet NSLIJ’s stringent protocol standards for treating
sub-acute and rehabilitation patients who have been diagnosed with congestive heart failure. Our ultimate goal
is for Broadlawn Manor to establish itself as a Center of Excellence for Cardiac Rehabilitation on Long Island, and
we are well on the way.
South Oaks Hospital is also playing a significant role as the eastern anchor of behavioral health services on
behalf of NSLIJ. Our affiliation fulfills the vital need for inpatient services at NSLIJ by leveraging South Oaks
Hospital’s 193-bed facility. This allows the system to provide a higher level of psychiatric care and we look
forward to adding greater benefits at every turn. In collaboration with NSLIJ, we are developing a new Behavioral
Health Service Line that is applicable to all hospitals. This innovative approach will make expert localized
specialty care available and increase access to centers of excellence in psychiatry — resulting in enhanced and
efficient person-centered mental health and chemical dependency services. The Long Island Home has also
partnered with Hope For Youth to deliver more cost-effective care for adolescents who are temporarily removed
from their homes for diagnostic evaluation. South Oaks Hospital is also delivering care deeper into the
community than ever before through the Comprehensive Outpatient Behavioral Services (COBS) program
that coordinates care in partnership with pediatric and family practice offices.
4
Continued
We are also proud that our campus has never been “greener” and more sustainable. Thanks to a grant by
New York State through the American Recovery and Reinvestment Act, we were able to enhance our energy
production capabilities with a 45.36KW photovoltaic system that augments our existing low-emission
co-generation power plant. The new solar panel system helps to further reduce our energy expenditures, reduce
our carbon footprint, and provide a cleaner environment in our community by reducing dangerous emissions.
Providing quality healthcare with dignity, compassion and respect is our goal. Yet, in light of the unknowns
ahead, we are honored to have a Board of Trustees and an executive leadership team that is devoted to
maintaining The Long Island Home’s mission of innovation and sustainability as we continue to care for
people long into the future.
We simply cannot do it alone and generous donations from individuals and businesses in the community
help make our success possible. We encourage community involvement and every dollar counts. Together we
can ensure that The Long Island Home remains a beneficial resource for generations to come.
5
Comprehensive Long-Term and Sub-Acute Continuum of Care for Senior Adults
Providing a caring and nurturing environment for Long Island’s aging population is a role that The Long Island
Home holds near and dear. The reputation of excellence that Broadlawn Manor has crafted over generations has
evolved into a model that is often copied but never replicated.
Our world-class facility is recognized as a safe haven for any type of emergency as noted in a recent review under
the Shelter-In-Place project by the New York State Department of Health. In conjunction, our green initiative to
create a self-sustaining environment is continuing as Broadlawn Manor has completed the installation of solar
(photovoltaic) panels to generate electricity to support our operation. Funds to complete this project were
provided under a grant by the New York State Energy Research and Development Authority, and will assist in
reducing our carbon footprint and demands upon the local power authority, while providing an overall savings.
The movement towards Electronic Medical Records has emerged as one of the most beneficial shifts in the
advancement of healthcare today. Broadlawn Manor was one of the earliest proponents of this technology and
became a founding member of LIPIX (Long Island Patient Information Exchange). In 2011, Broadlawn Manor was
honored with a $100,000 HEAL 17 (Healthcare Efficiency and Affordability Law) Grant to be released over three
years by the New York State Department of Health to be an ambassador in helping to integrate other healthcare
providers within the electronic medical records system.
6
Broadlawn Manor Nursing and Rehabilitation Center:
Skilled Nursing & Sub-Acute Programs
During 2011, Broadlawn Manor achieved 111,282 patient-days of care, an enviable 95% occupancy rate, and a
90.2% approval rating in our annual Family Satisfaction Survey. Opinion matters, which is why we are proud that
92.6% of respondents would recommend us to their friends and family. These results reflect the compassion and
dedication that our staff exhibits with every interaction.
Recognizing that heart disease is the overwhelming cause of death across America today, Broadlawn Manor is
proud to have partnered with the North Shore-LIJ Health System to embark on a new initiative to help patients
throughout the region continue to live healthy, fulfilling lives. The innovative Heart Failure and Cardiac
Rehabilitation Program seeks to reduce the incidence of hospitalization for patients diagnosed with heart failure
and those who have already undergone cardiac surgery using specialized care and unique methods. Based on
extensive clinical research, the methods and protocols utilized at Broadlawn Manor anticipate a 20% reduction
in hospitalization following cardiac incidents. This proactive measure is planned to reduce healthcare costs for
those with heart disease and improve the quality of life against this silent killer. Broadlawn Manor has made a
significant investment in staff training and equipment to help facilitate heart-healthy lifestyles, including
exercise equipment, specialized beds and intelligent monitoring systems.
