our corporate brochure

Contents
•
•
•
•
•
•
Vision
Mission
Profile
Business segments
Business Principles
Organizational Structure
2
3
4
6
7
8
The Companies
10
• Trade
- Droguerie Tamer
- Noni Liban
- Tamer Consumer Products
• Industry
- Tamer Industries
12
16
(EDDCO)
(SLEE)
• International Development
- Montaigne Parfum et Beauté
- Tamer Overseas (OFFSHORE)
- Tamer Levant Ltd
- Tamer Med A.S.
- 3i Mena
20
30
33
34
35
36
37
• Fawzi Tamer Foundation
38
• Address
40
G. TAMER HOLDING • 2-3
Vision
“
We aim to be recognized as the market leader
in each of our trade and industry activities,
in Lebanon and the Middle East.
Mission
“
We strive to provide technically
and commercially excellent
service to exceed customers’
and suppliers’ expectations and
to enrich consumers’ lives by
providing them with the finest
and best value products.
G. TAMER HOLDING • 4-5
Gergi Tamer • The Founder
Fawzi, Fouad & Philippe Tamer
Fawzi Gergi Tamer
Profile
Our journey began in 1908 as the third
registered company in Beirut. At that time,
three sons of the Tamer family joined forces
to form a trade and industry business. The
trade division initially imported dental
products and supplies, while the industry
division was involved in manufacturing
vegetable oil, paints and detergent products.
Since then, our growth has been steady,
with the introduction of new brands and
products to our import portfolio, the
broadening of our distribution market, and
revamping of production operations to
include manufacturing of our own
proprietary cosmetics labels.
Souk el Jamil Offices (1908)
Tamer Industries (1927)
Gaby Fawzi Tamer
Today, three generations later, Tamer Holding is the
leader in the dental, paramedical, and toys segments
and we are major players in the distribution of cosmetics
and luxury products in the markets we serve. Each of our
departments is constantly developing to include new
products, ideas, and opportunities. Our Toys Department
now includes electronic games while our
Parapharmaceutical and Stationery Divisions have grown
significantly.
We are continually expanding, with a recent outreach
into Turkey, Iraq and Dubai, opening up new markets and
opportunities for us.
Through the Tamer Foundation, we take active
commitments to preserve nature, remain ecologically
responsible, and set the example for respecting the
environment.
In all our business activities, we remain dedicated to our
commitment to provide premium products that respond
to consumers’ requirements and strive to guarantee our
partners’ success. Our entire team is devoted to delivering
our core value: Bank on tradition while investing in
innovation.
G. TAMER HOLDING • 6-7
Business Segments
The activities of the companies owned by G. Tamer
Holding are centered on two business segments:
1• Trade
We partner with leading companies in the following
areas:
-
2• Industry
Dental & Paramedical
Parapharmaceutical
Toys and Bicycles
Leisure and Entertainment
Skin Care, Cosmetics, and Fragrances
Stationery
Wines and Spirits
We produce a variety of skin care, cosmetics, fragrances
and household products, available under our own
brand and for private labels.
Business Principles
We are committed to:
• Develop strong relationships with our
customers by listening to their needs and
delivering a level of service that stands out
above the competiton.
• Represent brands committed to excellence
and leadership in their respective markets.
• Grow the market share of both our suppliers
and customers in the markets we serve by
continuously improving our processes,
methods, and standards in all our operations.
• Attract, develop and retain knowledgeable
professionals in each field to ensure high
levels of performance.
• Embrace the latest technology and information
systems to maintain our competitive edge.