Bridging the gap between those we serve and the younger generation is yet another important goal of
Broadlawn Manor. The interplay of ideas and life experience is invaluable and has been met with accolades from
all audiences. Our intergenerational programming with the Wyandanch School District has proven to enrich the
lives of those involved, and the Laura B. Volger Foundation has renewed their support through a generous grant
to fund this unique program. The Faith Home Foundation has also helped bring the world to each of those we
serve through the installation of wireless internet for our sub-acute and rehabilitation programs. Being away
from home during recovery is difficult enough, but keeping in touch with close family and friends amplifies the
circle of support and has demonstrated the ability to expedite recovery through positive interaction.
7
Broadlawn Manor Nursing and Rehabilitation Center:
Adult Day Health Program
The Adult Day Health Program of Broadlawn Manor is proud to have received the honor of the ‘Best in Adult Day
Health’ title by Long Island Business News in 2011. Our commitment to enriching lives for senior adults has been
a tenet since our founding and we appreciate the recognition for a number of years running.
Social interaction is invaluable and fosters emotional fulfillment and increased cognitive abilities when
channeled in creative ways. The Adult Day Health Program of Broadlawn Manor has consistently strived to
develop new activities to engage those we serve and we launched the ‘Brainy Day Activity Program’ in March
of 2011. In July we added ’Linked Senior’ programming to the mix which further engaged our participants in
exciting ways that were adaptable to each individual’s level of cognition and physical ability.
The Adult Day Health Program at Broadlawn Manor continues to grow and has experienced a 95% occupancy
rate during 2011. More than 17,111 visits were recorded, representing a 1.39% increase.
8
Comprehensive Mental Health Services
South Oaks Hospital enjoys a long-standing reputation of excellence in the world when it comes to proven
treatments for acute mental illness and chemical dependency. Our comprehensive programs provide care on
an Inpatient, Partial Hospitalization and Outpatient basis depending on the distinct needs of each individual.
Beyond our picturesque campus, South Oaks Hospital’s initiatives reach far into the community to deliver new
and innovative services where and when they are needed.
The Long Island Home’s flourishing partnership with the North Shore-LIJ Health System (NSLIJ) has proven to
be beneficial to both of our organizations. Our expertise when it comes to mental health issues has made South
Oaks Hospital an invaluable resource for the people they treat. The affiliation not only adds the capacity for an
additional 193 inpatient behavioral health beds to the NSLIJ network, but it also advances knowledge through
mutually enriching training and research opportunities.
In response to Federal and State-level healthcare mandates that demand greater accountability and lower costs,
South Oaks Hospital has taken the initiative to develop effective programs that make our services more
accessible than ever before. Residents in the community who need access to information 24/7 from the comfort
of home can take advantage of our Prevention Resource Center website that was developed in partnership with
the New York State Office of Alcohol and Substance Abuse Services (OASAS) and Suffolk County. We are also
pursuing a greater relationship with Nassau County to better serve its residents with resources that exist within
their local area.
When greater support is needed, South Oaks Hospital’s Comprehensive Outpatient Behavioral Services (COBS)
program seeks to provide flexible, cost-effective care to adolescents in the community by coordinating more
closely with pediatric doctors and family physicians. The COBS program was started in 2009 in partnership with
New York State and is focused on early detection of issues related to mental health and substance abuse. This
expanding program has generated favorable results in the short time it has been running, and aims to prove
that positive outcomes can be attained when greater collaboration with families and medical practitioners is
employed. Our new partnership with Hope For Youth is also providing greater flexibility for children and
adolescents who have been removed from their home by the court system pending evaluation.
South Oaks Hospital is actively involved with career advancement and personal growth for everyone in the
community. Our Vocational & Career Counseling Program helps people find fulfilling employment even during
this difficult economic climate. They are also a driving force in community schools when it comes to preparing
the next generation with the skills needed to succeed in life.
9
South Oaks Hospital:
Child & Adolescent Center of Excellence
Meeting the behavioral, emotional and substance abuse needs of America’s emerging generation is a
mission that South Oaks Hospital addresses head-on at the Child & Adolescent Center of Excellence.
Our renowned programs are continually enhanced based on the needs of the community, and provide
a vast continuum of care on an inpatient, outpatient and partial hospitalization basis that reaches well
beyond our campus.
Our Child and Adolescent units underwent positive changes to treatment, education and overall experience
of service delivery. To help families during treatment, we have developed unique handbooks based on our
proven experience that provide children and their parents or guardians with invaluable information about the
structure of our programs and the various treatments that are utilized. Psycho-education and the revamping of
the behavioral modification reward system have been incorporated as a further move towards our Sanctuary
Model of care. The units have also incorporated behavioral analysis as a part of treatment by a clinician, as well as
diagnosis-based protocols for Attention Deficit Hyperactivity Disorder (ADHD), Depression and Post Traumatic
Stress Syndrome (PTSD). These initiatives have resulted in reduced incidences of aggression and self-harm and
have fostered an environment of positive reinforcement and a shared role in guiding daily activities.
South Oaks Hospital partnered with Hope For Youth, a dedicated provider of children, youth and family services,
to collaborate on a new initiative for adolescents 13-18 years of age. The program provides a nurturing
environment on a cost-effective basis for adolescents who have been removed from their homes pending a
30-day diagnostic evaluation by the family court system. Participants in the program receive evaluation and
treatment within our Adolescent Partial Hospitalization program during the day, and return to a stabilized
community-based residence provided by Hope For Youth.
Ongoing education and the development of new treatment modalities underscore our leadership position
when it comes to youth in our community. Our staff has embraced the proven successes of Dialectical Behavior
Training (DBT), Teen Intervene (training to treat youth with mental illness and substance abuse), Motivational
Interviewing, Trauma Focused intervention and Enhanced Crisis Prevention Training to achieve greater outcomes
among those we serve. To augment the gains we have made in treating each individual, we have added weekly
support and education groups that include parents and guardians to engage everyone in the solution.
Adolescents who suffer from substance abuse and alcoholism also benefit from the addition of a certified
Alcoholism and Substance Abuse Counselor to our healthcare team. Together, these enhancements help
reduce recidivism and promote healthier lifestyles.
During 2011, the Inpatient Program provided 15,749 patient-days of care and the Partial Hospitalization Program
handled 3,642 visits that represent an increase of 15.11% over the previous year.
10
Continued
Comprehensive Outpatient Behavioral Services
The need for ambulatory and community-based services has never been greater, and the Comprehensive
Outpatient Behavioral Services (COBS) of South Oaks Hospital have grown rapidly in response. COBS is
working to integrate mental health services and substance abuse services with primary care providers for a
more holistic approach to treatment, as well as deliver services in the home. By the end of 2011, more than
25% of our services were delivered off-campus. The demand has become so great that the New York State
Office of Mental Health has approved our request to double the number of children we are able to serve.
The program has developed strong bonds with primary care practitioners across Nassau and Suffolk Counties
and we are in the process of developing colocation and collaboration opportunities in pediatric/family practice
offices throughout the community.
Integration and enhanced collaboration in medical care is on the rise, and South Oaks Hospital is leading the
way in advocating for the inclusion of behavioral health. It is reported that 70% of all antidepressants and a
high number of ADHD treatments are prescribed by primary care providers each year. This underscores the
importance of early detection and connecting youth in the community with vital services that can prevent
much larger problems down the road. South Oaks Hospital is committed to accurately measuring outcomes to
substantiate its benefits through screening tools that document the progress of our clients over time. To the best
of our knowledge, we are the only children’s clinic that is collecting and reporting this information.
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South Oaks Hospital:
Adult Psychiatry Programs
South Oaks Hospital has been a trusted resource for adults over the age of 18 in the community when it comes
to a wide range of acute mental illness and emotional disorders. Our Adult Inpatient and Partial Hospitalization
Programs provide specialized care for people who suffer from anxiety, depression and schizophrenia, as well as
mood, behavioral and personality disorders. Treatments are also tailored for adults that have a co-existing
disorder such as substance abuse or medical issues. Providing the right mental health service option and
continuity of care is an important consideration in determining the appropriate program for each individual.
Recently, the nursing care delivery system was enhanced within the Inpatient Program so that each person is
assigned a primary care nurse on every shift to address their needs more effectively. This improvement to quality
of care has generated greater patient satisfaction and improved efficiency in administering medication.
The addition of a utilization review healthcare professional with expertise in managed care has helped to
facilitate discharge planning. The number of social workers in the Partial Hospitalization Program was also
increased, thereby providing more individualized attention to participants and an increase in counseling
sessions.
Our Adult Programs have started to employ the proven Recovery Model Program that is facilitated through
advocates within the community. The Recovery Model provides an anchor of support that bridges professional
services and self-help. An expansion of the program is planned during 2012 by exploring additional advocacy
endeavors. Ongoing education into evidence-based techniques was also performed throughout the year,
including Dialectical Behavioral Therapy (DBT), Trauma Informed Care and Motivational Interviewing. These
approaches complement our Sanctuary Model of care and have improved the quality of life for clients and
staff alike.
During 2011, the Adult Programs provided 9,266 days of care in the Inpatient Program and 2,629 visits in the
Partial Hospitalization Program.
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South Oaks Hospital:
Senior Adult Programs
South Oaks Hospital provides specialized care for seniors over the age of 65 who exhibit psychiatric,
memory-related and behavioral disorders, including depression, psychosis, anxiety, dementia, Alzheimer’s
disease and post-traumatic stress. Our distinguished expertise includes managing memory-related
impairments and promoting a nurturing environment for those we serve regardless of their functional level.
South Oaks Hospital believes in treating the whole individual, not just their mental health issues. Our
healthcare team includes an Internist and Nurse Practitioners to meet the overall needs of those we serve,
which has resulted in better outcomes. An Assistant Counselor was added to our staff last year to enhance the
delivery of weekend activity programming. Education is important, and our staff attended training courses on
dementia-related disorders to better address the needs of clients.
The safety of each individual entrusted to our care is of utmost importance, and our Fall Prevention Plan has
demonstrated a 50% decrease in injuries over the past three years alone. Building upon past success, high-risk
individuals are identified early and monitored during waking hours by a designated staff member.