G. TAMER HOLDING • 8-9
Organizational Structure
Management Team
From left to right: Diaa Khreish • Michel Awad • Mimi Tamer • Tarek Skaff • Gaby Tamer (CEO) • Fady Cherfane
• Elie Abdelnour • Fawzi Tamer • Roula Aad • Michel Bassil • Mike Abi Kanaan • Fady Bejjani
SIM Real Estate
TRADE
INDUSTRY
INTERNATIONAL
Noni Liban
Tamer Industries
Tamer Overseas
• Toys
• Bicycles
• Leisure & Entertainment
(SLEE)
• Cosmetics
• Perfumes
• Household products
• Personal care
Tamer Levant Ltd
(Iraq)
Droguerie Tamer
• Dental
• Paramedical
Tamer Consumer
Products (EDDCO)
Tamer Med (Turkey)
3i Mena
• Skin Care, Cosmetics & Fragrances
- Beauty & Care
- Perfumes
• Parapharmaceutical
- Dental care products
- Children care products
• Stationery
• Wine & Spirits
• Playing Cards & Accessories
Montaigne Parfum
et Beauté - Paris
G. TAMER HOLDING • 10-11
The Companies
TRADE
•
• Droguerie Tamer
• Noni Liban
• Tamer Consumer Products (Eddco)
- Beauty & Care
- Parapharma
- Wine & Spirits
- Stationery
- Playing Cards & Accessories
INDUSTRY
•
• Tamer Industries (SLEE)
INTERNATIONAL
•
•
•
•
•
M E D - A . S .
Montaigne Parfum et Beauté
Tamer Overseas
Tamer Levant ltd
Tamer Med A.S.
3i Mena
•
G. TAMER HOLDING • 12-13
Trade
Droguerie Tamer
• Dental Products
For over a century, we have been supplying
the dental industry in Lebanon and the
region with state of the art dental products
and equipment. Today, this is still our core
activity, with Droguerie Tamer being the
undisputed leader in sales, holding the
largest market share in the countries we
operate in. As a full-service dental supplies
company, we pride ourselves in the quality
of our products, offering a comprehensive
line of consumable dental products, dental
instruments and clinical laboratory equipment, from the most trusted names in the
dental industry and backed by value-added
services and support.
Our company is divided into 5 distinct divisions
• Consumable dental products
• Dental implants and accessories
• Laboratory consumables and equipment
• Technical sales and maintenance services
• Paramedical
Product range
and brands
• A-dec
• Bego
• Biomet 3i
• Coltene Whaledent
• Diatech
• Discus Dental
• Durr
• FAG dentaire
• Frasaco
• Hygenic
• Ivoclar Vivadent
• Kerr
• Nordent
• NSK
• Roeko
• Septodont
• Sunstar-Gum
• Tecno-Gaz
• Waterpik
• Unident
Distribution channels
Products are sold throughout the
country by our team of direct sales
representatives who assist
customers in making an informed
purchase or in our showroom
where the full range of products
and equipment are on display.
We reach diredtly on a personal
basis, every dental office, lab and
institution.
G. TAMER HOLDING • 14-15
Trade
Droguerie Tamer
Customer base
Our strong customer base includes:
Dentists and dental surgeons: We are
actively involved with the Lebanese dental
community, providing them with the most
modern technology.
Schools of dentistry: We have equipped the
major dental faculties in Lebanon, namely
the American University of Beirut,
Université St Joseph, and the Lebanese
University.
Dental laboratories: We serve leading
dental laboratories, providing them with
equipment, consumables and after-sales
service.
Healthcare facilities: We have been
entrusted by major local and international
organizations to serve their dental equipment needs. These include the Lebanese
Army, the Security Forces, the Red Cross,
the “Give a Child a Toy” organization,
Caritas, the Order of Malta and Arc en Ciel.
A service-dedicated company
An integral part of our services is to offer:
• training and workshop sessions for dental technicians on the
use of materials and new techniques.
• a fully equipped training room that provides “hands-on”
facilities for dentists.
• a showroom displaying the latest instruments and equipment.
• fully trained sales representatives and technicians to provide
support.
• An active support and sponsorship of major projetcs and
initiatives held by the Lebanese Dental Association as well
as regional organizations and Universities.
Our difference
With a business legacy of experience and commitment to the industry for over 100 years, our
unique insight into the markets we serve and our vast worldwide network of contacts within the
field of dentistry makes us stand apart.