Many seniors today become overwhelmed within their environment, which can often increase emotional
distress, unsafe feelings and anxiety. South Oaks Hospital has developed a number of new interventions that
have proven to alleviate stress and help return individuals to their optimal level of functioning. One of the tools
developed within the Senior Adult Program is a Sensory Cart, which contains a number of soothing objects and
activities that are used to calm clients and help facilitate meaningful, goal-directed treatments.
During 2011, the Senior Adult Program delivered 8,857 patient-days of care. This represents a 7.83% increase
compared to the previous year.
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South Oaks Hospital:
Chemical Dependency Programs
The Chemical Dependency Program at South Oaks Hospital has earned worldwide recognition for its
effectiveness in treating adults in the community to overcome alcohol, drug and gambling issues through
Detoxification, Rehabilitation, and Outpatient programs. These programs continue to assist individuals with
treatments that can provide greater hope for their future.
The Detoxification and Rehabilitation programs are dedicated to providing an enriching environment that
promotes healing on an individualized basis. Music soothes the soul, and the addition of XM radio throughout
the unit raises spirits for everyone. Creative expression is at the heart of our program, and it has been expanded
based upon its ability to help our clients communicate more effectively. Art Therapy has proven so effective that
it has been enhanced with a new Art Therapist on staff. Artwork produced by our clients is prominently displayed
throughout the unit to encourage the artists themselves and inspire other clients along their journey. The works
are displayed alongside various educational displays that emphasize the harm caused by substance abuse as
reinforcement during their treatment. Laughter is the best medicine, and our new monthly comedy workshop
helps to provide some needed relief during treatment. Family workshops and trauma groups have also proven
their value in helping clients overcome their addiction, and these have been increased as well.
Within our Outpatient Program, patient and referral satisfaction surveys continue to remain high for the
quality of our treatments and South Oaks’ involvement with the New York State Office of Alcoholism and
Substance Abuse (OASAS) ‘perception of care’ pilot survey will, in the future, lead to public access to our
positive view by enrollees. To streamline admissions and make the transition more welcoming, more staff has
been added. Adolescent treatment was restructured to include the vision of family involvement, utilization
of evidence-based youth approaches and advocacy for awareness in schools and the local community. Under
the direction of our Medical Director, an Addiction Drug Specialist, we have judiciously expanded the use of
Suboxone to help select clients overcome their opiate and prescription drug dependence. A grant provided
by the Criminal Justice Coordinating Council of Suffolk County is helping to fund this promising treatment.
We continue to actively participate in task forces at State and County levels that aim to reduce prescription drug
abuse, and advocate for new initiatives that promote enhanced communication with primary care practitioners.
South Oaks has worked successfully with a number of primary care practitioners to help them begin screening
patients for alcohol and substance abuse concerns and support their ability to connect to the right community
resources.
During 2011, the Detoxification Program provided 4,264 patient-days of care, and the Rehabilitation Program
delivered 8,509 patient-days of care representing a 5.77% increase over the prior year. The Outpatient Program
handled 19,009 visits during 2011. Testament to the quality of our programs, the New York State Office of
Alcoholism and Substance Abuse Services (OASAS) performed a successful survey of our Rehabilitation and
Outpatient programs and has renewed their licenses for the maximum three-year term.
14
South Oaks Hospital:
Vocational & Career Counseling Program
The Vocational & Career Counseling Program at South Oaks Hospital delivers a broad range of services for
individuals of all ages who seek employment, a change of career, help transitioning from school to the workforce
or are returning to the job market following a disability or addiction. The program is a Unified Contract Service
provider for the New York State Adult Career and Continuing Education Services – Vocational Rehabilitation
(ACCES-VR), which was formally known as VESID. Participation in the job placement program has been high, and
despite the difficult economy the program was able to increase the number of successful placements. Based on
our effectiveness and staff development, we received positive feedback in a recent review by ACCES-VR.
The Vocational & Career Counseling program provides adults in the Inpatient, Partial Hospitalization and
Outpatient programs at South Oaks with transition and vocational options consultations, and has added
two new weekly groups to provide similar support to adolescent patients. Within the Chemical Dependency
program, weekly groups that highlight our vocational services are provided and staff attends weekly outpatient
team treatment meetings to identify patients in need of vocational services. Based on Client/Patient Satisfaction
Surveys, 93% of respondents rated the services received as above average to excellent and 95% of respondents
agreed that our staff treated them with compassion, caring and respect.
Demand for our services is also high among area schools where we provide a broad range of programming that
encompasses transition activities, life skills training, job coaching, level 2 and 3 assessments, vocational services
and work readiness skills for students with disabilities. We anticipate an expansion of our services to middle
school students with disabilities to help in the transition to high school. The districts we currently serve include
Amityville, Babylon, Bellmore-Merrick, East Rockaway, Huntington, Lawrence, Lindenhurst, South Huntington,
Syosset and Wyandanch. Contracts to serve a number of other districts are in process and anticipated to be
formalized in 2012.
During 2011, a new tool to assist in tracking, monitoring and providing monthly feedback about student
progress to all stakeholders including administration, students, vocational staff and families/guardians was
piloted. A full launch will be implemented in early 2012.
15
John McGorry Project C.A.R.E.
The Long Island Home has a strong commitment to promoting overall health
and wellness, which is why a strong emphasis is placed on fitness and healthy
life choices.
The John McGorry Project C.A.R.E. (Challenge Activities Ropes Experience)
Program is an integral part of treatments for those served at The Long Island
Home. It has proven so beneficial and effective that it has expanded over time
to also serve our staff and others throughout the Long Island region.
Among the most popular programs is the summer camp adventure experience
attended by children within our community. In 2011, more than 144 youths
attended the four one-week summer programs. Thanks to the generosity
of our donors, the Project C.A.R.E. Program provided 41 of these attendees
with a full or partial scholarship to the Program and extended a discount to
49 additional families.
Seasonal changes and inclement weather have been a challenge when it
comes to maintaining a consistent schedule in the Project C.A.R.E. Program.
Our fundraising initiatives in 2011 generated the capital needed to expand the
program into our gymnasium facility so that year-round therapeutic activities can benefit those we serve and
other community participants. This expansion is well underway and is slated for completion during the first
quarter of 2012. The innovative indoor course will feature challenging high elements, a horizontal rock-climbing
wall, new basketball backboards, improved lighting and necessary renovations to the ceiling.
Corporate C.A.R.E.
Community organizations and private businesses have also appreciated the value of our C.A.R.E. initiative.
Our Program is more effective than other team building exercises because it provides a unique combination
of experiential, interpersonal and group activities that strengthen relationships, enhance self-esteem, inspire
confidence, and build trust. During 2011, more than 35 groups representing local companies, school districts
and civic associations attended our Corporate C.A.R.E. Program.
Fitness Center
The Long Island Home has its own state-of-the-art Fitness Center that serves an essential role in the
physical wellbeing of those we serve and our staff. Clinical data has shown exercise provides a marked
decrease in the symptoms of depression, anxiety and sleeplessness, an increase in self-esteem, and quicker
recovery from psychosocial stress. The Fitness Center was improved during 2011 with new cardiovascular
16
We Care for Employees
The Long Island Home’s goal of treating all people with dignity, compassion and respect transcends the care
that is provided to those we serve and their families. It is an altruism that is reflected at every organizational
level and at every peer-to-peer interaction throughout our campus. From ensuring a mutually safe work
environment to recognizing care that goes well above and beyond the norm, The Long Island Home is honored
to provide an enriching environment that fosters lifelong careers with ample opportunities for personal and
professional growth.
Employee of the Month
The Long Island Home provides a respectful and enriching work environment for all staff at all levels.
To help bring to light everyday heroes in our organization, we launched a new ‘Employees of the Month’
program in June 2011 that helps to raise awareness of exemplary performance in the course of duty.
Candidates for the award are nominated by peers, supervisors and management staff who aim to highlight
outstanding performance and positive contributions within the workplace. In the first six months alone, more
than 40 different staff members were nominated and the following individuals received accolades for their
leadership and service:
• Sharon Canady
• Michael Cooper
• Lynda Deprima
• Meghan Dixon
• Patricia Faulkner
• Miriam Giotta
• Ann Marie Gliamas
• Susan Jayson
• Bastien Jolicoeur
• Nadine Kalogeras
• Carol Malone
• Cestila Rose
• Arthur Rushforth
• Theresa Longo
17
• Marie Theresa Pulido
• Lucinda Tocante
• Irene Tzivras
• Margaret Vassallo
• Lori Whiston-Ramos
Continued
Quarterly Safety Awards
Safety is everyone’s concern at The Long Island Home. Our staff has been trained to recognize potential hazards and create innovative solutions to enrich the lives of all on our campus. Each quarter during the year, staff
members are recognized for their contributions toward making The Long Island Home one of the safest places
to work in the region. The Quarterly Safety Awards provide positive reinforcement and valuable recognition
to employees who have made a significant difference in protecting people against harm and decreasing risks
throughout the workplace.
During 2011, the following employees received commendation for their positive contributions towards safety:
• Phyllis Thompson
• Zachary Oliver Jr.
• Lashaun Neal
• Conwayne Graham
• LaShanda Griffin
• Sharon Renton
• Bozena Jackowska-Hild
• Evadnie Burt
Facilitating ongoing education is another way The Long Island Home leads the way in workplace safety.
Throughout the year, 86 comprehensive security rounds were conducted and voluntary attendance at the
Annual Safety Education Fair increased dramatically. Our education initiatives included such vital areas as fire
safety, elopement protocols, code green, code escort, code radio, security protocols and workplace violence. As a
result, The Long Island Home has recognized a further reduction of 15% in employee accidents, a 21% reduction
in security incidents and a 33% reduction in on-campus automobile accidents.