G. TAMER HOLDING • 16-17
Trade
NONI Liban
• Toys, Leisure and Bicycles
Noni Liban has a long and successful
history as a distributor of toys,
games and bicycles in Lebanon
and the Middle East. Noni Liban is
a key player in this field distributing
most of the world-famous brands,
having developed a relationship
with them over many years.
Customers are now familiar with the below label,
which encourages them to contribute to the
Childrens’ Cancer Center by purchasing our toys.
Product range and brands
Our wide range of toy products includes games, gadgets, construction sets,
bicycles, outdoor play, educational toys, electronics, painting materials, cuddly
toys, dolls, stationery, and puzzles.
We are the sole agent of the following brands:
• Lego
• MGA
• Nintendo
• Playmobil
• Ravensburger
• Smoby
• Zapf Creation
• Little likes
• Lexibook
• Nikko
• Silverlit
• Goliath
• Majorette
• Bigben
• SCX
• Ecoiffier
• Oregon scientific
• Wild Planet
• Joustra
• BAO
• Berchet
• Bo-jeux
In the bicycle range, we provide mountain bikes, road
bikes, kids and family bikes, as well as spare parts and
accessories under the following brands:
G. TAMER HOLDING • 18-19
Trade
NONI Liban
Distribution channels
We have pioneered an extensive
local and international distribution
network that now includes:
Toys special shops, malls, hypermarkets, sports shops, bike shops,
electronics’ shops, gift shops,
airlines, duty free shops,
pharmacies, stationery and book
shops.
Stores and Showrooms
In addition to our distribution channels, we have a
state-of-the-art toys showroom where we conduct
regular demonstrations to our retailers.
In the bicycle segment, we operate from “La
Bicyclette”, the largest bicycle store and showroom in
Lebanon, where we act as a distributor and a retailer.
There, we offer both retailers and end-users a
complete service, including expert advice on the various
bike types and specifications; bike preparation and
after-sales maintenance; safe and functional bikes,
for maximum riding pleasure.
Our toys showroom has a Training Center where our
customer sales force get familiarized with our toys
and receive special training on a variety of issues,
including window decoration, merchandising, new
product launches, marketing, and selling tips and
promotion handling.
G. TAMER HOLDING • 20-21
Trade
Tamer Consumer Products (EDDCO)
• Beauty and Care
Our importing and distribution of skin care
products began back in the 1930’s and has
been built into a rich and consistent product
portfolio comprising the finest European
brands,mainly from France, Switzerland and
Monaco. Continual innovations in the area of
beauty and spa products form the focus of
our efforts. We are proud to be the leader in
the spa segment in Lebanon.
We strive for agility and flexibility through
consulting, advising and servicing the
beauty and care industry, setting us apart
from the competition.
As part of our continuing effort to educate
the beauty professionals about our products
and keep them up to date with the latest
techniques in the ever-changing beauty
industry, we maintain a Training Center for
practicing professionals in face, body and
nail treatments, as well as a Nailzone
Center for beauty services and treatments.
Marketing and Distribution
Our Beauty'n Care Team is formed
of the best professional beauticians
who are always kept up dated to
new trends and novelties of the
world of beauty. They are trained
periodically to new makeup and
spa techniques, and connected to
the discoveries of the science of
dermatology and of cosmetics.
Our distribution network covers
mainly pharmacies, professional
beauty salons and the most
notorious spas of the country,
where our beauty consultants are
always ready to provide the best
advices and share their beauty
experience with our clients.
Product line
Our product line includes the
following:
• Skin care
• Sun care
• Nail care
• Make-up
• Perfume
Product range and brands
• Lancaster
• Lierac
• Mavala
• Phytomer
• Leonard
• Vie Collection
• Nail Zone
• Fleur’s
G. TAMER HOLDING • 22-23
Trade
Tamer Consumer Products (EDDCO)
• Parapharma
The Pharma Division regroups several parapharmaceuticals brands both imported and
locally manufactured. This new Business
unit at Tamer Consumer products-EDDCO is
mainly engaged in the development of the
Pharmacies’ channel of distribution.