Thanks for Caring
Miracles come in all shapes and sizes, and The Long Island Home takes time to recognize the efforts that staff
members have made toward improving the quality of life of those we serve. ‘Thanks For Caring’ cards are
provided throughout the campus so that people who have been positively impacted can share their
inspirational stories. During 2011, 84 nominations were received and reviewed by a committee of peers.
While every submission embodied the spirit of our mission, the following individuals were recognized for
their noteworthy impact that exceeded all expectations:
• Patricia Fackner
• Michael Flynn
• Maria Giancaterino
• Lorraine Melvin
• Paul McGuiness
• Marie Theresa Pulido
• Bernard Revell
• Enza Russo
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• Cindy Ryan
• Yvonne Stewart
Continued
Longevity Awards
Careers don’t only start at The Long Island Home, they often span lifetimes. As an internationally recognized
leader and innovator in healthcare we not only attract the best and brightest, we build legacies that offer
advancement, educational opportunities and room for growth based on achievement and aspiration. This can
be witnessed each year through our Longevity Awards that celebrate the commitment of staff at every level:
Thirty-Five Years of Service
Thurnell Alston
Thirty Years of Service
Marguerite Behan • Patricia Little • John C. McManus • Susan Scruggs • Steven J. West
Twenty-Five Years of Service
Osei Asibey • Fran Babiss • Rosemary Cleven • Mary Jeanne Corea • Donna Evers • Carolyn Grassick • Sally V. Lewis
Deborah Ann Slade • Donna E. Tate • Evelyn Vasquez
Twenty Years of Service
Joyce L. Anderson • Annmarie Bartley • Jacqueline Beacham • Greg M. Brandsema • John J. Davis • Deborah Hartman
Edward K. Pannell • Carolyn Pickett • Elizabeth Roarty-O’Herron • Linda L. Scotland • Lucinda Tocante • Geneva I. Wilson
Fifteen Years of Service
Vincenza Basileo • Sharon M. Bodner • Sandra Booker • Carrie Ann Cheeseman • Robert E. Detor, Jr. • Eileen S. Geis
Rose A. Gill • Bozena Jackowska-Hild • Norice Jameau • Deborah Kishanuk • Richard M. Krugley, M.D. • Patricia Porter
Linda Rohan • Evangeline Sayo • Novlet E. Shand • Myrtle Telemacque • Rudolph Thompson
Ten Years of Service
Otis Ann Adams • Nancy L. Andolf • Yvonne R. Andrews • Janet L. Barnes • Paulette Barrett • Susan Bayh-Martino
Gloria Benjamin • Althea Blearie • Ernesto Buenaventura • Sharon Canady • Marie L. Delva • Grace K. Enzmann
Kelvin Estevez • Alicia Fowler • Eugenia Francis • Robert Charles Frost • Kavona R. Gray • Richard J. Greco
Florence A. Holm • Cynthia A. Hunte • Gerard M. Kaiser • Lisa Larocco-Rubino • Rosemarie Lawrence
Donnette McDonald-Mann • Heather A. McLeod • Everald Mohalland • Vanessa Morring • Marie Lisette Nei
Anne F. Nicolas • Dina M. Palma • Rita Phillips • Lateir Robinson • Mekebeb Samuel • Mary L. Schiede
Diane Sinram • Christine Smith • Shirley Thomas • Dian F. White • Joy M. Wright • Julene V. Wright
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Community Outreach
The Long Island Home is an active participant within the community, and proudly supports innovative programs
and initiatives that improve the quality of life throughout our communities.
Disability Awareness Conference
For more than a decade, The Long Island Home has hosted its annual Disability Awareness Conference that
provides valuable complimentary training, workshops and innovative programming for healthcare professionals
and individuals within the community. In 2011, the conference was centered on the theme of ‘Empowerment’
and was attended by more than 80 people. Topics during the conference included ‘Bias Against People with
Disabilities’, ‘Drumming and You’, ‘Mental Health Peer Advocacy’ and ‘Speaking Up and Moving Forward’.
The forum provided a tremendous opportunity for participants to collaborate on ideas and network.
The 2012 conference is planned for May 2, 2012 and will focus on the theme of ‘Transitions.’
Annual Blood Drives
Giving the gift of life by donating blood is a seemingly small gesture in the
course of our daily lives, but the precious resource can literally mean the
difference between life and death for one out of every 10 individuals who
are hospitalized. The Long Island Home partners with The Long Island
Blood Services two times each year, and we are proud to report that
189 pints were donated — playing a critical role in helping more than
570 recipients in their treatments. A relaxed environment was provided,
which featured music, movies, snacks, sandwiches and refreshments for all.
As a special thank you, The Long Island Home furnished a set of two movie
tickets to each donor.
Left to Right: Kathleen Lista, RN; Robert E. Detor
President & CEO; Deborah Arnold
Mini Walk-A-Thon for Alzheimer’s Disease
Alzheimer’s Disease and related dementias are heartbreaking to families, and The Long Island Home is dedicated
to supporting organizations that provide crucial programs and services for those afflicted and their loved ones.
On Tuesday, September 13, 2011, residents, patients, registrants, clients, staff, volunteers and families
demonstrated their support in a mini-walk at Wilsey Ball Field on our campus to raise needed funds.
The beautiful weather was a perfect backdrop as a check in the amount of $1,325.00 from the proceeds was
presented to The Alzheimer’s Association. Above photo, left to right: K. Behan, Director of BLM Adult Day Center;
Maryann Ragona, Executive Director of Alzheimer’s Association; G. Kaiser, Vice President of Senior Services;
M. Pecorella, Coordinator of Mini Walk; E. Paluzzi, Administrative Director of Senior Services for South Oaks.
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Continued
Speakers Bureau
Our staff collectively has amassed countless years of knowledge and experience in healthcare, and willingly
shares it with the community through our Speakers Bureau. Each year, a new variety of relevant topics are
developed and presented to promote health, healing, prevention and recovery. During 2011, more than
200 hours of staff time impacted the lives of more than 9,000 individuals within area schools, hospitals, assisted
living facilities, senior centers, civic organizations, businesses, employee assistance programs, counseling centers
and government agencies. Further demonstrating our leadership and respected expertise, many individuals at
The Long Island Home offered their time to legislative committees, boards of not-for-profit entities, membership
in healthcare organizations, community task forces and other community-based associations.
Development, Grants & Research
The Long Island Home continually seeks to develop new initiatives through public and private funding sources.
To accomplish this, our internal Development, Grants & Research Department regularly brings together teams
comprised of representatives of Broadlawn Manor and South Oaks Hospital to identify areas that warrant further
funding. In addition, department representatives participate at a myriad of public forums and conferences that
discuss current healthcare issues related to our areas of expertise so that we can recognize other opportunities
that would benefit from our unique experience and capabilities. The department also actively engages with
entities at Federal, State and County levels so that we are notified of projects that fit our particular areas of
expertise within the region.
During 2011, The Long Island Home formally applied for 38 grants. The approval process is usually quite lengthy,
but we are proud to report that the diligence of our team resulted in 9 grants being awarded and renewed last
year in light of dramatic budget cuts from public and private sources. A number of grants are still pending, yet
The Long Island Home was able to secure a potential investment of $750,000 in funding for new and existing
initiatives for our community. One grant of particular pride was awarded by the New York State Health
Foundation to fund our activities in pioneering integration between mental health care and primary care under
the Comprehensive Outpatient Behavioral Services (COBS) Program at South Oaks Hospital. Six different primary
care practices — most with multiple practitioners — are already participating in this innovative evidence-based
approach that has already yielded rewarding benefits for everyone.
The department was also successful in forging a relationship between South Oaks Hospital’s Child &
Adolescent Center of Excellence and Hope For Youth. Public funding for this program is not yet in place, but
The Long Island Home so firmly believes in this collaboration that we have commenced the treatment of youth
remanded for evaluation by the family court system within our daytime Partial Hospitalization Program. Initial
clinical outcomes have been very positive and the savings to the State and County are significant. One of the
grants awarded in late 2011 will help offset the expenses associated with the project so that it can continue in
2012, while permanent funding options are explored.
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Continued
The Long Island Home Websites
The Long Island Home websites continue to be valuable resources to
the community when it comes to information on our programs and
services. In 2011, we launched a new online event registration and
donation portal that makes it even easier to attend our events and
make needed donations towards our initiatives. The Long Island Home
is also committed to ensuring that our offerings are easy to find for
people in the community when they search for help. To accomplish
this we launched a search engine optimization campaign in 2011 and
the results have already proven impressive. A review of our statistics
performed in November of 2011 revealed that the number of visits
increased by an average of 27.9%. The website also features beneficial
information on our rich legacy, news and events, prevention resources,
employment opportunities, electronic newsletters, summer camp,
Speakers Bureau, annual reports and other important links.
Prevention Resource Center
The Suffolk County Prevention Resource Center (PRC) operated by South Oaks Hospital and funded by Suffolk
County and the New York State Office of Alcoholism & Substance Abuse (OASAS) continues to foster healthier
communities across Long Island. Founded in 2009, the PRC makes it easier for residents to connect with the
information they need when faced with substance abuse crises and critical resources to help prevent their
proliferation. On May 12, 2011, the PRC hosted a ‘Coalition Collaboration’ event at South Oaks Hospital that was
focused on introducing 10 disparate community-based coalitions to one another and share ideas on potential
new initiatives based on the 2010-2011 New York State Youth Development Survey. The PRC is also playing a
pivotal role in sharing essential information with the community and developing effective programming that
aims to increase awareness and confront head-on the spread of substance abuse throughout the region in
partnership with OASAS. Furthering the PRC mission of enhancing dialogue, we worked in conjunction with
OASAS and the Office of Juvenile Justice and Delinquency Prevention’s (OJJDP) Enforcement of Underage
Drinking Laws Training Center (EDETC), to co-sponsor a conference on substance abuse prevention in Suffolk
County. The event featured a nationally-renowned specialist on adolescent brain development, 20 prevention
providers from throughout the region, and three workshops on effective prevention strategies.