Regrouping highly reputed International and
local Brands, ranging from G.U.M to Akira Paris, Dali le Maquillage, Procare, Segura
and CEP Kids Perfumes, Water pick and
others. The Pharma Team covers through
daily Market visits besides Pharmacies,
Dental Clinics, Wholesalers and selective
Supermarkets.
Product range
and brands
• Akira- Paris
• Dali le Maquillage
• G.U.M – SUNSTAR
• Procare
• CEP (Companie Européenne
des Parfums)
• INTERPARFUM SA
Segura Perfumes
Distribution channels
The brands are distributed through:
• Pharmacies
• Chain stores and superstores
• Dental clinic
G. TAMER HOLDING • 24-25
Trade
Tamer Consumer Products (EDDCO)
• Wine & Spirits
The Tamer family has been in wine
and spirit trade since 1930. We
started this activity with the vision
to specialize in the import of prime
products from prestigious, familyowned wineries and distilleries.
Today, we take pride in the quality
of our portfolio that includes a
selection of wines and spirits from
two of the most universally
acclaimed vineyards and distilleries,
namely De Ladoucette and G.E
Massenez.
Product range and brands
• Vins de Ladoucette (Baron de L)
• Cognac Prince Hubert de Polignac
• Champagne Comtesse Lafond
• Spiritueux G.E Massenez
• Vins Château Los Boldos
• Vins Regnard
Distribution channels
Our products are sold at selective
sales points including fine retailers,
duty free shops, wine and liquor
stores throughout Lebanon. They
are also served in elegant
restaurants and on airlines
companies.
G. TAMER HOLDING • 26-27
Trade
Tamer Consumer Products (EDDCO)
• Stationery
Product range and brands
The stationery department holds a wide variety of writing
instruments, paintings, leather organizers, calculators,
meteorology instruments, electronic translators and
dictionaries since 1982.
We are the exclusive agent of the following brands in Lebanon
and the Levant.
• Stabilo
• Lexibook
• Filofax
• Pebeo
• Converse
• Esprit
• Styb
• Vans
• Paul Frank
• O’Neil
• Le coq sportif
• Ecko Unltd
Distribution channels
Our distribution department covers
all Lebanon through the stationery
sales team, wholesalers, cash vans.
Distribution covers: bookshops,
malls, hypermarkets, electronic
shops, luxury shops, Duty Free and
megastores.
The marketing team is dedicated to
support our brands through the
organization of promotions and
events such as the drawing
competition that covers major
schools and art universities, the
sponsorship of winter and summer
games, as well as university
exhibitions. The team assures the
media coverage for all the events.
Showroom
The stationery showroom exhibits a
large range of products in addition
to the newest articles displayed in a
demonstration area.
G. TAMER HOLDING • 28-29
Trade
Tamer Consumer Products (EDDCO)
• Playing cards and games
We are the distributors of Naipes
Heraclio Fournier products, for more
than 35 years and the distributors
for the United States Playing Cards
Company as well, who supply most
of the renown casinos of the world,
mainly Las Vegas.
Fournier, the worldwide known
brand for its premium quality playing
cards is the leader on the Lebanese
market, supplying supermarkets,
speciality stores and exclusively:
• Middle East Airlines : with their
customized MEA Fournier 777
• Casino Du Liban with their
customized CDL Fournier playing
cards.
• Duty Free Shop Beirut International Airport
We sponsor the Casino du Liban
Tournaments as well as the
Lebanese Bridge Tournament,
organized by the Lebanese Bridge
Association.
Fournier range
USPC range
• 777
• 888
• Special Club
• European Poker tour EPT
• World Series of poker WSOP
• 100% plastic & washable range
• Poker Vision (Texas Holdem)
• Social games : chess, dama etc...
• Kem
• World poker tour WPT
• Bicycle
• Bee playing cards
• Bicycle shuffler machine
• Poker chips set
• Poker accessories
• 100% plastic washable American
style playing card range
G. TAMER HOLDING • 30-31
Industry
Tamer Industries (SLEE)
• Cosmetics, Fragrances, Personal Care
and Household Products
FM-36766
Tamer Industries (SLEE) is an innovative
company with an industrial potential that
has been growing since 1927. Our dedication
to providing good quality and innovative
products has helped us become a major
player in Lebanon and the MENA region.
The company is especially proud of being
one of the first in Lebanon to obtain ISO
certification.
SLEE is primarily involved in the research
and development, manufacturing and
marketing of top quality cosmetics, perfumes,
personal care and household products. We
produce a variety of skin care, cosmetics,
and fragrances products, that we provide
under our own label, or that may be labeled
for third parties, with the same excellent
quality.
Our products are developed by highlyskilled professionals using a state-of-theart laboratory and a keen sense of research,
giving us and our customers unlimited
possibilities in the field of cosmetics and
skin care products.
Brand names
• Akira:
• Dali:
• Saga:
• Yumi:
• Aviator:
• Procare:
• Vida:
Cosmetics and Make-up
Fragrances and Personal Care
Cosmetics and Fragrances
Cosmetics
Cosmetics
Fragrances
Personal Care
Household Products
VIDA
G. TAMER HOLDING • 32-33
Industry
Tamer Industries (SLEE)
• Dali
It all started out with lipstick and
nail polish 30 years ago and progressively expanded into a brand
with an impressive line of makeup
products that include eyeliner, lip
liner, powders, blush, eye shadow,
nail polish and care, compact
foundation, mascara, eye pencil,
lipsticks and concealer.
Dali is a local brand that is famous
for being young, popular and
colorful thanks to its wide palette
of color, remarkable textures,
good quality and affordable prices.
As the leader in the fields of lip
and eyeliners, Dali is also known
for its innovative products.
• Montaigne
Parfums et Beauté
Akira
Established in Paris in 1994,
Société Montaigne Parfums et
Beauté is dedicated to the
research and development of the
Akira family of products, namely
Akira Make-up, Akira Fragrances,
Aviator and Star Lady.
Its aim is to produce and introduce
new luxury products and items
(cosmetics, perfumes, ties,
scarves, dress jewellery and
leather products) to the European,
Middle Eastern and African
markets.
G. TAMER HOLDING • 34-35
International Development
Since 1925, we have pioneered in
expanding our business activities
to the surrounding Arab countries.
Today, in the age of globalization,
our regional presence is stronger
and more efficient than ever.
Our international division - Tamer
Overseas - operates regional
headquarters staffed with product
managers who are supporting
local distributors to market and
sell our range of dental, cosmetics
and toys products in the Mena
region.
Turkey
Istanbul
Tamer levant (Iraq)
• Tamer Levant Headquarters - Erbil
Tamer Levant ltd has been operating
from Erbil since 2008 and has
several branches and distributors
throughout Iraqi cities. As a market
with strong long-term economic
potential, Iraq provided G. Tamer
Holding with the opportunity to
become the market leader in
trade and industry activities in
Iraq. The company strives to provide
technically and commercially
exceptional service, exceed customers and suppliers’ expectations
and enrich consumers’ lives by
offering the finest and best value
products.
Mossul
Erbil
Baghdad
Business Segment & Products’ Portfolio
Our trade activities covers the four following sectors:
• Dental
Since 2006, we have been
supplying the dental
professional community
in Iraq with the most
trusted names in the
industry backed by valueadded services & support.
Our main suppliers are
A-DEC dental chairs,
DENTSPLY, Blue-x
imaging, Biomet 3i,
Tecnogaz, MGF compressors, NSK, Nordent.
• Medical Turnkey
Projects
• Toys, Leisure
and Cosmetics
We cater for the Iraqi
growing healthcare
market, by providing
Medical Equipments,
consumable and full
scope Turnkey Project.
We distribute high quality
products that answer the
needs of the market.
We also put our knowhow at the disposal of
international brands.
G. TAMER HOLDING • 36-37
International Development
TAMER MED A.S. (Turkey)
Samsun
Istanbul
Ankara
Kayseri
Izmir
Konya
Antalya
Tamer MED A.S. has been operating
from Istanbul since August 2009
with representatives in Ankara,
Konya, Kayseri and Samsun. With
big potential and many well-known
companies dealing with dental
implants, Turkey as a developed
market of more than 70 million
consumers, offers Tamer Med a
great opportunity to grow.