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Fundraising Events
The Long Island Home is committed to enhancing the lives of those we serve and residents
in our communities. The Long Island Home presents a number of fundraising events
throughout the year to accomplish our goals, and we are proud to announce the
availability of a new online donations portal to make it even more convenient to lend
needed assistance.
2011 Tapestry Cocktail Reception
The annual Tapestry Cocktail Reception is The Long Island Home’s primary fundraiser and
is pivotal in helping us maintain and expand the scope of our essential programs and
services for the community. Held on December 1, 2011 at The Carltun in Eisenhower Park,
Dr. Michael F. Hogan,
we had the distinct privilege of honoring Dr. Michael F. Hogan, Commissioner of the
Commissioner for the New York State
New York State Office of Mental Health. Mr. Robert E. Detor, President and CEO of
Office of Mental Health
The Long Island Home, bestowed The Tapestry of Life Award before an audience
of more than 100 esteemed guests to celebrate his illustrious career of being a
champion for those with mental illness. Dr. Hogan served as chair of the President’s
New Freedom Commission on Mental Health from 2002-2003 and was appointed as the first behavioral health
representative on the board of The Joint Commission in 2007. Tireless in his efforts, Dr. Hogan is an active
member of countless regional and national organizations and has received leadership awards and
recognition from the National Governor’s Association, the National Alliance on Mental Illness, the Campaign
for Mental Health Reform, the American College of Mental Health Administration and the American
Psychiatric Association.
Proceeds of the event provided much needed support to two very important initiatives at Broadlawn Manor
and South Oaks Hospital. Broadlawn Manor sought sponsorship to expand the Linked Senior pilot program that
started within its Adult Day Health Program. The program enriches the lives of individuals with vision, hearing,
dexterity and cognition challenges by providing access to a broad range of activities and entertainment that is
specifically designed for their use via the internet. Within South Oaks Hospital, the funding will help ensure that
we can provide year-round therapeutic activity within the John McGorry Project C.A.R.E. Program by expanding
the use of our gymnasium facility.
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Continued
Sixth Annual Golf Classic
The Long Island Home’s Sixth Annual Golf Classic was held on
Monday, June 20, 2011 at the Hempstead Golf & Country Club,
which provided a perfect setting for participants to enjoy a
challenging course and network with others while helping
to support our initiatives in the community. The day of golf
was attended by more than 120 players, and 175 guests were
present for the dinner that honored the community service
of Mr. James C. Hermann, President of James C. Herrmann
& Associates, Ltd.
Thanks to the generosity of all involved, The Long Island Home
was able to raise funds for use in creating an indoor Ropes
Course for the John McGorry Project C.A.R.E. Program.
Project C.A.R.E. is a valuable part of treatment within
South Oaks Hospital’s Inpatient and Partial Hospitalization
programs, as well as providing an exciting Summer
Adventure Camp experience for youth throughout
the community. The golf outing also provided the means
to acquire a Whisper Glide swing for residents and patients
of Broadlawn Manor, which facilitates greater social interaction,
therapeutic motion and access to individuals who require wheelchairs.
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Left to Right: Robert F. Rose, Chairman of the Board;
Mary Rose; Jeanne Corgan; Jack Corgan
Benefits to the Community
THE LONG ISLAND HOME
Broadlawn Manor
Nursing & Rehabilitation Center
Inpatient Days
Sub-Acute & Rehabilitation Program
14,657
Skilled Nursing Program
96,625
Total Patient Days
111,282
Outpatient Visits
Adult Day Health Program
17,111
Total Patient Visits
17,111
South Oaks Hospital
Inpatient Days
Child & Adolescent Center of Excellence Program
15,794
Adult Program
9,266
Senior Adult Program
8,857
Detoxification Program
4,264
Rehabilitation Program
8,509
Total Patient Days
46,690
Outpatient Visits
Partial Hospitalization Programs (Adolescent and Adult)
6,271
Comprehensive Outpatient Behavioral Services
7,477
Chemical Dependency Program
19,009
Vocational & Career Counseling Program
9,944
Total Patient Visits
42,701
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Thank You
We appreciate your interest in the 2011 Annual Report of The Long Island Home. Our value to the community
reaches far and wide, but our work is far from done.
It is our hope that you will consider a tax-deductible gift to The Long Island Home Foundation so that we can
further our mission and help even more people. The need for your support has never been greater in light of
Federal, State and Local budget cuts.
Donations are accepted online or by mail/fax. Contributions can be made in honor or in memory of someone
special or entirely anonymously. You have the opportunity to direct your gift to a special program or service.
If your gift is left unrestricted, The Long Island Home will apply your gift to its most vital current need.
Click here to review the various ways you can help brighten the future for people throughout the region.
The Long Island Home Donation Information
Thank you for your continued support.
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