Tamer Med A.S., aims to become
the market leader by differentiating
itself with its educational seminars
for dental professionals including
surgical, comprehensive treatment
and university programs.
We are supplying the dental
professional community in Turkey
with the most trusted name in
Dental implant backed by value
added services and support. Our
main supplier is Biomet 3i.
• Tamer Med Headquarters - World Trade Center - Istanbul
Biomet 3i offers one of implant
dentistry’s most comprehensive
lines of implants and abutments,
augmented by a growing line of
site preparation and regenerative
products. We are bringing an
experience in the region to make a
difference in the Turkish dental
market and establish ourselves as
a key players.
3i MENA
3i MENA, our offshore company, is the exclusive partner for Biomet
3i, USA, one of the world leading dental implants suppliers in the
Middle East, Turkey and North Africa region.
Since 2003, 3i MENA has been expanding in the region and has
acquired a large share in each prospected market: Saudi Arabia,
UAE, Kuwait, Jordan, Egypt, Morocco and Turkey, with more countries to be added in the near future.
Our network of marketing managers is actively promoting our
products in leading Dental Schools, Private and Public Universities,
Government Institutions, Private Centers and Dentists. We have
partnered with many leading teaching institutions in the area and
we offer through them full and comprehensive continuing education programs, mainly in Boston university Dubai.
We have also developed through the years a group of the best
implant mentors, who are continuously lecturing in the main
regional and local events in our private courses and seminars, as
well as the courses, we organize with the most renowned opinion
leaders in the world.
G. TAMER HOLDING • 38-39
Fawzi Tamer Foundation
Presided over by Mr. Gaby Tamer, the
Fawzi Tamer Foundation is committed to
creating and maximizing positive social
change through every endeavor of its
foundation, ranging from educational
grants, scientific support, cultural
promotion, and environmental programs.
As part of the numerous activities
that it undergoes, the Foundation
grants scholarships to the children
of its personnel, as well as
subsidies to all employees seeking
post-graduate university studies.
The Foundation also inaugurated
the “Fawzi Tamer Space for Dental
and Video Transmission” at the
Saint Joseph University’s Faculty
of Dentistry, as well as the
“Espace Fawzi Tamer” at the
headquarters of “Ordre des
Prothésistes du Liban.”
Through its “Go Green” initiative,
the Fawzi Tamer Foundation has
planted 400 Cedrus Libani trees in
Lebanon, in an effort to contribute
to offsetting the company’s carbon
footprint. The initiative also instituted
a recycling program in all Tamer
Holding offices.
The foundation continuously aims
to promote Lebanese culture
through its patronage of the arts
and the acquisition of paintings,
sculptures, and other art pieces.
• Hassan Jouni
• Mona Sehnaoui
With more work to be done the
foundation is working harder than
ever towards achieving positive
social change.
G. TAMER HOLDING • 40-41
Headquarters
HEADQUARTERS
TAMER LEVANT
• Dekwaneh
• Nawroz Post - P.O.Box 50
• Tamer Building
• Italian City, Villa 570
• P.O.Box 11-49 Beirut - Lebanon
• Erbil - Iraq
• Phone
961.1.694 000
• Int’l Mobile +964 770 670 01 31
• Fax
961.1.694 777
• Mobile
+964 750 740 13 75
• E-mail
[email protected]
• E-mail
[email protected]
• Website www.tamerholding.com
TAMER MED
• Tamer Med Dis Imp. Ith, Ihr. A.S.
• Istanbul Dunya Ticaret Merkezi
• A-2 Blok Nº 420 - Yesilkoy
• Istanbul 34149 - Istanbul
• Mobile
+960 212 465 33 42
• E-mail
[email protected]
MONTAIGNE PARFUMS ET BEAUTÉ
• 42, Avenue Montaigne
• 75008 Paris, France
• Tel
+33 1 43 21 43 43
• Fax
+33 1 43 21 43 37
• E-mail
[email protected]
www.tamerholding.com